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                                                                     EXHIBIT 3.1



                              AMENDED AND RESTATED

                            ARTICLES OF INCORPORATION

                                       OF

                       DEVELOPERS DIVERSIFIED CORPORATION

                  The undersigned, desiring to form a corporation for profit
under Sections 1701.01 to 1701.98, inclusive, of the Ohio Revised Code, does
hereby certify:

         FIRST:  The name of the Corporation shall be Developers Diversified 
Realty Corporation.

         SECOND:  The place in the State of Ohio where the principal office of 
the Corporation is located is Moreland Hills, Cuyahoga County.

         THIRD: The purpose of the Corporation is to engage in any lawful act or
activity for which corporations may be formed under Sections 1701.01 to 1701.98,
inclusive of the Ohio Revised Code.

         FOURTH: The authorized number of shares of the Corporation is
59,000,000, consisting of 50,000,000 Common Shares, without par value
(hereinafter called "Common Shares"), 1,500,000 Class A Cumulative Preferred
Shares, without par value (hereinafter called "Class A Shares"), 1,500,000 Class
B Cumulative Preferred Shares, without par value (hereinafter called "Class B
Shares"), 1,500,000 Class C Cumulative Preferred Shares, without par value
(hereinafter called "Class C Shares"), 1,500,000 Class D Cumulative Preferred
Shares, without par value (hereinafter called "Class D Shares"), 1,500,000 Class
E Cumulative Preferred Shares, without par value (hereinafter called "Class E
Shares"), and 1,500,000 Noncumulative Preferred Shares, without par value
(hereinafter called "Noncumulative Shares").

                                   DIVISION A

         I.  The Class A Cumulative Preferred Shares.  The Class A Shares shall
have the following express terms:

                  Section 1. Series. The Class A Shares may be issued from time
         to time in one or more series. All Class A Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class A Shares shall rank on a parity with the Class B
         Shares, the Class C Shares, the Class D Shares, the Class E Shares and
         the Noncumulative Shares and shall be identical to all Class B Shares,
         Class C Shares, Class D Shares, Class E Shares and Noncumulative Shares
         except (1) in respect of the matters that may be fixed by the Board of
         Directors as provided in clauses (a) through (i), inclusive, of this
         Section 1 and (2) only dividends on Class A Shares, Class B Shares,
         Class C Shares, Class D Shares and Class E Shares shall be cumulative
         as set forth herein. Subject to the provisions of Sections 2 through 5,
         both inclusive, and Item VII of this Division, which provisions shall
         apply to all Class A Shares, the Board of Directors hereby is
         authorized to cause such shares to be issued in one or more series and,
         with respect to each such series to determine and fix prior to the
         issuance thereof (and thereafter, to the extent provided in clause (b)
         of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series, 
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such


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                  dates and periods may be established;

                           (e) The redemption rights and price or prices, if 
                  any, for shares of the series;

                           (f)  The terms and amount of the sinking fund, if 
                  any, for the purchase or redemption of shares of the series;

                           (g)  The amounts payable on shares of the series in 
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i)  Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item I) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                  (a) The holders of Class A Shares of each series, in
         preference to the holders of Common Shares and of any other class of
         shares ranking junior to the Class A Shares, shall be entitled to
         receive out of any funds legally available therefor, and when and as
         declared by the Board of Directors, dividends in cash at the rate or
         rates for such series fixed in accordance with the provisions of
         Section 1 above and no more, payable on the dates fixed for such
         series. Such dividends shall accrue and be cumulative, in the case of
         shares of each particular series, from and after the date or dates
         fixed with respect to such series. No dividends shall be paid upon or
         declared or set apart for any series of the Class A Shares for any
         dividend period unless at the same time (i) a like proportionate
         dividend for the dividend periods terminating on the same or any
         earlier date, ratably in proportion to the respective annual dividend
         rates fixed therefor, shall have been paid upon or declared or set
         apart for all Class A Shares of all series then issued and outstanding
         and entitled to receive such dividend and (ii) the dividends payable
         for the dividend periods terminating on the same or any earlier date
         (but, with respect to Noncumulative Shares, only with respect to the
         then current dividend period), ratably in proportion to the respective
         dividend rates fixed therefor, shall have been paid upon or declared or
         set apart for all Class B Shares, Class C Shares, Class D Shares, Class
         E Shares and Noncumulative Shares then issued and outstanding and
         entitled to receive such dividends.

                  (b) So long as any Class A Shares shall be outstanding no
         dividend, except a dividend payable in Common Shares or other shares
         ranking junior to the Class A Shares, shall be paid or declared or any
         distribution be made, except as aforesaid, in respect of the Common
         Shares or any other shares ranking junior to the Class A Shares, nor
         shall any Common Shares or any other shares ranking junior to the Class
         A Shares be purchased, retired or otherwise acquired by the
         Corporation, except out of the proceeds of the sale of Common Shares or
         other shares of the Corporation ranking junior to the Class A Shares
         received by the Corporation subsequent to the date of first issuance of
         Class A Shares of any series, unless:

                           (1) All accrued and unpaid dividends on Class A
                  Shares, Class B Shares, Class C Shares, Class D Shares and
                  Class E Shares including the full dividends for all current
                  dividend periods, shall have been declared and paid or a sum
                  sufficient for payment thereof set apart;

                           (2) All unpaid dividends on Noncumulative Shares for
                  the then current dividend period shall have been declared and
                  paid or a sum sufficient for payment therefor set apart; and

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                           (3) There shall be no arrearages with respect to the
                  redemption of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares of any
                  series from any sinking fund provided for shares of such
                  series in accordance with the provisions of Section 1 of this
                  Item I.

                  (c) The foregoing restrictions on the payment of dividends or
         other distributions on, or on the purchase, redemption retirement or
         other acquisition of, Common Shares or any other shares ranking on a
         parity with or junior to the Class A Shares shall be inapplicable to
         (i) any payments in lieu of issuance of fractional shares thereof,
         whether upon any merger, conversion, stock dividend or otherwise, (ii)
         the conversion of Class A Shares, Class B Shares, Class C Shares, Class
         D Shares, Class E Shares or Noncumulative Shares into Common Shares, or
         (iii) the exercise by the Corporation of its rights pursuant to Item
         VIII(d) of this Division A, Section 4(d) of Division B or any similar
         Section hereafter contained in these Amended and Restated Articles of
         Incorporation, as amended, with respect to any other class or series of
         capital stock hereafter created or authorized.

                  (d) If, for any taxable year, the Corporation elects to
         designate as "capital gain dividends" (as defined in Section 857 of the
         Code), any portion (the "Capital Gains Amount") of the dividends paid
         or made available for the year to holders of all classes of stock (the
         "Total Dividends"), then, to the extent permissible under the Code and
         to the extent it does not cause any dividends to fail to qualify for
         the dividends paid deduction under Section 561 of the Code, the portion
         of the Capital Gains Amount that shall be allocable to holders of the
         Class A Shares shall be the amount that the total dividends paid or
         made available to the holders of the Class A Shares for the year bears
         to the Total Dividends.

         Section 3.  Redemption.

                  (a)  Subject to the express terms of each series, the 
         Corporation:

                           (1) May, from time to time at the option of the Board
                  of Directors, redeem all or any part of any redeemable series
                  of Class A Shares at the time outstanding at the applicable
                  redemption price for such series fixed in accordance with the
                  provisions of Section 1 of this Item I; and

                           (2) Shall, from time to time, make such redemptions
                  of each series of Class A Shares as may be required to fulfill
                  the requirements of any sinking fund provided for shares of
                  such series at the applicable sinking fund redemption price
                  fixed in accordance with the provisions of Section 1 of this
                  Item I; and shall in each case pay all accrued and unpaid
                  dividends to the redemption date.

                  (b) (1) Notice of every such redemption shall be mailed,
         postage prepaid, to the holders of record of the Class A Shares to be
         redeemed at their respective addresses then appearing on the books of
         the Corporation, not less than 30 days nor more than 60 days prior to
         the date fixed for such redemption, or such other time prior thereto as
         the Board of Directors shall fix for any series pursuant to Section 1
         of this Item I prior to the issuance thereof. At any time after notice
         as provided above has been deposited in the mail, the Corporation may
         deposit the aggregate redemption price of Class A Shares to be
         redeemed, together with accrued and unpaid dividends thereon to the
         redemption date, with any bank or trust company in Cleveland, Ohio, or
         New York, New York, having capital and surplus of not less than
         $100,000,000, named in such notice and direct that there be paid to the
         respective holders of the Class A Shares so to be redeemed amounts
         equal to the redemption price of the Class A Shares so to be redeemed,
         together with such accrued and unpaid dividends thereon, on surrender
         of the share certificate or certificates held by such holders; and upon
         the deposit of such notice in the mail and the making of such deposit
         of money with such bank or trust company, such holders shall cease to
         be shareholders with respect to such shares; and from and after the
         time such notice shall have been so deposited and such deposit of money
         shall have been so made, such holders shall have no rights or claim
         against the Corporation with respect to such shares, except only the
         right to receive such money from such bank or trust company without
         interest or to exercise before the redemption date any unexpired
         privileges of conversion. In the event less than all of the outstanding
         Class A Shares are to be redeemed, the Corporation shall select by lot
         the shares so to be redeemed in such manner as shall be prescribed by
         the Board of Directors.

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                           (2) If the holders of Class A Shares which have been
                  called for redemption shall not within six years after such
                  deposit claim the amount deposited for the redemption thereof,
                  any such bank or trust company shall, upon demand, pay over to
                  the Corporation such unclaimed amounts and thereupon such bank
                  or trust company and the Corporation shall be relieved of all
                  responsibility in respect thereof and to such holders.

                  (c) Any Class A Shares which are (1) redeemed by the
         Corporation pursuant to the provisions of this Section, (2) purchased
         and delivered in satisfaction of any sinking fund requirements provided
         for shares of such series, (3) converted in accordance with the express
         terms thereof, or (4) otherwise acquired by the Corporation, shall
         resume the status of authorized but unissued Class A Shares without
         serial designation.

                  (d) Except in connection with the exercise of the
         Corporation's rights pursuant to Section (d) of Item VIII of this
         Division A, Section 4(d) of Division B or any similar Section hereafter
         contained in these Amended and Restated Articles of Incorporation, as
         amended, with respect to any other class or series of capital stock
         hereafter created or authorized, the Corporation may not purchase or
         redeem (for sinking fund purposes or otherwise) less than all of the
         Class A Shares then outstanding except in accordance with a stock
         purchase offer made to all holders of record of Class A Shares, unless
         all dividends on all Class A Shares then outstanding for all previous
         and current dividend periods shall have been declared and paid or funds
         therefor set apart and all accrued sinking fund obligations applicable
         thereto shall have been complied with.

         Section 4.  Liquidation.

                  (a) (1) In the event of any voluntary or involuntary
         liquidation, dissolution or winding up of the affairs of the
         Corporation, the holders of Class A Shares of any series shall be
         entitled to receive in full out of the assets of the Corporation,
         including its capital, before any amount shall be paid or distributed
         among the holders of the Common Shares or any other shares ranking
         junior to the Class A Shares, the amounts fixed with respect to shares
         of such series in accordance with Section 1 of this Item I, plus an
         amount equal to all dividends accrued and unpaid thereon to the date of
         payment of the amount due pursuant to such liquidation, dissolution or
         winding up of the affairs of the Corporation. In the event the net
         assets of the Corporation legally available therefor are insufficient
         to permit the payment upon all outstanding Class A Shares, Class B
         Shares, Class C Shares, Class D Shares, Class E Shares and
         Noncumulative Shares of the full preferential amount to which they are
         respectively entitled, then such net assets shall be distributed
         ratably upon all outstanding Class A Shares, Class B Shares, Class C
         Shares, Class D Shares, Class E Shares and Noncumulative Shares in
         proportion to the full preferential amount to which each such share is
         entitled.

                           (2) After payment to the holders of Class A Shares of
                  the full preferential amounts as aforesaid, the holders of
                  Class A Shares, as such, shall have no right or claim to any
                  of the remaining assets of the Corporation.

                  (b) The merger or consolidation of the Corporation into or
         with any other Corporation, the merger of any other Corporation into
         it, or the sale, lease or conveyance of all or substantially all the
         assets of the Corporation, shall not be deemed to be a dissolution,
         liquidation or winding up for the purposes of this Section.

         Section 5.  Voting.

                  (a) The holders of Class A Shares shall have no voting rights,
         except as provided in this Section or required by law.

                  (b) (1) If, and so often as, the Corporation shall be in
         default in the payment of dividends on any series of Class A Shares at
         the time outstanding, whether or not earned or declared, for a number
         of consecutive dividend payment periods which in the aggregate contain
         at least 540 days, all holders of such Class A Shares, voting
         separately as a class, together with all Class B Shares, Class C
         Shares, Class D Shares, Class E Shares and Noncumulative Shares upon
         which like voting rights have been conferred and are exercisable under
         the circumstances

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         described in Subsection 5(c), shall be entitled to elect, as herein
         provided, a total of two members of the Board of Directors of the
         Corporation; provided, however, that the holders of such Class A Shares
         shall not exercise such special class voting rights except at meetings
         of such shareholders for the election of directors at which the holders
         of not less than 50% of such Class A Shares are present in person or by
         proxy; and provided further, that the special class voting rights
         provided for in this paragraph when the same shall have become vested
         shall remain so vested until all accrued and unpaid dividends on such
         Class A Shares then outstanding shall have been paid or declared and a
         sum sufficient for the payment thereof set aside for payment, whereupon
         the holders of such Class A Shares shall be divested of their special
         class voting rights in respect of subsequent elections of directors,
         subject to the revesting of such special class voting rights in the
         event above specified in this paragraph.

                           (2) In the event of default entitling holders of
                  Class A Shares to elect two directors as specified in
                  paragraph (1) of this Subsection, a special meeting of such
                  holders for the purpose of electing such directors shall be
                  called by the Secretary of the Corporation upon written
                  request of, or may be called by, the holders of record of at
                  least 10% of the Class A Shares upon which such default in the
                  payment of dividends exists and notice thereof shall be given
                  in the same manner as that required for the annual meeting of
                  shareholders; provided, however, that the Corporation shall
                  not be required to call such special meeting if the annual
                  meeting of shareholders shall be called to be held within 90
                  days after the date of receipt of the foregoing written
                  request from the holders of Class A Shares. At any meeting at
                  which such holders of Class A Shares shall be entitled to
                  elect directors, holders of 50% of such Class A Shares,
                  present in person or by proxy, shall be sufficient to
                  constitute a quorum, and the vote of the holders of a majority
                  of such shares so present at any such meeting at which there
                  shall be such a quorum shall be sufficient to elect the
                  members of the Board of Directors which such holders of Class
                  A Shares are entitled to elect as herein provided.
                  Notwithstanding any provision of these Amended and Restated
                  Articles of Incorporation, as amended, or the Code of
                  Regulations of the Corporation or any action taken by the
                  holders of any class of shares fixing the number of directors
                  of the Corporation, the two directors who may be elected by
                  such holders of Class A Shares pursuant to this Subsection
                  shall serve in addition to any other directors then in office
                  or proposed to be elected otherwise than pursuant to this
                  Subsection. Nothing in this Subsection shall prevent any
                  change otherwise permitted in the total number of or
                  classifications of directors of the Corporation or require the
                  resignation of any director elected otherwise than pursuant to
                  this Subsection. Notwithstanding any classification of the
                  other directors of the Corporation, the two directors elected
                  by such holders of Class A Shares shall be elected annually
                  for terms expiring at the next succeeding annual meeting of
                  shareholders.

                           (3) Upon any divesting of the special class voting
                  rights of the holders of the Class A Shares in respect of
                  elections of directors as provided in this Subsection, the
                  terms of office of all directors then in office elected by
                  such holders shall terminate immediately thereupon. If the
                  office of any director elected by such holders voting as a
                  class becomes vacant by reason of death, resignation, removal
                  from office or otherwise, the remaining director elected by
                  such holders voting as a class may elect a successor who shall
                  hold office for the unexpired term in respect of which such
                  vacancy occurred.

                  (c) If at any time when the holders of Class A Shares are
         entitled to elect directors pursuant to the foregoing provisions of
         this Section the holders of any Class B Shares, Class C Shares, Class D
         Shares, Class E Shares or Noncumulative Shares are entitled to elect
         directors pursuant hereto by reason of any default in the payment of
         dividends thereon, then the voting rights of the Class A Shares, the
         Class B Shares, the Class C Shares, the Class D Shares, the Class E
         Shares and the Noncumulative Shares then entitled to vote shall be
         combined (with each class of shares having a number of votes
         proportional to the aggregate liquidation preference of its outstanding
         shares). In such case, the holders of Class A Shares and of all such
         other shares then entitled so to vote, voting as a class, shall elect
         such directors. If the holders of any such other shares have elected
         such directors prior to the happening of the default or event
         permitting the holders of Class A Shares to elect directors, or prior
         to a written request for the holding

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         of a special meeting being received by the Secretary of the Corporation
         as required above, then a new election shall be held with all such
         other shares and the Class A Shares voting together as a single class
         for such directors, resulting in the termination of the term of such
         previously elected directors upon the election of such new directors.

                  (d) The affirmative vote of the holders of at least two-thirds
         of the Class A Shares at the time outstanding, voting separately as a
         class, given in person or by proxy either in writing or at a meeting
         called for the purpose, shall be necessary to effect either of the
         following:

                           (1) Any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of the Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of Class A Shares which
                  are set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class A Shares
                  or of any shares ranking on a parity with or junior to the
                  Class A Shares nor the amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially preferences or voting or other rights
                  of the holders of Class A Shares; or

                           (2) The authorization, creation or increase in the
                  authorized number of any shares, or any security convertible
                  into shares, in either case ranking prior to such series of
                  Class A Shares.

                  (e) In the event, and only to the extent, that (1) Class A
         Shares are issued in more than one series and (2) Ohio law permits the
         holders of a series of a class of capital stock to vote separately as a
         class, the affirmative vote of the holders of at least two-thirds of
         each series of Class A Shares at the time outstanding, voting
         separately as a class, given in person or by proxy either in writing or
         at a meeting called for the purpose of voting on such matters, shall be
         required for any amendment, alteration or repeal, whether by merger,
         consolidation or otherwise, of any of the provisions of these Amended
         and Restated Articles of Incorporation, as amended, or of the Code of
         Regulations of the Corporation which affects adversely and materially
         the preferences or voting or other rights of the holders of such series
         which are set forth in these Amended and Restated Articles of
         Incorporation, as amended; provided, however, neither the amendment of
         these Amended and Restated Articles of Incorporation, as amended, so as
         to authorize, create or change the authorized or outstanding number of
         Class A Shares or of any shares ranking on a parity with or junior to
         the Class A Shares nor the Amendment of the provisions of the Code of
         Regulations so as to change the number or classification of directors
         of the Corporation shall be deemed to affect adversely and materially
         the preferences or voting or other rights of the holders of such
         series.

                  Section 6. 9 1/2% Class A Cumulative Redeemable Preferred
         Shares. Of the 1,500,000 authorized Class A Shares, 460,000 shares are
         designated as a series entitled "9 1/2% Class A Cumulative Redeemable
         Preferred Shares" (hereinafter called "9 1/2% Class A Preferred
         Shares"). The 9 1/2% Class A Preferred Shares shall have the express
         terms set forth in this Item I as being applicable to all Class A
         Shares as a class and, in addition, the following express terms
         applicable to all 9 1/2% Class A Preferred Shares as a series of Class
         A Shares:

                           (a) The annual dividend rate of the 9 1/2% Class A
                  Preferred Shares shall be 9 1/2% of the liquidation preference
                  of $250.00 per share.

                           (b) Dividends on the 9 1/2% Class A Preferred Shares
                  shall be payable, if declared, quarterly on or about the 15th
                  day of March, June, September, and December each year, the
                  first quarterly dividend being payable, if declared, on
                  December 15, 1995. The dividends payable for each full
                  quarterly dividend period on each 9 1/2% Class A Preferred
                  Shares shall be $5.94.

                           Dividends for the initial dividend period on the 
                  9 1/2% Class A

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                  Preferred Shares, or for any period shorter or longer than a
                  full dividend period on the 9 1/2% Class A Preferred Shares,
                  shall be computed on the basis of a 360-day year consisting of
                  twelve 30-day months. The aggregate dividend payable quarterly
                  to each holder of 9 1/2% Class A Preferred Shares shall be
                  rounded to the nearest one one-hundredth of one cent with
                  $.00005 being rounded upward. Each dividend shall be payable
                  to the holders of record on such record date, no less than 10
                  nor more than 30 days preceding the payment date thereof, as
                  shall be fixed from time to time by the Corporation's Board of
                  Directors.

                                                                             
                          (c) Dividends on 9 1/2% Class A Preferred Shares shall
                  be cumulative as follows:

                                    (1) With respect to shares included in the
                           initial issue of 9 1/2% Class A Preferred Shares and
                           shares issued any time thereafter up to and including
                           the record date for the payment of the first dividend
                           on the initial issue of 9 1/2% Class A Preferred
                           Shares, dividends shall be cumulative from the date
                           of the initial issue of 9 1/2% Class A Preferred
                           Shares; and

                                    (2) With respect to shares issued any time
                           after the aforesaid record date, dividends shall be
                           cumulative from the dividend payment date next
                           preceding the date of issue of such shares, except
                           that if such shares are issued during the period
                           commencing the day after the record date for the
                           payment of a dividend on 9 1/2% Class A Preferred
                           Shares and ending on the payment date of that
                           dividend, dividends with respect to such shares shall
                           be cumulative from that dividend payment date.

                           (d) Except as required to preserve the Corporation's
                  status as a real estate investment trust under the Internal
                  Revenue Code of 1986, as amended, the 9 1/2% Class A Preferred
                  Shares may not be redeemed prior to November 15, 2000. At any
                  time or from time to time on and after November 15, 2000 the
                  Corporation, at its option upon not less than thirty (30) nor
                  more than sixty (60) days' written notice, may redeem all or
                  any part of the 9 1/2% Class A Preferred Shares at a
                  redemption price of $250.00 per share plus, in each case, an
                  amount equal to all dividends accrued and unpaid thereon to
                  the redemption date, without interest. The redemption price
                  (other than the portion thereof consisting of accrued and
                  unpaid dividends) is payable solely out of the sale proceeds
                  of other capital shares of the Corporation, which may include
                  any equity securities (including common shares and preferred
                  shares), shares, interests, participation or other ownership
                  interests (however designated) and any rights (other than debt
                  securities convertible into or exchangeable for equity
                  securities), or options to purchase any of the foregoing.

                           (e) The amount payable per 9 1/2% Class A Preferred
                  Share in the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation shall be $250.00, plus an amount equal to all
                  dividends accrued and unpaid thereon to the date of payment.

                           (f) All dividend payments made on the 9 1/2% Class A
                  Preferred Shares, at any time during which the Corporation is
                  in default in the payment of dividends on such 9 1/2% Class A
                  Preferred Shares for any dividend period, shall, for the
                  purposes of Section 5(b)(1) of this Item I, be deemed to be
                  made in respect of the earliest dividend period with respect
                  to which the Corporation is in default.

         II.  The Class B Cumulative Preferred Shares.  The Class B Cumulative 
Preferred Shares shall have the following express terms:

                  Section 1. Series. The Class B Shares may be issued from time
         to time in one or more series. All Class B Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class B Shares shall rank on a parity with the Class A
         Shares, the Class C Shares, the Class D Shares, the Class E Shares and
         the Noncumulative Shares and shall be identical to all Class A Shares,
         Class C Shares,

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         Class D Shares, Class E Shares and Noncumulative Shares except (1) in
         respect of the matters that may be fixed by the Board of Directors as
         provided in clauses (a) through (i), inclusive, of this Section 1 and
         (2) only dividends on the Class A Shares, the Class B Shares, the Class
         C Shares, the Class D Shares and the Class E Shares are cumulative as
         set forth herein. Subject to the provisions of Sections 2 through 5,
         both inclusive, and Item VII of this Division, which provisions shall
         apply to all Class B Shares, the Board of Directors hereby is
         authorized to cause such shares to be issued in one or more series and
         with respect to each such series to determine and fix prior to the
         issuance thereof (and thereafter, to the extent provided in clause (b)
         of this Section) the following:

                           (a)  The designation of the series, which may be by 
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c)  The dividend rate or rates of the series, 
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e)  The redemption rights and price or prices, if 
                  any, for shares of the series;

                           (f)  The terms and amount of the sinking fund, if 
                  any, for the purchase or redemption of shares of the series;

                           (g)  The amounts payable on shares of the series in 
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item II) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), both inclusive, of this Section and is authorized to take such
actions with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                  (a) The holders of Class B Shares of each series, in
         preference to the holders of Common Shares and of any other class of
         shares ranking junior to the Class B Shares, shall be entitled to
         receive out of any funds legally available therefor, and when and as
         declared by the Board of Directors, dividends in cash at the rate or
         rates for such series fixed in accordance with the provisions of
         Section 1 above and no more, payable on the dates fixed for such
         series. Such dividends shall accrue and be cumulative, in the case of
         shares of each particular series, from and after the date or dates
         fixed with respect to such series. No dividends shall be paid upon or
         declared or set apart for any series of the Class B Shares for any
         dividend period unless at the same time (i) a like proportionate
         dividend for the dividend periods terminating on the same or any
         earlier date, ratably in proportion to the respective annual dividend
         rates fixed therefor, shall have been paid upon or declared or set
         apart for all Class B Shares of all series then issued and outstanding
         and entitled to receive such dividend and (ii) the

                                       -8-


   9



         dividends payable for the dividend periods terminating on the same or
         any earlier date (but, with respect to the Noncumulative Shares, only
         with respect to the then current dividend period), ratably in
         proportion to the respective dividend rates fixed therefor, shall have
         been paid upon or declared or set apart for all Class A Shares, Class C
         Shares, Class D Shares, Class E Shares and Noncumulative Shares then
         issued and outstanding and entitled to receive such dividends.

                  (b) So long as any Class B Shares shall be outstanding no
         dividend, except a dividend payable in Common Shares or other shares
         ranking junior to the Class B Shares, shall be paid or declared or any
         distribution be made, except as aforesaid, in respect of the Common
         Shares or any other shares ranking junior to the Class B Shares, nor
         shall any Common Shares or any other shares ranking junior to the Class
         B Shares be purchased, retired or otherwise acquired by the
         Corporation, except out of the proceeds of the sale of Common Shares or
         other shares of the Corporation ranking junior to the Class B Shares
         received by the Corporation subsequent to the date of first issuance of
         Class B Shares of any series, unless:

                           (1) All accrued and unpaid dividends on Class A
                  Shares, Class B Shares, Class C Shares, Class D Shares and
                  Class E Shares including the full dividends for all current
                  dividend periods, shall have been declared and paid or a sum
                  sufficient for payment thereof set apart;

                           (2) All unpaid dividends on Noncumulative Shares for
                  the then current dividend period shall have been declared and
                  paid or a sum sufficient for payment thereof set apart; and

                           (3) There shall be no arrearages with respect to the
                  redemption of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares of any
                  series from any sinking fund provided for shares of such
                  series in accordance with the provisions of Section 1 of this
                  Item II.

                  (c) The foregoing restrictions on the payment of dividends or
         other distributions on, or on the purchase, redemption, retirement or
         other acquisition of, Common Shares or any other shares ranking on a
         parity with or junior to the Class B Shares shall be inapplicable to
         (i) any payments in lieu of issuance of fractional shares thereof,
         whether upon any merger, conversion, stock dividend or otherwise, (ii)
         the conversion of Class A Shares, Class B Shares, Class C Shares, Class
         D Shares, Class E Shares or Noncumulative Shares into Common Shares or
         (iii) the exercise by the Corporation of its rights pursuant to Item
         VIII(d) of this Division A, Section 4(d) of Division B or any similar
         Section hereafter contained in these Amended and Restated Articles of
         Incorporation, as amended, with respect to any other class or series of
         capital stock hereafter created or authorized.

                  (d) If, for any taxable year, the Corporation elects to
         designate as "capital gain dividends" (as defined in Section 857 of the
         Code), any portion (the "Capital Gains Amount") of the dividends paid
         or made available for the year to holders of all classes of stock (the
         "Total Dividends"), then, to the extent permissible under the Code and
         to the extent that it does not cause any dividends to fail to qualify
         for the dividends paid deduction under Section 561 of the Code, the
         portion of the Capital Gains Amount that shall be allocable to holders
         of the Class B Shares shall be the amount that the total dividends paid
         or made available to the holders of the Class B Shares for the year
         bears to the Total Dividends.

         Section 3.  Redemption.

                  (a)  Subject to the express terms of each series, the 
         Corporation:

                           (1) May, from time to time at the option of the Board
                  of Directors, redeem all or any part of any redeemable series
                  of Class B Shares at the time outstanding at the applicable
                  redemption price for such series fixed in accordance with the
                  provisions of Section 1 of this Item II; and

                           (2) Shall, from time to time, make such redemptions
                  of each series of Class B Shares as may be required to fulfill
                  the requirements of any sinking fund provided for shares of
                  such series at the applicable sinking fund redemption price
                  fixed in accordance with the provisions of Section 1 of this
                  Item II; and shall in each case pay all accrued and unpaid
                  dividends to the redemption date.

                                       -9-


   10




                  (b) (1) Notice of every such redemption shall be mailed,
         postage prepaid, to the holders of record of the Class B Shares to be
         redeemed at their respective addresses then appearing on the books of
         the Corporation, not less than 30 days nor more than 60 days prior to
         the date fixed for such redemption, or such other time prior thereto as
         the Board of Directors shall fix for any series pursuant to Section 1
         of this Item II prior to the issuance thereof. At any time after notice
         as provided above has been deposited in the mail, the Corporation may
         deposit the aggregate redemption price of Class B Shares to be
         redeemed, together with accrued and unpaid dividends thereon to the
         redemption date, with any bank or trust company in Cleveland, Ohio, or
         New York, New York, having capital and surplus of not less than
         $100,000,000, named in such notice and direct that there be paid to the
         respective holders of the Class B Shares so to be redeemed amounts
         equal to the redemption price of the Class B Shares so to be redeemed,
         together with such accrued and unpaid dividends thereon, on surrender
         of the share certificate or certificates held by such holders; and upon
         the deposit of such notice in the mail and the making of such deposit
         of money with such bank or trust company, such holders shall cease to
         be shareholders with respect to such shares; and from and after the
         time such notice shall have been so deposited and such deposit of money
         shall have been so made, such holders shall have no rights or claim
         against the Corporation with respect to such shares, except only the
         right to receive such money from such bank or trust company without
         interest or to exercise before the redemption date any unexpired
         privileges of conversion. In the event less than all of the outstanding
         Class B Shares are to be redeemed, the Corporation shall select by lot
         the shares so to be redeemed in such manner as shall be prescribed by
         the Board of Directors.

                           (2) If the holders of Class B Shares which have been
                  called for redemption shall not within six years after such
                  deposit claim the amount deposited for the redemption thereof,
                  any such bank or trust company shall, upon demand, pay over to
                  the Corporation such unclaimed amounts and thereupon such bank
                  or trust company and the Corporation shall be relieved of all
                  responsibility in respect thereof and to such holders.

                  (c) Any Class B Shares which are (1) redeemed by the
         Corporation pursuant to the provisions of this Section, (2) purchased
         and delivered in satisfaction of any sinking fund requirements provided
         for shares of such series, (3) converted in accordance with the express
         terms thereof, or (4) otherwise acquired by the Corporation, shall
         resume the status of authorized but unissued Class B Shares without
         serial designation.

                  (d) Except in connection with the exercise of the
         Corporation's rights pursuant to Section (d) of Item VIII of this
         Division A, Section 4(d) of Division B or any similar Section hereafter
         contained in these Amended and Restated Articles of Incorporation, as
         amended, with respect to any other class or series of capital stock
         hereafter created or authorized, the Corporation may not purchase or
         redeem (for sinking fund purposes or otherwise) less than all of the
         Class B Shares then outstanding except in accordance with a stock
         purchase offer made to all holders of record of Class B Shares, unless
         all dividends on all Class B Shares then outstanding for all previous
         and current dividend periods shall have been declared and paid or funds
         therefor set apart and all accrued sinking fund obligations applicable
         thereto shall have been complied with.

         Section 4.  Liquidation.

                  (a) (1) In the event of any voluntary or involuntary
         liquidation, dissolution or winding up of the affairs of the
         Corporation, the holders of Class B Shares of any series shall be
         entitled to receive in full out of the assets of the Corporation,
         including its capital, before any amount shall be paid or distributed
         among the holders of the Common Shares or any other shares ranking
         junior to the Class B Shares, the amounts fixed with respect to shares
         of such series in accordance with Section 1 of this Item II, plus an
         amount equal to all dividends accrued and unpaid thereon to the date of
         payment of the amount due pursuant to such liquidation, dissolution or
         winding up of the affairs of the Corporation. In the event the net
         assets of the Corporation legally available therefor are insufficient
         to permit the payment upon all outstanding Class A Shares, Class B
         Shares, Class C Shares, Class D Shares, Class E Shares and
         Noncumulative Shares of the full preferential amount to which they are
         respectively entitled, then such net assets shall be distributed
         ratably upon all outstanding Class A Shares, Class B Shares, Class C
         Shares, Class D Shares, Class E Shares and

                                      -10-


   11



         Noncumulative Shares in proportion to the full preferential amount to
         which each such share is entitled.

                           (2) After payment to the holders of Class B Shares of
                  the full preferential amounts as aforesaid, the holders of
                  Class B Shares, as such, shall have no right or claim to any
                  of the remaining assets of the Corporation.

                  (b) The merger or consolidation of the Corporation into or
         with any other Corporation, the merger of any other corporation into
         it, or the sale, lease or conveyance of all or substantially all the
         assets of the Corporation, shall not be deemed to be a dissolution,
         liquidation or winding up for the purposes of this Section.

         Section 5.  Voting.

                  (a) The holders of Class B Shares shall have no voting rights,
         except as provided in this Section or required by law.

                  (b) (1) If, and so often as, the Corporation shall be in
         default in the payment of dividends on any series of Class B Shares at
         the time outstanding, whether or not earned or declared, for a number
         of consecutive dividend payment periods which in the aggregate contain
         at least 540 days, all holders of Class B Shares, voting separately as
         a class, together with all Class A Shares, Class C Shares, Class D
         Shares, Class E Shares and Noncumulative Shares upon which like voting
         rights have been conferred and are exercisable under the circumstances
         described in Subsection 5(c), shall be entitled to elect, as herein
         provided, a total of two members of the Board of Directors of the
         Corporation; provided, however, that the holders of such Class B Shares
         shall not exercise such special class voting rights except at meetings
         of such shareholders for the election of directors at which the holders
         of not less than 50% of such Class B Shares are present in person or by
         proxy; and provided further, that the special class voting rights
         provided for in this paragraph when the same shall have become vested
         shall remain so vested until all accrued and unpaid dividends on such
         Class B Shares then outstanding shall have been paid or declared and a
         sum sufficient therefor set aside for payment, whereupon the holders of
         such Class B Shares shall be divested of their special class voting
         rights in respect of subsequent elections of directors, subject to the
         revesting of such special class voting rights in the event above
         specified in this paragraph.

                           (2) In the event of default entitling holders of
                  Class B Shares to elect two directors as specified in
                  paragraph (1) of this Subsection, a special meeting of such
                  holders for the purpose of electing such directors shall be
                  called by the Secretary of the Corporation upon written
                  request of, or may be called by, the holders of record of at
                  least 10% of the Class B Shares upon which such default in the
                  payment of dividends exists and notice thereof shall be given
                  in the same manner as that required for the annual meeting of
                  shareholders; provided, however, that the Corporation shall
                  not be required to call such special meeting if the annual
                  meeting of shareholders shall be called to be held within 90
                  days after the date of receipt of the foregoing written
                  request from the holders of Class B Shares. At any meeting at
                  which such holders of Class B Shares shall be entitled to
                  elect directors, holders of 50% of such Class B Shares,
                  present in person or by proxy, shall be sufficient to
                  constitute a quorum, and the vote of the holders of a majority
                  of such shares so present at any such meeting at which there
                  shall be such a quorum shall be sufficient to elect the
                  members of the Board of Directors which such holders of Class
                  B Shares are entitled to elect as herein provided.
                  Notwithstanding any provision of these Amended and Restated
                  Articles of Incorporation, as amended, or the Code of
                  Regulations of the Corporation or any action taken by the
                  holders of any class of shares fixing the number of directors
                  of the Corporation, the two directors who may be elected by
                  such holders of Class B Shares pursuant to this Subsection
                  shall serve in addition to any other directors then in office
                  or proposed to be elected otherwise than pursuant to this
                  Subsection. Nothing in this Subsection shall prevent any
                  change otherwise permitted in the total number of or
                  classifications of directors of the Corporation nor require
                  the resignation of any director elected otherwise than
                  pursuant to this Subsection. Notwithstanding any
                  classification of the other directors of the Corporation, the
                  two directors elected by such holders of Class B

                                      -11-


   12



                  Shares shall be elected annually for terms expiring at the
                  next succeeding annual meeting of shareholders.

                           (3) Upon any divesting of the special class voting
                  rights of the holders of the Class B Shares in respect of
                  elections of directors as provided in this Subsection, the
                  terms of office of all directors then in office elected by
                  such holders shall terminate immediately thereupon. If the
                  office of any director elected by such holders voting as a
                  class becomes vacant by reason of death, resignation, removal
                  from office or otherwise, the remaining director elected by
                  such holders voting as a class may elect a successor who shall
                  hold office for the unexpired term in respect of which such
                  vacancy occurred.

                  (c) If at any time when the holders of Class B Shares are
         entitled to elect directors pursuant to the foregoing provisions of
         this Section the holders of any Class A Shares, Class C Shares, Class D
         Shares, Class E Shares or Noncumulative Shares are entitled to elect
         directors pursuant hereto by reason of any default in the payment of
         dividends thereon, then the voting rights of the Class A Shares, the
         Class B Shares, the Class C Shares, the Class D Shares, the Class E
         Shares and the Noncumulative Shares then entitled to vote shall be
         combined (with class of shares having a number of votes proportional to
         the aggregate liquidation preference of its outstanding shares). In
         such case, the holders of Class B Shares and of all such other shares
         then entitled so to vote, voting as a class, shall elect such
         directors. If the holders of any such other shares have elected such
         directors prior to the happening of the default or event permitting the
         holders of Class B Shares to elect directors, or prior to a written
         request for the holding of a special meeting being received by the
         Secretary of the Corporation as required above, then a new election
         shall be held with all such other shares and the Class B Shares voting
         together as a single class for such directors, resulting in the
         termination of the term of such previously elected directors upon the
         election of such new directors.

                  (d) The affirmative vote of the holders of at least two-thirds
         of the Class B Shares at the time outstanding, voting separately as a
         class, given in person or by proxy either in writing or at a meeting
         called for the purpose, shall be necessary to effect either of the
         following:

                           (1) Any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of the Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of Class B Shares which
                  are set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class B Shares
                  or of any shares ranking on a parity with or junior to the
                  Class B Shares nor the amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially preferences or voting or other rights
                  of the holders of Class B Shares; or

                           (2) The authorization, creation or increase in the
                  authorized number of any shares, or any security convertible
                  into shares, in either case ranking prior to such Class B
                  Shares.

                  (e) In the event, and only to the extent, that (1) Class B
         Shares are issued in more than one series and (2) Ohio law permits the
         holders of a series of a class of capital stock to vote separately as a
         class, the affirmative vote of the holders of at least two-thirds of
         each series of Class B Shares at the time outstanding, voting
         separately as a class, given in person or by proxy either in writing or
         at a meeting called for the purpose of voting on such matters, shall be
         required for any amendment, alteration or repeal, whether by merger,
         consolidation or otherwise, of any of the provisions of these Amended
         and Restated Articles of Incorporation, as amended, or of the Code of
         Regulations of the Corporation which affects adversely and materially
         the preferences or voting or other rights of the holders of such series
         which are set forth in these Amended and Restated Articles of
         Incorporation, as amended; provided, however, neither the amendment of
         these Amended and Restated Articles of Incorporation, as amended, so as
         to authorize,

                                      -12-


   13



         create or change the authorized or outstanding number of Class B Shares
         or of any shares remaining on a parity with or junior to the Class B
         Shares nor the amendment of the provisions of the Code of Regulations
         so as to change the number of classification of directors of the
         Corporation shall be deemed to affect adversely and materially
         preferences or voting or other rights of the holders of such series.

                  Section 6. 9.44% Class B Cumulative Redeemable Preferred
         Shares. Of the 1,500,000 authorized Class B Shares, 177,500 shares are
         designated as a series entitled "9.44% Class B Cumulative Redeemable
         Preferred Shares" (hereinafter called "9.44% Class B Preferred
         Shares"). The 9.44% Class B Preferred Shares shall have the express
         terms set forth in this Item II as being applicable to all Class B
         Shares as a class and, in addition, the following express terms
         applicable to all 9.44% Class B Preferred Shares as a series of Class B
         Shares:

                           (a) The annual dividend rate of the 9.44% Class B
                  Preferred Shares shall be 9.44% of the liquidation preference
                  of $250.00 per share.

                           (b) Dividends on the 9.44% Class B Preferred Shares
                  shall be payable, if declared, quarterly on or about the 15th
                  day of March, June, September, and December each year, the
                  first quarterly dividend being payable, if declared, on March
                  15, 1996. The dividends payable for each full quarterly
                  dividend period on each 9.44% Class B Preferred Shares shall
                  be $5.90.

                           Dividends for the initial dividend period on the
                  9.44% Class B Preferred Shares, or for any period shorter or
                  longer than a full dividend period on the 9.44% Class B
                  Preferred Shares, shall be computed on the basis of a 360-day
                  year consisting of twelve 30-day months. The aggregate
                  dividend payable quarterly to each holder of 9.44% Class B
                  Preferred Shares shall be rounded to the nearest one
                  one-hundredth of one cent with $.00005 being rounded upward.
                  Each dividend shall be payable to the holders of record on
                  such record date, no less than 10 nor more than 30 days
                  preceding the payment date thereof, as shall be fixed from
                  time to time by the Corporation's Board of Directors.

                           (c) Dividends on 9.44% Class B Preferred Shares shall
                  be cumulative as follows:

                           (1) With respect to shares included in the initial
                           issue of 9.44% Class B Preferred Shares and shares
                           issued any time thereafter up to and including the
                           record date for the payment of the first dividend on
                           the initial issue of 9.44% Class B Preferred Shares,
                           dividends shall be cumulative from the date of the
                           initial issue of 9.44% Class B Preferred Shares; and

                           (2) With respect to shares issued any time after the
                           aforesaid record date, dividends shall be cumulative
                           from the dividend payment date next preceding the
                           date of issue of such shares, except that if such
                           shares are issued during the period commencing the
                           day after the record date for the payment of a
                           dividend on 9.44% Class B Preferred Shares and ending
                           on the payment date of that dividend, dividends with
                           respect to such shares shall be cumulative from that
                           dividend payment date.

                           (d) Except as required to preserve the Corporation's
                  status as a real estate investment trust under the Internal
                  Revenue Code of 1986, as amended, the 9.44% Class B Preferred
                  Shares may not be redeemed prior to December 26, 2000. At any
                  time or from time to time on and after December 26, 2000 the
                  Corporation, at its option upon not less than thirty (30) nor
                  more than sixty (60) days' written notice, may redeem all or
                  any part of the 9.44% Class B Preferred Shares at a redemption
                  price of $250.00 per share plus, in each case, an amount equal
                  to all dividends accrued and unpaid thereon to the redemption
                  date, without interest. The redemption price (other than the
                  portion thereof consisting of accrued and unpaid dividends) is
                  payable solely out of the sale proceeds of other capital
                  shares of the Corporation, which may include any equity
                  securities (including common shares and preferred shares),
                  shares, interests, participation or other ownership interests
                  (however designated) and any rights (other than debt
                  securities convertible into or exchangeable for equity
                  securities), or

                                      -13-


   14



                  options to purchase any of the foregoing.

                           (e) The amount payable per 9.44% Class B Preferred
                  Share in the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation shall be $250.00, plus an amount equal to all
                  dividends accrued and unpaid thereon to the date of payment.

                           (f) All dividend payments made on the 9.44% Class B
                  Preferred Shares, at any time during which the Corporation is
                  in default in the payment of dividends on such 9.44% Class B
                  Preferred Shares for any dividend period, shall, for the
                  purposes of Section 5(b)(1) of this Item II, be deemed to be
                  made in respect of the earliest dividend period with respect
                  to which the Corporation is in default.

         III.     The Class C Cumulative Preferred Shares.  The Class C Shares 
shall have the following express terms:

                  Section 1. Series. The Class C Shares may be issued from time
         to time in one or more series. All Class C Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class C Shares shall rank on a parity with the Class A
         Shares, the Class B Shares, the Class D Shares, the Class E Shares and
         the Noncumulative Shares and shall be identical to all Class A Shares,
         Class B Shares, Class D Shares, Class E Shares and Noncumulative Shares
         except (1) in respect of the matters that may be fixed by the Board of
         Directors as provided in clauses (a) through (i), inclusive, of this
         Section 1 and (2) only dividends on Class A Shares, Class B Shares,
         Class C Shares, Class D Shares and Class E Shares shall be cumulative
         as set forth herein. Subject to the provisions of Sections 2 through 5,
         both inclusive, and Item VII of this Division, which provisions shall
         apply to all Class C Shares, the Board of Directors hereby is
         authorized to cause such shares to be issued in one or more series and,
         with respect to each such series to determine and fix prior to the
         issuance thereof (and thereafter, to the extent provided in clause (b)
         of this Section) the following:

                           (a)  The designation of the series, which may be by 
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c)  The dividend rate or rates of the series, 
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e)  The redemption rights and price or prices, if 
                  any, for shares of the series;

                           (f)  The terms and amount of the sinking fund, if 
                  any, for the purchase or redemption of shares of the series;

                           (g)  The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i)  Restrictions (in addition to those set forth in
                  Subsection 5(d)

                                      -14-


   15



                  or 5(e) of this Item III) on the issuance of shares of the
                  same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                  (a) The holders of Class C Shares of each series, in
         preference to the holders of Common Shares and of any other class of
         shares ranking junior to the Class C Shares, shall be entitled to
         receive out of any funds legally available therefor, and when and as
         declared by the Board of Directors, dividends in cash at the rate or
         rates for such series fixed in accordance with the provisions of
         Section 1 above and no more, payable on the dates fixed for such
         series. Such dividends shall accrue and be cumulative, in the case of
         shares of each particular series, from and after the date or dates
         fixed with respect to such series. No dividends shall be paid upon or
         declared or set apart for any series of the Class C Shares for any
         dividend period unless at the same time (i) a like proportionate
         dividend for the dividend periods terminating on the same or any
         earlier date, ratably in proportion to the respective annual dividend
         rates fixed therefor, shall have been paid upon or declared or set
         apart for all Class C Shares of all series then issued and outstanding
         and entitled to receive such dividend and (ii) the dividends payable
         for the dividend periods terminating on the same or any earlier date
         (but, with respect to Noncumulative Shares, only with respect to the
         then current dividend period), ratably in proportion to the respective
         dividend rates fixed therefor, shall have been paid upon or declared or
         set apart for all Class A Shares, Class B Shares, Class D Shares, Class
         E Shares and Noncumulative Shares then issued and outstanding and
         entitled to receive such dividends.

                  (b) So long as any Class C Shares shall be outstanding no
         dividend, except a dividend payable in Common Shares or other shares
         ranking junior to the Class C Shares, shall be paid or declared or any
         distribution be made, except as aforesaid, in respect of the Common
         Shares or any other shares ranking junior to the Class C Shares, nor
         shall any Common Shares or any other shares ranking junior to the Class
         C Shares be purchased, retired or otherwise acquired by the
         Corporation, except out of the proceeds of the sale of Common Shares or
         other shares of the Corporation ranking junior to the Class C Shares
         received by the Corporation subsequent to the date of first issuance of
         Class C Shares of any series, unless:

                           (1) All accrued and unpaid dividends on Class A
                  Shares, Class B Shares, Class C Shares, Class D Shares and
                  Class E Shares including the full dividends for all current
                  dividend periods, shall have been declared and paid or a sum
                  sufficient for payment thereof set apart;

                           (2) All unpaid dividends on Noncumulative Shares for
                  the then current dividend period shall have been declared and
                  paid or a sum sufficient for payment therefor set apart; and

                           (3) There shall be no arrearages with respect to the
                  redemption of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares of any
                  series from any sinking fund provided for shares of such
                  series in accordance with the provisions of Section 1 of this
                  Item III.

                  (c) The foregoing restrictions on the payment of dividends or
         other distributions on, or on the purchase, redemption retirement or
         other acquisition of, Common Shares or any other shares ranking on a
         parity with or junior to the Class C Shares shall be inapplicable to
         (i) any payments in lieu of issuance of fractional shares thereof,
         whether upon any merger, conversion, stock dividend or otherwise, (ii)
         the conversion of Class A Shares, Class B Shares, Class C Shares, Class
         D Shares, Class E Shares or Noncumulative Shares into Common Shares, or
         (iii) the exercise by the Corporation of its rights pursuant to Item
         VIII(d) of this Division A, Section 4(d) of Division B or any similar
         Section hereafter contained in these Amended and Restated Articles of
         Incorporation, as amended, with respect to any other class or series of
         capital stock hereafter created or authorized.

                                      -15-


   16



                  (d) If, for any taxable year, the Corporation elects to
         designate as "capital gain dividends" (as defined in Section 857 of the
         Code), any portion (the "Capital Gains Amount") of the dividends paid
         or made available for the year to holders of all classes of stock (the
         "Total Dividends"), then, to the extent permissible under the Code and
         to the extent it does not cause any dividends to fail to qualify for
         the dividends paid deduction under Section 561 of the Code, the portion
         of the Capital Gains Amount that shall be allocable to holders of the
         Class C Shares shall be the amount that the total dividends paid or
         made available to the holders of the Class C Shares for the year bears
         to the Total Dividends.

         Section 3.  Redemption.

                  (a)  Subject to the express terms of each series, the 
         Corporation:

                           (1) May, from time to time at the option of the Board
                  of Directors, redeem all or any part of any redeemable series
                  of Class C Shares at the time outstanding at the applicable
                  redemption price for such series fixed in accordance with the
                  provisions of Section 1 of this Item III; and

                           (2) Shall, from time to time, make such redemptions
                  of each series of Class C Shares as may be required to fulfill
                  the requirements of any sinking fund provided for shares of
                  such series at the applicable sinking fund redemption price
                  fixed in accordance with the provisions of Section 1 of this
                  Item III; and shall in each case pay all accrued and unpaid
                  dividends to the redemption date.

                  (b) (1) Notice of every such redemption shall be mailed,
         postage prepaid, to the holders of record of the Class C Shares to be
         redeemed at their respective addresses then appearing on the books of
         the Corporation, not less than 30 days nor more than 60 days prior to
         the date fixed for such redemption, or such other time prior thereto as
         the Board of Directors shall fix for any series pursuant to Section 1
         of this Item III prior to the issuance thereof. At any time after
         notice as provided above has been deposited in the mail, the
         Corporation may deposit the aggregate redemption price of Class C
         Shares to be redeemed, together with accrued and unpaid dividends
         thereon to the redemption date, with any bank or trust company in
         Cleveland, Ohio, or New York, New York, having capital and surplus of
         not less than $100,000,000, named in such notice and direct that there
         be paid to the respective holders of the Class C Shares so to be
         redeemed amounts equal to the redemption price of the Class C Shares so
         to be redeemed, together with such accrued and unpaid dividends
         thereon, on surrender of the share certificate or certificates held by
         such holders; and upon the deposit of such notice in the mail and the
         making of such deposit of money with such bank or trust company, such
         holders shall cease to be shareholders with respect to such shares; and
         from and after the time such notice shall have been so deposited and
         such deposit of money shall have been so made, such holders shall have
         no rights or claim against the Corporation with respect to such shares,
         except only the right to receive such money from such bank or trust
         company without interest or to exercise before the redemption date any
         unexpired privileges of conversion. In the event less than all of the
         outstanding Class C Shares are to be redeemed, the Corporation shall
         select by lot the shares so to be redeemed in such manner as shall be
         prescribed by the Board of Directors.

                           (2) If the holders of Class C Shares which have been
                  called for redemption shall not within six years after such
                  deposit claim the amount deposited for the redemption thereof,
                  any such bank or trust company shall, upon demand, pay over to
                  the Corporation such unclaimed amounts and thereupon such bank
                  or trust company and the Corporation shall be relieved of all
                  responsibility in respect thereof and to such holders.

                  (c) Any Class C Shares which are (1) redeemed by the
         Corporation pursuant to the provisions of this Section, (2) purchased
         and delivered in satisfaction of any sinking fund requirements provided
         for shares of such series, (3) converted in accordance with the express
         terms thereof, or (4) otherwise acquired by the Corporation, shall
         resume the status of authorized but unissued Class C Shares without
         serial designation.

                  (d) Except in connection with the exercise of the
         Corporation's rights pursuant to Section (d) of Item VIII of this
         Division A, Section 4(d) of Division B or any similar Section hereafter
         contained in these Amended and Restated Articles

                                      -16-


   17



         of Incorporation, as amended, with respect to any other class or series
         of capital stock hereafter created or authorized, the Corporation may
         not purchase or redeem (for sinking fund purposes or otherwise) less
         than all of the Class C Shares then outstanding except in accordance
         with a stock purchase offer made to all holders of record of Class C
         Shares, unless all dividends on all Class C Shares then outstanding for
         all previous and current dividend periods shall have been declared and
         paid or funds therefor set apart and all accrued sinking fund
         obligations applicable thereto shall have been complied with.

         Section 4.  Liquidation.

                  (a) (1) In the event of any voluntary or involuntary
         liquidation, dissolution or winding up of the affairs of the
         Corporation, the holders of Class C Shares of any series shall be
         entitled to receive in full out of the assets of the Corporation,
         including its capital, before any amount shall be paid or distributed
         among the holders of the Common Shares or any other shares ranking
         junior to the Class C Shares, the amounts fixed with respect to shares
         of such series in accordance with Section 1 of this Item III, plus an
         amount equal to all dividends accrued and unpaid thereon to the date of
         payment of the amount due pursuant to such liquidation, dissolution or
         winding up of the affairs of the Corporation. In the event the net
         assets of the Corporation legally available therefor are insufficient
         to permit the payment upon all outstanding Class A Shares, Class B
         Shares, Class C Shares, Class D Shares, Class E Shares and
         Noncumulative Shares of the full preferential amount to which they are
         respectively entitled, then such net assets shall be distributed
         ratably upon all outstanding Class A Shares, Class B Shares, Class C
         Shares, Class D Shares, Class E Shares and Noncumulative Shares in
         proportion to the full preferential amount to which each such share is
         entitled.

                           (2) After payment to the holders of Class C Shares of
                  the full preferential amounts as aforesaid, the holders of
                  Class C Shares, as such, shall have no right or claim to any
                  of the remaining assets of the Corporation.

                  (b) The merger or consolidation of the Corporation into or
         with any other Corporation, the merger of any other Corporation into
         it, or the sale, lease or conveyance of all or substantially all the
         assets of the Corporation, shall not be deemed to be a dissolution,
         liquidation or winding up for the purposes of this Section.

         Section 5.  Voting.

                  (a) The holders of Class C Shares shall have no voting rights,
         except as provided in this Section or required by law.

                  (b) (1) If, and so often as, the Corporation shall be in
         default in the payment of dividends on any series of Class C Shares at
         the time outstanding, whether or not earned or declared, for a number
         of consecutive dividend payment periods which in the aggregate contain
         at least 540 days, all holders of such Class C Shares, voting
         separately as a class, together with all Class A Shares, Class B
         Shares, Class D Shares, Class E Shares and Noncumulative Shares upon
         which like voting rights have been conferred and are exercisable under
         the circumstances described in Subsection 5(c), shall be entitled to
         elect, as herein provided, a total of two members of the Board of
         Directors of the Corporation; provided, however, that the holders of
         such Class C Shares shall not exercise such special class voting rights
         except at meetings of such shareholders for the election of directors
         at which the holders of not less than 50% of such Class C Shares are
         present in person or by proxy; and provided further, that the special
         class voting rights provided for in this paragraph when the same shall
         have become vested shall remain so vested until all accrued and unpaid
         dividends on such Class C Shares then outstanding shall have been paid
         or declared and a sum sufficient for the payment thereof set aside for
         payment, whereupon the holders of such Class C Shares shall be divested
         of their special class voting rights in respect of subsequent elections
         of directors, subject to the revesting of such special class voting
         rights in the event above specified in this paragraph. All dividend
         payments made on the Class C Shares, at any time during which the
         Corporation is in default in the payment of dividends on such Class C
         Shares for any dividend period, shall be deemed to be made in respect
         of the earliest dividend period with respect to which the Corporation
         is in default.

                                      -17-


   18




                           (2) In the event of default entitling holders of
                  Class C Shares to elect two directors as specified in
                  paragraph (1) of this Subsection, a special meeting of such
                  holders for the purpose of electing such directors shall be
                  called by the Secretary of the Corporation upon written
                  request of, or may be called by, the holders of record of at
                  least 10% of the Class C Shares upon which such default in the
                  payment of dividends exists and notice thereof shall be given
                  in the same manner as that required for the annual meeting of
                  shareholders; provided, however, that the Corporation shall
                  not be required to call such special meeting if the annual
                  meeting of shareholders shall be called to be held within 90
                  days after the date of receipt of the foregoing written
                  request from the holders of Class C Shares. At any meeting at
                  which such holders of Class C Shares shall be entitled to
                  elect directors, holders of 50% of such Class C Shares,
                  present in person or by proxy, shall be sufficient to
                  constitute a quorum, and the vote of the holders of a majority
                  of such shares so present at any such meeting at which there
                  shall be such a quorum shall be sufficient to elect the
                  members of the Board of Directors which such holders of Class
                  C Shares are entitled to elect as herein provided.
                  Notwithstanding any provision of these Amended and Restated
                  Articles of Incorporation, as amended, or the Code of
                  Regulations of the Corporation or any action taken by the
                  holders of any class of shares fixing the number of directors
                  of the Corporation, the two directors who may be elected by
                  such holders of Class C Shares pursuant to this Subsection
                  shall serve in addition to any other directors then in office
                  or proposed to be elected otherwise than pursuant to this
                  Subsection. Nothing in this Subsection shall prevent any
                  change otherwise permitted in the total number of or
                  classifications of directors of the Corporation or require the
                  resignation of any director elected otherwise than pursuant to
                  this Subsection. Notwithstanding any classification of the
                  other directors of the Corporation, the two directors elected
                  by such holders of Class C Shares shall be elected annually
                  for terms expiring at the next succeeding annual meeting of
                  shareholders.

                           (3) Upon any divesting of the special class voting
                  rights of the holders of the Class C Shares in respect of
                  elections of directors as provided in this Subsection, the
                  terms of office of all directors then in office elected by
                  such holders shall terminate immediately thereupon. If the
                  office of any director elected by such holders voting as a
                  class becomes vacant by reason of death, resignation, removal
                  from office or otherwise, the remaining director elected by
                  such holders voting as a class may elect a successor who shall
                  hold office for the unexpired term in respect of which such
                  vacancy occurred.

                  (c) If at any time when the holders of Class C Shares are
         entitled to elect directors pursuant to the foregoing provisions of
         this Section the holders of any Class A Shares, Class B Shares, Class D
         Shares, Class E Shares or Noncumulative Shares are entitled to elect
         directors pursuant hereto by reason of any default in the payment of
         dividends thereon, then the voting rights of the Class A Shares, the
         Class B Shares, the Class C Shares, the Class D Shares, the Class E
         Shares and the Noncumulative Shares then entitled to vote shall be
         combined (with each class of shares having a number of votes
         proportional to the aggregate liquidation preference of its outstanding
         shares). In such case, the holders of Class C Shares and of all such
         other shares then entitled so to vote, voting as a class, shall elect
         such directors. If the holders of any such other shares have elected
         such directors prior to the happening of the default or event
         permitting the holders of Class C Shares to elect directors, or prior
         to a written request for the holding of a special meeting being
         received by the Secretary of the Corporation as required above, then a
         new election shall be held with all such other shares and the Class C
         Shares voting together as a single class for such directors, resulting
         in the termination of the term of such previously elected directors
         upon the election of such new directors.

                  (d) The affirmative vote of the holders of at least two-thirds
         of the Class C Shares at the time outstanding, voting separately as a
         class, given in person or by proxy either in writing or at a meeting
         called for the purpose, shall be necessary to effect either of the
         following:

                           (1) Any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of the Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of

                                      -18-


   19



                  Regulations of the Corporation which affects adversely and
                  materially the preferences or voting or other rights of the
                  holders of Class C Shares which are set forth in these Amended
                  and Restated Articles of Incorporation, as amended; provided,
                  however, neither the amendment of these Amended and Restated
                  Articles of Incorporation, as amended, so as to authorize,
                  create or change the authorized or outstanding number of Class
                  C Shares or of any shares ranking on a parity with or junior
                  to the Class C Shares nor the amendment of the provisions of
                  the Code of Regulations so as to change the number or
                  classification of directors of the Corporation shall be deemed
                  to affect adversely and materially preferences or voting or
                  other rights of the holders of Class C Shares; or

                           (2) The authorization, creation or increase in the
                  authorized number of any shares, or any security convertible
                  into shares, in either case ranking prior to such series of
                  Class C Shares.

                  (e) In the event, and only to the extent, that (1) Class C
         Shares are issued in more than one series and (2) Ohio law permits the
         holders of a series of a class of capital stock to vote separately as a
         class, the affirmative vote of the holders of at least two-thirds of
         each series of Class C Shares at the time outstanding, voting
         separately as a class, given in person or by proxy either in writing or
         at a meeting called for the purpose of voting on such matters, shall be
         required for any amendment, alteration or repeal, whether by merger,
         consolidation or otherwise, of any of the provisions of these Amended
         and Restated Articles of Incorporation, as amended, or of the Code of
         Regulations of the Corporation which affects adversely and materially
         the preferences or voting or other rights of the holders of such series
         which are set forth in these Amended and Restated Articles of
         Incorporation, as amended; provided, however, neither the amendment of
         these Amended and Restated Articles of Incorporation, as amended, so as
         to authorize, create or change the authorized or outstanding number of
         Class C Shares or of any shares ranking on a parity with or junior to
         the Class C Shares nor the Amendment of the provisions of the Code of
         Regulations so as to change the number or classification of directors
         of the Corporation shall be deemed to affect adversely and materially
         the preferences or voting or other rights of the holders of such
         series.

         IV.      The Class D Cumulative Preferred Shares.  The Class D Shares 
shall have the following express terms:

                  Section 1. Series. The Class D Shares may be issued from time
         to time in one or more series. All Class D Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class D Shares shall rank on a parity with the Class A
         Shares, the Class B Shares, the Class C Shares, the Class E Shares and
         the Noncumulative Shares and shall be identical to all Class A Shares,
         Class B Shares, Class C Shares, Class E Shares and Noncumulative Shares
         except (1) in respect of the matters that may be fixed by the Board of
         Directors as provided in clauses (a) through (i), inclusive, of this
         Section 1 and (2) only dividends on Class A Shares, Class B Shares,
         Class C Shares, Class D Shares and Class E Shares shall be cumulative
         as set forth herein. Subject to the provisions of Sections 2 through 5,
         both inclusive, and Item VII of this Division, which provisions shall
         apply to all Class D Shares, the Board of Directors hereby is
         authorized to cause such shares to be issued in one or more series and,
         with respect to each such series to determine and fix prior to the
         issuance thereof (and thereafter, to the extent provided in clause (b)
         of this Section) the following:

                           (a)  The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c)  The dividend rate or rates of the series, 
                  including the means by which such rates may be established;

                                      -19-


   20




                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e)  The redemption rights and price or prices, if 
                  any, for shares of the series;

                           (f)  The terms and amount of the sinking fund, if 
                  any, for the purchase or redemption of shares of the series;

                           (g)  The amounts payable on shares of the series in 
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item IV) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                  (a) The holders of Class D Shares of each series, in
         preference to the holders of Common Shares and of any other class of
         shares ranking junior to the Class D Shares, shall be entitled to
         receive out of any funds legally available therefor, and when and as
         declared by the Board of Directors, dividends in cash at the rate or
         rates for such series fixed in accordance with the provisions of
         Section 1 above and no more, payable on the dates fixed for such
         series. Such dividends shall accrue and be cumulative, in the case of
         shares of each particular series, from and after the date or dates
         fixed with respect to such series. No dividends shall be paid upon or
         declared or set apart for any series of the Class D Shares for any
         dividend period unless at the same time (i) a like proportionate
         dividend for the dividend periods terminating on the same or any
         earlier date, ratably in proportion to the respective annual dividend
         rates fixed therefor, shall have been paid upon or declared or set
         apart for all Class D Shares of all series then issued and outstanding
         and entitled to receive such dividend and (ii) the dividends payable
         for the dividend periods terminating on the same or any earlier date
         (but, with respect to Noncumulative Shares, only with respect to the
         then current dividend period), ratably in proportion to the respective
         dividend rates fixed therefor, shall have been paid upon or declared or
         set apart for all Class A Shares, Class B Shares, Class C Shares, Class
         E Shares and Noncumulative Shares then issued and outstanding and
         entitled to receive such dividends.

                  (b) So long as any Class D Shares shall be outstanding no
         dividend, except a dividend payable in Common Shares or other shares
         ranking junior to the Class D Shares, shall be paid or declared or any
         distribution be made, except as aforesaid, in respect of the Common
         Shares or any other shares ranking junior to the Class D Shares, nor
         shall any Common Shares or any other shares ranking junior to the Class
         D Shares be purchased, retired or otherwise acquired by the
         Corporation, except out of the proceeds of the sale of Common Shares or
         other shares of the Corporation ranking junior to the Class D Shares
         received by the Corporation subsequent to the date of first issuance of
         Class D Shares of any series, unless:

                           (1) All accrued and unpaid dividends on Class A
                  Shares, Class B Shares, Class C Shares, Class D Shares and
                  Class E Shares, including the full dividends for all current
                  dividend periods, shall have been declared and paid or a sum
                  sufficient for payment thereof set apart;

                           (2)  All unpaid dividends on Noncumulative Shares for
                  the then

                                      -20-


   21



                  current dividend period shall have been declared and paid or a
                  sum sufficient for payment therefor set apart; and

                           (3) There shall be no arrearages with respect to the
                  redemption of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares of any
                  series from any sinking fund provided for shares of such
                  series in accordance with the provisions of Section 1 of this
                  Item IV.

                  (c) The foregoing restrictions on the payment of dividends or
         other distributions on, or on the purchase, redemption retirement or
         other acquisition of, Common Shares or any other shares ranking on a
         parity with or junior to the Class D Shares shall be inapplicable to
         (i) any payments in lieu of issuance of fractional shares thereof,
         whether upon any merger, conversion, stock dividend or otherwise, (ii)
         the conversion of Class A Shares, Class B Shares, Class C Shares, Class
         D Shares, Class E Shares or Noncumulative Shares into Common Shares, or
         (iii) the exercise by the Corporation of its rights pursuant to Item
         VIII(d) of this Division A, Section 4(d) of Division B or any similar
         Section hereafter contained in these Amended and Restated Articles of
         Incorporation, as amended, with respect to any other class or series of
         capital stock hereafter created or authorized.

                  (d) If, for any taxable year, the Corporation elects to
         designate as "capital gain dividends" (as defined in Section 857 of the
         Code), any portion (the "Capital Gains Amount") of the dividends paid
         or made available for the year to holders of all classes of stock (the
         "Total Dividends"), then, to the extent permissible under the Code and
         to the extent it does not cause any dividends to fail to qualify for
         the dividends paid deduction under Section 561 of the Code, the portion
         of the Capital Gains Amount that shall be allocable to holders of the
         Class D Shares shall be the amount that the total dividends paid or
         made available to the holders of the Class D Shares for the year bears
         to the Total Dividends.

         Section 3.  Redemption.

                  (a)  Subject to the express terms of each series, the 
         Corporation:

                           (1) May, from time to time at the option of the Board
                  of Directors, redeem all or any part of any redeemable series
                  of Class D Shares at the time outstanding at the applicable
                  redemption price for such series fixed in accordance with the
                  provisions of Section 1 of this Item IV; and

                           (2) Shall, from time to time, make such redemptions
                  of each series of Class D Shares as may be required to fulfill
                  the requirements of any sinking fund provided for shares of
                  such series at the applicable sinking fund redemption price
                  fixed in accordance with the provisions of Section 1 of this
                  Item IV; and shall in each case pay all accrued and unpaid
                  dividends to the redemption date.

                  (b) (1) Notice of every such redemption shall be mailed,
         postage prepaid, to the holders of record of the Class D Shares to be
         redeemed at their respective addresses then appearing on the books of
         the Corporation, not less than 30 days nor more than 60 days prior to
         the date fixed for such redemption, or such other time prior thereto as
         the Board of Directors shall fix for any series pursuant to Section 1
         of this Item IV prior to the issuance thereof. At any time after notice
         as provided above has been deposited in the mail, the Corporation may
         deposit the aggregate redemption price of Class D Shares to be
         redeemed, together with accrued and unpaid dividends thereon to the
         redemption date, with any bank or trust company in Cleveland, Ohio, or
         New York, New York, having capital and surplus of not less than
         $100,000,000, named in such notice and direct that there be paid to the
         respective holders of the Class D Shares so to be redeemed amounts
         equal to the redemption price of the Class D Shares so to be redeemed,
         together with such accrued and unpaid dividends thereon, on surrender
         of the share certificate or certificates held by such holders; and upon
         the deposit of such notice in the mail and the making of such deposit
         of money with such bank or trust company, such holders shall cease to
         be shareholders with respect to such shares; and from and after the
         time such notice shall have been so deposited and such deposit of money
         shall have been so made, such holders shall have no rights or claim
         against the Corporation with respect to such shares, except only the
         right to receive such money from such bank or trust company without
         interest or to exercise before the redemption date any unexpired
         privileges of conversion. In the event less than all

                                      -21-


   22



         of the outstanding Class D Shares are to be redeemed, the Corporation
         shall select by lot the shares so to be redeemed in such manner as
         shall be prescribed by the Board of Directors.

                           (2) If the holders of Class D Shares which have been
                  called for redemption shall not within six years after such
                  deposit claim the amount deposited for the redemption thereof,
                  any such bank or trust company shall, upon demand, pay over to
                  the Corporation such unclaimed amounts and thereupon such bank
                  or trust company and the Corporation shall be relieved of all
                  responsibility in respect thereof and to such holders.

                  (c) Any Class D Shares which are (1) redeemed by the
         Corporation pursuant to the provisions of this Section, (2) purchased
         and delivered in satisfaction of any sinking fund requirements provided
         for shares of such series, (3) converted in accordance with the express
         terms thereof, or (4) otherwise acquired by the Corporation, shall
         resume the status of authorized but unissued Class D Shares without
         serial designation.

                  (d) Except in connection with the exercise of the
         Corporation's rights pursuant to Section (d) of Item VIII of this
         Division A, Section 4(d) of Division B or any similar Section hereafter
         contained in these Amended and Restated Articles of Incorporation, as
         amended, with respect to any other class or series of capital stock
         hereafter created or authorized, the Corporation may not purchase or
         redeem (for sinking fund purposes or otherwise) less than all of the
         Class D Shares then outstanding except in accordance with a stock
         purchase offer made to all holders of record of Class D Shares, unless
         all dividends on all Class D Shares then outstanding for all previous
         and current dividend periods shall have been declared and paid or funds
         therefor set apart and all accrued sinking fund obligations applicable
         thereto shall have been complied with.

         Section 4.  Liquidation.

                  (a) (1) In the event of any voluntary or involuntary
         liquidation, dissolution or winding up of the affairs of the
         Corporation, the holders of Class D Shares of any series shall be
         entitled to receive in full out of the assets of the Corporation,
         including its capital, before any amount shall be paid or distributed
         among the holders of the Common Shares or any other shares ranking
         junior to the Class D Shares, the amounts fixed with respect to shares
         of such series in accordance with Section 1 of this Item IV, plus an
         amount equal to all dividends accrued and unpaid thereon to the date of
         payment of the amount due pursuant to such liquidation, dissolution or
         winding up of the affairs of the Corporation. In the event the net
         assets of the Corporation legally available therefor are insufficient
         to permit the payment upon all outstanding Class A Shares, Class B
         Shares, Class C Shares, Class D Shares, Class E Shares and
         Noncumulative Shares of the full preferential amount to which they are
         respectively entitled, then such net assets shall be distributed
         ratably upon all outstanding Class A Shares, Class B Shares, Class C
         Shares, Class D Shares, Class E Shares and Noncumulative Shares in
         proportion to the full preferential amount to which each such share is
         entitled.

                           (2) After payment to the holders of Class D Shares of
                  the full preferential amounts as aforesaid, the holders of
                  Class D Shares, as such, shall have no right or claim to any
                  of the remaining assets of the Corporation.

                  (b) The merger or consolidation of the Corporation into or
         with any other Corporation, the merger of any other Corporation into
         it, or the sale, lease or conveyance of all or substantially all the
         assets of the Corporation, shall not be deemed to be a dissolution,
         liquidation or winding up for the purposes of this Section.

         Section 5.  Voting.

                  (a) The holders of Class D Shares shall have no voting rights,
         except as provided in this Section or required by law.

                  (b) (1) If, and so often as, the Corporation shall be in
         default in the payment of dividends on any series of Class D Shares at
         the time outstanding, whether or not earned or declared, for a number
         of consecutive dividend payment

                                      -22-


   23



         periods which in the aggregate contain at least 540 days, all holders
         of such Class D Shares, voting separately as a class, together with all
         Class A Shares, Class B Shares, Class C Shares, Class E Shares and
         Noncumulative Shares upon which like voting rights have been conferred
         and are exercisable under the circumstances described in Subsection
         5(c), shall be entitled to elect, as herein provided, a total of two
         members of the Board of Directors of the Corporation; provided,
         however, that the holders of such Class D Shares shall not exercise
         such special class voting rights except at meetings of such
         shareholders for the election of directors at which the holders of not
         less than 50% of such Class D Shares are present in person or by proxy;
         and provided further, that the special class voting rights provided for
         in this paragraph when the same shall have become vested shall remain
         so vested until all accrued and unpaid dividends on such Class D Shares
         then outstanding shall have been paid or declared and a sum sufficient
         for the payment thereof set aside for payment, whereupon the holders of
         such Class D Shares shall be divested of their special class voting
         rights in respect of subsequent elections of directors, subject to the
         revesting of such special class voting rights in the event above
         specified in this paragraph. All dividend payments made on the Class D
         Shares, at any time during which the Corporation is in default in the
         payment of dividends on such Class D Shares for any dividend period,
         shall be deemed to be made in respect of the earliest dividend period
         with respect to which the Corporation is in default.

                           (2) In the event of default entitling holders of
                  Class D Shares to elect two directors as specified in
                  paragraph (1) of this Subsection, a special meeting of such
                  holders for the purpose of electing such directors shall be
                  called by the Secretary of the Corporation upon written
                  request of, or may be called by, the holders of record of at
                  least 10% of the Class D Shares upon which such default in the
                  payment of dividends exists and notice thereof shall be given
                  in the same manner as that required for the annual meeting of
                  shareholders; provided, however, that the Corporation shall
                  not be required to call such special meeting if the annual
                  meeting of shareholders shall be called to be held within 90
                  days after the date of receipt of the foregoing written
                  request from the holders of Class D Shares. At any meeting at
                  which such holders of Class D Shares shall be entitled to
                  elect directors, holders of 50% of such Class D Shares,
                  present in person or by proxy, shall be sufficient to
                  constitute a quorum, and the vote of the holders of a majority
                  of such shares so present at any such meeting at which there
                  shall be such a quorum shall be sufficient to elect the
                  members of the Board of Directors which such holders of Class
                  D Shares are entitled to elect as herein provided.
                  Notwithstanding any provision of these Amended and Restated
                  Articles of Incorporation, as amended, or the Code of
                  Regulations of the Corporation or any action taken by the
                  holders of any class of shares fixing the number of directors
                  of the Corporation, the two directors who may be elected by
                  such holders of Class D Shares pursuant to this Subsection
                  shall serve in addition to any other directors then in office
                  or proposed to be elected otherwise than pursuant to this
                  Subsection. Nothing in this Subsection shall prevent any
                  change otherwise permitted in the total number of or
                  classifications of directors of the Corporation or require the
                  resignation of any director elected otherwise than pursuant to
                  this Subsection. Notwithstanding any classification of the
                  other directors of the Corporation, the two directors elected
                  by such holders of Class D Shares shall be elected annually
                  for terms expiring at the next succeeding annual meeting of
                  shareholders.

                           (3) Upon any divesting of the special class voting
                  rights of the holders of the Class D Shares in respect of
                  elections of directors as provided in this Subsection, the
                  terms of office of all directors then in office elected by
                  such holders shall terminate immediately thereupon. If the
                  office of any director elected by such holders voting as a
                  class becomes vacant by reason of death, resignation, removal
                  from office or otherwise, the remaining director elected by
                  such holders voting as a class may elect a successor who shall
                  hold office for the unexpired term in respect of which such
                  vacancy occurred.

                  (c) If at any time when the holders of Class D Shares are
         entitled to elect directors pursuant to the foregoing provisions of
         this Section the holders of any Class A Shares, Class B Shares, Class C
         Shares, Class E Shares or Noncumulative Shares are entitled to elect
         directors pursuant hereto by reason of any default in the payment of
         dividends thereon, then the voting rights of the Class A Shares, the

                                      -23-


   24



         Class B Shares, the Class C Shares, the Class D Shares, the Class E
         Shares and the Noncumulative Shares then entitled to vote shall be
         combined (with each class of shares having a number of votes
         proportional to the aggregate liquidation preference of its outstanding
         shares). In such case, the holders of Class D Shares and of all such
         other shares then entitled so to vote, voting as a class, shall elect
         such directors. If the holders of any such other shares have elected
         such directors prior to the happening of the default or event
         permitting the holders of Class D Shares to elect directors, or prior
         to a written request for the holding of a special meeting being
         received by the Secretary of the Corporation as required above, then a
         new election shall be held with all such other shares and the Class D
         Shares voting together as a single class for such directors, resulting
         in the termination of the term of such previously elected directors
         upon the election of such new directors.

                  (d) The affirmative vote of the holders of at least two-thirds
         of the Class D Shares at the time outstanding, voting separately as a
         class, given in person or by proxy either in writing or at a meeting
         called for the purpose, shall be necessary to effect either of the
         following:

                           (1) Any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of the Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of Class D Shares which
                  are set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class D Shares
                  or of any shares ranking on a parity with or junior to the
                  Class D Shares nor the amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially preferences or voting or other rights
                  of the holders of Class D Shares; or

                           (2) The authorization, creation or increase in the
                  authorized number of any shares, or any security convertible
                  into shares, in either case ranking prior to such series of
                  Class D Shares.

                  (e) In the event, and only to the extent, that (1) Class D
         Shares are issued in more than one series and (2) Ohio law permits the
         holders of a series of a class of capital stock to vote separately as a
         class, the affirmative vote of the holders of at least two-thirds of
         each series of Class D Shares at the time outstanding, voting
         separately as a class, given in person or by proxy either in writing or
         at a meeting called for the purpose of voting on such matters, shall be
         required for any amendment, alteration or repeal, whether by merger,
         consolidation or otherwise, of any of the provisions of these Amended
         and Restated Articles of Incorporation, as amended, or of the Code of
         Regulations of the Corporation which affects adversely and materially
         the preferences or voting or other rights of the holders of such series
         which are set forth in these Amended and Restated Articles of
         Incorporation, as amended; provided, however, neither the amendment of
         these Amended and Restated Articles of Incorporation, as amended, so as
         to authorize, create or change the authorized or outstanding number of
         Class D Shares or of any shares ranking on a parity with or junior to
         the Class D Shares nor the Amendment of the provisions of the Code of
         Regulations so as to change the number or classification of directors
         of the Corporation shall be deemed to affect adversely and materially
         the preferences or voting or other rights of the holders of such
         series.

         V.       The Class E Cumulative Preferred Shares.  The Class E Shares 
shall have the following express terms:

                  Section 1. Series. The Class E Shares may be issued from time
         to time in one or more series. All Class E Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class E Shares shall rank on a parity with the Class A
         Shares, the Class B Shares, the Class C Shares, the Class D Shares and
         the Noncumulative Shares and shall be identical to all Class A Shares,
         Class B Shares,

                                      -24-


   25



         Class C Shares, Class D Shares and Noncumulative Shares except (1) in
         respect of the matters that may be fixed by the Board of Directors as
         provided in clauses (a) through (i), inclusive, of this Section 1 and
         (2) only dividends on Class A Shares, Class B Shares, Class C Shares,
         Class D Shares and Class E Shares shall be cumulative as set forth
         herein. Subject to the provisions of Sections 2 through 5, both
         inclusive, and Item VII of this Division, which provisions shall apply
         to all Class E Shares, the Board of Directors hereby is authorized to
         cause such shares to be issued in one or more series and, with respect
         to each such series to determine and fix prior to the issuance thereof
         (and thereafter, to the extent provided in clause (b) of this Section)
         the following:

                           (a)  The designation of the series, which may be by 
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c)  The dividend rate or rates of the series, 
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e)  The redemption rights and price or prices, if 
                  any, for shares of the series;

                           (f)  The terms and amount of the sinking fund, if 
                  any, for the purchase or redemption of shares of the series;

                           (g)  The amounts payable on shares of the series in 
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i)  Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item V) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                  (a) The holders of Class E Shares of each series, in
         preference to the holders of Common Shares and of any other class of
         shares ranking junior to the Class E Shares, shall be entitled to
         receive out of any funds legally available therefor, and when and as
         declared by the Board of Directors, dividends in cash at the rate or
         rates for such series fixed in accordance with the provisions of
         Section 1 above and no more, payable on the dates fixed for such
         series. Such dividends shall accrue and be cumulative, in the case of
         shares of each particular series, from and after the date or dates
         fixed with respect to such series. No dividends shall be paid upon or
         declared or set apart for any series of the Class E Shares for any
         dividend period unless at the same time (i) a like proportionate
         dividend for the dividend periods terminating on the same or any
         earlier date, ratably in proportion to the respective annual dividend
         rates fixed therefor, shall have been paid upon or declared or set
         apart for all Class E Shares of all series then issued and outstanding
         and entitled to receive such dividend and (ii) the

                                      -25-


   26



         dividends payable for the dividend periods terminating on the same or
         any earlier date (but, with respect to Noncumulative Shares, only with
         respect to the then current dividend period), ratably in proportion to
         the respective dividend rates fixed therefor, shall have been paid upon
         or declared or set apart for all Class A Shares, Class B Shares, Class
         C Shares, Class D Shares and Noncumulative Shares then issued and
         outstanding and entitled to receive such dividends.

                  (b) So long as any Class E Shares shall be outstanding no
         dividend, except a dividend payable in Common Shares or other shares
         ranking junior to the Class E Shares, shall be paid or declared or any
         distribution be made, except as aforesaid, in respect of the Common
         Shares or any other shares ranking junior to the Class E Shares, nor
         shall any Common Shares or any other shares ranking junior to the Class
         E Shares be purchased, retired or otherwise acquired by the
         Corporation, except out of the proceeds of the sale of Common Shares or
         other shares of the Corporation ranking junior to the Class E Shares
         received by the Corporation subsequent to the date of first issuance of
         Class E Shares of any series, unless:

                           (1) All accrued and unpaid dividends on Class A
                  Shares, Class B Shares, Class C Shares, Class D Shares and
                  Class E Shares, including the full dividends for all current
                  dividend periods, shall have been declared and paid or a sum
                  sufficient for payment thereof set apart;

                           (2) All unpaid dividends on Noncumulative Shares for
                  the then current dividend period shall have been declared and
                  paid or a sum sufficient for payment therefor set apart; and

                           (3) There shall be no arrearages with respect to the
                  redemption of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares of any
                  series from any sinking fund provided for shares of such
                  series in accordance with the provisions of Section 1 of this
                  Item V.

                  (c) The foregoing restrictions on the payment of dividends or
         other distributions on, or on the purchase, redemption retirement or
         other acquisition of, Common Shares or any other shares ranking on a
         parity with or junior to the Class E Shares shall be inapplicable to
         (i) any payments in lieu of issuance of fractional shares thereof,
         whether upon any merger, conversion, stock dividend or otherwise, (ii)
         the conversion of Class A Shares, Class B Shares, Class C Shares, Class
         D Shares, Class E Shares or Noncumulative Shares into Common Shares, or
         (iii) the exercise by the Corporation of its rights pursuant to Item
         VIII(d) of this Division A, Section 4(d) of Division B or any similar
         Section hereafter contained in these Amended and Restated Articles of
         Incorporation, as amended, with respect to any other class or series of
         capital stock hereafter created or authorized.

                  (d) If, for any taxable year, the Corporation elects to
         designate as "capital gain dividends" (as defined in Section 857 of the
         Code), any portion (the "Capital Gains Amount") of the dividends paid
         or made available for the year to holders of all classes of stock (the
         "Total Dividends"), then, to the extent permissible under the Code and
         to the extent it does not cause any dividends to fail to qualify for
         the dividends paid deduction under Section 561 of the Code, the portion
         of the Capital Gains Amount that shall be allocable to holders of the
         Class E Shares shall be the amount that the total dividends paid or
         made available to the holders of the Class E Shares for the year bears
         to the Total Dividends.

         Section 3.  Redemption.

                  (a)  Subject to the express terms of each series, the 
         Corporation:

                           (1) May, from time to time at the option of the Board
                  of Directors, redeem all or any part of any redeemable series
                  of Class E Shares at the time outstanding at the applicable
                  redemption price for such series fixed in accordance with the
                  provisions of Section 1 of this Item V; and

                           (2) Shall, from time to time, make such redemptions
                  of each series of Class E Shares as may be required to fulfill
                  the requirements of any sinking fund provided for shares of
                  such series at the applicable sinking fund redemption price
                  fixed in accordance with the provisions of Section 1 of this
                  Item V; and shall in each case pay all accrued and unpaid
                  dividends to the redemption date.

                                      -26-


   27




                  (b) (1) Notice of every such redemption shall be mailed,
         postage prepaid, to the holders of record of the Class E Shares to be
         redeemed at their respective addresses then appearing on the books of
         the Corporation, not less than 30 days nor more than 60 days prior to
         the date fixed for such redemption, or such other time prior thereto as
         the Board of Directors shall fix for any series pursuant to Section 1
         of this Item V prior to the issuance thereof. At any time after notice
         as provided above has been deposited in the mail, the Corporation may
         deposit the aggregate redemption price of Class E Shares to be
         redeemed, together with accrued and unpaid dividends thereon to the
         redemption date, with any bank or trust company in Cleveland, Ohio, or
         New York, New York, having capital and surplus of not less than
         $100,000,000, named in such notice and direct that there be paid to the
         respective holders of the Class E Shares so to be redeemed amounts
         equal to the redemption price of the Class E Shares so to be redeemed,
         together with such accrued and unpaid dividends thereon, on surrender
         of the share certificate or certificates held by such holders; and upon
         the deposit of such notice in the mail and the making of such deposit
         of money with such bank or trust company, such holders shall cease to
         be shareholders with respect to such shares; and from and after the
         time such notice shall have been so deposited and such deposit of money
         shall have been so made, such holders shall have no rights or claim
         against the Corporation with respect to such shares, except only the
         right to receive such money from such bank or trust company without
         interest or to exercise before the redemption date any unexpired
         privileges of conversion. In the event less than all of the outstanding
         Class E Shares are to be redeemed, the Corporation shall select by lot
         the shares so to be redeemed in such manner as shall be prescribed by
         the Board of Directors.

                           (2) If the holders of Class E Shares which have been
                  called for redemption shall not within six years after such
                  deposit claim the amount deposited for the redemption thereof,
                  any such bank or trust company shall, upon demand, pay over to
                  the Corporation such unclaimed amounts and thereupon such bank
                  or trust company and the Corporation shall be relieved of all
                  responsibility in respect thereof and to such holders.

                  (c) Any Class E Shares which are (1) redeemed by the
         Corporation pursuant to the provisions of this Section, (2) purchased
         and delivered in satisfaction of any sinking fund requirements provided
         for shares of such series, (3) converted in accordance with the express
         terms thereof, or (4) otherwise acquired by the Corporation, shall
         resume the status of authorized but unissued Class E Shares without
         serial designation.

                  (d) Except in connection with the exercise of the
         Corporation's rights pursuant to Section (d) of Item VIII of this
         Division A, Section 4(d) of Division B or any similar Section hereafter
         contained in these Amended and Restated Articles of Incorporation, as
         amended, with respect to any other class or series of capital stock
         hereafter created or authorized, the Corporation may not purchase or
         redeem (for sinking fund purposes or otherwise) less than all of the
         Class E Shares then outstanding except in accordance with a stock
         purchase offer made to all holders of record of Class E Shares, unless
         all dividends on all Class E Shares then outstanding for all previous
         and current dividend periods shall have been declared and paid or funds
         therefor set apart and all accrued sinking fund obligations applicable
         thereto shall have been complied with.

         Section 4.  Liquidation.

                  (a) (1) In the event of any voluntary or involuntary
         liquidation, dissolution or winding up of the affairs of the
         Corporation, the holders of Class E Shares of any series shall be
         entitled to receive in full out of the assets of the Corporation,
         including its capital, before any amount shall be paid or distributed
         among the holders of the Common Shares or any other shares ranking
         junior to the Class E Shares, the amounts fixed with respect to shares
         of such series in accordance with Section 1 of this Item V, plus an
         amount equal to all dividends accrued and unpaid thereon to the date of
         payment of the amount due pursuant to such liquidation, dissolution or
         winding up of the affairs of the Corporation. In the event the net
         assets of the Corporation legally available therefor are insufficient
         to permit the payment upon all outstanding Class A Shares, Class B
         Shares, Class C Shares, Class D Shares, Class E Shares and
         Noncumulative Shares of the full preferential amount to which they are
         respectively entitled, then such net assets shall be distributed
         ratably upon all outstanding Class A Shares, Class B Shares, Class C
         Shares, Class D Shares, Class E Shares and

                                      -27-


   28



         Noncumulative Shares in proportion to the full preferential amount to
         which each such share is entitled.

                           (2) After payment to the holders of Class E Shares of
                  the full preferential amounts as aforesaid, the holders of
                  Class E Shares, as such, shall have no right or claim to any
                  of the remaining assets of the Corporation.

                  (b) The merger or consolidation of the Corporation into or
         with any other Corporation, the merger of any other Corporation into
         it, or the sale, lease or conveyance of all or substantially all the
         assets of the Corporation, shall not be deemed to be a dissolution,
         liquidation or winding up for the purposes of this Section.

         Section 5.  Voting.

                  (a) The holders of Class E Shares shall have no voting rights,
         except as provided in this Section or required by law.

                  (b) (1) If, and so often as, the Corporation shall be in
         default in the payment of dividends on any series of Class E Shares at
         the time outstanding, whether or not earned or declared, for a number
         of consecutive dividend payment periods which in the aggregate contain
         at least 540 days, all holders of such Class E Shares, voting
         separately as a class, together with all Class A Shares, Class B
         Shares, Class C Shares, Class D Shares and Noncumulative Shares upon
         which like voting rights have been conferred and are exercisable under
         the circumstances described in Subsection 5(c), shall be entitled to
         elect, as herein provided, a total of two members of the Board of
         Directors of the Corporation; provided, however, that the holders of
         such Class E Shares shall not exercise such special class voting rights
         except at meetings of such shareholders for the election of directors
         at which the holders of not less than 50% of such Class E Shares are
         present in person or by proxy; and provided further, that the special
         class voting rights provided for in this paragraph when the same shall
         have become vested shall remain so vested until all accrued and unpaid
         dividends on such Class E Shares then outstanding shall have been paid
         or declared and a sum sufficient for the payment thereof set aside for
         payment, whereupon the holders of such Class E Shares shall be divested
         of their special class voting rights in respect of subsequent elections
         of directors, subject to the revesting of such special class voting
         rights in the event above specified in this paragraph. All dividend
         payments made on the Class E Shares, at any time during which the
         Corporation is in default in the payment of dividends on such Class E
         Shares for any dividend period, shall be deemed to be made in respect
         of the earliest dividend period with respect to which the Corporation
         is in default.

                           (2) In the event of default entitling holders of
                  Class E Shares to elect two directors as specified in
                  paragraph (1) of this Subsection, a special meeting of such
                  holders for the purpose of electing such directors shall be
                  called by the Secretary of the Corporation upon written
                  request of, or may be called by, the holders of record of at
                  least 10% of the Class E Shares upon which such default in the
                  payment of dividends exists and notice thereof shall be given
                  in the same manner as that required for the annual meeting of
                  shareholders; provided, however, that the Corporation shall
                  not be required to call such special meeting if the annual
                  meeting of shareholders shall be called to be held within 90
                  days after the date of receipt of the foregoing written
                  request from the holders of Class E Shares. At any meeting at
                  which such holders of Class E Shares shall be entitled to
                  elect directors, holders of 50% of such Class E Shares,
                  present in person or by proxy, shall be sufficient to
                  constitute a quorum, and the vote of the holders of a majority
                  of such shares so present at any such meeting at which there
                  shall be such a quorum shall be sufficient to elect the
                  members of the Board of Directors which such holders of Class
                  E Shares are entitled to elect as herein provided.
                  Notwithstanding any provision of these Amended and Restated
                  Articles of Incorporation, as amended, or the Code of
                  Regulations of the Corporation or any action taken by the
                  holders of any class of shares fixing the number of directors
                  of the Corporation, the two directors who may be elected by
                  such holders of Class E Shares pursuant to this Subsection
                  shall serve in addition to any other directors then in office
                  or proposed to be elected otherwise than pursuant to this
                  Subsection. Nothing in this Subsection shall prevent any
                  change otherwise permitted in

                                      -28-


   29



                  the total number of or classifications of directors of the
                  Corporation or require the resignation of any director elected
                  otherwise than pursuant to this Subsection. Notwithstanding
                  any classification of the other directors of the Corporation,
                  the two directors elected by such holders of Class E Shares
                  shall be elected annually for terms expiring at the next
                  succeeding annual meeting of shareholders.

                           (3) Upon any divesting of the special class voting
                  rights of the holders of the Class E Shares in respect of
                  elections of directors as provided in this Subsection, the
                  terms of office of all directors then in office elected by
                  such holders shall terminate immediately thereupon. If the
                  office of any director elected by such holders voting as a
                  class becomes vacant by reason of death, resignation, removal
                  from office or otherwise, the remaining director elected by
                  such holders voting as a class may elect a successor who shall
                  hold office for the unexpired term in respect of which such
                  vacancy occurred.

                  (c) If at any time when the holders of Class E Shares are
         entitled to elect directors pursuant to the foregoing provisions of
         this Section the holders of any Class A Shares, Class B Shares, Class C
         Shares, Class D Shares or Noncumulative Shares are entitled to elect
         directors pursuant hereto by reason of any default in the payment of
         dividends thereon, then the voting rights of the Class A Shares, the
         Class B Shares, the Class C Shares, the Class D Shares, the Class E
         Shares and the Noncumulative Shares then entitled to vote shall be
         combined (with each class of shares having a number of votes
         proportional to the aggregate liquidation preference of its outstanding
         shares). In such case, the holders of Class E Shares and of all such
         other shares then entitled so to vote, voting as a class, shall elect
         such directors. If the holders of any such other shares have elected
         such directors prior to the happening of the default or event
         permitting the holders of Class E Shares to elect directors, or prior
         to a written request for the holding of a special meeting being
         received by the Secretary of the Corporation as required above, then a
         new election shall be held with all such other shares and the Class E
         Shares voting together as a single class for such directors, resulting
         in the termination of the term of such previously elected directors
         upon the election of such new directors.

                  (d) The affirmative vote of the holders of at least two-thirds
         of the Class E Shares at the time outstanding, voting separately as a
         class, given in person or by proxy either in writing or at a meeting
         called for the purpose, shall be necessary to effect either of the
         following:

                           (1) Any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of the Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of Class E Shares which
                  are set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class E Shares
                  or of any shares ranking on a parity with or junior to the
                  Class E Shares nor the amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially preferences or voting or other rights
                  of the holders of Class E Shares; or

                           (2) The authorization, creation or increase in the
                  authorized number of any shares, or any security convertible
                  into shares, in either case ranking prior to such series of
                  Class E Shares.

                  (e) In the event, and only to the extent, that (1) Class E
         Shares are issued in more than one series and (2) Ohio law permits the
         holders of a series of a class of capital stock to vote separately as a
         class, the affirmative vote of the holders of at least two-thirds of
         each series of Class E Shares at the time outstanding, voting
         separately as a class, given in person or by proxy either in writing or
         at a meeting called for the purpose of voting on such matters, shall be
         required for any amendment, alteration or repeal, whether by merger,
         consolidation or otherwise, of any of the provisions of these Amended
         and Restated Articles of Incorporation, as amended, or of the Code of
         Regulations of the Corporation which

                                      -29-


   30



         affects adversely and materially the preferences or voting or other
         rights of the holders of such series which are set forth in these
         Amended and Restated Articles of Incorporation, as amended; provided,
         however, neither the amendment of these Amended and Restated Articles
         of Incorporation, as amended, so as to authorize, create or change the
         authorized or outstanding number of Class E Shares or of any shares
         ranking on a parity with or junior to the Class E Shares nor the
         Amendment of the provisions of the Code of Regulations so as to change
         the number or classification of directors of the Corporation shall be
         deemed to affect adversely and materially the preferences or voting or
         other rights of the holders of such series.

         VI.      The Noncumulative Preferred Shares. The Noncumulative 
Preferred Shares shall have the following express terms:

                  Section 1. Series. The Noncumulative Shares may be issued from
         time to time in one or more series. All Noncumulative Shares shall be
         of equal rank and shall be identical, except in respect of the matters
         that may be fixed by the Board of Directors as hereinafter provided,
         and each share of a series shall be identical with all other shares of
         such series, except as to the dates on which and the periods for which
         dividends may be payable. All Noncumulative Shares shall rank on a
         parity with the Class A Shares, the Class B Shares, the Class C Shares,
         the Class D Shares and the Class E Shares, and shall be identical to
         all Class A Shares, Class B Shares, Class C Shares, Class D Shares and
         Class E Shares, except (1) in respect of the matters that may be fixed
         by the Board of Directors as provided in clauses (a) through (i),
         inclusive, of this Section 1 and (2) only dividends on the
         Noncumulative Shares are noncumulative as set forth herein. Subject to
         the provisions of Sections 2 through 5, inclusive, and Item VII of this
         Division, which provisions shall apply to all Noncumulative Shares, the
         Board of Directors hereby is authorized to cause such shares to be
         issued in one or more series, and with respect to each such series, to
         determine and fix prior to the issuance thereof (and thereafter, to the
         extent provided in clause (b) of this Section) the following:

                           (a)  The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c)  The dividend rate or rates of the series, 
                  including the means by which such rates may be established;

                           (d) The dates on which and the period or periods for
                  which dividends, if declared, shall be payable, including the
                  means by which such dates and periods may be established;

                           (e)  The redemption rights and price or prices, if 
                  any, for shares of the series;

                           (f)  The terms and amount of the sinking fund, if 
                  any, for the purchase or redemption of shares of the series;

                           (g)  The amounts payable on shares of the series in 
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item VI) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time 
         amendments to the

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   31



Amended and Restated Articles of Incorporation, as amended, fixing, with respect
to each such series, the matters described in clauses (a) through (i), both
inclusive, of this Section and is authorized to take such actions with respect
thereto as may be required by law in order to effect such amendments.

         Section 2.  Dividends.

                  (a) The holders of Noncumulative Shares of each series, in
         preference to the holders of Common Shares and of any other class of
         shares ranking junior to the Noncumulative Shares, shall be entitled to
         receive out of any funds legally available therefor, if, when and as
         declared by the Board of Directors, dividends in cash at the rate or
         rates for such series fixed in accordance with the provisions of
         Section 1 above and no more, payable on the dates fixed for such
         series. Such dividends shall accrue, in the case of shares of each
         particular series, from and after the date or dates fixed with respect
         to such series; provided, however, that if the Board of Directors fails
         to declare a dividend payable on a dividend payment date on any
         Noncumulative Shares, the holders of the Noncumulative Shares shall
         have no right to receive a dividend in respect of the dividend period
         ending on such dividend payment date, and the Corporation shall have no
         obligation to pay the dividend accrued for such period, whether or not
         dividends on such Noncumulative Shares are declared payable on any
         future dividend payment date. No dividends shall be paid upon or
         declared or set apart for any series of the Noncumulative Shares for
         any dividend period unless at the same time (i) a like proportionate
         dividend for the then current dividend period, ratably in proportion to
         the respective annual dividend rates fixed therefor, shall have been
         paid upon or declared or set apart for all Noncumulative Shares of all
         series then issued and outstanding and entitled to receive such
         dividend and (ii) the dividends payable for the dividend periods
         terminating on the same or any earlier date, ratably in proportion to
         the respective dividend rates fixed therefor, shall have been paid upon
         or declared or set apart for all Class A Shares, Class B Shares, Class
         C Shares, Class D Shares and Class E Shares then issued and outstanding
         and entitled to receive such dividends.

                  (b) So long as any Noncumulative Shares shall be outstanding
         no dividend, except a dividend payable in Common Shares or other shares
         ranking junior to the Noncumulative Shares, shall be paid or declared
         or any distribution be made, except as aforesaid, in respect of the
         Common Shares or any other shares ranking junior to the Noncumulative
         Shares, nor shall any Common Shares or any other shares ranking junior
         to the Noncumulative Shares be purchased, retired or otherwise acquired
         by the Corporation, except out of the proceeds of the sale of Common
         Shares or other shares of the Corporation ranking junior to the
         Noncumulative Shares received by the Corporation subsequent to the date
         of first issuance of Noncumulative Shares of any series, unless:

                           (1) All accrued and unpaid dividends on Class A
                  Shares, Class B Shares, Class C Shares, Class D Shares and
                  Class E Shares including the full dividends for all current
                  dividend periods, shall have been declared and paid or a sum
                  sufficient for payment thereof set apart;

                           (2) All unpaid dividends on Noncumulative Shares for
                  the then current dividend period shall have been declared and
                  paid or a sum sufficient for payment therefor set apart; and

                           (3) There shall be no arrearages with respect to the
                  redemption of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares of any
                  series from any sinking fund provided for shares of such
                  series in accordance with the provisions of Section 1 of this
                  Item VI.

                  (c) The foregoing restrictions on the payment of dividends or
         other distributions on, or on the purchase, redemption retirement or
         other acquisition of, Common Shares or any other shares ranking on a
         parity with or junior to the Noncumulative Shares shall be inapplicable
         to (i) any payments in lieu of issuance of fractional shares thereof,
         whether upon any merger, conversion, stock dividend or otherwise, (ii)
         the conversion of Class A Shares, Class B Shares, Class C Shares, Class
         D Shares, Class E Shares or Noncumulative Shares into Common Shares or
         (iii) the exercise by the Corporation of its rights pursuant to Item
         VIII(d) of this Division A, Section 4(d) of Division B or any similar
         Section hereafter contained in these Amended and Restated Articles of
         Incorporation with respect to

                                      -31-


   32



         any other class or series of capital stock hereafter created or 
         authorized.

                  (d) If, for any taxable year, the Corporation elects to
         designate as "capital gain dividends" (as defined in Section 857 of the
         Code), any portion (the "Capital Gains Amount") of the dividends paid
         or made available for the year to holders of all classes of stock (the
         "Total Dividends"), then, to the extent permissible under the Code and
         to the extent it does not cause any dividends to fail to qualify for
         the dividends paid deduction under Section 561 of the Code, the portion
         of the Capital Gains Amount that shall be allocable to holders of the
         Noncumulative Shares shall be the amount that the total dividends paid
         or made available to the holders of the Noncumulative Shares for the
         year bears to the Total Dividends.

         Section 3.  Redemption.

                  (a)  Subject to the express terms of each series, the 
         Corporation:

                           (1) May, from time to time at the option of the Board
                  of Directors, redeem all or any part of any redeemable series
                  of Noncumulative Shares at the time outstanding at the
                  applicable redemption price for such series fixed in
                  accordance with the provisions of Section 1 of this Item VI;
                  and

                           (2) Shall, from time to time, make such redemptions
                  of each series of Noncumulative Shares as may be required to
                  fulfill the requirements of any sinking fund provided for
                  shares of such series at the applicable sinking fund
                  redemption price fixed in accordance with the provisions of
                  Section 1 of this Item VI; and shall, in each case, pay all
                  unpaid dividends for the then current dividend period to the
                  redemption date.

                  (b) (1) Notice of every such redemption shall be mailed,
         postage prepaid, to the holders of record of the Noncumulative Shares
         to be redeemed at their respective addresses then appearing on the
         books of the Corporation, not less than 30 days nor more than 60 days
         prior to the date fixed for such redemption, or such other time prior
         thereto as the Board of Directors shall fix for any series pursuant to
         Section 1 of this Item VI prior to the issuance thereof. At any time
         after notice as provided above has been deposited in the mail, the
         Corporation may deposit the aggregate redemption price of Noncumulative
         Shares to be redeemed, together with accrued and unpaid dividends
         thereon for the then current dividend period to the redemption date,
         with any bank or trust company in Cleveland, Ohio, or New York, New
         York, having capital and surplus of not less than $100,000,000, named
         in such notice and direct that there be paid to the respective holders
         of the Noncumulative Shares so to be redeemed amounts equal to the
         redemption price of the Noncumulative Shares so to be redeemed together
         with such accrued and unpaid dividends thereon for the then current
         dividend period, on surrender of the share certificate or certificates
         held by such holders; and upon the deposit of such notice in the mail
         and the making of such deposit of money with such bank or trust
         company, such holders shall cease to be shareholders with respect to
         such shares; and from and after the time such notice shall have been so
         deposited and such deposit of money shall have been so made, such
         holders shall have no rights or claim against the Corporation with
         respect to such shares, except only the right to receive such money
         from such bank or trust company without interest or to exercise before
         the redemption date any unexpired privileges of conversion. In the
         event less than all of the outstanding Noncumulative Shares are to be
         redeemed, the Corporation shall select by lot the shares so to be
         redeemed in such manner as shall be prescribed by the Board of
         Directors.

                           (2) If the holders of Noncumulative Shares which have
                  been called for redemption shall not within six years after
                  such deposit claim the amount deposited for the redemption
                  thereof, any such bank or trust company shall, upon demand,
                  pay over to the Corporation such unclaimed amounts and
                  thereupon such bank or trust company and the Corporation shall
                  be relieved of all responsibility in respect thereof and to
                  such holders.

                  (c) Any Noncumulative Shares which are (1) redeemed by the
         Corporation pursuant to the provisions of this Section, (2) purchased
         and delivered in satisfaction of any sinking fund requirements provided
         for shares of such series, (3) converted in accordance with the express
         terms thereof, or (4) otherwise acquired by the Corporation, shall
         resume the status of authorized but unissued Noncumulative Shares
         without serial designation.

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   33




                  (d) Except in connection with the exercise of the
         Corporation's rights pursuant to Section (d) of Item VIII of this
         Division A, Section 4(d) of Division B or any similar Section hereafter
         contained in these Amended and Restated Articles of Incorporation, as
         amended, with respect to any other class or series of capital stock
         hereafter created or authorized, the Corporation may not purchase or
         redeem (for sinking fund purposes or otherwise) of less than all of the
         Noncumulative Shares then outstanding except in accordance with a stock
         purchase offer made to all holders of record of Noncumulative Shares,
         unless all dividends on all Noncumulative Shares then outstanding for
         the then current dividend period shall have been declared and paid or
         funds therefor set apart and all accrued sinking fund obligations
         applicable thereto shall have been complied with.

         Section 4.  Liquidation.

                  (a) (1) In the event of any voluntary or involuntary
         liquidation, dissolution or winding up of the affairs of the
         Corporation, the holders of Noncumulative Shares of any series shall be
         entitled to receive in full out of the assets of the Corporation,
         including its capital, before any amount shall be paid or distributed
         among the holders of the Common Shares or any other shares ranking
         junior to the Noncumulative Shares, the amounts fixed with respect to
         shares of such series in accordance with Section 1 of this Item VI,
         plus an amount equal to all dividends accrued and unpaid thereon for
         the then current dividend period to the date of payment of the amount
         due pursuant to such liquidation, dissolution or winding up of the
         affairs of the Corporation. In the event the net assets of the
         Corporation legally available therefor are insufficient to permit the
         payment upon all outstanding Class A Shares, Class B Shares, Class C
         Shares, Class D Shares, Class E Shares and Noncumulative Shares of the
         full preferential amount to which they are respectively entitled, then
         such net assets shall be distributed ratably upon all outstanding
         Noncumulative Shares in proportion to the full preferential amount to
         which each such share is entitled.

                           (2) After payment to the holders of Noncumulative
                  Shares of the full preferential amounts as aforesaid, the
                  holders of Noncumulative Shares, as such, shall have no right
                  or claim to any of the remaining assets of the Corporation.

                  (b) The merger or consolidation of the Corporation into or
         with any other Corporation, the merger of any other Corporation into
         it, or the sale, lease or conveyance of all or substantially all the
         assets of the Corporation, shall not be deemed to be a dissolution,
         liquidation or winding up for the purposes of this Section.

         Section 5.  Voting.

                  (a) The holders of Noncumulative Shares shall have no voting
         rights, except as provided in this Section or required by law.

                  (b)(1) If, and so often as, the Corporation shall not have
         fully paid, or shall not have declared and set aside a sum sufficient
         for the payment of, dividends on any series of Noncumulative Shares at
         the time outstanding, for a number of consecutive dividend payment
         periods which in the aggregate contain at least 540 days, the holders
         of such Noncumulative Shares, voting separately as a class, together
         with all Class A Shares, Class B Shares, Class C Shares, Class D Shares
         and Class E Shares upon which like voting rights have been conferred
         and are exercisable, shall be entitled to elect, as herein provided,
         two members of the Board of Directors of the Corporation; provided,
         however, that the holders of such Noncumulative Shares shall not
         exercise such special class voting rights except at meetings of such
         shareholders for the election of directors at which the holders of not
         less than 50% of such Noncumulative Shares are present in person or by
         proxy; and provided further, that the special class voting rights
         provided for in this paragraph when the same shall have become vested
         shall remain so vested until the Corporation shall have fully paid, or
         shall have set aside a sum sufficient for the payment of, dividends on
         such Noncumulative Shares then outstanding for a number of consecutive
         dividend payment periods which in the aggregate contain at least 360
         days, whereupon the holders of such Noncumulative Shares shall be
         divested of their special class voting rights in respect of subsequent
         elections of directors, subject to the revesting of such special class
         voting rights in the event above specified in this paragraph.

                                      -33-


   34



                           (2) In the event of default entitling holders of
                  Noncumulative Shares to elect two directors as specified in
                  paragraph (1) of this Subsection, a special meeting of such
                  holders for the purpose of electing such directors shall be
                  called by the Secretary of the Corporation upon written
                  request of, or may be called by, the holders of record of at
                  least 10% of the Noncumulative Shares upon which such default
                  in the payment of dividends exists and notice thereof shall be
                  given in the same manner as that required for the annual
                  meeting of shareholders; provided, however, that the
                  Corporation shall not be required to call such special meeting
                  if the annual meeting of shareholders shall be called to be
                  held within 90 days after the date of receipt of the foregoing
                  written request from the holders of Noncumulative Shares. At
                  any meeting at which such holders of Noncumulative Shares
                  shall be entitled to elect directors, holders of 50% of such
                  Noncumulative Shares, present in person or by proxy, shall be
                  sufficient to constitute a quorum, and the vote of the holders
                  of a majority of such shares so present at any such meeting at
                  which there shall be such a quorum shall be sufficient to
                  elect the members of the Board of Directors which such holders
                  of Noncumulative Shares are entitled to elect as herein
                  provided. Notwithstanding any provision of these Amended and
                  Restated Articles of Incorporation, as amended, or the Code of
                  Regulations of the Corporation or any action taken by the
                  holders of any class of shares fixing the number of directors
                  of the Corporation, the two directors who may be elected by
                  such holders of Noncumulative Shares pursuant to this
                  Subsection shall serve in addition to any other directors then
                  in office or proposed to be elected otherwise than pursuant to
                  this Subsection. Nothing in this Subsection shall prevent any
                  change otherwise permitted in the total number of or
                  classifications of directors of the Corporation nor require
                  the resignation of any director elected otherwise than
                  pursuant to this Subsection. Notwithstanding any
                  classification of the other directors of the Corporation, the
                  two directors elected by such holders of Noncumulative Shares
                  shall be elected annually for terms expiring at the next
                  succeeding annual meeting of shareholders.

                           (3) Upon any divesting of the special class voting
                  rights of the holders of the Noncumulative Shares in respect
                  of elections of directors as provided in this Subsection, the
                  terms of office of all directors then in office elected by
                  such holders shall terminate immediately thereupon. If the
                  office of any director elected by such holders voting as a
                  class becomes vacant by reason of death, resignation, removal
                  from office or otherwise, the remaining director elected by
                  such holders voting as a class may elect a successor who shall
                  hold office for the unexpired term in respect of which such
                  vacancy occurred.

                  (c) If at any time when the holders of Noncumulative Shares
         are entitled to elect directors pursuant to the foregoing provisions of
         this Section the holders of any Class A Shares, Class B Shares, Class C
         Shares, Class D Shares and Class E Shares, are entitled to elect
         directors pursuant hereto by reason of any default in the payment of
         dividends thereon, then the voting rights of the Class A Shares, the
         Class B Shares, the Class C Shares, the Class D Shares, the Class E
         Shares and Noncumulative Shares then entitled to vote shall be combined
         (with class of shares having a number of votes proportional to the
         aggregate liquidation preference of its outstanding shares). In such
         case, the holders of Noncumulative Shares and of all such other shares
         then entitled so to vote, voting as a class, shall elect such
         directors. If the holders of any such other shares have elected such
         directors prior to the happening of the default or event permitting the
         holders of Noncumulative Shares to elect directors, or prior to a
         written request for the holding of a special meeting being received by
         the Secretary of the Corporation as required above, then a new election
         shall be held with all such other shares and the Noncumulative Shares
         voting together as a single class for such directors, resulting in the
         termination of the term of such previously elected directors upon the
         election of such new directors.

                  (d) The affirmative vote of the holders of at least two-thirds
         of the Noncumulative Shares at the time outstanding, voting separately
         as a class, given in person or by proxy either in writing or at a
         meeting called for the purpose, shall be necessary to effect either of
         the following:

                           (1)  Any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of the Amended and

                                      -34-


   35



                  Restated Articles of Incorporation, as amended, or of the Code
                  of Regulations of the Corporation which affects adversely and
                  materially the preferences or voting or other rights of the
                  holders of Noncumulative Shares which are set forth in these
                  Amended and Restated Articles of Incorporation, as amended;
                  provided, however, neither the amendment of these Amended and
                  Restated Articles of Incorporation, as amended, so as to
                  authorize, create or change the authorized or outstanding
                  number of Noncumulative Shares or of any shares ranking on a
                  parity with or junior to the Noncumulative Shares nor the
                  amendment of the provisions of the Code of Regulations so as
                  to change the number or classification of directors of the
                  Corporation shall be deemed to affect adversely and materially
                  preferences or voting or other rights of the holders of
                  Noncumulative Shares; or

                           (2) The authorization, creation or increase in the
                  authorized number of any shares, or any security convertible
                  into shares, in either case ranking prior to such
                  Noncumulative Shares.

                  (e) In the event, and only to the extent, that (1)
         Noncumulative Shares are issued in more than one series and (2) Ohio
         law permits the holders of a series of a class of capital stock to vote
         separately as a class, the affirmative vote of the holders of at least
         two-thirds of each series of the Noncumulative Shares at the time
         outstanding, voting separately as a class, given in person or by proxy
         either in writing or at a meeting called for the purpose of voting on
         such matters, shall be required for any amendment, alteration or
         repeal, whether by merger, consolidation or otherwise, of any of the
         provisions of these Amended and Restated Articles of Incorporation, as
         amended, or of the Code of Regulations of the Corporation which affects
         adversely and materially the preferences or voting or other rights of
         the holders of such series which are set forth in these Amended and
         Restated Articles of Incorporation, as amended; provided, however,
         neither the amendment of these Amended and Restated Articles of
         Incorporation, as amended, so as to authorize, create or change the
         authorized or outstanding number of Noncumulative Shares or of any
         shares remaining on a parity with or junior to the Noncumulative Shares
         nor the amendment of the provisions of the Code of Regulations so as to
         change the number or classification of directors of the Corporation
         shall be deemed to affect adversely and materially preferences or
         voting or other rights of the holder of such series.

         VII.  Definitions.  For the purposes of this Division:

                  (a) Whenever reference is made to shares "ranking prior to"
         Class A Shares, Class B Shares, Class C Shares, Class D Shares, Class E
         Shares or Noncumulative Shares, such reference shall mean and include
         all shares of the Corporation in respect of which the rights of the
         holders thereof as to the payment of dividends or as to distributions
         in the event of a voluntary or involuntary liquidation, dissolution or
         winding up of the affairs of the Corporation are given preference over
         the rights of the holders of Class A Shares, Class B Shares, Class C
         Shares, Class D Shares, Class E Shares or Noncumulative Shares, as the
         case may be;

                  (b) Whenever reference is made to shares "on a parity with"
         Class A Shares, Class B Shares, Class C Shares, Class D Shares, Class E
         Shares or Noncumulative Shares, such reference shall mean and include
         all shares of the Corporation in respect of which the rights of the
         holders thereof as to the payment of dividends or as to distributions
         in the event of a voluntary or involuntary liquidation, dissolution or
         winding up of the affairs of the Corporation rank equally (except as to
         the amounts fixed therefor) with the rights of the holders of Class A
         Shares, Class B Shares, Class C Shares, Class D Shares, Class E Shares
         or Noncumulative Shares, as the case may be; and

                  (c) Whenever reference is made to shares "ranking junior to"
         Class A Shares, Class B Shares, Class C Shares, Class D Shares, Class E
         Shares or Noncumulative Shares, such reference shall mean and include
         all shares of the Corporation other than those defined under
         Subsections (a) and (b) of this Section as shares "ranking prior to" or
         "on a parity with" Class A Shares, Class B Shares, Class C Shares,
         Class D Shares, Class E Shares or Noncumulative Shares, as the case may
         be.

         VIII.  Restrictions on Transfer to Preserve Tax Benefit; Shares Subject
to Redemption.

                                      -35-


   36



                  (a) Definitions. For the purposes of this Item VIII of this
         Division A of this Article FOURTH, the following terms shall have the
         following meanings:

                  "Beneficial Ownership" shall mean ownership of Preferred
         Shares by a Person who would be treated as an owner of such Preferred
         Shares either directly or constructively through the application of
         Section 544 of the Code, as modified by Section 856(h) of the Code. The
         terms "Beneficial Owner," "Beneficially Owns" and "Beneficially Owned"
         shall have the correlative meanings.

                  "Code" shall mean the Internal Revenue Code of 1986, as
         amended from time to time.

                  "Constructive Ownership" shall mean ownership of Preferred
         Shares by a Person who would be treated as an owner of such Preferred
         Shares either directly or constructively through the application of
         Section 318 of the Code, as modified by Section 856(d)(5) of the Code.
         The terms "Constructive Owner," "Constructively Owns" and
         "Constructively Owned" shall have the correlative meanings.

                  "Excess Preferred Shares" shall mean any Preferred Shares (i)
         acquired or proposed to be acquired by any Person pursuant to a
         Transfer to the extent that, if effective, such Transfer would result
         in the transferee either Beneficially Owning Preferred Shares or
         Constructively Owning Preferred Shares in excess of the Ownership
         Limit, or (ii) which are the subject of a Transfer that, if effective,
         which would result in the Corporation being "closely held" within the
         meaning of Section 856(h) of the Code.

                  "Market Price" shall mean, with respect to any series of any
         class of Preferred Shares, the last reported sales price of such series
         reported on the New York Stock Exchange on the trading day immediately
         preceding the relevant date or, if shares of such series are not then
         traded on the New York Stock Exchange, the last reported sales price of
         shares of such series on the trading day immediately preceding the
         relevant date as reported on any exchange or quotation system over
         which the shares of such series may be traded, or if shares of such
         series are not then traded over any exchange or quotation system, then
         the market price of shares of such series on the relevant date as
         determined in good faith by the Board of Directors of the Corporation.

                  "Ownership Limit" shall mean, with respect to each series of
         each class of Preferred Shares, 9.8% of the outstanding shares of such
         series.

                  "Person" shall mean an individual, corporation, partnership,
         estate, trust (including a trust qualified under Section 401(a) or
         501(c)(17) of the Code), a portion of a trust permanently set aside for
         or to be used exclusively for the purposes described in Section 642(c)
         of the Code, an association, a private foundation within the meaning of
         Section 509(a) of the Code, a joint stock company, other entity or a
         group as that term is used for purposes of Section 13(d)(3) of the
         Securities Exchange Act of 1934, as amended; provided, however, that a
         "person" does not mean an underwriter which participates in a public
         offering of Preferred Shares, for a period of 35 days following the
         purchase by such underwriter of such Preferred Shares.

                  "Preferred Shares" shall mean, collectively, Class A Shares,
         Class B Shares, Class C Shares, Class D Shares, Class E Shares and
         Noncumulative Shares.

                  "REIT" shall mean a Real Estate Investment Trust under Section
         856 of the Code.

                  "Transfer" shall mean any sale, transfer, gift, assignment,
         devise or other disposition of Preferred Shares (including, without
         limitation, (i) the granting of any option or entering into any
         agreement for the sale, transfer or other disposition of Preferred
         Shares or (ii) the sale, transfer, assignment or other disposition of
         any securities or rights convertible into or exchangeable for Preferred
         Shares), whether voluntary or involuntary, whether of record or
         beneficially and whether by operation of law or otherwise.

                  (b)  Restrictions on Transfers.

                           (i) Except as provided in Section (i) of this Item
                  VIII of this Division A of this Article FOURTH, no Person
                  shall Beneficially Own or

                                      -36-


   37



                  Constructively Own shares of any series of any class of
                  Preferred Shares in excess of the Ownership Limit applicable
                  to such series.

                           (ii) Except as provided in Section (i) of this Item
                  VIII of this Division A of this Article FOURTH, any Transfer
                  that, if effective, would result in any Person Beneficially
                  Owning shares of any series of any class of Preferred Shares
                  in excess of the Ownership Limit applicable to such series
                  shall be void ab initio as to the Transfer of such Preferred
                  Shares which would be otherwise Beneficially Owned by such
                  Person in excess of such Ownership Limit, and the intended
                  transferee shall acquire no rights in such Preferred Shares.

                           (iii) Except as provided in Section (i) of this Item
                  VIII of this Division A of this Article FOURTH, any Transfer
                  that, if effective, would result in any Person Constructively
                  Owning shares of any series of any class of Preferred Shares
                  in excess of the Ownership Limit applicable to such series
                  shall be void ab initio as to the Transfer of such Preferred
                  Shares which would be otherwise Constructively Owned by such
                  Person in excess of such amount, and the intended transferee
                  shall acquire no rights in such Preferred Shares.

                           (iv) Notwithstanding any other provisions contained
                  in this Item VIII, any Transfer (whether or not such Transfer
                  is the result of a transaction entered into through the
                  facilities of the New York Stock Exchange) or other event
                  that, if effective, would result in the Corporation being
                  "closely held" within the meaning of Section 856(h) of the
                  Code, or would otherwise result in the Corporation failing to
                  qualify as a REIT (including, but not limited to, a Transfer
                  or other event that would result in the Corporation owning
                  (directly or Constructively) an interest in a tenant that is
                  described in Section 856(d)(2)(B) of the Code if the income
                  derived by the Corporation from such tenant would cause the
                  Corporation to fail to satisfy any of the gross income
                  requirement of Section 856(c) of the Code) shall be void ab
                  initio as to the Transfer of the Preferred Shares or other
                  event which would cause the Corporation to be "closely held"
                  within the meaning of Section 856(h) of the Code or would
                  otherwise result in the Corporation failing to qualify as a
                  REIT; and the intended transferee or owner or Constructive or
                  Beneficial Owner shall acquire or retain no rights in such
                  Preferred Shares.

                           (v) For purposes of construing the foregoing
                  provisions, any attempt to transfer Preferred Shares in
                  violation of the Ownership Limit applicable to the series of
                  the class of such Preferred Shares (as such Ownership Limit
                  may be modified by the Board of Directors pursuant to Section
                  (h) of Item VIII) shall be construed as causing such Preferred
                  Shares to be transferred by operation of law to the
                  Corporation as trustee of a trust for the exclusive benefit of
                  the person or persons to whom such Preferred Shares can
                  ultimately be transferred without violating the Ownership
                  Limit and any Excess Preferred Shares while held in such trust
                  shall not have any voting rights, shall not be considered for
                  purposes of any shareholder vote or for determining a quorum
                  for such a vote, and shall not be entitled to any dividends or
                  other distributions.

                  (c) Remedies for Breach. If the Board of Directors or its
         designees shall at any time determine in good faith that a Transfer has
         taken place in violation of Section (b) of Item VIII of this Division A
         of this Article FOURTH or that a Person intends to acquire or has
         attempted to acquire beneficial ownership (determined without reference
         to any rules of attribution), Beneficial Ownership or Constructive
         Ownership of any Preferred Shares of the Corporation in violation of
         Section (b) of Item VIII of this Division A of this Article FOURTH, or
         that any such Transfer, intended or attempted acquisition or
         acquisition would jeopardize the status of the Corporation as a REIT
         under the Code, the Board of Directors or its designees shall take such
         actions as it deems advisable to refuse to give effect or to prevent
         such Transfer, including, but not limited to, refusing to give effect
         to such Transfer on the books of the Corporation or instituting
         proceedings to enjoin such Transfer and, in addition, exercising its
         rights under Section (d) of Item VIII of this Division A of Article
         FOURTH.

                  (d)  Purchase Right in Excess Preferred Shares.  Beginning on
         the date of the occurrence of a Transfer which, if consummated, in the
         good faith judgment of

                                      -37-


   38



         the Board of Directors of the Corporation, could result in Excess
         Preferred Shares the Excess Preferred Shares, subject to such transfer
         shall be deemed to have been offered for sale to the Corporation, or
         its designee, at a price per share equal to the lesser of (i) the price
         per share in the transaction that created such Excess Preferred Shares
         (or, in the case of a devise or gift, the Market Price at the time of
         such devise or gift) and (ii) the Market Price on the date the
         Corporation, or its designee, accepts such offer. The Corporation shall
         have the right to accept such offer for a period of 90 days after the
         later of (i) the date of such Transfer and (ii) if the Corporation does
         not receive a notice of such Transfer pursuant to Section (e) of Item
         VIII of this Division A of this Article FOURTH, the date the Board of
         Directors determines in good faith that such Transfer has occurred.
         Prompt payment of the purchase price shall be made in such reasonable
         manner as may be determined by the Corporation. From and after the date
         fixed for purchase by the Corporation, and so long as payment of the
         purchase price for the Excess Preferred Shares to be so purchased shall
         have been made or duly provided for, the holder of any Excess Preferred
         Shares so called for purchase shall cease to be entitled to dividends,
         distributions, voting rights and other benefits with respect to such
         Excess Preferred Shares, excepting only the right to payment of the
         purchase price fixed as aforesaid. Any dividend or distribution paid to
         a proposed transferee of Excess Preferred Shares prior to the discovery
         by the Corporation that the Excess Preferred Shares have been
         transferred in violation of Section (b) of Item VIII of this Division A
         of this Article FOURTH shall be repaid to the Corporation upon demand.
         If the foregoing provisions are determined to be void or invalid by
         virtue of any legal decision, statute, rule or regulation, then the
         intended transferee of such Excess Preferred Shares shall be deemed, at
         the option of the Corporation, to have acted as agent on behalf of the
         Corporation in acquiring such Excess Preferred Shares and to hold such
         Excess Preferred Shares on behalf of the Corporation.

                  (e) Notice of Restricted Transfer. Any Person who acquires or
         attempts to acquire Preferred Shares or other securities in violation
         of subparagraph (b) of this Item VIII, or any Person who owns or will
         own Excess Preferred Shares as a result of an event under subparagraph
         (b) of this Item VIII, shall immediately give written notice to the
         Corporation of such event and shall provide to the Corporation such
         other information as the Corporation may request in order to determine
         the effect, if any, of such Transfer or attempted Transfer or other
         event on the Corporation's status as a REIT.

                  (f)  Owners Required to Provide Information.  From and after
         the date of the Initial Public Offering:

                           (i) every Beneficial Owner of more than 5.0% (or such
                  other percentage, between 0.5% and 5.0%, as provided in the
                  regulations promulgated pursuant to the Code) of the
                  outstanding Preferred Shares of the Corporation shall, within
                  30 days after January 1 of each year, give written notice to
                  the Corporation stating the name and address of such
                  Beneficial Owner, the number of shares Beneficially Owned, and
                  description of how such shares are held. Each such Beneficial
                  Owner shall provide to the Corporation such additional
                  information as the Corporation may request in order to
                  determine the effect, if any, of such Beneficial Ownership on
                  the Corporation's status as a REIT.

                           (ii) each Person who is a Beneficial Owner or
                  Constructive Owner of Preferred Shares and each Person
                  (including the shareholder of record) who is holding Preferred
                  Shares for a Beneficial Owner or Constructive Owner shall
                  provide to the Corporation such information that the
                  Corporation may request, in good faith, in order to determine
                  the Corporation's status as a REIT.

                  (g) Remedies Not Limited. Nothing contained in this Division A
         of this Article FOURTH shall limit the authority of the Board of
         Directors to take such other action as it deems necessary or advisable
         to protect the Corporation and the interests of its shareholders by
         preservation of the Corporation's status as a REIT.

                  (h) Ambiguity. In the case of an ambiguity in the application
         of any of the provisions of Item VIII of this Division A of this
         Article FOURTH, including any definition contained in Section (a) of
         Item VIII, the Board of Directors shall have the power to determine the
         application of the provisions of this Item VIII

                                      -38-


   39



         with respect to any situation based on the facts known to it.

                  (i)  Exceptions.

                           (i) Subject to Section (b)(iv) of this Item VIII of
                  this Division A, the Board of Directors may exempt a Person
                  from the Ownership Limit applicable to a series of a class of
                  Preferred Shares if such Person is not an individual (other
                  than pension plans described in Section 856(h)(3)) for
                  purposes of Section 542(a)(2) of the Code if the Board of
                  Directors obtains such representations and undertakings from
                  such Person as are reasonably necessary to ascertain that no
                  individual's Beneficial Ownership of such Preferred Shares
                  will violate the Ownership Limit, and agrees that any
                  violation or attempted violation will result in such Preferred
                  Shares in excess of the Ownership Limit being subject to
                  repurchase by the Corporation as set forth in Section (d) of
                  Item VIII of this Division A of this Article FOURTH.

                           (ii) The Board of Directors may exempt a Person from
                  the limitation on such Person Constructively Owning Preferred
                  Shares in excess of the Ownership Limit applicable to a series
                  of a class of such Preferred Shares if such Person does not
                  own and represents that it will not own, directly or
                  constructively (by virtue of the application of Section 318 of
                  the Code, as modified by Section 856(d)(5) of the Code), more
                  than a 9.8% interest (as set forth in Section 856(d)(2)(B)) in
                  a tenant of any real property owned or leased by the
                  Corporation, if the Board of Directors obtains such
                  representations and undertakings from such Person as are
                  reasonably necessary to ascertain this fact and agrees that
                  any violation or attempted violation will result in such
                  Preferred Shares in excess of the Ownership Limit being deemed
                  to be Excess Preferred Shares and subject to repurchase by the
                  Corporation as set forth in Section (d) of Item VIII of this
                  Division A of this Article FOURTH.

         IX.  Legend.  Each certificate for Preferred Shares shall bear the 
following legend:

         "The Preferred Shares represented by this certificate are subject to
restrictions on transfer for the purpose of the corporation's maintenance of its
status as a Real Estate Investment Trust under the Internal Revenue Code of
1986, as amended. Subject to certain provisions of the Corporation's Articles of
Incorporation, no Person may Beneficially Own or Constructively Own shares of
any series of any class of Preferred Shares in excess of 9.8% of the outstanding
Preferred Shares of such series. Any Person who attempts to Beneficially Own or
Constructively Own shares of any series of any class of Preferred Shares in
excess of the above limitations must immediately notify the Corporation. All
capitalized terms in this legend have the meanings defined in the Corporation's
Articles of Incorporation, a copy of which, including the restrictions on
transfer, will be sent without charge to each shareholder who so requests. If
the restrictions on transfer are violated, certain of the Preferred Shares
represented hereby may be subject to repurchase by the Corporation on the terms
and conditions set forth in the Corporation's Articles of Incorporation.

                                   DIVISION B

         Subject to the terms of the Class A Cumulative Preferred Shares, the
Class B Cumulative Preferred Shares, the Class C Cumulative Preferred Shares,
the Class D Cumulative Preferred Shares, the Class E Cumulative Preferred Shares
and the Noncumulative Preferred Shares, the Common Shares shall have the
following express terms:

         Section 1. Dividend Rights. The holders of Common Shares shall be
entitled to receive, when, as and if declared by the Board of Directors of the
Corporation, out of the assets of the Corporation which are by law available
therefor, dividends or distributions payable in cash, in property or in
securities of the Corporation.

         Section 2. Rights Upon Liquidation. In the event of any voluntary or
involuntary liquidation, dissolution or winding up of, or any distribution of
the assets of, the Corporation, each holder of Common Shares shall be entitled
to receive, ratably with each other holder of Common Shares, that portion of the
assets of the Corporation available for distribution to its shareholders as the
number of Common Shares held by such holder bears to the total number of Common
Shares then outstanding.

                                      -39-


   40



         Section 3. Voting Rights. The holders of Common Shares shall be
entitled to vote on all matters (for which holders of Common Shares shall be
entitled to vote thereon) at all meetings of the shareholders of the
Corporation, and shall be entitled to one vote for each Common Share entitled to
vote at such meeting.

         Section 4.  Restrictions on Transfer to Preserve Tax Benefit; Common 
Shares Subject to Redemption.

                  (a) Definitions. For the purposes of this Section 4 of this
         Division B of this Article FOURTH, the following terms shall have the
         following meanings:

                  "Beneficial Ownership" shall mean ownership of Common Shares
         by a Person who would be treated as an owner of such Common Shares
         either directly or constructively through the application of Section
         544 of the Code, as modified by Section 856(h)(1)(B) of the Code. The
         terms "Beneficial Owner," "Beneficially Owns" and "Beneficially Owned"
         shall have the correlative meanings.

                  "Code" shall mean the Internal Revenue Code of 1986, as
         amended from time to time.

                  "Constructive Ownership" shall mean ownership of Common Shares
         by a Person who would be treated as an owner of such Common Shares
         either directly or Constructively through the application of Section
         318 of the Code, as modified by Section 856(d)(5) of the Code. The
         terms "Constructive Owner," "Constructively Owns" and "Constructively
         Owned" shall have the correlative meanings.

                  "Excess Shares" shall mean any Common Shares (i) acquired or
         proposed to be acquired by any Person (other than an Existing Holder)
         pursuant to a Transfer to the extent that, if effective, such Transfer
         would result in the transferee either (A) Beneficially Owning Common
         Shares in excess of the Ownership Limit or (B) Constructively Owning
         Common Shares in excess of the Related Party Limit, (ii) acquired or
         proposed to be acquired by an Existing Holder pursuant to a Transfer to
         the extent that, if effective, such Transfer would result in such
         Existing Holder Beneficially Owning Common Shares in excess of the
         Existing Holder Limit for such Existing Holder, or (iii) which are the
         subject of a Transfer that, if effective, which would result in (A) the
         Common Shares being owned by fewer than 100 Persons (determined without
         reference to any rules of attribution), or (B) the Corporation being
         "closely held" within the meaning of Section 856(h) of the Code.

                  "Existing Holder" shall mean (i) Bert L. Wolstein, (ii) Scott
         A. Wolstein, (iii) James A. Schoff, and (iv) any Person to whom an
         Existing Holder Transfers Beneficial Ownership of Common Shares causing
         such transferee to Beneficially Own Common Shares in excess of the
         Ownership Limit.

                  "Existing Holder Limit" (i) for any Existing Holder who is an
         Existing Holder by virtue of clause (i), (ii) or (iii) of the
         definition thereof, shall mean, initially, the percentage of the
         outstanding Common Shares Beneficially Owned by such Existing Holder
         upon the consummation of the Initial Public Offering, and after any
         adjustment pursuant to Section (4)(i) of this Division B of this
         Article FOURTH, shall mean such percentage of the outstanding Common
         Shares as so adjusted; and (ii) for any Existing Holder who becomes an
         Existing Holder by virtue of clause (iv) of the definition thereof,
         shall mean, initially, the percentage of the outstanding Common Shares
         Beneficially Owned by such Existing Holder at the time that such
         Existing Holder becomes an Existing Holder, and after any adjustment
         pursuant to Section 4(i) of this Division B of this Article FOURTH,
         shall mean such percentage of the outstanding Common Shares as so
         adjusted. From and after the date of the Initial Public Offering, the
         secretary of the Corporation shall maintain and, upon request, make
         available to each Existing Holder, a schedule which sets forth the then
         current Existing Holder Limits for each Existing Holder.

                  "Initial Public Offering" means the sale of Common Shares
         pursuant to the Corporation's first effective registration statement
         for such Common Shares filed under the Securities Act of 1933, as
         amended.

                  "Market Price" shall mean the last reported sales price of
         Common Shares reported on the New York Stock Exchange on the trading
         day immediately preceding the relevant date or, if the Common Shares
         are not then traded on the New York Stock Exchange, the last reported
         sales price of the Common Shares on the trading day immediately
         preceding the relevant date as reported on any exchange or

                                      -40-


   41



         quotation system over which the Common Shares may be traded, or if the
         Common Shares are not then traded over any exchange or quotation
         system, then the market price of the Common Shares on the relevant date
         as determined in good faith by the Board of Directors of the
         Corporation.

                  "Ownership Limit" shall mean 5.0% of the outstanding Common 
         Shares of the Corporation.

                  "Person" shall mean an individual, corporation, partnership,
         estate, trust (including a trust qualified under Section 401(a) or
         501(c)(17) of the Code), a portion of a trust permanently set aside for
         or to be used exclusively for the purposes described in Section 642(c)
         of the Code, an association, a private foundation within the meaning of
         Section 509(a) of the Code, a joint stock company, other entity or a
         group as that term is used for purposes of Section 13(d)(3) of the
         Securities Exchange Act of 1934, as amended; provided, however, that a
         "Person" does not mean an underwriter which participates in a public
         offering of the Common Shares, for a period of 35 days following the
         purchase by such underwriter of the Common Shares.

                  "REIT" shall mean a Real Estate Investment Trust under Section
         856 of the Code.

                  "Related Party Limit" shall mean 9.8% of the outstanding
         Common Shares of the Corporation.

                  "Transfer" shall mean any sale, transfer, gift, assignment,
         devise or other disposition of Common Shares (including, without
         limitation, (i) the granting of any option or entering into any
         agreement for the sale, transfer or other disposition of Common Shares
         or (ii) the sale, transfer, assignment or other disposition of any
         securities or rights convertible into or exchangeable for Common
         Shares), whether voluntary or involuntary, whether of record or
         beneficially and whether by operation of law or otherwise.

                  (b)  Restrictions on Transfers.

                           (i) Except as provided in Section 4(i) of this
                  Division B of this Article FOURTH, from and after the date of
                  the Initial Public Offering, no Person (other than an Existing
                  Holder) shall Beneficially Own Common Shares in excess of the
                  Ownership Limit and no Existing Holder shall Beneficially Own
                  Common Shares in excess of the Existing Holder Limit for such
                  Existing Holder.

                           (ii) Except as provided in Section 4(i) of this
                  Division B of this Article FOURTH, from and after the date of
                  the Initial Public Offering, any Transfer that, if effective,
                  would result in any Person (other than an Existing Holder)
                  Beneficially Owning Common Shares in excess of the Ownership
                  Limit shall be void ab initio as to the Transfer of such
                  Common Shares which would be otherwise Beneficially Owned by
                  such Person in excess of the Ownership Limit, and the intended
                  transferee shall acquire no rights in such Common Shares.

                           (iii) Except as provided in Section 4(i) of this
                  Division B of this Article FOURTH, from and after the date of
                  the Initial Public Offering, any Transfer that, if effective,
                  would result in any Existing Holder Beneficially Owning Common
                  Shares in excess of the applicable Existing Holder Limit shall
                  be void ab initio as to the Transfer of such Common Shares
                  which would be otherwise Beneficially Owned by such Existing
                  Holder in excess of the applicable Existing Holder Limit, and
                  such Existing Holder shall acquire no rights in such Common
                  Shares.

                           (iv) Except as provided in Section 4(i) of this
                  Division B of this Article FOURTH, from and after the date of
                  the Initial Public Offering, any Transfer that, if effective,
                  would result in any Person Constructively Owning Common Shares
                  in excess of the Related Party Limit shall be void ab initio
                  as to the Transfer of such Common Shares which would be
                  otherwise Constructively Owned by such Person in excess of
                  such amount, and the intended transferee shall acquire no
                  rights in such Common Shares.

                           (v)  Except as provided in Section 4(i) of this 
                  Division B of this

                                      -41-


   42



                  Article FOURTH, from and after the date of the Initial Public
                  Offering, any Transfer that, if effective, would result in the
                  Common Shares being beneficially owned by less than 100
                  Persons (determined without reference to any rules of
                  attribution) shall be void ab initio as to the Transfer of
                  such Common Shares which would be otherwise beneficially owned
                  by the transferee, and the intended transferee shall acquire
                  no rights in such Common Shares.

                           (vi) From and after the date of the Initial Public
                  Offering, any Transfer that, if effective, would result in the
                  Corporation being "closely held" within the meaning of Section
                  856(h) of the Code shall be void ab initio as to the Transfer
                  of the Common Shares which would cause the Corporation to be
                  "closely held" within the meaning of Section 856(h) of the
                  Code, and the intended transferee shall acquire no rights in
                  such Common Shares.

                  (c) Remedies for Breach. If the Board of Directors or its
         designees shall at any time determine in good faith that a Transfer has
         taken place in violation of Section 4(b) of this Division B of this
         Article FOURTH or that a Person intends to acquire or has attempted to
         acquire beneficial ownership (determined without reference to any rules
         of attribution), Beneficial Ownership or Constructive Ownership of any
         Common Shares of the Corporation in violation of Section 4(b) of this
         Division B of this Article FOURTH, or that any such Transfer, intended
         or attempted acquisition or acquisition would jeopardize the status of
         the Corporation as a REIT under the Code, the Board of Directors or its
         designees shall take such actions as it deems advisable to refuse to
         give effect or to prevent such Transfer, including, but not limited to,
         refusing to give effect to such Transfer on the books of the
         Corporation or instituting proceedings to enjoin such Transfer and, in
         addition, exercising its rights under Section 4(d) of this Division B
         of this Article FOURTH.

                  (d) Purchase Right in Excess Shares. Beginning on the date of
         the occurrence of a Transfer which, if consummated, in the good faith
         judgment of the Board of Directors of the Corporation, could result in
         Excess Shares, such Excess Shares shall be deemed to have been offered
         for sale to the Corporation, or its designee, at a price per share
         equal to the lesser of (i) the price per share in the transaction that
         created such Excess Shares (or, in the case of a devise or gift, the
         Market Price at the time of such devise or gift) and (ii) the Market
         Price on the date the Corporation, or its designee, accepts such offer.
         The Corporation shall have the right to accept such offer for a period
         of ninety days after the later of (i) the date of such Transfer and
         (ii) if the Corporation does not receive a notice of such Transfer
         pursuant to Section 4(e) of this Division B of this Article FOURTH, the
         date the Board of Directors determines in good faith that such Transfer
         has occurred. Prompt payment of the purchase price shall be made in
         such reasonable manner as may be determined by the Corporation. From
         and after the date fixed for purchase by the Corporation, and so long
         as payment of the purchase price for the Excess Shares to be so
         purchased shall have been made or duly provided for, the holder of any
         Excess Shares so called for purchase shall cease to be entitled to
         dividends, distributions, voting rights and other benefits with respect
         to such Excess Shares, excepting only the right to payment of the
         purchase price fixed as aforesaid. Any dividend or distribution paid to
         a proposed transferee of Excess Shares prior to the discovery by the
         Corporation that the Excess Shares have been transferred in violation
         of Section 4(b) of this Division B of this Article FOURTH shall be
         repaid to the Corporation upon demand. If the foregoing provisions are
         determined to be void or invalid by virtue of any legal decision,
         statute, rule or regulation, then the intended transferee of such
         Excess Shares shall be deemed, at the option of the Corporation, to
         have acted as agent on behalf of the Corporation in acquiring such
         Excess Shares and to hold such Excess Shares on behalf of the
         Corporation.

                  (e) Notice of Restricted Transfer. Any Person who acquires or
         intends to acquire shares in violation of Section 4(b) of this Division
         B of this Article FOURTH or any Person who is a transferee of Excess
         Shares shall immediately give written notice to the Corporation of such
         event and shall provide to the Corporation such other information as
         the Corporation may request in order to determine the effect, if any,
         of such Transfer or intended Transfer on the Corporation's status as a
         REIT.

                  (f)  Owners Required to Provide Information. From and after 
         the date of the

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         Initial Public Offering:

                           (i) every Beneficial Owner of more than 5.0% (or such
                  other percentage, between 0.5% and 5.0%, as provided in the
                  regulations promulgated pursuant to the Code) of the
                  outstanding Common Shares of the Corporation shall, within 30
                  days after January 1 of each year, give written notice to the
                  Corporation stating the name and address of such Beneficial
                  Owner, the number of shares Beneficially Owned, and
                  description of how such shares are held. Each such Beneficial
                  Owner shall provide to the Corporation such additional
                  information as the Corporation may request in order to
                  determine the effect, if any, of such Beneficial Ownership on
                  the Corporation's status as a REIT.

                           (ii) each Person who is a Beneficial Owner or
                  Constructive Owner of Common Shares and each Person (including
                  the shareholder of record) who is holding Common Shares for a
                  Beneficial Owner or Constructive Owner shall provide to the
                  Corporation such information that the Corporation may request,
                  in good faith, in order to determine the Corporation's status
                  as a REIT.

                  (g) Remedies Not Limited. Nothing contained in this Division B
         of this Article FOURTH shall limit the authority of the Board of
         Directors to take such other action as it deems necessary or advisable
         to protect the Corporation and the interests of its shareholders by
         preservation of the Corporation's status as a REIT.

                  (h) Ambiguity. In the case of an ambiguity in the application
         of any of the provisions of Section 4 of this Division B of this
         Article FOURTH, including any definition contained in Section 4(a), the
         Board of Directors shall have the power to determine the application of
         the provisions of this Section 4 with respect to any situation based on
         the facts known to it.

                  (i)  Modification of Existing Holder Limits. Subject to the 
         provisions of Section 4(k) of this Division B, the Existing Holder 
         Limits may be modified as follows:

                           (i) Subject to the limitations provided in Section
                  4(k), any Existing Holder may Transfer Common Shares to a
                  Person who is already an Existing Holder up to the number of
                  Common Shares Beneficially Owned by such transferor Existing
                  Holder in excess of the Ownership Limit. Any such Transfer
                  will decrease the Existing Holder Limit for such transferor
                  Existing Holder and increase the Existing Holder Limit for
                  such transferee Existing Holder by the percentage of the
                  outstanding Common Shares so Transferred. The transferor
                  Existing Holder shall give the Board of Directors of the
                  Corporation prior written notice of any such Transfer.

                           (ii) Any grant of a stock option pursuant to a stock
                  option plan approved by the shareholders of the Corporation
                  shall increase the Existing Holder Limit for the affected
                  Existing Holder to the maximum extent possible under Section
                  4(k) to permit the Beneficial Ownership of the Common Shares
                  issuable upon the exercise of such stock option.

                           (iii) The Board of Directors may reduce the Existing
                  Holder Limit for any Existing Holder, with the written consent
                  of such Existing Holder, after any Transfer permitted in this
                  Section 4 by such Existing Holder to a Person other than an
                  Existing Holder or after the lapse (without exercise) of a
                  stock option described in Section 4(i)(ii).

                           (iv) Any Common Shares issued to an Existing Holder
                  pursuant to a dividend reinvestment plan adopted by the
                  Corporation shall increase the Existing Holder Limit for the
                  Existing Holder to the maximum extent possible under Section
                  4(k) to permit the Beneficial Ownership of such Common Shares.

                  (j)  Modification of Ownership Limit. Subject to the 
         limitations provided in Section 4(k) of this Division B, the Board of 
         Directors may from time to time increase the Ownership Limit.

                  (k)  Limitations on Modifications. Notwithstanding any other 
         provision of this Division B of this Article FOURTH:

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                           (i) Neither the Ownership Limit nor any Existing
                  Holder Limit may be increased (nor may any additional Existing
                  Holder Limit be created) if, after giving effect to such
                  increase (or creation), five Beneficial Owners of Common
                  Shares (including all of the then Existing Holders) could
                  Beneficially Own, in the aggregate, more than 49.6% of the
                  outstanding Common Shares.

                           (ii) Prior to the modification of any Existing Holder
                  Limit or Ownership Limit pursuant to Section 4(i) or Section
                  4(j) of this Division B of this Article FOURTH, the Board of
                  Directors of the Corporation may require such opinions of
                  counsel, affidavits, undertakings or agreements as it may deem
                  necessary or advisable in order to determine or ensure the
                  Corporation's status as a REIT.

                           (iii) No Existing Holder Limit shall be reduced to a
                  percentage which is less than the Ownership Limit.

                           (iv) The Ownership Limit may not be increased to a
                  percentage which is greater than 9.8%.

                           (v) The Related Party Limit may not be increased to a
                  percentage which is greater than 9.8%.

                  (l)  Exceptions.

                           (i) The Board of Directors, with a ruling from the
                  Internal Revenue Service or an opinion of counsel, may exempt
                  a Person from the Ownership Limits or the Existing Holder
                  Limits, as the case may be, if such Person is not an
                  individual for purposes of Section 542(a)(2) of the Code and
                  the Board of Directors obtains such representations and
                  undertakings from such Person as are reasonably necessary to
                  ascertain that no individual's Beneficial Ownership of such
                  Common Shares will violate the Ownership Limit or the
                  applicable Existing Holder Limit, as the case may be, and
                  agrees that any violation or attempted violation will result
                  in such Common Shares in excess of 5.0% of the outstanding
                  Common Shares being deemed to be Excess Shares and subject to
                  repurchase by the Corporation as set forth in Section 4(d) of
                  this Division B of this Article FOURTH.

                           (ii) The Board of Directors, with a ruling from the
                  Internal Revenue Service or an opinion of counsel, may exempt
                  a Person from the limitation on such Person Constructively
                  Owning Common Shares in excess of the Related Party Limit if
                  such Person does not own and represents that it will not own,
                  directly or constructively (by virtue of the application of
                  Section 318 of the Code, as modified by Section 856(d)(5) of
                  the Code), more than a 9.9% interest (as set forth in Section
                  856(d)(2)(B) in a tenant of any real property owned or leased
                  by the Corporation, and the Corporation obtains such
                  representations and undertakings from such Person as are
                  reasonably necessary to ascertain this fact and agrees that
                  any violation or attempted violation will result in such
                  Common Shares in excess of 9.8% being deemed to be Excess
                  Shares and subject to repurchase by the Corporation as set
                  forth in Section 4(d) of this Division B of this Article
                  FOURTH.

         Section 5.  Legend.  Each certificate for Common Shares shall bear the
following legend:

         "The Common Shares represented by this certificate are subject to
restrictions on transfer for the purpose of the Corporation's maintenance of its
status as a Real Estate Investment Trust under the Internal Revenue Code of
1986, as amended. Subject to certain provisions of the Corporation's Articles of
Incorporation, no Person may Beneficially Own Common Shares in excess of 5.0% of
the outstanding Common Shares of the Corporation (unless such Person is an
Existing Holder) and no Person (other than an Existing Holder who Constructively
Owns in excess of 9.8% of the Common Shares immediately following the
consummation of the Initial Public Offering) may Constructively Own Common
Shares in excess of 9.8% of the outstanding Common Shares of the Corporation.
Any Person who attempts to Beneficially Own or Constructively Own Common Shares
in excess of the above limitations must immediately notify the Corporation. All
capitalized items in this legend have the meanings defined in the Corporation's
Articles of Incorporation, a copy of which, including the restrictions on
transfer, will be sent without charge to each shareholder who so requests. If
the restrictions on transfer are violated, certain of the Common

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   45



Shares represented may be subject to repurchase by the Corporation on the terms
and conditions set forth in the Corporation's Articles of Incorporation."

         Section 6. SECURITIES EXCHANGE TRANSACTIONS. Notwithstanding any
provision contained herein to the contrary, nothing in these Amended and
Restated Articles of Incorporation shall preclude the settlement of any
transaction entered into through the facilities of the New York Stock Exchange.

         FIFTH: At all times following the consummation of the Initial Public
Offering (as defined in Article FOURTH), at least a majority of the members of
the Board of Directors shall, except during the period of a vacancy or vacancies
therein, be Independent Directors. An "Independent Director" shall mean a person
who is not (i) employed by the Corporation or (ii) an "affiliate" (as defined in
Rule 405 under the Securities Act of 1933, as amended) of (A) any entity which
is part of the Developers Diversified Group, including, without limitation,
Developers Diversified Limited Partnership, an Ohio limited partnership,
Developers Diversified, Ltd., an Ohio limited partnership, W & M Properties, an
Ohio general partnership, W & Z Properties, Ltd., an Ohio limited partnership,
and DE Properties Corporation, an Ohio corporation, or (B) any partnership which
is an affiliate (as declined above) of any entity listed in clause (A) of this
Article FIFTH.

         SIXTH: No holder of shares of the corporation of any class shall be
entitled as such, as a matter of right, to subscribe for or purchase shares of
any class, now or hereafter authorized, or to subscribe for or purchase
securities convertible into or exchangeable for shares of the corporation or to
which shall be attached or appertain any warrants or rights entitling the holder
thereof to subscribe for or purchase shares, except such rights of subscription
or purchase, if any, for such considerations and upon such terms and conditions
as its Board of Directors from time to time may determine.

         SEVENTH: Notwithstanding any provision of Sections 1701.01 to 1701.98,
inclusive, of the Ohio Revised Code, or any successor statutes now or hereafter
in force, requiring for the authorization or taking of any action the vote or
consent of the holders of shares entitling them to exercise two-thirds or any
other proportion of the voting power of the corporation or of any class or
classes of shares thereof, such action, unless otherwise expressly required by
law or these Articles of Incorporation, may be authorized or taken by the vote
or consent of the holders of shares entitling them to exercise a majority of the
voting power of the corporation or of such class or classes of shares thereof.

         EIGHTH: To the extent permitted by law, the corporation, by action of
its Board of Directors, may purchase or otherwise acquire shares of any class
issued by it at such times, for such consideration and upon such terms and
conditions as its Board of Directors may determine.

         NINTH:  The provisions of Chapter 1701.831 of the Ohio Revised Code 
shall not apply to the Corporation.

         TENTH:  The provisions of Chapter 1707.043 of the Ohio Revised Code 
shall not apply to the Corporation.

         ELEVENTH: If any provision (or portion thereof) of these Articles of
Incorporation shall be found to be invalid, prohibited, or unenforceable for any
reason, the remaining provisions (or portions thereof) of these Articles of
Incorporation shall be deemed to remain in full force and effect, and shall be
construed as if such invalid prohibited, or unenforceable provision had been
stricken herefrom or otherwise rendered inapplicable, it being the intent of the
Corporation and its shareholders that each such remaining provision (or portion
thereof) of these Articles of Incorporation remain, to the fullest extent
permitted by law, applicable and enforceable as to all shareholders,
notwithstanding any such finding.

         TWELFTH:  No shareholder of the Corporation may cumulate his voting 
power in the election of directors.

         THIRTEENTH: The Corporation reserves the right to amend, alter, change
or repeal any provision contained in these Articles of Incorporation, in the
manner now or hereafter prescribed by statute, and all rights conferred upon
shareholders herein are granted subject to this reservations.

         FOURTEENTH:  These Amended and Restated Articles of Incorporation shall
take the place of and supersede the Corporation's existing Articles of 
Incorporation.

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   46



         IN WITNESS WHEREOF, I have hereunto subscribed my name this 19th day of
November, 1992.

                                              /s/ Albert T. Adams
                                            -----------------------------------
                                            Albert T. Adams, sole incorporator


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