Exhibit 13(a) OUR CORE VALUES [PHOTO] ITEM PROCESSING GREAT LAKES REGION ENTREPRENEURSHIP Entrepreneurship is the essence of our company spirit. LOYALTY The way we treat our customers begins with the way we treat each other. Respect and reliability encourage loyalty in all of us. COMMUNITY COMMITMENT Our success depends upon the success of our community. INTEGRITY It is our standard of behavior, which always seeks to do the right thing. MAXIMIZING POTENTIAL We are committed to maximizing potential as a company and as individuals. TO OUR SHAREHOLDERS Dear Shareholders: In the year 2002 we achieved another plateau in our long-term journey toward lasting success as a public company. Earnings grew 55%; earnings per share grew 16%; net operating revenues increased 28% and assets increased 18%. We had a good year. We were rewarded by the stock market with a 74% price increase. As we build for the future, we are challenged by the reckless indifference many public companies have demonstrated regarding their own credibility as leaders and as fiduciaries. CREDIBILITY Our ability to succeed as bankers in a competitive environment has been built on our credibility as service providers. We deliver a higher level of service by interfacing our customers with human beings. The customers are not left to fend for themselves when interacting with our banking system. We treat our customers' concerns with confidentiality and care. We will continue to operate in this manner at each of our affiliate banks. The credibility we have established is enhanced by the continuity of our banking operations. It is a comfort to our customers to know that our banks are committed to long-term success, thereby avoiding the disruption other competitors have demonstrated through mergers with out-of-town companies. However, the responsibility of demonstrating our credibility does not end with our customer. Recent events regarding the activities of CEOs and boards of directors throughout corporate America have called into question the conduct of all public corporations. We do not wish to risk our credibility with our shareholders. We will do all that is necessary to protect this important trust. For these reasons the board of directors, during the first quarter of last year, initiated a review of our corporate governance practices and executive compensation arrangements. This effort resulted in the revision of our Corporate Code of Ethics and the development of Corporate Governance Guidelines. Moreover, the board adopted a charter for each standing committee. These important accomplishments are published on our website. In addition, the Compensation, Audit and Nomination and Governance Committees are made up exclusively of independent directors consistent with the new guidelines published by the New York Stock Exchange and the NASDAQ Stock Market. ------------------------- WE DO NOT WISH TO RISK OUR CREDIBILITY WITH OUR SHAREHOLDERS. WE WILL DO ALL THAT IS NECESSARY TO PROTECT THIS IMPORTANT TRUST. ------------------------- Finally, a review and revision of the employment contracts of senior officers was completed to ensure that management is incented toward long-term objectives. As we continue to develop our long-range strategic plan, we know that ongoing credibility with our customers and our shareholders remains vital to our success. CORE VALUES Our credibility is driven by our core values. We currently have 29 banks and operate in 8 states. Each of our banks is benefited by a board of directors who are residents of their banking community. Our bank directors are the most significant off-balance-sheet assets of the Corporation. Their impartial oversight of banking operations is matched by significant individual business development efforts. Unlike most other banking models, ours is built around our bank directorships. 2 During the past year we initiated an effort to identify our core values as a company. This undertaking recognized both the geographic and cultural diversity of our bank boards and our employees. At the conclusion of the process we were able to construct a definition of our core values: ENTREPRENEURSHIP ENTREPRENEURSHIP IS THE ESSENCE OF OUR COMPANY SPIRIT. LOYALTY THE WAY WE TREAT OUR CUSTOMERS BEGINS WITH THE WAY WE TREAT EACH OTHER. RESPECT AND RELIABILITY ENCOURAGE LOYALTY IN ALL OF US. COMMUNITY COMMITMENT OUR SUCCESS DEPENDS UPON THE SUCCESS OF OUR COMMUNITY. INTEGRITY IT IS OUR STANDARD OF BEHAVIOR, WHICH ALWAYS SEEKS TO DO THE RIGHT THING. MAXIMIZING POTENTIAL WE ARE COMMITTED TO MAXIMIZING POTENTIAL AS A COMPANY AND AS INDIVIDUALS. [PHOTO] These values are not objectives we would like to attain -- they represent who we are as a company. They serve as an instrument of measurement in all that we undertake. I invite you to view the various letters each bank president has submitted in this report which demonstrate our core values. PERFORMANCE For the year 2002, record net operating revenues of $115.6 million increased approximately 28% when compared to the $90.1 million figure recorded in 2001. Record earnings of approximately $16.7 million for 2002 reflect 55% growth when compared to $10.7 million in 2001. On an earnings per share (EPS) basis, Capitol reported basic ($1.64) and diluted ($1.57) figures for 2002 that were 19% and 16%, respectively, ahead of 2001's comparable period levels of $1.38 and $1.35. The 28% growth in net operating revenues for 2002 was aided by an approximate 56% increase in noninterest income, offsetting the 20% expansion in operating expense that reflects both the opening of two new affiliate banks in California and Nevada and new loan production offices in Texas, California and Georgia. In addition, the consolidation of minority interests at several of Capitol's affiliate development holding companies during 2002 served to dramatically expand the share base from approximately 7.8 million shares at the end of 2001 to roughly 11.3 million shares at year end. INVESTOR SIMPLIFICATION On March 31, 2002, the public ownership profile of our primary southwest-based development holding company, Sun Community Bancorp Limited, was consolidated in a share exchange with Capitol Bancorp. Subsequently, the shared investments in our Indiana, Nevada, and SBA-specialist, Sunrise Capital, holding companies were 3 exchanged for stock in Capitol Bancorp. These four second-tier holding companies are now 100% owned by Capitol Bancorp. The share base of Capitol Bancorp was increased by nearly 50% and our corporate structure was simplified. These actions were received positively within the investor community. At the end of 2000, the market capitalization, or the total value the investor community had assigned to the Corporation, equaled approximately $75 million. Closing out 2001, the market capitalization of the Corporation measured just shy of $105 million. Following the share exchanges, Capitol Bancorp's market capitalization increased more than 2.5 times to over $270 million in 2002. BUILDING A TRACK RECORD Our message, supported by our performance, is connecting with the investor community to produce operating results in line with investor expectations, while not sacrificing potential growth opportunities which serve to enhance the future earnings stream. The performance of the past few years reflects this operating dynamic. Since the end of 1998, assets have more than doubled from just over $1 billion to more than $2.4 billion. In the same time frame, shareholder equity has nearly quadrupled from approximately $49 million to over $160 million, while earnings ($4.6 million to approximately $16.7 million) and operating revenues ($37 million to more than $115 million) have both more than tripled. At the end of 1998, we had 17 community banks in our family. Today, the affiliate system totals 29, with new opportunities being explored every day. In 1998, EPS measured $0.72, while total shares outstanding equaled 6.3 million. In 2002, our EPS exceeded "street" expectations reaching $1.57, and we entered 2003 with more than 11.3 million shares outstanding. We are often perceived as a company running contrarian to the banking industry's trend of "bigger means better" by remaining committed to our most critical operating constituency -- the customer relationship. We continue to believe that this strategy will promote long-term success. EMERGING PROFITABILITY As we enter 2003, only 11 of our 29 affiliate banks are more than 5 years old. The earnings potential of our other 18 maturing, but youthful, banks will serve to expand our revenue and earnings stream over the next few years. ------------------------------- THESE VALUES ARE NOT OBJECTIVES WE WOULD LIKE TO ATTAIN -- THEY REPRESENT WHO WE ARE AS A COMPANY. ------------------------------- A FOOTNOTE REGARDING ACQUISITIONS Capitol Bancorp has successfully completed numerous "acquisitions" of the internally-generated variety as we consolidated the minority interests of our affiliates. These transactions were transparent to the customer, effectively resulting in an accounting formality for what had been operating reality. However, as we survey the landscape, we recognize that there may be possibilities to augment our traditional de novo development efforts with selective acquisitions. As we have successfully done in the past, we will continue to look at potential transactions, searching for both a cultural fit and an accretive earnings opportunity. We invite you to share our optimism for the coming years. /s/ Joseph D. Reid Joseph D. Reid Chairman & CEO 4 CAPITOL BANCORP LIMITED BOARD OF DIRECTORS Louis G. Allen Michael F. Hannley Myrl D. Nofziger Retired Banker President & CEO President Bank of Tucson Hoogenboom Nofziger Paul R. Ballard Retired President & CEO Lewis D. Johns Kathryn L. Munro Portage Commerce Bank President Chairman & CEO Mid-Michigan Investment Co. Bridge West, LLC David L. Becker Retired Insurance Agent Michael L. Kasten David O'Leary Managing Partner Chairman Robert C. Carr Kasten Investments, LLC O'Leary Paint Company Executive Vice President Capitol Bancorp Limited John S. Lewis Joseph D. Reid President-Western Regions Chairman & CEO [PHOTO] Capitol Bancorp Limited Capitol Bancorp Limited JOHN S. LEWIS, PRESIDENT-WESTERN REGIONS [PHOTO] Ronald K. Sable CRISTIN REID ENGLISH, Vice President Public Sector Douglas E. Crist CHIEF ADMINISTRATIVE OFFICER Guardent, Inc. President Developers of SW Florida, Inc. [PHOTO] FIRST CALIFORNIA NORTHERN ROBERT C. CARR, BANCORP Michael J. Devine EXECUTIVE VICE PRESIDENT & TREASURER Attorney at Law BOARD OF DIRECTORS Humberto S. Lopez Cristin Reid English President Geni A. Bennetts, MD Chief Administrative Officer HSL Properties, Inc. Medical Consulting Capitol Bancorp Limited Leonard Maas Cristin Reid English James C. Epolito President Chief Administrative Officer President & CEO Gillisse Construction Company Capitol Bancorp Limited The Accident Fund Company Lyle W. Miller Jeffrey L. Epps Gary A. Falkenberg President President Gary A. Falkenberg, D.O., P.C. Servco, Inc. Epps Chevrolet Joel I. Ferguson Paul J. Krsek Chairman Managing Partner Ferguson Development K&A Asset Management, LLC Kathleen A. Gaskin David L. McSherry Associate Broker/State Appraiser Investor Tomie Raines, Inc. Realtors Northwind Investment Co., L.L.C. H. Nicholas Genova David O'Leary Chairman & CEO Chairman Washtenaw News Co. Inc. O'Leary Paint Company H.N. Genova Development Joseph D. Reid Chairman & CEO Capitol Bancorp Limited 5 CAPITOL BANCORP LIMITED OFFICERS Joseph D. Reid David J. Meninga Nancy A. Schoolman Chairman & CEO Assistant Corporate Counsel Vice President Michael L. Kasten John R. Myers Patricia L. Stone Vice Chairman Vice President Senior Vice President Lyle W. Miller Michael M. Moran Patrick R. Sturm Vice Chairman Chief of Capital Markets Corporate Counsel David O'Leary Phillip Kyle Oesterle Stephanie M. Swan Secretary Vice President Corporate Governance Officer Robert C. Carr Gregory E. Patten Darryl S. Tenenbaum Executive Vice President & Treasurer Vice President Vice President/Auditor Art R. Aguirre Linda D. Pavona Bruce A. Thomas Vice President Senior Vice President Chief of Bank Performance Carol A. Blaine [PHOTO] [PHOTO] Vice President BRUCE A. THOMAS, LEE W. HENDRICKSON, CHIEF OF BANK PERFORMANCE CHIEF FINANCIAL OFFICER Katherine P. Bowden Vice President [PHOTO] [PHOTO] DAVID J. DUTTON, MICHAEL M. MORAN, Brent R. Branch CHIEF INFORMATION OFFICER CHIEF OF CAPITAL MAKETS Assistant Vice President David K. Powers Stephen D. Todd Margarete L. Chalker Director of Loan Administration Director of Bank Performance-Western Regions Assistant Vice President Amy L. Pramov Marie D. Walker Staci L. Charles Assistant Vice President Senior Vice President-Accounting Marketing Director-Western Regions Joseph D. Reid, III Leonard C. Zazula James F. Crawford Corporate Counsel Cashier-Western Regions Director of Strategic Products & Services William E. Rheaume David J. Dutton Senior Counsel Chief Information Officer Brian K. English General Counsel Cristin Reid English Chief Administrative Officer Carl C. Farrar Senior Vice President David D. Fortune Chief Credit Officer - Western Regions Reginald A. Hansom, Jr. Assistant Vice President Janet L. Hardin Vice President Lee W. Hendrickson Chief Financial Officer John S. Lewis President - Western Regions Tina M. Luha Assistant Vice President Stephanie A. Maat Vice President Charles J. McDonald Cashier-Great Lakes Region 6 [PHOTO] NETWORK SERVICES GREAT LAKES REGION E N T R E P R E N U E R S H I P [GRAPHIC] [PHOTO] NETWORK SERVICES WESTERN REGIONS BOARD OF DIRECTORS BANK OF LAS VEGAS Vincent J. Ciminise Bank of Las Vegas opened in February of 2002 to opportunity, excitement, President anticipation, and challenge. Throughout its first year the Bank realized the Bank of Las Vegas successful completion of many goals. These accomplishments were achieved through an unprecedented level of entrepreneurship exhibited by our employees. Following Darlene Copsey are a few examples of the spirit demonstrated by our team: Secretary/Treasurer The Alpha Group Ltd. We developed a marketing plan for the Bank utilizing landmarks that are synonymous with our namesake -- Las Vegas. This unique advertising is used Michael J. Devine on our courier van, and it was also used to give our temporary facility Attorney at Law some needed character. The van carries replicas of landmarks in the city including the head of the Egyptian from the Luxor Hotel and the distinctive Leo N. Durant "Welcome to Fabulous Las Vegas" marker located at the entrance to the city. Owner We covered the front of the bank with a large billboard that depicted the LND Construction skyline of downtown Las Vegas. The comments from the local community have been very positive. I can assure you that people remember our courier van Scott R. Gragson and eye-catching signage, which is entrepreneurial advertising at its best. Managing Partner GKT Acquisitions During our first year we benefited from the unification efforts of our affiliated banks and implemented procedures consistent with the new Donald K. Hamrick consolidated systems. The staff embraced the opportunity to learn new General Manager skills and apply them to meet the bank's specific needs, as would any Signature Lincoln Mercury entrepreneur. Darryl J. Hardy Whether adjusting to an incredibly small temporary working facility, or Vice President helping a customer find a way to start their own business, our employees Hardy Painting & Drywall exemplify those traits associated with a true entrepreneur. Their positive attitudes, and the consistent encouragement they provide to new customers, Alan R. Houldsworth stems from the pleasure that comes from running an autonomous operation. Partner Entrepreneurs enjoy their creative freedom, working hard and the Houldsworth & Company, CPAs satisfaction of ultimate success. Charles L. Lasky As the Bank continues to grow and mature, we must never lose sight of how we President reached this point. That strength will ensure our future. Lasky, Fifarek & Hogan, P.C. Thomas C. Mangione BANKING LAS VEGAS! Chairman, President & CEO Red Rock Community Bank /s/ Vincent J. Ciminise Joseph D. Reid Vincent J. Ciminise Chairman & CEO President Capitol Bancorp Limited 6001 S. Decatur, Suite P Joseph D. Reid III Las Vegas, NV 89118 Corporate Counsel 702-939-2400 Capitol Bancorp Limited www.bankoflasvegas.com Philip P. Saunders Retired Executive General Motors Corporation OFFICERS Joseph D. Reid Chairman Thomas C. Mangione Vice Chairman Charles L. Lasky Secretary Vincent J. Ciminise President Roger S. Mellies Executive Vice President/CCO Carol A. Clemens Senior Vice President William C. Russell Senior Vice President Debbie V. Clarke Vice President E N T R E P R E N U E R S H I P 8 CAMELBACK COMMUNITY BANK BOARD OF DIRECTORS Our team at Camelback Community Bank takes great pride in our commitment to all Shirley A. Agnos of our shared core values. We display these values every day in our work, our President volunteer activities and our personal behavior. Arizona Town Hall The past several years have proven that a bank must create a reputation for Cord D. Armstrong customer service outside of the traditional scope if it is going to provide CPA/Manager financial services that are truly unique and tailored to meet the needs of its Miller Wagner Business Services, Inc. customers. Customers have many choices today and have more access to information than ever before. This new banking environment requires our bank to be ever more Michael J. Devine entrepreneurial and cutting edge. Attorney at Law We have concluded that Camelback's new checking account that rewards our Winfield L. Holden III customers for increasing their account balance, while offering both convenience Publisher and a competitive interest rate, provides an attractive investment opportunity. Arizona Highways Magazine In today's low interest-rate environment, many individuals are investing in cash vehicles that earn very little interest. In an effort to meet our customers' Michael L. Kasten needs, and at the same time add growth to the Bank, we created an Managing Partner interest-bearing checking account that pays a premium interest rate for deposits Kasten Investments, LLC in excess of $25,000. Additionally, the account is tiered, and at each of the higher levels, the interest rate increases substantially. Gregory M. Kruzel Attorney at Law & Partner In our continued effort to support the nonprofit agencies in our community, we Braun, Becker, Kruzel, P.C. offered this account to them as well. They are extremely grateful to increase the return on their deposits, especially now when fundraising is more difficult Robert V. Lester than ever and every penny counts. President Progressive Financial Concepts This checking account has delivered all that we expected and more. It increased our total deposits by 20% in 90 days and is a great opportunity for introducing John S. Lewis new customers to Camelback Community Bank. President - Western Regions Capitol Bancorp Limited THE BANK WHERE YOU BELONG. Tammy A. Linn Director /s/ Barbara J. Ralston Governor's Community Policy Officer Barbara J. Ralston Susan C. Mulligan President & CEO CPA Earl A. Petznick 2777 East Camelback Road, Suite 100 President & CEO Phoenix, AZ 85016 Northside Hay Company 602-224-5800 www.camelbackbank.com Barbara J. Ralston President & CEO Camelback Community Bank Dan A. Robledo President & CEO Lawyer's Title of Arizona, Inc. Jacqueline J. Steiner Retired State Senator & Community Volunteer OFFICERS Dan A. Robledo Chairman Michael L. Kasten Vice Chairman Shirley A. Agnos Secretary Barbara J. Ralston President & CEO John Robert Boosman Executive Vice President & CCO James J. Brandes Senior Vice President Betty L. Cornish Senior Vice President Patrick B. Westman Senior Vice President Dorsey J. Tisdale Vice President William Von Hatten Vice President E N T R E P R E N U E R S H I P 9 BOARD OF DIRECTORS DESERT COMMUNITY BANK Robert J. Andrews Desert Community Bank has carved out a niche in the greater Las Vegas CFO & Director of Operations marketplace, which has distinguished us from our peers. Although Las Vegas is IGT Lottery Division often touted as the fastest growing city in America, with some 5,000 new residents every month, many of our directors have extensive community roots. Tracy R. Bouchard Many are from local, established families who have conducted business in Las President Vegas for generations. They, and their family members, have held noteworthy National Title Company public offices, successfully operated family businesses for over 50 years, and remain well connected with county and municipal government, as well as the Michael J. Devine varied industries that fuel this town's economy. The contacts they share, as Attorney at Law well as the history that accompanies their experience in the marketplace, gives us an opportunity to enrich the opportunities not normally offered to newcomers Rose M.K. Dominguez to this city. President Discovery Travel Las Vegas is known for entertainment and gaming. Manufacturing, education, and trades that facilitate the town's tourism are the less known side of Las Vegas. Tom R. Grimmett Desert Community Bank is constantly working on innovative ways to assist our Owner customers, and our community in achieving their dreams. Grimmett & Company For example, we have a customer with a continual need for new technicians to Garry L. Hayes work in his specialty of selling and installing automated HVAC systems and President controls in large facilities. It is a difficult field in which to find qualified Law Office of Garry L. Hayes employees. The owner decided to solve that problem by starting a school within his business to train technicians at all levels of HVAC installation, James W. Howard maintenance and repair. Tuition financing is not generally offered to students President attending trade schools. At the suggestion of one of our directors, Desert Desert Community Bank Community Bank was able to acquaint our customer with another contact who provides student loan assistance for trade schools who do not yet qualify for Charles L. Lasky the Title IV assistance offered by the government guaranteed student loan President programs. This helped our customer succeed in uniquely achieving their growth Lasky, Fifarek & Hogan, P.C. objectives. Thomas C. Mangione Our directors, our employees, and our customers all benefit when we work to Chairman, President & CEO solve problems together. It makes us unique from other community banks in Las Red Rock Community Bank Vegas. We have one location -- with many solutions for our customers. Leland D. Pace Managing Partner SMALLER BANK. BIGGER SERVICE.(TM) Stewart, Archibald & Barney, LLP /s/ James W. Howard Joseph D. Reid III Corporate Counsel James W. Howard Capitol Bancorp Limited President Stephen D. Stiver Retired 3740 South Pecos-McLeod Las Vegas, NV 89121 702-938-0500 OFFICERS www.desertcommunity.com Thomas C. Mangione Chairman Michael J. Devine Vice Chairman James W. Howard President Charles L. Lasky Secretary Al G. Gourrier II Executive Vice President & Chief Credit Officer Rodney K. Chaney Senior Vice President Private Banking Manager Eileen S. Hagler Vice President Troy I. Morris Vice President E N T R E P R E N U E R S H I P 10 KENT COMMERCE BANK BOARD OF DIRECTORS Entrepreneurship is a word rarely associated with banking. One dictionary James M. Badaluco defines an entrepreneur as "one who organizes and assumes the risk of a business Vice President or enterprise." Bankers are in the business of minimizing and managing risk. S.J. Wisinski & Company They are generally not willing to step out and assume risk. That willingness -- even eagerness, at times -- is the root source of Capitol Bancorp's success. Paul R. Ballard Retired President & CEO Three years ago, Kent Commerce Bank had no U.S. Small Business Administration Portage Commerce Bank (SBA) loans in its commercial portfolio. SBA loans can be complex, require significant training and expertise, and have rigorous servicing requirements. Sharon M. Buursma Yet in 2002, Kent was the primary contributor to the program that resulted in Executive Vice President Capitol Bancorp being named SBA "Community Lender of the Year" in Michigan -- Spectrum Health the highest SBA award given to a community bank. Why? We recognized the opportunity for SBA lending in the market and we felt it was an essential Kevin J. Einfeld service that we needed to provide to our customers. We then looked for, and President committed the people and resources necessary, to be successful. Was it a risk? BDR, Inc. Absolutely. SBA lending is highly specialized and mistakes can be costly. The financial rewards from our success, however, have been great, both for our Bank Grant J. Gruel and the company's reputation as a whole. Partner/Trial Attorney Gruel, Mills, Nims & Pylman As a bank focused on small business, we find that the majority of our clients are entrepreneurs themselves, having built their businesses from the ground up. Gary D. Hensch Very few bankers truly understand what that means. We do, because we built our CPA bank the same way. Without taking a few risks, success comes very slowly, if Redstone Group ever. Our clients understand how we built our bank and, accordingly, they know we're able to relate to them like no one else can. R. Ted Hudson Owner Bankers are typically not interested in trying something new, particularly if an Prestige Property, Inc. element of risk exists. At Kent Commerce Bank, however, our entrepreneurial spirit is foundational. It is a much-cherished value all our banking Harold A. Marks professionals embrace and exemplify. CPA/Partner Prangley Marks LLP KENT COMMERCE BANK -- PAYING A HIGHER RATE OF ATTENTION. Calvin D. Meeusen Managing Partner /s/ David E. Veen Calvin D. Meeusen, CPA David E. Veen President & CEO Valerie R. Overheul President & CEO Summit Training Source, Inc. 4050 Lake Drive SE Grand Rapids, MI 49546 Mary L. Ursul 616-974-0200 Vice President www.kentcommerce.com Professionals Direct, Inc. David E. Veen President & CEO Kent Commerce Bank Michael C. Walton Attorney at Law Rhoades, McKee, Boer, Goodrich & Titta OFFICERS Michael C. Walton Chairman Paul R. Ballard Vice Chairman Kevin J. Einfeld Secretary David E. Veen President & CEO William H. Young Senior Vice President Michael P. Boelens Vice President John J. Coder Vice President Linda S. Crawford Vice President Thomas J. Kim Vice President Sandra L. Bloem Vice President E N T R E P R E N U E R S H I P 11 BOARD OF DIRECTORS MACOMB COMMUNITY BANK Robert C. Carr Macomb Community Bank (MCB) believes that entrepreneurs provide a significant Executive Vice President economic contribution to any community. Supporting entrepreneurs in a timely Capitol Bancorp Limited manner, with financial products designed to meet their needs, is what we do. Although many banks have changed their focus in the last several years, MCB Timothy J. Cuttle remains committed to its vision of supporting small business by providing a high President & CEO level of communication and quality products. As a smaller bank, we think of Macomb Community Bank ourselves more like the entrepreneurs we serve. At MCB, customers can meet with a senior officer, or even the President, at any time. We think it's an important Christina C. D'Alessandro part of our overall responsibility. I would like to share with you some recent Vice President examples of MCB supporting small business in our community: Villa Custom Homes In 2002, MCB assumed a major leadership role in hosting and sponsoring a Ronald G. Forster series of five economic luncheons that focused on areas of interest to Retired small business. Topics such as economics, technology, global competition, real estate and the automotive industry were discussed at length during James R. Kaye these meetings. The program was so successful that we have committed to President & CEO continue this event on an annual basis. Oakland Commerce Bank MCB is a major sponsor of the 100th anniversary of the Central Macomb David F. Keown County Chamber of Commerce, one of the oldest chambers in the state of Building Official Michigan and the country. The Chamber, with its 1,000 members, exists to Washington Township support entrepreneurs and MCB supports its vision. Dr. Albert L. Lorenzo Entrepreneurship can begin at any stage in life. MCB believes we can help President develop entrepreneurs of the future. In 2003, the Bank will provide a Macomb Community College business scholarship for tuition at Macomb Community College. The college, one of the largest junior colleges in the country, has a student enrollment Delia Rendon Martin of nearly 50,000. We support its efforts in providing a quality educational Co-Owner opportunity for future entrepreneurs. Martin Enterprises A visionary bank does much more than simply manage money. It is a source of Robert Pelachyk leadership that promotes economic prosperity and the welfare of the community. EVP & General Manager As entrepreneurs, Macomb Community Bank is committed to providing this Cross Huller-North America leadership. OFFICERS SMALLER BANK. BIGGER SERVICE(TM) Robert C. Carr /s/ Timothy J. Cuttle Chairman Timothy J. Cuttle President & CEO Ronald G. Forster Vice Chairman 16000 Hall Road, Suite 102 Christina C. D'Alessandro Clinton Township, MI 48038 Secretary 586-228-1600 www.macombcommunity.com Timothy J. Cuttle President & CEO Kenneth E. Bryant Vice President Frank J. Buscemi Vice President Kenneth O. Flynn Vice President E N T R E P R E N U E R S H I P 12 MESA BANK BOARD OF DIRECTORS Entrepreneurship is the essence of our success at Mesa Bank. We define Neil R. Barna entrepreneurship as the recognition and pursuit of opportunity, the confidence President & CEO that we can be successful, and the flexibility to adjust our course in response Mesa Bank to changes in our marketplace and community. Richard D. Crandall, CPA Entrepreneurship is about vision, persistence and innovation. We believe that we President/Partner have the vision to expand, improve or change our products and services to meet C N Resource, LLC the needs of our community. Working personally with businessmen and women of our community is our practice. Meeting their banking needs and wants is our goal. Michael J. Devine Attorney at Law We also recognize the value of giving back to our community. We have staff members on local boards of educational foundations and boards of chambers of Debra L. Duvall commerce. We have a bank officer that has dedicated her time to Junior Superintendent Achievement and teaches classes sponsored by JA. Susan Haverstrom teaches Mesa Public Schools elementary school children the value of learning and staying in school, community involvement and various aspects of business. Her persistence in Brian K. English teaching local children these aspects of life will serve them well as they General Counsel become active members of our community. Capitol Bancorp Limited To maintain market leadership, we must meet our customers' changing needs. At Robert R. Evans Mesa Bank we attempt to bring out the "inner innovator" that resides in each of President us. By doing so we find the right solutions for our customers. Mesa Bank opened Evans Management Company a loan production office in the Falcon Field area of Mesa in December 2002. What makes this entrepreneurial endeavor unique is that the person spearheading this Stewart A. Hogue effort was not in the banking business before joining Mesa Bank in 2002. Jim Principal LeCheminant, a thirty-year resident of Mesa, has adapted well to the banking SALK Management, LLC environment by introducing innovative methods of developing new customers and meeting their needs. Michael L. Kasten Managing Partner At Mesa Bank, we realize entrepreneurship is not static, but fluid. We must Kasten Investments, LLC continue to seek opportunities and methods to assist our customers and our community. Philip S. Kellis Partner Dobson Ranch Inn BANKING -- WITH A HUMAN TOUCH. Ruth L. Nesbitt /s/ Neil R. Barna Community Volunteer Neil R. Barna President & CEO Wayne C. Pomeroy Owner Pomeroy's Men's Stores 63 East Main, Suite 100 Mesa, AZ 85201 Daniel P. Skinner 480-649-5100 Owner & Manager www.mesabankers.com LeBaron & Carroll LSI, Inc. Terry D. Turk President Sun American Mortgage Company James K. Zaharis President The Zaharis Group OFFICERS Robert R. Evans Chairman Michael L. Kasten Vice Chairman Neil R. Barna President & CEO David D. Fortune Executive Vice President, Secretary & CCO Daniel R. Laux Vice President James G. LeCheminant Vice President Steven R. Mitchell Vice President Sandra S. Zazula Vice President E N T R E P R E N U E R S H I P 13 BOARD OF DIRECTORS SUNRISE BANK OF ARIZONA Sandra A. Abalos "If opportunity doesn't knock, build a door." President ... And so we did. Abalos & Associates, PC Since Sunrise Bank of Arizona opened in December of 1998; the Sunrise team has Michael R. Allen built a lot of doors and taken the worlds of SBA lending and banking by storm. President Sunrise married owner-user real estate lending with banking services for small Sureway Properties businesses. Before the Sunrise Bank model was invented, SBA lending and banking were different worlds. The Sunrise team shared a vision with Capitol Bancorp, a James P. Dew vision that brought two entrepreneurs together to create a bank built on this Dew Wealth Management very unique model. Our model is quite simple -- concentrate on the needs of dynamic small business owners and entrepreneurs, provide them with extraordinary Michael J. Devine service, with an emphasis on SBA loans for equipment, working capital and Attorney at Law facilities, and turn them into loyal, long-term customers. The customer relationships begin with SBA lending. While many traditional banks consider SBA Brian K. English lending the last resort for their customers, Sunrise believes it presents an General Counsel incredible opportunity to differentiate itself from the competition. Since 94% Capitol Bancorp Limited of businesses in the United States are classified as "small," Sunrise has tapped into a remarkable customer base. As a result, the Sunrise model is a successful Patrick C. Hayes and innovative business model that seeks out these growing markets. Patrick Hayes Architecture After we built the doors, we opened them to industrious professionals who share the same vision of providing unparalleled financial services for the underserved William D. Hinz II small business market. Sunrise is committed to recruiting the best -- smart, CEO motivated, and entrepreneurial people who care about others... those who will Sunrise Bank of Arizona take a personal interest in small business owners, get to know their businesses, and help them reach their goals... people who know that by helping their J. Garth Jax customers prosper, they will succeed as well. Entrepreneur SBA lending is an innovative vehicle for building a community bank. It requires Michael L. Kasten a collective team effort to help finance people's dreams, and their Managing Partner entrepreneurial ventures. Sunrise Bank of Arizona is composed of an Kasten Investments, LLC entrepreneurial team whose personalities create and innovate to build more banks of recognized value around real opportunities. The energy that emanates from Kevin B. Kinerk this team is powerful, and this influence makes a difference in the community, Executive Vice President in the Bank, and in the spirit exemplified by the employees. Sunrise Bank of Arizona John S. Lewis BRINGING THE RELATIONSHIP BACK INTO BANKING. President, Western Regions Capitol Bancorp Limited /s/ William D. Hinz, II William D. Hinz, II Gerald D. Paquette CEO President Caliber Construction, Inc. 4350 East Camelback Road, Suite 100A Michael L. Smith Phoenix, AZ 85018 Jokake Construction 602-956-6250 www.sunrisebankofarizona.com OFFICERS John S. Lewis Chairman Michael L. Kasten Vice Chairman William D. Hinz II CEO Kevin B. Kinerk Executive Vice President & Secretary Ross L. Shannon Executive Vice President, Scottsdale Marian B. Creel Senior Vice President Mary D. Hurley Senior Vice President & CCO Joan M. Lessner Senior Vice President, Scottsdale Douglas M. Reynolds Senior Vice President & CCO Debra L. Ingle Vice President Bryan J. Kort Vice President Tyrone D. Couch Vice President E N T R E P R E N U E R S H I P 14 [PHOTO] EXECUTIVE OFFICES GREAT LAKES REGION L O Y A L T Y [GRAPHIC] [PHOTO] EXECUTIVE OFFICES WESTERN REGIONS BOARD OF DIRECTORS BLACK MOUNTAIN COMMUNITY BANK Peter M. Atkinson Before Black Mountain Community Bank was organized three years ago, several President members of our original team of eight worked together for banks that have since Black Mountain Community Bank been lost in mergers. We often spoke of having our own bank where banking was done the way we remembered. Some of us mentioned going to the bank with our Michael D. Ballard parents when we were kids. Besides the lollipops, what we recalled was how the President tellers cheerfully greeted our parents by name, and took a few moments to catch Ballard Communications, Inc. up on what the family was up to. At our dream bank each member of the team would be upbeat like that, because each member of the team would be working at a job Michael J. Devine he or she genuinely enjoyed and one where he or she knew his or her contribution Attorney at Law was valued. Our customers would want to do business with us, rather than the next bank down the street, because they would know that we could, and would, Betty A. Kincaid serve them better than any other bank. President Southwest Exchange Corporation Once our bank was capitalized, creating was relatively easy. Three years later, our team now numbers twelve, and we collectively have 296 years of banking Charles L. Lasky experience. Our shareholders expect a strong return on their investment. In President order to accomplish that, we have recruited and retained satisfied customers Lasky, Fifarek & Hogan, P.C. like those we envisioned in our planning sessions. We have earned the respect of our customers, who are engaged as extended members of the Team. We trust each Claire M. MacDonald other to do our respective jobs with excellence and our clients trust us to MacDonald Properties effectively handle their banking business. Thomas C. Mangione Because of the mutual respect among bank team and customers, we are able to Chairman, President & CEO provide superior service in extraordinary circumstances. Recently, a customer Red Rock Community Bank and his wife were vacationing in Mexico when she became critically ill. It became necessary that she be quickly airlifted to Las Vegas at great expense. Michael J. Mixer When the Bank received a telephone call requesting that a large sum be wire Corporate Broker transferred to Mexico, we had all of the normal concerns. We worried for her Colliers International health, as she was personally known by all of us. As professionals, we had to be sure our customer was in fact, making the request. We also needed to confirm Colleen C. O'Callaghan-Miele that our customers weren't being forced, under duress, to transfer the amount out VP/Circulations Manager of their accounts. Our bank manager was able to talk to our customers by phone at H.B.C. Publications the hospital and confirm to her satisfaction that the request was real so the funds could be wired to Mexico. Two months later, to our great pleasure, the Phillip N. Ralston recovered customer walked into the bank to personally thank us. Chief Financial Officer/Treasurer American Nevada Company The original team is proud that Black Mountain Community Bank has developed the way we designed it. Our customers are glad we live our bank motto... banking the Joseph D. Reid III way you remember. Corporate Counsel Capitol Bancorp Limited /s/ Peter M. Atkinson Christopher G. Samson Peter M. Atkinson President & Owner President FN Investments Inc. 1700 West Horizon Ridge Parkway, Suite 101 OFFICERS Henderson, NV 89102 702-990-5900 Thomas C. Mangione www.blackmountaincommunitybank.com Chairman & CEO Michael J. Devine Vice Chairman Charles L. Lasky Secretary Peter M. Atkinson President David S. Rennick Executive Vice President & CCO Dennis L. Monson Senior Vice President Kathy M. Lucero Vice President RaMon McBride Vice President Shari A. Smith Vice President & Manager L O Y A L T Y 16 CAPITOL NATIONAL BANK BOARD OF DIRECTORS Capitol National Bank recognized a little more than twenty years ago, the Robert C. Carr importance of developing a strong spirit of loyalty to our employees. They, in Executive Vice President turn, have shown the same concern and dedication, not only to the Bank, but also Capitol Bancorp Limited to our customers. We have always encouraged a working atmosphere that is respectful and caring of one another, knowing those same traits are key to Nan Elizabeth Casey providing successful customer relationship management. Attorney at Law Fraser Law Firm To that end, CNB encourages a free flow of employee ideas on how to improve our product and service delivery. We encourage and expect our management and staff Charles J. Clark to continually enhance their job knowledge and skills by participating in President banking courses and seminars. Several years ago we began monthly "Lunch & Learn" Clark Construction Company programs conducted by our senior management team. This format has been an excellent tool to continually reinforce a strong sense of camaraderie, as well Brian K. English as showing our commitment to making our employees the best they can be. By General Counsel regularly providing training and information about the Bank, its products and Capitol Bancorp Limited banking in general, members of our team increase their value to the Bank, and to each other. David E. Ferguson President This work environment, which enhances employee value and reliability, has been Ferguson Development nurtured and is a key ingredient in the development of our long-lasting customer relationships. Unlike the behavior of many of today's larger financial Patrick F. Hayes institutions, we always try to work with our customers both in good times and President during periods when running a profitable business is more challenging. We do not F.D. Hayes Electric run hot or cold based on the economy or a customer's short-term performance. We value loyalty, character, integrity and working together to create an Richard A. Henderson environment that has been critical to the long-term success of our customers and President the Bank. Henderson & Associates, PC The fact that the average tenure of members of our management team is 14 years J. Christopher Holman gives our staff and customers the comfort of knowing we will continue to be here Publisher to meet their needs. That level of continuity has no price tag as we build and Greater Lansing Business Monthly expand a solid business base, which in turn becomes a wonderful referral source, continually assisting Capitol National's development plan and success. L. Douglas Johns, Jr. Vice President Mid Michigan Investment Company SMALLER BANK. BIGGER SERVICE.(TM) Kevin A. Kelly /s/ John C. Smythe Managing Director John C. Smythe Michigan State Medical Society President & CEO Mark A. Latterman President 200 Washington Square North Latterman & Associates, PC Lansing, MI 48933 517-484-5080 Charles J. McDonald www.capitolnational.com Cashier-Great Lakes Region Capitol Bancorp Limited John D. O'Leary Co-President O'Leary Paint Company Patricia A. Reynolds Development Consultant Kolt & Serkaian Communications, Inc. John C. Smythe President & CEO Capitol National Bank OFFICERS Robert C. Carr Chairman Mark A. Latterman Vice Chairman Patrick F. Hayes Secretary John C. Smythe President & CEO John R. Farquhar Senior Vice President David E. Feldpausch Vice President Lori M. Garcia Vice President Theodore M. Terzian Vice President L O Y A L T Y 17 BOARD OF DIRECTORS ELKHART COMMUNITY BANK Nancy B. Banks Loyalty to our shareholders, clients, and employees is demonstrated daily at Community Volunteer Elkhart Community Bank. Extraordinary customer anecdotes evidencing the loyalty of our banking professionals stand side-by-side with day-to-day procedures, R. Steven Bennett which reinforce the importance of loyalty. President Voyager Products, Inc. When one of our clients was purchasing a condominium in Florida, an opportunity arose to demonstrate our core values. We had discussed a real estate loan and Kenneth W. Brink planned on closing it the following Tuesday morning so the customer could take Treasurer the check with him when he flew to Florida that afternoon. On the Saturday prior Hart Housing Group, Inc. to the scheduled closing, we received a call at home from the client saying he needed the check on Monday afternoon instead of Tuesday. Because that Monday was Steven L. Brown a holiday, the Bank was not scheduled to be open. We were able to come into the President bank on a Sunday afternoon and prepare the appropriate loan information, to Elkhart Community Bank accommodate this emergency request for our client. Robert C. Carr Our procurement policy reminds us routinely of our loyalty to community vendors. Executive Vice President We believe that giving business back to our clients and community first is an Capitol Bancorp Limited important part of relationship banking and a true advantage over our big bank competitors. During 2002, we needed to replace the heating and air conditioning Andrew W. Frech units for our bank building. Both of the firms from which the Bank solicited Chairman & CEO bids on the job have borrowing and depository relationships with the bank. Even Ancon Construction Company, Inc. when the Bank is planning a small lunch for our board meetings, we hire local eateries that bank here to cater the meals. Curtis T. Hill, Jr. Attorney at Law Elkhart Community Bank exhibits loyalty every day. We understand that we are in Elkhart Co. Pros. Attorney Office business because of our directors, employees, shareholders, and our clients, and we treat them with the respect that they deserve. Richard J. Jensen Retired ELKHART'S BANK. Richard L. Max, Sr. President & General Manager /s/ Steven L. Brown Heart City Enterprises House of Herbs Steven L. Brown President Myrl D. Nofziger President Hoogenboom Nofziger 303 South Third Street Elkhart, IN 46516 Brian J. Smith, CPA 574-295-9600 President www.elkhartbank.com The Heritage Group Jack E. Welter President Elkhart Plastics, Inc. OFFICERS Robert C. Carr Chairman & CEO Myrl D. Nofziger Vice Chairman & Secretary Steven L. Brown President Lori A. Faltynski Vice President Kenneth L. Kasamis Vice President Vincent J. VonDerVellen Vice President L O Y A L T Y 18 GRAND HAVEN BANK BOARD OF DIRECTORS In May of 1995, Grand Haven was ready for a community bank. Small banks offer a Stanley L. Boelkins high level of personal customer service and attention. The concept of meeting Appraiser face-to-face across the desk with customers is reminiscent of days gone by. Boelkins & Associates Grand Haven Bank takes a common sense approach toward banking to meet the needs John D. Groothuis of its customers. The Bank began with word-of-mouth referrals, knocking on doors President & CEO and building trust and relationships. As the customers' needs have grown, so has Grand Haven Bank the Bank. We opened with 4 employees; Grand Haven Bank now has over 30 professionals on its team. Mark A. Kleist Attorney at Law Needs have changed, but our focus remains on customer service and relationship Scholten and Fant, P.C. building. The Bank has continually added products, services and people to meet the needs of our customer. This includes both personal and business banking, Steven L. Maas commercial, consumer and mortgage lending, investment services, on-line, Vice President telephone and drive-through banking. Gillisse Construction Company All of Grand Haven Bank's employees are respected and encouraged to be creative, Michael A. McKeough develop solutions, and make solid decisions, which fosters high morale, team President support, loyalty and improved customer service. A note recently received from a McKeough Land Company Inc. customer reads, "Besides being an efficient and competent bank for my banking needs, you are all so very nice when I come to see you." Calvin D. Meeusen Managing Partner Loan Committee meetings have an essence of a forgotten era in banking where Calvin D. Meeusen, CPA Directors consider not only the financial merit of a loan request, but the people behind the project and their families. This approach demonstrates Grand Robert J. Trameri Haven Bank's willingness to think holistically to accomplish the financing goal, Retired rather than trying to make the customer's project fit into an inflexible, standardized formula. Bruce A. Thomas Chief of Bank Performance Grand Haven Bank consistently endeavors to meet the needs of its customers and Capitol Bancorp Limited its employees. In doing so, we build lasting relationships that promote satisfaction in a job well done, continued loyalty, numerous referrals, and John P. Van Eenenaam satisfied customers that want to be known by name and not just by an account Attorney at Law number or address. Scholten and Fant, P.C. The key to this success has been maintaining the high level of service that Bernard J. Wade customers have come to expect and demand. President Advanced Signs, Inc. CARING THROUGH INVOLVEMENT. Gerald A. Witherell President /s/ John D. Groothuis Oakes Agency, Inc. John D. Groothuis President & CEO OFFICERS 333 Washington Avenue John P. Van Eenenaam Grand Haven, MI 49417 Chairman 616-846-1930 www.grandhavenbank.com Calvin D. Meeusen Vice Chairman Steven L. Maas Secretary John D. Groothuis President & CEO Karen K. Benson Vice President Sherry J. Patterson Vice President Todd M. Sellon Vice President L O Y A L T Y 19 BOARD OF DIRECTORS OAKLAND COMMERCE BANK Mark A. Aiello Oakland Commerce Bank has always believed that for a bank, or any business for Foley & Lardner that matter, loyalty is a reciprocal process. It is unrealistic to believe that a customer will be loyal to the bank when the bank's actions do not demonstrate Donald A. Bosco loyalty to the customer. President Donald A. Bosco Building, Inc. As an example, a long time customer approached us on behalf of his wife who wanted to start a computer hardware/software business. She had been unable to Robert C. Carr obtain financing at other banks in the Farmington Hills area. The usual declines Executive Vice President were received.... start-up business, no experience, no money.... no loan. Capitol Bancorp Limited Because of the long-term bank relationship with our customer, we responded to Mark B. Churella his request to meet with his wife and explore her business needs. We eventually President & CEO determined that with her technical background and professional contacts, her FDI Group request had merit. We were also convinced that her business plan was sound and that all she needed was a small working capital line of credit to get the Leon S. Cohan business up and running. We provided the initial loan in 1993, and have provided Counsel to the Firm several increases through the years. Today, the company is very profitable and Barris, Scott, Denn & Driker is poised to generate several million dollars in revenue. Michael J. Devine Other banks now approach this customer on a regular basis, but the customer Attorney at Law informs them that there is only one bank that she deals with... Oakland Commerce Bank. Jeffrey L. Hauswirth CPA, CVA, Principal We are also loyal to our employees. We have a solid history of, first and Jenkins, Magnus, Volk & Carroll, PC foremost, promoting from within. One of the key members of the Oakland Commerce Bank management team began her career as a teller sixteen years ago. She then James R. Kaye moved to various departments within the Bank and developed her position to the President & CEO level of Vice President. She is also a key member of the senior management staff Oakland Commerce Bank who relies on her sense of history, overall knowledge of the customers and the mechanics of banking operations. Ihor J. Kuczer Senior Vice President Our customers, directors, and employees all enjoy the success of Oakland Oakland Commerce Bank Commerce Bank that, by design, requires that we rely on one another. David F. Lau Lau & Lau Associates, L.L.C. OAKLAND COMMERCE BANK... OFFERING DIVERSE LENDING SOLUTIONS FOR OUR COMMUNITY. Jeffrey M. Leib President /S/ James R. Kaye Leib, Leib & Kramer James R. Kaye President & CEO Akram G. Namou CPA 31731 Northwestern Highway Julius L. Pallone Farmington Hills, MI 48334 President 248-855-0550 J.L. Pallone Associates www.oaklandcommerce.com Francine Pegues Regional Sales Director Blue Cross Blue Shield of Michigan Southeast Region OFFICERS Michael J. Devine Chairman Robert C. Carr Vice Chairman James R. Kaye President & CEO Ihor J. Kuczer Senior Vice President & Secretary Thomas K. Perkins Vice President Nicolet B. Cassidy Vice President James F. Miller Vice President L O Y A L T Y 20 PORTAGE COMMERCE BANK BOARD OF DIRECTORS During 2002, Portage Commerce Bank entered its fifteenth year of exceeding the Paul R. Ballard financial service needs of small businesses and individuals. No greater measure Retired President & CEO can be found of the loyalty and dedication established among the Bank, its Portage Commerce Bank employees, and its customers than the long-standing relationships that have developed. We are proud that two of the six employees that opened the Bank David L. Becker reached retirement serving our customers. Five of our employees have over ten Retired Insurance Agent years of service and nine have more than five years of service. Their dedication is appreciated. Thomas R. Berglund, MD Portage Physicians At the same time, we have built a loyal following among the people we serve, including over 300 accounts established during our inaugural year that continue Robert B. Borsos to do business with us today. Our most effective resource in the development of Attorney & Shareholder new business opportunities continues to be testimonials of the customers who Kreis, Enderle, Callander & Hudgins, PC helped launch their bank, in addition to newer faithful customers. John M. Brink, CPA In 1988 a group of local businesspeople who helped form Portage Commerce Bank Partner accepted the responsibility of participating on its board of directors. Nine of Brink, Key & Chludzinski, P.C. those original directors remain on the board today! It is their steadfast, focused attention on broadening the customer base that supports and sustains the Patricia E. Dolan Bank. In 1999, a number of them formed a partnership that built the current Community Volunteer banking facility, providing a more substantial presence in the Portage market. Their continued investment in our community reflects the entrepreneurial spirit Alan A. Halpern, MD that launched Portage Commerce Bank. Michigan Orthopedic Surgery & Rehabilitation, PC We renew our commitment to provide quality bank products and service to our community and to offer our employees an opportunity to work in an environment Robert L. Johnson that treats them with respect. We look forward to the future, continuing to give Retired Secretary & Treasurer back to the community that has offered us so much. Medallion Properties, Inc. Michael L. Kasten WE APPRECIATE THE OPPORTUNITY TO SERVE OUR COMMUNITY. Managing Partner Kasten Investments, LLC /s/ Dennis J. Kuhn Dennis J. Kuhn Dennis J. Kuhn President & CEO President & CEO Portage Commerce Bank 800 East Milham Road Paul M. Lane, PhD Portage, MI 49002 Seidman School of Business 269-323-2200 Grand Valley State University www.portagecommerce.com William J. Longjohn Retired Vice President Midwest Business Exchange John W. Martens, CPA Retired Russell M. Rathburn President Rathco Safety Supply, Inc. OFFICERS Michael L. Kasten Chairman William J. Longjohn Vice Chairman & Secretary Dennis J. Kuhn President & CEO James V. Lunarde Senior Vice President Roy L. Dangel, Jr. First Vice President Kenneth R. Blough Vice President John M. Crandle Vice President Kimberlee M. Ferris Vice President Cheryl M. Germain Vice President and Cashier Beth A. Wright Vice President L O Y A L T Y 21 BOARD OF DIRECTORS SOUTHERN ARIZONA COMMUNITY BANK William R. Assenmacher Loyalty is a quality that's becoming increasingly harder to find, whether it's President employee loyalty to a company or consumer loyalty to a product. T.A. Caid Industries, Inc. The way we treat our bank customers begins with the way we treat each other. The Jody A. Comstock importance of workplace loyalty resonates throughout the corporate world. There Physician/Owner are systemic links between employee loyalty and organizational performance. At Skin Spectrum Southern Arizona Community Bank, employee loyalty deserves a place on the balance sheet, right next to other key assets. Michael J. Devine Attorney at Law Building loyalty is not an easy task, but one we focus on every day. The pendulum of employer-employee loyalty has swung from one extreme to the other in Robert A. Elliott the past 50 years. What constitutes the key responsibilities of a loyal President & Owner employer? Collecting employee feedback. Assessing and rewarding performance, and The Elliott Accounting Group offering the right jobs to the right people. Giving employees a stake in the business. Brian K. English General Counsel Employees must take charge of their own careers, but a good company will offer Capitol Bancorp Limited the tools to succeed. It is the employee's responsibility to pick up those tools and use them effectively. Take training seriously. Responsible employees Michael W. Franks understand that promotions are not gifts -- they are corporate acknowledgement Principal for the job done well. In the best of worlds, strong performance and loyalty are Seaver Franks Architects connected and reinforced through a web of recognition and reward. Michael L. Kasten Although loyalty's impact on the financial statement of a company is difficult Managing Partner to measure, at Southern Arizona Community Bank, loyalty is the driving force of Kasten Investments, LLC our continued success. Seeing the same faces in our bank on a day-to-day basis promotes a sense of security in our customers. Employee loyalty evolves into Yoram S. Levy customer loyalty. President Yoram Levy Development, Inc. Employee loyalty is the crowning achievement in any business. At Southern Arizona Community Bank employee and customer loyalty are priceless. John P. Lewis President Southern Arizona Community Bank BANKING THE WAY IT SHOULD BE. Jim Livengood, Jr. /s/ John P. Lewis Director of Athletics John P. Lewis The University of Arizona President James A. Mather Attorney at Law & CPA 6400 North Oracle Road Tucson, AZ 85704 Morgan E. North 520-219-5000 President & Owner www.southernarizonabank.com Borderland Construction Company, Inc. James M. Sakrison Principal Slutes Sakrison & Hill, P.C. Jean M. Tkachyk CFO University Physicians, Inc. Paul A. Zucarelli Principal CBIZ, Gordon, Zucarelli & Handley Insurance OFFICERS Paul A. Zucarelli Chairman Michael L. Kasten Vice Chairman Joseph D. Reid CEO Robert A. Elliott Secretary John P. Lewis President Michael J. Trueba Executive Vice President/CCO Terri R. Gomez Senior Vice President Sue Mullery Hansen Vice President Craig A. Larson Vice President Mindy C. Webb Vice President L O Y A L T Y 22 [PHOTO] ACCOUNTING DEPARTMENT C O M M U N I T Y C O M M I T M E N T [GRAPHIC] [PHOTO] OPERATING SERVICES WESTERN REGIONS BOARD OF DIRECTORS NAPA COMMUNITY BANK Kevin S. Alfaro Good stewardship makes its own rewards. The opportunity to demonstrate our Partner commitment to the community that gives us our name, and our livelihood, G & J Seiberlich & Co., LLP sometimes arises out of misfortune. Sometimes it involves an act of superior customer service. Sometimes both. Geni A. Bennetts, MD Medical Consulting A new commercial real estate loan was scheduled to be completed in mid-December, 2002. The borrower, a prominent architect in California, has devoted the last 2 Charles H. Dickenson years to renovating a 2-story retail-office building in historic downtown Napa. Dickenson, Peatman & Fogarty The building is home to a popular restaurant and several retailers on its ground floor, with several other businesses on the 2nd floor. William H. Dodd General Manager, Culligan Water During the preceding 5 days, Northern California had been deluged with rain, and Napa County Supervisor area lakes, rivers, and streams were at maximum capacity. The Napa River was nearing flood stage in its course through downtown Napa. At 3 a.m. on the day Jeffrey L. Epps before our loan transaction, a tributary that flows from the valley's western President hills to the Napa River unexpectedly overflowed its banks and flooded several Epps Chevrolet blocks in downtown Napa. Our borrower's property was among the first to be hit with floodwater, and roads began to close in the area. Later that day, Douglas W. Hill floodwaters subsided and clean up began. Our borrower was among the first on the Vineyard Manager scene with crews and equipment to help ground level tenants clean up their shops Jaeger Vineyards, Inc. in order to hasten the resumption of business. Andrew L. Hoxsey We were able to make contact with the borrower to determine whether he still Managing Partner planned to sign loan documents as planned. Upon learning of his harrowing Napa Wine Company experience with the flood, we agreed to amend his loan to provide additional funds in support of clean up and repair expenses. Flood insurance eventually Carlee S. Leftwich covered most expenses, but the borrower was astonished to hear of such an offer. Former Mayor He was particularly surprised that we were able to amend our loan and keep the Yountville, California scheduled appointment to sign loan documents. Harold D. Morrison The borrower expressed appreciation for our responsiveness and took steps to President notify his tenants of the Bank's proactive service and support. As a result of Bridgeford Flying Service our service, we have become his primary bank and doors opened to establishing bank relationships with his tenants. Helping not only our customers, but also Betty L. O'Shaughnessy the greater community, get back to business with a minimum of lost revenue is Owner good for Napa and that is good for Napa Community Bank. O'Shaughnessy Estate Winery John R. Pappas, DDS, MD /s/ Dennis J. Pedisich Oral & Maxillo-Facial Surgeon Dennis J. Pedisich President & CEO Dennis J. Pedisich President & CEO Napa Community Bank 600 Trancas Street Napa, CA 94558 General Charles E. Yeager 707-227-9300 Retired-Military www.napacommunitybank.com Advisory Directors Paul J. Krsek Managing Partner K & A Asset Management, LLC Joseph D. Reid Chairman & CEO Capitol Bancorp Limited OFFICERS Betty L. O'Shaughnessy Chairman Geni A. Bennetts, MD Vice Chairman Charles H. Dickenson Secretary Dennis J. Pedisich President & CEO Richard W. Hemming Executive Vice President/CCO Arlette A. Roddy Vice President C O M M U N I T Y C O M M I T M E N T 24 PARAGON BANK & TRUST BOARD OF DIRECTORS Paragon Bank & Trust is proud of its community commitment. A part of the Bank's Dr. Robert J. Bates involvement in our community's success comes in the form of lending decisions Physician that fulfill the intent of such governmental initiatives as the Community Western Michigan Urological Assoc. P.C. Reinvestment Act. It is our people, however, who carry that commitment outside of the Bank's doors, outside of business hours and into the community, one Charles A. Brower project at a time. During 2002, Paragon Bank & Trust's staff committed many CPA/Partner hours of time and energy when: DeLong & Brower, P.C. The Bank as a whole split into four "work groups" to work on local projects. One Scott Diepenhorst of our work groups constructed a retaining wall and installed siding on a house Principal for Habitat for Humanity. Representatives from our local United Way featured a SD & Associates, Inc. photo of the group in their annual publication. A second group took on the task of doing odd jobs at the Community Action House. A third group labored at the Paul Elzinga Holland Rescue Mission and a fourth group of employees put on their painter's Co-Chairman & Director of Business Development caps and assisted Wildlife Unlimited in sprucing up their facilities. Not only Elzinga & Volkers, Inc. did these activities benefit the community, but we also gained a positive feeling from helping others in need. John D. Groothuis President & CEO We have acted as a community sponsor in a local "adopt-a-park" project. We Grand Haven Bank "adopted" a local skate park, which is very close to our new location in Holland. It is our job to keep the park clean and the equipment safe for those Jeffrey K. Helder who enjoy this facility. Attorney at Law Cunningham Dalman, PC The local United Way recognized the Bank's 100% employee participation during the recent annual campaign. Lawrence D. Kerkstra Chairman of the Board A group from our bank raised over $1,000 by walking in a local Juvenile Diabetes Kerkstra Precast, Inc. Foundation fundraiser. Scott G. Kling We know that our success depends on the success of the community in which we President/Trust & Investments Division live and work. Paragon Bank & Trust is proud of the spirit exhibited by our Great Lakes Region dedicated team of employees and their commitment to the Holland community. Leonard Maas President PROVIDING EXCELLENCE IN RELATIONSHIP BANKING. Gillisse Construction Company /s/ Randall R. Smith Mitchell W. Padnos Randall R. Smith Executive Vice President President & CEO Louis Padnos Iron & Metal Company Henri P. Paterson 240 E. 8th Street Associate Broker/Partner Holland, MI 49423 Woodland Realty, Inc. 616-394-9600 www.paragonbank.com Randall R. Smith President & CEO Paragon Bank & Trust Richard G. Swaney Attorney at Law Swaney & Thomas, P.C. Bruce A. Thomas Chief of Bank Performance Capitol Bancorp Limited Robert J. Trameri Retired Paragon Bank & Trust DIRECTOR EMERITUS Richard H. Ruch OFFICERS Richard G. Swaney Chairman Robert J. Bates Vice Chairman Randall R. Smith President & CEO Eric J. Hoogstra Senior Vice President/Trust Officer G. Robert Mohr Senior Vice President M. Jane Reimersma Vice President Dean R. Weerstra Vice President/Trust Officer C O M M U N I T Y C O M M I T M E N T 25 BOARD OF DIRECTORS SUNRISE BANK OF ALBUQUERQUE Frederick D. Bernson At Sunrise Bank of Albuquerque, we embrace our state's multicultural composition President through active participation in local organizations formed to promote a sense of Sunrise Bank of Albuquerque community, as well as our diversity. We pride ourselves in being active participants in many organizations and projects, which exemplify this Turner W. Branch commitment: Branch Law Firm, P.A. * Sunrise Bank of Albuquerque is an active member of The Albuquerque Chamber David J. Daniel of Commerce, Albuquerque Economic Development, the Greater Hispano Chamber Executive Vice President of Commerce, the American Indian Chamber of Commerce of New Mexico, and the Sunrise Bank of Albuquerque Downtown Action Team. Helen A. Elliott * Sunrise Bank of Albuquerque was a significant sponsor of the Hispano CPA Chamber of Commerce fundraiser for the new Hispanic Cultural Center in Helen Elliott & Associates, PC Albuquerque. Sunrise Bank was also the Title Sponsor for the American Indian Chamber fundraiser for scholarships for Native American youth. E. Gary Fichtner Esthetic Dental Arts, Inc. * Sunrise Bank of Albuquerque aggressively participates in Small Business Administration Loan programs, which create jobs and help with community Donald E. Fry, MD redevelopment. Sunrise Bank of Albuquerque is located in the heart of the UNM-School of Medicine Downtown Revitalization District and has been instrumental in assisting the development of new businesses in the Revitalization Zone. William D. Hinz II President * Sunrise Bank of Albuquerque has originated numerous credit facilities for Sunrise Bank of Arizona the building of low-income apartment projects, and has provided funding for low and moderate-income housing developments. John R. Lewinger CEO * Several of our employees are active participants in the Credit Grubb & Ellis/Lewinger Hamilton Professionals International as well as the National Association of Women Business Owners. These organizations are directly involved in community Jason A. Shaffer causes, including scholarships for lower income disabled children, CEO counseling, and many other charitable endeavors. Sunrise Bank of Albuquerque It is through the considerable efforts of the directors, officers and employees Randy E. Whitehead of Sunrise Bank of Albuquerque that our institution has been a significant President contributor to the success of our community. New Mexico Coffee Company SMALLER BANK. BIGGER SERVICE.(TM) OFFICERS /s/ Jason A. Shaffer William D. Hinz II Jason A. Shaffer Chairman CEO Jason A. Shaffer CEO 225 Gold SW Albuquerque, NM 87102 Frederick D. Bernson 505-244-8000 President www.sunrisebankofalbuquerque.com David J. Daniel Executive Vice President, Secretary & CCO Conni L. Nunez-Jones Vice President J. Rodney Tafoya Vice President C O M M U N I T Y C O M M I T M E N T 26 VALLEY FIRST COMMUNITY BANK BOARD OF DIRECTORS Valley First Community Bank is committed to supporting our community through W. Craig Berger involvement in civic and non-profit organizations. Our commitment extends beyond CLU, ChFC fiscal support. Spence, Driscoll & Company We are a community partner with Camp CEO, an alliance of public and private Marilyn D. Cummings organizations that sponsors and runs a one-week summer camp for young women ages Realtor 13-17. The Camp introduces them to the possibilities of becoming business owners Russ Lyon Realty Company or executive professionals through a series of talks and group activities, including a Ropes course and a Business-in-a-Box project. All counselors and Michael J. Devine presenters at the camp are female business owners and executives who interact Attorney at Law with and mentor the young women throughout the week. I plan to represent Valley First by chairing the sponsorship committee and serving as a camp counselor Judith R. Egan during the 2003 camp. President Valley First Community Bank In December 2002, a group of Valley First employees orchestrated a support campaign for the Chrysalis Shelter for Victims of Domestic Violence, a local William R. Fitzpatrick organization that provides safe housing, counseling and domestic support for CPA victims of domestic violence. Our team obtained a wish list from Chrysalis and Hein & Associates, LLP then developed a holiday campaign that involved a lobby display and a direct solicitation of employees, directors and customers. By the end of the 3-week Steven M. Goldstein campaign, we had filled to overflowing an entire section of our lobby with Attorney at Law diapers, bedding, toys, clothing, baby and toddler accessories, food, and cash, Sacks, Tierney, P.A. Lawyers which we delivered with great joy to the very appreciative executive director of Chrysalis. In 2003, our employees plan to conduct at least two more similar Dr. Ross Halliday campaigns for Chrysalis. General Orthopedics Institute for Bone & Joint Disorders We have developed a special banking program for Scottsdale-based nonprofit organizations that includes a package of free basic banking services. We also Michael L. Kasten offer our conference room free of charge to local non-profit groups for their Managing Partner monthly meetings. Kasten Investments, LLC At Valley First Community Bank we believe in the power of partnership. We are Donald J. Mahoney very proud to actively partner with the nonprofit and civic organizations in our Managing Director community. Together we can help our community grow and improve our collective Trammell Crow Company quality of life. Gordon D. Murphy Retired EVP OUR BUSINESS IS HELPING YOUR BUSINESS TO GROW! Arizona Bankers Association /s/ Judith R. Egan Harry Rosenzweig, Jr. Judith R. Egan Co-Owner President Harry's Fine Jewelry Patricia B. Ternes 7501 East McCormick Parkway, Vice President North Court, Suite 105N Dain Rauscher Incorporated Scottsdale, AZ 85258 480-596-0883 www.valleyfirstbank.com OFFICERS Gordon D. Murphy Chairman Michael J. Devine Vice Chairman Harry Rosenzweig, Jr. Secretary Joseph D. Reid CEO Judith R. Egan President David D. Fortune Executive Vice President/CCO J. Patrick Blaine Vice President Victoria L. Bushnell Vice President David F. Forwood Vice President Daniel R. Klenske Vice President Nancy E. Selby Vice President C O M M U N I T Y C O M M I T M E N T 27 BOARD OF DIRECTORS YUMA COMMUNITY BANK Bruce I. Ash Yuma Community Bank has built on its motto of "Putting Yuma First," not only by Vice President continuing to focus on exceptional customer service, but also by giving the Paul Ash Management, LLC staff the opportunity to live that motto every day. Steven M. Binkley, Jr. Yuma Dentist Craig Barrows was pleasantly surprised by his experience with Yuma SW Division Manager Community Bank's new chief credit officer. "I called and Keith's response was, Arizona Public Service Company `What can we do for you? When is a good time for me to come to your office?' I've had other banks tell me to come in and fill out the paperwork. This bank Katherine M. Brandon was able to deliver what I needed a lot faster than what I was expecting. President Customer service is going away all over the country. I know how important it is, Yuma Community Bank and so does Yuma Community Bank. They just do everything for you." Raymond R. Corona Jane Kiley, who owns Hunter Employment Services with her husband, Tom, said they Optometrist and President have found Yuma Community Bank to be very responsive. "When we have had Corona Optique processes we needed to do differently, they were able to accommodate us cheerfully - we were able to use the Internet very effectively" she said. "The Juli Jessen staff at the bank has a can-do attitude. You tell them your needs and they find Director a way to do it." Gowan Company In addition to "Putting Yuma First" in the Bank, our employees have taken their Ram R. Krishna commitment to the community beyond the Bank. By joining organizations like the Ram R. Krishna, MD, P.C. board of the Yuma Community Food Bank, they are able to use their contacts to connect with farmers and get their products donated to the Yuma Food Bank. John T. Osterman Owner Yuma Community Bank's pledge to put Yuma first is the essence of a solid Osterman Financial Group commitment to serve the community. David S. Sellers President PUTTING YUMA FIRST. Sellers Petroleum Products, Inc. /s/ Katherine M. Brandon Caryl L. Stanley Katherine M. Brandon Partner President Costen-Stanley Partnership John R. Sternitzke 454 West Catalina Drive President Yuma, AZ 85365 Sternco Engineers, Inc. 928-782-7000 www.yumabank.com Pamela K. Walsma Attorney at Law Westover, Shadle, Carter & Walsma, PLC Ronald S. Watson Broker/Owner Era Matt Fischer Realtor Leonard C. Zazula Cashier-Western Regions Capitol Bancorp Limited OFFICERS Ronald S. Watson Chairman Ram R. Krishna Vice Chairman Joseph D. Reid CEO Pamela K. Walsma Secretary Katherine M. Brandon President Keith L. Simmonds Executive Vice President & CCO Theresa N. Wine Senior Vice President Kari M. Reily Vice President Roy E. Brown Vice President C O M M U N I T Y C O M M I T M E N T 28 [PHOTO] RISK MANAGEMENT WESTERN REGION I N T E G R I T Y [GRAPHIC] [PHOTO] RISK MANAGEMENT GREAT LAKES REGION BOARD OF DIRECTORS ANN ARBOR COMMERCE BANK Robert C. Carr Customers -- staff -- shareholders -- community. When each supports the other, Executive Vice President respect, reliability, and fidelity create trust and confidence. Capitol Bancorp Limited `Take care of the customers and the numbers will take care of themselves' has Richard G. Dorner been the basis of our decision-making. When this is the emphasis, staff, President & CEO shareholders and the community all benefit. Since our inception in 1990, we have Ann Arbor Commerce Bank experienced a variety of economic conditions. `Taking care of the customer' cannot be a generic phrase -- the individual and the situation must define it. James A. Fajen During the 13 years since we opened our doors, we have prospered by learning Attorney at Law what options to offer during various economic climates. The most recent trend in Fajen & Miller, P.L.L.C. the economy has benefited the borrower. The Federal Reserve System's pattern of lowering interest rates has been beneficial to the business community. James W. Finn Start-ups, spin-offs and expansions flourish during periods of low interest Chairman & CEO rates. Certainly, individuals have enjoyed the low mortgage rates. Refinancing Finn's-JM&J Insurance Agency, Inc. and investing in home remodeling or a house upgrade have balanced the consumer's lack of gains in other markets. H. Nicholas Genova Chairman & CEO But what about those who save? Current lower interest rate trends have not Washtenaw News Co. Inc. provided a benefit to them. This comes at the time when the largest segment of H.N. Genova Development consumers, the `Boomers', has experienced a diminished need to borrow with a greater emphasis on saving and investing. We wanted to create a benefit for Richard M. Greene those consumers. To that end we offered a CD Upgrade Voucher Promotion in President February 2002, anticipating CD rates would increase within the next few months. Point Training As that was not the case, we decided to extend the offer and provide options that will benefit the customer and are fair to the Bank. We have been able to Marilyn D. Katz-Pek realize our full potential by applying fairness to all involved. We have a loyal General Managing Partner customer base because we always seek to do the right thing. Biotechnology Business Consultants James C. Keen BUILDING LASTING RELATIONSHIPS...CREATING LIFETIME VALUE. President Cliff Keen Athletic /s/ Richard G. Dorner Richard G. Dorner David W. Lutton President & CEO President Charles Reinhart Company 2950 State Street South Fritz Seyferth Ann Arbor, MI 48104 Consultant 734-887-3100 Fritz Seyferth & Associates www.annarborcommerce.com Dr. Carl Van Appledorn Vice President Urological Surgery Associates, P.C. Warren E. Wright Chairman & Partner Renosol Corporation OFFICERS James A. Fajen Chairman Robert C. Carr Vice Chairman Warren E. Wright Secretary Richard G. Dorner President & CEO Clifford G. Sheldon Executive Vice President John J. Wilkins Senior Vice President Mary Hayes Vice President Rick H. James Vice President Louise A. Morse Vice President & Cashier John Nixon III Vice President James J. Plummer Vice President Bryan T. Singer Vice President Richard G. Tice Vice President I N T E G R I T Y 30 ARROWHEAD COMMUNITY BANK BOARD OF DIRECTORS As we organized Arrowhead Community Bank, the staff and founding board members Shelley L. Bade developed new relationships within the local business community: trades people, RPA, President community leaders, prospective investors and local media. We learned that these Bade Commercial Services, Inc. people were excited about the prospect of a bank focusing on building relationships. From "Day One", we shared the concept of a true community bank; David Brnilovich developing relationships based on honesty and trust; and establishing a Jennings, Strouss & Salmon, P.L.C. reputation for business integrity. W. Patrick Daggett Integrity is our standard. Board members and staff instinctively act with CPA integrity in all aspects of business. In selecting key personnel, we look for Daggett & Daggett, LLP that same kind of values match. Integrity within our organization is assumed -- it is the standard, not the exception. Michael J. Devine Attorney at Law We, at Arrowhead, have a "golden rule" to do what we say we are going to do, when we say we are going to do it. It is our practice to fully disclose all Richard J. Hilde costs related to doing business with Arrowhead at our first meeting with a Owner & CEO prospective client. This practice, at times, initially results in the loss of EPW, Inc. business to the competitors who appear to offer lower pricing. However, many times, these prospects return to our Bank once our competitors fully disclose Michael L. Kasten their pricing and fees. The Bank's straight-forward approach during the initial Managing Partner meeting transforms prospects into clients. We firmly believe if we are Kasten Investments, LLC forthright and act with integrity, we save the client time and money, which gains and preserves valuable relationships. Arlene Kulzer President A recent residential real estate loan applicant would agree. She was concerned Arrowhead Community Bank about the fees and time involved in the refinance of her home. Rather than attempt to persuade her to refinance with us, we suggested she speak with her Dennis E. Landauer, CPA current mortgage company about a streamline refinance. She did, was very pleased American Express Tax with our guidance and has since referred several clients to the Bank. & Business Services While the American media is full of examples of questionable business practices, Dr. Elaine P. Maimon, CEO we are encouraged by the response to our philosophy "integrity goes hand in hand Arizona State University West with good business". James J. McCue Aviation Consultant ARROWHEAD COMMUNITY BANK ...A RELATIONSHIP YOU CAN BANK ON. Sherwin Industries /s/ Arlene Kulzer Terrance C. Mead Arlene Kulzer Attorney at Law President Mead & Associates John C. Ogden 17235 North 75th Avenue, Suite B100 President & CEO Glendale, AZ 85308 SunCor Development Company 623-776-0800 www.arrowheadcommunitybank.com Carol A. Poore Vice Provost Arizona State University West Richard A. Shelton Executive Director Symphony of the West Valley OFFICERS Michael L. Kasten Chairman John C. Ogden Vice Chairman Joseph D. Reid CEO James J. McCue Secretary Arlene Kulzer President Dennis E. Landauer Chair, Directors Loan Committee Gary L. Weitner Executive Vice President/CCO William H. Smith Senior Vice President Deborah M. Charlesworth Vice President Barry S. Edwards Vice President Ursula L. Jackson Vice President I N T E G R I T Y 31 BOARD OF DIRECTORS DETROIT COMMERCE BANK Ralph J. Burrell Acts of kindness and commitment to the community are a standard of behavior we President practice each and every day at Detroit Commerce Bank. Our customers learn to SymCon expect a high level of integrity from us. We earn their trust. All of our customers, from high profile professionals to those with modest bank activity, Robert C. Carr know we will always do what we can, morally and ethically, to protect their good Executive Vice President name and financial reputation. Offering valued customers the benefits of on-line Capitol Bancorp Limited banking increases confidentiality and benefits both the bank, in goodwill, and the customers, in increased accessibility. The customers who benefit from such Vivian L. Carpenter an act of consideration tells friends how well the bankers at Detroit Commerce President Bank treat them. Atwater Entertainment Associates In some cases we generate additional business for the bank simply by Donald M. Davis, Jr. exemplifying honorable behavior. When one of our customers was ill, we were Vice President asked to provide some financial oversight to ensure that his money was safe from Health Alliance Plan unauthorized transactions until he was well enough to resume responsibility for his own finances. Later, that same customer found himself in need of greater Barbara B. Gattorn fiduciary assistance than we, as his bank, were prepared to provide. We did, Senior Advisor to the President however, assist him with securing a guardian appointed by the probate court, Detroit Regional Chamber thus saving his retirement funds. The guardian was so impressed with the honorable handling this man's finances received from Detroit Commerce Bank, the John R. Hirzel guardian became a customer who now brings his probate accounts to us on a CPA regular basis. Hirzel, Jackson and Swaine, PC Civic agencies and governmental units have to be particularly prudent in Martha K. Richardson selecting the professionals who take care of their finances. Detroit Commerce President Bank considers it a significant endorsement that city leaders and governmental Service Marketing Specialists, Inc. agencies have found us worthy of being invested with the public trust. Ben L. Schwegman President SMALLER BANK... BETTER SERVICE... Schwegman & Associates, Inc. EXPERIENCE THE DIFFERENCE. James F. Stapleton /s/ Linda A. Watters President Linda A. Watters B & R Consultants President & CEO Bruce A. Thomas Chief of Bank Performance 645 Griswold, Suite 70 Capitol Bancorp Limited Detroit, MI 48226 313-967-9700 Linda A. Watters www.detroitcommerce.com President & CEO Detroit Commerce Bank Neal F. Zalenko President & CPA Zalenko & Associates, Inc. OFFICERS Robert C. Carr Chairman Donald M. Davis, Jr. Secretary Linda A. Watters President & CEO Valora L. Jackson Vice President I N T E G R I T Y 32 EAST VALLEY COMMUNITY BANK BOARD OF DIRECTORS Taking the time to notice that a customer's behavior is out of the ordinary and Mark R. Allen strained, is good service. Having a relationship that makes that customer feel President & Attorney comfortable enough to confide in you is just the way we do business at East Mark R. Allen, P.C. Valley Community Bank. When a charter client asked to view the endorsement on a cashier's check she had sent through our Bank, an East Valley teammate inquired Blake L. Bottle further into her request. Partner Innovative Financial Solutions In our training as banking professionals, we have all learned that intelligent people with good common sense are favorite targets of con artists. Those Michael J. Devine criminals are very practiced and have a ready answer for every objection a Attorney at Law person is likely to make to their schemes. We believe it is our professional responsibility to help our customers identify situations that could put their Richard D. Frazier assets at risk. Executive Director Chandler Regional Hospital Foundation At East Valley Community Bank we accomplish this by knowing our customers well. Because of her prior experiences with the East Valley team and our relationships David L. Heuermann with her, she was receptive to inquiries about her transaction. President Axis Mortgage & Investments, LLC The customer believed she had won the Canadian Lottery. To claim her $250,000 prize, she was told she would need to send the taxes due in the form of a Michael L. Kasten cashier's check made payable to her husband. The cashier's check was to be held Managing Partner and returned to her when she received her lottery winnings. She waited four long Kasten Investments, LLC weeks for the armored car to deliver her winnings, speaking often with fictitious Canadian lottery officials who assured her that customs was holding Don B. Lindner up her delivery, and that she must have patience to reap this great reward. Senior Consultant Meanwhile, she learned that the check had cleared the Bank. Charon ECA By the time she asked East Valley Community Bank to view the endorsement, our Darra L. Rayndon client was certain that she had lost $10,000, with no hope of recovery. The bank Principal & President operations officer intervened with good news. The endorsement on the cashier's Rayndon & Longfellow, PC check was obviously a forgery, and instead of a few days, as she had been lead to believe, our client had plenty of time to dispute the transaction. Happily, Gerry J. Smith her $10,000 has been returned to her. President East Valley Community Bank This customer's experience demonstrates how East Valley Community Bank operates. We take the time, every time, to do the right thing. Our customers call this James C. Stratton integrity. We are proud to be a Bank that identifies integrity as a core value. President & CEO Boys & Girls Clubs of Scottsdale IN A WORD... QUALITY. Joseph A. Tameron CPA/Partner /s/ Gerry J. Smith Skinner, Tameron & Company, LLP Gerry J. Smith President Deborah A. Waitkus Owner Golf for Cause 1940 North Alma School Road Chandler, AZ 85224 480-726-6500 OFFICERS www.eastvalleybank.com Michael L. Kasten Chairman Michael J. Devine Vice Chairman James C. Stratton Secretary Joseph D. Reid CEO Gerry J. Smith President David D. Fortune Executive Vice President & CCO James D. Kennedy Senior Vice President Kevin L. Sellers Senior Vice President David M. Anderson Vice President James C. Laine Vice President I N T E G R I T Y 33 BOARD OF DIRECTORS GOSHEN COMMUNITY BANK Robert C. Carr Goshen Community Bank was formed with four main goals -- provide the best Executive Vice President service of any Bank in Goshen, provide assistance to the community, establish a Capitol Bancorp Limited great place for employees to work, and provide an excellent return to shareholders. Bank employees have opportunities to go above and beyond to assist David L. Cripe members of our community. Doctor of Optometry/Senior Partner Drs. Cripe & Stephens In October 2002 two customers entered Goshen Community Bank and requested a $7,000 advance on their joint credit card. While this activity seems harmless Carol M. Ebersole enough, it was when the couple returned and told the customer service VP Corporate Development representative they needed additional funds that the employees of Goshen Goshen Health System Community Bank exhibited integrity and an exceptional standard of behavior. While in conversation to complete the transaction, employees discovered that the Stephen L. Fidler couple had received a letter offering the chance to win $500,000 if they sent President money to Israel. The couple attempted to send the money to Israel but did not Kuert Concrete, Inc. have funds sufficient to cover the wire transfer transaction, so they returned to the Bank. Christopher J. Graff President & Chairman Employees asked the couple if a Bank employee could contact the police to Marque, Inc. confirm their suspicions about the request. Ultimately, the police and Goshen Community Bank employees convinced the couple that the situation was a scam. The Richard A. Hetler, Jr. customers then stated they had already wired $6,000 and were very thankful they Vice President & General Manager did not send another $7,000. They were very complimentary to everyone involved. Indiana Wood Products, Inc. Their relationship with Goshen Community Bank saved them from being defrauded further. Goshen police commended Bank staff for intervening in the situation and Gregory A. Hoogenboom providing personal financial safety to these citizens. President Hoogenboom Masonry, Inc. In this one customer encounter, Goshen Community Bank accomplished all four of its goals. Most important of all, Goshen Community Bank acted with the highest Douglas A. Johnston degree of integrity and made a lasting impact on our customers' lives. President Goshen Community Bank WE MAKE PEOPLE SMILE! Larry W. Newswanger Self-Employed /s/ Douglas A. Johnston Douglas A. Johnston Matthew J. Pletcher President Partner Whitcraft & Pletcher 511 W. Lincoln Avenue Fred M. Ramser Goshen, IN 46526 Retired 574-533-2006 www.goshenbank.com Dennis L. Sorg President Sorg Dodge, Inc. Douglas A. Stanley Owner Douglas A. Stanley, DDS OFFICERS Robert C. Carr Chairman & CEO Gregory A. Hoogenboom Secretary Douglas A. Johnston President Connie O. Horvath Vice President Leah L. Stevens Vice President I N T E G R I T Y 34 [PHOTO] ITEM PROCESSING GREAT LAKES REGION MAXIMIZING POTENTIAL [GRAPHIC] [PHOTO] OPERATING SYSTEMS WESTERN REGIONS BOARD OF DIRECTORS BANK OF TUCSON Bruce I. Ash This year marks the 100th anniversary of flight when the Wright brothers changed Vice President the world of transportation. Their example of maximizing potential is a great Paul Ash Management, LLC one. They succeeded where others failed by commitment to their goal. They focused on refining the details related to the balance and control required to Slivy Edmonds Cotton launch a successful flight. Their goal was to fly an airplane, but their focus Chairman & CEO was on the many steps required to get there. Perpetua, Inc. The Bank of Tucson has not been around for 100 years, but it looks to the Michael J. Devine example set by the Wrights as a lesson for success. Bank of Tucson focuses on Attorney at Law the details. Like the Wrights, Bank of Tucson identifies the steps necessary to achieve success. Our goal is to be the bank of choice for the Tucson community. Brian K. English General Counsel Bank of Tucson will celebrate its 7th anniversary this year. Each year we have Capitol Bancorp Limited endeavored to take full advantage of the potential and opportunity that we face as a company and as individuals. We enjoy our affiliation with the other Richard N. Flynn financial institutions in the Capitol Bancorp family because it helps us to President maximize our potential. We are able to focus on the details of servicing our Flynn & Associates customers and developing our unique bank, while relying on the support from Capitol. We are also able to serve a greater range of customers in the Tucson Michael F. Hannley community through our relationship with our affiliated banks. President & CEO Bank of Tucson As the first Capitol affiliate in the Western regions, we liken ourselves to the Wright brothers. We are the Bank that completed the inaugural flight. Our Michael J. Harris commitment to success is both an example for our affiliates, and a continued Associate Broker challenge for our company and our employees. Long Realty Company Richard F. Imwalle IN THE SPIRIT OF GIVING, WE RECEIVE. President University of Arizona Foundation /s/ Michael F. Hannley Michael F. Hannley Michael L. Kasten President & CEO Managing Partner Kasten Investments, LLC 4400 East Broadway Burton J. Kinerk Tucson, AZ 85711 Attorney at Law 520-321-4500 Kinerk, Beal, Schmidt & Dyer, PC www.bankoftucson.com Humberto S. Lopez President HSL Properties, Inc. Lyn M. Papanikolas Realtor Long Realty Company OFFICERS Richard F. Imwalle Chairman Michael J. Devine Vice Chairman Richard N. Flynn Secretary Michael F. Hannley President & CEO C. David Foust Executive Vice President & CCO Barbara A. Sadler Senior Vice President Sandi L. Smithe Senior Vice President Julie E. Souverielle First Vice President Michael G. Rombold Vice President M A X I M I Z I N G P O T E N T I A L 36 BRIGHTON COMMERCE BANK BOARD OF DIRECTORS Capitol Bancorp's core values encompass numerous critical aspects of banking. At Robert C. Carr Brighton Commerce Bank we have appropriately addressed these values within our Executive Vice President strategic plan as outlined in our core strategies. These core strategies are Capitol Bancorp Limited Brighton Commerce Bank's long-term principles that we follow consistently. John C. Codere Our strategies focus on the core value of "Maximizing Potential". These President strategies are: Brighton Block & Concrete * To establish and maintain a presence in the greater Brighton area as THE Michael B. Corrigan local community bank that provides superior customer service. We feel President confident our local community bank philosophy and image will help attract Corrigan Oil Company, Inc. and retain customers, whether businesses or consumers; Scott C. Griffith * To set the highest standards for hiring and maintaining the most qualified, President customer service oriented associates in the industry. We believe our Era Griffith Realty representatives are the most important asset we have and are essential to our success; William A. LaMarra Chairman & CEO * To establish and implement the most effective communication systems and Excelda Manufacturing networks for, and with, our customers and associates. These are essential to provide superior customer service; Mark A. Latterman President * To build diverse deposit and loan portfolios of the highest quality with a Latterman & Associates, PC primary focus on the local community. This helps substantiate that we are a local community bank, which in turn helps maximize the Bank's potential Piet W. Lindhout with our community; CEO Lindhout Associates Architects AIA * To create a professional and enjoyable environment so that customers and associates will find great pleasure in working with Brighton Commerce Bank. Gary T. Nickerson This strategy is instrumental in the growth and retention of customers and President & CEO associates. Brighton Commerce Bank With the proper execution of these strategies, we are provided with the Candice G. Randolph opportunity to fulfill our mission of exceeding the expectations of our Executive Vice President customers, associates and shareholders while "Maximizing Potential." Randolph Custom Homes Mitchell J. Stanley PERSONALIZED SERVICE BY LOCAL EXPERIENCED PERSONNEL. President Mickey Stanley & Associates /s/ Gary T. Nickerson, Sr. Gary T. Nickerson, Sr. James A. Winchel President & CEO President Colt Park Agency, Inc. 8700 North Second Street Brighton, MI 48116 OFFICERS 810-220-1199 www.brightoncommerce.com Robert C. Carr Chairman Michael B. Corrigan Vice Chairman Gary T. Nickerson, Sr. President & CEO Joseph M. Petrucci Senior Vice President John P. Szydzik Vice President & Cashier William R. Anderson Vice President Mark R. DuShane Vice President Linda K. Lavely Vice President J. Todd Potter Vice President M A X I M I Z I N G P O T E N T I A L 37 BOARD OF DIRECTORS MUSKEGON COMMERCE BANK Dr. Rick E. Amidon I've been asked many times by people outside of our organization, "What makes President your bank successful compared to your competition in Muskegon?" Muskegon Baker College of Muskegon Commerce Bank's success can be partially attributed to many factors including: timing, luck, excellent employees and a dedicated Board of Directors. Still, the Philip J. Andrie primary reason that we've grown profitably has been our ability to Maximize our President Potential. Andrie, Inc. While all of the Capitol Bancorp banks share similar core values, it is up to William C. Cooper each individual bank's management team to develop its own niche and to exploit President it to the bank's full advantage. I was often reminded during our organizational Omni Fitness Club period that the bank would not come with a playbook, and that all of Capitol's banks are successful for different reasons. What works in another community Thomas F. DeVoursney might not necessarily work in Muskegon and vice versa. Our challenge would be to President assess the market and to develop a strategy to showcase our strengths. Shape Corporation When we opened our bank in late 1997, it had been over 100 years since a bank Edgar W. Hunt had been chartered in Muskegon. That, combined with the fact that we initially President had only six employees and only one location, made customers understandably United Way of Muskegon County skeptical. We overcame the limitations of a single location by utilizing our courier service to greatly expand our service area. Although this practice had Christopher L. Kelly been widely used by the existing Capitol Bancorp banks, it was a new and welcome Attorney at Law service in Muskegon. Our courier now serves approximately 75 business customers Parmenter O'Toole within a 15 mile radius of the Bank that would likely not be customers without the service. We were also able to convince our customers that being small was an Daniel J. Kuznar advantage since the customers and staff could easily get acquainted and that all Owner decisions would be made by the six employees on site. Quality Tool & Stamping Company, Inc. The most notable area in which we have maximized our potential is residential Donald Martines mortgage lending. While we're not among the top ten affiliate banks in terms of President asset size, we are consistently among the top two or three residential mortgage West Michigan Grinding & Machine Co. producers. Muskegon Commerce Bank has been able to develop strong relationships Ace Tooling with homeowners, realtors, builders and developers in Muskegon that should pay dividends for years to come. Robert J. McCarthy President & CEO Muskegon Commerce Bank BANKING ON OUR COMMUNITY... Chris Ann McGuigan /s/ Robert J. McCarthy President & CEO Robert J. McCarthy Community Foundation for President & CEO Muskegon County Bruce A. Thomas 255 Seminole Road Chief of Bank Performance Muskegon, MI 49444 Capitol Bancorp Limited 231-737-4431 www.muskegoncommerce.com James Stanford Tyler President Tyler Sales Company, Inc. OFFICERS James Stanford Tyler Chairman Christopher L. Kelly Vice Chairman Robert J. McCarthy President & CEO Eric B. Seifert Senior Vice President Terri K. Swarts Vice President David C. Christopher Vice President Brent A. McCarthy Vice President M A X I M I Z I N G P O T E N T I A L 38 RED ROCK COMMUNITY BANK BOARD OF DIRECTORS By helping an employee realize a personal community service goal, Red Rock Eric L. Colvin Community Bank has made steps toward maximizing its potential as well. In August Secretary/Treasurer of 2002, Red Rock Community Bank joined with several other sponsors of a Marnell Corrao Assoc., Inc. nonprofit Hospice fundraiser to benefit terminally ill children and their families. Michael J. Devine Attorney at Law A Red Rock employee who has taken an active interest in the local Hospice organization, and sits on the sponsoring Golden Monarch Council, brought this Molly K. Hamrick opportunity to the Bank. Our employee became interested in Nathan Adelson Vice President & CFO Hospice while serving as a United Way campaign representative. The group was Coldwell Banker Premier Realty given a tour after one of the leadership meetings was held at the Hospice facility. After that one tour, our employee knew in her heart that it was a goal Philip G. Hardy, Jr. of hers to become a volunteer and to make a difference in the community. Vice President & Project Manager Hardy Painting & Drywall She has recently reduced her role to a part-time basis at the Bank in order to work in an expanded capacity as a hospice volunteer. Volunteering in this James A. Harris capacity required training classes that were held on Saturdays as well as an Vice President in-house job-shadowing program so that she could be effective with her patients Brown and Brown Insurance and families at this very difficult stage of life. Keith W. Langlands Preparations are already in motion for this year's annual event and our employee Partner & CPA is actively soliciting sponsorships throughout the community for the function. Langlands and Anaya Limited She continues to have interaction with several bank clients who have had exposure to, or experience with, this same organization. Several banking Charles L. Lasky relationships have been strengthened and maintained due to her personal interest President in her clients and their mutual experiences involving hospice care. Lasky, Fifarek & Hogan, P.C. Red Rock will continue to develop with the community by responding to Thomas C. Mangione needs-personal and financial. Chairman, President & CEO Red Rock Community Bank PART OF THE SUMMERLIN LANDSCAPE. Joseph D. Reid III Corporate Counsel /s/ Thomas C. Mangione Capitol Bancorp Limited Thomas C. Mangione Chairman, President & CEO John A. Stuart President Tartan Consultants, Ltd. 10000 West Charleston, Suite 100 Las Vegas, NV 89135 John Christopher Stuhmer 702-948-7500 CEO www.redrockcommunity.com Christopher Homes Fredrick P. Waid COO Peccole Nevada Corp. OFFICERS Thomas C. Mangione Chairman, President & CEO Charles L. Lasky Secretary James F. Wojewodka Executive Vice President & Senior Lending Officer Brian W. Astle Senior Vice President & CCO M A X I M I Z I N G P O T E N T I A L 39 BOARD OF DIRECTORS SUNRISE BANK OF SAN DIEGO Steven K. Black Sunrise Bank of San Diego is passionate in our mission to provide unparalled Director service to our team members, clients, community, and shareholders, through Sunrise Bank of San Diego embracing our belief in respect, integrity and an appreciation for the combined benefits of maximizing potential. Richard A. Byer President Our all-star team of bankers created this mission statement to represent a focus Bycor General Contractor of continued growth as a premier community bank in San Diego and to compliment the core values of our bank development partner, Capitol Bancorp. Utilizing the Craig V. Castanos talent and ability of our local team of professionals, while leveraging the CPA/Owner support of our partner, we share a vision embodied in the core value of Craig V. Castanos, CPA maximizing potential as a company and as individuals. Randall S. Cundiff Maximizing potential starts with promoting a culture where excellence is the President standard and everyone has the opportunity to grow -- both personally and Sunrise Bank of San Diego professionally. In our effort to continually exceed client expectations, attracting and retaining individuals of the highest caliber is paramount. The William D. Hinz II essence of this core value has helped us attain recognition as the 2002 #1 CEO Community Bank SBA 504 Lender for San Diego County. The Small Business Sunrise Bank of Arizona Administration honored Sunrise Bank as the number two overall bank lender in San Diego County, out of 25 lenders who participated in the small business loan John S. Lewis program. Our 14 varsity players outperformed expectations. The synergy of our President-Western Regions efforts helped us close 15 SBA 504 loan transactions totaling over $18 million Capitol Bancorp Limited in loan volume for the year. Toby T. Macfarlane Through our network of secondary market funding sources and participations from Senior Vice President our family of sister banks, we are meeting the financing needs of clients that United Title Company would traditionally be out of the lending scope for a bank of our size. In September 2002, through the use of the SBA 504 loan program and participating Robert J. Matkovich lenders, Sunrise Bank structured a financing package for a small business owner Robert J. Matkovich, DDS, Inc. to purchase a commercial property. The total project, which exceeded $3.5 million, is an example of our ability to maximize alternative financing sources John F. McColl for the benefit of our clients. The knowledge, expertise, and experience of our Owner/Treasurer team combine to represent the potential of our organization. Attitude, drive, Trinity Housing Group and dedication maximize return on our abilities. James L. McCullough Entrepreneur WE WILL STAY THE COURSE. Ronald D. McMahon /s/ Randall S. Cundiff President Randall S. Cundiff McMahon Development Group, LLC President John M. Rooney President 4570 Executive Drive, Suite 110 Torrey Financial Group San Diego, CA 92121 858-625-9050 Rande H. Turner www.sunrisebanksandiego.com President T2 Ventures OFFICERS John S. Lewis Chairman & CEO William D. Hinz, II Vice Chairman Randall S. Cundiff President Suzanne K. Gregory Executive Vice President, CCO & Secretary Timothy M. Himstreet Senior Vice President Joseph L. Kennedy Vice President M A X I M I Z I N G P O T E N T I A L 40