UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K (Mark One) [ X ] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the Fiscal Year ended: December 31, 2003 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from _____________ to ___________. Commission File No. 0-24333 RAINBOW RENTALS, INC. --------------------- (Exact name of Registrant as specified in its charter) Ohio 34-1512520 ------------------------------ ------------------- (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 3711 Starr Centre Drive, Canfield, OH 44406 ------------------------------------------- (Address of principal executive offices) 330-533-5363 ------------ (Registrant's telephone number, including area code) Securities registered pursuant to Section 12(b) of the Act: None Securities registered pursuant to Section 12(g) of the Act: Common Stock, No par Value -------------------------- (Title of Class) Indicate by checkmark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. [X] Yes [ ] No Indicate by checkmark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of the registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [ ] Indicate by checkmark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Securities and Exchange Act of 1934) [ ] Yes No [X] The aggregate market value of voting stock held by nonaffiliates of the Registrant was approximately $12.3 million at June 30, 2003. The number of common shares outstanding at March 1, 2004 was 5,931,819. RAINBOW RENTALS, INC. INDEX PART I Item 1. Business 3 Item 2. Properties 10 Item 3. Legal Proceedings 10 Item 4. Submission of Matters to a Vote of Security Holders 10 PART II Item 5. Market for Registrant's Common Stock and Related Stockholder Matters 11 Item 6. Selected Financial Data 12 Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations 13 Item 7a. Quantitative and Qualitative Disclosures About Market Risk 20 Item 8. Financial Statements and Supplementary Data 20 Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 20 Item 9A. Controls and Procedures 20 PART III Item 10. Directors and Executive Officers of the Registrant 21 Item 11. Executive Compensation 22 Item 12. Security Ownership of Certain Beneficial Owners and Management 25 Item 13. Certain Relationships and Related Transactions 26 Item 14. Principal Accountant Fees and Services 26 PART IV Item 15. Exhibits, Financial Statement Schedules and Reports on Form 8-K 27 Signatures 44 2 PART I FORWARD-LOOKING STATEMENTS Statements made in this Form 10-K, other than those concerning historical information, or, in future filings by Rainbow Rentals, Inc. with the Securities and Exchange Commission (SEC), in the Company's press releases or other public or shareholder communications, or in oral statements made with the approval of an authorized executive officer, constitute "forward looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, and are made pursuant to the "safe harbor" provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These statements use such words as "may", "will", "should", "expects", "plans", "anticipates", "estimates", "believes", "thinks", "continues", "indicates", "outlook", "looks", "goals", "initiatives", "projects", or variations thereof. Forward-looking statements are based on management's current beliefs and assumptions regarding future events and operating performance and speak only as of the date made. These statements are likely to address the Company's growth strategy, future financial performance (including sales and earnings), strategic initiatives, marketing and expansion plans and the impact of operating initiatives. Forward-looking statements are subject to a number of risks, uncertainties and other factors, many of which are outside the control of the Company that could cause the Company's actual results to differ materially from those expressed or implied in such statements. These risks and uncertainties include the following: risks associated with the proposed merger ("Merger") with a subsidiary of Rent-A-Center, Inc., general economic conditions; failure, in the event the Merger does not occur, to adequately execute plans and unforeseen circumstances beyond the Company's control in connection with development, implementation and execution of new business processes, procedures and programs; greater than expected expenses associated with the Company's activities; and the effects of new accounting standards. You are strongly urged to review such filings for a more detailed discussion of such risks and uncertainties. The Company's SEC filings are available, at no charge, at www.sec.gov and through the Company's web site at www.rainbowrentals.com. The foregoing list of important factors is not exclusive. The Company undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. ITEM 1. BUSINESS GENERAL Founded in 1986 with six stores, the Company, as of December 31, 2003, operated 125 rental-purchase stores under the Rainbow Rentals trade name in Connecticut, Georgia, Indiana, Kentucky, Maryland, Massachusetts, Michigan, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee and Virginia. The Company has opened 105 of these 125 locations, with the balance of the locations having been acquired. The Company offers quality, name brand, durable merchandise, including home electronics, furniture, appliances and computers. Generally, rental-purchase merchandise is rented to individuals under flexible agreements that allow customers to own the merchandise after making a specified number of rental payments (ranging from 12 to 30 months). Customers have the option to return the merchandise at any time without further obligation and also have the option to purchase the merchandise at any time during the rental term. During 2003, Rainbow opened 6 new stores (all in new markets) and consolidated three stores into existing locations. In 2004 through the date of this report, Rainbow consolidated one store into an existing location. On February 4, 2004 the Company entered into an Agreement and Plan of Merger (Merger Agreement) with Rent-A-Center, Inc., (RAC) the industry's largest rent-to-own operator. Under the terms of the Merger Agreement, which is expected to close during the second quarter of 2004, RAC will acquire 100% of the outstanding stock of the Company for a purchase price of $16.00 per share. Pursuant to such Merger Agreement, the Company will not open any stores until the time the Merger is consummated or the agreement is terminated. INDUSTRY OVERVIEW The rental-purchase industry provides an alternative to traditional retail installment sales, appealing to individuals with a need for acquiring the use of household products who cannot afford a cash purchase, may be unable to qualify for credit, and are unwilling or unable to wait until they can save for a purchase. Others may value the flexibility and services offered by the rental transaction, which allows for the return of merchandise at any time without obligation for further payments. In addition, the industry serves customers having short-term needs or seeking to try products, such as computers, before committing to purchase them. Rental-purchase transactions include delivery and pick-up service as well as a repair warranty. 3 Rental-purchase transactions are made on a week-to-week or month-to-month basis and provide customers with the opportunity for ownership if the merchandise is rented for a continuous term, generally 12 to 30 months. Customers may cancel agreements at any time without further obligation by returning the merchandise or requesting its pick-up by the store. Returned merchandise is held for re-rental or sale. Rental renewal payments are generally made in person, in cash, by check or money order, or by mail. According to its 2003 Rental-Purchase Industry Survey, the Association of Progressive Rental Organizations (APRO), the industry's trade association, estimates there are approximately 8,300 rent-to-own stores in the United States. According to APRO, industry-wide revenues were approximately $6.0 billion in 2002, the latest year for which statistics are available. APRO also estimates there were approximately 2.9 million households served during 2002. Management believes the industry's four largest public companies currently operate approximately 4,650 stores, or 56% of the total rental-purchase stores in operation. The rental-purchase industry serves a highly diverse customer base. According to APRO, approximately 92% of rental purchase customers have annual household incomes between $15,000 and $49,999. Estimates also show that the majority of rental-purchase customers are between the ages of 25 and 44 and over 93% of rental-purchase customers are high school graduates. The U.S. Census Bureau reported that in 2000 there were approximately 44 million households with annual income between $15,000 and $49,999. Management believes the rental-purchase industry remains under-penetrated, providing growth opportunities via new store openings or acquisitions for companies that are well capitalized and have access to both debt and equity capital. RISK FACTORS Risk Associated with delay in completion of the Merger, or Termination of Merger Agreement. During the transition period until the Merger is completed or terminated, the Company's ability to attract and retain key personnel could be impaired due to the uncertainty involved with the transaction and associates' concern about job security. However, to mitigate this risk, the Company has implemented severance agreements and stay bonus agreements for key personnel who stay with the Company that will be vested and paid when the Merger is completed. Moreover, the Merger Agreement contains customary restrictions on the Company's ability to operate the business pending completion of the Merger, which includes delaying implementation of the Company's strategic plan. If the merger is not consummated, such delay, as well as the legal, accounting, investment banking and other fees incurred in connection with the transaction could have an adverse impact on the Company's operating results. Risk Associated with the Rental-Purchase Business. The operating success of the Company, like other participants in the rental-purchase industry, depends upon a number of factors. These factors include the ability to maintain and increase the number of units on rent, the collection of the rental payments when due and the control of inventory and other costs. In addition, the failure of the Company's management information systems to monitor the stores, the failure of the Company's operational internal audit personnel to adequately detect any problems with a store, or the failure of store managers to follow operating guidelines, could have a material adverse affect on the Company's business, financial condition or results of operations. The rental-purchase industry is also affected by changes in consumer confidence, preferences and attitudes, as well as general economic factors. Failure to respond to changing market trends could adversely affect the Company's business, financial condition or results of operations. In addition, the failure of the Company to react to changes in consumer preferences and technological advancements could adversely affect the value of the Company's inventory and the Company's business, financial condition or results of operations. Competition. The rental-purchase industry is extremely competitive. The Company competes with other rental-purchase businesses, as well as rental stores that do not offer their customers a purchase option. Competition is based primarily on rental rates and terms, product selection and availability and customer service. With respect to customers that are able to purchase a product for cash or on credit, the Company also competes with department stores, discount stores and other retail outlets. Several competitors in the rental-purchase business are national or regional in scope. The Company has generally strived to open new stores in markets with a lower concentration of rental-purchase stores. As the Company's competitors expand geographically into the Company's existing markets, the Company's competition in those markets may increase and there will be relatively fewer underserved areas available for penetration by the Company. Government Regulation. The Company believes there are 47 states that have enacted laws specifically regulating rental-purchase transactions, including all of the states in which the Company operates. These laws generally require certain contractual and advertising disclosures and also provide varying levels of substantive consumer protection, such as requiring a grace period for late fees and contract reinstatement rights in the event a rental-purchase agreement is terminated. If the Company acquires or opens new stores in states in which it does not currently operate, the Company will become subject to the rental-purchase laws of such states, if any. Furthermore, there can be no assurance that new or revised rental-purchase laws will not have a material adverse affect on the Company's business, financial condition and results of operations. 4 No federal legislation has been enacted regulating or otherwise governing rental-purchase transactions. Currently, the industry has sponsored two bills that have been introduced in Congress. Both bills would amend the Consumer Credit Protection Act to include favorable treatment of rental-purchase contracts. The Senate version (S.884), which has 21 co-sponsors, has been referred to the Committee on Banking, Housing and Urban Affairs. The House version (H.R. 996) also has 82 co-sponsors and has been referred to the Committee on Financial Services. There is no assurance that either bill will be enacted. Expansion Risks. The inability of the Company to execute its expansion plans, make new stores profitable or improve the profitability of acquired stores could have a material adverse affect on the Company's business, financial condition and results of operations. Accomplishing the Company's expansion plans will depend on a number of factors, the most important of which is the Company's ability to hire, train and retain managers and other personnel who satisfy the Company's standards for performance, professionalism and service. Other risk factors associated with the opening of new stores, some of which are beyond the control of the Company, include: locating and obtaining acceptable sites, securing favorable financing, obtaining necessary zoning or other regulatory approvals, avoiding unexpected delays in opening due to construction delays or the failure of vendors to deliver equipment, fixtures or rental-purchase merchandise, incurring significant start-up costs before the viability of the stores is established and integrating new stores into the Company's systems and operations. Generally, new stores operate at a loss for up to 12 months after opening. There can be no assurance that future new stores will obtain profitability in the expected time frame, if at all. In addition, the Company's growth strategy will place significant demands on the Company's management. With respect to acquisitions, there can be no assurance that the Company will be able to locate or acquire suitable acquisition candidates, or that any operations, once acquired, can be effectively and profitably integrated into the Company's existing operations. Additionally, acquisitions may negatively impact the Company's operating results, particularly during the period immediately following an acquisition. The Company may acquire operations that are unprofitable or have inconsistent profitability. Volatility of Share Price; Potential Fluctuations in Quarterly Results. The Company believes that various factors such as general economic conditions and changes or volatility in the financial markets, changing market conditions in the rental-purchase industry and quarterly or annual variations in the financial results of other public companies that are part of the rental-purchase industry, all of which may be unrelated to the Company's performance, could cause the market price of the Common Stock to fluctuate substantially. Additionally, quarterly revenues and operating income are difficult to forecast. The Company's expense levels are based, in part, on its expectations as to future revenues and timing of new store openings. If revenue levels are below expectations, the Company may be unable or unwilling to reduce expenses proportionately and operating results would likely be adversely affected. As a result, the Company believes that period-to-period comparisons of its results of operations are not necessarily meaningful and should not be relied upon as indications of future performance. Due to all of the foregoing factors, it is likely that in some future quarter the Company's operating results will differ from the expectations of public market analysts and investors. In such event, the market price of the Common Stock would likely be materially adversely affected. Litigation. Due to the consumer-oriented nature of the rental-purchase industry and the application of certain laws and regulations, industry participants may be named as defendants in litigation alleging violations of state laws and regulations and consumer tort law, including fraud. Many of these actions involve alleged violations of consumer protection laws. While the Company currently has no material litigation pending, in the event a significant judgment is rendered in the future against the Company or others within the rental-purchase industry in connection with any such litigation, such judgment could have a material adverse affect on the Company's business, financial condition or results of operations. OPERATING STRATEGY The following narrative of the Company's Operating Strategy is based upon the assumption that the Company will continue as a stand-alone entity and the Merger will not occur. If the Merger does occur, it is possible RAC will modify or change the Company's operating strategy. During the fourth quarter of 2003, the Company completed a strategic planning process that identified several key initiatives to support the Company's core operating strategy of operating high volume, high profit store locations. These initiatives are aimed at improving the Company's competitive position by i) increasing customer retention; ii) increasing new customers per store; and iii) increasing revenue and profit per customer. The strategic process also identified the need for the Company to accelerate its growth plan in order to achieve economies of scale in areas such as advertising and purchasing as well as leveraging its corporate infrastructure. Prior to the implementation of any of these initiatives, on February 4, 2004, the Company entered into the Merger Agreement with RAC mentioned in the "General" section above. If the Merger 5 Agreement is terminated, the Company will implement its strategic plan and will disclose the details of such plan in a subsequent filing with the Securities and Exchange Commission. The Company's operating strategy is to operate high volume store locations with core stores (stores opened three or more years) averaging a minimum of $1.0 million in annual revenue in conjunction with generating store level operating income ranging from 20% to 22%. Annual revenues from continuing operations per store, including core and non-core stores, were approximately $821,000 during 2003, which management believes is one of the highest in the industry. The Company anticipates executing its strategy by maintaining a high Average Monthly Rental Rate (AMRR) on its rental-purchase agreements, a high number of customers per store and a high level of customer referrals and repeat business, all accompanied by a low level of delinquencies. The Company seeks to achieve these objectives by applying its "More, Better, Different" philosophy to its customers and associates by utilizing the following operating techniques. Customer Service. Management believes the rental-purchase industry is a neighborhood business built on the relationship between the customer and store personnel. Beginning with the store manager and ending with the account manager, the Company's customer service policy is to treat all customers at all times with "Respect and Dignity". Bilingual associates are employed in many stores to serve the needs of Spanish-speaking customers and regional managers handle all customer service calls directly to ensure prompt follow-up and dispute resolution. In addition, the Company focuses on customer convenience by locating stores on main arteries near national discount retailers or grocery stores and by setting renewal payment dates based on the customer's wage or other income schedule. By not imposing many of the fees that are standard in the industry, such as club, waiver, processing and delivery fees, the Company enables its customers to afford higher quality merchandise with additional features and benefits. Quality Merchandise. The Company's merchandising strategy is to offer its customers a wide range of new and pre-rented, quality, name brand, and durable merchandise. Management recognizes that its customers desire many of the higher end products found in the large national electronic, appliance and furniture stores. Accordingly, the Company provides its customers with items such as large screen televisions, leather furniture and computers with nationally recognized brand names and other popular features. This strategy has enabled the Company to maintain a high AMRR. In addition, by providing name brand and durable products that maintain their quality throughout the rental period, the Company has maintained a high level of repeat and referral business. Store Environment. The Company believes it is essential that its stores provide an appealing and attractive shopping environment while conveying a sense of quality, safety and convenience. Company stores are generally located on main arteries, near residential or commercial areas and in strip shopping centers near national discount retailers or grocery stores. The Company generally maintains a uniform store size (4,750 square feet, on average), color scheme, store layout and display signs. Stores are intended to provide an appealing retail environment and are modeled to resemble a quality furniture and electronics showroom. Experienced Associates. The Company's operations and profitability are largely dependent on the services of its store-level personnel, senior management and executive officers (collectively, the "associates"). The Company's regional managers and store managers have extensive experience in the industry and have worked with the Company for an average of approximately 12 and five years, respectively (excluding managers from newly opened and acquired stores). The Company's executive officers have over 80 combined years in the rental-purchase industry and the CEO and President co-founded the Company in 1986. The Company attempts to attract and retain its quality associates through compensation and benefits that meet or exceed industry averages and through various ongoing proprietary training programs. Management believes its associate development programs enhance the Company's operations by ensuring conformity to established operating standards, reducing associate turnover, enhancing associate productivity and improving associate morale. Management. The Company's management approach provides store managers with a certain degree of autonomy and accountability. Within guidelines set by the Company, store managers are responsible for developing customer relationships, managing customer service, maintaining appropriate levels, quality and mix of merchandise inventory and meeting operational benchmarks. The Company supports its structure with strong regional supervision, management information systems, operational audit procedures, operating guidelines and experienced associates. As the Company continues to grow, a key element to ensure the quality of its store operations is the Regional Management team. Currently, the Company employs 12 regional managers and one regional vice president, who are generally promoted from within the Company. Regional managers generally live within their geographic area to 6 reduce travel time and expense. Senior management is able to stay in touch with store operations through regular communication with the regional managers by either telephone conferences or quarterly meetings. Management intends on maintaining an average region size of approximately 10 stores. GROWTH STRATEGY During the fourth quarter of 2003, the Company completed a strategic planning process that identified the need for the Company to pursue an aggressive strategic growth plan, which proposed both organic growth and an aggressive acquisition strategy. Prior to the implementation of any of the initiatives of the strategic plan, the Company entered into a Definitive Agreement and Plan of Merger with Rent-A-Center, Inc. on February 4, 2004, mentioned in the "General" section above. If the merger does not occur, the Company will implement its strategic plan and will disclose the details of such plan in a subsequent filing with the Securities and Exchange Commission. STORES As of December 31, 2003, Rainbow operated 125 stores in fifteen states, as set forth in the following table: Location Number of Stores -------- ---------------- Ohio 27 Pennsylvania 22 Massachusetts 11 Michigan 11 South Carolina 8 Tennessee 8 Connecticut 7 North Carolina 7 Virginia 7 New York 5 Kentucky 4 Rhode Island 3 Indiana 2 Maryland 2 Georgia 1 Rainbow's primary method of growth is through the opening of new store locations. New stores have a maturation period of approximately three years and are generally dilutive to earnings for the first 12 months as the Company builds a customer base and develops a recurring revenue stream. If the Merger with RAC does not occur, Rainbow plans to open approximately five additional stores during 2004. In investigating a new market, the Company reviews demographic statistics, cost of advertising and the number and nature of competitors. In addition, the Company investigates the regulatory environment of the state in which the new market exists. It is the Company's policy to operate in those states where there is an absence of unfavorable legislation regarding rental-purchase transactions. MERCHANDISE Rainbow's merchandising strategy is to carry a wide variety of quality, name brand, durable merchandise in four major categories, including home electronics, furniture, appliances and computers. Choices of merchandise reflect the Company's belief that customers want to rent the same quality of merchandise that is available from more traditional retailers, and that customers are willing to pay for value and quality. In addition, by focusing on its manufacturers' mid-point and better range products, the Company avoids frequent service problems associated with inferior products. The Company purchases merchandise directly from the manufacturers and through distributors generally through volume price discounts. As of December 31, 2003, rental-purchase agreements for home electronics accounted for approximately 33%; furniture accounted for 35%; appliances accounted for 19%; and computers accounted for 13% of the Company's total units on rent. RETENTION, TRAINING AND EMPOWERMENT OF ASSOCIATES Management believes a key to its success in retaining quality associates is its policy of promoting many of its store 7 managers from within. However, to ensure the strength of its store level management team, the Company also hires experienced managers from other rent-to-own chains. These experienced managers are introduced to Rainbow's culture of customer service and store operating system through its "Fast Track" training program. The Company places great importance on training, both in terms of initial training for potential managers and continued education of its current management team. The Company has developed a formal training program that each associate must successfully complete before becoming eligible for promotion to store manager. This training program for potential managers consists of a three to six month curriculum involving formal classroom training as well as on-site store training. After an associate becomes a store manager, the training continues. Manager meetings are conducted twice per year and all store managers, regional managers, department heads and executive management of the Company are required to attend. At such sessions, prior performance is critiqued, operating procedures are reviewed and revised, new merchandise is showcased and managers receive eight to ten hours of classroom training in the areas of financial management, product information, inventory management, customer service, credit management, personnel management and other areas of store operations. In addition, the Company holds training sessions for store personnel below the level of manager in areas such as customer service, collection techniques, sales training and safety. The Company also produces training videos to assist in the on-going training of store associates. The Company believes open communication with regional and store level management is essential to understanding existing markets, increasing associate morale and retaining associates. In order to facilitate open lines of communication, the Company has a committee comprised of top performing managers to serve as a sounding board for new concepts and innovative operational and sales techniques. MARKETING The Company uses advertising mediums such as printed circulars, radio, television, and direct mail to introduce and reinforce the benefits of its rental-purchase program to potential and existing customers and to make such customers aware of new products and promotions. The Company advertises in both English and Spanish to reach the diverse segments of its customer base. Advertising focuses on things such as superior customer service, quality name brand products, the ease of a hassle-free ordering process, and promotional offers. Some of the supporting elements to these concepts include a toll-free phone number that automatically connects the caller with the store nearest them, a website for online ordering and information about products and locations, and a toll-free number to a customer service representative who forwards messages directly to one of the Company's regional managers who answers questions and resolves problems. Direct mail is employed to target specific households that match up with the established demographics of our customer base. These programs are tailored to both active customers at various points in their rental life cycle, and to inactive customers to encourage them to again enjoy the products and services the Company has to offer. In addition, the Company holds "customer appreciation" events at its store locations during various times of the year to foster better customer relations. APPROVAL PROCESS The Company does not conduct a formal credit review. The Company's order approval process is designed to verify a customer's stability in his or her community and serves as a successful method of loss prevention. Since merchandise is rented rather than purchased, the Company focuses on a customer's credibility, not the customer's credit history. The approval process is designed to take less than one hour. Merchandise is generally delivered on the same day that the order is received. THE RENTAL-PURCHASE AGREEMENT Merchandise is provided to customers under written rental-purchase agreements that set forth the terms and conditions of the transaction in a straightforward and understandable manner. The Company has developed its own agreements, which have been reviewed by legal counsel and meet the legal requirements of the state in which they are used. The Company's flexible rental program allows a customer to choose weekly, bi-weekly, semi-monthly, or monthly rental periods with rent paid in advance. At the end of each rental period, the customer can renew the agreement by making a renewal payment, terminate the agreement, or purchase the merchandise for a price based upon a predetermined formula. If the customer elects to terminate the agreement, the merchandise is returned to the store and made available for rent to another customer. The Company retains title to the merchandise during the term of the rental-purchase agreement. If the customer renews the agreement for a specified number of rental periods, ownership is transferred to the customer upon receipt of the last renewal payment. 8 CUSTOMER SERVICE AND MANAGEMENT In addition to the enjoyment of quality products, customers are afforded many services provided by well-trained customer management personnel who treat customers with "Respect and Dignity". The Company does not impose many of the fees standard in the industry, such as waiver fees, club fees, processing or delivery fees, and provides additional services under the rental-purchase agreement at no additional cost. Such services include delivery and installation, product training, maintenance to ensure the product continues to perform, "loaner" merchandise if a product is being serviced, and pick-up service to return the merchandise, if requested. Rental income represented 94.3% of the Company's total revenue in 2003 with an additional 3.1% in merchandise sales. In addition, customers are able to upgrade products, reinstate a previously terminated agreement and are given free service for a reasonable period, generally 90 days, beyond the rental term. Management's philosophy is "customers will pay you because they want to, not because they have to" and every renewal date offers the opportunity to sell the customer on the benefits of maintaining a good account with the Company. Management believes a thorough understanding by the customer of all the terms of the rental agreement is the first step of successful customer management. A large majority of all renewal payments are made timely without the involvement of store personnel and renewal payments are generally made at the store by cash, check or money order or by mail. Customer management personnel are given extensive training to assist the customer in maintaining a good account with the Company. Customer management begins upon delivery of the merchandise in the customer's home. MANAGEMENT INFORMATION SYSTEMS The Company has operated its current internal network for a number of years, which is a Windows NT 4.0 based environment supporting approximately 40 local users and 140 remote users. The Company utilizes a proprietary Windows based point-of-sale system to support its store operations. The system provides store managers with all of the relevant store-level financial and operational data as well as individual profiles on each store's customers. This same data is also readily available to senior management for performance and trend analysis. COMPETITION The rental-purchase industry is highly competitive. The Company competes with other national, regional and local rental-purchase businesses, as well as rental stores that do not offer their customers a purchase option. With respect to customers desiring to purchase merchandise for cash or on credit, the Company competes with department stores, consumer electronic stores and discount stores. The Company's three largest competitors, Rent-A-Center, Inc., Rent-Way, Inc., and Aaron Rents, Inc., have greater financial and operating resources and name recognition than Rainbow. PERSONNEL As of March 2004, the Company had approximately 872 associates of which 653 of them were full-time. Approximately 45 associates are located at the Company's corporate headquarters in Canfield, Ohio. None of the Company's associates are represented by a labor union. Management believes its relations with its associates are good. GOVERNMENT REGULATION The Company believes there are 47 states that have legislation regulating rental-purchase transactions. The Company's policy is to operate in states where there is an absence of unfavorable legislation regarding rental-purchase transactions. There can be no assurance against the enactment of new or revised rental-purchase laws that would have a material adverse affect on the Company. No federal legislation has been enacted regulating or otherwise governing rental-purchase transactions. See Government Regulation under Risk Factors. The Company instructs its managers in procedures required by applicable law through training seminars and policy manuals and believes that it has operated in compliance with the requirements of applicable law in all material respects. SERVICE MARKS The Company owns the federally registered service mark "Rainbow Rentals." The Company believes that the Rainbow Rentals mark has acquired significant market recognition and goodwill in the communities in which its stores are located. 9 ITEM 2. PROPERTIES The Company leases all of its stores under operating leases that expire at various times through 2010. Store leases generally provide for fixed monthly rental payments, plus payment for real estate taxes, insurance and common area maintenance. Most of these leases contain renewal options for additional periods ranging from three to five years at rates generally adjusted for increases in the cost of living. There is no assurance the Company can renew the leases that do not contain renewal options,or if it can renew them, that the terms will be favorable to the Company. Store sizes range from approximately 3,200 to 9,830 square feet, and average approximately 4,750 square feet. Management believes suitable store space is generally available for lease and the Company would be able to relocate any of its stores without significant difficulty should it be unable or unwilling to renew a particular lease. Management also believes additional store space is available to meet the requirements of its new store opening program. The Company leases its corporate office located at 3711 Starr Centre Drive, Canfield, Ohio from a corporation owned by two of its executive officers and a former officer (see "Related Party Transactions"). The corporate office consists of approximately 10,000 square feet and is leased through January 31, 2006, however, in the event the Merger is consummated, the lease will terminate 90 days after the effective date of the Merger. In 2003, the rental amount was $130,000. The Company believes the rental is at market rate and the other provisions of the lease are on terms no less favorable to the Company than could be obtained from unrelated parties. ITEM 3. LEGAL PROCEEDINGS The Company is subject to various legal proceedings and claims that arise in the ordinary course of business. The Company believes the amount of any ultimate liability with respect to these actions will not have a material adverse affect on the Company's liquidity, financial condition or results of operations. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS None 10 PART II ITEM 5. MARKET FOR REGISTRANT'S COMMON STOCK AND RELATED STOCKHOLDER MATTERS The common stock of Rainbow Rentals, Inc. trades on The Nasdaq Stock Market under the symbol "RBOW". As of March 1, 2004, there were 5,931,819 shares outstanding held by approximately 90 shareholders of record. The Company believes there are approximately 300 persons or entities holding stock in nominee or street name through various brokerage firms or other institutional holders. The following table shows the quarterly high and low trade prices of the common shares for the years ended 2003 and 2002. 2003 2002 ----------------- ----------------- High Low High Low ------- ------- -------- ------- Quarter ended March 31 $ 6.04 $ 4.05 $ 8.25 $ 6.25 Quarter ended June 30 6.13 4.93 10.24 6.56 Quarter ended September 30 6.85 5.40 7.24 4.35 Quarter ended December 31 8.31 6.05 7.47 4.26 DIVIDEND POLICY The Company has never paid cash dividends on its shares of common stock. The Company currently intends to retain all earnings from its operations to finance the growth and development of its business and, consequently, does not expect to pay dividends on its shares of common stock in the foreseeable future. The payment of future dividends will be at the sole discretion of the Company's Board of Directors and will depend on, among other things, future earnings, capital requirements, the general financial condition of the Company and general business conditions. In addition, the payment of dividends by the Company is limited by certain covenants in the Company's Credit Facility. See "Management's Discussion and Analysis of Financial Condition and Results of Operations -- Liquidity and Capital Resources." SECURITIES AUTHORIZED FOR ISSUANCE UNDER EQUITY COMPENSATION PLANS The following table provides information as of December 31, 2003, regarding shares outstanding and available for issuance under the Company's existing stock option plan: (a) (b) (c) ------------------------------------------------------------------------------------------------ Number of securities to be issued upon exercise of Weighted average exercise Number of securities outstanding options, warrants price of outstanding options, remaining available for future Plan category and rights warrants and rights issuance - ----------------------------------------------------------------------------------------------------------------------------------- Equity compensation plans approved by security holders 583,034 $ 7.95 10,882 Equity compensation plans not approved by security holders - - - ------- ----------------- ------ Total 583,034 $ 7.95 10,882 ======= ================= ====== 11 ITEM 6. SELECTED FINANCIAL DATA The selected financial data presented below under the captions "Statement of Income Data" and "Balance Sheet Data" for, and as of the end of, each of the years in the five-year period ended December 31, 2003, are derived from the financial statements of the Company. The data presented below should be read in conjunction with Management's Discussion and Analysis of Financial Condition and Results of Operations, and the Financial Statements and the related notes thereto included elsewhere in this annual report. Year Ended December 31, ------------------------------------------------------------------ 2003 2002 2001 2000 1999 ---------- ---------- ---------- ---------- ---------- (Dollars in thousands, except per share amounts) Statement of Income Data: Revenues Rental revenue $ 96,826 $ 93,239 $ 88,770 $ 86,099 $ 75,932 Fees 2,679 2,728 2,697 2,849 2,639 Merchandise sales 3,168 3,300 3,088 2,947 2,287 ---------- ---------- ---------- ---------- ---------- Total revenues 102,673 99,267 94,555 91,895 80,858 Operating expenses Merchandise costs 33,346 33,995 33,310 30,775 26,758 Store expenses Salaries and related 26,849 24,393 22,713 21,774 18,374 Occupancy 10,022 9,480 8,607 7,464 6,027 Advertising 6,884 6,167 5,928 4,430 3,662 Other expenses 14,397 13,494 13,258 12,388 10,719 ---------- ---------- ---------- ---------- ---------- Total store expenses 58,152 53,534 50,506 46,056 38,782 ---------- ---------- ---------- ---------- ---------- Total merchandise costs and store expenses 91,498 87,529 83,816 76,831 65,540 General and administrative expenses 8,765 7,706 7,160 6,340 5,176 Amortization of goodwill and noncompete agreements 160 175 689 608 456 ---------- ---------- ---------- ---------- ---------- Total operating expenses 100,423 95,410 91,665 83,779 71,172 ---------- ---------- ---------- ---------- ---------- Operating income 2,250 3,857 2,890 8,116 9,686 Interest expense 570 632 689 933 697 Other expense, net 227 228 227 284 361 ---------- ---------- ---------- ---------- ---------- Income from continuing operations, before income taxes 1,453 2,997 1,974 6,899 8,628 Income taxes 574 1,184 800 2,794 3,580 ---------- ---------- ---------- ---------- ---------- Income from continuing operations 879 1,813 1,174 4,105 5,048 Discontinued operations Loss from operations of discontinued store including loss on disposal, net of tax - (172) - - - ---------- ---------- ---------- ---------- ---------- Net income $ 879 $ 1,641 $ 1,174 $ 4,105 $ 5,048 ========== ========== ========== ========== ========== Basic and diluted earnings per common share from continuing operations $ 0.15 $ 0.31 $ 0.20 $ 0.69 $ 0.85 ========== ========== ========== ========== ========== Basic and diluted earnings per common share $ 0.15 $ 0.28 $ 0.20 $ 0.69 $ 0.85 ========== ========== ========== ========== ========== Weighted average common shares outstanding: Basic 5,929,435 5,928,006 5,925,735 5,925,735 5,925,735 Diluted 5,940,598 5,940,606 5,940,999 5,930,157 5,930,887 Pro forma net income data: Net income as reported $ 879 $ 1,641 $ 1,174 $ 4,105 $ 5,048 Pro forma adjustment for goodwill amortization, net - - 312 287 212 ---------- ---------- ---------- ---------- ---------- Pro forma net income $ 879 $ 1,641 $ 1,486 $ 4,392 $ 5,260 ========== ========== ========== ========== ========== Pro forma basic and diluted income per common share $ 0.15 $ 0.28 $ 0.25 $ 0.74 $ 0.89 ========== ========== ========== ========== ========== Operating Data: Stores open at end of period 125 122 113 110 92 Comparable store revenue growth (1) (1.0%) 1.4% (4.3%) 1.7% 4.4% (1) Comparable store revenue growth is the percentage increase (decrease) in revenue from the same number of stores over a two-year period. Only stores that have been open 12 months in both periods are included in the comparison. 12 SELECTED FINANCIAL DATA, CONTINUED Year Ended December 31, ----------------------------------------------------------- 2003 2002 2001 2000 1999 -------- -------- -------- --------- --------- (Dollars in thousands) Balance Sheet Data: Rental-purchase merchandise, net $ 40,545 $ 39,342 $ 39,330 $ 36,545 $ 33,042 Total assets 63,651 60,913 60,121 58,429 50,324 Total long-term debt 6,154 7,550 9,440 12,340 10,522 Total liabilities 23,930 22,088 22,956 22,438 18,438 Shareholders' equity 39,721 38,825 37,165 35,991 31,886 ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following discussion is intended to assist in the understanding of the Company's financial position as of December 31, 2003 and 2002 and results of operations for the years ended December 31, 2003, 2002 and 2001. This discussion should be read in conjunction with the Company's financial statements and notes thereto included herein. GENERAL At December 31, 2003, the Company operated 125 rental-purchase stores in 15 states, providing quality, name brand, durable merchandise, including home electronics, furniture, appliances and computers. Generally, rental-purchase merchandise is rented to individuals under flexible agreements that allow customers to own the merchandise after making a specified number of rental payments (ranging from 12 to 30 months). Customers have the option to return the merchandise at any time without further obligation, and also have the option to purchase the merchandise at any time during the rental term. RECENT DEVELOPMENTS On February 4, 2004 the Company entered into an Agreement and Plan of Merger (Merger Agreement) with Rent-A-Center, Inc., (RAC) the industry's largest rent-to-own operator. Under the terms of the Merger Agreement, which is expected to close during the second quarter of 2004, RAC will acquire 100% of the outstanding stock of the Company for a purchase price of $16.00 per share. CRITICAL ACCOUNTING POLICIES "Management's Discussion and Analysis of Financial Condition and Results of Operations" discusses our financial statements that have been prepared in accordance with accounting principles generally accepted in the United States of America. The preparation of these financial statements requires us to make estimates and assumptions that affect the reported amount of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. On an on-going basis, the Company evaluates its estimates and judgments. The Company bases its estimates and judgments on historical experience and on various other factors that management believes to be reasonable under the circumstances. The results of these estimates and judgments form the basis for making conclusions about the carrying value of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions. Our significant estimates and assumptions are reviewed by management on a quarterly basis and required adjustments are recorded, if necessary A critical accounting policy is one that is both important to the portrayal of the Company's financial condition and results of operations and requires management to make estimates about the effects of matters that are inherently uncertain. Management believes the following critical accounting policies affect its more significant judgments and estimates in the preparation of its financial statements: - Rental-purchase merchandise, including depreciation and impairment; - Revenue recognition; - Accounting for income taxes; - Valuation of long-lived and intangible assets; and - Valuation of goodwill 13 Rental-purchase merchandise, including depreciation and impairment. Rental-purchase merchandise is stated at historical cost, net of accumulated depreciation. The Company depreciates inventory on rent using the units of activity method. Under the units of activity method, merchandise on rent is depreciated in the proportion of rents earned to total expected rents to be provided over the rental contract term. The Company believes the units of activity method more accurately matches the recognition of depreciation expense with the estimated timing of revenue earned over the rental-purchase agreement period. The units of activity method is recognized in the rental-purchase industry and does not consider salvage value. In addition, the Company depreciates certain older rental-purchase merchandise held for rent over its remaining useful life. The Company monitors the value of rental-purchase merchandise for possible impairment. An impairment loss is recognized when the carrying amounts cannot be recovered by the estimated undiscounted cash flows they will receive. Revenue recognition. Merchandise is rented to customers pursuant to rental-purchase agreements, which generally provide for weekly or monthly rental terms. Rental revenue is recognized over the lease term. Deferred revenue is recognized for cash received for which revenue is not yet earned. A customer may elect to renew the rental-purchase agreement for a specified number of continuous terms and has the right to acquire title either through payment of all required rentals or through an early purchase option. Amounts received from such early purchase options, as well as sales of new and used merchandise available for rent in the stores, are included in merchandise sales. Accounting for income taxes. As part of the process of preparing the Company's financial statements, management is required to estimate income taxes in each of the jurisdictions in which it operates. This process involves estimating the Company's actual current tax exposure together with assessing temporary differences resulting from differing treatment of items. These differences result in deferred tax assets and liabilities, which are included within the Company's balance sheet. The Company must then assess the likelihood that deferred tax assets will be recovered from future taxable income, and if the Company assesses that recovery is not likely, a valuation allowance must be established. Management judgment is required in determining the Company's provision for income taxes, deferred tax assets and liabilities and any valuation allowance that may be deemed necessary. Valuation of long-lived and intangible assets. The Company assesses the impairment of identifiable intangible assets and long-lived assets whenever events or changes in circumstances indicate that the carrying value may not be recoverable. Factors the Company considers important that could trigger an impairment review include the following: - significant underperformance relative to expected historical or projected future operating results; - significant changes in the manner of the Company's use of the acquired assets or its strategy for the overall business; and - significant negative industry or economic trends When the Company determines that the carrying value of intangibles and long-lived assets may not be recovered based upon the existence of one or more of the above factors, impairment is measured based on a projected undiscounted cash flow method. Valuation of goodwill. Goodwill is the cost in excess of the fair value of net assets of acquired businesses. These assets are stated at cost and are no longer amortized, but evaluated at least annually for impairment in accordance with Statement of Financial Accounting Standards (SFAS) No. 142. The Company is required to test all existing goodwill for impairment annually on a "reporting unit" basis. A fair value approach is used to test goodwill for impairment. An impairment charge is recognized for the amount, if any, by which the carrying amount of goodwill exceeds its implied fair value. The fair value of a reporting unit and the related implied fair value of the respective goodwill are established using comparative market multiples, namely a combination of the Company's market capitalization and average monthly revenues. Should the Company's stock price and/or average monthly revenues fall such that the carrying amount of goodwill would not be recoverable, an impairment loss would be recognized. During the fourth quarter of 2003, we performed an impairment assessment of our goodwill, and determined that no impairment existed. 14 COMPONENTS OF INCOME AND EXPENSES Revenues. The Company collects rental renewal payments in advance, under weekly, biweekly, semi-monthly and monthly rental-purchase agreements. Rental revenue is recognized over the lease term. Fees include amounts for reinstatement of expired agreements and amounts for in-home collection. Fees are recognized when earned. Rental-purchase agreements generally include an early purchase option. Merchandise sales include amounts received upon sales of merchandise pursuant to such early purchase options and upon the sale of new or used rental merchandise. These amounts are recognized as revenue when the merchandise is sold. Merchandise Costs. Merchandise costs include depreciation of rental-purchase merchandise under the units of activity depreciation method. Rental-purchase merchandise is depreciated as revenue is earned. Merchandise costs also include the remaining book value of merchandise sold or otherwise disposed, the cost of replacement parts and accessories and other miscellaneous merchandise costs. The Company monitors the value of rental-purchase merchandise for possible impairment and, if necessary, reduces the carrying value of the related asset to fair value. Salaries and Related. Salaries and related expenses include all salaries and wages paid to store level associates, related benefits, taxes and workers' compensation claims and premiums. Occupancy. Occupancy includes rent, repairs, maintenance and security of the physical store locations, utility costs and depreciation of store leasehold improvements. The Company has no leases that include percentage rent provisions. Advertising. Costs incurred for producing and communicating advertising are charged to expense the first time advertising takes place. Other Expenses. Other expenses include delivery expenses, insurance, costs associated with maintaining rental-purchase merchandise, telephone expenses, store computer and office expenses and personal property taxes, among other items. General and Administrative Expenses. General and administrative expenses include all personnel, occupancy and other operating expenses associated with the Company's corporate-level support departments and regional store supervision. In addition, all costs associated with training, legal and professional fees, charitable contributions and state taxes not based on income, are included. Amortization Expense. Amortization expense includes the amortization of non-compete agreements and other identifiable intangible assets with definitive lives. Effective January 1, 2002, with the adoption of SFAS No. 142, goodwill is no longer amortized. Income Tax Expense. Income tax expense includes the combined effect of all federal, state and local income taxes imposed upon the Company by various taxing jurisdictions. 15 RESULTS OF OPERATIONS The following table sets forth, for the periods indicated, certain Statements of Income data as a percentage of total revenues. Year Ended December 31, ----------------------- 2003 2002 2001 ---- ---- ---- Revenues Rental revenue 94.3% 93.9% 93.9% Fees 2.6 2.8 2.8 Merchandise sales 3.1 3.3 3.3 ----- ----- ----- Total revenues 100.0 100.0 100.0 Operating expenses Merchandise costs 32.5 34.2 35.2 Store expenses Salaries and related 26.1 24.6 24.0 Occupancy 9.8 9.5 9.1 Advertising 6.7 6.2 6.3 Other expenses 14.0 13.6 14.0 ----- ----- ----- Total store expenses 56.6 53.9 53.4 ----- ----- ----- Total merchandise costs and store expenses 89.1 88.1 88.6 General and administrative expenses 8.5 7.8 7.6 Amortization of goodwill and noncompete agreements 0.2 0.2 0.7 ----- ----- ----- Total operating expenses 97.8 96.1 96.9 ----- ----- ----- Operating income 2.2 3.9 3.1 Interest expense 0.6 0.6 0.7 Other expense, net 0.2 0.2 0.2 ----- ----- ----- Income from continuing operations, before income taxes 1.4 3.1 2.2 Income taxes 0.5 1.2 0.9 ----- ----- ----- Income from continuing operations 0.9 1.9 1.3 Loss on discontinued operations, net of tax - (0.2) - ----- ----- ----- Net income 0.9 1.7 1.3 Pro forma adjustment for goodwill amortization, net of tax - - 0.3 ----- ----- ----- Pro forma net income 0.9 1.7 1.6 ===== ===== ===== COMPARISON OF RESULTS OF OPERATIONS FOR THE YEARS ENDED DECEMBER 31, 2003 AND 2002 Total revenues increased $3.4 million, or 3.4%, to $102.7 million for the year ended December 31, 2003 compared to $99.3 million for the year ended December 31, 2002. Revenue from comparable stores, or stores in operation for each of the entire years ended December 31, 2003 and 2002, decreased $1.0 million, or 1.0%. This decrease was primarily attributable to a 4.9% decline in average units on rent due largely to management's decision to discontinue rentals of accessory items in 2003, which are less profitable than regular rental purchase merchandise items. Average accessory units on rent at comparable stores fell 27.8% during 2003, and, to a lesser extent, average regular units on rent fell 1.4%. Collection performance at comparable stores declined 44 basis points. Partially offsetting the declines in comparable units on rent and collection performance was a 1.25% increase in average price per unit charged to customers on regular rental purchase merchandise. Revenues from stores opened during 2002 increased $3.8 million as these stores continued to build their customer base. Revenues from the six stores opened during 2003 totaled $656,000. Merchandise costs decreased $649,000, or 1.9%, to $33.3 million for the year ended December 31, 2003 compared to $34.0 million for the year ended December 31, 2002. Comparable store merchandise costs declined $2.3 million, or 6.8%, which was partially offset by an increase in merchandise costs for stores opened in 2002 and 2003. As a percentage of revenue, merchandise costs declined to 32.5% from 34.2% for the years ended December 31, 2003 and 2002, respectively. The decrease in merchandise costs as a percentage of revenues is attributable to better pricing on the purchase of rental merchandise and, to a lesser extent, an increase in average rental rates. Store expenses increased $4.6 million, or 8.6%, to $58.1 million for the year ended December 31, 2003 compared to $53.5 million for the year ended December 31, 2002. Store expenses associated with stores opened after January 1, 2002 (non-comparable stores) accounted for $3.1 million, or nearly 68% of the increase. Store expenses were also affected by an 16 increase in comparable store salaries and related expenses totaling $1.0 million, which was attributable to increased wages (primarily staffing), higher workers' compensation costs, and, to a lesser extent, an increase in group insurance costs due to higher self-insurance claims, primarily in the fourth quarter of 2003. Advertising and other store expenses at comparable stores increased $350,000 and $352,000, respectively. Advertising increased primarily in the fourth quarter of 2003 in an attempt to increase customer traffic. The increase in other store expenses was due to higher inventory repairs, in addition to increases in insurance premiums and vehicle claims. Comparable store occupancy expense declined $226,000 predominantly due to a lease buy-out and asset write-offs recorded during 2002 associated with the consolidation of a store. Store expenses totaled 56.6% and 53.9% of total revenue for the years ended December 31, 2003 and 2002, respectively. Comparable store expenses as a percentage of comparable store revenue totaled 54.9% and 52.6% for the years ended December 31, 2003 and 2002, respectively. General and administrative expenses increased $1.1 million, or 13.7%, to $8.8 million for the year ended December 31, 2003 compared to $7.7 million for the year ended December 31, 2002. The increase in general and administrative expenses was partially attributable to $329,000 in severance costs associated with the departure of the Company's Chief Operating Officer in May 2003. Also contributing to the increase were higher payroll-related costs totaling $409,000, which included reorganizing and training the Company's regional and store managers, higher corporate payroll due primarily to additional personnel, and severance costs related to closing the Company's construction department during the fourth quarter of 2003. Other increases included $100,000 in consulting fees, primarily due to strategic planning initiated during the fourth quarter of 2003, and $66,000 in higher director and officer insurance premiums. General and administrative expenses totaled 8.5% and 7.8% of total revenues for the years ended December 31, 2003 and 2002, respectively. Interest expense decreased $62,000 comparing the years ended December 31, 2003 and 2002, due to lower average outstanding debt. Income tax expense decreased $610,000 to $574,000 for the year ended December 31, 2003 from $1.2 million for the year ended December 31, 2002, and was attributable to a decline in income from operations. The Company's effective tax rate was 39.5% for both the years. COMPARISON OF RESULTS OF OPERATIONS FOR THE YEARS ENDED DECEMBER 31, 2002 AND 2001 Total revenues from continuing operations increased $4.7 million, or 5.0%, to $99.3 million for the year ended December 31, 2002 compared to $94.6 million for the year ended December 31, 2001. Revenue from comparable stores, or stores in operation on January 1, 2001, increased $1.3 million, or 1.4%, and was primarily attributable to an increase in average rental rates and, to a lesser extent, an increase in collection performance. The increase in average rental rates was mainly the effect of raising rental rates on pre-rented merchandise during the second quarter of 2002 towards historical levels as the quality of such merchandise improved over the previous year. Changes in product mix and increased average rental rates on new merchandise also contributed to the increase in comparable store revenue. Partially offsetting the increase in comparable store revenue was a modest decline in average units on rent comparing 2002 to 2001, which was due to a decline in average customers per comparable store. Revenue from the 17 stores opened after January 1, 2001 accounted for $3.6 million of the increase in total revenue from continuing operations as these stores continue to build a customer base and develop a recurring revenue stream. Revenues in 2001 included the activity of an underperforming store sold in 2001. Merchandise costs from continuing operations increased $685,000, or 2.1%, to $34.0 million for the year ended December 31, 2002 compared to $33.3 million for the year ended December 31, 2001. Merchandise costs totaled 34.2% and 35.2% of revenue for the years ended December 31, 2002 and 2001, respectively. The decrease in merchandise costs from continuing operations as a percentage of revenues from continuing operations was primarily the result of higher rental margins. During mid-2001, the Company lowered rental rates in order to move older, pre-rented merchandise. The Company began raising rental rates during the second quarter of 2002 towards historical levels as the quality of older, pre-rented merchandise improved. Store expenses from continuing operations increased $3.0 million, or 6.0%, to $53.5 million for the year ended December 31, 2002 compared to $50.5 million for the year ended December 31, 2001. This increase was mainly attributable to the 17 stores opened after January 1, 2001, as total store expenses for comparable stores remained flat. To a lesser extent, costs associated with the consolidation of two stores contributed to the increase in store expenses from continuing operations. A modest increase in salaries and related expenses at comparable stores, in addition to normal scheduled rent increases, were offset by cost savings as operational efficiencies and spending controls were implemented during 2002. As a result of the above-mentioned cost savings, total comparable store expenses as a percentage of comparable store revenue improved from 52.4% for the year ended December 31, 2001 to 51.8% for the year ended December 31, 2002. Store expenses from 17 continuing operations totaled 53.9% and 53.4% of total revenues from continuing operations for the years ended December 31, 2002 and 2001, respectively. Amortization expense from continuing operations decreased $514,000 to $175,000 for the year ended December 31, 2002 compared to $689,000 for the year ended December 31, 2001. With the adoption of SFAS No. 142 on January 1, 2002, goodwill is no longer amortized, but evaluated at least annually for impairment. For the year ended December 31, 2001, amortization of goodwill totaled $525,000. General and administrative expenses from continuing operations increased $546,000, or 7.6%, to $7.7 million for the year ended December 31, 2002 from $7.2 million for the year ended December 31, 2001. The increase in general and administrative expenses from continuing operations was mostly attributable to higher costs associated with the Company's manager trainee program due to both new store openings and preparing potential managers for future store openings and replacements. In addition, higher regional manager compensation and increased legal costs contributed to the increase. General and administrative expenses increased to 7.8% from 7.6% of revenues, respectively, comparing the years ended December 31, 2002 to December 31, 2001 due to slower revenue growth than anticipated. Interest expense decreased $57,000 comparing the years ended December 31, 2002 to 2001, and was due to lower average outstanding debt and lower interest rates during 2002. Income tax expense from continuing operations increased $384,000 from $800,000 for the year ended December 31, 2001 to $1.2 million for the year ended December 31, 2002. This increase was attributable to an increase in income from continuing operations, but was partially offset by a decline in the Company's effective tax rate to 39.5% for 2002 from 40.5% for 2001 due to a higher proportion of state taxable income in states with lower income tax rates. During the fourth quarter of 2002, the Company sold an under-performing store, which was accounted for as a discontinued operation. Loss from discontinued operations totaled $172,000, net of an income tax benefit and included a $90,000 loss, net of tax, from operations of the store and an $82,000 loss, net of tax, on the disposal of the store. There were no restatements necessary for years prior to 2002 since the Company opened this store in 2002. LIQUIDITY AND CAPITAL RESOURCES The Company's primary requirements for capital consist of purchasing additional and/or replacement rental-purchase merchandise, expenditures related to new store openings, acquisitions and working capital requirements for new and existing stores. The primary sources of liquidity and capital are from operations and borrowings. The Merger Agreement with RAC contains customary provisions limiting the Company's capital expenditures including the opening of new stores. For the years ended December 31, 2003 and 2002, cash provided by operating activities totaled $3.6 million and $4.2 million, respectively. The decrease in cash provided by operating activities was affected by a decline in income from operations and increased purchases of rental purchase merchandise, which was partially offset by changes in accounts payable (due mainly to the timing of inventory purchases). Cash used in investing activities decreased to $2.2 million for the year ended December 31, 2003 from $2.8 million for the year ended December 31, 2002, and was primarily due to acquisitions of customer accounts in 2002 and a decline in purchases of property and equipment purchases in 2003. Cash used in financing activities decreased to $1.8 million for the year ended December 31, 2003 from $2.2 million for the year ended December 31, 2002 and was mainly attributable to loan fees paid in 2002. During 2002, Congress passed the Job Creation and Workers Assistance Act of 2002, which provided an additional first-year "bonus" depreciation deduction of 30% on property acquired after September 10, 2001, but before September 11, 2004, if there was no written binding contract for the acquisition of the property in effect before September 11, 2001. Additionally, Congress passed the Jobs and Growth Tax Reconciliation Act of 2003, which increased the additional first-year "bonus" depreciation from 30% to 50% for most capital assets acquired new after May 5, 2003 and before 2005. These acts have a significant impact on the Company as all rental purchase merchandise and a portion of the fixed assets qualify for these accelerated deductions. The above has resulted in the Company receiving an amount of $730,000 in the current year from the federal government, net of estimated income tax payments. The Company expects that these bonus depreciation amounts will result in significant tax savings through 2005, which is when the benefits expire. In January 2002, the Company refinanced its debt with a $25.0 million revolving loan agreement (the "Credit Facility") that matures in January 2005. A borrowing base ($13.0 million at December 31, 2003) measured against rental purchase merchandise limits borrowings under the Credit Facility to 32% of rental purchase inventory, less outstanding letters of credit, which totaled $2.9 million at December 31, 2003. Excess availability was approximately $4.4 million at December 31, 2003. The agreement requires the Company to meet certain quarterly financial covenants and ratios including maximum leverage, minimum interest coverage, minimum net worth, fixed charge coverage and rental merchandise usage ratios. In addition, the Company must meet requirements regarding monthly, quarterly and annual financial reporting. The agreement also contains non-financial covenants that limits actions of the Company with respect to additional indebtedness, certain loans and investments, payment of dividends, acquisitions, mergers and consolidations, dispositions of assets or subsidiaries, issuance of capital stock, capital expenditures and leases. 18 The following table summarizes the Company's approximate obligations and commitments to make future payments under contractual obligations as of December 31, 2003: Less than More than 1 year 1 - 3 years 3 - 5 years 5 years Total - --------------------------------------------------------------------------------------------------------------------- Operating lease obligations $ 8,805 $ 11,557 $ 4,468 $ 609 $ 25,439 Long-term debt - 5,725 - - 5,725 Debt from variable interest entity - 429 - - 429 --------- --------- --------- -------- --------- $ 8,805 $ 17,711 $ 4,468 $ 609 $ 31,593 ========= ========= ========= ======== ========= If the Merger Agreement is terminated and the Company would continue as a stand-alone entity, management believes it would be able to open six new stores in 2004, as well as continue to have the opportunity to increase the number of its stores and rental-purchase agreements through selective acquisitions. Potential acquisitions may vary in size and the Company may consider larger acquisitions that could be material to the Company. To provide any additional funds necessary for the continued pursuit of its growth strategies, should the Merger not occur, the Company may use cash flow from operations, borrow additional amounts under its Credit Facility, or use its own equity securities, the availability of which will depend upon market and other conditions. There can be no assurance that such additional financing will be available to the Company or its current lender. Capital spending amounted to approximately $2.3 million for the year ended December 31, 2003 and, subject to changes resulting from the Merger, is expected not to change materially for 2004. If the Merger Agreement is terminated, spending will be focused on leasehold improvements for new and existing stores in addition to completion of a point-of-sale software upgrade. NEW ACCOUNTING PRONOUNCEMENTS In April 2003, the FASB issued Statement of Financial Accounting Standards (SFAS) No. 149, Amendment of Statement 133 on Derivative Instruments and Hedging Activities, which amends and clarifies accounting for derivative instruments and hedging activities under SFAS No. 133 Accounting for Derivative Instruments and Hedging Activities. SFAS No. 149 provides guidance relating to decisions made (a) as part of the Derivatives Implementation Group process, (b) in connection with other FASB projects dealing with financial instruments and (c) regarding implementation issues raised in the application of the definition of a derivative and the characteristics of a derivative that contains financing components. SFAS No. 149 is effective for contracts entered into or modified and for hedging relationships designated after June 30, 2003. The application of this Statement does not have an effect on the Company's financial position or results of operations. In May 2003, the FASB issued SFAS No. 150, Accounting for Certain Financial Instruments and Characteristics of both Liabilities and Equity, which requires freestanding financial instruments such as mandatorily redeemable shares, forward purchase contracts, written put options to be reported as liabilities by their issuers as well as related new disclosure requirements. The provisions of SFAS No. 150 are effective for instruments entered into or modified after May 31, 2003 and pre-existing instruments as of the beginning of the first interim period that commences after June 15, 2003. The application of this Statement does not have an effect on the Company's financial position or results of operations. In November 2002, the Emerging Issues Task Force (EITF) issued a final consensus on EITF Issue No. 00-21, Accounting for Revenue Arrangements with Multiple Deliverables, which addresses how to account for arrangements that may involve the delivery or performance of multiple products, services, and/or rights to use assets. EITF Issue No. 00-21 is effective prospectively for arrangements entered into in fiscal periods beginning after June 15, 2003. The application of this statement does not have and effect on the Company's financial position or results of operations. In December 2003, the Securities and Exchange Commission (SEC) issued Staff Accounting Bulletin (SAB) No. 104, Revenue Recognition, which clarifies existing SEC guidance regarding revenues for contracts that contain multiple deliverables to make it consistent with EITF Issue No. 00-21. The adoption of SAB No. 104 did not have an effect of the Company's financial position or results of operations. 19 SEASONALITY Management believes that the Company's operating results are subject to seasonality. The third quarter generally shows a small reduction of customer spending habits because of circumstances such as summer vacations and back to school needs. On the other hand, the fourth quarter generally shows increased rental activity because of traditional holiday shopping patterns. Many of the Company's expenses do not fluctuate with seasonal revenue changes; therefore, such revenue changes may cause fluctuations in the Company's quarterly results. INFLATION During the years ended December 31, 2003, 2002 and 2001, lease expense and salaries and wages have increased modestly, which have not had a significant effect on the Company's results of operations. MARKET RISK The Company manages interest rate risk with the use of variable rate borrowings under its committed and uncommitted Credit Facility. Variable rate borrowings under the Credit Facility totaled $5.7 million at December 31, 2003. A one percent increase or decrease in interest rates would have resulted in an increase or decrease in interest expense of approximately $62,000. The Company does not purchase or hold any derivative financial instruments. ITEM 7a. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK See the Market Risk Section under the Management's Discussion and Analysis. ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA Reference is made to Part IV, Item 15 of this Form 10-K for the information required by Item 8. ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE None. ITEM 9A. CONTROLS AND PROCEDURES The Company evaluated the design and operation of its disclosure controls and procedures to determine whether they are effective in ensuring that the disclosure of required information is made timely in accordance with the Exchange Act and the rules and forms of the Securities and Exchange Commission. This evaluation was made under the supervision and with the participation of management, including the Company's principal executive officer and principal financial officer prior to the filing of this Annual Report on Form 10-K. The principal executive officer and principal financial officer have concluded, based on their review, that the Company's disclosure controls and procedures, as defined at Exchange Act Rules 13a-14(c) and 15d-14(c), are effective to ensure that information required to be disclosed by the Company in reports that it files under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in Securities and Exchange Commission rules and forms. No significant changes were made to the Company's internal controls or other factors during the fourth quarter of 2003 that has materially affected, or is reasonably likely to materially affect, the Company's internal control over financial reporting. 20 PART III ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT NAME OF PRINCIPAL OCCUPATION PAST FIVE YEARS, DIRECTOR DIRECTOR/OFFICER AGE OTHER DIRECTORSHIPS SINCE ------------------------ --- ------------------- ----- Wayland J. Russell 52 Chairman of the Board and Chief Executive Officer of the Company since 1986 February 1997, having previously served as the Company's President since its inception in 1986. Michael J. Viveiros 48 President of the Company since February 1997, having previously served 1986 as Vice President since the Company's inception in 1986. Brian L. Burton 63 Business Consultant and Executive Vice President and Chief Financial 1998 Officer of KST Coatings Manufacturing, Inc. since 2002, a manufacturer of roofing products. Prior thereto, Mr. Burton was President of Vertical Merchandising Systems, a distributor of impulse merchandising systems to supermarkets, for over five years. Ivan J. Winfield 69 Associate Professor at Baldwin-Wallace College, Cleveland, Ohio, and 1998 business consultant since 1995. Prior thereto, Mr. Winfield was Managing Partner of Coopers & Lybrand, Cleveland, Ohio from 1978 to 1994. He is a director of Boykin Lodging Co. and HMI Industries, Inc. Robert A. Glick 57 Chairman and Chief Executive Officer of Dots, LLC., a retailer of 2001 women's apparel. He is a director of the National Retail Federation and Chairman of the Advisory Board of the Shannon Rodgers and Jerry Silverman School of Fashion Design and Merchandising at Kent State University. S. Robert Harris 56 Chief Operating Officer of the Company since May 2003, having N/A previously served as Regional Supervisor since joining the Company in January 2003. Prior thereto, Mr. Harris served as Chairman and Chief Executive Officer of Texas Shamrock Homes, a retailer of manufactured housing in Texas. Michael A. Pecchia 43 Chief Financial Officer of the Company since February 1997, having N/A previously served as Treasurer since June 1991. 21 ITEM 11. EXECUTIVE COMPENSATION EXECUTIVE OFFICERS' COMPENSATION The following table sets forth certain information with respect to the compensation earned during the years ended December 31, 2003, 2002 and 2001, respectively, by the Chief Executive Officer and all other named Executive Officers of the Company whose annual salary and bonus exceeded $100,000: SUMMARY COMPENSATION TABLE Annual Compensation Long Term Compensation -------------------------------------- ------------------------------ Other Annual Option All Other Name and Principal Position Year Salary Bonus Compensation(1) Awards(#) Compensation(2) ---- ------ ----- --------------- --------- --------------- Wayland J. Russell 2003 $322,008 $58,879 $33,894 0 $ 6,348 Chief Executive Officer 2002 322,563 58,724 41,978 0 6,727 2001 322,008 50,000 21,258 0 9,805 S. Robert Harris 2003 153,545 0 10,561 40,000 1,990 Chief Operating Officer Michael J. Viveiros 2003 219,000 44,637 16,317 0 2,168 President 2002 223,277 43,850 23,619 0 2,595 2001 243,000 44,000 17,197 0 3,827 Michael A. Pecchia 2003 140,000 18,750 19,320 0 243 Secretary and 2002 125,000 18,750 18,577 0 243 Chief Financial Officer 2001 125,000 18,750 19,602 0 1,237 Lawrence S. Hendricks (3) 2003 81,000 18,750 13,110 0 1,805 Chief Operating Officer 2002 243,243 37,500 21,903 0 2,340 2001 243,000 41,600 13,994 0 3,557 (1) Includes the value of perquisites reported as taxable wages, including for 2003 amounts for the Company's annual business meeting, personal use of automobiles, country clubs, professional services and other miscellaneous items. For Messrs. Russell, Harris, Viveiros, Pecchia and Hendricks the value of the foregoing perquisites were as follows: annual business meeting -- $7,100, $3,470, $5,742, $4,204 and $6,492, respectively; automobile -- $9,769, $3,103, $6,605, $8,272 and $321, respectively; country club -- $7,707, $3,418, $0, $6,640 and $3,322, respectively; professional services -- $9,318, $0, $2,169, $0 and $2,975, respectively; and other miscellaneous items -- $0, $570, $1,801, $204 and $0, respectively. Also included for Mr. Hendricks is severance related compensation -- $11,536. (2) Included in this column are amounts paid by the Company for life insurance coverage for the benefit of the Executive Officers. Life insurance premiums paid on behalf of Messrs. Russell, Harris, Viveiros, Pecchia and Hendricks were $6,348, $1,990, $2,168, $243, and $1,805, respectively. (3) In May 2003 Mr. Hendricks retired as the Company's Chief Operating Officer, in which he received a severance agreement that paid him $149,536 through December 31, 2003. STOCK OPTIONS The table below provides information concerning individual grants of stock options made during 2003 to each of the Company's executive officers named in the Summary Compensation Table. The Company has never granted any stock 22 appreciation rights. Unless otherwise indicated, the exercised prices represent the fair market value of the common stock on the grant date. The amounts shown as potential realizable value represent hypothetical gains that could be achieved for the respective options if exercised at the end of the option term. These amounts represent certain assumed rates of appreciation in the value of the Company's common stock. The 5% and 10% assumed annual rates of compounded stock price appreciation are mandated by rules of the Securities and Exchange Commission and do not represent the Company's estimate or projection of the future price of its common stock. The potential realizable value is calculated based on the ten-year term of the option at its time of grant. It is calculated based on the assumption that the Company's common stock appreciates at the indicated annual rate compounded annually for the entire term of the option and that the option is exercised and sold on the last day of its term for the appreciated stock price. Actual gains, if any, on stock option exercises depend on the future performance of the Company's common stock. The amounts reflected in the table may not necessarily be achieved. The Company granted these options under its 1998 Stock Option Plan. Each option has a maximum of ten years, subject to earlier termination if the optionee's services are terminated. The percentage of total options granted to the Company's employees in the last fiscal year is based on options to purchase the aggregate of 129,500 shares of common stock granted during 2003. The following table sets forth information concerning the individual grants to each of the Company's named executive officers in 2003. OPTION GRANTS IN 2003 Number of Individual Grants Potential Realizable Value Securities Percent of Total of Assumed Annual Rates Underlying Options Granted of Stock Price Appreciation Options to Employees in Exercise for Option Term Granted Fiscal 2003 Price Expiration ---------------------------- Name (1) (#) (2) (%) Per Share Date 5% 10% - ----------------------------------------------------------------------------------------------------------------------------- S. Robert Harris 10,000 7.7 $5.24 4/1/2013 $ 32,954 $ 83,512 S. Robert Harris 30,000 23.2 $5.35 5/14/2013 $100,938 $255,795 (1) No other executive officers in the Summary Compensation Table were granted stock options in 2003. (2) Unless otherwise noted, 33 1/3 of these shares vest after one year of service from the date of the grant, and the remaining options vest in two equal annual installments thereafter. Each option expires on the earlier of ten years from the date of grant or within a specified period following termination of the optionee's employment with the Company. Shown below is information with respect to the unexercised options to purchase the Company's Common Shares under the Company's Stock Option Plan held by the Executive Officers listed in the Summary Compensation Table at December 31, 2003. None of the Executive Officers listed in the Summary Compensation Table exercised any stock options during 2003. Number of Securities Value of Unexercised Shares Underlying Unexercised In-the-Money Options Acquired Value Options at 12/31/03 (#) at 12/31/03 ($) (1) on Exercise Realized ------------------------------------------------------------- Name (#) ($) Exercisable Unexercisable Exercisable Unexercisable - ------------------------------------------------------------------------------------------------------------------ Wayland J. Russell 0 0 0 0 0 0 Michael J. Viveiros 0 0 0 0 0 0 S. Robert Harris 0 0 0 40,000 0 $91,100 Michael A. Pecchia 0 0 60,000 0 0 0 Lawrence S. Hendricks 0 0 0 0 0 0 (1) Calculated in the basis of the fair market value of the underlying securities at December 31, 2003, minus the exercise price. 23 On May 5, 2003, the Company entered into a severance agreement and mutual release with Lawrence S. Hendricks, the Company's former Chief Operating Officer. Under the agreement, the Company agreed to pay an aggregate of $280,500, an amount representing one year's salary and bonus, over a twelve monthly period. In addition, the Company agreed to continue certain fringe benefits, including insurance and country club dues, for a one-year period and payment of Mr. Hendricks car lease for a two-year period. The severance payment was to continue for a second year, in the event, Mr. Hendricks (i) failed to gain full time employment either with a new employer or through commencement of a substantial business venture; provided that there was no "change-in-control" of the Company. Mr. Hendricks has commenced a new business venture that will result in the Company having no obligation to make the second year severance payment. Moreover, the Company's obligation to continue severance payments terminates on the effective date of the purchase of the Company by Rent-A-Center. 24 ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT The following table sets forth certain information as March 1, 2004 or as of the date specified, with respect to the beneficial ownership of the Common Shares. Unless otherwise indicated below, the persons named below have the sole voting and investment power with respect to the number of Common Shares set forth opposite their names. All information with respect to beneficial ownership has been furnished by the respective Director, Officer or 5% or greater shareholder, as the case may be. Names and, where necessary, Number of Shares Ownership addresses of Beneficial Owners (1) Beneficially Owned Percentage - ------------------------------ ------------------ ---------- Wayland J. Russell 2,536,675 42.7% Michael J. Viveiros 255,620 4.3% S. Robert Harris 3,334 (2) Michael A. Pecchia 60,000 (3) 1.0% Ivan J. Winfield 12,000 (4) * Brian L. Burton 15,000 (4) * Robert A. Glick 7,667 (5) * Wasatch Advisors, Inc. 951,301 (6) 16.0% 150 Social Hall Ave. Salt Lake City, UT 84111 Lawrence S. Hendricks 550 Boardman-Poland Road 548,240 9.2% Boardman, Ohio 44512 Aaron Rents, Inc. 474,500 (7) 8.0% 309 E. Paces Ferry Road Atlanta, GA 30305-2377 All Directors and Executive Officers of the Company (7 Persons) 2,890,296 (8) 47.9% - ------------------------------ *Less than one percent (1) Unless otherwise indicated, the address of all persons listed above is c/o Rainbow Rentals, Inc., 3711 Starr Centre Drive, Canfield, Ohio 44406. (2) Includes 3,334 shares subject to options that are currently exercisable. (3) Includes 60,000 shares subject to options that are currently exercisable. (4) Includes 10,000 shares subject to options that are currently exercisable. (5) Includes 6,667 shares subject to options that are currently exercisable. (6) As of December 31, 2003, based on a Schedule 13G filed with the SEC on February 18, 2004. (7) Based on a Schedule 13D, as amended, filed with the SEC on January 22, 2003. (8) Includes 90,001 shares subject to options that are currently exercisable. 25 SECTION 16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE Section 16(a) of the Securities Act of 1934 requires the Company's Directors, Executive Officers and persons who own 10% or more of the Company's Common Shares to file reports of ownership and changes of ownership with the Securities and Exchange Commission and the Company. Based upon a review of these filings and written representations from such individuals, the Company understands that all such filers have adhered to all applicable filing requirements. ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS CERTAIN TRANSACTIONS The Company's headquarters facility is leased from an entity owned by Messrs. Russell, Hendricks and Viveiros under a ten-year triple-net lease, with three two-year options. In 2003, the rental amount was $130,000. The Company believes that the rental is at market rates and that the other provisions of the lease are on terms no less favorable to the Company than could be obtained from unrelated parties. An amendment to the lease relating to the Company's headquarters has been executed providing for (i) a payment by the acquiror (Rent-A-Center, or "RAC") of $100,000 to the lessor and (ii) RAC's agreement to abandon to lessor all furniture, fixtures and equipment not related to the rent-to-own business, in exchange for an early termination of the lease. In lieu of expiring on January 31, 2006, the lease will now expire ninety days after the Effective Date of the Merger. ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES During 2003, the Company retained its independent public accountants, KPMG LLP, to provide services in the following categories and amounts: 2003 2002 ---------- ---------- Audit Fees $ 165,000 $ 133,000 Tax Fees 5,000 2,000 ---------- ---------- Total $ 170,000 $ 135,000 ========== ========== Audit Fees. This category relates to services rendered in connection with the audits of the Company's annual financial statements for the years ended December 31, 2003 and 2002, for the reviews of the financial statements included in the Company's quarterly reports on Form 10-Q during 2003 and 2002 and for services that are normally provided by independent public accountants in connection with statutory and regulatory filings or engagements for the relevant years. Tax Fees. This category includes the aggregate fees billed in each of the last two years for professional services rendered by the independent public accountants for tax compliance. Such tax compliance services consisted of assistance with federal income tax returns. The Audit Committee has considered the compatibility of the non-audit services performed by and fees paid to KPMG LLP in 2003 and determined that such services and fees were compatible with the independence of the public accountants. During 2003, KPMG LLP did not utilize any personnel in connection with the audit other than its full-time, permanent employees. All services provided by the Company's independent public accountants, both audit and non-audit, must be pre-approved by the Audit Committee. The Chairman of the Audit Committee has the authority to approve any additional audit services and permissible non-audit services, provided the Chairman informs the Audit Committee of such approval at its next regularly scheduled meeting. 26 PART IV ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K (a) (1) Financial Statements: Independent Auditors' Report 28 Consolidated Balance Sheets as of December 31, 2003 and 2002 29 Consolidated Statements of Income for the Years Ended December 31, 2003, 2002 and 2001 30 Consolidated Statements of Shareholders' Equity for the Years Ended December 31, 2003, 2002 and 2001 31 Consolidated Statements of Cash Flows for the Years Ended December 31, 2003, 2002 and 2001 32 Notes to Consolidated Financial Statements 33 (a) (2) Financial Statement Schedules: All financial statement schedules have been omitted because they are not applicable or because required information is included in the Company's consolidated financial statements and notes thereto. (a) (3) Exhibits: See the Index to Exhibits included on page 45. (b) Reports on Form 8-K: Report on Form 8-K dated October 29, 2003 to report the results of operations for the three and nine months ended September 30, 2003. Report on Form 8-K dated February 4, 2004 to announce a definitive merger agreement between the Company and Rent-A-Center, Inc. 27 INDEPENDENT AUDITORS' REPORT The Board of Directors and Shareholders Rainbow Rentals, Inc.: We have audited the accompanying consolidated balance sheets of Rainbow Rentals, Inc. as of December 31, 2003 and 2002, and the related consolidated statements of income, shareholders' equity, and cash flows for each of the years in the three-year period ended December 31, 2003. These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Rainbow Rentals, Inc. as of December 31, 2003 and 2002, and the results of its operations and its cash flows for each of the years in the three-year period ended December 31, 2003, in conformity with accounting principles generally accepted in the United States of America. /s/ KPMG LLP - ----------------- KPMG LLP Cleveland, Ohio February 26, 2004 28 RAINBOW RENTALS, INC. CONSOLIDATED BALANCE SHEETS (DOLLARS IN THOUSANDS) DECEMBER 31, ------------------------ 2003 2002 -------- -------- ASSETS Current assets Cash and cash equivalents $ 669 $ 1,080 Rental-purchase merchandise, net 40,545 39,342 Income tax receivable - 939 Prepaid expenses and other current assets 2,264 1,926 -------- -------- Total current assets 43,478 43,287 Property and equipment, net 6,374 5,558 Deferred income taxes 4,230 1,989 Goodwill 9,236 9,236 Other assets, net 333 843 -------- -------- Total assets $ 63,651 $ 60,913 ======== ======== LIABILITIES AND SHAREHOLDERS' EQUITY Current liabilities Deferred revenue $ 1,075 $ 1,215 Accounts payable 1,550 2,175 Accrued compensation and related costs 2,971 2,402 Other liabilities and accrued expenses 3,209 2,403 Deferred income taxes 8,888 6,343 -------- -------- Total current liabilities 17,693 14,538 Long-term debt 6,154 7,550 Minority interest 83 - -------- -------- Total liabilities 23,930 22,088 Commitments and contingencies Shareholders' equity Serial preferred stock, no par value; 2,000,000 shares authorized, none issued - - Common stock, no par value; 10,000,000 shares authorized, 6,392,610 issued, 5,931,819 outstanding at December 31, 2003 and 5,929,319 outstanding at December 31, 2002 11,039 11,039 Additional paid-in capital 11 4 Retained earnings 30,553 29,674 Treasury stock, at cost, 460,791 shares at December 31, 2003 and 463,291 shares at December 31, 2002 (1,882) (1,892) -------- -------- Total shareholders' equity 39,721 38,825 -------- -------- Total liabilities and shareholders' equity $ 63,973 $ 60,913 ======== ======== See accompanying notes to consolidated financial statements. 29 RAINBOW RENTALS, INC. CONSOLIDATED STATEMENTS OF INCOME (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) YEARS ENDED DECEMBER 31, ------------------------------------------------------ 2003 2002 2001 ----------- ----------- ----------- Revenues Rental revenue $ 96,826 $ 93,239 $ 88,770 Fees 2,679 2,728 2,697 Merchandise sales 3,168 3,300 3,088 ----------- ----------- ----------- Total revenues 102,673 99,267 94,555 Operating expenses Merchandise costs 33,346 33,995 33,310 Store expenses Salaries and related 26,849 24,393 22,713 Occupancy 10,022 9,480 8,607 Advertising 6,884 6,167 5,928 Other expenses 14,397 13,494 13,258 ----------- ----------- ----------- Total store expenses 58,152 53,534 50,506 ----------- ----------- ----------- Total merchandise costs and store expenses 91,498 87,529 83,816 General and administrative expenses 8,765 7,706 7,160 Amortization of intangibles 160 175 689 ----------- ----------- ----------- Total operating expenses 100,423 95,410 91,665 ----------- ----------- ----------- Operating income 2,250 3,857 2,890 Interest expense 570 632 689 Other expense, net 227 228 227 ----------- ----------- ----------- Income from continuing operations, before income taxes 1,453 2,997 1,974 Income tax expense 574 1,184 800 ----------- ----------- ----------- Income from continuing operations 879 1,813 1,174 Discontinued operations Loss from operations of discontinued store, including loss on disposal, net of tax - (172) - ----------- ----------- ----------- Net income $ 879 $ 1,641 $ 1,174 =========== =========== =========== BASIC EARNINGS (LOSS) PER COMMON SHARE: Basic earnings per share from continuing operations $ 0.15 $ 0.31 $ 0.20 Basic loss per share from discontinued operations - (0.03) - ----------- ----------- ----------- Basic earnings per share $ 0.15 $ 0.28 $ 0.20 =========== =========== =========== DILUTED EARNINGS (LOSS) PER COMMON SHARE: Diluted earnings per share from continuing operations $ 0.15 $ 0.31 $ 0.20 Diluted loss per share from discontinued operations - (0.03) - ----------- ----------- ----------- Diluted earnings per share $ 0.15 $ 0.28 $ 0.20 =========== =========== =========== WEIGHTED AVERAGE COMMON SHARES OUTSTANDING: Basic 5,929,435 5,928,006 5,925,735 =========== =========== =========== Diluted 5,940,598 5,940,606 5,940,999 =========== =========== =========== PRO FORMA NET INCOME DATA: Net income as reported $ 879 $ 1,641 $ 1,174 Pro forma adjustment for goodwill amortization, net of tax - - 312 ----------- ----------- ----------- Pro forma net income $ 879 $ 1,641 $ 1,486 =========== =========== =========== PRO FORMA EARNINGS PER COMMON SHARE: Basic $ 0.15 $ 0.28 $ 0.25 =========== =========== =========== Diluted $ 0.15 $ 0.28 $ 0.25 =========== =========== =========== See accompanying notes to consolidated financial statements. 30 RAINBOW RENTALS, INC. CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY (DOLLARS IN THOUSANDS) YEARS ENDED DECEMBER 31, 2003, 2002 AND 2001 ---------------------------------------------------------------------------------------------- COMMON STOCK TOTAL ------------ ADDITIONAL RETAINED TREASURY SHAREHOLDERS' SHARES COST PAID-IN CAPITAL EARNINGS STOCK EQUITY ------ ---- --------------- -------- ----- ------ Balance at December 31, 2000 5,925,735 $ 11,039 $ - $ 26,859 $ (1,907) $ 35,991 Net income - - - 1,174 - 1,174 ---------- --------------- -------------- -------------- ----------- ---------- Balance at December 31, 2001 5,925,735 11,039 - 28,033 (1,907) 37,165 Exercise of stock options 3,584 - 4 - 15 19 Net income - - - 1,641 - 1,641 ---------- --------------- -------------- -------------- ----------- ---------- Balance at December 31, 2002 5,929,319 11,039 4 29,674 (1,892) 38,825 Exercise of stock options 2,500 - 7 - 10 17 Net income - - - 879 - 879 ---------- --------------- -------------- -------------- ----------- ---------- Balance at December 31, 2003 5,931,819 $ 11,039 $ 11 $ 30,553 $ (1,882) $ 39,721 ========== =============== ============== ============== =========== ========== See accompanying notes to consolidated financial statements. 31 RAINBOW RENTALS, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS (DOLLARS IN THOUSANDS) YEARS ENDED DECEMBER 31, ------------------------------------ 2003 2002 2001 -------- -------- -------- Cash flows from operating activities Income from continuing operations $ 879 $ 1,813 $ 1,174 Reconciliation of income from continuing operations to net cash provided by operating activities of continuing operations Depreciation of property and equipment and amortization of intangibles 2,444 2,480 2,990 Depreciation and write-down of rental-purchase merchandise 26,550 27,635 26,950 Purchases of rental-purchase merchandise (34,847) (34,030) (36,169) Rental-purchase merchandise disposed, net 7,094 6,511 6,414 Deferred income taxes 304 1,924 212 Write-off of goodwill from sale of store - - 260 (Gain) loss on disposal of assets (3) 128 (100) (Increase) decrease in Income tax receivable 939 (826) 778 Prepaid expenses and other assets (330) 296 (450) Increase (decrease) in Accounts payable (625) (1,742) 1,514 Accrued income taxes - (306) 306 Accrued compensation and related costs 569 320 557 Deferred revenue and other liabilities and accrued expenses 666 210 840 -------- -------- -------- Net cash provided by operating activities of continuing operations 3,640 4,413 5,276 Net cash used in operating activities of discontinued operations - (197) - -------- -------- -------- Net cash provided by operating activities 3,640 4,216 5,276 -------- -------- -------- Cash flows from investing activities Purchase of property and equipment, net (2,290) (2,494) (2,017) Proceeds from the sale of assets 39 98 349 Cash from consolidation of Rainbow Properties, Ltd. 8 - - Acquisitions - (315) (245) -------- -------- -------- Net cash used in investing activities of continuing operations (2,243) (2,711) (1,913) Net cash used in investing activities of discontinued operations - (58) - -------- -------- -------- Net cash used in investing activities (2,243) (2,769) (1,913) -------- -------- -------- Cash flows from financing activities Proceeds from long-term debt 30,475 35,164 27,070 Current installments and repayments of long-term debt (32,300) (37,054) (29,970) Proceeds from stock option exercises 17 19 - Loan fees paid - (335) (50) -------- -------- -------- Net cash used in financing activities (1,808) (2,206) (2,950) -------- -------- -------- Net increase (decrease) in cash and cash equivalents (411) (759) 413 Cash and cash equivalents at beginning of period 1,080 1,839 1,426 -------- -------- -------- Cash and cash equivalents at end of period $ 669 $ 1,080 $ 1,839 ======== ======== ======== Supplemental cash flow information Net cash paid (received) during the period for Interest $ 469 $ 488 $ 694 Income taxes (730) 560 (348) See accompanying notes to consolidated financial statements. 32 RAINBOW RENTALS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) (1) SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES The significant accounting policies of Rainbow Rentals, Inc. ("Rainbow" or "Company"), which are summarized below, are consistent with accounting principles generally accepted in the United States of America and reflect practices appropriate to the industry in which the Company operates. The Company is engaged in the rental and sale of home electronics, furniture, appliances, and computers to the general public. At December 31, 2003, Rainbow operated 125 stores in 15 states: Connecticut, Georgia, Indiana, Kentucky, Maryland, Massachusetts, Michigan, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee and Virginia. The Company's corporate office is located in Canfield, Ohio. PRINCIPLES OF CONSOLIDATION: The Company's financial statements include the accounts of Rainbow Rentals, Inc. and Rainbow Properties, Ltd., a variable interest entity. VARIABLE INTEREST ENTITIES: During the fourth quarter of the year ended December 31, 2003, the Company adopted FASB Interpretation No. 46 and No. 46 Revised (FIN 46), Consolidation of Variable Interest Entities, an Interpretation of ARB No. 51. FIN 46 addresses consolidation by business enterprises of variable interest entities (VIE's) that do not have sufficient equity investment at risk to permit the entity to finance its activities without subordinated financial support or which the equity investors lack an essential characteristic of a controlling financial interest. The Company has one VIE, Rainbow Properties, Ltd., which is a special purpose entity. Rainbow Properties, Ltd. ("LLC") is majority-owned by two of the Company's officers and directors and primarily consists of land, building and the related debt. The building is leased to the Company as an operating lease and houses the Company's corporate headquarters. All the assets and liabilities of the LLC are used for the purpose of operating the building. The two officers of the Company that own the majority of the LLC have personally guaranteed the debt. The LLC meets the criteria of a variable interest entity as the related party relationship creates the presumption that the Company has provided an implicit guarantee of the officers' investments and of the officers' personal guarantees. The implicit guarantee is the Company's variable interest, and the Company is considered the primary beneficiary of the LLC as the activities of the LLC are most closely associated with the Company. As the Company is considered the primary beneficiary of the LLC, the assets and liabilities of the LLC are included in the Company's consolidated balance sheet. The difference between the assets and liabilities of the LLC is considered a minority interest of the Company of $83. As of December 31, 2003, the balance sheet of the LLC consisted of cash, property and equipment and debt of $8, $504 and $429, respectively. CASH AND CASH EQUIVALENTS: Cash and cash equivalents include cash and money market funds with original maturities of three months or less at the date of purchase. RENTAL-PURCHASE MERCHANDISE: Rental-purchase merchandise consists of merchandise rented to customers or in the stores available for rent or sale. Merchandise is rented to customers pursuant to rental-purchase agreements, which generally provide for weekly or monthly rental terms with rental renewal payments collected in advance. The customers may terminate the rental-purchase agreements at any time, at which time the merchandise is returned to the Company. Rental-purchase merchandise is stated at historical cost, net of accumulated depreciation. The Company depreciates inventory on rent using the units of activity method. Under the units of activity method, merchandise on rent is depreciated in the proportion of rents earned to total expected rents to be provided over the rental contract term. The Company believes the units of activity method more accurately matches the recognition of depreciation expense with the estimated timing of revenue earned over the rental-purchase agreement period. The units of activity method is recognized in the rental-purchase industry and does not consider salvage value. In addition, the Company depreciates certain older rental-purchase merchandise held for rent over its remaining useful life. The Company monitors the value of rental-purchase merchandise for possible impairment. An impairment loss is recognized when the carrying amounts cannot be recovered by the estimated undiscounted cash flows they will receive. PROPERTY AND EQUIPMENT: Property and equipment are recorded at cost, net of accumulated depreciation. Depreciation is computed using the straight-line method over the estimated useful lives of the respective assets, which range from three to five years for personal property and thirty-nine years for real estate. Leasehold improvements are amortized over the shorter of the term of the applicable leases or useful life of the assets. GOODWILL: Effective January 1, 2002, the Company adopted Statement of Financial Accounting Standards (SFAS) No. 142, Goodwill and Other Intangible Assets. SFAS No. 142 establishes accounting and reporting standards for acquired goodwill and other intangible assets in that goodwill and other intangible assets that have indefinite useful lives will not be amortized but rather will be tested at least annually for impairment, or more frequently if events or changes in circumstances indicate that the carrying value may not be recoverable. Intangible assets that have finite useful lives will continue to be amortized over their useful lives. For the year ended December 31, 2001, earnings per diluted share of $0.20 included goodwill amortization of $312, net of tax. Amortization expense related to goodwill was $525 for the year ended December 31, 2001. Under SFAS No. 142, the Company was required to test all existing goodwill for impairment as of January 1, 2002, on a "reporting unit" basis. A fair value approach is used to test goodwill for impairment. An impairment charge is recognized for the amount, if any, by which the carrying amount of goodwill exceeds its implied fair value. The fair value of a reporting unit and the related implied fair value of the respective goodwill were established using comparative market multiples. 33 RAINBOW RENTALS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) In January 2002, the Company completed the transitional goodwill impairment test in accordance with SFAS No. 142, which resulted in no impairment charge. The Company performed the annual impairment test as of November 30, 2003 and 2002, resulting in no impairment. OTHER ASSETS: Other assets consist primarily of noncompete agreements and loan fees. These costs are amortized over their respective agreement lives. LONG-LIVED ASSETS: In accordance with SFAS No. 144, Accounting for the Impairment or Disposal of Long-Lived Assets, the Company evaluates all long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amounts may not be recoverable. Impairment is recognized when the carrying amounts of such assets cannot be recovered by the undiscounted net cash flows they are expected to generate. RENTAL REVENUE: Merchandise is rented to customers pursuant to rental-purchase agreements, which generally provide for weekly or monthly rental terms. Rental revenue is recognized over the lease term. Deferred revenue is recognized for cash received for which revenue is not yet earned. A customer may elect to renew the rental-purchase agreement for a specified number of continuous terms and has the right to acquire title either through payment of all required rentals or through an early purchase option. Amounts received from such early purchase options, as well as sales of new and used merchandise available for rent in the stores, are included in merchandise sales. STOCK-BASED COMPENSATION: The Company has elected to apply Accounting Principles Board Opinion No. 25, Accounting for Stock Issued to Employees (APB 25), and related interpretations in accounting for its stock-based compensation. In addition, the disclosures required under SFAS No. 123, Accounting for Stock-Based Compensation are contained below and in Note 12 to the financial statements. Pro forma information for net income and basic and diluted earnings per common share is required by SFAS No. 123 and has been determined as if the Company had accounted for its stock options under the fair value method of that statement. The weighted average fair value of stock options granted during 2003, 2002 and 2001 was $3.08, $4.66 and $3.15 per share, respectively. The fair value for these stock options was estimated at the date of grant using the Black-Scholes option-pricing model using the following assumptions for 2003, 2002 and 2001: 2003 2002 2001 -------- -------- ------ Risk-free interest rate 4.16% 4.42% 4.25% Expected life of options 7.1 years 7.8 years 7 years Expected stock price volatility 44% 60% 55% Dividend yield 0% 0% 0% The Company did not recognize any compensation expense related to the issuance of stock options during the years ended December 31, 2003, 2002 and 2001. Had compensation cost for stock options been measured using SFAS No. 123, the pro forma amounts for the years ended December 31, 2003, 2002 and 2001 are indicated below. 2003 2002 2001 - ------------------------------------------------------------------------------------------ Net income As reported $ 879 $ 1,641 $ 1,174 Pro forma 726 1,444 923 Basic and diluted earnings per common share As reported 0.15 0.28 0.20 Pro forma 0.12 0.24 0.16 ADVERTISING COSTS: Costs incurred for producing and communicating advertising are charged to expense the first time advertising takes place. INCOME TAXES: Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. EARNINGS PER COMMON SHARE: Basic earnings per common share are based on the weighted average number of common shares outstanding during each year. Diluted earnings per common share are based on the weighted average number of common shares outstanding during each year, plus the assumed exercise of stock options. 34 RAINBOW RENTALS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) USE OF ESTIMATES: The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions based on available information. These estimates and assumptions affect the amounts reported in the financial statements and the disclosures provided. RECLASSIFICATIONS: Certain reclassifications have been made to prior years financial data in order to conform to the 2003 presentation. (2) ACQUISITIONS During the years ended December 31, 2002 and 2001, the Company made acquisitions of stores, rental purchase merchandise and rental purchase agreements. All acquisitions made were accounted for using the purchase method of accounting. Accordingly, all identifiable tangible and intangible assets were recorded at their estimated fair market value at the date of acquisition. The excess of the acquisition cost over the estimated fair value of the net assets acquired was recorded as goodwill and is being assessed for impairment annually. Assets acquired, other than goodwill, consisted primarily of rental-purchase merchandise, property and equipment, non-compete agreements and other intangible assets such as customer lists. Acquisition activity for the years ended December 31, 2003, 2002 and 2001 is as follows: 2003 2002 2001 - -------------------------------------------------------------------------- Goodwill $ -- $ 138 $ 93 Rental-purchase merchandise -- 127 127 Other -- 50 25 ------ ------ ------ Purchase price $ -- $ 315 $ 245 ====== ====== ====== (3) RENTAL-PURCHASE MERCHANDISE Following is a summary of rental-purchase merchandise at December 31, 2003 and 2002: 2003 2002 - ------------------------------------------------------------------------------ On rent Original cost $ 59,666 $ 58,091 Less accumulated depreciation 27,568 27,131 --------- --------- 32,098 30,960 Held for rent Original cost 11,944 12,150 Less accumulated depreciation 3,497 3,768 --------- --------- 8,447 8,382 --------- --------- Total rental purchase merchandise, net $ 40,545 $ 39,342 ========= ========= 35 RAINBOW RENTALS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) (4) PROPERTY AND EQUIPMENT, NET Property and equipment consist of the following at December 31, 2003 and 2002: 2003 2002 - -------------------------------------------------------------------------------- Land $ 169 $ - Buildings 425 - Vehicles 284 286 Leasehold improvements 10,088 8,656 Computer equipment 1,805 1,574 Office equipment 3,551 3,193 ------- ---------- 16,322 13,709 Less accumulated depreciation 9,948 8,151 ------- ---------- $ 6,374 $ 5,558 ======= ========== (5) LONG-TERM DEBT The Company entered into a revolving financing agreement (the "Credit Facility") in January 2002 that matures in January 2005. The agreement allows the Company to borrow up to $25.0 million; however, borrowings are limited to 32% of the Company's rental purchase merchandise, less outstanding letters of credit, which totaled $2.9 million at December 31, 2003. Excess availability at December 31, 2003 was approximately $4.4 million. The Company's tangible assets, primarily rental purchase merchandise, serve as the security for the debt. The Company can elect interest to be charged on a portion of the outstanding debt balance at the London Interbank Offering Rate (LIBOR) plus a range of 250 - 325 basis points and the remaining debt balance, if any, would be at the prime rate plus a range of 50 - 125 basis points. In addition, the Company must pay a commitment fee equal to a range of 37.5 to 50 basis points per annum on the unused portion of the loan commitment. The interest rate ranges above are all dependent on the Company's most recent quarterly leverage ratio. Borrowings under the Credit Facility mature three years after the date of the loan. At December 31, 2003, the outstanding loan balance totaled $5.7 million with a weighted average interest rate of 5.78%. Long-term debt also included $429 in mortgage debt from the consolidation of Rainbow Properties, Ltd., a variable interest entity, with an interest rate of 8.0%. The above outstanding loans mature in 2005. The Credit Facility requires the Company to meet certain quarterly financial covenants and ratios including maximum leverage, minimum interest coverage, minimum net worth, fixed charge coverage and rental merchandise usage ratios. The Credit Facility contains non-financial covenants that limit actions of the Company with respect to additional indebtedness, certain loans and investments, payment of dividends, acquisitions, mergers and consolidations, dispositions of assets or subsidiaries, issuance of capital stock, capital expenditures and leases. At December 31, 2003, the Company was in compliance with the covenants and financial reporting requirements. (6) RELATED PARTY TRANSACTIONS The building that serves as Rainbow's corporate office is leased from Rainbow Properties, Ltd. ("LLC"), the variable interest entity owned by Messrs. Russell, Hendricks and Viveiros, two of who are executive officers of the Company. The Company entered into a 10-year building lease agreement, expiring January 2006, at a rental rate that approximates market rates. However, on February 19, 2004, the LLC and the Company entered into a lease termination agreement contingent upon the completion of the Merger Agreement with Rent-A-Center, dated February 4, 2004. If the Merger Agreement with Rent-A-Center is completed, the Company's lease obligation will cease 90 days after the Merger completion date. Rent paid to the partnership in 2003, 2002 and 2001 was $130, $126 and $121, respectively. The future minimum lease payments under this lease are included in the total lease obligations disclosed in Note 9. 36 RAINBOW RENTALS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) (7) INCOME TAXES The provision for income taxes for the years ended December 31, 2003, 2002 and 2001 consists of the following components: 2003 2002 2001 - ---------------------------------------------------------------------- Current Federal $ - $ (816) $ 467 State and local 270 76 121 ------ ------- ------- 270 (740) 588 Deferred Federal 497 1,798 205 State and local (193) 126 7 ------ ------- ------- 304 1,924 212 ------ ------- ------- Income tax expense $ 574 $ 1,184 $ 800 ====== ======= ======= A reconciliation between income tax expense reported and income tax expense computed by applying the federal statutory rate is as follows: 2003 2002 2001 - ------------------------------------------------------------------------------------ Income from continuing operations, $ 1,453 $ 2,997 $ 1,974 before income taxes Federal statutory tax rate 34% 34% 34% ------- ------- ------ 494 1,019 671 State and local income taxes, net of Federal income tax benefit 51 133 84 Meals and entertainment and officers' life insurance premiums 28 22 19 Other 1 10 26 ------- ------- ------ $ 574 $ 1,184 $ 800 ======= ======= ====== 37 RAINBOW RENTALS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) The tax effects of principal temporary differences and the resulting deferred tax assets and liabilities at December 31, 2003 and 2002 are as follows: 2003 2002 -------- -------- Deferred tax assets Property and equipment $ 1,109 $ 1,369 Intangibles 516 428 Employee benefit programs 341 256 Charitable contributions 329 258 Minimum tax credits 280 280 Net operating loss carryforward 1,995 - Other 8 22 -------- -------- Total deferred tax assets 4,578 2,613 Deferred tax liabilities Rental purchase merchandise (8,567) (6,621) Intangibles (642) (346) Other (27) - -------- -------- Total deferred tax liabilities (9,236) (6,967) -------- -------- Net deferred tax liability $ (4,658) $ (4,354) ======== ======== For the years ended December 31, 2003 and 2002, deferred tax assets of $348 and $278, respectively, were classified as current and were netted with the deferred tax liability. At December 31, 2003, the Company had a net operating loss carryforward (NOL) of approximately $5.9 million and an alternative minimum tax credit carryforward of $280. The NOL will expire in 2023 if the Company is unable to use the amounts to offset taxable income in the future. The alternative minimum tax credit carryforward does not have an expiration date. No valuation allowance was considered for the years ended December 31, 2003 and 2002 as management expects to generate future taxable income to utilize these amounts. (8) DISCONTINUED OPERATIONS The Company adopted SFAS No. 144, which superceded the accounting and reporting provisions of APB Opinion 30, Reporting the Results of Operations - Reporting the Effects of Disposal of a Segment of a Business, and Extraordinary, Unusual and Infrequently Occurring Events and Transactions. SFAS No. 144 establishes a single accounting model for long-lived assets to be disposed of by sales and broadens the presentation of an entity (rather than segment of a business). A component of an entity comprises of operations and cash flows that can be clearly distinguished from the rest of the entity. SFAS No. 144 also requires that discontinued operations be measured at the lower of the carrying amount or fair value, less cost to sell. The adoption of SFAS No. 144 resulted in the Company having a discontinued operation as a result of the sale of its Newark, Delaware store. There are no restatements necessary for 2003 and 2001 since the Company opened and sold this store in 2002. 38 RAINBOW RENTALS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) Operating results of discontinued operations were as follows for the year ended December 31, 2002: DECEMBER 31, 2002 ------------ Total revenues $ 41 Operating expenses Merchandise costs 10 Store expenses Salaries and related 56 Occupancy 41 Advertising 48 Other expenses 35 ------ Total store expenses 180 ------ Total merchandise costs and store expenses 190 ------ Operating loss before income taxes (149) Income tax benefit (59) ------ Net loss from discontinued store (90) Loss on disposal of discontinued store, net of tax (82) ------ Net loss from discontinued operations $ (172) ====== Basic and diluted loss per share from discontinued operations $(0.03) ====== (9) LEASES The Company operates its retail stores and offices under noncancelable operating leases with terms extending to 2010 with additional option periods renewable at the request of the Company. The Company also leases its delivery and general use vehicles under operating lease arrangements. Rental expense charged to operations totaled $9,078, $8,987 and $8,133 for the years ended December 31, 2003, 2002 and 2001, respectively. Future minimum lease payments under noncancelable operating leases (with initial or remaining lease terms in excess of one year) as of December 31, 2003 are as follows: Year ending December 31, - ---------------------------- 2004 $ 8,805 2005 6,881 2006 4,676 2007 2,807 2008 1,661 Thereafter 609 -------- Total minimum lease payments $ 25,439 ======== 39 RAINBOW RENTALS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) (10) RETIREMENT PLAN The Company maintains a qualified defined contribution retirement plan under Section 401(k) of the Internal Revenue Code. The plan, which covers substantially all employees, provides for the Company to make discretionary contributions based on salaries of eligible employees plus additional contributions based upon voluntary employee salary deferrals. Payments upon retirement or termination of employment are based on vested amounts credited to individual accounts. During 2003, 2002 and 2001, the Company contributed $32, $23 and $32, respectively. (11) OTHER ASSETS Following is a summary of other assets, net of accumulated amortization: 2003 2002 ------ ------ Non-compete agreements, net $ 188 $ 576 Loan fees, net 111 223 Deposits and other 34 44 ------ ------ Other assets, net $ 333 $ 843 ====== ====== Amortization expense related to other assets totaled $500, $530 and $448 respectively, for the years ended December 31, 2003, 2002 and 2001. Estimated amortization expense of non-compete agreements and loan fees are $262, $32, $4 and $1 for the years ended December 31, 2004, 2005, 2006 and 2007, respectively. (12) STOCK OPTION PLAN Rainbow sponsors a stock option and incentive plan for the benefit of the employees and directors of the Company. A total of 600,000 shares of common stock have been reserved under the plan, which provides for the grant of options, which may qualify as either incentive stock options or nonqualified stock options. Because all stock options were granted with an exercise price equal to the market price on the date of grant, no compensation expense has been recognized, consistent with the provisions of APB 25. Stock options granted become exercisable over a three or four-year vesting period and expire ten years from the date of grant. Following is activity under the plan during the years ended December 31, 2003, 2002 and 2001: 2003 2002 2001 ------------------- ------------------- ------------------- WEIGHTED WEIGHTED WEIGHTED AVERAGE AVERAGE AVERAGE EXERCISE EXERCISE EXERCISE SHARES PRICE SHARES PRICE SHARES PRICE ------------------- ------------------- ------------------- Outstanding, beginning of year 522,366 $ 8.30 425,800 $ 8.58 359,800 $ 9.79 Granted 129,500 5.88 114,500 6.92 121,000 5.24 Exercised (2,500) 6.97 (3,584) 5.05 - - Forfeited (66,332) 6.72 (14,350) 6.39 (55,000) 9.21 ------- ------- ------- Outstanding, end of year 583,034 $ 7.95 522,366 $ 8.30 425,800 $ 8.58 ======= ======== ======= ======== ======= ======== Exercisable at end of year 360,495 320,788 256,602 ======= ======= ======= Available for grant at end of year 10,882 74,050 174,200 ======= ======= ======= 40 RAINBOW RENTALS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) The following table summarizes information about stock options outstanding and exercisable at December 31, 2003: OPTIONS OUTSTANDING OPTIONS EXERCISABLE ----------------------------------- --------------------- WEIGHTED AVERAGE WEIGHTED NUMBER OF WEIGHTED REMAINING AVERAGE OPTIONS AVERAGE NUMBER CONTRACTUAL EXERCISE CURRENTLY EXERCISE RANGE OF EXERCISE PRICES OUTSTANDING LIFE (YEARS) PRICE EXERCISABLE PRICE - ------------------------ ----------------------------------- --------------------- $5.03 - $ 5.25 86,500 7.5 $ 5.17 41,668 $ 5.15 $5.35 - $ 6.00 90,000 9.3 5.78 6,667 6.00 $6.30 - $ 7.11 94,459 8.7 6.83 20,168 6.98 $7.42 - $ 7.88 37,375 7.6 7.68 19,792 7.78 $8.88 - $ 9.25 30,000 6.1 9.00 30,000 9.00 $9.75 - $10.00 234,700 4.4 10.00 234,700 10.00 $11.63 10,000 6.5 11.63 7,500 11.63 ------- ------- 583,034 6.6 $ 7.95 360,495 $ 9.02 ======= === ======= ======= ======== (13) EARNINGS PER SHARE Basic earnings per common share are computed using net income available to common shareholders divided by the weighted average number of common shares outstanding. For computation of diluted earnings per share, the weighted average number of common shares outstanding is increased to give effect to stock options considered to be common stock equivalents. The following table shows the amounts used in computing earnings per share for the years ended December 31, 2003, 2002 and 2001: 2003 2002 2001 ---------- ---------- ---------- Numerator: Net income available to common shareholders $ 879 $ 1,641 $ 1,174 Denominator: Basic weighted average shares 5,929,435 5,928,006 5,925,735 Effect of dilutive stock options 11,163 12,600 15,264 ---------- ---------- ---------- Diluted weighted average shares 5,940,598 5,940,606 5,940,999 ========== ========== ========== Basic earnings per share $ 0.15 $ 0.28 $ 0.20 ========== ========== ========== Diluted earnings per share $ 0.15 $ 0.28 $ 0.20 ========== ========== ========== 41 RAINBOW RENTALS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) Stock options of 401,538, 368,225 and 334,050 shares in 2003, 2002 and 2001, respectively, were not included in computed diluted earnings per share because their effects were anti-dilutive. (14) COMMITMENTS AND CONTINGENCIES The Company is subject to claims and lawsuits in the ordinary course of its normal operations. Outstanding matters of which the Company has knowledge are covered by insurance, or in the opinion of management, would not have a material adverse affect on the financial position, results of operations or cash flows of the Company. (15) SUBSEQUENT EVENT On February 4, 2004, Rent-A-Center, Inc. and the Company entered into a definitive agreement pursuant to which Rent-A-Center will acquire the Company for $16.00 in cash per share of Rainbow Rentals, Inc. common stock. The agreement also provides that each holder of non-qualified stock options of Rainbow Rentals, Inc. will receive an amount equal to the difference between $16.00 per share and the exercise price of the option. The acquisition, which is expected to be completed in the second quarter of 2004, is conditioned upon customary closing conditions for a transaction of this nature, including the receipt of requisite regulatory approval, approval of the Company's shareholders and approval by the Company's primary lender. Management believes that the Company's primary lender will approve the acquisition. (16) GUARANTEES AND PRODUCT WARRANTIES The Company has applied the provisions of FASB Interpretation No. 45, Guarantor's Accounting and Disclosure Requirements for Guarantees, including Indirect Guarantees of Indebtedness of Others, to its agreements that contain guarantees or indemnification clauses. These disclosure requirements expand those required by FASB Statement No. 5, Accounting for Contingencies, by requiring a guarantor to disclose certain types of guarantees, even if the likelihood of requiring the guarantor's performance is remote. The Company provides standby letters of credit through its financial institution to certain vendors and insurance providers. If the Company is not able to make payment, the vendors and insurance providers may draw on our financial institution. At December 31, 2003, the maximum future payment obligations relative to these guarantees totaled $2.9 million, and no associated liability was recorded. The Company provides free service on merchandise to its customers, generally for 90 days beyond a product's rental term, which the Company records an estimated liability for potential service calls. Estimated service calls are based on historical factors, such as number of service calls, replacement parts and labor costs. The Company has not experienced significant service calls for products beyond its rental term. 42 RAINBOW RENTALS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) (17) QUARTERLY RESULTS OF OPERATIONS (UNAUDITED) The following table represents certain unaudited financial information for the periods indicated: MARCH 31 JUNE 30 SEPTEMBER 30 DECEMBER 31 -------- -------- ------------ ----------- Year ended December 31, 2003 Revenue $ 25,745 $ 25,775 $ 25,437 $ 25,716 Merchandise costs and store expenses 22,812 22,612 22,701 23,373 Other operating expenses 2,070 2,443 2,183 2,229 -------- -------- -------- -------- Operating income 863 720 553 114 Interest and other expenses 200 211 194 192 -------- -------- -------- -------- Operating income (loss) 663 509 359 (78) Income tax expense (benefit) 262 201 142 (31) -------- -------- -------- -------- Net income (loss) $ 401 $ 308 $ 217 $ (47) ======== ======== ======== ======== Basic and diluted earnings (loss) per share $ 0.07 $ 0.05 $ 0.04 $ (0.01) ======== ======== ======== ======== Year ended December 31, 2002 Revenue $ 24,965 $ 24,835 $ 24,344 $ 25,123 Merchandise costs and store expenses 22,075 21,571 21,578 22,305 Other operating expenses 1,757 2,160 2,007 1,957 -------- -------- -------- -------- Operating income (loss) 1,133 1,104 759 861 Interest and other expenses 242 224 191 203 -------- -------- -------- -------- Income from continuing operations, before income taxes 891 880 568 658 Income taxes 360 355 209 260 -------- -------- -------- -------- Income from continuing operations 531 525 359 398 Loss on discontinued operations, net of tax (2) (49) (25) (96) -------- -------- -------- -------- Net income $ 529 $ 476 $ 334 $ 302 ======== ======== ======== ======== Basic and diluted earnings per share $ 0.09 $ 0.08 $ 0.06 $ 0.05 ======== ======== ======== ======== Basic and diluted loss per share from discontinued operations $ - $ (0.01) $ - $ (0.02) ======== ======== ======== ======== 43 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. RAINBOW RENTALS, INC. By: /s/ WAYLAND J. RUSSELL -------------------------------- Wayland J. Russell Chairman and Chief Executive Officer Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on March 5, 2004. SIGNATURES TITLE /s/ WAYLAND J. RUSSELL Chairman, Chief Executive Officer and Director - -------------------------- Wayland J. Russell /s/ S. ROBERT HARRIS Chief Operating Officer - -------------------------- S. Robert Harris /s/ MICHAEL J. VIVEIROS President and Director - -------------------------- Michael J. Viveiros /s/ MICHAEL A. PECCHIA Chief Financial Officer - -------------------------- Michael A. Pecchia /s/ BRIAN L. BURTON Director - -------------------------- Brian L. Burton /s/ ROBERT A. GLICK Director - -------------------------- Robert A. Glick /s/ IVAN J. WINFIELD Director - -------------------------- Ivan J. Winfield 44 EXHIBIT INDEX EXHIBIT NUMBER DESCRIPTION OF DOCUMENT - -------- ----------------------- 2.1* Agreement and Plan of Merger, dated February 4, 2004, by and among Registrant, Rent-A-Center, Inc., and Eagle Acquisition Sub, Inc. 3.1 (1) Amended and Restated Articles of Incorporation 3.2 (1) Amended and Restated Code of Regulations 4.1 (2) Security Agreement dated as of January 11, 2002 between the Company and National City Bank, as agent 4.2 (2) Credit Agreement dated as of January 11, 2002 by and among the Company and The Guarantors Party Thereto and National City Bank, as agent and The Other Banks Party Thereto 10.1 (1) 1998 Stock Option Plan 10.2 (1) Lease by and between the Company and Rainbow Properties, Ltd. dated January 1, 1996 for the Company's principal executive offices 10.3* Lease termination agreement by and between Rainbow Properties, Ltd. and the Company dated February 19, 2004. 10.4 (3) Severance Agreement and Mutual Release, dated May 1, 2003, between Registrant and Lawrence S. Hendricks 10.5 (3) Letter of Employment, dated May 6, 2003, between Registrant and S. Robert Harris 10.6* Letter, dated February 4, 2004, to Wayland J. Russell 10.7* Letter, dated February 4, 2004, to Michael J. Viveiros 10.8* Letter, dated February 4, 2004, to Michael A. Pecchia 10.9* Change-in-Control Agreement, dated February 4, 2004, between Registrant and S. Robert Harris 14* Code of Ethics for Executive Officers and All Senior Financial Officers 23* Consent of Independent Public Accountants 31.1* CEO certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 31.2* CFO certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 32* CEO and CFO certification pursuant to Section 906 of the Sarbanes-Oxley act of 2002 (1) Incorporated by reference to an exhibit included in the Company's Registration Statement on Form S-1 (file no. 333-48769). (2) Incorporated by reference to an exhibit included in the Company's 2001 Annual Report on Form 10-K. (3) Incorporated by reference to an exhibit included in the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2003. * Filed Herewith 45