1 - -------------------------------------------------------------------------------- - -------------------------------------------------------------------------------- SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 ------------------------ FORM 10-Q ------------------------ [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 1999 [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM ____________ TO ____________ . COMMISSION FILE NUMBER 000-26521 -------------------------------- ASK JEEVES, INC. (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER) DELAWARE 94-3334199 (STATE OR OTHER JURISDICTION OF (IRS EMPLOYER INCORPORATION OR ORGANIZATION) IDENTIFICATION NO.) 5858 HORTON ST., SUITE 350, EMERYVILLE, CA 94608 (ADDRESS OF PRINCIPAL EXECUTIVE OFFICES, INCLUDING ZIP CODE) (510) 985-7400 (REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE) 918 PARKER STREET, BERKELEY, CA 94710 (FORMER ADDRESS) ------------------------ Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. [X] Yes [ ] No The number of shares outstanding of the registrant's Common Stock as of October 31, 1999 was 26,805,404. - -------------------------------------------------------------------------------- - -------------------------------------------------------------------------------- 2 ASK JEEVES, INC. TABLE OF CONTENTS PAGE ---- PART I. FINANCIAL INFORMATION Item 1. Unaudited Condensed Financial Statements: Condensed Balance Sheets September 30, 1999 and December 31, 1998........................................................ 3 Condensed Statements of Operations three and nine months ended September 30, 1999 and 1998........................... 4 Condensed Statements of Cash Flows nine months ended September 30, 1999 and 1998................................. 5 Notes to Condensed Financial Statements..................... 6 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations................................... 8 Item 3. Quantitative and Qualitative Disclosure About Market Risk... 16 PART II. OTHER INFORMATION Item 1. Legal Proceedings........................................... 17 Item 2. Change in Securities........................................ 17 Item 3. Defaults Upon Senior Securities............................. 17 Item 4. Submission of Matters to a Vote of Securities Holders....... 17 Item 5. Other Information........................................... 17 Item 6. Exhibits and Reports on Form 8-K............................ 17 Signature............................................................ 18 2 3 PART I. FINANCIAL INFORMATION ITEM 1. UNAUDITED CONDENSED FINANCIAL STATEMENTS ASK JEEVES, INC. CONDENSED BALANCE SHEETS ASSETS SEPTEMBER 30, DECEMBER 31, 1999 1998 ------------- ------------ (UNAUDITED) (SEE NOTE) Current assets: Cash and cash equivalents................................. $ 32,516,473 $ 5,587,883 Short-term investments.................................... 22,279,913 -- Accounts receivable, net.................................. 6,748,847 236,258 Prepaid expenses and other current assets................. 2,198,559 148,545 ------------ ----------- Total current assets.............................. 63,743,792 5,972,686 Property and equipment, net................................. 5,395,390 835,486 Intangibles, net and other long-term assets................. 1,260,457 -- Long-term investments....................................... 1,997,913 -- ------------ ----------- Total assets...................................... $ 72,397,552 $ 6,808,172 ============ =========== LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable.......................................... $ 2,054,989 $ 605,283 Accrued compensation and related expenses................. 3,571,741 253,062 Other accrued liabilities................................. 3,403,098 160,000 Deferred revenue.......................................... 2,647,823 149,842 Current portion of long-term liabilities.................. 660,609 28,220 ------------ ----------- Total current liabilities......................... 12,338,260 1,196,407 Long-term liabilities....................................... 2,196,462 45,945 ------------ ----------- Total liabilities................................. 14,534,722 1,242,352 Commitments Stockholders' equity: Convertible preferred stock, no par value; (5,000,000 shares authorized)..................................... -- 6,088,222 Common Stock, no par value; 150,000,000 shares authorized; 26,805,404 and 11,358,077 shares issued and outstanding at September 30, 1999 and December 31, 1998, respectively........................................... 88,596,152 4,771,781 Deferred stock compensation................................. (1,737,376) (476,984) Accumulated deficit......................................... (28,995,946) (4,817,199) ------------ ----------- Total stockholders' equity........................ 57,862,830 5,565,820 ------------ ----------- Total liabilities and stockholders' equity........ $ 72,397,552 $ 6,808,172 ============ =========== Note: The December 31, 1998 balance sheet data is derived from the December 31, 1998 audited financial statements. See accompanying notes to financial statements. 3 4 ASK JEEVES, INC. CONDENSED STATEMENTS OF OPERATIONS (UNAUDITED) THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, ------------------------ --------------------------- 1999 1998 1999 1998 ----------- --------- ------------ ----------- Revenue Consumer.............................. $ 4,243,231 $ 105,265 $ 7,201,116 $ 155,386 Corporate........................... 2,209,098 7,500 3,100,329 7,500 ----------- --------- ------------ ----------- Total revenues.............. 6,452,329 112,765 10,301,445 162,886 Cost of revenues: Consumer............................ 1,803,526 169,144 3,664,856 285,249 Corporate........................... 1,742,582 60,878 3,695,118 111,585 ----------- --------- ------------ ----------- Total cost of revenues...... 3,546,108 230,022 7,359,974 396,834 Gross profit/(loss)................... 2,906,221 (117,257) 2,941,471 (233,948) Operating expenses: Product development.............. 1,572,745 226,188 3,460,618 524,423 Sales and marketing.............. 9,107,473 323,828 19,269,005 588,043 General and administrative....... 1,646,133 260,565 3,678,456 495,524 Amortization of deferred stock compensation................... 561,316 -- 1,470,558 -- Write-off of in-process technology acquired............ -- -- 360,697 -- ----------- --------- ------------ ----------- Total operating expenses.... 12,887,667 810,581 28,239,334 1,607,990 ----------- --------- ------------ ----------- Operating loss........................ (9,981,446) (927,838) (25,297,863) (1,841,938) Interest income, net.................. 692,781 9,643 1,119,116 14,733 ----------- --------- ------------ ----------- Net loss.............................. $(9,288,665) $(918,195) $(24,178,747) $(1,827,205) =========== ========= ============ =========== Basic and diluted net loss per share............................... $ (0.37) $ (0.09) $ (1.49) $ (0.24) =========== ========= ============ =========== Weighted average shares outstanding used in computing basic and diluted net loss per share.................. 25,268,421 9,933,461 16,244,563 7,468,860 =========== ========= ============ =========== See accompanying notes to financial statements. 4 5 ASK JEEVES, INC. CONDENSED STATEMENTS OF CASH FLOWS (UNAUDITED) NINE MONTHS ENDED SEPTEMBER 30, -------------------------- 1999 1998 ------------ ----------- OPERATING ACTIVITIES Net loss.................................................... $(24,178,747) $(1,827,205) Adjustment to reconcile net loss to net cash used in operating activities: Depreciation and amortization............................. 663,695 49,221 Loss on disposal of assets................................ 10,608 -- Issuance of stock options to consultants.................. 28,500 -- Issuance of common stock to consultants................... -- 7,521 Issuance of common stock warrants to consultants.......... 8,750 11,210 Contribution of assets and services by stockholders....... -- 225,000 Compensation charge related to grants of stock options.... 174,500 38,312 Amortization of deferred stock compensation............... 1,470,558 -- Amortization of intangibles............................... 199,150 -- Write-off of in-process technology........................ 360,697 -- Changes in operating assets and liabilities: Accounts receivable.................................... (6,512,589) (164,142) Prepaids and other current assets...................... (1,892,514) (48,569) Accounts payable....................................... 1,449,706 119,676 Accrued compensation and related expenses.............. 3,318,679 (16,934) Accrued marketing expenses............................. 854,825 -- Other accrued liabilities.............................. 2,618,274 188,064 Deferred revenue....................................... 2,497,981 109,499 ------------ ----------- Net cash used in operating activities....................... (18,927,927) (1,308,347) INVESTING ACTIVITIES Purchases of property and equipment......................... (4,306,165) (290,266) Purchases of investments.................................... (24,277,826) -- Purchase of intangibles..................................... (750,000) -- Purchase of long-term assets................................ (282,804) -- ------------ ----------- Net cash used in investing activities....................... (29,616,795) (290,266) FINANCING ACTIVITIES Issuance of common stock for cash, net of issuance costs.... 42,980,188 2,747,500 Issuance of common stock upon exercise of stock options..... 4,413,094 6,761 Issuance of preferred stock for cash, net of issuance costs..................................................... 26,455,166 -- Proceeds from capital lease financing....................... 1,808,810 -- Repayment of capital lease obligations...................... (183,946) (8,799) ------------ ----------- Net cash provided by financing activities................... 75,473,312 2,745,462 ------------ ----------- Increase in cash and cash equivalents....................... 26,928,590 1,146,849 Cash and cash equivalents at beginning of period............ 5,587,883 521,247 ------------ ----------- Cash and cash equivalents at end of period.................. $ 32,516,473 $ 1,668,096 ============ =========== SUPPLEMENTAL DISCLOSURE OF NONCASH INVESTING AND FINANCING ACTIVITIES Capital lease obligations incurred........................ $ 928,042 $ 89,176 ============ =========== Common stock issued in payment of intangibles............. $ 787,500 $ -- ============ =========== Preferred stock converted to common stock................. $ 32,535,201 $ -- ============ =========== Common stock warrants issued.............................. $ 157,500 $ -- ============ =========== See accompanying notes to financial statements. 5 6 ASK JEEVES, INC. NOTES TO CONDENSED FINANCIAL STATEMENTS (UNAUDITED) 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES The Company Ask Jeeves ("Ask Jeeves" or "the Company") is a provider of natural-language question and answering service on the Internet for consumers and companies. The Company's services provide users a fast, easy and intuitive way to find information, products and services on the Internet. The Company combines proprietary tools and technologies with editorial judgment to let users ask questions in plain English and to direct them to a small selection of relevant destinations on the Internet. The Company was incorporated in California in June 1996 and reincorporated in Delaware in June 1999. Public Offering of Common Stock On June 30, 1999, the Company completed its initial public offering (IPO) of 3,450,000 shares of common stock at a purchase price per share of $14.00. Net proceeds to the Company aggregated approximately $45 million (net of underwriters' commission and offering expenses of $3.3 million). As of the effective date of the offering, all of the convertible preferred stock outstanding was converted into 9,485,690 shares of common stock. Unaudited Interim Financial Information The accompanying financial statements at September 30, 1999 and for the three and nine months ended September 30, 1999 and September 30, 1998 are unaudited but include all adjustments (consisting of normal recurring accruals) which, in the opinion of management, are necessary for a fair statement of the financial position and the operating results and cash flows for the interim date and periods presented. Results for the interim periods ended September 30, 1999 and September 30, 1998 are not necessarily indicative of results for the entire fiscal year or future periods. Use of Estimates The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. Actual results could differ materially from those estimates. Computation of Net Loss Per Share Basic net loss per share is computed using the weighted average number of common shares outstanding during the period. Dilutive earnings per share is computed using the weighted average number of common and dilutive common equivalent shares outstanding during the period. Common equivalent shares consist of the incremental common shares issuable upon the exercise of stock options and warrants (using the treasury stock method). The shares outstanding exclude those shares that are subject to repurchase as a result of unvested early exercises. Common equivalent shares are excluded from the calculation if their effect is anti-dilutive. 6 7 ASK JEEVES, INC. NOTES TO CONDENSED FINANCIAL STATEMENTS (CONTINUED) (UNAUDITED) The following table sets forth the computation of net loss per share: THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, ------------------------ -------------------------- 1999 1998 1999 1998 ----------- ---------- ------------ ----------- Net loss.................................... $(9,288,665) $ (918,195) $(24,178,747) $(1,827,205) Weighted-average shares outstanding basic and diluted................................. 25,268,421 9,933,461 16,244,563 7,468,860 Basic and diluted net loss per share........ $ (0.37) $ (0.09) $ (1.49) $ (0.24) Commitments and Contingencies On April 30, 1999 the Company entered into a five-year lease for its headquarters in Emeryville, California. The lease was amended on September 10, 1999 to accommodate future growth needs. The Company's total obligation under the lease $11.9 million. Capital lease obligations for equipment represent the present value of future lease payments under the lease agreements with COMDISCO, Inc. The Company has options to purchase the leased assets at the end of the lease terms. The Company is a party to a legal proceeding and claim. In the opinion of management, the amount of the ultimate liability with respect to this action will not materially affect the financial position, results of operations or cash flows of the Company. 7 8 MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS Except for the historical information contained herein, this overview and the following discussion contain forward-looking statements that involve risks and uncertainties. Our actual results could differ materially from those discussed here. Factors that could cause or contribute to such differences include, but are not limited to, those discussed in the Company's Registration Statement on Form S-1 filed April 30, 1999, as amended and effective June 30, 1999. OVERVIEW We have two principal businesses based on the same underlying technology. The Consumer Question Answering Service, or Consumer Service, allows users to obtain answers to frequently asked questions on the Internet. The Corporate Question Answering Service, or Corporate Service, helps companies provide a human-like online interface for their customers. The demand for our Corporate Service is greater than previously anticipated and we believe we must be more aggressive in capturing significant market share in the near-term. As a result, we plan to increase our investments in sales, marketing, infrastructure, and product development in an effort to capture market share faster and create greater long-term value for our shareholders. Revenues from the Consumer Service consist primarily of two components: - advertising revenues; and - knowledge base licensing fees. We earn advertising revenues from short-term advertising contracts by delivering impressions to users over a specified period of time. Advertising rates, measured on a cost per thousand impressions (CPM) basis, are dependent on whether the impressions are displayed in general rotation throughout our Web site or are directed to targeted audiences or channels within Ask Jeeves, such as the computer, entertainment, family, health, money, shopping and travel channels. Revenues are based upon actual impressions delivered as measured by our third party advertising delivery provider, Doubleclick, Inc. We currently license the Ask Jeeves knowledge base to three companies that provide Internet-wide navigation services. These companies are AltaVista Company, Netscape Communications, Inc., and Infonautics Corporation. Knowledge base licensing fees consist of a fixed fee that is recognized ratably over the contract term, generally a twelve month period. In the future, we expect that licensing of the knowledge base will not be a significant part of our business model. We also expect to generate a portion of our revenues from a third component, the facilitation of electronic commerce. We are currently in a pilot phase of our electronic commerce program and revenues from the facilitation of electronic commerce from inception through September 30, 1999 have not been significant. We expect to generate revenues from electronic commerce transactions through arrangements with our electronic commerce merchants. Typically, we receive payment only if the user clicks on the answer that links to such electronic commerce merchant's Web site a cost per click (CPC) basis. Revenues from the Corporate Service consist of three components: - knowledge base customization; - maintenance and information service fees; and - per-answer fees. We recognize knowledge base customization and maintenance and information service fees ratably over the contract term, generally twelve months. We recognize per-answer fees based on answers delivered at contractual per-answer rates. Payments received prior to delivering the knowledge base or providing maintenance and information services are recorded as deferred revenues and are recognized ratably over the contract term. Cost of revenues for our Consumer Service consists primarily of salaries and personnel costs associated with the content development and maintenance of Ask Jeeves and providing data analysis and testing. Cost of 8 9 revenues for our Corporate Service consists primarily of salaries and related personnel costs and other direct costs to provide knowledge base information and maintenance services to corporate customers. Cost of revenues also includes amortization charges from the acquisition of assets from Lumina Design Systems, Inc. We believe that ongoing content development is required to remain competitive, and we expect that our production and content expenses will continue to increase in absolute dollars in the future. Product development expenses consist primarily of salaries and related personnel costs, consultant fees and expenses related to the design, development, testing and enhancement of our technology and services. To date all software development costs have been expensed as incurred. We believe that continued investment in product development is critical to attaining our strategic product objectives and, as a result, we expect these expenses to increase in absolute dollars in the future. Sales and marketing expenses consist primarily of salaries, commissions and related personnel expenses as well as advertising and promotional expenditures. We intend to pursue aggressive sales and marketing campaigns and expand our sales and marketing organization, which will result in an increase in absolute dollars in our sales and marketing expenses in the future. General and administrative expenses consist primarily of salaries and related personnel costs and other related costs for general corporate functions, including executive management, business development, finance, facilities administration, legal, recruiting and fees for other professional services. We expect general and administrative expenses to increase in absolute dollars in the future as we add personnel and incur additional costs related to the growth of our business and our operation as a public company. Interest income and expense includes income on our cash and short-term investments net of expenses related to the Company's financing obligations. Proceeds from our initial public offering are expected to increase the interest income generated in the near term, partially offset by an expected increase in interest expense. For the nine months ended September 30, 1999, in connection with the grant of certain stock options to employees, we recorded deferred stock compensation totaling $2.2 million representing the difference between the deemed fair value of our common stock on the date such options were granted and the exercise price. Such amount is included as a reduction of stockholders' equity and is being amortized by charges to operations on a graded vesting method. We recorded amortization of deferred stock compensation expense of $1.1 million for the nine months ended September 30, 1999. At September 30, 1999, we had a total of $1.6 million remaining to be amortized over the corresponding vesting periods of the options, generally four years. Due to the graded vesting method of amortization, most of the deferred compensation charge will be incurred over the first two years of the vesting of the options. Additionally, for the nine months ended September 30, 1999, in connection with the grant of stock options to Roger A. Strauch and Daniel H. Miller, who served as our consultants, we recorded deferred stock compensation of $511,000. This amount represents the difference between the deemed fair value of our common stock on the date such options were granted and the exercise price and is being amortized by charges to operations over the service period which concludes in December 1999. We recorded amortization of deferred stock compensation expense of $351,000 in the nine months ended September 30, 1999. We have incurred significant net losses and negative cash flows from operations since our inception, and at September 30, 1999, we had an accumulated deficit of approximately $29.0 million. These losses have been funded primarily through the issuance of preferred and common equity securities. We believe that we will continue to incur operating and net losses and negative cash flows from operations for the foreseeable future and that the rate at which we will incur such losses may increase from current levels. RESULTS OF OPERATIONS Revenues Total revenues were $6.5 million for the three months ended September 30, 1999. Of this total, revenues from the Consumer Service were $4.2 million for the three months ended September 30, 1999 and were 9 10 primarily generated from banner advertisement revenues. Revenues from the Corporate Service were $2.2 million for the three months ended September 30, 1999, of which $1.1 million was generated from knowledge base creation fees and $1.1 million from ongoing services. Revenues from Consumer and Corporate Services for the three months ended September 30, 1998 were $105,000 and $8,000, respectively. For the nine months ended September 30, 1999 total revenues were $10.3 million. Of this total, revenues from the Consumer and Corporate Services were $7.2 million and $3.1 million, respectively, compared to $155,000 and $8,000 for the nine months ended September 30, 1998, respectively. The revenue growth over the respective prior year periods is primarily attributable to increased advertising revenue due to increased use of the Internet by consumers and acceptance of the Internet as an advertising and commerce medium, increased viewer traffic on our web-sites (ASK.com and AJKids.com), and the launching of our Corporate Service. For the three months ended September 30, 1999, Ask.com received 134 million questions, representing an increase of 46 percent from 92 million questions in the three months ended June 30, 1999. Revenue per thousand page views, or RPMs, increased to $10.07, representing a 34 percent increase over the three months ended June 30, 1999. The increases reflect our performance in connecting advertisers with targeted customers. The network of companies that subscribe to our Corporate Service increased from fourteen to twenty-five during the three months ended September 30, 1999 as Ask Jeeves signed new business in targeted technology, financial services and e-tail vertical markets. The questions Ask Jeeves' handled for its Corporate Service customers during the three months ended September 30, 1999 grew to 2.5 million, representing a 59 percent increase from the three months ended June 30, 1999 of 1.6 million questions. Cost of Revenues Cost of revenues for our Consumer Service were $1.8 million for the three months ended September 30, 1999 compared to $169,000 for the three months ended September 30, 1998. Cost of revenues for our Corporate Service were $1.7 million for the three months ended September 30, 1999 compared to $61,000 for the same period a year ago. The increase in cost of revenues during these periods is related to increased third party advertising management fees, hosting costs, and additional personnel and related personnel costs associated with development of our public site to support the increase in revenues, specifically in the areas of content development, maintenance, data analysis, and testing. We also incurred higher costs associated with personnel and related personnel costs required to provide knowledge base information and maintenance services to our Corporate Services customers. Cost of revenues for the three months ended September 30, 1999 includes $109,000 of amortization charges related to the acquisition of assets from Lumina Design Systems, Inc. We expect our hosting, third party advertising management fees, content development and web site costs will continue to increase to meet the demands for web services and to provide additional services to users of our Consumer Service and our Corporate Service customers. Product Development Expenses Product development expenses increased to $1.6 million for the three months ended September 30, 1999, from $226,000 for the same period a year ago and increased to $3.5 million for the nine months ended September 30, 1999, from $524,000 for the same period a year ago. The primary reasons for the increases were the hiring of additional personnel and related personnel costs and consultant fees and expenses related to the design, development, testing and enhancement of our technology and services. We believe the development of additional features and tools are vital for us to remain competitive in our industry. We anticipate that we will continue to devote substantial resources to product development. These costs are expected to continue to increase in dollar amount in future periods. Sales and Marketing Expenses Sales and marketing expenses increased to $9.1 million and $19.3 million for the three and nine months ended September 30, 1999, respectively, from $324,000 and $588,000 for the same periods a year ago. The increase was primarily due to increases in advertising expenses related to our branding campaign, the hiring of additional sales and marketing personnel and commissions paid to support the increase in revenues. We intend to continue pursuing an aggressive brand-enhancement strategy, which will include mass market and 10 11 multimedia advertising, promotional programs and public relations activities. Consequently, these costs are expected to continue to increase in dollar amount in future periods. General and Administrative Expenses General and administrative expenses increased to $1.6 million and $3.7 million for the three and nine months ended September 30, 1999, respectively, from $261,000 and $495,000 for the same periods a year ago. The increase in general and administrative expenses was primarily due to increased depreciation on our property and equipment and an increase in the number of finance, legal, business development, and information systems personnel to support the growth of our business, and recruiting costs related to filling key executive positions. Interest Income, Net Net interest income totaled $693,000 and $1.1 million for the three and nine months ended September 30, 1999, respectively, compared to net interest income of $10,000 and $15,000 in the comparable periods in 1998. This increase was primarily generated from interest income on proceeds from our equity financings, partially offset by increased interest charges on capital lease obligations. LIQUIDITY AND CAPITAL RESOURCES Since our inception, we have financed our operations primarily through the private placement of equity securities and our initial public offering. As of September 30, 1999, we had $56.8 million in cash, cash equivalents and investments. Net cash used in operating activities was $19.1 million for the nine months ended September 30, 1999. The net cash used in operating activities resulted primarily from net operating losses and increases in accounts receivable and prepaid expenses, partially offset by the timing of accounts payable settlements, accrued compensation, deferred revenue, and accrued expenses. Net cash used in investing activities was $29.6 million for the nine months ended September 30, 1999. Net cash used in investing activities related to purchases of $4.3 million of property and equipment and $24.3 million of short-term and long-term investments for the nine months ended September 30, 1999. Net cash provided by financing activities was $75.6 million for the nine months ended September 30, 1999 and related primarily to net proceeds from the sale of preferred equity securities of $26.5 million, net proceeds from our initial public offering of $43.0 million, proceeds from the exercise of stock options under the Company's stock incentive plans of $4.4 million, and proceeds from a sale leaseback transaction of $1.8 million. We have no material commitments or obligations other than those under capital and operating leases. In June 1999, we entered into a leasing agreement with Comdisco, Inc. to finance equipment and software purchases up to a maximum amount of $3.5 million. As of October 31, 1999, we have utilized approximately $3 million of the total credit line. Our capital requirements depend on numerous factors, including market acceptance of our services and the amount of resources we invest in site and content development, marketing and selling our services, and our brand promotions. We have experienced a substantial increase in our expenditures since our inception consistent with growth in our operations and staffing, and we anticipate that this will continue for the foreseeable future. Additionally, we will continue to evaluate possible investments in businesses and technologies, and we plan to expand our sales and marketing programs and conduct more aggressive brand promotions. We currently anticipate that our available cash resources will be sufficient to meet our anticipated needs for working capital and capital expenditures for at least the next nine months. At the end of such period, we will need to generate sufficient cash flow from operations to meet our anticipated needs for working capital and capital expenditures, or we will need to raise additional capital. However, if during that nine month period or thereafter, we are not successful in generating sufficient cash flow from operations or in raising additional capital when required in sufficient amounts and on terms acceptable to us, these failures could have a material adverse effect on our business, results of operations and financial condition. If we raise additional funds through the issuance of equity or convertible debt securities, the percentage ownership of our stockholders will be reduced. 11 12 YEAR 2000 COMPLIANCE Many currently installed computer systems and software products are coded to accept or recognize only two digit entries in the date code field. These systems and software products will need to accept four digit entries to distinguish 21st century dates from 20th century dates. As a result, computer systems and software used by many companies and governmental agencies may need to be upgraded to comply with such Year 2000 requirements or risk system failure or miscalculations causing disruptions of normal business activities. STATE OF READINESS We have made an assessment of the Year 2000 readiness of all our relevant operating, financial and administrative systems, including the hardware and software that support our information technology ("IT") and non-IT systems. Our assessment plan consists of: - quality assurance testing of our internally developed proprietary software; - contacting third-party vendors and licensors of material hardware, software and services that are both directly and indirectly related to the delivery of our services to our users; - contacting vendors of third-party systems; - assessing repair or replacement requirements; - implementing repair or replacement; - implementation of the plan; and - creating contingency plans in the event of Year 2000 failures. All of our third party software and hardware vendors have provided written statements, which were obtained at our request or from their public Web sites, indicating that they are Year 2000 compliant. We performed a Year 2000 simulation on our material IT and non-IT systems during the first half of 1999 to test system readiness. Simulation tests have been performed on all but the router system provided by Cisco Systems, Inc. Our business would experience an interruption of service if simulation tests were conducted on this router system and therefore we are relying on Cisco's Year 2000 Compliance Statement, which is on its Web site. We had three hardware and software non-compliant systems which were retired this quarter. All of our material third party service providers have represented in writing that they are expected to be Year 2000 compliant in the fourth quarter of 1999. RISKS OF YEAR 2000 ISSUES We are not currently aware of any Year 2000 compliance problems relating to our software or our IT or non-IT systems that would have a material adverse effect on our business, results of operations and financial condition, notwithstanding our efforts to detect and correct such problems. There can be no assurance that we will not discover Year 2000 compliance problems in our software that will require substantial revisions or replacements. In addition, there can be no assurance that third-party software, hardware or services incorporated into our material IT and material non-IT systems will not need to be revised or replaced, which could be time consuming and expensive. Our failure to fix our software, if necessary, or to fix or replace third-party software, hardware or services, if necessary, on a timely basis could result in lost revenues, increased operating costs and other business interruptions, any of which could have a material adverse effect on our business, results of operations and financial condition. Moreover, the failure to adequately address Year 2000 compliance issues in our IT and non-IT systems could result in claims of mismanagement, misrepresentation or breach of contract and related litigation, which could be costly and time-consuming to defend. In addition, there can be no assurance that governmental agencies, utility companies, Internet access companies, third-party service providers and others outside our control will be Year 2000 compliant. The failure by such entities to be Year 2000 compliant could result in a systemic failure beyond our control, such as a prolonged Internet, telecommunications or electrical failure, which could prevent us from operating our Web site. 12 13 Because our needs for additional hardware and software change, we are engaged in an ongoing Year 2000 assessment. We have not developed any contingency plans. The completion of our Year 2000 simulation testing and the responses received from third-party vendors and service providers will be taken into account in determining the need for and nature and extent of any contingency plans. COSTS TO DATE Costs associated with Year 2000 compliance matters have been approximately $150,000 to date and the Company anticipates additional costs of $50,000. Most of our expenses have related to, and are expected to continue to relate to, the operating costs associated with time spent by employees in the evaluation and testing process and Year 2000 compliance matters generally. Such costs, if higher than anticipated, could have a material adverse effect on our business, results of operations and financial condition. 13 14 BUSINESS RISKS OUR BUSINESS IS EXTREMELY DIFFICULT TO EVALUATE BECAUSE OUR OPERATING HISTORY IS LIMITED Because of our limited operating history, it is extremely difficult to evaluate our business and prospects. Our revenue and income potential is unproven and our business model is constantly evolving. Because the Internet is constantly changing, we may need to change our business model and organizational structure again to adapt to those changes. Frequent changes in organizational structure could impose significant burdens on our management and our employees and could result in loss of productivity or even increased employee attrition. WE HAVE A HISTORY OF NET LOSSES AND EXPECT TO CONTINUE TO INCUR NET LOSSES We expect to have increasing net losses and negative cash flows for the foreseeable future. The size of these net losses will depend, in part, on the rate of growth of our revenues from our advertisers, corporate customers and electronic commerce merchants and on our expenses. It is critical to our success that we continue to expend financial and management resources to develop our brand loyalty through marketing and promotion, enhancement of our services and expansion of our other services. As a result, we expect that our operating expenses will increase significantly for the foreseeable future. With increased expenses, we will need to generate significant additional revenues to achieve profitability. Consequently, it is possible that we may never achieve profitability, and even if we do achieve profitability, we may not sustain or increase profitability on a quarterly or annual basis in the future. If we do not achieve or sustain profitability in the future, then we will be unable to continue our operations. OUR QUESTION ANSWERING SERVICES ARE NOVEL AND UNPROVEN Our question answering services are novel and unproven. We will be successful only if Internet users adopt our natural-language services on Ask Jeeves and on the Web sites of our corporate customers. It is difficult to predict the extent and rate of user adoption of our services. We cannot assure you that widespread acceptance of our question and answering services will occur. Visitors to our service may use it once or twice and then revert to traditional search techniques to navigate the Internet. OUR METHODS OF GENERATING REVENUE ARE RELATIVELY NEW AND LARGELY UNTESTED Revenues from Internet advertising will make up a significant amount of our revenues for the foreseeable future. Since the Internet advertising market is new and rapidly evolving, we cannot yet gauge its effectiveness as compared to traditional advertising media. Advertisers that have traditionally relied on other advertising media may be reluctant to advertise on the Internet believing that Internet advertising is less effective than traditional advertising media for promoting their products and services. Consequently, they may allocate only limited portions of their advertising budgets to Internet advertising. Our business could be materially adversely affected if Internet advertising does not continue to grow or if we are unsuccessful in increasing our advertising revenues. In addition, a portion of our revenues for the foreseeable future are expected to be derived from the facilitation of electronic commerce transactions. The market for Internet products and services has only recently begun to develop and is rapidly changing. Therefore, the success of our business depends upon the adoption of the Internet as a medium for commerce by a broad base of customers. If this market fails to develop or develops more slowly than expected, or if our electronic commerce services do not achieve market acceptance, our business may suffer. Furthermore, we expect sales to corporate customers to constitute a growing percentage of our revenues. Our service has only been recently implemented onto corporate Web sites. As such, we cannot yet determine the effectiveness of our Corporate Service compared to traditional methods of customer relationship management, such as e-mail, call centers and other traditional Web solutions. If we cannot demonstrate to corporate customers that our Corporate Service increases the rate at which browsers become purchasers, 14 15 improves customer satisfaction on their Web sites and reduces expensive support costs, such as those associated with call centers, our ability to attract and retain corporate customers may be impaired. OUR GROWTH WILL DEPEND ON OUR ABILITY TO DEVELOP OUR BRAND We believe that broader brand recognition and a favorable consumer perception of the Ask Jeeves brand are essential to our future success. Accordingly, we intend to continue pursuing an aggressive brand-enhancement strategy, which will include mass market and multimedia advertising, promotional programs and public relations activities. These expenditures may not result in a sufficient increase in revenues to cover such advertising and promotional expenses. In addition, even if brand recognition increases, the number of new users may not increase. Further, even if the number of new users increases, the amount of traffic on Ask Jeeves and the number of corporate customers may not increase sufficiently to justify the expenditures. TO MANAGE OUR GROWTH, WE NEED TO IMPROVE OUR SYSTEMS, CONTROLS AND PROCEDURES AND COORDINATE OUR QUESTION ANSWERING SERVICES We have experienced and may continue to experience rapid growth, which has placed, and could continue to place, a significant strain on our managerial, financial and operational resources. This growth will place a significant strain on our personnel, management systems and resources. We expect that the number of our employees, including management-level employees, will continue to increase for the foreseeable future. We must continue to improve our operational and financial systems and managerial controls and procedures, and we will need to continue to expand, train and manage our workforce. We must also maintain close coordination between our Consumer Service and Corporate Service, as well as our technical, accounting, finance, marketing, sales and editorial organizations. We cannot assure you that our systems, procedures or controls will be adequate to support our operations or that we will be able to manage any growth effectively. WE MAY NOT BE ABLE TO EFFECTIVELY COMPETE AGAINST OUR CURRENT AND POTENTIAL COMPETITORS Many of our existing competitors, as well as potential new competitors, have longer operating histories, greater name recognition, larger customer bases and significantly greater financial, technical and marketing resources than we do. This may allow them to devote greater resources than we can to the development and promotion of their services. Many of these competitors offer a wider range of services than we do. These services may attract users to our competitors' sites and, consequently, result in a decrease of traffic to our site. These competitors may also engage in more extensive research and development, adopt more aggressive pricing policies and make more attractive offers to existing and potential employees, partners, advertisers and electronic commerce merchants. Our competitors may develop products and services that are equal or superior to ours or that achieve greater market acceptance. In addition, current and potential competitors have established or may establish cooperative relationships among themselves or with third parties to better address the needs of advertisers and businesses engaged in electronic commerce. As a result, it is possible that new competitors may emerge and rapidly acquire significant market share. OUR OPERATING RESULTS ARE VOLATILE AND DIFFICULT TO PREDICT You should not rely on our results of operations during any particular quarter as an indication of our future results for a full year or any other quarter. Our quarterly revenues and operating results have varied significantly in the past and may vary significantly in the future. FAILURE TO RETAIN CUSTOMERS OR ADD NEW CUSTOMERS TO OUR CORPORATE SERVICE MAY HAVE AN ADVERSE EFFECT ON OUR REVENUES To date, a significant portion of our revenues has been attributable to a limited number of customers. If we are unable to offer value to our customers during the term of these contracts, or if our customers choose a competitor's service over our service, or if such customers decide to use their own proprietary technology to develop services to ours, such customers may not renew their contracts. In addition, in the coming year we expect that our expenses associated with the sales, marketing, and development of the Corporate Service will 15 16 increase and revenues associated with the Corporate Service will be heavily dependent on a limited number of customers, comprised primarily of corporations with large, difficult-to-navigate Web sites. As a result of our additional expenses, if we do not complete sales to a sufficient number of customers, our future revenues will be adversely affected. THE OPERATING PERFORMANCE OF OUR SYSTEMS AND SERVERS IS CRITICAL TO OUR BUSINESS AND REPUTATION Any system failure, including network, software or hardware failure, that causes an interruption in our service or a decrease in responsiveness of Ask Jeeves could result in reduced user traffic on Ask Jeeves and reduced revenues. Our network and server equipment is located at Frontier Global Center in Palo Alto, California and Exodus in Santa Clara, California. Although we believe that our current back-up methods are adequate, we cannot assure you that the back-up servers will not fail or cause an interruption in our service. WE MAY BE UNABLE TO PROTECT OUR INTELLECTUAL PROPERTY RIGHTS AND WE MAY BE LIABLE FOR INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS Third parties may infringe or misappropriate our patents, trademarks or other proprietary rights, which could have a material adverse effect on our business. In addition, we do not know whether we will be able to defend our proprietary rights since the validity, enforceability and scope of protection of proprietary rights in Internet-related industries is uncertain and still evolving. Because we are devoting significant resources to building our brands through media advertising campaigns, if we are unable to register the trade and service marks for which we have applied, or if we are unable to defend our intellectual property rights, our business may be materially and adversely affected. Third parties may assert infringement claims against us. From time to time in the ordinary course of business we have been, and we expect to continue to be, subject to claims of alleged infringement of the trademarks and other intellectual property rights of third parties. These claims and any resultant litigation, should it occur, could subject us to significant liability for damages. In addition, even if we prevail, litigation could be time-consuming and expensive to defend, and could result in the diversion of our time and attention. Any claims from third parties may also result in limitations on our ability to use the intellectual property subject to these claims unless we are able to enter into agreements with the third parties making these claims. ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK The Company's exposure to market risk for interest rate changes relates primarily to its investment portfolio. The Company had no derivative financial instruments as of September 30, 1999 or December 31, 1998. The Company places its investment portfolio in high credit quality instruments and the amount of credit exposure to any one issue, issuer and type of instrument is limited. The Company does not expect any material loss with respect to its investment portfolio. The Company's investments are principally confined to our cash and cash equivalents and available-for-sale securities, which have short maturities and, therefore, minimal market risk. 16 17 PART II. OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS On July 8, 1999, IP Learn, LLC filed a lawsuit in the United States District Court for the Northern District of California (Case No. 99-3352) against Ask Jeeves alleging that Ask Jeeves infringes a patent that generally relates to natural language database query systems. IP Learn is seeking unspecified damages, including attorney's fees, as well as an injunction. Ask Jeeves answered the complaint on August 30, 1999 and the parties have begun discovery. Ask Jeeves believes that allegations of the complaint are without merit and intends to contest them vigorously. We believe the amount of the ultimate liability with respect to this action will not materially affect the financial position, results of operations or cash flows of Ask Jeeves. ITEM 2. CHANGES IN SECURITIES AND USE OF PROCEEDS Not applicable. ITEM 3. DEFAULTS UNDER SENIOR SECURITIES Not applicable. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS Not applicable. ITEM 5. OTHER INFORMATION Not applicable. ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K (a) EXHIBIT 10.1 First Amendment to Office Lease Between Emery Station Associates LLC (Landlord) and Ask Jeeves, Inc. (Tenant) 27.1 Financial Data Schedule (b) REPORTS ON FORM 8-K. The Company did not file any reports on Form 8-K during the three months ended September 30, 1999. 17 18 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto dully authorized. ASK JEEVES, INC. November 12, 1999 By: /s/ Robert W. Wrubel -------------------------------------- Robert W. Wrubel President and Chief Executive Officer (Principal Executive Officer) November 12, 1999 By: /s/ M. Bruce Nakao -------------------------------------- M. Bruce Nakao Chief Financial Officer (Principal Financial Officer) November 12, 1999 By: /s/ Christine M. Davis -------------------------------------- Christine M. Davis Corporate Controller (Principal Accounting Officer) 18 19 EXHIBIT INDEX EXHIBIT NUMBER DOCUMENT DESCRIPTION - ------- -------------------- 10.1 First Amendment to Office Lease Between Emery Station Associates LLC (Landlord) and Ask Jeeves, Inc. (Tenant) 27.1 Financial Data Schedule 19