MARKET FOR THE REGISTRANT'S COMMON STOCK AND RELATED STOCKHOLDER MATTERS Inter-Tel common stock is traded over-the-counter (symbol INTL) and since February 1983 has been included in the Nasdaq National Market System. As of February 1, 1997 there were of record approximately 1,000 shareholders of the Company's common stock. The Company believes there are approximately 2,000 additional beneficial holders of the Company's common stock. The following table sets forth high and low closing prices reported by Nasdaq. Inter-Tel has never paid a cash dividend on its common stock and presently does not intend to do so. Future dividend policy will depend on Company earnings, capital requirements for growth, financial conditions and other factors. 1996 High Low First Quarter 18 1/2 11 3/8 Second Quarter 28 3/8 17 1/2 Third Quarter 26 5/8 16 Fourth Quarter 24 1/2 12 1995 High Low First Quarter 13 6 7/8 Second Quarter 16 1/8 11 9/16 Third Quarter 19 3/4 14 7/8 Fourth Quarter 17 3/8 13 7/8 29 SELECTED FINANCIAL DATA Financial Summary (1) (In thousands, except per share amounts and ratios) For the years ended December 31, 1996 1995 1994 1993 1992 Net sales $185,884 $150,533 $123,878 $103,373 $88,120 Cost of sales 104,966 87,696 74,033 63,088 54,031 Research & development 6,581 5,764 4,537 4,114 3,928 Selling, general and administrative 56,386 43,578 36,502 29,682 25,040 Special charge 4,542 (2) 1,315 (3) -- -- -- - - ---------------------------------------------------------------------------------------------------------- Operating income 13,409 (2) 12,180 (3) 8,806 6,489 5,121 - - ---------------------------------------------------------------------------------------------------------- Interest and other income 1,974 1,674 904 282 680 Interest expense (77) (106) (122) (449) (736) - - ---------------------------------------------------------------------------------------------------------- Income before income taxes 15,306 (2) 13,748 (3) 9,588 6,322 5,065 Income taxes 6,264 5,249 3,648 2,381 1,901 - - ---------------------------------------------------------------------------------------------------------- Net income $9,042 (2) $8,499 (3) $5,940 $3,941 $3,164 - - ---------------------------------------------------------------------------------------------------------- Net income per share $0.68 (2) $0.71 (3) $0.54 $0.44 $0.37 - - ---------------------------------------------------------------------------------------------------------- Average shares outstanding 13,395 12,001 10,900 9,030 8,660 - - ---------------------------------------------------------------------------------------------------------- BALANCE SHEET DATA Total assets $132,611 $118,767 $67,748 $57,467 $37,838 Working capital 79,709 75,623 37,220 34,244 12,484 Long-term debt -- -- -- 188 2,184 Shareholders' equity 94,934 85,117 45,122 38,605 19,375 - - ---------------------------------------------------------------------------------------------------------- KEY RATIOS Current ratio 4.09 4.36 3.25 3.32 1.87 Term debt/equity -- -- -- -- 0.11 Return on equity-continuing operations 0.11 0.19 0.15 0.20 0.19 - - ---------------------------------------------------------------------------------------------------------- (1) Financial data for all periods have been restated to reflect the acquisition of Florida Telephone Systems, Inc. in May 1996 accounted for as a pooling of interests. (2) Operating income includes a special charge of $4.5 million, which reduced net income by $2.7 million or $.20 per share. This special charge reflects the decision by the Company to replace its MIS system software. Without this special charge, the Company would have reported operating income of approximately $18.0 million and net income of approximately $11.8 million, or $.88 per share in the year ended December 31, 1996. (3) Operating income includes a special charge of $1.3 million, which reduced net income by $815,000, or $.07 per share. This special charge reflects the costs associated with integrating the operations of entities acquired in May 1995. Without this special charge, the Company would have reported operating income of approximately $13.5 million and net income of approximately $9.3 million, or $.78 per share, in the year ended December 31, 1995. 30 MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS General Inter-Tel is a single point of contact, full service solutions integrator providing AXXESS and Axxent digital business communication platforms, AXXESSORY Talk voice processing platforms, call processing and voice processing software along with various other productivity enhancing software applications, computer telephone integration, and network services and long distance calling services, as well as maintenance, leasing and support services. The Company's Common Stock is quoted on the NASDAQ National Market System under the symbol INTL. The Company has developed networks of direct sales offices, dealers and value added resellers (VARs) which sell the Company's products. In recent periods, the Company has focused on expanding its direct sales capabilities and its dealer and VAR network. The Company has acquired a number of resellers of telephony products and integrated these operations with its existing direct sales operations in the same geographic areas and in other strategic markets. Sales of systems through the Company's dealers and VARs typically generate lower gross margins than sales through the Company's direct sales organization, although direct sales typically require higher levels of selling, general and administrative expenses. In addition, the Company's long distance and network services typically generate lower gross margins than sales of software and system products. Accordingly, the Company's margins may vary from period to period depending upon distribution channel and product mix. In the event that sales through dealers or sales of long distance services increase as a percentage of net sales, the Company's overall gross margin could decline. The Company's operating results depend upon a variety of factors, including the volume and timing of orders received during a period, the mix of products sold and mix of distribution channels, general economic conditions, patterns of capital spending by customers, the timing of new product announcements and releases by the Company and its competitors, pricing pressures and the availability and cost of products and components from the Company's suppliers. In addition, the Company is subject to seasonality in its operating results, as net sales for the first and third quarters are frequently less than those experienced during the fourth and second quarters, respectively. The markets served by the Company have been characterized by rapid technological changes and increasing customer requirements. The Company has sought to address these requirements through the development of software enhancements and improvements to existing systems and the introduction of new products and applications. The Company's research and development efforts over the last several years have been focused primarily on developing new products such as the Inter-Tel Axxent system, enhancing the CTI capabilities of the AXXESS digital communications platform, as well as expanding the capacity of the Company's AXXESS and AXXESSORY Talk systems. Current efforts are related to support of industry standard CTI interfaces, development of additional applications and features, the development of an internet voice server (Vocal'Net), and the development of a LAN-based Communications Server incorporating the Company's Call Processing and Voice Processing software. New applications under development include Basic Rate ISDN, 31 networking, and unified messaging. The software-based architecture of the AXXESS system facilitates maintenance and support, upgrades, and incorporation of additional features and functionality. The Company offers to its customers a package of lease financing and other services under the name Totalease. Totalease provides to customers lease financing, maintenance and support services, fixed price upgrades and other benefits. The Company finances this program through the periodic resale of lease rental streams to financial institutions. Net sales of the Company have increased substantially in each of the past three years. Such increases were 23.5%, 21.5% and 19.8% in 1996, 1995 and 1994, respectively, over the preceding year. All periods have been restated to reflect the acquisition of Florida Telephone Systems, Inc. in May 1996, which was accounted for as a pooling of interests. Results of Operations The following table sets forth certain statement of operations data of the Company expressed as a percentage of net sales for the periods indicated: Year Ended December 31 1996 1995 1994 ---- ---- ---- Net sales 100.0% 100.0% 100.0% Cost of sales 56.5 58.3 59.8 ----- ----- ----- Gross margin 43.5 41.7 40.2 Research and development 3.5 3.8 3.6 Selling, general and administrative 30.3 28.9 29.5 Special charge 2.5 0.9 0.0 ----- ----- ----- Operating income 7.2 8.1 7.1 Other income 1.1 1.1 0.7 Interest expense 0.0 0.1 0.1 Income taxes 3.4 3.5 2.9 ----- ----- ----- Net income 4.9% 5.6% 4.8% ----- ----- ----- Year Ended December 31, 1996 Versus Year Ended December 31, 1995 Net sales increased 23.5% to $185.9 million in 1996 from $150.5 million in 1995. Sales from direct sales offices accounted for approximately $14.7 million of the increase, and increased sales from wholesale distribution accounted for approximately $12.2 million of the increase. The remaining increases occurred in long distance sales and other operations. Gross profit increased to $80.9 million, or 43.5% of net sales in 1996 from $62.8 million, or 41.7% of net sales in 1995. This reflected the continuing transition to the dealer network and the expansion of AXXESS software and systems sales. Research and development expenses increased to $6.6 million, or 3.5% of net sales in 1996 from $5.8 million, or 3.8% of net sales, in 1995. These expenses in both 1996 and 1995 were directed principally to the continued development of the AXXESS and Inter-Tel Axxent software and systems, unified messaging and voice processing software, Vocal'Net 32 and Vocal'Net server, and CTI applications. The Company expects that research and development expenses will continue to increase in absolute dollars as the Company continues to develop and enhance existing and new technologies and products. These expenses may vary, however, as a percentage of net sales. Selling, general and administrative expenses increased to $56.4 million, or 30.3% of net sales in 1996, from $43.6 million, or 28.9% of net sales, in 1995. This reflected increased incentive and other compensation, costs associated with the implementation of the Company's information systems, additional personnel to support the direct dealer network and expanded long distance operations, and expenses associated with the expansion of international operations. The Company expects that selling, general and administrative expenses will increase in absolute dollars, but may vary as a percentage of net sales. During the fourth quarter of 1996, the Company decided to replace its MIS system software with an integrated solution from a more established vendor and accordingly wrote off the software license and implementation costs relating to the system software being replaced. The special pre-tax charge of $4.5 million ($.20 per share after tax), reflects the costs associated with the Company's decision to abandon its current MIS software in favor of different system software. Other income increased in 1996 principally from the investment of the funds received from the August 1995 public offering and funds generated through operating cash flow. Net income increased 6.4% to $9.0 million, or $.68 per share, in 1996 including the special charge recognized in the fourth quarter, compared to $8.5 million, or $.71 per share, in 1995. Excluding the special charges in both periods, net income would have been $11.8 million, or $.88 per share, for 1996 compared to $9.3 million, or $.78 per share for 1995. In addition, net income per share in 1996 is based on an additional 2.0 million average shares outstanding in 1996, reflecting the August 1995 public stock offering. Year Ended December 31, 1995 Versus Year Ended December 31, 1994 Net sales increased 21.5% to $150.5 million in 1995 from $123.9 million in 1994. Sales from direct sales offices accounted for approximately $9.5 million of the increase, with wholesale distribution sales increasing approximately $11.2 million. The remaining increases occurred in long distance sales and other operations. Gross profit increased to $62.8 million, or 41.7% of net sales in 1995 from $49.8 million, or 40.2% of net sales in 1994. This reflected the transition to the direct dealer network and the expansion of AXXESS software and systems sales. Research and development expenses increased to $5.8 million, or 3.8% of net sales in 1995 from $4.5 million, or 3.6% of net sales, in 1994. These expenses in both 1995 and 1994 were directed principally to the continued development of the AXXESS and Inter-Tel Axxent software and systems, unified messaging and voice processing software applications and CTI applications. Selling, general and administrative expenses increased to $43.6 million, or 28.9% of net sales in 1995, from $36.5 million, or 29.5% of net sales, in 1994. This reflected 33 increased incentive and other compensation, costs associated with the implementation of new information systems, additional personnel to support the direct dealer network and expanded long distance operations, and expenses associated with expansion of operations of the Company's Asian subsidiary. The special pre-tax charge of $1.3 million ($.07 per share after tax), reflects the costs associated with integrating the operations of American Telcom Corp. of Georgia, Inc. and Access West, Inc. The special charge principally includes costs associated with redundancy in inventories, equipment abandonment, the combination and relocation of business operations, employee reductions and the write-off of intangible assets. Other income increased in 1995 principally from the investment of the funds received from the August 1995 public offering and funds generated through operating cash flow. Net income increased 43.1% to $8.5 million, or $.71 per share, in 1995 after a special charge recognized in the second quarter, from $5.9 million, or $.54 per share, in 1994. Without the special charge, net income would have been $9.3 million, or $.78 per share, for the year. In addition, net income per share in 1995 is based on an additional 2 million average shares outstanding in August 1995, reflecting the 1995 public stock offering. Inflation/Currency Fluctuation Inflation and currency fluctuations have not previously had a material impact on Inter-Tel's operations. International procurement agreements have traditionally been denominated in U.S. currency. Moreover, a significant amount of contract manufacturing has been or is expected to be moved to domestic sources. The expansion of international operations in the United Kingdom and Europe and anticipated increased sales in Japan and Asia and elsewhere could result in higher international sales as a percentage of total revenues, but international revenues are currently not significant. Liquidity and Capital Resources The Company continues to expand its dealer and direct sales network, which has required and is expected to require working capital for increased accounts receivable and inventories. During 1996, receivables and inventories increased approximately $909,000. This increase was principally funded by cash flow from operations and existing cash balances. The Company also expended approximately $7.0 million during 1996 for property and equipment, which was principally funded by operating cash flow. At December 31, 1996, the Company had $38.9 million in cash and equivalents, which represents a decrease of approximately $704,000 from December 31, 1995. The Company has a loan agreement with Bank One, Arizona, NA which provides for a $5.0 million, unsecured revolving line of credit. The credit facility is annually renewable and is available through April 30, 1997. Under the credit facility, the Company has the option to borrow at a prime rate or adjusted LIBOR interest rate. During the year ended December 31, 1996, the credit facility was used primarily to support international letters of credit to suppliers. In August 1995, the Company received approximately $30.7 million from a public offering. The proceeds were used to finance acquisitions, for working capital, capital expenditures and other general corporate purposes. 34 The Company offers to its customers lease financing and other services, including its Totalease program, through its Inter-Tel Leasing subsidiary. The Company funds its Totalease program in part through the sale to financial institutions of rental income streams under the leases. Resold Totalease rentals totaling $66.0 million remain unbilled at December 31, 1996. The Company is obligated to repurchase such income streams in the event of defaults by lease customers and, accordingly, maintains reserves based on loss experience and past due accounts. Although the Company to date has been able to resell the rental streams from leases under the Totalease program profitably and on a substantially current basis, the timing and profitability of lease resales could impact the Company's business and operating results, particularly in an environment of fluctuating interest rates. If the Company is required to repurchase rental streams and realizes losses thereon in amounts exceeding its reserves, its operating results will be adversely affected. The Company believes that its working capital and credit facilities, together with cash generated from operations, will be sufficient to fund purchases of capital equipment, finance cash acquisitions which the Company may consider and provide adequate working capital for the foreseeable future. However, to the extent that additional funds are required in the future to address working capital needs and to provide funding for capital expenditures, expansion of the business or additional acquisitions, the Company will seek additional financing. There can be no assurance that additional financing will be available when required or on acceptable terms. 35 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA Report of Ernst & Young LLP, Independent Auditors Shareholders and Board of Directors Inter-Tel, Incorporated We have audited the accompanying consolidated balance sheets of Inter-Tel, Incorporated and subsidiaries as of December 31, 1996 and 1995, and the related consolidated statements of income, shareholders' equity, and cash flows for each of the three years in the period ended December 31, 1996. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with generally accepted auditing standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of Inter-Tel, Incorporated and subsidiaries at December 31, 1996 and 1995, and the consolidated results of their operations and their cash flows for each of the three years in the period ended December 31, 1996, in conformity with generally accepted accounting principles. /s/Ernst & Young LLP Phoenix, Arizona February 28, 1997 36 INTER-TEL, INCORPORATED AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS December 31, 1996 and 1995 (In thousands) - - ------------------------------------------------------------------------------------------------------ 1996 1995 ASSETS CURRENT ASSETS Cash and equivalents $ 38,936 $ 39,640 Accounts receivable, less allowances of $3,096 in 1996 and $1,822 in 1995 29,998 29,789 Inventories, less allowances of $2,979 in 1996 and $2,499 in 1995 21,280 20,580 Net investment in sales-leases 8,243 3,629 Prepaid expenses and other assets 7,008 4,501 - - ------------------------------------------------------------------------------------------------------ TOTAL CURRENT ASSETS 105,465 98,139 PROPERTY, PLANT & EQUIPMENT 11,189 11,813 OTHER ASSETS` 15,957 8,815 - - ------------------------------------------------------------------------------------------------------ $ 132,611 $ 118,767 - - ------------------------------------------------------------------------------------------------------ LIABILITIES AND SHAREHOLDERS' EQUITY CURRENT LIABILITIES Accounts payable $ 8,915 $ 11,262 Other current liabilities 16,841 11,254 - - ------------------------------------------------------------------------------------------------------ TOTAL CURRENT LIABILITIES 25,756 22,516 DEFERRED TAX LIABILITY 8,635 7,228 OTHER LIABILITIES 3,286 3,906 SHAREHOLDERS' EQUITY Common stock, no par value - authorized 30,000,000 shares, issued and outstanding -- 12,944,286 shares in 1996 and 12,812,874 shares in 1995 59,875 58,966 Retained earnings 35,464 26,422 Currency translation adjustment (359) (112) - - ------------------------------------------------------------------------------------------------------ 94,980 85,276 Less receivable from Employee Stock Ownership Trust (46) (159) - - ------------------------------------------------------------------------------------------------------ TOTAL SHAREHOLDERS' EQUITY 94,934 85,117 - - ------------------------------------------------------------------------------------------------------ $ 132,611 $ 118,767 - - ------------------------------------------------------------------------------------------------------ See accompanying notes. 37 INTER-TEL, INCORPORATED AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF INCOME Years Ended December 31, 1996, 1995 and 1994 (In thousands, except per share data) - - ------------------------------------------------------------------------------------------------------ 1996 1995 1994 ---- ---- ---- NET SALES $185,884 $150,533 $123,878 Cost of sales 104,966 87,696 74,033 - - ------------------------------------------------------------------------------------------------------ GROSS PROFIT 80,918 62,837 49,845 Research and development 6,581 5,764 4,537 Selling, general and administrative 56,386 43,578 36,502 Special charge 4,542 1,315 -- - - ------------------------------------------------------------------------------------------------------ OPERATING INCOME 13,409 12,180 8,806 - - ------------------------------------------------------------------------------------------------------ Other income 1,974 1,674 904 Interest expense (77) (106) (122) - - ------------------------------------------------------------------------------------------------------ INCOME BEFORE INCOME TAXES 15,306 13,748 9,588 INCOME TAXES Current 3,480 1,007 2,929 Deferred 2,784 4,242 719 - - ------------------------------------------------------------------------------------------------------ 6,264 5,249 3,648 - - ------------------------------------------------------------------------------------------------------ NET INCOME $9,042 $8,499 $5,940 - - ------------------------------------------------------------------------------------------------------ NET INCOME PER SHARE $ 0.68 $ 0.71 $ 0.54 - - ------------------------------------------------------------------------------------------------------ Average number of common shares outstanding 13,395 12,001 10,900 - - ------------------------------------------------------------------------------------------------------ See accompanying notes. 38 INTER-TEL, INCORPORATED AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY Years Ended December 31, 1996, 1995 and 1994 (In thousands) - - ---------------------------------------------------------------------------------------------------------------------- Currency Receivable Common Retained Translation From Stock Earnings Adjustment ESOP Total ----- -------- ---------- ---- ----- - - ---------------------------------------------------------------------------------------------------------------------- Balance at December 31, 1993 $ 27,254 $ 11,983 $ (293) $ (369) $ 38,575 Exercise of stock options 187 187 Tax benefit from stock options 103 103 Stock issued in acquisition 41 41 Net income 5,940 5,940 Gain on currency translation 171 171 Collection from ESOP 105 105 - - ---------------------------------------------------------------------------------------------------------------------- Balance at December 31, 1994 27,585 17,923 (122) (264) 45,122 Issuance of 2,000,000 shares of common stock 30,670 30,670 Exercise of stock options 503 503 Tax benefit from stock options 208 208 Net income 8,499 8,499 Gain on currency translation 10 10 Collection from ESOP 105 105 - - ---------------------------------------------------------------------------------------------------------------------- Balance at December 31, 1995 58,966 26,422 (112) (159) 85,117 - - ---------------------------------------------------------------------------------------------------------------------- Exercise of stock options 611 611 Tax benefit from stock options 417 417 Escrow share cancellation from prior stock acquisition (119) (119) Net income 9,042 9,042 Loss on currency translation (247) (247) Collection from ESOP 113 113 - - ---------------------------------------------------------------------------------------------------------------------- Balance at December 31, 1996 $ 59,875 $ 35,464 $ (359) $ (46) $ 94,934 - - ---------------------------------------------------------------------------------------------------------------------- See accompanying notes. 39 INTER-TEL, INCORPORATED AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS Years ended December 31, 1996, 1995 and 1994 (In thousands) - - ----------------------------------------------------------------------------------------------------------- 1996 1995 1994 ---- ---- ---- OPERATING ACTIVITIES: Net income $ 9,042 $ 8,499 $ 5,940 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization 4,097 2,267 1,663 Provision for losses on receivables 3,746 1,594 957 Provision for inventory valuation 609 1,109 561 Net contribution to ESOP 113 105 105 (Decrease)/increase in other liabilities (604) 1,111 603 Loss/(Gain) on sale of property and equipment 3,421 16 (18) Deferred income taxes 2,784 4,242 719 Effect of exchange rate changes (247) 10 171 Changes in operating assets and liabilities (15,704) (18,141) (5,911) - - ----------------------------------------------------------------------------------------------------------- NET CASH PROVIDED BY OPERATING ACTIVITIES 7,257 812 4,790 - - ----------------------------------------------------------------------------------------------------------- INVESTING ACTIVITIES: Additions to property and equipment (6,951) (7,921) (3,882) Proceeds from sale of property and equipment 159 9 63 Cash used in acquisitions (1,780) -- (131) - - ----------------------------------------------------------------------------------------------------------- NET CASH USED IN INVESTING ACTIVITIES (8,572) (7,912) (3,950) - - ----------------------------------------------------------------------------------------------------------- FINANCING ACTIVITIES: Payments on long-term debt -- -- (172) Net proceeds from stock offering -- 30,670 -- Proceeds from exercise of stock options 611 503 187 - - ----------------------------------------------------------------------------------------------------------- NET CASH PROVIDED BY FINANCING ACTIVITIES 611 31,173 15 - - ----------------------------------------------------------------------------------------------------------- INCREASE (DECREASE) IN CASH AND EQUIVALENTS (704) 24,073 855 CASH AND EQUIVALENTS AT BEGINNING OF YEAR 39,640 15,567 14,712 - - ----------------------------------------------------------------------------------------------------------- CASH AND EQUIVALENTS AT END OF YEAR $ 38,936 $ 39,640 $ 15,567 - - ----------------------------------------------------------------------------------------------------------- See accompanying notes. 40 INTER-TEL, INCORPORATED AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1996, 1995 and 1994 - - -------------------------------------------------------------------------------- NOTE A -- SIGNIFICANT ACCOUNTING POLICIES Description of Business: The Company is in the business of developing and providing telephone systems, voice processing CTI, and network and long distance calling services to businesses principally throughout the United States, as well as providing leasing, support and maintenance services through a direct sales and reseller network. Principles of Consolidation: The consolidated financial statements include the accounts of Inter-Tel, Incorporated and all significant subsidiaries (the Company). Intercompany accounts and transactions have been eliminated in consolidation. Cash and Equivalents: Cash and equivalents include all highly liquid investments with a remaining maturity of three months or less at date of acquisition. Excess cash and equivalents are primarily invested in mutual funds comprised of foreign and domestic high quality dollar denominated money market instruments rated A-1 by Standard & Poor's Ratings Group, or equivalent. Inventories: Inventories, consisting principally of telephone systems, computer equipment and related components, are stated at the lower of cost (first-in, first-out method) or market. Property, Plant and Equipment: Property, plant and equipment is stated at cost. Depreciation is computed using the straight-line method over the estimated useful life of the related property. Leasehold improvements are depreciated over the shorter of the related lease terms or the estimated useful lives of the improvements. Excess of Purchase Price Over Net Assets Acquired: Purchase prices of acquired businesses that are accounted for as purchases have been allocated to the assets and liabilities acquired based on the estimated fair values on the respective acquisition dates. Based on these values, the excess purchase prices over the fair value of the net assets acquired are being amortized over 3 to 40 years. Accumulated amortization through December 31, 1996 was $571,390. Sales-Leases: The discounted present values of minimum rental payments under sales-type leases are recorded as sales, net of provisions for continuing administration and other expenses over the lease period. The costs of systems installed under these sales-leases, net of residual values at the end of the lease periods, are recorded as costs of sales. Gains or losses resulting from the sale of rental income from such leases are recorded as adjustments to the original sales amounts. Income Taxes: Deferred income taxes result from temporary differences in the recognition of revenues and expenses for financial reporting and income tax purposes. Advertising: The cost of advertising is expensed as incurred. The Company incurred $437,000; $318,000; and $431,000 in advertising costs during 1996, 1995 and 1994, respectively. 41 Stock Based Compensation: The Company grants stock options for a fixed number of shares to employees with an exercise price equal to the fair market value of the shares at the date of grant. The company accounts for stock option grants in accordance with Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees," ("APB 25") and accordingly, recognizes no compensation expense for these stock option grants. In 1996 the Company adopted Financial Accounting Standards Board ("FASB") Statement No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of" ("Statement 121"), which requires impairment losses to be recorded on long-lived assets used in operations when indicators of impairment are present and the undiscounted cash flows estimated to be generated by those assets are less than the assets' carrying amount. Statement 121 also addresses the accounting for long-lived assets that are expected to be disposed of. The Company adopted Statement 121 in the first quarter of 1996 and the adoption did not have a material impact to the operations of the Company. During the fourth quarter of 1996, the Company decided to replace its MIS system software with an integrated solution from a more established vendor and accordingly wrote off the software license and implementation costs relating to the system software being replaced. The special pre-tax charge of $4.5 million reflects the costs associated with the Company's decision to abandon its current MIS software in favor of different system software. Use of Estimates: The preparation of the financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates. Net Income Per Share: Net income per share is based on the weighted average number of common shares outstanding during each year and common stock equivalents. Reclassifications: Certain reclassifications have been made to the 1995 and 1994 financial statements to conform to the 1996 presentation. NOTE B -- ACQUISITIONS Pooling of Interests: The financial statements for periods prior to 1996 have been restated to include the accounts of Florida Telephone Systems, Inc. ("Florida Telephone"). This corporation was acquired by the Company in a pooling of interests transaction in May 1996, in which 48,193 shares of Inter-Tel common stock were issued. Florida Telephone did not constitute a significant subsidiary as defined by the Securities and Exchange Commission. In the consolidated statements of income, net sales and net income increased/(decreased) as a result of the restatement as follows: 42 (In thousands, except per share amounts) Year Ended December 31 1995 1994 Net sales $ 1,687 $ 1,261 Net income $ 48 $ (9) Net income per share $ 0.00 $ 0.00 Total shareholders' equity was increased by $63,000 as of January 1, 1994 as a result of the restatement. Purchase Transaction: Effective November 29, 1996, the Company acquired 100% of the stock of NTL Corporation ("ComNet") for cash and a short-term note. The transaction has been accounted for as a purchase transaction, and accordingly the results of its operations have been included in the consolidated results of operations since the transaction date. The purchase price has been allocated to the assets and liabilities based on fair values at acquisition. The purchase price over net assets acquired (goodwill) is being amortized over 5 to 10 years, based on the lives of the underlying assets. The acquisition did not include certain components of ComNet's business. Accordingly, separate operating results for ComNet's telecommunications business are not available. ComNet's telecom revenues for 1996 and 1995 were approximately $9.0 million and $7.5 million, respectively. NOTE C -- NET INVESTMENT IN SALES-LEASES Net investment in sales-leases represents the value of sales-leases presently held under the Company's Totalease program. The Company currently sells the rental income from some of the sales-leases. The Company maintains reserves against potential recourse following the resales based upon loss experience and past due accounts. Activity during the years was as follows: (In thousands) Year Ended December 31 1996 1995 1994 Sales of rental income $ 42,985 $ 25,106 $ 12,423 Sold income remaining unbilled at end of year $ 65,970 $ 37,256 $ 19,894 Allowance for uncollectible minimum lease payments and recourse liability at end of year $ 2,706 $ 1,513 $ 1,198 The Company does not expect any significant losses from the recourse provisions related to the sale of rental income. The Company is compensated for administration and servicing of rental income sold. 43 NOTE D -- PROPERTY, PLANT & EQUIPMENT December 31 (In thousands) 1996 1995 Computer systems and equipment $20,236 $19,261 Transportation equipment 1,737 1,910 Furniture and fixtures 3,301 2,722 Leasehold improvements 1,037 724 Land 321 130 ------- ------- 26,632 24,747 Less: Accumulated depreciation and amortization 15,443 12,934 ------- ------- $11,189 $11,813 ======= ======= NOTE E -- OTHER ASSETS December 31 (In thousands) 1996 1995 Net investment in sales-leases $11,497 $6,108 Excess of purchase price over net assets acquired, net 4,334 1,217 Other assets 126 1,490 ------- ------ $15,957 $8,815 ======= ====== NOTE F-- OTHER CURRENT LIABILITIES December 31 (In thousands) 1996 1995 Compensation and employee benefits $ 6,176 $ 5,528 Deferred revenues 2,889 2,136 Other accrued expenses 7,776 3,590 ------- ------- $16,841 $11,254 ======= ======= NOTE G -- CREDIT LINE The Company maintains a $5,000,000 unsecured bank credit line at prime rate to cover international letters of credit and for other purposes. The credit agreement matures April 30, 1997 and contains certain restrictions and financial covenants. At December 31, 1996, $2,528,131 of the credit line was committed under letter of credit arrangements. NOTE H -- LEASES Rental expense amounted to $3,538,221; $2,994,895; and $2,555,298 in 1996, 1995 and 1994, respectively. Noncancellable operating leases are primarily for buildings. Certain of the leases contain provisions for renewal options and scheduled rent increases. At December 31, 1996, future minimum commitments under noncancellable leases, including a five year lease for its headquarters facility and a 15 year lease for its distribution and support facility, are: 1997 -- $2,823,397; 1998 -- $2,420,669; 1999 -- $1,923,048; 2000 -- $1,447,318; 2001 -- $845,154; thereafter -- $2,248,287. 44 NOTE I -- INCOME TAXES The Company accounts for income taxes under Financial Accounting Standards Board Statement No. 109, "Accounting for Income Taxes" ("Statement 109"). Under Statement 109, the liability method is used in accounting for income taxes. Under this method, deferred tax assets and liabilities are determined (and classified as current or long-term) based on differences between financial reporting and tax bases of assets and liabilities and are measured using the enacted tax rates and laws that will be in effect when the differences are expected to reverse. Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. Significant components of the Company's deferred tax liabilities and assets as of December 31, are as follows: (In thousands) 1996 1995 Deferred tax liabilities: Lease--sales and reserves $ 12,502 $ 8,927 Accelerated depreciation 179 161 -------- ------- Total deferred tax liabilities 12,681 9,088 -------- ------- Deferred tax assets: Inventory basis differences 1,553 1,614 Accounts receivable reserves 1,135 611 Maintenance reserve 317 316 Accrued vacation pay 557 424 Foreign loss carryforwards 794 546 Other -- net 1,223 1,011 -------- ------- Deferred tax assets 5,579 4,522 Less valuation reserve 794 546 -------- ------- Net deferred tax assets 4,785 3,976 -------- ------- Net deferred tax liabilities $ 7,896 $ 5,112 -------- ------- During 1996 and 1995, the Company incurred losses of $730,000 and $857,000 with respect to foreign operations. At December 31, 1996, the Company had foreign loss carryforwards of approximately $2,400,000 which will begin to expire in 1999. The valuation allowance increased by $248,000 in 1996 and $191,000 in 1995 due to increases in foreign loss carryforward benefits. Federal and state income taxes consisted of the following: (In thousands) 1996 1995 1994 Federal $ 5,414 $ 4,789 $ 3,045 State 850 460 603 ------- ------- ------- $ 6,264 $ 5,249 $ 3,648 ------- ------- ------- The principal reasons for the difference between total income tax expense and the amount computed by applying the statutory federal income tax rate to income before taxes are as follows: 45 1996 1995 1994 Federal tax at statutory rates applied to pre-tax income 34% 34% 34% State tax net of federal benefit 4 2 3 Valuation reserve increase for foreign losses 2 2 3 Other - net 1 -- (2) --- ----- ---- 41% 38% 38% --- ----- ---- NOTE J -- EQUITY TRANSACTIONS In a public offering in August 1995, the Company sold 2,000,000 shares of previously unissued common stock. Under the Company's Long-Term Incentive Plan, selected officers and key employees are granted options to purchase common stock of the Company at not less than fair market value at date of grant. The options are exercisable at the end of their ten year term, but may become exercisable in annual installments if predetermined performance goals and share market value increases are met. During 1994, previously granted options to purchase 420,000 shares at prices of $7.50 to $9.25 per share were canceled and options to purchase 605,000 shares were granted to an expanded group of optionees at the then fair market value of $6.00 per share. Under other previous stock option plans, directors, officers and key employees may purchase common stock of the Company at amounts not less than the fair market value at the date of grant. These options generally have a term of five to ten years and are exercisable over four to five years commencing one year from the date of grant, except for director stock option grants, which are exercisable commencing six months from the date of grant. On November 19, 1993, the Board of Directors authorized the Inter-Tel, Incorporated Long-Term Incentive Plan ("the Long Term Plan"). A total of 1,000,000 shares of common stock has been reserved for issuance under the Long Term Plan. Options must be granted at not less than 100% of the fair market value of the Company's stock at the dates of grant. Options generally vest over four years and expire five to ten years from the date of grant. On July 26, 1990, the Company adopted the Director Stock Option Plan ("the Director Plan") and reserved a total of 250,000 shares of common stock for issuance thereunder. Commencing with the adoption of the Plan, each Eligible Director received a one-time automatic grant of an option to purchase 2,500 shares of the Company's common stock. In addition, each Eligible Director shall be granted an option to purchase 2,500 shares upon the date five (5) days after such person became Director, and an additional option to purchase 2,500 shares five (5) days after the date of annual reelection as Director. All options granted have a five year term and fully vest at the end of six months from the grant date. Option activity for the past three years under all plans is as follows: 46 Number of Shares 1996 1995 1994 Outstanding at beginning of year 847,500 824,500 720,250 Granted 394,000 160,512 627,000 Exercised (102,500) (108,887) (98,750) Expired or canceled (42,850) (28,625) (424,000) -------- -------- -------- Outstanding at end of year 1,096,150 847,500 824,500 --------- ------- ------- Exercise price range $5.75-$20.44 $2.25-$14.50 $1.12-$9.63 Exercisable at end of year 289,350 167,083 75,000 Weighted-average fair value of options granted during 1996 and 1995 $4.71 $3.43 N/A At December 31, 1996, the Company has reserved 1,257,238 shares of Common Stock for issuance in connection with the stock option plans. For the stock option plans discussed above, the Company has adopted the disclosure only provisions of Statement of Financial Accounting Standards No. 123 ("SFAS 123"), "Accounting for Stock-Based Compensation." Accordingly, no compensation cost has been recognized in the accompanying financial statements for the stock option plans. The following table summarizes information about stock options outstanding at December 31, 1996: Options Outstanding Options Exercisable Number Number Outstanding at Weighted-Average Weighted Exercisable at Weighted Range of December 31, Remaining Average Exercise December 31, Average Exercise Exercise Price 1996 Contractual Life Price 1996 Price $5.75 - $8.63 589,200 4 years $5.97 247,900 $5.99 $9.63 - $14.13 209,450 6 years $12.72 24,950 $12.17 $14.50 - $20.44 297,500 5 years $16.91 16,500 $17.35 During 1996, the weighted average exercise price of options granted, exercised, and expired or canceled was $16.27, $7.63 and $11.33, respectively. Had compensation cost for the Company's stock option plans been determined based on the fair value at the grant date for awards in 1995 and 1996 consistent with the provisions of SFAS 123, the estimated fair value of the options would be amortized to expense over the option's vesting period and the Company's net income and net income per share would have been decreased to the pro forma amounts indicated below for the year ended December 31: 1996 1995 Net income as reported $9,042 $8,499 Pro forma net income $8,815 $8,420 Pro forma earnings per share $0.66 $0.70 Pro forma results disclosed are based on the provisions of SFAS 123 using the Black-Scholes option valuation model and are not likely to be representative of the effects on pro forma net income for future years. In addition, The Black-Sholes option valuation model 47 was developed for use in estimating the fair value of traded options which have no vesting restrictions and are fully transferable. In addition, option valuation models require the input of highly subjective assumptions including the expected stock price volatility. Because the company's employee stock options have characteristics significantly different from those of traded options, and because changes in the subjective input assumptions can materially affect the fair value estimate, in management's opinion, the estimating models do not necessarily provide a reliable single measure of the fair value of its employee stock options. The fair value for these options was estimated at the date of grant using a Black-Scholes option pricing model using the low end of reasonable assumptions for input variables rather than attempting to identify a best-point estimate. The option pricing model utilized the following weighted average assumptions for 1996 and 1995, respectively: risk free interest rates of 5.0% in each year; dividend yields of 0% in each year; volatility factors of the expected market price of the Company's stock varied among the individual option grants under the plan due to the date of the grant and the stock and exercise price at the time of the grant and ranged from .367 to .449; and a weighted average expected life of the option of 2.5 years for employee stock options which vest over a four year period with a weighted average vesting period of 2.5 years, and 1.5 years for Company director options which vest at the end of six months from the grant date. NOTE K -- RETIREMENT PLANS The Company has two retirement plans for the benefit of all of its employees. Under its 401(k) Retirement Plan, participants may contribute an amount not exceeding 15 percent of compensation received during participation in the Plan. The Company makes voluntary annual contributions to the Plan based on a percentage of contributions made by Plan participants of up to 10 percent of compensation. Contributions to the Plan totaled $394,000; $328,000 and $248,000 in 1996, 1995 and 1994, respectively. In 1992, the Company initiated an Employee Stock Ownership Plan (ESOP), advancing $500,000 to the ESOP Trust for the purpose of purchasing common stock of the Company. The Trust purchased 153,500 shares of the Company's common stock in July 1992. The loan is to be repaid over 5 years with 7.5% interest. As the principal amount of the loan is repaid to the Company through Company annual contributions, the equivalent number of shares released are allocated to employees' accounts to be held until retirement. Total shares so allocated were 34,712; 32,290; and 30,037; in 1996, 1995 and 1994, respectively. Contributions to the ESOP totaled $125,000 each in 1996, 1995 and 1994 and are based upon the historic cost of the shares purchased by the ESOP. NOTE L -- FINANCIAL INSTRUMENTS Concentration of Credit Risk: Financial instruments that potentially subject the Company to significant concentrations of credit risk consist principally of cash investments, trade accounts receivable, and net investment in sales-leases. The Company maintains cash and equivalents not invested in money market funds with a major bank in its marketplace. The Company performs periodic evaluations of the relative credit standing of the financial institution. Concentrations of credit risk with respect to trade accounts receivable and net investment in sales-leases are limited due to the large number of entities comprising the Company's customer base. 48 Fair Value of Financial Instruments: The carrying amount of cash and equivalents, accounts receivable, net investment in sales-leases, and accounts payable reported in the consolidated balance sheets approximate their fair value. NOTE M -- SUPPLEMENTAL CASH FLOW (In thousands) 1996 1995 1994 Cash paid for: Interest $ 77 $ 106 $ 122 Income taxes $ 4,213 $ 1,885 $ 1,673 -------- -------- ------- Changes in operating assets and liabilities: Increase in receivables $ (8,569) $(16,368) $ (4,258) Increase in inventories (1,309) (5,997) (1,984) (Increase) decrease in prepaid expenses and other assets (6,268) (500) 1,131 Increase in long-term other assets (4,024) (1,676) (2,402) Increase in accounts payable and other current liabilities 4,466 6,400 1,602 -------- -------- ------- $(15,704) $(18,141) $(5,911) ======== ======== ======= 49 NOTE N -- QUARTERLY RESULTS OF OPERATIONS (UNAUDITED) A summary of the quarterly results of operations for the years ended December 31, 1996 and 1995 follows: (In thousands, except per share amounts) 1996 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Net sales $42,213 $43,736 $47,435 $52,500 Gross margin 19,312 19,108 19,616 22,882 Net income 2,899 2,784 2,689 670 Net income per share $.22 $.21 $.20 $.05 Average number of shares outstanding 13,293 13,431 13,443 13,429 1995 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Net sales $35,018 $36,924 $38,132 $40,459 Gross margin 14,274 15,259 15,919 17,385 Net income 1,834 1,342 2,500 2,823 Net income per share $.17 $.12 $.20 $.21 Average number of shares outstanding 11,116 11,239 12,343 13,306 The 1995 quarterly results for net income per share, when totaled, do not equal the net income per share for the year ended December 31, 1995. The 1995 sum of quarterly results for net income per share total $.70, although the total net income per share was actually $.71 per share. See note A for more information regarding the 1996 fourth quarter special charge. 50