SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                                    FORM 10-Q

             [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF
                       THE SECURITIES EXCHANGE ACT OF 1934

                For the quarterly period ended September 30, 2002

                                       OR

            [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF
                       THE SECURITIES EXCHANGE ACT OF 1934

        For the transition period from _______________ to _______________


                         Commission file number 0-22056


                             RURAL/METRO CORPORATION
             (Exact name of Registrant as specified in its charter)


            DELAWARE                                             86-0746929
 (State or other jurisdiction                                 (I.R.S. Employer
of incorporation or organization)                            Identification No.)


                          8401 EAST INDIAN SCHOOL ROAD
                               SCOTTSDALE, ARIZONA
                                      85251
                    (Address of principal executive offices)
                                   (Zip Code)


                                 (480) 606-3886
              (Registrant's telephone number, including area code)


Indicate by check mark whether the Registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  Registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.Yes [X] No [ ]

At November 8, 2002, there were 16,140,861  shares of Common Stock  outstanding,
exclusive of treasury shares held by the Registrant.

                             RURAL/METRO CORPORATION

                            INDEX TO QUARTERLY REPORT

                                  ON FORM 10-Q

                         FOR THE QUARTERLY PERIOD ENDED
                               SEPTEMBER 30, 2002

                                                                            Page
                                                                            ----
Part I. Financial Information

     Item 1. Financial Statements:

               Consolidated Balance Sheet                                     4

               Consolidated Statement of Operations and
                 Comprehensive Income (Loss)                                  5

               Consolidated Statement of Cash Flows                           6

               Notes to Consolidated Financial Statements                     7

     Item 2. Management's Discussion and Analysis of Financial               25
               Condition and Results of Operations

     Item 3. Quantitative and Qualitative Disclosures About Market Risk      42

     Item 4. Controls and Procedures                                         42

Part II. Other Information

     Item 1. Legal Proceedings                                               42

     Item 2. Changes in Securities and Use of Proceeds                       43

     Item 6. Exhibits and Reports on Form 8-K                                43

     Signatures                                                              44

                                       2

PART I. FINANCIAL INFORMATION

     ITEM 1. FINANCIAL STATEMENTS

                             RURAL/METRO CORPORATION
                           CONSOLIDATED BALANCE SHEET
                      SEPTEMBER 30, 2002 AND JUNE 30, 2002
                                 (IN THOUSANDS)

                                                      SEPTEMBER 30,    JUNE 30,
                                                          2002          2002
                                                        ---------     ---------
                                                       (UNAUDITED)
                                     ASSETS

CURRENT ASSETS

Cash ...............................................    $   4,417     $   9,828
Accounts receivable, net ...........................       97,736        99,115
Inventories ........................................       11,666        12,220
Prepaid expenses and other .........................        8,750         9,015
                                                        ---------     ---------
          Total current assets .....................      122,569       130,178
PROPERTY AND EQUIPMENT, net ........................       46,524        48,532
GOODWILL ...........................................       41,167        41,244
OTHER ASSETS .......................................       23,703        17,484
                                                        ---------     ---------
                                                        $ 233,963     $ 237,438
                                                        =========     =========

                   LIABILITIES, REDEEMABLE PREFERRED STOCK AND
                         STOCKHOLDERS' EQUITY (DEFICIT)

CURRENT LIABILITIES

Accounts payable ...................................    $  10,135     $  11,961
Accrued liabilities ................................       53,934        73,719
Deferred subscription fees .........................       15,632        15,409
Current portion of long-term debt ..................        1,543         1,633
                                                        ---------     ---------
          Total current liabilities ................       81,244       102,722
LONG-TERM DEBT, net of current portion .............      306,288       298,529
OTHER LIABILITIES ..................................          408           477
DEFERRED INCOME TAXES ..............................          650           650
                                                        ---------     ---------
          Total liabilities ........................      388,590       402,378
                                                        ---------     ---------
COMMITMENTS AND CONTINGENCIES

MINORITY INTEREST ..................................          379           379
                                                        ---------     ---------
REDEEMABLE PREFERRED STOCK .........................        4,189            --
                                                        ---------     ---------
STOCKHOLDERS' EQUITY (DEFICIT)

Common stock .......................................          164           159
Additional paid-in capital .........................      138,760       138,470
Accumulated deficit ................................     (296,880)     (313,025)
Accumulated other comprehensive income (loss) ......           --        10,316
Treasury stock .....................................       (1,239)       (1,239)
                                                        ---------     ---------
          Total stockholders' equity (deficit) .....     (159,195)     (165,319)
                                                        ---------     ---------
                                                        $ 233,963     $ 237,438
                                                        =========     =========

                             See accompanying notes

                                       3

                             RURAL/METRO CORPORATION
      CONSOLIDATED STATEMENT OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)
             FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2002 AND 2001
                                   (UNAUDITED)
                    (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)



                                                                            2002         2001
                                                                         ---------    ---------
                                                                                
NET REVENUE ..........................................................   $ 125,565    $ 116,474
                                                                         ---------    ---------
OPERATING EXPENSES
  Payroll and employee benefits ......................................      71,112       68,321
  Provision for doubtful accounts ....................................      18,725       16,738
  Depreciation and amortization ......................................       3,440        4,031
  Other operating expenses ...........................................      22,534       21,530
                                                                         ---------    ---------
        Total operating expenses .....................................     115,811      110,620
                                                                         ---------    ---------
OPERATING INCOME .....................................................       9,754        5,854
Interest expense, net ................................................      (5,886)      (6,824)
                                                                         ---------    ---------
INCOME (LOSS) FROM CONTINUING OPERATIONS BEFORE
  INCOME TAXES, AND CUMULATIVE EFFECT OF CHANGE
  IN ACCOUNTING PRINCIPLE ............................................       3,868         (970)
INCOME TAX PROVISION .................................................         (55)         (20)
                                                                         ---------    ---------
INCOME (LOSS) FROM CONTINUING OPERATIONS BEFORE
  CUMULATIVE EFFECT OF CHANGE IN ACCOUNTING PRINCIPLE ................       3,813         (990)
INCOME (LOSS) FROM DISCONTINUED OPERATIONS (Includes
  gain on the disposition of Latin American operations
  of $12,488 in 2002) ................................................      12,332         (200)
                                                                         ---------    ---------

INCOME (LOSS) BEFORE CUMULATIVE EFFECT OF CHANGE
  IN ACCOUNTING PRINCIPLE ............................................      16,145       (1,190)

CUMULATIVE EFFECT OF CHANGE IN ACCOUNTING PRINCIPLE...................          --      (49,513)
                                                                         ---------    ---------
NET INCOME (LOSS) ....................................................   $  16,145    $ (50,703)
                                                                         =========    =========
Cumulative translation adjustments ...................................        (242)         (40)
Recognition of cumulative translation adjustment in connection
  with the disposition of Latin American operations ..................     (10,074)          --
                                                                         ---------    ---------
COMPREHENSIVE INCOME (LOSS) ..........................................   $   5,829    $ (50,743)
                                                                         =========    =========
INCOME (LOSS) PER SHARE
  Basic --
    Income (loss) from continuing operations before
      cumulative effect of change in accounting principle ............   $    0.24    $   (0.07)
    Income (loss) from discontinued operations .......................        0.77        (0.01)
                                                                         ---------    ---------
    Income (loss) before cumulative effect of change
      in accounting principle ........................................        1.01        (0.08)
    Cumulative effect of change in accounting principle ..............          --        (3.29)
                                                                         ---------    ---------
Net income (loss) ....................................................   $    1.01    $   (3.37)
                                                                         =========    =========
  Diluted --
    Income (loss) from continuing operations before
      cumulative effect of change in accounting principle ............   $    0.21    $   (0.07)

    Income (loss) from discontinued operations .......................        0.70        (0.01)
                                                                         ---------    ---------
    Income (loss) before cumulative effect of change in
      accounting principle ...........................................        0.91        (0.08)

    Cumulative effect of change in accounting principle ..............          --        (3.29)
                                                                         ---------    ---------
Net income (loss) ....................................................   $    0.91    $   (3.37)
                                                                         =========    =========
AVERAGE NUMBER OF SHARES OUTSTANDING -- BASIC ........................      15,994       15,031
                                                                         =========    =========
AVERAGE NUMBER OF SHARES OUTSTANDING -- DILUTED ......................      17,778       15,031
                                                                         =========    =========


                             See accompanying notes

                                       4

                             RURAL/METRO CORPORATION
                      CONSOLIDATED STATEMENT OF CASH FLOWS
             FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2002 AND 2001
                                  (UNAUDITED)
                                 (IN THOUSANDS)



                                                                                2002        2001
                                                                              --------    --------
                                                                                    
CASH FLOWS FROM OPERATING ACTIVITIES
Net income (loss) .........................................................   $ 16,145    $(50,703)
Adjustments to reconcile net income (loss) to cash used in operating
  activities --
  Non-cash portion of gain on disposition of Latin American operations ....    (13,732)         --
  Cumulative effect of change in accounting principle .....................         --      49,513
  Depreciation and amortization ...........................................      3,448       4,331
  (Gain) loss on sale of property and equipment ...........................       (172)         57
  Provision for doubtful accounts .........................................     18,725      16,886
  Equity earnings net of distributions received ...........................       (877)       (104)
  Amortization of debt discount ...........................................          6           6
Change in assets and liabilities --
  Increase in accounts receivable .........................................    (17,926)    (19,045)
  Decrease in inventories .................................................        493          23
  Decrease in prepaid expenses and other ..................................         71          88
  (Increase) decrease in other assets .....................................       (708)       (965)
  Increase (decrease) in accounts payable .................................     (1,791)      2,490
  Decrease in accrued liabilities and other liabilities ...................     (8,324)     (7,856)
  Increase (decrease) in deferred subscription fees .......................        224         (49)
                                                                              --------    --------
      Net cash used in operating activities ...............................     (3,002)     (5,328)
                                                                              --------    --------
CASH FLOWS FROM INVESTING ACTIVITIES
Capital expenditures ......................................................     (2,011)     (1,501)
Proceeds from the sale of property and equipment ..........................        214         332
                                                                              --------    --------
      Net cash used in investing activities ...............................     (1,797)     (1,169)
                                                                              --------    --------
CASH FLOWS FROM FINANCING ACTIVITIES
Repayments on revolving credit facility ...................................         --         (13)
Repayment of debt and capital lease obligations ...........................       (356)       (443)
Cash paid for debt issuance costs .........................................       (391)         --
Issuance of common stock ..................................................        156         153
                                                                              --------    --------
      Net cash used in financing activities ...............................       (591)       (303)
                                                                              --------    --------

EFFECT OF CURRENCY EXCHANGE RATE CHANGES ON CASH ..........................        (21)        (40)
                                                                              --------    --------
DECREASE IN CASH ..........................................................     (5,411)     (6,840)
CASH, beginning of period .................................................      9,828       8,699
                                                                              --------    --------
CASH, end of period .......................................................   $  4,417    $  1,859
                                                                              ========    ========


                             See accompanying notes

                                       5

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

The accompanying  unaudited consolidated financial statements have been prepared
in accordance with accounting principles generally accepted in the United States
of America for interim financial  information and the instructions to Form 10-Q.
Accordingly,  they do not  include all  information  and  footnotes  required by
accounting  principles  generally  accepted in the United  States of America for
complete financial statements.

(1)  INTERIM RESULTS

     In the opinion of management, the consolidated financial statements for the
     three  month  periods  ended  September  30,  2002  and  2001  include  all
     adjustments, consisting only of normal recurring adjustments, necessary for
     a fair  statement  of the  consolidated  financial  position and results of
     operations.  The results of operations  for the  three-month  periods ended
     September 30, 2002 and 2001 are not  necessarily  indicative of the results
     of operations for the full fiscal year. For further  information,  refer to
     the consolidated financial statements and footnotes thereto included in the
     Company's Annual Report on Form 10-K, as amended, for the fiscal year ended
     June 30, 2002.  Certain  financial  information  for prior periods has been
     reclassified  to  conform to the  current  presentation.  The  consolidated
     balance  sheet  as of June  30,  2002 has  been  derived  from the  audited
     consolidated  balance sheet included in the Company's annual report on Form
     10-K, as amended, for the year ended June 30, 2002 but does not include all
     of the disclosures required by generally accepted accounting principles.

(2)  LIQUIDITY

     During the three  months  ended  September  30,  2002,  the Company had net
     income of $16.1  million  compared  with a net loss of $50.7 million in the
     three months ended September 30, 2001. Net income in the three months ended
     September 30, 2002 included a $12.5 million gain related to the disposition
     of the Company's  Latin  American  operations  while the three months ended
     September  30,  2001  included a charge of $49.5  million  relating  to the
     adoption effective July 1, 2001 of the new goodwill  accounting standard as
     discussed  in Note 7. The  Company's  operating  activities  utilized  cash
     totaling $3.0 million in the three months ended September 30, 2002 and $5.3
     million  in the three  months  ended  September  30,  2001.  Cash flow from
     operating activities in each of the three month periods ended September 30,
     2002 and 2001  included the cash flow effect of the  Company's  semi-annual
     interest payment of $5.9 million related to the Senior Notes.

     At September 30, 2002, the Company had cash of $4.4 million, debt of $307.8
     million and a stockholders'  deficit of $159.2 million.  The Company's debt
     includes  $149.9  million of 7 7/8% senior notes due 2008,  $152.4  million
     outstanding  under its credit  facility,  $4.4 million  payable to a former
     joint venture partner and $1.1 million of capital lease obligations.

     As discussed in Note 3, the Company was not in  compliance  with certain of
     the covenants contained in its revolving credit facility.  On September 30,
     2002, the Company  entered into an amended credit facility with its lenders
     which, among other things,  extended the maturity date of the facility from
     March 16, 2003 to December 31, 2004,  waived previous  non-compliance,  and
     required  the  issuance to the lenders of 211,549  shares of the  Company's
     Series B convertible preferred stock.

     The  Company's  ability  to  service  its  long-term  debt,  to  remain  in
     compliance  with the various  restrictions  and covenants  contained in its
     credit  agreements and to fund working  capital,  capital  expenditures and
     business  development  efforts will depend on its ability to generate  cash
     from  operating  activities  which is subject to, among other  things,  its
     future  operating  performance as well as to general  economic,  financial,
     competitive,  legislative,  regulatory and other conditions,  some of which
     may be beyond its control.

                                        6

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

     If the Company fails to generate  sufficient cash from  operations,  it may
     need to raise additional  equity or borrow  additional funds to achieve its
     longer-term business objectives. There can be no assurance that such equity
     or  borrowings  will be  available  or, if  available,  will be at rates or
     prices  acceptable  to the Company.  Although  there can be no  assurances,
     management  believes that cash flow from operating  activities coupled with
     existing cash balances will be adequate to fund the Company's operating and
     capital needs as well as enable it to maintain  compliance with its various
     debt  agreements  through  September  30,  2003.  To the extent that actual
     results  or events  differ  from the  Company's  financial  projections  or
     business plans, its liquidity may be adversely impacted.

(3)  LONG-TERM DEBT

     The  Company's  long-term  debt  consists of the following at September 30,
     2002 and June 30, 2002 (in thousands):

                                                      SEPTEMBER 30,    JUNE 30,
                                                          2002           2002
                                                        ---------     ---------
     7 7/8% senior notes due 2008 ..................    $ 149,859     $ 149,852
     Credit facility due December 31, 2004 .........      152,420       144,369
     Note payable to former joint venture partner,
       monthly payments through June 2006 ..........        4,412         4,622
     Capital lease obligations and other notes
       payable, at varying rates, from 3.5%
       to 12.75%, due through 2013 .................        1,140         1,319
                                                        ---------     ---------
                                                          307,831       300,162
     Less: Current maturities ......................       (1,543)       (1,633)
                                                        ---------     ---------
                                                        $ 306,288     $ 298,529
                                                        =========     =========

     In March 1998, the Company entered into a $200.0 million  revolving  credit
     facility  originally  scheduled  to mature March 16,  2003.  The  revolving
     credit facility was unsecured and was unconditionally guaranteed on a joint
     and several basis by substantially all of its domestic wholly-owned current
     and  future  subsidiaries.   Interest  rates  and  availability  under  the
     revolving credit facility depended on the Company meeting certain financial
     covenants,  including  a  total  debt  leverage  ratio,  a  total  debt  to
     capitalization  ratio, and a fixed charge ratio.  Revolving credit facility
     borrowings  were  initially  priced at the  greater  of (i)  prime  rate or
     Federal  Funds  rate  plus  0.5%  plus  an  applicable  margin,  or  (ii) a
     LIBOR-based  rate.  The  LIBOR-based  rates  included a margin of 0.875% to
     1.75%.

     In  December  1999,  primarily  as a result of  additional  provisions  for
     doubtful  accounts,  the  Company  entered  into  noncompliance  with three
     financial  covenants  under  the  revolving  credit  facility:  total  debt
     leverage ratio, total debt to total  capitalization  ratio and fixed charge
     coverage  ratio.  The  Company  received  a series  of  compliance  waivers
     regarding these covenant  violations covering the periods from December 31,
     1999 through April 1, 2002.  The waivers  provided for, among other things,
     enhanced reporting and other requirements and that no additional borrowings
     would be available under the facility.

     Pursuant to the  waivers,  as LIBOR  contracts  expired in March 2000,  all
     related  borrowings  were priced at prime plus 0.25  percentage  points and
     interest  became  payable  monthly.  Pursuant to the waivers,  we also were
     required to accrue additional  interest expense at a rate of 2.0% per annum

                                       7

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

     on the outstanding balance. We recorded  approximately $7.4 million related
     to  this  additional  interest  expense  through  September  30,  2002.  In
     connection with the waivers,  the Company also made  unscheduled  principal
     payments totaling $5.2 million.

     Effective  September 30, 2002,  the Company  entered into an amended credit
     facility  pursuant to which,  among other things,  the maturity date of the
     credit   facility   was  extended  to  December  31,  2004  and  any  prior
     noncompliance was permanently waived.

     The principal terms of the amended credit facility are as follows:

     *    WAIVER. Prior noncompliance was permanently waived with respect to the
          covenant violations  described above and with respect to certain other
          noncompliance items, including non-reimbursement of approximately $2.6
          million  drawn by  beneficiaries  under letters of credit issued under
          the original facility.

     *    MATURITY  DATE.  The  maturity  date of the  facility  was extended to
          December 31, 2004.

     *    PRINCIPAL  BALANCE.  Accrued  interest  (approximately  $6.9 million),
          non-reimbursed  letters  of  credit  and  various  fees  and  expenses
          associated  with  the  amended  credit  facility  (approximately  $1.2
          million) were added to the principal amount of the loan,  resulting in
          an  outstanding  principal  balance  as of the  effective  date of the
          amendment equal to $152.4 million.

     *    NO REQUIRED AMORTIZATION. No principal payments are required until the
          maturity date of the facility.

     *    INTEREST  RATE.  The  interest  rate was  increased to LIBOR plus 7.0%
          (8.8% as of the effective date of the amendment),  payable monthly. By
          comparison,  the effective  interest rate  (including the 2.0% accrued
          interest   described  above)   applicable  to  the  original  facility
          immediately prior to the effective date of the amendment was 7.0%.

     *    FINANCIAL COVENANTS.  The amended facility includes the same financial
          covenants  as were  included in the  original  credit  facility,  with
          compliance  levels under such covenants  adjusted to levels consistent
          with the Company's current business levels and outlook.  The covenants
          include (i) total debt leverage ratio  (initially  set at 7.48),  (ii)
          minimum  tangible  net  worth  (initially  set  at  a  $230.1  million
          deficit),  (iii) fixed charge coverage ratio  (initially set at 0.99),
          (iv)  limitation  on capital  expenditures  of $11  million per fiscal
          year; and (v) limitation on operating leases during any period of four
          fiscal quarters to 3.10% of consolidated net revenues.  The compliance
          levels for covenants (i) through (iii) above are set at varying levels
          on  a  quarterly  basis.  Compliance  is  tested  quarterly  based  on
          annualized or year-to-date results as applicable.

     *    OTHER  COVENANTS.   The  amended  credit  facility   includes  various
          non-financial  covenants  equivalent in scope to those included in the
          original  facility.  The covenants include  restrictions on additional
          indebtedness,  liens,  investments,  mergers and  acquisitions,  asset
          sales,  and  other  matters.  The  amended  credit  facility  includes
          extensive financial  reporting  obligations and provides that an event
          of default  occurs  should we lose  customer  contracts  in any fiscal
          quarter with an aggregate  EBITDA  contribution  of $5 million or more
          (net of anticipated contributions from new contracts).

     *    EXISTING LETTERS OF CREDIT. Pursuant to the amended facility,  letters
          of credit issued  pursuant to the original  credit  agreement  will be
          reissued  or  extended,  to a maximum of $3.5  million,  for letter of

                                       8

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

          credit fees aggregating 1 7/8% per annum. A third letter of credit, in
          the  amount  of  $2.6  million  which  previously  was  drawn  by  its
          beneficiary,  will be  reissued  subject to  application  of the funds
          originally drawn in reduction of the principal balance of the facility
          and payment of a letter of credit fee equal to 7% per annum.

     *    EQUITY INTEREST. In consideration of the amended facility, the Company
          issued  shares  of its  Series B  Convertible  Preferred  Stock to the
          participants in the credit  facility.  See discussion of the preferred
          stock in Note 4.

     The Company recorded  approximately  $6.8 million of deferred debt issuance
     costs related to the amended credit  facility ($4.2 million  related to the
     fair value of the preferred  stock,  $1.2 million of lender fees which were
     added to the balance of the amended  facility  and $1.4  million of related
     professional  fees).  These  costs  are  included  in other  assets  in the
     accompanying  consolidated  balance sheet as of September  30, 2002.  These
     costs will be amortized to interest expense over the life of the agreement.
     The fair value of the preferred  stock was estimated to be the market value
     of the common stock to be issued upon  conversion of the  preferred  stock,
     measured at the date of the amendment.  The preferred stock balance will be
     accreted to the greater of $15.0  million or the value of the common shares
     into which the preferred shares would otherwise be converted, over the life
     of the  agreement  or until the  preferred  shares are  converted to common
     shares.

     In March 1998, the Company issued $150.0 million of its 7 7/8% Senior Notes
     due 2008 (the Senior  Notes)  under Rule 144A under the  Securities  Act of
     1933,  as amended  (Securities  Act).  Interest  under the Senior  Notes is
     payable  semi-annually  on  September 15 and March 15, and the Senior Notes
     are not callable  until March 2003  subject to the terms of the  Indenture.
     The Company incurred expenses related to the offering of approximately $5.3
     million and is amortizing  these costs to interest expense over the life of
     the Senior Notes.  In April 1998, we filed a registration  statement  under
     the Securities Act relating to an exchange offer for the Senior Notes.  The
     registration became effective on May 14, 1998. The Senior Notes are general
     unsecured  obligations  of the  Company  and are fully and  unconditionally
     guaranteed  on a  joint  and  several  basis  by  substantially  all of its
     domestic wholly-owned current and future subsidiaries (the Guarantors). The
     Senior Notes contain certain covenants that, among other things,  limit our
     ability to incur certain  indebtedness,  sell assets, or enter into certain
     mergers or consolidations.

     The Company  does not believe that the separate  financial  statements  and
     related  footnote   disclosures   concerning  the  Guarantors  provide  any
     additional  information  that  would be  material  to  investors  making an
     investment decision.  Consolidating  financial  information for the Company
     (the Parent), the Guarantors and the Company's remaining  subsidiaries (the
     Non-Guarantors) is as follows:

                                       9

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

                           CONSOLIDATING BALANCE SHEET
                            AS OF SEPTEMBER 30, 2002
                                 (IN THOUSANDS)



                                                      PARENT        GUARANTORS     NON-GUARANTORS  ELIMINATIONS        TOTAL
                                                     ---------      ----------     --------------  ------------      ---------
                                                                                                      
ASSETS
CURRENT ASSETS
   Cash ..........................................   $      --       $   4,410       $       7       $      --       $   4,417
   Accounts receivable, net ......................          --          93,183           4,553              --          97,736
   Inventories ...................................          --          11,666              --              --          11,666
   Prepaid expenses and other ....................          --           8,724              26              --           8,750
                                                     ---------       ---------       ---------       ---------       ---------
      Total current assets .......................          --         117,983           4,586              --         122,569

PROPERTY AND EQUIPMENT, net ......................          --          46,311             213              --          46,524

GOODWILL .........................................          --          41,167              --              --          41,167

DUE FROM (TO) AFFILIATES .........................     272,767        (244,046)        (28,721)             --              --

OTHER ASSETS .....................................       9,813          13,426             464              --          23,703

INVESTMENT IN SUBSIDIARIES .......................    (134,822)             --              --         134,822              --
                                                     ---------       ---------       ---------       ---------       ---------

                                                     $ 147,758       $ (25,159)      $ (23,458)      $ 134,822       $ 233,963
                                                     =========       =========       =========       =========       =========

LIABILITIES, REDEEMABLE PREFERRED STOCK
AND STOCKHOLDERS' EQUITY (DEFICIT)
CURRENT LIABILITIES
   Accounts payable ..............................   $      --       $  10,025       $     110       $      --       $  10,135
   Accrued liabilities ...........................         485          56,099          (2,650)             --          53,934
   Deferred subscription fees ....................          --          15,632              --              --          15,632
   Current portion of long-term debt .............          --           1,535               8              --           1,543
                                                     ---------       ---------       ---------       ---------       ---------
      Total current liabilities ..................         485          83,291          (2,532)             --          81,244

LONG-TERM DEBT, net of current portion ...........     302,279           4,009              --              --         306,288

OTHER LIABILITIES ................................          --             408              --              --             408

DEFERRED INCOME TAXES ............................          --           1,814          (1,164)             --             650
                                                     ---------       ---------       ---------       ---------       ---------
      Total liabilities ..........................     302,764          89,522          (3,696)             --         388,590
                                                     ---------       ---------       ---------       ---------       ---------
MINORITY INTEREST ................................          --              --              --             379             379
                                                     ---------       ---------       ---------       ---------       ---------
REDEEMABLE PREFERRED STOCK .......................       4,189              --              --              --           4,189
                                                     ---------       ---------       ---------       ---------       ---------

STOCKHOLDERS' EQUITY (DEFICIT)
   Common stock ..................................         164              82               8             (90)            164
   Additional paid-in capital ....................     138,760          54,622          20,148         (74,770)        138,760
   Retained earnings (accumulated deficit) .......    (296,880)       (169,385)        (39,918)        209,303        (296,880)
   Treasury stock ................................      (1,239)             --              --              --          (1,239)
                                                     ---------       ---------       ---------       ---------       ---------
      Total stockholders' equity (deficit) .......    (159,195)       (114,681)        (19,762)        134,443        (159,195)
                                                     ---------       ---------       ---------       ---------       ---------

                                                     $ 147,758       $ (25,159)      $ (23,458)      $ 134,822       $ 233,963
                                                     =========       =========       =========       =========       =========


                                       10

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

                           CONSOLIDATING BALANCE SHEET
                               AS OF JUNE 30, 2002
                                 (IN THOUSANDS)



                                                        PARENT       GUARANTORS   NON-GUARANTORS  ELIMINATIONS       TOTAL
                                                       ---------     ----------   --------------  ------------     ---------
                                                                                                    
ASSETS
CURRENT ASSETS
   Cash ............................................   $      --      $   9,424      $     404      $      --      $   9,828
   Accounts receivable, net ........................          --         93,579          5,536             --         99,115
   Inventories .....................................          --         12,178             42             --         12,220
   Prepaid expenses and other ......................          --          8,864            151             --          9,015
                                                       ---------      ---------      ---------      ---------      ---------
      Total current assets .........................          --        124,045          6,133             --        130,178

PROPERTY AND EQUIPMENT, net ........................          --         47,972            560             --         48,532

GOODWILL ...........................................          --         41,167             77             --         41,244

DUE FROM (TO) AFFILIATES ...........................     267,612       (215,164)       (52,448)            --             --

OTHER ASSETS .......................................       3,031         12,163          2,290             --         17,484

INVESTMENT IN SUBSIDIARIES .........................    (131,570)            --             --        131,570             --
                                                       ---------      ---------      ---------      ---------      ---------

                                                       $ 139,073      $  10,183      $ (43,388)     $ 131,570      $ 237,438
                                                       =========      =========      =========      =========      =========

LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT)
CURRENT LIABILITIES
   Accounts payable ................................   $      --      $  11,049      $     912      $      --      $  11,961
   Accrued liabilities .............................      10,171         61,280          2,268             --         73,719
   Deferred subscription fees ......................          --         15,409             --             --         15,409
   Current portion of long-term debt ...............          --          1,620             13             --          1,633
                                                       ---------      ---------      ---------      ---------      ---------
      Total current liabilities ....................      10,171         89,358          3,193             --        102,722

LONG-TERM DEBT, net of current portion .............     294,221          4,308             --             --        298,529

OTHER LIABILITIES ..................................          --            477             --             --            477

DEFERRED INCOME TAXES ..............................          --          1,814         (1,164)            --            650
                                                       ---------      ---------      ---------      ---------      ---------
      Total liabilities ............................     304,392         95,957          2,029             --        402,378
                                                       ---------      ---------      ---------      ---------      ---------
MINORITY INTEREST ..................................          --             --             --            379            379
                                                       ---------      ---------      ---------      ---------      ---------

STOCKHOLDERS' EQUITY (DEFICIT)
   Common stock ....................................         159             82             17            (99)           159
   Additional paid-in capital ......................     138,470         54,622         34,942        (89,564)       138,470
   Retained earnings (accumulated deficit) .........    (313,025)      (140,478)       (90,692)       231,170       (313,025)
   Accumulated other comprehensive income (loss) ...      10,316             --         10,316        (10,316)        10,316
   Treasury stock ..................................      (1,239)            --             --             --         (1,239)
                                                       ---------      ---------      ---------      ---------      ---------
      Total stockholders' equity (deficit) .........    (165,319)       (85,774)       (45,417)       131,191       (165,319)
                                                       ---------      ---------      ---------      ---------      ---------

                                                       $ 139,073      $  10,183      $ (43,388)     $ 131,570      $ 237,438
                                                       =========      =========      =========      =========      =========


                                       11

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

                      CONSOLIDATING STATEMENT OF OPERATIONS
                  FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2002
                                 (IN THOUSANDS)



                                                       PARENT       GUARANTORS   NON-GUARANTORS  ELIMINATIONS       TOTAL
                                                      ---------     ----------   --------------  ------------     ---------
                                                                                                   
NET REVENUE .......................................   $      --      $ 122,954      $   2,611      $      --      $ 125,565
                                                      ---------      ---------      ---------      ---------      ---------

OPERATING EXPENSES
Payroll and employee benefits .....................          --         69,457          1,655             --         71,112
Provision for doubtful accounts ...................          --         18,500            225             --         18,725
Depreciation and amortization .....................          --          3,396             44             --          3,440
Other operating expenses ..........................          --         21,966            568             --         22,534
                                                      ---------      ---------      ---------      ---------      ---------
      Total expenses ..............................          --        113,319          2,492             --        115,811
                                                      ---------      ---------      ---------      ---------      ---------

OPERATING INCOME ..................................          --          9,635            119             --          9,754
Income from wholly-owned subsidiaries .............       9,534             --             --         (9,534)            --
Interest expense, net .............................      (5,721)            14           (179)            --         (5,886)
                                                      ---------      ---------      ---------      ---------      ---------

INCOME (LOSS) FROM CONTINUING OPERATIONS BEFORE
  INCOME TAXES, AND CUMULATIVE EFFECT OF CHANGE
  IN ACCOUNTING PRINCIPLE .........................       3,813          9,649            (60)        (9,534)         3,868

INCOME TAX (PROVISION) BENEFIT ....................          --            (55)            --             --            (55)
                                                      ---------      ---------      ---------      ---------      ---------

INCOME (LOSS) FROM CONTINUING OPERATIONS BEFORE
  CUMULATIVE EFFECT OF CHANGE IN ACCOUNTING
  PRINCIPLE .......................................       3,813          9,594            (60)        (9,534)         3,813

INCOME (LOSS) FROM DISCONTINUED OPERATIONS ........      12,332         12,488           (156)       (12,332)        12,332
                                                      ---------      ---------      ---------      ---------      ---------


NET INCOME (LOSS) .................................   $  16,145      $  22,082      $    (216)     $ (21,866)     $  16,145
                                                      =========      =========      =========      =========      =========


                                       12

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

                      CONSOLIDATING STATEMENT OF OPERATIONS
                  FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2001
                                 (IN THOUSANDS)



                                                        PARENT       GUARANTORS   NON-GUARANTORS  ELIMINATIONS       TOTAL
                                                       ---------     ----------   --------------  ------------     ---------
                                                                                                   
NET REVENUE ........................................   $      --      $ 113,593      $   2,881      $      --      $ 116,474
                                                       ---------      ---------      ---------      ---------      ---------

OPERATING EXPENSES
Payroll and employee benefits ......................          --         66,268          2,053             --         68,321
Provision for doubtful accounts ....................          --         16,461            277             --         16,738
Depreciation and amortization ......................          --          3,940             91             --          4,031
Other operating expenses ...........................          --         21,093            437             --         21,530
                                                       ---------      ---------      ---------      ---------      ---------
      Total expenses ...............................          --        107,762          2,858             --        110,620
                                                       ---------      ---------      ---------      ---------      ---------

OPERATING INCOME ...................................          --          5,831             23             --          5,854
Income from wholly-owned subsidiaries ..............       5,483             --             --         (5,483)            --
Interest expense, net ..............................      (6,473)           (63)          (288)            --         (6,824)
                                                       ---------      ---------      ---------      ---------      ---------

INCOME (LOSS) FROM CONTINUING OPERATIONS BEFORE
  INCOME TAXES, AND CUMULATIVE EFFECT OF CHANGE
  IN ACCOUNTING PRINCIPLE ..........................        (990)         5,768           (265)        (5,483)          (970)

INCOME TAX (PROVISION) BENEFIT .....................          --            (20)            --             --            (20)
                                                       ---------      ---------      ---------      ---------      ---------

INCOME (LOSS) FROM CONTINUING OPERATIONS BEFORE
  CUMULATIVE EFFECT OF CHANGE IN ACCOUNTING
  PRINCIPLE ........................................        (990)         5,748           (265)        (5,483)          (990)

LOSS FROM DISCONTINUED OPERATIONS ..................        (200)            --           (200)           200           (200)
                                                       ---------      ---------      ---------      ---------      ---------

INCOME (LOSS) BEFORE CUMULATIVE EFFECT OF CHANGE
  IN ACCOUNTING PRINCIPLE ..........................      (1,190)         5,748           (465)        (5,283)        (1,190)
CUMULATIVE EFFECT OF CHANGE IN
  ACCOUNTING PRINCIPLE .............................     (49,513)       (49,513)            --         49,513        (49,513)
                                                       ---------      ---------      ---------      ---------      ---------

NET INCOME (LOSS) ..................................   $ (50,703)     $ (43,765)     $    (465)     $  44,230      $ (50,703)
                                                       =========      =========      =========      =========      =========


                                       13

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

                      CONSOLIDATING STATEMENT OF CASH FLOWS
                  FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2002
                                 (IN THOUSANDS)



                                                             PARENT      GUARANTORS   NON-GUARANTORS  ELIMINATIONS     TOTAL
                                                            --------     ----------   --------------  ------------   ---------
                                                                                                     
CASH FLOW FROM OPERATING ACTIVITIES
  Net income (loss) .....................................   $ 16,145      $ 22,082      $   (216)       $(21,866)     $ 16,145
  Adjustments to reconcile net income (loss) to cash
   used in operations --
    Non-cash portion of gain on disposition of Latin
     American operations ................................        139            --       (13,871)             --       (13,732)
    Depreciation and amortization .......................         --         3,396            52              --         3,448
    (Gain) loss on sale of property and equipment .......         --           (36)         (136)             --          (172)
    Provision for doubtful accounts .....................         --        18,500           225              --        18,725
    Equity earnings net of distributions received .......         --          (877)           --              --          (877)
    Amortization of discount on Senior Notes ............          6            --            --              --             6
  Change in assets and liabilities --
    (Increase) decrease in accounts receivable ..........         --       (18,104)          178              --       (17,926)
    (Increase) decrease in inventories ..................         --           512           (19)             --           493
    (Increase) decrease in prepaid expenses and other ...         --           140           (69)             --            71
    Increase in other assets ............................         46          (395)        1,057              --           708
    (Increase) decrease in due to/from affiliates .......    (13,252)      (21,053)       12,460          21,845            --
    Increase (decrease) in accounts payable .............         --        (2,079)          288              --        (1,791)
    Decrease in accrued liabilities and
     other liabilities ..................................     (2,828)       (5,250)         (246)             --        (8,324)
    Increase in non-refundable subscription
     fee income .........................................         --           224            --              --           224
                                                            --------      --------      --------        --------      --------
         Net cash used in operating
           activities ...................................        256        (2,940)         (297)            (21)       (3,002)
                                                            --------      --------      --------        --------      --------

CASH FLOW FROM INVESTING ACTIVITIES
  Capital expenditures ..................................         --        (1,866)         (145)             --        (2,011)
  Proceeds from the sale of property and equipment ......         --           176            38              --           214
                                                            --------      --------      --------        --------      --------
         Net cash used in investing
           activities ...................................         --        (1,690)         (107)             --        (1,797)
                                                            --------      --------      --------        --------      --------

CASH FLOW FROM FINANCING ACTIVITIES
  Repayment of debt and capital lease obligations .......         --          (384)           28              --          (356)
  Cash paid for debt issuance costs .....................       (391)           --            --              --          (391)
  Issuance of common stock ..............................        156            --            --              --           156
                                                            --------      --------      --------        --------      --------
         Net cash provided by (used in) financing
           activities ...................................       (235)         (384)           28              --          (591)
                                                            --------      --------      --------        --------      --------

EFFECT OF CURRENCY EXCHANGE RATE CHANGE .................        (21)           --           (21)             21           (21)
                                                            --------      --------      --------        --------      --------

DECREASE IN CASH ........................................         --        (5,014)         (397)             --        (5,411)

CASH, beginning of period ...............................         --         9,424           404              --         9,828
                                                            --------      --------      --------        --------      --------

CASH, end of period .....................................   $     --      $  4,410      $      7        $     --      $  4,417
                                                            ========      ========      ========        ========      ========


                                       14

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

                      CONSOLIDATING STATEMENT OF CASH FLOWS
                  FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2001
                                 (IN THOUSANDS)



                                                             PARENT     GUARANTORS   NON-GUARANTORS  ELIMINATIONS     TOTAL
                                                            ---------   ----------   --------------  ------------   ---------
                                                                                                     
CASH FLOW FROM OPERATING ACTIVITIES
  Net loss ..............................................   $(50,703)    $(43,765)     $   (465)       $ 44,230      $(50,703)
  Adjustments to reconcile net loss to cash used in
   operations --
    Cumulative effect of a change in accounting
      principle .........................................         --       49,513            --              --        49,513
    Depreciation and amortization .......................         --        3,940           391              --         4,331
    (Gain) loss on sale of property and equipment .......         --           58            (1)             --            57
    Provision for doubtful accounts .....................         --       16,461           425              --        16,886
    Equity earnings net of distributions received .......         --         (104)           --              --          (104)
    Amortization of discount on Senior Notes ............          6           --            --              --             6
  Change in assets and liabilities--
    (Increase) decrease in accounts receivable ..........         --      (19,307)          262              --       (19,045)
    (Increase) decrease in inventories ..................         --           24            (1)             --            23
    (Increase) decrease in prepaid expenses and other ...         --          443          (355)             --            88
    (Increase) decrease in other assets .................        257       (1,994)          772              --          (965)
    (Increase) decrease in due to/from affiliates .......     52,684       (7,482)         (932)        (44,270)           --
    Increase in accounts payable ........................         --          809         1,681              --         2,490
    Decrease in accrued liabilities and
     other liabilities ..................................     (2,344)      (3,462)       (2,050)             --        (7,856)
    Increase (decrease) in non-refundable
     subscription fee income ............................         --          (65)           16              --           (49)
                                                            --------     --------      --------        --------      --------
         Net cash provided by (used in) operating
          activities ....................................       (100)      (4,931)         (257)            (40)       (5,328)
                                                            --------     --------      --------        --------      --------

CASH FLOW FROM INVESTING ACTIVITIES
  Capital expenditures ..................................         --       (1,638)          137              --        (1,501)
  Proceeds from the sale of property and equipment ......         --          331             1              --           332
                                                            --------     --------      --------        --------      --------
         Net cash provided by (used in) investing
          activities ....................................         --       (1,307)          138              --        (1,169)
                                                            --------     --------      --------        --------      --------

CASH FLOW FROM FINANCING ACTIVITIES
  Repayments on revolving credit facility, net ..........        (13)          --            --              --           (13)
  Repayment of debt and capital lease obligations .......         --         (435)           (8)             --          (443)
  Issuance of common stock ..............................        153           --            --              --           153
                                                            --------     --------      --------        --------      --------
         Net cash provided by (used in) financing
          activities ....................................        140         (435)           (8)             --          (303)
                                                            --------     --------      --------        --------      --------

EFFECT OF CURRENCY EXCHANGE RATE CHANGE .................        (40)          --           (40)             40           (40)
                                                            --------     --------      --------        --------      --------

DECREASE IN CASH ........................................         --       (6,673)         (167)             --        (6,840)

CASH, beginning of period ...............................         --        6,763         1,936              --         8,699
                                                            --------     --------      --------        --------      --------

CASH, end of period .....................................   $     --     $     90      $  1,769        $     --      $  1,859
                                                            ========     ========      ========        ========      ========


                                       15

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

     (4)  REDEEMABLE PREFERRED STOCK

          In consideration of the amended facility, the Company issued shares of
          its Series B Convertible  Preferred  Stock to the  participants in the
          credit  facility.  The preferred  stock is convertible  into 2,115,490
          common  shares (10% of the sum of the common shares  outstanding  on a
          diluted basis, as defined).  The conversion ratio is subject to upward
          adjustment if we issue common stock or securities convertible into our
          common stock for consideration less than the fair market value of such
          securities at the time of the transaction. Because a sufficient number
          of common shares are not currently available to permit conversion, the
          Company intends to seek stockholder  approval to amend its certificate
          of incorporation to authorize additional common shares.  Conversion of
          the  preferred  shares  occurs  automatically  upon  approval  by  the
          Company's   stockholders   of  sufficient   common  shares  to  permit
          conversion.  Should the Company's  stockholders fail to approve such a
          proposal by December 31, 2004,  the Company will be required to redeem
          the preferred stock for a price equal to the greater of $15 million or
          the value of the common shares into which the  preferred  shares would
          otherwise  have been  convertible.  In addition,  should the Company's
          stockholders  fail to approve  such a proposal,  the  preferred  stock
          enjoys a preference  upon a sale of the Company,  a sale of its assets
          and in certain other circumstances; this preference equals the greater
          of (i) the value of the common shares into which the  preferred  stock
          would  otherwise  have been  convertible  or (ii) $10  million,  $12.5
          million or $15  million  depending  on whether  the  triggering  event
          occurs  prior to January 31,  2003,  December 31, 2003 or December 31,
          2004,  respectively.  At the  election  of the holder,  the  preferred
          shares  carry  voting  rights as if such  shares were  converted  into
          common  shares.  The  preferred  shares  do not bear a  dividend.  The
          preferred  shares (and common shares  issuable upon  conversion of the
          preferred  shares) are entitled to certain  registration  rights.  The
          terms of the preferred shares limit the Company from issuing senior or
          pari  passu  preferred   shares  and  from  paying  dividends  on,  or
          redeeming, shares of junior stock.

     (5)  DISPOSITION OF LATIN AMERICAN OPERATIONS

          Due to the deteriorating economic conditions and continued devaluation
          of the local currency, the Company reviewed its strategic alternatives
          with  respect to the  continuation  of  operations  in Latin  America,
          including Argentina and Bolivia, and determined that the Company would
          benefit from focusing on its domestic operations.  Effective September
          27, 2002,  the Company  sold its Latin  American  operations  to local
          management for the assumption of net  liabilities.  The gain resulting
          from the  disposition of the Latin American  operations  totaled $12.5
          million and is included in the income from discontinued operations for
          the three  months ended  September  30,  2002.  The gain  includes the
          assumption by the buyer of net liabilities of $3.3 million  (including
          accounts  receivable of $0.6 million and accrued  liabilities  of $4.8
          million) as well as the recognition of related cumulative  translation
          adjustments of $10.1 million.

          Revenue  related to the Company's  Latin American  operations  totaled
          $2.4 million and $9.2 million for the three months ended September 30,
          2002  and  2001,  respectively.  Pre-tax  net  losses  related  to the
          Company's Latin American  operations totaled $156,000 and $195,000 for
          the three months ended September 30, 2002 and 2001, respectively.  The
          Argentine  operations and Bolivian medical  transportation  operations
          were  included in the  Company's  medical  transportation  and related
          service  segment.  The Bolivian fire  operations  were included in the
          Company's Fire and Other segment.

     (6)  RESTRUCTURING CHARGE AND OTHER

          During  fiscal  2001,  the Company  decided to close or downsize  nine
          service  areas and in  connection  therewith,  recorded  restructuring
          charges in accordance  with Emerging Issues Task Force 94-3 "Liability
          Recognition for Certain Employee  Termination Benefits and Other Costs
          to  Exit  an  Activity   (including   Certain  Costs   Incurred  in  a
          Restructuring)"  (EITF 94-3) as well as other related charges totaling
          $9.1 million.  These charges  included $1.5 million to cover severance
          costs associated with the termination of approximately  250 employees,
          all of whom were  expected to leave by the end of fiscal  2002,  lease
          termination and other exit costs of $2.4 million, and asset impairment

                                       16

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

          charges for goodwill  and  property and  equipment of $4.1 million and
          $1.1 million,  respectively,  related to the impacted  service  areas.
          Approximately 108 of the impacted  employees have been terminated,  as
          of September 30, 2002.

          The previously  mentioned  charge included  accrued  severance,  lease
          termination and other costs totaling $1.5 million relating to an under
          performing  service  area that the  Company had planned to exit at the
          time of contract  expiration in December 2001. During fiscal 2002, the
          contract  was  extended  for a one-year  period at the  request of the
          municipality to enable it to transition medical transportation service
          to a new provider.  The operating environment in this service area has
          improved  and  the  Company  was  recently  awarded  a new  multi-year
          contract.   As  a  result,  the  remaining  reserve  of  $1.3  million
          originally  recorded  in 2001  will be  released  to  income  when the
          related  contract  is  finalized  which is  currently  expected in the
          second quarter of fiscal 2003. This service area generated  revenue of
          $1.6 million,  operating  income of $0.1 million and cash flow of $0.2
          million for the three months ended  September  30, 2002 and revenue of
          $1.6 million, operating income of $0.1 million and breakeven cash flow
          for the three months ended September 30, 2001.

          A summary of activity in the  Company's  restructuring  reserves is as
          follows (in thousands):

                                                   LEASE      OTHER
                                     SEVERANCE  TERMINATION   EXIT
                                       COSTS       COSTS      COSTS     TOTAL
                                      -------     -------    -------   -------
    Balance at June 30, 2002 .......  $   757     $ 1,514    $    32   $ 2,303

      Fiscal 2003 Usage ............       (3)        (65)         9       (59)
                                      -------     -------    -------   -------

    Balance at September 30, 2002 ..  $   754     $ 1,449    $    41   $ 2,244
                                      =======     =======    =======   =======

                                       17

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

     (7)  GOODWILL

          The Company adopted SFAS No. 142, Goodwill and Other Intangible Assets
          (SFAS 142) effective  July 1, 2001 and  discontinued  amortization  of
          goodwill as of that date. During the first quarter of fiscal 2002, the
          Company  identified its various  reporting  units which consist of the
          individual cost centers within its medical transportation and fire and
          other operating  segments for which separately  identifiable cash flow
          information  is available.  During the second  quarter of fiscal 2002,
          the Company  completed  the first step  impairment  test as of July 1,
          2001.  Potential  goodwill  impairments  were identified in certain of
          these reporting  units.  During the fourth quarter of fiscal 2002, the
          Company  completed the second step test and  determined  that all or a
          portion of the goodwill  applicable to certain of its reporting  units
          was impaired as of July 1, 2001  resulting  in an aggregate  charge of
          $49.5  million.  The fair value of the reporting  units was determined
          using the  discounted  cash flow method and a discount  rate of 15.0%.
          This  charge  has  been  reflected  in the  accompanying  consolidated
          statement  of  operations  as  the  cumulative  effect  of  change  in
          accounting  principle.  Additionally,  the  Company's  results for the
          first quarter of fiscal 2002 have been restated to reflect this charge
          in that period as required by SFAS 142. The Company has selected  June
          30 as the date on which it will perform its annual goodwill impairment
          test.

     (8)  NET INCOME (LOSS) PER SHARE

          A reconciliation of the numerators and denominators  (weighted average
          number of shares  outstanding)  of the basic and diluted income (loss)
          per share computations for the three-month periods ended September 30,
          2002 and 2001 is as follows (in thousands, except per share amounts):



                               Three Months Ended September 30, 2002  Three Months Ended September 30, 2001
                               -------------------------------------  -------------------------------------
                                 Income*       Shares      Per Share     Loss*        Shares      Per Share
                               (numerator)  (denominator)    Amount   (numerator)  (denominator)    Amount
                               -----------  -------------    ------   -----------  -------------    ------
                                                                                  
Basic income (loss) per share     $3,813       15,994         $0.24     $ (990)        15,031       $(0.07)
                                                              =====                                 ======
Effect of stock options               --        1,784                       --             --
                                  ------       ------                   ------         ------
Diluted income (loss) per share   $3,813       17,778         $0.21     $ (990)        15,031       $(0.07)
                                  ======       ======         =====     ======         ======       ======


          *Represents income (loss) from continuing operations before cumulative
          effect of change in accounting principle.

          Stock options with exercise prices below the applicable  market prices
          have been excluded from the calculation of diluted earnings per share.
          Such options  totaled 2.2 million for the three months ended September
          30, 2002 and 4.7  million for the three  months  ended  September  30,
          2001.

          In periods  subsequent to September 30, 2002,  earnings per share will
          be affected by the  accretion  of the  redeemable  preferred  stock of
          approximately $1.2 million per quarter. Additionally, upon approval of
          the stockholders of additional common shares,  2,115,490 common shares
          will  be  included  in the  denominator  of  the  earnings  per  share
          calculation.

                                       18

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

     (9)  SEGMENT REPORTING

          For  financial  reporting  purposes,  the Company has  classified  its
          operations into two reporting segments that correspond with the manner
          in which such operations are managed:  the Medical  Transportation and
          Related  Services  Segment  and  the  Fire  and  Other  Segment.  Each
          reporting  segment  consists  of  cost  centers  (operating  segments)
          representing  the  Company's  various  service  areas  that  have been
          aggregated  on the basis of the type of  services  provided,  customer
          type and methods of service delivery.

          The Medical  Transportation  and  Related  Services  Segment  includes
          emergency  ambulance  services  provided  to  individuals  pursuant to
          contracts with counties, fire districts,  and municipalities,  as well
          as non-emergency  ambulance services provided to individuals requiring
          either  advanced  or  basic  levels  of  medical   supervision  during
          transport.  The  Segment  also  includes  alternative   transportation
          services,  operational and administrative  support services related to
          the Company's  public/private  alliance with the City of San Diego and
          ambulance and urgent care services  provided under  capitated  service
          arrangements  in  Argentina.  As  discussed  in  Note 4,  the  Company
          disposed  of  its  Latin  American  operations  in  a  sale  to  local
          management on September 27, 2002.

          The Fire and  Other  Segment  includes  a variety  of fire  protection
          services  including  fire  prevention,  suppression,  training,  alarm
          monitoring, dispatch, fleet and billing services.

          The accounting policies as described in the Company's Annual Report on
          Form 10-K, as amended,  have also been followed in the  preparation of
          the accompanying financial information for each reporting segment. For
          internal  management  purposes,   the  Company's  measure  of  segment
          profitability  is defined as income (loss) from continuing  operations
          before  interest,   income  taxes,   depreciation  and   amortization.
          Additionally,  segment  assets  are  defined as  consisting  solely of
          accounts receivable.

          The  following  tables  summarize  the  information   required  to  be
          presented by SFAS 131, Disclosures about Segments of an Enterprise and
          Related  Information,  as of and for the three months ended  September
          30, 2002 and 2001. The Company has revised  certain of the information
          presented  below as of and for the three  months ended  September  30,
          2001. Such revisions consist of:

          *    The  inclusion  of  alternative   transportation  services  ($2.8
               million in the three months ended  September 30, 2001) as well as
               operational and  administrative  support  services related to the
               Company's  public/private  alliance  with the  City of San  Diego
               ($3.5  million in the three  months  ended  September  30,  2001)
               within the Medical  Transportation  and Related  Services Segment
               (such  services  were  previously  included in the Fire and Other
               Segment);

          *    The clarification of the measure of segment profitability as well
               as the definition of segment assets to correspond with the manner
               in which the Company has historically managed its operations; and

          *    The  addition  of  a  reconciliation  of  the  segment  financial
               information   to   corresponding   amounts   contained   in   the
               Consolidated Financial Statements.

          These revisions had no impact on the Company's  consolidated financial
          position, results of operations or cash flows

                                       19

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

          Information by operating segment is set forth below:



                                             MEDICAL
                                         TRANSPORTATION
                                           AND RELATED
                                             SERVICES    FIRE AND OTHER    CORPORATE      TOTAL
                                             --------    --------------    ---------      -----
                                                                (IN THOUSANDS)
                                                                             
THREE MONTHS ENDED SEPTEMBER 30, 2002
  Net revenues from external customers ...   $103,794       $ 21,771       $     --      $125,565
  Segment profit (loss) ..................     12,697          4,011         (3,514)       13,194
  Segment assets .........................     95,982          1,754             --        97,736


                                             MEDICAL
                                         TRANSPORTATION
                                           AND RELATED
                                             SERVICES    FIRE AND OTHER    CORPORATE      TOTAL
                                             --------    --------------    ---------      -----
                                                                (IN THOUSANDS)
THREE MONTHS ENDED SEPTEMBER 30, 2001
  Net revenues from external customers ...   $ 97,816       $ 18,658       $     --      $116,474
  Segment profit (loss) ..................     10,293          2,989         (3,397)        9,885
  Segment assets .........................    104,042          1,377             --       105,419



          A  reconciliation  of  segment  profit  (loss) to income  (loss)  from
          continuing  operations  before income taxes and  cumulative  effect of
          change in accounting principle is as follows:

                                                            THREE MONTHS ENDED
                                                               SEPTEMBER 30,
                                                          ---------------------
                                                            2002         2001
                                                          --------     --------
Segment profit (loss) ................................    $ 13,194     $  9,885
Depreciation and amortization ........................      (3,440)      (4,031)
Interest expense, net ................................      (5,886)      (6,824)
                                                          --------     --------
Income (loss) from continuing operations before
  income taxes, and cumulative effect of change in
  accounting principle ...............................    $  3,868     $   (970)
                                                          ========     ========

                                       20

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

          A reconciliation of segment assets to total assets is as follows:

                                                      AS OF SEPTEMBER 30,
                                                    -----------------------
                                                      2002           2001
                                                    --------       --------
     Segment assets .........................       $ 97,736       $105,419
     Cash ...................................          4,417          1,859
     Inventories ............................         11,666         13,150
     Prepaid expenses and other .............          8,750          5,104
     Property and equipment, net ............         46,524         54,815
     Goodwill ...............................         41,167         41,244
     Other assets ...........................         23,703         20,488
                                                    --------       --------
                                                    $233,963       $242,079
                                                    ========       ========

     (10) COMMITMENTS AND CONTINGENCIES

          MEDICARE FEE SCHEDULE

          On April 1, 2002,  the  Medicare  Ambulance  Fee  Schedule  Final Rule
          became  effective.  The final rule categorizes  seven levels of ground
          ambulance services,  ranging from basic life support to specialty care
          transport, and two categories of air ambulance services. The base rate
          conversion  factor  for  services  to  Medicare  patients  was  set at
          $170.54,  plus separate mileage  payments based on specified  relative
          value units for each level of ambulance service. Adjustments also were
          included to recognize  differences  in relative  practice  costs among
          geographic areas, and higher transportation costs that may be incurred
          by ambulance providers in rural areas with low population density. The
          Final  Rule  requires  ambulance  providers  to  accept  the  assigned
          reimbursement  rate as full payment,  after  patients  have  submitted
          their  deductible  and 20 percent of  Medicare's  fee for service.  In
          addition,  the Final Rule  calls for a  five-year  phase-in  period to
          allow time for providers to adjust to the new payment  rates.  The fee
          schedule will be phased in at 20-percent  increments  each year,  with
          payments  being made at 100  percent of the fee  schedule  in 2006 and
          thereafter.

          The  Company  currently  believes  that  the  Medicare  Ambulance  Fee
          Schedule will have a neutral net impact on its medical  transportation
          revenue at incremental and full phase-in periods, primarily due to the
          geographic  diversity of its operations.  These rules could,  however,
          result in  contract  renegotiations  or other  actions  to offset  any
          negative  impact at the  regional  level  that  could  have a material
          adverse effect on its business,  financial condition,  cash flows, and
          results of operations.  Changes in  reimbursement  policies,  or other
          governmental  action,  together with the financial  challenges of some
          private,  third-party  payers  and  budget  pressures  on other  payer
          sources could  influence the timing and,  potentially,  the receipt of
          payments and reimbursements.  A reduction in coverage or reimbursement
          rates by  third-party  payers,  or an increase in the  Company's  cost
          structure  relative to the rate  increase in the Consumer  Price Index
          (CPI), or costs incurred to implement the mandates of the fee schedule
          could  have a  material  adverse  effect  on its  business,  financial
          condition, cash flows, and results of operations.

          LEGAL PROCEEDINGS

          From time to time, the Company is subject to litigation and regulatory
          investigations arising in the ordinary course of business. The Company
          believes  that the  resolution  of currently  pending  claims or legal
          proceedings  will not have a material  adverse effect on its business,
          financial  condition,  cash flows and results of operations.  However,
          the Company is unable to predict with certainty the outcome of pending
          litigation  and  regulatory  investigations.  In some  pending  cases,
          insurance  coverage  may not be  adequate  to  cover  all  liabilities
          arising  out of such  claims.  In  addition,  due to the nature of the

                                       21

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

          Company's  business,  Center for Medicare and Medicaid  Services (CMS)
          and other regulatory  agencies are expected to continue their practice
          of performing periodic reviews and initiating  investigations  related
          to the  Company's  compliance  with billing  regulations.  Unfavorable
          resolutions of pending or future litigation, regulatory reviews and/or
          investigations,  either individually or in the aggregate, could have a
          material   adverse  effect  on  the  Company's   business,   financial
          condition, cash flows and results of operations.

          The Company,  Warren S. Rustand,  the former Chairman of the Board and
          Chief  Executive  Officer of the Company,  James H. Bolin,  the former
          Vice  Chairman of the Board,  and Robert E.  Ramsey,  Jr.,  the former
          Executive Vice President and former Director, were named as defendants
          in  two  purported  class  action  lawsuits:  HASKELL  V.  RURAL/METRO
          CORPORATION,  ET AL.,  Civil Action No.  C-328448  filed on August 25,
          1998 in Pima County,  Arizona  Superior Court and RUBLE V. RURAL/METRO
          CORPORATION,  ET AL., CIV 98-413-TUC-JMR filed on September 2, 1998 in
          United  States  District  Court for the  District of Arizona.  The two
          lawsuits, which contain virtually identical allegations,  were brought
          on behalf of a class of persons who purchased  the Company's  publicly
          traded  securities  including  its common stock between April 28, 1997
          and June 11, 1998.  Haskell v. Rural/Metro seeks  unspecified  damages
          under the Arizona  Securities Act, the Arizona Consumer Fraud Act, and
          under Arizona  common law fraud,  and also seeks punitive  damages,  a
          constructive trust, and other injunctive relief.  Ruble v. Rural/Metro
          seeks  unspecified  damages  under  Sections  10(b)  and  20(a) of the
          Securities  Exchange Act of 1934, as amended.  The  complaints in both
          actions  allege  that  between  April 28,  1997 and June 11,  1998 the
          defendants  issued certain false and misleading  statements  regarding
          certain  aspects  of the  Company's  financial  status  and that these
          statements allegedly caused the Company's common stock to be traded at
          artificially  inflated  prices.  The  complaints  also allege that Mr.
          Bolin and Mr. Ramsey sold stock during this period,  allegedly  taking
          advantage   of  inside   information   that  the  stock   prices  were
          artificially inflated.

          On May 25, 1999,  the Arizona State Court granted a request for a stay
          of the Haskell action until the Ruble action is finally resolved.  The
          Company  and the  individual  defendants  moved to  dismiss  the Ruble
          action.  On January 25, 2001, the Court granted the motion to dismiss,
          but granted the  plaintiffs  leave to replead.  On March 31, 2001, the
          plaintiffs  filed a second  amended  complaint.  The  Company  and the
          individual  defendants moved to dismiss the second amended  complaint.
          On March 8,  2002,  the Court  granted  the  motions to dismiss of Mr.
          Ramsey and Mr.  Bolin with leave to replead  and denied the motions to
          dismiss of the Company and Mr. Rustand.  The result is that Mr. Ramsey
          and Mr. Bolin have been dismissed from the Ruble v.  Rural/Metro  case
          although  the Court has  permitted  plaintiffs  leave to file  another
          complaint  against  those  individuals.  Mr.  Rustand  and the Company
          remain defendants.

          The parties have commenced discovery in the Ruble v. Rural/Metro case.
          During  discovery,  the parties conduct  investigation  through formal
          processes such as  depositions,  subpoenas and requests for production
          of documents. This phase is currently expected to run through November
          2003. In addition,  Plaintiffs  have moved to certify the class in the
          Ruble v. Rural/Metro case.

          The Company and the  individual  defendants are insured by primary and
          excess  insurance  policies,  which  were in  effect  at the  time the
          lawsuits  were  filed  (the "D&O  Policies").  The  Company's  primary
          carrier had been funding the costs of the  litigation  and  attorney's
          fees over approximately the last four years.  Recently,  however,  the
          Company's  primary  carrier  notified all defendants that it is taking
          the position that there is no coverage.  The primary carrier  purports
          to base this  decision on the actions of one of the  Company's  former
          officers,  whom the primary  carrier claims assisted the Plaintiffs in
          the Ruble v. Rural/Metro case in such a way as to trigger an exclusion
          under the  policy.  The  Company  and the  primary  carrier are in the
          process of negotiating an interim  funding  agreement  under which the
          carriers  would advance  defense costs in the  underlying  litigations

                                       22

                            RURAL/METRO CORPORATION
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

          pending  a court  determination  of the  coverage  dispute.  While the
          Company  intends  to  vigorously  pursue  its  rights  under  the  D&O
          Policies,  the Company is unable to predict with certainty the outcome
          of these matters. A final and binding adverse judgment on the coverage
          dispute  could  have  a  material  adverse  effect  on  the  Company's
          business, financial condition, cash flows and results of operations.

          The Company  recently became aware that, the Company,  Arthur Andersen
          LLP, Cor Clement and Jane Doe Clement, Randall L. Harmsen and Jane Doe
          Harmsen,  Warren S. Rustand and Jane Doe  Rustand,  James H. Bolin and
          Jane Doe  Bolin,  Jack E.  Brucker  and Jane Doe  Brucker,  Robert  B.
          Hillier  and Jane Doe  Hillier,  John S. Banas III and Jane Doe Banas,
          Louis G. Jekel and Karen  Whitmer,  Mary Anne  Carpenter  and John Doe
          Carpenter,  William C. Turner and Jane Doe Turner, Henry G. Walker and
          Jane Doe Walker, Louis A. Witzeman and Jane Doe Witzeman,  John Furman
          and Jane Doe Furman,  and Mark Liebner and Jane Doe Liebner were named
          as  defendants  in  a  purported  class  action  lawsuit:   STEVEN  A.
          SPRINGBORN V.  RURAL/METRO  CORPORATION,  ET AL.,  Civil Action No. CV
          2002-019020  filed on September 30, 2002 in Maricopa  County,  Arizona
          Superior  Court.  The  lawsuit  was  brought  on  behalf of a class of
          persons who purchased  our publicly  traded  securities  including our
          common stock  between July 1, 1996 through June 30, 2001.  The primary
          allegations of the complaint  include  violations of various state and
          federal  securities  laws,  breach of contract,  common law fraud, and
          mismanagement  of the Company's  401(k) plan,  Employee Stock Purchase
          Plan  and  Employee  Stock   Ownership   Plan.  The  Plaintiffs   seek
          unspecified  compensatory and punitive  damages.  On October 30, 2002,
          Defendant  Arthur Andersen LLP removed the action to the United States
          District Court, District of Arizona, CIV-02-2183-PHX-JWS.  The Company
          has not yet been served with this complaint.

          LaSalle Ambulance,  Inc., a New York corporation which is a subsidiary
          of Rural/Metro  Corporation,  has been sued in the case of Ann Bogucki
          and Patrick Bogucki v. LaSalle Ambulance Service,  et al., Index No. I
          1995 2128, pending in the Supreme Court of the State of New York, Erie
          County.  In 1995,  Plaintiff Ann Bogucki sued LaSalle  Ambulance along
          with other defendants,  primarily alleging that negligent medical care
          caused her injuries. The incident occurred in 1992, which was prior to
          our acquisition of LaSalle Ambulance, Inc. The prior owner's insurance
          carrier is defending the case.  Based on  information  obtained in the
          fourth  quarter of fiscal 2002,  the Company does not believe that its
          primary  insurance  policy for the  post-acquisition  period  provides
          coverage for these claims;  however,  the Company believes that it has
          meritorious   claims   against   the   prior   owner   and  under  the
          pre-acquisition period insurance policy. Further, the Company does not
          believe  that  Plaintiffs'  claims have any merit and are  cooperating
          with the insurance carrier to vigorously defend the lawsuit.  However,
          if the  Plaintiffs  are  successful in obtaining an adverse  judgment,
          then the  limits  of the prior  owner's  insurance  policy  may not be
          adequate  to cover all damages  that might arise out of this  lawsuit.
          LaSalle  Ambulance,  Inc. has  potential  liability  for the uninsured
          portion of any such adverse judgment;  which liability,  if occurring,
          could  have a  material  adverse  effect  on  its  and  the  Company's
          business, financial condition, cash flows and results of operations.

                                       23

ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
        OF OPERATIONS.

FORWARD-LOOKING STATEMENTS AND FACTORS THAT MAY AFFECT RESULTS

Statements in this Report that are not historical facts are hereby identified as
"forward-looking  statements" as that term is used under the securities laws. We
caution readers that such "forward-looking statements," including those relating
to  our  future  business  prospects,   working  capital,   accounts  receivable
collection,   liquidity,   cash  flow,  capital  needs,  operating  results  and
compliance with debt facilities, wherever they appear in this Report or in other
statements  attributable  to us, are necessarily  estimates  reflecting our best
judgment and involve a number of risks and uncertainties that could cause actual
results  to differ  materially  from  those  suggested  by the  "forward-looking
statements." You should consider such "forward  looking-statements"  in light of
various important factors,  including those set forth below and others set forth
from time to time in our  reports  and  registration  statements  filed with the
Securities and Exchange Commission.

All  references  to "we," "our,"  "us," or  "Rural/Metro"  refer to  Rural/Metro
Corporation,  and its  predecessors,  operating  divisions,  direct and indirect
subsidiaries,  and affiliates.  Rural/Metro Corporation, a Delaware corporation,
is  strictly  a  holding  company.  All  services,  operations,  and  management
functions are provided through its subsidiaries and affiliated entities.

This Report should be read in  conjunction  with our Annual Report on Form 10-K,
as amended, for the fiscal year ended June 30, 2002.

INTRODUCTION

We derive  our  revenue  primarily  from fees  charged  for  ambulance  and fire
protection  services.  We provide  ambulance  services in response to  emergency
medical calls (911 emergency  ambulance  services) and  non-emergency  transport
services (general transport  services) to patients on both a fee-for-service and
nonrefundable  subscription fee basis. Per transport  revenue depends on various
factors, including the mix of rates between existing markets and new markets and
the mix of activity between 911 emergency  ambulance  services and non-emergency
transport  services  as well  as  other  competitive  factors.  Fire  protection
services are provided either under contracts with municipalities, fire districts
or other  agencies or on a  nonrefundable  subscription  fee basis to individual
homeowners or commercial property owners.

Medical  transportation  and related services revenue includes 911 emergency and
non-emergency  ambulance and alternative  transportation service fees as well as
municipal  subsidies and subscription  fees.  Domestic ambulance and alternative
transportation  service fees are recognized as the services are provided and are
recorded net of estimated  Medicare,  Medicaid and other contractual  discounts.
Ambulance  subscription  fees,  which are  generally  received in  advance,  are
deferred and  recognized  on a pro rata basis over the term of the  subscription
agreement, which is generally one year.

Payments received from third-party payers represent a substantial portion of our
ambulance service fee receipts. We maintain an allowance for Medicare,  Medicaid
and contractual discounts and doubtful accounts based on credit risks applicable
to certain  types of payers,  historical  collection  trends and other  relevant
information.  This allowance is examined on a quarterly basis and is revised for
changes  in  circumstances   surrounding  the   collectibility  of  receivables.
Provisions for Medicare,  Medicaid and contractual reimbursement limitations are
included in the calculation of medical transportation services revenue.

Because of the nature of our ambulance services, it is necessary to respond to a
number of calls,  primarily 911 emergency ambulance service calls, which may not
result in transports.  Results of operations are discussed below on the basis of
actual  transports  because  transports  are more  directly  related to revenue.
Expenses  associated with calls that do not result in transports are included in
operating  expenses.  The percentage of calls not resulting in transports varies
substantially  depending  upon  the  mix  of  non-emergency  ambulance  and  911
emergency  ambulance service calls in individual markets and is generally higher
in  service  areas in which the  calls are  primarily  911  emergency  ambulance

                                       24

service calls.  Rates in our markets take into account the anticipated number of
calls  that may not  result in  transports.  We do not  separately  account  for
expenses associated with calls that do not result in transports.

Revenue generated under fire protection service contracts is recognized over the
life of the  contract.  Subscription  fees  received in advance are deferred and
recognized over the term of the subscription  agreement,  which is generally one
year.

Other revenue  primarily  consists of revenue  generated from  dispatch,  fleet,
billing,  training  and home health care  services  and is  recognized  when the
services are provided.

Other  operating  expenses  consist  primarily  of rent  and  related  occupancy
expenses,  vehicle and equipment  maintenance and repairs,  insurance,  fuel and
supplies, travel and professional fees.

On February 26, 2002,  we announced  that the company had received  notification
from Nasdaq citing our  inability to meet  continued  listing  standards for net
tangible assets, stockholders' equity, market capitalization,  or net income, as
set forth in  Marketplace  Rule  4310(c)(2)(B).  We  subsequently  submitted our
request for a Nasdaq  Qualifications  Panel  hearing to consider  our  continued
listing  and were  granted an  exception  to the  listing  standards  subject to
meeting specified conditions.

On  October  17,  2002  we  received   notification   from  the  Nasdaq  Listing
Qualifications  Panel  indicating we evidenced  compliance with the requirements
necessary for continued  listing on the Nasdaq SmallCap  Market.  Our securities
returned to being listed under the ticker symbol "RURL".

CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS

The discussion and analysis of our financial condition and results of operations
is based upon our financial  statements,  which have been prepared in accordance
with accounting  principles  generally accepted in the United States of America.
In  connection  with the  preparation  of  these  financial  statements,  we are
required to make  estimates  and judgments  that affect the reported  amounts of
assets, liabilities, revenue, and expenses, and related disclosure of contingent
assets  and  liabilities.  On an  ongoing  basis,  we  evaluate  our  estimates,
including those related to revenue recognition, allowance for Medicare, Medicaid
and other contractual discounts and doubtful accounts, and general liability and
workers'  compensation  claim  reserves.  We base our  estimates  on  historical
experience and on various other assumptions that we believe are reasonable under

                                       25

the circumstances. Such historical experience and assumptions form the basis for
making  judgments about the carrying  values of assets and liabilities  that are
not readily  apparent from other  sources.  Actual results may differ from these
estimates under different assumptions or conditions.

We have  identified  the  accounting  policies below as critical to our business
operations and the  understanding  of our results of  operations.  The impact of
these policies on our business operations is discussed  throughout  Management's
Discussion and Analysis of Financial  Condition and Results of Operations  where
such policies affect our reported and expected financial results. The discussion
below is not intended to be a comprehensive list of our accounting policies. For
a detailed discussion on the application of these and other accounting policies,
see Note 1 in the Notes to the Consolidated Financial Statements, which contains
accounting  policies and other  disclosures  required by  accounting  principles
generally accepted in the United States of America.

MEDICAL  TRANSPORTATION  AND RELATED FEE REVENUE  RECOGNITION  -- Ambulance  and
alternative  transportation  service  fees  are  recognized  when  services  are
provided and are recorded net of a provision for Medicare,  Medicaid,  and other
contractual reimbursement  limitations.  Because of the length of the collection
cycle with respect to ambulance and alternative  transportation service fees, it
is necessary to estimate the amount of these  reimbursement  limitations  at the
time  revenue is  recognized.  Estimates  of amounts  uncollectible  due to such
reimbursement  limitations  are estimated based on historical  collection  data,
historical  write-off  activity and current  relationships  with payers, and are
computed  separately  for each service area. The estimated  uncollectibility  is
translated  into a percentage of total revenue which is applied to calculate the
provision.  If the historical  data used to calculate  these  estimates does not
properly reflect the collectibility of the current revenue stream, revenue could
be overstated or understated.  Provisions made for reimbursement  limitations on
ambulance  and  alternative  transportation  service  fees are  included  in the
calculation of medical  transportation  and related  service revenue and totaled
$33.5  million and $33.9  million for the three months ended  September 30, 2002
and 2001, respectively.

PROVISION FOR DOUBTFUL ACCOUNTS FOR MEDICAL  TRANSPORTATION  AND RELATED FEES --
Ambulance  and  alternative  transportation  service  fees are billed to various
payer  sources.  As discussed  above,  provisions  for  uncollectibility  due to
Medicare,  Medicaid and  contractual  reimbursement  limitations are recorded as
provisions  against revenue.  We estimate  additional  provisions related to the
potential  uncollectibility of other payers based on historical  collection data
and  historical   write-off  activity.   The  provision  for  doubtful  accounts
percentage that is applied to ambulance and alternative  transportation  service
fee  revenue  is  calculated  as  the  difference  between  the  total  expected
collection percentage less provision percentages applied for Medicare,  Medicaid
and contractual reimbursement limitations.  If historical data used to calculate
these estimates do not properly  reflect the  collectibility  of the current net
revenue  stream,  the  provision  for  doubtful  accounts may be  overstated  or
understated.  The provision for doubtful  accounts on ambulance and  alternative
transportation  service  revenue totaled $18.7 million and $16.7 million for the
three months ended September 30, 2002 and 2001, respectively.

WORKERS'  COMPENSATION  RESERVES  --  Beginning  May 1,  2002,  we  purchased  a
corporate-wide  "first-dollar"  workers'  compensation  insurance policy,  under
which we have no obligation to pay any  deductible  amounts on claims  occurring
during the policy period.  This policy covers all workers'  compensation  claims
made by our employees. Accordingly, provisions for workers' compensation expense
for claims  arising  on and after May 1, 2002 are  reflective  of premium  costs
only.  Prior to May 1,  2002,  our  workers'  compensation  policies  included a
deductible obligation of $250,000 per claim, which was increased in recent years
to $500,000 per claim,  with no aggregate limit.  Claims relating to these prior
policy  years remain  outstanding.  Claim  provisions  were  estimated  based on
historical  claims data and the ultimate  projected  value of those claims.  For
claims occurring prior to May 1, 2002, our third-party administrator establishes
initial  estimates at the time a claim is reported and periodically  reviews the
development  of the claim to confirm that the estimates are adequate.  In fiscal
2002, we engaged an outside  insurance expert to review the estimates set by our
third-party  administrator  on certain claims and to participate in our periodic
internal claim reviews.  We also  periodically  engage actuaries to assist us in
the determination of our workers'  compensation claims reserves. If the ultimate
development of these claims is significantly different than those that have been
estimated,  the reserves for workers' compensation claims could be overstated or
understated.  Reserves  related to workers'  compensation  claims  totaled $14.3
million and $15.9 million at September 30, 2002 and June 30, 2002, respectively.

                                       26

GENERAL  LIABILITY  RESERVES  -- We are  subject  to  litigation  arising in the
ordinary course of our business.  In order to minimize the risk of our exposure,
we maintain  certain  levels of coverage for  comprehensive  general  liability,
automobile liability, and professional liability. Internally and throughout this
report,  we refer to these  three  types of  policies  collectively  as "general
liability"  policies.  These policies currently are, and historically have been,
underwritten  on a deductible  basis.  Provisions are made to record the cost of
premiums as well as that  portion of the claims that is our  responsibility.  In
general, our deductible  obligation for policies issued in fiscal years prior to
2001 ranges  from  $100,000 to  $250,000  per claim (with no  aggregate  limit),
depending on the policy year and line of coverage. Beginning in fiscal 2001, our
deductible amount increased to $1,000,000 per claim;  however, we also purchased
a liability  ceiling for each of those policy years,  which permanently caps our
maximum deductible obligation. Our third-party administrator establishes initial
estimates  at the  time  a  claim  is  reported  and  periodically  reviews  the
development  of the claim to confirm that the estimates are adequate.  In fiscal
2002, we engaged an outside  insurance expert to review the estimates set by our
third-party  administrator  on certain claims and to participate in our periodic
internal  reviews.  We also  periodically  engage  actuaries to assist us in the
determination  of  our  general  liability  claim  reserves.   If  the  ultimate
development of these claims is significantly different than those that have been
estimated,  the reserves for general  liability  claims could be  overstated  or
understated.  Reserves related to general liability claims totaled $14.4 million
and $15.4 million at September 30, 2002 and June 30, 2002, respectively.

CONTRACTUAL OBLIGATIONS AND OTHER COMMITMENTS

We have certain cash  contractual  obligations  related to our debt  instruments
that come due at various times.  In addition,  we have other  commitments in the
form of standby  letters of credit and surety  bonds.  As  reported  in our Form
10-K, as amended, we have contractual obligations related to our credit facility
of  $152.4  million  and  Senior  Notes  of  $150.0  million,  as well as  other
commitments  related to standby  letters of credit of $3.5 million and preferred
stock redemption amounts totaling $15.0 million.  Other contractual  obligations
for capital leases and notes payable and operating leases as well as commitments
related to surety bonds have not changed substantially since year-end.

SEASONALITY

We  have  historically  experienced,  and  expect  to  continue  to  experience,
seasonality in quarterly operating results. This seasonality has resulted from a
number of factors,  including  relatively higher fiscal second and third quarter
demand for transport  services in our Arizona and Florida regions resulting from
the greater winter populations in those regions.

THREE MONTHS ENDED  SEPTEMBER 30, 2002 COMPARED TO THREE MONTHS ENDED  SEPTEMBER
30, 2001

REVENUE

Net revenue increased  approximately $9.1 million,  or 7.8%, from $116.5 million
for the three months ended  September  30, 2001 to $125.6  million for the three
months ended September 30, 2002.

MEDICAL  TRANSPORTATION  AND  RELATED  SERVICES  -- Medical  transportation  and
related service revenue increased $6.0 million,  or 6.1%, from $97.8 million for
the three months ended September 30, 2001 to $103.8 million for the three months
ended September 30, 2002. This increase is comprised of an $8.5 million increase
in same service area revenue attributable to rate increases,  call screening and

                                       27

other  factors.  Additionally,  there was a $0.7  million  increase  in  revenue
related to a new 911  contract  that went into  effect  during the three  months
ended September 30, 2002 offset by a $2.0 million  decrease  related to the loss
of the 911 contract in Arlington,  Texas and a $1.2 million  decrease related to
the closure of service areas in fiscal 2001.

Total transports,  including  alternative  transportation,  decreased 16,000, or
5.3%,  from   approximately   304,000   (approximately   265,000  ambulance  and
approximately  39,000  alternative  transportation)  for the three  months ended
September 30, 2001 to approximately 288,000 (approximately 263,000 ambulance and
approximately  25,000  alternative  transportation)  for the three  months ended
September 30, 2002. The loss of the 911 contract in Arlington,  Texas  accounted
for a decrease of approximately  4,000 transports.  Service areas identified for
closure  in  fiscal  2001  accounted  for  a  decrease  of  approximately  4,000
transports.  Transports  in areas that we served in both the three  months ended
September 30, 2002 and 2001 decreased by approximately  8,000 transports.  These
decreases were offset by an increase of approximately  1,000 transports  related
to a new 911  contract  that went into  effect  during  the three  months  ended
September 30, 2002.

FIRE AND OTHER -- Fire protection  services  revenue  increased by approximately
$2.3 million,  or 14.7%, from  approximately  $15.6 million for the three months
ended  September  30, 2001 to  approximately  $17.9 million for the three months
ended September 30, 2002. Fire protection  services revenue increased  primarily
due to  increases  in forestry  revenue of $0.9  million  due to a  particularly
active wildfire season and to rate and utilization increases in our subscription
fire  programs  of $0.8  million.  We do not expect the  increases  in  forestry
revenue to continue into the remainder of fiscal 2003.

Other  revenue  increased by $0.8 million,  or 25.8%,  from $3.1 million for the
three months ended September 30, 2001 to $3.9 million for the three months ended
September 30, 2002. Other revenue  increases are primarily  related to increased
revenue  related to our equity in the  earnings of the  public/private  alliance
with the City of San Diego of $0.5 million.

OPERATING EXPENSES

PAYROLL AND EMPLOYEE BENEFITS -- Payroll and employee benefit expenses increased
approximately $2.8 million,  or 4.1%, from  approximately  $68.3 million for the
three  months  ended  September  30, 2001 to $71.1  million for the three months
ended  September  30, 2002.  The  increase is primarily  related to general wage
increases  offset by  decreases  in  payroll in closure  areas  ($1.4  million).
Payroll and employee  benefits as a percentage  of net revenue was 56.6% for the
three months  ended  September  30, 2002  compared to 61.0% for the three months
ended September 30, 2001.  Payroll and employee  benefits as a percentage of net
revenue benefited from increased rates on medical transportation revenue.

PROVISION FOR DOUBTFUL ACCOUNTS -- The provision for doubtful accounts increased
$2.0 million, or 12.0%, from $16.7 million,  or 14.4% of total revenue,  for the
three  months  ended  September  30,  2001 to $18.7  million,  or 14.9% of total
revenue, for the three months ended September 30, 2002.

The provision for doubtful accounts on ambulance and alternative  transportation
service  revenue was 18.7% for the three  months  ended  September  30, 2002 and
17.8% for the three months ended  September  30,  2001.  The increase  primarily
reflects the mix between  ambulance and alternative  transportation  services as
well as slightly  increased bad debt rates on ambulance  services.  The bad debt
rate on alternative  transportation services is significantly lower than that on
ambulance services.  Revenue relating to alternative  transportation services is
becoming a smaller  percentage of our overall  medical  transportation  revenue.
Ambulance  services bad debt as a percentage  of ambulance  service  revenue was
19.0% for the three  months  ended  September  30,  2002 and 18.1% for the three
months ended September 30, 2001.

DEPRECIATION - Depreciation  decreased $0.6 million, or 15.0%, from $4.0 million
for the three  months  ended  September  30, 2001 to $3.4  million for the three
months  ended  September  30, 2002.  The decrease is primarily  due to decreased
capital  expenditures.  Depreciation  was 3.4% and 2.7% of net  revenue  for the
three months ended September 30, 2001 and 2002, respectively.

OTHER OPERATING  EXPENSES -- Other operating  expenses consist primarily of rent
and related occupancy expenses,  vehicle and equipment  maintenance and repairs,
insurance,  fuel and supplies,  travel,  and professional  fees. Other operating
expenses increased  approximately $1.0 million,  or 4.7%, from $21.5 million for

                                       28

the three months ended  September 30, 2001 to $22.5 million for the three months
ended September 30, 2002. The increase in other operating  expenses is primarily
due to increases in general liability  expenses of $0.8 million due to increased
premium rates in the new policy year.  Other operating  expenses  decreased from
18.5% of net revenue for the three months ended  September  30, 2001 to 17.9% of
net revenue for the three months ended September 30, 2002.

INTEREST EXPENSE -- Interest expense decreased by approximately $0.9 million, or
13.2%,  from $6.8 million for the three months ended  September 30, 2001 to $5.9
million for the three  months  ended  September  30,  2002.  This  decrease  was
primarily  caused by lower  rates on the  revolving  credit  facility.  Interest
expense is  expected  to  increase  in the next  quarter  due to new rates to be
incurred  under the  amended  credit  facility.  See further  discussion  on the
amended  credit  facility,   which  became  effective  September  30,  2002,  in
"Liquidity and Capital Resources."

INCOME  TAXES -- We recorded  income taxes of $55,000 for the three months ended
September  30, 2002 as compared to $20,000 for the three months ended  September
30, 2001 primarily related to provisions for state income taxes.

INCOME (LOSS) FROM DISCONTINUED  OPERATIONS - Due to the deteriorating  economic
conditions  and continued  devaluation  of the local  currency,  we reviewed our
strategic  alternatives  with respect to the continuation of operations in Latin
America,  including Argentina and Bolivia,  and determined that we would benefit
from focusing on our domestic operations.  Effective September 27, 2002, we sold
our Latin American operations to local management in exchange for the assumption
of net  liabilities.  The gain on the disposal of our Latin American  operations
totaled $12.5 million and is included in the income from discontinued operations
for the three months ended  September 30, 2002. The loss from our Latin American
operations  totaled  $156,000 and $200,000 for the three months ended  September
30, 2002 and 2001, respectively.

LIQUIDITY AND CAPITAL RESOURCES

During the three months  ended  September  30,  2002,  we recorded net income of
$16.1  million  compared  with a net loss of $50.7  million for the three months
ended  September 30, 2001.  Net income for the three months ended  September 30,
2002 includes a gain on the disposal of our Latin  American  operations of $12.5
million  while  the net loss for the  three  months  ended  September  30,  2001
includes a charge of $49.5 million  relating to the adoption  effective  July 1,
2001 of the new goodwill  standard.  Cash used in operating  activities  totaled
$3.0 million for the three months ended  September 30, 2002 and $5.3 million for
the  three  months  ended  September  30,  2001.  Cash  flow  used in  operating
activities in each of the three month periods ended  September 30, 2002 and 2001
included  the cash  flow  effect of our  semi-annual  interest  payment  of $5.9
million related to our Senior Notes.

At September 30, 2002, we had cash of $4.4 million, total debt of $307.8 million
and a stockholders'  deficit of $159.2 million.  Our total debt at September 30,
2002 included $149.9 million of our 7 7/8% senior notes due 2008, $152.4 million
outstanding  under our  revolving  credit  facility,  $4.4 million  payable to a
former joint venture partner and $1.1 million of capital lease obligations.

On September  30,  2002,  we entered into an amended  credit  facility  with our
lenders  which,  among other things,  extended the maturity date of the facility
from March 16, 2003 through December 31, 2004,  waived previous  non-compliance,
and  required  the  issuance  to the  lenders of 211,549  shares of our Series B
convertible preferred stock.

Our ability to service our  long-term  debt,  to remain in  compliance  with the
various  restrictions  and covenants  contained in our credit  agreements and to
fund working capital, capital expenditures and business development efforts will
depend on our  ability  to  generate  cash from  operating  activities  which is
subject to, among other things,  our future operating  performance as well as to
general  economic,  financial,  competitive,  legislative,  regulatory and other
conditions, some of which may be beyond our control.

                                       29

If we fail to generate  sufficient  cash from  operations,  we may need to raise
additional equity or borrow additional funds to achieve our longer-term business
objectives.  There can be no assurance  that such equity or  borrowings  will be
available  or,  if  available,  will be at rates  or  prices  acceptable  to us.
Although  there can be no  assurances,  management  believes that cash flow from
operating  activities  coupled with  existing  cash balances will be adequate to
fund our operating and capital needs as well as enable us to maintain compliance
with our various debt agreements  through September 30, 2003. To the extent that
actual  results or events  differ  from our  financial  projections  or business
plans, our liquidity may be adversely impacted.

Historically,  we have financed our cash requirements  principally  through cash
flow  from  operating  activities,  term  and  revolving  indebtedness,  capital
equipment lease  financing,  issuance of senior notes,  the sale of common stock
through an initial  public  offering in July 1993 and  subsequent  public  stock
offerings in May 1994 and April 1996, and the exercise of stock options.

During the three months ended  September 30, 2002,  cash flow used in operations
was  approximately  $3.0 million  resulting  primarily  from net income of $16.1
million,  offset by the non-cash  effect of the  disposal of our Latin  American
operations of $13.7 million,  non-cash  depreciation and amortization expense of
$3.4 million and provision for doubtful accounts of $18.7 million. Additionally,
cash flow from operating  activities  was  negatively  impacted by a decrease in
accrued  liabilities  of $8.3 million and an increase in accounts  receivable of
$17.9  million.  Cash flow used in  operations  was $5.3  million  for the three
months ended September 30, 2001.

Cash used in investing  activities was approximately  $1.8 million for the three
months  ended  September  30,  2002 due  primarily  to capital  expenditures  of
approximately  $2.0  million  offset by proceeds  from the sale of property  and
equipment of approximately $0.2 million.  Cash used in investing  activities was
approximately $1.2 million for the three months ended September 30, 2001, due to
capital expenditures of approximately $1.5 million net of proceeds from the sale
of property and equipment of $0.3 million.

Cash used in financing  activities was approximately  $0.6 million for the three
months ended  September  30, 2002,  primarily due to repayments on capital lease
obligations and other debt and cash paid for debt issuance  costs.  Cash used in
financing  activities was approximately  $0.3 million for the three months ended
September 30, 2001.

Our  accounts  receivable,  net of the  allowance  for  Medicare,  Medicaid  and
contractual  discounts  and  doubtful  accounts,  were $97.7  million  and $99.1
million as of September 30, 2002 and June 30, 2002,  respectively.  The decrease
in net accounts receivable is due to many factors, including the disposal of the
Latin  American  operations,  collection of outstanding  receivables  related to
closed  service  areas  and  overall  improvement  in  collections  on  existing
operations.

The  allowance  for  Medicare,  Medicaid,  contractual  discounts  and  doubtful
accounts  was $32.7  million  at June 30,  2002  compared  to $32.6  million  at
September  30,  2002.  The  change  in the  allowance  for  Medicare,  Medicaid,
contractual  discounts  and  doubtful  accounts  is  due  to  the  write-off  of
uncollectible  receivables  offset by the current period  provision for doubtful
accounts.  We have  instituted  several  initiatives  to improve our  collection
procedures.  While  management  believes  that we have a  predictable  method of
determining the realizable value of our accounts receivable, based on continuing
difficulties  in  the  healthcare  reimbursement  environment,  there  can be no
assurance that there will not be additional future write-offs.  See Risk Factors
- -- "We depend on reimbursements by third-party payers and individuals."

With  respect to our  general  liability  insurance  policy for the policy  year
commencing in June 2000, we are required to set aside  $100,000 per month into a
designated  "loss fund" account,  which cash is restricted to the payment of our
deductible  obligations as required under such policy. A similar funding program
is in place with  respect to our  general  liability  policy for the policy year
commencing in June 2001. We expect to fund these  deposits on a monthly basis in
subsequent  years  until  such time as our total  loss fund  deposits  equal the
contractual ceiling on our total deductible obligation under these policies. The
loss fund deposits are used as necessary to pay our deductible portion of claims
related to the applicable policy year. Accordingly,  the loss fund balances vary
during the course of the year  depending  upon the  frequency  and  severity  of
claims payments;  however,  we typically maintain a minimum balance in each loss

                                       30

fund of at least  $250,000.  An  unanticipated  increase  in the  frequency  and
severity of claims  payments at any one time could  exceed the  applicable  loss
fund balance for that policy year, in which case,  such claims  payments  could,
either  individually or in the aggregate,  have a material adverse effect on our
business,  financial condition, cash flows and results of operations.  See "Risk
Factors -- We have experienced  material  increases in the cost of our insurance
and surety programs and in related collateralization requirements."

During  fiscal years 1992 through  2001,  we purchased  certain  portions of our
workers'  compensation  coverage from Reliance Insurance Company (Reliance).  At
the time we purchased the coverage, Reliance was an "A" rated insurance company.
In connection with this coverage,  we provided Reliance with various amounts and
forms of collateral (e.g., letters of credit, surety bonds and cash deposits) to
secure our  performance  under the  respective  policies  as was  customary  and
required in the workers'  compensation  marketplace at the time. As of September
30, 2002, Reliance held $3.0 million of cash collateral under this coverage.

On May 29, 2001,  Reliance was placed under  rehabilitation  by the Pennsylvania
Insurance  Department  (the  Department)  and on October 3, 2001 was placed into
liquidation by the Department. As mentioned previously, the cash on deposit with
Reliance  serves  to  secure  our  performance   under  the  related   policies;
specifically,  the payment by us of claims  within our level of retention in the
various policy years.  Consistent with past practice,  we  periodically  fund an
imprest account  maintained by our third-party  administrator who actually makes
claim payments on our behalf. It is our  understanding  that the cash collateral
held by the Reliance  liquidator  will be returned to us once all related claims
have been satisfied so long as we have  satisfied our claim payment  obligations
under  the  related  policies.  To the  extent  that  certain  of  our  workers'
compensation  claims have  exceeded  our level of  retention  under the Reliance
policies,  the applicable state guaranty funds have provided such coverage at no
additional cost to us.

For fiscal 2002,  we  purchased  certain  portions of our workers'  compensation
coverage from Legion Insurance  Company  (Legion).  At the time we purchased the
coverage,  Legion was an "A" rated  insurance  carrier.  In connection  with the
Legion  policy,  we  deposited  $6.2 million  into a captive  insurance  program
managed by Mutual Risk Management  (MRM),  an affiliate of Legion.  This deposit
approximated  the amount of claims  within our level of retention for the policy
year May 1, 2001 through April 30, 2002. In contrast to the deposits placed with
Reliance,  this deposit is not  collateral to secure our  performance  under the
policy but rather  represents  funds to be used by MRM to pay claims  within our
level of  retention  on our behalf.  As of  September  30,  2002,  MRM held $4.3
million of cash under this program.

On April 1, 2002, the  Department  placed Legion under  rehabilitation.  MRM has
continued  to utilize the cash on deposit to make claim  payments on our behalf.
Additionally,  it is our understanding that these funds represent our assets and
are not general assets of Legion or MRM.

Based on the  information  currently  available,  we believe that the amounts on
deposit with Reliance and  Legion/MRM are fully  recoverable  and will either be
returned to us or used to pay claims on our behalf.  Our inability to access the
funds on  deposit  with  either  Reliance  or  Legion/MRM  could have a material
adverse effect on our business,  financial condition,  results of operations and
cash flows.

We had working capital of $41.3 million at September 30, 2002, including cash of
$4.4 million  compared with working capital of $27.5 million,  including cash of
$9.8 million at June 30, 2002. The increase in working  capital is primarily due
to the $19.8  million  decrease  in  accrued  liabilities  which is related to a
decrease  in accrued  interest  due to the  conversion  of accrued  interest  to
principal  in the  amended  credit  facility  as well as the  assumption  of the
Argentine  liabilities  by the buyer in the  disposition  of our Latin  American
operations.

                                       31

In March  1998,  we entered  into a $200.0  million  revolving  credit  facility
originally  scheduled to mature March 16, 2003. The credit facility is unsecured
and was unconditionally guaranteed on a joint and several basis by substantially
all of our domestic wholly owned current and future subsidiaries. Interest rates
and  availability  under the revolving  credit facility  depended on our meeting
certain financial covenants, including total debt leverage ratios, total debt to
capitalization ratios, and fixed charge ratios.

The revolving  credit facility  initially was priced at the greater of (i) prime
rate or  Federal  Funds  rate plus 0.5% plus the  applicable  margin,  or (ii) a
LIBOR-based  rate. The LIBOR-based  rates ranged from LIBOR plus 0.875% to LIBOR
plus 1.75%.

In December  1999,  primarily as a result of additional  provisions for doubtful
accounts, we entered into noncompliance with three financial covenants under the
revolving  credit  facility:  total  debt  leverage  ratio,  total debt to total
capitalization  ratio and fixed charge  coverage  ratio. We received a series of
compliance  waivers regarding the financial  covenants covering the periods from
December  31,  1999  through  April 1, 2002.  The waivers  provided  among other
things,  for enhanced  reporting and other  requirements  and that no additional
borrowings would be available to us.

Pursuant  to the  waivers,  as  LIBOR  contracts  expired  in  March  2000,  all
borrowings  were priced at prime rate plus 0.25  percentage  points and interest
became payable monthly. Pursuant to the waivers, we also were required to accrue
additional  interest  expense  at a rate of 2.0% per  annum  on the  outstanding
balance on the revolving credit facility. We recorded approximately $7.4 million
related to this  additional  interest  expense  through  September  30, 2002. In
connection  with the waivers,  we also made  principal  payments in an aggregate
amount of $5.2 million.

Effective  September  30,  2002,  we  entered  into an amended  credit  facility
pursuant to which,  among other things, the maturity date of the credit facility
was extended to December 31, 2004 and our prior  noncompliance  was  permanently
waived.

     The  principal  terms of the amended and restated  credit  agreement are as
follows:

     *    WAIVER. Prior noncompliance was permanently waived with respect to the
          covenant violations  described above and with respect to certain other
          noncompliance items, including non-reimbursement of approximately $2.6
          million  drawn by  beneficiaries  under letters of credit issued under
          the original facility.

     *    MATURITY  DATE.  The  maturity  date of the  facility  was extended to
          December 31, 2004.

     *    PRINCIPAL  BALANCE.  Accrued  interest  (approximately  $6.9 million),
          non-reimbursed  letters  of  credit  and  various  fees  and  expenses
          associated  with  the  amended  credit  facility  (approximately  $1.2
          million) were added to the principal amount of the loan,  resulting in
          an  outstanding  principal  balance  as of the  effective  date of the
          amendment equal to $152.4 million.

     *    NO REQUIRED AMORTIZATION. No principal payments are required until the
          maturity date of the facility.

     *    INTEREST  RATE.  The  interest  rate was  increased to LIBOR plus 7.0%
          (8.8% as of the effective date of the amendment),  payable monthly. By
          comparison,  the effective  interest rate  (including the 2.0% accrued
          interest   described  above)   applicable  to  the  original  facility
          immediately prior to the effective date of the amendment was 7.0%.

     *    FINANCIAL COVENANTS.  The amended facility includes the same financial
          covenants  as were  included in the  original  credit  facility,  with
          compliance  levels under such covenants  adjusted to levels consistent
          with current  business levels and outlook.  The covenants  include (i)
          total  debt  leverage  ratio  (initially  set at 7.48),  (ii)  minimum
          tangible net worth (initially set at a $230.1 million deficit),  (iii)

                                       32

          fixed charge coverage ratio  (initially set at 0.99),  (iv) limitation
          on  capital  expenditures  of $11  million  per fiscal  year;  and (v)
          limitation  on  operating  leases  during  any  period of four  fiscal
          quarters to 3.10% of consolidated net revenues.  The compliance levels
          for covenants  (i) through (iii) above are set at varying  levels on a
          quarterly basis. Compliance is tested quarterly based on annualized or
          year-to-date results as applicable.

     *    OTHER  COVENANTS.   The  amended  credit  facility   includes  various
          non-financial  covenants  equivalent in scope to those included in the
          original  facility.  The covenants include  restrictions on additional
          indebtedness,  liens,  investments,  mergers and  acquisitions,  asset
          sales,  and  other  matters.  The  amended  credit  facility  includes
          extensive financial  reporting  obligations and provides that an event
          of default  occurs  should we lose  customer  contracts  in any fiscal
          quarter  with  EBITDA  contribution  of $5  million  or  more  (net of
          anticipated contributions from new contracts).

     *    EXISTING LETTERS OF CREDIT. Pursuant to the amended facility,  letters
          of credit issued  pursuant to the original  credit  agreement  will be
          reissued  or  extended,  to a maximum of $3.5  million,  for letter of
          credit fees aggregating 1 7/8% per annum. A third letter of credit, in
          the  amount  of  $2.6  million  which  previously  was  drawn  by  its
          beneficiary,  will be  reissued  subject to  application  of the funds
          originally drawn in reduction of the principal balance of the facility
          and payment of a letter of credit fee equal to 7% per annum.

     *    EQUITY  INTEREST.  As additional  consideration  for entering into the
          amended credit facility,  we issued shares of our Series B convertible
          preferred stock to the  participants  in the amended credit  facility.
          The preferred stock is convertible  into 2,115,490  common shares (10%
          of the  post-conversion  common shares outstanding on a diluted basis,
          as defined).  The conversion ratio is subject to upward  adjustment if
          we issue common stock or securities  convertible into our common stock
          for  consideration  less than fair market value of such  securities at
          the time of such  transaction.  Because a sufficient  number of common
          shares are not currently available to permit conversion,  we intend to
          seek stockholder approval to amend our certificate of incorporation to
          authorize additional common shares. Conversion of the preferred shares
          occurs  automatically  upon approval by our stockholders of sufficient
          common shares to permit  conversion.  Should our stockholders  fail to
          approve such a proposal by December  31, 2004,  we will be required to
          redeem the  preferred  stock for a price  equal to the  greater of $15
          million or the value of the  common  shares  into which the  preferred
          shares would otherwise have been convertible.  In addition, should our
          stockholders  fail to approve  such a proposal,  the  preferred  stock
          enjoys a preference  upon a sale of our company,  a sale of our assets
          and in certain other circumstances; this preference equals the greater
          of (i) the value of the common shares into which the  preferred  stock
          would  otherwise  have been  convertible  or (ii) $10  million,  $12.5
          million or $15  million  depending  on whether  the  triggering  event
          occurs  prior to January 31,  2003,  December 31, 2003 or December 31,
          2004,  respectively.  At the  election  of the holder,  the  preferred
          shares  carry  voting  rights as if such  shares were  converted  into
          common  shares.  The  preferred  shares  do not bear a  dividend.  The
          preferred  shares (and common shares  issuable upon  conversion of the
          preferred  shares) are entitled to certain  registration  rights.  The
          terms of the  preferred  shares limit us from  issuing  senior or pari
          passu  preferred  shares and from paying  dividends  on, or redeeming,
          shares of junior stock.

We recorded  approximately  $6.8 million of deferred debt issuance costs related
to the amended credit  facility  ($4.2 million  related to the fair value of the
preferred  stock,  $1.2 million of lender fees which were added to the principal
balance of the facility and $1.4 million of related  professional  fees).  These
costs are  included in other  assets in the  accompanying  consolidated  balance
sheet as of  September  30,  2002.  These  costs will be  amortized  to interest
expense over the life of the  agreement.  The fair value of the preferred  stock
was  estimated to be the market  value of the common  stock to be acquired  upon
conversion of the preferred  stock,  measured at the date of the amendment.  The
preferred  stock balance will be accreted to the greater of $15.0 million or the
value of the common  shares into which the preferred  shares would  otherwise be
converted  over the life of the  agreement  or until the  preferred  shares  are
converted to common shares.  Due to the higher interest rate associated with the
amended  credit  facility,  we anticipate  that our cash  interest  expense will
increase approximately $5.6 million annually.

In March 1998,  we issued  $150.0  million of 7 7/8% Senior  Notes due 2008 (the
Notes) under Rule 144A under the Securities Act of 1933, as amended  (Securities
Act).  Interest  under the Notes is payable  semi-annually  on  September 15 and
March 15, and the Notes are not  callable  until March 2003 subject to the terms
of the Indenture.  We incurred expenses related to the offering of approximately
$5.3 million and are amortizing these costs to interest expense over the life of

                                       33

the Notes. In April 1998, we filed a registration statement under the Securities
Act  relating  to an  exchange  offer for the  Notes.  The  registration  became
effective on May 14, 1998.  The Notes are general  unsecured  obligations of our
company  and are  unconditionally  guaranteed  on a joint and  several  basis by
substantially all of our domestic wholly owned current and future  subsidiaries.
The Notes contain certain covenants that, among other things,  limit our ability
to incur certain  indebtedness,  sell assets,  or enter into certain  mergers or
consolidations.

Since March 2000, we have satisfied all of our cash needs through cash flow from
operations  and our cash  reserves.  Similarly,  we  expect  that cash flow from
operations  and our  existing  cash  reserves  will be  sufficient  to meet  our
regularly scheduled debt service and our planned operating and capital needs for
the 12 months  subsequent  to  September  30,  2002.  Through our  restructuring
program we have  closed or  downsized  several  locations  that were  negatively
impacting  our  cash  flow.  In  addition,  we have  significantly  reduced  our
corporate  overhead.  We have  improved  the  quality  of our  revenue  and have
experienced an upward trend in daily cash collections.

There can be no  assurance  that we will meet our  targeted  levels of operating
cash  flow or that we will  not  incur  significant  unanticipated  liabilities.
Similarly,  there can be no assurance that we will be able to obtain  additional
debt or equity  financing on terms  satisfactory  to us, or at all,  should cash
flow from operations and our existing cash resources prove to be inadequate.  As
discussed above,  though we have recently  successfully  negotiated an amendment
and  extension  of our credit  facility,  we will not have access to  additional
borrowings under such facility. If we are required to seek additional financing,
any such arrangement may involve  material and substantial  dilution to existing
stockholders  resulting from, among other things,  issuance of equity securities
or the  conversion of all or a portion of our existing  debt to equity.  In such
event, the percentage  ownership of our current  stockholders will be materially
reduced,  and such equity securities may have rights,  preferences or privileges
senior to our current common  stockholders.  If we require additional  financing
but are unable to obtain it, our business,  financial condition,  cash flows and
results of operations may be materially adversely affected.

EFFECTS OF FOREIGN CURRENCY EXCHANGE FLUCTUATIONS

As a result of the sale of our Latin American  operations in September  2002, it
is not anticipated that future  fluctuations in the currency exchange rates will
have an adverse effect on us.

RISK FACTORS

The following  risk factors,  in addition to those  discussed  elsewhere in this
report, should be carefully considered in evaluating us and our business.

                                       34

WE HAVE SIGNIFICANT INDEBTEDNESS.

We  have   significant   indebtedness.   As  of  September  30,  2002,  we  have
approximately $307.8 million of consolidated indebtedness,  consisting primarily
of $150.0  million of 7 7/8% senior notes due in 2008 and  approximately  $152.4
million outstanding under our credit facility.

Our ability to service  our debt  depends on our future  operating  performance,
which is  affected  by  governmental  regulations,  the  state  of the  economy,
financial factors,  and other factors,  certain of which are beyond our control.
We may not  generate  sufficient  funds to enable us to make our  periodic  debt
payments.  Failure  to make our  periodic  debt  payments  could have a material
adverse effect on our business,  financial condition,  results of operations and
cash flows.

OUR  LOAN  AGREEMENTS   REQUIRE  US  TO  COMPLY  WITH  NUMEROUS   COVENANTS  AND
RESTRICTIONS.

The agreement governing the terms of the senior notes contains certain covenants
limiting our ability to:


                                                  
     *    incur certain additional debt              *    create certain liens
     *    pay dividends                              *    issue guarantees
     *    redeem capital stock                       *    enter into transactions with affiliates
     *    make certain investments                   *    sell assets
     *    issue capital stock of subsidiaries        *    complete certain mergers and consolidations


The amended  credit  facility  contains  other more  restrictive  covenants  and
requires us to satisfy certain financial tests,  including a total debt leverage
ratio, a total debt to total capitalization ratio, and a fixed charge ratio. Our
ability to satisfy  those  covenants  can be  affected by events both within and
beyond our control, and we may be unable to meet these covenants.

A breach of any of the  covenants  or other terms of our debt could result in an
event of default under the amended credit  facility or the senior notes or both,
which could have a material adverse effect on our business, financial condition,
results of operations and cash flows.

WE MAY NOT BE ABLE TO GENERATE SUFFICIENT OPERATING CASH FLOW.

Despite  significant  net  losses in fiscal  2001 and  2000,  our  restructuring
efforts  have  enabled us to  self-fund  our  operations  since  March 2000 from
existing  cash reserves and operating  cash flow.  However,  we may be unable to
sustain our  targeted  levels of  operating  cash flow.  Our ability to generate
operating  cash  flow will  depend  upon  various  factors,  including  industry
conditions, economic conditions, competitive conditions, and other factors, many
of which are beyond our  control.  Because of our  significant  indebtedness,  a
substantial  portion  of our cash  flow from  operations  is  dedicated  to debt
service and is not available for other purposes. The terms of our amended credit
facility  do not permit  additional  borrowings  thereunder.  In  addition,  the
amended  credit  facility  and the senior  notes also  restrict  our  ability to
provide collateral to any prospective lender.

If we are unable to meet our targeted  levels of operating  cash flow, or in the
event  of an  unanticipated  cash  requirement  (such as an  adverse  litigation
outcome,  reimbursement  delays,  significantly  increased costs of insurance or
other matters) we will need to pursue additional debt or equity  financing.  Any
such financing may not be available on terms  acceptable to us, or at all. If we
issue equity securities in connection with any such arrangement,  the percentage
ownership  of our current  stockholders  will be  materially  reduced,  and such
equity  securities  may have rights,  preferences  or  privileges  senior to our
current common  stockholders.  Failure to maintain adequate  operating cash flow
will have a  material  adverse  effect  on our  business,  financial  condition,
results of operations and cash flows.

WE FACE SIGNIFICANT DILUTION OF OUR COMMON STOCK

In  conjunction  with amended  credit  facility we issued shares of our Series B
convertible  preferred stock to the participants in the amended credit facility.
The  preferred  stock is  convertible  into  2,115,490  common  shares.  Because
sufficient common shares are not currently  available to permit  conversion,  we
intend to seek  stockholder  approval to  authorize  additional  common  shares.
Conversion  of the  preferred  stock to common shares will result in dilution of
approximately  12%.  Until  such  time  as  the  additional  common  shares  are
authorized, the fair value of the redeemable preferred stock will be accreted to
the greater of $150 million or the value of which the preferred stock would have
otherwise  been  convertible  to. This  accretion  will be a reduction in income
available to common stockholders.

                                       35

WE DEPEND ON REIMBURSEMENTS BY THIRD-PARTY PAYERS AND INDIVIDUALS.

We receive a  substantial  portion of our payments for  ambulance  services from
third-party  payers,  including  Medicare,  Medicaid,  and private insurers.  We
received  approximately  89.8%  of  our  ambulance  fee  collections  from  such
third-party  payers during the three months ended September 30, 2002,  including
approximately 25.7% from Medicare. In the three months ended September 30, 2001,
we also received  approximately  86.7% of ambulance fee  collections  from these
third parties, including approximately 24.9% from Medicare.

The reimbursement  process is complex and can involve lengthy delays.  From time
to time, we experience  these delays.  Third-party  payers are continuing  their
efforts to control  expenditures for health care,  including proposals to revise
reimbursement policies. We recognize revenue when we provide ambulance services;
however,  there can be lengthy  delays before we receive  payment.  In addition,
third-party payers may disallow, in whole or in part, requests for reimbursement
based on  assertions  that certain  amounts are not  reimbursable  or additional
supporting  documentation  is  necessary.  Retroactive  adjustments  may  change
amounts realized from third-party  payers. We are subject to governmental audits
of our Medicare and Medicaid  reimbursement  claims and may be required to repay
these agencies if a finding is made that we were incorrectly  reimbursed,  or we
may lose  eligibility  for  certain  programs  in the event of certain  types of
noncompliance.  Delays and uncertainties in the reimbursement  process adversely
affect  the  level  of  accounts  receivable,  increase  the  overall  costs  of
collection,  and may adversely  affect our working capital and cause us to incur
additional borrowing costs.

We also  face  the  continuing  risk of  non-reimbursement  to the  extent  that
uninsured individuals require emergency ambulance service in service areas where
an adequate subsidy is not provided.  Amounts not covered by third-party  payers
are the obligations of individual patients.  We may not receive whole or partial
reimbursement from these uninsured individuals. We continually review the mix of
activity  between  emergency  and  general  medical  transport  in  view  of the
reimbursement  environment  and evaluate  methods of  recovering  these  amounts
through the collection process.

We establish an allowance for Medicare,  Medicaid and contractual  discounts and
doubtful  accounts  based on credit risk  applicable to certain types of payers,
historical trends, and other relevant  information.  We review our allowance for
doubtful  accounts  on an  ongoing  basis  and may  increase  or  decrease  such
allowances  from time to time,  including in those  instances  when we determine
that the level of effort and cost of collection of certain  accounts  receivable
is unacceptable.

The risks associated with third-party  payers and uninsured  individuals and the
inability to monitor and manage accounts  receivable  successfully  could have a
material adverse effect on our business,  financial  condition,  cash flows, and
results of operations.  Our  collection  policies or our allowance for Medicare,
Medicaid and contractual  discounts and doubtful accounts  receivable may not be
adequate.

WE HAVE EXPERIENCED  MATERIAL  INCREASES IN THE COST OF OUR INSURANCE AND SURETY
PROGRAMS AND IN RELATED COLLATERALIZATION REQUIREMENTS.

We have  experienced a substantial  rise in the costs  associated  with both our
insurance and surety  bonding  programs in  comparison  to prior years.  We have
experienced  significant  increases both in the premiums we have had to pay, and
in the collateral or other advance funding required.  We also have increased our
deductible and self-insurance retentions under several coverages. Many counties,
municipalities,  and fire  districts also require us to provide a surety bond or
other  assurance of financial and performance  responsibility,  and the cost and
collateral  requirements  associated with obtaining such bonds have increased. A
significant  factor  is the  overall  hardening  of the  insurance,  surety  and
re-insurance  markets,  which has  resulted  in  demands  for  larger  premiums,
collateralization of payment obligations and increasingly  rigorous underwriting
requirements.  Our higher  costs also  result  from our claims  history and from
vendors'  past  perception  of our  financial  position  due to our current debt
structure and cash position,  as well as the qualified  opinion  formerly issued
with respect to our audited  financial  statements.  Sustained  and  substantial
annual  increases in premiums and  requirements  for  collateral  or  pre-funded
deductible  obligations  may have a  material  adverse  effect on our  business,
financial condition, cash flow and results of operations.

                                       36

CLAIMS AGAINST US COULD EXCEED OUR INSURANCE COVERAGE.

We are  subject to a  significant  number of  accident,  injury and  malpractice
claims as a result of the nature of our business and the day-to-day operation of
our vehicle  fleet.  The  coverage  limits of our  policies may not be adequate.
Liabilities in excess of our insurance  coverage  could have a material  adverse
effect  on our  business,  financial  condition,  cash  flows,  and  results  of
operations.  Claims against us,  regardless of their merit or outcome,  also may
have an adverse effect on our reputation and business.

OUR RESERVES MAY PROVE INADEQUATE.

Under our general liability and employee medical insurance  programs,  and under
our workers'  compensation programs prior to May 1, 2002, we are responsible for
deductibles in varying amounts. Our insurance coverages in prior years generally
did not include an aggregate  limitation on our liability.  We have  established
reserves  for losses and loss  adjustment  expenses  under these  policies.  Our
reserves are estimates  based on industry data and  historical  experience,  and
include  judgments  of the effects that future  economic  and social  forces are
likely to have on our experience  with the type of risk involved,  circumstances
surrounding individual claims and trends that may affect the probable number and
nature of claims  arising  from  losses  not yet  reported.  Consequently,  loss
reserves are inherently uncertain and are subject to a number of highly variable
and  difficult  to predict  circumstances.  For these  reasons,  there can be no
assurance that our ultimate  liability will not materially  exceed our reserves.
If our  reserves  prove to be  inadequate,  we will be required to increase  our
reserves with a corresponding reduction, which may be material, to our operating
results in the period in which the  deficiency is  identified.  We  periodically
have engaged actuaries in recent years in order to verify the  reasonableness of
our reserve estimates.

RECENTLY ENACTED RULES MAY ADVERSELY AFFECT OUR REIMBURSEMENT RATES OF COVERAGE.

On April 1,  2002,  the  Medicare  Ambulance  Fee  Schedule  Final  Rule  became
effective. The Final Rule categorizes seven levels of ground ambulance services,
ranging from basic life support to specialty care transport,  and two categories
of air  ambulance  services.  The base rate  conversion  factor for  services to
Medicare  patients was set at $170.54,  plus separate  mileage  payment based on
specified relative value units for each level of ambulance service.  Adjustments
also were included to recognize  differences  in relative  practice  costs among
geographic  areas,  and  higher  transportation  costs that may be  incurred  by
ambulance providers in rural areas with low population  density.  The Final Rule
requires ambulance  providers to accept the assigned  reimbursement rate as full
payment,  after  patients  have  submitted  their  deductible  and 20 percent of
Medicare's  fee for service.  In addition,  the Final Rule calls for a five-year
phase-in  period to allow time for providers to adjust to the new payment rates.
The fee schedule  will be phased in at  20-percent  increments  each year,  with
payments being made at 100 percent of the fee schedule in 2006 and thereafter.

We believe the Medicare  Ambulance  Fee Schedule will cause a neutral net impact
on our medical  transportation revenue at incremental and full phase-in periods,
primarily due to the geographic  diversity of our U.S.  operations.  These rules
could,  however,  result in contract  renegotiations  or other  actions by us to
offset  any  negative  impact at the  regional  level that could have a material
adverse effect on our business,  financial condition, cash flows, and results of
operations.  Changes in reimbursement  policies,  or other governmental  action,
together with the financial  challenges of some private,  third-party payers and
budget  pressures  on other  payer  sources  could  influence  the  timing  and,
potentially, the receipt of payments and reimbursements. A reduction in coverage
or  reimbursement  rates  by  third-party  payers,  or an  increase  in our cost
structure  relative to the rate increase in the Consumer  Price Index (CPI),  or
costs  incurred  to  implement  the  mandates of the fee  schedule  could have a
material adverse effect on our business,  financial  condition,  cash flows, and
results of operations.

CERTAIN STATE AND LOCAL GOVERNMENTS  REGULATE RATE STRUCTURES AND LIMIT RATES OF
RETURN.

State or local government  regulations or administrative  policies regulate rate
structures in most states in which we conduct ambulance  operations.  In certain
service  areas  in  which  we  are  the  exclusive  provider  of  services,  the
municipality  or fire district sets the rates for emergency  ambulance  services

                                       37

pursuant to a master contract and  establishes  the rates for general  ambulance
services that we are permitted to charge. Rates in most service areas are set at
the same amounts for emergency and general ambulance services.  For example, the
State of Arizona  establishes a rate of return on sales we are permitted to earn
in  determining  the  ambulance  service  rates  we may  charge  in that  state.
Ambulance  services  revenue  generated in Arizona  accounted for  approximately
18.9%  of net  revenue  for the  three  months  ended  September  30,  2002  and
approximately  16.4% of net revenue for the three  months  ended  September  30,
2001. We may be unable to receive  ambulance  service rate increases on a timely
basis where rates are  regulated or to establish or maintain  satisfactory  rate
structures where rates are not regulated.

Municipalities  and fire  districts  negotiate the payments to be made to us for
fire protection  services pursuant to master  contracts.  These master contracts
are based on a budget and on level of effort or performance  criteria desired by
the municipalities  and fire districts.  We could be unsuccessful in negotiating
or maintaining profitable contracts with municipalities and fire districts.

NUMEROUS GOVERNMENTAL ENTITIES REGULATE OUR BUSINESS.

Numerous federal,  state, local, and foreign laws and regulations govern various
aspects  of  the  business  of  ambulance  service  and  fire  fighting  service
providers,  covering matters such as licensing,  rates, employee  certification,
environmental matters,  radio communications and other factors.  Certificates of
necessity may be required from state or local  governments to operate  ambulance
services in a  designated  service  area.  Master  contracts  from  governmental
authorities are subject to risks of cancellation or unenforceability as a result
of  budgetary  and other  factors and may subject us to certain  liabilities  or
restrictions  that  traditionally  have  applied  only to  governmental  bodies.
Federal, state, local, or foreign governments could:

     *    change existing laws or regulations,
     *    adopt  new  laws or  regulations  that  increase  our  cost  of  doing
          business,
     *    lower reimbursement levels,
     *    choose to provide services for themselves, or
     *    otherwise  adversely affect our business,  financial  condition,  cash
          flows, and results of operations.

We  could  encounter  difficulty  in  complying  with  all  applicable  laws and
regulations.

HEALTH CARE REFORMS AND COST CONTAINMENT MAY AFFECT OUR BUSINESS.

Numerous  legislative  proposals have been considered that would result in major
reforms in the U.S. health care system.  We cannot predict which, if any, health
care reforms may be proposed or enacted or the effect that any such  legislation
would have on our business.  The Health Insurance Portability and Accountability
Act of 1996 (HIPAA),  which protects the privacy of patients' health information
handled by health care  providers and  establishes  standards for its electronic
transmission,  was enacted on August 21, 1996. The final rule, which took effect
on April 14,  2001,  requires  covered  entities to comply with the final rule's
provisions by April 14, 2003, and covers all  individually  identifiable  health
information used or disclosed by a covered entity. Our HIPAA Subcommittee of the
Corporate Compliance Committee is addressing the impact of HIPAA and considering
changes to or  enactment  of  policies  and/or  procedures  which may need to be
implemented  to comply under the final rule.  Because the impact of HIPAA on the
health care industry is not known at this time, we may incur  significant  costs
associated with  implementation  and continued  compliance with HIPAA or further
legislation which may have a material adverse effect on our business,  financial
condition, cash flows, or results of operations.

In addition,  managed care providers are focusing on cost  containment  measures
while  seeking  to  provide  the most  appropriate  level of service at the most
appropriate  treatment  facility.  Changing  industry  practices  could  have an
adverse effect on our business,  financial condition, cash flows, and results of
operations.

                                       38

WE DEPEND ON CERTAIN BUSINESS RELATIONSHIPS.

We depend to a great extent on certain  contracts  with  municipalities  or fire
districts  to provide  911  emergency  ambulance  services  and fire  protection
services.  Our six largest contracts  accounted for  approximately  19.3% of net
revenue for the three months ended September 30, 2002 and approximately 19.5% of
net  revenue  for the  three  months  ended  September  30,  2001.  One of these
contracts  accounted for approximately  4.3% of net revenue for the three months
ended  September  30, 2002 and  approximately  4.5% of net revenue for the three
months ended September 30, 2001. Contracts with municipalities or fire districts
may have certain budgetary approval constraints. Failure to allocate funds for a
contract  may  adversely  affect our  ability to  continue  to perform  services
without  suffering  significant  losses.  The loss or cancellation of several of
these contracts could have a material adverse effect on our business,  financial
condition,  cash flow,  and results of  operations.  We may not be successful in
retaining  our existing  contracts or in obtaining  new  contracts for emergency
ambulance services or for fire protection services.

Our  contracts  with  municipalities  and fire  districts  and with managed care
organizations  and health care  providers  are short term or  open-ended  or for
periods  ranging  from two years to five  years.  During  such  periods,  we may
determine  that a  contract  is no  longer  favorable  and may seek to modify or
terminate  the  contract.  When making  such a  determination,  we may  consider
factors,  such as weaker than expected  transport  volume,  geographical  issues
adversely  affecting  response  times,  and  delays in  implementing  technology
upgrades. We face certain risks in attempting to terminate unfavorable contracts
prior to their expiration  because of the possibility of forfeiting  performance
bonds and the potential adverse political and public relations consequences. Our
inability  to  terminate or amend  unfavorable  contracts  could have a material
adverse effect on our business,  financial condition, cash flows, and results of
operations. We also face the risk that areas in which we provide fire protection
services through subscription arrangements with residents and businesses will be
converted to tax-supported fire districts or annexed by municipalities.

WE  FACE  RISKS  ASSOCIATED  WITH  OUR  PRIOR  RAPID  GROWTH,  INTEGRATION,  AND
ACQUISITIONS.

We must integrate and successfully  operate the ambulance service providers that
we have acquired. The process of integrating management, operations, facilities,
and accounting and billing and collection systems and other information  systems
requires   continued   investment   of  time  and   resources  and  can  involve
difficulties,  which  could  have a  material  adverse  effect on our  business,
financial  condition,   cash  flows,  and  results  of  operations.   Unforeseen
liabilities  and other issues also could arise in connection  with the operation
of businesses that we have previously acquired or may acquire in the future. For
example,  we recently  became  aware of, and have taken  corrective  action with
respect to,  various  issues  arising  primarily  from the transition to us from
various acquired operations of Federal Communications  Commission (FCC) licenses
for public safety and private  wireless radio  frequencies  used in the ordinary
course of our business.  While we do not currently  anticipate  that action with
respect to these issues by the FCC's enforcement  bureau will result in material
monetary fines or license forfeitures,  there can be no assurance that this will
be the case. Our  acquisition  agreements  contain  purchase price  adjustments,
rights of set-off, indemnification, and other remedies in the event that certain
unforeseen  liabilities  or  issues  arise in  connection  with an  acquisition.
However, these purchase price adjustments,  rights of set-off,  indemnification,
and other  remedies  expire and may not be  sufficient  to  compensate us in the
event that any liabilities or other issues arise.

WE FACE ADDITIONAL RISKS ASSOCIATED WITH OUR INTERNATIONAL OPERATIONS.

Due to the deteriorating  economic  conditions and continued  devaluation of the
local currency, we have reviewed our strategic  alternatives with respect to the
continuation of operations in Latin America, including Argentina and Bolivia. We
have determined that we would benefit from focusing on our domestic  operations.
Effective  September  27, 2002, we sold our Latin  American  operations to local
management. We believe that both the structure of our pre-sale operations and of

                                       39

the sale transaction  itself shield us from liabilities  associated with past or
future activities of our former Latin American  operations.  However, due to the
nature of local laws and regulatory  requirements and the uncertain economic and
political environment, particularly in Argentina, there can be no assurance that
we will not be required to defend against future  claims.  Unanticipated  claims
successfully  asserted  against us could have an adverse effect on our business,
financial condition, cash flows, and results of operations.

WE ARE IN A HIGHLY COMPETITIVE INDUSTRY.

The  ambulance  service  industry is highly  competitive.  Ambulance and general
transport  service  providers  compete  primarily  on the  basis of  quality  of
service,  performance, and cost. In order to compete successfully,  we must make
continuing  investments  in our fleet,  facilities,  and operating  systems.  We
believe that counties, fire districts, and municipalities consider the following
factors in awarding a contract:

     *    quality of medical care,
     *    historical response time performance,
     *    customer service,
     *    financial stability, and
     *    personnel policies and practices.

We currently compete with the following entities to provide ambulance services:

     *    governmental entities (including fire districts),
     *    hospitals,
     *    other national ambulance service providers,
     *    large regional ambulance service providers, and
     *    local and volunteer private providers.

Municipalities,  fire districts,  and health care  organizations  that currently
contract  for  ambulance  services  could choose to provide  ambulance  services
directly in the future.  We are  experiencing  increased  competition  from fire
departments  in  providing  emergency  ambulance  service.  Some of our  current
competitors  and certain  potential  competitors  have or have access to greater
capital and other resources than us.

Tax-supported  fire districts,  municipal fire  departments,  and volunteer fire
departments  represent the principal  providers of fire protection  services for
residential and commercial properties.  Private providers represent only a small
portion of the total fire protection market and generally provide services where
a tax-supported  municipality or fire district has decided to contract for these
services or has not assumed the financial responsibility for fire protection. In
these  situations,  we provide services for a municipality or fire district on a
contract basis or provide fire  protection  services  directly to residences and
businesses who subscribe for this service. We cannot provide assurance that:

     *    we will be able continue to maintain current contracts or subscription
          or to obtain  additional fire protection  business on a contractual or
          subscription basis;
     *    fire  districts  or  municipalities  will not choose to  provide  fire
          protection services directly in the future; or
     *    areas in which we provide services through  subscriptions  will not be
          converted   to   tax-supported    fire   districts   or   annexed   by
          municipalities.

WE DEPEND ON OUR MANAGEMENT AND OTHER KEY PERSONNEL.

Our success  depends  upon our ability to recruit and retain key  personnel.  We
could  experience  difficulty  in  retaining  our  current key  personnel  or in
attracting and retaining necessary additional key personnel. Low unemployment in
certain market areas currently makes the recruiting,  training, and retention of
full-time and part-time personnel more difficult and costly,  including the cost

                                       40

of overtime wages.  Our internal growth will further  increase the demand on our
resources  and  require the  addition of new  personnel.  We have  entered  into
employment  agreements with certain of our executive  officers and certain other
key  personnel.  Failure  to retain or  replace  our key  personnel  may have an
adverse effect on our business.

IT MAY BE DIFFICULT FOR A THIRD PARTY TO ACQUIRE US.

Certain  provisions of our certificate of  incorporation,  shareholders'  rights
plan and Delaware law could make it more  difficult for a third party to acquire
control of our  company,  even if a change in  control  might be  beneficial  to
stockholders.  This  could  discourage  potential  takeover  attempts  and could
adversely affect the market price of our common stock.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK CONDITION.

Our primary exposure to market risk consists of changes in interest rates on our
borrowing  activities.  We face the possibility of increased interest expense in
connection  with our amended credit  facility which bears interest at LIBOR plus
7.0%. A 1% increase in the LIBOR rate would increase our interest  expense on an
annual  basis  by  approximately  $1.5  million.  The  remainder  of our debt is
primarily at fixed interest rates.  We continually  monitor this risk and review
the potential benefits of entering into hedging  transactions,  such as interest
rate swap agreements, to mitigate the exposure to interest rate fluctuations.

ITEM 4. CONTROLS AND PROCEDURES

We maintain  disclosure controls and procedures that are designed to ensure that
information  required  to be  disclosed  in our  reports  under  the  Securities
Exchange Act of 1934, as amended (the  "Exchange  Act") is recorded,  processed,
summarized and reported within the time periods specified in the SEC's rules and
forms,  and  that  such  information  is  accumulated  and  communicated  to the
management, including the Chief Executive Officer and Vice President of Finance,
as  appropriate,  to  allow  timely  decisions  regarding  required  disclosure.
Management  necessarily applies its judgment in assessing the costs and benefits
of such  controls  and  procedures,  which,  by their  nature,  can provide only
reasonable assurance regarding management's control objectives.

Within 90 days prior to the date of filing of this  report,  we  carried  out an
evaluation,  under the  supervision  and with the  participation  of management,
including the Chief Executive  Officer along with the Vice President of Finance,
of the effectiveness of the design and operation of our disclosure  controls and
procedures pursuant to Exchange Act Rule 13a-14.  Based upon the foregoing,  the
Chief Executive  Officer along with the Vice President of Finance concluded that
our  disclosure  controls  and  procedures  are  designed  to  ensure  that  the
information  required to be disclosed by us in the reports filed or submitted by
us under the Exchange Act is recorded, processed, summarized and reported within
the  applicable  time  periods.  There have been no  significant  changes in our
internal controls or in other factors that could  significantly  affect internal
controls subsequent to the date we carried out the evaluation.

RURAL/METRO CORPORATION AND SUBSIDIARIES

PART II. OTHER INFORMATION.

ITEM 1 -- LEGAL PROCEEDINGS.

From time to time, we are subject to litigation  and  regulatory  investigations
arising in the ordinary  course of business.  We believe that the resolutions of
currently  pending claims or legal  proceedings will not have a material adverse
effect  on  our  business,  financial  condition,  cash  flows  and  results  of
operations.  However,  we are unable to predict  with  certainty  the outcome of
pending  litigation and regulatory  investigations.  In some pending cases,  our
insurance  coverage may not be adequate to cover all liabilities  arising out of

                                       41

such claims. In addition, due to the nature of our business, Center for Medicare
and  Medicaid  Services  (CMS) and other  regulatory  agencies  are  expected to
continue   their  practice  of  performing   periodic   reviews  and  initiating
investigations  related to the Company's  compliance  with billing  regulations.
Unfavorable  resolutions  of pending or future  litigation,  regulatory  reviews
and/or  investigations,  either  individually or in the aggregate,  could have a
material  adverse effect on our business,  financial  condition,  cash flows and
results of operations.

We recently became aware that, we, Arthur Andersen LLP, Cor Clement and Jane Doe
Clement, Randall L. Harmsen and Jane Doe Harmsen, Warren S. Rustand and Jane Doe
Rustand,  James H.  Bolin  and  Jane Doe  Bolin,  Jack E.  Brucker  and Jane Doe
Brucker,  Robert B. Hillier and Jane Doe Hillier, John S. Banas III and Jane Doe
Banas,  Louis G.  Jekel and Karen  Whitmer,  Mary  Anne  Carpenter  and John Doe
Carpenter,  William C. Turner and Jane Doe Turner,  Henry G. Walker and Jane Doe
Walker,  Louis A.  Witzeman  and Jane Doe  Witzeman,  John  Furman  and Jane Doe
Furman,  and Mark  Liebner and Jane Doe Liebner  were named as  defendants  in a
purported class action lawsuit: STEVEN A. SPRINGBORN V. RURAL/METRO CORPORATION,
ET AL., Civil Action No. CV 2002-019020  filed on September 30, 2002 in Maricopa
County,  Arizona Superior Court. The lawsuit was brought on behalf of a class of
persons who purchased our publicly traded securities  including our common stock
between  July 1, 1996  through June 30,  2001.  The primary  allegations  of the
complaint  include  violations  of various  state and federal  securities  laws,
breach of contract,  common law fraud, and mismanagement of the Company's 401(k)
plan,  Employee  Stock  Purchase Plan and Employee  Stock  Ownership  Plan.  The
Plaintiffs seek unspecified  compensatory and punitive  damages.  On October 30,
2002,  Defendant  Arthur  Andersen  LLP removed the action to the United  States
District Court of Arizona, CIV-02-2183-PHX-JWS. We have not yet been served with
this complaint.

ITEM 2 - CHANGES IN SECURITIES AND USE OF PROCEEDS

     (c) In  consideration  of entering into the amended  credit  facility,  the
Company issued shares of its Series B Convertible  Preferred  Stock on September
30, 2002 to the participants in the credit  facility.  The shares were issued in
reliance on the exemption  from  registration  in Section 4(2) of the Securities
Act of 1933,  as amended.  The preferred  stock is  convertible  into  2,115,490
common  shares  (10% of the sum of the common  shares  outstanding  on a diluted
basis, as defined).  The conversion ratio is subject to upward  adjustment if we
issue  common  stock  or  securities  convertible  into  our  common  stock  for
consideration  less than the fair market value of such securities at the time of
such transaction. Because a sufficient number of common shares are not currently
available to permit conversion, the Company intends to seek stockholder approval
to amend its certificate of incorporation to authorize additional common shares.
Conversion of the preferred  shares  occurs  automatically  upon approval by the
Company's stockholders of sufficient common shares to permit conversion.  Should
the Company's stockholders fail to approve such a proposal by December 31, 2004,
the Company will be required to redeem the preferred  stock for a price equal to
the  greater of $15  million or the value of the  common  shares  into which the
preferred shares would otherwise have been convertible.  In addition, should the
Company's  stockholders  fail to approve such a proposal,  the  preferred  stock
enjoys a  preference  upon a sale of the  Company,  a sale of its  assets and in
certain other circumstances; this preference equals the greater of (i) the value
of the common shares into which the preferred  stock would  otherwise  have been
convertible  or (ii) $10  million,  $12.5  million or $15 million  depending  on
whether the triggering event occurs prior to January 31, 2003, December 31, 2003
or December 31, 2004, respectively. At the election of the holder, the preferred
shares carry voting rights as if such shares were  converted into common shares.
The preferred  shares do not bear a dividend.  The preferred  shares (and common
shares issuable upon conversion of the preferred shares) are entitled to certain
registration  rights.  The terms of the preferred  shares limit the Company from
issuing senior or pari passu preferred  shares and from paying  dividends on, or
redeeming, shares of junior stock (including the Company's Common Stock).

                                       42

ITEM 6 -- EXHIBITS AND REPORTS ON FORM 8-K.

     (a)  Exhibits

          None

     (b)  Reports on Form 8-K

          None

                                   SIGNATURES

Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
Registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.

                                        RURAL/METRO CORPORATION


Dated: November 14, 2002                By: /s/ Jack E. Brucker
                                            ------------------------------------
                                            Jack E. Brucker, President & Chief
                                            Executive Officer (Principal
                                            Executive Officer)


                                        By: /s/ Randall L. Harmsen
                                            ------------------------------------
                                            Randall L. Harmsen, Vice President
                                            of Finance (Principal Financial
                                            Officer and Principal Accounting
                                            Officer)

                                       43

                                  CERTIFICATION

I, Jack E. Brucker, certify that:

     1.   I have  reviewed  this  quarterly  report on Form 10-Q of  Rural/Metro
          Corporation;

     2.   Based on my  knowledge,  this  quarterly  report  does not contain any
          untrue  statement of a material  fact or omit to state a material fact
          necessary to make the statements  made, in light of the  circumstances
          under which such  statements were made, not misleading with respect to
          the period covered by this quarterly report;

     3.   Based on my knowledge,  the financial statements,  and other financial
          information  included in this quarterly report,  fairly present in all
          material respects the financial  condition,  results of operations and
          cash flows of the registrant as of, and for, the periods  presented in
          this report;

     4.   The registrant's  other  certifying  officer and I are responsible for
          establishing  and maintaining  disclosure  controls and procedures (as
          defined in Exchange  Act Rules  13a-14 and 15d-14) for the  registrant
          and we have:

          a)   designed such  disclosure  controls and procedures to ensure that
               material  information  relating to the registrant,  including its
               consolidated  subsidiaries,  is made known to us by others within
               those  entities,  particularly  during  the  period in which this
               quarterly report is being prepared;

          b)   evaluated  the  effectiveness  of  the  registrant's   disclosure
               controls and  procedures as of a date within 90 days prior to the
               filing date of this quarterly report (the "Evaluation Date"); and

          c)   presented  in this  quarterly  report our  conclusions  about the
               effectiveness of the disclosure  controls and procedures based on
               our evaluation as of the Evaluation Date;

     5.   The registrant's other certifying officer and I have disclosed,  based
          on our most recent  evaluation,  to the registrant's  auditors and the
          audit  committee  of  registrant's  board  of  directors  (or  persons
          performing the equivalent function):

          a)   all  significant  deficiencies  in the  design  or  operation  of
               internal  controls which could adversely  affect the registrant's
               ability to record,  process,  summarize and report financial data
               and have  identified for the  registrant's  auditors any material
               weaknesses in internal controls; and

          b)   any fraud,  whether or not material,  that involves management or
               other employees who have a significant  role in the  registrant's
               internal controls; and

     6.   The registrant's other certifying officer and I have indicated in this
          quarterly  report  whether  or not there were  significant  changes in
          internal controls or in other factors that could significantly  affect
          internal   controls   subsequent  to  the  date  of  our  most  recent
          evaluation,   including   any   corrective   actions  with  regard  to
          significant deficiencies and material weaknesses.

Date: November 14, 2002

                                        /s/ Jack E. Brucker
                                        ----------------------------------------
                                        President and Chief Executive Officer
                                        Rural/Metro Corporation

                                       44

                                  CERTIFICATION

I, Randall L. Harmsen, certify that:

     1.   I have  reviewed  this  quarterly  report on Form 10-Q of  Rural/Metro
          Corporation;

     2.   Based on my  knowledge,  this  quarterly  report  does not contain any
          untrue  statement of a material  fact or omit to state a material fact
          necessary to make the statements  made, in light of the  circumstances
          under which such  statements were made, not misleading with respect to
          the period covered by this quarterly report;

     3.   Based on my knowledge,  the financial statements,  and other financial
          information  included in this quarterly report,  fairly present in all
          material respects the financial  condition,  results of operations and
          cash flows of the registrant as of, and for, the periods  presented in
          this report;

     4.   The registrant's  other  certifying  officer and I are responsible for
          establishing  and maintaining  disclosure  controls and procedures (as
          defined in Exchange  Act Rules  13a-14 and 15d-14) for the  registrant
          and we have:

          a)   designed such  disclosure  controls and procedures to ensure that
               material  information  relating to the registrant,  including its
               consolidated  subsidiaries,  is made known to us by others within
               those  entities,  particularly  during  the  period in which this
               quarterly report is being prepared;

          b)   evaluated  the  effectiveness  of  the  registrant's   disclosure
               controls and  procedures as of a date within 90 days prior to the
               filing date of this quarterly report (the "Evaluation Date"); and

          c)   presented  in this  quarterly  report our  conclusions  about the
               effectiveness of the disclosure  controls and procedures based on
               our evaluation as of the Evaluation Date;

     5.   The registrant's other certifying officer and I have disclosed,  based
          on our most recent  evaluation,  to the registrant's  auditors and the
          audit  committee  of  registrant's  board  of  directors  (or  persons
          performing the equivalent function):

          a)   all  significant  deficiencies  in the  design  or  operation  of
               internal  controls which could adversely  affect the registrant's
               ability to record,  process,  summarize and report financial data
               and have  identified for the  registrant's  auditors any material
               weaknesses in internal controls; and

          b)   any fraud,  whether or not material,  that involves management or
               other employees who have a significant  role in the  registrant's
               internal controls; and

     6.   The registrant's other certifying officer and I have indicated in this
          quarterly  report  whether  or not there were  significant  changes in
          internal controls or in other factors that could significantly  affect
          internal   controls   subsequent  to  the  date  of  our  most  recent
          evaluation,   including   any   corrective   actions  with  regard  to
          significant deficiencies and material weaknesses.

Date: November 14, 2002

                                        /s/ Randall L. Harmsen
                                        ----------------------------------------
                                        Vice President of Finance
                                        (Principal Financial Officer and
                                        Principal Accounting Officer)
                                        Rural/Metro Corporation

                                       45