1 Exhibit 4(F) PROGRESSIVE(R) 6300 Wilson Mills Road Mayfield Village, OH 44143 May 7, 1997 Mr. Robert E. Little National City Bank 1900 East 9th Street Cleveland, OH 44114 Dear Mr. Little: Per our discussion, the Progressive Corporation hereby accepts the terms for the unsecured line of credit for ten million dollars ($10,000,000.00) as of May 1, 1997. Terms of the line are as follows: - 1/8 of 1% Commitment Fee - Borrowings options include Base rate, Libor + 3/8% (reserve adjusted or money market rate. - The line is subject to annual review. - Progressive will furnish interim and annual audited statements as well as Security and Exchange Commission reports and annual convention statements. THE PROGRESSIVE CORPORATION /s/ Marilyn A. Muzic Marilyn A. Muzic Director of Financial Operations MAM:mvb cc: Charles B. Chokel Liz Kramer David M. Schneider