1 July 22, 1998 Microsoft Corporation 1 Microsoft Way Redmond, WA 98052 To whom it may concern: This letter is to verify that the following company is a Microsoft Certified Solution Provider for calendar year 1998: FutureLink Distribution Corp. #550, 603 - 7th Avenue S.W. Calgary, Alberta, Canada T2P 2T5 Phone: 403-543-5511 Fax: 403-543-5510 If you have any questions regarding the status of this company, or the Microsoft Certified Solution Provider program, please contact a customer service representative at 1-800-SOLPROV. Sincerely, J.R. Dickson Microsoft Certified Solution Provider Group Microsoft Corporation 2 Final Invoice (MCSP) North America MCSP Company Name: FutureLink Distribution Corp. MCSPID Confirmation Number (required if you applied via the MCSP Application and Business Profile Tool): CAN1xn2lj416rr3ipqnjg10 Primary Contact: Jeff Doepker Street Address 1 (not a P0 Box): #550, 603 - 7 Ave SW Street Address 2: Street Address 3/Department/Mail Stop: City/Town: Calgary State/Province/County: Ab ZIP/Postal Code: T2P 2T5 Name of Country: Canada Telephone: (403) 543-5511 Fax: (403) 543-5510 Internet E-mail: j doepker@futurelink.net Annual Fee Schedule: The following annual fees apply to all new and renewing Microsoft Certified Solution Provider memberships and MCSP site locations. These fees reflect a one year membership beginning January 1, 1998, and are pro-rated. Please find the time of year when you are applying and its corresponding fee, and enter the fee in the space below. Table 1 Received by December 16, April 1, 1998 July 1, 1998 October 1, 1998 Country December 15, 1997 - March June 30, 1998 September 30, - December 31, 1997 31, 1998 1998 1998 United States New Early $1,395 $1,195 $995 $795 (US Dollars) Enrollments: $1,595 Renewals: $1,395 Canada New Early $1,925 $1,650 $1,375 $1,100 (Canadian Enrollments: Dollars) $2,075 Renewals: $1,925 The fees listed do not include taxes. You must calculate and add your local tax as appropriate. Please add applicable sales tax if each of your site(s) resides in the following states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, Ml, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. In Canada, add a 7% GST, 15% HST, and in BC and ON, add the PST per your provincial requirements. Microsoft's GST Registration number is R135625069. Microsoft reserves the right to correct tax rates and/or collect the state tax assessed by additional states as required by law, without notice. Microsoft Corporation Federal Tax ID#91-1144442. If you are tax exempt organization, please attach a copy of your tax exemption certificate. For assistance in calculating the appropriate taxes for each site, please call 1-800~SOLPROV (1-800-765-7768) MCSP ID I Site Location Annual Fee Amount Applicable Taxes Amount Due 1650.00 Cdn 115.50 1765.50 Total (if needed, add additional page) Payment Method (circle one): Check VISA Mastercard American Express By Check: Check # is: 048 3 Make checks payable to Microsoft Corporation, in U.S. or Canadian funds. By Credit Card: # Expiration Date Phone Name on Card Authorized Signature Membership acceptance is conditioned upon MS's final approval, payment (which is due upon receipt of this invoice), the return of the Final Invoice (MCSP) and MCSP Site Annex (if applicable). Please remit invoice, payment and any applicable business correspondence to: Microsoft Certified Solution Provider Applications Processing P0 Box 573629, Salt Lake City, UT 84157-9805 Any legal notices should be delivered to the applicable Microsoft entity listed in the Country Annex in your Microsoft Certified Solution Provider Agreement, Attn: Microsoft Certified Solution Provider Marketing Manager. ACCEPTANCE OF AGREEMENT A. FOR NEW ENROLLEES: Subject to MS' final approval, the MCSP identified above, by signing this Final Invoice (MCSP), agrees that it shall be legally bound by the terms and conditions of the Agreement, including, but not limited to, the Site Annex (if applicable), the Country Annex, MCSP Program Guide, the Final Invoice (MCSP) and any other applicable annexes, addenda and invoices which may be required in the Territory, all of which terms and conditions are incorporated herein. Before signing, the MCSP should particularly note and review once again the bulleted Sections of the Agreement identified in Section C. below. If MCSP agrees with all of these terms and conditions, MCSP, through its authorized representative shall complete all required information in the Final Invoice (MCSP), sign, date and return the Final In voice (MCSP) and the Site Annex (if applicable), and the appropriate fees to the Microsoft address set forth above. B. FOR RENEWING MCSP's: Subject to MS' final approval, the MCSP identified above, through its Electronic Acceptance, or if MCSP is in a Territory that does not recognize Electronic Acceptance then MCSP's signature on this invoice, agrees that is shall be legally bound by the terms and conditions of the Agreement, including, but not limited to, the Site Annex (if applicable), the Country Annex, MCSP Program Guide, the Final Invoice (MCSP) and any other applicable annexes, addenda and invoices which may be required in the Territory, all of which terms and conditions are incorporated herein. Before MCSP submits its Electronic Acceptance or provides a signature, the MCSP should particularly note and review once again the bulleted Sections to the Agreement identified in Section C. below. If MCSP agrees with all of these terms and conditions, its authorized representative has submitted its Electronic Acceptance and such representative shall complete all required information in the Final Invoice (MCSP), date and return the Final Invoice (MCSP) and the Site Annex (if applicable), and the appropriate fees to the Microsoft address set forth above. C. ALL MCSPs SHOULD REVIEW ONCE MORE THE FOLLOWING SECTIONS OF THE AGREEMENT: - The confidentiality provisions in Sections 8.C and 10 - The warranty/limited warranties provisions in Section 12 - The exclusion of incidental, consequential and other damages provision in Section 13 - The limitation of liability provisions in Section 14 - The instructions concerning acceptance of the Agreement in Section 17J. - The provisions relating to the term and renewal of the Agreement in Section 3A The effectiveness of this Agreement is specifically conditioned on MS's final review and approval. MS shall indicate formal approval of MCSP by a written acceptance letter sent to the MCSP in the MCSP Welcome Kit, by regular mail. The capitalized terms used herein shall have the same meaning as set forth in the Agreement. ACKNOWLEDGED AND AGREED: "MCSP" FutureLink Distribution Corporation (FULL LEGAL COMPANY NAME) 4 James Brecht, Controller [SIGNATURE OF AUTHORIZED REPRESENTATIVE) [NAME AND TITLE] Date: April 28, 1998 ID: CANlxn21J416rr3ipgnjg10 [MCSPID or ONLINE CONFIRMATION NUMBER) Very Important: For your application to be processed, this invoice must be returned with your payment and appropriate tax if applicable. If you are a NEW MCSP enrollee, before enclosing this invoice with your payment, please make sure that you have signed this invoice. NOTE FOR RENEWING MCSP's: If you are a RENEWING MCSP paying by Credit Card, you may return the invoice and Site Annex (if Applicable) by facsimile. 1998 Microsoft Certified Solution Provider Agreement (1 November 1997) Final Invoice (MCSP) Part Number 098-xxxxx-Online Version 2.0 Last Updated 18 September 1997 5 Wednesday, August 19, 1998 From Jeff Doepker Training Services FutureLink Distribution (403) 543-5511 (403) 234-4109 Dir (403) 543-5510 Fax To James Brecht Please find your Microsoft Certified Solution Provider (MCSP) ID number below. You will want to keep this ID number as you may need to reference it in the future for questions on membership status or benefits. In addition, your ID number enables you to access the MCSP Online private web site. Simply go to http://www.microsoft.com/mcsp/ and follow instructions on how to access the MCSP private site. Your Microsoft Certified Solution Provider ID Number is 512399 The current MCSP password we have on file for you is: DOEPKER Thank you again for participating in the MCSP program. Should you have any questions, please contact your regional service center as indicated in the MCSP Program Guide. Regards, The Microsoft Certified Solution Provider Team