EXHIBIT 10.63

                                 SIXTH AMENDMENT
                                 TO THE KEYCORP
                                    EXECUTIVE
                            SUPPLEMENTAL PENSION PLAN

      WHEREAS, KeyCorp has established the KeyCorp Executive Supplemental
Pension Plan (the "Plan"), and

      WHEREAS, the Board of Directors of KeyCorp has authorized its Compensation
Committee to permit amendments to the Plan, and

      WHEREAS, the Compensation Committee of the Board of Directors of KeyCorp
on September 16, 2004 determined it desirable to amend the Plan and accordingly
authorized the execution of this Sixth Amendment,

      NOW, THEREFORE, pursuant to such action of the Compensation Committee, the
Plan is hereby amended as follows:

      1.    ARTICLE II, Section 2.1(c), shall be amended to include the term
"Equity/Compensation Award" as a new definition to the Plan, with all remaining
Sections under Article II thereafter sequentially re-numbered:

            "2.1(c) "EQUITY/COMPENSATION AWARD" shall mean one-half (50%) of the
            value of an award granted under the KeyCorp 2004 Equity Compensation
            Plan for any Plan year. The term "Equity/Compensation Award" may
            include "Stock Appreciation Rights", "Restricted Stock", "Restricted
            Stock Units", "Performance Shares", and/or "Performance Units", but
            shall specifically not include "Options" as those terms have been
            defined in accordance with the provisions of the KeyCorp 2004 Equity
            Compensation Plan."

      2.    Article II, Section 2.1(n) shall be amended to delete it in its
entirety and to substitute therefore the following:

            "2.1(n) "INCENTIVE COMPENSATION AWARD" for any Plan year shall
            collectively mean the short term incentive compensation award
            (whether in cash or common shares of the Corporation, and whether
            paid or deferred, or a combination of both) and the long term
            incentive compensation award (whether in cash or common shares of
            the Corporation, and whether paid or deferred, or a combination of
            both) (if any) granted to a Participant under an Incentive
            Compensation Plan, as follows:

            -     An incentive compensation award granted under the KeyCorp
                  Annual Incentive Plan, the KeyCorp Short Term Incentive
                  Compensation Plan, the KeyCorp Management Incentive
                  Compensation Plan, and/or such other Employer-sponsored line
                  of business Incentive Compensation Plan which shall constitute
                  an Incentive Compensation Award for the year in which the
                  award is earned (without regard to the actual time of
                  payment).

            -     An incentive compensation award granted under the KeyCorp Long
                  Term Incentive Compensation Plan ("LTIC Plan") with respect to
                  any multi-year performance period which shall be deemed to be
                  for the last year of the multi-year period without regard to
                  the actual time of payment of the award. Accordingly, an
                  incentive compensation award granted under the LTIC Plan with
                  respect to the three-year performance period of 1993, 1994,
                  and 1995 will be deemed to be for 1995 (without regard to the
                  actual time of payment), and the entire incentive compensation
                  award under the LTIC Plan for that performance period will be
                  an Incentive Compensation Award for the year 1995.

            -     An incentive compensation award granted under the KeyCorp Long
                  Term Incentive Plan ("Long Term Plan") with respect to any
                  multi-year period which shall be deemed to be for the last
                  year of the multi-year performance period and for the year
                  immediately following such year (without regard to the actual
                  time of payment). Accordingly, an award granted under the Long
                  Term Plan with respect to the four-year performance period of
                  1998, 1999,



                  2000, and 2001 shall be deemed to be for the years 2001 and
                  2002, with one-half the award allocated to the year 2001, and
                  one-half the award allocated to the year 2002.

            -     An incentive compensation award granted in the form of
                  restricted stock under the KeyCorp Amended and Restated 1991
                  Equity Compensation Plan with respect to any multi-year period
                  (but specifically excluding those awards applicable to the
                  2002-2003 multi-year period), which shall be deemed to be for
                  the year in which the award (grant) is made to the
                  Participant; provided, however, that only those shares of
                  restricted stock that have vested as of the Participant's
                  termination date shall be utilized for purposes of determining
                  the Participant's Incentive Compensation Award. The fair
                  market value of such shares as of the date of the restricted
                  stock grant multiplied by the number of vested shares as of
                  the Participant's termination date shall determine the value
                  of such Incentive Compensation Award for purposes of
                  calculating the Participant's Supplemental Pension Benefit
                  under the provisions of Article III of the Plan.

                  Notwithstanding the foregoing, however, in calculating the
                  Participant's Supplemental Pension Benefit under the
                  provisions of Article III of the Plan, if it is determined
                  that an incentive compensation award granted under the KeyCorp
                  Amended and Restated 1991 Equity Compensation Plan would
                  produce a larger Monthly Supplemental Pension Benefit for the
                  Participant if the award was included in the year in which the
                  award (or any part of the award) initially vested rather than
                  in the year in which the award was granted, then such
                  incentive compensation award shall be included in the year in
                  which the award (or any part of the award) initially vested
                  rather than for the year in which the award was granted.

                  If at the time of the Participant's termination date, the
                  Participant maintains shares of not forfeited restricted stock
                  and such restricted stock later vests in conjunction with the
                  passage of time or with the Corporation's attainment of
                  certain performance criteria, or otherwise, then as of such
                  subsequent vesting date the Participant's Monthly Supplemental
                  Pension Benefit shall be recalculated to include such newly
                  vested shares. Such newly vested shares shall relate to the
                  award in which such shares were granted under the KeyCorp
                  Amended and Restated 1991 Equity Compensation Plan, and shall
                  be included as a part of that award (based on either the date
                  granted or the date initially vested, whichever date was
                  actually used by the Plan in calculating the Participant's
                  initial Monthly Supplemental Pension Benefit).

                  For those Participants who, for Plan purposes, received
                  Incentive Compensation Award(s) granted in the form of
                  time-lapsed restricted stock award(s) and/or performance
                  shares under the KeyCorp Amended and Restated 1991 Equity
                  Compensation Plan with respect to any multi-year period, the
                  term Incentive Compensation Award shall also include those
                  Equity/Compensation Award(s) granted to the Participant under
                  the 2004 Equity Compensation Plan. An Equity/Compensation
                  Award shall be deemed to be for the year in which the
                  Equity/Compensation Award vests. If the Equity/Compensation
                  Award is in the form of Restricted Stock, Restricted Stock
                  Units, Performance Units or Performance Shares, the fair
                  market value of such shares as of the date of the
                  Equity/Compensation Award grant multiplied by the number of
                  vested shares as of the Participant's termination date shall
                  determine the value of such Incentive Compensation Award for
                  purposes of calculating the Participant's Supplemental Pension
                  Benefit under the provisions of Article III of the Plan.

      Notwithstanding the foregoing provisions of this Section 2.1(n) hereof, in
calculating a Participant's Incentive Compensation Award for any 12 month
period, there shall be included only one award granted under the KeyCorp Amended
and Restated 1991 Equity Compensation Plan, the KeyCorp Chief Executive Officer
Plan, or Equity/Compensation Award under the KeyCorp 2004 Equity Compensation
Plan included for purposes of determining such Incentive Compensation Award for
such 12 month period.

      3.    Article II, Section 2.1(o) shall be amended to delete it in its
entirety and to substitute therefore the following:



            "2.1(o) "INCENTIVE COMPENSATION PLAN" shall mean the KeyCorp
            Management Incentive Compensation Plan, the KeyCorp Annual Incentive
            Plan, the KeyCorp Short Term Incentive Compensation Plan, the
            KeyCorp Long Term Incentive Compensation Plan, the KeyCorp Long Term
            Incentive Plan, the KeyCorp Amended and Restated 1991 Equity
            Compensation Plan, the KeyCorp Chief Executive Officer Plan, the
            KeyCorp 2004 Equity Compensation Plan, and/or such other Employer or
            KeyCorp-sponsored incentive compensation plan that KeyCorp in its
            sole discretion determines constitutes an "Incentive Compensation
            Plan" for purposes of this Section 2.1(m), as may be amended from
            time to time."

      4.    Article III, Section 3.5 shall be amended to delete it in its
entirety and to substitute therefore the following:

            "3.5 RECALCULATION AS A RESULT OF HARMFUL ACTIVITY. Notwithstanding
            the foregoing provisions of Section 3.2 and Section 3.3 hereof, the
            Corporation reserves the right at all times to recalculate a
            Participant's Supplemental Pension Benefit, if it is determined that
            within six months of the Participant's termination date the
            Participant engaged in any Harmful Activity, as that term is defined
            in accordance with Section 2.1(w) of the Plan, which resulted in the
            forfeiture of all or any portion of the Participant's restricted
            share award(s) under the KeyCorp Amended and Restated 1991 Equity
            Compensation Plan or Equity/Compensation Awards granted under the
            KeyCorp 2004 Equity Compensation Plan. Such recalculation shall
            relate back to the Participant's original date of termination, and
            any Supplemental Pension Benefit payment paid to the Participant in
            excess of such recalculated Supplemental Pension Benefit amount
            shall be offset against any future Supplemental Pension Benefit
            payments to be paid to the Participant."

      5.    The amendment set forth in Paragraphs 1 through 4 shall be effective
as of September 16, 2004.

      6.    Except as otherwise amended herein, the Plan shall remain in full
force and effect.

      IN WITNESS WHEREOF, KeyCorp has caused this Sixth Amendment to the Plan to
be executed by its duly authorized officer to be effective as of the sixteenth
day of September 2004.

                                              KEYCORP

                                              By: /s/ Thomas E. Helfrich
                                                  ---------------------------
                                              Title: Executive Vice President