Page 9 of 27 EXHIBIT 99(a) KEYCORP STUDENT LOAN TRUST 2002-A OFFICER'S CERTIFICATE JPMorgan Chase Bank JPMorgan Chase Bank One Bank One Plaza, Suite 0126 4 New York Plaza, 6th Floor Chicago, IL 60670 New York, NY 10004 Attn: Corporate Trust Administration ATTN: ABS Administration Phone: (312) 407-0192 Phone: (212) 623-5437 Fax: (312) 407-1708 Fax: (212) 623-5933 Key Bank USA, National Association AMBAC Financial Group Inc. 800 Superior Ave, 4th Floor One State Street Plaza Cleveland, OH 44114 New York, NY, 10004 ATTN: President, KER ATTN: Surveillance; CAP Securities Phone: (216) 828-4293 Phone: (212) 208-3177 Fax: (216) 828-9301 Fax: (212) 363-1459 Key Consumer Receivables LLC c/o Key Bank USA, National Association 800 Superior Ave, 4th Floor Cleveland, Ohio 44114 ATTN: President, KER Phone: (216) 828-4293 Fax: (216) 828-9301 Pursuant to Section 4.09 of the Sale and Servicing Agreement among Key Consumer Receivables LLC, as Depositor, KeyBank USA, National Association as Master Servicer and Administrator, KeyCorp Student Loan Trust 2002-A Trust, as Issuer, JPMorgan Chase Bank as successor in interest to Bank One, National Association, not in its individual capacity but solely as Eligible Lender Trustee, dated as of September 1, 2002 (the "Agreement"), the undersigned hereby certifies that (i) a review of the activities of the Master Servicer from January 1, 2003, through December 31, 2003, and of its performance under the Agreement has been made, and (ii) to the best of our knowledge, based on our review, the Master Servicer has fulfilled all its obligations under the Agreement throughout such period. Key Bank USA, National Association, as Master Servicer by: /S/ DARLENE H. DIMITRIJEVS ------------------------------------- Date: February 19, 2004 Name: Darlene H. Dimitrijevs Title: Senior Vice President by: /S/ DEBRA S. FRONIUS ------------------------------------- Name: Debra S. Fronius Title: Vice President