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                                                                    EXHIBIT 10.4


                                 UNITREND, INC.

                               CASH INCENTIVE PLAN
                                     FY 2000


I.       Introduction

         A.       THE OBJECT OF THE CASH INCENTIVE PLAN is to financially reward
                  all employees for their contribution to the success of
                  Unitrend, Inc. and to encourage continuous improvements in
                  productivity and performance by individual employees and the
                  Company as a whole.

         B.       PARTICIPANTS: This plan applies to all full-time employees of
                  Unitrend, Inc. "Full-Time Employee of Unitrend, Inc." shall
                  mean the party is paid on a regular basis by Unitrend, Inc.
                  and the party has executed all valid agreements pertaining to
                  employment as defined by the Legal Department. "Full-time"
                  shall mean working at least 35 hours a week and eligible to
                  participate in full-time employment benefits.

         C.       EFFECTIVE DATE: The Plan is effective for the Fiscal year,
                  beginning January 1, 2000 through December 31, 2000.

         D.       CHANGES IN PLAN: The Company presently has no plan to change
                  the Cash Incentive Plan during the fiscal year. However, the
                  Company reserves the right to modify the Cash Incentive Plan
                  in total or in part, at any time. Any such changes must be in
                  writing and ratified by a majority of the Board or a Committee
                  of the Board, as the Board may designate. (Hereinafter,
                  "Board" shall also include any Committee rightfully designated
                  by the Board.) The Board reserves the right to interpret the
                  Plan document as needed.

         E.       ENTIRE AGREEMENT: This Plan is the entire agreement between
                  Unitrend, Inc. and its employees regarding the subject matter
                  of this Plan and supersedes all prior compensation or
                  incentive plans or any written or verbal representations
                  regarding the subject matter of this Plan.

II.      Bonus Plan Elements

         A.       BASE SALARY is the annual base salary in effect at the end of
                  the fiscal year or in the event of hourly employees, the total
                  gross pay for the year. Base Salary shall not include any
                  other compensation, including, but not limited to, previous
                  bonuses paid during the fiscal year, stock options or
                  reimbursements of any kind.


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         B.       BONUS BASIS PERCENTAGE is a percentage level of base salary
                  determined by the employment level, as set forth by the Board.



                  Level                                              Bonus %
                  -----                                              -------
                                                                  
                  Level 6                                              50%
                  Level 5                                              45%
                  Level 4                                              40%
                  Level 3                                              30%
                  Level 2                                              20%
                  Level 1                                              10%


         C.       INDIVIDUAL PERFORMANCE FACTOR is based upon the manager's
                  evaluation of the performance and contribution for the fiscal
                  year. (The President shall be evaluated by the Board.) This
                  factor may range from .9 through 1.3. The assigned factor may
                  also be a zero resulting in no contribution and therefore, no
                  bonus. A written performance evaluation, approved in advance
                  by the Board, is required in conjunction with any assigned
                  factor of zero.

                  Employees who are on a Written Warning or have been
                  reprimanded, in writing, more than once during the year, as
                  noted in their employment file, are not eligible to receive a
                  bonus. Any exception to this must be in writing and approved
                  by the Board.

         D.       COMPANY PERFORMANCE FACTOR consists of two elements: 50% based
                  upon achieving an established worldwide Revenue target and 50
                  % based upon achieving a worldwide Earnings Before Interest
                  and Tax (EBIT) target per the current plan. 80% of each
                  objective must be achieved for any bonus to be paid.

                  Targets are to be set before the end of the first quarter of
                  the fiscal year in which the Plan applies. All targets are to
                  be approved by the Board.




      REVENUE                EBIT              CO. PERF. FACTOR         MULTIPLIER
      -------                ----              ----------------         ----------
                                                              
Less than 80%           Less than 80%            Less than 80%         0 (no bonus)

80-100%                 80-100%                  80-100%               .8  - 1.0

Greater than 100%       Greater than 100%        101%+                 2% for each 1%
                                                                       over 100%



                COMPANY PERFORMANCE FACTOR = (REVENUE + EBIT) / 2


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         Example:
                  Actual Revenue Performance is 110% of goal
                  Actual EBIT Performance is 120% of goal



                           Revenue                   EBIT
                           -------                   ----
                                                  
                           100%                      100%
                           +20% (10%*2)              +40% (20%*2)
                           ---                       ---
                           120%                      140%


                             (120 + 140) / 2 = 130%
                        Company Performance Factor = 1.30

         E.       CUSTOMER SATISFACTION FACTOR is based upon achievement of an
                  overall worldwide customer satisfaction survey score, to be
                  commissioned or otherwise determined by the Board. The factor
                  may range from .95 - 1.20.

         F.       PRORATION FACTOR accounts for the number of calendar days that
                  the employee was in a bonus-eligible position. For example,
                  the Proration Factor for an employee who has been on the plan
                  the entire year will be "1.00." An employee who has been on
                  the plan for 6 months, will have a factor of ".50." In no case
                  shall the Proration Factor exceed 1.00.

                  Employees in the following situations will have a proration
                  factor less than "1.00":

                  -        Participants in the Plan who transferred to a new
                           position not governed by the Plan.

                  -        Employees who have been on the Plan less than 12
                           months (such as new hires).

                  -        Employees who have been on a leave of absence during
                           the fiscal year. "Leave of Absence" shall mean four
                           (4) consecutive weeks in which the employee does not
                           work an average of 35 hours per week but retains
                           his/her position, excluding paid vacations.
                           Disability leave, Family Leave Act leave or any other
                           leave, for whatever purpose, shall be defined as a
                           Leave of Absence for the purposes of this Plan as
                           long as it meets the above description.

                  -        Employees who have been on the Plan, terminated their
                           employment, and returned to a bonus-eligible position
                           all in the same fiscal year.

                           Any modification to the above schedule must be
                           approved by the next-level Manager and ratified by
                           the Board in advance of the year-end closing date.

         G.       BONUS FORMULA AND CALCULATION EXAMPLE: Assume a Level 3
                  participant with a base salary of $40,000 at the 30% level,


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                  individual performance factor of 1.10, company performance
                  factor of 110% (1.10), a customer satisfaction factor of 1.05
                  and a proration factor of .92 reflecting a 4 week Leave of
                  Absence.

                  Sample Calculation:



                                   Individual          Company        Customer
  Base        Bonus    Perform      Perform         Satisfaction     Proration      Total
 Salary      Basis %   Factor        Factor            Factor          Factor       Bonus
 ------      -------   -------     ----------       ------------     ---------      -----
                                                                
$40,000 x     .30 x     1.10 x       1.30 x            1.05 x           .92 =     $16,576.56


In this example, the Total Bonus equals 41% of Base Salary.

         H.       BONUS PAYMENTS: Bonuses will be paid after the close of the
                  fiscal year, typically in mid-to late February.

                  All bonuses are subject to tax as compensation, including, but
                  not limited to, withholding tax (at 28%), state income tax and
                  city tax as applicable. The Company will withhold taxes owed
                  on the bonuses awarded under this Plan, however, the employee
                  is responsible to assure all applicable taxes are paid on
                  time. The employee agrees, by accepting the bonus under this
                  Plan, to hold the company harmless and waive any action
                  against the Company pertaining to liability arising from the
                  bonus, including tax liability, interest and late fees.

III.     PROCEDURES AND PRACTICES

         A.       PROCEDURE:

                  1.       A list of eligible employees will be sent by Human
                           Resources to the Board for review at the beginning of
                           the fiscal year. Additions, deletions, assignments of
                           employment level or other changes to the list will be
                           made and the approved list will be returned to Human
                           Resources.

                  2.       Once the list is confirmed, a copy of the Plan will
                           be sent to each participant.

                  3.       Each eligible new hire and employees who become
                           eligible during the fiscal year shall receive a copy
                           of the Plan.

                  4.       A month before fiscal year end, a list of eligible
                           employees with all changes made during the year will
                           again be sent to the Board for final review and
                           approval.


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         B.       BUSINESS CONDUCT: It is the established policy of Unitrend,
                  Inc. to conduct business with the highest standards of
                  business ethics. Unitrend, Inc. employees may not offer, give,
                  solicit or receive any payment that could appear to be a
                  bribe, kickback or other irregular type of payment from anyone
                  involved in any way with an actual or potential business
                  transaction. Gifts, favors and entertainment are allowed only
                  if they are consistent with our business practice, do not
                  violate any applicable law, are of limited value ($50.00 or
                  less) and would not embarrass Unitrend if publicly disclosed.
                  Any violation of this policy will result in a reciprocal
                  reduction in the employee's bonus for the current bonus
                  period.

         C.       TRANSFERS AND TERMINATIONS: Employees who are participants in
                  the Cash Incentive Plan and who transfer to a new position not
                  governed by this Plan will be eligible on a pro-rata basis for
                  the applicable period and paid as defined by the Plan. Any
                  exception to the Plan must be designated in writing and
                  approved by the Board.

                  A participant must be employed as of the last day of the
                  fiscal year to be eligible for a bonus. If an employee
                  terminates or is terminated, for any reason, during the fiscal
                  year, the employee is not eligible for the bonus. This Plan
                  shall not be construed to create a contract or entitlement to
                  a bonus of any kind except as determined by this Plan on the
                  last day of the fiscal year.

         D.       EMPLOYMENT AT WILL: The employment of all Plan participants at
                  Unitrend, Inc. is for an indefinite period of time and is
                  terminable at any time, with or without cause being shown or
                  advance notice by either party. This Plan shall not be
                  construed to create a contract of employment for a specified
                  period of time between Unitrend, Inc. and any Plan
                  participant.


                                                     FY 2000 Cash Incentive Plan
                                                                       12/8/1999

Approved by the Board on: _December 10, 1999__


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