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                                                                      EXHIBIT 11


                                     KEYCORP
                   COMPUTATION OF NET INCOME PER COMMON SHARE
                 (dollars in millions, except per share amounts)




                                                   Three months ended June 30,     Six months ended June 30,
                                                   ---------------------------     -------------------------
                                                          1997           1996           1997           1996
                                                      --------       --------       --------       --------
                                                                                            
NET INCOME APPLICABLE TO COMMON SHARES                                                             
Net income                                            $    223       $    217       $    435       $    425
Less: Preferred dividend requirements                       --              4             --              8
                                                      --------       --------       --------       --------
    Net income applicable to Common Shares            $    223       $    213       $    435       $    417
                                                      ========       ========       ========       ========
                                                                                                   
NET INCOME PER COMMON SHARE                                                                        
Weighted average Common Shares outstanding (000)       218,973        231,341        220,314        232,220
                                                      ========       ========       ========       ========
Net income applicable to Common Shares                $    223       $    213       $    435       $    417
                                                      ========       ========       ========       ========
Net income per Common Share                           $   1.02       $    .92       $   1.98       $   1.80
                                                      ========       ========       ========       ========
                                                                                                   
NET INCOME PER COMMON SHARE -- PRIMARY                                                             
Weighted average Common Shares outstanding (000)       218,973        231,341        220,314        232,220
Dilutive common stock options (000)(1)                   3,788          3,393          3,931          3,358
                                                      --------       --------       --------       --------
    Weighted average Common Shares and Common Share                                                
       equivalents outstanding (000)                   222,761        234,734        224,245        235,578
                                                      ========       ========       ========       ========
Net income applicable to Common Shares                $    223       $    213       $    435       $    417
                                                      ========       ========       ========       ========
Net income per Common Share                           $   1.00       $    .91       $   1.94       $   1.77
                                                      ========       ========       ========       ========
                                                                                                   
NET INCOME PER COMMON SHARE -- FULLY DILUTED                                                       
Weighted average Common Shares outstanding (000)       218,973        231,341        220,314        232,220
Dilutive common stock options (000)(1)                   4,168          3,398          4,362          3,620
                                                      --------       --------       --------       --------
    Weighted average Common Shares and Common Share                                                
       equivalents outstanding (000)                   223,141        234,739        224,676        235,840
                                                      ========       ========       ========       ========
Net income applicable to Common Shares                $    223       $    213       $    435       $    417
                                                      ========       ========       ========       ========
Net income per Common Share                           $   1.00       $    .91       $   1.94       $   1.77
                                                      ========       ========       ========       ========
- -----------
<FN>
(1)      Dilutive common stock options are based on the treasury stock method
         using average market price in computing net income per Common
         Share--primary, and the higher of period-end market price or average
         market price in computing net income per Common Share--fully diluted.