UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington D.C. 20549 FORM 10-Q [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the Quarterly Period Ended September 30, 2002 or [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the Transition Period From ______ To ______ Commission File Number 0-850 [KEYCORP LOGO] ------------------------------------------------------ (Exact name of registrant as specified in its charter) OHIO 34-6542451 - ----------------------------------------- -------------------------------- (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 127 PUBLIC SQUARE, CLEVELAND, OHIO 44114-1306 - ----------------------------------------- -------------------------------- (Address of principal executive offices) (Zip Code) (216) 689-6300 ------------------------------------------------------ (Registrant's telephone number, including area code) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes |X| No |_| Indicate the number of shares outstanding of each of the issuer's classes of common stock, as of the latest practicable date. Common Shares with a par value of $1 each 424,899,883 Shares - ------------------------------------------ ---------------------------------- (Title of class) (Outstanding at October 31, 2002) KEYCORP TABLE OF CONTENTS PART I. FINANCIAL INFORMATION Item 1. FINANCIAL STATEMENTS Page Number ----------- Consolidated Balance Sheets -- September 30, 2002, December 31, 2001 and September 30, 2001 3 Consolidated Statements of Income -- Three and nine months ended September 30, 2002 and 2001 4 Consolidated Statements of Changes in Shareholders' Equity -- Nine months ended September 30, 2002 and 2001 5 Consolidated Statements of Cash Flow -- Nine months ended September 30, 2002 and 2001 6 Notes to Consolidated Financial Statements 7 Independent Accountants' Review Report 31 Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS 32 Item 3. QUANTITATIVE AND QUALITATIVE DISCLOSURE OF MARKET RISK 69 Item 4. CONTROLS AND PROCEDURES 69 PART II. OTHER INFORMATION Item 1. LEGAL PROCEEDINGS 69 Item 5. OTHER INFORMATION 69 Item 6. EXHIBITS AND REPORTS ON FORM 8-K 69 Signature 71 Management Certifications 72 2 PART I. FINANCIAL INFORMATION Item 1. Financial Statements CONSOLIDATED BALANCE SHEETS SEPTEMBER 30, DECEMBER 31, SEPTEMBER 30, dollars in millions 2002 2001 2001 - -------------------------------------------------------------------------------------------------------------------------------- (UNAUDITED) (UNAUDITED) ASSETS Cash and due from banks $ 3,039 $ 2,891 $ 2,803 Short-term investments 1,190 1,898 1,792 Securities available for sale 7,349 5,346 6,471 Investment securities (fair value: $1,068, $1,128 and $1,186) 1,058 1,119 1,174 Loans, net of unearned income of $1,808, $1,778 and $1,782 62,951 63,309 64,506 Less: Allowance for loan losses 1,489 1,677 1,174 - ------------------------------------------------------------------------------------------------------------------------------- Net loans 61,462 61,632 63,332 Premises and equipment 651 687 682 Goodwill 1,105 1,101 1,121 Corporate-owned life insurance 2,384 2,313 2,289 Accrued income and other assets 5,280 3,951 4,755 - ------------------------------------------------------------------------------------------------------------------------------- Total assets $ 83,518 $ 80,938 $ 84,419 ======== ======== ======== LIABILITIES Deposits in domestic offices: Now and money market deposit accounts $ 14,094 $ 13,461 $ 13,173 Savings deposits 1,987 1,918 1,940 Certificates of deposit($100,0000 or more) 4,807 4,493 4,900 Other time deposits 12,413 13,657 13,513 - ------------------------------------------------------------------------------------------------------------------------------- Total interest bearing 33,301 33,529 33,526 Noninterest-bearing 10,063 9,667 8,643 Deposits in foreign office-- interest-bearing 1,246 1,599 3,203 - ------------------------------------------------------------------------------------------------------------------------------- Total deposits 44,610 44,795 45,372 Federal funds purchased and securities sold under repurchase agreements 6,350 3,735 4,367 Bank notes and other short-term borrowings 2,908 5,549 6,040 Accrued expense and other liabilities 5,438 4,862 5,622 Long-term debt 16,276 14,554 15,114 Corporation-obligated mandatorily redeemable preferred capital securities of subsidiary trusts holding solely subordinated debentures of KeyCorp (See Note 10) 1,282 1,288 1,329 - ------------------------------------------------------------------------------------------------------------------------------- Total liabilities 76,864 74,783 77,844 SHAREHOLDERS' EQUITY Preferred stock, $1 par value; authorized 25,000,000 shares, none issued -- -- -- Common shares, $1 par value; authorized 1,400,000,000 shares; issued 491,888,780 shares 492 492 492 Capital surplus 1,382 1,390 1,393 Retained earnings 6,330 5,856 6,282 Treasury stock, at cost (67,024,459, 67,883,724 and 68,461,648 shares) (1,569) (1,585) (1,599) Accumulated other comprehensive income 19 2 7 - ------------------------------------------------------------------------------------------------------------------------------- Total shareholders' equity 6,654 6,155 6,575 - ------------------------------------------------------------------------------------------------------------------------------- Total liabilities and shareholders' equity $ 83,518 $ 80,938 $ 84,419 ======== ======== ======== =============================================================================================================================== See Notes to Consolidated Statements (Unaudited). 3 CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED) THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, ------------------------ ----------------------- dollars in millions, except per share amounts 2002 2001 2002 2001 - ---------------------------------------------------------------------------------------------------------------------------------- INTEREST INCOME Loans $ 983 $ 1,240 $ 2,957 $ 3,979 Taxable investment securities 6 8 19 23 Tax-exempt investment securities 2 4 8 13 Securities available for sale 97 113 282 348 Short-term investments 7 15 23 54 - --------------------------------------------------------------------------------------------------------------------------------- Total interest income 1,095 1,380 3,289 4,417 INTEREST EXPENSE Deposits 214 343 695 1,191 Federal funds purchased and securities sold under repurchase agreements 23 52 70 174 Bank notes and other short-term borrowings 18 61 65 260 Long-term debt, including capital securities 140 200 422 667 - --------------------------------------------------------------------------------------------------------------------------------- Total interest expense 395 656 1,252 2,292 - --------------------------------------------------------------------------------------------------------------------------------- NET INTEREST INCOME 700 724 2,037 2,125 Provision for loan losses 135 116 406 627 - --------------------------------------------------------------------------------------------------------------------------------- Net interest income after provision for loan losses 565 608 1,631 1,498 NONINTEREST INCOME Trust and investment services income 151 160 467 491 Investment banking and capital markets income 34 26 130 105 Service charges on deposit accounts 102 107 306 281 Corporate-owned life insurance income 25 28 77 82 Letter of credit and loan fees 36 27 93 86 Net securities gains -- 2 1 36 Other income 84 104 249 226 - --------------------------------------------------------------------------------------------------------------------------------- Total noninterest income 432 454 1,323 1,307 NONINTEREST EXPENSE Personnel 358 334 1,082 1,043 Net occupancy 57 60 170 173 Computer processing 45 62 147 187 Equipment 33 37 103 115 Marketing 33 31 89 87 Amortization of intangibles 3 22 8 222 Professional fees 21 26 63 63 Other expense 109 111 323 349 - --------------------------------------------------------------------------------------------------------------------------------- Total noninterest expense 659 683 1,985 2,239 INCOME BEFORE INCOME TAXES AND CUMULATIVE EFFECT OF ACCOUNTING CHANGES 338 379 969 566 Income taxes 93 130 238 235 - --------------------------------------------------------------------------------------------------------------------------------- INCOME BEFORE CUMULATIVE EFFECT OF ACCOUNTING CHANGES 245 249 731 331 Cumulative effect of accounting changes, net of tax (See Note 1) -- -- -- (25) - --------------------------------------------------------------------------------------------------------------------------------- NET INCOME $ 245 $ 249 $ 731 $ 306 ========= ========= ========= ========= Per common share: Income before cumulative effect of accounting changes $ .57 $ .59 $ 1.72 $ .78 Net income .57 .59 1.72 .72 Income before cumulative effect of accounting changes-- assuming dilution .57 .58 1.69 .77 Net income -- assuming dilution .57 .58 1.69 .71 Weighted average common shares outstanding (000) 426,274 424,802 425,746 424,503 Weighted average common shares and potential common shares outstanding (000) 431,326 430,346 431,098 430,009 - --------------------------------------------------------------------------------------------------------------------------------- See Notes to Consolidated Financial Statements (Unaudited). 4 CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY (UNAUDITED) ACCUMULATED LOANS TO TREASURY OTHER COMMON CAPITAL RETAINED ESOP STOCK, COMPREHENSIVE COMPREHENSIVE dollars in millions, except per share amounts SHARES SURPLUS EARNINGS TRUSTEE AT COST INCOME (LOSS) INCOME(b) - --------------------------------------------------------------------------------------------------------------------------------- BALANCE AT DECEMBER 31, 2000 $492 $1,402 $6,352 $(13) $(1,600) $(10) Net income 306 $306 Other comprehensive income (losses): Net unrealized gains on securities available for sale, net of income taxes of $25 (a) 37 37 Cumulative effect of change in accounting for derivative financial instruments, net of income taxes of ($12) (22) (22) Net unrealized losses on derivative financial instruments, net of income taxes of ($2) (3) (3) Foreign currency translation adjustments 5 5 ----------- Total comprehensive income $323 ===== Cash dividends declared on common shares ($.885 per share) (376) Issuance of common shares: Acquisition - 370,830 shares 9 Employee benefit and dividend reinvestment plans-- 1,491,537 net shares (9) 42 Repurchase of common shares - 2,035,600 shares (50) ESOP transactions 13 - --------------------------------------------------------------------------------------------------------------------- BALANCE AT SEPTEMBER 30, 2001 $492 $1,393 $6,282 -- $(1,599) $ 7 ==== ====== ======= ==== ======= ==== ===================================================================================================================== BALANCE AT DECEMBER 31, 2001 $492 $1,390 $5,856 -- $(1,585) $ 2 Net income 731 $731 Other comprehensive income (losses): Net unrealized gains on securities available for sale, net of income taxes of $10 (a) 17 17 Net unrealized losses on derivative financial instruments, net of income taxes of ($7) (10) (10) Foreign currency translation adjustments 10 10 ----------- Total comprehensive income $748 ===== Cash dividends declared on common shares ($.60 per share) (257) Issuance of common shares: Employee benefit and dividend reinvestment plans-- 2,639,265 net shares (8) 62 Repurchase of common shares - 1,780,000 shares (46) - --------------------------------------------------------------------------------------------------------------------- BALANCE AT SEPTEMBER 30, 2002 $492 $1,382 $6,330 -- $(1,569) $ 19 ==== ====== ====== ==== ======== ===== ===================================================================================================================== (a) Net of reclassification adjustments. (b) For the three months ended September 30, 2002 and 2001, comprehensive income was $231 million and $262 million, respectively. See Notes to Consolidated Financial Statements (Unaudited). 5 CONSOLIDATED STATEMENTS OF CASH FLOW (UNAUDITED) NINE MONTHS ENDED SEPTEMBER 30, ------------------------------- in millions 2002 2001 - ----------------------------------------------------------------------------------------------------------------------------- OPERATING ACTIVITIES Net income $ 731 $ 306 Adjustments to reconcile net income to net cash provided by operating activities: Provision for loan losses 406 627 Cumulative effect of accounting changes, net of tax -- 25 Depreciation expense and software amortization 169 215 Amortization of intangibles 8 222 Net securities gains (1) (36) Net losses from principal investments 1 33 Net gains from loan securitizations and sales (34) (40) Deferred income taxes 64 138 Net (increase) decrease in mortgage loans held for sale 10 (330) Net increase in trading account assets (153) (101) Net decrease in accrued restructuring charges (27) (58) Other operating activities, net (214) (368) - ----------------------------------------------------------------------------------------------------------------------------- NET CASH PROVIDED BY OPERATING ACTIVITIES 960 633 INVESTING ACTIVITIES Net increase in loans, excluding acquisitions, sales and divestitures (2,448) (1,665) Purchases of loans -- (107) Proceeds from loan securitizations and sales 2,224 4,061 Purchases of investment securities (85) (207) Proceeds from sales of investment securities 37 39 Proceeds from prepayments and maturities of investment securities 101 169 Purchases of securities available for sale (4,965) (3,321) Proceeds from sales of securities available for sale 1,004 325 Proceeds from prepayments and maturities of securities available for sale 1,928 3,843 Net decrease in other short-term investments 861 193 Purchases of premises and equipment (68) (82) Proceeds from sales of premises and equipment 8 13 Proceeds from sales of other real estate owned 32 19 Cash used in acquisitions, net of cash acquired (15) (3) - ------------------------------------------------------------------------------------------------------------------------------ NET CASH PROVIDED BY (USED IN) INVESTING ACTIVITIES (1,386) 3,277 FINANCING ACTIVITIES Net decrease in deposits (229) (3,277) Net decrease in short-term borrowings (26) (1,486) Net proceeds from issuance of long-term debt, including capital securities 4,467 3,542 Payments on long-term debt, including capital securities (3,241) (2,687) Loan payments received from ESOP trustee -- 13 Purchases of treasury stock (46) (50) Net proceeds from issuance of common stock 32 25 Cash dividends paid (383) (376) - ------------------------------------------------------------------------------------------------------------------------------ NET CASH PROVIDED BY (USED IN) FINANCING ACTIVITIES 574 (4,296) - ----------------------------------------------------------------------------------------------------------------------------- NET INCREASE (DECREASE) IN CASH AND DUE FROM BANKS 148 (386) CASH AND DUE FROM BANKS AT BEGINNING OF PERIOD 2,891 3,189 - ----------------------------------------------------------------------------------------------------------------------------- CASH AND DUE FROM BANKS AT END OF PERIOD $ 3,039 $ 2,803 ======== ======== - ----------------------------------------------------------------------------------------------------------------------------- Additional disclosures relative to cash flow: Interest paid $1,199 $2,148 Income taxes paid 131 95 Noncash items: Derivative assets resulting from adoption of new accounting standard -- $120 Derivative liabilities resulting from adoption of new accounting standard -- 152 - ----------------------------------------------------------------------------------------------------------------------------- See Notes to Consolidated Financial Statements (Unaudited). 6 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 1. BASIS OF PRESENTATION The unaudited condensed consolidated interim financial statements include the accounts of KeyCorp and its subsidiaries. All significant intercompany accounts and transactions have been eliminated in consolidation. KeyCorp evaluates whether to consolidate entities in which it has invested based on the nature and amount of equity contributed by third parties, the decision-making power granted to these parties and the extent of their control over the entities' operating and financial policies. Entities that KeyCorp controls, generally through majority ownership, are consolidated and are considered subsidiaries. Unconsolidated investments in entities in which KeyCorp has significant influence over operating and financing decisions (usually defined as a voting or economic interest of 20 to 50%) are accounted for by the equity method. Unconsolidated investments in entities in which KeyCorp has a voting or economic interest of less than 20% are generally carried at cost. Investments held by KeyCorp's broker/dealer and investment company subsidiaries are carried at estimated fair value. KeyCorp uses special purpose entities ("SPEs"), including securitization trusts and an asset-backed commercial paper conduit, in the normal course of business for funding purposes and to structure capital markets activities. SPEs established by KeyCorp as qualifying special purpose entities ("QSPEs") under the provisions of Statement of Financial Accounting Standards ("SFAS") No. 140, "Accounting for Transfers and Servicing of Financial Assets and Extinguishments of Liabilities," are not consolidated. Nonqualifying SPEs are evaluated for consolidation by KeyCorp based on the nature and amount of equity contributed by third parties, the risks and rewards of the parties and the control they exercise over the SPE's activities. Securitization trusts sponsored by KeyCorp are not consolidated. Also, KeyCorp does not consolidate an asset-backed commercial paper conduit for which it is a referral agent. The conduit is owned by a third party and administered by an unaffiliated financial institution. KeyCorp refers assets belonging to a number of third parties to the conduit, to which it has made liquidity and credit enhancement commitments. Multiple parties involved in the conduit's activities share the risks and rewards from those activities. Additional information on SFAS No. 140 is summarized in Note 1 ("Summary of Significant Accounting Policies") under the heading "Loan Securitizations," on page 59 of Key's 2001 Annual Report to Shareholders. Additional information on the conduit is summarized in Note 13 ("Other Financial Instruments with Off-Balance Sheet Risk") starting on page 26 of this report. Management believes that the unaudited condensed consolidated interim financial statements reflect all adjustments of a normal recurring nature and disclosures which are necessary for a fair presentation of the results for the interim periods presented. Some previously reported results have been reclassified to conform to current reporting practices. The results of operations for the interim periods are not necessarily indicative of the results of operations to be expected for the full year. When you read these financial statements, you should also look at the audited consolidated financial statements and related notes included in Key's 2001 Annual Report to Shareholders. As used in these Notes, KeyCorp refers solely to the parent company and Key refers to the consolidated entity consisting of KeyCorp and its subsidiaries. ACCOUNTING PRONOUNCEMENTS ADOPTED IN 2002 EXTINGUISHMENT OF DEBT. Effective April 1, 2002, Key adopted SFAS No. 145, "Rescission of FASB Statements No. 4, 44, and 64, Amendment of FASB Statement No. 13 and Technical Corrections." This new standard requires the recognition of gains and losses on the extinguishment of debt as income or loss from continuing operations rather than extraordinary items. The adoption of this standard did not have any impact on Key's financial condition and results of operations. 7 GOODWILL AND OTHER INTANGIBLE ASSETS. "Goodwill" represents the amount by which the cost of net assets acquired exceeds their fair value. Key's "Other intangibles" currently represent primarily the net present value of future economic benefits to be derived from the purchase of core deposits. Effective January 1, 2002, Key adopted SFAS No. 142, "Goodwill and Other Intangible Assets." The new standard replaces APBO No. 17, "Intangible Assets," and eliminates the amortization of goodwill and intangible assets deemed to have indefinite lives. This change will reduce Key's noninterest expense and increase its net income by approximately $80 million, or $.19 per share, for 2002. Under the new accounting standard, goodwill and certain intangible assets are subject to impairment testing, which must be conducted at least annually. Key has determined that its reporting units for purposes of this impairment testing are its major business groups consisting of Key Consumer Banking, Key Corporate Finance and Key Capital Partners. The first step in this testing requires Key to determine the fair value of its reporting units by using various valuation techniques recommended by the standard. In its transitional impairment testing, Key used a discounted cash flow methodology for determining the fair value of its reporting units. These fair values were reviewed for reasonableness using a relative valuation methodology. The fair value of each reporting unit is compared with its carrying amount. If the fair value of a particular reporting unit exceeds its carrying amount, no impairment is indicated and further testing is not required. If the carrying amount of any reporting unit exceeds its fair value, goodwill impairment may be indicated and the second step of this testing is required. Key would assume that the purchase price of the reporting unit is its fair value as determined in the first step and then allocate that purchase price to the fair value of the assets (excluding goodwill) and liabilities of the reporting unit. Any excess of the purchase price over the fair value of the reporting unit's assets and liabilities represents the implied fair value of goodwill. An impairment loss would be recognized, as a charge to earnings, to the extent that the carrying amount of the reporting unit's recorded goodwill exceeds the implied fair value of goodwill. Any impairment losses that result from the initial application of SFAS No. 142 would be reported as a "cumulative effect of accounting change" on the income statement. Transitional impairment tests to determine the amount of any such losses must be completed no later than December 31, 2002. Key completed its transitional goodwill impairment testing during the first quarter of 2002, and determined that no impairment existed as of January 1, 2002. The annual goodwill impairment testing required by SFAS No. 142 will be performed in the fourth quarter of each year beginning in 2002. Any future impairment losses would be recorded as part of income from operations. For additional information pertaining to Key's intangible assets and the effect of adopting SFAS No. 142, see Note 8 ("Goodwill and Other Intangible Assets") on page 20. IMPAIRMENT OR DISPOSAL OF LONG-LIVED ASSETS. Effective January 1, 2002, Key adopted SFAS No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets." The new standard maintains the previous accounting for the impairment or disposal of long-lived assets, but also establishes more restrictive criteria that have to be met to classify such an asset as "held for sale." SFAS No. 144 also increases the range of dispositions that qualify for reporting as discontinued operations and changes the manner in which expected future operating losses from such operations are to be reported. The adoption of this standard did not have any impact on Key's financial condition and results of operations. CUMULATIVE EFFECT OF ACCOUNTING CHANGES In 2001, Key adopted new accounting guidance on how to record interest income and measure impairment on beneficial interests retained in a securitization transaction accounted for as a sale under SFAS No. 140, "Accounting for Transfers and Servicing of Financial Assets and Extinguishments of Liabilities." As a result, Key recorded a cumulative after-tax loss of $24 million in earnings for the second quarter of 2001. Effective January 1, 2001, Key adopted SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities." This new standard establishes the appropriate accounting and reporting for derivative instruments and for hedging activities. As a result of adopting SFAS No. 133, Key recorded cumulative 8 after-tax losses of $1 million in earnings and $22 million in "other comprehensive income (loss)" as of January 1, 2001. More information related to SFAS No. 140 and SFAS No. 133 is disclosed in Note 1 ("Summary of Significant Accounting Policies"), which begins on page 58 of Key's 2001 Annual Report to Shareholders. ACCOUNTING PRONOUNCEMENTS PENDING ADOPTION COSTS ASSOCIATED WITH EXIT OR DISPOSAL ACTIVITIES. In July 2002, the FASB issued SFAS No. 146, "Accounting for Costs Associated with Exit or Disposal Activities." This new standard is effective for exit or disposal activities initiated after December 31, 2002. SFAS No. 146 substantially changes the rules for recognizing costs, particularly the timing of the recognition of exit or disposal costs associated with corporate restructuring activities. This accounting guidance generally requires costs such as lease or other contract termination costs and one-time termination benefits associated with exit or disposal activities to be recognized when incurred rather than at the date of a commitment to an exit or disposal plan. Key will adopt SFAS No. 146 for restructuring activities initiated on or after January 1, 2003. Management expects that the adoption of SFAS No. 146 will not affect Key's financial condition and results of operations. ASSET RETIREMENT OBLIGATIONS. In August 2001, the FASB issued SFAS No. 143, "Accounting for Asset Retirement Obligations." The new standard takes effect for fiscal years beginning after June 15, 2002. SFAS No. 143 addresses the accounting for legal obligations associated with the retirement of tangible long-lived assets and requires a liability to be recognized for the fair value of these obligations in the period they are incurred. Related costs are capitalized as part of the carrying amounts of the assets to be retired and amortized over the assets' useful lives. Key will adopt SFAS No. 143 as of January 1, 2003. Management is evaluating the extent to which it may affect Key's financial condition and results of operations. SUBSEQUENT EVENT ACCOUNTING FOR STOCK COMPENSATION. In September 2002, KeyCorp's Board of Directors approved management's recommendation to change Key's method of accounting for stock options granted to eligible employees and directors. Effective January 1, 2003, Key will adopt the fair value method of accounting as outlined in SFAS No. 123, "Accounting for Stock Compensation." Under SFAS No. 123, companies may either recognize the compensation cost associated with stock options as expense over the respective vesting periods or disclose the pro forma impact on earnings in their audited financial statements. Key has historically followed the latter approach. Management believes that expensing this form of employee compensation is in line with other actions that have been taken over the past several quarters, such as expanding Key's line of business disclosures, to provide investors with a clearer picture of the company's financial performance. Management intends to apply the change in accounting prospectively to all awards granted subsequent to the effective date. Based on the valuation and timing of options granted in 2002, management estimates that the accounting change will reduce Key's diluted earnings per common share by approximately $.04 in 2003. The effect on Key's earnings per common share in subsequent years will depend on the number and timing of options granted and the related assumptions used to estimate their fair value. 9 2. EARNINGS PER COMMON SHARE Key calculates its basic and diluted earnings per common share as follows: THREE MONTHS ENDED SEPTEMBER 30, NINE MONTHS ENDED SEPTEMBER 30, -------------------------------- ------------------------------- dollars in millions, except per share amounts 2002 2001 2002 2001 - ------------------------------------------------------------------------------------------------------------------------------- EARNINGS Income before cumulative effect of accounting changes $ 245 $ 249 $ 731 $ 331 Net income 245 249 731 306 - ------------------------------------------------------------------------------------------------------------------------------ WEIGHTED AVERAGE COMMON SHARES Weighted average common shares outstanding (000) 426,274 424,802 425,746 424,503 Effect of dilutive common stock options (000) 5,052 5,544 5,352 5,506 - ------------------------------------------------------------------------------------------------------------------------------ Weighted average common shares and potential common shares outstanding(000) 431,326 430,346 431,098 430,009 ======== ======== ======== ======== - ------------------------------------------------------------------------------------------------------------------------------ EARNINGS PER COMMON SHARE Income per common share before cumulative effect of accounting changes $ .57 $ .59 $ 1.72 $ .78 Net income per common share .57 .59 1.72 .72 Income per common share before cumulative effect of accounting changes -- assuming dilution .57 .58 1.69 .77 Net income per common share-- assuming dilution .57 .58 1.69 .71 =============================================================================================================================== 3. ACQUISITIONS AND DIVESTITURE Business acquisitions and the divestiture that Key completed during 2001 and the first nine months of 2002 are summarized below. ACQUISITIONS CONNING ASSET MANAGEMENT On June 28, 2002, Key purchased substantially all of the mortgage loan and real estate business of Conning Asset Management, headquartered in Hartford, Connecticut. Conning's mortgage loan and real estate business originates, securitizes and services multi-family, retail, industrial and office property mortgage loans on behalf of pension fund and life insurance company investors. At the date of acquisition, the business had net assets of $17 million and serviced approximately $4 billion in commercial mortgage loans through its St. Louis office. In accordance with a confidentiality clause in the purchase agreement, the terms, which are not material, have not been disclosed. THE WALLACH COMPANY INC. On January 2, 2001, Key purchased The Wallach Company, Inc., an investment banking firm headquartered in Denver, Colorado. Key paid the purchase price of approximately $11 million using a combination of cash and 370,830 Key common shares. Goodwill of approximately $9 million was recorded and, through December 31, 2001, was being amortized using the straight-line method over a period of 10 years. DIVESTITURE 401(k) RECORDKEEPING BUSINESS On June 12, 2002, Key sold its 401(k) recordkeeping business. Key recognized a gain of $3 million ($2 million after tax), which is included in "other income" on the income statement. TRANSACTION PENDING AT SEPTEMBER 30, 2002 UNION BANKSHARES, LTD. On September 25, 2002, Key entered into a definitive agreement to purchase Union Bankshares, Ltd., headquartered in Denver, Colorado. The transaction, which is subject to approval by Union Bankshares' 10 shareholders and certain regulatory agencies, is expected to close during the fourth quarter of 2002. Under the terms of the agreement, Union Bankshares' shareholders would receive a cash distribution of $22.63 per each Union Bankshares' common share. Union Bankshares, Ltd. had seven branches and assets of $454 million as of June 30, 2002. 4. LINE OF BUSINESS RESULTS Key has three major business groups that consist of 10 lines of business: KEY CONSUMER BANKING GROUP RETAIL BANKING provides individuals with branch-based deposit and investment products, personal finance services and loans, including residential mortgages, home equity and various types of installment loans. SMALL BUSINESS provides small businesses with deposit, investment and credit products and business advisory services. INDIRECT LENDING offers automobile, marine and recreational vehicle (RV) loans to consumers through dealers, and finances inventory for automobile, marine and RV dealers. For students and their parents, it also provides education loans, insurance and interest-free payment plans. NATIONAL HOME EQUITY provides primarily prime and near-prime mortgage and home equity loan products to individuals. It originates these products outside of Key's retail branch system. It also works with mortgage brokers and home improvement contractors to provide home equity and home improvement solutions. KEY CORPORATE FINANCE GROUP CORPORATE BANKING provides financing, cash and investment management and business advisory services to middle-market companies and large corporations. NATIONAL COMMERCIAL REAL ESTATE provides construction and interim lending, permanent debt placements and servicing, and equity and investment banking services to developers, brokers and owner-investors. This line of business deals exclusively with nonowner-occupied properties. NATIONAL EQUIPMENT FINANCE meets the equipment leasing needs of companies worldwide and provides equipment manufacturers, distributors and resellers with equipment financing options for their clients. Lease financing receivables and related revenues are assigned to Corporate Banking or National Commercial Real Estate if one of those businesses is principally responsible for maintaining the relationship with the client. KEY CAPITAL PARTNERS GROUP VICTORY CAPITAL MANAGEMENT manages or advises on investment portfolios, nationally, for corporations, labor unions, not-for-profit organizations, governments and individuals. These portfolios may be managed in separate accounts, commingled funds or the Victory family of mutual funds. It also provides administrative services for retirement plans. HIGH NET WORTH offers financial, estate and retirement planning and asset management services. Its solutions address the high net worth clients' banking, brokerage, trust, portfolio management, insurance, charitable giving and related needs. CAPITAL MARKETS offers investment banking, capital raising, hedging strategies, trading and financial strategies to public and privately held companies, institutions and government organizations. OTHER SEGMENTS Other segments consist primarily of Treasury, Principal Investing and the net effect of funds transfer pricing. 11 RECONCILING ITEMS Total assets included under reconciling items represent primarily the unallocated portion of nonearning assets of corporate support functions. Charges related to the funding of these assets are part of net interest income and are allocated to the business segments through noninterest expense. Reconciling items also include significant nonrecurring charges (see note b to the table on pages 13 and 14). The table that spans pages 13 and 14 shows selected financial data for each major business group for the three- and nine-month periods ended September 30, 2002 and 2001. This table is accompanied by additional supplementary information for each of the lines of business that comprise these groups. The financial information was derived from the internal financial reporting system that management uses to monitor and manage Key's financial performance. Accounting principles generally accepted in the United States guide financial accounting, but there is no authoritative guidance for "management accounting"--the way management uses its judgment and experience to make reporting decisions. Consequently, the line of business results Key reports may not be comparable with results presented by other companies. The selected financial data are based on internal accounting policies designed to compile results on a consistent basis and in a manner that reflects the underlying economics of the businesses. As such: - - Net interest income is determined by assigning a standard cost for funds used (or a standard credit for funds provided) to assets (and liabilities) based on their maturity, prepayment and/or repricing characteristics. The net effect of this funds transfer pricing is included in the "Other Segments" columns. - - Indirect expenses, such as computer servicing costs and corporate overhead, are allocated based on assumptions of the extent to which each line actually uses the services. - - The provision for loan losses reflects credit quality expectations over a normal business cycle. This "normalized provision for loan losses" does not necessarily coincide with actual net loan charge-offs at any given point in the cycle. The level of the consolidated provision is based upon the methodology that management uses to estimate Key's consolidated allowance for loan losses. This methodology is described in Note 1 ("Summary of Significant Accounting Policies") under the heading "Allowance for Loan Losses," on page 59 of Key's 2001 Annual Report to Shareholders. - - Income taxes are allocated based on the statutory Federal income tax rate of 35% (adjusted for tax-exempt interest income, income from corporate-owned life insurance and tax credits associated with investments in low-income housing projects) and a blended state income tax rate (net of the Federal income tax benefit) of 2%. - - Capital is assigned based on management's assessment of economic risk factors (primarily credit, operating and market risk). Developing and applying the methodologies that management uses to allocate items among Key's lines of business is a dynamic process. Accordingly, financial results may be revised periodically to reflect accounting enhancements, changes in the risk profile of a particular business or changes in Key's organization structure. The financial data reported for all periods presented in the following tables reflect the following changes that occurred during the first nine months of 2002: - - The Small Business line of business moved from Key Corporate Finance to Key Consumer Banking. - - Methodologies used to allocate certain overhead costs, management fees and funding costs were refined. - - The use of revenue and expense sharing was discontinued. Under this approach, noninterest income and expense attributable to Key Capital Partners had been assigned to the other business groups if one of those groups was principally responsible for maintaining the relationship with the client that used Key Capital Partner's products and services. 12 KEY CONSUMER KEY CORPORATE KEY CAPITAL THREE MONTHS ENDED SEPTEMBER 30, BANKING GROUP FINANCE GROUP PARTNERS GROUP ---------------------- ------------------- --------------------- dollars in millions 2002 2001 2002 2001 2002 2001 - ------------------------------------------------------------------------------------------------------------------------------------ SUMMARY OF OPERATIONS Net interest income (taxable equivalent) $ 447 $ 462 $ 281 $ 272 $ 59 $ 52 Noninterest income 136 140 54 55 206 234 - ------------------------------------------------------------------------------------------------------------------------------------ Total revenue (taxable equivalent)(a) 583 602 335 327 265 286 Provision for loan losses 63 54 43 43 2 2 Depreciation and amortization expense 35 54 9 15 12 24 Noninterest expense 291 289 114 110 191 202 - ------------------------------------------------------------------------------------------------------------------------------------ Income (loss) before income taxes (taxable equivalent) 194 205 169 159 60 58 Allocated income taxes and taxable-equivalent adjustments 72 80 63 61 22 24 - ------------------------------------------------------------------------------------------------------------------------------------ Net income (loss) $ 122 $ 125 $ 106 $ 98 $ 38 $ 34 ======== ======== ======== ======== ======== ======== Percent of consolidated net income 50% 50% 43% 39% 16% 14% Percent of total segments net income 46 48 40 37 14 13 - ------------------------------------------------------------------------------------------------------------------------------------ AVERAGE BALANCES Loans $ 28,191 $ 27,729 $ 29,101 $ 31,137 $ 4,900 $ 5,455 Total assets(a) 30,369 30,340 30,431 32,627 8,388 9,176 Deposits 33,581 34,636 3,379 3,052 3,699 3,368 - ------------------------------------------------------------------------------------------------------------------------------------ OTHER FINANCIAL DATA Net loan charge-offs $ 68 $ 81 $ 115 $ 87 $ 2 $ 5 Return on average allocated equity 24.25% 23.35% 15.13% 13.86% 15.74% 13.00% ==================================================================================================================================== KEY CONSUMER KEY CORPORATE KEY CAPITAL NINE MONTHS ENDED SEPTEMBER 30, BANKING GROUP FINANCE GROUP PARTNERS GROUP ---------------------- -------------------- -------------------- dollars in millions 2002 2001 2002 2001 2002 2001 - ------------------------------------------------------------------------------------------------------------------------------------ SUMMARY OF OPERATIONS Net interest income (taxable equivalent) $ 1,346 $ 1,359 $ 847 $ 806 $ 169 $ 160 Noninterest income 377 369 157 175 662 713 - ------------------------------------------------------------------------------------------------------------------------------------ Total revenue (taxable equivalent)(a) 1,723 1,728 1,004 981 831 873 Provision for loan losses 188 163 133 129 7 7 Depreciation and amortization expense 106 165 29 47 41 73 Noninterest expense 886 855 337 340 596 627 - ------------------------------------------------------------------------------------------------------------------------------------ Income (loss) before income taxes (taxable equivalent) and cumulative effect of accounting changes 543 545 505 465 187 166 Allocated income taxes and taxable-equivalent adjustments 203 215 189 178 70 69 - ------------------------------------------------------------------------------------------------------------------------------------ Income (loss) before cumulative effect of accounting changes 340 330 316 287 117 97 Cumulative effect of accounting changes -- (24) -- -- -- -- - ------------------------------------------------------------------------------------------------------------------------------------ Net income (loss) $ 340 $ 306 $ 316 $ 287 $ 117 $ 97 ======== ======== ======== ======== ======== ======= Percent of consolidated net income 47% 100% 43% 94% 16% 32% Percent of total segments net income 45 43 42 41 15 14 - ------------------------------------------------------------------------------------------------------------------------------------ AVERAGE BALANCES Loans $ 27,818 $ 27,940 $ 29,479 $ 31,268 $ 4,884 $ 5,500 Total assets(a) 29,981 30,686 30,715 32,724 8,268 9,148 Deposits 33,955 35,449 3,202 3,044 3,654 3,690 - ------------------------------------------------------------------------------------------------------------------------------------ OTHER FINANCIAL DATA Net loan charge-offs $ 223 $ 233 $ 360 $ 204 $ 11 $ 12 Return on average allocated equity 22.91% 18.03% 15.11% 13.78% 16.35% 12.21% ==================================================================================================================================== (a) Substantially all revenue generated by Key's major business groups is derived from clients resident in the United States. Substantially all long-lived assets, including premises and equipment, capitalized software and goodwill, held by Key's major business groups are located in the United States. (b) Significant nonrecurring charges included under reconciling items for the nine-month period ended September 30, 2001, are as follows: - Noninterest income includes a $40 million ($25 million after tax) second quarter loss recorded in connection with declines in leased vehicle residual values. - The provision for loan losses includes an additional provision of $300 million ($189 million after tax) recorded during the second quarter in connection with Key's decision to discontinue certain credit-only commercial relationships. - Noninterest expense includes a goodwill write-down of $150 million associated with Key's decision to downsize its automobile finance business, additional litigation reserves of $20 million ($13 million after tax) and other charges of $2 million ($1 million after tax). All of these charges were recorded in the second quarter. 13 THREE MONTHS ENDED SEPTEMBER 30, OTHER SEGMENTS TOTAL SEGMENTS ----------------------- --------------------- dollars in millions 2002 2001 2002 2001 - -------------------------------------------------------------------------------------------------------------- SUMMARY OF OPERATIONS Net interest income (taxable equivalent) $ (44) $ (28) $ 743 $ 758 Noninterest income 32 25 428 454 - -------------------------------------------------------------------------------------------------------------- Total revenue (taxable equivalent)(a) (12) (3) 1,171 1,212 Provision for loan losses 1 1 109 100 Depreciation and amortization expense -- -- 56 93 Noninterest expense 6 6 602 607 - -------------------------------------------------------------------------------------------------------------- Income (loss) before income taxes (taxable equivalent) (19) (10) 404 412 Allocated income taxes and taxable-equivalent adjustments (17) (15) 140 150 - -------------------------------------------------------------------------------------------------------------- Net income (loss) $ (2) $ 5 $ 264 $ 262 ======== ======== ======== ======== Percent of consolidated net income (1)% 2% 108% 105% Percent of total segments net income -- 2 100 100 - -------------------------------------------------------------------------------------------------------------- AVERAGE BALANCES Loans $ 1,209 $ 1,774 $ 63,401 $ 66,095 Total assets(a) 11,187 11,488 80,375 83,631 Deposits 4,076 4,166 44,735 45,222 - -------------------------------------------------------------------------------------------------------------- OTHER FINANCIAL DATA Net loan charge-offs -- -- $ 185 $ 173 Return on average allocated equity N/M N/M 17.09% 16.12% ============================================================================================================== THREE MONTHS ENDED SEPTEMBER 30, RECONCILING ITEMS KEY ----------------------- ----------------------- dollars in millions 2002 2001 2002 2001 - -------------------------------------------------------------------------------------------------------------- SUMMARY OF OPERATIONS Net interest income (taxable equivalent) $ (21) $ (28) $ 722 $ 730 Noninterest income 4 -- 432 454 - -------------------------------------------------------------------------------------------------------------- Total revenue (taxable equivalent)(a) (17) (28) 1,154 1,184 Provision for loan losses 26 16 135 116 Depreciation and amortization expense -- -- 56 93 Noninterest expense 1 (17) 603 590 - -------------------------------------------------------------------------------------------------------------- Income (loss) before income taxes (taxable equivalent) (44) (27) 360 385 Allocated income taxes and taxable-equivalent adjustments (25) (14) 115 136 - -------------------------------------------------------------------------------------------------------------- Net income (loss) $ (19) $ (13) $ 245 $ 249 ======== ======== ======== ======== Percent of consolidated net income (8)% (5)% 100% 100% Percent of total segments net income N/A N/A N/A N/A - -------------------------------------------------------------------------------------------------------------- AVERAGE BALANCES Loans $ 85 $ 103 $ 63,486 $ 66,198 Total assets(a) 1,560 1,248 81,935 84,879 Deposits (71) 11 44,664 45,233 - -------------------------------------------------------------------------------------------------------------- OTHER FINANCIAL DATA Net loan charge-offs -- -- $ 185 $ 173 Return on average allocated equity N/M N/M 14.74% 15.20% ============================================================================================================== NINE MONTHS ENDED SEPTEMBER 30, OTHER SEGMENTS TOTAL SEGMENTS --------------------- ---------------------- dollars in millions 2002 2001 2002 2001 - --------------------------------------------------------------------------------------------------------------- SUMMARY OF OPERATIONS Net interest income (taxable equivalent) $ (142) $ (92) $ 2,220 $ 2,233 Noninterest income 91 85 1,287 1,342 - -------------------------------------------------------------------------------------------------------------- Total revenue (taxable equivalent)(a) (51) (7) 3,507 3,575 Provision for loan losses 3 3 331 302 Depreciation and amortization expense -- 1 176 286 Noninterest expense 19 17 1,838 1,839 - -------------------------------------------------------------------------------------------------------------- Income (loss) before income taxes (taxable equivalent) and cumulative effect of accounting changes (73) (28) 1,162 1,148 Allocated income taxes and taxable-equivalent adjustments (58) (43) 404 419 - -------------------------------------------------------------------------------------------------------------- Income (loss) before cumulative effect of accounting changes (15) 15 758 729 Cumulative effect of accounting changes -- (1) -- (25) - -------------------------------------------------------------------------------------------------------------- Net income (loss) $ (15) $ 14 $ 758 $ 704 ======== ======== ======== ======== Percent of consolidated net income (2)% 4% 104% 230% Percent of total segments net income (2) 2 100 100 - -------------------------------------------------------------------------------------------------------------- AVERAGE BALANCES Loans $ 1,321 $ 1,912 $ 63,502 $ 66,620 Total assets(a) 10,810 11,718 79,774 84,276 Deposits 3,649 3,586 44,460 45,769 - -------------------------------------------------------------------------------------------------------------- OTHER FINANCIAL DATA Net loan charge-offs -- $ 4 $ 594 $ 453 Return on average allocated equity N/M N/M 16.53% 14.26% ============================================================================================================== NINE MONTHS ENDED SEPTEMBER 30, RECONCILING ITEMS(b) KEY ------------------------ --------------------- dollars in millions 2002 2001 2002 2001 - ---------------------------------------------------------------------------------------------------------------- SUMMARY OF OPERATIONS Net interest income (taxable equivalent) $ (75) $ (89) $ 2,145 $ 2,144 Noninterest income 36 (35) 1,323 1,307 - -------------------------------------------------------------------------------------------------------------- Total revenue (taxable equivalent)(a) (39) (124) 3,468 3,451 Provision for loan losses 75 325 406 627 Depreciation and amortization expense 1 151 177 437 Noninterest expense (30) (37) 1,808 1,802 - -------------------------------------------------------------------------------------------------------------- Income (loss) before income taxes (taxable equivalent) and cumulative effect of accounting changes (85) (563) 1,077 585 Allocated income taxes and taxable-equivalent adjustments (58) (165) 346 254 - -------------------------------------------------------------------------------------------------------------- Income (loss) before cumulative effect of accounting changes (27) (398) 731 331 Cumulative effect of accounting changes -- -- -- (25) - -------------------------------------------------------------------------------------------------------------- Net income (loss) $ (27) $ (398) $ 731 $ 306 ======== ======== ======== ======== Percent of consolidated net income (4)% (130)% 100% 100% Percent of total segments net income N/A N/A N/A N/A - -------------------------------------------------------------------------------------------------------------- AVERAGE BALANCES Loans $ 132 $ 105 $ 63,634 $ 66,725 Total assets(a) 1,685 1,448 81,459 85,724 Deposits (78) (19) 44,382 45,750 - -------------------------------------------------------------------------------------------------------------- OTHER FINANCIAL DATA Net loan charge-offs -- -- $ 594 $ 453 Return on average allocated equity N/M N/M 15.13% 6.21% =============================================================================================================== N/A = Not Applicable N/M = Not Meaningful 14 Supplementary information (Key Consumer Banking lines of business) THREE MONTHS ENDED SEPTEMBER 30, RETAIL BANKING SMALL BUSINESS ------------------------ ------------------------- dollars in millions 2002 2001 2002 2001 - --------------------------------------------------------------------------------------------------------------------------------- Total revenue (taxable equivalent) $ 333 $ 347 $102 $102 Provision for loan losses 15 13 9 9 Noninterest expense 202 213 42 44 Net income 73 74 32 30 Net loan charge-offs 15 18 16 12 Return on average allocated equity 51.08% 51.96% 39.06% 35.11% Full-time equivalent employees 6,066 6,246 271 257 - --------------------------------------------------------------------------------------------------------------------------------- THREE MONTHS ENDED SEPTEMBER 30, INDIRECT LENDING NATIONAL HOME EQUITY ------------------------ ------------------------- dollars in millions 2002 2001 2002 2001 - -------------------------------------------------------------------------------------------------------------------------------- Total revenue (taxable equivalent) $86 $104 $ 62 $ 49 Provision for loan losses 27 26 12 6 Noninterest expense 41 49 41 37 Net income 11 18 6 3 Net loan charge-offs 28 39 9 12 Return on average allocated equity 6.68% 9.29% 5.28% 2.64% Full-time equivalent employees 752 768 1,170 1,192 - --------------------------------------------------------------------------------------------------------------------------------- NINE MONTHS ENDED SEPTEMBER 30, RETAIL BANKING SMALL BUSINESS ------------------------ --------------------------- dollars in millions 2002 2001 2002 2001 - ----------------------------------------------------------------------------------------------------------------------------------- Total revenue (taxable equivalent) $ 973 $ 996 $296 $290 Provision for loan losses 42 37 27 28 Noninterest expense 611 643 127 133 Net income 200 192 89 80 Net loan charge-offs 51 48 45 32 Return on average allocated equity 48.80% 43.00% 37.54% 31.09% Full-time equivalent employees 6,066 6,246 271 257 - ----------------------------------------------------------------------------------------------------------------------------------- NINE MONTHS ENDED SEPTEMBER 30, INDIRECT LENDING NATIONAL HOME EQUITY ------------------------ ---------------------------- dollars in millions 2002 2001 2002 2001 - ----------------------------------------------------------------------------------------------------------------------------------- Total revenue (taxable equivalent) $273 $308 $ 181 $ 134 Provision for loan losses 83 80 36 18 Noninterest expense 131 139 123 105 Net income 37 31 14 3 Net loan charge-offs 98 113 29 40 Return on average allocated equity 7.38% 4.65% 4.17% .92% Full-time equivalent employees 752 768 1,170 1,192 - ----------------------------------------------------------------------------------------------------------------------------------- Supplementary information (Key Corporate Finance lines of business) THREE MONTHS ENDED SEPTEMBER 30, CORPORATE BANKING NATIONAL COMMERCIAL REAL ESTATE ------------------------- -------------------------------- dollars in millions 2002 2001 2002 2001 - ----------------------------------------------------------------------------------------------------------------------------------- Total revenue (taxable equivalent) $183 $193 $ 96 $ 89 Provision for loan losses 23 24 11 11 Noninterest expense 71 75 32 30 Net income 56 58 33 30 Net loan charge-offs 98 65 2 2 Return on average allocated equity 13.59% 14.01% 18.21% 15.74% Full-time equivalent employees 583 650 562 480 - ----------------------------------------------------------------------------------------------------------------------------------- THREE MONTHS ENDED SEPTEMBER 30, NATIONAL EQUIPMENT FINANCE --------------------------- dollars in millions 2002 2001 - ------------------------------------------------------------------------------------------------------ Total revenue (taxable equivalent) $ 56 $ 45 Provision for loan losses 9 8 Noninterest expense 20 20 Net income 17 10 Net loan charge-offs 15 20 Return on average allocated equity 15.87% 9.75% Full-time equivalent employees 597 686 - ------------------------------------------------------------------------------------------------------ NINE MONTHS ENDED SEPTEMBER 30, CORPORATE BANKING NATIONAL COMMERCIAL REAL ESTATE ------------------------- -------------------------------- dollars in millions 2002 2001 2002 2001 - ----------------------------------------------------------------------------------------------------------------------------------- Total revenue (taxable equivalent) $553 $584 $271 $264 Provision for loan losses 73 71 32 32 Noninterest expense 213 234 92 84 Net income 167 173 92 92 Net loan charge-offs 319 170 5 6 Return on average allocated equity 13.40% 14.01% 17.18% 17.16% Full-time equivalent employees 583 650 562 480 - ----------------------------------------------------------------------------------------------------------------------------------- NINE MONTHS ENDED SEPTEMBER 30, NATIONAL EQUIPMENT FINANCE --------------------------- dollars in millions 2002 2001 - ------------------------------------------------------------------------------------------------------ Total revenue (taxable equivalent) $180 $133 Provision for loan losses 28 26 Noninterest expense 61 69 Net income 57 22 Net loan charge-offs 36 28 Return on average allocated equity 18.41% 7.05% Full-time equivalent employees 597 686 - ------------------------------------------------------------------------------------------------------ Supplementary information (Key Capital Partners lines of business) THREE MONTHS ENDED SEPTEMBER 30, VICTORY CAPITAL MANAGEMENT HIGH NET WORTH ---------------------------- -------------------------- dollars in millions 2002 2001 2002 2001 - ----------------------------------------------------------------------------------------------------------------------------------- Total revenue (taxable equivalent) $ 51 $ 58 $ 140 $ 153 Provision for loan losses -- -- 2 2 Noninterest expense 33 41 118 127 Net income 11 10 13 14 Net loan charge-offs -- -- 2 4 Return on average allocated equity 37.30% 30.29% 11.31% 11.02% Full-time equivalent employees 533 579 2,336 2,560 - ----------------------------------------------------------------------------------------------------------------------------------- THREE MONTHS ENDED SEPTEMBER 30, CAPITAL MARKETS --------------------- dollars in millions 2002 2001 - ----------------------------------------------------------------------------------------- Total revenue (taxable equivalent) $ 74 $ 75 Provision for loan losses -- -- Noninterest expense 52 58 Net income 14 10 Net loan charge-offs -- 1 Return on average allocated equity 14.43% 9.84% Full-time equivalent employees 678 699 - ----------------------------------------------------------------------------------------- NINE MONTHS ENDED SEPTEMBER 30, VICTORY CAPITAL MANAGEMENT HIGH NET WORTH ---------------------------- -------------------------- dollars in millions 2002 2001 2002 2001 - ----------------------------------------------------------------------------------------------------------------------------------- Total revenue (taxable equivalent) $161 $174 $ 434 $ 458 Provision for loan losses -- -- 7 7 Noninterest expense 108 124 361 392 Net income 33 30 41 34 Net loan charge-offs -- -- 11 11 Return on average allocated equity 36.77% 29.93% 12.15% 8.74% Full-time equivalent employees 533 579 2,336 2,560 - ----------------------------------------------------------------------------------------------------------------------------------- NINE MONTHS ENDED SEPTEMBER 30, CAPITAL MARKETS --------------------- dollars in millions 2002 2001 - ----------------------------------------------------------------------------------------- Total revenue (taxable equivalent) $236 $241 Provision for loan losses -- -- Noninterest expense 168 184 Net income 43 33 Net loan charge-offs -- 1 Return on average allocated equity 14.89% 10.81% Full-time equivalent employees 678 699 - ----------------------------------------------------------------------------------------- 15 5. SECURITIES Key classifies its securities into three categories: trading, investment and available for sale. TRADING ACCOUNT SECURITIES. These are debt and equity securities that are acquired by Key with the intent of liquidating them in the near term, and certain interests retained in loan securitizations. All of these assets are reported at fair value ($750 million at September 30, 2002, $597 million at December 31, 2001 and $844 million at September 30, 2001) and included in "short-term investments" on the balance sheet. Realized and unrealized gains and losses on trading account securities are reported in "investment banking and capital markets income" on the income statement. INVESTMENT SECURITIES. These include debt securities that Key has the intent and ability to hold until maturity and equity securities that do not have readily determinable fair values. The debt securities are carried at cost, adjusted for amortization of premiums and accretion of discounts using the interest method. This method produces a constant rate of return on the basis of the adjusted carrying amount. Actual gains and losses on sales of these securities are calculated for each specific security sold and included in "net securities gains" on the income statement. The equity securities consist mainly of investments held in Key's Principal Investing unit. Principal investments include direct and indirect investments predominantly in privately held companies. These investments are carried at estimated fair value as determined by management. Changes in estimated fair values and actual gains and losses on sales of these investments are included in "investment banking and capital markets income" on the income statement. SECURITIES AVAILABLE FOR SALE. These are debt and equity securities that Key has not classified as trading account securities or investment securities. Securities available for sale are reported at fair value. Unrealized gains and losses (net of income taxes) deemed temporary are recorded in shareholders' equity as a component of "accumulated other comprehensive income (loss)." Actual gains and losses on sales of these securities are calculated for each specific security sold and included in "net securities gains " on the income statement. When Key retains an interest in loans it securitizes, it bears the risk that the loans will be prepaid (which would reduce interest income) or not paid at all. Key accounts for these retained interests (which include both certificated and uncertificated interests) as debt securities, classifying them as available for sale or as trading account assets. The amortized cost, unrealized gains and losses, and approximate fair value of Key's investment securities and securities available for sale are presented in the following tables. 16 SEPTEMBER 30, 2002 ------------------------------------------------------------- GROSS GROSS AMORTIZED UNREALIZED UNREALIZED FAIR in millions COST GAINS LOSSES VALUE - --------------------------------------------------------------------------------------------------------------- INVESTMENT SECURITIES States and political subdivisions $ 148 $10 -- $ 158 Equity securities 910 -- -- 910 - --------------------------------------------------------------------------------------------------------------- Total investment securities $1,058 $10 -- $1,068 ======= ==== ==== ======= SECURITIES AVAILABLE FOR SALE U.S. Treasury, agencies and corporations $ 20 $ 1 -- $ 21 States and political subdivisions 17 1 -- 18 Collateralized mortgage obligations 6,156 98 $60 6,194 Other mortgage-backed securities 748 35 -- 783 Retained interests in securitizations 182 35 -- 217 Other securities 156 -- 40 116 - --------------------------------------------------------------------------------------------------------------- Total securities available for sale $7,279 $170 $100 $7,349 ======= ===== ===== ======= - --------------------------------------------------------------------------------------------------------------- DECEMBER 31, 2001 ------------------------------------------------------------- GROSS GROSS AMORTIZED UNREALIZED UNREALIZED FAIR in millions COST GAINS LOSSES VALUE - --------------------------------------------------------------------------------------------------------------- INVESTMENT SECURITIES States and political subdivisions $ 225 $9 -- $ 234 Equity securities 894 -- -- 894 - --------------------------------------------------------------------------------------------------------------- Total investment securities $1,119 $9 -- $1,128 ======= === ==== ======= SECURITIES AVAILABLE FOR SALE U.S. Treasury, agencies and corporations $ 99 -- -- $ 99 States and political subdivisions 21 -- -- 21 Collateralized mortgage obligations 3,791 $86 $72 3,805 Other mortgage-backed securities 1,008 24 -- 1,032 Retained interests in securitizations 214 20 -- 234 Other securities 170 1 16 155 - --------------------------------------------------------------------------------------------------------------- Total securities available for sale $5,303 $131 $88 $5,346 ======= ===== ==== ======= - --------------------------------------------------------------------------------------------------------------- SEPTEMBER 30, 2001 ------------------------------------------------------------- GROSS GROSS AMORTIZED UNREALIZED UNREALIZED FAIR in millions COST GAINS LOSSES VALUE - --------------------------------------------------------------------------------------------------------------- INVESTMENT SECURITIES States and political subdivisions $ 254 $12 -- $ 266 Equity securities 920 -- -- 920 - --------------------------------------------------------------------------------------------------------------- Total investment securities $1,174 $12 -- $1,186 ======= ==== ==== ======= SECURITIES AVAILABLE FOR SALE U.S. Treasury, agencies and corporations $ 268 -- -- $ 268 States and political subdivisions 23 -- -- 23 Collateralized mortgage obligations 4,562 $117 $65 4,614 Other mortgage-backed securities 1,092 39 -- 1,131 Retained interests in securitizations 246 15 -- 261 Other securities 198 1 25 174 - --------------------------------------------------------------------------------------------------------------- Total securities available for sale $6,389 $172 $90 $6,471 ======= ===== ==== ======= - --------------------------------------------------------------------------------------------------------------- 17 6. LOANS Key's loans by category are summarized as follows: SEPTEMBER 30, DECEMBER 31, SEPTEMBER 30, in millions 2002 2001 2001 ================================================================================================================ Commercial, financial and agricultural $17,419 $18,159 $19,022 Commercial real estate: Commercial mortgage 6,237 6,669 6,826 Construction 5,845 5,878 6,014 - ---------------------------------------------------------------------------------------------------------------- Total commercial real estate loans 12,082 12,547 12,840 Commercial lease financing 7,369 7,357 7,147 - ---------------------------------------------------------------------------------------------------------------- Total commercial loans 36,870 38,063 39,009 Real estate-- residential mortgage 2,098 2,315 2,418 Home equity 13,516 11,184 10,826 Consumer-- direct 2,167 2,342 2,388 Consumer-- indirect: Lease financing 1,137 2,036 2,409 Automobile 2,256 2,497 2,558 Marine 2,047 1,780 1,767 Other 870 1,036 1,083 - ---------------------------------------------------------------------------------------------------------------- Total consumer-- indirect loans 6,310 7,349 7,817 - ---------------------------------------------------------------------------------------------------------------- Total consumer loans 24,091 23,190 23,449 Loans held for sale: Real estate-- commercial mortgage 309 252 614 Real estate-- residential mortgage 49 116 74 Education 1,632 1,688 1,360 - ---------------------------------------------------------------------------------------------------------------- Total loans held for sale 1,990 2,056 2,048 - ---------------------------------------------------------------------------------------------------------------- Total loans $62,951 $63,309 $64,506 ======== ======== ======== - ---------------------------------------------------------------------------------------------------------------- Key uses interest rate swaps to manage interest rate risk; these swaps modify the repricing and maturity characteristics of certain loans. For more information about such swaps at September 30, 2002, see Note 14 ("Derivatives and Hedging Activities"), which begins on page 28. Changes in the allowance for loan losses are summarized as follows: THREE MONTHS ENDED SEPTEMBER 30, NINE MONTHS ENDED SEPTEMBER 30, -------------------------------- ------------------------------- in millions 2002 2001 2002 2001 - ---------------------------------------------------------------------------------------------------------------------- Balance at beginning of period $1,539 $1,231 $1,677 $1,001 Charge-offs (211) (197) (680) (534) Recoveries 26 24 86 81 - ---------------------------------------------------------------------------------------------------------------------- Net charge-offs (185) (173) (594) (453) Allowance related to loans sold -- -- -- (1) Provision for loan losses 135 116 406 627 - ---------------------------------------------------------------------------------------------------------------------- Balance at end of period $1,489 $1,174 $1,489 $1,174 ======= ======= ======= ======= - ---------------------------------------------------------------------------------------------------------------------- 18 7. IMPAIRED LOANS AND OTHER NONPERFORMING ASSETS Impaired loans, which account for the largest portion of Key's nonperforming assets, totaled $645 million at September 30, 2002, compared with $661 million at the end of 2001. Impaired loans averaged $658 million for the third quarter of 2002 and $462 million for the third quarter of 2001. Key's nonperforming assets were as follows: SEPTEMBER 30, DECEMBER 31, SEPTEMBER 30, in millions 2002 2001 2001 - ------------------------------------------------------------------------------------------------ Impaired loans $ 645 $661 $546 Other nonaccrual loans 342 249 339 - ----------------------------------------------------------------------------------------------- Total nonperforming loans 987 910 885 Other real estate owned ("OREO") 30 38 26 Allowance for OREO losses (2) (1) (1) - ------------------------------------------------------------------------------------------------ OREO, net of allowance 28 37 25 Other nonperforming assets 2 -- 3 - ------------------------------------------------------------------------------------------------ Total nonperforming assets $1,017 $947 $913 ======= ===== ==== - ------------------------------------------------------------------------------------------------ When appropriate, an impaired loan is assigned a specific allowance. Management calculates the extent of the impairment, which is the carrying amount of the loan less the estimated present value of future cash flows and the fair value of any existing collateral. When expected cash flows and/or collateral values do not justify the carrying amount of the loan, the amount that management deems uncollectible (the impaired amount) is charged against the allowance for loan losses. Even when collateral value or other sources of repayment appear sufficient, if management remains uncertain about whether the loan will be repaid in full, an amount is specifically allocated in the allowance for loan losses. At September 30, 2002, Key had $414 million of impaired loans with a specifically allocated allowance for loan losses of $200 million, and $231 million of impaired loans that were carried at their estimated fair value without a specifically allocated allowance. At December 31, 2001, impaired loans included $417 million of loans with a specifically allocated allowance of $180 million, and $244 million that were carried at their estimated fair value. Key does not perform a specific impairment valuation for smaller-balance, homogeneous, nonaccrual loans (shown in the preceding table as "Other nonaccrual loans"). These are typically comprised of consumer loans, including residential mortgages, home equity and various types of installment loans. Management applies historical loss experience rates to these loans, adjusted to reflect emerging credit trends and other factors, and then allocates a portion of the allowance for loan losses to each loan type. 19 8. GOODWILL AND OTHER INTANGIBLE ASSETS Effective January 1, 2002, Key adopted SFAS No. 142, which eliminates the amortization of goodwill and intangible assets deemed to have indefinite lives. Key's total amortization expense for the three-month periods ended September 30, 2002 and 2001, was $3 million and $22 million, respectively. For the nine-month periods ended September 30, 2002 and 2001, amortization expense was $8 million and $222 million, respectively. Estimated amortization expense, for intangible assets subject to amortization, for 2002 and each of the next four years is as follows: 2002 - $11 million; 2003 - $10 million; 2004 - $6 million; 2005 - $1 million; and 2006 - $1 million. The calculation of Key's net income and earnings per common share, excluding goodwill amortization for the three- and nine-month periods ended September 30, 2002 and 2001, is presented below. Goodwill amortization for the nine-month period ended September 30, 2001, as shown in the table, excludes a $150 million second quarter write-down of goodwill associated with Key's decision to downsize its automobile finance business. THREE MONTHS ENDED SEPTEMBER 30, NINE MONTHS ENDED SEPTEMBER 30, --------------------------------- ----------------------------- dollars in millions, except per share amounts 2002 2001 2002 2001 - ------------------------------------------------------------------------------------------------------------------------------ EARNINGS Net income $245 $249 $731 $306 Add: Goodwill amortization -- 20 -- 62 - ------------------------------------------------------------------------------------------------------------------------------ Adjusted net income $245 $269 $731 $368 ===== ===== ===== ===== - ---------------------------------------------------------------------------------------------------------------------------- WEIGHTED AVERAGE COMMON SHARES Weighted average common shares outstanding (000) 426,274 424,802 425,746 424,503 Weighted average common shares and potential common shares outstanding (000) 431,326 430,346 431,098 430,009 - - ---------------------------------------------------------------------------------------------------------------------------- EARNINGS PER COMMON SHARE Net income per common share $.57 $.59 $1.72 $.72 Add: Goodwill amortization -- .05 -- .15 - ---------------------------------------------------------------------------------------------------------------------------- Adjusted net income per common share $.57 $.64 $1.72 $.87 ===== ===== ====== ===== Adjusted net income per common share - assuming dilution $.57 $.63 $1.69 $.86 ===== ===== ====== ===== - ------------------------------------------------------------------------------------------------------------------------------ The following table shows the gross carrying amount and the accumulated amortization of intangible assets that are subject to amortization. SEPTEMBER 30, 2002 DECEMBER 31, 2001 -------------------------------------- ------------------------------------- GROSS CARRYING ACCUMULATED GROSS CARRYING ACCUMULATED in millions AMOUNT AMORTIZATION AMOUNT AMORTIZATION - ----------------------------------------------------------------------------------------------------------------------------- Intangible assets subject to amortization: Core deposit intangibles $215 $194 $215 $187 Other intangible assets 8 6 9 6 - ----------------------------------------------------------------------------------------------------------------------------- Total $223 $200 $224 $193 ==== ==== ==== ==== - ----------------------------------------------------------------------------------------------------------------------------- At September 30, 2002, the carrying amount of goodwill by major business group was as follows: Key Consumer Banking - $446 million; Key Corporate Finance - $204 million; and Key Capital Partners - $455 million. At December 31, 2001, the carrying amount of goodwill by major business group was as follows: Key Consumer Banking - $446 million; Key Corporate Finance - $200 million; and Key Capital Partners - $455 million. For additional information pertaining to the new accounting guidance, see the section entitled "Accounting Pronouncements Adopted in 2002" included in Note 1 ("Basis of Presentation") starting on page 7. 20 9. LONG-TERM DEBT The components of Key's long-term debt, presented net of unamortized discount where applicable, were as follows: SEPTEMBER 30, DECEMBER 31, SEPTEMBER 30, dollars in millions 2002 2001 2001 - ---------------------------------------------------------------------------------------------------------------------------- Senior medium-term notes due through 2005(a) $ 1,534 $ 1,286 $ 1,171 Subordinated medium-term notes due through 2003(a) 45 85 85 Senior euro medium-term notes due through 2003(b) 50 50 50 7.50% Subordinated notes due 2006(c) 250 250 250 6.75% Subordinated notes due 2006(c) 200 200 200 8.125% Subordinated notes due 2002(c) -- 200 200 8.00% Subordinated notes due 2004(c) 125 125 125 6.625% Notes due through 2017 25 -- -- All other long-term debt(i) 36 16 22 - ---------------------------------------------------------------------------------------------------------------------------- Total parent company(j) 2,265 2,212 2,103 Senior medium-term bank notes due through 2039(d) 4,179 4,525 5,065 Senior euro medium-term bank notes due through 2007(e) 5,003 3,989 4,098 6.50% Subordinated remarketable securities due 2027(f) 311 311 312 6.95% Subordinated notes due 2028(f) 300 300 300 7.125% Subordinated notes due 2006(f) 250 250 250 7.25% Subordinated notes due 2005(f) 200 200 200 6.75% Subordinated notes due 2003(f) 200 200 200 7.50% Subordinated notes due 2008(f) 165 165 165 7.00% Subordinated notes due 2011(f) 607 506 506 7.30% Subordinated notes due 2011(f) 107 107 107 7.85% Subordinated notes due 2002(f) 93 93 93 7.55% Subordinated notes due 2006(f) 75 75 75 7.375% Subordinated notes due 2008(f) 70 70 70 5.70% Subordinated notes due 2012(f) 300 -- -- Lease financing debt due through 2006(g) 467 519 545 Federal Home Loan Bank advances due through 2030(h) 1,173 762 756 All other long-term debt(i) 511 270 269 - ---------------------------------------------------------------------------------------------------------------------------- Total subsidiaries 14,011 12,342 13,011 - ---------------------------------------------------------------------------------------------------------------------------- Total long-term debt $16,276 $14,554 $15,114 ======== ======== ======== - ---------------------------------------------------------------------------------------------------------------------------- Key uses interest rate swaps and caps, which modify the repricing and maturity characteristics of certain long-term debt, to manage interest rate risk. For more information about such financial instruments at September 30, 2002, see Note 14 ("Derivatives and Hedging Activities"),which begins on page 28. (a) At September 30, 2002, December 31, 2001 and September 30,2001, the senior medium-term notes had weighted average interest rates of 2.63%, 2.51% and 3.77%, respectively, and the subordinated medium-term notes had a weighted average interest rate of 7.30%, 7.42% and 7.42% at each respective date. These notes had a combination of fixed and floating interest rates. (b) Senior euro medium-term notes had a weighted average interest rate of 1.97% at September 30, 2002. These notes, which are obligations of KeyCorp, had a floating interest rate based on the three-month London Interbank Offered Rate (known as "LIBOR"). (c) The notes may not be redeemed or prepaid prior to maturity. (d) Senior medium-term bank notes of subsidiaries had weighted average interest rates of 2.77%, 2.45% and 3.71%, at September 30, 2002, December 31, 2001 and September 30, 2001, respectively. These notes had a combination of fixed and floating interest rates. (e) Senior euro medium-term notes had weighted average interest rates of 1.99%, 2.58%, and 4.10%, at September 30, 2002, December 31, 2001 and September 30, 2001, respectively. These notes, which are obligations of KeyBank National Association, had fixed interest rates and floating interest rates based on LIBOR. 21 (f) These notes and securities are all obligations of KeyBank National Association, with the exception of the 7.55% notes, which are obligations of Key Bank USA, National Association. None of the subordinated instruments may be redeemed prior to their maturity dates. (g) Lease financing debt had weighted average interest rates of 7.14% at September 30, 2002, 7.41% at December 31, 2001 and 7.93% at September 30, 2001. This category of debt consists of primarily nonrecourse debt collateralized by leased equipment under operating, direct financing and sales type leases. (h) Long-term advances from the Federal Home Loan Bank had weighted average interest rates of 1.95% at September 30, 2002, 2.19% at December 31, 2001 and 3.44% at September 30, 2001. These advances, which had a combination of fixed and floating interest rates, were secured by $1.8 billion, $1.1 billion, and $1.0 billion of real estate loans and securities at September 30, 2002, December 31, 2001 and September 30, 2001, respectively. (i) Other long-term debt, consisting of industrial revenue bonds, capital lease obligations, and various secured and unsecured obligations of corporate subsidiaries, had weighted average interest rates of 6.53%, 6.72%, and 6.95% at September 30, 2002, December 31, 2001 and September 30, 2001, respectively. (j) At September 30, 2002, unused capacity under KeyCorp's registration with the Securities and Exchange Commission included $1.2 billion under a shelf registration and $575 million allocated for the issuance of medium-term notes. 10. CAPITAL SECURITIES KeyCorp has five fully-consolidated subsidiary business trusts that have issued corporation-obligated mandatorily redeemable preferred capital securities ("capital securities"), which are carried as liabilities on Key's balance sheet. These securities provide an attractive source of funds since they are given Tier I capital treatment for financial reporting purposes, but have the same tax advantages as debt for Federal income tax purposes. As guarantor, KeyCorp unconditionally guarantees payment of: - - required distributions on the capital securities; - - the redemption price when a capital security is redeemed; and - - amounts due if a trust is liquidated or terminated. KeyCorp owns the outstanding common stock of each of the trusts. The trusts used the proceeds from the issuance of their capital securities and common stock to buy debentures issued by KeyCorp. These debentures are the trusts' only assets and the interest payments from the debentures finance the distributions paid on the capital securities. Key's financial statements do not reflect the debentures or the related effects on the income statement because they are eliminated in consolidation. The capital securities, common stock and related debentures are summarized as follows: PRINCIPAL INTEREST RATE MATURITY CAPITAL AMOUNT OF OF CAPITAL OF CAPITAL SECURITIES, COMMON DEBENTURES, SECURITIES AND SECURITIES AND dollars in millions NET OF DISCOUNT(a) SECURITIES NET OF DISCOUNT (b) DEBENTURES (c) DEBENTURES - -------------------------------------------------------------------------------------------------------------------------- September 30, 2002 KeyCorp Institutional Capital A $ 406 $11 $ 361 7.826 % 2026 KeyCorp Institutional Capital B 174 4 154 8.250 2026 KeyCorp Capital I 230 8 237 2.600 2028 KeyCorp Capital II 196 8 176 6.875 2029 KeyCorp Capital III 276 8 231 7.750 2029 - -------------------------------------------------------------------------------------------------------------------------- Total $1,282 $39 $1,159 6.784 % -- ====== === ======= - -------------------------------------------------------------------------------------------------------------------------- December 31, 2001 $1,288 $39 $1,282 6.824 % -- ====== === ======= - -------------------------------------------------------------------------------------------------------------------------- September 30, 2001 $1,329 $39 $1,282 7.066 % -- ====== === ======= - -------------------------------------------------------------------------------------------------------------------------- (a) The capital securities must be redeemed when the related debentures mature, or earlier if provided in the governing indenture. Each issue of capital securities carries an interest rate identical to that of the related debenture. The capital securities constitute minority interests in the equity accounts of KeyCorp's consolidated subsidiaries and, therefore, qualify as Tier 1 capital under Federal Reserve Board guidelines. Included in certain capital securities at September 30, 2002, December 31, 2001 and September 30, 2001, are basis adjustments of $162 million, $45 million and $86 million, respectively, related to fair value hedges. See Note 14 ("Derivatives and Hedging Activities"), which begins on page 28, for an explanation of fair value hedges. 22 (b) KeyCorp has the right to redeem its debentures: (i) in whole or in part, on or after December 1, 2006 (for debentures owned by Capital A), December 15, 2006 (for debentures owned by Capital B), July 1, 2008 (for debentures owned by Capital I), March 18, 1999 (for debentures owned by Capital II), and July 16, 1999 (for debentures owned by Capital III); and (ii) in whole at any time within 90 days after and during the continuation of a "tax event" or a "capital treatment event" (as defined in the applicable offering circular). If the debentures purchased by Capital A or Capital B are redeemed before they mature, the redemption price will be the principal amount, plus a premium, plus any accrued but unpaid interest. If the debentures purchased by Capital I are redeemed before they mature, the redemption price will be the principal amount, plus any accrued but unpaid interest. If the debentures purchased by Capital II or Capital III are redeemed before they mature, the redemption price will be the greater of: (a) the principal amount, plus any accrued but unpaid interest or (b) the sum of the present values of principal and interest payments discounted at the Treasury Rate (as defined in the applicable offering circular), plus 20 basis points (25 basis points for Capital III), plus any accrued but unpaid interest. When debentures are redeemed in response to tax or capital treatment events, the redemption price is generally slightly more favorable to Key. (c) The interest rates for Capital A, Capital B, Capital II and Capital III are fixed. Capital I has a floating interest rate equal to three-month LIBOR plus 74 basis points; it reprices quarterly. The rates shown as the total at September 30, 2002, December 31, 2001 and September 30, 2001, are weighted average rates. 11. RESTRUCTURING CHARGES In November 1999, KeyCorp instituted a competitiveness initiative to improve Key's operating efficiency and profitability. In the first phase of the initiative, Key outsourced certain technology and corporate support functions, consolidated sites in a number of Key's businesses and reduced the number of management layers. This phase was completed in 2000. As of the March 31, 2002, target date, Key had substantially completed the implementation of all projects related to the second and final phase, which started during the second half of 2000. This phase focused on: - - simplifying Key's business structure by consolidating 22 business lines into 10; - - streamlining and automating business operations and processes; - - standardizing product offerings and internal processes; - - consolidating operating facilities and service centers; and - - outsourcing certain noncore activities. As a result of the initiative, Key estimated that it would reduce its workforce by approximately 4,000 positions. Those reductions were to occur at all levels throughout the organization. At March 31, 2002, nearly 4,100 positions had been eliminated. Changes in the components of the restructuring charge liability associated with the above actions are as follows: DECEMBER 31, RESTRUCTURING CASH SEPTEMBER 30, in millions 2001 CHARGES (CREDITS) PAYMENTS 2002 - --------------------------------------------------------------------------------------------------- Severance $27 $(8) $10 $9 Site consolidations 33 3 7 29 Equipment and other 1 (1) -- -- - --------------------------------------------------------------------------------------------------- Total $61 $(6) $17 $38 ==== ==== ==== === - --------------------------------------------------------------------------------------------------- 23 12. LEGAL PROCEEDINGS RESIDUAL VALUE INSURANCE LITIGATION. Key Bank USA, National Association ("KeyBank") obtained two insurance policies from Reliance Insurance Company ("Reliance") insuring the residual value of certain automobiles leased through KeyBank. The two policies ("the Policies"), the "4011 Policy" and the "4019 Policy," together covered leases entered into during the period January 1, 1997 to January 1, 2001. The 4019 Policy contains an endorsement stating that Swiss Reinsurance America Corporation ("Swiss Re") will assume and reinsure 100% of Reliance's obligations under the 4019 Policy in the event that Reliance Group Holdings' ("Reliance's parent") so-called "claims-paying ability" were to fall below investment grade. KeyBank also entered into an agreement with Swiss Re and Reliance whereby Swiss Re agreed to issue to KeyBank an insurance policy on the same terms and conditions as the 4011 Policy in the event that the financial condition of Reliance Group Holdings fell below a certain level. Around May 2000, the conditions under both the 4019 Policy and the Swiss Re agreement were triggered. The 4011 Policy was canceled and replaced as of May 1, 2000, by a policy issued by North American Specialty Insurance Company (a subsidiary or affiliate of Swiss Re) ("the NAS Policy"). Tri-Arc Financial Services, Inc. ("Tri-Arc") acted as agent for Reliance, Swiss Re and NAS. Since February 2000, KeyBank has been filing claims under the Policies, but none of these claims has been paid. In July 2000, KeyBank filed a claim for arbitration against Reliance, Swiss Re, NAS and Tri-Arc seeking, among other things, a declaration of the scope of coverage under the Policies and for damages. On January 8, 2001, Reliance filed an action (litigation) against KeyBank in Federal District Court in Ohio seeking rescission or reformation of the Policies claiming that they do not reflect the intent of the parties with respect to the scope of coverage and how and when claims were to be paid. Key filed an answer and counterclaim against Reliance, Swiss Re, NAS and Tri-Arc seeking, among other things, declaratory relief as to the scope of coverage under the Policies, damages for breach of contract, failure to act in good faith, and punitive damages. The parties have agreed to proceed with this court action and to dismiss the arbitration without prejudice. On May 29, 2001, the Commonwealth Court of Pennsylvania entered an order placing Reliance in a court supervised "rehabilitation" and purporting to stay all litigation against Reliance. On July 23, 2001, the Federal District Court in Ohio stayed the litigation to allow the rehabilitator to complete her task. On October 3, 2001, the Court in Pennsylvania entered an order placing Reliance into liquidation and canceling all Reliance insurance policies as of November 2, 2001. On November 20, 2001, the Federal District Court in Ohio entered an order which, among other things, required Reliance to report to the Court on the progress of the liquidation. On January 15, 2002, Reliance filed a status report requesting the continuance of the stay for an indefinite period. On February 20, 2002, KeyBank filed a Motion for Partial Lifting of the July 23, 2001, Stay in which it asked the Court to allow the case to proceed against the parties other than Reliance. The Court granted KeyBank's motion on May 17, 2002. Management believes that KeyBank has valid insurance coverage or claims for damages relating to the residual value of automobiles leased through KeyBank during the four-year period ending January 1, 2001. With respect to each individual lease, however, it is not until the lease expires and the vehicle is sold that KeyBank can determine the existence and amount of any actual loss on the lease (i.e., the difference between the residual value provided for in the lease agreement and the vehicle's actual market value at lease expiration). KeyBank's actual total losses for which it will file claims will depend to a large measure upon the viability of, and pricing within, the market for used cars throughout the lease run-off period, which extends through 2006. The market for used cars varies. Accordingly, the total expected loss on the portfolio for which KeyBank will file claims cannot be determined with certainty at this time. Claims filed by KeyBank through September 30, 2002, total approximately $230 million, and management currently estimates that approximately $115 million of 24 additional claims may be filed through year-end 2006. As discussed above, a number of factors could affect KeyBank's actual loss experience, which may be higher or lower than management's current estimates. Key is filing insurance claims for the entire amount of its losses and is recording as a receivable on its balance sheet a portion of the amount of the insurance claims as and when they are filed. Management believes that the amount being recorded as a receivable due from the insurance carriers is appropriate to reflect the collectibility risk associated with the insurance litigation; however, litigation is inherently not without risk, and any actual recovery from the litigation may be more or less than the receivable. While management does not expect an adverse decision, if a court were to make an adverse final determination, such result would cause Key to record a material one-time expense during the period when such determination is made. An adverse determination would not have a material effect on Key's financial condition, but could have a material adverse effect on Key's results of operations in the quarter in question. NSM LITIGATION. In March 1998, McDonald Investments Inc. ("McDonald"), now a subsidiary of KeyCorp, participated in an offering to institutional investors of approximately $452 million of debt securities and related warrants of Nakornthai Strip Mill Public Company Ltd. ("NSM"), a Thailand public company, and certain NSM affiliates. The offering was part of the financing of NSM's steel mini-mill located in Chonburi, Thailand. McDonald served as a financial advisor to NSM and was an initial purchaser in the offering. On December 24, 1998, holders of NSM securities gave a Notice of Default alleging a number of defaults under the terms of the securities. In 1999, certain purchasers of the NSM securities commenced litigation against McDonald and several other parties, claiming that McDonald, the other initial purchasers and certain other of NSM's third party service providers violated certain state and Federal securities and other laws. Nine separate lawsuits were brought against McDonald and others by purchasers of the NSM securities, who alleged to have purchased approximately $260 million of NSM securities. While the relief claimed in the lawsuits varied, generally the plaintiffs sought rescission of the sale of the securities, compensatory damages, punitive damages, pre- and post- judgment interest, legal fees and expenses. McDonald filed responses to each complaint denying liability and has since entered into settlement agreements with the plaintiffs in all nine lawsuits, pursuant to which those plaintiffs' claims against McDonald were dismissed. The terms of the settlement agreements, including the consideration paid by McDonald, are confidential. Key sought coverage from its insurance carriers for certain liabilities and expenses related to the settled claims (above certain self-insurance layers that were exhausted and expensed). Coverage was subsequently denied by the insurance carriers. Key and its insurance carriers filed declaratory judgment actions against each other seeking to resolve this matter. In August 2002, Key and its insurance carriers settled their dispute. With the settlement of the insurance dispute, all pending NSM related litigation is concluded. Key's results of operations for the three-month period ended September 30, 2002, were not affected by the settlement of the NSM related litigation. In the ordinary course of business, Key is subject to legal actions that involve claims for substantial monetary relief. Except as discussed above, based on information presently known to management, management does not believe there is any legal action to which KeyCorp or any of its subsidiaries is a party, or involving any of their properties, that, individually or in the aggregate, could reasonably be expected to have a material adverse effect on Key's financial condition or annual results of operations. 25 13. OTHER FINANCIAL INSTRUMENTS WITH OFF-BALANCE SHEET RISK Key, mainly through its lead bank, KeyBank National Association ("KBNA"), is party to various financial instruments with off-balance sheet risk. These instruments include those related to loan securitizations, as well as derivatives and hedging activities. The other major types of financial instruments with off-balance sheet risk are primarily loan commitments and standby letters of credit. These financial instruments generally help Key meet clients' financing needs. However, they also involve credit risk not reflected on Key's balance sheet. Key mitigates its exposure to credit risk with internal controls that guide the way applications for credit are reviewed and approved, credit limits are established and, when necessary, demands for collateral are made. In particular, Key evaluates the credit-worthiness of each prospective borrower on a case-by-case basis. Key does not have any significant concentrations of credit risk related to the financial instruments discussed in this note. COMMITMENTS TO EXTEND CREDIT. These are agreements to provide financing on predetermined terms, as long as the client continues to meet specified criteria. Loan commitments generally carry variable rates of interest and have fixed expiration dates or other termination clauses. In many cases, a client must pay a fee to obtain a loan commitment from Key. Since a commitment may expire without resulting in a loan, the total amount of outstanding commitments may exceed Key's eventual cash outlay. STANDBY LETTERS OF CREDIT. These instruments obligate Key to pay a third-party beneficiary when a customer fails to repay an outstanding loan or debt instrument, or fails to perform some contractual nonfinancial obligation. Amounts drawn under standby letters of credit are essentially loans: they bear interest (generally at variable rates) and pose the same credit risk to Key as a loan would. ASSET-BACKED COMMERCIAL PAPER CONDUIT. Key serves as a referral agent to an unconsolidated asset-backed commercial paper conduit ("conduit"), which is owned by a third party and administered by an unaffiliated financial institution. In connection with this arrangement, Key receives fees for the referral of high-grade loans and structured assets, and for making commitments to provide liquidity and credit enhancement. Key provides liquidity and credit enhancement to the conduit in the form of committed facilities of $1.6 billion. The commitment to provide credit enhancement specifies that in the event of default, Key will provide financial relief to the conduit in an amount that is based on defined criteria that consider the level of credit risk involved and other factors. In addition to loans referred directly to the conduit, during 2001, Key sold $434 million of Federally guaranteed education loans to a qualified special purpose entity, which issued beneficial interests that were acquired by the conduit. The Federally guaranteed education loans were sold at a premium, consistent with the terms under which similar loans have been sold to the Student Loan Marketing Association and other secondary markets. The net gain recognized by Key in connection with the sale was not significant. At September 30, 2002, Key's funding requirements under the committed liquidity and credit enhancement facilities totaled $663 million and $58 million, respectively. However, there were no drawdowns under either of the commitment facilities at September 30, 2002. Key's commitments to provide increased liquidity and credit enhancement to the conduit are periodically evaluated by management. The balance of assets outstanding in the conduit was $452 million at September 30, 2002. Of this amount, $85 million represents the balance of the beneficial interests in the Federally guaranteed education loans acquired by the conduit in 2001. The remaining amount represents loans and securities financed by the conduit. All of the assets in the conduit were performing in accordance with their contractual terms at September 30, 2002. RECOURSE AGREEMENT WITH FEDERAL NATIONAL MORTGAGE ASSOCIATION. KBNA participates as a lender in the Federal National Mortgage Association ("FNMA") Delegated Underwriting and Servicing ("DUS") program. As a condition to FNMA's delegation of responsibility for originating, underwriting and servicing mortgages, KBNA has agreed to assume a limited portion of the risk of loss on each mortgage loan sold. Accordingly, a reserve for such potential losses has been established 26 and is maintained in an amount estimated by management to be appropriate in light of the recourse risk. As of September 30, 2002, the principal balance outstanding of loans sold by KBNA as a participant in this program was approximately $1.1 billion. RETURN GUARANTY AGREEMENT WITH LOW-INCOME HOUSING TAX CREDIT ("LIHTC") INVESTORS. Key Affordable Housing Corporation ("KAHC"), a subsidiary of KBNA, offers limited partnership interests to qualified investors. Unconsolidated partnerships formed by KAHC invest in low-income residential rental properties that qualify for Federal LIHTCs under Section 42 of the Internal Revenue Code. In certain partnerships, investors pay a fee to KAHC for a guaranteed return. The guaranteed return is incumbent on the financial performance of the property and the property's ability to maintain its LIHTC status throughout the fifteen-year compliance period. Key meets its obligations pertaining to the guaranteed returns generally through the distribution of tax credits and deductions associated with the specific properties. At September 30, 2002, Key guaranteed equity of $655 million plus various specified returns on that equity. KAHC has established a reserve of an amount that management believes will be sufficient to cover estimated future losses under the guarantees. OTHER OFF-BALANCE SHEET RISK. KBNA and KeyBank are members of MasterCard International Inc. ("MasterCard") and Visa U.S.A. Inc. ("Visa"). MasterCard's charter documents and bylaws state that MasterCard has the ability to assess members for certain liabilities, including litigation liabilities. Visa's charter documents state that Visa has the ability to fix fees payable by members in connection with the operations of Visa. Descriptions of pending lawsuits and MasterCard's and Visa's positions regarding the potential impact of those lawsuits on members are set forth on MasterCard's and Visa's respective websites and in MasterCard's public filings with the Securities and Exchange Commission. Key is not a party to any significant litigation by third parties against MasterCard or Visa. The following table shows the contractual amount of each class of lending-related, off-balance sheet financial instrument remaining as of the date indicated. The table discloses Key's maximum possible accounting loss, which is equal to the contractual amount of the various instruments. The estimated fair values of these instruments are not material; observable liquid markets do not exist for the majority of these instruments. SEPTEMBER 30, DECEMBER 31, SEPTEMBER 30, in millions 2002 2001 2001 - -------------------------------------------------------------------------------------------------------- Loan commitments: Home equity $ 5,443 $ 4,965 $ 4,880 Commercial real estate and construction 2,051 2,487 2,318 Commercial and other 23,314 24,936 23,479 - -------------------------------------------------------------------------------------------------------- Total loan commitments 30,808 32,388 30,677 Other commitments: Standby letters of credit 3,670 3,503 3,465 Commercial letters of credit 91 106 118 - -------------------------------------------------------------------------------------------------------- Total loan and other commitments $34,569 $35,997 $34,260 ======== ======== ======== - -------------------------------------------------------------------------------------------------------- 27 14. DERIVATIVES AND HEDGING ACTIVITIES Key, mainly through its lead bank, KBNA, is party to various derivative instruments. These instruments are used for asset and liability management and trading purposes. Generally, these instruments help Key meet clients' financing needs and manage exposure to "market risk"--the possibility that economic value or net interest income will be adversely affected by changes in interest rates or other economic factors. However, like other financial instruments, these derivatives contain an element of "credit risk"--the possibility that Key will incur a loss because a counterparty fails to meet its contractual obligations. The primary derivatives that Key uses are interest rate swaps, caps and futures, and foreign exchange forward contracts. All foreign exchange forward contracts and interest rate swaps and caps held are over-the-counter instruments. ACCOUNTING TREATMENT AND VALUATION Effective January 1, 2001, Key adopted SFAS No. 133, which establishes accounting and reporting standards for derivatives and hedging activities. The new standards are summarized in Note 1 ("Summary of Significant Accounting Policies") under the heading "Accounting Pronouncements Adopted in 2001," on page 61 of Key's 2001 Annual Report to Shareholders. As a result of adopting SFAS No. 133, Key recorded cumulative after-tax losses of $1 million in earnings and $22 million in "other comprehensive income (loss)" as of January 1, 2001. Of the $22 million loss, an estimated $13 million was reclassified as a charge to earnings during 2001. At September 30, 2002, Key had $721 million of derivative assets and $193 million of derivative liabilities on its balance sheet that were being used in connection with hedging activities. As of the same date, the fair value of derivative assets and liabilities classified as trading derivatives totaled $1.7 billion and $1.5 billion, respectively. Derivative assets and liabilities are recorded in "accrued income and other assets" and "accrued expense and other liabilities," respectively, on the balance sheet. ASSET AND LIABILITY MANAGEMENT FAIR VALUE HEDGING STRATEGIES. Key uses interest rate swap contracts known as "receive fixed/pay variable" swaps to modify its exposure to interest rate risk. These contracts convert specific fixed-rate deposits, short-term borrowings and long-term debt to variable rate obligations. As a result, Key receives fixed-rate interest payments in exchange for variable rate payments over the lives of the contracts without exchanges of the underlying notional amounts. During the first nine months of 2002, Key recognized a net gain of approximately $2 million related to the ineffective portion of its fair value hedging instruments. The ineffective portion recognized is included in "other income" on the income statement. CASH FLOW HEDGING STRATEGIES. Key also enters into "pay fixed/receive variable" interest rate swap contracts that effectively convert a portion of its floating-rate debt to fixed-rate to reduce the potential adverse impact of interest rate increases on future interest expense. These contracts allow Key to exchange variable-rate interest payments for fixed-rate payments over the lives of the contracts without exchanges of the underlying notional amounts. Similarly, Key has converted certain floating-rate commercial loans to fixed-rate loans by entering into interest rate swap contracts. Key also uses "pay fixed/receive variable" interest rate swaps to manage the interest rate risk associated with anticipated sales or securitizations of certain commercial real estate loans. These swaps protect against a possible short-term decline in the value of the loans that could result from changes in interest rates 28 between the time they are originated and the time they are securitized or sold. Key's general policy is to sell or securitize these loans within one year of their origination. As a result of actions announced in May 2001, Key revised its projections of future debt needs. Consequently, during the second quarter of 2001, Key reclassified a $3 million gain from "accumulated other comprehensive income (loss)" to "other income" on the income statement. This reclassification relates to a cash flow hedge of a previously forecasted debt issuance that Key did not make. During the first nine months of 2002, the net gain recognized by Key in connection with the ineffective portion of its cash flow hedging instruments was not significant. There was no impact on earnings during the first nine months of 2002 related to the exclusion of portions of hedging instruments from the assessment of hedge effectiveness. The change in "accumulated other comprehensive income (loss)" resulting from cash flow hedges is as follows: RECLASSIFICATION DECEMBER 31, 2002 OF LOSSES SEPTEMBER 30, in millions 2001 HEDGING ACTIVITY TO NET INCOME 2002 - ------------------------------------------------------------------------------------------------------------------- Accumulated other comprehensive income (loss) resulting from cash flow hedges $(2) $(36) $26 $(12) - ------------------------------------------------------------------------------------------------------------------- Key expects to reclassify approximately $36 million of net gains on derivative instruments from "accumulated other comprehensive income (loss)" to earnings during the next twelve months. Reclassifications will coincide with the income statement impact of the hedged item through the payment of variable-rate interest on debt, the receipt of variable-rate interest on commercial loans and the sale or securitization of commercial real estate loans. TRADING PORTFOLIO FUTURES CONTRACTS AND INTEREST RATE SWAPS, CAPS AND FLOORS. Key uses these instruments for dealer activities, which are generally limited to Key's commercial loan clients, and enters into other positions with third parties to mitigate the interest rate risk of the client positions. The transactions entered into with clients are generally limited to conventional interest rate swaps. All futures contracts and interest rate swaps, caps and floors are recorded at their estimated fair values. Adjustments to fair value are included in "investment banking and capital markets income" on the income statement. FOREIGN EXCHANGE FORWARD CONTRACTS. Key uses these instruments to accommodate the business needs of clients and for proprietary trading purposes. Foreign exchange forward contracts provide for the delayed delivery or purchase of foreign currency. Key mitigates the associated risk by entering into other foreign exchange contracts with third parties. Adjustments to the fair value of all foreign exchange forward contracts are included in "investment banking and capital markets income" on the income statement. OPTIONS AND FUTURES. Key uses these instruments for proprietary trading purposes. Adjustments to the fair value of options and futures are included in "investment banking and capital markets income" on the income statement. 29 The following table shows net trading income recognized on interest rate swap and foreign exchange forward contracts. NINE MONTHS ENDED SEPTEMBER 30, in millions 2002 2001 - --------------------------------------------------------------------------- Interest rate swap contracts $ 8 $14 Foreign exchange forward contracts 26 31 - --------------------------------------------------------------------------- COUNTERPARTY CREDIT RISK Swaps and caps present credit risk because the counterparty may not meet the terms of the contract. This risk is measured as the expected positive replacement value of contracts. To mitigate credit risk, Key deals exclusively with counterparties that have high credit ratings. Key uses two additional precautions to manage exposure to credit risk on swap contracts. First, Key generally enters into bilateral collateral and master netting arrangements. These agreements include legal rights of setoff that provide for the net settlement of the related contracts with the same counterparty in the event of default. Second, Credit Administration monitors credit risk exposure to the counterparty on each interest rate swap to determine appropriate limits on Key's total credit exposure and whether any collateral may be required. At September 30, 2002, Key was party to interest rate swaps and caps with 46 different counterparties. Among these were swaps and caps entered into to offset the risk of client exposure. Key had aggregate credit exposure of $502 million to 26 of these counterparties, with the largest credit exposure to an individual counterparty amounting to approximately $207 million. 30 INDEPENDENT ACCOUNTANTS' REVIEW REPORT SHAREHOLDERS AND BOARD OF DIRECTORS KEYCORP We have reviewed the unaudited condensed consolidated balance sheets of KeyCorp and subsidiaries ("Key") as of September 30, 2002 and 2001, and the related condensed consolidated statements of income for the three- and nine-month periods then ended, and the condensed consolidated statements of changes in shareholders' equity and cash flow for the nine-month periods ended September 30, 2002 and 2001. These financial statements are the responsibility of Key's management. We conducted our reviews in accordance with standards established by the American Institute of Certified Public Accountants. A review of interim financial information consists principally of applying analytical procedures to financial data, and making inquiries of persons responsible for financial and accounting matters. It is substantially less in scope than an audit conducted in accordance with auditing standards generally accepted in the United States, which will be performed for the full year with the objective of expressing an opinion regarding the financial statements taken as a whole. Accordingly, we do not express such an opinion. Based on our reviews, we are not aware of any material modifications that should be made to the condensed consolidated financial statements referred to above for them to be in conformity with accounting principles generally accepted in the United States. We have previously audited, in accordance with auditing standards generally accepted in the United States, the consolidated balance sheet of Key as of December 31, 2001, and the related consolidated statements of income, changes in shareholders' equity, and cash flow for the year then ended (not presented herein) and in our report dated January 14, 2002, we expressed an unqualified opinion on those consolidated financial statements. In our opinion, the information set forth in the accompanying condensed consolidated balance sheet as of December 31, 2001, is fairly stated, in all material respects, in relation to the consolidated balance sheet from which it has been derived. /s/ Ernst & Young LLP Cleveland, Ohio October 14, 2002 31 MANAGEMENT'S DISCUSSION AND ANALYSIS INTRODUCTION This Management's Discussion and Analysis generally reviews the financial condition and results of operations of KeyCorp and its subsidiaries for the quarterly and year-to-date periods ended September 30, 2002 and 2001. Some tables may cover more periods to comply with Securities and Exchange Commission disclosure requirements or to illustrate trends over a longer period of time. When you read this discussion, you should also look at the consolidated financial statements and related notes that appear on pages 3 through 30. ACCOUNTING POLICIES AND ESTIMATES Key's business is dynamic and complex. Consequently, management must exercise judgment in choosing and applying accounting policies and methodologies in many areas. These choices are important; not only are they necessary to comply with accounting principles generally accepted in the United States, they also reflect the exercise of management's judgment in determining the most appropriate manner in which to record and report Key's overall financial performance. All accounting policies are important, and all policies contained in Note 1 ("Summary of Significant Accounting Policies"), which begins on page 58 of Key's 2001 Annual Report to Shareholders, should be reviewed for a greater understanding of how Key's financial performance is recorded and reported. In management's opinion, some areas of accounting are likely to have a more significant effect than others on Key's financial results and expose those results to potentially greater volatility. This is because they apply to areas of relatively greater business importance and/or require management to exercise judgment in making assumptions and estimates that affect amounts reported in the financial statements. Because these assumptions and estimates are based on current circumstances, they may change over time or prove to be inaccurate based on actual experience. For Key, the areas that rely most heavily on the use of assumptions and estimates include accounting for the allowance for loan losses, loan securitizations, contingent obligations arising from litigation and tax exposures, and pension and other postretirement obligations. Our accounting policies related to the first two of these four areas are disclosed in Note 1 of Key's 2001 Annual Report. ALLOWANCE FOR LOAN LOSSES. Historical loss rates, expected cash flows, estimated collateral values and other factors are considered in determining the probable losses inherent in Key's loan portfolio and in establishing an allowance for loan losses that is sufficient to absorb such losses. Management's judgment in determining these factors benefits from a lengthy organizational history and experience with credit decisions and related outcomes. Nonetheless, if the underlying assumptions prove to be inaccurate, Key's allowance for loan losses would have to be adjusted accordingly. LOAN SECURITIZATIONS. Key securitizes certain types of loans and accounts for such transactions as sales when the criteria set forth in SFAS No. 140 are met. If future events were to occur that would preclude accounting for such transactions as sales, the loans would have to be placed back on Key's balance sheet. This could have a potentially adverse effect on Key's capital ratios and other unfavorable financial implications. In addition, determining the gain or loss resulting from securitization transactions and the subsequent carrying amount of retained interests is dependent on underlying assumptions made by management, the most significant of which are described in Note 7 ("Retained Interests in Loan Securitizations") on page 68 of Key's 2001 Annual Report to Shareholders. The use of alternative ranges of possible outcomes for these assumptions would change the amount of the initial gain or loss recognized. It could also result in subsequent changes in the carrying amount of retained interests, with related effects on results of operations. CONTINGENT OBLIGATIONS. A detailed description of contingent obligations arising from litigation and their potential effects on Key's results of operations is contained in Note 12 ("Legal Proceedings"), which begins on page 24 of this report. 32 In the normal course of business, Key is routinely subject to examinations and challenges from tax authorities regarding the amount of taxes due in connection with investments it has made and the businesses in which it is engaged. In connection with a current examination, the Internal Revenue Service is challenging Key's tax treatment of certain leveraged lease investments originated in the years under examination. This and other challenges by tax authorities may result in adjustments to the timing or amount of taxable income or deductions or the allocation of income among tax jurisdictions. Management believes that these challenges will be resolved without having any material effect on Key's financial condition and results of operations. VALUATION METHODOLOGIES. Valuation methodologies employed by management often involve a significant degree of judgment in matters other than those described above, particularly when observable liquid markets do not exist for the items being valued. The outcome of valuations performed by management have a direct bearing on the carrying amounts of certain assets and liabilities, such as principal investments, goodwill, and pension and other postretirement benefit obligations. These valuations require the use of assumptions and estimates related to discount rates, asset returns, repayment rates and other factors that are used to determine the values of these assets and liabilities, as well as the extent to which related assets may be impaired. The use of different discount rates or other valuation assumptions could produce significantly different results, which could have material positive or negative effects on Key's results of operations. The valuation methodology used by management for principal investments is summarized in Note 1 of Key's 2001 Annual Report. The valuation methodology used in the testing for goodwill impairment is summarized in Note 1 ("Basis of Presentation") under the heading "Goodwill and other intangible assets," on page 8 of this report. The primary assumptions used in determining Key's pension and other postretirement benefit obligations and related expenses are presented in Note 15 ("Employee Benefits") on pages 74 and 75 of Key's 2001 Annual Report. REVENUE RECOGNITION. In recent months, corporate improprieties related to revenue recognition have received a great deal of attention in the media. Although the risk of intentional or unintentional misstatements exists in all companies, the likelihood of such misstatements occurring in the financial services industry is mitigated by the fact that most of the revenue (i.e., interest accruals) recorded is driven by nondiscretionary formulas. INTERNAL CONTROL. Key's management has established and maintains a comprehensive system of internal control that is intended to protect Key's assets and the integrity of its financial statements. While no such system is foolproof, ours is designed to provide assurance that the financial information we publish is accurate, complete, timely and presents our performance fairly. TERMINOLOGY This report contains some shortened names and industry-specific terms. We want to explain some of these terms at the outset so you can better understand the discussion that follows. - - KEYCORP refers solely to the parent company. - - KEY refers to the consolidated entity consisting of KeyCorp and its subsidiaries. - - A KEYCENTER is one of Key's full-service retail banking facilities or branches. - - Key engages in CAPITAL MARKETS ACTIVITIES, primarily through the Key Capital Partners business group. These activities encompass a variety of services. Among other things, we trade securities as a dealer, enter into derivative contracts (both to accommodate clients' financing needs and for proprietary trading purposes), and conduct transactions in foreign currencies (both to accommodate clients' needs and to benefit from fluctuations in exchange rates). - - All earnings per share data included in this discussion are presented on a DILUTED basis, which takes into account all common shares outstanding as well as potential common shares that could result from 33 the exercise of outstanding stock options. Some of the financial information tables also include BASIC earnings per share, which takes into account only common shares outstanding. - - For regulatory purposes, capital is divided into two classes. Federal regulations prescribe that at least one-half of a bank or bank holding company's TOTAL RISK-BASED CAPITAL must qualify as TIER 1. Both total and Tier 1 capital serve as bases for several measures of capital adequacy, which is an important indicator of financial stability and condition. You will find a more detailed explanation of total and Tier 1 capital and how they are calculated in the section entitled "Capital," which begins on page 67. - - When we want to draw your attention to a particular item in Key's Notes to Consolidated Financial Statements, we refer to NOTE ___, giving the particular number, name and starting page number. OUR PROJECTIONS ARE NOT FOOLPROOF This report may contain "forward-looking statements" about issues like anticipated earnings, anticipated levels of net loan charge-offs and nonperforming assets and anticipated improvement in profitability and competitiveness. Forward-looking statements by their nature are subject to assumptions, risks and uncertainties. For a variety of reasons, including the following, actual results could differ materially from those contained in or implied by the forward-looking statements. - - Interest rates could change more quickly or more significantly than we expect, which may have an adverse effect on our financial results. - - If the economy or segments of the economy fail to rebound or decline further, the demand for new loans and the ability of borrowers to repay outstanding loans may decline. - - The stock and bond markets could suffer additional disruptions, which may have adverse effects on our financial condition and that of our borrowers, and on our ability to raise money by issuing new securities. - - It could take us longer than we anticipate to implement strategic initiatives designed to increase revenues or manage expenses; we may be unable to implement certain initiatives; or the initiatives may be unsuccessful. - - Acquisitions and dispositions of assets, business units or affiliates could adversely affect us in ways that management has not anticipated. - - We may become subject to new legal obligations, or the resolution of pending litigation may have an adverse effect on our financial condition. - - Terrorist activities or military actions could further disrupt the economy and the general business climate, which may have an adverse effect on our financial results or condition and that of our borrowers. - - We may become subject to new accounting, tax, or regulatory practices or requirements. HIGHLIGHTS OF KEY'S PERFORMANCE FINANCIAL PERFORMANCE Key's financial performance for the three- and nine-month periods ended September 30, 2002 and 2001, was affected by a series of strategic initiatives announced during the second quarter of 2001. These initiatives are designed to sharpen our business focus and strengthen our financial performance by emphasizing the importance of core relationship businesses and a more conservative credit culture. They include: 34 - - Accelerating Key's revenue growth by delivering our products and services to customers through a seamless, integrated sales process called 1Key. - - Achieving 100% of the savings from our competitiveness initiative. - - Re-emphasizing our commitment to our relationship-based activities, while de-emphasizing high-risk, low-return businesses. Specific actions related to these initiatives include exiting the automobile leasing business, de-emphasizing indirect prime automobile lending, discontinuing credit-only relationships in the leveraged financing and nationally syndicated lending businesses, and increasing the allowance for loan losses. The primary measures of Key's financial performance for the third quarter and first nine months of 2002 and 2001 are summarized below. - - Net income for the third quarter of 2002 was $245 million, or $.57 per common share, compared with net income of $246 million, or $.57 per share, for the previous quarter and net income of $249 million, or $.58 per share, for the third quarter of 2001. For the first nine months of 2002, Key's net income was $731 million, or $1.69 per common share, up from net income of $306 million, or $.71 per share for the comparable period last year. - - Key's return on average equity was 14.74% for the third quarter of 2002. This result compares with a return of 15.16% for the prior quarter and a return of 15.20% for the year-ago quarter. For the first nine months of 2002, Key's return on average equity was 15.13%, compared with a return of 6.21% for the first nine months of 2001. - - Key's third quarter 2002 return on average total assets was 1.19%. This result compares with a return of 1.21% for the previous quarter and a return of 1.16% for the third quarter of 2001. For the first nine months of 2002, Key's return on average total assets was 1.20%, up from a return of .48% for the comparable period in 2001. The slight decrease in Key's earnings relative to the third quarter of 2001 reflects the ongoing effects of a challenging economic environment. Key's taxable-equivalent net interest income decreased by $8 million from the third quarter of 2001. A 5% reduction in average earning assets stemming from the impact of some strategic downsizing of the loan portfolio, loan sales and weak loan demand more than offset the positive effect of a 14 basis point improvement in the net interest margin. At the same time, noninterest income declined by $22 million, primarily due to unfavorable trends in our market-sensitive businesses and higher losses incurred on lease residual values. Also contributing to the reduction in earnings was a $19 million rise in the provision for loan losses, reflecting higher levels of net charge-offs. These unfavorable results were offset in part by a $24 million decrease in noninterest expense, including a $20 million reduction associated with the adoption of new accounting guidance for goodwill. Our favorable performance in terms of expense control is attributable largely to the success of our competitiveness initiative discussed on page 37 and our ongoing efforts to drive for greater efficiency and to strengthen Key's expense culture. Considering recent trends, we believe that Key's fourth quarter results, including earnings per common share, are likely to be similar to those of the third quarter. Key's financial results for the first nine months of 2001 were adversely affected by several significant second quarter charges recorded as a result of the specific strategic actions discussed previously. In view of our intention to significantly downsize the automobile finance business we recorded a $150 million write-down of goodwill associated with Key's 1995 acquisition of AutoFinance Group, Inc. We also recorded an additional provision for loan losses of $300 million ($189 million after tax) to facilitate the exiting of credits in the leveraged financing and nationally syndicated lending businesses. In addition, we recorded a $40 million ($25 million after tax) charge to establish a reserve for losses incurred on the residual values of leased vehicles. These charges are reviewed in greater detail throughout the remainder of this discussion. 35 In addition, results for the second quarter and first nine months of 2001 were adversely affected by a $39 million ($24 million after tax) charge resulting from a prescribed change in the accounting for retained interests in securitized assets and a $20 million ($13 million after tax) increase in litigation reserves. The primary reasons that Key's specific revenue and expense components changed from those of the three- and nine-month periods ended September 30, 2001, are reviewed in detail in the remainder of this discussion. Figure 1 on page 38 summarizes Key's financial performance for each of the past five quarters and the first nine months of 2002 and 2001. CORPORATE STRATEGY Our objective is to achieve revenue and earnings per share growth that is consistently above the median for stocks that make up the Standard & Poors 500 Banks Index. In order to achieve this, our current strategy is comprised of the following four primary elements: - - STAY FOCUSED ON OUR CORE BUSINESSES. To further this objective, we intend to focus on businesses where we can build relationships with our clients. We will primarily focus on a business mix that comprises our "footprint" businesses that serve individuals, small businesses and middle market companies. Additionally, we intend to focus on national businesses such as commercial real estate lending, asset management, home equity lending and equipment leasing. - - PUT OUR CLIENTS FIRST. To accomplish this, we are focusing on how we can deepen our relationship with each of our clients. We want to build relationships with those clients who have the potential to purchase multiple products and services or repeat business. One way in which we are pursuing this is to emphasize deposit growth across all of our lines of business. We also want to ensure that our clients are receiving a distinctive level of service. We are putting considerable effort into enhancing our service quality. - - ENHANCE OUR BUSINESS. To accomplish this objective, we intend to build on the success of our competitiveness initiative via a continuous improvement process, which will continue to focus on increasing revenues, controlling expenses and better serving our clients. Additionally, we intend to continue to leverage technology both to reduce costs and enhance the service quality provided to our clients. Over time, we also intend to diversify our revenue mix by emphasizing the growth of fee income and to invest in higher-growth and higher-return businesses. - - CULTIVATE A WORKFORCE THAT DEMONSTRATES KEY'S VALUES AND WORKS TOGETHER FOR A COMMON PURPOSE. Key intends to achieve this by: --paying for performance, but only if achieved in ways that are consistent with Key's values; --attracting, developing and retaining a quality, high-performing and inclusive workforce; --developing leadership at all levels in the company; and --creating a positive, stimulating and entrepreneurial work environment. 36 STATUS OF COMPETITIVENESS INITIATIVE Key launched a major initiative in November 1999, the first phase of which was completed in 2000. This initiative was designed to improve Key's profitability by reducing the costs of doing business, focusing on the most profitable growth businesses and enhancing revenues. During the initial phase, we reduced our annual operating expenses by approximately $100 million by outsourcing certain nonstrategic support functions, consolidating sites in a number of our businesses and reducing management layers. As of the March 31, 2002, target date, we had substantially completed the implementation of all projects related to the second and final phase of the initiative, referred to as PEG (Perform, Excel, Grow). In this phase, our goal was to reduce costs by an incremental net annual rate of $200 million by: - - simplifying Key's business structure by consolidating 22 business lines into 10; - - streamlining and automating business operations and processes; - - standardizing product offerings and internal processes; - - consolidating operating facilities and service centers; and - - outsourcing additional noncore activities. Management believes that Key will achieve the anticipated annual net cost savings from the overall initiative when all planned actions are fully implemented before the end of 2002. Management had anticipated that the actions taken in the competitiveness initiative would reduce Key's workforce by approximately 4,000 positions (comprising both staffed and vacant positions) by the end of the first quarter of 2002. At March 31, 2002, Key had substantially completed the implementation of all projects related to the initiative and nearly 4,100 positions had been eliminated. Since the inception of the competitiveness initiative, we have recorded related net charges of $273 million. Note 11 ("Restructuring Charges") on page 23, provides more information about Key's restructuring charges. 37 FIGURE 1. SELECTED FINANCIAL DATA 2002 ------------------------------------------- dollars in millions, except per share amounts THIRD SECOND FIRST - -------------------------------------------------------------------------------------------------------------------------- FOR THE PERIOD Interest income $1,095 $1,102 $1,092 Interest expense 395 419 438 Net interest income 700 683 654 Provision for loan losses 135 135 136 Noninterest income 432 448 443 Noninterest expense 659 665 661 Income (loss) before income taxes and cumulative effect of accounting changes 338 331 300 Income (loss) before cumulative effect of accounting changes 245 246 240 Net income (loss) 245 246 240 - -------------------------------------------------------------------------------------------------------------------------- PER COMMON SHARE Income (loss) before cumulative effect of accounting changes $ .57 $ .58 $ .56 Income (loss) before cumulative effect of accounting changes --- assuming dilution .57 .57 .56 Net income (loss) .57 .58 .56 Net income (loss)-- assuming dilution .57 .57 .56 Cash dividends paid .30 .30 .30 Book value at period end 15.66 15.46 15.05 Market price: High 27.35 29.40 27.26 Low 20.96 25.95 22.92 Close 24.97 27.30 26.65 Weighted average common shares (000) 426,274 426,092 424,855 Weighted average common shares and potential common shares (000) 431,326 431,935 430,019 - -------------------------------------------------------------------------------------------------------------------------- AT PERIOD END Loans $62,951 $63,881 $63,956 Earning assets 72,548 72,820 72,382 Total assets 83,518 82,778 81,359 Deposits 44,610 44,805 43,233 Long-term debt 16,276 16,895 15,256 Shareholders' equity 6,654 6,592 6,402 Full-time equivalent employees 20,522 20,929 21,076 KeyCenters 903 905 911 - -------------------------------------------------------------------------------------------------------------------------- PERFORMANCE RATIOS Return on average total assets 1.19 % 1.21 % 1.20 % Return on average equity 14.74 15.16 15.53 Net interest margin (taxable equivalent) 3.99 3.98 3.93 - -------------------------------------------------------------------------------------------------------------------------- CAPITAL RATIOS AT PERIOD END Equity to assets 7.97 % 7.96 % 7.87 % Tangible equity to tangible assets 6.71 6.69 6.57 Tier 1 risk-based capital 8.34 8.23 7.92 Total risk-based capital 12.69 12.29 12.02 Leverage 8.15 8.14 8.13 - -------------------------------------------------------------------------------------------------------------------------- NINE MONTHS 2001 ENDED SEPTEMBER 30, --------------------------- ------------------------------ dollars in millions, except per share amounts FOURTH THIRD 2002 2001 - ---------------------------------------------------------------------------------------------------------------------- FOR THE PERIOD Interest income $1,210 $1,380 $3,289 $4,417 Interest expense 510 656 1,252 2,292 Net interest income 700 724 2,037 2,125 Provision for loan losses 723 116 406 627 Noninterest income 418 454 1,323 1,307 Noninterest expense 702 683 1,985 2,239 Income (loss) before income taxes and cumulative effect of accounting changes (307) 379 969 566 Income (loss) before cumulative effect of accounting changes (174) 249 731 331 Net income (loss) (174) 249 731 306 - ---------------------------------------------------------------------------------------------------------------------- PER COMMON SHARE Income (loss) before cumulative effect of accounting changes $ (.41) $ .59 $ 1.72 $ .78 Income (loss) before cumulative effect of accounting changes --- assuming dilution (.41) .58 1.69 .77 Net income (loss) (.41) .59 1.72 .72 Net income (loss)-- assuming dilution (.41) .58 1.69 .71 Cash dividends paid .295 .295 .90 .885 Book value at period end 14.52 15.53 15.66 15.53 Market price: High 24.52 28.15 29.40 29.25 Low 20.49 22.20 20.96 22.10 Close 24.34 24.14 24.97 24.14 Weighted average common shares (000) 423,596 424,802 425,746 424,503 Weighted average common shares and potential common shares (000) 428,280 430,346 431,098 430,009 - ---------------------------------------------------------------------------------------------------------------------- AT PERIOD END Loans $63,309 $64,506 $62,951 $64,506 Earning assets 71,672 73,943 72,548 73,943 Total assets 80,938 84,419 83,518 84,419 Deposits 44,795 45,372 44,610 45,372 Long-term debt 14,554 15,114 16,276 15,114 Shareholders' equity 6,155 6,575 6,654 6,575 Full-time equivalent employees 21,230 21,297 20,522 21,297 KeyCenters 911 911 903 911 - ---------------------------------------------------------------------------------------------------------------------- PERFORMANCE RATIOS Return on average total assets (.84)% 1.16 % 1.20 % .48 % Return on average equity (10.57) 15.20 15.13 6.21 Net interest margin (taxable equivalent) 3.98 3.85 3.97 3.75 - ---------------------------------------------------------------------------------------------------------------------- CAPITAL RATIOS AT PERIOD END Equity to assets 7.60 % 7.79 % 7.97 % 7.79 % Tangible equity to tangible assets 6.29 6.51 6.71 6.51 Tier 1 risk-based capital 7.43 7.81 8.34 7.81 Total risk-based capital 11.41 11.77 12.69 11.77 Leverage 7.65 7.90 8.15 7.90 - ---------------------------------------------------------------------------------------------------------------------- 38 LINE OF BUSINESS RESULTS This section summarizes the financial performance and related strategic developments of each of Key's three major business groups: Key Consumer Banking, Key Corporate Finance and Key Capital Partners. To better understand this discussion, see Note 4 ("Line of Business Results"), which begins on page 11. Note 4 includes a brief description of the products and services offered by each of the three major business groups, as well as more detailed financial information pertaining to the groups and their related lines of business. Also included are brief descriptions of Other Segments and Reconciling Items. Figure 2 summarizes the contribution made by each major business group to Key's taxable-equivalent revenue and net income for the three- and nine-month periods ended September 30, 2002 and 2001. The specific lines of business that comprise each of the groups are shown in the tables that accompany the discussions that follow. FIGURE 2. MAJOR BUSINESS GROUPS - TAXABLE-EQUIVALENT REVENUE AND NET INCOME THREE MONTHS ENDED SEPTEMBER 30, CHANGE ---------------------------------------- ---------------------------- dollars in millions 2002 2001 AMOUNT PERCENT - ----------------------------------------------------------------------------------------------------------- Revenue (taxable equivalent) - ---------------------------- Key Consumer Banking $ 583 $ 602 $(19) (3.2)% Key Corporate Finance 335 327 8 2.4 Key Capital Partners 265 286 (21) (7.3) Other Segments (12) (3) (9) (300.0) ------ ------ ------ ------ Total segments 1,171 1,212 (41) (3.4) Reconciling items (17) (28) 11 39.3 ------ ------ ------ ------ Total $1,154 $1,184 $(30) (2.5) ====== ====== ====== Net income (loss)(a) - ---------------------------- Key Consumer Banking $ 122 $ 125 $ (3) (2.4)% Key Corporate Finance 106 98 8 8.2 Key Capital Partners 38 34 4 11.8 Other Segments (2) 5 (7) N/M ------ ------ ------ ------ Total segments 264 262 2 .8 Reconciling items (19) (13) (6) (46.2) ------ ------ ------ ------ Total $ 245 $ 249 $ (4) (1.6) ====== ====== ====== - ----------------------------------------------------------------------------------------------------------- NINE MONTHS ENDED SEPTEMBER 30, CHANGE -------------------------------------- --------------------------- dollars in millions 2002 2001 AMOUNT PERCENT - ----------------------------------------------------------------------------------------------------- Revenue (taxable equivalent) - ---------------------------- Key Consumer Banking $1,723 $1,728 $ (5) (.3)% Key Corporate Finance 1,004 981 23 2.3 Key Capital Partners 831 873 (42) (4.8) Other Segments (51) (7) (44) (628.6) ------ ------ ------ ------ Total segments 3,507 3,575 (68) (1.9) Reconciling items (39) (124)(c) 85 68.5 ------ ------ ------ ------ Total $3,468 $3,451 $ 17 .5 ====== ====== ====== Net income (loss)(a) - ---------------------------- Key Consumer Banking $ 340 $306(b) $ 34 11.1% Key Corporate Finance 316 287 29 10.1 Key Capital Partners 117 97 20 20.6 Other Segments (15) 14 (29) N/M ------ ------ ------ ------ Total segments 758 704 54 7.7 Reconciling items (27) (398)(c) 371 93.2 ------ ------ ------ ------ Total $ 731 $306 $425 138.9 ====== ====== ====== - ----------------------------------------------------------------------------------------------------- (a) Key's management accounting system utilizes a methodology for loan loss provisioning by line of business that reflects credit quality expectations within each line of business over a normal business cycle. The "normalized provision for loan losses" assigned to each line as a result of this methodology does not necessarily coincide with the level of net loan charge-offs at any given point in the cycle. (b) Results for the nine-month period ended September 30, 2001, include a second quarter one-time cumulative charge of $39 million ($24 million after tax) resulting from a prescribed change, applicable to all companies, in the accounting for retained interests in securitized assets (See note (c) below). (c) Reconciling items in the first nine months of 2001 include an additional provision for loan losses of $300 million ($189 million after tax) recorded in connection with Key's decision to discontinue certain credit-only commercial relationships, a goodwill write-down of $150 million associated with Key's decision to downsize its automobile finance business, a $40 million ($25 million after tax) loss recorded in connection with declines in leased vehicle residual values, a $20 million ($13 million after tax) increase in litigation reserves and other nonrecurring charges of $2 million ($1 million after tax). All of these charges were recorded during the second quarter. Also included are charges related to unallocated nonearning assets of corporate support functions and the effect of the accounting change described in note (b) above. N/M = Not Meaningful 39 FIGURE 3. KEY CONSUMER BANKING GROUP DATA THREE MONTHS ENDED SEPTEMBER 30, CHANGE ---------------------------------------- ------------------------- dollars in millions 2002 2001 AMOUNT PERCENT - ------------------------------------------------------------------------------------------------------------- Revenue (taxable equivalent) - ---------------------------- Retail Banking $333 $347 $(14) (4.0)% Small Business 102 102 -- -- Indirect Lending 86 104 (18) (17.3) National Home Equity 62 49 13 26.5 ------ ------ ------ ------ Total $583 $602 $(19) (3.2) ====== ====== ====== Net income - ---------------------------- Retail Banking $ 73 $ 74 $ (1) (1.4)% Small Business 32 30 2 6.7 Indirect Lending 11 18 (7) (38.9) National Home Equity 6 3 3 100.0 ------ ------ ------ ------ Total $122 $125 $ (3) (2.4) ====== ====== ====== - ------------------------------------------------------------------------------------------------------------- NINE MONTHS ENDED SEPTEMBER 30, CHANGE ----------------------------------- ----------------------- dollars in millions 2002 2001 AMOUNT PERCENT - ------------------------------------------------------------------------------------------------------- Revenue (taxable equivalent) - ---------------------------- Retail Banking $ 973 $ 996 $ (23) (2.3)% Small Business 296 290 6 2.1 Indirect Lending 273 308 (35) (11.4) National Home Equity 181 134 47 35.1 ------ ------ ------ ----- Total $1,723 $1,728 $ (5) (.3) ====== ====== ====== Net income - ---------------------------- Retail Banking $ 200 $ 192 $ 8 4.2% Small Business 89 80 9 11.3 Indirect Lending 37 31 6 19.4 National Home Equity 14 3 11 366.7 ------ ------ ------ ----- Total $ 340 $ 306(a) $ 34 11.1 ====== ====== ====== - ------------------------------------------------------------------------------------------------------- (a) Results for the nine-month period ended September 30, 2001, include a second quarter one-time cumulative charge of $39 million ($24 million after tax) resulting from a prescribed change, applicable to all companies, in the accounting for retained interests in securitized assets. ADDITIONAL KEY CONSUMER BANKING DATA (3Q02) Average loans (including home equity loans) $28.1 billion Average core deposits: $30.6 billion Average home equity loans: $12.2 billion 534,385 on-line clients (30% penetration) National Home Equity average loan-to-value ratio: 76% 903 KeyCenters and 2,249 ATMs National Home Equity first lien positions: 84% 8,259 full-time equivalent employees Net income for Key Consumer Banking was $122 million for the third quarter of 2002, representing a $3 million decline from the year-ago quarter. Decreases in taxable-equivalent net interest income and noninterest income, along with a higher provision for loan losses, more than offset a reduction in noninterest expense. Taxable-equivalent net interest income decreased by $15 million, or 3%, from the third quarter of 2001 due to a less favorable interest rate spread on deposits, a decline in average deposits outstanding and an $11 million write-down of the unamortized premium associated with purchased home equity loans. The adverse effect of these factors was partially offset by a more favorable spread on earning assets. Noninterest income decreased by $4 million, or 3%, due primarily to a $9 million increase in losses incurred on the residual values of leased vehicles in the Indirect Lending line of business. Noninterest expense was down $17 million, or 5%, from the third quarter of 2001. This improvement includes an approximate $9 million reduction in goodwill amortization, which resulted from the adoption of a new accounting standard on January 1, as well as lower costs for software amortization and a decline in the level of fraud losses. These reductions were partially offset by higher personnel expense. A $9 million, or 17%, increase in the provision for loan losses reflects the growth in lending in the National Home Equity line of business. 40 FIGURE 4. KEY CORPORATE FINANCE GROUP DATA THREE MONTHS ENDED SEPTEMBER 30, CHANGE ------------------------------------ --------------------------- dollars in millions 2002 2001 AMOUNT PERCENT - ------------------------------------------------------------------------------------------------------------ Revenue (taxable equivalent) - ---------------------------- Corporate Banking $183 $193 $(10) (5.2)% National Commercial Real Estate 96 89 7 7.9 National Equipment Finance 56 45 11 24.4 ------ ----- ----- ----- Total $335 $327 $ 8 2.4 ====== ===== ===== Net income - ---------------------------- Corporate Banking $ 56 $ 58 $ (2) (3.4)% National Commercial Real Estate 33 30 3 10.0 National Equipment Finance 17 10 7 70.0 ------ ----- ----- ----- Total $106 $ 98 $ 8 8.2 ====== ===== ===== - ------------------------------------------------------------------------------------------------------------ NINE MONTHS ENDED SEPTEMBER 30, CHANGE ----------------------------------- ------------------------ dollars in millions 2002 2001 AMOUNT PERCENT - ------------------------------------------------------------------------------------------------------------ Revenue (taxable equivalent) - ---------------------------- Corporate Banking $ 553 $584 $(31) (5.3)% National Commercial Real Estate 271 264 7 2.7 National Equipment Finance 180 133 47 35.3 ------ ------ ------ ----- Total $1,004 $981 $ 23 2.3 ====== ====== ===== Net income - ---------------------------- Corporate Banking $ 167 $173 $ (6) (3.5)% National Commercial Real Estate 92 92 -- -- National Equipment Finance 57 22 35 159.1 ------ ------ ------ ----- Total $ 316 $287 $ 29 10.1 ====== ====== ===== - ------------------------------------------------------------------------------------------------------------ ADDITIONAL KEY CORPORATE FINANCE DATA (3Q02) Average loans and leases: $29.1 billion Average deposits: $3.4 billion 1,742 full-time equivalent employees Net income for Key Corporate Finance was $106 million for the third quarter of 2002, compared with $98 million for the same period last year. The improvement was attributable to an increase in taxable-equivalent net interest income, as changes in other major components of the income statement were not significant. Taxable-equivalent net interest income grew by $9 million, or 3%, due primarily to a more favorable interest rate spread on earning assets and an increase in the taxable-equivalent adjustment related to income derived from the equipment leasing portfolio. At the same time, the level of noninterest income was essentially unchanged, reflecting a number of offsetting factors. Increases in non-yield-related loan fees and loan sale gains in the National Commercial Real Estate line of business and in income from trading activities in the Corporate Banking line were offset by declines in gains from the residual values of leased equipment in the National Equipment Finance line and by lower fees generated by Corporate Banking. A $2 million, or 2%, decrease in noninterest expense was driven by an approximate $4 million reduction in goodwill amortization resulting from the January 1 adoption of a new accounting standard. 41 FIGURE 5. KEY CAPITAL PARTNERS GROUP DATA THREE MONTHS ENDED SEPTEMBER 30, CHANGE ------------------------------------ ---------------------- dollars in millions 2002 2001 AMOUNT PERCENT - -------------------------------------------------------------------------------------------------------------- Revenue (taxable equivalent) - ---------------------------- Victory Capital Management $ 51 $ 58 $ (7) (12.1)% High Net Worth 140 153 (13) (8.5) Capital Markets 74 75 (1) (1.3) ------ ------ ------ ------ Total $265 $286 $(21) (7.3) ====== ====== ====== Net income - ---------------------------- Victory Capital Management $ 11 $ 10 $ 1 10.0% High Net Worth 13 14 (1) (7.1) Capital Markets 14 10 4 40.0 ------ ------ ------ ------ Total $ 38 $ 34 $ 4 11.8 ====== ====== ====== - ---------------------------------------------------------------------------------------------------------------- NINE MONTHS ENDED SEPTEMBER 30, CHANGE ----------------------------------- ---------------------- dollars in millions 2002 2001 AMOUNT PERCENT - -------------------------------------------------------------------------------------------------------------- Revenue (taxable equivalent) - ---------------------------- Victory Capital Management $161 $174 $(13) (7.5)% High Net Worth 434 458 (24) (5.2) Capital Markets 236 241 (5) (2.1) ------ ------ ------ ------ Total $831 $873 $(42) (4.8) ====== ====== ====== Net income - ---------------------------- Victory Capital Management $ 33 $ 30 $ 3 10.0% High Net Worth 41 34 7 20.6 Capital Markets 43 33 10 30.3 ------ ----- ----- ----- Total $117 $ 97 $ 20 20.6 ====== ===== ===== - ------------------------------------------------------------------------------------------------------------- ADDITIONAL KEY CAPITAL PARTNERS DATA (3Q02) Assets under management: $62.4 billion 809 High Net Worth sales personnel Nonmanaged and brokerage assets: $67.2 billion 3,547 full-time equivalent employees Net asset outflows: $3.5 billion Net income for Key Capital Partners was $38 million for the third quarter of 2002, up from $34 million in the third quarter of last year. The improvement is attributable to a substantial decrease in noninterest expense and growth in taxable-equivalent net interest income. These positive results more than offset a decline in noninterest income. Taxable-equivalent net interest income increased by $7 million, or 13%, from the third quarter of 2001, despite the reduction in average loans outstanding that resulted from the 2001 sale of residential mortgage loans associated with the High Net Worth line of business. A primary reason for this growth is a more favorable interest rate spread on short-term borrowings. Noninterest income decreased by $28 million, or 12%, as market-sensitive businesses were adversely affected by the weak economy. The decrease is attributable mainly to declines in trust and investment services income in both the High Net Worth and Victory Capital Management lines and lower income from trading activities and derivatives in the Capital Markets line. Additionally, gains from loan sales in the High Net Worth line totaled $1 million in the current quarter, compared with $7 million a year ago. Noninterest expense decreased by $23 million, or 10%, from the year-ago quarter, due primarily to an approximate $6 million reduction that resulted from the change in accounting for goodwill, lower variable compensation expense associated with revenue generation and reduced software amortization. 42 RESULTS OF OPERATIONS NET INTEREST INCOME Key's principal source of earnings is net interest income, which is interest and loan-related fee income less interest expense. There are several factors that affect net interest income, including: - - the volume, pricing, mix and maturity of earning assets and interest-bearing liabilities; - - the use of derivative instruments to manage interest rate risk; - - interest rate fluctuations; and - - asset quality. To make it easier to compare results among different periods and the yields on various types of earning assets, we present all net interest income on a "taxable-equivalent basis." In other words, if we earn $100 of tax-exempt income, we present those earnings at a higher amount (specifically, $154) that--if taxed at the statutory Federal income tax rate of 35%--would yield $100. Figure 6, which spans pages 44 and 45, shows the various components of Key's balance sheet that affect interest income and expense, and their respective yields or rates over the past five quarters. Net interest income for the third quarter of 2002 was $722 million, compared with $730 million a year ago. This decrease reflects a lower level of average earning assets, which declined by 5% to $72.1 billion, due primarily to decreases in both commercial loans and consumer loans, other than those in the home equity portfolio. During the same period, the net interest margin rose by 14 basis points to 3.99%. This marks the highest level reached by the margin since 1998 and the third consecutive quarter of improvement. The net interest margin is an indicator of the profitability of the earning asset portfolio and is calculated by dividing net interest income by average earning assets. NET INTEREST MARGIN. The net interest margin improved over the past year, primarily because: - - we benefited from declining short-term interest rates; - - the interest rate spread on our total loan portfolio improved as commercial lease financing yields increased and we continued to focus on those businesses, such as home equity lending, that typically generate higher interest rate spreads; - - we sold loans with interest rate spreads that did not meet Key's internal profitability standards; and - - a greater proportion of Key's earning assets was supported by noninterest-bearing liabilities (such as demand deposits) and shareholders' equity. INTEREST EARNING ASSETS. Average earning assets for the third quarter of 2002 totaled $72.1 billion, which was $3.6 billion, or 5%, lower than the third quarter 2001 level. This decrease came principally from the loan portfolio and was attributable to a number of factors, including Key's decisions in May 2001 to exit or scale back certain types of lending. Another factor was loan sales, including the September 2001 sale of $1.4 billion of residential mortgage loans. Weak loan demand resulting from the general economic slowdown has also contributed to the net decline in loans. The size and composition of Key's loan portfolio has been affected by several actions taken in the first nine months of 2002 and during 2001: - - During the third quarter of 2001, we sold $1.4 billion of residential mortgage loans, which were generated by our private banking and community development businesses. These loans are originated as a customer and community accommodation and are sold periodically because they have relatively low interest rate spreads that do not meet Key's internal profitability standards. 43 FIGURE 6. AVERAGE BALANCE SHEETS, NET INTEREST INCOME AND YIELDS/RATES THIRD QUARTER 2002 SECOND QUARTER 2002 --------------------------------- --------------------------------- AVERAGE YIELD/ AVERAGE YIELD/ dollars in millions BALANCE INTEREST RATE BALANCE INTEREST RATE - ----------------------------------------------------------------------------------------------------------------- ASSETS Loans(a),(b) Commercial, financial and agricultural $ 17,485 $ 225 5.11% $ 18,213 $ 232 5.11% Real estate-- commercial mortgage 6,207 93 5.92 6,414 95 5.94 Real estate-- construction 5,822 79 5.37 5,870 79 5.40 Commercial lease financing 7,215 121 6.72 7,206 126 6.96 - ------------------------------------------------------------------------------------------------------------------- Total commercial loans 36,729 518 5.60 37,703 532 5.65 Real estate-- residential 2,089 37 7.00 2,148 38 7.04 Home equity 13,505 222 6.52 13,072 229 7.03 Consumer -- direct 2,172 46 8.32 2,210 46 8.37 Consumer -- indirect lease financing 1,264 28 8.98 1,514 33 8.84 Consumer -- indirect other 5,143 117 9.13 5,131 118 9.19 - ------------------------------------------------------------------------------------------------------------------- Total consumer loans 24,173 450 7.41 24,075 464 7.73 Loans held for sale 2,584 35 5.48 2,150 30 5.58 - ------------------------------------------------------------------------------------------------------------------- Total loans 63,486 1,003 6.29 63,928 1,026 6.43 Taxable investment securities 918 6 2.51 934 7 3.20 Tax-exempt investment securities(a) 166 4 8.76 205 4 8.31 - ------------------------------------------------------------------------------------------------------------------- Total investment securities 1,084 10 3.47 1,139 11 4.12 Securities available for sale(a),(c) 6,362 98 6.17 5,951 95 6.45 Short-term investments 1,151 6 2.28 1,561 8 1.97 - ------------------------------------------------------------------------------------------------------------------- Total earning assets 72,083 1,117 6.17 72,579 1,140 6.30 Allowance for loan losses (1,509) (1,579) Accrued income and other assets 11,361 10,560 - ------------------------------------------------------------------------------------------------------------------- $ 81,935 $ 81,560 ======== ======== LIABILITIES AND SHAREHOLDERS' EQUITY Money market deposit accounts $ 12,733 29 .91 $ 12,535 27 .87 Savings deposits 2,002 3 .67 2,014 3 .67 NOW accounts 560 1 .95 697 2 1.02 Certificates of deposit ($100,000 or more)(d) 4,886 54 4.45 4,816 56 4.69 Other time deposits 12,713 115 3.57 13,085 131 4.02 Deposits in foreign office 2,593 12 1.76 2,638 12 1.76 - ------------------------------------------------------------------------------------------------------------------- Total interest-bearing deposits 35,487 214 2.40 35,785 231 2.59 Federal funds purchased and securities sold under repurchase agreements 5,483 23 1.69 5,541 24 1.71 Bank notes and other short-term borrowings(d) 2,581 18 2.73 2,995 20 2.73 Long-term debt, including capital securities(d) 17,455 140 3.25 17,230 144 3.37 - ------------------------------------------------------------------------------------------------------------------- Total interest-bearing liabilities 61,006 395 2.59 61,551 419 2.73 Noninterest-bearing deposits 9,177 8,719 Accrued expense and other liabilities 5,159 4,783 Common shareholders' equity 6,593 6,507 - ------------------------------------------------------------------------------------------------------------------- $ 81,935 $ 81,560 ======== ======== Interest rate spread (TE) 3.58% 3.57% - ------------------------------------------------------------------------------------------------------------------- Net interest income (TE) and net interest margin (TE) $ 722 3.99% $ 721 3.98% -------- ==== -------- ==== Capital securities $ 1,249 $ 19 $ 1,236 $ 20 Taxable-equivalent adjustment(a) 22 38 - -------------------------------------------------------------------------------- (a) Interest income on tax-exempt securities and loans has been adjusted to a taxable-equivalent basis using the statutory Federal income tax rate of 35%. (b) For purposes of these computations, nonaccrual loans are included in average loan balances. (c) Yield is calculated on the basis of amortized cost. (d) Rate calculation excludes basis adjustments related to fair value hedges. See Note 14 ("Derivatives and Hedging Activities"), which begins on page 28, for an explanation of fair value hedges. TE = Taxable Equivalent 44 FIGURE 6. AVERAGE BALANCE SHEETS, NET INTEREST INCOME AND YIELDS/RATES (CONTINUED) FIRST QUARTER 2002 FOURTH QUARTER 2001 ----------------------------- ---------------------------------- AVERAGE YIELD/ AVERAGE YIELD/ dollars in millions BALANCE INTEREST RATE BALANCE INTEREST RATE - -------------------------------------------------------------------------------------------------------------------- ASSETS Loans(a),(b) Commercial, financial and agricultural $ 18,016 $ 230 5.18% $ 18,462 $ 271 5.83% Real estate-- commercial mortgage 6,598 97 5.97 6,737 106 6.23 Real estate-- construction 5,856 79 5.49 5,971 85 5.65 Commercial lease financing 7,275 132 7.25 7,109 128 7.18 - -------------------------------------------------------------------------------------------------------------------- Total commercial loans 37,745 538 5.76 38,279 590 6.12 Real estate-- residential 2,241 41 7.21 2,384 44 7.46 Home equity 11,863 212 7.26 11,046 217 7.82 Consumer -- direct 2,289 47 8.30 2,361 52 8.66 Consumer -- indirect lease financing 1,852 41 8.74 2,210 47 8.55 Consumer -- indirect other 5,231 120 9.21 5,359 128 9.51 - -------------------------------------------------------------------------------------------------------------------- Total consumer loans 23,476 461 7.91 23,360 488 8.32 Loans held for sale 2,267 32 5.70 2,113 34 6.48 - -------------------------------------------------------------------------------------------------------------------- Total loans 63,488 1,031 6.55 63,752 1,112 6.94 Taxable investment securities 916 6 2.43 904 4 1.86 Tax-exempt investment securities(a) 219 5 8.52 241 6 8.69 - -------------------------------------------------------------------------------------------------------------------- Total investment securities 1,135 11 3.61 1,145 10 3.30 Securities available for sale(a),(c) 5,317 89 6.76 6,120 103 6.78 Short-term investments 2,041 9 1.76 1,689 11 2.55 - -------------------------------------------------------------------------------------------------------------------- Total earning assets 71,981 1,140 6.38 72,706 1,236 6.76 Allowance for loan losses (1,657) (1,159) Accrued income and other assets 10,547 10,920 - -------------------------------------------------------------------------------------------------------------------- $ 80,871 $ 82,467 ======== ======== LIABILITIES AND SHAREHOLDERS' EQUITY Money market deposit accounts $ 12,659 30 .95 $ 12,396 37 1.20 Savings deposits 1,947 3 .71 1,911 4 .79 NOW accounts 715 2 1.03 653 2 1.26 Certificates of deposit ($100,000 or more)(d) 4,516 57 5.10 4,788 61 5.08 Other time deposits 13,443 149 4.51 13,659 169 4.91 Deposits in foreign office 2,136 9 1.69 2,418 14 2.21 - -------------------------------------------------------------------------------------------------------------------- Total interest-bearing deposits 35,416 250 2.86 35,825 287 3.18 Federal funds purchased and securities sold under repurchase agreements 5,584 23 1.70 4,272 24 2.20 Bank notes and other short-term borrowings(d) 4,028 27 2.68 5,563 42 2.99 Long-term debt, including capital securities(d) 16,103 138 3.46 16,167 157 3.88 - -------------------------------------------------------------------------------------------------------------------- Total interest-bearing liabilities 61,131 438 2.90 61,827 510 3.28 Noninterest-bearing deposits 8,553 8,750 Accrued expense and other liabilities 4,918 5,359 Common shareholders' equity 6,269 6,531 - -------------------------------------------------------------------------------------------------------------------- $ 80,871 $ 82,467 ======== ======== Interest rate spread (TE) 3.48% 3.48% - -------------------------------------------------------------------------------------------------------------------- Net interest income (TE) and net interest margin (TE) $ 702 3.93% $ 726 3.98% -------- ===== -------- ===== Capital securities $ 1,298 $ 21 $ 1,333 $ 21 Taxable-equivalent adjustment(a) 48 26 - -------------------------------------------------------------------------------------------------------------------- THIRD QUARTER 2001 -------------------------------- AVERAGE YIELD/ dollars in millions BALANCE INTEREST RATE - ------------------------------------------------------------------------------- ASSETS Loans(a),(b) Commercial, financial and agricultural $19,338 $ 324 6.63% Real estate-- commercial mortgage 6,813 123 7.20 Real estate-- construction 5,859 101 6.87 Commercial lease financing 6,995 117 6.68 - ------------------------------------------------------------------------------- Total commercial loans 39,005 665 6.77 Real estate-- residential 3,826 71 7.42 Home equity 10,777 228 8.38 Consumer -- direct 2,409 56 9.34 Consumer -- indirect lease financing 2,557 54 8.30 Consumer -- indirect other 5,494 132 9.60 - ------------------------------------------------------------------------------- Total consumer loans 25,063 541 8.58 Loans held for sale 2,130 38 7.17 - ------------------------------------------------------------------------------- Total loans 66,198 1,244 7.47 Taxable investment securities 925 8 3.44 Tax-exempt investment securities(a) 258 5 8.65 - ------------------------------------------------------------------------------- Total investment securities 1,183 13 4.57 Securities available for sale(a),(c) 6,565 114 6.99 Short-term investments 1,741 15 3.57 - ------------------------------------------------------------------------------- Total earning assets 75,687 1,386 7.29 Allowance for loan losses (1,204) Accrued income and other assets 10,396 - ------------------------------------------------------------------------------- $84,879 ======= LIABILITIES AND SHAREHOLDERS' EQUITY Money market deposit accounts $12,522 55 1.72 Savings deposits 1,936 5 1.01 NOW accounts 611 2 1.41 Certificates of deposit ($100,000 or more)(d) 4,800 67 5.53 Other time deposits 13,703 184 5.33 Deposits in foreign office 3,399 30 3.57 - ------------------------------------------------------------------------------- Total interest-bearing deposits 36,971 343 3.68 Federal funds purchased and securities sold under repurchase agreements 6,078 52 3.37 Bank notes and other short-term borrowings(d) 6,230 61 3.95 Long-term debt, including capital securities(d) 15,991 200 4.97 - ------------------------------------------------------------------------------- Total interest-bearing liabilities 65,270 656 3.99 Noninterest-bearing deposits 8,262 Accrued expense and other liabilities 4,848 Common shareholders' equity 6,499 - ------------------------------------------------------------------------------- $84,879 ======= Interest rate spread (TE) 3.30% - ------------------------------------------------------------------------------- Net interest income (TE) and net interest margin (TE) $ 730 3.85% ------- ==== Capital securities $1,305 $ 21 Taxable-equivalent adjustment(a) 6 - ------------------------------------------------------------------------------- 45 - - During the second quarter of 2001, management announced that Key would exit the automobile leasing business, de-emphasize indirect prime automobile lending and discontinue certain credit-only commercial relationships. These portfolios, in the aggregate, have declined by approximately $3.2 billion since the date of the announcement through September 30, 2002. - - We sold commercial mortgage loans of $830 million during the first nine months of 2002 and $1.7 billion during 2001. Since certain of these loans have been sold with limited recourse, Key established a loss reserve of an amount estimated by management to be appropriate to reflect the recourse risk. More information about the related recourse agreement is provided in Note 13 ("Other Financial Instruments with Off-Balance Sheet Risk") under the section entitled "Recourse agreement with Federal National Mortgage Association," starting on page 26. Our business of originating and servicing commercial mortgage loans has grown, in part as a result of acquiring Conning Asset Management in the second quarter of 2002 and both Newport Mortgage Company, L.P. and National Realty Funding L.C. in 2000. - - We sold education loans of $970 million ($750 million through securitizations) during the first nine months of 2002 and $1.2 billion ($491 million through securitizations) during 2001. Figure 7 shows how the changes in yields or rates and average balances from the prior year affected net interest income. The section entitled "Financial Condition," which begins on page 54, contains more discussion about changes in earning assets and funding sources. FIGURE 7. COMPONENTS OF NET INTEREST INCOME CHANGES FROM THREE MONTHS ENDED SEPTEMBER 30, 2001 FROM NINE MONTHS ENDED SEPTEMBER 30, 2001 TO THREE MONTHS ENDED SEPTEMBER 30, 2002 TO NINE MONTHS ENDED SEPTEMBER 30, 2002 ------------------------------------------ ---------------------------------------- AVERAGE YIELD/ NET AVERAGE YIELD/ NET in millions VOLUME RATE CHANGE VOLUME RATE CHANGE - ----------------------------------------------------------------------------------------------------------------------------------- INTEREST INCOME Loans $ (49) $ (192) $ (241) $ (178) $ (752) $ (930) Taxable investment securities -- (2) (2) -- (4) (4) Tax-exempt investment securities (2) 1 (1) (6) (1) (7) Securities available for sale (3) (13) (16) (42) (25) (67) Short-term investments (4) (5) (9) (4) (27) (31) - ---------------------------------------------------------------------------------------------------------------------------------- Total interest income (taxable equivalent) (58) (211) (269) (230) (809) (1,039) INTEREST EXPENSE Money market deposit accounts 1 (27) (26) 6 (137) (131) Savings deposits -- (2) (2) -- (7) (7) NOW accounts -- (1) (1) 1 (3) (2) Certificates of deposit ($100,000 or more) 1 (14) (13) (29) (44) (73) Other time deposits (13) (56) (69) (52) (170) (222) Deposits in foreign office (6) (12) (18) (11) (50) (61) - ---------------------------------------------------------------------------------------------------------------------------------- Total interest-bearing deposits (17) (112) (129) (85) (411) (496) Federal funds purchased and securities sold under repurchase agreements (5) (24) (29) 1 (105) (104) Bank notes and other short-term borrowings (29) (14) (43) (110) (85) (195) Long-term debt, including capital securities 17 (77) (60) 44 (289) (245) - ---------------------------------------------------------------------------------------------------------------------------------- Total interest expense (34) (227) (261) (150) (890) (1,040) - ---------------------------------------------------------------------------------------------------------------------------------- Net interest income (taxable equivalent) $ (24) $ 16 $ (8) $ (80) $ 81 $ 1 ======= ======= ======= ======= ======= ======= ================================================================================================================================== The change in interest not due solely to volume or rate has been allocated in proportion to the absolute dollar amounts of the change in each. MARKET RISK MANAGEMENT The values of some financial instruments vary not only with changes in external interest rates, but also with changes in foreign exchange rates, factors influencing valuations in the equity securities markets, and other market-driven rates or prices. For example, the value of a fixed-rate bond will decline if market interest rates increase; the bond will become a less attractive investment to the holder. Similarly, the value of the U.S. dollar regularly fluctuates in relation to other currencies. The exposure that instruments tied to such external factors present is called "market risk." Most of Key's market risk is derived from interest rate fluctuations. 46 INTEREST RATE RISK MANAGEMENT Key's Asset/Liability Management Policy Committee has developed a program to measure and manage interest rate risk. This committee is also responsible for approving Key's asset/liability management policies, overseeing the formulation and implementation of strategies to improve balance sheet positioning and earnings, and reviewing Key's interest rate sensitivity exposure. FACTORS CONTRIBUTING TO INTEREST RATE EXPOSURE. Key uses interest rate exposure models to quantify the potential impact on earnings and economic value of equity arising from a variety of future interest rate scenarios. The many interest rate scenarios modeled quantify the level of Key's interest rate exposure arising from option risk, basis risk and gap risk. - - A financial instrument presents "OPTION RISK" when one party can take advantage of changes in interest rates without penalty. For example, when interest rates decline, borrowers may choose to prepay fixed-rate loans by refinancing at a lower rate. Such a prepayment gives Key a return on its investment (the principal plus some interest), but unless there is a prepayment penalty, that return may not be as high as the return that would have been generated had payments been received for the duration originally scheduled. Floating-rate loans that are capped against potential interest rate increases and deposits that can be withdrawn on demand also present option risk. - - One approach that Key follows to manage interest rate risk is to use floating-rate liabilities (such as borrowings) to fund floating-rate assets (such as loans). That way, as our interest expense increases, so will our interest income. We face "BASIS RISK" when our floating-rate assets and floating-rate liabilities reprice in response to different market factors or indices. Under those circumstances, even if equal amounts of assets and liabilities are repricing at the same time, interest expense and interest income may not change by the same amount. - - We often use an interest-bearing liability to fund an interest-earning asset. For example, Key may sell certificates of deposit and use the proceeds to make loans. That strategy presents "GAP RISK" if the related liabilities and assets do not mature or reprice at the same time. MEASUREMENT OF SHORT-TERM INTEREST RATE EXPOSURE. The primary tool that management uses to measure interest rate risk is a net interest income simulation model. These simulations estimate the impact that various changes in the overall level of interest rates over one- and two-year time horizons would have on net interest income. The results help Key develop strategies for managing exposure to interest rate risk. Like any forecasting technique, interest rate simulation modeling is based on a large number of assumptions and judgments. In this case, the assumptions relate primarily to loan and deposit growth, asset and liability prepayments, interest rates, and on- and off-balance sheet management strategies. Management believes that, both individually and in the aggregate, the assumptions Key makes are reasonable. Nevertheless, the simulation modeling process produces only a sophisticated estimate, not a precise calculation of exposure. Key's guidelines for risk management call for preventive measures to be taken if the simulation modeling demonstrates that a gradual 200 basis point increase or decrease in short-term rates over the next twelve months would adversely affect net interest income over the same period by more than 2%. Key is operating within these guidelines. The low level of short-term interest rates at September 30, 2002, necessitated a modification of Key's standard rate scenario of a gradual decrease of 200 basis points over twelve months to a gradual decrease of 100 basis points over six months and no change over the following six months. As of September 30, 2002, based on the results of our simulation model, and assuming that management does not take action to alter the outcome, Key would expect net interest income to decrease by approximately .53% if short-term interest rates gradually increase by 200 basis points. Conversely, if short-term interest rates gradually decrease by 100 basis points over the next six months, net interest income would be expected to increase by approximately .22% over the next twelve months. 47 MEASUREMENT OF LONG-TERM INTEREST RATE EXPOSURE. Key uses an economic value of equity model to complement short-term interest rate risk analysis. The benefit of this model is that it measures exposure to interest rate changes over time frames longer than two years. The economic value of Key's equity is determined by aggregating the present value of projected future cash flows for asset, liability and derivative positions based on the current yield curve. However, economic value does not represent the fair values of asset, liability and derivative positions, since it does not consider factors like credit risk and liquidity. Key's guidelines for risk management call for preventive measures to be taken if an immediate 200 basis point increase or decrease in interest rates is estimated to reduce the economic value of equity by more than 15%. Certain short-term interest rates were limited to reductions of less than 200 basis points since interest rates cannot decrease below zero in the economic value of equity model. Key is operating within these guidelines. MANAGEMENT OF INTEREST RATE EXPOSURE. Management uses the results of short-term and long-term interest rate exposure models to formulate strategies to improve balance sheet positioning, earnings, or both, within the bounds of Key's interest rate risk, liquidity and capital guidelines. We manage interest rate risk by using portfolio swaps and caps, which modify the repricing or maturity characteristics of some of our assets and liabilities. The decision to use these instruments rather than securities, debt or other on-balance sheet alternatives depends on many factors, including the mix and cost of funding sources, liquidity and capital requirements, and interest rate implications. A brief description of interest rate swaps and caps is as follows: - - INTEREST RATE SWAPS are contracts in which two parties agree to exchange interest payment streams that are calculated based on agreed-upon amounts (known as "notional amounts"). For example, party A will pay interest at a fixed rate to, and receive interest at a variable rate from, party B. Key generally uses interest rate swaps to mitigate its exposure to interest rate risk on certain loans, securities, deposits, short-term borrowings and long-term debt. - - INTEREST RATE CAPS are contracts that provide for the holder to be compensated based on an agreed-upon notional amount when a benchmark interest rate exceeds a specified level (known as the "strike rate"). Caps limit exposure to interest rate increases, but have no effect if interest rates decline. Key has used interest rate caps to manage the risk of adverse movements in interest rates on some of its debt. For more information about how Key uses interest rate swaps and caps to manage its balance sheet, see Note 14 ("Derivatives and Hedging Activities"), starting on page 28. TRADING PORTFOLIO RISK MANAGEMENT Key's trading portfolio includes interest rate swap contracts entered into to accommodate the needs of clients, other positions with third parties that are intended to mitigate the interest rate risk of client positions, foreign exchange contracts entered into to accommodate the needs of clients, and proprietary trading positions in financial assets and liabilities. The fair values of these trading portfolio items are included in "accrued income and other assets" or "accrued expense and other liabilities" on the balance sheet. For more information about these items, see Note 14 ("Derivatives and Hedging Activities"), which begins on page 28. Management uses a value at risk ("VAR") model to estimate the potential adverse effect of changes in interest and foreign exchange rates, and equity prices on the fair value of Key's trading portfolio. Using statistical methods, this model estimates the maximum potential one-day loss with 95% probability. At September 30, 2002, Key's aggregate daily VAR was $1.1 million, compared with $1.3 million at September 30, 2001. Aggregate daily VAR averaged $1.4 million for the first nine months of 2002, compared with an average of $1.3 million for the same period last year. VAR modeling augments other controls that Key uses to mitigate the market risk exposure of the trading portfolio. These controls include loss and portfolio size limits that are based on market liquidity and the level of activity and volatility of trading products. 48 NONINTEREST INCOME Noninterest income for the third quarter of 2002 totaled $432 million, down $22 million, or 5%, from the same period last year. For the first nine months of the year, noninterest income was $1.3 billion, representing an increase of $16 million, or 1%, from the first nine months of 2001. The decrease in noninterest income from the year-ago quarter is due primarily to lower income from trust and investment services (down $9 million), service charges on deposit accounts (down $5 million) and a $17 million increase in losses incurred on lease residual values. These adverse results were offset in part by a $7 million increase in non-yield-related loan fees and a $9 million decrease in net losses from principal investing. Key's noninterest income for the first nine months of 2001 includes a second quarter charge of $40 million (included in miscellaneous income) to establish a reserve for losses incurred on the residual values of leased vehicles. Excluding this charge, noninterest income for the first nine months of 2002 decreased by $24 million, or 2%, from the same period last year. The decrease is largely attributable to a $35 million decline in net securities gains, a $24 million reduction in trust and investment services income and a $21 million increase in losses incurred on lease residual values. These reductions were substantially offset by a $25 million increase in service charges on deposit accounts and a $32 million decrease in net losses from principal investing. Figure 8 shows the major components of Key's noninterest income. The discussion that follows provides additional information, such as the composition of certain components and the factors that caused them to change from the prior year. FIGURE 8. NONINTEREST INCOME THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, CHANGE SEPTEMBER 30, CHANGE ---------------- ----------------- ---------------- ------------------- dollars in millions 2002 2001 AMOUNT PERCENT 2002 2001 AMOUNT PERCENT - ----------------------------------------------------------------------------------------------------------------------------------- Trust and investment services income(a) $ 151 $ 160 $ (9) (5.6)% $ 467 $ 491 $ (24) (4.9)% Investment banking and capital markets income(a) 34 26 8 30.8 130 105 25 23.8 Service charges on deposit accounts 102 107 (5) (4.7) 306 281 25 8.9 Corporate-owned life insurance income 25 28 (3) (10.7) 77 82 (5) (6.1) Letter of credit and loan fees 36 27 9 33.3 93 86 7 8.1 Net securities gains -- 2 (2) (100.0) 1 36 (35) (97.2) Other income: Electronic banking fees 21 20 1 5.0 59 55 4 7.3 Insurance income 14 14 -- -- 42 40 2 5.0 Loan securitization servicing fees 2 4 (2) (50.0) 7 13 (6) (46.2) Net gains from loan securitizations and sales 25 27 (2) (7.4) 34 40 (6) (15.0) Miscellaneous income 22 39 (17) (43.6) 107 78 29 37.2 - ----------------------------------------------------------------------------------------------------------------------------------- Total other income 84 104 (20) (19.2) 249 226 23 10.2 - ----------------------------------------------------------------------------------------------------------------------------------- Total noninterest income $ 432 $ 454 $ (22) (4.8)% $1,323 $1,307 $ 16 1.2 % ====== ====== ====== ====== ====== ====== =================================================================================================================================== (a) During the third quarter of 2002, brokerage commissions resulting from principal trades were reclassified from investment banking and capital markets income to trust and investment services income for all periods presented. TRUST AND INVESTMENT SERVICES INCOME. Trust and investment services provide Key's largest source of noninterest income. Its primary components are as shown in Figure 9. In 2002, the level of revenue derived from these services has been adversely affected by continued declines in the equity and fixed income markets, since a significant portion of this income is based on the value of assets under management. FIGURE 9. TRUST AND INVESTMENT SERVICES INCOME THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, CHANGE SEPTEMBER 30, CHANGE ------------- ---------------- ------------- ------------------ dollars in millions 2002 2001 AMOUNT PERCENT 2002 2001 AMOUNT PERCENT - ----------------------------------------------------------------------------------------------------------------------- Personal asset management and custody fees $ 38 $ 44 $ (6) (13.6)% $120 $135 $(15) (11.1)% Institutional asset management and custody fees 20 21 (1) (4.8) 60 65 (5) (7.7) Bond services 9 10 (1) (10.0) 29 29 -- -- Brokerage commission income 48 46 2 4.3 149 151 (2) (1.3) All other fees 36 39 (3) (7.7) 109 111 (2) (1.8) - ----------------------------------------------------------------------------------------------------------------------- Total trust and investment services income $151 $160 $ (9) (5.6)% $467 $491 $(24) (4.9)% ==== ==== ==== ==== ==== ==== ==== ======================================================================================================================= 49 At September 30, 2002, Key's bank, trust and registered investment advisory subsidiaries had assets under management of $62.4 billion, compared with $70.2 billion at September 30, 2001. These assets are managed on behalf of both institutions and individuals through a variety of equity, fixed income and money market accounts. The composition of Key's assets under management is shown in Figure 10. The value of total assets under management decreased by a net 11% over the past twelve months. This decrease reflects the adverse effects of a decline in the market value of assets under management at September 30, 2002, as well as net asset outflows of approximately $3.0 billion during the period. As shown in Figure 10, nearly 60% of the assets Key manages are invested in more stable fixed income or money market funds. The performance of the majority of Key's product types exceeded the performance of their respective benchmarks. FIGURE 10. ASSETS UNDER MANAGEMENT 2002 2001 ------------------------------------------ ----------------------- in millions THIRD SECOND FIRST FOURTH THIRD - ------------------------------------------------------------------------------------------------------------------------------------ Assets under management by investment type: Equity $25,422 $31,064 $34,497 $34,799 $32,067 Fixed income 17,588 18,905 18,536 17,326 16,929 Money market 19,364 20,756 19,413 19,957 21,223 - ------------------------------------------------------------------------------------------------------------------------------------ Total $62,374 $70,725 $72,446 $72,082 $70,219 ======= ======= ======= ======= ======= Proprietary mutual funds included in assets under management: Equity $2,965 $3,709 $4,080 $3,973 $3,676 Fixed income 1,377 1,262 1,211 1,190 1,178 Money market 12,129 12,568 13,094 13,801 14,870 - ------------------------------------------------------------------------------------------------------------------------------------ Total $16,471 $17,539 $18,385 $18,964 $19,724 ======= ======= ======= ======= ======= ==================================================================================================================================== INVESTMENT BANKING AND CAPITAL MARKETS INCOME. As shown in Figure 11, the increase in investment banking and capital markets income was driven by improved results from principal investing. Principal investing income is by nature susceptible to volatility since it is derived from investments in small to medium-sized businesses, some of which are in their early stages of economic development and strategy implementation, and thus more susceptible to changes in general economic conditions. Principal investing assets are carried on the balance sheet at fair value. The original investment, unrealized losses and fair value of direct and indirect investments contained in Key's principal investing portfolio are summarized in Figure 12. Investments in technology-rich companies, which have been particularly hard hit by the effects of the weak economy, accounted for only $39 million, or 6%, of the fair value of Key's portfolio at September 30, 2002. If the current weakness in the economy continues, management anticipates that some decline in the fair value of the principal investing portfolio could occur. FIGURE 11. INVESTMENT BANKING AND CAPITAL MARKETS INCOME THREE MONTHS ENDED SEPTEMBER 30, CHANGE --------------------------- ------------------------ dollars in millions 2002 2001 AMOUNT PERCENT - ------------------------------------------------------------------------------------------------------------------- Dealer trading and derivatives income $3 $3 -- -- Investment banking income 23 23 -- -- Net losses from principal investing -- (9) $ 9 100.0 % Foreign exchange income 8 9 (1) (11.1) - ------------------------------------------------------------------------------------------------------------------- Total investment banking and capital markets income $34 $26 $ 8 30.8 % ==== ==== ==== =================================================================================================================== NINE MONTHS ENDED SEPTEMBER 30, CHANGE ---------------------------- ------------------------ dollars in millions 2002 2001 AMOUNT PERCENT - ------------------------------------------------------------------------------------------------------------------ Dealer trading and derivatives income $27 $36 $(9) (25.0)% Investment banking income 78 71 7 9.9 Net losses from principal investing (1) (33) 32 97.0 Foreign exchange income 26 31 (5) (16.1) - ------------------------------------------------------------------------------------------------------------------ Total investment banking and capital markets income $130 $105 $25 23.8% ===== ===== ==== ===================================================================================================================== 50 FIGURE 12. PRINCIPAL INVESTING PORTFOLIO SEPTEMBER 30, 2002 ORIGINAL UNREALIZED FAIR in millions INVESTMENT LOSSES VALUE - ----------------------------------------------------------------------------------------------- Direct investments $436 $22 $414 Indirect investments 257 41 216 - ----------------------------------------------------------------------------------------------- Total $693 $63 $630 ===== ==== ===== - ----------------------------------------------------------------------------------------------- DECEMBER 31, 2001 $699 $79 $620 - ----------------------------------------------------------------------------------------------- SEPTEMBER 30, 2001 $716 $23 $693 =============================================================================================== SERVICE CHARGES ON DEPOSIT ACCOUNTS. Service charges on deposit accounts account for one of the two largest increases in Key's year-to-date fee income relative to the prior year. The growth of these fees is attributable primarily to strategies implemented in connection with Key's competitiveness initiative. SECURITIES TRANSACTIONS. During the first nine months of 2001, Key realized $36 million of net securities gains from the sales of securities held in the available-for-sale portfolio. The securities sold were primarily equity securities issued by financial service companies. Net gains from the sales of securities during the first nine months of 2002 were not significant. 51 NONINTEREST EXPENSE Noninterest expense for the third quarter of 2002 totaled $659 million, down $24 million, or 4%, from the third quarter of 2001. For the first nine months of the year, noninterest expense was $2.0 billion, representing a decrease of $254 million, or 11%, from the same period last year. The quarterly improvement was attributable largely to lower costs associated with the amortization of intangibles (down $19 million, reflecting the change in accounting for goodwill) and computer processing (down $17 million). These reductions more than offset a $24 million increase in personnel expense. Noninterest expense for the first nine months of 2001 includes two significant items recorded during the second quarter that hinder the comparison of results between reporting periods. These items are a $150 million write-down of goodwill associated with Key's decision to downsize its automobile finance business and additional litigation reserves of $20 million. Excluding these items, noninterest expense decreased by $84 million, or 4%, from the year-ago quarter. This improvement reflects a decrease in amortization expense related to intangibles (down $64 million, including approximately $60 million related to the change in accounting for goodwill), a reduction in computer processing expense (down $40 million) and lower equipment expense (down $12 million). These positive results were partially offset by a $39 million rise in personnel expense. For more information pertaining to the accounting change for goodwill, see the section entitled "Amortization of intangibles," on page 53. Figure 13 shows the components of Key's noninterest expense. The discussion that follows explains the composition of certain components and the factors that caused them to change from the prior year. FIGURE 13. NONINTEREST EXPENSE THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, CHANGE SEPTEMBER 30, CHANGE ----------------------- -------------------- ---------------------- ----------------- dollars in millions 2002 2001 AMOUNT PERCENT 2002 2001 AMOUNT PERCENT - -------------------------------------------------------------------------------------------------------------------------------- Personnel $358 $334 $ 24 7.2 % $1,082 $1,043 $ 39 3.7 % Net occupancy 57 60 (3) (5.0) 170 173 (3) (1.7) Computer processing 45 62 (17) (27.4) 147 187 (40) (21.4) Equipment 33 37 (4) (10.8) 103 115 (12) (10.4) Marketing 33 31 2 6.5 89 87 2 2.3 Amortization of intangibles 3 22 (19) (86.4) 8 222 (214) (96.4) Professional fees 21 26 (5) (19.2) 63 63 -- -- Other expense: Postage and delivery 15 16 (1) (6.3) 44 49 (5) (10.2) Telecommunications 9 10 (1) (10.0) 26 33 (7) (21.2) Equity- and gross receipts- based taxes 7 7 -- -- 20 22 (2) (9.1) OREO expense, net 1 2 (1) (50.0) 4 6 (2) (33.3) Miscellaneous expense 77 76 1 1.3 229 239 (10) (4.2) - -------------------------------------------------------------------------------------------------------------------------------- Total other expense 109 111 (2) (1.8) 323 349 (26) (7.4) - -------------------------------------------------------------------------------------------------------------------------------- Total noninterest expense $659 $683 $(24) (3.5)% $1,985 $2,239 $(254) (11.3)% ===== ===== ==== ======= ======= ===== Full-time equivalent employees at period end 20,522 21,297 (775) (3.6)% 20,522 21,297 (775) (3.6)% - ------------------------------------------------------------------------------------------------------------------------------------ PERSONNEL. Personnel expense, the largest category of Key's noninterest expense, rose by $39 million, or 4%, from the first nine months of 2001. The increase is due primarily to a rise in the cost of benefits and the effect of annual merit increases, most of which generally take effect during the second quarter. The level of Key's personnel expense continues to reflect the benefits derived from our successful competitiveness initiative. Through this initiative we have improved efficiency and reduced the level of personnel required to conduct our business. At September 30, 2002, the number of full-time equivalent employees was 20,522, compared with 21,230 at the end of 2001 and 21,297 a year ago. Figure 14 shows the major components of Key's personnel expense. In September 2002, the Board of Directors approved management's recommendation to change Key's method of accounting for stock options granted to eligible employees and directors. Effective January 1, 2003, Key will adopt the fair value method of accounting as outlined in SFAS No. 123. For more information pertaining to this accounting change and its anticipated effect on Key's results of operations for 2003, see the section entitled "Subsequent Event," included in Note 1 ("Basis of Presentation") starting on page 7. 52 FIGURE 14. PERSONNEL EXPENSE THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, CHANGE SEPTEMBER 30, CHANGE ------------------------ ----------------- ---------------------------------------------------- dollars in millions 2002 2001 AMOUNT PERCENT 2002 2001 AMOUNT PERCENT - ---------------------------------------------------------------------------------------------------------------------------------- Salaries $219 $212 $7 3.3 % $ 650 $ 637 $13 2.0 % Employee benefits 53 42 11 26.2 171 144 27 18.8 Incentive compensation 86 80 6 7.5 261 262 (1) (.4) - --------------------------------------------------------------------------------------------------------------------------------- Total personnel expense $358 $334 $24 7.2 % $1,082 $1,043 $39 3.7 % ===== ==== ==== ======= ====== ==== - -------------------------------------------------------------------------------------------------------------------------------- COMPUTER PROCESSING. The decrease in computer processing expense for both the quarterly and year-to-date periods is due primarily to a lower level of computer software amortization. This reduction is attributable in part to improved software capitalization discipline instituted a few years ago. AMORTIZATION OF INTANGIBLES. On January 1, 2002, Key stopped amortizing goodwill, consistent with the industry-wide adoption of new accounting guidance. This change reduced the company's noninterest expense by approximately $60 million for the first nine months of 2002. In accordance with the new guidance, Key completed its transitional goodwill impairment testing during the first quarter of 2002, and determined that no impairment existed as of January 1, 2002. For more information pertaining to the new accounting guidance, see the section entitled "Accounting Pronouncements Adopted in 2002," included in Note 1 ("Basis of Presentation") starting on page 7. INCOME TAXES The provision for income taxes was $93 million for the third quarter of 2002, compared with $130 million for the comparable period in 2001. The effective tax rate, which is the provision for income taxes as a percentage of income before income taxes, was 27.5% for the third quarter of 2002 compared with 34.3% for the third quarter of 2001. The effective tax rate for the third quarter of 2002 is substantially below Key's combined statutory Federal and state rate of 37% due primarily to portions of our equipment leasing portfolio that are now subject to a lower income tax rate. Other factors that account for the difference between the effective and statutory tax rates include tax deductions associated with dividends paid to Key's 401(k) savings plan, income from investments in tax-advantaged assets (such as tax-exempt securities and corporate-owned life insurance) and credits associated with investments in low-income housing projects. For the first nine months of 2002, the provision for income taxes was $238 million compared with $235 million for the first nine months of last year. The effective tax rates for these periods were 24.6% and 41.5%, respectively. The effective tax rate for 2001 was significantly distorted by the $150 million nondeductible write-down of goodwill recorded in the second quarter in connection with Key's decision to downsize its automobile finance business. Excluding this charge, the effective tax rate for the first nine months of 2001 was 32.8%. The decline from the adjusted effective tax rate is attributable to the portions of our equipment leasing portfolio that are now subject to a lower tax rate, as well as legislative changes in 2002 that resulted in a higher tax deduction for dividends paid to Key's 401(k) savings plan. In addition, Key ceased amortizing goodwill effective January 1, 2002, in accordance with new accounting guidance specified by SFAS No. 142. 53 FINANCIAL CONDITION LOANS At September 30, 2002, total loans outstanding were $63.0 billion, compared with $63.3 billion at the end of 2001 and $64.5 billion a year ago. Among the factors that contributed to the 2% decrease in our loans over the past year are: - - loan sales completed to improve the profitability of Key's overall portfolio, or to accommodate our funding needs; - - weaker loan demand stemming from the sluggish economy; and - - our May 2001 decision to exit the automobile leasing business, de-emphasize indirect prime automobile lending and discontinue certain credit-only commercial relationships. Over the past several years, we have used alternative funding sources like loan sales and securitizations to allow us to continue to capitalize on our loan origination capabilities. In addition, Key has completed several acquisitions which have improved its ability to generate and securitize new loans, especially in the area of commercial real estate. These acquisitions include the purchase of Conning Asset Management in June 2002, and both Newport Mortgage Company, L.P. and National Realty Funding L.C. in 2000. Over the past two years, we have also sold loans and referred new business to an asset-backed commercial paper conduit. These sales and referrals have been curtailed in 2002, in favor of funding on Key's balance sheet. For more information about the conduit, see Note 13 ("Other Financial Instruments with Off-Balance Sheet Risk") starting on page 26. The level of Key's loans outstanding (excluding loans held for sale) would have been unchanged over the past twelve months if we had not securitized and/or sold $2.0 billion of loans during that period. On the commercial side, growth in our real estate and lease financing portfolios was more than offset by a net decline in all other commercial portfolios, reflecting continued weakness in the economy and our decision to discontinue credit-only relationships in the leveraged financing and nationally syndicated lending businesses. At September 30, 2002, Key's commercial real estate portfolio included mortgage loans of $6.2 billion and construction loans of $5.8 billion. The average size of a mortgage loan was $.5 million and the largest mortgage loan had a balance of $64 million. The average size of a construction loan was $7 million. The largest construction loan commitment was $57 million, including an outstanding loan balance of $26 million. Key conducts its commercial real estate lending business through two primary sources: a 12-state banking franchise and National Commercial Real Estate (a national line of business that cultivates relationships both within and beyond the branch system). At September 30, our national line of business accounted for approximately 65% of Key's total commercial real estate loans outstanding. Our commercial real estate business as a whole focuses on larger real estate developers and, as shown in Figure 15, is diversified by both industry type and geography. 54 FIGURE 15. COMMERCIAL REAL ESTATE LOANS GEOGRAPIC REGION SEPTEMBER 30, 2002 -------------------------------------------- TOTAL PERCENT OF dollars in millions EAST MIDWEST CENTRAL WEST AMOUNT TOTAL - ---------------------------------------------------------------------------------------------------- Nonowner-occupied: Multi-family properties $ 588 $ 623 $ 633 $ 768 $ 2,612 21.6% Retail properties 294 714 162 202 1,372 11.4 Office buildings 198 202 157 215 772 6.4 Residential properties 55 110 131 471 767 6.3 Warehouses 41 221 108 162 532 4.4 Manufacturing facilities 33 33 2 5 73 .6 Hotels/Motels 6 10 1 8 25 .2 Other 214 399 51 227 891 7.4 - --------------------------------------------------------------------------------------------------- 1,429 2,312 1,245 2,058 7,044 58.3 Owner-occupied 536 2,440 605 1,457 5,038 41.7 - --------------------------------------------------------------------------------------------------- Total $ 1,965 $ 4,752 $ 1,850 $ 3,515 $12,082 100.0% ======= ======= ======= ======= ======= ===== ====================================================================================================== Consumer loans increased (assuming no loan sales) by $1.1 billion, or 5%, from the third quarter of 2001. The growth of the home equity portfolio during the past year more than offset declines of $453 million in installment loans, $1.3 billion in automobile lease financing receivables and $320 million in residential real estate mortgage loans. The declines in installment loans and automobile lease financing receivables reflect our decision to de-emphasize indirect prime automobile lending and exit the automobile leasing business. Our home equity portfolio grew by $3.1 billion, largely as a result of our focused efforts to grow this business, facilitated by a period of lower interest rates. Key's home equity portfolio is derived from both our Retail Banking line of business (64% of the home equity portfolio at September 30, 2002), and our National Home Equity line of business. The National Home Equity line of business has two components: Champion Mortgage Company, a home equity finance company that Key acquired in August 1997; and Key Home Equity Services, which acts as a third-party purchaser of home equity loans. The average loan-to-value ratio at origination for a loan generated by the National Home Equity line of business is 76%. First lien positions comprised 84% of the portfolio for this line of business at September 30, 2002. Key Home Equity Services purchases loans on a loan-by-loan basis from an extensive network of correspondents and agents. Prior to the third quarter of 2002, loans were also purchased through bulk portfolio acquisitions from home equity loan companies. Figure 16 summarizes Key's home equity loan portfolio by source at the end of each of the last five quarters, as well as certain asset quality statistics and the yields achieved on the portfolio as a whole. FIGURE 16. HOME EQUITY LOANS 2002 2001 ---------------------------------------------- --------------------------- dollars in millions THIRD SECOND FIRST FOURTH THIRD - ----------------------------------------------------------------------------------------------------------------------------- SOURCE OF LOANS OUTSTANDING AT PERIOD END Retail KeyCenters and other sources $8,680 $8,381 $7,761 $6,431 $6,210 Champion Mortgage Company 2,109 2,153 2,031 1,886 1,608 Key Home Equity Services division 2,727 2,845 2,870 2,867 3,008 - ----------------------------------------------------------------------------------------------------------------------------- National Home Equity line of business 4,836 4,998 4,901 4,753 4,616 - ----------------------------------------------------------------------------------------------------------------------------- Total $13,516 $13,379 $12,662 $11,184 $10,826 ======== ======== ======== ======== ======== - ----------------------------------------------------------------------------------------------------------------------------- Nonperforming loans at period end $125 $107 $95 $60 $93 Net charge-offs for the period 12 13 14 50 16 Yield for the period 6.52 % 7.03 % 7.26 % 7.82 % 8.38 % - ----------------------------------------------------------------------------------------------------------------------------- 55 SALES, SECURITIZATIONS AND DIVESTITURES. During the past twelve months, Key sold $1.5 billion of commercial real estate loans, $993 million of education loans ($750 million through securitizations) and $535 million of other types of loans. Since 1999, only education loans have been securitized by Key. Among the factors that Key considers in determining which loans to securitize are: - - whether the characteristics of a specific loan portfolio make it conducive to securitization; - - the relative cost of funds; - - the level of credit risk; and - - capital requirements. Figure 17 summarizes Key's loan sales (including securitizations) for the first nine months of 2002 and all of 2001. FIGURE 17. LOANS SOLD AND DIVESTED COMMERCIAL COMMERCIAL RESIDENTIAL HOME CONSUMER in millions COMMERCIAL REAL ESTATE LEASE FINANCING REAL ESTATE EQUITY --INDIRECT EDUCATION TOTAL ======================================================================================================================== 2002 - ----------------- Third quarter $ 18 $ 352 -- $ 25 $ 242 $ 3 $ 784 $1,424 Second quarter 31 159 $ 18 20 24 -- 70 322 First quarter -- 319 -- -- 9 -- 116 444 - ---------------------------------------------------------------------------------------------------------------------- Total $ 49 $ 830 $ 18 $ 45 $ 275 $ 3 $ 970 $2,190 ====== ====== ====== ====== ====== ====== ====== ====== 2001 - ----------------- Fourth quarter -- $ 678 -- -- $ 145 -- $ 23 $ 846 Third quarter -- 93 -- $1,427 269 -- 597 2,386 Second quarter $ 44 577 -- 20 59 -- 144 844 First quarter -- 327 -- 1 14 -- 449 791 - ---------------------------------------------------------------------------------------------------------------------- Total $ 44 $1,675 -- $1,448 $ 487 -- $1,213 $4,867 ====== ====== ====== ====== ====== ====== ====== ====== - ---------------------------------------------------------------------------------------------------------------------- Figure 18 shows loans that are either administered or serviced by Key, but not recorded on the balance sheet. This includes loans that have been both securitized and sold, or simply sold outright. In the event of default, Key is subject to recourse with respect to approximately $521 million of the $22.6 billion of loans administered or serviced at September 30, 2002. Key derives income from two sources when we sell or securitize loans but retain the right to administer or service them. We earn noninterest income (recorded as "other income") from servicing or administering the loans, and we earn interest income from any securitized assets retained. The commercial real estate loans shown in Figure 18 are serviced by Conning Asset Management and National Realty Funding L.C. Other financial institutions originated most of these loans. Approximately $85 million of the assets held in the asset-backed commercial paper conduit, for which Key serves as a referral agent, are also included in Figure 18. For more information regarding the conduit, see Note 13 ("Other Financial Instruments with Off-Balance Sheet Risk") starting on page 26. FIGURE 18. LOANS ADMINISTERED OR SERVICED SEPTEMBER 30, JUNE 30, MARCH 31, DECEMBER 31, SEPTEMBER 30, in millions 2002 2002 2002 2001 2001 - -------------------------------------------------------------------------------------------------------------------------------- Education loans $4,756 $4,095 $4,258 $4,433 $4,604 Automobile loans 69 87 108 131 199 Home equity loans 519 596 668 768 890 Commercial real estate loans 17,002 16,483(a) 11,621 10,471 9,368 Commercial loans 110 103 446 983 954 Commercial lease financing 111 140 174 -- -- - -------------------------------------------------------------------------------------------------------------------------------- Total $22,567 $21,504 $17,275 $16,786 $16,015 ======== ======== ======== ======== ======== - -------------------------------------------------------------------------------------------------------------------------------- (a) Includes $4.1 billion of servicing assets purchased in the June 28, 2002, acquisition of Conning Asset Management. 56 SECURITIES At September 30, 2002, the securities portfolio totaled $8.4 billion and included $7.3 billion of securities available for sale and $1.1 billion of investment securities. In comparison, the total portfolio at December 31, 2001, was $6.5 billion, including $5.4 billion of securities available for sale and $1.1 billion of investment securities. The size and composition of Key's securities portfolio are dependent largely on our needs for liquidity and the extent to which we are required or elect to hold these assets as collateral to secure public and trust deposits. Although debt securities are generally used for this purpose, other assets, such as securities purchased under resale agreements, may be used temporarily when they provide more favorable yields. SECURITIES AVAILABLE FOR SALE. The majority of Key's securities available for sale portfolio consists of collateralized mortgage obligations that provide a source of interest income and serve as collateral in connection with pledging requirements. A collateralized mortgage obligation (sometimes called a "CMO") is a debt security that is secured by a pool of mortgages, mortgage-backed securities, U.S. government securities, corporate debt obligations or other bonds. At September 30, 2002, Key had $7.0 billion invested in collateralized mortgage obligations and other mortgage-backed securities in the available-for-sale portfolio, compared with $4.8 billion at December 31, 2001. Key has invested more heavily in these securities during 2002 as opportunities to originate loans (Key's preferred earning assets) have been adversely affected by the weak economy. Substantially all of these securities were issued or backed by Federal agencies. Figure 19 shows the composition, yields and remaining maturities of Key's securities available for sale. For more information about retained interests in securitizations, and gross unrealized gains and losses by type of security, see Note 5 ("Securities"), which begins on page 16. FIGURE 19. SECURITIES AVAILABLE FOR SALE OTHER U.S. TREASURY, STATES AND COLLATERALIZED MORTGAGE- RETAINED AGENCIES AND POLITICAL MORTGAGE BACKED INTERESTS IN dollars in millions CORPORATIONS SUBDIVISIONS OBLIGATIONS (a) SECURITIES (a) SECURITIZATIONS(a) - ----------------------------------------------------------------------------------------------------------------------------------- SEPTEMBER 30, 2002 Remaining maturity: One year or less $ 2 $ 1 $ 89 $ 12 $ 8 After one through five years 6 11 5,748 733 209 After five through ten years 6 6 189 12 -- After ten years 7 -- 168 26 -- - ----------------------------------------------------------------------------------------------------------------------------------- Fair value $21 $18 $6,194 $783 $217 Amortized cost 20 17 6,156 748 182 Weighted average yield 5.44% 4.70% 5.46% 6.94% 18.97% Weighted average maturity 8.5 YEARS 4.1 YEARS 2.8 YEARS 2.8 YEARS 3.4 YEARS - ----------------------------------------------------------------------------------------------------------------------------------- DECEMBER 31, 2001 Fair value $99 $21 $3,805 $1,032 $234 Amortized cost 99 21 3,791 1,008 214 - ----------------------------------------------------------------------------------------------------------------------------------- SEPTEMBER 30, 2001 Fair value $268 $23 $4,614 $1,131 $261 Amortized cost 268 23 4,562 1,092 246 - ----------------------------------------------------------------------------------------------------------------------------------- WEIGHTED OTHER AVERAGE dollars in millions SECURITIES TOTAL YIELD (b) - -------------------------------------------------------------------------------- SEPTEMBER 30, 2002 Remaining maturity: One year or less $ 4 $ 116 6.75 % After one through five years 11 6,718 5.76 After five through ten years 5 218 8.68 After ten years 96(c) 297 8.92 - -------------------------------------------------------------------------------- Fair value $116 $7,349 -- Amortized cost 156 7,279 5.96 % Weighted average yield 4.86(b)% 5.96 % -- Weighted average maturity 9.5 YEARS 3.0 YEARS -- - -------------------------------------------------------------------------------- DECEMBER 31, 2001 Fair value $155 $5,346 -- Amortized cost 170 5,303 7.26 % - -------------------------------------------------------------------------------- SEPTEMBER 30, 2001 Fair value $174 $6,471 -- Amortized cost 198 $6,389 7.07 % - -------------------------------------------------------------------------------- (a) Maturity is based upon expected average lives rather than contractual terms. (b) Weighted average yields are calculated based on amortized cost and exclude equity securities of $134 million that have no stated yield. Such yields have been adjusted to a taxable-equivalent basis using the statutory Federal income tax rate of 35%. (c) Includes primarily marketable equity securities (including an internally managed portfolio of investments in the common stocks of financial services companies) with no stated maturity. 57 INVESTMENT SECURITIES. Equity securities (including principal investing assets) accounted for more than 85% of Key's investment securities portfolio at September 30, 2002. Figure 20 shows the composition, yields and remaining maturities of Key's investment securities. FIGURE 20. INVESTMENT SECURITIES STATES AND WEIGHTED POLITICAL EQUITY AVERAGE dollars in millions SUBDIVISIONS SECURITIES TOTAL YIELD (a) - ----------------------------------------------------------------------------------------------------------- SEPTEMBER 30, 2002 Remaining maturity: One year or less $44 -- $ 44 9.41% After one through five years 74 -- 74 9.63 After five through ten years 29 -- 29 8.39 After ten years 1 $910(b) 911 5.52 - ----------------------------------------------------------------------------------------------------------- Amortized cost $148 $910 $1,058 7.69% Fair value 158 910 1,068 -- Weighted average yield 9.33% 5.49(a)% 7.69% -- Weighted average maturity 2.8 YEARS 10.0 YEARS 9.0 YEARS -- - ----------------------------------------------------------------------------------------------------------- DECEMBER 31, 2001 Amortized cost $225 $894 $1,119 7.24% Fair value 234 894 1,128 -- - ----------------------------------------------------------------------------------------------------------- SEPTEMBER 30, 2001 Amortized cost $254 $920 $1,174 7.67% Fair value 266 920 1,186 -- - ----------------------------------------------------------------------------------------------------------- (a) Weighted average yields are calculated based on amortized cost and exclude equity securities of $800 million that have no stated yield. Such yields have been adjusted to a taxable-equivalent basis using the statutory Federal income tax rate of 35%. (b) Includes primarily principal investing assets with no stated maturity. 58 ASSET QUALITY Key has a multi-faceted program to manage asset quality. Our professionals: - - evaluate and monitor credit quality and risk in credit-related assets; - - develop commercial and consumer credit policies and systems; - - monitor compliance with internal underwriting standards; - - establish credit-related concentration limits; and - - review the adequacy of the allowance for loan losses. ALLOWANCE FOR LOAN LOSSES. The allowance for loan losses at September 30, 2002, was $1.5 billion, or 2.37% of loans. This compares with $1.2 billion, or 1.82% of loans, at September 30, 2001. The allowance includes $200 million that was specifically allocated for impaired loans of $645 million at September 30, 2002, compared with $135 million that was allocated to impaired loans of $546 million a year ago. For more information about impaired loans, see Note 7 ("Impaired Loans and Other Nonperforming Assets") on page 19. At September 30, 2002, the allowance for loan losses was 150.86% of nonperforming loans, compared with 132.66% at September 30, 2001. Management estimates the appropriate level of the allowance for loan losses on a quarterly (and at times more frequent) basis. The methodology used is described in Note 1 ("Summary of Significant Accounting Policies") under the heading "Allowance for Loan Losses," on page 59 of Key's 2001 Annual Report to Shareholders. Briefly, management assigns a specific allowance to an impaired loan when the carrying amount of the loan exceeds the estimated present value of related future cash flows and the fair value of any existing collateral. The allowance for loan losses arising from nonimpaired loans is determined by applying historical loss rates to existing loans with similar risk characteristics and by exercising judgment to assess the impact of factors such as changes in economic conditions, credit policies or underwriting standards, and the level of credit risk associated with specific industries and markets. The aggregate balance of the allowance for loan losses at September 30, 2002, represents management's best estimate of the losses inherent in the loan portfolio at that date. The allowance allocated for Key's impaired loans rose by $65 million, or 48%, over the past year due largely to the adverse effects of continued economic weakness on certain commercial loans, particularly those acquired through syndicated purchases. During the same period, the allowance allocated for nonimpaired loans rose by $250 million, or 24%. By applying the process described in the preceding paragraph, management has determined that the level of watch credits in all commercial portfolios increased from year-ago levels. Watch credits are loans that possess the potential for further deterioration in quality based on the debtors' current financial condition and related ability to perform in accordance with the terms of the loan. The increases in commercial watch credits were due primarily to sluggish economic conditions, specifically in the Midwest, and volatility in certain industries, such as the automotive and other manufacturing sectors. Loan portfolios in which the increases in watch credits were the most significant include middle market, large corporate, and structured finance. Compounding the effect of the weak economy was the minimization of the capital markets as a source of liquidity, which adversely affected the structured finance and large corporate portfolios. In addition, overcapacity in the assisted living facility market adversely affected the healthcare portfolio. A comparison of September 30, 2002, loans with those at June 30, 2002, reveals signs of stability in certain portfolios. The level of watch credits in the large corporate and healthcare portfolios declined, while watch credits in the media and commercial real estate portfolios increased modestly. These changes reflect the fluctuations that occur in loan portfolios from quarter to quarter. Management does not believe that such changes require any adjustment to the allowance at this time. 59 RUN-OFF LOAN PORTFOLIO. In May 2001, management set apart $300 million of Key's allowance for loan losses as part of its decision to discontinue credit-only relationships in the leveraged financing and nationally syndicated lending businesses and to facilitate sales of distressed loans in other portfolios. An additional $190 million was added to this allowance in the fourth quarter. The resulting segregated allowance is being used to exit what initially amounted to approximately $2.7 billion in related commitments (including $1.6 billion of loans outstanding), which were moved to a separate run-off portfolio, and for losses incurred in connection with the sales of distressed loans in the continuing portfolio. As losses are charged to this segregated allowance over time, we do not intend to replenish it. Within the run-off portfolio, approximately $1.0 billion of commitments (including $662 million of loans outstanding) remained as of September 30. Only $91 million of these loans were nonperforming at September 30, 2002. Figure 21 summarizes certain asset quality indicators, segregated between Key's continuing and run-off loan portfolios. Additional information pertaining to the run-off portfolio is presented in Figure 22. FIGURE 21. ASSET QUALITY INDICATORS -- CONTINUING AND RUN-OFF LOAN PORTFOLIOS RUN-OFF LOAN PORTFOLIO AND CONTINUING LOAN PORTFOLIO NONREPLENISHED ALLOWANCE TOTAL LOAN PORTFOLIO ------------------------- ------------------------- ---------------------- dollars in millions 3Q02 3Q01 3Q02 3Q01 3Q02 3Q01 - ----------------------------------------------------------------------------------------------------------------------------- Loans outstanding at period end $62,289 $63,330 $ 662 $ 1,176 $62,951 $64,506 Nonperforming loans at period end 896 652 91 233 987 885 Net loan charge-offs 135 116 50(a) 57(a) 185 173 Allowance for loan losses at period end 1,402 1,002 87 172 1,489 1,174 - ---------------------------------------------------------------------------------------------------------------------------- (a) Includes activity related to the run-off loan portfolio and to the sales of distressed loans in the continuing portfolio. FIGURE 22. RUN-OFF LOAN PORTFOLIO SUMMARY OF CHANGES IN COMMITMENTS AND LOANS OUTSTANDING TOTAL LOANS in millions COMMITMENTS OUTSTANDING - --------------------------------------------------------------------------------------------------- Balance at December 31, 2001 $1,694 $1,023 Charge-offs (138) (138) Payments, expirations and other changes, net (551) (223) - --------------------------------------------------------------------------------------------------- Balance at September 30, 2002 $1,005 $ 662 ======= ====== - --------------------------------------------------------------------------------------------------- SUMMARY OF CHANGES IN NONPERFORMING LOANS AND NONREPLENISHED ALLOWANCE FOR LOAN LOSSES(a) NONPERFORMING NONREPLENISHED in millions LOANS ALLOWANCE - --------------------------------------------------------------------------------------------------- Balance at December 31, 2001 $ 231 $ 275 Loans placed on nonaccrual status 49 N/A Charge-offs (138) (188) Payments and other changes, net (51) N/A - --------------------------------------------------------------------------------------------------- Balance at September 30, 2002 $ 91 $ 87 ===== ===== - --------------------------------------------------------------------------------------------------- (a) Includes activity related to the run-off loan portfolio and to the sales of distressed loans in the continuing portfolio. N/A = Not Applicable 60 NET LOAN CHARGE-OFFS. Net loan charge-offs for the third quarter of 2002 were $185 million, or 1.16% of average loans, compared with $173 million, or 1.04% of average loans, for the same period last year. For the first nine months of 2002, net loan charge-offs totaled $594 million, or 1.25% of average loans, compared with $453 million, or .91%, for the first nine months of 2001. The composition of Key's loan charge-offs and recoveries by type of loan is shown in Figure 23. The increase in net charge-offs for both the quarterly and year-to-date periods occurred in the commercial loan portfolio, reflecting the effects of continued weakness in the economy and Key's continuing efforts to resolve distressed credits. As shown in Figure 22, we used $188 million of Key's nonreplenished allowance during the first nine months of 2002 ($50 million during the third quarter) to absorb losses arising from the run-off loan portfolio and from sales of distressed loans in the continuing portfolio. The structured finance portfolio accounted for 25% of commercial net charge-offs for the third quarter, but represented only 4% of Key's commercial loans at September 30, 2002. FIGURE 23. SUMMARY OF LOAN LOSS EXPERIENCE THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, --------------------- -------------------- dollars in millions 2002 2001 2002 2001 - ----------------------------------------------------------------------------------------------- Average loans outstanding during the period $ 63,486 $ 66,198 $ 63,634 $ 66,725 - ----------------------------------------------------------------------------------------------- Allowance for loan losses at beginning of period $ 1,539 $ 1,231 $ 1,677 $ 1,001 Loans charged off: Commercial, financial and agricultural 110 66 321 210 Real estate -- commercial mortgage 11 25 59 33 Real estate -- construction 5 -- 17 2 - ----------------------------------------------------------------------------------------------- Total commercial real estate loans(a) 16 25 76 35 Commercial lease financing 18 20 56 33 - ----------------------------------------------------------------------------------------------- Total commercial loans 144 111 453 278 Real estate -- residential mortgage 1 5 4 12 Home equity 13 16 42 48 Consumer -- direct 11 12 38 36 Consumer -- indirect lease financing 6 7 19 20 Consumer -- indirect other 36 46 124 140 - ----------------------------------------------------------------------------------------------- Total consumer loans 67 86 227 256 - ----------------------------------------------------------------------------------------------- 211 197 680 534 Recoveries: Commercial, financial and agricultural 6 5 25 19 Real estate -- commercial mortgage -- 1 3 3 Real estate -- construction 2 -- 2 -- - ----------------------------------------------------------------------------------------------- Total commercial real estate loans(a) 2 1 5 3 Commercial lease financing 2 -- 6 4 - ----------------------------------------------------------------------------------------------- Total commercial loans 10 6 36 26 Real estate -- residential mortgage -- 1 1 4 Home equity 1 -- 3 1 Consumer -- direct 2 2 6 6 Consumer -- indirect lease financing 2 3 6 7 Consumer -- indirect other 11 12 34 37 - ----------------------------------------------------------------------------------------------- Total consumer loans 16 18 50 55 - ----------------------------------------------------------------------------------------------- 26 24 86 81 - ----------------------------------------------------------------------------------------------- Net loans charged off (185) (173) (594) (453) Provision for loan losses 135 116 406 627 Allowance related to loans sold, net -- -- -- (1) - ----------------------------------------------------------------------------------------------- Allowance for loan losses at end of period $ 1,489 $ 1,174 $ 1,489 $ 1,174 ======== ======== ======== ======== - ----------------------------------------------------------------------------------------------- Net loan charge-offs to average loans 1.16 % 1.04 % 1.25 % .91 % Allowance for loan losses to period-end loans 2.37 1.82 2.37 1.82 Allowance for loan losses to nonperforming loans 150.86 132.66 150.86 132.66 ================================================================================================ (a) See Figure 15 on page 55 and the accompanying discussion on page 54 for more information related to Key's commercial real estate portfolio. 61 NONPERFORMING ASSETS. Figure 24 shows the composition of Key's nonperforming assets. These assets totaled $1.0 billion at September 30, 2002, and represented 1.61% of loans, other real estate owned (known as "OREO") and other nonperforming assets, compared with $947 million, or 1.49%, at December 31, 2001, and $913 million, or 1.41%, at September 30, 2001. FIGURE 24. SUMMARY OF NONPERFORMING ASSETS AND PAST DUE LOANS SEPTEMBER 30, JUNE 30, MARCH 31, DECEMBER 31, SEPTEMBER 30, dollars in millions 2002 2002 2002 2001 2001 - -------------------------------------------------------------------------------------------------------------------- Commercial, financial and agricultural $ 484 $ 471 $ 470 $ 409 $ 399 Real estate-- commercial mortgage 149 179 156 187 169 Real estate-- construction 79 61 77 83 70 - ------------------------------------------------------------------------------------------------------------------ Total commercial real estate loans(a) 228 240 233 270 239 Commercial lease financing 88 76 100 94 83 - ------------------------------------------------------------------------------------------------------------------ Total commercial loans 800 787 803 773 721 Real estate-- residential mortgage 34 34 33 32 24 Home equity 124 107 95 60 93 Consumer-- direct 6 6 9 9 9 Consumer-- indirect lease financing 6 7 8 10 13 Consumer-- indirect other 17 16 25 26 25 - ------------------------------------------------------------------------------------------------------------------ Total consumer loans 187 170 170 137 164 - ------------------------------------------------------------------------------------------------------------------ Total nonperforming loans 987 957 973 910 885 OREO 30 40 41 38 26 Allowance for OREO losses (2) (2) (2) (1) (1) - ------------------------------------------------------------------------------------------------------------------ OREO, net of allowance 28 38 39 37 25 Other nonperforming assets 2 -- -- -- 3 - ------------------------------------------------------------------------------------------------------------------ Total nonperforming assets $ 1,017 $ 995 $ 1,012 $ 947 $ 913 ======= ======= ======= ======= ======= - ------------------------------------------------------------------------------------------------------------------ Accruing loans past due 90 days or more $ 208 $ 186 $ 203 $ 250 $ 332 Accruing loans past due 30 through 89 days 787 780 897 1,096 1,084 - ------------------------------------------------------------------------------------------------------------------ Nonperforming loans to period-end loans 1.57 % 1.50 % 1.52 % 1.44 % 1.37 Nonperforming assets to period-end loans plus OREO and other nonperforming assets 1.61 1.56 1.58 1.49 1.41 ================================================================================================================== (a) See Figure 15 on page 55 and the accompanying discussion on page 54 for more information related to Key's commercial real estate portfolio. The economic slowdown can be expected to continue to impact Key's loan portfolio in general, although the erosion in credit quality that we have experienced is disproportionately concentrated in several distinct portfolios. At September 30, 2002, two portfolios, middle market and structured finance, accounted for $205 million and $151 million, respectively, of Key's nonperforming loans. Although these two portfolios comprised only 16% of Key's total loans, they accounted for 36% of total nonperforming loans. At September 30, 2002, our 20 largest nonperforming loans totaled $315 million, representing 32% of total loans on nonperforming status. As shown in Figure 22, at September 30, 2002, the run-off loan portfolio accounted for $91 million, or 9%, of Key's total nonperforming loans presented in Figure 24. Further information pertaining to the credit exposure inherent in the largest sector of Key's loan portfolio, commercial, financial and agricultural loans, is presented in Figure 25. The types of activity that caused the change in Key's nonperforming loans during the last five quarters are summarized in Figure 26. 62 FIGURE 25. COMMERCIAL, FINANCIAL AND AGRICULTURAL LOANS NONPERFORMING LOANS -------------------------------- SEPTEMBER 30, 2002 TOTAL LOANS % OF LOANS dollars in millions COMMITMENTS OUTSTANDING AMOUNT OUTSTANDING - ------------------------------------------------------------------------------------------------------------- Industry classification: Manufacturing $9,736 $4,088 $213 5.2 % Services 6,005 2,582 81 3.1 Financial services 4,195 899 7 .8 Retail trade 4,152 2,233 59 2.6 Wholesale trade 2,795 1,429 20 1.4 Property management 2,766 1,158 7 .6 Public utilities 1,501 402 -- -- Communications 1,129 533 29 5.4 Agriculture/forestry/fishing 1,105 670 23 3.4 Building contractors 1,183 540 18 3.3 Public administration 772 299 -- -- Transportation 729 448 5 1.1 Insurance 588 153 -- -- Mining 433 220 -- -- Individuals 183 114 1 .9 Other 1,948 1,651 21 1.3 - ------------------------------------------------------------------------------------------------------------- Total $39,220 $17,419 $484 2.8 % ======== ======== ===== - ------------------------------------------------------------------------------------------------------------- FIGURE 26. SUMMARY OF CHANGES IN NONPERFORMING LOANS 2002 2001 --------------------------------------- ----------------------- in millions THIRD SECOND FIRST FOURTH THIRD - -------------------------------------------------------------------------------------------------------------- Balance at beginning of period $ 957 $ 973 $ 910 $ 885 $ 797 Loans placed on nonaccrual status 281 254 294 407 324 Charge-offs (185) (203) (206) (220) (173) Loans sold (25) (18) -- (83) (35) Payments (41) (49) (22) (65) (20) Transfers to OREO -- -- (3) (12) (8) Loans returned to accrual status -- -- -- (2) -- - -------------------------------------------------------------------------------------------------------------- Balance at end of period $ 987 $ 957 $ 973 $ 910 $ 885 ===== ===== ===== ===== ===== - -------------------------------------------------------------------------------------------------------------- DEPOSITS AND OTHER SOURCES OF FUNDS "Core deposits"--domestic deposits other than certificates of deposit of $100,000 or more--are Key's primary source of funding. During the third quarter of 2002, core deposits averaged $37.2 billion, and represented 52% of the funds Key used to support earning assets, compared with $37.0 billion and 49% during the same period last year. The composition of Key's deposits is shown in Figure 6, which spans pages 44 and 45. The slight increase in the level of Key's core deposits over the past twelve months is due primarily to higher levels of noninterest-bearing deposits and money market deposit accounts. The growth of these deposits reflects client preferences for investments that provide high levels of liquidity in a low interest rate environment. During the same period, time deposits decreased by 7% because, like our competitors, Key reduced the rates paid for them as the Federal Reserve reduced interest rates in general. 63 Purchased funds, comprising large certificates of deposit, deposits in the foreign branch and short-term borrowings, averaged $15.5 billion during the third quarter of 2002, compared with $16.5 billion a year ago. As shown in Figure 6, both certificates of deposit and short-term borrowings have declined as funding sources. This is attributable in part to reduced funding needs resulting from loan sales, slow demand for loans and from the decision made in May 2001 to scale back or discontinue certain types of lending. In addition, Key continues to consider loan securitizations as a funding alternative when market conditions are favorable. During the first nine months of 2002, Key securitized and sold $750 million of education loans, all of which occurred in the third quarter. Since late 1995, Key has had a program in place under which deposit balances (above a defined threshold) in certain NOW accounts and noninterest-bearing checking accounts are transferred to money market accounts, thereby reducing the level of deposit reserves required to be maintained with the Federal Reserve. Based on certain limitations, funds are periodically transferred back to the checking accounts to cover checks presented for payment or withdrawals. As a result of this program, average deposit balances for the third quarter of 2002 include NOW accounts of $4.2 billion and demand deposits of $4.9 billion that are classified as money market deposit accounts. In Figure 6, the NOW accounts transferred are included in the money market deposit account category, while the demand deposits continue to be reported as noninterest-bearing checking accounts. LIQUIDITY "Liquidity" measures whether an entity has sufficient cash flow to meet its financial obligations when due. Key has sufficient liquidity when it can meet the needs of depositors, borrowers and creditors at a reasonable cost, on a timely basis, and without adverse consequences. KeyCorp has sufficient liquidity when it can pay dividends to shareholders, service its debt, and support customary corporate operations and activities, including acquisitions, at a reasonable cost, in a timely manner and without adverse consequences. LIQUIDITY RISK. Management recognizes that there are circumstances that could adversely affect Key's liquidity or materially affect the cost of funds. One such circumstance involves the occurrence of events that are systemic in nature, such as terrorism or war, natural disasters, political events, or the default or bankruptcy of a major corporation, mutual fund or hedge fund. Examples of these events are the September 11 attacks on the World Trade Center and Pentagon, and the Fall, 1998 Russian and Long-Term Capital Management defaults. Another hypothetical circumstance may be a significant downgrade in the public credit rating of Key by a rating agency due to a deterioration in asset quality, a large charge to earnings, a significant merger or acquisition or other events. In addition, market speculation or rumors about Key may cause normal funding sources to withdraw credit until further information becomes available. LIQUIDITY FOR KEY. Key's Funding and Investment Management Group monitors the overall mix of funding sources with the objective of maintaining an appropriate mix in light of the structure of the asset portfolios. We use several tools to maintain sufficient liquidity. - - We maintain portfolios of short-term money market investments and securities available for sale, substantially all of which could be converted to cash quickly at a small expense. - - Key's portfolio of investment securities generates payments at maturity and prepayments (often at a premium). - - We try to structure the maturities of our loans so that we receive a relatively consistent stream of payments from borrowers. - - We have a proven ability to access the securitization markets for a variety of loan types. - - Our 903 full-service KeyCenters in 12 states generate a sizable volume of core deposits. We monitor deposit flows and use alternative pricing structures to attract deposits when necessary. For more 64 information about core deposits, see the previous section entitled "Deposits and other sources of funds." - - Key has access to various sources of money market funding (such as Federal funds purchased, securities sold under repurchase agreements, and bank notes) and also can borrow from the Federal Reserve Bank to meet short-term liquidity requirements. Key did not have any borrowings from the Federal Reserve outstanding as of September 30, 2002. The consolidated Statements of Cash Flow on page 6 of this report summarize Key's sources and uses of cash by type of activity for the nine-month periods ended September 30, 2002 and 2001. As shown in these statements, Key's largest cash flows relate to both investing and financing activities. Over the past two years, the primary sources of cash from investing activities have been loan securitizations and sales; and the sales, prepayments and maturities of securities available for sale. Investing activities that have required the greatest use of cash include lending and the purchases of new securities. During the same periods, the primary source of cash from financing activities has been the issuance of long-term debt. At the same time, cash has also been used to repay debt issued in prior periods. During the first nine months of 2001, significant outflows of cash also resulted from reductions in the levels of deposits and short-term borrowings. LIQUIDITY FOR THE PARENT COMPANY. KeyCorp meets its liquidity requirements principally through regular dividends from affiliate banks. During the first nine months of 2002, affiliate banks paid KeyCorp a total of $806 million in dividends. As of September 30, 2002, the affiliate banks had an additional $353 million available to pay dividends to KeyCorp without prior regulatory approval. KeyCorp generally maintains excess funds in short-term investments. ADDITIONAL SOURCES OF LIQUIDITY. Management has implemented several programs that enable Key and KeyCorp to raise money in the public and private markets when necessary. The proceeds from all of these programs can be used for general corporate purposes, including acquisitions. BANK NOTE PROGRAM. During the first nine months of 2002, Key's affiliate banks raised $2.5 billion under Key's bank note program. Of these notes issued during the year, $1.9 billion have original maturities in excess of one year and are included in long-term debt. The remaining notes have original maturities of one year or less and are included in short-term borrowings. Key's current bank note program provides for the issuance of both long- and short-term debt of up to $20.0 billion ($19.0 billion by KBNA and $1.0 billion by KeyBank). At September 30, 2002, $18.5 billion was available for future issuance under this program. EURO NOTE PROGRAM. Under Key's euro note program, KeyCorp, KBNA and KeyBank may issue both long- and short-term debt of up to $10.0 billion in the aggregate. The notes are offered exclusively to non-U.S. investors and can be denominated in U.S. dollars and many foreign currencies. There were $5.0 billion of borrowings outstanding under this facility as of September 30, 2002, $1.5 billion of which were issued during the current year. At the end of the third quarter, $4.2 billion was available for future issuance under this program. COMMERCIAL PAPER AND REVOLVING CREDIT. KeyCorp has a commercial paper program and a revolving credit agreement with unaffiliated financial institutions that provide funding availability of up to $500 million and $400 million, respectively. As of September 30, 2002, no amount was outstanding under either facility. PARENT COMPANY NOTE PROGRAM AND OTHER SECURITIES. KeyCorp has registered with the Securities and Exchange Commission to provide for the issuance of up to $2.2 billion of securities, which could include long- or short-term debt, or equity securities. Of the amount registered, $1.0 billion has been allocated for the issuance of medium-term notes. At September 30, 2002, unused capacity under the shelf registration totaled $1.2 billion and $575 million of the amount allocated for medium-term notes was available for future issuance. 65 Key has favorable debt ratings as shown in Figure 27 below. As long as those debt ratings are maintained, management believes that, under normal conditions in the capital markets, any eventual offering of securities would be marketable to investors at a competitive cost. FIGURE 27. DEBT RATINGS SENIOR SUBORDINATED SHORT-TERM LONG-TERM LONG-TERM CAPITAL SEPTEMBER 30, 2002 BORROWINGS DEBT DEBT SECURITIES - ------------------------------------------------------------------------------------------------------------------- KEYCORP - --------------------- Standard & Poor's A-2 A- BBB+ BBB Moody's P-1 A2 A3 Baa1 KBNA - --------------------------- Standard & Poor's A-1 A A- N/A Moody's P-1 A1 A2 N/A - ------------------------------------------------------------------------------------------------------------------- N/A=Not Applicable Figure 32 on page 49 of Key's 2001 Annual Report to Shareholders summarizes Key's significant cash obligations and contractual amounts of off-balance sheet lending-related commitments at December 31, 2001, by the specific time periods in which related payments are due or commitments expire. These commitments have not changed significantly since the end of last year. 66 CAPITAL SHAREHOLDERS' EQUITY. Total shareholders' equity at September 30, 2002, was $6.7 billion, up $499 million from the balance at December 31, 2001. Growth in retained earnings and the issuance of common shares out of the treasury stock account in connection with employee stock purchase, 401(k), dividend reinvestment and stock option programs are responsible for the increase. SHARE REPURCHASES. In September 2000, the Board of Directors authorized the repurchase of up to 25,000,000 common shares, including the 3,647,200 shares remaining at the time from an earlier repurchase program. These shares may be repurchased in the open market or through negotiated transactions. During the first nine months of 2002, Key repurchased 1,780,000 of its common shares. At September 30, 2002, a remaining balance of 14,984,400 shares may be repurchased under the September 2000 authorization. At September 30, 2002, Key had 67,024,459 treasury shares. Management expects to reissue those shares over time to support the employee stock purchase, 401(k), stock option and dividend reinvestment plans, and for other corporate purposes. During the first nine months of 2002, Key reissued 2,639,265 treasury shares for employee benefit and dividend reinvestment plans. CAPITAL ADEQUACY. Capital adequacy is an important indicator of financial stability and performance. Overall, Key's capital position remains strong: the ratio of total shareholders' equity to total assets was 7.97% at September 30, 2002, compared with 7.60% at December 31, 2001, and 7.79% at September 30, 2001. Banking industry regulators prescribe minimum capital ratios for bank holding companies and their banking subsidiaries. Risk-based capital guidelines require a minimum level of capital as a percent of "risk-weighted assets," which is total assets plus certain off-balance sheet items that are adjusted for predefined credit risk factors. Currently, banks and bank holding companies must maintain, at a minimum, Tier 1 capital as a percent of risk-weighted assets of 4.00%, and total capital as a percent of risk-weighted assets of 8.00%. As of September 30, 2002, Key's Tier 1 capital ratio was 8.34%, and its total capital ratio was 12.69%. The leverage ratio is Tier 1 capital as a percentage of average quarterly tangible assets. Leverage ratio requirements vary with the condition of the financial institution. Bank holding companies that either have the highest supervisory rating or have implemented the Federal Reserve's risk-adjusted measure for market risk--as KeyCorp has--must maintain a minimum leverage ratio of 3.00%. All other bank holding companies must maintain a minimum ratio of 4.00%. As of September 30, 2002, KeyCorp had a leverage ratio of 8.15%. Federal bank regulators group FDIC-insured depository institutions into five categories, ranging from "critically undercapitalized" to "well capitalized." Both of Key's affiliate banks qualified as "well capitalized" at September 30, 2002, since each exceeded the prescribed thresholds of 10.00% for total capital, 6.00% for Tier 1 capital and 5.00% for the leverage ratio. If these provisions applied to bank holding companies, KeyCorp would also qualify as "well capitalized" at September 30, 2002. The FDIC-defined capital categories serve a limited regulatory function. Investors should not treat them as a representation of the overall financial condition or prospects of Key or its affiliates. Figure 28 presents the details of Key's regulatory capital position at September 30, 2002, December 31, 2001 and September 30, 2001. 67 FIGURE 28. CAPITAL COMPONENTS AND RISK-WEIGHTED ASSETS SEPTEMBER 30, DECEMBER 31, SEPTEMBER 30, dollars in millions 2002 2001 2001 - ----------------------------------------------------------------------------------- TIER 1 CAPITAL Common shareholders' equity(a) $ 6,597 $ 6,117 $ 6,533 Qualifying capital securities 1,121 1,243 1,243 Less: Goodwill 1,105 1,101 1,121 Other assets(b) 46 37 39 - -------------------------------------------------------------------------------- Total Tier 1 capital 6,567 6,222 6,616 - -------------------------------------------------------------------------------- TIER 2 CAPITAL Allowance for loan losses(c) 977 1,040 1,053 Qualifying long-term debt 2,441 2,286 2,305 - -------------------------------------------------------------------------------- Total Tier 2 capital 3,418 3,326 3,358 - -------------------------------------------------------------------------------- Total risk-based capital $ 9,985 $ 9,548 $ 9,974 ======= ======= ======= RISK-WEIGHTED ASSETS Risk-weighted assets on balance sheet $67,734 $67,783 $70,177 Risk-weighted off-balance sheet exposure 12,595 17,480 15,616 Less: Goodwill 1,105 1,101 1,121 Other assets(b) 218 37 39 Plus: Market risk-equivalent assets 214 217 236 - -------------------------------------------------------------------------------- Gross risk-weighted assets 79,220 84,342 84,869 Less: Excess allowance for loan losses(c) 512 637 121 - -------------------------------------------------------------------------------- Net risk-weighted assets $78,708 $83,705 $84,748 ======= ======= ======= AVERAGE QUARTERLY TOTAL ASSETS $81,935 $82,467 $84,879 ======= ======= ======= CAPITAL RATIOS Tier 1 risk-based capital ratio 8.34 % 7.43 % 7.81 % Total risk-based capital ratio 12.69 11.41 11.77 Leverage ratio(d) 8.15 7.65 7.90 ================================================================================ (a) Common shareholders' equity does not include net unrealized gains or losses on securities (except for net unrealized losses on marketable equity securities) and net gains or losses on cash flow hedges. (b) "Other assets" deducted from Tier 1 capital consist of intangible assets (excluding goodwill) recorded after February 19, 1992, deductible portions of purchased mortgage servicing rights and deductible portions of nonfinancial equity investments. "Other assets" deducted from risk-weighted assets consist of intangible assets (excluding goodwill) recorded after February 19, 1992, deductible portions of purchased mortgage servicing rights, and nonfinancial equity investments. (c) The allowance for loan losses included in Tier 2 capital is limited by regulation to 1.25% of gross risk-weighted assets, excluding those with low-level recourse. (d) This ratio is Tier 1 capital divided by average quarterly total assets less goodwill and the nonqualifying intangible assets described in footnote (b). 68 ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURE OF MARKET RISK The information presented in the Market Risk Management section beginning on page 46 of the Management's Discussion and Analysis of Financial Condition and Results of Operations is incorporated herein by reference. ITEM 4. CONTROLS AND PROCEDURES As of September 30, 2002, an evaluation was performed under the supervision and with the participation of Key's management, including the Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of Key's disclosure controls and procedures. Based on that evaluation, Key's management, including the Chief Executive Officer and Chief Financial Officer, concluded that Key's disclosure controls and procedures were effective as of September 30, 2002. There have been no significant changes in Key's internal controls or in other factors that could significantly affect internal controls subsequent to September 30, 2002. PART II. OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS The information presented in Note 12 ("Legal Proceedings") beginning on page 24 of the Notes to Consolidated Financial Statements is incorporated herein by reference. ITEM 5. OTHER INFORMATION REGULATORY CAPITAL STANDARDS AND RELATED MATTERS. On April 1, 2002, a final rule regarding the regulatory capital treatment of certain equity investments made by banking organizations in companies engaged in nonfinancial activities became effective. It imposes marginal capital charges (applied by making deductions from Tier 1 capital) that increase as the banking organization's aggregate carrying amount of its covered equity investments increase in relation to its Tier 1 capital. Such capital charges range from 8% to 25% as such aggregate carrying amount increases from 15% to 25% of the banking organization's Tier 1 capital. Implementation of this new rule has not had any material adverse effect on Key's regulatory capital. FINANCIAL MODERNIZATION LEGISLATION. Effective in May 2001, the Gramm-Leach-Bliley Act repealed the blanket exception of banks and savings associations from the definitions of "broker" and "dealer" under the Securities Exchange Act of 1934, and replaced this full exception with functional exceptions. Under the statute, these institutions that engage in securities activities either must conduct those activities through a broker-dealer or conform their securities activities to those which qualify for functional exceptions. The Securities and Exchange Commission ("SEC") issued interim final rules in May 2001, which include a temporary exemption for banks from the definitions of "broker" and "dealer." Since that time, the SEC has extended this temporary extension. The most recent extension provides that banks are exempt from the definition of "broker" until May 2003 and from the definition of "dealer" until February 2003. The SEC has also indicated that it expects to amend the interim final rules, and that it does not expect banks to develop compliance systems to bring their operations into compliance with the interim final rules until they have been amended. The SEC has not yet amended the interim final rules. ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K (a) Exhibits (10) Amended Employment Agreement among KeyCorp, Robert T. Clutterbuck and McDonald Investments Inc., dated September 16, 2002 69 (15) Acknowledgment Letter of Independent Auditors (99.1) Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (99.2) Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (b) Reports on Form 8-K July 16, 2002 - Item 5. Other Events, Item 7. Financial Statements and Exhibits and Item 9. Regulation FD Disclosure. Reporting that on July 16, 2002, the Registrant issued a press release announcing its earnings results for the three-and six-month period ended June 30, 2002, and providing a slide presentation reviewed in the related conference call/webcast. August 8, 2002 - Item 5. Other Events and Item 7. Financial Statements and Exhibits. Reporting that on August 8, 2002, the Registrant issued a press release announcing the retirement of Robert T. Clutterbuck and the appointment of Robert G. Jones as Chief Executive Officer of McDonald Investments, Inc. August 13, 2002 - Item 9. Regulation FD Disclosure. Reporting that on August 13, 2002, the Registrant issued a press release announcing that it had submitted to the Securities and Exchange Commission the sworn statements in accordance with Order No. 4-460 of the Securities and Exchange Commission and with 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act 0f 2002. September 26, 2002 - Item 5. Other Events and Item 7. Financial Statements and Exhibits. Reporting that on September 26, 2002, the Registrant issued a press release announcing the appointment of Jeffrey B. Weeden as Chief Financial Officer effective September 30, 2002. No other reports on Form 8-K were filed during the three-month period ended September 30, 2002. 70 SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. KEYCORP ------------------------------------ (Registrant) Date: November 12, 2002 /s/ Lee Irving ------------------------------------ By: Lee Irving Executive Vice President and Chief Accounting Officer 71 CERTIFICATION OF DISCLOSURES PURSUANT TO RULE 13a-14 OF THE EXCHANGE ACT OF 1934 I, Henry L. Meyer III, certify that: 1. I have reviewed this quarterly report on Form 10-Q of KeyCorp; 2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report; 3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report; 4. The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and we have: a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared; b) evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the "Evaluation Date"); and c) presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant's other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's board of directors (or persons performing the equivalent function): a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6. The registrant's other certifying officers and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. Date: November 12, 2002 /s/ Henry L. Meyer III --------------------------------- Henry L. Meyer III Chairman, President and Chief Executive Officer 72 CERTIFICATION OF DISCLOSURES PURSUANT TO RULE 13a-14 OF THE EXCHANGE ACT OF 1934 I, Jeffrey B. Weeden, certify that: 1. I have reviewed this quarterly report on Form 10-Q of KeyCorp; 2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report; 3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report; 4. The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and we have: a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared; b) evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the "Evaluation Date"); and c) presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant's other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's board of directors (or persons performing the equivalent function): a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6. The registrant's other certifying officers and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. Date: November 12, 2002 /s/ Jeffrey B. Weeden ---------------------------- Jeffrey B. Weeden Chief Financial Officer 73