EXHIBIT 13.0 EXCERPTS FROM ANNUAL REPORT TO SECURITY HOLDERS FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA Report of Ernst & Young LLP, Independent Auditors Shareholders and Board of Directors Inter-Tel, Incorporated We have audited the accompanying consolidated balance sheets of Inter-Tel, Incorporated and subsidiaries as of December 31, 1997 and 1996, and the related consolidated statements of income, shareholders' equity, and cash flows for each of the three years in the period ended December 31, 1997. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with generally accepted auditing standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of Inter-Tel, Incorporated and subsidiaries at December 31, 1997 and 1996, and the consolidated results of their operations and their cash flows for each of the three years in the period ended December 31, 1997, in conformity with generally accepted accounting principles. /s/Ernst & Young LLP Phoenix, Arizona February 20, 1998 INTER-TEL, INCORPORATED AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS December 31, 1997 and 1996 - -------------------------------------------------------------------------------- (In thousands, except share amounts) 1997 1996 ASSETS CURRENT ASSETS Cash and equivalents $ 88,805 $ 38,936 Accounts receivable, less allowances of $3,722 in 1997 and $3,096 in 1996 32,234 29,998 Inventories, less allowances of $5,740 in 1997 and $2,979 in 1996 21,539 21,280 Net investment in sales-leases 9,196 8,243 Prepaid expenses and other assets 5,625 7,008 - -------------------------------------------------------------------------------- TOTAL CURRENT ASSETS 157,399 105,465 PROPERTY, PLANT & EQUIPMENT 19,559 11,189 OTHER ASSETS` 18,030 15,957 - -------------------------------------------------------------------------------- $ 194,988 $ 132,611 - -------------------------------------------------------------------------------- LIABILITIES AND SHAREHOLDERS' EQUITY CURRENT LIABILITIES Accounts payable $ 14,864 $ 8,915 Other current liabilities 18,721 16,841 - -------------------------------------------------------------------------------- TOTAL CURRENT LIABILITIES 33,585 25,756 DEFERRED TAX LIABILITY 11,343 8,635 OTHER LIABILITIES 4,555 3,286 SHAREHOLDERS' EQUITY Common stock, no par value - authorized 100,000,000 shares, issued and outstanding - 26,687,766 shares in 1997 and 25,888,572 shares in 1996 99,229 59,875 Retained earnings 46,547 35,464 Currency translation adjustment (271) (359) - -------------------------------------------------------------------------------- 145,505 94,980 Less receivable from Employee Stock Ownership Trust - (46) - -------------------------------------------------------------------------------- TOTAL SHAREHOLDERS' EQUITY 145,505 94,934 - -------------------------------------------------------------------------------- $ 194,988 $ 132,611 ================================================================================ See accompanying notes. INTER-TEL, INCORPORATED AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF INCOME Years Ended December 31, 1997, 1996 and 1995 - -------------------------------------------------------------------------------- (In thousands, except per share data) 1997 1996 1995 NET SALES $ 223,569 $ 185,884 $ 150,533 Cost of sales 122,363 104,966 87,696 - -------------------------------------------------------------------------------- GROSS PROFIT 101,206 80,918 62,837 Research and development 7,998 6,581 5,764 Selling, general and administrative 69,942 56,386 43,578 Special charge -- 4,542 1,315 - -------------------------------------------------------------------------------- OPERATING INCOME 23,266 13,409 12,180 - -------------------------------------------------------------------------------- Other income 1,383 1,974 1,674 Interest expense (47) (77) (106) - -------------------------------------------------------------------------------- INCOME BEFORE INCOME TAXES 24,602 15,306 13,748 INCOME TAXES Current 8,850 3,480 1,007 Deferred 1,070 2,784 4,242 - -------------------------------------------------------------------------------- 9,920 6,264 5,249 - -------------------------------------------------------------------------------- NET INCOME $ 14,682 $ 9,042 $ 8,499 - -------------------------------------------------------------------------------- NET INCOME PER SHARE Basic $ 0.59 $ 0.35 $ 0.37 Diluted $ 0.57 $ 0.34 $ 0.36 - -------------------------------------------------------------------------------- Average common shares outstanding 24,836 25,780 23,056 Average common shares outstanding assuming dilution 25,983 26,572 23,766 - -------------------------------------------------------------------------------- See accompanying notes. INTER-TEL, INCORPORATED AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY Years Ended December 31, 1997, 1996 and 1995 - ------------------------------------------------------------------------------------------------------------------------- Currency Receivable (In thousands, except Common Treasury Retained Translation From share amounts) Stock Stock Earnings Adjustment ESOP Total - ------------------------------------------------------------------------------------------------------------------------- Balance at December 31, 1994 $ 27,585 $ -- $ 17,923 $ (122) $ (264) $ 45,122 Issuance of 4,000,000 shares of common stock 30,670 30,670 Exercise of stock options 503 503 Tax benefit from stock options 208 208 Net income 8,499 8,499 Gain on currency translation 10 10 Collection from ESOP 105 105 - ------------------------------------------------------------------------------------------------------------------------- Balance at December 31, 1995 58,966 -- 26,422 (112) (159) 85,117 Exercise of stock options 611 611 Tax benefit from stock options 417 417 Escrow share cancellation from prior stock acquisition (119) (119) Net income 9,042 9,042 Loss on currency translation (247) (247) Collection from ESOP 113 113 - ------------------------------------------------------------------------------------------------------------------------- Balance at December 31, 1996 59,875 -- 35,464 (359) (46) 94,934 Stock repurchase (27,194) (27,194) Exercise of stock options 642 4,533 (3,332) 1,843 Tax benefit from stock options 1,967 1,967 Net income 14,682 14,682 Gain on currency translation 88 88 Collection from ESOP 46 46 Stock issued under Employee Stock Purchase Plan 256 256 Issuance of 3,000,000 shares of common stock 36,489 22,661 59,150 Dividends (267) (267) - ------------------------------------------------------------------------------------------------------------------------- Balance at December 31, 1997 $ 99,229 $ -- $ 46,547 $ (271) $ -- $ 145,505 ========================================================================================================================= See accompanying notes. INTER-TEL, INCORPORATED AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS Years ended December 31, 1997, 1996 and 1995 - ---------------------------------------------------------------------------------------------------------- (In thousands) 1997 1996 1995 OPERATING ACTIVITIES: Net income $ 14,682 $ 9,042 $ 8,499 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization 4,578 4,097 2,267 Provision for losses on receivables 4,104 3,746 1,594 Provision for inventory valuation 4,021 609 1,109 Net contribution to ESOP 46 113 105 Increase/(decrease) in other liabilities 1,269 (604) 1,111 (Gain)/loss on sale of property and equipment (25) 3,421 16 Deferred income taxes 1,070 2,784 4,242 Effect of exchange rate changes 88 (247) 10 Changes in operating assets and liabilities (1,633) (15,704) (18,141) - ---------------------------------------------------------------------------------------------------------- NET CASH PROVIDED BY OPERATING ACTIVITIES 28,200 7,257 812 - ---------------------------------------------------------------------------------------------------------- INVESTING ACTIVITIES: Additions to property and equipment (12,449) (6,951) (7,921) Proceeds from sale of property and equipment 63 159 9 Cash used in acquisitions -- (1,780) -- - ---------------------------------------------------------------------------------------------------------- NET CASH USED IN INVESTING ACTIVITIES (12,386) (8,572) (7,912) - ---------------------------------------------------------------------------------------------------------- FINANCING ACTIVITIES: Net proceeds from stock offering 59,150 -- 30,670 Proceeds from exercise of stock options 1,843 611 503 Proceeds from stock issued under the Employee Stock Purchase Plan 256 -- -- Treasury stock purchases (27,194) -- -- - ---------------------------------------------------------------------------------------------------------- NET CASH PROVIDED BY FINANCING ACTIVITIES 34,055 611 31,173 - ---------------------------------------------------------------------------------------------------------- INCREASE (DECREASE) IN CASH AND EQUIVALENTS 49,869 (704) 24,073 CASH AND EQUIVALENTS AT BEGINNING OF YEAR 38,936 39,640 15,567 - ---------------------------------------------------------------------------------------------------------- CASH AND EQUIVALENTS AT END OF YEAR $88,805 $ 38,936 $ 39,640 - ---------------------------------------------------------------------------------------------------------- See accompanying notes. INTER-TEL, INCORPORATED AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 - -------------------------------------------------------------------------------- NOTE A -- SIGNIFICANT ACCOUNTING POLICIES Description of Business. Inter-Tel is a single point of contact, full service provider of digital business telephone systems, call processing software, voice processing software, call accounting software, Internet Protocol (IP) telephony software, computer telephone integration applications and long distance calling services. Inter-Tel's products and services include the AXXESS and Inter-Tel Axxent digital business communication software platforms, the AXXESSORY Talk voice processing platform, the Inter-Tel Vocal'Net IP telephony gateway, the Inter-Tel Vocal'Net Service Provider Software and Centralized Accounting Software and Inter-Tel.net, an IP telephony packet switched long distance service. The Company also provides maintenance, leasing and support services for its products. Principles of Consolidation. The consolidated financial statements include the accounts of Inter-Tel, Incorporated and all significant subsidiaries (the Company). Intercompany accounts and transactions have been eliminated in consolidation. Cash and Equivalents. Cash and equivalents include all highly liquid investments with a remaining maturity of three months or less at date of acquisition. Excess cash and equivalents are primarily invested in mutual funds comprised of foreign and domestic high quality dollar denominated money market instruments rated A-1 by Standard & Poor's Ratings Group, or equivalent. Inventories. Inventories, consisting principally of telephone systems, computer equipment and related components, are stated at the lower of cost (first-in, first-out method) or market. Property, Plant and Equipment. Property, plant and equipment is stated at cost. Depreciation is computed using the straight-line method over the estimated useful life of the related property which range from 3 years to 12 years. Leasehold improvements are depreciated over the shorter of the related lease terms or the estimated useful lives of the improvements. Excess of Purchase Price Over Net Assets Acquired. Purchase prices of acquired businesses that are accounted for as purchases have been allocated to the assets and liabilities acquired based on the estimated fair values on the respective acquisition dates. Based on these values, the excess purchase prices over the fair value of the net assets acquired are being amortized over 3 to 40 years. Accumulated amortization through December 31, 1997 was $866,744. Sales-Leases. The discounted present values of minimum rental payments under sales-type leases are recorded as sales, net of provisions for continuing administration and other expenses over the lease period. The costs of systems installed under these sales-leases, net of residual values at the end of the lease periods, are recorded as costs of sales. Gains or losses resulting from the sale of rental income from such leases are recorded as adjustments to the original sales amounts. Income Taxes. Deferred income taxes result from temporary differences in the recognition of revenues and expenses for financial reporting and income tax purposes. Advertising. The cost of advertising is expensed as incurred. The Company incurred $577,000; $437,000 and $318,000 in advertising costs during 1997, 1996, and 1995, respectively. Stock Based Compensation. The Company grants stock options for a fixed number of shares to employees with an exercise price equal to the fair market value of the shares at the date of grant. The company accounts for stock option grants in accordance with Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees," ("APB 25") and accordingly, recognizes no compensation expense for these stock option grants. Recently Issued Accounting Standards. In 1996, the Company adopted Financial Accounting Standards Board ("FASB") Statement of Financial Accounting Standards ("SFAS") Statement No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of" ("SFAS No. 121"), which requires impairment losses to be recorded on long-lived assets used in operations when indicators of impairment are present and the undiscounted cash flows estimated to be generated by those assets are less than the assets' carrying amount. SFAS 121 also addresses the accounting for long-lived assets that are expected to be disposed of. The Company adopted SFAS 121 in the first quarter of 1996 and the adoption did not have a material impact to the operations of the Company. During the fourth quarter of 1996, the Company decided to replace its management information system ("MIS") software with an integrated solution from a more established vendor and accordingly wrote off the software license and implementation costs relating to the system software being replaced. The special pre-tax charge of $4.5 million reflects the costs associated with the Company's decision to abandon its current MIS software in favor of different system software. In February 1997, the FASB issued SFAS No. 128, "Earnings Per Share" ("SFAS No. 128"), adopted by the Company on December 31, 1997. SFAS No. 128 replaced the previously reported primary and fully diluted earnings per share with basic and diluted earnings per share. Unlike primary earnings per share, basic earnings per share excludes any dilutive effects of options, warrants, and convertible securities. Diluted earnings per share is very similar to the previously reported primary earnings per share. All earnings per share amounts for all periods have been presented, and where necessary, restated to conform to the SFAS No. 128 requirements. The impact of SFAS No. 128 on the calculation of fully diluted earnings per share for each of the periods presented was not material. In June 1997, the FASB issued SFAS No. 131, "Disclosures about Segments of an Enterprise and Related Information" ("SFAS No. 131"). SFAS No. 131 establishes standards for the way that public business enterprises report information about operating segments in annual financial statements and requires that those enterprises report selected information about operating segments in interim financial reports issued to shareholders. It also establishes standards for related disclosures about products and services, geographic areas, and major customers. SFAS No. 131 is effective for financial statements for fiscal years beginning after December 15, 1997. The adoption of SFAS 131 will have no impact on the Company's consolidated results of operations, financial position or cash flows. Recent Pronouncements. In October 1997, the American Institute of Certified Public Accountants issued Statement of Position 97-2, "Software Revenue Recognition" ("SOP 97-2"). SOP 97-2 provides guidance on when revenue should be recognized and in what amounts for licensing, selling, leasing, or otherwise marketing computer software. SOP 97-2 is effective for financial statements for fiscal years beginning after December 15, 1997. Earlier application for financial statements or information that has not been issued is encouraged. The Company is in the process of evaluating if the adoption of SOP97-2 will have an impact, if any, on its software revenue recognition practices. Contingencies. The Company is a party to certain litigation in the normal course of business. Management does not anticipate that the resolution of such matters will have a material adverse effect on the Company's consolidated financial position. Use of Estimates. The preparation of the consolidated financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates. Reclassifications. Certain reclassifications have been made to the 1996 and 1995 financial statements to conform to the 1997 presentation. NOTE B -- ACQUISITIONS Effective November 29, 1996, the Company acquired 100% of the stock of NTL Corporation ("ComNet") for cash and a short-term note. The transaction has been accounted for as a purchase transaction, and accordingly, the results of its operations have been included in the consolidated results of operations since the transaction date. The purchase price has been allocated to the assets and liabilities based on fair values at acquisition. The purchase price over net assets acquired (goodwill) is being amortized over 5 to 10 years, based on the lives of the underlying assets. The acquisition did not include certain components of ComNet's business. Accordingly, separate operating results for ComNet's telecommunications business are not available. ComNet's telecommunication revenues for 1996 were approximately $9.0 million. NOTE C -- NET INVESTMENT IN SALES-LEASES Net investment in sales-leases represents the value of sales-leases presently held under the Company's Totalease program. The Company currently sells the rental income from some of the sales-leases. The Company maintains reserves against potential recourse following the resales based upon loss experience and past due accounts. Activity during the years was as follows: Year Ended December 31 (In thousands) 1997 1996 1995 Sales of rental income $ 57,812 $ 42,985 $ 25,106 Sold income remaining unbilled at end of year $ 99,900 $ 65,970 $ 37,256 Allowance for uncollectible minimum lease payments and recourse liability at end of year $ 3,969 $ 2,706 $ 1,513 The Company does not expect any significant losses from the recourse provisions related to the sale of rental income. The Company is compensated for administration and servicing of rental income sold. NOTE D -- PROPERTY, PLANT & EQUIPMENT December 31 (In thousands) 1997 1996 Computer systems and equipment $28,570 $20,236 Transportation equipment 1,665 1,737 Furniture and fixtures 4,043 3,301 Leasehold improvements 1,693 1,037 Land 2,619 321 ----- ------- 38,590 26,632 Less: Accumulated depreciation and amortization 19,031 15,443 ------ ------ $19,559 $11,189 ====== ====== NOTE E -- OTHER ASSETS December 31 (In thousands) 1997 1996 Net investment in sales-leases $13,402 $11,497 Excess of purchase price over net assets acquired, net 4,380 4,334 Other assets 248 126 ------ ------- $18,030 $15,957 ======= ======= NOTE F-- OTHER CURRENT LIABILITIES December 31 (In thousands) 1997 1996 Compensation and employee benefits $8,163 $6,176 Deferred revenues 2,947 2,889 Other accrued expenses 7,611 7,776 ----- ------- $18,721 $16,841 ======= ======= NOTE G -- CREDIT LINE The Company maintains a $7,000,000 unsecured bank credit line at prime rate to cover international letters of credit and for other purposes. The credit agreement matures July 31, 1998 and contains certain restrictions and financial covenants. At December 31, 1997, $390,000 of the credit line was committed under letter of credit arrangements. NOTE H -- LEASES Rental expense amounted to $4,342,000; $3,538,000; and $2,995,000; in 1997, 1996 and 1995, respectively. Noncancellable operating leases are primarily for buildings. Certain of the leases contain provisions for renewal options and scheduled rent increases. At December 31, 1997, future minimum commitments under noncancellable leases, including a five year lease for its headquarters facility and a 15 year lease for its distribution and support facility, are: 1998 -- $3,444,000; 1999 -- $2,570,000; 2000 -- $1,788,000; 2001 -- $1,230,000; 2002 -- $733,000; thereafter -- $2,610,000. NOTE I -- INCOME TAXES The Company accounts for income taxes under SFAS Statement No. 109, "Accounting for Income Taxes" ("Statement No. 109"). Under Statement No. 109, the liability method is used in accounting for income taxes. Under this method, deferred tax assets and liabilities are determined (and classified as current or long-term) based on differences between financial reporting and tax bases of assets and liabilities and are measured using the enacted tax rates and laws that will be in effect when the differences are expected to reverse. Significant components of the Company's deferred tax liabilities and assets as of December 31, are as follows: (In thousands) 1997 1996 Deferred tax liabilities: Lease--sales and reserves $15,624 $ 12,502 Accelerated depreciation -- 179 ------- -------- Total deferred tax liabilities 15,624 12,681 ------- -------- Deferred tax assets: Inventory basis differences 2,580 1,553 Accounts receivable reserves 1,357 1,135 Maintenance reserve 259 317 Accrued vacation pay 604 557 Foreign loss carryforwards 1,047 794 Other -- net 1,858 1,223 ------- -------- Deferred tax assets 7,705 5,579 Less valuation reserve 1,047 794 ------- -------- Net deferred tax assets 6,658 4,785 ------- -------- Net deferred tax liabilities $ 8,966 $ 7,896 ======= ======= During 1997 and 1996, the Company incurred losses of $722,000 and $730,000 with respect to foreign operations. At December 31, 1997, the Company had foreign loss carryforwards of approximately $3,100,000, which will begin to expire in 1999. The valuation allowance increased by $253,000 in 1997 and $248,000 in 1996 due to increases in foreign loss carryforward benefits. Federal and state income taxes consisted of the following: (In thousands) 1997 1996 1995 Federal $ 8,290 $ 5,414 $ 4,789 State 1,630 850 460 ----- --- --- $ 9,920 $ 6,264 $ 5,249 ===== ===== ===== The principal reasons for the difference between total income tax expense and the amount computed by applying the statutory federal income tax rate to income before taxes are as follows: 1997 1996 1995 Federal tax at statutory rates applied to pre-tax income 35% 34% 34% State tax net of federal benefit 4 4 2 Valuation reserve increase for foreign losses 1 2 2 Other - net -- 1 -- --- --- --- 40% 41% 38% === === === NOTE J -- EQUITY TRANSACTIONS Stock Split. Retroactive adjustments have been made, as appropriate, to Common Stock and per share amounts to reflect the 2-for-1 stock split effected in the form of a stock dividend in October 1997. Treasury Stock. During the second quarter of 1997, the Company initiated a stock repurchase program under which the Board of Directors authorized the repurchase of up to 1,470,000 shares (on a pre-Stock Split basis) of the Common Stock. The Company expended approximately $27.2 million for stock repurchases during 1997, which was funded primarily through existing cash balances. The Company reissued shares through November through stock option exercises and issuances. The proceeds received for the stock reissued was less than its cost basis. Accordingly, the difference was recorded as a reduction to retained earnings. Public Stock Offering. In a public offering in December 1997, the Company sold 3,000,000 shares of Common Stock. Net proceeds from the offering were approximately $59,150,000. In conjunction with the offering, all remaining treasury shares were reissued first and the remaining shares issued from previously unissued Common Stock. Dividend Policy. On September 24, 1997, the Company's Board of Directors declared a cash dividend (the "Cash Dividend") of $0.01 for every share of Common Stock, payable to shareholders of record as of December 31, 1997, with dividend payments to commence on or about January 15, 1998. Prior to the Cash Dividend, the Company had declared no cash dividends on its Common Stock since incorporation. Stock Option Plans. Under the Company's 1994 and 1997 Long-Term Incentive Plans, selected officers and key employees are granted options to purchase Common Stock of the Company at not less than fair market value at date of grant. The options are exercisable at the end of their ten-year term, but may become exercisable in annual installments. In some instances, predetermined performance goals and share market value increases must be met to allow the options to be exercised before the end of the option term. Under other previous stock option plans, directors, officers and key employees may purchase Common Stock of the Company at amounts not less than the fair market value at the date of grant. These options generally have a term of five to ten years and are exercisable over four to five years commencing one year from the date of grant, except for director stock option grants, which are exercisable commencing six months from the date of grant. In November 1993, the Board of Directors authorized the Inter-Tel, Incorporated Long-Term Incentive Plan ("the 1994 Long Term Plan"). A total of 2,000,000 shares of Common Stock has been reserved for issuance under the 1994 Long Term Plan. Options must be granted at not less than 100% of the fair market value of the Company's stock at the dates of grant. Options generally vest over four or five years and expire five to ten years from the date of grant. In July 1990, the Company adopted the Director Stock Option Plan ("the Director Plan") and reserved a total of 500,000 shares of Common Stock for issuance thereunder. Commencing with the adoption of the Plan, each Eligible Director received a one-time automatic grant of an option to purchase 5,000 shares of the Company's Common Stock. In addition, each Eligible Director shall be granted an option to purchase 5,000 shares upon the date five (5) days after such person became Director, and an additional option to purchase 5,000 shares five (5) days after the date of annual reelection as Director. All options granted have a five-year term and fully vest at the end of six months from the grant date. In February 1997, the Board of Directors authorized the Inter-Tel, Incorporated 1997 Long-Term Incentive Plan ("the 1997 Long Term Plan"). A total of 2,400,000 shares of Common Stock has been reserved for issuance under the 1997 Long Term Plan. Options must be granted at not less than 100% of the fair market value of the Company's stock at the dates of grant. Options generally vest over four or five years and expire ten years from the date of grant. Option activity for the past three years under all plans is as follows: Number of Shares 1997 1996 1995 Outstanding at beginning of year 2,192,300 1,695,000 1,649,000 Granted 1,523,000 788,000 321,024 Exercised (511,426) (205,000) (217,774) Expired or canceled (241,350) (85,700) (57,250) --------- -------- -------- Outstanding at end of year 2,962,524 2,192,300 1,695,000 --------- --------- --------- Exercise price range $2.88-$25.88 $2.88-$10.22 $1.13-$7.25 Exercisable at end of year 587,774 578,700 334,166 Weighted-average fair value of options granted $8.42 $2.36 $1.72 At December 31, 1997, the Company has reserved 4,400,050 shares of Common Stock for issuance in connection with the stock option plans. For the stock option plans discussed above, the Company has adopted the disclosure only provisions of SFAS No. 123 "Accounting for Stock-Based Compensation," ("SFAS No. 123"). Accordingly, no compensation cost has been recognized in the accompanying financial statements for the stock option plans. The following table summarizes information about stock options outstanding at December 31, 1997: Options Outstanding Options Exercisable Number Number Outstanding at Weighted-Average Weighted Exercisable at Weighted Range of December 31, Remaining Average December 31, Average Exercise Price 1997 Contractual Life Exercise Price 1997 Exercise Price $2.88 - $4.31 718,579 6 years $3.01 410,579 $3.01 $4.81 - $7.06 698,950 7 years $5.79 74,700 $6.43 $7.25 - $10.25 1,432,995 8 years $8.14 102,495 $8.41 $15.13 - $25.88 112,000 9 years $22.14 -- N/A During 1997, the weighted average exercise price of options granted, exercised, and expired or canceled was $8.42, $4.36 and $5.62, respectively. Had compensation cost for the Company's stock option plans been determined based on the fair value at the grant date for awards in 1997, 1996 and 1995 consistent with the provisions of SFAS No. 123, the estimated fair value of the options would be amortized to expense over the option's vesting period and the Company's net income and net income per share would have been decreased to the pro forma amounts indicated below for the year ended December 31: (in thousands, except per share amounts) 1997 1996 1995 Net income as reported $14,682 $9,042 $8,499 Pro forma net income $14,345 $8,950 $8,455 Pro forma earnings per diluted share $0.55 $0.34 $0.36 Pro forma results disclosed are based on the provisions of SFAS No. 123 using the Black-Scholes option valuation model and are not likely to be representative of the effects on pro forma net income for future years. In addition, the Black-Sholes option valuation model was developed for use in estimating the fair value of traded options which have no vesting restrictions and are fully transferable. In addition, option valuation models require the input of highly subjective assumptions including the expected stock price volatility. Because the Company's employee stock options have characteristics significantly different from those of traded options, and because changes in the subjective input assumptions can materially affect the fair value estimate, in management's opinion, the estimating models do not necessarily provide a reliable single measure of the fair value of its employee stock options. The fair value for these options was estimated at the date of grant using a Black-Scholes option pricing model using the low end of reasonable assumptions for input variables rather than attempting to identify a best-point estimate. The option pricing model utilized the following weighted average assumptions for 1997, 1996 and 1995, respectively: risk free interest rates of 5.0% in each year; dividend yields of 0.25% in 1997 and 0% in 1996 and 1995; volatility factors of the expected market price of the Company's stock averaged .30; and a weighted average expected life of the option of 3.0 years for employee stock options which vest over four to five year periods with a weighted average vesting period of 2.5 years and 1.5 years for Company director options which vest at the end of six months from the grant date. 1997 Employee Stock Purchase Plan. In April 1997, the Board of Directors and stockholders adopted the Employee Stock Purchase Plan (the "Purchase Plan") and reserved 500,000 shares for issuance to eligible employees. Under the Purchase Plan, employees are granted the right to purchase shares of Common Stock at a price per share that is 85% of the lesser of the fair market value of the shares at: (i) the participant's entry date into each six-month offering period, or (ii) the end of each six-month offering period. Employees may designate up to 10% of their compensation for the purchase of stock. Under the Plan, the Company sold 36,018 shares for approximately $256,000 ($7.12 per share) to employees in 1997. At December 31, 1997, 463,982 shares remained authorized under the Plan. NOTE K - EARNINGS PER SHARE The following table sets forth the computation of basic and diluted earnings per share: (in thousands, except per share amounts) 1997 1996 1995 Numerator: Net Income $14,682 $9,042 $8,499 ------ ----- ----- Denominator: Denominator for basic earnings per share - weighted average shares 24,836 25,780 23,056 Effect of dilutive securities: Employee and director stock options 1,147 792 710 ----- --- --- Denominator for diluted earnings per share - adjusted weighted average shares and assumed conversions 25,983 26,572 23,766 ------ ------ ------ Basic earnings per share $ 0.59 $ 0.35 $ 0.37 ====== ====== ====== Diluted earnings per share $ 0.57 $ 0.34 $ 0.36 ====== ====== ====== Options which are antidilutive because the exercise price was greater than the average market price of the common shares, are not included in the computation of diluted earnings per share. The number of options to purchase shares of Common Stock that were outstanding during 1997 that were antidilutive were immaterial, because the market price of the Company's stock was generally higher during the course of the year than the prices at which options were granted. NOTE L -- RETIREMENT PLANS The Company has two retirement plans for the benefit of all of its employees. Under its 401(k) Retirement Plan, participants may contribute an amount not exceeding 15 percent of compensation received during participation in the Plan. The Company makes voluntary annual contributions to the Plan based on a percentage of contributions made by Plan participants of up to 10 percent of compensation. Contributions to the Plan totaled $491,000; $394,000 and $328,000 in 1997, 1996 and 1995, respectively. In 1992, the Company initiated an Employee Stock Ownership Plan (ESOP), advancing $500,000 to the ESOP Trust for the purpose of purchasing Common Stock of the Company. The Trust purchased 307,000 shares of the Company's Common Stock in July 1992. The loan was paid in full during 1997. As the principal amount of the loan was repaid to the Company through Company annual contributions, the equivalent number of shares released were allocated to employees' accounts to be held until retirement. Total shares so allocated were 32,380; 69,424 and 64,580 in 1997, 1996 and 1995, respectively. Contributions to the ESOP totaled $62,500 in 1997, and $125,000 each 1996 and 1995 and are based upon the historic cost of the shares purchased by the ESOP. After the final allocation of shares in 1997, the ESOP plan was "frozen," so that all eligible participants as of July 1, 1997 became 100% vested in their accounts, regardless of length of service. No further purchases are anticipated through the ESOP, and the Company does not anticipate making future allocations of shares from this plan. NOTE M -- FINANCIAL INSTRUMENTS Concentration of Credit Risk. Financial instruments that potentially subject the Company to significant concentrations of credit risk consist principally of cash investments, trade accounts receivable, and net investment in sales-leases. The Company maintains cash and equivalents not invested in money market funds with a major bank in its marketplace. The Company performs periodic evaluations of the relative credit standing of the financial institution. Concentrations of credit risk with respect to trade accounts receivable and net investment in sales-leases are limited due to the large number of entities comprising the Company's customer base. Fair Value of Financial Instruments. The carrying amount of cash and equivalents, accounts receivable, net investment in sales-leases, and accounts payable reported in the consolidated balance sheets approximate their fair value. NOTE N -- SUPPLEMENTAL CASH FLOW (In thousands) 1997 1996 1995 Cash paid for: Interest $ 47 $ 77 $ 106 Income taxes $ 5,914 $ 4,213 $ 1,885 -------- -------- -------- Changes in operating assets and liabilities: Increase in receivables $ (7,294) $ (8,569) $(16,368) Increase in inventories (4,280) (1,309) (5,997) (Increase) decrease in prepaid expenses and other assets 4,407 (6,268) (500) Increase in long-term other assets (2,028) (4,024) (1,676) Increase in accounts payable and other current liabilities 7,562 4,466 6,400 -------- -------- -------- $ (1,633) $(15,704) $(18,141) ======== ======== ======== NOTE O -- QUARTERLY RESULTS OF OPERATIONS (UNAUDITED) A summary of the quarterly results of operations for the years ended December 31, 1997 and 1996 follows: (In thousands, except per share amounts) 1997 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Net sales $50,322 $54,823 $56,915 $61,508 Gross margin 22,170 24,401 26,298 28,336 Net income 2,670 3,424 3,978 4,610 Net income per share Basic $0.10 $0.13 $0.17 $0.19 Diluted $0.10 $0.13 $0.16 $0.18 Average number of common shares outstanding -- Basic 25,901 25,438 23,397 24,606 Average number of common shares outstanding -- Diluted 26,450 26,623 24,682 26,179 1996 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Net sales $42,213 $43,736 $47,435 $52,500 Gross margin 19,312 19,108 19,616 22,882 Net income 2,899 2,784 2,689 670 Net income per share Basic $0.11 $0.11 $0.10 $0.03 Diluted $0.11 $0.10 $0.10 $0.03 Average number of common shares outstanding -- Basic 25,546 25,748 25,858 25,885 Average number of common shares outstanding -- Diluted 26,341 26,567 26,607 26,579 MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS This Management's Discussion and Analysis of Financial Condition and Results of Operations and other parts of this Annual Report to Shareholders on Form 10-K contain forward-looking statements that involve risks and uncertainties. The words "expects," "anticipates," "believes," "intends," "will" and similar expressions identify forward-looking statements which are based on information available to the Company on the date hereof, and the Company assumes no obligation to update any such forward-looking statements. The Company's actual results could differ materially from those anticipated in these forward-looking statements as a result of certain factors, including those set forth in "Factors That May Affect Results of Future Operations" and else where in this 10-K. General Inter-Tel is a single point of contact, full service provider of digital business telephone systems, IP telephony products, CTI applications, voice processing software and long distance calling services. Inter-Tel's products and services include the AXXESS and Inter-Tel Axxent digital business communication platforms, the AXXESSORY Talk voice processing platform, the Inter-Tel Vocal'Net IP telephony gateway and the Inter-Tel.net private IP telephony network. The Company also provides maintenance, leasing and support services for its products. The Company's Common Stock is quoted on the NASDAQ National Market System under the symbol INTL. The Company has developed networks of direct sales offices, dealers and value added resellers (VARs) which sell the Company's products. In recent periods, the Company has focused on expanding its direct sales capabilities and its dealer and VAR network. The Company has acquired a number of resellers of telephony products and integrated these operations with its existing direct sales operations in the same geographic areas and in other strategic markets. Sales of systems through the Company's dealers and VARs typically generate lower gross margins than sales through the Company's direct sales organization, although direct sales typically require higher levels of selling, general and administrative expenses. In addition, the Company's long distance and network services typically generate lower gross margins than sales of software and system products. Accordingly, the Company's margins may vary from period to period depending upon distribution channel and product mix. In the event that sales through dealers or sales of long distance services increase as a percentage of net sales, the Company's overall gross margin could decline. The Company's operating results depend upon a variety of factors, including the volume and timing of orders received during a period, the mix of products sold and the mix of distribution channels, general economic conditions, patterns of capital spending by customers, the timing of new product announcements and releases by the Company and its competitors, pricing pressures, the cost and effect of acquisitions and the availability and cost of products and components from the Company's suppliers. Historically, a substantial portion of the Company's net sales in a given quarter have been recorded in the third month of the quarter, with a concentration of such net sales in the last two weeks of the quarter. In addition, the Company is subject to seasonal variations in its operating results, as net sales for the first and third quarters are frequently less than those experienced during the fourth and second quarters, respectively. The markets served by the Company have been characterized by rapid technological changes and increasing customer requirements. The Company has sought to address these requirements through the development of software enhancements and improvements to existing systems and the introduction of new products and applications. The Company's research and development efforts over the last several years have been focused primarily on developing new products such as the Inter-Tel Vocal'Net Server, Inter-Tel Axxent system and Inter-Tel VisualMail; enhancing the CTI capabilities of the AXXESS digital communications platform; and expanding the capacity of the Company's AXXESS and AXXESSORY Talk systems. Current efforts are related to the support of industry standard CTI interfaces, the development of additional applications and features, the enhancement of the Inter-Tel Vocal'Net Gateway Server and Service Provider Package, and the development of a LAN-based Communications Server incorporating the Company's Call Processing and Voice Processing software. New applications under development also include Basic Rate ISDN, PBX networking, the Inter-Tel.net private IP telephony service and enhanced unified messaging. The software-based architecture of the AXXESS system facilitates maintenance and support, upgrades, and incorporation of additional features and functionality. The Company offers to its customers a package of lease financing and other services under the name Totalease. Totalease provides to customers lease financing, maintenance and support services, fixed price upgrades and other benefits. The Company finances this program through the periodic resale of lease rental streams to financial institutions. Net sales of the Company have increased substantially in each of the past three years. Such increases were 20.3%, 23.5%, and 21.5% in 1997, 1996 and 1995, respectively, over the preceding year. Results of Operations The following table sets forth certain statement of operations data of the Company expressed as a percentage of net sales for the periods indicated: Year Ended December 31 1997 1996 1995 ---- ---- ---- Net sales 100.0% 100.0% 100.0% Cost of sales 54.7 56.5 58.3 ---- ---- ---- Gross margin 45.3 43.5 41.7 Research and development 3.6 3.5 3.8 Selling, general and administrative 31.3 30.3 28.9 Special charge -- 2.5 0.9 ---- ---- ---- Operating income 10.4 7.2 8.1 Interest and other income 0.6 1.1 1.1 Interest expense 0.0 0.0 0.1 Income taxes 4.4 3.4 3.5 ---- ---- ---- Net income 6.6% 4.9% 5.6% ---- ---- ---- Year Ended December 31, 1997 Versus Year Ended December 31, 1996 Net Sales. Net sales increased 20.3% to $223.6 million in 1997 from $185.9 million in 1996. Sales from the Company's direct sales offices and from wholesale distribution accounted for approximately $26.3 million of the increase. The remaining increases occurred in long distance sales and other operations. Gross Profit. Gross profit increased to $101.2 million, or 45.3% of net sales in 1997 from $80.9 million, or 43.5% of net sales in 1996. This increase was primarily a result of higher sales, as a percentage of total net sales, of AXXESS digital communication platforms, call processing software and voice processing software. In addition, gross margin increased based on a percentage increase in sales through the Company's direct sales offices compared to its dealer network. Research and Development. Research and development expenses increased to $8.0 million, or 3.6% of net sales in 1997 from $6.6 million, or 3.5% of net sales, in 1996. These expenses in both 1997 and 1996 were directed principally toward the continued development of the AXXESS and Inter-Tel Axxent software and systems, unified messaging and voice processing software, Inter-Tel Vocal'Net and certain CTI applications. The Company expects that research and development expenses will continue to increase in absolute dollars as the Company continues to develop and enhance existing and new technologies and products. These expenses may vary, however, as a percentage of net sales. Selling, general and administrative. Selling, general and administrative expenses increased to $69.9 million, or 31.3% of net sales in 1997 from $56.4 million, or 30.3% of net sales, in 1996. This reflected increased selling, incentive, training and other compensation costs attributable to the increased sales through the Company's direct sales offices, additional personnel to support the direct dealer network and expansion of long distance operations, development of the Inter-Tel.net network and expenses associated with international operations. Such increase is also attributable to the hiring of additional sales and technical training staff, expansion of its credit management group, and increases in reserves for accounts receivable. The Company expects that selling, general and administrative expenses will increase in absolute dollars, but may vary as a percentage of net sales. Interest and Other Income. Other income decreased approximately $591,000 in 1997 principally as a result of lower levels of cash available for investment. Net Income. Net income increased 62.4% to $14.7 million, or $.57 per diluted share, in 1997 compared to net income of $9.0 million, or $.34 per diluted share, in 1996. Excluding the special charge in 1996 related to the write-off of its MIS software, net income would have been $11.8 million, or $.44 per diluted share. Year Ended December 31, 1996 Versus Year Ended December 31, 1995 Net Sales. Net sales increased 23.5% to $185.9 million in 1996 from $150.5 million in 1995. Sales from direct sales offices accounted for approximately $14.7 million of the increase, with wholesale distribution sales increasing approximately $12.2 million. The remaining increases occurred in long distance sales and other operations. Gross Profit. Gross profit increased to $80.9 million, or 43.5% of net sales in 1996 from $62.8 million, or 41.7% of net sales in 1995. This reflected the transition to the direct dealer network and the expansion of AXXESS software and systems sales. Research and Development. Research and development expenses increased to $6.6 million, or 3.5% of net sales in 1996 from $5.8 million, or 3.8% of net sales, in 1995. These expenses in both 1996 and 1995 were directed principally to the continued development of the AXXESS and Inter-Tel Axxent software and systems, unified messaging and voice processing software, Inter-Tel Vocal'Net and Inter-Tel Vocal'Net server, and certain CTI applications. Selling, general and administrative. Selling, general and administrative expenses increased to $56.4 million, or 30.3% of net sales in 1996, from $43.6 million, or 28.9% of net sales, in 1995. This reflected increased incentive and other compensation, costs associated with the implementation of the Company's information systems, additional personnel to support the direct dealer network and expanded long distance operations, and expenses associated with the expansion of international operations. Special Charge. During the fourth quarter of 1996, the Company decided to replace its MIS system software with an integrated solution from a more established vendor and accordingly wrote off the software license and implementation costs relating to the system software being replaced. The special pre-tax charge of $4.5 million ($.10 per share after tax), reflects the costs associated with the Company's decision to abandon its current MIS software in favor of different system software. Interest and Other Income. Other income increased in 1996 principally from the investment of the funds received from the August 1995 public offering and funds generated through operating cash flow. Net Income. Net income increased 6.4% to $9.0 million, or $.34 per diluted share, in 1996 including the special charge recognized in the fourth quarter compared to $8.5 million, or $.36 per diluted share, in 1995. Excluding the special charges in both periods, net income would have been $11.8 million, or $.44 per diluted share, for 1996 compared to $9.3 million, or $.39 per diluted share for 1995. In addition, net income per diluted share in 1996 was based on additional average shares outstanding in 1996, primarily reflecting the public stock offering of 4.0 million shares of Common Stock in August 1995. Inflation/Currency Fluctuation Inflation and currency fluctuations have not previously had a material impact on Inter-Tel's operations. International procurement agreements have traditionally been denominated in U.S. currency. Moreover, a significant amount of contract manufacturing has been or is expected to be moved to domestic sources. The expansion of international operations in the United Kingdom and Europe and increased sales, if any, in Japan and other parts of Asia could result in higher international sales as a percentage of total revenues; however, international revenues are currently not significant. Liquidity and Capital Resources At December 31, 1997, the Company had $88.8 million in cash and equivalents, which represents a increase of approximately $49.9 million from December 31, 1996. The Company maintains a $7.0 million unsecured revolving line of credit with Bank One, Arizona, NA. This credit facility is annually renewable and is available through July 31, 1998. Under the credit facility, the Company has the option to borrow at a prime rate or adjusted LIBOR interest rate. Historically, the credit facility has been used primarily to support international letters of credit to suppliers. In December 1997, the Company received net proceeds of approximately $59.2 million from a public stock offering of 3,000,000 shares. The proceeds may be used to develop and expand Inter-Tel.net and for potential acquisitions, strategic alliances, working capital and general corporate purposes. Net cash provided by operating activities totaled $28.2 million for the year ended December 31, 1997, compared to $7.3 million for the same period in 1996. The increase in cash generated in 1997 was primarily the result of profitable operations including non cash depreciation charges. In addition, cash used in operating assets and liabilities declined significantly in 1997 to $1.6 million, compared to cash used of $15.7 million in 1996. During 1997, increases in accounts receivable and inventory were principally funded by accounts payable. The Company continues to expand its dealer network, which has required and is expected to continue to require working capital for increased accounts receivable and inventories. Net cash used in investing activities, primarily in the form of capital expenditures, totaled $12.5 million and $7.0 million in 1997 and 1996, respectively. These capital expenditures were related primarily to the expansion of facilities, equipment and management information systems used in operations. Net cash provided by financing activities totaled $34.1 million in 1997 compared to $611,000 for the same period in 1996. During the second quarter of 1997, the Company initiated a stock repurchase program under which the Board of Directors authorized the repurchase of up to 1,470,000 shares (on a pre-Stock Split basis) of the Common Stock. The Company expended approximately $27.2 million for stock repurchases during 1997, which was funded primarily through existing cash balances. The Company reissued shares through November through stock option exercises and issuances. The proceeds received for the stock reissued was less than its cost basis. Accordingly, the difference was recorded as a reduction to retained earnings. The Company reissued all remaining authorized, but then unissued shares upon the completion of the Company's offering of 3,000,000 shares of Common Stock in December 1997. The Company received net proceeds of $59.2 million from the offering. Such stock was reissued from the offering at greater than the cost basis. The difference was recorded as an increase to Common Stock. The Company offers to its customers lease financing and other services, including its Totalease program, through its Inter-Tel Leasing subsidiary. The Company funds its Totalease program in part through the sale to financial institutions of rental income streams under the leases. Resold Totalease rentals totaling $99.9 million remain unbilled at December 31, 1997. The Company is obligated to repurchase such income streams in the event of defaults by lease customers and, accordingly, maintains reserves based on loss experience and past due accounts. Although the Company to date has been able to resell the rental streams from leases under the Totalease program profitably and on a substantially current basis, the timing and profitability of lease resales could impact the Company's business and operating results, particularly in an environment of fluctuating interest rates and economic uncertainty. If the Company is required to repurchase rental streams and realizes losses thereon in amounts exceeding its reserves, its operating results will be adversely affected. The Company believes that the net proceeds from the Company's offering of 3,000,000 shares of Common Stock completed on December 1, 1997 and its working capital and credit facilities, together with cash generated from operations, will be sufficient to develop and expand its Inter-Tel.net network, to finance acquisitions of additional resellers of telephony products and other strategic acquisitions or corporate alliances, and to provide adequate working capital for at least the next twelve months. However, to the extent that additional funds are required in the future to address working capital needs and to provide funding for capital expenditures, expansion of the business or the Inter-Tel.net network or additional acquisitions, the Company will seek, if at all, additional financing. There can be no assurance that additional financing will be available when required or on acceptable terms. Impact of Recently Issued Accounting Standards In February 1997, the Financial Accounting Standards Board (the "FASB") issued SFAS No. 128, "Earnings Per Share" ("SFAS No. 128"), adopted by the Company on December 31, 1997. Statement 128 replaced the previously reported primary and fully diluted earnings per share with basic and diluted earnings per share. Unlike primary earnings per share, basic earnings per share excludes any dilutive effects of options, warrants, and convertible securities. Diluted earnings per share is very similar to the previously reported primary earnings per share. All earnings per share amounts for all periods have been presented, and where necessary, restated to conform to the Statement 128 requirements. The impact of SFAS No. 128 on the calculation of fully diluted earnings per share for each of the periods presented was not material. In June 1997, the FASB issued SFAS No. 131, "Disclosures about Segments of an Enterprise and Related Information" ("SFAS No. 131"). SFAS No. 131 establishes standards for the way that public business enterprises report information about operating segments in annual financial statements and requires that those enterprises report selected information about operating segments in interim financial reports issued to shareholders. It also establishes standards for related disclosures about products and services, geographic areas, and major customers. SFAS No. 131 is effective for financial statements for fiscal years beginning after December 15, 1997. The adoption of SFAS 131 will have no impact on the Company's consolidated results of operations, financial position or cash flows.