Page 13 of 27 EXHIBIT 99(e) KEYCORP STUDENT LOAN TRUST 2002-A OFFICER'S CERTIFICATE JPMorgan Chase Bank AMBAC Financial Group 4 New York Plaza, 6th Floor One State Street Plaza New York, NY 10004 New York, NY 10004 ATTN: ABS Administration ATTN: Surveillance; CAB Securities Phone: (212) 623-5437 Phone (212) 208-3177 Fax: (212) 623-5933 Fax: (212) 363-1459 Key Bank USA, National Association 800 Superior Ave, 4th Floor Cleveland, Ohio 44114 ATTN: President, KER Phone: (216) 828-9342 Fax: (216) 828-9301 Pursuant to Section 3.09 of the Indenture between KeyCorp Student Loan Trust 2002-A, as Issuer, and JPMorgan Chase Bank, successor in interest to Bank One, National Association as Indenture Trustee, dated September 1, 2003, the undersigned hereby certifies that (i) a review of the activities of the Issuer from January 1, 2003, through December 31, 2003, and of its performance under the Indenture has been made, and (ii) to the best of my knowledge, based on such review, the Issuer has fulfilled all its obligations under the Indenture throughout such period. KEYCORP STUDENT LOAN TRUST 2002-A, as Issuer By: JPMorgan Chase Bank, as successor in interest to Bank One, National Association not in its individual capacity but solely as Eligible Lender Trustee By: /S/ JEFFREY L. KINNEY --------------------------------------------- Date: February 6, 2004 Name: Jeffrey L. Kinney Title: Attorney-in-Fact