1 U.S. SECURITIES AND EXCHANGE COMMISSION WASHINGTON, DC 20549 FORM 10-K (Mark One) [X] ANNUAL REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE FISCAL YEAR ENDED DECEMBER 31, 1997 ----------------- [ ] Transition report under Section 13 or 15(d) of the Securities Exchange Act of 1934 COMMISSION FILE NUMBER 0-16715 PHONETEL TECHNOLOGIES, INC. --------------------------- (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER) OHIO 34-1462198 ---- ---------- (STATE OR OTHER JURISDICTION OF (I.R.S. EMPLOYER IDENTIFICATION NO.) INCORPORATION OR ORGANIZATION) NORTH POINT TOWER, 7TH FLOOR, 1001 LAKESIDE AVENUE, CLEVELAND, OHIO 44114-1195 - ------------------------------------------------------------------- ---------- (ADDRESS OF PRINCIPAL EXECUTIVE OFFICES) (ZIP CODE) (216) 241-2555 -------------- (REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE) SECURITIES REGISTERED UNDER SECTION 12(b) OF THE EXCHANGE ACT: NAME OF EACH EXCHANGE TITLE OF EACH CLASS ON WHICH REGISTERED ------------------- ------------------- COMMON STOCK, PAR VALUE $0.01 AMERICAN STOCK EXCHANGE SECURITIES REGISTERED UNDER SECTION 12(g) OF THE EXCHANGE ACT: COMMON STOCK, $0.01 PAR VALUE ------------------------------ (TITLE OF CLASS) INDICATE BY CHECK MARK WHETHER THE REGISTRANT: (1) HAS FILED ALL REPORTS REQUIRED TO BE FILED BY SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 DURING THE PRECEDING 12 MONTHS (OR FOR SUCH SHORTER PERIOD THAT THE REGISTRANT WAS REQUIRED TO FILE SUCH REPORTS), AND (2) HAS BEEN SUBJECT TO SUCH FILING REQUIREMENTS FOR THE PAST 90 DAYS. YES X NO --- --- INDICATE BY CHECK MARK IF DISCLOSURE OF DELINQUENT FILERS PURSUANT TO ITEM 405 OF REGULATION S-K IS NOT CONTAINED HEREIN, AND WILL NOT BE CONTAINED, TO THE BEST OF REGISTRANT'S KNOWLEDGE, IN DEFINITIVE PROXY OR INFORMATION STATEMENTS INCORPORATED BY REFERENCE IN PART III OF THIS FORM 10-K OR ANY AMENDMENT TO THIS FORM 10-K. [ X ] The aggregate market value of the voting stock held by non-affiliates of the registrant as of March 18, 1998 was $29,281,000. The number of shares outstanding of the registrant's Common Stock, $.01 par value, as of March 18, 1998 was 16,551,507. Documents Incorporated by Reference Portions of the Registrant's Proxy Statement for use at the 1998 Annual Meeting of Shareholders are incorporated by reference in Part III hereof. -1- 2 PART I ITEM 1. BUSINESS PhoneTel Technologies, Inc. (the "Company") was incorporated under the laws of the State of Ohio on December 24, 1984. The Company operates in the telecommunications industry which encompasses the installation and operation, in and on property owned by others, of public pay telephones on a revenue sharing basis, and the resale of operator assisted and long distance services. The Company's executive offices are located at North Point Tower, 7th Floor, 1001 Lakeside Avenue, Cleveland, Ohio 44114-1195 and its telephone number is (216) 241-2555. The Company owns, operates, services and maintains a system of public pay telephones. The Company derives substantially all of its revenues from coin and non-coin calls placed from its public pay telephones. The Company enters into contracts with location providers to operate public pay telephones at locations where significant demand exists for public pay telephone services, such as shopping centers, convenience stores, service stations, grocery stores, restaurants, truck stops and bus terminals. The Company has increased its revenue base from 2,350 installed public pay telephones at December 31, 1993 to 43,847 installed public pay telephones at December 31, 1997. The Company's base of installed public pay telephones at March 13, 1998 was 43,156. This growth was principally achieved through acquisitions and to a lesser extent through new phone installations resulting from the Company's internal sales and marketing efforts. The Company's objective is to grow its pay telephone base through additional acquisitions, as well as through internal growth, thereby achieving economies of scale while implementing cost savings. Company management believes that there is a significant opportunity to consolidate the highly fragmented independent segment of the public pay telephone industry. Selective acquisitions enable the Company to expand its geographic presence and further its strategy of clustering its public pay telephones more rapidly than with new installations. When acquisitions are integrated, the Company typically can operate the public pay telephones at a lower cost than the seller. Accordingly, the Company has maintained an active acquisition program to acquire public pay telephones that are in, or contiguous to, its existing markets or that can form the basis of a new cluster. There can be no assurance that the Company will be able to continue its objective of growing through additional acquisitions. The Company actively seeks to install new public pay telephones and has enhanced its internal sales and marketing efforts to obtain additional contracts to own and operate public pay telephones with new and existing national, regional and local accounts. In evaluating locations for the installation of public pay telephones, the Company conducts a site survey to examine various factors, including population density, traffic patterns, historical usage information and other geographic factors. The installation of public pay telephones in new locations is generally less expensive than acquiring public pay telephones. As part of its strategy to continue to reduce operating costs, the Company outsources its long distance and operator services to a number of subcontractors that are providers of operator services ("OSPs"), principally Intellicall Operator Services, Inc (together with Intellicall, Inc. "Intellicall"). The Company's public pay telephones are "smart" telephones and are operated by means of advanced microprocessor technology that enables the telephones to perform substantially all of the necessary coin-driven and certain non coin-driven functions independent of the Company's central office. Unlike "dumb" telephones used by most Bell Operating Companies ("BOCs") and other Local Exchange Carriers ("LECs"), smart telephones, in concert with the Company's management information systems, enable the Company to continuously determine each telephone's operability and need for service as well as its readiness for collection of coin revenues. Rate changes and other software-dependent functions can be performed from the central office without dispatching service technicians to individual public pay telephones of the Company. The Company employs both advanced telecommunications technology and trained field technicians as part of its commitment to provide superior customer service. The technology used by the Company enables it to maintain accurate records of telephone activity which can be verified by customers, as well as respond quickly to equipment malfunctions. The Company's standard of performance is to repair malfunctions within 24 hours of their occurrence. - 2 - 3 The Company seeks to promote and achieve recognition of its products and services by posting the "PhoneTel" label on all of its public pay telephones, as well as through advertisements in trade magazines. The Company believes that achieving market recognition will facilitate its expansion strategy by enhancing its ability to obtain additional accounts and encouraging the use of its public pay telephones in locations where consumers have multiple pay telephone options. INDUSTRY OVERVIEW Public pay telephones are primarily owned and operated by BOCs, other LECs and independent public pay telephone companies. Of the approximately 2.5 million public pay telephones operated in the United States in 1995, Multimedia Telecommunications Association estimates that approximately 87% were operated by BOCs and other LECs and approximately 13% were operated by independent public pay telephone companies. Within the United States, Multimedia Telecommunications Association estimates that there were approximately 342,000 public pay telephones owned by independent public pay telephone companies in 1995. Today's telecommunications marketplace was principally shaped by the 1984 court-directed divestiture of the BOCs by AT&T. The AT&T divestiture and the many regulatory changes adopted by the FCC and state regulatory authorities in response to the AT&T divestiture, including the authorization of the connection of competitive or independently-owned public pay telephones to the public switched network, have resulted in the creation of new business segments in the telecommunications industry. Prior to these developments, only BOCs or other LECs owned and operated public pay telephones. As part of the AT&T monopoly break-up, the United States was divided into geographic areas known as Local Access Transport Areas ("LATAs"). BOCs and other LECs provide telephone service that both originates and terminates within the same LATA ("intraLATA") pursuant to tariffs filed with and approved by state regulatory authorities. Until recently, BOCs were prohibited from offering or deriving revenues or income from telecommunications services between LATAs ("interLATA"). Long distance companies, such as AT&T, MCI and Sprint, provide interLATA services and, in some circumstances, may also provide long distance service within LATAs. An interLATA long distance telephone call generally begins with an originating LEC transmitting the call from the originating telephone to a point of connection with a long distance carrier. The long distance carrier, through its owned or leased switching and transmission facilities, transmits the call across its long distance network to the LEC servicing the local area in which the recipient of the call is located. This terminating LEC then delivers the call to the recipient. Under the February 8, 1996 enactment of the Telecommunications Act, the BOCs may provide interLATA telecommunications services and may compete for the provision of interLATA toll calls, upon receipt of all necessary regulatory approvals and the satisfaction of applicable conditions. The Telecommunications Act permits the BOCs to provide virtually all "out of region" long distance telecommunications services immediately upon the receipt of any state and/or federal regulatory approvals otherwise applicable to long distance service. For the BOCs and other LECs to provide interLATA toll service within the same states in which they also provide local exchange service ("in-region service"), prior FCC approval must be obtained. The timing of such approval is unclear and may depend on the outcome of litigation related to recent regulations promulgated by the FCC relating to the duties of BOCs and other incumbent LECs under Section 251 of the Telecommunications Act. This FCC approval to provide "in-region" service is conditioned upon, among other things, a showing by a BOC or other LEC that, with certain limited exceptions, facilities-based local telephone competition is present in its market, and that it has satisfied the 14-point "competitive checklist" established by the Telecommunications Act which includes, among other things, that the BOC or other LEC has entered into at least one interconnection agreement. In addition, the Telecommunications Act is designed to facilitate the entry of any entity (including cable television companies and utilities) into both the competitive local exchange and long distance telecommunications markets. As a result of the Telecommunications Act, long distance companies (such as AT&T and MCI), cable television companies, utilities and other new competitors will be able to provide local exchange service in competition with the incumbent BOC or other LEC. This should ultimately increase the number and variety of carriers that provide local access line service to independent public pay telephone providers such as the Company. - 3 - 4 Prior to 1987, coin calls were the sole source of revenues for independent public pay telephone operators. Long distance calling card and collect calls from these public pay telephones were handled exclusively by AT&T. Beginning in 1987, a competitive operator service system developed which allowed OSPs, including long distance companies such as MCI and Sprint, to handle non-coin calls and to offer independent public pay telephone companies commissions for directing operator assisted or calling card calls to them. Generally, public pay telephone revenues may be generated through: (i) coin calls; (ii) operator service calls ("0+" i.e., credit card, collect and third number billing calls, and "0-", i.e. calls transferred by the LECs to the OSPs requested by the caller); and (iii) access code calls using carrier access numbers (e.g., "10XXX" codes, "1-800" or "950"). Section 276 of the Telecommunication Act and the FCC's implementing regulations (both of which were recently enacted) will permit independent public pay telephone providers to generate additional revenues from all of these three categories, each of which consists of local, intraLATA toll, intrastate interLATA, interstate interLATA and international call components. ACQUISITIONS The following table summarizes the Company's significant acquisitions in 1995, 1996 and 1997. Number of Date of Installed Public Primary Company Acquired Acquisition Pay Telephones Areas Served - ---------------- ----------- -------------- ------------ London Communications, Inc. June 10, 1997 2,519 Georgia; North Carolina; South Carolina ("London") American Public Telecom, Inc. May 30, 1997 859 Michigan ("American") Advance Pay Systems, Inc. May 30, 1997 800 Virginia ("Advance") Coinlink, LLC February 14, 1997 300 Oklahoma ("Coinlink") RSM Communications, Inc. January 31, 1997 292 Tennessee ("RSM") Americom, Inc. January 17, 1997 99 Arizona ("Americom") Texas Coinphone January 14, 1997 1,250 Texas ("Texas Coinphone") Cherokee Communications, Inc. January 1, 1997 13,949 Texas; New Mexico; Colorado; ("Cherokee") Utah; Montana Amtel Communications Services September 13, 1996 6,872 California; Washington; ("Amtel") Oregon; Colorado Payphones of America, Inc. August 1, 1996 3,115 Missouri; Illinois; ("POA") Virginia; Florida International Pay Phones, Inc. March 15, 1996 2,101 North Carolina, of South Carolina and South Carolina, Tennessee International Pay Phones, Inc. of Tennessee ("IPP") - 4 - 5 Paramount Communications Systems, Inc. March 15, 1996 2,528 Florida ("Paramount") Public Telephone Corporation October 16, 1995 1,200 Illinois; Michigan ("Public") World Communications, Inc. September 22, 1995 3,237 Missouri; Illinois; Florida ("World") ------------ Total installed public pay telephones acquired 39,121 ============= Total installed public pay telephones at March 13, 1998 43,156 ============= PRODUCTS AND SERVICES The Company's primary business is to obtain contracts, either through acquisitions or internal growth, from location providers to install and operate public pay telephones on a revenue sharing basis. The Company installs public pay telephones in properties owned or controlled by others where significant demand exists for public pay telephone services, such as shopping centers, convenience stores, service stations, grocery stores, restaurants, truck stops and bus terminals, at no cost to the location provider. The Company services and collects the revenue generated from the public pay telephones and pays the location provider a share of the revenues generated by the telephone in consideration for permitting the installation of the pay telephone on its premises. The term of a location agreement generally ranges from three to ten years and provides for an automatic renewal ("evergreen") of the term of the contract unless it is cancelled by the location provider under the terms of the agreement. The Company can generally terminate a location agreement on 30-days' prior notice to the location provider if the public pay telephone does not generate sufficient total revenues for two consecutive months. Under certain of the Company's location agreements, the failure of the Company to remedy a default within a specified period after notice may give the location provider the right to terminate such location agreement. The duration of the contract and the commission arrangement depends on the location, number of telephones and revenue potential of the account. Substantially all of the Company's public pay telephones accept coins as well as other forms of payment for local or long-distance calls. The Company's public pay telephones generate coin revenues primarily from local calls. Prior to October 7, 1997, state regulatory authorities typically set the maximum rate for local coin calls that could be charged by BOCs and other LECs and independent public pay telephone companies. The Company generally was required to charge the same rate as the BOCs and the other LECs for local calls in substantially all of the states in which the Company's public pay telephones are located. In most states that charge was $0.25, although in some jurisdictions the charge was less than $0.25 per local call, and in a limited number of other jurisdictions which had already deregulated the price of local calls, the charge was $0.35. On October 7, 1997, the effective date of the FCC's mandate to deregulate the local coin rate, the Company increased the amount charged to place a local coin call from $0.25 to $0.35 on substantially all of its pay telephones. See "Government Regulations." Traditionally, local coin calls have been provided for an unlimited duration, although some jurisdictions, in which the Company's public pay telephones are located, allow call timing, which requires the deposit of an additional amount after a specified period of time has elapsed. The Company pays monthly line and usage charges to LECs or competitive local exchange carriers ("CLECs") for all of its installed public pay telephones. These charges cover basic telephone service as well as the transport of local coin calls. The Company outsources its long distance and operator service operations to a number of OSPs, including Intellicall, which is the Company's primary provider of such services. The revenue the Company receives from each OSP is determined based on the volume of calls carried by the OSP and the amount of revenues generated by the calls. In certain regions, the Company also utilizes a microprocessor-based automated operator system for certain pay telephones which allows the telephones to collect and store billing information and to complete the call, i.e. "store and forward calls". The Company also receives revenues from long distance carriers for calls made from its public - 5 - 6 pay telephones, including "dial-around calls" where the caller dials a code to obtain access to an OSP or a long distance company other than one designated by the Company. In May 1992, the FCC ruled that independent public pay telephone providers were entitled to compensation on an interim basis at a fixed rate of $6.00 per telephone per month for all interstate dial-around calls placed from a pay telephone. Section 276 of the Telecommunications Act ("Section 276") required the FCC to establish a per-call compensation plan to ensure that public pay telephone service providers were fairly compensated for all calls made from their telephones commencing November 6, 1996. In an order released on September 20, 1996 (the "1996 Payphone Order"), the FCC implemented regulations that replaced the $6.00 flat fee per telephone per month with an interim $45.85 flat fee per telephone per month from November 6, 1996 to October 6, 1997. Several parties filed petitions for judicial review of certain of the FCC regulations, including the dial-around compensation rate. On July 1, 1997, the U. S. Court of Appeals for the District of Columbia Circuit (the "Court") responded to appeals related to the 1996 Payphone Order by remanding certain issues to the FCC for reconsideration. These issues included, among other things, the manner in which the FCC established the dial-around compensation for 800 subscriber and access code calls, the manner in which the FCC established the interim dial-around compensation plan and the basis upon which interexchange carriers ("IXCs") would be required to compensate pay phone service providers ("PSPs"). The Court remanded the issues to the FCC for further consideration, and clarified on September 15, 1997 that it had vacated certain portions of the 1996 Payphone Order, including the dial-around compensation rate. Thereafter, the FCC adopted and released a subsequent order (the "1997 Payphone Order") in which it established a rate of $0.284 per call for two years for per-call dial-around compensation: These new rule provisions were made effective as of October 7, 1997. In addition, the 1997 Payphone Order tentatively concluded that the same $0.284 per call rate adopted on a going-forward basis should also govern compensation obligations during the period from November 7, 1996 to October 6, 1997, and that PSPs are entitled to compensation for all access code and subscriber 800 calls during this period. The FCC stated that the manner in which the payment obligation of the IXCs for the period from November 7, 1996 through October 6, 1997 will be allocated among the IXCs will be addressed in a subsequent order. Management believes that both the interim plan and the per-call compensation plan will continue to generate significant additional revenues for the Company, net of related expenses and processing fees. However, there can be no assurance that the rules, regulations and policies adopted by the FCC on its own or after judicial review will not have a material adverse affect on the Company's business, results of operations or financial condition. TELEPHONE EQUIPMENT SUPPLIERS The Company purchases the majority of its pay telephones from two manufacturers of public pay telephones, Intellicall and Protel, Inc. Although each manufacturer uses similar technology, the Company seeks to install primarily a single brand of telephone within a specific geographic area. This maximizes the efficiency of the Company's field technicians and makes it easier to stock appropriate spare parts. It is the Company's policy to place the PhoneTel name on telephones that it acquires or installs. SALES AND MARKETING The Company utilizes its internal sales force and independent sales representatives to market its products and services. The internal sales force receives salaries plus incentive compensation for each public pay telephone installed, and the independent sales representatives are paid on a commission-only basis for each public pay telephone installed. In addition, in certain instances, the Company pays a fee to its technicians for securing location agreements for new installations. The Company also markets its products and services through advertising in trade publications, booths at trade shows and referrals from existing customers. The Company directs a major portion of its marketing efforts for public pay telephones to multi-station accounts, such as shopping centers, convenience stores, service stations, grocery stores, restaurants, truck stops and bus terminals. These multi-station accounts have the advantages of greater efficiency in collection and maintenance. The Company also solicits single station accounts, where there is a demonstrated high demand for public pay telephone service. In evaluating locations for the installation of public pay telephones, the Company generally conducts a site survey to examine various factors, including population density, traffic patterns, historical usage information and other - 6 - 7 geographical factors. The Company generally will not install a public pay telephone unless management believes, based on the site survey, that the site will generate an adequate level of revenues. CUSTOMERS The Company's public pay telephone operations are diversified on both a geographical and customer account basis. Currently, the Company owns and operates public pay telephones in 42 states and the District of Columbia (approximately 94% of which public pay telephones are located in 22 states) through agreements with both multi-station customers such as shopping centers, convenience stores, service stations, grocery stores, restaurants, truck stops and bus terminals, as well as with single station customers. The Company owns and operates the public pay telephones for certain properties owned by Simon DeBartolo Group, Inc. ("DeBartolo"). The Company derived approximately 15%, 5% and 2% of its total revenue for the years ended December 31, 1995, 1996 and 1997, respectively, from the operation of these public pay telephones. As the Company expands its installed public pay telephone base through additional acquisitions and internal growth, it expects that the percentage of total revenues derived from DeBartolo will continue to decline. Other than DeBartolo, no single customer generated 10% or more of the Company's total revenue for the years ended December 31, 1995, 1996 or 1997. GOVERNMENT REGULATIONS The operations of the public pay telephone industry are regulated primarily by the public service or utility commissions of the various states and by the FCC. Generally, the Company must obtain approvals to operate public pay telephones from the public utility or service commissions of most states in which the Company operates. In addition, from time to time, legislation is enacted by Congress or the various state legislatures that affects the telecommunications industry generally and the public pay telephone industry specifically. Court decisions interpreting laws applicable to the telecommunications industry may also have a significant effect on the public pay telephone industry. STATE. Since the AT&T break-up, state regulatory authorities have primarily been responsible for regulating intrastate public pay telephone services. Public utility commissions, in most states, have established rules and regulations that govern the provision of public pay telephone services, including certification or registration, notice to end users of the identity of the service provider in the form of postings or verbal announcements, requirements for rate quotes upon request, call routing restrictions, and maximum price limitations. While not necessarily uniform, these rules and regulations generally establish minimum technical and operational characteristics to assure that public interest considerations are met. Historically, each state has had the right to regulate pricing and other aspects of the operations of independently-owned public pay telephones as well as the provision of intrastate telephone service. In some jurisdictions, in order for the Company to operate its public pay telephones, it is necessary for it to become certified as a pay telephone provider and to file tariffs. The procedure and length of time for the certification process varies from state to state. Until recently, in many states only local telephone companies were permitted to process local and/or intraLATA operator assisted calls. The Company has obtained the requisite regulatory approvals to provide public pay telephone service in all states in which it provides such services and complies with applicable state regulations governing such services. Section 276 of the Telecommunications Act, which was enacted in 1996, gave the FCC authority to adopt rules affecting intrastate telephone services and to preempt state rules and regulations inconsistent with those adopted by the FCC. As discussed in more detail below, the FCC adopted rules on September 20, 1996 that preempt certain existing state regulations and limit the scope of future state regulation of pricing and other aspects of public pay telephone operation. In particular, states were required to: (a) effective October 7, 1997, deregulate the price of a local phone call; (b) eliminate all intrastate subsidies for BOC and LEC pay phone services; (c) enact rules governing the provision of "public interest pay phones"; and (d) conduct a thorough review of all existing state pay phone rules to ensure that those rules do not conflict with the intent of Section 276 and the FCC implementing rules. FEDERAL. Until recently, the FCC has not actively regulated the provision of intrastate public pay telephone services by independent public pay telephone companies. However, the Company believes that the enactment of - 7 - 8 Section 276 will have a significant impact on the FCC's role in governing and regulating the provision of intrastate public pay telephone services. In addition, the FCC actively regulates the interstate and foreign telecommunications market, which affects the Company's operations in numerous ways. Until the enactment of Section 276, the FCC had regulated public pay telephones primarily in the context of its regulation of OSPs, and in particular, through its implementation of the Telephone Operator Consumer Services Improvement Act (the "Operator Services Act"). The Operator Services Act was enacted in October 1990 and established various requirements for companies that provide operator services and call aggregators (which send calls to these OSPs). The requirements of the Operators Services Act include call branding, information posting, rate quoting and the filing of informational tariffs. The Company must comply or ensure compliance with certain billing and consumer information requirements. For example, the Company is not permitted to or to allow its OSP to bill consumers for unanswered calls, bill for calls that do not reflect the location or the origination of the call, or bill the call from any location other than from where the call is made, unless the consumer's consent is explicitly obtained. Furthermore, the Company and its OSP must identify the OSP presubscribed to the public pay telephone to end users in the form of postings at or near the telephone or verbal announcements in accordance with the FCC's requirements. The Company also must allow consumers to access the interexchange carrier of their choice by entering a specific code number, i.e., a "10XXX," "800" or a "950" number. The Company believes that it complies with the provisions of the Operator Services Act as a call aggregator (i.e., one who makes telephones available to the public for long distance calls using an OSP). The Operator Services Act also requires the FCC to take action to limit the exposure of public pay telephone companies to undue risk of fraud. The Operator Services Act also directed the FCC to consider the need to prescribe compensation to owners of independent public pay telephones for dial-around calls. In May 1992, the FCC ruled that independent public pay telephone companies were entitled to dial-around compensation. Due to the complexity of establishing an accounting system for determining compensation for these calls, the FCC temporarily set compensation at $6.00 per public pay telephone per month, to be allocated among long distance companies earning annual toll revenues for interstate calls in excess of $100 million per year in accordance with their market share. In 1996, Section 276 was enacted, which required the FCC to establish a per-call compensation plan to ensure that all public pay telephone service providers are fairly compensated for all calls, both intrastate and interstate. In 1992, the FCC initiated a rulemaking in which it proposed to implement the "billed party preference" system ("BPP") for 0+ interLATA traffic from public pay telephones and other aggregator locations such as hotels and motels. Under BPP, operator-assisted long distance traffic would be carried automatically by the OSP preselected by the party being billed for the call. Under the current presubscription system, unless an access code is dialed, 0 + calls from public pay telephones are routed to the OSP presubscribed to the public pay telephones. Under BPP as proposed, 0 + calls would be completed by an OSP with no relationship to the public pay telephone provider, and thus would eliminate commissions paid by the presubscribed OSP to the public pay telephone provider on 0 + calls. In June 1996, the FCC issued a Second Further Notice of Proposed Rulemaking in CC Docket No. 92-77 in which it tentatively concluded that the costs of BPP outweigh the benefits, and proposed to not implement BPP. Instead, the FCC proposed to (i) establish benchmarks for OSP rates based upon a composite of the rates charged by the three largest interexchange carriers (AT&T, MCI, and Sprint), which composite is intended to reflect rates in line with what consumers expect to pay, and (ii) require OSPs that charge rates and/or fees imposed by location providers whose total is greater than a given percentage above the benchmarks, to disclose the applicable charges for the call to consumers orally before connecting a call. Alternatively, the FCC proposed to require all OSPs to disclose their rates on all operator assisted calls. The effect of the rules, if any, ultimately adopted by the FCC, on the Company's business, results of operations or financial condition cannot be determined at this time. On September 20, 1996, the FCC adopted rules in a docket entitled IN THE MATTER OF IMPLEMENTATION OF THE PAY TELEPHONE RECLASSIFICATION AND COMPENSATION PROVISIONS OF THE TELECOMMUNICATIONS ACT OF 1996 - FCC 96-388 (the "1996 Payphone Order"), implementing the public pay telephone provisions of Section 276. Key elements of the rulemaking include: (a) The 1996 Payphone Order, which became effective November 7, 1996, initially mandated dial-around compensation for both access code calls and 800 subscriber calls at a flat rate of $45.85 per payphone per month (131 - 8 - 9 calls multiplied by $0.35 per call). Commencing October 7, 1997 and ending October 6, 1998, the $45.85 per payphone per month rate was to transition to a per-call system at the rate of $0.35 per call. Several parties filed petitions for judicial review of certain of the FCC regulations, including the dial-around compensation rate. On July 1, 1997, the Court responded to appeals related to the 1996 Payphone Order by remanding certain issues to the FCC for reconsideration. These issues included, among other things, the manner in which the FCC established the dial-around compensation for 800 subscriber and access code calls, the manner in which the FCC established the interim dial-around compensation plan and the basis upon which IXCs would be required to compensate pay phone service providers. The Court remanded the issue to the FCC for further consideration, and clarified on September 15, 1997 that it had vacated certain portions of the FCC's 1996 Payphone Order, including the dial-around compensation rate. Specifically, the Court determined that the FCC did not adequately justify (i) the per-call compensation rate for subscriber 800 and access code calls at the deregulated local coin rate of $0.35, because it did not sufficiently justify its conclusion that the costs of local coin calls are similar to those of subscriber 800 and access code calls, and (ii) the allocation of the payment obligation amount the IXCs for the period from November 7, 1996 through October 6, 1997. In accordance with the Court's mandate, on October 9, 1997, the FCC adopted and released its SECOND REPORT AND ORDER in the same docket, FCC 97-371 (the "1997 Payphone Order"). This order addressed the per-call compensation rate for subscriber 800 and access code calls that originate from payphones in light of the decision of the Court which vacated and remanded certain portions of the FCC's 1996 Payphone Order. The FCC concluded that the rate for per-call compensation for subscriber 800 and access code calls from payphones is the deregulated local coin rate adjusted for certain cost differences. Accordingly, the FCC established a rate of $0.284 ($0.35-$0.066) per call for the first two years of per-call compensation. This rate is based on the market-based local coin rate, adjusted for certain costs defined by the FCC as $0.066 per call and is the default per-call rate for subscriber 800 and access code calls. The new rate was made effective as of October 7, 1997. In addition, the 1997 Payphone Order tentatively concluded that the same $0.284 per call rate adopted on a going-forward basis should also govern compensation obligations during the period from November 7, 1996 to October 6, 1997, and that PSPs are entitled to compensation for all access code and subscriber 800 calls during this period. The FCC stated that the manner in which the payment obligation of the IXCs for the period from November 7, 1996 through October 6, 1997 will be allocated among the IXCs will be addressed in a subsequent order. A number of parties filed a Motion to Stay the 1997 Payphone Order pending judicial review and requested expedited consideration and briefing schedule with the United States Court of Appeals for the District of Columbia (the "Court"). The Court denied the Motion to Stay and granted the Motion for Expedited Consideration and Briefing Schedule. The Court is expected to hear arguments in May 1998. On March 9, 1998, the Common Carrier Bureau of the FCC issued a Memorandum Opinion and Order (the "Memorandum") which, among other things, granted a waiver and extended the time frame for the LECs to implement the system for identifying dial-around calls placed from pay telephones ("ANI Identification"). The Memorandum reiterated the obligation of the IXCs to pay dial-around compensation by April 1, 1998, for the period commencing October 7, 1997 and ending December 31, 1998, at the rate of $0.284 per call based on the actual number of dial-around calls per pay telephone, if such call data is available. In the Memorandum the FCC recognized, given the waiver and extension of the time frame granted to certain IXCs to implement ANI Identification, that certain disputes between carriers and pay telephone providers were likely to arise regarding the true number of compensable calls. Therefore, the FCC identified the potential need for it to address true-up requirements for dial-around compensation in a subsequent order and clarified that the timing of said subsequent order in no way would relieve or delay the obligation of the IXCs to pay compensation on April 1, 1998. (b) LEC subsidization. BOCs and other LECs have traditionally included a public pay telephone cost element in determining the access charges imposed upon carriers to terminate long distance calls. Section 276 and the new FCC rules require LECs to eliminate these and other subsidies, to reduce their interstate access charges, to operate their public pay telephones as detariffed customer premises equipment and to provide independent public pay telephone providers all functionalities used by the LEC in its own delivery of public pay telephone service. In contrast to the past, when the LEC imposed a subscriber line charge on public pay telephone providers but not on its own public pay - 9 - 10 telephones, the FCC now requires that any subscriber line charge and tariffed network services charges apply equally to both LEC and independent public pay telephones. (c) Non-structural safeguards. The FCC adopted certain non-structural safeguards in its Computer III inquiry which were designed to prevent BOCs from using their incumbent market power in an anti-competitive manner. These safeguards generally allow the BOCs to provide certain services on an integrated basis (i.e., directly rather than through a separate subsidiary) provided that BOCs (i) allow nondiscriminatory access to their network features and functionalities; (ii) restrict use of customer proprietary network information; (iii) subscribe to certain network information disclosure rules; (iv) do not discriminate in the provision, installation, and maintenance of services and reporting and (v) adopt certain cost accounting safeguards. In its rulemaking, the FCC applied these safeguards to the provision of public pay telephone services by the BOCs, and found that further non-structural safeguards were unnecessary. The FCC also decided to reclassify BOC public pay telephone service as a "nonregulated activity" so that costs from public pay telephone activities would be separated from regulated non-public pay telephone accounts. Consistent with this approach, the FCC has implemented certain accounting safeguards under the Telecommunications Act to prevent the subsidization of BOC public pay telephone services by non-public pay telephone revenues. (d) InterLATA presubscription. In the past BOCs were not permitted to compete in the interLATA marketplace. Section 276 permits BOCs to negotiate with location providers and select interLATA long distance service providers for their public pay telephones, unless the FCC determines that it is not in the public's interest. In its rulemaking, the FCC concluded that a BOC should be permitted to negotiate for the right to select the interLATA carrier serving its public pay telephones, but not until its plan to comply with the Computer III non-structural safeguards has been approved by the FCC. (e) IntraLATA presubscription. Until recently, in almost every state, only the LEC has been able to be "presubscribed" to a telephone for local and intraLATA toll calls, including at a public pay telephone. "Presubscription" refers to an arrangement whereby a call is automatically connected to a pre-selected carrier, unless another carrier's access code is dialed. Section 276 provides that all public pay telephone service providers have the right to "negotiate with the location provider on the location provider's selecting and contracting with, and subject to the terms of any agreement with the location provider, to select and contract with, the carriers that carry intraLATA calls from their payphones." The FCC's new rules give all public pay telephone service providers (including BOCs and independent providers such as the Company) the right to negotiate with location providers concerning the intraLATA carrier. (f) Public interest public pay telephones. Section 276 requires the FCC to ensure that public pay telephones provided in the interest of public health, safety, and welfare are maintained and supported equitably. The new FCC rules adopt a narrow definition of "public interest payphone," and leave to the discretion of the states how to fund their respective public interest public pay telephone programs, so long as the funding mechanism: (i) "fairly and equitably" distributes the costs of such program; and (ii) does not involve the use of subsidies prohibited by Section 276(b)(1)(B) of the Telecommunications Act. Each state's funding review must be completed by October 1998. The Company believes that Section 276 and the implementing regulations adopted by the FCC will likely have an overall positive effect on the public pay telephone industry in general and the Company in particular. A number of parties have filed petitions for judicial review of these regulations in federal courts of appeals. To date, the regulations, as described hereinabove, remain in effect. SERVICEMARK The Company uses the servicemark "PhoneTel" on its telephones, letterhead and in various other manners. On November 22, 1988, the United States Patent and Trademark Office granted the Company a Certificate of Registration for the servicemark "PhoneTel" for providing telecommunications services for a period of twenty years. COMPETITION The public pay telephone industry is, and can be expected to remain, highly competitive. While the Company's principal competition comes from BOCs and other LECs, the Company also competes with other - 10 - 11 independent providers of public pay telephone services, major OSPs and interexchange carriers. In addition, the Company competes with providers of cellular communications services and personal communications services (wireless), which provide an alternative to the use of public pay telephones. Furthermore, pursuant to Section 276 and the FCC's implementing regulations, BOCs are permitted to negotiate with location providers and select interLATA long distance service providers for their public pay telephones. See "Business--Governmental Regulations." This will enable BOCs to generate revenues from a new service, as well as to compete with independent public pay telephone providers for locations to install their public pay telephones by offering location providers higher commissions for long distance calls than those currently offered by independent public pay telephone providers. Some of the other public pay telephone companies have pursued an acquisition strategy similar to the Company's and frequently compete with the Company for the most favorable public pay telephone contracts and sites. Although the Company is one of the largest independent public pay telephone service providers, most BOCs and other LECs and interexchange carriers have, and some independent public pay telephone companies with which the Company competes may have, substantially greater financial, marketing and other resources than the Company. In addition, in response to competition from public pay telephone companies, many BOCs and other LECs have increased their compensation arrangement with location providers by offering higher commissions. The Company believes the principal competitive factors in the public pay telephone industry are: (i) the amount of commission payments to location providers; (ii) the ability to serve accounts with locations in several LATAs or states; and (iii) the quality of service provided to location owners and public pay telephone users. The Company believes that it is well-positioned to compete effectively in the public pay telephone industry. EMPLOYEES The Company had 513 employees on February 28, 1998. The Company considers its relations with its employees to be satisfactory. None of the employees of the Company are a party to agreements with any unions. IMPACT OF SEASONALITY The Company completed two acquisitions which added approximately 4,400 public pay telephones in 1995, four acquisitions which added approximately 14,600 telephones during the first nine months of 1996 and additional acquisitions which added approximately 20,000 telephones in the first six months of 1997. The seasonality of the Company's historical operating results has been affected by shifts in the geographic concentrations of its telephones resulting from such acquisitions. ITEM 2. PROPERTIES The Company's principal office is located at North Point Tower, 7th Floor, 1001 Lakeside Avenue, Cleveland, Ohio 44114-1195, where the Company leases approximately 20,000 square feet of space at a monthly rental of $24,167 subject to certain adjustments. The leased area increases to 39,919 square feet on November 1, 1998 with corresponding increases in monthly rent to $39,777 per month on November 1, 1998 and to $41,148 per month on November 1, 2000. The lease expires on October 31, 2003. The Company also maintains approximately 40 district operations facilities. The Company considers its facilities adequate for its purposes. ITEM 3. LEGAL PROCEEDINGS The Company is not a party to any legal proceedings which, individually or in the aggregate, would have a material adverse effect on the Company's business, results of operations, financial condition, or liquidity. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS During the fourth quarter of the fiscal year ended December 31, 1997, no matters were submitted to a vote of the Company's shareholders. - 11 - 12 PART II ITEM 5.MARKET FOR COMMON EQUITY AND RELATED STOCKHOLDER MATTERS PRICE RANGE OF COMMON STOCK Effective November 14, 1996, the Company's Common Stock, $0.01 par value ("Common Stock"), was listed on the American Stock Exchange ("AMEX") under the symbol "PHN". The Common Stock was formerly quoted on the Nasdaq SmallCap Market ("Nasdaq") under the symbol "PNTL". The following table sets forth on a per share basis, for the periods indicated, the high and low sales prices of the Common Stock as reported by Nasdaq or the AMEX, as applicable. The high and low bid sales prices have been adjusted to reflect the one for six reverse stock split which became effective on December 26, 1995. Price Range High Low ---- --- 1995: First Quarter................................................................. $ 7 1/8 $ 4 7/8 Second Quarter................................................................ 8 1/4 4 7/8 Third Quarter................................................................. 8 1/4 5 7/16 Fourth Quarter................................................................ 8 5/8 5 1/4 1996: First Quarter................................................................. 7 7/8 5 Second Quarter................................................................ 6 1/2 2 3/4 Third Quarter................................................................. 5 2 Fourth Quarter................................................................ 5 2 1/4 1997: First Quarter................................................................. 4 5/8 3 Second Quarter................................................................ 3 7/16 1 7/8 Third Quarter................................................................. 2 7/8 1 13/16 Fourth Quarter................................................................ 3 3/8 2 3/8 1998: Through March 19, 1998........................................................ 2 7/8 2 As of February 27, 1998, there were 2,096 shareholders of record. DIVIDEND POLICY ON COMMON STOCK The Company has never declared or paid any dividends on its Common Stock. The Company currently intends to retain its earnings to finance the growth and development of its business and does not anticipate paying cash dividends in the foreseeable future. The payment of dividends by the Company is restricted by the notes issued pursuant to the Company Debt Offering (as defined herein) completed on December 18, 1996. In addition, the Company cannot pay any dividends on its Common Stock unless dividends are paid to the holders of the Series A Preferred (as defined herein) in an amount equal to that which such holders would have been entitled to receive if such holders had converted their shares of Series A Preferred (as defined herein) into Common Stock prior to the record date used by the Board of Directors for determining the holders of Common Stock entitled to receive such dividends. Any future declaration of dividends will be subject to the discretion of the Board of Directors of the Company. The timing, amount and form of dividends (other than with respect to the holders of the 14% Preferred (as defined herein) which are only entitled to receive dividends payable in kind), if any, will depend, among other things, on the Company's financial condition, capital requirements, cash flow, profitability, plans for expansion, business outlook and other factors deemed relevant by the Board of Directors of the Company. - 12 - 13 SALES AND ISSUANCES OF COMMON STOCK Sales and issuances of the Company's Common Stock during 1995, 1996 and 1997 were as follows: Number of Average Common Price Per Shares Share ------ ----- 1995: Private sales to officers and directors 286,643 4.77 Private sales to creditors of the Company 133,332 4.50 Private sales to affiliates of the Company 38,888 4.63 Issued in connection with acquisitions 731,189 6.74 Issued to third parties for services 69,895 6.01 Issued to directors for services 21,488 5.09 Issued to directors upon conversion of debt and interest 26,065 4.51 Issued to third party creditors upon conversion of debt and accrued interest 4,166 4.80 Exercise of stock options 8,333 4.20 Other issuances 13,193 5.20 -------------- Total issuances of Common Stock in 1995 1,333,192 ============== 1996: Issued in connection with acquisitions 2,860,608 2.81 Exercise of nominal value warrants 1,035,137 0.01 Conversion of 10% Non-voting Preferred 884,214 6.00 Company Equity Offering (registered) 6,750,000 2.71 Issued to an executive upon conversion of debt and accrued interest 99,119 2.50 Other issuances 4,400 4.69 -------------- Total issuances of Common Stock in 1996 11,633,478 ============== 1997: Company Equity Offering (registered) 1,012,500 2.79 Exercise of nominal value warrants by Directors 221,125 .01 Other exercises of nominal value warrants 88,629 .01 Exercise of stock options 100,000 1.02 Issued to Directors for services 75,000 2.78 Conversion of Series A Preferred 250,000 .01 Issued to executive upon conversion of debt and accrued interest 124,747 3.00 -------------- Total issuances of Common Stock in 1997 1,872,001 ============== PREFERRED STOCK On February 23, 1996, the Company created three new classes of preferred stock: (i) Series A Special Convertible Preferred Stock, $0.20 par value, $0.20 Stated Value, 250,000 authorized shares, with each share immediately convertible into 20 shares of Common Stock, and non-voting ("Series A Preferred"); (ii) Series B Special Convertible Preferred Stock, $0.20 par value, $120 Stated Value, 250,000 authorized shares, with each share immediately convertible into 20 shares of Common Stock, and non-voting ("Series B Preferred"); and (iii) 14% Convertible Cumulative Redeemable Preferred Stock, without par value, $60 Stated Value, non-voting, 200,000 authorized shares, and with each share immediately convertible into 10 shares of Common Stock ("14% Preferred"). Each share of the 14% Preferred is entitled to receive a quarterly dividend of 0.035 shares of 14% Preferred. On February 7, 1997, a former lender to the Company exercised options for 12,500 shares of Series A Preferred which were immediately converted into 250,000 shares of Common Stock - 13 - 14 The Company's 10% Cumulative Non-Voting Redeemable Preferred Stock ("10% Non-Voting Preferred") was issued in connection with the acquisition of World. On June 27, 1996, the shareholders of the Company approved conversion rights to the 10% Non-Voting Preferred. On June 28, 1996, the Company converted the outstanding shares of 10% Non-Voting Preferred into 884,214 shares of Common Stock. No dividends were ever declared on the 10% Non-Voting Preferred. The Company's 10% Cumulative Redeemable Preferred Stock ("10% Cumulative Preferred") was issued to a significant customer in 1992. No dividends were paid on the 10% Cumulative Preferred in 1995 or 1996 and all outstanding shares of the 10% Cumulative Preferred were redeemed on March 15, 1996. All outstanding shares of the Company's 8% Cumulative Redeemable Preferred Stock ("8% Preferred") were redeemed on March 15, 1996. Dividends paid on the 8% Preferred of $36,000 in 1995 are reflected in the accumulated deficit. All outstanding shares of the Company's 7% Cumulative Convertible Redeemable Preferred Stock ("7% Preferred") were redeemed on March 15, 1996. Dividends paid on the 7% Preferred of $4,375 in 1995 are reflected in the accumulated deficit. - 14 - 15 ITEM 6. SELECTED FINANCIAL DATA The following selected financial data are derived from the consolidated financial statements of the Company. The data should be read in conjunction with the consolidated financial statements, related notes and other financial information included herein. STATEMENT OF OPERATIONS DATA: (in thousands except share and per share amounts) YEAR ENDED DECEMBER 31 ---------------------------------------------------------------------------- 1993 1994 1995 1996 1997 ------------ ------------ ------------ ------------ ------------ REVENUES: Coin calls $4,238 $8,421 $12,130 $26,212 $58,520 Non-coin telecommunication services (1) 6,742 7,176 6,458 17,649 50,624 Other 89 269 130 943 500 ------------ ------------ ------------ ------------ ------------ 11,069 15,866 18,718 44,804 109,644 ------------ ------------ ------------ ------------ ------------ COSTS AND EXPENSES: Line and transmission charges (1) 2,376 4,135 5,149 11,153 24,518 Telecommunication and validation fees (1) 1,517 1,390 1,258 5,608 11,599 Location commissions 2,599 3,391 3,468 6,072 16,628 Field operations (1) 1,895 3,565 4,934 8,733 21,330 Selling, general and administrative (1) 2,399 2,463 2,645 4,381 10,483 Depreciation and amortization 896 2,236 4,383 12,800 22,798 Other unusual charges and contractual settlements - - 2,170 6,072 9,490 ------------ ------------ ------------ ------------ ------------ 11,682 17,180 24,007 54,819 116,846 ------------ ------------ ------------ ------------ ------------ Loss from operations (613) (1,314) (5,289) (10,015) (7,202) ------------ ------------ ------------ ------------ ------------ OTHER INCOME (EXPENSE): Interest expense - related parties - - - (5,235) (1,431) Interest expense - others (175) (388) (837) (1,504) (15,181) Interest income 9 7 16 182 560 ------------ ------------ ------------ ------------ ------------ (166) (381) (821) (6,557) (16,052) ------------ ------------ ------------ ------------ ------------ Loss before extraordinary item (779) (1,695) (6,110) (16,572) (23,254) Extraordinary item: Loss on early extinguishment of debt - - - (10,077) - ------------ ------------ ------------ ------------ ------------ NET LOSS ($779) ($1,695) ($6,110) ($26,649) ($23,254) ============ ============ ============ ============ ============ Net loss applicable to common shareholders ($986) ($1,987) ($6,420) ($29,090) ($24,262) Net loss per common share (2) ($0.96) ($1.35) ($3.29) ($5.29) ($1.51) Weighted average number of shares (2) 1,031,384 1,470,188 1,950,561 5,494,011 16,040,035 EBITDA (3) $283 $922 $1,264 $8,857 $25,086 BALANCE SHEET DATA: Total assets $4,697 $10,158 $28,917 $159,770 $169,826 Long-term debt and mandatorily redeemable preferred stock, less current portion of debt 613 2,272 12,563 132,086 157,938 Stockholders' equity (deficit) 2,190 2,648 9,711 16,705 (4,042) Cash dividends per common share - - - - - - 15 - 16 (1) Certain costs and expenses for prior years have been reclassified to conform to the current year presentation. The reclassifications have had no impact on net loss as previously reported. (2) Net loss per common share and weighted average number of common shares outstanding in all periods have been adjusted to reflect the one for six (1:6) reverse stock split which was effective December 26, 1995. (3) EBITDA represents earnings before interest income and expense, depreciation, amortization, other unusual charges and contractual settlements, and the extraordinary loss. EBITDA is not intended to represent an alternative to operating income (as defined in accordance with generally accepted accounting principles) as an indicator of the Company's operating performance, or as an alternative to cash flows from operating activities (as defined in accordance with generally accepted accounting principles) as a measure of liquidity. The Company believes that EBITDA is a meaningful measure of performance because it is commonly used in the public pay telephone industry to analyze comparable public pay telephone companies on the basis of operating performance, leverage and liquidity. ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS SAFE HARBOR STATEMENT UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995 Statements, other than historical facts, contained in this Form 10-K are "forward looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and section 21E of the Securities Exchange Act of 1934, as amended. Although the Company believes that its forward looking statements are based on reasonable assumptions, it cautions that such statements are subject to a wide range of risks and uncertainties with respect to the Company's operations in fiscal 1997 as well as over the long term such as, without limitation: (i) a downturn in the public pay telephone industry which is dependent on consumer spending and subject to the impact of domestic economic conditions, changes in technology, and regulations and policies regarding the telecommunications industry; (ii) the ability of the Company to accomplish its strategic objectives with respect to external expansion through selective acquisitions and internal expansion; and (iii) increases in the dial-around compensation rate and the coin drop rate. Any or all of these risks and uncertainties could cause actual results to differ materially from those reflected in the forward looking statements. These forward looking statements are based on certain assumptions and analyses made by the Company in light of its experience and its perception of historical trends, current conditions, expected future developments and other factors it believes are appropriate in the circumstances. In addition, such statements are subject to a number of assumptions, risks and uncertainties, including, without limitation, the risks and uncertainties identified in this report, general economics and business conditions, the business opportunities (or lack thereof) that may be presented to and pursued by the Company, changes in laws or regulations and other factors, many of which are beyond the control of the Company. Investors and prospective investors are cautioned that any such statements are not guarantees of future performance and that actual results or developments may differ materially from those projected in the forward looking statements. OVERVIEW The Company derives substantially all of its revenues from coin calls and non-coin calls placed from its public pay telephones. Coin revenue is generated from local and direct-dial long-distance calls that are placed from the Company's public pay telephones. Non-coin revenue is generated from calling card, credit card, collect and third party billed calls. Typically, each public pay telephone has a presubscribed (dedicated) provider of long distance and operator services. The Company receives revenues for non-coin calls placed from its public pay telephones in the form of commissions from its presubscribed long distance provider and OSPs based on the volume of calls carried by the OSP and the amount of revenue generated by the calls. Effective November 6, 1996, pursuant to FCC regulations, the Company derived additional revenues from dial-around calls placed from its public pay telephones. From November 6, 1996 to December 31, 1996, the Company recorded gross dial-around revenues at the then mandated rate of $45.85 per telephone per month, as compared with the flat fee of $6.00 per telephone per month in place prior to November 6, 1996. Pursuant to the FCC's Second Report and Order, in 1997, the Company recorded gross dial-around revenue at a rate of $37.20 per installed pay telephone per month and recorded a charge of $395,000 in 1997 for the retroactive reduction in the dial-around - 16 - 17 compensation rate from $45.85 to $37.20 per telephone per month, applicable to the November 6, 1996 to December 31, 1996 period. From October 7, 1997 to October 6, 1998, the Company will receive dial-around compensation at a per-call rate of $0.284 (or such other rate as may be determined by the FCC or the courts) based on the actual number of dial-around calls placed from each of its public pay telephones (or such other number of calls as may be permitted by the FCC or the courts). Thereafter, the dial-around rate will be at a per-call rate equal to the local coin call rate less $0.066. Additionally, the states were required to deregulate the price of a local phone call, which has allowed the Company to increase its local coin call rate thereby generating additional revenues. Effective October 7, 1997, the Company increased the local coin call rate at a majority of its pay telephones to $0.35 in states in which the local call rate was previously limited to $0.25. Substantially all of the Company's pay telephones currently have a local coin rate of $0.35. However, there can be no assurance as to the ultimate effect that the rules and policies adopted by the FCC on its own or after any judicial review will have on the Company's business, results of operations or financial condition. See "Business -- Governmental Regulations." The Company's principal operating expenses consist of: (i) telephone line and transmission charges; (ii) commissions paid to location providers which are typically expressed as a percentage of revenues and are fixed for the term of the agreements with the respective location providers; (iii) telecommunication and validation fees; and (iv) field service and collection costs which are principally comprised of personnel costs for collecting coins from and maintaining the Company's public pay telephones. The Company pays monthly line and usage charges to BOCs and other LECs for interconnection to the local network for local calls, which are computed on a flat monthly charge plus either a per message or per minute usage rate based on the time and duration of the call. The Company also pays fees to BOCs and other LECs and long distance carriers based on usage for local or long distance coin calls. Notwithstanding the aforementioned anticipated benefits of Section 276 and the implementing regulations, as a result of the provisions permitting BOCs and other LECs to negotiate with location providers and select interLATA long distance carriers for their public pay telephones, it is anticipated that Section 276 and the implementing regulations may also result in increased competition for public pay telephone locations and an accompanying increase in the commissions payable to location providers. Moreover, revenues may be diminished if the FCC prescribes lower benchmark rates for interstate operator long distance calls. See "Business -- Governmental Regulations." RESULTS OF OPERATIONS The following table sets forth, for the periods indicated, certain information from the Company's Consolidated Statements of Operations, included elsewhere in this Form 10-K, expressed as a percentage of total revenues. Certain of the following information for the year ended December 31, 1995 has been reclassified to conform to the presentation for the year ended December 31, 1997 based on management's belief that the revised presentation more accurately reflects the Company's strategy of owning and managing public pay telephones versus providing operator services. The reclassifications had no impact on total revenues or total expenses as previously reported. - 17 - 18 Year Ended December 31 ------------------------------ 1995 1996 1997 ------ ------ ------ Revenues: Coin calls .......................... 64.8% 58.5% 53.4% Non-coin telecommunication services . 34.5 39.4 46.1 Other ............................... 0.7 2.1 0.5 ------ ------ ------ Total revenues ...................... 100.0 100.0 100.0 ------ ------ ------ Operating expenses: Line and transmission charges ....... 27.5 24.9 22.3 Telecommunication and validation fees 6.7 12.5 10.6 Location commissions ................ 18.5 13.6 15.2 Field operations .................... 26.4 19.5 19.5 Selling, general and administrative expenses .......................... 14.2 9.7 9.6 Depreciation and amortization ....... 23.4 28.6 20.8 Other unusual charges and contractual settlements .......... 11.6 13.6 8.6 ------ ------ ------ Total operating expenses ............ 128.3 122.4 106.6 ------ ------ ------ Loss from operations ..................... (28.3) (22.4) (6.6) ------ ------ ------ Other income (expense): Interest expense - related parties .. - (11.7) (1.3) Interest expense - others ........... (4.5) (3.3) (13.8) Interest income ..................... 0.2 0.4 0.5 ------ ------ ------ Total other income (expense) ........ (4.3) (14.6) (14.6) ------ ------ ------ Loss before extraordinary item ........... (32.6) (37.0) (21.2) Extraordinary item ....................... - (22.5) - ------ ------ ------ Net loss ................................. (32.6)% (59.5)% (21.2)% ====== ====== ====== EBITDA ................................... 6.8% 19.8% 22.9% ====== ====== ====== YEAR ENDED DECEMBER 31, 1997 COMPARED TO YEAR ENDED DECEMBER 31, 1996 REVENUES. Total revenues increased $64,840,000, or 144.7%, from $44,804,000 for the year ended December 31, 1996 to $109,644,000 for the year ended December 31, 1997. This increase is attributable primarily to an increase in the number of installed public pay telephones, which increased by 18,818, or 75.2%, from 25,029 at December 31, 1996 to 43,847 at December 31, 1997, with the majority of the increase occurring in the first quarter of 1997 due to acquisitions completed in that quarter. Revenues from coin calls increased $32,308,000, or 123.3%, from $26,212,000 for the year ended December 31, 1996 to $58,520,000 for the year ended December 31, 1997. This increase was primarily due to the acquisition and installation of public pay telephones which produced additional revenues and the increase in the local coin rate from $0.25 to $0.35 in a majority of the Company's pay telephones effective October 7, 1997. Such increases were offset in part by a reduction in average coin revenue per installed pay telephone due to a decrease in call volume. Revenues from non-coin telecommunication services increased by $32,975,000 or 186.8%, from $17,649,000 in 1996 to $50,624,000 in 1997. The increase was due to the increase in the number of installed pay telephones relating to the acquisition and installation of public pay telephones, and the increase in gross revenue from dial-around compensation. Dial-around revenues increased $15,881,000, from $3,219,000 in 1996 to $19,100,000 in 1997 due to regulatory changes that increased the dial-around compensation rate for both existing and acquired public pay telephones. The increase in non-coin revenue was offset in part by a reduction in operator assisted calls as a result of aggressive dial-around advertising by long distance carriers such as AT&T and MCI Communications Corporation ("MCI"). At December 31, 1996 and 1997, accounts receivable included $2,554,000 and $12,938,000, respectively, arising from dial-around compensation. Such receivables are received quarterly in arrears. - 18 - 19 Effective November 6, 1996, pursuant to the rules and regulations promulgated by the FCC under Section 276 of the Telecommunications Act (the "1996 Payphone Order"), the Company was to receive dial-around compensation of $45.85 per installed pay telephone per month from November 6, 1996 through October 6, 1997 (as compared with the flat fee of $6.00 per installed pay telephone per month in periods prior to November 6, 1996), and per-call compensation thereafter, at $0.35 per call from October 7, 1997 to October 6, 1998 (as compared with the flat fee of $45.85 per installed pay telephone per month) and thereafter, at a per-call rate equal to the local coin rate for each dial-around call. Several parties, including interexchange carriers ("IXCs"), filed petitions with the U. S. Court of Appeals for the District of Columbia Circuit (the "Court") for review of certain of the FCC regulations, including the dial-around compensation rate. On July 1, 1997, the Court vacated certain portions of the 1996 Payphone Order, including the dial-around compensation rate, and remanded the issue to the FCC for further consideration. On October 9, 1997, the FCC issued its Second Report and Order (the "1997 Payphone Order") which established a new dial-around compensation rate, effective October 7, 1997, of $0.284 per call (the market based local coin rate estimated at $0.35 less certain costs defined by the FCC as $0.066 per call) multiplied by the actual number of dial-around calls placed from a pay telephone. Furthermore, the 1997 Payphone Order tentatively concluded that the dial-around compensation rate of $0.284 per call would be used to calculate dial-around compensation for the period November 6, 1996 to October 7, 1997. Evidence initially presented by a pay telephone industry trade association as part of the Court of Appeals proceeding indicated that the average number of dial-around calls placed from independent pay telephones equaled 131 calls per month. Based on the FCC's tentative conclusions in the 1997 Payphone Order, in the third quarter of 1997, the Company adjusted the amount of dial-around compensation recorded in prior quarters from the initial $45.85 rate to $37.20 (131 calls per installed pay telephone per month). Included in this adjustment was a net charge of $395,000 for dial-around compensation relating to the period November 6, 1996 to December 31, 1996. This adjustment amount is included in other unusual charges and contractual settlements in 1997. On March 9, 1998, the Common Carrier Bureau of the FCC issued a Memorandum Opinion and Order (the "Memorandum") which, among other things, granted a waiver of the time frame previously scheduled and established a timetable for local exchange carriers to implement a system for identifying dial-around calls placed from pay telephones ("ANI Identification"). This Memorandum reiterated the obligation of the IXCs to pay, by April 1, 1998, $0.284 per call based on the actual number of dial-around calls per pay telephone if such call data is available. In its Memorandum, the FCC recognized, given its waiver and extension of the time frame set for certain IXCs for the implementation of ANI Identification, that certain disputes between carriers and pay telephone providers were likely to arise about the true number of compensable calls. Therefore, the FCC identified the potential need for it to address true-up requirements for dial-around compensation in a subsequent order and clarified that the timing of the subsequent order in no way relieves or delays the obligations of IXCs to pay compensation on April 1, 1998. In the fourth quarter of 1997, the Company recorded revenues of $4,734,000 for dial-around compensation at a rate of $37.20 per installed pay telephone per month, based on 131 calls per month. Based on the information available, the Company believes that the minimum amount it is entitled to as fair compensation under the Telecommunications Act for the period from November 7, 1996 through March 31, 1998 is $37.20 per pay telephone per month. Further, the Company does not believe that it is reasonably possible that the amount will be materially less than $37.20 per pay telephone per month. While the amount of $0.284 per call constitutes the Company's position as to the appropriate level of fair compensation, certain IXCs have asserted in the past, are asserting and are expected to assert in the future that the appropriate level of fair compensation should be lower than the $0.284 per call. A number of parties filed a Motion to Stay the 1997 Payphone Order pending judicial review and requested expedited consideration and briefing schedule with the Court. The Court denied the Motion to Stay and granted the Motion for Expedited Consideration and Briefing Schedule. The Court is expected to hear arguments in May 1998. Other revenues decreased $443,000 or 47.0% from $943,000 in 1996 to $500,000 in 1997. This decrease was primarily due to the reduction in revenue relating to the $1,200,000 signing bonus received in 1996 upon execution of a new operator service agreement, which was being recognized as income on a pro rata basis over the twelve month period ended March 1997. - 19 - 20 OPERATING EXPENSES. Total operating expenses increased $62,027,000 or 113.1%, from $54,819,000 for the year ended December 31, 1996 to $116,846,000 for the year ended December 31, 1997. Operating expenses represent 122.4% of total revenues in 1996 and 106.6% of total revenues in 1997, a decrease of 15.8%. The percentage decrease was due in part to the reductions in depreciation and amortization expense and in other unusual charges and contractual settlements as a percentage of total revenues, as well as the increase in total revenues attributable to the increase in dial-around compensation. Line and transmission charges increased $13,365,000 or 119.8%, from $11,153,000 in 1996 to $24,518,000 in 1997. Line and transmission charges represent 24.9% and 22.3% of total revenues for the years ended December 31, 1996 and 1997, respectively, a decrease of 2.6%. The increase in amount is primarily due to the increase in the number of pay telephones due to acquisitions. The decrease in expense as a percentage of total revenue is primarily due to the increase in dial-around compensation. Telecommunication and validation fees (consisting primarily of processing costs relating to operator services) increased from $5,608,000 in 1996 to $11,599,000 or 106.8%. Telecommunication and validation fees represented 12.5% of total revenue in 1996 and 10.6% of total revenue in 1997. The increase in amount was primarily due to the increase in the number of installed pay telephones. The decrease, as a percentage of total revenue, is primarily due to the increase in dial-around compensation. Location commissions increased $10,556,000, or 173.8%, from $6,072,000 for the year ended December 31, 1996 to $16,628,000 for the year ended December 31, 1997. As a percentage of total revenues, location commissions increased from 13.6% in 1996 to 15.2% in 1997, an increase of 1.6%. The dollar and percentage increases are due to the increase in the number of pay telephones resulting from acquisitions and installations and the increase in commission rates on new location contracts. The commission rate increase also reflects the increased competition in certain geographic areas from local exchange carriers and other independent public pay telephone service providers in renewing existing contracts and obtaining new contracts with location providers. Field operations consists principally of personnel costs, rents and utilities of the district service facilities, repairs and maintenance of the public pay telephones, and sales and property taxes. Field operations expense increased from $8,733,000 in 1996 to $21,330,000 in 1997, an increase of $12,597,000 or 144.2%. The dollar increase is primarily due to the increase in personnel costs, rent and service related expenses relating to the acquisition of Cherokee, Amtel, POA and London. Field operations expenses as a percentage of total revenues remained unchanged at 19.5% in 1996 and 1997. Sales, general and administrative expenses ("SG&A") increased $6,102,000 or 139.3%, from $4,381,000 for the year ended December 31, 1996 to $10,483,000 for the year ended December 31, 1997. The dollar increase is primarily due to the increase in personnel cost, travel, telephone and insurance resulting from acquisitions and other business expansion. As a percentage of total revenue, SG&A expenses are comparable in 1996 and 1997. Depreciation and amortization increased $9,998,000 or 78.1% from $12,800,000 for the year ended December 31, 1996 to $22,798,000 for the year ended December 31, 1997. Depreciation and amortization represented 28.6% of total revenues in 1996 and 20.8% of total revenues in 1997, a decrease of 7.8%. The dollar increase is primarily due to the increase in depreciation and amortization relating to 1997 business acquisitions and to a lesser extent 1996 acquisitions. The decrease as a percentage of total revenue is due to the longer useful lives used for amortizing location contracts relating to acquisitions based on a study performed by the Company and the effect of the revenue increase relating to dial-around compensation. Other unusual charges and contractual settlements increased $3,418,000 or 56.3% from $6,072,000 in 1996 to $9,490,000 in 1997. For the year ended December 31, 1997, the unusual charges and contractual settlements consisted of: (i) a forfeited deposit, professional fees and related expenses applicable to the termination of the proposed acquisition of Communications Central Inc., $7,771,000; (ii) legal and note holder consent solicitation fees relating to the amendment to the indenture for the 12% Senior Notes, $761,000; (iii) a retroactive adjustment to dial-around compensation resulting from regulatory changes, $395,000; and (iv) other non-recurring items totaling $563,000. Other unusual charges and contractual settlements represented 13.6% of total revenue in 1996 and 8.6% of total revenue in 1997, a decrease of 5.0%. - 20 - 21 OTHER INCOME (EXPENSE) Other income (expense) consists of interest incurred on debt with related parties, the 12% Senior Notes and others, and interest income (earned primarily from the proceeds of the 12% Senior Notes before such proceeds were used for acquisitions). Total other income (expense) increased $9,495,000, or 144.8%, from $6,557,000 in 1996 to $16,052,000 in 1997. Other income (expense) represented 14.6% of total revenue in 1996 and 1997. The dollar increase is due to the increase in long-term debt relating to the issuance of the 12% Senior Notes in December 1996 and borrowings under the related party debt agreement entered into in May 1997. Proceeds from the 12% Senior Notes, among other things, were used to repay the outstanding balance under the former debt agreement with the related party at the end of 1996. EXTRAORDINARY ITEM The Company recorded extraordinary losses of $10,077,000, representing 22.5% of total revenues for the year ended December 31, 1996. The extraordinary loss related to non-recurring costs that were incurred in connection with the restructuring of the Company's long-term debt on March 15, 1996 and December 18, 1996. EBITDA EBITDA (income before interest income, interest expense, depreciation, amortization, other unusual charges and contractual settlements, and the extraordinary losses on debt restructuring) increased $16,229,000 from $8,857,000 for the year ended December 31, 1996 to $25,086,000 for the year ended December 31, 1997. EBITDA represented 19.8% of total revenues for the year ended December 31, 1996 and 22.9% for the year ended December 31, 1997, an increase of 3.1%. EBITDA is not intended to represent an alternative to operating income (as defined in accordance with generally accepted accounting principles) as an indicator of the Company's operating performance, or as an alternative to cash flows from operating activities (as defined in accordance with generally accepted accounting principles) as a measure of liquidity. The Company believes that EBITDA is a meaningful measure of performance because it is commonly used in the public pay telephone industry to analyze comparable public pay telephone companies on the basis of operating performance, leverage and liquidity. YEAR ENDED DECEMBER 31, 1996 COMPARED TO YEAR ENDED DECEMBER 31, 1995 REVENUES Total revenues increased $26,086,000, or 139.4%, from $18,718,000 for the year ended December 31, 1995 to $44,804,000 for the year ended December 31, 1996. This increase is attributable primarily to an increase in the number of installed public pay telephones, which increased by 15,571, or 164.6%, from 9,458 at December 31, 1995 to 25,029 at December 31, 1996, with the majority of the increase occurring in the third and fourth quarters of 1995 and the first and third quarters of 1996 due to the Company's acquisitions. As of March 7, 1997 the number of installed public pay telephones was 41,313. Revenues from coin calls increased $14,082,000, or 116.1%, from $12,130,000 for the year ended December 31, 1995 to $26,212,000 for the year ended December 31, 1996. Non-coin telecommunication services increased $11,191,000, or 173.3%, from $6,458,000 for the year ended December 31, 1995 to $17,649,000 for the year ended December 31, 1996. The increases were primarily due to the acquisition and installation of public pay telephones producing additional revenues, the increase in the dial-around compensation rate and, to a lesser extent, to the increases in coin calls resulting from the continuation of the 1994 program which offered customers a three minute long distance call anywhere in the continental United States for $0.75 (the "$0.75 Long Distance Call Program" subsequently changed to $1.00 for the first three minutes in some locations). However, the increase in non-coin revenue was offset in part by a reduction in operator assisted calls as a result of aggressive dial-around advertising by long distance carriers such as AT&T and MCI. Other revenues increased $813,000, or 625.4%, from $130,000 for the year ended December 31, 1995 to $943,000 for the year ended December 31, 1996. This increase was primarily due to the pro rata recognition of the $1,200,000 signing bonus received from Intellicall upon execution of the Company's new operator services agreement on March 15, 1996. The Company is recognizing the signing bonus over a 12 month period. OPERATING EXPENSES Total operating expenses increased $30,812,000, or 128.3%, from $24,007,000 for the year ended December 31, 1995 to $54,819,000 for the year ended December 31, 1996. Operating expenses represented 128.3% of total revenues for the year ended December 31, 1995 and 122.4% of total revenues for the year ended December 31, 1996, a decrease of 5.9%. The percentage decrease was due to a reduction in other unusual - 21 - 22 charges and contractual settlements and selling, general and administrative expenses offset in part by higher depreciation and amortization as a result of acquisitions and higher unusual charges and contractual settlements. Line and transmission charges increased $6,004,000, or 116.6%, from $5,149,000 for the year ended December 31, 1995 to $11,153,000 for the year ended December 31, 1996. Line and transmission charges represented 27.5% of total revenues for the year ended December 31, 1995 and 24.9% of total revenues for the year ended December 31, 1996, a decrease of 2.6%. The dollar increase in line and transmission charges was, in part, due to additional public pay telephones acquired from IPP and Paramount, the increases in coin calls resulting from the $0.75 Long Distance Call Program, and to a lesser extent, the acquisitions of POA (completed September 16, 1996 with an effective purchase date of August 1, 1996) and Amtel (completed September 13, 1996), as well as increases in certain local telephone company line charges. The percentage decrease was due to lower line charges for the acquired companies as compared to those in 1995. Telecommunication and validation fees, increased $4,350,000, or 345.8%, from $1,258,000 for the year ended December 31, 1995 to $5,608,000 for the year ended December 31, 1996. Telecommunication and validation fees represented 6.7% of total revenues for the year ended December 31, 1995 and 12.5% of total revenues for the year ended December 31, 1996, an increase of 5.8%. The increase was primarily the result of the increase in the number of installed public pay telephones and the outsourcing of operator services in 1996. Location commissions increased $2,604,000, or 75.1%, from $3,468,000 for the year ended December 31, 1995 to $6,072,000 for the year ended December 31, 1996. Location commissions represented 18.5% of total revenues for the year ended December 31, 1995 and 13.6% of total revenues for the year ended December 31, 1996, a decrease of 4.9%. The dollar increase is due to location agreements from public pay telephones acquired in the acquisitions of World, Public Telephone, IPP and Paramount, and to a lesser extent the location agreements acquired in the acquisitions of POA and Amtel, while the percentage decrease is due to such location agreements having lower commission rates than those from the Company's existing public pay telephones. Field operations (consisting of principally of personnel costs, rents and utilities of the regional service facilities, and repair and maintenance of the public pay telephones), increased $3,799,000, or 77.0%, from $4,934,000 for the year ended December 31, 1995 to $8,733,000 for the year ended December 31, 1996. Field operations represented 26.4% of total revenues for the year ended December 31, 1995 and 19.5% of total revenues for the year ended December 31, 1996, a decrease of 6.9%. The dollar increase was primarily the result of higher personnel costs, rent, utilities and service related expenses attributable to the acquisitions of World, Public Telephone, IPP and Paramount and, to a lesser extent, the acquisitions of Amtel and POA, the increase in the Company's public pay telephone base, and the additional field personnel to accommodate the increased business. The percentage decrease reflects the economies of scale resulting from those acquisitions that the Company has already realized. Such economies of scale come primarily from the elimination of costs associated with the closing of certain offices, the elimination of redundant executive and administrative personnel and other operations areas and leveraging the Company's existing field technicians. SG&A expenses increased $1,736,000, or 65.6%, from $2,645,000 for the year ended December 31, 1995 to $4,381,000 for the year ended December 31, 1996. SG&A represented 14.2% of total revenues for the year ended December 31, 1995 and 9.7% of total revenues for the year ended December 31, 1996, a decrease of 4.5%. The dollar increase was primarily the result of the acquisitions of World, Public Telephone, IPP and Paramount, and to a lesser extent, the acquisitions of Amtel and POA. The percentage decrease reflects the economies of scale resulting from those acquisitions that the Company has already realized. Depreciation and amortization increased $8,417,000 or 192.0%, from $4,383,000 for the year ended December 31, 1995 to $12,800,000 for the year ended December 31, 1996. Depreciation and amortization represented 23.4% of total revenues for the year ended December 31, 1995 and 28.6% of total revenues for the year ended December 31, 1996, an increase of 5.2%. The dollar and percentage increases were primarily due to the Company's acquisitions and expansion of its public pay telephone base and purchases of additional computer equipment, service vehicles and software to accommodate the Company's growth. - 22 - 23 Other unusual charges and contractual settlements increased $3,902,000, or 179.8% from $2,170,000 for the year ended December 31, 1995 to $6,072,000 for the year ended December 31, 1996. For the year ended December 31, 1996, other unusual charges and contractual settlements consists primarily of: (i) the settlement of contractual obligations under certain employment contracts, $342,000; (ii) the settlement of other contractual obligations, $211,000; (iii) the write-off of certain assets in connection with the continued evaluation of the Company's operations and certain one-time charges for changes to the operations of the Company, $1,002,000; (iv) losses recognized on the early pay-off of obligations under capital leases and other debt concurrent with the debt restructurings completed on March 15 and December 18, 1996, $631,000; and (v) the estimated fair market value of the Nominal Value Warrants issued pursuant to the debt restructuring completed on March 15, 1996, $3,886,000. Other unusual charges and contractual settlements represented 11.6% of total revenues for the year ended December 31, 1995, and 13.6% of total revenues for the year ended December 31, 1996, an increase of 2.0%. OTHER INCOME (EXPENSE) Other income (expense) is comprised of interest incurred on debt with related parties and others, and interest income. Total other (expense) income increased $5,736,000, from a net expense of $821,000 for the year ended December 31, 1995 to a net expense of $6,557,000 for the year ended December 31, 1996. Other (expense) income represented 4.4% of total revenues for the year ended December 31, 1995 and 14.6% of total revenues for the year ended December 31, 1996, an increase of 10.2%. The dollar and percentage increases were due to the financing obtained for the acquisitions completed in 1996, and to a lesser extent the refinancing obtained in December 1996. Related party interest expense was $5,235,000 for the year ended December 31, 1996, representing 11.7% of total revenues. Included in related party interest expense was non-cash interest expense of $1,605,000, or 3.6% of total revenues for the year ended December 31, 1996, representing the accretion of the debt under the Credit Agreement to its maturity amount. EXTRAORDINARY ITEM The Company recorded extraordinary losses of $10,077,000, representing 22.5% of total revenues for the year ended December 31, 1996. The extraordinary loss related to non-recurring costs that were incurred in connection with the restructuring of the Company's long-term debt on March 15, 1996 and December 18, 1996. EBITDA EBITDA increased $7,593,000, from $1,264,000 for the year ended December 31, 1995 to $8,857,000 for the year ended December 31, 1996. EBITDA represented 6.8% of total revenues for the year ended December 31, 1995 and 19.8% for the year ended December 31, 1996, an increase of 13.0%. LIQUIDITY AND CAPITAL RESOURCES CASH FLOWS Net cash used in operating activities during the fiscal years ended December 31, 1995, 1996 and 1997 were $580,000, $269,000 and $4,720,000, respectively. Net cash used in operating activities consisted primarily of the funding of operating losses, increases in current assets (see earlier discussion of increase in dial-around compensation accounts receivable) and repayment of current liabilities, offset by the issuance of the Nominal Value Warrants (as defined herein), depreciation and amortization, accretion of debt, and the non-cash portion of the loss associated with the debt restructuring. Cash used in investing activities during the fiscal years ended December 31, 1995, 1996 and 1997 were $2,354,000, $63,062,000 and $57,197,000, respectively. Cash used in investing activities consisted primarily of payments to acquire companies (including the Cherokee acquisition deposit of $37,110,000 at December 31, 1996) and capital expenditures primarily due to the purchase and installation of new pay telephone equipment. Cash provided by financing activities during the fiscal years ended December 31, 1995, 1996 and 1997 were $3,168,000, $109,056,000 and $21,998,000, respectively, which consisted primarily of net proceeds from the Company Debt Offering, the Company Equity Offering and from other borrowings offset by redemptions and repurchases of preferred stock and repayments of debt. CREDIT FACILITY On March 15, 1996, the Company entered into a credit agreement (the "Credit Facility"), with ING (U.S.) Capital Corporation ("ING") and Cerberus Partners, L.P. ("Cerberus" and, together with ING, the "Lenders"), pursuant to which the Lenders agreed to lend the Company up to $37,250,000. On March 15, 1996, the Company borrowed $30,531,000 pursuant to the Credit Facility. During the second quarter of 1996, the Company - 23 - 24 borrowed an additional $1,693,000 pursuant to the Credit Facility. The initial borrowings under the Credit Facility were used to complete the Paramount and IPP acquisitions, to repay $8,503,000 of outstanding debt and $3,174,000 of outstanding obligations under capital leases, to redeem the 10% Preferred, 8% Preferred and 7% Preferred, to pay related transaction fees, to fund the Amtel acquisition deposit of $1,300,000 and for working capital. In connection with the execution of the Credit Facility on March 15, 1996, ING and Cerberus each received 102,412 warrants (204,824 warrants in total and referred to herein as the "Lenders' Warrants"), which would collectively allow them to purchase up to 204,824 shares of Series A Preferred at an exercise price of $0.20 per share. Each share of Series A Preferred is convertible into 20 shares of the Company's Common Stock. The debt under the Credit Facility was initially recorded net of an allocation of the fair value of the Lenders' Warrants, such fair value being determined using the Black-Scholes valuation model. ING and Cerberus may separately exercise their warrants without any action of the other party. On September 13, 1996, concurrent with the acquisition of Amtel, the Lenders amended the Credit Facility to increase the maximum borrowings available under the Credit Facility to $41,000,000. The Company then borrowed an additional $8,777,000 and used $5,950,000 of the proceeds to complete the Amtel and POA acquisitions. The remainder of the proceeds were used for working capital and payment of certain related acquisition expenses. On November 22, 1996, the Lenders amended the Credit Facility to permit the incurrence of additional borrowings of up to $2,000,000 to fund the deposits required in connection with the Cherokee and the Texas Coinphone acquisitions and for working capital purposes, thereby increasing the maximum borrowings available under the Credit Facility to $43,000,000. On December 18, 1996, the Company repaid all of the indebtedness under the Credit Facility with a portion of the proceeds from the Company Equity Offering and the Company Debt Offering, and the Credit Facility was terminated. The Company realized an extraordinary loss of $9,810,000 consisting primarily of the write-off of the remaining value assigned to the Series A Preferred warrants and related unamortized deferred financing costs. THE COMPANY EQUITY OFFERING AND THE COMPANY DEBT OFFERING. On December 18, 1996, the Company closed the following public underwritten offerings: (i) the sale of 6,750,000 shares of Common Stock (the "Company Equity Offering"), at a price to the public of $3.00 per share, for net proceeds to the Company therefrom of $18,295,000 and (ii) the sale of $125,000,000 aggregate principal amount of its 12% Senior Notes due 2006 (the "Notes" or the "Company Debt Offering"), for net proceeds to the Company therefrom of $119,149,000. In connection with the Company Equity Offering, the Company also granted the underwriters a 45-day option to purchase up to 1,012,500 additional shares of Common Stock, at $3.00 per share (less an underwriting discount of $0.21 per share), solely to cover over-allotments (the "Over-Allotment Option"). The Company received $2,825,000 at the time the underwriters exercised their Over-Allotment Option on January 29, 1997. The Notes are general unsecured obligations of the Company limited in aggregate principal amount to $125,000,000 and will mature on December 15, 2006. Interest on the Notes accrues at the rate of 12% per annum and is payable semi-annually in arrears on June 15 and December 15 in each year commencing June 15, 1997. The Notes rank senior in right of payment to all indebtedness of the Company that is expressly subordinated and are pari passu in right of payment with all other senior indebtedness of the Company. The Notes are guaranteed jointly and severally and fully and unconditionally on a senior unsecured basis by the Subsidiary Guarantors, including any and all future subsidiaries of the Company. The Notes are redeemable, in whole or in part, at the option of the Company at any time on or after December 15, 2001, at the redemption prices set forth in the indenture, plus accrued and unpaid interest to the date of redemption. In addition, at any time or from time to time prior to December 15, 1999, the Company may redeem up to 40% of the aggregate principal amount of the Notes originally issued with the net cash proceeds to the Company of one or more public equity offerings or equity private placements (other than the Company Equity Offering) at a redemption price equal to 112% of the principal amount thereof, plus accrued and unpaid interest to the date of redemption provided that at least $75,000,000 principal amount of the Notes remains outstanding immediately after any such redemption. - 24 - 25 The indenture imposes certain limitations on the ability of the Company and the Subsidiary Guarantors to, among other things, incur additional indebtedness, pay dividends or make certain other restricted payments, consummate certain asset sales, enter into certain transactions with interested persons, incur liens, impose restrictions on the ability of a Subsidiary Guarantor to pay dividends or make certain payments to the Company, conduct business other than the pay telephone and ancillary businesses, merge or consolidate with any other person or sell, assign, transfer, lease, convey or otherwise dispose of all or substantially all of the assets of the Company. The indenture contains customary events of default, including, without limitation, the following: (i) the failure to pay principal or interest when due on the Notes; (ii) certain defaults under agreements relating to other indebtedness; (iii) the breach of any covenant in the indenture; (iv) the levy of certain judgments; and (v) certain bankruptcy, reorganization and insolvency events. The occurrence of an event of default under the indenture permits the holders of the Notes to accelerate the Notes and to pursue other remedies. In addition, upon a "change of control" (as defined in the indenture), the Company has the obligation to offer to repurchase all outstanding Notes from the holders thereof at a price equal to 101% of the outstanding principal balance, plus accrued and unpaid interest to the date of repurchase. On December 30, 1997, the Company solicited and received the consent from its Note Holders to amend the indenture to increase the limit of permitted indebtedness and to modify the definition of consolidated net income to exclude certain non-recurring expenses and non-operating charges when calculating certain restrictive covenants. The Company incurred $625,000 in deferred financing costs to the Note Holders and $761,000 in fees relating to the solicitation of the Note Holders' consent to amend the indenture. The Company used the net proceeds from the Company Equity Offering to repay approximately $8.0 million of debt outstanding under the Credit Facility and the balance for working capital and other general corporate purposes. The Company used a portion of the net proceeds from the Company Debt Offering to repay all of the remaining outstanding debt under the Credit Facility, to repay certain capital lease obligations and other indebtedness and to finance the Cherokee and Texas Coinphone acquisitions. NEW CREDIT AGREEMENT. On May 30, 1997, the Company entered into an agreement ( the "Credit Agreement") with various lenders (collectively referred to as the "Lenders"). ING is Agent for the Lenders and Transamerica Business Credit Corporation and Finova Capital Corporation are Co-Agents for the Lenders. ING is a significant shareholder of the Company's common equity. The Credit Agreement provided a $75,000,000 commitment of which $60,000,000 was to be utilized for future acquisitions ("Expansion Loan Commitment"), and $15,000,000 was to be utilized for general working capital requirements. Borrowings accrue interest at the ING Alternate Base Rate (as defined in the Credit Agreement) plus 1.50%. The Credit Agreement matures on May 20, 2000 and all the Company's installed public pay telephones are pledged as collateral. The Company borrowed $17,700,000 under the Expansion Loan Commitment to complete the acquisitions of Advance, American, and London and to pay related acquisition and credit facility fees. The Company also borrowed $7,300,000 of the Revolving Credit Commitment for interest payments due under the $125,000,000 12% Senior Notes and for general working capital purposes. Subsequent to the September 16, 1997 Court ruling which vacated dial-around compensation, and pursuant to certain terms of the Credit Agreement, the Agent gave notice to the Company that it was prohibited from making additional borrowings under the Credit Agreement, without prior approval from the Lenders. The Credit Agreement includes covenants which, among other things, require the Company to maintain ratios as to fixed charges, debt to earnings, current ratio and interest coverage (all as defined in the Credit Agreement). Other covenants limit incurrence of additional long-term debt, the level of capital expenditures, the incurrence of lease obligations and permitted investments. On February 24, 1998, the Credit Agreement was amended to increase the Revolving Credit Commitment to $20,000,000 and to decrease the Expansion Loan Commitment to $55,000,000. The amount available for letters of credit under the working capital commitment was reduced from $5,000,000 to $3,000,000 and certain of the covenants were amended. On March 31, 1998, the Credit Agreement was further amended with respect to certain financial covenants. - 25 - 26 OTHER. The redemption price for the 10% Preferred, 8% Preferred and 7% Preferred consisted of cash payments aggregating $1,117,000 and 34,436 shares of 14% Preferred. In the aggregate, $6,475,000 of the Company's outstanding obligations, including portions of the purchase price for the IPP and Paramount acquisitions, was liquidated by issuing 107,918 shares of 14% Preferred. The $2,002,000 excess of the redemption price of the preferred issues redeemed over their aggregate carrying value was recorded as a reduction of earnings available to common shareholders on March 15, 1996. On March 15, 1996, warrants to purchase 2,018,942 shares of Common Stock at an exercise price of $.01 per share ("Nominal Value Warrants") were issued in conjunction with the acquisitions of IPP and Paramount, redemption of the 10% Preferred, 8% Preferred and 7% Preferred, and conversion of certain related party debt of the Company to the 14% Preferred. Certain holders of the 14% Preferred are deemed related parties. See "Item 13 Certain Relationships and Related Transactions." The warrants expire on March 13, 2001. An independent valuation company has estimated the fair market value of the Nominal Value Warrants to be $4,975,000, using the Black-Scholes valuation model, of which $3,886,000 (the amount attributable to the warrants provided to related parties in connection with the redemption of the preferred shares and the conversion of certain debt) was recorded in the caption "other unusual charges and contractual settlements" in the Company's consolidated statement of operations. On September 12, 1995, the Company borrowed $1,200,000 (which was recorded net of the value of warrants issued of $349,000) from third party investors pursuant to a 19 month credit agreement, bearing interest at 12.5%. The proceeds were used for operating expenses and to make certain employee severance payments. This debt was repaid on March 15, 1996 with borrowings under the Credit Facility. The Company's working capital declined from $39,491,000 at December 31, 1996 to $7,839,000 at December 31, 1997, a decrease of $31,652,000. Cash flows used in operating activities increased from $269,000 in 1996 to $4,720,000 in 1997, an increase of $4,451,000 predominantly due to the increase in accounts receivable relating to dial-around compensation. At December 31, 1997, the Company had a deficit of $4,042,000 in stockholders' equity (excluding mandatorily redeemable preferred stock) as a result of the current year loss of $23,254,000 and a loss of $26,649,000 in 1996. The Company's working capital, liquidity and capital resources may be limited by its ability to generate sufficient cash flow from its operations or its investment or financing activities. Cash flow from operations depends on revenues from coin and non-coin sources, including dial-around compensation, and Management's ability to control expenses. There can be no assurance that coin revenues will increase, that revenues from dial-around compensation will continue at the rates anticipated or that they will be received by the Company in the amounts the Company has recorded as receivable as they become due, or that operating expenses can be maintained at present or reduced to lower levels. To the extent that cash flow from operating activities is insufficient to meet the Company's cash requirements, there can be no assurance that the Company's Lenders will grant additional advances under the Credit Agreement for working capital or business expansion purposes or that the Company can obtain additional financing to meet its debt service and other cash requirements. In the event the Company fails to meet its debt service requirements, such debt could become immediately due and payable. The Company has negotiated with its Lenders who have given notice to the Company that it is prohibited from making additional borrowings under its existing credit agreement without the prior approval of the Lenders. On February 24, 1998, the Credit Agreement was amended to increase the working capital commitment and to amend certain restrictive covenants. Subsequently, the Company was permitted to borrow an additional $3,000,000 for general working capital purposes. On March 31, 1998, the Credit Agreement was further amended with respect to certain financial covenants. - 26 - 27 The Company continues to negotiate with its current lenders and to evaluate the necessity of alternative financing arrangements. Management believes, but cannot assure, that cash flow from operations (including substantial collections of accounts receivable from dial-around compensation), additional liquidity which its current lenders may provide or other alternative financing arrangements as may be required, will allow the Company to sustain its operations and meet its obligations through the remainder of 1998. IMPACT OF THE YEAR 2000 ISSUE The Year 2000 Issue is the result of computer programs being written using two digits rather than four to define the applicable year. Any of the Company's computer programs that have date-sensitive software may recognize a date using "00" as the year 1900 rather than the year 2000. This could result in a system failure or miscalculations causing disruptions of operations, including, among other things, a temporary inability to process transactions, send invoices, or engage in similar normal business activities. The Company is currently in the process of completing a detailed assessment of the full impact of the Year 2000 Issue. In the absence of the completion of this detailed assessment, the Company does not have a reasonable basis to conclude whether the Year 2000 Issue will have a material effect on future financial results, or cause reported financial information not to be necessarily indicative of future operating results or future financial condition. The Company also does not have a reasonable basis to conclude whether the impacts of the Year 2000 Issue will come to fruition. However, it is Management's belief that the Company will be able to meet the compliance requirements for the Year 2000 Issue. ITEM 8. FINANCIAL STATEMENTS The consolidated financial statements of the Company are set forth in Item 14 of this Report. ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE There has been no resignation or dismissal of the Registrant's accountants during the two most recent fiscal years. PART III ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT The description of the directors and executive officers of the Registrant is incorporated herein by reference to the section of the definitive Proxy Statement for the 1998 Annual Meeting of Shareholders (the "Proxy Statement"), entitled "Election of Directors", which Proxy Statement is expected to be filed in April 1998. In addition, the information set forth in the section of the Proxy Statement entitled "Section 16(a), Beneficial Ownership Reporting Compliance" is incorporated herein by reference. ITEM 11. EXECUTIVE COMPENSATION Incorporated by reference from the section of the definitive Proxy Statement for the 1998 Annual Meeting of Shareholders entitled "Executive Compensation", which Proxy Statement is expected to be filed in April 1998. ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT Incorporated by reference from the section of the definitive Proxy Statement for the 1998 Annual Meeting of Shareholders entitled "Security Ownership of Certain Beneficial Owners and Management", which Proxy Statement is expected to be filed in April 1998. - 27 - 28 ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS Incorporated by reference from the section of the definitive Proxy Statement for the 1998 Annual Meeting of Shareholders entitled "Executive Compensation-Certain Transactions", which Proxy Statement is expected to be filed in April 1998. - 28 - 29 PART IV ITEM 14. EXHIBITS, LIST AND REPORTS ON FORM 8-K (A) LIST OF DOCUMENTS FILED AS PART OF THIS REPORT 1. FINANCIAL STATEMENTS -------------------- Report of Independent Accountants......................................................................F-1 Consolidated Balance Sheets as of December 31, 1996 and 1997...........................................F-2 Consolidated Statements of Operations for the Years Ended December 31, 1995, 1996 and 1997..................................................................F-3 Statements of Changes in Mandatorily Redeemable Preferred Stock for the Years Ended December 31, 1995, 1996 and 1997..................................................................F-4 Statements of Changes in Non-mandatorily Redeemable Preferred Stock, Common Stock and Other Shareholders' Equity (Deficit) for the Years Ended December 31, 1995, 1996 and 1997...................................................................F-5 Consolidated Statements of Cash Flows for the Years Ended December 31, 1995, 1996 and 1997......................................................................................F-7 Notes to Consolidated Financial Statements for the Years Ended December 31, 1995, 1996 and 1997..................................................................F-9 2. FINANCIAL STATEMENT SCHEDULES ----------------------------- The financial statement schedules required to be filed herewith are set forth in Exhibits 27 and 99. 3. EXHIBITS -------- EXHIBIT NO. DESCRIPTION 3.1 Articles of Incorporation. (1)* 3.2 Amendment to Articles of Incorporation dated August 30, 1989. (2)* 3.3 Amended and Restated Code of Regulations. (5)* 3.5 Amendment to Articles of Incorporation dated January 3, 1992. (5)* 3.6 Amendment to Articles of Incorporation dated January 20, 1992. (5)* 3.7 Amendment to Articles of Incorporation dated April 9, 1992. (8)* 3.8 Amendment to Articles of Incorporation dated June 18, 1993. (8)* 3.9 Amendment to Articles of Incorporation dated June 30, 1993. (8)* 3.10 Amendment to Articles of Incorporation dated September 22, 1995. (13)* 3.11 Amendment to Articles of Incorporation dated December 15, 1995. (13)* 3.12 Amendment to Articles of Incorporation dated February 28, 1996. (13)* - 29 - 30 4.1 Specimen of Common Stock Certificate. (3)* 4.2 Form of 14% Convertible Preferred Stock. (13)* 4.3 Indenture relating to the Notes offered in the Company Debt Offering (including the form of Note). (18)* 5.1 Opinion of Tammy L. Martin, Esq. regarding validity of the Notes registered. (18)* 10.2 Stock Incentive Plan for Key Employees, dated May 5, 1987. (1)* 10.3 Amended and Restated Stock Option Agreement between PhoneTel Technologies, Inc. and Jerry H. Burger dated July 1, 1993. (8)* 10.4 Stock Option Agreement dated July 1, 1993 between PhoneTel Technologies, Inc. and Bernard Mandel. (8)* 10.7 Separation Agreement dated September 15, 1995 between PhoneTel Technologies, Inc. and Jerry Burger, together with amendments thereto. (13)* 10.8 Separation Agreement dated September 15, 1995 between PhoneTel Technologies, Inc. and Bernard Mandel, together with amendments thereto. (13)* 10.10 Registration Rights Agreement dated April 10, 1992 among PhoneTel Technologies, Inc., George H. Henry, Carl Kirchhoff and Charles Stuart. (5)* 10.11 Registration Rights Agreement among PhoneTel Technologies, Inc. J & C Resources, Inc. and Allen Moskowitz. (5)* 10.13 Stock Option Agreement and Registration Rights Agreement between PhoneTel Technologies, Inc. and William D. Moses, Jr. dated May 11, 1992. (5)* 10.14 Assignment Agreement between William D. Moses, Jr. and Edward A. Moulton transferring the right to receive options to acquire 5,000 shares of Common Stock of PhoneTel Technologies, Inc. (9)* 10.15 Stock Option Agreement and Registration Rights Agreement between PhoneTel Technologies, Inc. and George H. Henry dated March 24, 1992. (5)* 10.16 Amendment No. 1 to Amended and Restated Loan Agreement and Registration Rights Agreement dated October 23, 1992 by and among PhoneTel Technologies, Inc., J & C Resources, Inc. and Allen Moskowitz. (6)* 10.18 Master Agreement between The Cafaro Company and PhoneTel Technologies, Inc. dated December 23, 1992. (6)* 10.19 Operator Subscriber Service Agreement dated March 25, 1994 between U.S. Long Distance, Inc. and Alpha Pay Phones-IV, L.P. (7)* 10.22 Stock Option Agreement with Allenstown Investments Limited dated on or about January 10, 1994 relative to grant of an option to purchase 126,000 shares of PhoneTel Technologies, Inc. Common Stock. (8)* 10.23 Stock Option Agreement with Douglas Abrams with respect to 45,000 shares of Common Stock of PhoneTel Technologies, Inc. dated on or about January 10, 1994. (8)* 10.24 Amendment to Stock Option Agreement dated January 10, 1994 with Douglas Abrams with respect to 45,000 shares of Common Stock of PhoneTel Technologies, Inc. (9)* - 30 - 31 10.25 Stock Option Agreement with William Moses, Jr. relative to 75,000 shares of Common Stock of PhoneTel Technologies, Inc. dated on or about January 29, 1993. (8)* 10.26 Agreement dated January 5, 1994 between PhoneTel Technologies, Inc. and the Estate of William Moses relative to loan in the amount of one million dollars and providing for warrants to purchase 100,000 shares and contingent right to acquire warrants to purchase 400,000 shares of PhoneTel Technologies, Inc. Common Stock. (8)* 10.27 Agreement dated September 13, 1994 between PhoneTel Technologies, Inc. and the Estate of William Moses relative to restructuring the repayment schedule of certain monies owed by PhoneTel Technologies, Inc. and providing for warrants to purchase 45,000 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.28 Loan Agreement dated December 29, 1993 between PhoneTel Technologies, Inc. and certain lenders identified therein with respect to borrowing by PhoneTel Technologies, Inc. of $400,000 and the granting of warrants to purchase, in the aggregate, a total of 62,745 shares of Common Stock by PhoneTel Technologies, Inc. (8)* 10.29 Letter Agreement dated February 23, 1995 between PhoneTel Technologies, Inc. and certain lenders identified therein with respect to the extension of the maturity dates of certain promissory notes and the granting of additional warrants to purchase Common Stock of PhoneTel Technologies, Inc. (9)* 10.30 Stock Option Agreement dated March 3, 1994 between PhoneTel Technologies, Inc. and George H. Henry relative to a grant of an option to purchase 39,000 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.31 Stock Option Agreements dated in January 1994 between PhoneTel Technologies, Inc. and George H. Henry granting options to purchase, in the aggregate, a total of 106,551 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.32 Stock Option Agreement with George H. Henry dated in August 1993 relative to a grant of an option to purchase 150,000 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.35 Amendments to Warrant Agreements between PhoneTel Technologies, Inc. and Richard Thatcher dated March 1995, and related Warrant Agreements thereto, issued pursuant to a Letter Agreement dated February 23, 1995, relative to the grant of warrants, in the aggregate, to purchase a total of 49,412 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.36 Warrant Agreements with Richard Thatcher dated February, March and April 1995, issued pursuant to a Letter Agreement dated February 23, 1995, relative to the grant of warrants, in the aggregate, to purchase a total of 7,500 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.37 Amendments to Warrant Agreements between PhoneTel Technologies, Inc. and Gerald Waldschutz dated March 1995, and related Warrant Agreements thereto, issued pursuant to a Letter Agreement dated February 23, 1995, relative to the grant of warrants, in the aggregate, to purchase a total of 41,177 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.38 Warrant Agreements with Gerald Waldschutz dated February, March and April 1995, issued pursuant to a Letter Agreement dated February 23, 1995, relative to the grant of warrants, in the aggregate, to purchase a total of 6,250 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.39 Amendments to Warrant Agreements between PhoneTel Technologies, Inc. and Steven Richman dated March 1995, and related Warrant Agreements thereto, issued pursuant to a Letter Agreement dated February 23, 1995, relative to the grant of warrants, in the aggregate, to purchase a total of 41,177 shares of PhoneTel Technologies, Inc. Common Stock. (9)* - 31 - 32 10.40 Warrant Agreements with Steven Richman dated February, March and April 1995, issued pursuant to a Letter Agreement dated February 23, 1995, relative to the grant of warrants, in the aggregate, to purchase a total of 6,250 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.41 Amendments to Warrant Agreements between PhoneTel Technologies, Inc. and Janice Fuelhart dated March 1995, and related Warrant Agreements thereto, issued pursuant to a Letter Agreement dated February 23, 1995, relative to the grant of warrants, in the aggregate, to purchase a total of 49,412 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.42 Warrant Agreements with Janice Fuelhart dated February, March and April 1995, issued pursuant to a Letter Agreement dated February 23, 1995, relative to the grant of warrants, in the aggregate, to purchase a total of 1,250 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.43 Amendments to Warrant Agreements between PhoneTel Technologies, Inc. and Peter Graf dated in March 1995, and related Warrant Agreements thereto, issued pursuant to a Letter Agreement dated February 23, 1995, relative to the grant of warrants, in the aggregate, to purchase a total of 148,235 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.44 Warrant Agreements with Peter Graf dated February, March and April 1995, issued pursuant to a Letter Agreement dated February 23, 1995, relative to the grant of warrants, in the aggregate, to purchase a total of 28,750 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.45 Stock Option Agreement dated May 24, 1994 between PhoneTel Technologies, Inc. and the Estate of William D. Moses, and subsequent assignment thereof dated February 2, 1995, relative to the grant of an option to purchase 50,000 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.46 Stock Option Agreement dated September 13, 1994 between PhoneTel Technologies, Inc. and the Estate of William D. Moses, and subsequent assignment thereof dated February 2, 1995, relative to the grant of an option to purchase 45,000 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.47 Warrant Agreement dated March 31, 1994 between PhoneTel Technologies, Inc. and the Estate of William D. Moses, and subsequent assignment thereof dated February 2, 1995, relative to the grant of warrants to purchase 200,000 shares of PhoneTel Technologies, Inc. Common Stock. (9)* 10.48 Agreement and Plan of Merger dated September 22, 1995, together with Exhibits attached thereto, by and among PhoneTel Technologies, Inc. Phone Tel II, Inc., and World Communications, Inc. (10)* 10.49 Amendment to Agreement and Plan of Merger dated September 22, 1995 by and among PhoneTel Technologies, Inc., PhoneTel II, Inc., and World Communications, Inc. (10)* 10.50 Agreement and Plan of Merger dated October 16, 1995, together with Exhibits attached thereto, by and among PhoneTel Technologies, Inc., PhoneTel II, Inc., and Public Telephone Corporation. (11)* 10.51 Agreement and Plan of Merger dated November 22, 1995, between PhoneTel Technologies, Inc. and International Pay Phones, Inc., South Carolina corporation, and all amendments thereto. (12)* 10.52 Agreement and Plan of Merger dated November 22, 1995, between PhoneTel Technologies, Inc. and International Pay Phones, Inc., Tennessee corporation, and all amendments thereto. (12)* 10.53 Share Purchase Agreement dated as of November 16, 1995, between PhoneTel Technologies, Inc. and Paramount Communications Systems, Inc., and all amendments thereto. (12)* 10.54 Credit Agreement dated as of March 15, 1996 among PhoneTel Technologies, Inc., Various Lenders and Internationale Nederlanden (U.S.) Capital Corporation (the "Credit Agreement"). (12)* - 32 - 33 10.55 Security Agreement dated as of March 15, 1996 among PhoneTel Technologies, Inc. Public Telephone Corporation, World Communications, Inc., Northern Florida Telephone Corporation and Paramount Communications Systems, Inc. and Internationale Nederlanden (U.S.) Capital Corporation as Agent for itself and certain other lenders. (12)* 10.56 Warrant Purchase Agreement dated as of March 15, 1996 between PhoneTel Technologies, Inc. and Internationale Nederlanden (U.S.) Capital Corporation and Cerberus Partners, L.P. (12)* 10.57 Registration Rights Agreement dated as of March 15, 1996 between PhoneTel Technologies, Inc. and Internationale Nederlanden (U.S.) Capital Corporation and Cerberus Partners, L.P. (12)* 10.58 Warrant Certificate dated as of March 15, 1996 granting Internationale Nederlanden (U.S.) Capital Corporation the right to purchase 102,412 shares of Series A Special Convertible Preferred Stock of PhoneTel Technologies, Inc. (13)* 10.59 Warrant Certificate dated as of March 15, 1996 granting Cerberus Partners, L.P. the right to purchase 102,412 shares of Series A Special Convertible Preferred Stock of PhoneTel Technologies, Inc. (13)* 10.60 Form of Warrant issued on March 15, 1996 to persons listed on Schedule A to this exhibit. (13)* 10.61 Operator Service Subscriber Agreement dated as of February 29, 1996 by and between Intellicall Operator Services, Inc. and PhoneTel Technologies, Inc. (13)* 10.62 Intellistar License Agreement dated as of February 29, 1996 by and between Intellicall, Inc. and PhoneTel Technologies, Inc. (13)* 10.63 Relay Services Agreement dated as of February 29, 1996 by and between Intellicall, Inc. and PhoneTel Technologies, Inc. (13)* 10.64 Stock Option Agreement dated April 1, 1995 between PhoneTel Technologies, Inc. and Daniel J. Moos. (13)* 10.65 Separation Agreement dated July 29, 1996 between PhoneTel Technologies, Inc. and Daniel J. Moos. (15)* 10.66 Employment Agreement dated September 1, 1996 between PhoneTel Technologies, Inc. and Richard Kebert. (15)* 10.67 First Amendment to Credit Agreement dated as of April 11, 1996. (15)* 10.68 Second Amendment to Credit Agreement dated as of June 1996. (14)* 10.69 Third Amendment to Credit Agreement dated as of August 1, 1996. (14)* 10.70 Fourth Amendment to Credit Agreement dated as of September 13, 1996. (14)* 10.71 Fifth Amendment to Credit Agreement dated as of September 13, 1996. (14)* 10.72 Sixth Amendment to Credit Agreement dated as of October 8, 1996. (15)* 10.73 Asset Purchase Agreement among PhoneTel Technologies, Inc., an Ohio Corporation As Buyer and ACI-HDT Supply Company, a California corporation, Amtel Communications Services, a California corporation, Amtel Communications Correctional Facilities, a California corporation, Amtel Communication, Inc., a California corporation, Amtel Communications, Inc., a California corporation, and Amtel Communications Payphones, Inc., a California corporation, as Seller, dated June 26, 1996, and all amendments thereto. (14)* - 33 - 34 10.74 Amended and Restated Share Purchase Agreement among PhoneTel III, Inc., Payphones of America, Inc. and All of the Shareholders of Payphones of America, Inc., dated as of August 1, 1996, and all amendments thereto. (14)* 10.75 Seventh Amendment to Credit Agreement dated as of November 22, 1996. (16)* 10.76 Agreement and Plan of Merger dated as of November 21, 1996 among PhoneTel Technologies, Inc., PhoneTel CCI, Inc., Cherokee Communication, Inc. and all of the shareholders of Cherokee Communications, Inc. (the "Cherokee Merger Agreement") (16)* 10.77 Escrow Agreement dated as of November 21, 1996 among Comerica Bank-Texas, as escrow agent, Cherokee Communications, Inc., Bill H. Bailey, Jr. and J. Bruce Duty, as duly authorized agents for all of the shareholders of Cherokee Communications, Inc., PhoneTel Technologies, Inc. and Bill H. Bailey, Jr., Jerry T. Beddow and Edward L. Marshall, individually. (16)* 10.78 Amendment dated as of December 31, 1996 to the Cherokee Merger Agreement. (17)* 10.79 Asset Purchase Agreement dated January 13, 1997, among PhoneTel Technologies, Inc., an Ohio Corporation, Texas Coinphone, a Texas general partnership, Pete W. Catalena and Dennis H. Goehring. (17)* 10.80 Agreement and Plan of Merger by and among PhoneTel Technologies, Inc., PhoneTel Acquisition Corp. and Communications Central Inc. dated as of March 14, 1997. (19)* 10.81 First Supplemental Indenture, dated as of January 3, 1997, supplementing the Indenture, Dated as of December 18, 1996, among PhoneTel Technologies, Inc., the Subsidiary Guarantors named on Schedule I thereto and Marine Midland Bank, as Trustee, $125,000,000 12% Senior Notes Due 2006. (20)* 10.82 Second Supplemental Indenture, dated as of May 29, 1997, supplementing the Indenture, Dated as of December 18, 1996, as supplemented by the First Supplemental Indenture dated as of January 3, 1997, among PhoneTel Technologies, Inc., the Subsidiary Guarantors named on Schedule I thereto and Marine Midland Bank, as Trustee, $125,000,000 12% Senior Notes Due 2006. (20)* 10.83 First Amendment to Agreement and Plan of Merger by and among PhoneTel Technologies, Inc., PhoneTel Acquisition Corp. and Communications Central Inc. dated as of May 15, 1997. (20)* 10.84 $75,000,000 Credit Agreement dated as of May 30, 1997 among PhoneTel Technologies, Inc., as the Borrower, Various Lenders and ING (U.S.) Capital Corporation, as the Agent for the Lenders and Transamerica Business Credit Corporation and Finova Capital Corporation, as Co-Agents for the Lenders. (20)* 10.85 Settlement Agreement as of August 8, 1997 together with the Release and Termination of escrow agent between PhoneTel Technologies, Inc. and Bill H. Bailey, Jr. and J. Bruce Duty, as duly authorized agents on behalf of Bill H. Bailey, Jr., Edward L. Marshall, Jerry T. Beddow, C. Nelson Trimble, Berthel Fisher & Company Investments, Inc., Capital Southwest Corporation, Capital Southwest Venture Corporation, and Bank One Capital Partners, L.P., and Comerica Bank-Texas as escrow agent. (21)* 10.86 Third Supplemental Indenture, dated as of December 30, 1997, supplementing the Indenture, dated as of December 18, 1996, as supplemented by the First Supplemental Indenture, dated as of January 3, 1997, and the Second Supplemental Indenture, dated as of May 29, 1997, among PhoneTel Technologies, Inc., the Subsidiary Guarantors named on Schedule I thereto and Marine Midland Bank, as Trustee, $125,000,000 12% Senior Notes due 2006. - 34 - 35 10.87 First Amendment to Credit Agreement, dated as of February 24, 1998, amending the $75,000,000 Credit Agreement dated as of May 30, 1997 among PhoneTel Technologies, Inc. as the Borrower, Various Lenders and ING (U.S.) Capital Corporation, as Agent for the Lenders and Transamerica Business Credit Corporation and Finova Capital Corporation, as Co-Agents for the Lenders. 10.88 PhoneTel Technologies, Inc. 1997 Stock Incentive Plan (22) * 21.1 Subsidiaries of PhoneTel Technologies, Inc. 27.1 Financial Data Schedule for the Year Ended December 31, 1997 27.2 Financial Data Schedule for the Year Ended December 31, 1996 27.3 Financial Data Schedule for the Year Ended December 31, 1995 99 Financial Statement Schedule - Valuation and Qualifying Accounts ----------------- <FN> * Previously filed. (1) Incorporated by reference from the Registration Statement on Form S-18 (Registration No. 33-16962C) of PhoneTel Technologies, Inc. (the "Company"), filed with the Securities and Exchange Commission on September 1, 1987. (2) Incorporated by reference from Amendment No. 1 to the Company's Registration Statement on Form S-1, Registration No. 33-30428, filed September 27, 1989. (3) Incorporated by reference from Amendment No. 1 to the Company's Registration Statement on Form S-18 (Registration No. 33-16962C), filed with the Securities and Exchange Commission on October 30, 1987. (4) Incorporated by reference from the Company's Form 10-K for the year ended December 31, 1989. (5) Incorporated by reference from the Company's Form 10-K for the year ended December 31, 1991. (6) Incorporated by reference from the Company's Form 10-KSB for the year ended December 31, 1992. (7) Incorporated by reference from the Company's Form 8-K dated March 25, 1994. (8) Incorporated by reference from the Company's Form 10-KSB for the year ended December 31, 1993. (9) Incorporated by reference from the Company's Form 10-KSB for the year ended December 31, 1994. (10) Incorporated by reference from the Company's Form 8-K dated September 22, 1995. (11) Incorporated by reference from the Company's Form 8-K dated October 16, 1995. (12) Incorporated by reference from the Company's Form 8-K dated March 15, 1996. (13) Incorporated by reference from the Company's Form 10-KSB for the year ended December 31, 1995. (14) Incorporated by reference from the Company's Form 8-K dated September 13, 1996. (15) Incorporated by reference from the Company's Form 10-QSB for the quarter ended September 30, 1996. (16) Incorporated by reference from Amendment No. 2 to the Company's Registration Statement on Form SB-2 (Registration No. 333-13767), filed with the Securities and Exchange Commission on December 12, 1996. (17) Incorporated by reference from the Company's Form 8-K dated January 3, 1997. (18) Incorporated by reference from Amendment No. 2 to the Company's Registration Statement on Form SB-2 (Registration No. 333-15611), filed with the Securities and Exchange Commission on December 13, 1996. </FN> - 35 - 36 (19) Incorporated by reference from the Company's Form 10-KSB for the year ended December 31, 1996. (20) Incorporated by reference from the Company's Form 10-QSB for the quarter ended June 30, 1997. (21) Incorporated by reference from the Company's Form 10-QSB for the quarter ended September 30, 1997. (22) Incorporated by reference from the Company's Proxy Statement for the 1997 Annual Meeting of Shareholders. (B) REPORT ON FORM 8-K The Company filed a report on Form 8-K on October 21, 1997, reporting under Item 5 of Form 8-k. (C) EXHIBITS The response to this portion of Item 14 is submitted as a separate section of this report. See Item 14(a)3. for a list of Exhibits hereto. (D) FINANCIAL STATEMENT SCHEDULES The financial statement schedules to this Form 10-K are set forth as exhibits 27.1, 27.2, 27.3 and 99. - 36 - 37 REPORT OF INDEPENDENT ACCOUNTANTS To the Board of Directors and Shareholders of PhoneTel Technologies, Inc. In our opinion, the accompanying consolidated balance sheets and related consolidated statements of operations, changes in mandatorily redeemable preferred stock, changes in non-mandatorily redeemable preferred stock, common stock and other shareholders' equity (deficit) and of cash flows present fairly, in all material respects, the financial position of PhoneTel Technologies, Inc. and its subsidiaries at December 31, 1996 and 1997, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 1997, in conformity with generally accepted accounting principles. These financial statements are the responsibility of the Company's management; our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits of these statements in accordance with generally accepted auditing standards which require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for the opinion expressed above. The accompanying financial statements have been prepared assuming that the Company will continue as a going concern. As discussed in Note 2 to the financial statements, the Company has suffered recurring losses from operations and has a net capital deficiency that raises substantial doubt about its ability to continue as a going concern. Management's plans in regard to these matters are also described in Note 2. The financial statements do not include any adjustments that might result from the outcome of this uncertainty. /s/ Price Waterhouse LLP Price Waterhouse LLP Cleveland, Ohio March 31, 1998 F-1 38 PHONETEL TECHNOLOGIES, INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS (IN THOUSANDS) - -------------------------------------------------------------------------------- DECEMBER 31 --------------------- 1996 1997 --------- --------- ASSETS Current assets: Cash $46,438 $6,519 Accounts receivable, net of allowance for doubtful accounts of $92 and $507, respectively 3,749 16,278 Other current assets 283 972 --------- --------- Total current assets 50,470 23,769 Property and equipment, net 19,243 30,109 Intangible assets, net 52,144 115,607 Other assets 803 341 Restricted cash equivalents 37,110 - --------- --------- $159,770 $169,826 ========= ========= LIABILITIES AND EQUITY Current liabilities: Current portion: Long-term debt $1,009 $544 Obligations under capital leases 138 92 Accounts payable 5,003 8,768 Accrued expenses: Location commissions 1,767 3,142 Personal property and sales tax 1,071 1,927 Interest 774 991 Salaries, wages and benefits 574 466 Other 643 - --------- --------- Total current liabilities 10,979 15,930 Long-term debt 125,274 150,203 Obligations under capital leases 104 19 Commitments and contingencies - - 14% Cumulative Preferred Stock Mandatorily Redeemable (redemption amount $8,289 due June 30, 2000) 6,708 7,716 Non-mandatorily Redeemable Preferred Stock, Common Stock and Other Shareholders' Equity (Deficit) 16,705 (4,042) --------- --------- $159,770 $169,826 ========= ========= The accompanying notes are an integral part of these financial statements. F-2 39 PHONETEL TECHNOLOGIES, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF OPERATIONS (IN THOUSANDS EXCEPT FOR SHARE AND PER SHARE AMOUNTS) - -------------------------------------------------------------------------------- YEAR ENDED DECEMBER 31 ---------------------------------------------- 1995 1996 1997 ------------ ------------ ------------ REVENUES: Coin calls $12,130 $26,212 $58,520 Non-coin telecommunication services 6,458 17,649 50,624 Other 130 943 500 ------------ ------------ ------------ 18,718 44,804 109,644 ------------ ------------ ------------ COSTS AND EXPENSES: Line and transmission charges 5,149 11,153 24,518 Telecommunication and validation fees 1,258 5,608 11,599 Location commissions 3,468 6,072 16,628 Field operations 4,934 8,733 21,330 Selling, general and administrative 2,645 4,381 10,483 Depreciation and amortization 4,383 12,800 22,798 Other unusual charges and contractual settlements 2,170 6,072 9,490 ------------ ------------ ------------ 24,007 54,819 116,846 ------------ ------------ ------------ Loss from operations (5,289) (10,015) (7,202) ------------ ------------ ------------ OTHER INCOME (EXPENSE): Interest expense - related parties - (5,235) (1,431) Interest expense - others (837) (1,504) (15,181) Interest income 16 182 560 ------------ ------------ ------------ (821) (6,557) (16,052) ------------ ------------ ------------ Loss before extraordinary item (6,110) (16,572) (23,254) Extraordinary item: Loss on early extinguishment of debt - (10,077) - ------------ ------------ ------------ NET LOSS ($6,110) ($26,649) ($23,254) ============ ============ ============ Earnings per share calculation: Loss before extraordinary item ($6,110) ($16,572) ($23,254) Preferred dividend payable in kind - (337) (514) Preferred dividend payable in cash (310) - - Accretion of 14% Preferred to its redemption value - (102) (494) Premium on redemption of 10%, 8% and 7% Preferred - (2,002) - ------------ ------------ ------------ Loss before extraordinary item applicable to common shareholders (6,420) (19,013) (24,262) Extraordinary item: Loss on early extinguishment of debt - (10,077) - ------------ ------------ ------------ Net loss applicable to common shareholders ($6,420) ($29,090) ($24,262) ============ ============ ============ Loss per common share before extraordinary item ($3.29) ($3.46) ($1.51) ============ ============ ============ Net loss per common share ($3.29) ($5.29) ($1.51) ============ ============ ============ Weighted average number of shares 1,950,561 5,494,011 16,040,035 ============ ============ ============ The accompanying notes are an integral part of these financial statements. F-3 40 PHONETEL TECHNOLOGIES, INC. AND SUBSIDIARIES STATEMENTS OF CHANGES IN MANDATORILY REDEEMABLE PREFERRED STOCK (IN THOUSANDS EXCEPT FOR SHARE AMOUNTS) - -------------------------------------------------------------------------------- YEAR ENDED DECEMBER 31 -------------------------------------------------------------- 1995 1996 1997 ------------------ ------------------ ------------------ SHARES AMOUNT SHARES AMOUNT SHARES AMOUNT ------- ------- ------- ------- ------- ------- 14% CUMULATIVE REDEEMABLE CONVERTIBLE PREFERRED STOCK Balance, beginning of year - - - - 120,387 $6,708 Redemption of 7%, 8% and 10% Preferred - - 34,436 $2,066 - - Conversion of debt - - 59,695 3,581 - - Acquisitions - - 13,787 622 - - Dividends payable-in-kind - - 12,469 337 17,760 514 Accretion of carrying value to amount payable at redemption on June 30, 2000 - - - 102 - 494 ------- ------- ------- ------- ------- ------- Balance, end of year - - 120,387 $6,708 138,147 $7,716 ======= ======= ======= ======= ======= ======= The accompanying notes are an integral part of these financial statements. F-4 41 PHONETEL TECHNOLOGIES, INC. AND SUBSIDIARIES STATEMENTS OF CHANGES IN NON-MANDATORILY REDEEMABLE PREFERRED STOCK, COMMON STOCK AND OTHER SHAREHOLDERS' EQUITY (DEFICIT) (IN THOUSANDS EXCEPT FOR SHARE AMOUNTS) - -------------------------------------------------------------------------------- YEAR ENDED DECEMBER 31 ----------------------------------------------------------------------------------------- 1995 1996 1997 -------------------------- --------------------------- --------------------------- SHARES AMOUNT SHARES AMOUNT SHARES AMOUNT ----------- ----------- ----------- ----------- ----------- ----------- 7 % Cumulative Convertible Redeemable Preferred Stock Balance, beginning of year 2,500 $200 2,500 $200 - - Redemption - - (2,500) (200) - - ----------- ----------- ----------- ----------- ----------- ----------- Balance, end of year 2,500 200 - - - - =========== ----------- =========== ----------- =========== ----------- 8 % Cumulative Redeemable Preferred Stock Balance, beginning of year 12,200 981 12,200 981 - - Redemption - - (12,200) (981) - - ----------- ----------- ----------- ----------- ----------- ----------- Balance, end of year 12,200 981 - - - - =========== ----------- =========== ----------- =========== ----------- 10 % Cumulative Redeemable Preferred Stock Balance, beginning of year 1,496 - 1,496 - - - Redemption - - (1,496) - - - ----------- ----------- ----------- ----------- ----------- ----------- Balance, end of year 1,496 - - - - - =========== ----------- =========== ----------- =========== ----------- 10 % Cumulative Non-voting Redeemable Preferred Stock Balance, beginning of year - - 530,534 5,305 - - Acquisitions 530,534 5,305 - - - - Conversion - - (530,534) (5,305) - - ----------- ----------- ----------- ----------- ----------- ----------- Balance, end of year 530,534 5,305 - - - - =========== ----------- =========== ----------- =========== ----------- Series A Special Convertible Preferred Stock Balance, beginning of year - - - - - - Exercise of Warrants - - - - 12,500 $3 Conversion to Common Stock - - - - (12,500) (3) ----------- ----------- ----------- ----------- ----------- ----------- Balance, end of year - - - - - - =========== ----------- =========== ----------- =========== ----------- Common Stock Balance, beginning of year 1,522,158 15 2,855,350 29 14,488,828 145 Private sales of stock 472,056 5 - - - - Company Equity Offering - - 6,750,000 68 1,012,500 10 Exercise of warrants and option 8,333 - 1,035,137 10 409,754 4 Acquisitions 731,189 8 2,860,608 28 - - Conversion of Series A Preferred - - - - 250,000 3 Conversion of 10% Non-voting Preferred - - 884,214 9 - - Other issuances of stock 121,614 1 103,519 1 199,747 2 ----------- ----------- ----------- ----------- ----------- ----------- Balance, end of year 2,855,350 29 14,488,828 145 16,360,829 164 =========== ----------- =========== ----------- =========== ----------- The accompanying notes are an integral part of these financial statements. F-5 42 PHONETEL TECHNOLOGIES, INC. AND SUBSIDIARIES STATEMENTS OF CHANGES IN NON-MANDATORILY REDEEMABLE PREFERRED STOCK, COMMON STOCK AND OTHER SHAREHOLDERS' EQUITY (DEFICIT) (CONTINUED) (IN THOUSANDS EXCEPT FOR SHARE AMOUNTS) - -------------------------------------------------------------------------------- YEAR ENDED DECEMBER 31 ----------------------------------------------------------------- 1995 1996 1997 ------------------ -------------------- ------------------- SHARES AMOUNT SHARES AMOUNT SHARES AMOUNT ------- -------- -------- -------- -------- -------- Additional Paid-in Capital Balance, beginning of year $8,755 $16,650 $59,104 Company Equity Offering, net - 18,228 2,815 Private sales of stock 2,010 - - Exercise of warrants and options 35 - 101 Acquisitions 4,918 8,010 - Warrants issued with debt 349 6,412 - Conversion of 10% Non-voting Preferred - 5,296 - Issuance of Nominal Value Warrants - 4,241 - Other issuances of stock 583 267 580 -------- -------- -------- Balance, end of year 16,650 59,104 62,600 -------- -------- -------- Accumulated Deficit Balance, beginning of year (7,304) (13,454) (42,544) Net loss (6,110) (26,649) (23,254) Dividends: Paid on 7% and 8% Preferred (40) - - Payable in-kind on 14% Preferred and accretion - (439) (1,008) Redemption of stock: 7% , 8% and 10% Preferred - (2,002) - -------- -------- -------- Balance, end of year (13,454) (42,544) (66,806) -------- -------- -------- Total Non-mandatorily Redeemable Preferred Stock, Common Stock and Other Shareholders' Equity (Deficit) $9,711 $16,705 ($4,042) ======== ======== ======== The accompanying notes are an integral part of these financial statements. F-6 43 PHONETEL TECHNOLOGIES, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (IN THOUSANDS) - -------------------------------------------------------------------------------- YEAR ENDED DECEMBER 31 -------------------------------- 1995 1996 1997 -------- -------- -------- CASH FLOWS USED IN OPERATING ACTIVITIES: Net loss ($6,110) ($26,649) ($23,254) Adjustments to reconcile net loss to net cash flows from operating activities: Depreciation and amortization 4,383 12,800 22,798 Amortization of deferred revenues - (900) (300) Increase in allowance for doubtful accounts - 92 267 Issuance of Nominal Value Warrants - 3,886 - Stock in lieu of cash payments 529 21 - Accretion of related party debt - 1,605 - Loss on debt restructuring - 9,628 - Other non-cash charges 354 156 2 Changes in current assets and current liabilities, net of assets acquired 264 (908) (4,233) -------- -------- -------- (580) (269) (4,720) -------- -------- -------- CASH FLOWS USED IN INVESTING ACTIVITIES: Acquisitions (672) (22,576) (48,687) Restricted funds - (37,110) - Acquisition deposits (950) (520) - Purchases of property and equipment (237) (2,851) (7,937) Proceeds from sale of assets - - 789 Deferred revenues - signing bonus - 1,200 - Purchases of intangible assets (427) (907) (1,265) Other deferred charges (68) (298) (97) -------- -------- -------- (2,354) (63,062) (57,197) -------- -------- -------- The accompanying notes are an integral part of these financial statements. F-7 44 PHONETEL TECHNOLOGIES, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (CONTINUED) (IN THOUSANDS) - -------------------------------------------------------------------------------- YEAR ENDED DECEMBER 31 ----------------------------------- 1995 1996 1997 --------- --------- --------- CASH FLOWS PROVIDED BY FINANCING ACTIVITIES: Proceeds from debt issuances $3,133 $43,000 $110 Net proceeds from Company Debt Offering - 119,149 - Net proceeds from issuances of preferred and Common Stock 1,932 - - Net proceeds from Company Equity Offering - 18,295 2,825 Proceeds from shareholder debt - 835 25,000 Principal payments on borrowings (1,891) (66,205) (1,642) Dividends paid (40) - - Debt financing costs - (4,911) (4,402) Redemption of 10% and 8% Preferred - (1,117) - Proceeds from warrant and option exercises 34 10 107 --------- --------- --------- 3,168 109,056 21,998 --------- --------- --------- Increase (decrease) in cash 234 45,725 (39,919) Cash, beginning of period 479 713 46,438 --------- --------- --------- Cash, end of period $713 $46,438 $6,519 ========= ========= ========= SUPPLEMENTAL DISCLOSURE: Interest paid during the year $674 $4,465 $16,395 ========= ========= ========= NON-CASH TRANSACTIONS: Acquisitions: Amtel Communications - $5,421 - Payphones of America - 13,918 - International Pay Phones $150 3,536 - Paramount Communications - 1,064 - World Communications 14,935 - - Public Telephone 4,853 - - Common Stock issued for services 529 21 $208 Common Stock issued in payment of debt and interest 138 248 374 --------- --------- --------- $20,605 $24,208 $582 ========= ========= ========= The accompanying notes are an integral part of these financial statements. F-8 45 PHONETEL TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEARS ENDED DECEMBER 31, 1995, 1996 AND 1997 (IN THOUSANDS EXCEPT FOR INSTALLED PUBLIC PAY TELEPHONES, PER CALL, SHARE AND PER SHARE AMOUNTS) 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES NATURE OF OPERATIONS PhoneTel Technologies, Inc. and Subsidiaries (the "Company") operate in the telecommunications industry, specializing in the business segment that includes the installation and operation of public pay telephones on a revenue sharing basis and offering operator assisted long distance services. At December 31, 1995, 1996 and 1997, the Company operated 9,458, 25,029 and 43,847 installed public pay telephones, respectively. The Company's operations are regulated by the Public Service or Utility Commissions of the various States and the Federal Communications Commission. USE OF ESTIMATES The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. PRINCIPLES OF CONSOLIDATION The accompanying consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. Intercompany transactions and balances have been eliminated in consolidation. CASH AND CASH EQUIVALENTS The Company considers all investments with original maturities of three months or less to be cash equivalents. RESTRICTED CASH EQUIVALENTS Restricted cash equivalents represent a portion of the net proceeds realized from the Company's Debt Offering completed on December 18, 1996, which, pursuant to the terms of the Company's Debt Offering, were restricted to certain transactions. The funds were used to complete the acquisition of Cherokee Communications, Inc. on January 1, 1997. PROPERTY AND EQUIPMENT Property and equipment are recorded at cost or, if acquired through a business combination, at the amount established by purchase price allocation. The Company also capitalizes certain costs related to installing telephones and depreciates those costs over the estimated useful life of the telephone or the term of the location contract, whichever is shorter. Depreciation for financial reporting and tax purposes is computed using the straight-line method and accelerated methods, respectively, over the estimated useful lives of the assets commencing when the equipment is placed in service. F-9 46 INTANGIBLE ASSETS Intangible assets include costs incurred in the installation of public pay telephones or in the acquisition of installed public pay telephones through a business combination ("location contract"), non-compete agreements, costs associated with obtaining operating certification in various states and deferred financing costs. Intangible assets are amortized over the estimated economic life of the respective location contracts, the term of the respective non-compete or financing agreement, and five years for state operating certifications. IMPAIRMENT OF LONG-LIVED ASSETS The Company periodically evaluates potential impairment of long-lived assets. A loss relating to an impairment of assets occurs when the aggregate of the estimated undiscounted future cash inflows to be generated by the Company's assets, grouped by Company operating district (including any salvage values) is less than the related assets' carrying value. Impairment is measured based on the difference between the present value of the discounted expected future cash flows and the assets' carrying value. No impairment was recorded in 1996 or 1997. REVENUE RECOGNITION Revenues from coin calls, reselling operator assisted and long distance services, and compensation for dial-around calls are recognized in the period in which the customer places the related call. EARNINGS PER SHARE In March 1997, the FASB issued Statement No. 128, "Earnings per Share" which specifies the computation, presentation, and disclosure requirements for earnings per share ("EPS") for publicly held entities. This Statement is effective for financial statements for both interim and annual periods ending after December 15, 1997. In the fourth quarter of 1997, the Company adopted FASB Statement No. 128 and has applied the provisions of the statement to prior periods. No restatement of amounts previously reported as loss per share by the Company was required. Basic earnings per share amounts are computed by dividing income or loss applicable to common shareholders by the weighted average number of shares outstanding during the period. Diluted earnings per share amounts are determined in the same manner as basic earnings per share except the number of shares is increased assuming exercise of stock options and warrants using the treasury stock method and conversion of the 7% Cumulative Convertible Redeemable Preferred ("7% Preferred") in 1995 and the 14% Cumulative Redeemable Preferred ("14% Preferred") in 1996 and 1997. In addition, income or loss applicable to common shareholders is not adjusted for dividends and other transactions relating to preferred shares for which conversion is assumed. Diluted earnings per share amounts have not been reported because the Company has a net loss and the impact of the assumed exercise of the stock options and warrants and the assumed conversion of the 7% Preferred and 14% Preferred is not dilutive. The weighted average number of common shares outstanding in all periods has been adjusted to reflect the one for six (1:6) reverse stock split which was effective December 26, 1995. INCOME TAXES The Company utilizes the asset and liability method to account for income taxes whereby deferred tax assets and liabilities are recognized to reflect the future tax consequences attributable to temporary differences between the financial reporting basis of existing assets and liabilities and their respective tax basis. Deferred tax assets and liabilities are measured using enacted tax rates expected to be recovered and settled. The effect of a change in tax rates on deferred tax assets and liabilities is recognized in the period in which the change is enacted. F-10 47 RECLASSIFICATIONS Certain amounts relating to 1995 and 1996 have been reclassified to conform to the current year presentation. The reclassifications have had no impact on total assets, shareholders' equity or net loss as previously reported. FAIR VALUE OF FINANCIAL INSTRUMENTS The fair values of financial instruments are based on a variety of factors. Where available, fair values represent quoted market prices for identical or comparable instruments. In other cases, fair values have been estimated based on assumptions concerning the amount and timing of estimated future cash flows and assumed discount rates reflecting varying degrees of risk. Accordingly, the fair values may not represent actual values of the financial instruments that could have been realized as of December 31, 1996 and 1997, or that will be realized in the future. At December 31, 1996 and 1997, the difference between the estimated fair values of financial instruments and their carrying values was not material. NEWLY ISSUED ACCOUNTING PRONOUNCEMENTS In June 1997, the FASB issued Statement of Financial Accounting Standards No. 130, "Reporting Comprehensive Income", ("SFAS No. 130"). This statement establishes standards for reporting and display of comprehensive income and its components in a full set of general-purpose financial statements. This Statement is effective for fiscal years beginning after December 15, 1997. Adoption of SFAS No. 130 is not expected to have a material impact on the Company. In June 1997, the FASB issued Statement No. 131, "Disclosures about Segments of an Enterprise and Related Information", ("SFAS No. 131"). This statement requires that a public business enterprise report a measure of segment profit or loss, certain specific revenue and expense items, and segment assets utilizing internal reporting methodologies. This Statement is effective for financial statements for the period beginning after December 15, 1997. Management has not evaluated the impact of this Statement. 2. FINANCIAL CONDITION The Company's working capital declined from $39,491 at December 31, 1996 to $7,839 at December 31, 1997, a decrease of $31,652. Cash flows used in operating activities increased from $269 in 1996 to $4,720 in 1997, an increase of $4,451, predominantly due to the increase in accounts receivable relating to dial-around compensation. At December 31, 1997, the Company had a deficit of $4,042 in stockholders equity (excluding mandatorily redeemable preferred stock) as a result of the current year loss of $23,254 and a loss of $26,649 in 1996. The Company was not in compliance with certain financial covenants under the Credit Agreement at December 31, 1997, principally due to the reduction in the per phone per month dial-around compensation from $45.85 to $37.20 and to the costs related to the termination of the Communications Central Inc. merger agreement. The Credit Agreement was subsequently amended to eliminate the financial covenants as of December 31, 1997. The Company's working capital, liquidity and capital resources may be limited by its ability to generate sufficient cash flow from its operations or its investment or financing activities. Cash flow from operations depends on revenues from coin and non-coin sources, including dial-around compensation, and Management's ability to control expenses. There can be no assurance that coin revenues will increase, that revenues from dial-around compensation will continue at the rates anticipated or that they will be received by the Company in the amounts the Company has recorded as receivable as they become due, or that operating expenses can be maintained at present or reduced to lower levels. To the extent that cash flow from operating activities is insufficient to meet the Company's cash requirements, there can be no assurance that the Company's Lenders will grant additional advances under the Credit Agreement for working capital or business expansion purposes or that the Company can obtain additional financing to meet its debt service and other cash requirements. In the event the Company fails to meet its debt service requirements, such debt could become immediately due and payable. The Company has negotiated with its Lenders who have given notice to the Company that it is prohibited from making additional borrowings under its existing credit agreement without the prior approval of the Lenders. On February 24, 1998, the Credit Agreement was amended to increase the working capital commitment and to amend certain restrictive covenants. Subsequently, the Company was permitted to borrow an additional $3,000 for general working capital purposes. On March 31, 1998, the Credit Agreement was further amended with respect to certain financial covenants. F-11 48 The Company continues to negotiate with its current lenders and to evaluate the necessity of alternative financing arrangements. Management believes, but cannot assure, that cash flow from operations (including substantial collections of accounts receivable from dial-around compensation), additional liquidity which its current lenders may provide or other alternative financing arrangements as may be required, will allow the Company to sustain its operations and meet its obligations through the remainder of 1998. 3. ACQUISITIONS AND MERGERS TERMINATION OF PROPOSED ACQUISITION On March 14, 1997, PhoneTel entered into an Agreement and Plan of Merger (the "Merger Agreement") to acquire Communications Central Inc. ("CCI"), pursuant to which on March 20, 1997 a wholly-owned subsidiary of PhoneTel commenced a tender offer (the "Offer") for all of the outstanding shares of common stock of CCI ("CCI Shares") at $12.85 per share in cash. The Offer expired on August 20, 1997. No CCI Shares were purchased and all CCI Shares tendered and not properly withdrawn at the time of expiration were returned by the depository. On August 21, 1997, PhoneTel announced that the Merger Agreement had been terminated and in connection therewith forfeited a $6,000 deposit that had been paid to CCI. The Company recorded a charge of $7,818 relating to the transaction, including the forfeited deposit and $1,818 in professional fees and related expenses in the third quarter of 1997. LONDON COMMUNICATIONS, INC. - JUNE 10, 1997 ("LONDON") The Company acquired 2,519 installed public pay telephones for $9,514 and incurred related acquisition expenses of $204. ADVANCE PAY SYSTEMS, INC. - MAY 30, 1997 ("ADVANCE") The Company acquired 800 installed public pay telephones for $2,709 and incurred related acquisition expenses of $62. AMERICAN PUBLIC TELECOM, INC. - MAY 30, 1997 ("AMERICAN") The Company acquired 859 installed public pay telephones for $3,312 and incurred related acquisition expenses of $69. TEXAS COINPHONE - JANUARY 14, 1997 ("TEXAS COINPHONE") The Company acquired 1,250 installed public pay telephones, parts and supplies inventories, and certain other assets for $3,660 and incurred related acquisition expenses of approximately $50. CHEROKEE COMMUNICATIONS, INC. - JANUARY 1, 1997 ("CHEROKEE") The Company acquired 13,131 public pay telephones for a purchase price consisting of: $53,953; $1,250 for non-competition agreements; $4,174 for acquired outstanding accounts receivable, prepaid expenses, deposits and coin in the installed pay telephones; and the assumption of $5,443 in liabilities. Additionally, the Company incurred approximately $1,656 in acquisition related expenses. F-12 49 AMTEL COMMUNICATIONS SERVICES - SEPTEMBER 13, 1996 ("AMTEL") The Company acquired 6,872 installed public pay telephones and inventory consisting of approximately 728 public pay telephones and related parts. Amtel's assets were acquired for a purchase price consisting of $7,000 and 2,162,163 shares of Common Stock (valued by an independent consultant at $2.15 per share, or $4,638). Additionally, the Company incurred approximately $783 in related acquisition expenses. PAY PHONES OF AMERICA, INC. - AUGUST 1, 1996 ("POA") The Company acquired 3,115 installed public pay telephones for a purchase price consisting of: $500; 166,666 shares of Common Stock (valued by an independent consultant at $1.87 per share, or $312); assumption of $7,783 in capital lease obligations; $3,634 in notes payable to the sellers; the assumption of $1,779 in current liabilities and other debt; and non-competition and consulting agreements for an aggregate value of $360. Additionally, the Company incurred approximately $50 in related acquisition expenses. INTERNATIONAL PAY PHONES, INC. OF SOUTH CAROLINA ("IPP SC") AND INTERNATIONAL PAYPHONES, INC. OF TENNESSEE ("IPP TN") - MARCH 15, 1996 (REFERRED TO AS "IPP") The Company acquired 2,101 installed public pay telephones for a purchase price consisting of: $4,829; 555,589 shares of Common Stock (valued at $4.51 per share, or $2,506); 5,453 shares of 14% Preferred, valued at $246; 117,785 warrants to purchase shares of Common Stock at a nominal exercise price ("Nominal Value Warrants"), valued at $139; $57 for three five year non-compete agreements; and the assumption of approximately $588 in liabilities. PARAMOUNT COMMUNICATIONS, INC. - MARCH 15, 1996 ("PARAMOUNT") The Company acquired 2,528 installed public pay telephones for a purchase price consisting of: $10,397; 8,333 shares of 14% Preferred, valued at $376; 179,996 Nominal Value Warrants, valued at $443; the assumption of $245 in liabilities; and included a five year consulting and non-compete agreement, valued at $50. PUBLIC TELEPHONE CORPORATION - OCTOBER 16, 1995 ("PUBLIC TELEPHONE") The Company acquired 1,200 installed public pay telephones for a purchase price consisting of 304,879 shares of Common Stock (valued at $6.75 per share, or $2,058) and the assumption of $2,795 in liabilities. In connection with the acquisition, the Company entered into two five year non-compete agreements valued at $798. WORLD COMMUNICATIONS, INC. - SEPTEMBER 22, 1995 ("WORLD") The Company acquired 3,237 installed public pay telephones for a purchase price consisting of: 402,500 shares of Common Stock (valued at $6.75 per share, or $2,717); 530,534 shares of 10% Non-voting Redeemable Preferred Stock ("10% Non-voting Preferred"), valued at $5,305, which were converted to 884,214 shares of Common Stock on June 28, 1996; and the assumption of $6,913 in liabilities. PURCHASE PRICE ACCOUNTING The Company recorded each of the above acquisitions as purchases and has included the results of the acquired entities in the statements of operations from the respective dates of acquisition. The difference between the total purchase price and the current assets and liabilities assumed has been allocated to property and equipment, location contracts and non-compete agreements based on the relative fair values. Fair values of location contracts are determined using discounted cash flows over the remaining estimated economic lives of the acquired location contracts. The amount of location contracts recorded for each acquisition and the estimated economic life of the acquired location contracts are as follows: London $8,608, 102 months; Advance $2,313, 120 months; American $2,763, 103 months; Texas Coinphone $ 3,097, 101 months; Cherokee $53,103, 113 months; Amtel $10,136, 99 months; POA $12,054, 103 months; IPP $6,959, 97 months; Paramount $10,116, 109 months; Public Telephone $1,404, 103 months; World $7,156, 103 months. F-13 50 PRO FORMA FINANCIAL DATA (UNAUDITED) Set forth below is the Company's unaudited pro forma condensed statement of operations data for the years ended December 31, 1995, 1996 and 1997, as though the World and Public Telephone acquisitions had occurred at the beginning of 1995; the IPP, Paramount, POA and Amtel acquisitions had occurred at the beginning of 1995 and 1996; and the Cherokee, Texas Coinphone, Advance, American and London acquisitions had occurred at the beginning of 1996 and 1997. 1995 1996 1997 ---- ---- ---- Total revenues $ 59,515 $ 109,980 $ 114,638 Loss before extraordinary item (15,364) (26,060) (24,093) Net loss (15,364) (36,137) (24,093) Net loss applicable to common Shareholders (16,018) (38,578) (25,101) Net loss per common share ( 2.99) ( 2.63) ( 1.56) The unaudited pro forma results above are not necessarily indicative of either actual results of operations that would have occurred had the acquisitions been made at the beginning of 1995, 1996 or 1997, or of future results. The pro forma statement of operations data includes adjustments related to depreciation of property and equipment, amortization of intangible assets, interest expense on borrowings used to finance the acquisitions and the weighted average number of common shares outstanding after giving effect to the acquisitions and excludes the assets and results of operations not acquired. 4. ACCOUNTS RECEIVABLE AND DIAL-AROUND COMPENSATION At December 31, 1996 and 1997, accounts receivable included $2,554 and $12,938, respectively, arising from dial-around compensation. A dial-around call occurs when a non-coin call is placed from the Company's public pay telephone which utilizes any carrier other than the presubscribed carrier (the Company's dedicated provider of long distance and operator assisted calls). Such receivables are received quarterly in arrears. For the years ended December 31, 1995, 1996 and 1997, revenues from non-coin telecommunication services included $685, $3,219 and $19,100, respectively, for dial-around compensation. Effective November 6, 1996, pursuant to the rules and regulations promulgated by the FCC under Section 276 of the Telecommunications Act (the "1996 Payphone Order"), the Company was to receive dial-around compensation of $45.85 per installed pay telephone per month from November 6, 1996 through October 6, 1997 (as compared with the flat fee of $6.00 per installed pay telephone per month in periods prior to November 6, 1996), and per-call compensation thereafter, at $0.35 per call from October 7, 1997 to October 6, 1998 (as compared with the flat fee of $45.85 per installed pay telephone per month) and thereafter, at a per-call rate equal to the local coin rate for each dial-around call. Several parties, including interexchange carriers ("IXCs"), filed petitions with the U. S. Court of Appeals for the District of Columbia Circuit (the "Court") for review of certain of the FCC regulations, including the dial-around compensation rate. In 1997, the Court vacated certain portions of the 1996 Payphone Order, including the dial-around compensation rate, and remanded the issue to the FCC for further consideration. On October 9, 1997, the FCC issued its Second Report and Order (the "1997 Payphone Order") which established a new dial-around compensation rate, effective October 7, 1997, of $0.284 per call (the market based local coin rate estimated at $0.35 less certain costs defined by the FCC as $0.066 per call) multiplied by the actual number of dial-around calls placed from a pay telephone. Furthermore, the 1997 Payphone Order tentatively concluded that the dial-around compensation rate of $0.284 per call would be used to calculate dial-around compensation for the period November 6, 1996 to October 7, 1997. Evidence initially presented by a pay telephone industry trade association as part of the Court of Appeals proceeding indicated that the average number of dial-around calls placed from independent pay telephones equaled 131 calls per month. Based on the FCC's tentative conclusions in the 1997 Payphone Order, in the third quarter of 1997, the Company adjusted the amount of dial-around compensation recorded in prior quarters from the initial $45.85 rate to F-14 51 $37.20 (131 calls per installed pay telephone per month). Included in this adjustment was a net charge of $395 for dial-around compensation relating to the period November 6, 1996 to December 31, 1996. This adjustment amount is included in other unusual charges and contractual settlements in 1997. On March 9, 1998, the Common Carrier Bureau of the FCC issued a Memorandum Opinion and Order (the "Memorandum") which, among other things, granted a waiver of the time frame previously scheduled and established a timetable for local exchange carriers to implement a system for identifying dial-around calls placed from pay telephones ("ANI Identification"). This Memorandum reiterated the obligation of the IXCs to pay, by April 1, 1998, $0.284 per call based on the actual number of dial-around calls per pay telephone if such call data is available. In its Memorandum, the FCC recognized, given its waiver and extension of the time frame set for certain IXCs for the implementation of ANI Identification, that certain disputes between carriers and pay telephone providers were likely to arise about the true number of compensable calls. Therefore, the FCC identified the potential need for it to address true-up requirements for dial-around compensation in a subsequent order and clarified that the timing of the subsequent order in no way relieves or delays the obligations of IXCs to pay compensation on April 1, 1998. In the fourth quarter of 1997, the Company has recorded revenues of $4,734 for dial-around compensation at a rate of $37.20 per installed pay telephone per month, based on 131 calls per month. Based on the information available, the Company believes that the minimum amount it is entitled to as fair compensation under the Telecommunications Act for the period from November 7, 1996 through March 31, 1998 is $37.20 per pay telephone per month. Further, the Company does not believe that it is reasonably possible that the amount will be materially less than $37.20 per pay telephone per month. While the amount of $0.284 per call constitutes the Company's position as to the appropriate level of fair compensation, certain IXCs have asserted in the past, are asserting and are expected to assert in the future that the appropriate level of fair compensation should be lower than the $0.284 per call. A number of parties filed a Motion to Stay the 1997 Payphone Order pending judicial review and requested expedited consideration and briefing schedule with the Court. The Court denied the Motion to Stay and granted the Motion for Expedited Consideration and Briefing Schedule. The Court is expected to hear arguments in May 1998. 5. PROPERTY AND EQUIPMENT Property and equipment consisted of the following: Estimated December 31 Useful Lives ----------------------- (in years) 1996 1997 ---------- ---------- ---------- Telephone boards, enclosures and cases 3-10 $25,784 $41,653 Furniture, fixtures and other equipment 3-5 1,751 3,063 Leasehold improvements 2-5 249 424 ---------- ---------- 27,784 45,140 Less - accumulated depreciation (8,541) (15,031) ---------- ---------- $19,243 $30,109 ========== ========== Depreciation expense, including amortization of assets under capital leases, was $1,846, $5,032 and $7,270 for the years ended December 31, 1995, 1996 and 1997, respectively. Effective January 1, 1997, the Company changed the estimated useful life of new telephones to ten years. The impact on depreciation for 1997 was not material. F-15 52 6. INTANGIBLE ASSETS Intangible assets consisted of the following: December 31 Amortization --------------------- Period 1996 1997 ----------- -------- --------- Location contracts 60-113 months $ 53,862 $126,775 Deferred financing costs 120 months 5,851 10,254 Non-compete agreements 24-60 months 2,099 3,731 State operating certifications 60 months 524 567 -------- -------- 62,336 141,327 Less: accumulated amortization (10,192) (25,720) -------- -------- $ 52,144 $115,607 ======== ======== Amortization of intangible assets amounted to $2,537, $7,768 and $15,528 for the years ended December 31, 1995, 1996 and 1997, respectively. During the fourth quarter of 1996, the Company performed a study of its location contracts acquired in business combinations. The Company determined that the economic life (economic life includes the estimated effect of the operation of the evergreen contract provisions, net of non-renewals) of a contract is greater than the remaining life based on contractual terms at the time of acquisition. Generally, location contracts are written such that they contain an "evergreen" clause which causes the contract to automatically renew for a like term unless the contract is canceled, in writing, by the location provider. The Company determined that the average remaining contractually determined life for a location contract ranged from 30 months to 36 months for its acquisitions. Based on the study performed, which analyzed historical renewal rates and contract terms, the economic life of acquired location contracts were determined to range from 60 months to 113 months. The Company adjusted its amortization periods for the acquired location contracts as of October 1, 1996. This adjustment had the effect of decreasing amortization and the net loss by approximately $663 or $0.12 per share in 1996 and $2,645 or $0.16 per share in 1997. In addition, the results of operations in 1998 will be improved by approximately $2,645 as a result of utilizing the longer location contract life. 7. LONG-TERM DEBT Long-term debt consisted of the following: December 31 ------------------------ 1996 1997 --------- --------- Senior Notes due December 15, 2006 with interest at 12% payable semiannually $ 125,000 $ 125,000 Related Party Debt due May 30, 2000, with interest payable monthly at 1-1/2% above the Lenders' alternate base rate (10% at December 31, 1997) - 25,000 Notes payable to directors and shareholders at interest rates ranging from 9% to 13.25%, $171 repaid in 1997 and $337 plus accrued interest converted into 124,747 shares of Common Stock on January 2, 1997 508 - Term notes payable to vendor in monthly installments including interest at 15% (paid in February 1997) 190 - Other notes payable due in monthly installments of $79 including interest at rates ranging from 3% to 12%. 585 747 --------- --------- 126,283 150,747 Less current maturities (1,009) (544) --------- --------- $ 125,274 $ 150,203 ========= ========= F-16 53 Following are maturities of long-term debt for each of the next five years: Amount ------ 1998 $ 544 1999 198 2000 25,005 2001 - 2002 - -------- $ 25,747 SENIOR 12% NOTES On December 18, 1996, the Company completed a public debt offering of $125,000 aggregate principal amount 12% Senior Notes, due 2006, with interest payable semiannually on June 15 and December 15. The net proceeds of $119,149 were used to complete the Cherokee and Texas Coinphone acquisitions in January 1997, and to repay the outstanding indebtedness under the prior Credit Facility, certain capitalized lease obligations and the Sellers' notes incurred in the acquisition of POA. The remaining proceeds are available for general corporate purposes and working capital. The Senior 12% Notes contain covenants which, among other things, limit the Company's ability to incur additional indebtedness or pay dividends and which require the Company, in the event of a change in control of the Company, to offer to purchase the Senior 12% Notes for 101% of their aggregate outstanding principal value plus accrued and unpaid interest. On December 30, 1997, the Company solicited and received the consent from its Note Holders to amend the indenture to increase the limit of permitted indebtedness and to modify the definition of consolidated net income to exclude certain non-recurring expenses and non-operating charges when calculating certain restrictive covenants. The Company incurred $625 in deferred financing costs to the Note Holders and $761 in fees relating to the solicitation of the Note Holders' consent to amend the indenture. RELATED PARTY DEBT On May 30, 1997, the Company entered into an agreement (the "Credit Agreement") with various lenders which were or may, thereafter, become parties thereto (collectively referred to as the "Lenders"). ING (U.S.) Capital Corporation ("ING") is Agent for the Lenders and Transamerica Business Credit Corporation and Finova Capital Corporation are Co-Agents for the Lenders. ING is a significant shareholder of the Company's common equity. The Credit Agreement provided a $75,000 commitment of which $60,000 was to be utilized for future acquisitions ("Expansion Loan Commitment"), and $15,000 was to be utilized for general working capital requirements. Borrowings accrue interest at the ING Alternate Base Rate (as defined in the Credit Agreement) plus 1.50%. The Credit Agreement matures on May 20, 2000 and all the Company's installed public pay telephones are pledged as collateral. The Company borrowed $17,700 under the Expansion Loan Commitment to complete the acquisitions of Advance, American, and London and to pay related acquisition and credit facility fees. The Company also borrowed $7,300 of the Revolving Credit Commitment for interest payments due under the $125,000 12% Senior Notes and for general working capital purposes. Subsequent to the September 16, 1997 Court ruling which vacated dial-around compensation (see Note 3), and pursuant to certain terms of the Credit Agreement, the agent gave notice to the Company that it was prohibited from making additional borrowings under the Credit Agreement, without prior approval from the Lenders. The Credit Agreement includes covenants which, among other things, require the Company to maintain ratios as to fixed charges, debt to earnings, current ratio and interest coverage (all as defined in the Credit Agreement). Other covenants limit incurrence of additional long-term debt, the level of capital expenditures, the incurrence of lease obligations and permitted investments. On February 24, 1998, the Credit Agreement was amended to increase the Revolving Credit Commitment to $20,000 and to decrease the Expansion Loan Commitment to $55,000. The amount available for letters of credit under the working capital commitment was reduced from $5,000 to $3,000 and certain of the covenants were amended. On March 31, 1998, the Credit Agreement was further amended with respect to certain financial covenants. F-17 54 CREDIT FACILITY REPAID ON DECEMBER 18, 1996 In a transaction consummated on March 15, 1996, the Company borrowed $30,531 (out of a total credit facility ("Credit Facility") commitment of $37,250) from ING (U.S.) Capital Corporation and one other lender (collectively known as the "Lenders"). The Company used the funds to complete the Paramount and IPP acquisitions, to repay all outstanding long-term debt and capital lease obligations which had a secured interest in the Company's installed phones at March 15, 1996, redeem the 10% Preferred, 7% Preferred and 8% Preferred and to pay related transaction fees. In connection with the repayments, the Company recorded an extraordinary loss of $267, or $0.05 per share. All of the Company's installed phones were pledged as collateral to the Credit Facility. On September 13, 1996, concurrent with the acquisitions of Amtel and POA, the Lenders amended the Credit Facility, increasing the maximum borrowings available under the Credit Facility to $41,000. The Company then borrowed an additional $8,777 and used $5,950 of the proceeds to complete the Amtel and POA acquisitions and the remaining proceeds for working capital and payment of certain related acquisition expenses. Subsequently, the Credit Facility was further amended to $43,000. The Company repaid the Credit Facility on December 18, 1996 and recognized an extraordinary loss of $9,810, or $1.79 per share, consisting primarily of the write-off of the remaining unamortized value assigned to the Nominal Value Warrants and related unamortized deferred financing costs. A portion of the Credit Facility ($29,000) was convertible into Series B Preferred at the ratio of 833 shares for each $100 in outstanding debt and interest. Concurrent with the repayment of the Credit facility on December 18, 1996, the Series B Preferred was canceled. Additionally, the Lenders received warrants to purchase 204,824 shares of Series A Preferred at an exercise price of $0.20 per share. The debt under the Credit Agreement was initially recorded net of an allocation of the fair value of the Lender's Warrants, such fair value being determined using the Black-Scholes valuation model. On March 15, 1996, concurrent with the consummation of the Credit Facility, the Company redeemed the 10%, 8% and 7% Preferred through cash payments of $1,117 and the issuance of 34,436 shares of 14% Preferred. In the aggregate, $6,475 of the Company's outstanding obligations, including portions of the purchase price for the pending acquisitions, was liquidated by issuing 107,918 shares of 14% Preferred. The $2,002 excess of the redemption price of the preferred issues redeemed over their aggregate carrying value was recorded as a reduction of earnings available to common shareholders. 8. LEASES OPERATING LEASES The Company leases its corporate offices and other locations, office equipment and field operations service vehicles under noncancellable operating leases expiring at various times through 2003. Future minimum noncancellable payments under operating leases are as follows: 1998 $ 1,573 1999 1,576 2000 1,457 2001 1,084 2002 574 After 2002 411 ------- $ 6,675 ======= Rent expense under all operating leases was $364, $474 and $1,868 for the years ended December 31, 1995, 1996 and 1997, respectively. CAPITAL LEASES During 1995 and 1996, as part of the acquisitions of World, Public Telephone, IPP and POA, the Company assumed capital lease obligations. Leased assets include installed public pay telephones, office equipment and vehicles. As of December 31, 1996, the Company had paid off all capital leases secured by installed public pay telephones. F-18 55 Assets recorded under capital leases are as follows: December 31 ----------- 1996 1997 ----- ----- Office Equipment $ 721 $ 779 Less accumulated amortization (272) (466) ----- ----- $ 449 $ 313 ===== ===== The Company repaid $11,149 and $130 of the outstanding obligations under capital leases during 1996 and 1997, respectively. Following are maturities of capital lease obligations for each of the next five years: 1998 $ 92 1999 17 2000 2 2001 - 2002 - ----- $ 111 ===== 9. INCOME TAXES No provisions for income tax were required and no income taxes were paid for the years ended December 31, 1995, 1996 or 1997 because of operating losses generated by the Company. Deferred tax assets and (liabilities) are as follows: December 31 ----------- 1996 1997 ------ ------- Federal net operating loss carryforward $9,330 $12,073 Depreciation and amortization 342 512 Bad debts 31 172 ------ ------- Gross deferred tax assets 9,703 12,757 Valuation allowance on deferred tax assets (9,703) (12,757) ------ ------- Net deferred tax assets $ - $ - ====== ======= A valuation allowance has been provided against the net deferred tax assets since management cannot predict, based on the weight of available evidence, that it is more likely than not that such assets will be ultimately realized. The net operating loss carryforwards, if not utilized, will expire between the years 2002 to 2012. Internal Revenue Code Section 382 provides for the limitation on the use of net operating loss carryforwards in years subsequent to significant changes in ownership. As a result of the Company's Initial Public Offering in 1988 and certain other transactions, including acquisitions utilizing proceeds from the Company's Common Stock and the Company Equity Offering, changes in ownership have occurred resulting in significant limitations on the use of net operating loss carryforwards. The extent of limitations as a result of significant changes in ownership has not been determined by the Company. 10. PREFERRED STOCK MANDATORILY REDEEMABLE Preferred stock mandatorily redeemable consisted of the following: December 31 ----------- 1996 1997 ------ ------ 14% Cumulative Redeemable Convertible Preferred Stock ($60 stated value - 200,000 shares authorized; 107,918 shares issued and outstanding; cumulative dividends issuable of 12,469 shares at December 31, 1996 (valued at $337) and 30,229 shares at December 31, 1997 (valued at $851); mandatory redemption amount of $7,223 and $8,289, respectively; due June 30, 2000) $6,708 $7,716 ------ ------ F-19 56 The Company records dividends, declared and undeclared, at their fair market value and recognizes the difference between the carrying value of the 14% Preferred and the mandatory redemption amount through monthly accretions using the interest method. The carrying value of the 14% Preferred was increased by $102 in 1996 and $494 in 1997 through accretions. Each share of 14% Preferred is entitled to receive a quarterly dividend of 0.035 shares of 14% Preferred. Each share of 14% Preferred is convertible into 10 shares of Common Stock. 11. NON-MANDATORILY REDEEMABLE PREFERRED STOCK, COMMON STOCK AND OTHER SHAREHOLDERS' EQUITY (DEFICIT) Non-mandatorily Redeemable Preferred Stock, Common Stock and Other Shareholders' Equity (Deficit) consisted of the following: December 31 ----------- 1996 1997 -------- -------- Series A Special Convertible Preferred Stock ($0.20 par value, $0.20 stated value - 250,000 shares authorized; no shares outstanding) - - Common Stock ($0.01 par value - 50,000,000 shares authorized; 14,488,828 and 16,360,829 shares issued and outstanding at December 31, 1996 and 1997, respectively) $ 145 $ 164 Additional paid-in capital 59,104 62,600 Accumulated deficit (42,544) (66,806) -------- -------- $ 16,705 ($4,042) ======== ======== On February 23, 1996, the Company created three new classes of preferred stock: (i) Series A Preferred; (ii) Series B Preferred; and (iii) 14% Preferred. On March 15, 1996, concurrent with entering into the Company's former Credit Facility, the Company redeemed its 10%, 8% and 7% Preferred for cash payments aggregating $1,117 and 34,436 shares of 14% Preferred. In the aggregate, $6,475 of the Company's outstanding obligations, including portions of the purchase price for the IPP and Paramount acquisitions, was liquidated by issuing 107,918 shares of 14% Preferred. The $2,002 excess of the redemption price of the preferred issues redeemed over their aggregate carrying value was recorded as a reduction of earnings available to common shareholders. On March 15, 1996, Nominal Value Warrants to purchase 2,018,942 shares of Common Stock were issued in conjunction with the IPP and Paramount acquisitions, redemption of the 10%, 8% and 7% Preferred, and conversion of certain related party debt of the Company to the 14% Preferred. The Nominal Value Warrants expire on March 13, 2001. An independent actuary estimated the fair market value of the Nominal Value Warrants to be $4,975, using the Black-Scholes valuation method, of which $3,886 (the amount attributable to the Nominal Value Warrants provided to related parties in connection with the redemption of the 10%, 8% and 7% Preferred shares and conversion of certain debt) was recorded as an other expense in the Company's statement of operations. On June 27, 1996, the shareholders of the Company approved an amendment to the Articles of Incorporation which authorizes the Company to have outstanding 60,000,000 shares; of which 50,000,000 shares are to be classified as Common Stock and 10,000,000 shares as Preferred Stock. COMPANY EQUITY OFFERING On December 18, 1996, the Company sold 6,750,000 shares of Common Stock at the price of $3.00 per share and received proceeds, net of offering expenses, of $18,295. On January 29, 1997, the Company issued an additional 1,012,500 shares of Common Stock at the price of $3.00 per share and received net proceeds of $2,825. COMMON STOCK SHARES RESERVED FOR POSSIBLE ISSUANCE As of December 31, 1997, the Company had reserved 8,940,930 shares of Common Stock for issuance under the following scenarios: (i) exercise of warrants to purchase 192,324 shares of Series A Preferred Stock, immediately convertible into 3,846,480 shares of Common Stock; (ii) conversion of 138,147 shares of 14% Preferred into F-20 57 1,381,470 shares of Common Stock; (iii) exercise of 674,051 Nominal Value Warrants; (iv) exercise of 955,116 warrants; (v) the exercise of 726,813 stock options; and (vi) the exercise of 1,357,000 options under the 1997 Stock Incentive Plan. Substantially all of the shares reserved for future issuance, other than the shares issued under the 1997 Stock Incentive Plan, were registered on January 24, 1997. PREFERRED STOCK DIVIDENDS On December 31, 1995, the Company had dividends in arrears payable to preferred shareholders in the aggregate amount of $827. On March 15, 1996, the 10%, 8% and 7% Preferred, including dividends in arrears, were either paid or converted to 14% Preferred. SALES AND ISSUANCES OF COMMON STOCK Sales to directors, creditors and affiliates of the Company during 1995 were made at prices per share below the quoted market values (based on prices calculated by the Company's investment advisor) of the Company's Common Stock on the dates of the transactions. No expense was recognized by the Company as the Company believes that the discount associated with these sales reflected the impact on quoted market value of issuing unregistered shares. On December 31, 1996, the Company converted $248 of debt owed to a related party into 99,119 shares of Common Stock or $2.50 per share, representing the market price of the Common Stock on the day the Company's Board of Directors approved the conversion. On January 2, 1997, an executive officer of the Company converted an outstanding loan and accrued interest of $374 to 124,747 shares of Common Stock. On October 23, 1997, the Company issued 75,000 shares of Common Stock to the five non-employee directors of the Company for services rendered for the two years ended May 1997. STOCK WARRANT ACTIVITY Activity for warrants exercisable into common stock during 1995, 1996 and 1997 was as follows: Number Weighted Average of Shares Exercise Price BALANCE, DECEMBER 31, 1994 112,278 $9.73 Granted: To the Company's investment advisor 166,666 6.00 To officers of the Company 47,582 5.74 To lenders 277,876 5.71 ----------- Total Granted 492,124 5.81 Exercised - - Canceled (24,051) 9.90 ------------ BALANCE, DECEMBER 31, 1995 580,351 6.40 Granted: Nominal Value Warrants 2,018,942 0.01 Pursuant to anti-dilution provisions 322,958 2.37 To vendors 400,000 6.00 ----------- Total Granted 2,741,900 1.16 Exercised (1,035,137) 0.01 Canceled (175,000) 6.00 ----------- BALANCE, DECEMBER 31, 1996 2,112,114 2.40 Granted pursuant to: Anti-dilution provisions 16,798 2.33 Exercised (309,754) .01 Canceled (189,991) 7.71 ----------- BALANCE, DECEMBER 31, 1997 1,629,167 2.22 =========== F-21 58 The estimated fair value of the warrants on the date of grant for the warrants issued to the investment advisor has been included in the determination of World's purchase price. The fair value of warrants issued to lenders has been recorded based on the relative fair values of the warrants and the related debt on the grant date. The difference between the recorded value and the face value of the debt has been recorded as an adjustment to interest expense using the interest method. The difference between the intrinsic value and the exercise price of the warrants issued to officers of the Company was not material. All warrants outstanding at each period end are exercisable. On March 15, 1996, the Company issued warrants to purchase 204,824 shares of Series A Preferred to two former lenders at an exercise price of $0.20 per share. Each share of Series A Preferred is convertible into 20 shares of Common Stock. On February 7, 1997, one of the Company's former lenders exercised warrants for 12,500 shares of Series A Preferred (with net proceeds to the Company of $3) which were immediately converted into 250,000 shares of common stock. At December 31, 1996 and 1997, there were 204,824 and 192,324 warrants which were exercisable into Series A Preferred. The warrants expire on April 1, 2006. STOCK OPTION ACTIVITY On February 4, 1997, the Company's Board of Directors adopted and its shareholders ratified the Company's 1997 Stock Incentive Plan (the "Plan"). The Plan provides for the issuance of incentive and non-qualified stock options to purchase up to 2,000,000 shares of Common Stock by officers, directors, employees and independent contractors of the Company. In 1997, the Company granted 1,592,400 incentive stock options at exercise prices equal to the market value of the Company's Common Stock on the dates of grant to substantially all officers and employees. The options granted provide for graduated vesting, one-third each year on the anniversary of the date of grant, and have a term of ten years. Other options to purchase Common Stock are granted by the Company at the discretion of the Board of Directors to employees, officers, directors and others, and generally are exercisable immediately upon issuance, have terms of three to five years and are issued with exercise prices at or slightly below quoted market value of the Company's Common Stock on the date of grant. At December 31, 1996 and 1997, 1,021,330 options and 726,813 options, respectively, were exercisable. F-22 59 Stock option activity during 1995, 1996 and 1997 was as follows: Number Weighted Average of Shares Exercise Price BALANCE, DECEMBER 31, 1994 436,135 $7.85 Granted: To officers of the Company 159,165 6.00 To employees of the Company 9,208 6.00 ----------- Total Granted 168,373 6.00 Exercised (8,334) 4.20 Canceled (124,410) 10.49 ----------- BALANCE, DECEMBER 31, 1995 471,764 6.56 Granted: Contractual settlement with former executive 5,000 6.00 Pursuant to anti-dilution provisions 556,898 2.11 ----------- Total Granted 561,898 2.14 Exercised - - Canceled (12,332) 6.00 ----------- BALANCE, DECEMBER 31, 1996 1,021,330 2.98 Granted: 1997 Stock Incentive Plan 1,592,400 3.12 Pursuant to anti-dilution provisions 37,743 2.19 ----------- Total options granted 1,630,143 3.10 Exercised (100,000) 1.02 Canceled (467,660) 3.61 ----------- BALANCE, DECEMBER 31, 1997 2,083,813 2.99 =========== STOCK BASED COMPENSATION Under SFAS No. 123 "Accounting for Stock-Based Compensation," the fair value of each option and warrant granted is estimated on the grant date using the Black-Scholes option pricing model. The following assumptions were made in estimating fair value: (i) dividend yield of 0%; (ii) risk-free interest rates of 6.29% for 1995, 6.20% for 1996 and 6.35% for 1997; expected life equal to the period of time remaining in which the options or warrants can be exercised; and expected volatility of 76% in 1995, 99% in 1996 and 81% in 1997. Compensation cost charged to operations was $42 in 1995 and $0 in 1996 and 1997. Had compensation cost been determined on the basis of fair value pursuant to SFAS No. 123, net loss and the loss per share would have increased as follows: 1995 1996 1997 ---- ---- ---- Net loss: As reported ($6,110) ($26,649) ($23,254) Pro forma (7,680) (29,930) (24,114) Loss per share: As reported (3.29) (5.29) (1.51) Pro forma (3.94) (5.45) (1.57) Weighted average fair value of options and warrants granted during: 1995 $3.63 1996 1.76 1997 2.42 The following is a summary of the status of options and warrants outstanding at December 31, 1997: F-23 60 Weighted Average Exercise Price Remaining Weighted Average Range Number Contractual Life Exercise Price ----- ------ ---------------- -------------- $ 0.00 - $0.01 674,051 3.2 years $ 0.01 1.16 - 2.69 2,134,748 6.9 years 2.37 4.00 - 6.00 872,348 5.7 years 4.93 7.65 10,833 0.5 years 7.65 19.50 21,000 1.0 years 19.50 12. COMMITMENTS AND CONTINGENCIES SEVERANCE AGREEMENTS During 1996, the Company settled the amounts owed under Separation Agreements with three of its former officers. Under the terms of the Separation Agreements, the Company was obligated to pay the former officers the remainder of their employment agreements and the Company agreed to accelerate the vesting of options for 631,627 shares of the Company's Common Stock at $1.20 to $5.31 per share. CONTINGENCIES The Company, in the course of its normal operations, is subject to regulatory matters, disputes, claims and lawsuits. In management's opinion all such outstanding matters of which the Company has knowledge, have been reflected in the financial statements and are covered by insurance or will not have a material adverse effect on the Company's financial position, results of operations or cash flows. On September 5, 1997 a complaint against the Company was filed in the Common Pleas Court of Cuyahoga County, Ohio by Infosystems Resources, Inc. alleging breach of contract, tortious interference with contract and conversion of trade secrets. The suit involves a dispute regarding commissions payable under an operator services agreement. Each of the four counts included a prayer for damages in the amount to $260,161 and three of the counts included requests for $10,000 in punitive damages. An additional claim for injunctive relief also was included. On March 13, 1998, the Company filed a motion for sanctions including dismissal. The court has not ruled on that motion. Management intends to vigorously contest the allegations set forth in the complaint, believes the allegations contained therein are without merit and is of the opinion that this suit will not have a materially adverse effect on the business, financial condition or results of operations of the Company. 13. MAJOR CUSTOMER One customer accounted for 15%, 5% and 2% of the Company's total revenues for the years ended December 31, 1995, 1996 and 1997, respectively. 14. OTHER REVENUES AND OTHER UNUSUAL CHARGES AND CONTRACTUAL SETTLEMENTS Other revenues include $900 in 1996 and $300 in 1997 of income relating to amortization of deferred revenue received as a result of a signing bonus received in connection with a services agreement with an operator service provider. F-24 61 Other unusual charges and contractual settlements is compromised of: December 31 ----------- 1995 1996 1997 ---- ---- ---- Termination of CCI acquisition - - $ 7,771 Settlement of employee contractual obligations $ 1,316 $ 342 147 Other contractual settlements 162 211 210 Ordinary loss on early repayment of debt - 631 - Nominal Value Warrants - 3,886 - Amendment to Indenture-12% Senior Notes - - 761 Dial-around compensation adjustment - - 395 Changes to the operations of the Company 692 1,002 206 ---------- ------- --------- $ 2,170 $ 6,072 $ 9,490 ========== ======= ========= 15. CONDENSED CONSOLIDATING FINANCIAL STATEMENT DATA The Company's wholly-owned subsidiary, Cherokee Communications, Inc. ("Cherokee") which was acquired January 1, 1997, is a guarantor of the $125,000 12% Senior Notes, due 2006. The following are the condensed consolidating financial statements of PhoneTel and Cherokee as of December 31, 1997, and for the year ended December 31, 1997. CONDENSED CONSOLIDATING FINANCIAL STATEMENTS Balance Sheet, at December 31, 1997 PhoneTel Cherokee(a) Eliminations Consolidated -------- ----------- ------------ ------------ Current assets $ 14,939 $ 8,830 - $ 23,769 Property and equipment, net 23,965 6,144 - 30,109 Intangible assets, net 72,837 42,770 - 115,607 Other non-current assets 58,870 6,700 ($65,229) 341 ----------- ------------ --------- -------------- Total $170,611 $ 64,444 ($65,229) $169,826 =========== ============ ========= ============== Current liabilities $ 6,634 $ 9,296 $15,930 Inter-company debt - 65,229 ( $65,229) - Long-term debt and capital leases 149,408 814 - 150,222 14% Preferred stock 7,716 - - 7,716 Other equity 6,853 (10,895) - (4,042) ----------- ------------ --------- -------------- Total $170,611 $ 64,444 ($65,229) $169,826 =========== ============ ========= ============== Income Statement, for the year ended December 31, 1997 Total revenues $ 75,335 $ 34,309 - $109,644 Operating expenses 79,539 37,307 - 116,846 ----------- ------------ --------- -------------- Income (loss) from operations (4,204) (2,998) - (7,202) - Other income (expense), net (8,155) (7,897) - (16,052) ----------- ------------ --------- -------------- Net income (loss) ($12,359) ($10,895) - ($23,254) =========== ============ ========= ============== (a) The Cherokee separate financial statement data reflects the push down of the Company's debt, related interest expense and allocable debt issue costs associated with the Company's acquisition of Cherokee. F-25 62 16. QUARTERLY RESULTS (UNAUDITED) The following is a summary of unaudited results of operations for the years ended December 31, 1996 and 1997: Quarter Ended 1997 March 31 June 30 September 30 December 31 - ---------- -------- ------- ------------ ----------- Revenues $27,658 $27,721 $27,651 $26,614 Net loss (1,148) (1,304) (13,450) (7,352) Net loss per common share (.09) (.09) (.85) (.47) Quarter Ended 1996 - ---------- Revenues $ 6,607 $10,200 $11,510 $16,487 Loss before extraordinary item (6,795) (2,985) (3,200) (3,592) Net Loss (6,972) (3,076) (3,200) (13,401) Loss per common share before extraordinary item (2.99) (.74) (.58) (.42) Net Loss per common share (3.05) (.76) (.58) (1.50) Loss per share amounts for each quarter are required to be computed independently and, therefore, may not equal amounts computed on an annual basis. During the third quarter of 1997, the net loss increased by approximately $2,361 ($0.15 per share) due to changes in prior quarter amounts reported for dial-around compensation. Of this amount, $965 relating to the first quarter and $1,001 relating to the second quarter of 1997 have been reclassified as reductions in third quarter revenues to conform to the presentation used for annual financial reporting purposes (Note 4). The Company also recorded a charge of $7,818 ($0.48 per share) in the third quarter of 1997 for the cost of terminating a proposed acquisition (Note 3). F-26 63 SIGNATURES In accordance with Section 13 or 15(d) of the Exchange Act, the Registrant caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. PHONETEL TECHNOLOGIES, INC. March 31, 1998 By: /s/ Peter G. Graf ----------------------- Peter G. Graf Chairman of the Board and Chief Executive Officer In accordance with the Exchange Act, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated. Name Title Date - ---- ----- ---- /s/ Peter G. Graf Chairman of the Board, March 31, 1998 - ---------------------------- Chief Executive Officer, Peter G. Graf and Director /s/ Richard Kebert Chief Financial Officer and Match 31, 1998 - ---------------------------- Treasurer Richard Kebert /s/ Joseph Abrams Director March 31, 1998 - ---------------------------- Joseph Abrams /s/ George Henry Director March 31, 1998 - ---------------------------- George Henry /s/ Aron Katzman Director March 31, 1998 - ---------------------------- Aron Katzman /s/ Steven Richman Director March 31, 1998 - ---------------------------- Steven Richman 64 EXHIBIT INDEX ------------- 10.86 Third Supplemental Indenture, dated as of December 30, 1997, supplementing the Indenture, dated as of December 18, 1996, as supplemented by the First Supplemental Indenture, dated as of January 3, 1997, and the Second Supplemental Indenture, dated as of May 29, 1997, among PhoneTel Technologies, Inc., the Subsidiary Guarantors named on Schedule I thereto and Marine Midland Bank, as Trustee, $125,000,000 12% Senior Notes due 2006. 10.87 First Amendment to Credit Agreement, dated as of February 24, 1998, amending the $75,000,000 Credit Agreement dated as of May 30, 1997, among PhoneTel Technologies, Inc. as the Borrower, various Lenders and ING (U.S.) Capital Corporation, as Agent for the Lenders and Transamerica Business Credit Corporation and Finova Capital Corporation, as Co-Agents for the Lenders. 21.1 Subsidiaries of PhoneTel Technologies, Inc. 27.1 Financial Data Schedule for the Year Ended December 31, 1997 27.2 Financial Data Schedule for the Year Ended December 31, 1996 27.3 Financial Data Schedule for the Year Ended December 31, 1995 99 Financial Statement Schedule - Valuation and Qualifying Accounts