1 EXHIBIT 10.1 DATA PROCESSING SERVICES AGREEMENT THIS DATA PROCESSING SERVICES AGREEMENT is made as of this 6 day of August, 1996, (the "Agreement") by and between M&I Data Services, a division of the Marshall & Ilsley Corporation, a Wisconsin corporation ("M&I") and California United Bank, a national banking association, together with its subsidiaries and affiliates (collectively referred to as the "Customer"). RECITALS WHEREAS, M&I provides data processing services to customers located across the country; and WHEREAS, M&I desires to provide data processing services to Customer, and Customer desires to have M&I provide it with such services. NOW, THEREFORE, in consideration of the recitals and for the good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows: 1. SERVICES. M&I shall provide Customer with the data processing services requested by Customer utilizing the version of the banking system software made available from time to time by M&I through the M&I Service Bureau (the "Services"). The functionality of the software and a further description of the Services is set forth in the User Manuals, copies of which will be provided, or made available, to Customer. Customer shall purchase the data processing services indicated on Exhibit A from M&I. Unless otherwise agreed in writing between M&I and Customer, and subject to the other provisions of the Agreement, M&I shall make the On-line Services available to Customer, subject to normal downtime and maintenance, at times indicated on the M&I On-line Availability Schedule, as modified from time to time. 2. FEES AND TAXES. Customer agrees to pay for the Services received hereunder as follows: a. Amount of Fees. Commencing on the Conversion Date (as defined in Section 3) and on the last day of each month thereafter through the end of the term of this Agreement, Customer shall pay M&I a fixed monthly fee of forty-one thousand three hundred thirty-six dollars ($41,336) per month (the "Fixed Monthly Fee") for the Services described on Exhibit A. For Services requested by Customer in addition to those on Exhibit A or for usage of Services on Exhibit A in excess of stated maximums, Customer shall pay in accordance with M&I's then-current standard published prices discounted ten percent (10%), except for ATM Services which shall be discounted twenty percent (20%). The Fixed Monthly Fee will be adjusted in accordance with the provisions of Exhibit B. Customer also agrees to pay all communication costs, 1 2 telecommunication charges, printline charges and other output costs, start-up fees, pass-through charges, out-of-pocket expenses, conversion expenses and fees, workshop fees, training fees, and late fees or charges billed as miscellaneous on Customer's invoice (the "Miscellaneous Fees"). The M&I standard published prices as of the date of this Agreement are set forth on the fee schedule attached as Exhibit A. b. Additional Charges. In addition to the charges described above or set forth in Exhibit A, Customer agrees to pay for any manufacturers, sales, use, excise, personal property, or any other tax or charge, or duty or assessment levied or assessed by any governmental authority upon or as a result of the execution or performance of any service pursuant to this Agreement or materials furnished with respect to the Agreement, except those taxes based on M&I's net income. In no event shall Customer be liable for payment of any tax based on M&I's real estate or equipment. c. Terms of Payment. Customer shall pay the Fixed Monthly Fee on the last day of the month in which the Services are to be performed. Any other amounts due hereunder shall be paid within thirty (30) days of invoice, unless otherwise provided herein. To effect the payment of the Fixed Monthly Fee, Customer hereby authorizes M&I to initiate debit entries from and, if necessary, initiate credit entries and adjustments to Customer's account at the depository designated in the ACH Authorization Agreement. Debit entries for the Fixed Monthly Fee will be made on the last day of each month for which Services will be rendered under the Agreement. In the event that a payment day is a nonbusiness day, entries will be made on the first preceding business day. Customer shall authorize, on the attached ACH Authorization Agreement, debits from and credits to its account for payment for Services received under the Agreement. The Customer shall also pay any collection fees and reasonable attorneys' fees incurred by M&I in collecting payment of the charges and any other amounts for which Customer is liable under the terms and conditions of this Agreement, except for amounts disputed in good faith in accordance with the provisions of the following paragraph. Should Customer reasonably and in good faith dispute any fees so billed, Customer may withhold payment for the disputed amount provided Customer notifies M&I of such disagreements or objections within the prescribed thirty (30) day period; however, the Fixed Monthly Fee and any undisputed amounts shall be promptly paid as described above. The parties agree to promptly attempt to resolve the dispute, and further agree if the disputed invoice is not resolved within sixty (60) days of the invoice date, the chief executive officers of the parties shall meet to resolve the dispute.. d. Modification of Terms and Pricing. If Customer is in default and M&I elects to continue to perform the Services, Customer agrees to pay M&I all unamortized conversion expenses in advance of M&I performing any additional Services. As of the date of the Agreement, unamortized conversion expenses equals four hundred twelve thousand seven hundred eighty dollars ($412,780). Amortization shall be on a straight line basis over sixty (60) months. In addition, Customer agrees that all charges for Services shall be computed using M&I's then-current standard published prices, paid in advance as determined by M&I. At M&I's option, such Services shall be provided on a month-to- month basis. Following Customer's cure of such default, the pricing structure shall revert to that in place prior to such default. 2 3 3. TERM. a. Initial Term. This Agreement shall be effective upon execution by both parties, and both parties will promptly undertake the conversion activities necessary to process Customer's data. Subject to Customer's timely and satisfactory completion of its responsibilities described in the M&I Conversion Manual and in the Conversion Schedule to be established by M&I and Customer, all conversion activities will be completed on December 2, 1996, (the "Conversion Date"). The term of this Agreement shall continue for a period of seventy- two (72) months from the Conversion Date. b. Renewal Obligations. During any automatic renewal term as provided for in Section 13, or for any Services provided after the end of the initial term, whether or not the Agreement is renewed, Customer agrees that the terms of this Agreement shall continue to apply, except that all charges for Services shall be computed using M&I's then-current standard published prices paid in advance as determined by M&I. At M&I's option, such Services shall be provided by M&I on a month-to-month basis. 4. AFFILIATES. All processing for Customer and Customer's subsidiaries and affiliates which M&I does shall be included as part of the Services provided under this Agreement and shall be done in accordance with the terms and conditions of this Agreement. Customer agrees that it is responsible for assuring compliance with the Agreement by its affiliates and subsidiaries. Customer agrees to be responsible for the submission of its affiliates' data to M&I for processing and for the transmission to Customer's affiliates of such data processed by and received from M&I. Customer agrees to be responsible for any and all fees owed under this Agreement for Services hereunder. 5. CONFIDENTIALITY AND OWNERSHIP. Both parties will, to the extent and in accordance with their policies used to protect their own information of similar importance, use their best efforts to refrain from and prevent the use of or disclosure of any confidential information of the other party, disclosed or obtained by such party while performing its obligations under this Agreement, except when such use or disclosure is for the purpose of providing the Services. Neither party will have an obligation of confidentiality with regard to any information insofar as the same: (1) was known to such party prior to disclosure; (2) is or becomes publicly available other than as a result of a breach of this Agreement; or (3) is disclosed to such party by a third party not subject to an obligation of confidentiality. Nor shall the obligation of confidentiality occur where disclosure is made pursuant to: (1) any law of the United States or any state thereof; (2) the order of any court or governmental agency; or (3) the rules and regulations of any governmental agency. Customer may reproduce and distribute any or all M&I's documentation, including User Manuals, solely for its own internal use. Customer recognizes, however, that such documentation may be copyrighted, trademarked, patented, or otherwise protected by M&I. Customer will not undertake to reproduce for distribution or distribute such documentation to any other third party. Any modifications made to such documentation by Customer for the purpose of customization are acknowledged to be solely at the risk of Customer, and M&I shall not be liable to Customer for any inaccuracies arising therefrom. The distribution of modified documentation is subject to 3 4 the same restrictions and shall further contain an acknowledgement of M&I's copyright and other protected proprietary interests in such documentation. 6. PROGRAMMING. M&I reserves the right to determine the programming (whether hardware or software) utilized with the equipment used in fulfilling its duties under this Agreement. All programs (including ideas and know-how and concepts) developed by M&I are and remain its sole property. 7. EQUIPMENT. Customer shall obtain and maintain at its own expense such data processing and communications equipment as may be necessary or appropriate to facilitate the Customer's proper use and receipt of the Services. Customer shall pay all installation, monthly, and other charges relating to the installation and use of communications lines in connection with the Services. M&I shall not be responsible for the continued availability of the communications lines used by Customer in accessing the Services. M&I will review the proposed network configuration (attached hereto as Exhibit D) to insure its adequacy based on information provided by Customer, as of the date of the Agreement for Customer's proper use and receipt of the Services. M&I will monitor the communications lines used to access the Services for the purpose of informing Customer or Customer's communications vendor of any problems with such lines. 8. SUPPLIES. Customer shall pay for all supplies used in connection with the Services. All forms, supplies, or materials used in processing Customer's items and input data shall meet M&I's specifications. 9. SYSTEMS MODIFICATION; AMENDMENT OF SERVICES. M&I may modify, amend, enhance, update, or provide the appropriate replacement for any of the Services, the software used to provide the Services, or any element of its systems at any time to: (a) improve the Services or (b) facilitate the continued economic provisions of the Service. M&I may, at any time, withdraw any of the Services upon providing two hundred seventy (270) days' prior written notice to Customer. Either party may also terminate any of the Services immediately upon any regulatory, legislative, or judicial determination that providing such Services is inconsistent with applicable law or regulation or upon imposition by any such authority of restrictions or conditions which would detract from the economic or other benefits to M&I or Customer to any element of the Services. In the event of the termination or withdrawal of a Service, Customer shall not suffer any material diminution in the functionality of the core elements of M&I's Integrated Banking System software (Deposit System, Loan System, Customer Information System). 10. DISASTER RECOVERY. M&I maintains, and shall continue to maintain throughout the term of this Agreement, off-site disaster recovery capabilities which permit M&I to recover from a disaster and continue providing Services to Customers within a commercially reasonable period. An executive summary of the current disaster recovery plan, which may change from time to time, is available upon request from M&I at no charge. M&I shall test the operation and effectiveness of its disaster recovery plan at least annually. M&I maintains, and shall continue to maintain throughout the term of this Agreement, a backup power supply system to guard against electrical outages. 4 5 11. EVENTS OF DEFAULT. It shall be an Event of Default on the part of the Customer if: (a) Customer is insolvent, or a receiver or conservator shall be appointed with respect to the Customer; or (b) Customer shall fail to pay any sum due M&I within the prescribed time except for any sums disputed in good faith as provided for in Section 2(c); or (c) if the Customer shall fail to perform any of its other covenants or obligations under this Agreement where such failure to perform has a material adverse impact on M&I. It shall be an Event of Default on the part of M&I if M&I shall fail to perform any of its obligations under this Agreement where the failure of M&I to perform has a material adverse impact on Customer and is material to the provision of the Services. The defaulting party shall have ten (10) days from the date of receipt of notice from the nondefaulting party of nonpayment or nonperformance to cure such an Event of Default, before the nondefaulting party may exercise any remedies it may have as a result of the Event of Default. 12. REMEDIES UPON DEFAULT; LIMITATION OF LIABILITIES. If an Event of Default occurs on the part of the Customer, and is not cured within the ten (10) day period prescribed in Section 11, M&I may (a) terminate this Agreement; (b) terminate access to its central processing unit by the Customer; and (c) declare all amounts payable under this Agreement to be immediately due payable and file suit for or otherwise obtain payment from the Customer of any fees or other sums due it pursuant to this Agreement, plus any actual damages to its equipment or systems caused by the Customer's actions, failures to act, equipment, systems, or communication facilities. If an Event of Default occurs on the part of M&I, and is not cured within the ten (10) day period prescribed in Section 11, the Customer may only: (a) terminate this Agreement without payment of any buyout amount, deconversion expense, or penalty of any kind and (b) file suit or otherwise obtain payment of an aggregate amount of fees paid by the Customer to M&I hereunder during the six (6) months immediately preceding the Event of Default plus any reasonable attorney's fees incurred as a result of any action taken to collect such fees. Either party may also seek equitable remedies, including, without limitation, specific performance and injunctive relief, for a breach of Section 5 of this Agreement. M&I and the Customer agree that these damage provisions are reasonable in light of all present predictable circumstances (including expectable actual damages in that the fees to be charged by M&I hereunder do not include amounts sufficient to insure against greater claims). M&I and Customer expressly waive all claims for additional, incidental, consequential, compensatory, or punitive damages and agree that the remedies set forth in this Agreement shall be the sole and exclusive remedies of the parties. No lawsuit or other action may be brought by either party hereto or on any claim or controversy based upon or arising in any way out of this Agreement after one (1) year from the date of the discovery of the occurrence allegedly giving rise to the action. M&I agrees that except in the case of an Event of Default relating to a breach by the Customer of its confidentiality obligations under Section 5 of this Agreement, M&I will not exercise its remedy to terminate Customer's access to the M&I central processing unit so long as: (a) Customer is current in the payment of all amounts due M&I as reflected on M&I's last invoice to Customer; and (b) only exercise such remedy after providing Customer with sixty (60) days' prior written notice. 13. TERMINATION. a. End of Initial Term. This Agreement shall automatically be 5 6 extended at the end of the initial seventy-two (72) month term for an additional twelve (12) month renewal term, unless the Customer gives M&I at least one hundred eighty (180) days' prior written notice of its intent to terminate, which notice may be given during the initial term of the Agreement. 6 7 b. Renewal Term. During the renewal term, this Agreement shall be automatically extended for an additional one (1) month on each monthly anniversary date so that the term shall always be not less than one (1) month less than twelve (12) months, unless either party gives written notice to the other party of intent to terminate, in which event the automatic monthly renewals will end and the Agreement will terminate at the end of the unexpired portion of the term in existence on the date notice to terminate is given. c. Termination Upon Default. This Agreement may also terminate upon an Event of Default and failure to cure beyond applicable cure periods at the option of the nondefaulting party as set forth in Section 12 hereof. d. Termination by Customer. Customer may terminate this Agreement at any time, and without cause, by giving M&I at least one hundred eighty (180) days' prior written notice and paying M&I the then-applicable buyout amount set forth in Section 21. e. Termination for Acquisition Event of Customer. As used herein, an "Acquisition Event" means any of the following events: i. any person shall have completed a tender offer or exchange offer to purchase any shares of Common Stock of the Customer's parent, such that, upon consummation, such person would own or control fifty percent (50%) or more of the then outstanding Common Stock of such parent or have the ability to elect at least fifty percent (50%) of the directors of Customer's parent; or ii. any person shall have acquired beneficial ownership (such term is defined in Rule 13d-3 under the Exchange Act) or the right to acquire beneficial ownership of, or any "group" (as such term is defined in the Exchange Act) shall have been formed which beneficially owns or has the right to acquire beneficial ownership of, fifty percent (50%) or more of the then outstanding Common Stock; As used in this Agreement, "person" shall have the meaning specified in Sections 3(a)(9) and 13(d)(3) of the Exchange Act. 14. REGULATORY ASSURANCES. M&I and Customer acknowledge and agree that the performance of these Services will be subject to regulation and examination by Customer's regulatory agencies to the same extent as if such Services were being performed by Customer. Upon request, M&I agrees to provide any appropriate assurances to such agency and agrees to subject itself to any required examination or regulation. Customer agrees to reimburse M&I for reasonable costs actually incurred due to any such examination or regulation that is performed solely for the purpose of examining data processing services used by Customer. a. Notice Requirements. The Customer shall be responsible for complying with all regulatory notice provisions to any applicable governmental agency, which shall include providing timely and adequate notice to the Chief Examiner of the Federal Home Loan Bank Board, the Office of Thrift Supervision, the Office of the Comptroller of the Currency, The Federal Deposit Insurance Corporation, the Federal Reserve Board, or their successors, as applicable (collectively, the "Federal Agency"), 7 8 as of the effective date of Services under this Agreement, identifying those records to which this Agreement shall apply and the location at which such Services are to be performed. b. Examination of Records. The parties agree that the records maintained and produced under this Agreement shall, at all times, be available for examination and audit by governmental agencies having jurisdiction over the Customer's business, including (without limitation) the Federal Agency. The Director of Examinations of the Federal Agency or his designated representative shall have the right to ask for and to receive directly from M&I any reports, summaries, or information contained in or derived from data in the possession of M&I related to the Customer. M&I shall notify Customer as soon as possible of any formal request by an authorized governmental agency to examine Customer's records maintained by M&I, if M&I is permitted to make such a disclosure to Customer under applicable law or regulations. Customer agrees that M&I is authorized to provide all such described records when formally required to do so by this authorized governmental agency. c. Fidelity Bonds. Throughout the term of the Agreement, M&I shall maintain fidelity bond coverage for M&I and its employees in amounts reasonable for providers of data processing services similar to the Services. d. Notice of Changes. Customer shall give to the Director of Examinations of the Federal Agency at least thirty (30) days' notice of the termination of this Agreement or of any material changes in the Services to be provided hereunder. e. Insurance. Throughout the term of this Agreement, M&I shall maintain insurance coverage (or shall be self-insured) in amounts reasonable for providers of data processing services similar to the Services for losses from fire, disaster, and other causes contributing to interruption of the Services. The proceeds of such insurance shall be payable to M&I. Nothing in this Agreement shall be construed as to permit Customer to receive any of such proceeds, or to be named as an additional loss payee under any insurance policy. f. Financial Information. Upon request, Customer agrees to provide M&I with financial information as M&I may reasonably request. 15. TRANSPORTATION AND/OR TRANSMISSION OF DATA. The responsibility and expense for transportation and/or transmission of and risk of loss of data and media to and from M&I's datacenters shall be borne by Customer. M&I will notify Customer of the time by which Customer's data and media must be delivered to M&I for processing for M&I to provide Customer's processed data within the time period agreed to by the parties. 16. RESPONSIBILITY. a. General. M&I agrees to perform the Services in a commercially reasonable manner, which is similar to the services provided to other M&I customers including member banks of the Marshall and Ilsley Corporation, and no other or higher degree of care. Except as otherwise described herein, M&I assumes no other obligation as to performance or quality of the Services provided, all other risks of error 8 9 being expressly assumed by Customer. M&I shall not be responsible for loss or damage due to delays in processing or in the delivery of processed data as a result of any of the causes excused by Section 19 hereof. M&I WILL IN NO EVENT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES INCURRED BY CUSTOMER INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR BUSINESS OPERATION LOSS, REGARDLESS OF WHETHER M&I WAS ADVISED OF THE POSSIBLE OCCURRENCE OF SUCH DAMAGES. b. Reliance on Data Supplied. M&I will process items and data and perform those Services described in this Agreement on the basis of information furnished by Customer. M&I shall be entitled to rely upon any such data, information, or instructions as provided by Customer. If any error results from incorrect input supplied by Customer, Customer shall be responsible for discovering and reporting such error and supplying the data necessary to correct such error to M&I for processing at the earliest possible time. Customer will indemnify and hold M&I harmless from any cost, claim, damage, or liability (including attorneys' fees) whatsoever arising out of such data, information or instructions, or any inaccuracy or inadequacy therein. Customer assumes all risk of loss, delay, and miscommunication in the transportation or transmission by electronic means of data and information from any terminal or remote unit unless the same is caused by or attributable to any act or omission on M&I's part, which act or omission does not meet the standard of care in Section 16(a), or was caused by or attributable to any gross negligence or willful failure on M&I's part to comply with its obligations under this Agreement. c. Data Backup. Customer shall maintain adequate records in accordance with prudent banking practice from which reconstruction of lost or damaged items or data can be made. Customer assumes all responsibility and liability for any loss or damage resulting from failure to maintain such records. d. Audit. M&I shall cause a third-party review of its data processing systems and Services to be conducted annually by its independent auditors. M&I shall provide Customer one copy of the report resulting from such review. e. Regulatory Compliance. Customer is responsible for determining that the Services performed on its behalf, any forms which are used with its customers, and all records it retains, comply with all applicable laws. When used properly by Customer, M&I's systems and software used to provide the Services will provide Customer with information necessary to comply with Federal law applicable to the transactions or accounts processed by M&I. Should Customer need information from the Services M&I provides in order to comply with applicable state laws and regulations, Customer's sole remedy, and M&I's sole obligation shall be for M&I to provide the ability to process the information requested from the Customer as promptly as is commercially practicable. M&I agrees that with respect to changes required as a result of changes in state law, such changes shall be undertaken as a priority project based on the regulatory deadline imposed for compliance. f. Balancing and Controls. On a daily basis, Customer shall review all input and output, controls, reports, and documentation, to ensure the integrity of data processed by M&I. In addition, Customer shall, on a daily basis, check exception reports to verify that all file maintenance entries and nondollar transactions were 9 10 correctly entered. Customer is responsible for initiating timely remedial action to correct any improperly processed data which these reviews would disclose. 10 11 g. Service Deficiencies. If Customer is aware that a defect exists in a Service, Customer shall be responsible for making whatever appropriate adjustments may thereafter be necessary until M&I corrects the defect and, if requested by Customer, M&I will, at M&I's expense, assist Customer in making such corrections through the most cost-effective means, whether manual, by system reruns, or program modifications. M&I will, where reasonable, make every effort to correct any known material defect as soon as commercially reasonable at M&I's expense. In the event M&I becomes aware of any defect in a Service, M&I will promptly notify Customer. 17. OWNERSHIP OF DATA. Customer is the owner of all of its data supplied by Customer to M&I for processing hereunder. Customer acknowledges that it has no rights in any of the software, systems documentation, guidelines, procedures, and similar related materials or any modifications thereof except with respect to M&I's use of the same during the term of this Agreement to process data. Upon termination of this Agreement, M&I shall provide Customer with all copies of Customer's data in a format that is being used by M&I at that time for processing such data. Prior to the release of the Customer's data: (a) all amounts owed under this Agreement by Customer to M&I shall be current and paid in full except for any disputed sums as provided for in Section 2(c), and (b) Customer shall pay M&I its "Estimated Deconversion Expenses" as described below. Customer agrees to pay M&I for M&I's work in providing such data at M&I's rates then in effect for computer and personnel time, supplies, and other items as required, and Customer further agrees to pay M&I for any and all charges associated with the deconversion of Customer's data based on M&I's then-current charges for such Services. M&I shall make a good faith estimate of all of such costs, expenses, and charges which shall be paid by Customer in advance (the "Estimated Deconversion Expenses"). The difference, if any, between the actual expenses and the prepaid Estimated Deconversion Expenses shall be promptly paid or refunded, as appropriate, after determination. 18. WARRANTIES. M&I represents and warrants that: a. Capability of Computer Systems and Software. M&I's computer systems (hardware and software) are capable of performing the Services in accordance with the provisions of this Agreement. The software used to provide the Services will operate substantially in accordance with the specifications and documentation for the software as modified from time to time to incorporate enhancements or modifications of the software to provide the Services. b. Quality of Service. The reports and Services made available to Customer shall be in substantial conformity with the User Manuals, as amended from time to time, copies of which have been, or will be, provided to Customer. c. Property Rights. M&I has the right to provide the Services hereunder, using all computer software required for that purpose. d. Organization and Approvals. M&I is a validly organized corporate entity with valid authority to enter into this Agreement. This Agreement has been duly authorized by all necessary corporate action. 11 12 e. Disclaimer of Warranties. EXCEPT AS DESCRIBED IN THIS AGREEMENT, M&I DISCLAIMS ALL OTHER WARRANTIES, WHETHER WRITTEN, ORAL, EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 19. FORCE MAJEURE. M&I shall not be liable to Customer if M&I's fulfillment or performance of any terms or provisions of this Agreement is delayed or prevented by revolution or other civil disorders, wars, acts of enemies, strikes, electrical equipment or availability failure, labor disputes, fires, floods, acts of God, federal, state, or municipal action, statute, ordinance or regulation, or, without limiting the foregoing, any other causes not within its reasonable control, and which by the exercise of reasonable diligence it is unable to prevent, whether of the class of causes hereinbefore enumerated or not. 20. IRS FILING. Customer has complied with all laws, regulations, procedures, and requirements in attempting to secure correct tax identification numbers (TINs) for Customer's payees and agrees to attest to this compliance by an affidavit provided annually. Customer authorizes M&I to act as Customer's agent and sign on Customer's behalf the Affidavit required by the Internal Revenue Service on Form 4804, or any successor form. Customer acknowledges that M&I's execution of the Form 4804 Affidavit on Customer's behalf does not relieve Customer of responsibility to provide accurate TINs or liability for any penalties which may be assessed for failure to comply with TIN requirements. Customer agrees to hold M&I harmless from any liabilities, claims, expenses, penalties, or damages (including attorneys' fees) which may be assessed or incurred as a result of the failure to comply with TIN requirements. 21. CONTRACT BUYOUT. a. Customer may terminate this Agreement in accordance with the provisions of Section 13(d) at any time by giving M&I at least one hundred eighty (180) days' prior written notice and paying M&I fifty percent (50%) of the total estimated remaining unpaid monthly processing fees, plus any unamortized conversion expenses. For the purpose of this computation, total estimated remaining unpaid monthly processing fees shall be equal to the mean average of the total monthly fees paid in the three (3) months preceding the termination notice, multiplied by the number of months remaining in the Agreement. b. Customer may terminate this Agreement in accordance with the special provisions of Section 13(e) by giving M&I at least one hundred eighty (180) days' prior written notice and paying M&I a percentage of the total estimated remaining unpaid monthly processing fees [calculated as above in Section 21(a)] according to the Schedule which follows: 12 13 If Termination Occurs In Buyout Percentage Months 1-36 35% Month 37 or thereafter 40% 13 14 22. EXPENSE REIMBURSEMENTS. Customer agrees to reimburse M&I for the conversion-related and out-of-pocket expenses (travel, lodging, meals, long distance telephone calls, and printing and copying charges) reasonably incurred in connection with the conversion of Customer's accounts to the M&I system as further described on Exhibit B. The reimbursement of such expenses is in addition to conversion charges which may arise after the conversion, or with respect to accounts which are not currently customer accounts which are to be converted to the M&I system. M&I shall estimate such expenses in advance, and Customer shall pay such expenses upon execution of this Agreement. M&I shall provide Customer with a summary invoice of actual expenses, and any adjustments shall be paid or refunded, as appropriate, upon delivery of the invoice. 23. CONVERSION OBLIGATIONS. Both parties agree to make a good faith effort to convert Customer's data in a timely fashion and to perform the conversion in accordance with the responsibilities set forth in the M&I Conversion Manual, the Conversion Schedule, and this Agreement. Customer agrees to maintain an adequate staff of persons who are knowledgeable with the systems currently used by Customer to process data. Customer further agrees to provide such Services and perform such obligations as are contemplated by the M&I Conversion Manual and the Conversion Schedule, and as necessary for Customer to timely and adequately perform its obligations herein and therein. Customer shall pay or reimburse M&I for all out-of-pocket expenses and on a time-and-materials basis for any of its personnel, or any independent contractors, who perform conversion or related services identified as Customer Responsibilities in the Conversion Manual. Customer and M&I further agree to cooperate fully with all reasonable requests necessary to effect the conversion in a timely and efficient manner. Customer agrees to reimburse M&I for all conversion charges whether for the initial conversion, or for the subsequent conversion of additional accounts as they are incurred or for the conversion of products not identified in the Proposal. 24. USE OF THE SERVICES. (a) Customer assumes exclusive responsibility for the consequences of any instructions Customer may give M&I, for Customer's failure to properly access the Services in the manner prescribed by M&I, and for Customer's failure to supply accurate input information; (b) Customer agrees that it will use the Services in accordance with such reasonable policies as may be established by M&I from time to time as set forth in any materials furnished by M&I to Customer; (c) Customer agrees that, except as otherwise permitted by M&I, Customer will use the Services only for its own internal business purposes and will not sell or otherwise provide, directly or indirectly, any of the Services or any portion thereof to any third party; and (d) Customer agrees and represents to the best of its knowledge that (1) this Agreement has been approved by its board of directors, or that the officer executing this Agreement has been specifically authorized by Customer's board of directors to execute this Agreement, (2) the performance of this Agreement by the Customer will not affect the safety or soundness of the Customer or any of its affiliates, and (3) this Agreement, and the obligations evidenced hereby, will be properly reflected on the books and records of the Customer. 25. FINDERS FEES. 14 15 If Customer introduces a lead to M&I, which M&I was not previously working, and Customer assists M&I by introducing the prospect to M&I, followed by Customer assistance and involvement in the selling process (not limited to Customer site visits, referrals, presentations, etc.) for the purpose of selling M&I Services, and the financial institution signs a processing agreement with M&I, M&I will credit Customer an amount equal to one (1) month's processing fees, which may be used to offset data processing fees for Services (excluding Miscellaneous Fees) provided M&I agrees in advance to pay such compensation to Customer. The finder's fee, as described above, shall be based upon and payable after the first month's use of the ordinary Services following the completion of all conversions of the new financial institution as proposed. The credit shall not exceed fifty thousand dollars ($50,000) for any individual bank, or more than fifty thousand dollars ($50,000) for any group of banks or bank holding company. 26. MISCELLANEOUS. a. Governing Law. This Agreement shall be construed and governed by the laws of the state of Wisconsin. b. Amendment. This Agreement, including the Schedules hereto, may be amended only by an instrument in writing executed by the parties or their permitted assignees. c. Assignment. This Agreement may not be assigned by either party without the prior written consent of the other party, which such consent shall not be unreasonably withheld, provided that M&I may freely assign this Agreement to any company that is directly or indirectly (1) in control of M&I, (2) under the control of M&I, or (3) under common control with M&I. d. Section Headings. Section headings are for reference purposes only and shall not affect the interpretation or meaning of this Agreement. e. Notices. All communications or notices required or permitted by this Agreement shall be in writing and may be given by personal delivery or by mailing (in a postpaid, certified or registered wrapper), or by depositing the same with Federal Express or a similar recognized courier service (all charges prepaid), or by telex or telecopier provided a confirmation copy is also sent by one of the other approved methods, addressed as follows (or as subsequently designated in writing): To M&I: M&I Data Services 4900 West Brown Deer Road P.O. Box 23528 Brown Deer, WI 53223-0528 Attention: Patrick C. Foy, President Outsourcing Business Group FAX number: (414) 357-9797 To CUB: California United Bank, N.A. 16030 Ventura Boulevard Encino, CA 91436 15 16 Attention: Patrick Hartman, Chief Financial Officer FAX number: (818) 907-5008 16 17 With a mandatory copy to: California United Bank, N.A. 16030 Ventura Boulevard Encino, CA 91436 Attention: Anita Y. Wolman, Esq., General Counsel FAX number: (818) 907-5024 The date of giving such notice shall be deemed the earliest of the following: (i) the date of actual receipt, (ii) three (3) business days after the date of deposit in the United States mail, (iii) two (2) business days after the date of deposit with Federal Express or another courier service, or (iv) the date of personal or telecopy delivery. f. No Waiver of Performance. Failure by either party at any time to require performance by the other party to claim a breach of any provision of this Agreement will not be construed as a waiver of any right accruing under this Agreement, nor affect any subsequent breach, nor affect the effectiveness of this Agreement or any part hereof, nor prejudice either party as regards any subsequent action. g. Entire Agreement; Conflicting Provisions. This Agreement, together with the Schedules hereto, constitutes the entire agreement between the Customer and M&I with respect to the subject matter hereof. There are no restrictions, promises, warranties, covenants, or undertakings other than those expressly set forth herein and therein. This Agreement supersedes all prior negotiations, agreements, and undertakings between the parties with respect to such subject matter. In the event of any conflict between the terms of the main body of this Agreement and any of the Schedules hereto, the terms of the Schedules to this Agreement shall govern. h. Execution in Counterparts. This Agreement may be executed simultaneously in any number of counterparts, each of which shall be deemed an original but all of which shall together constitute one and the same Agreement. i. Enforceability. The invalidity or enforceability of any provision hereof shall not affect or impair any other provisions. j. Scope of Agreement. If the scope of any of the provisions of the Agreement is unenforceable or too broad in any respect whatsoever to permit enforcement to its full extent, then such provisions shall be enforced to the maximum extent permitted by law and the parties hereto consent and agree that such scope may be judicially modified accordingly and that the whole of such provisions of this Agreement shall not thereby fail, but that the scope of such provisions shall be curtailed only to the extent necessary to conform to law. k. Confidentiality of Terms. Customer agrees that neither it, its directors, officers, employees, or agents will disclose this Agreement, or any of the terms or provisions of this Agreement, to any other party. 17 18 l. Regulatory Approval. In the event Customer fails to obtain regulatory approval for the acquisition/merger of Home Bank by October 1, 1996, this Agreement shall be null and void ab initio, and, except for Customer's obligation to pay for Services rendered by M&I, neither party shall have further liability to the other hereunder. m. Issues List. A listing of the issues that have been or will be resolved during the conversion process is attached hereto as Exhibit C. IN WITNESS WHEREOF, the parties have caused this Agreement to be executed in their names as of the date first above written. M&I DATA SERVICES, A DIVISION OF THE MARSHALL & ILSLEY CORPORATION ("M&I") 4900 W. Brown Deer Road Brown Deer, WI 53223 By: ____________________________________ Name: Patrick C. Foy Title: President, Outsourcing Business Group By: ____________________________________ Name: Thomas R. Mezera Title: Vice President CALIFORNIA UNITED BANK, A NATIONAL BANKING ASSOCIATION ("CUSTOMER") 16030 Ventura Boulevard Encino, CA 91436-4487 By: _________________________________ Name: _________________________________ Title: _________________________________ 18 19 AUTHORIZATION AGREEMENT The undersigned ("Customer") hereby authorizes M&I Data Services, a division of the Marshall & Ilsley Corporation ("M&I") to initiate debit entries and to initiate, if necessary, credit entries and adjustments for any excess debit entries or debit entries made in error, to Customer's account indicated below and the depository named below, to debit and/or credit the same such account. This authority is to remain in full force and effect for the period coinciding with the term (and any renewals thereof) of the Data Processing Services Agreement made the _______________ day of August, 1996, and any addenda thereto (the "Agreement"), pursuant to the terms and conditions specified in the Agreement. DEPOSITORY NAME: ________________________________ ADDRESS: ________________________________ CITY/STATE/ZIP: ________________________________ TELEPHONE NUMBER: ________________________________ ROUTING TRANSIT NUMBER: ________________________________ ACCOUNT NUMBER: ________________________________ M&I DATA SERVICES, A DIVISION OF THE MARSHALL & ILSLEY CORPORATION ("M&I") By: ____________________________________ Name: Patrick C. Foy Title: President, Outsourcing Business Group By: ____________________________________ Name: Thomas R. Mezera Title: Vice President CALIFORNIA UNITED BANK, A NATIONAL BANKING ASSOCIATION ("CUSTOMER") By: ____________________________________ Name: _________________________________ Title: _________________________________ 20 ATTORNEY-IN-FACT APPOINTMENT Customer hereby appoints M&I Data Services, a division of the Marshall & Ilsley Corporation ("M&I") as: (1) customer's attorney-in-fact and empowers M&I to authorize the Internal Revenue Service (IRS) to release information return documents supplied to the IRS by M&I to states which participate in the "Combined Federal/State Program"; and (2) Customer's agent to sign on Customer's behalf the Affidavit required by the Internal Revenue Service on Form 4804, or any successor form. Customer agrees to hold M&I harmless from any liabilities, claims, expenses, penalties, or damages (including attorneys' fees) which may be assessed or incurred as a result of the release of information. CALIFORNIA UNITED BANK, A NATIONAL BANKING ASSOCIATION ("CUSTOMER") By:_____________________________________ 21 AFFIDAVIT STATE OF __________________) ) SS. COUNTY OF _________________) I, __________________________________________________________________, being first duly sworn, on oath, depose Customer's Representative and say: 1. I am an employee of California United Bank, a national banking association. I have personal knowledge of my employer's practices with regard to procuring and reporting tax identification numbers (TINs) and authority to execute this Affidavit on my employer's behalf. 2. California United Bank, a national banking association, has complied with all laws, regulations, procedures, and requirements in attempting to secure correct TINs for its payees. This compliance has been pursued with due diligence, and any failure to secure correct TINs is due to reasonable cause. ___________________________________________ Customer's Representative Subscribed and sworn to before me this _________ day of ___________________, 1996. _________________________________________________ ___________________________________ Notary Public My Commission expires: _________________ 22 ON-LINE AVAILABILITY SCHEDULE o Hours available for data entry inquiry: Monday - Friday (Pacific Standard Time) 7:00 a.m. - 8:00 p.m. Saturday and Sunday (Pacific Standard Time) 7:00 a.m. - 4:00 p.m. o Hours available for ATMs and Audio Response Units Twenty-four (24) hours per day, seven (7) days per week* * M&I requires one (1) to two (2) hours per week for file organization.