U.S. SECURITIES AND EXCHANGE COMMISSION WASHINGTON, DC 20549 FORM 10-K (Mark One) [X] ANNUAL REPORT UNDER SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE FISCAL YEAR ENDED DECEMBER 31, 2001 [ ] Transition report under Section 13 or 15(d) of the Securities Exchange Act of 1934 COMMISSION FILE NUMBER 0-16715 PHONETEL TECHNOLOGIES, INC. (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER) OHIO 34-1462198 ---- ---------- (STATE OR OTHER JURISDICTION OF (I.R.S. EMPLOYER IDENTIFICATION NO.) INCORPORATION OR ORGANIZATION) NORTH POINT TOWER, 7TH FLOOR, 1001 LAKESIDE AVENUE, CLEVELAND, OHIO 44114-1195 --------------- ---------- (ADDRESS OF PRINCIPAL EXECUTIVE OFFICES) (ZIP CODE) (216) 241-2555 (REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE) SECURITIES REGISTERED UNDER SECTION 12(b) OF THE EXCHANGE ACT: NAME OF EACH EXCHANGE TITLE OF EACH CLASS ON WHICH REGISTERED ------------------- ------------------- COMMON STOCK, PAR VALUE $0.01 NONE SECURITIES REGISTERED UNDER SECTION 12(g) OF THE EXCHANGE ACT: COMMON STOCK, $0.01 PAR VALUE ----------------------- ----- (TITLE OF CLASS) INDICATE BY CHECK MARK WHETHER THE REGISTRANT: (1) HAS FILED ALL REPORTS REQUIRED TO BE FILED BY SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934 DURING THE PRECEDING 12 MONTHS (OR FOR SUCH SHORTER PERIOD THAT THE REGISTRANT WAS REQUIRED TO FILE SUCH REPORTS), AND (2) HAS BEEN SUBJECT TO SUCH FILING REQUIREMENTS FOR THE PAST 90 DAYS. YES X NO ---- ---- INDICATE BY CHECK MARK IF DISCLOSURE OF DELINQUENT FILERS PURSUANT TO ITEM 405 OF REGULATION S-K IS NOT CONTAINED HEREIN, AND WILL NOT BE CONTAINED, TO THE BEST OF REGISTRANT'S KNOWLEDGE, IN DEFINITIVE PROXY OR INFORMATION STATEMENTS INCORPORATED BY REFERENCE IN PART III OF THIS FORM 10-K OR ANY AMENDMENT TO THIS FORM 10-K. [ X ] The aggregate market value of the voting stock held by non-affiliates of the registrant as of March 18, 2002 was $347,000. Indicate by check mark whether the registrant has filed all documents and reports required to be filed by Section 12, 13, or 15(d) of the Securities Exchange Act of 1934 after the distribution of securities under a plan confirmed by a court. Yes X No ---- ---- The number of shares outstanding of the registrant's Common Stock, $.01 par value, as of March 18, 2002 was 10,189,684. Documents Incorporated by Reference None PART I RECENT DEVELOPMENTS On June 13, 2001, PhoneTel Technologies, Inc. ("PhoneTel") announced that it had signed a letter of intent to merge with Davel Communications, Inc. ("Davel") which is headquartered in Tampa, Florida and operates approximately 54,000 payphones in 44 states and the District of Columbia. On February 19, 2002, the Company executed a definitive merger agreement with Davel (the "Davel Merger Agreement") which was unanimously approved by the boards of directors of both companies. In connection with the expected merger, PhoneTel will become a wholly owned subsidiary of Davel. In addition, in June 2001 the two companies entered into a servicing agreement designed to commence cost savings initiatives in advance of the closing of the merger. During the third quarter of 2001, the two companies implemented the servicing agreement by combining field service office operation networks on a geographic basis to gain efficiencies resulting from the increased concentration of payphone service routes. The Company and Davel were able to close 21 district operations facilities, eliminate 104 vehicles, and reduce the number of field service personnel by 114 in connection with the servicing agreement. The companies estimate that this will result in an annual cost saving of approximately $6.0 million, which is reflected in the combined field operations cost that is being shared by both companies in proportion to the number of pay telephones owned by each pursuant to the servicing agreement. In connection with the merger, the existing secured lenders of both Davel and PhoneTel have agreed to exchange a substantial amount of debt for equity securities of the respective companies and to restructure the remaining debt. In addition, on February 19, 2002 Davel and PhoneTel have each executed amendments to their existing credit agreements and have entered into a new combined $10,000,000 senior credit facility. In connection with PhoneTel's debt exchange, its existing secured lenders will own 87% of PhoneTel's outstanding common stock immediately prior to the merger with the remaining secured debt not to exceed $36,500,000 (compared to $62,635,000 outstanding at December 31, 2001, including accrued interest). Existing holders of PhoneTel common stock will own 9% of PhoneTel's outstanding shares immediately prior to the merger, and 4% will be reserved for issuance of post-closing employee options and other stock-based incentives, on a fully diluted basis. In connection with Davel's debt exchange, its existing secured lenders will own 93% of Davel's outstanding common stock immediately prior to the merger, with the remaining secured debt not to exceed $63,500,000 (compared to approximately $274,000,000 outstanding at December 31, 2001, including accrued interest). Existing shareholders of Davel common stock will own 3% of Davel's outstanding shares immediately prior to the merger, and 4% of the common stock will be reserved for issuance of post-closing employee options and other stock-based incentives, on a fully diluted basis. Immediately following the merger, current PhoneTel shareholders will own approximately 3.28% of the shares of Davel common stock and current Davel shareholders will own approximately 1.91%. Of the remaining shares, 4.00% are intended to be reserved for issuance of post-closing employee options and other stock-based incentives, on a fully diluted basis and the companies' existing lenders will own approximately 90.81%. Effective with the merger, the then outstanding debt of both entities, currently in the approximate amount of $337,000,000, will be converted to $100,000,000 in debt of the merged entity through the debt and equity restructuring outlined above. Of this $100,000,000 of restructured debt, $50,000,000 will be amortizing term debt with interest and principal payable from operating cash flows. Payment of the interest and principal on the remaining $50,000,000 of term debt will be payable at maturity. Under the commitment letter issued by the existing secured lenders of both PhoneTel and Davel on February 19, 2002, interest on the term debt will be payable at a rate of 10% per annum and the debt will mature on December 31, 2005. The commitment is contingent upon the consummation of the merger and expires on August 31, 2002. Upon consummation of the debt restructuring described above, the Company estimates, based on the carrying value of its debt at December 31, 2001, that it will have an extraordinary gain relating to the restructuring of approximately $6.7 million. The Davel Merger is subject to approval by the shareholders of both companies and the receipt of material third party and governmental approvals and consents. In conjunction with the transaction, PhoneTel will also seek shareholder approval to increase the number of authorized shares of common stock from 45,000,000 to approximately 125,000,000 shares. No dates have been set for the stockholders' meetings. 1 As discussed in Note 3 to the consolidated financial statements and Item 7, Liquidity and Capital Resources, the Company has incurred recurring operating losses, has a substantial working capital deficiency and has been unable to comply with the terms of its secured debt agreement. These conditions raise substantial doubt regarding the Company's ability to continue as a going concern. The Company believes, but cannot assure, that the new combined $10,000,000 senior credit facility, the operational achieved efficiencies under the servicing agreement, and the additional cost savings expected in connection with the servicing agreement will allow the Company to sustain its operations and meet its obligations through the remainder of 2002, or until the proposed merger with Davel is completed. ITEM 1. BUSINESS GENERAL PhoneTel Technologies, Inc. (the "Company" or "PhoneTel") was incorporated under the laws of the State of Ohio on December 24, 1984. The Company operates in the telecommunications industry, which encompasses the installation and operation, in and on property owned by others, of public payphones on a revenue sharing basis and the resale of operator assisted and long distance services. The Company considers this to be a single reportable business segment. The Company's principal executive offices are located at North Point Tower, 7th Floor, 1001 Lakeside Avenue, Cleveland, Ohio 44114-1195 and its telephone number is (216) 241-2555. The Company owns, operates, services, and maintains a system of public payphones. The Company derives substantially all of its revenues from coin and non-coin calls placed from its public payphones. The Company enters into contracts with the owners of premises ("Location Owners") to operate public payphones at locations where significant demand exists for public payphone services, such as shopping centers, convenience stores, service stations, grocery stores, restaurants, truck stops and bus terminals. The Company has increased its revenue base from 2,350 installed public payphones at December 31, 1993 to 29,583 at March 8, 2002. This growth from 1993 was principally achieved through acquisitions and to a lesser extent through new payphone installations resulting from the Company's internal sales and marketing efforts. During 1993 through 1998, the Company's objective was to expand its payphone base through acquisitions, as well as through internal growth, thereby achieving economies of scale while implementing cost savings principally through elimination of duplicate functions. Selective acquisitions enabled PhoneTel to expand its geographic presence and further its strategy of clustering its public payphones more rapidly than would have been possible through internal growth. Beginning in 1998, the Company's revenues began to decline as a result of increased competition from providers of wireless communication services and the impact of certain regulatory changes. Since 1998 the Company's strategy has been to improve the Company's operating results through improved assets management, enhanced revenue sources and cost controls. In that regard, the Company's strategy in the last two years has been to remove low revenue payphones that do not meet the Company's minimum criteria of profitability and to improve the density of the Company's payphone routes. During the years ended December 31, 2000 and 2001, the Company removed approximately 3,400 and 2,000 payphones, respectively, many of which have been or will be redeployed to new locations where the potential to generate sufficient revenue is better. The Company has an ongoing program to evaluate and identify payphones for removal that are not economically viable. The Company has focused its internal sales and marketing efforts to obtain additional contracts to own and operate public payphones with new and existing national, regional and local accounts. In evaluating locations for the installation of public payphones, the Company conducts a site survey to examine various factors, including population density, traffic patterns, historical usage information and other geographic factors. The installation of public payphones in new locations is generally less expensive than acquiring public payphones. As part of its strategy to continue to reduce operating costs, the Company outsources its long distance and operator services to a number of subcontractors that are operator service providers ("OSPs"), and in January 2000 selected One Call Communications, Inc., d/b/a Opticom ("Opticom") as its principal OSP. Substantially all of the Company's public payphones are "smart" telephones and are operated by means of advanced microprocessor technology that enables the telephones to perform substantially all of the necessary 2 coin-driven and certain non coin-driven functions independent of the Company's central office. Unlike "dumb" telephones used by most Regional Bell Operating Companies ("RBOCs") and other Local Exchange Carriers ("LECs"), smart telephones, in concert with PhoneTel's management information systems, enable PhoneTel to continuously determine each telephone's operability and need for service as well as its readiness for collection of coin revenues. Rate changes and other software-dependent functions can be performed from the central office without dispatching service technicians to individual public payphones of the Company. The Company employs both advanced telecommunications technology and trained field technicians as part of its commitment to provide superior customer service. The technology used by PhoneTel enables it to maintain accurate records of telephone activity which can be verified by customers, as well as respond quickly to equipment malfunctions. The Company's standard of performance is to repair malfunctions within 24 hours of the time in which it is reported. The Company seeks to promote and achieve recognition of its products and services by posting the "PhoneTel" label on all of its public payphones. The Company believes that achieving market recognition will facilitate its expansion strategy by enhancing its ability to obtain additional accounts and encouraging the use of its public payphones in locations where consumers have multiple payphone options. Events Leading up to the Company's Chapter 11 Bankruptcy Reorganization ----------------------------------------------------------------------- The Company financed its growth from 1996 to 1998, which resulted principally from acquisitions, by completing concurrent publicly underwritten offerings of Common Stock (the "Company Equity Offering") and $125,000,000 aggregate principal amount 12% Senior Notes due 2006 (the "Senior Notes" or "Company Debt Offering") in December 1996. Some of the Company's acquisitions, capital expenditures and working capital requirements were also financed by the Company's secured borrowings under its Credit Agreement. As a result of declining revenues caused by competition from wireless communications companies and the impact of aggressive marketing of long distance service offered by interexchange carriers, the Company was unable to make the interest payment due on December 15, 1998 on its Senior Notes and was therefore in default on this debt. Further, the Company was not in compliance with certain financial covenants under its Credit Agreement at December 31, 1998 and was also in default on this debt. At the end of 1998, the Company entered into discussions with an unofficial committee of Senior Noteholders (the "Unofficial Committee") in an attempt to restructure its debt. In January 1999, the Company announced that it had reached an agreement in principle with the Unofficial Committee providing for the conversion, through a prepackaged plan of reorganization (the "Prepackaged Plan"), of the Senior Notes and accrued interest thereon into 95% of a new issue of common stock, $0.01 par value per share ("Common Stock (Successor Company)") of the reorganized Company (the "Restructuring"). The Company solicited and received acceptances of the Prepackaged Plan from the holders of the Senior Notes and the 14% Cumulative Redeemable Convertible Preferred Stock (the "14% Preferred") in anticipation of the commencement of a case under Chapter 11 of the Bankruptcy Code (the "Case"). On July 14, 1999, the Company commenced the Case in the U.S. Bankruptcy Court in the Southern District of New York (the "Court") and thereafter continued to operate its business through November 17, 1999 as a debtor-in-possession. On July 21, 1999, the Company refinanced its Credit Agreement from the proceeds of a debtor-in-possession financing agreement obtained from the Company's existing secured lender. The Company also obtained a commitment from its existing lender to provide post reorganization financing. Confirmation and Consummation of the Prepackaged Plan ----------------------------------------------------- On October 20, 1999, the Court confirmed the Prepackaged Plan. On November 17, 1999, the Company executed a post reorganization loan agreement ("Exit Financing Agreement") and consummated the Prepackaged Plan. Pursuant to the terms of the Prepackaged Plan, claims of employees, trade and other creditors of the Company, other than holders of the Senior Notes were to be paid in full in the ordinary course of business, unless otherwise agreed. Holders of the Senior Notes received 9,500,000 shares of the Common Stock (Successor Company) in exchange for the Senior Notes. In addition, the Unofficial Committee representing a majority in principal amount of the Senior Notes appointed four of the five members of the Board of Directors of the Company (the "New Board"). 3 Holders of the 14% Preferred received 325,000 shares of Common Stock (Successor Company) and warrants to purchase up to 722,200 shares of Common Stock (Successor Company) at an exercise price of $10.50 per share which expire three years from the date of grant ("New Warrants"). Holders of existing Common Stock received 175,000 shares of Common Stock (Successor Company) and New Warrants to purchase up to 388,900 shares of Common Stock (Successor Company). Options and warrants to purchase existing common stock were extinguished pursuant to the Prepackaged Plan. The equity interests issued in connection with the Prepackaged Plan were subject to dilution by certain other equity issuances, including the issuance of 205,000 shares of Common Stock (Successor Company) to certain financial advisors for services rendered in connection with the reorganization, and issuances resulting from the exercise of certain options to purchase up to 5% of Common Stock (Successor Company) to be issued by the New Board pursuant to the terms of a management incentive plan ("1999 Management Incentive Plan") and other awards included as part of the Prepackaged Plan. As of November 17, 1999 (the "Consummation Date"), the total amount of Common Stock (Successor Company) outstanding, after giving effect to Common Stock (Successor Company) and New Warrants forfeited in connection with a warrant put obligation settlement, was 10,188,630 shares. In addition, 1,074,721 shares of Common Stock (Successor Company) were reserved for future issuance upon the exercise of the New Warrants, and an amount equal to 5% of the shares of Common Stock (Successor Company) was reserved for issuance pursuant to the terms of the 1999 Management Incentive Plan. INDUSTRY OVERVIEW Public payphones are primarily owned and operated by RBOCs, other LECs and Independent Payphone Providers ("IPPs"). Certain long distance companies (referred to as interexchange carriers or "IXCs") also own and operate public payphones. In 1998, there were approximately 2.1 million public payphones in the United States that generated revenues of approximately $5.74 billion. As a percentage of revenues, RBOCs and other LECs had 79.8% of this market while IPPs and IXCs had market shares of 15.6% and 4.6%, respectively. Within the United States, the Multimedia Telecommunications Association estimated that there were approximately 342,000 public payphones owned by IPPs. As a result of competition from providers of wireless communication services and the use of prepaid calling cards and other types of dial-around calls, the Company estimates that the number of public payphones have declined by at least one third and the current level of revenues has declined by as much as fifty percent. Today's telecommunications marketplace was principally shaped by the 1984 court-directed divestiture of the RBOCs by American Telephone & Telegraph Company ("AT&T"). The AT&T divestiture and the many regulatory changes adopted by the FCC and state regulatory authorities in response to the AT&T divestiture, including the authorization of the connection of competitive or independently-owned public payphones to the public switched network, have resulted in the creation of new business segments in the telecommunications industry. Prior to these developments, only RBOCs or other LECs owned and operated public payphones. As part of the AT&T monopoly break-up, the United States was divided into geographic areas known as local access transport areas ("LATAs") designed to differentiate between local telephone service and long-distance telephone service. Traditionally, RBOCs and other LECs provide intraLATA telephone service pursuant to tariffs filed with and approved by state regulatory authorities. Until recently, RBOCs were prohibited from offering or deriving revenues or income from interLATA telecommunications services. IXCs, such as AT&T and MCI Worldcom ("MCI"), provide interLATA services and, in some circumstances, may also provide long distance service within LATAs. An interLATA long distance telephone call generally begins with an originating LEC transmitting the call from the originating telephone to a point of connection with a long distance carrier. The long distance carrier, through its owned or leased switching and transmission facilities, transmits the call across its long distance network to the LEC servicing the local area in which the recipient of the call is located. This terminating LEC then delivers the call to the recipient. Under the February 8, 1996 enactment of the Telecommunications Act, the RBOCs may provide interLATA telecommunications services and may compete for the provision of interLATA toll calls upon receipt of all necessary regulatory approvals and the satisfaction of applicable conditions. The Telecommunications Act permits 4 the RBOCs to provide virtually all "out of region" long distance telecommunications services immediately upon the receipt of any state and/or federal regulatory approvals otherwise applicable to long distance service. For the RBOCs and other LECs to provide interLATA toll service within the same states in which they also provide local exchange service ("in-region service"), prior FCC approval must be obtained. The timing of such approval is unclear and may depend on the outcome of litigation related to recent regulations promulgated by the FCC relating to the duties of RBOCs and other incumbent LECs under section 251 of the Telecommunications Act. This FCC approval to provide "in-region" service is conditioned upon, among other things, a showing by an RBOC or other LEC that, with certain limited exceptions, facilities-based local telephone competition is present in its market, and that it has satisfied the 14-point "competitive checklist" established by the Telecommunications Act which includes, among other things, that the RBOC or other LEC has entered into at least one interconnection agreement. In addition, the Telecommunications Act is designed to facilitate the entry of any entity (including cable television companies and utilities) into both the competitive local exchange and long distance telecommunications markets. As a result of the Telecommunications Act, long distance companies (such as AT&T and MCI), cable television companies, utilities and other new competitors will be able to provide local exchange service in competition with the incumbent RBOC or other LEC. This should ultimately increase the number and variety of carriers that provide local access line service to IPPs such as PhoneTel. Prior to 1987, coin calls were the sole source of revenues for IPPs. Long distance calling card and collect calls from these public payphones were handled exclusively by AT&T. Beginning in 1987, a competitive operator service system developed which allowed OSPs, including long distance companies such as MCI, to handle non-coin calls and to offer IPPs commissions for directing operator assisted or calling card calls to them. See "Regulatory Matters." Generally, public payphone revenues may be generated through: (i) coin calls; (ii) operator service calls ("0+," i.e., credit card, collect and third number billing calls, and "0-," i.e., calls transferred by the LECs to the OSPs requested by the caller); and (iii) access code calls using carrier access numbers (e.g., "1010XXX" codes, "1-800," "1-888" or "950"). Section 276 of the Telecommunications Act and the FCC's implementing regulations permit IPPs to generate additional revenues from all of these three categories, each of which consists of local, intraLATA toll, intrastate interLATA, interstate interLATA and international call components. See "Regulatory Matters." ACQUISITIONS In 1993 through 1998, the Company sought to grow its payphone base through acquisitions. The following table summarizes in reverse chronological order the Company's significant acquisitions since January 1, 1997. NUMBER OF DATE OF INSTALLED PRIMARY COMPANY ACQUIRED ACQUISITION PAYPHONES AREAS SERVED ---------------- ----------- --------- ------------ TDS Telecommunications Corporation ("TDS") May 18, 1998 3,407 Tennessee, Wisconsin, Maine, Michigan, Minnesota London Communications, Inc. ("London") June 10, 1997 2,519 Georgia, North Carolina, South Carolina American Public Telecom, Inc. ("American") May 30, 1997 859 Michigan Advance Pay Systems, Inc. ("Advance") May 30, 1997 800 Virginia Coinlink, LLC ("Coinlink") February 14, 1997 300 Oklahoma RSM Communications, Inc. ("RSM") January 31, 1997 292 Tennessee Americom, Inc. ("Americom") January 17, 1997 99 Arizona Texas Coinphone ("Texas Coinphone") January 14, 1997 1,250 Texas Cherokee Communications, Inc. ("Cherokee") January 1, 1997 13,949 Texas, New Mexico, ------ Colorado, Utah, Montana Total installed public payphones acquired in the two year period ended December 31, 1998 23,475 ====== Total installed public payphones at March 8, 2002 29,583 ====== 5 The Company has not made any acquisitions since 1998. With the exception of Cherokee, each of the companies or businesses listed in the foregoing chart was acquired by PhoneTel either as an asset purchase or a stock purchase with a subsequent merger of the acquired entity into the Company, with PhoneTel being the surviving corporation. Cherokee is the Company's sole active subsidiary and is 100% owned by the Company. PRODUCTS AND SERVICES The Company's primary business is to install and operate payphones on a revenue sharing basis by obtaining contracts, either through acquisitions or internal growth, from Location Owners. The Company installs public payphones in properties owned or controlled by others where significant demand exists for public payphone services, such as shopping centers, convenience stores, service stations, grocery stores, restaurants, truck stops and bus terminals, at no cost to the Location Owner. The Company services and collects the revenue generated from the public payphones and pays the Location Owner a share of the revenues generated by the telephone in consideration for permitting the installation of the payphone on its premises. The term of a location agreement generally ranges from three to ten years and usually provides for an automatic renewal of the term of the contract unless it is canceled in writing by the Location Owner pursuant to the terms of the agreement. The Company can generally terminate a location agreement on 30 days' prior notice to the Location Owner if the public payphone does not generate sufficient total revenues for two consecutive months. Under certain of the Company's Location Owner agreements, the failure of PhoneTel to remedy a default within a specified period after notice may give the Location Owner the right to terminate such location agreement. The duration of the contract and the commission arrangement depends on the location, number of telephones and revenue potential of the account. Substantially all of the Company's public payphones accept coins as well as other forms of payment for local or long-distance calls. The Company's public payphones generate coin revenues primarily from local calls. Prior to October 7, 1997, state regulatory authorities typically set the maximum rate for local coin calls that could be charged by RBOCs, other LECs and IPPs. The Company generally was required to charge the same rate as the RBOCs and the other LECs for local calls in substantially all of the states in which the Company's public payphones are located. In most states that charge was $0.25, although in some jurisdictions the charge was less than $0.25 per local call, and in a limited number of other jurisdictions that had already deregulated the price of local calls, the charge was $0.35. On October 7, 1997, the effective date of the FCC's mandate to deregulate the local coin rate, the Company increased the amount charged to place a local coin call from $0.25 to $0.35 on substantially all of its payphones. See "Regulatory Matters." At the end of 2001 and early 2002, the Company further increased the local coin rate to $0.50. A majority of the Company's pay telephones currently have a local coin rate of $0.50, although rates are lower in some markets due to competitive conditions. Traditionally, local coin calls are provided using flat rate service, although some jurisdictions in which the Company's public payphones are located allow call timing, which requires the deposit of an additional amount after a specified period of time has elapsed. The Company pays monthly line and usage charges to LECs or competitive local exchange carriers ("CLECs") for all of its installed public payphones. These charges cover basic telephone service as well as the transport of local coin calls. The Company outsources its long distance and operator service operations to a number of OSPs, including Opticom, which is PhoneTel's primary provider of such services. The revenue PhoneTel receives from each OSP is determined based on the volume of calls carried by the OSP and the amount of revenues generated by the calls. PhoneTel also receives revenues from long distance carriers for calls made from its public payphones, including dial-around calls when the caller dials a code to obtain access to an OSP or a long distance company other than one designated by the Company. See "Regulatory Matters." Management believes that the implementation of the Telecommunications Act and the resultant FCC Rules will continue to provide significant additional revenues for PhoneTel, net of related expenses and processing fees. There can be no assurance, however, that the rules, regulations, and policies adopted by the FCC on its own or after judicial review will not have a material adverse affect on PhoneTel's business, results of operations, or financial condition. See "Regulatory Matters." 6 TELEPHONE EQUIPMENT SUPPLIERS The Company purchases the majority of its payphones from two manufacturers of public payphones, New Intellicall Company, Inc. (formerly Intellicall, Inc.) and Protel, Inc. Although each manufacturer uses similar technology, the Company seeks to install primarily a single brand of telephone within a specific geographic area. This maximizes the efficiency of the Company's field technicians and makes stocking of appropriate spare parts more effective. As a result of the Company's ongoing program to redeploy equipment that is removed from service at unprofitable locations, the Company's current level of demand for new equipment has declined. The Company expects the basic availability of such products and services to continue in the future; however, the continuing availability of alternative sources cannot be assured. Although the Company is not aware of any current circumstances that would require the Company to seek alternative suppliers for any material portion of the products used in the operation of its business, transition from the Company's existing suppliers, if necessary, could have a disruptive effect on the Company's operations and could give rise to unforeseen delays and/or expenses. In connection with the service agreement entered into with Davel, the Company has been utilizing Davel to assemble, repair and refurbish its payphone equipment. It is the Company's policy to place the PhoneTel name on telephones that it installs or acquires. SALES AND MARKETING The Company utilizes its internal sales force and independent sales representatives to market its products and services. The internal sales force receives salary plus incentive compensation for each public payphone installed, and the independent sales representatives are paid on a commission-only basis for each public payphone installed. In addition, in certain instances, the Company pays a fee to its technicians for securing location agreements for new installations. The Company also markets its products and services through advertising in booths at trade shows and referrals from existing customers. The Company directs a major portion of its marketing efforts for public payphones to multi-station accounts, such as shopping centers, convenience stores, service stations, grocery stores, restaurants, truck stops and bus terminals. These multi-station accounts have the advantage of greater efficiency in collection and maintenance. PhoneTel also solicits single station accounts where there is a demonstrated high demand for public payphone service. In evaluating locations for the installation of public payphones, the Company generally conducts a site survey to examine various factors, including population density, traffic patterns, historical usage information and other geographical factors. The Company generally will not install a public payphone unless management believes, based on the site survey, that the site will generate an adequate level of revenues. CUSTOMERS The Company's public payphone operations are diversified on both a geographical and customer account basis. Currently, PhoneTel owns and operates public payphones in 45 states and the District of Columbia (approximately 94% of such public payphones are located in 24 states, including 15.1% in Texas) through agreements both with multi-station customers such as shopping centers, convenience stores, service stations, grocery stores, restaurants, truck stops and bus terminals and with single station customers. No single customer generated 10% or more of PhoneTel's total revenue for the years ended December 31, 1999, 2000, or 2001. GOVERNMENT REGULATIONS The FCC and state regulatory authorities have traditionally regulated payphone and long-distance services, with regulatory jurisdiction being determined by the interstate or intrastate character of the service and the degree of regulatory oversight varying among jurisdictions. On September 20 and November 8, 1996, the FCC adopted rules and policies to implement section 276 of the Telecommunications Act. The Telecommunications Act substantially restructured the telecommunications industry, included specific provisions related to the payphone industry and required the FCC to develop rules necessary to implement and administer the provisions of the Telecommunications Act on both an interstate and intrastate basis. Among other provisions, the Telecommunications Act granted the FCC the power to preempt state regulations to the extent that any state requirements are inconsistent with the FCC's implementation of section 276. 7 Federal regulation of local coin and dial-around calls ------------------------------------------------------ The Telephone Operator Consumer Services Improvement Act of 1990 ("TOCSIA") established various requirements for companies that provide operator services and for call aggregators, including payphone providers, who send calls to those companies. The requirements of TOCSIA as implemented by the FCC included call branding, information posting, rate quoting, the filing of information tariffs and the right of payphone users to obtain access to any OSP to make non-coin calls. TOCSIA also required the FCC to take action to limit the exposure of payphone companies to undue risk of fraud. TOCSIA further directed the FCC to consider the need to provide compensation for IPPs for dial-around calls (non-coin calls placed from a payphone that utilizes any carrier other than the IPPs presubscribed carrier for long distance and operator assisted calls). Accordingly, the FCC ruled in May 1992 that IPPs were entitled to dial-around compensation. Because of the complexity of establishing an accounting system for determining per call compensation for these calls and other reasons, the FCC temporarily set this compensation at $6.00 per payphone per month based on an assumed average of 15 interstate carrier access code dial-around calls at $0.40 per call. The failure by the FCC to provide compensation for 800 subscriber dial-around calls was challenged by the IPPs, and a federal court subsequently ruled that the FCC should have provided for compensation for these calls. In 1996, recognizing that IPPs had been at a severe competitive disadvantage under the existing system of regulation and had experienced substantial increases in the volume of dial-around calls without a corresponding adjustment in compensation, Congress enacted section 276 of the Telecommunications Act to promote both competition among payphone service providers and the widespread deployment of payphones. Section 276 directed the FCC to implement FCC Rules by November 1996 which would: - create a standard regulatory scheme for all public payphone providers; - establish a per-call compensation plan to ensure that all payphone service providers are fairly compensated for each and every completed intrastate and interstate call except for 911 emergency and telecommunications relay service calls; - terminate subsidies for LEC payphones from LEC-regulated base operations; - prescribe, at a minimum, nonstructural safeguards to eliminate discrimination between LECs and IPPs and remove the LEC payphones from the LEC's regulated asset base; - provide for the RBOCs to have the same rights that IPPs have to negotiate with Location Owners over the selection of interLATA carrier services subject to the FCC's determination that the selection right is in the public interest and subject to existing contracts between the Location Owners and interLATA carriers; - provide for the right of all payphone service providers to choose the local, intraLATA and interLATA carriers subject to the requirements of, and contractual rights negotiated with, Location Owners and other valid state regulatory requirements; - evaluate the requirement for payphones which would not normally be installed under competitive conditions but which might be desirable as a matter of public policy, and establish how to provide for and maintain such payphones if it is determined that they are required; and - preempt any state requirements which are inconsistent with the FCC's regulations implementing section 276. In September and November 1996, the FCC issued an order implementing section 276 (the "1996 Payphone Order"). In the 1996 Payphone Order, the FCC determined that the best way to ensure fair compensation to independent and LEC payphone providers for each and every call was to deregulate to the maximum extent possible the price of all calls originating from payphones. For local coin calls, the FCC mandated that deregulation of the local coin rate would not occur until October 1997 in order to provide a period of orderly transition from the previous system of state regulation. As a result of the deregulation of the local coin rate, most of the RBOCs and other payphone providers (including PhoneTel) implemented an increase in the local coin rate to $0.35 per call in most jurisdictions. More recently, many of the RBOCs and 8 other payphone providers, including PhoneTel, have further increased the local coin call to $0.50 or more in many jurisdictions. To achieve fair compensation for dial-around calls through deregulation and competition, the FCC in the 1996 Payphone Order directed a two-phase transition from a regulated market. Among other things, the 1996 Payphone Order prescribed compensation payable to the payphone providers by certain IXCs for dial-around calls placed from payphones and, to facilitate per-call compensation, the FCC required the payphone providers to transmit payphone specific coding digits that would identify each call as originating from a payphone ("Flex Ani"). The FCC required LECs to make such coding available to the payphone providers as a transmit item included in the local access line service. The 1996 Payphone Order set an initial monthly rate of $45.85 per pay telephone for the first year after its implementation (the "Interim Period"), an increase from the monthly per pay telephone rate of $6.00 in periods prior to its implementation. Thereafter, the FCC set dial-around compensation on a per-call basis, at the assumed deregulated coin rate of $0.35. The monthly rate during the Interim Period was arrived at by the product of the assumed deregulated coin rate ($0.35) and the then monthly average compensable dial-around calls per payphone. A finding from the record established at the time that the monthly average compensable calls were 131 per phone. The 1996 Payphone Order was appealed by various parties, including the IXCs, to the United States Court of Appeals for the District of Columbia Circuit (the "Appeals Court"). Among other items, the Appeals Court found that the FCC erred in using a market-based method for calculating the amount of dial-around compensation and further determined that the method of allocating payment among IXCs was erroneous. In July 1997, the Appeals Court vacated the 1996 Payphone Order and remanded it to the FCC for further consideration. As a result of this ruling by the Appeals Court, certain IXCs discontinued or reduced the amount of dial-around compensation actually paid to payphone service providers for the Interim Period. In response to the remand by the Appeals Court, in October 1997 the FCC issued a new order implementing Section 276 (the "1997 Payphone Order"). The FCC utilized a market-based method to arrive at a per call compensation rate and then reduced it by certain costs attributable to a coin call which it did not believe applied to a dial-around call, and adjusted the per-call rate from $0.35 to $0.284 (the "Default Rate"). The FCC concluded that the Default Rate should be retroactively utilized in determining compensation during the Interim Period and reiterated that payphone providers were entitled to compensation for every call pursuant to the provisions of Section 276; however, the FCC deferred for later decision the method of allocation of the payment among the IXCs. The 1997 Payphone Order was subsequently appealed by various parties. In May 1998, the Appeals Court again remanded the per-call compensation rate to the FCC for further explanation, without vacating the Default Rate, indicating that the FCC had failed to adequately explain its derivation of the Default Rate. In response to the remand of the 1997 Payphone Order, on February 4, 1999 the FCC issued its Third Report and Order, and Order on Reconsideration of the Second Report and Order (the "1999 Payphone Order") wherein it adjusted the Default Rate to $0.238, (the "Adjusted Default Rate) retroactive to October 7, 1997. In adjusting the rate, the FCC shifted its methodology from the market-based method utilized in the 1996 and 1997 Payphone Orders to a cost-based method citing technological impediments that it viewed as inhibiting the marketplace and the unreliability of certain assumptions underlying the market-based method as a basis for altering its analysis. In setting the Adjusted Default Rate, the FCC incorporated its prior treatment of certain payphone costs and examined new estimates of payphone costs submitted as part of the proceeding. Pursuant to the 1999 Payphone Order, the $0.24 amount ($0.238 plus $0.002 for amounts charged by LECs for providing Flex Ani) became the Adjusted Default Rate for coinless payphone calls through January 31, 2002. The 1999 Payphone Order deferred a final ruling on the treatment of dial-around compensation during the Interim Period to a later order; however, it appeared from the 1999 Payphone Order that the Adjusted Default Rate would be applied to the Interim Period. The FCC further ruled that a true-up will be made for all payments or credits, together with applicable interest due and owing among the IXCs and the payphone service providers for the Interim Period and the payment period October 7, 1997 through April 20, 1999 (the "Intermediate Period"). The 1999 Payphone Order was appealed by various parties and in June 2000, the Appeals Court issued its ruling on the matter. The Appeals Court denied all petitions for review of the per-call compensation rate and kept in place the Adjusted Default Rate mandated by the 1999 Payphone Order. 9 On January 31, 2002, the FCC released its Fourth Order on Reconsideration and Order on Remand (the "2002 Payphone Order") that provides a partial decision on how retroactive dial-around compensation adjustments for the Interim Period and Intermediate Period may apply. The 2002 Payphone Order increases the flat monthly dial-around compensation rate for true-ups between individual IXCs and PSPs during the Interim Period from $31.178 to $33.892 (the "New Default Rate"). The New Default Rate is based on 148 calls per month at $0.229 per call. The New Default Rate also applies to flat rate dial-around compensation during the Intermediate Period when the actual number of dial-around calls for each payphone is not available. The 2002 Payphone Order excludes resellers but expands the number of IXCs required to pay dial-around compensation during the Interim and Intermediate Periods. It also prescribes the Internal Revenue Service interest rate for refunds as the interest rate to be used to calculate overpayments and underpayments of dial-around compensation for the Interim Period and Intermediate Period. The 2002 Payphone Order kept in place the Adjusted Default Rate for per-call compensation during the Intermediate and subsequent periods. However, the FCC deferred to a later, as yet unreleased order, the method of allocating dial-around compensation among the IXCs responsible for paying fixed rate per-phone compensation. At the present time, the Company is unable to determine the effect of the final implementation of the 2002 Payphone Order. However, it is possible that any retroactive adjustments for the Interim Period and Intermediate Period could have a material adverse effect on the Company. On April 5, 2001, the FCC issued an order which makes the first switched based carrier that issues toll-free numbers to resellers, including prepaid calling card companies, responsible for paying dial-around compensation on coinless calls placed from payphones by individuals utilizing such toll-free numbers. Previously, these carriers were not required to pay dial-around compensation on such calls and were not required to disclose the identity of resellers responsible for payment. The FCC order became effective on November 27, 2001. Although the Company expects this FCC order to improve its ability to identify and collect amounts relating to dial-around calls that would otherwise become uncollectible, the amount of the increase in revenues from dial-around compensation, if any, cannot be determined at this time. Effect of federal regulation of local coin and dial-around calls - ---------------------------------------------------------------- DIAL-AROUND CALLS. The payments for dial-around calls prescribed in the 1999 and 2002 Payphone Orders significantly increased dial-around compensation revenues to PhoneTel over the levels received prior to implementation of the Telecommunications Act. Market forces and factors outside PhoneTel's control, however, could significantly affect the resulting revenue impact. These factors include the following: (1) resolution by the FCC of the method of allocating the Interim Period flat-rate assessment among the IXCs, (2) the possibility of other litigation seeking to modify or overturn the 1999 Payphone Order or portions thereof, (3) pending litigation in the federal courts concerning the constitutionality or validity of the Telecommunications Act, (4) the IXCs' reaction to the FCC's recognition that existing regulations do not prohibit an IXC from blocking 800 subscriber numbers from payphones in order to avoid paying per-call compensation on such calls, and (5) ongoing technical or other difficulties in the responsible carriers' ability and willingness to properly track or pay for dial-around calls actually delivered to them. Based on the FCC's tentative conclusion in the 1997 Payphone Order, PhoneTel adjusted the amounts of dial-around compensation previously recorded for the period, November 6, 1996 to June 30, 1997, from $45.85 to $37.20 per phone, per month ($0.284 per call multiplied by 131 calls). Based on this adjustment, PhoneTel recorded a charge of $395,000 in the three-month period ended September 30, 1997 to reflect the retroactive reduction in revenue from dial-around compensation relating to 1996. Beginning with the fourth quarter 1997, PhoneTel began receiving dial-around compensation on a per-call basis or, to the extent per-call information was not available, dial-around compensation based on a surrogate rate. In the third quarter of 1997 through the third quarter of 1998, PhoneTel continued to record dial-around compensation at the rate of $37.20 per payphone per month. In the fourth quarter of 1998, based on the reduction in the per-call compensation rate from $0.284 to $0.238 in the FCC's 1999 Payphone Order, PhoneTel recorded an adjustment, which included $3,733,000 applicable to prior years, to further reduce revenue recognized from dial-around compensation for the period November 6, 1996 to September 30, 1998. Beginning in the fourth quarter of 1998, PhoneTel recorded dial-around compensation at the rate of $31.18 per payphone, per month ($0.238 per call multiplied by 131 calls per month). Effective April 1999, the per-call compensation rate includes 0.2 cents for Flex Ani costs and became $0.24 per call (or $31.44 per payphone, per month based upon 131 calls per month). The Company continued to record revenue from dial-around compensation at this rate until September 30, 2000. For the year ended December 31, 2000, the Company recorded bad debt losses of $4,944,000 related to dial-around compensation. Of this amount, 10 $4,429,000 applicable to amounts previously recognized as revenue for the period November 1996 to September 2000 was recorded in the fourth quarter of 2000 due to the lack of progress by the FCC in ordering a true-up for underpayments by IXCs in the Interim Period and a true up to the Adjusted Default Rate for the Intermediate Period, as well as the Company's historical collection experience. In the fourth quarter of 2000, the Company began recording dial-around compensation based on the estimated number of calls per pay telephone that the Company expects to collect at a rate of $0.24 per call. LOCAL COIN CALLS. In ensuring fair compensation for all calls, the FCC previously determined that local coin rates from payphones should be generally deregulated by October 7, 1997, but provided for possible modifications or exemptions from deregulation upon a detailed showing by an individual state that there are market failures within the state that would not allow market-based rates to develop. On July 1, 1997, the Appeals Court issued an order which upheld the FCC's authority to deregulate local coin call rates, which issue the United States Supreme Court has declined to consider on appeal. In accordance with the FCC's rulings and the Court's orders, certain LECs and IPPs, including PhoneTel, began to adjust rates for local coin calls to reflect market based pricing. PhoneTel believes that due to the historical subsidization of local coin rates under regulation, such deregulation, where implemented, will likely result in higher rates charged for local coin calls and increase revenues from such calls. Initial experience with local coin call rate increases indicates that price sensitivity of consumers for the service does exist and has resulted and will result in some reduction in the number of calls made. Although PhoneTel believes that deregulation of local coin rates will ultimately result in revenue increases, PhoneTel is unable to predict at this time with any degree of certainty the magnitude or likelihood of the increase, if any. PhoneTel is also unable to provide assurance that deregulation, if and where implemented, will lead to higher local coin call rates, and PhoneTel is thus unable to predict the ultimate impact on its operations of local coin rate deregulation. Other provisions of the Telecommunications Act and FCC Rules ------------------------------------------------------------ As a whole, the Telecommunications Act and FCC Rules have significantly altered the competitive framework of the payphone industry. PhoneTel believes that implementation of the Telecommunications Act and FCC Rules have addressed certain historical inequities in the payphone marketplace and will lead to a more equitable competitive environment for all payphone providers. There are numerous uncertainties in the implementation and interpretation of the Telecommunications Act, however, which make it impossible for PhoneTel to provide assurance that the Telecommunications Act or the FCC Rules will result in a long-term positive impact on PhoneTel. Those uncertainties include the following: - There are various matters pending in several federal courts which, while not directly challenging section 276 of the Telecommunications Act, relate to the validity and constitutionality of the Telecommunications Act, as well as other uncertainties related to the impact, timing and implementation of the Telecommunications Act. - The FCC Rules required that LEC payphone operations be removed from the regulated rate base on April 15, 1997. The LECs were also required to make the access lines that are provided for their own payphones equally available to IPPs and to ensure that the cost to payphone providers for obtaining local lines and services met the FCC's new services test guidelines which require that LECs price payphone access lines at the cost to the LEC plus a reasonable margin of profit. - In the past, RBOCs were allegedly impaired in their ability to compete with the IPPs because they were not permitted to select the interLATA carrier to serve their payphones. Recent changes to the FCC Rules remove this restriction. Under the current rules, the RBOCs are now permitted to participate with the Location Owner in selecting the carrier of interLATA services to their payphones effective upon FCC approval of each RBOC's Comparably Efficient Interconnection Plans. Existing contracts between Location Owners and payphone or long-distance providers which were in effect as of February 8, 1996 are grandfathered and will remain in effect. - The FCC Rules preempt state regulations that may require IPPs to route intraLATA calls to the LEC by containing provisions that allow all payphone providers to select the intraLATA carrier of their choice. The FCC Rules did not preempt state regulations that, for public safety reasons, require 11 routing of "0-" calls to the LEC, provided that the state does not require that such calls be routed to the LEC when the call is determined to be non-emergency in nature. - The FCC Rules determined that the administration of programs for maintaining public interest payphones should be left to the states within certain guidelines. Billed Party Preference and rate disclosure ------------------------------------------- The FCC issued a Second Notice of Proposed Rulemaking regarding Billed Party Preference and associated call rating issues, including potential rate benchmarks and caller notification requirements for 0+ and 0- interstate long-distance calls. On January 29, 1998, the FCC released its Second Report and Order on Reconsideration entitled In the Matter of Billed Party Preference for InterLATA 0+ Calls, Docket No. 92-77. Effective July 1, 1998, all carriers providing operator services were required to give consumers using payphones the option of receiving a rate quote before a call is connected when making a 0+ interstate call. All of the IXCs servicing PhoneTel's payphones are in compliance with this requirement and have been since November 1998; however, PhoneTel is unable at this time to assess the ultimate impact, if any, on its future operations or results. Universal Services Fund ----------------------- The Telecommunications Act provided for the establishment of a Joint Board to make recommendations to the FCC concerning the continued provision of "universally available" telecommunications services throughout the United States. Congress directed the FCC, upon the recommendation of the Joint Board, to implement and provide funding for (1) access to advanced telecommunications services in rural, insular, and high-cost areas at the same cost as similar services are provided in urban areas, (2) access to advanced telecommunications services for health care providers in rural areas and (3) below-cost access to advanced telecommunications services for schools and libraries. On May 8, 1997, the FCC affirmed the Universal Services Order which required all telecommunications providers, including payphone providers such as PhoneTel, to contribute to universal services support beginning in January 1998. The FCC established mechanisms in the Universal Services Order and related subsequent orders whereby carriers and payphone providers would be billed monthly, based on previously filed semi-annual gross revenue call traffic reports, at rates assessed quarterly by Universal Service Administrative Co. ("USAC"). In February 1998, the USAC issued its first monthly assessment, which applied to January 1998. The FCC initially determined that carriers and payphone providers would be assessed at a factor of 0.0072 on its interstate, intrastate, and international coin and long-distance revenues to meet the anticipated needs of the schools, libraries, and rural health care funds and at 0.0319 on its interstate and international coin and long-distance revenues for the high-cost and low-income funds. These factors are subject to periodic modification. The Universal Service Fee ("USF") assessments have increased the monthly costs to PhoneTel, which it is currently paying under protest. In July 1999, the U.S. Court of Appeals for the Fifth Circuit ruled that federal USF payments could not be based on the intrastate revenues of USF payers. The Court required the FCC to re-evaluate the assessment of USF payments based on the international revenues of payers and reversed the FCCs decision to require LECs to recover USF payments only through their interstate access charges. On October 8, 1999, the FCC issued an order implementing the Court's ruling, (1) eliminating intrastate revenues from the USF base, (2) creating a limited international revenue exception for assessing international revenues, and (3) allowing LECs to recover their USF payments through either access charges or end user charges. This ruling became effective November 1, 1999. With the limitations placed on the USF by the FCC, the amount of USF payments the Company is required to pay has decreased. This decrease however, has been offset by USF fees that are assessed by certain states. See "State and Local Regulation". 12 Presubscribed IXC charge ------------------------ Other changes in federal regulations affect the charges incurred by PhoneTel for local and long distance telecommunications services. For example, in May 1997, the FCC adopted new regulations that restructure interstate access charges. As a result of these changes, LECs were required to reduce the per-minute interstate access charges to IXCs. To partially offset these reductions, LECs were authorized to assess IXCs a flat "Presubscribed Interexchange Carrier Charge" that averages approximately $2.75 per line per month and which, at the IXC's option, could be passed through to the end users. In the event that an end user elects not to designate a presubscribed IXC, the LEC is authorized to assess an equivalent charge to the end user. As a net result of these and other changes, many carriers have restructured their rates. Based upon these latter FCC actions, PhoneTel is experiencing an increase in carrier costs that will be subsumed within, and to some extent offset by, the carrier cost reductions otherwise expected from application of the FCC's new services test and the advent of competition in LEC services. State and local regulation -------------------------- State regulatory authorities have primarily been responsible for regulating the rates, terms, and conditions for intrastate payphone services. Regulatory approval to operate payphones in a state typically involves submission of a certification application and an agreement by PhoneTel to comply with applicable rules, regulations and reporting requirements. States that currently permit IPPs to supply local and long-distance payphone service, and the District of Columbia, have adopted a variety of state-specific regulations that govern rates charged for coin and non-coin calls as well as a broad range of technical and operational requirements. The Telecommunications Act contains provisions that require all states to allow payphone competition on fair terms for both LECs and IPPs. State authorities also regulate LECs' tariffs for interconnection of independent payphones, as well as the LECs' own payphone operations and practices. In an effort to fund "universally available" telecommunication services beyond that which is available from USAC, certain states have adopted regulations requiring carriers and payphone providers to contribute to state USF funds. Such contributions, while not material, have increased the cost of providing payphone service in these states. Although the Company cannot predict how many states will create and require contributions to their own USF funds, the Company expects that the number of such states will increase in the future. PhoneTel is also affected by state regulation of operator services. Most states have capped the rates that consumers can be charged for coin toll calls and non-coin local and intrastate toll calls made from payphones. In addition, PhoneTel must comply with regulations designed to afford consumers notice at the payphone location of the long-distance company servicing the payphone and the ability to obtain access to alternate carriers. PhoneTel believes that it is currently in material compliance with all regulatory requirements pertaining to their offerings of operator services directly or through other long-distance companies. In accordance with requirements under the Telecommunications Act, state regulatory authorities are currently reviewing the rates that LECs charge IPPs for local line access and associated services. Local line access charges have been reduced in certain states and PhoneTel believes that selected states' continuing review of local line access charges, coupled with competition for local line access service resulting from implementation of the Telecommunications Act, could lead to more options available to PhoneTel for local line access at competitive rates. No assurance can be given, however, that such options or local line access rates will become available. The Telecommunications Act and FCC Rules also contain other provisions that will affect the rates payphone providers can charge for local coin calls and other aspects of the regulation of payphone services by the states, although the extent of any future federal preemption of state regulation cannot be accurately predicted. Management believes that an increasing number of municipalities and other units of local government have begun to impose taxes, license fees, and operating rules on the operations and revenues of payphones. Some of these fees and restrictions may violate provisions of the Telecommunications Act prohibiting barriers to entry into the business of operating payphones and the policy of the Telecommunications Act to encourage wide deployment of payphones. In at least one instance involving a challenge to a payphone ordinance adopted by the Village of Huntington Park, California, however, the FCC declined to overturn a total ban on payphones in a downtown area. The proliferation of local government licensing, restriction, taxation, and regulation of payphone services could have an adverse affect on PhoneTel unless the industry is successful in resisting this trend. 13 SERVICEMARK The Company uses the servicemark "PhoneTel" on its telephones, letterhead, and in various other manners. On November 22, 1988, the United States Patent and Trademark Office granted the Company a Certificate of Registration for the servicemark "PhoneTel" for providing telecommunications services for a period of twenty years. COMPETITION The public payphone industry is, and can be expected to remain, highly competitive. While PhoneTel's principal competition comes from RBOCs and other LECs, PhoneTel also competes with other IPPs, major OSPs, and IXCs. In addition, PhoneTel competes with providers of cellular communications services and personal communications services, which provide an alternative to the use of public payphones. Furthermore, pursuant to section 276 of the Telecommunications Act and the FCC's implementing regulations, RBOCs are permitted to negotiate with Location Owners and select interLATA long distance service providers for their public payphones. See "Regulatory Matters." This will enable RBOCs to generate revenues from a new service, as well as to compete with IPPs for locations to install their public payphones by offering Location Owners higher commissions for long distance calls than those currently offered by IPPs. While RBOCs and other LECs control the largest share of the public payphone markets, the extent to which they will continue to compete with PhoneTel in the future cannot be predicted. In February 2001, Bell South, an RBOC that operates in nine states in the southeastern part of the United States has announced that it plans to phase-out its payphone operations over the next two years. In addition, other IPPs have experienced financial difficulties in recent times which may impair their ability to compete. The Company perceives these situations as opportunities for obtaining new location contracts and plans to pursue these opportunities in the future. The extent to which the Company will be able to secure additional locations for its payphones as a result of these opportunities cannot be determined. Some of the other public payphone companies have pursued an acquisition strategy similar to PhoneTel's and frequently compete with PhoneTel for the most favorable public payphone contracts and sites. Although PhoneTel is one of the largest IPPs, most RBOCs and other LECs and long distance carriers have, and some IPPs with which PhoneTel competes may have, substantially greater financial, marketing and other resources than PhoneTel. In addition, in response to competition from public payphone companies, many RBOCs and other LECs have increased their compensation arrangement with Location Owners by offering higher commissions. PhoneTel believes the principal competitive factors in the public payphone industry are: (i) the amount of commission payments to Location Owners; (ii) the ability to serve accounts with locations in several LATAs or states; (iii) the quality of service provided to Location Owners and public payphone users; and (iv) responsiveness to customer service needs. EMPLOYEES PhoneTel had 237 employees as of February 28, 2002. The Company considers its relations with its employees to be satisfactory. None of the employees of PhoneTel is a party to agreements with any unions. IMPACT OF SEASONALITY PhoneTel completed eight acquisitions that added approximately 20,100 telephones in the first six months of 1997 and approximately 3,400 telephones during 1998. The seasonality of PhoneTel's historical operating results has been affected by shifts in the geographic concentrations of its telephones resulting from such acquisitions. Historically revenues and related expenses during the first three months of the year have been lower than comparable periods during the remainder of the year due to weather conditions that affect pay telephone usage. 14 ITEM 2. PROPERTIES The Company's executive offices are located at North Point Tower, 7th Floor, 1001 Lakeside Avenue, Cleveland, Ohio 44114-1195, where the Company leases 32,919 square feet with rent of $41,148 per month. The lease expires on October 31, 2003. The Company also leases approximately 22 district operations facilities with lease terms that are generally three years or less. Such facilities are generally less than 3,000 square feet. In connection with the servicing agreement entered into with Davel (see "Recent Developments"), PhoneTel also shares six district operations facilities that are currently being leased by Davel. The Company considers its facilities adequate for its purposes. ITEM 3. LEGAL PROCEEDINGS On June 11, 1998, the Company entered into an Agreement and Plan of Merger and Reorganization (the "Original Davel Merger Agreement") with Davel Communications Group, Inc. On July 5, 1998, Peoples Telephone Company, Inc., a publicly held, independent pay telephone provider ("Peoples"), also entered into a merger agreement (the "Peoples Merger Agreement") with Davel. On September 29, 1998, the Company received a letter from Davel purporting to terminate the Original Davel Merger Agreement. Thereafter, a complaint against the Company was filed in the Court of Chancery of New Castle County, Delaware by Davel, which was subsequently amended, alleging, among other things, equitable fraud and breach of contract relating to the Original Davel Merger Agreement. On October 27, 1998, the Company filed its answer to the amended complaint denying the substantive allegations contained therein and filed a counterclaim against Davel for breach of contract. At the same time, PhoneTel filed a third party claim against Peoples (acquired by Davel on December 23, 1998) for tortuous interference with contract alleging that Peoples induced Davel to not comply with the terms of the Original Davel Merger Agreement. The counterclaim and third party claim seek specific performance from Davel, which would require Davel to comply with the terms of the Original Davel Merger Agreement or, alternatively, for compensatory damages and costs of an unspecified amount. On February 19, 2002, the Company and Davel entered into a settlement agreement which provides for the dismissal of each company's claims at the time the current merger of the companies is completed. The Company is not a party to any other legal proceedings which, individually or in the aggregate, would have a material adverse effect on the Company's business, results of operations, financial condition, or liquidity. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS During the fourth quarter of the fiscal year ended December 31, 2001, no matters were submitted to a vote of the Company's shareholders. PART II ITEM 5. MARKET FOR COMMON EQUITY AND RELATED STOCKHOLDER MATTERS PRICE RANGE OF COMMON STOCK On November 17, 1999, the Company consummated its Prepackaged Plan and all of the Common Stock (Predecessor Company) and 14% Preferred was converted to Common Stock (Successor Company). In addition, other issues of preferred stock and all outstanding options and warrants were cancelled. The Common Stock (Successor Company), $0.01 par value, began trading over-the-counter on the electronic bulletin board ("OTC:BB") under the symbol PHTE in December 1999. Pursuant to the terms of the Prepackaged Plan, the Company issued and at December 31, 2001 had outstanding New Warrants to purchase 1,077,024 shares of Common Stock, (Successor Company) through November 17, 2002 at an exercise price of $10.50 per share. The New Warrants were to be traded over-the-counter and quoted on the National Quotation Service Pink Sheets under the symbol PHTEW. To date, no established public trading market has developed for the New Warrants. 15 The following table sets forth on a per share basis, for the periods indicated, the high and low bid prices of the Common Stock as reported for over-the-counter quotations. Over-the-counter market quotations reflect inter-dealer prices, without retail mark-up, mark-down or commission and may not represent actual transactions. Price Range High Low ---- --- COMMON STOCK 2000: First Quarter................................................................. $ 2.38 $ 1.00 Second Quarter................................................................ 1.25 0.28 Third Quarter................................................................. 0.53 0.28 Fourth Quarter................................................................ 0.31 0.13 2001: First Quarter................................................................. 0.31 0.17 Second Quarter................................................................ 0.17 0.12 Third Quarter................................................................. 0.11 0.01 Fourth Quarter................................................................ 0.05 0.01 As of February 28, 2002, there were 1,992 shareholders of record. The closing market price of the Company's Common Stock was $0.05 per share on March 18, 2002. DIVIDEND POLICY ON COMMON STOCK The Company has never declared or paid any dividends on its Common Stock. The Company currently intends to retain its earnings to finance the growth and development of its business and does not anticipate paying cash dividends in the foreseeable future. Under the Company's current and prior debt agreements, the Company was not permitted to pay any dividends on its Common Stock, other than stock dividends, during the Company's two most recent fiscal years. Any future declaration of dividends, if permitted, will be subject to the discretion of the Board of Directors of the Company. The timing, amount and form of dividends, if any, will depend, among other things, on the Company's financial condition, capital requirements, cash flow, profitability, plans for expansion, business outlook and other factors deemed relevant by the Board of Directors of the Company. SALES AND ISSUANCES OF COMMON STOCK There were no unregistered sales or issuances of the Company's securities during 2001. 16 ITEM 6. SELECTED FINANCIAL DATA The following selected financial data are derived from the consolidated financial statements of the Company. The data should be read in conjunction with the consolidated financial statements, related notes thereto and other financial information included herein. PREDECESSOR COMPANY ------------------------------------------------------ TEN MONTHS Statement of Operations Data: AND SEVENTEEN (In thousands except share and per share amounts) YEAR ENDED DECEMBER 31 DAYS ENDED -------------------------------- NOVEMBER 17 1997 1998 1999 -------------- --------------- ------------------- Revenues: Coin calls $58,520 $52,544 $36,220 Non-coin telecommunication services 39,292 31,516 25,065 Dial-around compensation adjustment (395) (3,733) - Other 500 143 210 -------------- --------------- ------------------- 97,917 80,470 61,495 -------------- --------------- ------------------- OPERATING EXPENSES: Line and transmission charges 24,518 29,607 17,575 Location commissions 16,628 14,179 11,263 Field operations 21,100 22,009 18,043 Selling, general and administrative 10,713 12,354 9,156 Depreciation and amortization 21,525 23,731 20,719 Provision for uncollectible accounts receivable 267 428 345 Charges relating to location contracts - - 864 Other unusual charges and contractual settlements 9,095 2,762 1,030 -------------- --------------- ------------------- 103,846 105,070 78,995 -------------- --------------- ------------------- Loss from operations (5,929) (24,600) (17,500) -------------- --------------- ------------------- OTHER INCOME (EXPENSE): Interest expense - related parties (1,994) (1,400) - Interest expense - others (15,891) (19,364) (19,575) Interest and other income 560 547 191 -------------- --------------- ------------------- (17,325) (20,217) (19,384) -------------- --------------- ------------------- Loss before extraordinary item (23,254) (44,817) (36,884) Extraordinary item: Gain (loss) on extinguishment of debt - - 77,172 -------------- --------------- ------------------- NET INCOME (LOSS) ($23,254) ($44,817) $40,288 ============== =============== =================== Net income (loss) applicable to common shareholders ($24,262) ($46,213) $39,078 Net income (loss) per common share, basic and diluted ($1.51) ($2.73) $2.08 Weighted average number of shares, basic and diluted 16,040,035 16,923,499 18,754,133 EBITDA from recurring operations (1) $24,691 $1,893 $5,113 Cash flow provided by (used in): Operating activities ($4,720) ($6,470) ($685) Investing activities (57,197) (6,763) (1,882) Financing activities 21,998 12,482 3,375 BALANCE SHEET DATA: Total assets $169,826 $150,674 $127,804 Long-term debt and mandatorily redeemable preferred stock, less current portion of debt (2) 157,938 9,118 47,992 Shareholders' equity (deficit) (4,042) (51,598) 63,492 Cash dividends per common share - - - SUCCESSOR COMPANY ----------------------------------------------------------- ONE MONTH Statement of Operations Data: AND THIRTEEN (In thousands except share and per share amounts) DAYS ENDED YEAR ENDED DECEMBER 31 DECEMBER 31 --------------------------------------- 1999 2000 2001 ------------------ -------------------------------------- Revenues: Coin calls $4,378 $33,110 $26,911 Non-coin telecommunication services 2,667 25,147 17,060 Dial-around compensation adjustment - - - Other 26 587 1,000 ------------------ -------------------------------------- 7,071 58,844 44,971 ------------------ -------------------------------------- OPERATING EXPENSES: Line and transmission charges 2,088 17,211 16,378 Location commissions 968 8,467 7,382 Field operations 2,184 17,405 12,822 Selling, general and administrative 1,359 9,056 7,691 Depreciation and amortization 2,316 17,469 12,986 Provision for uncollectible accounts receivable 59 4,944 328 Charges relating to location contracts - 21,205 17,582 Other unusual charges and contractual settlements (333) 579 862 ------------------ -------------------------------------- 8,641 96,336 76,031 ------------------ -------------------------------------- Loss from operations (1,570) (37,492) (31,060) ------------------ -------------------------------------- OTHER INCOME (EXPENSE): Interest expense - related parties - - - Interest expense - others (1,162) (11,168) (11,345) Interest and other income 38 254 (176) ------------------ -------------------------------------- (1,124) (10,914) (11,521) ------------------ -------------------------------------- Loss before extraordinary item (2,694) (48,406) (42,581) Extraordinary item: Gain (loss) on extinguishment of debt - - - ------------------ -------------------------------------- NET INCOME (LOSS) ($2,694) ($48,406) ($42,581) ================== ====================================== Net income (loss) applicable to common shareholders ($2,694) ($48,406) ($42,581) Net income (loss) per common share, basic and diluted ($0.26) ($4.75) ($4.18) Weighted average number of shares, basic and diluted 10,188,630 10,189,684 10,189,684 EBITDA from recurring operations (1) $413 $1,761 $370 Cash flow provided by (used in): Operating activities ($852) $1,260 $587 Investing activities (420) (2,429) (445) Financing activities 396 (106) (342) BALANCE SHEET DATA: Total assets $124,399 $81,189 $49,428 Long-term debt and mandatorily redeemable preferred stock, less current portion of debt (2) 48,642 1,062 1,116 Shareholders' equity (deficit) 60,798 12,431 (30,150) Cash dividends per common share - - - 17 (1) EBITDA from recurring operations represents earnings before interest income and expense, depreciation, amortization, charges relating to location contracts, other unusual charges and contractual settlements, and extraordinary items. EBITDA from recurring operations is not intended to represent an alternative to operating income (as defined in accordance with generally accepted accounting principles) as an indicator of the Company's operating performance, or as an alternative to cash flows from operating activities (as defined in accordance with generally accepted accounting principles) as a measure of liquidity. The Company believes that EBITDA from recurring operations is a meaningful measure of performance because it is commonly used in the public pay telephone industry to analyze comparable public pay telephone companies on the basis of operating performance, leverage and liquidity. (2) At December 31, 1998, 2000, and 2001 certain long-term debt was classified as a current liability because the Company was not in compliance with certain financial covenants or was in default on such debt, or the debt was otherwise due within one year. ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS SAFE HARBOR STATEMENT UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995 Statements, other than historical facts, contained in this Form 10-K are "forward looking statements" within the meaning of section 27A of the Securities Act of 1933, as amended, and section 21E of the Securities Exchange Act of 1934, as amended. Although the Company believes that its forward looking statements are based on reasonable assumptions, it cautions that such statements are subject to a wide range of risks and uncertainties with respect to the Company's operations in fiscal 2002 as well as over the long term such as, without limitation: (i) a downturn in the public pay telephone industry which is dependent on consumer spending and subject to the impact of domestic economic conditions, changes in technology, increased use of wireless communications, and regulations and policies regarding the telecommunications industry; (ii) the ability of the Company to consummate the previously announced merger with Davel and substantial debt restructuring contemplated thereby, and if consummated, the Company's ability to successfully integrate its operations with Davel's; (iii) impairment of the Company's liquidity arising from potential actions of lenders with respect to defaults under the Company's debt agreement; (iv) regulatory changes effecting the dial-around compensation rate and the coin drop rate and (v) the ability of the Company to continue to realize efficiencies generated by the Servicing Agreement with Davel. Any or all of these risks and uncertainties could cause actual results to differ materially from those reflected in the forward looking statements. These forward looking statements are based on certain assumptions and analyses made by the Company in light of its experience and its perception of historical trends, current conditions, expected future developments and other factors it believes are appropriate in the circumstances. In addition, such statements are subject to a number of assumptions, risks and uncertainties including, without limitation, the risks and uncertainties identified in this report, general economics and business conditions, the business opportunities (or lack thereof) that may be presented to and pursued by the Company, changes in laws or regulations and other factors, many of which are beyond the control of the Company. Investors and prospective investors are cautioned that any such statements are not guarantees of future performance and that actual results or developments may differ materially from those projected in the forward looking statements. OVERVIEW The Company derives substantially all of its revenues from coin calls and non-coin calls placed from its public pay telephones. Coin revenue is generated from local and long-distance calls that are placed from the Company's public pay telephones. Non-coin revenue is generated from calling card, credit card, collect and third party billed calls. Typically, each public pay telephone has a presubscribed (dedicated) provider of long distance and operator services. The Company receives revenues for non-coin calls placed from its public pay telephones from its presubscribed long distance and operator service provider ("OSP") based on the volume of calls carried by the OSP and the amount of revenue generated by those calls. The Company also receives dial-around compensation (revenue from non-coin calls placed from the Company's payphones utilizing a carrier other than the Company's presubscribed OSP). Net revenue from dial-around compensation was $14,980,000, $13,442,000, and $9,877,000 for the years ended December 31, 1999, 2000, and 2001, respectively. 18 Effective November 6, 1996, pursuant to FCC regulations, the Company derived additional revenues from dial-around calls placed from its public pay telephones. From November 6, 1996 to June 30, 1997, the Company recorded gross dial-around revenues at the then mandated rate of $45.85 per telephone per month, compared with the flat fee of $6.00 per telephone per month in place prior to November 6, 1996. Pursuant to the FCC's Second Report and Order, in the third quarter of 1997, the Company began recording gross dial-around revenue at a rate of $37.20 per installed pay telephone per month and recorded a charge for the retroactive reduction in the dial-around compensation rate from $45.85 to $37.20 per pay telephone per month, applicable to the November 6, 1996 to September 30, 1997 period. From October 1997 to September 1998, the Company recorded dial-around compensation at a per-call rate of $0.284 based on the Company's estimate of the actual number of dial-around calls ($37.20 per month based on 131 calls per month) placed from each of its public pay telephones. In the fourth quarter 1998, pursuant to the FCC's Third Report and Order, the Company recorded revenues from dial-around compensation based upon a per-call rate of $0.238 and recorded a retroactive adjustment to reduce revenues previously recorded at a rate of $0.284 per-call. This adjustment included a charge of $3,733,000 in 1998 to reflect the reduction in the dial-around compensation rate for the period November 6, 1996 to December 31, 1997 as a result of this regulatory change. In the fourth quarter of 2000, the Company began reporting revenues based on the estimated number of monthly dial-around calls per phone and the current per-call compensation rate of $0.24. In the fourth quarter of 2000, the Company also recorded a bad debt loss of $4,429,000 applicable to amounts previously recognized as revenue for the period November 1996 to September 2000 to more closely reflect the Company's historical collection experience and the number of calls for which the Company expects to be compensated. In October 1997, states were required to deregulate the price of a local phone call, which has allowed the Company to increase its local coin call rate thereby generating additional revenues. Effective October 7, 1997, the Company increased the local coin call rate at a majority of its pay telephones to $0.35 in states in which the local call rate was previously limited to $0.25. At the end of 2001 and early 2002, the Company further increased the local coin call rate to $0.50. A majority of the Company's pay telephones currently charge a local coin rate of $0.50 although rates are lower in some markets due to competitive conditions. However, there can be no assurance as to the ultimate effect of recently adopted FCC regulations on the Company's business, results of operations or financial condition or, that such regulation will withstand judicial review. See "Business -- Governmental Regulations." The Company's principal operating expenses consist of: (i) telephone line and transmission charges; (ii) commissions paid to location providers which are typically expressed as a percentage of revenues and are fixed for the term of the agreements with each respective location provider; and (iii) field operations costs which are principally comprised of personnel, service vehicle and repair part costs of collecting coins from and maintaining the Company's public pay telephones. The Company pays monthly local access and usage charges to RBOCs and other LECs for interconnection to the local network for local calls, which are generally computed on a flat monthly charge, and may also include either a per message or usage rate based on the time and duration of the call. The Company also pays fees to RBOCs and other LECs and long distance carriers based on usage for local or long distance coin calls. Since the end of 1998, the Company has initiated several profit improvement measures. The Company has been able to obtain lower local access line charges through negotiations and promotional programs with certain of its incumbent LECs or by utilizing competitive LECs ("CLECs"). The Company entered into agreements with new OSPs to obtain an improvement in rates for operator service revenues and long distance line charges. The Company reduced the number of field operations personnel and related costs, abandoned location contracts relating to approximately 7,300 unprofitable phones and, prior to the implementation of the servicing agreement with Davel, closed eight district operations facilities to reduce costs. The Company also reduced the number of administrative and sales personnel and eliminated or reduced certain non-essential expenses. The Company believes these measures will continue to have a positive impact on the results of its operations. Proposed Merger with Davel Communications, Inc. As more fully set forth in "Recent Developments", the Company executed a definitive merger agreement with Davel on February 19, 2002 which was unanimously approved by the boards of directors of both companies. In connection with the expected merger, PhoneTel will become a wholly owned subsidiary of Davel and the existing secured lenders of both Davel and PhoneTel will exchange a substantial amount of debt for equity securities of the respective companies and restructure the remaining debt. In addition, on February 19, 2002 Davel and PhoneTel 19 have each executed amendments to their existing credit agreements and have entered into a new combined $10,000,000 senior credit facility. See Item 1 - "Recent Developments". In addition, on June 13, 2001, the two companies entered into a servicing agreement designed to commence cost savings initiatives in advance of the closing of the merger. During the third quarter of 2001, the two companies implemented the servicing agreement by combining field service office operation networks on a geographic basis to gain efficiencies resulting from the increased concentration of payphone service routes. The Company and Davel were able to close 21 district operations facilities, eliminate 104 vehicles, and reduce the number of field service personnel by 114 in connection with the servicing agreement. The companies estimate that this will result in an annual cost saving of approximately $6.0 million, which is reflected in the combined field operations cost that is being shared by both companies in proportion to the number of pay telephones owned by each pursuant to the servicing agreement. Debt Restructuring and Chapter 11 Bankruptcy Filing On July 14, 1999, the Company commenced a case under chapter 11 of the United States Bankruptcy Code (the "Case") by filing a prepackaged plan of reorganization (the "Prepackaged Plan") in the United States Bankruptcy Court for the Southern District of New York (the "Court"). On October 20, 1999, the Court entered an order confirming the Company's Prepackaged Plan, which became effective on November 17, 1999 ("the Consummation Date"). Pursuant to the terms of the Prepackaged Plan, claims of employees, trade and other creditors of the Company, other than holders of the Company's $125,000,000 aggregate principal amount 12% Senior Notes (the "Senior Notes"), were to be paid in full in the ordinary course, unless otherwise agreed. Holders of the Senior Notes received 9,500,000 shares of a new issue of common stock ("Common Stock (Successor Company)") in exchange for the Senior Notes. Holders of the Company's 14% Cumulative Redeemable Convertible Preferred Stock ("14% Preferred") received 325,000 shares of Common Stock (Successor Company) and warrants to purchase up to 722,200 shares of Common Stock (Successor Company) at an exercise price of $10.50 per share which expire three years from the date of grant ("New Warrants"). Holders of existing Common Stock ("Common Stock (Predecessor Company)") received 175,000 shares of Common Stock (Successor Company) and New Warrants to purchase up to 388,900 shares of Common Stock (Successor Company). Upon emergence from its Chapter 11 proceedings, the Company adopted fresh start reporting pursuant to the provisions of AICPA Statement of Position 90-7 ("SOP 90-7"). The Company has recorded the effects of fresh start reporting as of November 17, 1999, the Consummation Date of the Company's Prepackaged Plan. In accordance with SOP 90-7, assets and liabilities were restated as of November 17, 1999 to reflect the reorganization value of the Company, which approximated their fair values at the Consummation Date. In addition, the accumulated deficit of the Company through the Consummation Date was eliminated and the debt and capital structure of the Company was recast pursuant to the provisions of the Prepackaged Plan. The Predecessor Company's financial statements through to November 17, 1999 are not comparable to the reorganized Company's financial statements subsequent to November 17, 1999. (See Note 13 to the Company's Consolidated Financial Statements.) However, for purposes of management's discussion and analysis of results of operations, the year ended December 31, 1999 for the Predecessor and Successor Company combined is being compared to 2000 and 2001 since the results of operations are comparable except for the extraordinary item and the elimination of interest expense relating to the Predecessor Company's Senior Notes, which resulted from the implementation of the Prepackaged Plan, and the effect on depreciation and amortization of adopting fresh start reporting. 20 RESULTS OF OPERATIONS The following table sets forth, for the periods indicated, certain information derived from the Company's Consolidated Statements of Operations, included elsewhere in this Form 10-K. (In thousands) Year Ended December 31 -------------------------------------- 1999 2000 2001 ---- ---- ---- Revenues: Coin calls...................................... $ 40,598 $ 33,110 $ 26,911 Non-coin telecommunication services............. 27,732 25,147 17,060 Other .......................................... 236 587 1,000 ---------- ----------- ----------- Total revenues.................................. 68,566 58,844 44,971 ---------- ----------- ----------- Operating expenses: Line and transmission charges................... 19,663 17,211 16,378 Location commissions............................ 12,231 8,467 7,382 Field operations................................ 20,227 17,405 12,822 Selling, general and administrative............. 10,515 9,056 7,691 Depreciation and amortization................... 23,035 17,469 12,986 Provision for uncollectible accounts receivable. 404 4,944 328 Charges relating to location contracts.......... 864 21,205 17,582 Other unusual charges and contractual settlements...................... 697 579 862 ---------- ----------- ----------- Total operating expenses........................ 87,636 96,336 76,031 ---------- ----------- ----------- Loss from operations................................. (19,070) (37,492) (31,060) ---------- ----------- ----------- Other income (expense): Interest expense................................ (20,737) (11,168) (11,345) Interest and other income (expense)............. 229 254 (176) ---------- ----------- ----------- Total other income (expense).................... (20,508) (10,914) (11,521) ---------- ----------- ----------- Loss before extraordinary item....................... (39,578) (48,406) (42,581) Extraordinary gain on extinguishment of debt......... 77,172 - - ---------- ----------- ----------- Net income (loss).................................... $ 37,594 ($48,406) ($42,581) ========== =========== ============ Cash flow provided by (used in): Operating activities............................ ($1,537) $ 1,260 $ 587 Investing activities............................ (2,302) (2,429) (445) Financing activities............................ 3,771 (106) (342) EBITDA from recurring operations (1)................. 5,526 1,761 370 (1) See Item 6, Selected Financial Data for definition of EBITDA from recurring operations. The Company's reported results of operations can be affected by the use of estimates and the Company's critical accounting policies. The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Such estimates, among others, include amounts relating to the carrying value of the Company's accounts receivable and payphone location contracts and the related revenues and expenses applicable to dial-around compensation and asset impairment. Actual results could differ from those estimates. Revenues from coin calls, reselling operator assisted and long distance services, and compensation for dial-around calls are recognized in the period in which the customer places the related call. The FCC has the authority pursuant to the Telecommunications Act of 1996 to effect rates related to revenue from dial-around compensation, including retroactive rate adjustments and refunds. (See discussion of revenues from non-coin telecommunication services under "Year Ended December 31, 2001 Compared to Year Ended December 31, 2000"). Rate adjustments arising from FCC rate actions that require refunds to interexchange or other carriers are recorded in the first period 21 that they become both probable of payment and estimable in amount. Rate adjustments that result in payments to the Company by interexchange or other carriers are recorded when received. Under the Company's accounting policy relating to asset impairment, the Company periodically evaluates potential impairment of long-lived assets based upon the cash flows derived from each of the Company's operating districts, the lowest level for which operating cash flows for such asset groupings are identifiable. A loss relating to an impairment of assets occurs when the aggregate of the estimated undiscounted future cash inflows expected to be generated by the Company's asset groups (including any salvage values) are less than the related assets' carrying value. Impairment is measured based on the difference between the higher of the fair value of the assets or present value of the discounted expected future cash flows and the assets' carrying value. No impairment was incurred in 1999. In 2000 and 2001, the Company incurred asset impairment losses relating to its payphone location contracts of $14,787,000 and $15,830,000, respectively, as more fully described below. YEAR ENDED DECEMBER 31, 2001 COMPARED TO YEAR ENDED DECEMBER 31, 2000 REVENUES Total revenues decreased by $13,873,000 or 23.6% from $58,844,000 for the year ended December 31, 2000 to $44,971,000 for the year ended December 31, 2001. This decrease is primarily due to a decrease in the average number of installed pay telephones, a decline in coin call volume, and the decrease in revenues from non-coin telecommunication services, including dial-around compensation, as discussed below. The average number of installed pay telephones decreased from 36,841 for the year ended December 31, 2000 to 33,754 for the year ended December 31, 2001, a decrease of 3,087, or 8.4%. This decrease was principally due to expired location contracts which were not renewed and the removal of approximately 3,400 unprofitable pay telephones in the last half of 2000 and approximately 2,000 pay telephones in the third quarter of 2001. Revenues from coin calls were $33,110,000 and $26,911,000 for the years ended December 31, 2000 and 2001, respectively. This decrease of $6,199,000, or 18.7%, is primarily due to a decrease in the average number of payphones and a decline in the number of local and long distance coin calls. Long distance and local call volumes and coin revenues have been adversely affected by the growth of wireless communication services, which serve as an increasingly competitive alternative to payphone usage. Coin revenues from long distance calls have also declined due to the impact of prepaid calling cards and other types of dial-around calls placed from the Company's payphones as discussed below. Revenues from non-coin telecommunication services decreased by $8,087,000 or 32.2%, from $25,147,000 for the year ended December 31, 2000 to $17,060,000 for the year ended December 31, 2001. Of this decrease, long distance revenues from operator service providers decreased by $4,522,000 or 38.6% principally due to a reduction in the number of operator service calls resulting from the decline in the average number of installed pay telephones, continuing aggressive dial-around advertising by long distance carriers such as AT&T and MCI Worldcom and the use of prepaid phone cards. Long distance revenues from operator service providers have also been adversely affected by the growth in wireless communications. Revenues from dial-around compensation decreased by $3,565,000 or 26.5% compared to 2000 primarily due to the decrease in the average number of installed pay telephones and a reduction in the estimated number of dial-around calls used to record revenues beginning in the fourth quarter of 2000 as discussed below. The reduction in the average number of dial-around calls per phone was also primarily due to the increased use of wireless communication services by consumers. Effective November 6, 1996, pursuant to the rules and regulations promulgated by the FCC under section 276 of the Telecommunications Act ("Section 276"), the FCC issued an order to achieve fair compensation for dial-around calls placed from pay telephones (the "1996 Payphone Order"). Among other things, the 1996 Payphone Order prescribed compensation payable to the payphone providers by certain interexchange carriers ("IXCs") for dial-around calls placed from payphones and, to facilitate per-call compensation, the FCC required the payphone providers to transmit payphone specific coding digits that would identify each call as originating from a payphone ("Flex Ani"). The FCC required local exchange carriers ("LECs") to make such coding available to the payphone providers as a transmit item included in the local access line service. The 1996 Payphone Order set an initial monthly rate of $45.85 per pay telephone for the November 6, 1996 to October 7, 1997 period (the "Interim Period"), an increase from the monthly per pay telephone rate of $6.00 in periods prior to its implementation. Thereafter, the FCC set dial-around compensation on a per-call basis, at the assumed deregulated coin rate of $0.35. The Interim Period monthly rate was arrived at by the product of the assumed deregulated coin rate ($0.35) and the then monthly average compensable dial-around calls per payphone. A finding from the record established at the time that the monthly average compensable calls were 131 per phone. 22 The 1996 Payphone Order was appealed by various parties, including the IXCs, to the United States Court of Appeals for the District of Columbia Circuit (the "Appeals Court"). Among other items, the Appeals Court found that the FCC erred in using a market-based method for calculating the amount of dial-around compensation and further determined that the method of allocating payment among IXCs was erroneous. In July 1997, the Appeals Court vacated the 1996 Payphone Order and remanded it to the FCC for further consideration. As a result of this ruling by the Appeals Court, certain IXCs discontinued or reduced the amount of dial-around compensation actually paid to payphone service providers for the Interim Period. In response to the remand by the Appeals Court, in October 1997 the FCC issued a new order implementing Section 276 (the "1997 Payphone Order"). The FCC utilized a market-based method to arrive at a per call compensation rate and then reduced it by certain costs attributable to a coin call which it did not believe applied to a dial-around call, and adjusted the per-call rate from $0.35 to $0.284 (the "Default Rate"). The FCC concluded that the Default Rate should be retroactively utilized in determining compensation during the Interim Period and reiterated that payphone providers were entitled to compensation for every call pursuant to the provisions of Section 276; however, the FCC deferred for later decision the method of allocation of the payment among the IXCs. The 1997 Payphone Order was subsequently appealed by various parties. In May 1998, the Appeals Court again remanded the per-call compensation rate to the FCC for further explanation, without vacating the Default Rate, indicating that the FCC had failed to adequately explain its derivation of the Default Rate. In response to the remand of the 1997 Payphone Order, on February 4, 1999 the FCC issued its Third Report and Order, and Order on Reconsideration of the Second Report and Order (the "1999 Payphone Order") wherein it adjusted the Default Rate to $0.238, (the "Adjusted Default Rate) retroactive to October 7, 1997. In adjusting the rate, the FCC shifted its methodology from the market-based method utilized in the 1996 and 1997 Payphone Orders to a cost-based method citing technological impediments that it viewed as inhibiting the marketplace and the unreliability of certain assumptions underlying the market-based method as a basis for altering its analysis. In setting the Adjusted Default Rate, the FCC incorporated its prior treatment of certain payphone costs and examined new estimates of payphone costs submitted as part of the proceeding. Pursuant to the 1999 Payphone Order, the $0.24 amount ($0.238 plus $0.002 for amounts charged by LECs for providing Flex Ani) became the Adjusted Default Rate for coinless payphone calls through January 31, 2002. The 1999 Payphone Order deferred a final ruling on the treatment of dial-around compensation during the Interim Period to a later order; however, it appeared from the 1999 Payphone Order that the Adjusted Default Rate would be applied to the Interim Period. The FCC further ruled that a true-up will be made for all payments or credits, together with applicable interest due and owing among the IXCs and the payphone service providers for the payment period November 7, 1996 through April 20, 1999. In the fourth quarter of 1998, the Company recorded an adjustment to reduce revenues previously recognized for the period from November 7, 1996 to September 30, 1998 due to the decrease in the per-call compensation rate to the Adjusted Default Rate. The 1999 Payphone Order was appealed by various parties and in June 2000, the Appeals Court issued its ruling on the matter. The Appeals Court denied all petitions for review of the per-call compensation rate and kept in place the Adjusted Default Rate mandated by the 1999 Payphone Order. Due to the lack of progress by the FCC in ordering a true-up for underpayments by IXCs during the Interim Period and a true-up for overpayments by IXCs to the Adjusted Default Rate for the payment period October 7, 1997 to April 20, 1999, (the "Intermediate Period") as well as the Company's historical collection experience, the Company recorded a bad debt loss of $4,944,000 in 2000. Of this amount, $4,429,000 applicable to amounts previously recognized as revenue for the period November 1996 to September 2000 was recorded in the fourth quarter of 2000. In the fourth quarter of 2000, the Company began reporting revenues from dial-around compensation based on $0.24 per call and the Company's current estimate of the average monthly compensable calls per phone to more closely reflect the Company's historical collection experience and expected future call volume. On January 31, 2002, the FCC released its Fourth Order on Reconsideration and Order on Remand (the "2002 Payphone Order") that provides a partial decision on how retroactive dial-around compensation adjustments for the Interim Period and Intermediate Period may apply. The 2002 Payphone Order increases the flat monthly dial-around compensation rate for true-ups between individual IXCs and PSPs during the Interim Period from $31.178 to $33.892 (the "New Default Rate"). The New Default Rate is based on 148 calls per month at $0.229 per call. The New Default Rate also applies to flat rate dial-around compensation during the Intermediate Period when the actual 23 number of dial-around calls for each payphone is not available. The 2002 Payphone Order excludes resellers but expands the number of IXCs required to pay dial-around compensation during the Interim and Intermediate Periods. It also prescribes the Internal Revenue Service interest rate for refunds as the interest rate to be used to calculate overpayments and underpayments of dial-around compensation for the Interim Period and Intermediate Period. The 2002 Payphone Order kept in place the Adjusted Default Rate for per-call compensation during the Intermediate and subsequent periods. However, the FCC deferred to a later, as yet unreleased order, the method of allocating dial-around compensation among the IXCs responsible for paying fixed rate per-phone compensation. At the present time, the Company is unable to determine the effect of the final implementation of the 2002 Payphone Order. However, it is possible that any retroactive adjustments for the Interim Period and Intermediate Period could have a material adverse effect on the Company. On April 5, 2001, the FCC issued an order which makes the first switched based carrier that issues toll-free numbers to resellers, including prepaid calling card companies, responsible for paying dial-around compensation on coinless calls placed from payphones by individuals utilizing such toll-free numbers. Previously, these carriers were not required to disclose the identity of resellers responsible for payment. The FCC order became effective on November 27, 2001. Although the Company expects this FCC order to improve its ability to identify and collect amounts relating to dial-around calls that would otherwise become uncollectible, the amount of the increase in revenues from dial-around compensation, if any, cannot be determined at this time. Other revenues were $587,000 and $1,000,000 for the years ended December 31, 2000 and 2001, respectively. This increase of $413,000 was primarily due to a $426,000 increase in revenues from telecommunication contractor services provided to Urban Telecommunications, Inc., a related party. OPERATING EXPENSES. Total operating expenses decreased $20,305,000, or 21.1%, from $96,336,000 for the year ended December 31, 2000 to $76,031,000 for the year ended December 31, 2001. This decline was due to decreases in substantially all operating expense categories. Such decreases in operating expenses were due to the decrease in the average number of installed pay telephones, the decrease in the number of sales, administrative and operating personnel, other cost reduction programs and the implementation of the servicing agreement with Davel. In 2001, line and transmission charges declined by $833,000, or 4.8%. Line and transmission charges were $17,211,000 in 2000 and $16,378,000 in 2001 and represented 29.2% and 36.4% of total revenues for the years ended December 31, 2000 and 2001, respectively. The dollar decrease was due to the decrease in the average number of installed pay telephones, the decrease in local and long distance line charges that are based upon call volumes and duration, and lower line charges resulting from the use of CLECs. This decrease was partially offset by approximately $1,783,000 of credits in 2000 relating to the recovery of prior years' sales and excise taxes charged by LECs. The increase as a percentage of revenues is primarily due to the lower revenues reported in 2001. Location commissions were $8,467,000 in 2000 and $7,382,000 in 2001. Location commissions declined by $1,085,000, or 12.8%, and represented 14.4% and 16.4% of total revenues for the years ended December 31, 2000 and 2001, respectively. The dollar decrease reflects the effect of the decrease in revenues in 2001 compared to 2000 which is used as the basis for calculating location commissions. The percentage increase is due to the use of higher commission accrual rates in 2001 to recognize the increasing commission rates resulting from location contracts with new and existing location providers and to reflect the removal of unprofitable phones which tend to have lower commission rates. Field operations, which consist principally of personnel costs, rents and utilities of the local service facilities, and repair and maintenance of the Company's installed pay telephone base, decreased $4,583,000, or 26.3%, from $17,405,000 in 2000 to $12,822,000 for the year ended December 31, 2001. Field operations as a percentage of total revenues decreased from 29.6% of total revenues for the year ended December 31, 2000 to 28.5% of total revenues in 2001. The dollar and percentage decreases in 2001 compared to 2000 was primarily due to lower aggregate payroll and vehicle costs resulting from the reduction in personnel, a decrease in sales and other taxes based on revenues, a decrease in service and repair part costs and other cost reductions. Included in the decrease in sales and other taxes are credits of $449,000 in 2000 and $833,000 in 2001 for reductions in sales tax 24 assessments previously recorded as expense. A portion of the decrease in payroll and other field operations expenses is attributable to efficiencies resulting from the implementation of the servicing agreement with Davel during the third quarter of 2001. Selling, general and administrative ("SG&A") expenses decreased $1,365,000, or 15.1%, from $9,056,000 for the year ended December 31, 2000 to $7,691,000 for the year ended December 31, 2001. SG&A expenses represented 15.4% of total revenues for the year ended December 31, 2000 and 17.1% in 2001. The dollar decrease was due to a decrease in administrative and sales personnel, a reduction in corporate office telephone expense and other decreases in administrative expenses as a result of cost reduction efforts in 2001. The increase as a percentage of revenues is primarily due to lower revenues reported in 2001. Depreciation and amortization decreased $4,483,000, or 25.7%, from $17,469,000 for the year ended December 31, 2000 to $12,986,000 for the year ended December 31, 2001. Depreciation and amortization represented 29.7% of total revenues for the year ended December 31, 2000 and 28.9% of total revenues for the year ended December 31, 2001, a decrease of 0.8%. The dollar and percentage decreases were primarily due to a $4,280,000 reduction in amortization expense in 2001. This reduction in amortization expense was due to a $21,205,000 write-off of intangible assets relating to losses on asset impairment and the abandonment of payphone location contracts recorded in the last half of 2000 and, to a lesser extent, the $17,582,000 write-off of intangible assets in 2001. The provision for uncollectible accounts receivable decreased $4,616,000 from $4,944,000 in 2000 to $328,000 in 2001. The provision for uncollectible accounts receivable represented 8.4% of total revenues in 2000 and 0.7% in 2001, a decrease of 7.7%. The dollar and percentage decreases were due to the write-off of accounts receivable relating to dial-around compensation in 2000 to more closely reflect the actual number of dial-around calls for which the Company currently expects to be paid. Charges relating to location contracts decreased $3,623,000 from $21,205,000 for the year ended December 31, 1999 to $17,582,000 for the year ended December 31, 2001. In 2000, the loss consisted of $6,418,000 relating to the removal of 3,376 unprofitable pay telephones as part of the Company's continuing program to evaluate the profitability of its payphones. The loss in 2000 also included an asset impairment loss of $14,787,000 to write-down the carrying value of the Company's payphone location contracts to their estimated fair value. In 2001, the loss consisted of $1,752,000 relating to the removal of 1,960 unprofitable pay telephones and an asset impairment loss of $15,830,000. Charges relating to location contracts represented 36.0% of total revenues in 2000 and 39.1% of total revenues in 2001. Other unusual charges and contractual settlements increased $283,000 from $579,000 for the year ended December 31, 2000 to $862,000 for the year ended December 31, 2001. For the year ended December 31, 2000, other unusual charges and contractual settlements consisted of: (i) professional fees and other costs related to the company's Prepackaged Plan, $78,000; (ii) other contractual settlements, $284,000; and (iii) costs relating to unsuccessful refinancing efforts and other matters, $217,000. In 2001, other unusual charges contractual settlements consisted of: (i) costs relating to the Davel Merger Agreement, $650,000; (ii) settlement of an employee contractual obligation, $108,000; (iii) other contractual settlements, $21,000; and (iv) other non-recurring charges, $83,000. Other unusual charges and contractual settlements represented 1% and 1.9% of total revenues in 2000 and 2001, respectively. OTHER INCOME (EXPENSE). Other income (expense) is comprised principally of interest expense incurred on debt and interest and other income (expense). Total interest expense increased $177,000, or 1.6%, from $11,168,000 for the year ended December 31, 2000 to $11,345,000 for the year ended December 31, 2001. Interest expense represented 19.0% of total revenues for the year ended December 31, 2000 and 25.2% of total revenues for the year ended December 31, 2001, an increase of 6.2%. The dollar and percentage increases in interest expense were due to an increase in the outstanding balance of the Company's secured debt resulting from the capitalization of interest and fees in 2001, offset by a reduction in the interest rate which varies with the lenders' base interest rate. Interest and other income (expense) decreased $430,000, from $254,000 in 2000 to ($176,000) in 2001. This decrease was primarily due to a $378,000 loss on the sale of approximately 1,080 payphones and related operating assets for two of the Company's district operations facilities located in Montana. The Company received $648,000 for the sale of these assets in December 2001, a portion of which was used to pay principal on its secured debt. 25 EBITDA FROM RECURRING OPERATIONS. EBITDA from recurring operations (income before interest income, interest expense, taxes, depreciation and amortization, charges relating to location contracts, other unusual charges and contractual settlements and extraordinary items) decreased $1,391,000, or 79.0%, from $1,761,000 for the year ended December 31, 2000 to $370,000 for the year ended December 31, 2001. EBITDA from recurring operations represented 3.0% of total revenues for the year ended December 31, 2000 and 0.8% of total revenues for the year ended December 31, 2001, a decrease of 2.2%. The dollar and percentage decreases are primarily due to the decrease in revenues offset by decreases in certain operating expenses . EBITDA from recurring operations is not intended to represent an alternative to operating income (as defined in accordance with generally accepted accounting principles), as an indicator of the Company's operating performance, or as an alternative to cash flows from operating activities (as determined in accordance with generally accepted accounting principles) as a measure of liquidity. See "Liquidity and Capital Resources" for a discussion of cash flows from operating, investing and financing activities. The Company believes that EBITDA from recurring operations is a meaningful measure of performance because it is commonly used in the public pay telephone industry to analyze comparable public pay telephone companies on the basis of operating performance, leverage and liquidity. YEAR ENDED DECEMBER 31, 2000 COMPARED TO YEAR ENDED DECEMBER 31, 1999 REVENUES Total revenues decreased by $9,722,000 or 14.2% from $68,566,000 for the year ended December 31, 1999 to $58,844,000 for the year ended December 31, 2000. This decrease is primarily due to a decrease in the average number of installed pay telephones, a decline in coin call volume, and the decrease in revenues from non-coin telecommunication services, including dial-around compensation, as discussed below. The average number of installed pay telephones decreased from 40,063 for the year ended December 31, 1999 to 36,841 for the year ended December 31, 2000, a decrease of 3,222, or 8.0%. This decrease was principally due to expired location contracts which were not renewed and the removal of approximately 2,000 unprofitable pay telephones in the fourth quarter of 1999 and approximately 1,500 unprofitable pay telephones in the third quarter of 2000. Revenues from coin calls were $40,598,000 and $33,110,000 for the years ended December 31, 1999 and 2000, respectively. This decrease of $7,488,000, or 18.4%, is primarily due to a decrease in the average number of payphones and a decline in the number of local and long distance coin calls. Long distance and local call volumes and coin revenues have been adversely affected by the growth of wireless communication services, which serves as an increasingly competitive alternative to payphone usage. Coin revenues from long distance calls have also declined due to the impact of dial-around calls placed from the Company's payphones as discussed below. Revenues from non-coin telecommunication services decreased by $2,585,000 or 9.3%, from $27,732,000 for the year ended December 31, 1999 to $25,147,000 for the year ended December 31, 2000. Of this decrease, long distance revenues from operator service providers decreased by $1,047,000 or 8.2% principally due to a reduction in the number of operator service calls resulting from the decline in the average number of installed pay telephones, continuing aggressive dial-around advertising by long distance carriers such as AT&T and MCI Worldcom and the use of prepaid phone cards. Long distance revenues from operator service providers have also been adversely affected by the growth in wireless communications. These decreases in long distance revenues were partially offset by higher commission rates received as a result of a change in the Company's primary operator service provider in January 2000. Revenues from dial-around compensation decreased by $1,538,000 or 10.3% compared to 1999 primarily due to the decrease in the average number of installed pay telephones and a reduction in the estimated number of dial-around calls used to record revenues at the end of 2000. In the fourth quarter of 2000, the Company reported revenues at a rate of $27.00 per pay telephone per month based on $0.24 per call and an estimated 114 calls per pay telephone per month to more closely reflect the actual number of calls for which the Company expects to be compensated. OPERATING EXPENSES. Total operating expenses increased $8,700,000, or 9.9%, from $87,636,000 for the year ended December 31, 1999 to $96,336,000 for the year ended December 31, 2000. The increase was due to an increase in the provision for uncollectible accounts receivable and in charges relating to location contracts offset by decreases in other operating expense categories. Such decreases in other operating expenses were due in part to decreases in depreciation and amortization resulting from the adoption of fresh start reporting, the decrease in 26 the average number of installed pay telephones, the decrease in the number of sales, administrative and operating personnel and other cost reduction programs. Line and transmission charges decreased $2,452,000, or 12.5%, from $19,663,000 for the year ended December 31, 1999 to $17,211,000 for the year ended December 31, 2000. Line and transmission charges represented 28.7% of total revenues for the year ended December 31, 1999 and 29.2 % of total revenues for the year ended December 31, 2000, an increase of 0.5%. The dollar decrease was due to the decrease in the average number of installed pay telephones, the decrease in local and long distance line charges that are based upon call volumes and duration, and lower line charges resulting from the use of CLECs. In 2000, the Company also recovered approximately $1,783,000 of prior years' sales and excise taxes charged by LECs compared to $1,688,000 of reductions in line and transmission charges in 1999 relating to cost-based rate reductions ordered by state regulators, promotional allowances, and sales and excise taxes charged by LECs. The increase as a percentage of revenues is primarily due to the lower revenues reported in 2000. Location commissions were $12,231,000 in 1999 and $8,467,000 in 2000. Location commissions declined by $3,764,000, or 30.8%, and represented 17.8% and 14.4% of total revenues for the years ended December 31, 1999 and 2000, respectively. The dollar decrease reflects the effect of the decrease in revenues in 2000 compared to 1999 which is used as the basis for calculating location commissions. The percentage decrease is due to the use of higher commission accrual rates in 1999 to recognize the increasing commission rates resulting from location contracts with new and existing location providers. Field operations, which consist principally of personnel costs, rents and utilities of the local service facilities, and repair and maintenance of the Company's installed pay telephone base, decreased $2,822,000, or 14.0%, from $20,227,000 in 1999 to $17,405,000 for the year ended December 31, 2000. Field operations as a percentage of total revenues increased slightly from 29.5% of total revenues for the year ended December 31, 1999 to 29.6% of total revenues in 2000. The dollar decrease in 2000 compared to 1999 was primarily due to lower aggregate salaries and wages resulting from the reduction in personnel, a decrease in sales and other taxes based on revenues during 2000 and other cost reduction measures. Included in the decrease in sales and other taxes is $920,000 for reductions in sales tax assessments previously recorded as expense and lower universal telephone service fees ("USF fees"). As a result of a court ruling in the first quarter of 2000, USF fees can only be assessed on interstate coin revenues which reduces the amount of such fees the Company is required to pay. The percentage increase was a result of the lower revenues during 2000. SG&A expenses decreased $1,459,000, or 13.9%, from $10,515,000 for the year ended December 31, 1999 to $9,056,000 for the year ended December 31, 2000. SG&A expenses represented 15.3% of total revenues for the year ended December 31, 1999 and 15.4% in 2000. The dollar decrease was due to a decrease in administrative and sales personnel, a reduction in corporate office telephone expense and other decreases in administrative expenses as a result of cost reduction efforts in 2000. The increase as a percentage of revenues is primarily due to lower revenues reported in 2000. Depreciation and amortization decreased in 2000 primarily due to the adoption of fresh start reporting as of November 17, 1999, the Consummation Date of the Company's Prepackaged Plan. Under fresh start reporting, the carrying values of property and equipment and of intangible assets were adjusted to equal the fair value of such assets at that date. The new cost basis of these assets is being depreciated or amortized over their remaining useful lives. Depreciation and amortization decreased $5,566,000, or 24.2%, from $23,035,000 for the year ended December 31, 1999 to $17,469,000 for the year ended December 31, 2000. Depreciation and amortization represented 33.6% of total revenues for the year ended December 31, 1999 and 29.7% of total revenues for the year ended December 31, 2000, a decrease of 3.9%. The provision for uncollectible accounts receivable increased $4,540,000 from $404,000 in 1999 to $4,944,000 in 2000. The provision for uncollectible accounts receivable represented 0.6% of total revenues in 1999 and 8.4% in 2000, an increase of 7.8%. The dollar and percentage increases were due to the write-off of accounts receivable relating to dial-around compensation in 2000 to more closely reflect the actual number of dial-around calls for which the Company currently expects to be paid. Charges relating to location contracts increased $20,341,000 from $864,000 for the year ended December 31, 1999 to $21,205,000 for the year ended December 31, 2000. The loss in 1999 related to the removal of 1,839 pay 27 telephones as part of the Company's continuing program to evaluate the profitability of its payphones. In 2000, the loss consisted of $6,418,000 relating to the removal of 3,376 unprofitable pay telephones and an asset impairment loss of $14,787,000 to write-down the carrying value of the Company's payphone location contracts to their estimated fair value. Charges relating to location contracts represented 1.3% of total revenues in 1999 and 36.0% of total revenues in 2000. Other unusual charges and contractual settlements decreased $118,000 from $697,000 for the year ended December 31, 1999 to $579,000 for the year ended December 31, 2000. For the year ended December 31, 1999, other unusual charges and contractual settlements consisted of: (i) professional fees and other costs related to the Company's Prepackaged Plan, $883,000; (ii) other matters, $178,000; less (iii) recovery of expense relating to settlement of professional fees, $364,000. Other unusual charges and contractual settlements represented 1.0% of total revenues in 1999 and 2000. OTHER INCOME (EXPENSE). Other income (expense) is comprised principally of interest expense incurred on debt and interest income. Total interest expense decreased $9,569,000, or 46.1%, from $20,737,000 for the year ended December 31, 1999 to $11,168,000 for the year ended December 31, 2000. Interest expense represented 30.2% of total revenues for the year ended December 31, 1999 and 19.0% of total revenues for the year ended December 31, 2000, a decrease of 11.2%. The dollar decrease occurred as a result of the conversion of the Company's Senior Notes to Common Stock (Successor Company) pursuant to the Company's Prepackaged Plan. Interest relating to the Senior Notes, including amortization of deferred financing costs, was $13,905,000 in 1999 (through November 17, 1999). This decrease was offset by an increase in interest expense relating to the Company's secured debt as a result of additional borrowings in 1999 and an increase in the effective rate of interest arising principally from the amortization of higher fees relating to the Company's Exit Financing Agreement. Interest and other income increased $25,000, from $229,000 in 1999 to $254,000 in 2000. This increase consisted of a decrease in interest income offset by an increase in other income in 2000. EXTRAORDINARY GAIN ON EXTINGUISHMENT OF DEBT. The extraordinary gain on extinguishment of debt of $77,172,000 in 1999 consists of the gain on conversion of Senior Notes to Common Stock (Successor Company) of $79,267,000 less a loss of $2,095,000 due to the write-off of deferred financing costs upon refinancing of the Company's Credit Agreement. EBITDA FROM RECURRING OPERATIONS. EBITDA from recurring operations (income before interest income, interest expense, taxes, depreciation and amortization, charges relating to location contracts, other unusual charges and contractual settlements and extraordinary items) decreased $3,765,000, or 68.1%, from $5,526,000 for the year ended December 31, 1999 to $1,761,000 for the year ended December 31, 2000. EBITDA from recurring operations represented 8.1% of total revenues for the year ended December 31, 1999 and 3.0% of total revenues for the year ended December 31, 2000, a decrease of 5.1%. The dollar and percentage decreases are primarily due to the decrease in revenues and the increase in the provision for uncollectible accounts receivable relating to dial-around compensation offset by decreases in certain operating expenses. See "Liquidity and Capital Resources "for a discussion of cash flows from operating, investing and financing activities. LIQUIDITY AND CAPITAL RESOURCES On February 19, 2002, in connection with the Davel Merger Agreement, PhoneTel and Davel jointly entered into a new $10,000,000 senior secured credit facility (the "Senior Credit Agreement") with Madeleine L.L.C. and ARK CLO 2000-1, Limited (the "Senior Lenders"). Under the Senior Credit Agreement, PhoneTel and Davel each received $5,000,000 of loan proceeds and will each pay 50% of the interest, fees and principal due thereunder. The companies have joint and several liability for this obligation and each would be responsible for the entire obligation in the event of default by the other party. The Senior Credit Agreement is secured by substantially all of the assets of PhoneTel and Davel and provides for the payment of monthly interest at 15% per annum and, beginning July 31, 2002, monthly principal payments of $833,000 through the earlier of June 30, 2003, the maturity date of the loan, or the termination of the Davel Merger 28 Agreement (which will occur on August 31, 2002 if not then extended by the Lenders). The Senior Credit Agreement also provides for the payment of a 1% loan fee, loan costs incurred by the Senior Lenders, and advanced payments of principal from excess cash flow or certain types of cash receipts. The Company incurred $190,000 for its share of costs and loan fees. The Senior Credit Agreement also requires PhoneTel and Davel to maintain a minimum level of combined earnings (as defined in the Senior Credit Agreement) and limits the incurrence of cash expenditures and indebtedness, the payment of dividends, and certain asset disposals. CASH FLOWS FROM OPERATING ACTIVITIES Net cash provided by (used in) operating activities during the fiscal years ended December 31, 1999, 2000 and 2001 was ($1,537,000), $1,260,000, and $587,000, respectively. Net cash provided by (used in) operating activities consisted primarily of the funding of operating losses (before extraordinary item) and the decrease in current liabilities in 1999, offset by depreciation and amortization, the increase in current liabilities in 2000, non-cash charges relating to location contracts and accounts receivable, and non-cash interest charged to expense. The decrease in non-cash interest from 1999 to 2000 was due to the discharge of accrued interest then owed on the Company's 12% Senior Notes in the Company's Chapter 11 Bankruptcy Case in 1999. The increase in non-cash interest from 2000 to 2001 relates to approximately $5,565,000 of interest that was originally due in 2001 that the Company was permitted to capitalize as a result of amendments to the Company's Exit Financing Agreement. CASH FLOWS FROM INVESTING ACTIVITIES Cash used in investing activities during the fiscal years ended December 31, 1999, 2000, and 2001 was $2,302,000, $2,429,000, and $445,000, respectively. Cash used in investing activities consisted primarily of capital expenditures resulting from the purchase and installation of new pay telephone equipment and other expenditures to extend the useful life of existing pay telephone equipment, and costs relating to new location contracts. In 2001, the Company was able to reduce capital expenditures for pay telephone equipment by redeploying equipment removed from unprofitable locations. The Company was also able to remain competitive while substantially eliminating signing bonuses to new location providers in 2001. Cash used in investing activities in 2001 also declined as a result of a $648,000 payment received for the sale of assets relating to two district office facilities. CASH FLOWS FROM FINANCING ACTIVITIES Cash provided by financing activities during the fiscal year ended December 31, 1999 was $3,771,000, which consisted primarily of net proceeds from borrowings under the Company's credit facilities offset by payments of debt related to refinancings, payment of debt financing costs and other repayments of debt. In 2000 and 2001, cash used in financing activities was $106,000 and $342,000, respectively which consisted primarily of payments of existing debt and debt financing costs. POST REORGANIZATION LOAN AGREEMENT The Company executed an agreement with Foothill Capital Corporation ("Foothill") for post reorganization financing ("Exit Financing Agreement") on November 17, 1999. The Exit Financing Agreement provides for a $46,000,000 revolving credit commitment (the "Maximum Amount"), excluding interest and fees capitalized as part of the principal balance. The Exit Financing Agreement is secured by substantially all of the assets of the Company and was originally scheduled to mature on November 16, 2001. The Exit Financing Agreement provides for various fees aggregating $9,440,000 over the original term of the loan, including a $1,150,000 deferred line fee, which was originally payable one year from the date of closing, together with interest thereon, and a $10,000 servicing fee which is payable each month. The Exit Financing Agreement, as amended, also provides for an additional fee of $575,000 per month for each month after the original maturity date of the loan. At the option of the Company, payment of other fees, together with interest due thereon, may be deferred and added to the then outstanding principal balance. Fees due pursuant to the Exit Financing Agreement were subject to certain reductions for early prepayment, providing the Company was not in default on the Exit Financing Agreement. The Exit Financing Agreement provides for interest on the outstanding principal balance at 3% above the base rate (as defined in the Exit Financing Agreement) or 10.75%, whichever is greater, with interest on the Maximum Amount payable monthly in arrears. The Exit Financing Agreement, as amended on December 31, 1999, includes covenants, which among other things, require the Company to maintain ratios as to fixed charges, debt to earnings, current ratio, interest coverage and minimum levels of earnings, payphones and operating cash (all as defined in the 29 Exit Financing Agreement). Other covenants limit the incurrence of long-term debt, the level of capital expenditures, the payment of dividends, and the disposal of a substantial portion of the Company's assets. From December 31, 2000 through December 31, 2001, the Company was not in compliance with certain financial covenants under the Exit Financing Agreement. In addition, the Company did not pay the monthly interest payments that were originally due on February 1, 2001 through March 1, 2002 nor the deferred line fee that was originally due on November 17, 2000. Effective November 13, 2000, February 1, March 1, April 1, May 1 and August 13, 2001, and February 19, 2002, the Company executed amendments to the Exit Financing Agreement (the "Amendments") which extended the due date of the deferred line fee and the maturity date of the Exit Financing Agreement to August 31, 2002. The Amendments provide for the capitalization of monthly interest that was originally due on February 1, 2001 through August 1, 2002 as part of the principal balance and waives defaults through December 31, 2001 for the Company's failure to comply with certain financial covenants. The Amendments also amended or eliminated certain financial covenants and permits the Company to incur the debt under the Senior Credit Agreement described below, which debt is senior in right of payment to Company's Exit Financing Agreement. Although the lenders have waived defaults by the Company through December 31, 2001, there can be no assurances that the Company will be able to comply with its financial covenants through the remainder of 2002. If a default occurs with respect to the Company's Exit Financing Agreement, this obligation, subject to the rights of the Senior Lenders, could be declared immediately due and payable. On February 19, 2002, PhoneTel's and Davel's existing secured lenders, including Foothill, consented to the Davel Merger, agreed to exchange a substantial amount of debt for equity securities, and committed to restructure the remaining debt. The Company previously received consent from Foothill to enter into the servicing agreement with Davel referred to above. FINANCIAL CONDITION The Company's working capital deficiency, excluding the current portion of long-term debt, increased from $2,698,000 at December 31, 2000 to $3,841,000 at December 31, 2001, which represents a decrease in working capital of $1,143,000. The Company's cash provided by operating activities decreased from $1,260,000 for the year ended December 31, 2000 to $587,000 for the year ended December 31, 2001. In addition, the Company has incurred continuing operating losses, was not in compliance with certain financial covenants under its Exit Financing Agreement from December 31, 2000 through December 31, 2001 and has not made the monthly scheduled interest payments that were originally due on February 1, 2001 through March 1, 2002. As a result of certain amendments to the Company's Exit Financing Agreement, the lenders have waived all defaults relating to the Company's failure to comply with certain financial covenants, extended the due date of the loan, deferred all monthly interest payments to the maturity date of the loan, and have amended or eliminated certain financial covenants. The Company's existing lenders have also agreed to restructure this debt in connection with the Davel Merger as described above. However, if the Company is unable to complete the Davel Merger and does not comply with the terms of the Exit Financing Agreement, as amended, this debt, subject to the rights of the Senior Lenders, could become immediately due and payable. The Company's working capital, liquidity and capital resources may be limited by its ability to generate sufficient cash flow from its operations or its investing or financing activities. Cash flow from operations depends on revenues from coin and non-coin sources, including dial-around compensation, and management's ability to control expenses. There can be no assurance that coin and operator service revenues will not decrease, that revenues from dial-around compensation will continue at the rates anticipated, or that operating expenses can be maintained at present or reduced to lower levels. In the event that cash flow from operating activities is insufficient to meet the Company's cash requirements, there can be no assurance that the Company can obtain additional or alternative financing to meet its debt service and other cash requirements. On February 19, 2002, the Company obtained $5,000,000 of new financing under the Senior Credit Agreement. The Company also implemented the servicing agreement with Davel and has begun to achieve the anticipated efficiencies and cost savings associated with the consolidation of both companies' field office operations. As part of the Company's ongoing evaluation of its payphone base, in the third quarter of 2001, the Company removed approximately 2,000 additional payphones that had become unprofitable. In addition, the Company is developing alternate sources of revenue. With the current operational efficiencies and additional cost savings expected in connection with the Davel Merger and the continued support of its lenders, management believes, but cannot assure, that cash flow from operations, including any new sources of revenue, will allow the Company to sustain its 30 operations and meet its obligations through the remainder of 2002 or until the proposed merger with Davel is completed. CAPITAL EXPENDITURES For the year ended December 31, 2001, the Company had capital expenditures of $575,000 which were financed by cash flows from operating activities. Capital expenditures are principally for replacement and expansion of the Company's installed public pay telephones, related equipment, operating equipment and computer hardware. The Company has no significant commitments for capital expenditures at December 31, 2001. EFFECT OF RECENT ACCOUNTING PRONOUNCEMENTS In June 1998, the Financial Accounting Standards Board ("FASB") issued Statement of Financial Accounting Standards No. 133, "Accounting for Derivative Instruments and Hedging Activities" ("SFAS No. 133"), which requires companies to recognize all derivatives as either assets or liabilities in the statement of financial position and measure those instruments at fair value. In 2001, the Company adopted SFAS No. 133 (as amended by SFAS No. 137) which was effective for fiscal years beginning after June 15, 2000. The adoption of SFAS No. 133 did not have a material effect on the Company's financial position or results of operations. In July 2001, the Financial Accounting Standards Board issued SFAS No. 141, `Business Combinations" and SFAS No. 142, "Goodwill and Other Intangible Assets". SFAS No. 141 requires the use of the purchase method of accounting and prohibits the use of the pooling-of-interests method of accounting for business combinations initiated after June 30, 2001 and for purchase business combinations completed on or after July 1, 2001. It also requires, upon adoption of SFAS No. 142, that the Company reclassify the carrying amounts of intangible assets and goodwill based on the criteria in SFAS No. 141. SFAS No. 142 requires, among other things, that companies no longer amortize goodwill, but instead test goodwill for impairment at least annually. In addition, SFAS No. 142 requires that the Company identify reporting units for the purposes of assessing potential future impairments of goodwill, reassess the useful lives of other existing recognized intangible assets, and cease amortization of intangible assets with an indefinite useful life. An intangible asset with an indefinite useful life should be tested for impairment in accordance with the guidance in SFAS No. 142. SFAS No. 142 is required to be applied in fiscal years beginning after December 15, 2001 to all goodwill and other intangible assets recognized at that date, regardless of when those assets were initially recognized. SFAS No. 142 requires the Company to complete a transitional goodwill impairment test six months from the date of adoption. The Company is also required to reassess the useful lives of other intangible assets within the first interim quarter after adoption of SFAS No. 142. As of December 31, 2000 and 2001, the net carrying amounts of intangible assets was $48,374,000 and $22,770,000 respectively. Amortization expense during the ten months and seventeen days ended November 17, 1999, the one month and thirteen days ended December 31, 1999 and the years ended December 31, 2000 and 2001 were $13,345,000 $1,623,000, $12,337,000 and $8,057,000, respectively. The Company does not expect the adoption of SFAS No. 141 and SFAS No. 142 to affect the classification or useful lives of its intangible assets or the amounts of amortization expense or impairment losses to be recognized under the new standards. In August 2001, the FASB issued SFAS No. 144, "Accounting for the Impairment or Disposal of Long-lived Assets." SFAS No. 144 replaces SFAS No. 121, "Accounting for the Impairment of Long-lived Assets and for Long-lived Assets to be Disposed of." SFAS No. 144 retains the fundamental provisions of SFAS No. 121 for the recognition and measurement of the impairment of long-lived assets to be disposed of by sale. Under SFAS No. 144, long-lived assets are measured at the lower of the carrying amount or fair value, less cost to sell. The Company will be required to adopt this statement no later than January 1, 2002. The Company is currently assessing the impact of this statement on its results of operations, financial condition, and cash flows. 31 ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK In the normal course of business, the financial position of the Company is subject to a variety of risks. In addition to the market risk associated with movements in interest rates on the Company's outstanding debt, the Company is subject to a variety of other types of risk such as the collectibility of its accounts receivable and the recoverability of the carrying values of its long-term assets. The Company's long-term obligations primarily consist of approximately $63 million in borrowings and capitalized fees and interest under the Company's Exit Financing Agreement and $5 million in new fixed-rate borrowings under the Senior Credit Agreement. The Company's earnings and cash flows are subject to market risk resulting from changes in interest rates with respect to its borrowings under its Exit Financing Agreement. The Company does not presently enter into any transactions involving derivative financial instruments for risk management or other purposes due to the stability in interest rates in recent times and because Management does not consider the potential impact of changes in interest rates to be material. The Company's available cash balances are invested on a short-term basis (generally overnight) and, accordingly, are not subject to significant risks associated with changes in interest rates. Substantially all of the Company's cash flows are derived from its operations within the United States and the Company is not subject to market risk associated with changes in foreign exchange rates. ITEM 8. FINANCIAL STATEMENTS The consolidated financial statements of the Company are set forth in Item 14 of this Report. ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE The Company filed a report on Form 8-K dated December 21, 2001 under Item 4 reporting that the Company's independent accountants, BDO Seidman, LLP ("BDO"), were dismissed. During the Company's two fiscal years ended December 31, 2000 and through December 21, 2001, there have been no disagreements with BDO on any matter of accounting principles or practices, financial statement disclosure or auditing scope or procedure, which disagreements, if not resolved to the satisfaction of BDO, would have caused it make reference to the subject matter of the disagreements in connection with its report. The Company's report on Form 8-K dated December 21, 2001 also reported under Item 4 that the Company engaged Aidman, Piser & Company, P.A. as its new independent accountants to audit the Company's financial statements for its fiscal year ended December 31, 2001. PART III ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT DIRECTORS The table below sets forth the names and ages of the Directors of the Company as of March 1, 2002 and their positions, offices and business experience during the past five years. NAME AND AGE TENURE AS DIRECTOR AND POSITIONS, OFFICES AND BUSINESS EXPERIENCE DURING LAST FIVE YEARS - -------------------------------------------------------------------------------- John D. Chichester, Age 53 Served as a Director of the Company since November 1999. Served as President and Chief Executive Officer of the Company since March 1999. Prior to joining the Company, Mr. Chichester served as a director and Executive Vice President of Urban Telecommunications, Inc. and continues to serve in that capacity. From 1970 to 1992, Mr. Chichester held various positions with the Public Communications Department of 32 NYNEX including Director of Operations where he directed that company's payphone operations. Eugene I. Davis, Age 47 Served as a Director of the Company since November 1999. Mr. Davis has been Chairman and Chief Executive Officer of Pirinate Consulting Group, L.L.C., a consulting firm, from 1999 to present. From 1998 to 1999, he was Chief Operating Officer of Totaltel USA Communications, a company engaged in the telecommunications business. From 1992 until 1997, Mr. Davis was President and Vice-Chairman, Emerson Radio Corporation, a company engaged in the electronics business. From 1996 to 1997, Mr. Davis was Chief Executive Officer and Vice-Chairman of Sport Supply Group, a company engaged in the sporting goods industry. Mr. Davis is a director of Murdock Communications Corporation, Coho Energy, Inc., Tipperary Corporation and Eagle Geophysical, Inc. Peter G. Graf, Age 64 Served as a Director of the Company since July 1995. Mr. Graf also served as Chairman of the Company from July 1995 to November 1999, and served as Chief Executive Officer from July 1995 to March 1999. Mr. Graf is licensed as an attorney and certified public accountant and serves as an officer and/or director of various privately-held companies and as the Managing Partner of Graf, Repetti & Company, an accounting firm. Bruce Ferguson, Age 45 Served as a Director of the Company since January 2001. In 2002, Mr. Ferguson joined Summit Investment Partners, LLC, an investment management company, as Managing Director of Special Situation Investments. Previously he served as a Senior Vice President of Pacholder Associates, Inc., an investment management company, from 1999 to 2001. He served as a Managing Director of Marshall Financial Group, Inc., a firm providing acquisition and management services to operating companies, from 1991 to 1998. Kevin Schottlaender, Age 42 Served as a Director of the Company since November 1999. Mr. Schottlaender is President of Access Advisory Group, LLC, a technical consultant to the investment banking community. Prior thereto, Mr. Schottlaender was President, Director and Chief Executive Officer of Global Interactive Communications Corp. ("Global"), a telecommunications company serving the multi-family housing industry, from December 1998 to September 2001. On July 26, 2001, an involuntary petition under Chapter 7 of the U.S. Bankruptcy Code was filed against Global in the Northern District of Texas. The case is currently pending and proceeding toward liquidation. From June 1996 to December 1998, he was President, Director and Chief Executive Officer of Interactive Cable Systems, a telecommunications company serving the multi-family housing industry. EXECUTIVE OFFICERS The table below sets forth the names and ages of the executive officers of the Company as of March 1, 2002 and their positions and business experience during the past five years. NAME AND AGE POSITIONS, OFFICES AND BUSINESS EXPERIENCE DURING LAST FIVE YEARS John D. Chichester, Age 53 For a description of the positions, offices and business experience of Mr. Chichester, see "Directors", above. 33 Richard P. Kebert, Age 55 Served as Chief Financial Officer and Treasurer of the Company since September 1996 and Secretary of the Company since March 2000. Prior to joining the Company, Mr. Kebert was an independent consultant. From 1994 to 1996, he was Vice President-Finance and Administration of Acordia of Cleveland, Inc. For 12 years prior thereto, Mr. Kebert held several senior management positions with Mr. Coffee, inc., including Vice President of Administration and Secretary. Mr. Kebert is a certified public accountant. SECTION 16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE Pursuant to the rules of the Securities Exchange Act of 1934 (the "Act"), the Company is obligated to identify each person who, at any time during the fiscal year, was a director, officer and/or beneficial owner of more than 10% of any class of equity securities of the Company registered pursuant to Section 12 of the Act, or any other person subject to Section 16 of the Act with respect to the Company (a "Reporting Person") that failed to file on a timely basis, as disclosed in the Forms (as defined below), reports required by Section 16(a) of the Act during the fiscal year ended December 31, 2001, or prior fiscal years. The Company has, therefore, reviewed the following reports of Reporting Persons received on or before March 21, 2002: Form 3--Initial Statement of Beneficial Ownership of Securities and Form 4--Statement of Changes in Beneficial Ownership, and amendments thereto, furnished to the Company during the fiscal year ended December 31, 2001, and Form 5--Annual Statement of Changes in Beneficial Ownership, and amendments thereto, furnished to the Company with respect to the fiscal year ended December 31, 2001 (collectively, the "Forms"). Based on this review, the Company believes that all Reporting Persons timely filed all Forms required to be filed with respect to the year ended December 31, 2001. ITEM 11. EXECUTIVE COMPENSATION The following table sets forth a summary of all compensation for services rendered during the three-year period ended December 31, 2001 paid to the Company's Chief Executive Officer and to the Company's other executive officer who was serving as an executive officer at December 31, 2001 and whose total salary and bonus for fiscal 2001 exceeded $100,000 (together, the "Named Executive Officers"). 34 SUMMARY COMPENSATION TABLE ANNUAL COMPENSATION LONG-TERM COMPENSATION ----------------------------------------- ------------------------ AWARDS PAYOUTS ------------------------- ---------- SECURITIES RESTRICTED UNDERLYING LONG-TERM ALL OTHER NAME AND OTHER ANNUAL STOCK OPTIONS/ INCENTIVE COMPEN- PRINCIPAL SALARY BONUS COMPENSATION AWARD(S) SARS PAYOUTS SATION POSITION YEAR ($) ($) ($) ($) (#) ($) ($) - ------------------- -------- ------------ ----------- ---------------- ------------- -------------- ----------- ----------- John D. 2001 $360,231 $50,000 -- -- -- -- -- Chichester, 2000 343,269 75,000 -- -- 125,000(b) -- -- Director, 1999 231,250(a) -- -- -- -- -- -- President and Chief Executive Officer Richard P. Kebert, 2001 145,000 -- -- -- -- -- -- Chief Financial 2000 144,039 11,875 -- -- 30,000(c) - -- Officer, 1999 120,000 15,000 -- -- -- -- -- Treasurer and Secretary (a) Represents salary received by Mr. Chichester from March 30, 1999, the date of his employment, to December 31, 1999. (b) Of these stock options, 50,000 were granted in 2000 under the PhoneTel Technologies, Inc. 1999 Management Incentive Plan (the "1999 Plan") and vest in equal thirds on April 1, 2001, 2002 and 2003 and 75,000 options were granted not under the 1999 Plan on May 23, 2000 and were vested immediately upon grant. (c) These stock options were granted under the 1999 Plan. The stock options vest in equal thirds on March 9, 2001, 2002 and 2003. EMPLOYMENT CONTRACTS AND TERMINATION OF EMPLOYMENT, AND CHANGE-IN-CONTROL ARRANGEMENTS Effective April 1, 2000, the Company entered into an Employment Agreement (the "Agreement") with John D. Chichester. The Agreement provided that he would be President and Chief Executive Officer of the Company and had a term of two years from April 1, 2000 ("Initial Term") that may be extended for an additional one-year period (collectively, the "Extended Term"). Under the Agreement, Mr. Chichester was to receive an annual base salary of not less than $350,000, subject to an increase of 4% per annum, health and welfare benefits and the opportunity to earn an annual cash incentive bonus based upon the annual financial performance of the Company (the "Annual Bonus"). In addition, Mr. Chichester was granted under the Agreement stock options to purchase 50,000 shares of Common Stock under the 1999 Plan. The stock options vest 16,667 on April 1, 2001; 16,667 on April 1, 2002 and the remaining balance on April 1, 2003. The target Annual Bonus for the first year of the Initial Term of the Agreement was $90,000, and the percentage earned depended upon the "achievement percentage" represented as the actual annual EBITDA performance of the Company divided by the Company's projected EBITDA performance for the subject year as defined in the Agreement. Under the formula, Mr. Chichester was eligible to earn the following "bonus opportunity percentage" of his target Annual Bonus amount with respect to a fiscal year during which the Annual Bonus is in effect. 35 ANNUAL BONUS CALCULATION SCHEDULE ACHIEVEMENT PERCENTAGE BONUS OPPORTUNITY PERCENTAGE Less than 80% 0% 80.1% to 90% 90% 90.1% to 100% 100% 100.1% to 110% 110% Greater than 110% 120% The target Annual Bonus amount for the second year of the Initial Term of the contract is $100,000. Notwithstanding that the foregoing formula would have resulted in no bonus for 2000 or 2001, the Compensation Committee of the Company's Board of Directors elected to award Mr. Chichester a discretionary bonus of $50,000 for 2000 which was paid in 2001. The Compensation Committee is currently evaluating Mr. Chichester's 2001 bonus. On February 28, 2002, the Agreement was amended to replace the one year Extended Term with successive ninety-day renewal terms (each an "Extended Term") which commence upon the expiration of the Initial Term and each Extended Term, unless notice is given by the Board of Directors at least 30 days prior to the expiration of any term that the Agreement will not be renewed (the "Amendment"). In addition, the Bonus Calculation Schedule applicable to such amended Extended Term was amended as follows: PERCENTAGE OF PROJECTED EBITDA ACHIEVED BONUS PERCENTAGE Less than 80% 0% 80.0% to 84.9% 80% 85.0% to 89.9% 85% 90.0% to 94.9% 90% 95.0% to 99.9% 95% 100% or higher 100% The Amendment further provides that the Annual Bonus earned during the Extended Term shall be prorated for the number of months elapsed between April 1, 2002 and the expiration or other termination of the Employment Agreement (other than for cause). The Agreement may be terminated by the Company in the event of Mr. Chichester's death, disability, for cause or without cause. If the Agreement was terminated by the Company without cause during the Initial Term, Mr. Chichester would have been entitled to the following: (i) immediate vesting of all unvested stock incentive options previously granted, (ii) a severance payment ("Severance Payment") equal to the sum of (A) salary for remaining months in the Initial Term and (B) $7,500 for each calendar month then remaining in the Initial Term for which Mr. Chichester had not yet qualified or been paid the Annual Bonus. The amount of the Severance Payment would have been increased by a factor of 25% to account for loss of benefits. The Amendment provides that in the event the Agreement is terminated by the Company without cause during the Extended Term, Mr. Chichester shall be entitled to the following: (i) immediate vesting of all unvested stock incentive options previously granted, (ii) a Severance Payment equal to his salary for remaining months in the Extended Term (increased by a factor of 20% to account for loss of benefits), and (iii) his prorated Annual Bonus. In addition, Mr. Chichester may elect to terminate the Agreement at any time upon 60 days written notice or upon 30 days written notice upon the occurrence of a "Trigger Event," as defined in the Agreement. A Trigger Event shall be deemed to occur if (i) the Company is merged or consolidated into another entity not affiliated with the Company, (ii) all or substantially all the assets of the Company are sold to another entity that is not affiliated with the Company, or (iii) any person, with the exception of an affiliate existing as of the date of the Agreement, becomes a beneficial owner of securities of the Company representing 50% or more of the combined voting power of the Company's then outstanding securities entitled to vote generally in the election of directors, other than by means of a public offering. In the event a Trigger Event occurs, Mr. Chichester would be entitled to the Severance Payment calculated in the manner required by a termination of his employment by the Company without cause. Mr. Chichester would not be entitled to such payment if he has been advised by the 36 Company, or its successor, that subsequent to the Trigger Event he is to be retained for the remainder of the Initial Term or Extended Term of the Agreement, subject to the terms and conditions thereof, and that he will perform substantially the same functions as those that he performed prior to the Trigger Event; provided, however, that Mr. Chichester shall not be required to relocate his primary residence to another location. The Company is also obligated to provide Mr. Chichester with a vehicle for business and personal use and to pay for all expenses incident to the operation of said vehicle. Under the Agreement, Mr. Chichester is also permitted to continue as an officer and director of Urban Telecommunications, Inc. provided such involvement does not interfere in any material respect with his services to the Company. In addition, the Agreement contains certain non-solicitation and non-competition provisions to which Mr. Chichester has agreed to be subject. STOCK OPTIONS The following table contains information concerning stock options, including stock options granted under the 1999 Plan to the Named Executive Officers. No stock options or stock appreciation rights were granted during 2001. AGGREGATED OPTION/SAR EXERCISES IN LAST FISCAL YEAR AND FISCAL YEAR END OPTION/SAR VALUES Number of Securities Underlying Unexercised Value of Unexercised Options/SARs at Fiscal In-the-Money Options at Year End Year End Shares Acquired on Value Exercisable/ Exercisable/ Name Exercise Realized Unexercisable Unexercisable ---- -------- -------- ------------- ------------- John D. Chichester -- -- 91,667/33,333 $1,500/$0 Richard P. Kebert -- -- 10,000/20,000 $0/$0 COMPENSATION OF DIRECTORS The Company's Amended and Restated Code of Regulations provides that the Board of Directors may compensate Directors for serving on the Board and reimburse them for any expenses incurred as a result of Board meetings. From January 1, 2001 to December 31, 2001 each non-employee Director received quarterly cash compensation payments of $5,000. The Board also authorized the issuance of 20,000 options to purchase Common Stock of the Company to each non-employee Director. On December 27, 1999, the Company granted such options to the non-employee Directors as additional compensation for services to be rendered during the 1999-2000 service year. Such options vested on the date of grant, were exercisable immediately at an exercise price of $1.14 per share and have a term of three (3) years. 37 ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT The following table sets forth certain information regarding the beneficial ownership of the Common Stock owned by each Director of the Company, each person known by the Company to own beneficially more than 5% of the outstanding Common Stock, the Named Executive Officers and all Directors and officers as a group as of March 1, 2002. Unless otherwise indicated, the number of shares of Common Stock owned by the named shareholders assumes the exercise of the warrants or options that are exercisable within 60 days, the number of which is separately referred to in a footnote, and the percentage shown assumes the exercise of such warrants or options and assumes that no warrants or options held by others are exercised. This information is based upon information furnished by such persons, statements filed with the Commission or other information known to the Company. NAME OF BENEFICIAL OWNER NUMBER OF SHARES PERCENTAGE (AND ADDRESS OF FIVE PERCENT OF COMMON STOCK OF BENEFICIAL OWNER) BENEFICIALLY OWNED CLASS DIRECTORS John D. Chichester (a) 108,334 1.05% Director, President and Chief Executive Officer Eugene I. Davis (b) 20,000 * Director Bruce Ferguson None * Director Peter G. Graf (c) 382,512 3.68% Director Kevin Schottlaender (d) 20,000 * Director NAMED EXECUTIVE OFFICERS Richard P. Kebert (a) 20,000 * Chief Financial Officer, Treasurer, and Secretary Executive Officers and Directors (d) 550,846 5.21% As a group (6 persons) 38 NAME OF BENEFICIAL OWNER NUMBER OF SHARES PERCENTAGE (AND ADDRESS OF FIVE PERCENT OF COMMON STOCK OF BENEFICIAL OWNER) BENEFICIALLY OWNED CLASS ------------------------------------------------------------------------------------------------------ FIVE PERCENT BENEFICIAL OWNERS American Express Financial Corporation (e) 3,070,380 30.13% IDS Tower 10 30th Floor, Unit 273 Minneapolis, MN 55402 Bankers Trust (f) One Bankers Trust Plaza 732,000 7.18% 130 Liberty Street New York, NY 10006 Leucadia National Corp. (g) 315 Park Avenue South 722,000 7.09% New York, NY 10010 CIBC World Markets Corp. (h) 425 Lexington Avenue 608,000 5.97% New York, NY 10017 Lutheran Brotherhood (i) 625 Fourth Avenue South 532,000 5.22% Minneapolis, MN 55415 Paul Graf (j) 1114 Avenue of the Americas 820,000 8.05% New York, NY 10036 - ---------- * Less than 1.0% (a) Amount represents vested options to purchase Common Stock. (b) Includes options to purchase 20,000 shares of Common Stock through December 26, 2002. (c) Includes warrants to purchase 187,242 shares of Common Stock through November 17, 2002, options to purchase 20,000 shares of Common Stock through December 26, 2002 and beneficial ownership of 100,000 shares held by Mr. Graf's wife. Mr. Graf disclaims beneficial ownership of shares held by his son, Paul Graf. (d) Includes beneficial ownership of Common Stock described above with respect to Messrs. Chichester, Davis, Ferguson, Graf, Schottlaender and Kebert. (e) The information regarding this holder is as of December 31, 2001 and was obtained directly from the holder. Reflects beneficial ownership of American Express Financial Corporation and affiliated entities. (f) Based on the records of the Company regarding entitlement of holder to issuance of shares of Common Stock effective November 17, 1999, in connection with the Prepackaged Plan of Reorganization. (g) This information is as of February 28, 2002 and was obtained directly from the holder. (h) This information is as of March 21, 2002 and was obtained directly from the holder. (i) This information is as of April 11, 2001 and was obtained directly from the holder. Reflects beneficial ownership of Lutheran Brotherhood High Yield Fund of 212,800 shares and LB Series Fund, Inc. of 319,200 shares. (j) This information is as of March 15, 2002 and was obtained directly from the holder. Paul Graf is the son of Peter Graf, a Director of the Company, and disclaims beneficial ownership of shares of Common Stock beneficially owned by his father. 39 ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS Mr. Chichester, the Company's President and Chief Executive Officer, is a Director, Executive Vice President and a 49% shareholder of Urban Telecommunications, Inc. ("Urban"). During the years ended December 31, 2000 and 2001, the Company had revenue of $81,000 and $507,000, respectively from various telecommunications contractor services provided to Urban, principally residence and small business facility provisioning and inside wiring. Accounts receivable include $38,000 at December 31, 2000 and $188,000 at December 31, 2001 due from Urban. PART IV ITEM 14. EXHIBITS, FINANCIAL STATEMENTS, SCHEDULES AND REPORTS ON FORM 8-K (a) LIST OF DOCUMENTS FILED AS PART OF THIS REPORT 1. FINANCIAL STATEMENTS Report of Aidman, Piser & Company, P.A., Independent Certified Public Accountants......................F-1 Report of BDO Seidman, LLP, Independent Certified Public Accountants...................................F-2 Consolidated Balance Sheets as of December 31, 2000 and 2001...........................................F-3 Consolidated Statements of Operations for the Ten Months and Seventeen Days Ended November 17, 1999, the One Month and Thirteen Days Ended December 31, 1999 and the Years Ended December 31, 2000 and 2001..................................................................F-4 Statements of Changes in Mandatorily Redeemable Preferred Stock for the Ten Months and Seventeen Days Ended November 17, 1999, the One Month and Thirteen Days Ended December 31, 1999 and the Years Ended December 31, 2000 and 2001....................................................F-5 Statements of Changes in Non-mandatorily Redeemable Preferred Stock, Common Stock and Other Shareholders' Equity (Deficit) for the Ten Months and Seventeen Days Ended November 17, 1999, the One Month and Thirteen Days Ended December 31, 1999 and the Years Ended December 31, 2000 and 2001.........................................................................F-6 Consolidated Statements of Cash Flows for the Ten Months and Seventeen Days Ended November 17, 1999, the One Month and Thirteen Days Ended December 31, 1999 and the Years Ended December 31, 2000 and 2001.............................................................F-7 Notes to Consolidated Financial Statements for the Ten Months and Seventeen Days Ended November 17, 1999, the One Month and Thirteen Days Ended December 31, 1999 and the Years Ended December 31, 2000 and 2001........................................................................F-8 2. FINANCIAL STATEMENT SCHEDULES Schedule II - Valuation and Qualifying Accounts.......................................................F-28 All other schedules are omitted because they are not applicable or the required information is shown in the financial statements or notes thereto. 40 3. EXHIBITS EXHIBIT NO. DESCRIPTION 2.1 Joint Reorganization Plan of PhoneTel Technologies, Inc. and Cherokee Communications, Inc. dated May 11, 1999 (1)* 2.2 Findings of Fact, Conclusions of Law and Order Confirming the Joint Reorganization Plan of PhoneTel Technologies, Inc. and Cherokee Communications, Inc. dated May 11, 1999. (1)* 2.3 Letter of intent between the Registrant and Davel Communications, Inc., dated June 12, 2001. (8)* 2.4 Agreement and Plan of Reorganization and Merger dated as of February 19, 2002, by and among Davel Communications, Inc., Davel Financing Company, L.L.C., DF Merger Corp., PT Merger Corp. and PhoneTel Technologies, Inc. (10)* 2.5 Exchange Agreement dated as of February 19, 2002, by and among Davel Communications, Inc., Davel Financing Company, L.L.C., DF Merger Corp., PhoneTel Technologies, Inc., Cherokee Communications, Inc., the persons identified therein as the Davel Lenders and the persons identified therein as the PhoneTel Lenders. (10)* 3.1 Amended and Restated Articles of Incorporation of PhoneTel Technologies, Inc. dated as of October 12, 2000. (5)* 3.2 Amended and Restated Code of Regulations of PhoneTel Technologies, Inc. dated as of November 17, 1999. (2)* 4.1 Warrant Agreement dated as of November 15, 1999 between PhoneTel Technologies, Inc. and American Securities Transfer and Trust, Inc. with respect to New Warrants, including the form of Warrant Certificate. (2)* 10.1 Loan and Security Agreement dated as of November 17, 1999, by and among PhoneTel Technologies, Inc., Cherokee Communications, Inc., the financial institutions that are signatories thereto and Foothill Capital Corporation as agent. (2)* 10.2 PhoneTel Technologies, Inc. 1999 Management Incentive Plan. (2)* ** 10.3 Registration Rights Agreement dated November 17, 1999 among PhoneTel Technologies, Inc. and the parties identified on Exhibit A thereto. (2)* 10.4 Operator Services Agreement for COCOT Payphones by and between One Call Communications, Inc. (d/b/a Opticom) and PhoneTel Technologies, Inc. dated January 21, 2000. (3)* 10.5 Lump Sum Bonus Addendum to Operator Services Agreement dated January 21, 2000 by and between Opticom and PhoneTel Technologies, Inc. dated January 21, 2000. (3)* 10.6 International Services Addendum to Operator Services Agreement dated January 21, 2000 by and between One Call Communications, Inc. ("Opticom") and PhoneTel Technologies, Inc. dated February 16, 2000. (3)* 10.7 Amendment Number One to Loan and Security Agreement dated as of December 31, 1999 by and among PhoneTel Technologies, Inc. and Cherokee Communications, Inc. ("Borrowers") and the financial institutions that are signatories thereto and Foothill Capital Corporation as agent (together "Lenders") amending the Loan and Security Agreement dated as of November 17, 1999 by and between Borrowers and Lenders. (3)* 10.8 Employment Agreement dated as of April 1, 2000 by and between PhoneTel Technologies, Inc. and John D. Chichester. (4)* ** 41 10.9 Amendment Number Two to Loan and Security Agreement dated as of November 13, 2000 by and among PhoneTel Technologies, Inc. and Cherokee Communications, Inc. ("Borrower") and the financial institutions that are signatories thereto and Foothill Capital Corporation as agent (together "Lenders") amending the Loan and Security Agreement dated as of November 17, 1999, as amended, between Borrowers and Lenders. (5)* 10.10 Amendment Number Three to Loan and Security Agreement dated as of February 1, 2001 by and among PhoneTel Technologies, Inc. and Cherokee Communications, Inc. ("Borrower") and the financial institutions that are signatories thereto and Foothill Capital Corporation as agent (together "Lenders") amending the Loan and Security Agreement dated as of November 17, 1999, as amended, between Borrowers and Lenders. (6)* 10.11 Amendment Number Four to Loan and Security Agreement dated as of March 1, 2001 by and among PhoneTel Technologies, Inc. and Cherokee Communications, Inc. ("Borrowers") and the financial institutions that are signatories thereto and Foothill Capital Corporation as agent (together "Lenders") amending the Loan and Security Agreement dated as of November 17, 1999, as amended, between Borrowers and Lenders. (6)* 10.12 Amendment Number Five to Loan and Security Agreement dated as of April 1, 2001 by and among PhoneTel Technologies, Inc. and Cherokee Communications, Inc. ("Borrowers") and the financial institutions that are signatories thereto and Foothill Capital Corporation as agent (together "Lenders") amending the Loan and Security Agreement dated as of November 17, 1999, as amended, between Borrowers and Lenders. (7)* 10.13 Amendment Number Six to Loan and Security Agreement dated as of May 1, 2001 by and among PhoneTel Technologies, Inc. and Cherokee Communications, Inc. ("Borrowers") and the financial institutions that are signatories thereto and Foothill Capital Corporation as agent (together "Lenders") amending the Loan and Security Agreement dated as of November 17, 1999, as amended, between Borrowers and Lenders. (7)* 10.14 Servicing Agreement between the Registrant and Davel Communications, Inc., dated June 12, 2001. (8)* 10.15 Amendment Number Seven to Loan and Security Agreement dated as of August 13, 2001 by and among PhoneTel Technologies, Inc. and Cherokee Communicatons, Inc. ("Borrowers") and the financial instiutions that are signatories thereto and Foothill Capital Corporation as agent (together "Lenders") amending the Loan and Security Agreement dated as of November 17, 1999, as amended, between Borrowers and Lenders. (9)* 10.16 Letter Agreement, dated August 7, 2001, by and between the Company and Davel regarding amendment to the Letter of Intent, dated June 12, 2001, between the Company and Davel and the Servicing Agreement between the Company and Davel. (9)* 10.17 Commitment Letter dated February 19, 2002 by and among PhoneTel Technologies, Inc., Davel Communications, Inc. and the lenders named therein with respect to the debt restructuring contemplated by the Merger Agreement. (10)* 10.18 Voting Agreement dated as of February 19, 2002, by and between PhoneTel Technologies, Inc. and Samuel Zell. (10)* 10.19 Voting Agreement dated as of February 19, 2002, by and between PhoneTel Technologies, Inc. and David R. Hill. (10)* 10.20 Amendment Number Eight to Loan and Security Agreement dated as of February 19, 2002, by and among PhoneTel Technologies, Inc., Cherokee Communications, Inc., and Foothill Capital Corporation, as Agent for the Lenders therein defined. (10)* 10.21 Credit Agreement dated as of February 19, 2002, by and among Davel Financing Company, L.L.C., PhoneTel Technologies, Inc. and Cherokee Communications, Inc.; Davel Communications, Inc. and the domestic subsidiaries of Davel Financing Company, L.L.C. and Davel Communications, Inc.; and Madeleine L.L.C. and ARK CLO 2000-1, Limited. (10)* 10.22 Security Agreement dated as of February 19, 2002, by and among Davel Communications, Inc., Davel Financing Company, L.L.C., PhoneTel Technologies, Inc., Cherokee Communications, Inc. and Madeleine L.L.C., as Collateral Agent. (10)* 42 10.23 Amendment to Employment Agreement dated February 28, 2002 by and between PhoneTel Technologies, Inc. and John D. Chichester.** 21 Subsidiaries of PhoneTel Technologies, Inc. 99.1 Joint Press Release of the Registrant and Davel Communications, Inc. dated June 13, 2001. (8)* 99.2 Joint Press Release of the Registrant and Davel Communications, Inc. dated February 21, 2002. (10)* - ---------- * Previously filed. ** Management contract or compensatory plan or arrangement. (1) Incorporated by reference from the Company's Form 8-K dated October 20, 1999. (2) Incorporated by reference from the Company's Form 8-K dated November 17, 1999. (3) Incorporated by reference from the Company's Form 10-K for the year ended December 31, 1999. (4) Incorporated by reference from the Company's Form 10-K/A-1 for the year ended December 31, 1999. (5) Incorporated by reference from the Company's Form 10-Q for the quarter ended September 30, 2000. (6) Incorporated by reference from the Company's Form 10-K for the year ended December 31, 2000. (7) Incorporated by reference from the Company's Form 10-Q for the quarter ended March 31, 2001. (8) Incorporated by reference from the Company's Form 8-K dated June 12, 2001. (9) Incorporated by reference from the Company's Form 10-Q for the quarter ended June 30, 2001. (10) Incorporated by reference from the Company's Form 8-K dated February 19, 2002. (b) REPORT ON FORM 8-K In the fourth quarter of 2001, the Company filed a report on Form 8-K under Item 4 dated December 21, 2001 reporting that the Company's independent public accountants, BDO Seidman, LLP, were dismissed and that Aidman, Piser & Company, P.A. had been engaged as the Company's new independent public accountants. The Company filed a report on Form 8-K under Item 5 dated February 21, 2002 announcing the execution of a definitive merger agreement with Davel Communications, Inc., the execution of a new $10,000,000 Senior Credit Agreement with Davel, and the receipt of a commitment from the existing secured lenders of PhoneTel and Davel to exchange a substantial amount of debt for equity securities of the respective companies. (c) EXHIBITS The response to this portion of Item 14 is submitted as a separate section of this report. See Item 14(a) 3 for a list of Exhibits hereto. (d) FINANCIAL STATEMENT SCHEDULES The Financial Statement Schedule to this Form 10-K is set forth as Exhibit 21. REPORT OF INDEPENDENT CERTIFIED PUBLIC ACCOUNTANTS -------------------------------------------------- To the Board of Directors and Shareholders PhoneTel Technologies, Inc. We have audited the accompanying consolidated balance sheet of PhoneTel Technologies, Inc. and Subsidiary (the "Company" or "PhoneTel") as of December 31, 2001, and the related consolidated statements of operations, changes in mandatorily redeemable preferred stock, changes in non-mandatorily redeemable preferred stock, common stock and other shareholders' equity (deficit) and cash flows for the year then ended. Our audit also included the financial statement schedule listed in the Index at Item 14. These financial statements and schedule are the responsibility of PhoneTel's management. Our responsibility is to express an opinion on these financial statements and schedule based on our audit. We conducted our audit in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the consolidated financial position of PhoneTel Technologies, Inc. and Subsidiary at December 31, 2001, and the consolidated results of their operations and their cash flows for the year then ended, in conformity with accounting principles generally accepted in the United States of America. Also, in our opinion, the related financial statement schedule, when considered in relation to the basic financial statements taken as a whole, presents fairly in all material respects the information set forth therein. The accompanying consolidated financial statements have been prepared assuming that PhoneTel Technologies, Inc. will continue as a going concern. As discussed in Note 3, the Company has incurred recurring operating losses and has a substantial working capital deficiency and has been unable to comply with the terms of its debt agreements. These conditions raise substantial doubt about the Company's ability to continue as a going concern. Management's plans in regard to these matters are also described in Note 3. The consolidated financial statements do not include any adjustments that might result from the outcome of this uncertainty. As discussed in Note 4, non-coin dial-around revenues during the period from November 7, 1996 to April 20, 1999 are the subject of review and reconsideration by the Federal Communications Commission ("FCC"). As a result of the proceedings, the FCC has determined that there will be an industry-wide reconciliation to true-up underpayments and overpayments made during that period as between the payphone providers, including the Company, and the relevant "dial-around" carriers. While the timing and amounts of such true-up payments, if any, are not currently determinable, in management's opinion the final resolution and implementation of this reconciliation process, and the outcome of any related administrative or judicial review of such adjustments, could potentially have a material adverse effect on the Company. The financial statements do not include any adjustments that might result from the outcome of this uncertainty. /s/ Aidman, Piser & Company, P.A. Tampa, Florida February 19, 2002 F-1 REPORT OF INDEPENDENT CERTIFIED PUBLIC ACCOUNTANTS -------------------------------------------------- Board of Directors PhoneTel Technologies, Inc. Cleveland, Ohio We have audited the consolidated balance sheets of PhoneTel Technologies, Inc. and subsidiary as of December 31, 2000 and the related consolidated statements of operations, changes in mandatorily redeemable preferred stock, changes in non-mandatorily redeemable preferred stock, common stock and other shareholders' equity (deficit), and cash flows for the year ended December 31, 2000, the one month and thirteen day period ended December 31, 1999 (Successor Company), and the ten month and seventeen day period ended November 17, 1999 (Predecessor Company). Our audits also included the financial statement schedule for the year ended December 31, 2000, the one month and thirteen day period ended December 31, 1999, and the ten month and seventeen day period ended November 17, 1999 listed in the accompanying text. These financial statements and schedule are the responsibility of the management of PhoneTel Technologies, Inc. (the Company). Our responsibility is to express an opinion on these financial statements and schedule based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the consolidated financial position of PhoneTel Technologies, Inc. and its subsidiary as of December 31, 2000 and the consolidated results of their operations and their cash flows for the year ended December 31, 2000, the one month and thirteen day period ended December 31, 1999 (Successor Company), and the ten month and seventeen day period ended November 17, 1999 (Predecessor Company), in conformity with accounting principles generally accepted in the United States of America. Also, in our opinion, the related financial statement schedule, when considered in relation to the basic financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein. The financial statements have been prepared assuming that the Company will continue as a going concern. As discussed in Notes 2 and 11 to the financial statements, the Company has suffered recurring losses from operations, has a working capital deficiency and has been unable to comply with the terms of its debt agreement. These factors raise substantial doubt about the Company's ability to continue as a going concern. Management's plans in regard to these matters are also described in Note 2. The financial statements do not include any adjustments that might result from the outcome of this uncertainty. /s/ BDO Seidman, LLP BDO Seidman, LLP New York, New York February 21, 2001, except for Notes 2 and 11 as to which the date is March 1, 2000 F-2 PART I. FINANCIAL INFORMATION ITEM 1. FINANCIAL STATEMENTS PHONETEL TECHNOLOGIES, INC. AND SUBSIDIARY CONSOLIDATED BALANCE SHEETS (IN THOUSANDS EXCEPT SHARE AND PER SHARE AMOUNTS) - -------------------------------------------------------------------------------- DECEMBER 31 -------------------- 2000 2001 -------- -------- ASSETS Current assets: Cash $4,425 $4,225 Accounts receivable, net of allowance for doubtful accounts of $84 and $412, respectively 7,632 6,769 Other current assets 1,294 992 -------- -------- Total current assets 13,351 11,986 Property and equipment, net 18,858 13,983 Intangible assets, net 48,374 22,770 Other assets 606 689 -------- -------- $81,189 $49,428 ======== ======== LIABILITIES AND SHAREHOLDERS' EQUITY (DEFICIT) Current liabilities: Current portion of long-term debt $51,647 $62,635 Accounts payable 6,792 7,687 Accrued expenses: Location commissions 2,702 3,810 Line and transmission charges 1,865 2,379 Personal property and sales taxes 2,753 1,145 Other 1,937 806 -------- -------- Total current liabilities 67,696 78,462 Long-term debt, net of current maturities 1,062 1,116 -------- -------- Total liabilities 68,758 79,578 -------- -------- Commitments and contingencies -- -- Shareholders' equity (deficit): Common Stock (Successor Company) - $0.01 par value; 45,000,000 shares authorized, 10,189,684 shares issued and outstanding 102 102 Additional paid-in capital 63,429 63,429 Accumulated deficit (51,100) (93,681) -------- -------- Total shareholders' equity (deficit) 12,431 (30,150) -------- -------- $81,189 $49,428 ======== ======== The accompanying notes are an integral part of these financial statements F-3 PHONETEL TECHNOLOGIES, INC. AND SUBSIDIARY CONSOLIDATED STATEMENTS OF OPERATIONS (IN THOUSANDS EXCEPT FOR SHARE AND PER SHARE AMOUNTS) - -------------------------------------------------------------------------------- PREDECESSOR COMPANY SUCCESSOR COMPANY ----------------- ------------------------------------------------ TEN MONTHS ONE MONTH AND SEVENTEEN AND THIRTEEN DAYS ENDED DAYS ENDED YEAR ENDED DECEMBER 31 NOVEMBER 17 DECEMBER 31 ---------------------------- 1999 1999 2000 2001 ----------------- ------------- ----------- ----------- REVENUES: Coin calls $36,220 $4,378 $33,110 $26,911 Non-coin telecommunication services 25,065 2,667 25,147 17,060 Other 210 26 587 1,000 ----------------- ------------- ----------- ----------- 61,495 7,071 58,844 44,971 ----------------- ------------- ----------- ----------- OPERATING EXPENSES: Line and transmission charges 17,575 2,088 17,211 16,378 Location commissions 11,263 968 8,467 7,382 Field operations 18,043 2,184 17,405 12,822 Selling, general and administrative 9,156 1,359 9,056 7,691 Depreciation and amortization 20,719 2,316 17,469 12,986 Provision for uncollectible accounts receivable 345 59 4,944 328 Charges relating to location contracts 864 - 21,205 17,582 Other unusual charges (income) and contractual settlements 1,030 (333) 579 862 ----------------- ------------- ----------- ----------- 78,995 8,641 96,336 76,031 ----------------- ------------- ----------- ----------- Loss from operations (17,500) (1,570) (37,492) (31,060) OTHER INCOME (EXPENSE): Interest expense (19,575) (1,162) (11,168) (11,345) Interest and other income (expense) 191 38 254 (176) ----------------- ------------- ----------- ----------- (19,384) (1,124) (10,914) (11,521) ----------------- ------------- ----------- ----------- Loss before extraordinary item (36,884) (2,694) (48,406) (42,581) Extraordinary item - gain on extinguishment of debt 77,172 - - - ----------------- ------------- ----------- ----------- NET INCOME (LOSS) $40,288 ($2,694) ($48,406) ($42,581) ================= ============= =========== =========== EARNINGS (LOSS) PER SHARE CALCULATION: Loss before extraordinary item ($36,884) ($2,694) ($48,406) ($42,581) Preferred dividend payable in kind (13) - - - Accretion of 14% Preferred to its redemption value (1,197) - - - ----------------- ------------- ----------- ----------- Loss before extraordinary item applicable to common shareholders (38,094) (2,694) (48,406) (42,581) Extraordinary item - gain on extinguishment of debt 77,172 - - - ----------------- ------------- ----------- ----------- Net income (loss) applicable to common shareholders $39,078 ($2,694) ($48,406) ($42,581) ================= ============= =========== =========== Loss per common share before extraordinary item ($2.03) ($0.26) ($4.75) ($4.18) Extraordinary gain per common share, basic and diluted 4.11 - - - ----------------- ------------- ----------- ----------- Net income (loss) per common share, basic and diluted $2.08 ($0.26) ($4.75) ($4.18) ================= ============= =========== =========== Weighted average number of shares, basic and diluted 18,754,133 10,188,630 10,189,684 10,189,684 ================= ============= =========== =========== The accompanying notes are an integral part of these financial statements F-4 PHONETEL TECHNOLOGIES, INC. AND SUBSIDIARY STATEMENTS OF CHANGES IN MANDATORILY REDEEMABLE PREFERRED STOCK (IN THOUSANDS EXCEPT SHARE AMOUNTS) - -------------------------------------------------------------------------------- PREDECESSOR COMPANY SUCCESSOR COMPANY ------------------------------ ----------------------------- TEN MONTHS AND ONE MONTH AND SEVENTEEN DAYS ENDED THIRTEEN DAYS ENDED NOVEMBER 17, 1999 DECEMBER 31, 1999 ------------------------------ ------------------------------ SHARES AMOUNT SHARES AMOUNT -------------- ------------- -------------- ------------- 14% CUMULATIVE REDEEMABLE CONVERTIBLE PREFERRED STOCK Balance, beginning of period 158,527 $9,112 - - Dividends payable-in-kind 17,234 13 - - Accretion of carrying value to amount payable at redemption on June 30, 2000 - 1,197 - - Shares exchanged for Common Stock of Successor Company (175,761) (10,322) - - -------------- ------------- -------------- ------------- Balance, end of period - - - - ============== ============= ============== ============= SUCCESSOR COMPANY ------------------------------------------------------------------------- YEAR ENDED DECEMBER 31 ------------------------------------------------------------------------- 2000 2001 ----------------------------------- ----------------------------------- SHARES AMOUNT SHARES AMOUNT ---------------- ---------------- ---------------- ---------------- 14% CUMULATIVE REDEEMABLE CONVERTIBLE PREFERRED STOCK Balance, beginning of period - - - - Dividends payable-in-kind - - - - Accretion of carrying value to amount payable at redemption on June 30, 2000 - - - - Shares exchanged for Common Stock of Successor Company - - - - ---------------- ---------------- ---------------- ---------------- Balance, end of period - - - - ================ ================ ================ ================ The accompanying notes are an integral part of these financial statements. F-5 PHONETEL TECHNOLOGIES, INC. AND SUBSIDIARY STATEMENTS OF CHANGES IN NON-MANDATORILY REDEEMABLE PREFERRED STOCK, COMMON STOCK AND OTHER SHAREHOLDERS' EQUITY (DEFICIT) (IN THOUSANDS EXCEPT SHARE AMOUNTS) - -------------------------------------------------------------------------------- PREDECESSOR COMPANY SUCCESSOR COMPANY --------------------------- ------------------------------ TEN MONTHS AND ONE MONTH AND SEVENTEEN DAYS ENDED THIRTEEN DAYS ENDED NOVEMBER 17, 1999 DECEMBER 31, 1999 ----------------------------- ------------------------------ SHARES AMOUNT SHARES AMOUNT -------------- ------------ --------------- ------------- SERIES A SPECIAL CONVERTIBLE PREFERRED STOCK Balance, beginning of period - - - - Exercise of warrants 89,912 $18 - - Conversion to Common Stock (Predecessor Company) (89,912) (18) - - -------------- ------------ --------------- ------------- Balance, end of period - - - - ============== ------------ =============== ------------- COMMON STOCK (PREDECESSOR COMPANY) Balance, beginning of period 18,754,133 188 - - Conversion of Series A Preferred 1,798,240 18 - - Exchanged for new Common Stock (20,552,373) (206) - - -------------- ------------ --------------- ------------- Balance, end of period - - - - ============== ------------ =============== ------------- COMMON STOCK (SUCCESSOR COMPANY) Balance, beginning of period - - 10,188,630 $102 New Common Stock issued in exchange for: 12% Senior Notes 9,500,000 95 - - 14% Preferred Stock 325,000 3 - - Old Common Stock 175,000 2 - - Services 205,000 2 - - Redemption in settlement of warrant put obligation-Series A Preferred (16,370) - - - Other capital transactions - - - - -------------- ------------ --------------- ------------- Balance, end of period 10,188,630 102 10,188,630 102 ============== ------------ =============== ------------- ADDITIONAL PAID-IN CAPITAL Balance, beginning of period 61,233 63,390 New Common Stock issued in exchange for: 12% Senior Notes 58,805 - 14% Preferred Stock 10,102 - Old Common Stock 87 - Services 1,269 - Warrants issued in exchange for old Common Stock and 14% Preferred 333 - Excercise of warrants - Series A Preferred (18) - Put under warrants issued for Series A Preferred 452 - Other capital transactions - - Options granted to officer - - Fresh start accounting adjustment (68,873) - ------------ ------------- Balance, end of period 63,390 63,390 ------------ ------------- ACCUMULATED DEFICIT Balance, beginning of period (113,019) - Net income (loss) 40,288 (2,694) Dividends payable in-kind on 14% Preferred and accretion (1,210) - Fresh start accounting adjustment 73,941 - ------------ ------------- Balance, end of period - (2,694) ------------ ------------- TOTAL NON-MANDATORILY REDEEMABLE PREFERRED STOCK, COMMON STOCK AND OTHER SHAREHOLDERS' EQUITY (DEFICIT) $63,492 $60,798 ============ ============= SUCCESSOR COMPANY ------------------------------------------------------------------------ YEAR ENDED DECEMBER 31 ----------------------------------------------------------------------- 2000 2001 ---------------------------------- ---------------------------------- SHARES AMOUNT SHARES AMOUNT --------------- ---------------- --------------- ---------------- SERIES A SPECIAL CONVERTIBLE PREFERRED STOCK Balance, beginning of period - - - - Exercise of warrants - - - - Conversion to Common Stock (Predecessor Company) - - - - --------------- ---------------- --------------- ---------------- Balance, end of period - - - - =============== ---------------- =============== ---------------- COMMON STOCK (PREDECESSOR COMPANY) Balance, beginning of period - - - - Conversion of Series A Preferred - - - - Exchanged for new Common Stock - - - - --------------- ---------------- --------------- ---------------- Balance, end of period - - - - =============== ---------------- =============== ---------------- COMMON STOCK (SUCCESSOR COMPANY) Balance, beginning of period 10,188,630 $102 10,189,684 $102 New Common Stock issued in exchange for: 12% Senior Notes - - - - 14% Preferred Stock - - - - Old Common Stock - - - - Services - - - - Redemption in settlement of warrant put obligation-Series A Preferred - - - - Other capital transactions 1,054 - - - --------------- ---------------- --------------- ---------------- Balance, end of period 10,189,684 102 10,189,684 102 =============== ---------------- =============== ---------------- ADDITIONAL PAID-IN CAPITAL Balance, beginning of period 63,390 63,429 New Common Stock issued in exchange for: 12% Senior Notes - - 14% Preferred Stock - - Old Common Stock - - Services - - Warrants issued in exchange for old Common Stock and 14% Preferred - - Excercise of warrants - Series A Preferred - - Put under warrants issued for Series A Preferred - - Other capital transactions 11 - Options granted to officer 28 - Fresh start accounting adjustment - - ---------------- ---------------- Balance, end of period 63,429 63,429 ---------------- ---------------- ACCUMULATED DEFICIT Balance, beginning of period (2,694) (51,100) Net income (loss) (48,406) (42,581) Dividends payable in-kind on 14% Preferred and accretion - - Fresh start accounting adjustment - - ---------------- ---------------- Balance, end of period (51,100) (93,681) ---------------- ---------------- TOTAL NON-MANDATORILY REDEEMABLE PREFERRED STOCK, COMMON STOCK AND OTHER SHAREHOLDERS' EQUITY (DEFICIT) $12,431 ($30,150) ================ ================ The accompanying notes are an integral part of these financial statements. F-6 PHONETEL TECHNOLOGIES, INC. AND SUBSIDIARY CONSOLIDATED STATEMENTS OF CASH FLOWS (IN THOUSANDS) - -------------------------------------------------------------------------------- PREDECESSOR COMPANY SUCCESSOR COMPANY ---------------- ---------------------------------------------- TEN MONTHS ONE MONTH AND SEVENTEEN AND THIRTEEN DAYS ENDED DAYS ENDED YEAR ENDED YEAR ENDED NOVEMBER 17 DECEMBER 31 DECEMBER 31 DECEMBER 31 1999 1999 2000 2001 ---------------- --------------- ----------- -------------- CASH FLOWS PROVIDED BY (USED IN) OPERATING ACTIVITIES: Net income (loss) $40,288 ($2,694) ($48,406) ($42,581) Adjustments to reconcile net income (loss) to net cash flow from operating activities: Depreciation and amortization 20,719 2,316 17,469 12,986 Extraordinary gain on extinguishment of debt (77,172) - - - Provision for uncollectible accounts receivable 345 59 4,944 328 Non-cash interest expense 15,154 407 5,193 11,290 Charges relating to location contracts 864 - 21,205 17,582 Loss (Gain) on disposal of assets (51) (4) (107) 272 Other - - 180 95 Changes in current assets 2,178 438 (1,480) 837 Changes in current liabilities, excluding reclassification of long-term debt (3,010) (1,374) 2,262 (222) ---------------- ----------- ------------- ---------- (685) (852) 1,260 587 ---------------- ----------- ------------- ---------- CASH FLOWS PROVIDED BY (USED IN) INVESTING ACTIVITIES: Purchases of property and equipment (1,538) (139) (1,229) (575) Proceeds from sale of assets 72 4 126 790 Acquisition of intangible assets (469) (306) (1,231) (575) Other deferred charges 53 21 (95) (85) ---------------- ----------- ------------- ---------- (1,882) (420) (2,429) (445) ---------------- ----------- ------------- ---------- CASH FLOWS PROVIDED BY (USED IN) FINANCING ACTIVITIES: Proceeds from debt issuance 96,105 400 - - Principal payments on borrowings (88,206) (4) (53) (270) Debt financing costs (3,191) - (64) (72) Other capital transactions - - 11 Debt restructuring costs (1,333) - - - ---------------- ----------- ------------- ---------- 3,375 396 (106) (342) ---------------- ----------- ------------- ---------- Increase (decrease) in cash 808 (876) (1,275) (200) Cash, beginning of period 5,768 6,576 5,700 4,425 ---------------- ----------- ------------- ---------- Cash, end of period $6,576 $5,700 $4,425 $4,225 ================ =========== ============= ========== SUPPLEMENTAL DISCLOSURE: Interest paid during the period $4,970 $223 $5,928 $565 ================ =========== ============= ========== NON-CASH FINANCING TRANSACTIONS: Deferred financing costs - $230 $2,300 $4,715 Common Stock (Successor Company) issued in exchange for: 12% Senior Notes $58,900 - - - 14% Preferred 2,015 - - - Old Common Stock 1,085 - - - Services 1,271 - - - Warrants for Common Stock (Successor Company) issued in exchange for old Common Stock and 14% Preferred 333 - - - Put related to warrants issued for Series A Preferred (452) - - - Other - - 39 - ---------------- ----------- ------------- ---------- $63,152 $230 $2,339 $4,715 ================ =========== ============= ========== The accompanying notes are an integral part of these financial statements. F-7 PHONETEL TECHNOLOGIES, INC. AND SUBSIDIARY NOTES TO CONSOLIDATED FINANCIAL STATEMENTS FOR THE TEN MONTHS AND SEVENTEEN DAYS ENDED NOVEMBER 17, 1999 (PREDECESSOR COMPANY), THE ONE MONTH AND THIRTEEN DAYS ENDED DECEMBER 31, 1999 AND THE YEARS ENDED DECEMBER 31, 2000 AND 2001 (SUCCESSOR COMPANY) (IN THOUSANDS EXCEPT INSTALLED PUBLIC PAY TELEPHONES, PER CALL, SHARE AND PER SHARE AMOUNTS) 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES NATURE OF OPERATIONS PhoneTel Technologies, Inc. and its subsidiary, Cherokee Communications, Inc., (the "Company") operate in a single business segment within the telecommunications industry. The Company specializes in the business of installing and operating public pay telephones on a revenue sharing basis and offering operator assisted long distance services. At December 31, 1999, 2000, and 2001 the Company operated 36,747, 36,410, and 30,156 public pay telephones, respectively. The Company's operations are regulated by the Public Service or Utility Commissions of the various States and the Federal Communications Commission (the "FCC"). BASIS OF REPORTING As of November 17, 1999, the date the Company emerged from its Chapter 11 proceedings (see Note 13), the Company adopted fresh start reporting. Pursuant to the provisions of AICPA Statement of Position 90-7 ("SOP 90-7"), assets and liabilities were restated to reflect the reorganization value of the Company, which approximates their fair value at that date. In addition, the accumulated deficit of the Company through November 17, 1999 was eliminated and the debt and capital structure of the Company was recast pursuant to the provisions of the Company's plan of reorganization. Thus, the balance sheets as of December 31, 2000 and 2001 reflect a new reporting entity (the "Successor Company") and are not comparable to periods prior to November 17, 1999 (the "Predecessor Company"). Furthermore, the accompanying consolidated statements of operations and cash flows of the Predecessor Company report operations prior to the date of adopting fresh start reporting and are thus not comparable with the results of operations and cash flows of the Successor Company. The accompanying financial statements have been prepared assuming that the Company will continue as a going concern. The financial statements do not include any adjustments that might result if the Company was unable to continue as a going concern (see Note 3). PRINCIPLES OF CONSOLIDATION The accompanying consolidated financial statements include the accounts of the Company and its wholly owned subsidiary. Intercompany transactions and balances have been eliminated in consolidation. USE OF ESTIMATES The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Such estimates, among others, include amounts relating to the carrying value of the Company's accounts receivable and payphone location contracts and the related revenues and expenses applicable to dial-around compensation and asset impairment. Actual results could differ from those estimates. F-8 CASH AND CASH EQUIVALENTS The Company considers all investments with original maturities of three months or less to be cash equivalents. Cash and cash equivalents includes $1,431 on deposit under an informal arrangement at a bank, which is collateral for letters of credit issued to suppliers. PROPERTY AND EQUIPMENT Property and equipment are recorded at cost or, if acquired through a business combination, at the amount established by purchase price allocation. Depreciation for financial reporting and tax purposes is computed using the straight-line method and accelerated methods, respectively, over the estimated useful lives of the assets commencing when the equipment is placed in service. The Company also capitalizes certain costs related to installing telephones and depreciates those costs over the estimated useful life of the telephone or the term of the location contract, whichever is shorter. INTANGIBLE ASSETS Intangible assets include costs incurred in obtaining new locations or in the acquisition of installed public pay telephones through prior business combinations ("location contracts"), non-compete agreements and deferred financing costs. Intangible assets are amortized over the estimated economic life of the respective location contracts or the term of the respective non-compete or financing agreement. IMPAIRMENT OF LONG-LIVED ASSETS The Company periodically evaluates potential impairment of long-lived assets based upon the cash flows derived from each of the Company's operating districts, the lowest level for which operating cash flows for such asset groupings are identifiable. A loss relating to an impairment of assets occurs when the aggregate of the estimated undiscounted future cash inflows expected to be generated by the Company's assets groups (including any salvage values) are less than the related assets' carrying value. Impairment is measured based on the difference between the higher of the fair value of the assets or present value of the discounted expected future cash flows and the assets' carrying value. No impairment was incurred in 1999. In 2000 and 2001, the Company incurred asset impairment losses relating to its payphone location contracts of $14,787 and $ 15,830, respectively. (see Note 6). REVENUE RECOGNITION Revenues from coin calls, reselling operator assisted and long distance services, and compensation for dial-around calls are recognized in the period in which the customer places the related call. REGULATED RATE ADJUSTMENTS The FCC has the authority pursuant to the Telecommunications Act of 1996 to effect rates related to revenue from dial-around compensation, including retroactive rate adjustments and refunds (see Note 4). Rate adjustments arising from FCC rate actions that require refunds to interexchange or other carriers are recorded in the first period that they become both probable of payment and estimable in amount. Rate adjustments that result in payments to the Company by interexchange or other carriers are recorded when received. COMPREHENSIVE INCOME The Company has no items of comprehensive income or expense. Accordingly, the Company's comprehensive income and net income are equal for all periods presented. F-9 STOCK-BASED COMPENSATION The Company accounts for compensation costs associated with stock options issued to employees under the provisions of Accounting Principles Board Opinion No. 25, whereby compensation is recognized to the extent the market price of the underlying stock at the date of grant exceeds the exercise price of the options granted. The Company has adopted the disclosure provisions of Statement of Financial Accounting Standards No. 123, Accounting for Stock-Based Compensation ("SFAS No. 123"), which requires disclosure of compensation expense that would have been recognized if the fair-value based method of determining compensation had been used for all arrangements under which employees receive shares of stock or equity instruments. Stock-based compensation to non-employees is accounted for using the fair-value based method prescribed by SFAS No. 123. EARNINGS PER SHARE Basic earnings per share amounts are computed by dividing income or loss applicable to common shareholders by the weighted average number of shares outstanding during the period. Diluted earnings per share amounts are determined in the same manner as basic earnings per share except the number of shares is increased assuming exercise of stock options and warrants using the treasury stock method and conversion of the 14% Cumulative Redeemable Convertible Preferred Stock ("14% Preferred"). In addition, income or loss applicable to common shareholders is not adjusted for dividends and other transactions relating to preferred shares for which conversion is assumed. Diluted earnings per share amounts are the same as basic earnings per share because the Company has a net loss before extraordinary items for all periods presented and the impact of the assumed exercise of the stock options and warrants and the assumed conversion of the 14% Preferred is not dilutive. The number of shares of Common Stock (Successor Company) relating to stock options and warrants that could potentially dilute basic earnings per share in the future that were not included in the computation of diluted earnings per share were 1,134,719 shares for the one month and thirteen days ended December 31, 1999 and 1,422,024 shares for the years ended December 31, 2000 and 2001. INCOME TAXES The Company utilizes the asset and liability method to account for income taxes whereby deferred tax assets and liabilities are recognized to reflect the future tax consequences attributable to temporary differences between the financial reporting basis of existing assets and liabilities and their respective tax basis. Deferred tax assets and liabilities are measured using enacted tax rates expected to be recovered and settled. The effect of a change in tax rates on deferred tax assets and liabilities is recognized in the period in which the change is enacted. Deferred tax assets are reduced by a valuation allowance when it is deemed more likely than not that the asset will not be utilized. FAIR VALUE OF FINANCIAL INSTRUMENTS The fair values of financial instruments are based on a variety of factors. Where available, fair values represent quoted market prices for identical or comparable instruments. In other cases, fair values have been estimated based on assumptions concerning the amount and timing of estimated future cash flows and assumed discount rates reflecting varying degrees of risk. Accordingly, the fair values may not represent actual values of the financial instruments that could have been realized as of December 31, 2000 and 2001, or that will be realized in the future. At December 31, 2000 and 2001, the difference between the estimated fair values of financial instruments and their carrying values was not material due to either short maturity terms or similarity to terms available to comparable companies in the open market. F-10 EFFECT OF RECENT ACCOUNTING PRONOUNCEMENTS In June 1998, the Financial Accounting Standards Board ("FASB") issued SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities", which requires companies to recognize all derivatives as either assets or liabilities in the statement of financial position and measure those instruments at fair value. In 2001, the Company adopted SFAS No. 133 (as amended by SFAS No. 137) which was effective for fiscal years beginning after June 15, 2000. The adoption of SFAS No. 133 did not have a material effect on the Company's financial position or results of operations. In July 2001, the Financial Accounting Standards Board issued SFAS No. 141, `Business Combinations" and SFAS No. 142, "Goodwill and Other Intangible Assets". SFAS No. 141 requires the use of the purchase method of accounting and prohibits the use of the pooling-of-interests method of accounting for business combinations initiated after June 30, 2001 and for purchase business combinations completed on or after July 1, 2001. It also requires, upon adoption of SFAS No. 142, that the Company reclassify the carrying amounts of intangible assets and goodwill based on the criteria in SFAS No. 141. SFAS No. 142 requires, among other things, that companies no longer amortize goodwill, but instead test goodwill for impairment at least annually. In addition, SFAS No. 142 requires that the Company identify reporting units for the purposes of assessing potential future impairments of goodwill, reassess the useful lives of other existing recognized intangible assets, and cease amortization of intangible assets with an indefinite useful life. An intangible asset with an indefinite useful life should be tested for impairment in accordance with the guidance in SFAS No. 142. SFAS No. 142 is required to be applied in fiscal years beginning after December 15, 2001 to all goodwill and other intangible assets recognized at that date, regardless of when those assets were initially recognized. SFAS No. 142 requires the Company to complete a transitional goodwill impairment test six months from the date of adoption. The Company is also required to reassess the useful lives of other intangible assets within the first interim quarter after adoption of SFAS No. 142. As of December 31, 2000 and 2001, the net carrying amounts of intangible assets was $48,374 and $22,770 respectively. Amortization expense during the ten months and seventeen days ended November 17, 1999, the one month and thirteen days ended December 31, 1999 and the years ended December 31, 2000 and 2001 was $13,345, $1,623, $12,337 and $8,057, respectively. The Company does not expect the adoption of SFAS No. 141 and SFAS No. 142 to affect the classification or useful lives of its intangible assets or the amounts of amortization expense or impairment losses to be recognized under the new standards. In August 2001, the FASB issued SFAS No. 144, "Accounting for the Impairment or Disposal of Long-lived Assets." SFAS No. 144 replaces SFAS No. 121, "Accounting for the Impairment of Long-lived Assets and for Long-lived Assets to be Disposed of." SFAS No. 144 retains the fundamental provisions of SFAS No. 121 for the recognition and measurement of the impairment of long-lived assets to be disposed of by sale. Under SFAS No. 144, long-lived assets are measured at the lower of the carrying amount or fair value, less cost to sell. The Company will be required to adopt this statement no later than January 1, 2002. The Company is currently assessing the impact of this statement on its results of operations, financial condition, and cash flows. 2. PROPOSED MERGER WITH DAVEL COMMUNICATIONS, INC. On June 13, 2001, PhoneTel Technologies, Inc. ("PhoneTel") announced that it has signed a letter of intent to merge with Davel Communications, Inc. ("Davel") which is headquartered in Tampa, Florida and operates approximately 54,000 payphones in 44 states and the District of Columbia. On February 19, 2002, the Company executed a definitive merger agreement with Davel (the "Davel Merger Agreement") which was unanimously approved by the boards of directors of both companies. In connection with the expected merger, PhoneTel will become a wholly owned subsidiary of Davel. In addition, in June 2001 the two companies entered into a servicing agreement designed to commence cost savings initiatives in advance of the closing of the merger. During the third quarter of 2001, the two companies implemented the servicing agreement by combining field service office operation networks on a geographic basis to gain efficiencies resulting from the increased concentration of payphone service routes. F-11 In connection with the merger, the existing secured lenders of both Davel and PhoneTel have agreed to exchange a substantial amount of debt for equity securities of the respective companies and to restructure the remaining debt. In addition, on February 19, 2002 Davel and PhoneTel have each executed amendments to their existing credit agreements and have entered into a new combined $10,000 senior credit facility. In connection with PhoneTel's debt exchange, its existing secured lenders will own 87% of PhoneTel's outstanding common stock immediately prior to the merger with the remaining secured debt not to exceed $36,500 (compared to $62,635 outstanding at December 31, 2001, including accrued interest). Existing holders of PhoneTel common stock will own 9% of PhoneTel's outstanding shares immediately prior to the merger, and 4% will be reserved for issuance of post-closing employee options and other stock-based incentives, on a fully diluted basis. In connection with Davel's debt exchange, its existing secured lenders will own 93% of Davel's outstanding common stock immediately prior to the merger, with the remaining secured debt not to exceed $63,500 (compared to approximately $274,000 outstanding at December 31, 2001, including accrued interest). Existing shareholders of Davel common stock will own 3% of Davel's outstanding shares immediately prior to the merger, and 4% of the common stock will be reserved for issuance of post-closing employee options and other stock-based incentives, on a fully diluted basis. Immediately following the merger, current PhoneTel shareholders will own approximately 3.28% of the shares of Davel common stock and current Davel shareholders will own approximately 1.91%. Of the remaining shares, 4.00% are intended to be reserved for issuance of post-closing employee options and other stock-based incentives, on a fully diluted basis and the companies' existing lenders will own approximately 90.81%. Effective with the merger, the then outstanding debt of both entities, currently in the approximate amount of $337,000, will be reduced to $100,000 in debt of the merged entity through the debt and equity restructuring outlined above. Of this $100,000 of restructured debt, $50,000 will be amortizing term debt with interest and principal payable from operating cash flows. Payment of the interest and principal on the remaining $50,000 of term debt will be payable at maturity. Under the commitment letter issued by the existing secured lenders of both PhoneTel and Davel on February 19, 2002, interest on the term debt will be payable at a rate of 10% per annum and the debt will mature on December 31, 2005. The commitment is contingent upon the consummation of the merger and expires on August 31, 2002. Upon consummation of the debt restructuring described above, the Company estimates, based on the carrying value of its debt at December 31, 2001, that it will have an extraordinary gain relating to the restructuring of approximately $6.7 million. The Davel Merger is subject to approval by the shareholders of both companies and the receipt of material third party and governmental approvals and consents. In conjunction with the transaction, PhoneTel will also seek shareholder approval to increase the number of authorized shares of common stock from 45,000,000 to approximately 125,000,000 shares. No dates have been set for the stockholders' meetings. 3. FINANCIAL CONDITION The Company's working capital deficiency, excluding the current portion of long-term debt, increased from $2,698 at December 31, 2000 to $3,841 at December 31, 2001, which represents a decrease in working capital of $1,143. The Company's cash provided by operating activities decreased from $1,260 for the year ended December 31, 2000 to $587 for the year ended December 31, 2001. In addition, the Company has incurred continuing operating losses, was not in compliance with certain financial covenants under its Exit Financing Agreement (see Note 7) from December 31, 2000 through December 31, 2001 and has not made the monthly scheduled interest payments that were originally due on February 1, 2001 through March 1, 2002. As a result of certain amendments to the Company's Exit Financing Agreement, the lenders have waived all defaults relating to the Company's failure to comply with certain financial covenants, extended the due date of the loan, deferred all monthly interest payments to the maturity date of the loan, and have amended or eliminated certain financial covenants. The Company's existing lenders have also agreed to restructure this debt in connection with the Davel Merger as described in Note 2. However, if the Company is unable to complete the Davel Merger and does not comply with the terms of the Exit Financing Agreement, as amended, this debt, subject to the rights of the Senior Lenders, could become immediately due and payable. F-12 The Company's working capital, liquidity and capital resources may be limited by its ability to generate sufficient cash flow from its operations or its investing or financing activities. Cash flow from operations depends on revenues from coin and non-coin sources, including dial-around compensation, and management's ability to control expenses. There can be no assurance that coin and operator service revenues will not decrease, that revenues from dial-around compensation will continue at the rates anticipated, or that operating expenses can be maintained at present or reduced to lower levels. In the event that cash flow from operating activities is insufficient to meet the Company's cash requirements, there can be no assurance that the Company can obtain additional or alternative financing to meet its debt service and other cash requirements. On February 19, 2002, the Company obtained $5,000 of new financing under the Senior Credit Agreement described in Note 7. The Company also implemented the servicing agreement with Davel and has begun to achieve the anticipated efficiencies and cost savings associated with the consolidation of both companies' field office operations. As part of the Company's ongoing evaluation of its payphone base, in the third quarter of 2001, the Company removed approximately 2,000 additional payphones that had become unprofitable. In addition, the Company is developing alternate sources of revenue. With the current operational efficiencies and additional cost savings expected in connection with the Davel Merger and the continued support of its lenders, management believes, but cannot assure, that cash flow from operations, including any new sources of revenue, will allow the Company to sustain its operations and meet its obligations through the remainder of 2002 or until the proposed merger with Davel is completed. 4. ACCOUNTS RECEIVABLE AND DIAL-AROUND COMPENSATION A dial-around call occurs when a non-coin call is placed from the Company's public pay telephone which utilizes any carrier other than the presubscribed carrier (the Company's dedicated provider of long distance and operator assisted calls). Dial-around calls include 1 (800) subscriber calls, as well as 1010xxx calls to access a long distance carrier or operator service provider selected by the caller. The Company receives revenues from such carriers and records those revenues from dial-around compensation based upon the per-phone or per-call rate in effect under orders issued by the FCC. Retroactive changes in the dial-around compensation rate pursuant to orders issued by the FCC are accounted for as changes in accounting estimates and are recorded as adjustments to revenue at the beginning of the most recent period prior to the announcement of such changes by the FCC. At December 31, 2000 and 2001, accounts receivable included $6,561 and $5,291, respectively arising from dial-around compensation. Payments related to such receivables are received on a quarterly basis at the beginning of the second quarter following the quarter in which such revenues are recognized. Net revenue from dial-around compensation was $13,325, $1,655, $13,442, and $9,877 for the ten months and seventeen days ended November 17, 1999, the one month and thirteen days ended December 31, 1999 and the years ended December 31, 2000 and 2001, respectively. As further discussed below, the amount recorded as revenue in 2000 reflects a reduction in revenues in the fourth quarter to more closely reflect the actual number of calls for which the Company expects to be compensated. Effective November 6, 1996, pursuant to the rules and regulations promulgated by the FCC under section 276 of the Telecommunications Act ("Section 276"), the FCC issued an order to achieve fair compensation for dial-around calls placed from pay telephones (the "1996 Payphone Order"). Among other things, the 1996 Payphone Order prescribed compensation payable to the payphone providers by certain interexchange carriers ("IXCs") for dial-around calls placed from payphones and, to facilitate per-call compensation, the FCC required the payphone providers to transmit payphone specific coding digits that would identify each call as originating from a payphone ("Flex Ani"). The FCC required local exchange carriers ("LECs") to make such coding available to the payphone providers as a transmit item included in the local access line service. The 1996 Payphone Order set an initial monthly rate of $45.85 per pay telephone for the November 6, 1996 to October 7, 1997 period (the "Interim Period"), an increase from the monthly per pay telephone rate of $6.00 in periods prior to its implementation. Thereafter, the FCC set dial-around compensation on a per-call basis, at the assumed deregulated coin rate of $0.35. The Interim Period monthly rate was arrived at by the product of the assumed deregulated coin rate ($0.35) and the then monthly average compensable dial-around calls per payphone. A finding from the record established at the time that the monthly average compensable calls were 131 per phone. F-13 The 1996 Payphone Order was appealed by various parties, including the IXCs, to the United States Court of Appeals for the District of Columbia Circuit (the "Appeals Court"). Among other items, the Appeals Court found that the FCC erred in using a market-based method for calculating the amount of dial-around compensation and further determined that the method of allocating payment among IXCs was erroneous. In July 1997, the Appeals Court vacated the 1996 Payphone Order and remanded it to the FCC for further consideration. As a result of this ruling by the Appeals Court, certain IXCs discontinued or reduced the amount of dial-around compensation actually paid to payphone service providers for the Interim Period. In response to the remand by the Appeals Court, in October 1997 the FCC issued a new order implementing Section 276 (the "1997 Payphone Order"). The FCC utilized a market-based method to arrive at a per call compensation rate and then reduced it by certain costs attributable to a coin call which it did not believe applied to a dial-around call, and adjusted the per-call rate from $0.35 to $0.284 (the "Default Rate"). The FCC concluded that the Default Rate should be retroactively utilized in determining compensation during the Interim Period and reiterated that payphone providers were entitled to compensation for every call pursuant to the provisions of Section 276; however, the FCC deferred for later decision the method of allocation of the payment among the IXCs. The 1997 Payphone Order was subsequently appealed by various parties. In May 1998, the Appeals Court again remanded the per-call compensation rate to the FCC for further explanation, without vacating the Default Rate, indicating that the FCC had failed to adequately explain its derivation of the Default Rate. In response to the remand of the 1997 Payphone Order, on February 4, 1999 the FCC issued its Third Report and Order, and Order on Reconsideration of the Second Report and Order (the "1999 Payphone Order") wherein it adjusted the Default Rate to $0.238, (the "Adjusted Default Rate) retroactive to October 7, 1997. In adjusting the rate, the FCC shifted its methodology from the market-based method utilized in the 1996 and 1997 Payphone Orders to a cost-based method citing technological impediments that it viewed as inhibiting the marketplace and the unreliability of certain assumptions underlying the market-based method as a basis for altering its analysis. In setting the Adjusted Default Rate, the FCC incorporated its prior treatment of certain payphone costs and examined new estimates of payphone costs submitted as part of the proceeding. Pursuant to the 1999 Payphone Order, the $0.24 amount ($0.238 plus $0.002 for amounts charged by LECs for providing Flex Ani) became the Adjusted Default Rate for coinless payphone calls through January 31, 2002. The 1999 Payphone Order deferred a final ruling on the treatment of dial-around compensation during the Interim Period to a later order; however, it appeared from the 1999 Payphone Order that the Adjusted Default Rate would be applied to the Interim Period. The FCC further ruled that a true-up will be made for all payments or credits, together with applicable interest due and owing among the IXCs and the payphone service providers for the payment period November 7, 1996 through April 20, 1999. In the fourth quarter of 1998, the Company recorded an adjustment to reduce revenues previously recognized for the period from November 7, 1996 to September 30, 1998 due to the decrease in the per-call compensation rate to the Adjusted Default Rate. The 1999 Payphone Order was appealed by various parties and in June 2000, the Appeals Court issued its ruling on the matter. The Appeals Court denied all petitions for review of the per-call compensation rate and kept in place the Adjusted Default Rate mandated by the 1999 Payphone Order. Due to the lack of progress by the FCC in ordering a true-up for underpayments by IXCs during the Interim Period and a true-up for overpayments by IXCs to the Adjusted Default Rate for the payment period October 7, 1997 to April 20, 1999, (the "Intermediate Period") as well as the Company's historical collection experience, the Company recorded a bad debt loss of $4,944 in 2000. Of this amount, $4,429 applicable to amounts previously recognized as revenue for the period November 1996 to September 2000 was recorded in the fourth quarter of 2000. In the fourth quarter of 2000, the Company began reporting revenues from dial-around compensation based on $0.24 per call and the Company's current estimate of the average monthly compensable calls per phone to more closely reflect the Company's historical collection experience and expected future call volume. On January 31, 2002, the FCC released its Fourth Order on Reconsideration and Order on Remand (the "2002 Payphone Order") that provides a partial decision on how retroactive dial-around compensation adjustments for the Interim Period and Intermediate Period may apply. The 2002 Payphone Order increases the flat monthly dial-around compensation rate for true-ups between individual IXCs and PSPs during the Interim Period from F-14 $31.178 to $33.892 (the "New Default Rate"). The New Default Rate is based on 148 calls per month at $0.229 per call. The New Default Rate also applies to flat rate dial-around compensation during the Intermediate Period when the actual number of dial-around calls for each payphone is not available. The 2002 Payphone Order excludes resellers but expands the number of IXCs required to pay dial-around compensation during the Interim and Intermediate Periods. It also prescribes the Internal Revenue Service interest rate for refunds as the interest rate to be used to calculate overpayments and underpayments of dial-around compensation for the Interim Period and Intermediate Period. The 2002 Payphone Order kept in place the Adjusted Default Rate for per-call compensation during the Intermediate and subsequent periods. However, the FCC deferred to a later, as yet unreleased order, the method of allocating dial-around compensation among the IXCs responsible for paying fixed rate per-phone compensation. At the present time, the Company is unable to determine the effect of the final implementation of the 2002 Payphone Order. However, it is possible that any retroactive adjustments for the Interim Period and Intermediate Period could have a material adverse effect on the Company. On April 5, 2001, the FCC issued an order which makes the first switched based carrier that issues toll-free numbers to resellers, including prepaid calling card companies, responsible for paying dial-around compensation on coinless calls placed from payphones by individuals utilizing such toll-free numbers. Previously, these carriers were were not required to pay dial-around compensation on such calls and were not required to disclose the identity of resellers responsible for payment. The FCC order became effective on November 27, 2001. Although the Company expects this FCC order to improve its ability to identify and collect amounts relating to dial-around calls that would otherwise become uncollectible, the amount of the increase in revenues from dial-around compensation, if any, cannot be determined at this time. 5. PROPERTY AND EQUIPMENT Property and equipment at December 31, 2000 and 2001 consisted of the following: Estimated Useful Lives (in years) 2000 2001 ---------- ---------------- ---------------- Telephone boards, enclosures and cases 3-10 $ 23,544 $ 23,228 Furniture, fixtures and other equipment 3-5 827 856 Leasehold improvements 2-5 241 241 ---------------- -------------- 24,612 24,325 Less - accumulated depreciation (5,754) (10,342) ---------------- -------------- $ 18,858 $ 13,983 ================ ============== Under fresh start reporting, the carrying values of property and equipment have been restated as of November 17, 1999 to reflect the reorganization value of the Company and accumulated depreciation amounts have been eliminated. Depreciation expense was $7,374, $693, $5,132 and $4,929 for the ten months and seventeen days ended November 17, 1999, the one month and thirteen days ended December 31, 1999 and the years ended December 31, 2000 and 2001, respectively. On December 7, 2001, the Company sold approximately 1,080 payphones and related operating assets for two of its district operations facilities located in Montana for $648. The Company incurred a $378 loss on the sale of these assets which is included in interest and other income (expense) in the accompanying consolidated statements of operations. F-15 6. INTANGIBLE ASSETS Intangible assets at December 31, 2000 and 2001 consisted of the following: Amortization Period 2000 2001 -------------- ---------------- ---------------- Location contracts 48-120 months $ 56,101 $ 30,478 Deferred financing costs 24-120 months 5,027 9,814 Non-compete agreements 24-60 months 1,099 1,099 Other 120 months 22 22 ---------------- -------------- 62,249 41,413 Less: accumulated amortization (13,875) (18,643) ---------------- -------------- $ 48,374 $ 22,770 ================ ============== </Table> Under fresh start reporting, the carrying values of intangible assets were restated as of November 17, 1999 to reflect the reorganization value of the Company and accumulated amortization amounts have been eliminated. Amortization of intangible assets, other than deferred financing costs, amounted to $13,345, $1,623, $12,337 and $8,057 for the ten months and seventeen days ended November 17, 1999, the one month and thirteen days ended December 31, 1999, and the years ended December 31, 2000 and 2001, respectively. Amortization of deferred financing costs is included as a component of interest expense in the accompanying consolidated statements of operations. As part of the Company's continuing program to evaluate the profitability of its pay telephones, the Company wrote-off the carrying value of location contracts for 1,839, 3,376 and 1,960 pay telephones removed from service in 1999, 2000, and 2001 respectively. The Company recorded losses of $864 in the ten months and seventeen days ended November 17, 1999, $6,418 in the year ended December 31, 2000 and $1,752 in the year ended December 31, 2001 relating to the write-off of these abandoned location contracts. The Company also evaluated the carrying value of its remaining payphones and location contracts in each of the Company's operating districts. In certain operating districts, the carrying value of the Company's payphone assets exceeded the estimated undiscounted future cash inflows and the Company recorded impairment losses of $14,787 and $15,830 to reduce the carrying value of such assets to its fair value during the years ended December 31, 2000 and 2001, respectively. Fair value was determined based on the estimated market value of such payphone assets. The asset impairment losses and the write-off of abandoned location contracts are included in charges relating to locations contracts in the accompanying consolidated statements of operations. 7. LONG-TERM DEBT Long-term debt at December 31, 2000 and 2001 consisted of the following: 2000 2001 ---------- ----------- Exit Financing Agreement, due August 31, 2002 with interest payable monthly at 10.75% (or at 3% above the base rate, if greater) at December 31, 2001 $ 51,611 $ 62,635 Warrant Put Obligation and Note Payable 1,062 1,116 Other notes payable 36 - ---------- ----------- 52,709 63,751 Less current portion of long-term debt (51,647) (62,635) ---------- ----------- $ 1,062 $ 1,116 ========== =========== Maturities of long-term debt for each of the next five years consist of $62,635 due in 2002 and $1,116 due in 2004. F-16 RELATED PARTY DEBT AND CREDIT AGREEMENT On May 30, 1997, the Company entered into an agreement (the "Credit Agreement") with various lenders (collectively referred to as the "Lenders"). ING (U.S.) Capital Corporation ("ING"), a significant shareholder of the Company's common equity, was Agent for the Lenders. On May 8, 1998, the Company amended the Credit Agreement and Foothill Capital Corporation ("Foothill"), as replacement Agent and Lender, assumed all of the rights and obligations of the former Lenders. Under the Credit Agreement, the revolving credit commitment was $20,000 and the expansion loan commitment was $20,000. Interest was payable monthly in arrears at 2% above the Lender's reference rate and the maturity date of the Credit Agreement was extended to May 8, 2001. In April 1999, the Company received a commitment from Foothill to provide $45,900 in debtor-in-possession financing ("D.I.P." financing) in anticipation of the Case described in Note 13. The Company incurred $250 in fees relating to an additional advance and a $250 fee for the D.I.P. financing commitment. On July 21, 1999, the outstanding balance of the Credit Agreement was paid from the proceeds of the D.I.P. financing, the terms of which are described below. The Company incurred an extraordinary loss from extinguishment of debt of $2,095 due to the write-off of deferred financing costs related to the Credit Agreement in 1999. DEBTOR-IN-POSSESSION LOAN AGREEMENT On July 14, 1999, the Company entered into a D.I.P. financing agreement ("D.I.P. Agreement") with Foothill. The D.I.P. Agreement provided a $45,900 revolving credit commitment, which was used to pay the outstanding balance due under the Credit Agreement, including accrued interest on July 21, 1999. The Company also received advances totaling $2,649 for working capital purposes. Interest on the D.I.P. Agreement was payable monthly in arrears at 3% above the base rate (as defined therein) through November 12, 1999 and 3.75% above the base rate thereafter. The loan was secured by substantially all of the assets of the Company. The D.I.P. Agreement included covenants, which limited the incurrence of additional debt, capital leases, liens and the disposition of assets. On November 17, 1999, the Company refinanced the D.I.P. Agreement from the proceeds of the post reorganization loan described below. POST REORGANIZATION LOAN AGREEMENT The Company executed an agreement with Foothill for post reorganization financing ("Exit Financing Agreement") on November 17, 1999. The Exit Financing Agreement provides for a $46,000 revolving credit commitment (the "Maximum Amount"), excluding interest and fees capitalized as part of the principal balance. The Exit Financing Agreement is secured by substantially all of the assets of the Company and was originally scheduled to mature on November 16, 2001. The Exit Financing Agreement provides for various fees aggregating $9,440 over the original term of the loan, including a $1,150 deferred line fee, which was originally payable one year from the date of closing, together with interest thereon, and a $10 servicing fee which is payable each month. The Exit Financing Agreement, as amended, also provides for an additional fee of $575 per month for each month after the original maturity date of the loan. At the option of the Company, payment of other fees, together with interest due thereon, may be deferred and added to the then outstanding principal balance. Fees due pursuant to the Exit Financing Agreement were subject to certain reductions for early prepayment, providing the Company was not in default on the Exit Financing Agreement. The Exit Financing Agreement provides for interest on the outstanding principal balance at 3% above the base rate (as defined in the Exit Financing Agreement) or 10.75%, whichever is greater, with interest on the Maximum Amount payable monthly in arrears. The Exit Financing Agreement, as amended on December 31, 1999, includes covenants, which among other things, require the Company to maintain ratios as to fixed charges, debt to earnings, current ratio, interest coverage and minimum levels of earnings, payphones and operating cash (all as defined in the Exit Financing Agreement). Other covenants limit the incurrence of long-term debt, the level of capital expenditures, the payment of dividends, and the disposal of a substantial portion of the Company's assets. F-17 From December 31, 2000 through December 31, 2001, the Company was not in compliance with certain financial covenants under the Exit Financing Agreement. In addition, the Company did not pay the monthly interest payments that were originally due on February 1, 2001 through March 1, 2002 nor the deferred line fee that was originally due on November 17, 2000. Effective November 13, 2000, February 1, March 1, April 1, May 1 and August 13, 2001, and February 19, 2002, the Company executed amendments to the Exit Financing Agreement (the "Amendments") which extended the due date of the deferred line fee and the maturity date of the Exit Financing Agreement to August 31, 2002. The Amendments provide for the capitalization of monthly interest that was originally due on February 1, 2001 through August 1, 2002 as part of the principal balance and waives defaults through December 31, 2001 for the Company's failure to comply with certain financial covenants. The Amendments also amended or eliminated certain financial covenants and permits the Company to incur the debt under the Senior Credit Agreement described below, which debt is senior in right of payment to Company's Exit Financing Agreement. Although the lenders have waived defaults by the Company through December 31, 2001, there can be no assurances that the Company will be able to comply with its financial covenants through the remainder of 2002. If a default occurs with respect to the Company's Exit Financing Agreement, this obligation, subject to the rights of the Senior Lenders, could become immediately due and payable. On February 19, 2002, PhoneTel's and Davel's existing secured lenders, including Foothill, consented to the Davel Merger, agreed to exchange a substantial amount of debt for equity securities, and committed to restructure the remaining debt. The Company previously received consent from Foothill to enter into the servicing agreement with Davel (see Note 2). SENIOR CREDIT AGREEMENT On February 19, 2002, in connection with the Davel Merger Agreement, PhoneTel and Davel jointly entered into a new $10,000 senior secured credit facility (the "Senior Credit Agreement") with Madeleine L.L.C. and ARK CLO 2000-1, Limited (the "Senior Lenders"). Under the Senior Credit Agreement, PhoneTel and Davel each received $5,000 of loan proceeds and will each pay 50% of the interest, fees and principal due thereunder. The companies have joint and several liability for this obligation and each would be responsible for the entire obligation in the event of default by the other party. The Senior Credit Agreement is secured by substantially all of the assets of PhoneTel and Davel and provides for the payment of monthly interest at 15% per annum and, beginning July 31, 2002, monthly principal payments of $833 through the earlier of June 30, 2003, the maturity date of the loan, or the termination of the Davel Merger Agreement (which will occur on August 31, 2002 if not extended by the Lenders). If the Davel Merger Agreement is not consummated by August 31, 2002, all outstanding amounts will become immediately due and payable. The Senior Credit Agreement also provides for the payment of a 1% loan fee, loan costs incurred by the Senior Lenders, and advanced payments of principal from excess cash flow or certain types of cash receipts. The Company incurred $190 for its share of costs and loan fees. The Senior Credit Agreement also requires PhoneTel and Davel to maintain a minimum level of combined earnings (as defined in the Senior Credit Agreement) and limits the incurrence of cash expenditures and indebtedness, the payment of dividends, and certain asset disposals. WARRANT PUT OBLIGATION AND NOTE PAYABLE On October 18, 1999, in connection with the Prepackaged Plan, the Company reached an agreement with a former lender to settle a claim for the purported exercise of a put right relating to warrants to purchase shares of Series A Special Convertible Preferred Stock ("Series A Preferred"). The Series A Preferred was convertible into Common Stock. The claim was settled for $1,000 in the form of a note payable, subject to certain reductions for early payment, together with deferred interest at 5% per annum, in five years. In addition, the former lender agreed to forfeit its shares of Common Stock (Successor Company) and New Warrants which were issued pursuant to the Prepackaged Plan and immediately canceled. The adjustment to reduce the amount of the warrant put obligation to $1,000, to record a note payable for this obligation and to credit additional paid-in capital was recorded by the Company as of November 17, 1999. The note is secured by substantially all of the assets of the Company and is F-18 subordinate in right of payment to the Company's Exit Financing Agreement. The note includes a cross of default provision which permits the holder to declare the note immediately due and payable if payment of amounts due under the Exit Financing Agreement is accelerated as a result of default. 8. INCOME TAXES No provisions for income tax were required and no income taxes were paid for the years ended December 31, 1999, 2000 and 2001 because of operating losses generated by the Company. In 1999, the Company had a taxable loss of approximately $23,000 as a result of the Federal tax exclusion relating to the extraordinary gain recognized upon conversion of the Senior Notes to Common Stock (Successor Company) pursuant to the Prepackaged Plan. Special tax rules apply to cancellation of indebtedness income ("COD Income") arising in bankruptcy. COD Income of $79,267 is excluded from taxation but must be applied to reduce the 1999 taxable loss, tax net operating loss carryforwards and other tax attributes of the Company. Accordingly, no provisions for income tax were required and no income taxes were payable for the year ended December 31, 1999. Deferred tax assets and (liabilities) at December 31, 2000 and 2001 are as follows: 2000 2001 ---------------- -------------- Federal net operating loss carryforward $ 6,476 $ 12,497 Depreciation and amortization 6,842 7,777 Allowance for doubtful accounts receivable 28 140 Other - 113 ---------------- -------------- Gross deferred tax assets 13,346 20,527 Valuation allowance on deferred tax assets (13,346) (20,527) ---------------- -------------- Net deferred tax assets $ - $ - ================ ============== A valuation allowance equal to the net deferred tax assets has been provided because management cannot predict, based on the weight of available evidence, that it is more likely than not that such assets will be ultimately realized. The tax net operating loss carryforward of approximately $36,756 will expire in the years 2018 through 2021. The tax benefit of any preconfirmation net operating loss carryforward, if utilized, will be reported as an increase in additional paid-in capital. Internal Revenue Code Section 382 provides for an annual limitation on the use of net operating loss carryforwards in years subsequent to significant changes in ownership. As a result of the Company's Restructuring in 1999, a change in ownership has occurred resulting in an annual limitation which exceeds the amount of the Company's net operating loss carryforward from years prior to the Restructuring. In addition, any significant change in ownership that occurs within two years after the November 17, 1999 ownership change will result in a loss of tax benefits relating to the then existing tax net operating loss carryforwards. The tax benefit as a percentage of the loss before taxes differs from the statutory tax rate due primarily to the amortization and write-off of certain intangibles, which is not deductible for tax purposes, and the valuation allowance on deferred tax assets. 9. 14% CUMULATIVE CONVERTIBLE PREFERRED STOCK MANDATORILY REDEEMABLE (PREDECESSOR COMPANY) At December 31, 1998, the Predecessor Company had 107,918 shares of 14% Preferred issued and outstanding and cumulative dividends issuable of 50,609 shares (valued at $1,118). The Company recorded dividends, declared and undeclared, at their fair market value and recognized the difference between the carrying value of the 14% Preferred and the mandatory redemption amount ($9,512 at December 31, 1998) through monthly accretions using the interest method. The carrying value of the 14% Preferred was increased by $1,197 in the first ten months and seventeen days of 1999 through accretions. Each share of 14% Preferred was entitled to receive a quarterly dividend of 0.035 shares of 14% Preferred. Each share of 14% Preferred was convertible into 10 shares of Common Stock (Predecessor Company) and was subject to mandatory redemption on June 30, 2000. F-19 As discussed in Note 13, the Successor Company issued 325,000 shares of Common Stock and 722,200 New Warrants in exchange for the 14% Preferred. 10. COMMON STOCK AND OTHER SHAREHOLDERS' EQUITY Under the Amended and Restated Articles of Incorporation confirmed as part of the Company's Prepackaged Plan, the total authorized capital stock of the Successor Company was 15,000,000 shares of Common Stock. On July 18, 2000, the shareholders approved an amendment to the Amended and Restated Articles of Incorporation to increase the total authorized capital stock of the Successor Company to 45,000,000 shares of Common Stock. Effective November 17, 1999, the Company issued 10,205,000 shares of Common Stock (Successor Company) upon consummation of the Company's Prepackaged Plan. Prior to the Consumation Date, the Predecessor Company was authorized to issue up to 50,000,000 shares of Common Stock, $0.01 par value, and had 18,754,133 shares issued and outstanding. As discussed in Note 13, the Successor Company issued 175,000 shares of Common Stock and 388,900 New Warrants in exchange for the Common Stock (Predecessor Company). The Predecessor Company was also authorized to issue up to 250,000 shares of Series A Special Convertible Preferred Stock, $0.20 par value, $0.20 stated value, none of which were outstanding as of the Consumation Date. STOCK WARRANT ACTIVITY Activity for warrants exercisable into Common Stock during 1999, 2000 and 2001 was as follows: Number Weighted Average Predecessor Company of Shares Exercise Price ------------------- ---------- -------------- Balance, December 31, 1998 1,235,357 $ 2.54 Canceled upon expiration or consummation of the Company's Prepackaged Plan (1,235,357) 2.54 ---------- Balance, November 17, 1999 - - =========== Successor Company ----------------- November 17, 1999 - Granted pursuant to Prepackaged Plan 1,111,100 10.50 Canceled - settlement of warrant put obligation for Series A Preferred (36,379) 10.50 ----------- Balance, December 31, 1999 1,074,721 Exercised and other capital transactions 2,303 10.50 ----------- Balance, December 31, 2000 and 2001 1,077,024 10.50 =========== All warrants outstanding at each period end were exercisable. At December 31, 1998, there were 89,912 warrants which were exercisable into Series A Preferred. These warrants were canceled in 1999 in connection with the settlement of the warrant put obligation discussed in Note 7. On November 17, 1999, the Company granted New Warrants to purchase 1,111,100 shares of Common Stock (Successor Company) at an exercise price of $10.50 per share to the holders of the 14% Preferred and Common Stock of the Predecessor Company upon consummation of the Prepackaged Plan. Each New Warrant is exercisable through November 17, 2002. New Warrants to purchase 36,379 shares of Common Stock (Successor Company) were forfeited and immediately canceled on the date of grant in connection with the settlement of the warrant put obligation for the Series A Preferred. F-20 STOCK OPTION ACTIVITY On February 4, 1997, the Company's Board of Directors adopted and its shareholders ratified the Company's 1997 Stock Incentive Plan (the "1997 Plan"). The 1997 Plan provided for the issuance of incentive and non-qualified stock options to purchase up to 2,000,000 shares of Common Stock (Predecessor Company) by officers, directors, employees and independent contractors of the Company. In 1997, the Company granted 1,592,400 incentive and non-qualified stock options at exercise prices equal to the market value of the Company's Common Stock (Predecessor Company) on the dates of grant to substantially all officers and employees. The options granted provided for graduated vesting, one-third each year on the anniversary of the date of grant, and had a term of eight years. Other options to purchase Common Stock (Predecessor Company) were granted by the Company at the discretion of the Board of Directors to employees, officers, directors and others, and generally were exercisable immediately upon issuance, had terms of three to five years and were issued with exercise prices at or slightly below quoted market value of the Company's Common Stock on the date of grant. All outstanding options to purchase Common Stock (Predecessor Company) that were not previously canceled or exercised were canceled in 1999 in connection with the Prepackaged Plan. On November 17, 1999, pursuant to the terms of the Prepackaged Plan, the Company adopted the 1999 Management Incentive Plan (the "1999 Plan"). The 1999 Plan provides for the issuance of incentive and non-qualified stock options, stock appreciation rights and other awards to purchase up to 391,647 shares of Common Stock (Successor Company) by officers, directors and management employees. The 1999 Plan will continue in effect until December 31, 2009. On December 27, 1999, the Company granted options to purchase 85,000 shares of Common Stock (Successor Company) with an exercise price of $1.14 per share to four non-employee directors of the Company pursuant to the 1999 Plan. Such options became vested on the date of grant and expire December 26, 2002. On March 9, 2000, pursuant to the 1999 Plan, the Company granted options to purchase 193,000 shares of Common Stock (Successor Company) to certain management employees at an exercise price of $1.56 per share. On April 1, 2000, options to purchase an additional 50,000 shares at an exercise price of $1.16 per share were granted to an officer of the company pursuant to the 1999 Plan. No compensation expense was recorded because the exercise prices of these options were equal to the market value of the Company's shares on the respective dates of grant. Such options vest equally over a three-year period beginning one year from the date of grant and expire after five years. On May 23, 2000, the Company granted options to purchase 75,000 shares of Common Stock (Successor Company) to an officer of the Company pursuant to an employment agreement. Such options vest immediately, have an exercise price of $0.01 per share, and expire three years after the date of grant. The Company recorded $28 of compensation expense under the intrinsic value method of accounting relating to these options. F-21 Activity for stock options exerciseable into Common Stock during 1999, 2000 and 2001 was as follows: Number Weighted Average Predecessor Company of Shares Exercise Price ------------------- ---------- -------------- Balance, December 31, 1998 1,916,735 $ 2.87 Granted to former executive 35,000 0.81 Canceled upon expiration, termination or consummation of the Company's Prepackaged Plan (1,951,735) 2.83 ----------- Balance, November 17, 1999 - ========== Successor Company ----------------- Granted to Directors 85,000 1.14 ----------- Balance, December 31, 1999 85,000 1.14 Granted: 1999 Management Incentive Plan 243,000 1.48 To officer 75,000 .01 ----------- Total options granted 318,000 1.13 Canceled (2,000) 1.56 ----------- Balance, December 31, 2000 401,000 1.13 Canceled (56,000) 1.37 ----------- Balance, December 31, 2001 345,000 1.09 =========== STOCK BASED COMPENSATION Under SFAS No. 123 "Accounting for Stock-Based Compensation", the fair value of each option and warrant granted is estimated on the grant date using the Black-Scholes option pricing model. The fair value of options and warrants issued to non-employees is charged to operations over the periods such options and warrants vest. The Company recognizes compensation expense for options or warrants issued to employees and directors using the intrinsic value method. Under that method, compensation expense is charged for the excess of the market value of the Company's shares over the exercise price of the options or warrants, if any, on the date of grant. The following assumptions were made in estimating fair value: (i) dividend yield of 0%; (ii) risk-free interest rates of 6.29% for 1999 and 6.57% for 2000; (iii) expected life equal to the period of time remaining in which the options or warrants can be exercised; and (iv) expected volatility of 74% in 1999 and 72% in 2000. There were no compensation costs charged to operations in 1999 or 2001 for stock options issued to employees. In 2000, the Company recorded $28 of compensation expense using the intrinsic value method of accounting. Had compensation cost been determined on the basis of fair value pursuant to SFAS No. 123, net income (loss) and the income (loss) per share would have been as follows: Ten Months One Month and and Seventeen Thirteen Days Days Ended Ended Year Ended December 31 November 17 December 31 -------------------------- 1999 1999 2000 2001 ----------- ------------ ---- ---- Net income (loss): As reported $ 40,288 ($2,694) ($48,406) ($42,581) Pro forma 43,302 (2,745) (48,520) (42,639) Net income (loss) per share (basic and diluted): As reported 2.08 (0.26) (4.75) (4.18) Pro forma 2.24 (0.27) (4.76) (4.18) F-22 The weighted average fair value of options and warrants granted to employees and directors was $0.03 in the ten months and seventeen days ended November 17, 1999, $0.60 in the one month and thirteen days ended December 31, 1999 and $0.79 in 2000. All options and warrants that were outstanding prior to November 17, 1999 were canceled pursuant to the Company's Prepackaged Plan. Under SFAS No. 123, the pro forma net income and net income per share amounts for the ten months and seventeen days ended November 17, 1999 reflect the reversal of compensation expense from prior years due to the cancellation of such options. The following is a summary of the status of options and warrants outstanding at December 31, 2001: Options and Warrants Outstanding Options and Warrants Exercisable -------------------------------------------------------------------- --------------------------------- Weighted Average Exercise Price Remaining Weighted Average Weighted Average Range Number Contractual Life Exercise Price Number Exercise Price ----- ------ ---------------- -------------- ------ -------------- $0.00-$0.01 75,000 1.4 years $0.01 75,000 $0.01 1.14-1.56 270,000 2.7 years 1.39 130,000 1.31 10.50 1,077,024 0.9 years 10.50 1,077,024 10.50 11. COMMITMENTS AND CONTINGENCIES The Company leases its corporate offices and other locations, office equipment and field operations service vehicles under noncancellable operating leases expiring at various times through 2006. Future minimum noncancellable payments under operating leases are as follows: 2002 $ 968 2003 596 2004 105 2005 23 2006 21 --------------- $ 1,713 Rent expense under all operating leases was $2,269, $299, $2,514 and $1,961 for the ten months and seventeen days ended November 17, 1999, the one month and thirteen days ended December 31, 1999 and the years ended December 31, 2000 and 2001, respectively. The Company, in the course of its normal operations, is subject to regulatory matters, disputes, claims and lawsuits. In management's opinion all such outstanding matters of which the Company has knowledge, have been reflected in the financial statements or will not have a material adverse effect on the Company's financial position, results of operations or cash flows. In January 2001, the Tennessee Regulatory Authority (the "TRA") denied a petition for stay of its prior order, which required certain LECs to refund to payphone service providers amounts billed since April 1997 for local line access in excess of the applicable LEC's cost plus a reasonable profit (the "New Services Test"). In February 2001, the Company received a refund of approximately $500 from Bell South Telecommunications, Inc. who has appealed the TRA's order. The Company has not recognized this refund as a reduction in expense in 2001 due to the appeal which is currently pending. The Company has recorded this refund in accounts payable at December 31, 2001. The Company expects to receive additional refunds under the New Services Test and will recognize such refunds as a reduction in line and transmission charges during the period in which such refunds are received. On June 11, 1998, the Company entered into an Agreement and Plan of Merger and Reorganization (the "Original Davel Merger Agreement") with Davel Communications Group, Inc. On July 5, 1998, Peoples Telephone Company, Inc., a publicly held, independent pay telephone provider ("Peoples"), also entered into a merger agreement (the "Peoples Merger Agreement") with Davel. F-23 On September 29, 1998, the Company received a letter from Davel purporting to terminate the Original Davel Merger Agreement. Thereafter, a complaint against the Company was filed in the Court of Chancery of New Castle County, Delaware by Davel, which was subsequently amended, alleging, among other things, equitable fraud and breach of contract relating to the Original Davel Merger Agreement. On October 27, 1998, the Company filed its answer to the amended complaint denying the substantive allegations contained therein and filed a counterclaim against Davel for breach of contract. At the same time, PhoneTel filed a third party claim against Peoples (acquired by Davel on December 23, 1998) for tortuous interference with contract alleging that Peoples induced Davel to not comply with the terms of the Original Davel Merger Agreement. The counterclaim and third party claim seek specific performance from Davel, which would require Davel to comply with the terms of the Original Davel Merger Agreement or, alternatively, for compensatory damages and costs of an unspecified amount. On February 19, 2002, the Company and Davel entered into a settlement agreement which provides for the dismissal of each company's claims at the time the current merger of the companies is completed. 12. OTHER REVENUES AND EXPENSES AND EXTRAORDINARY ITEMS The Company's President and Chief Executive Officer is a Director, Executive Vice President and a 40% shareholder of Urban Telecommunications, Inc. ("Urban"). During the years ended December 31, 2000 and 2001, other revenues include $81 and $507, respectively, from various telecommunication contractor services provided to Urban, principally residence and small business facility provisioning and inside wiring. Accounts receivable include $38 at December 31, 2000 and $188 at December 31, 2001 due from Urban. Other revenues also include $240 of income in both 2000 and 2001 relating to the amortization of deferred revenue resulting from a signing bonus received in connection with a services agreement with an operator service provider. Other unusual charges (income) and contractual settlements is comprised of: Predecessor Company Successor Company ----------------- --------------------------------------------- One Month Ten Months and and Seventeen Days Thirteen Days Ended Ended Year Ended December 31 November 17 December 31 ---------------------------- 1999 1999 2000 2001 ------------- --------------- ------------- ------------- Professional fees and other costs related to the Prepackaged Plan $ 852 $ 31 $ 78 Settlement of employee contractual obligations - - - $ 108 Costs relating to Davel Merger Agreement - - - 650 Settlement - professional fees - (364) - Other contractual settlements - - 284 21 Other 178 - 217 83 ---------- ----------- --------- ---------- $ 1,030 $ (333) $ 579 $ 862 ========== =========== ========= ========== F-24 The Company did not pay the semiannual interest payments which were due December 15, 1998 and June 15, 1999 on its $125,000 aggregate principal amount 12% Senior Notes, due 2006, and, pursuant to the terms of the indenture, the Company was in default on this debt. As discussed in Note 13, the Company converted the Senior Notes and accrued interest to Common Stock (Successor Company) on November 17, 1999 and recognized an extraordinary gain on extinguishment of this debt, determined as follows: Senior Notes $ 125,000 Accrued Interest (from June 16, 1998 to November 17, 1999) 21,458 Deferred financing costs, net (5,556) Debt restructuring costs (including $1,271 of Common Stock (Successor Company) issued for services) (2,735) ------------- Net carrying value of Senior Notes 138,167 Fair value of 9,500,000 Common Shares (Successor Company) at $6.20 per share 58,900 ------------- Extraordinary gain on extinguishment of debt $ 79,267 ============= The extraordinary gain on extinguishment of debt of $77,172 for the ten months and seventeen days ended November 17, 1999 consisted of the gain on conversion of Senior Notes to Common Stock (Successor Company) of $79,267 less the loss of $2,095 due to the write-off of deferred financing costs upon refinancing of the Company's Credit Agreement on July 21, 1999. 13. CHAPTER 11 BANKRUPTCY FILING AND RESTRUCTURING In January 1999, the Company announced that it had reached an agreement in principle with an unofficial committee of Senior Noteholders (the "Unofficial Committee") of its $125,000 aggregate principal amount 12% Senior Notes, due 2006 (the "Senior Notes") providing for the conversion, through a prepackaged plan of reorganization (the "Prepackaged Plan"), of the Senior Notes and accrued interest thereon into 95% of a new issue of common stock, $0.01 par value per share ("Common Stock (Successor Company)") of the reorganized Company (the "Restructuring"). The Company solicited and received acceptances of the Prepackaged Plan from the holders of the Senior Notes and its 14% Preferred in anticipation of the commencement of a case under chapter 11 of the Bankruptcy Code (the "Case"). On July 14, 1999, the Company commenced the Case in the U.S. Bankruptcy Court in the Southern District of New York (the "Court") and thereafter continued to operate its business as a debtor-in-possession. On October 20, 1999, the Court confirmed the Prepackaged Plan. On November 17, 1999, the Company executed a post reorganization loan agreement ("Exit Financing Agreement") and consummated the Prepackaged Plan. Pursuant to the terms of the Prepackaged Plan, claims of employees, trade and other creditors of the Company, other than holders of the Senior Notes were paid in full in the ordinary course, unless otherwise agreed. Holders of the Senior Notes received 9,500,000 shares of the Common Stock (Successor Company) in exchange for the Senior Notes. In addition, the Unofficial Committee representing a majority in principal amount of the Senior Notes appointed four of the five members of the Board of Directors of the Company (the "New Board"). The former Chairman and Chief Executive Officer continues to serve as a Director on the New Board. Holders of the 14% Preferred received 325,000 shares of Common Stock (Successor Company) and warrants to purchase up to 722,200 shares of Common Stock (Successor Company) at an exercise price of $10.50 per share which expire three years from the date of grant ("New Warrants"). Holders of existing Common Stock received 175,000 shares of Common Stock (Successor Company) and New Warrants to purchase up to 388,900 shares of Common Stock (Successor Company). Options and warrants to purchase existing common stock were extinguished pursuant to the Prepackaged Plan. F-25 The equity interests issued in connection with the Prepackaged Plan were subject to dilution by certain other equity issuances, including the issuance of 205,000 shares of Common Stock (Successor Company) to certain financial advisors for services rendered in connection with the reorganization, and issuances resulting from the exercise of certain options to purchase up to 5% of Common Stock (Successor Company) to be issued by the New Board pursuant to the terms of a management incentive plan ("1999 Management Incentive Plan") and other awards included as part of the Prepackaged Plan. As of November 17, 1999 (the "Consummation Date"), the total amount of Common Stock (Successor Company) outstanding, after giving effect to the Common Stock (Successor Company) and New Warrants forfeited in connection with the warrant put obligation settlement described in Note 7, was 10,188,630 shares. In addition, 1,074,721 shares of Common Stock (Successor Company) are reserved for future issuance upon the exercise of the New Warrants, and an amount equal to 5% of the shares of Common Stock (Successor Company) is reserved for issuance pursuant to the terms of the 1999 Management Incentive Plan. The Company recorded the effects of fresh start reporting as of November 17, 1999, the Consummation Date of the Company's Prepackaged Plan. In accordance with SOP 90-7, assets and liabilities were restated as of November 17, 1999 to reflect the reorganization value of the Company, which approximated their fair value at the Consummation Date. In addition, the accumulated deficit of the Company through the Consummation Date was eliminated and the debt and capital structure of the Company was recast pursuant to the provisions of the Prepackaged Plan. The reorganization value of the Company's common equity of approximately $63,500 was determined by the Company with the assistance of its financial advisor. This advisor (1) reviewed certain historical information for recent years and interim periods; (2) reviewed certain internal financial and operating data; (3) met with senior management to discuss operations and future prospects; (4) reviewed publicly available financial data and considered the market values of public companies deemed generally comparable to the operating business of the Company; (5) considered certain economic and industry information relevant to the operating business; (6) reviewed a four year forecast prepared by the Company; and (7) conducted such other analysis as appropriate. Based upon the foregoing, the financial advisor determined a range of values for the Company as of the Consummation Date. In developing this range of values the advisor, using rates of 15% to 20%, discounted the Company's four year forecasted free cash flows and an estimate of sales proceeds which would be received if the Company was sold at the end of the four year period within a range of comparable company multiples. A portion of the reorganization value of the Company's common equity was assigned to the New Warrants issued to holders of the 14% Preferred and Common Stock of the Predecessor Company based upon the fair value of the New Warrants ($333 or $0.30 per warrant) with the remaining amount assigned to the Common Stock of the Successor Company (approximately $6.20 per share). Under fresh start reporting, the accumulated deficit of the Company at November 17, 1999 of approximately $73,941, which included the effects of the reorganization adjustments and the extraordinary gain on extinguishment of debt, was eliminated. In addition, the accumulated depreciation and accumulated amortization balances relating to the Company's property and equipment and intangible assets were reduced to zero as part of the fresh start reporting adjustment recognized to restate assets and liabilities to reflect the reorganization value of the Company. F-26 The effects of the Company's Prepackaged Plan and fresh start reporting on the Company's condensed consolidated balance sheet at November 17, 1999 are as follows. PROFORMA CONDENSED CONSOLIDATED BALANCE SHEET November 17, 1999 Predecessor Company (a) (b) Successor Pre-emergence Reorganization Fresh Start Company Balance Sheet Adjustments Adjustment Balance Sheet --------------- --------------- -------------- -------------- Assets Current assets: Cash $6,576 $6,576 Accounts receivable, net 11,179 11,179 Other current assets 1,708 1,708 --------------- --------------- -------------- -------------- Total current assets 19,463 - - 19,463 Property and equipment, net 21,979 $1,315 23,294 Intangible assets, net 80,762 3,753 84,515 Other assets 532 532 --------------- --------------- -------------- -------------- $122,736 - $5,068 $127,804 =============== =============== ============== ============== Liabilities and Shareholders' Equity (Deficit) Current liabilities: Current portion of long-term debt $1,159 $1,159 Accounts payable 9,174 9,174 Accrued expenses 5,987 5,987 --------------- --------------- -------------- -------------- Total current liabilities 16,320 - - 16,320 12% Senior Notes, net 139,438 ($139,438) - Other long-term debt 47,992 47,992 14% Preferred 10,322 (10,322) - Shareholders' Equity (Deficit): Series A Preferred - - Common Stock (Predecessor Company) 188 (188) - Common Stock (Successor Company) - 102 102 Additional Paid-in Capital 61,684 70,579 ($68,873) 63,390 Accumulated Deficit (153,208) 79,267 73,941 - --------------- --------------- -------------- -------------- Shareholders' Equity (Deficit) (91,336) 149,760 5,068 63,492 --------------- --------------- -------------- -------------- $122,736 $ - $5,068 $127,804 =============== =============== ============== ============== (a) To record the issuance of Common Stock (Successor Company) in exchange for the Senior Notes, 14% Preferred, Common Stock (Predecessor Company) and services rendered by certain financial advisors in connection with the Restructuring, less Common Stock (Successor Company) and New Warrants forfeited upon settlement of the warrant put obligation and the extraordinary gain on extinguishment of debt. (b) To record assets and liabilities at their fair value pursuant to fresh start reporting and eliminate the existing accumutated deficit. F-27 14. QUARTERLY RESULTS (UNAUDITED) The following is a summary of unaudited results of operations for the years ended December 31, 2000 and 2001. Quarter Ended 2000 March 31 June 30 September 30 December 31 - ------------------ -------- ------- ------------ ----------- Revenues $14,549 $15,361 $16,017 $12,917 Net loss (5,492) (4,914) (7,814) (30,186) Net loss per common share, basic and diluted (0.54) (0.48) (0.77) (2.96) Quarter Ended 2001 ------------------ Revenues 11,356 12,280 11,817 9,518 Net loss (6,217) (12,786) (7,367) (16,211) Net loss per common share, basic and diluted (0.61) (1.25) (0.72) (1.59) Loss per share amounts for each quarter are required to be computed independently and, therefore, may not equal amounts computed on an annual basis. During the fourth quarter of 2000 and the second and fourth quarters of 2001, the Company recorded losses on asset impairment relating to location contracts of $14,787, $6,323 and $9,507 ($1.45, $0.62 and $0.93 per share), respectively. The Company also wrote-off the carrying value of abandoned location contracts of $2,880, $3,538 and $1,752 ($0.28, $0.35 and $0.17 per share) during the quarters ended September 30, 2000, December 31, 2000 and September 30, 2001, respectively (see Note 6). In the fourth quarter of 2000, the Company recorded a provision for uncollectible accounts receivable relating to dial-around compensation of $4,429 ($0.43 per share) to more closely reflect the actual number of dial-around calls for which the Company expects to be compensated. F-28 PHONETEL TECHNOLOGIES, INC. AND SUBSIDIARY SCHEDULE II - VALUATION AND QUALIFYING ACCOUNTS (In thousands) ------------------ ------------------- ------------------------ ------------------- Balance Additions Deductions for at charged (credited) write-offs and Balance beginning to costs, expenses fresh start at end of period or tax benefit reporting of period ------------------ ------------------- ------------------------ ------------------- TEN MONTHS AND SEVENTEEN DAYS ENDED NOVEMBER 17, 1999 Allowances deducted from related balance sheet accounts: Accounts Receivable 935 345 1,280 Deferred Tax Assets 22,629 (15,506) ($447) 6,676 Intangible Assets 42,852 15,279 (58,131) - ONE MONTH AND THIRTEEN DAYS ENDED DECEMBER 31, 1999 Allowances deducted from related balance sheet accounts: Accounts Receivable 1,280 59 1,339 Deferred Tax Assets 6,676 (2,114) 4,562 Intangible Assets - 1,993 1,993 YEAR ENDED DECEMBER 31, 2000 Allowances deducted from related balance sheet accounts: Accounts Receivable 1,339 4,944 (6,199) 84 Deferred Tax Assets 4,562 8,784 13,346 Intangible Assets 1,993 16,920 (5,038) 13,875 YEAR ENDED DECEMBER 31, 2001 Allowances deducted from related balance sheet accounts: Accounts Receivable 84 328 412 Deferred Tax Assets 13,346 7,181 20,527 Intangible Assets 13,875 12,845 (8,077) 18,643 F-29 SIGNATURES In accordance with Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. PHONETEL TECHNOLOGIES, INC. March 29, 2002 By:/s/ John D. Chichester -------------------------- John D. Chichester President and Chief Executive Officer In accordance with the Exchange Act, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated. Name Title Date /s/ John D. Chichester President, March 29, 2002 - ----------------------------- Chief Executive Officer, John D. Chichester and Director /s/ Richard P. Kebert Chief Financial Officer, March 29, 2002 - ----------------------------- Treasurer and Secretary Richard P. Kebert /s/ Eugene I. Davis Director March 29, 2002 - ----------------------------- Eugene I. Davis /s/ Peter G. Graf Director March 29, 2002 - ----------------------------- Peter G. Graf /s/ Kevin Schottlaender Director March 29, 2002 - ----------------------------- Kevin Schottlaender /s/ Bruce Ferguson Director March 29, 2002 - ----------------------------- Bruce Ferguson </Table> EXHIBIT INDEX 10.23 Amendment to Employment Agreement dated February 28, 2002 by and between PhoneTel Technologies, Inc. and John D. Chichester. 21 Subsidiaries of PhoneTel Technologies, Inc. - ----------------