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                                                                      Exhibit 3

                              AMENDED AND RESTATED


                            ARTICLES OF INCORPORATION

                                       OF

                                     KEYCORP



                                    ARTICLE I

                                      Name

               The name of the corporation (hereinafter called the
"Corporation") is "KeyCorp".


                                   ARTICLE II

                                Principal Office

               The principal office and headquarters of the Corporation shall be
located in the City of Cleveland, County of Cuyahoga, State of Ohio.

                                   ARTICLE III

                                    Purposes

               The purposes of the Corporation are:

(a)  to organize, acquire, invest in, own, or control shares and other
     securities of banks, other depository institutions, and other companies
     which a bank holding company is permitted to own or control by the
     provisions of the Bank Holding Company Act of 1956, as now in effect or
     hereafter amended, and to carry on the business of a bank holding company
     in conformity with the Bank Holding Company Act of 1956, as now in effect
     or hereafter amended;

(b)  to do whatever is deemed necessary, incidental, or conducive to carrying
     out any of the purposes of the Corporation; and

(c)  to engage in any lawful act or activity for which corporations may be
     formed under the Ohio General Corporation Law.

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                                   ARTICLE IV

                       Authorized Shares of Capital Stock

               The authorized number of shares of the Corporation is
1,425,000,000, of which 25,000,000 shall be shares of preferred stock, with a
par value of $1 each, as described in Part A of this Article IV (hereinafter
called "Preferred Stock"), and 1,400,000,000 shall be Common Shares, with a par
value of $1 each, as described in Part B of this Article IV (hereinafter called
"Common Shares").

               The express terms of each class are as follows:


                                     PART A

                      EXPRESS TERMS OF THE PREFERRED STOCK

               SECTION 1. Series.
               ---------- -------

               The Preferred Stock may be issued from time to time in series.
All shares of Preferred Stock shall be of equal rank and the express terms
thereof shall be identical, except in respect of the terms that may be fixed by
the Board of Directors as hereinafter provided, and each share of each series
shall be identical with all other shares of such series, except that in the case
of series on which dividends are cumulative the dates from which dividends are
cumulative may vary to reflect differences in the dates of issue. Subject to the
provisions of Sections 2 through 4, inclusive, of this Part A, which shall apply
to all Preferred Stock, the Board of Directors is hereby authorized to cause
shares of Preferred Stock to be issued in one or more series and with respect to
each such series to fix:

          (a)  The designation of the series, which may be by distinguishing
               number, letter, or title.

          (b)  The authorized number of shares of the series, which number the
               Board of Directors may, except to the extent otherwise provided
               in the creation of the series, from time to time, increase or
               decrease, but not below the number of shares thereof then
               outstanding.

          (c)  The dividend rate or rates (which may be fixed or adjustable) of
               the shares of the series.

          (d)  The dates on which dividends, if declared, shall be payable and,
               in the case of series on which dividends are cumulative, the
               dates from which dividends shall be cumulative.


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          (e)  The redemption rights and price or prices, if any, for shares of
               the series.

          (f)  The amount, terms, conditions, and manner of operation of any
               retirement or sinking fund to be provided for the purchase or
               redemption of shares of the series.

          (g)  The amounts payable on shares of the series in the event of any
               liquidation, dissolution, or winding up of the affairs of the
               Corporation.

          (h)  Whether the shares of the series shall be convertible into Common
               Shares or shares of any other series or class, and, if so, the
               specification of such other class or series, the conversion price
               or prices or rate or rates, any adjustment thereof, and all other
               terms and conditions upon which such conversion may be made.

          (i)  The restrictions, if any, upon the issue of any additional shares
               of the same series or of any other class or series.

                  The Board of Directors is authorized to adopt from time to
time amendments to these articles of incorporation fixing, with respect to each
series, the matters described in Clauses (a) through (i), inclusive, of this
Section 1.


                SECTION 2.  Voting Rights.
                ----------  --------------

          (a) The holders of Preferred Stock shall not be entitled to vote upon
          matters presented to the shareholders, except as provided in this
          Section 2 or as required by law.

          (b) If the Corporation shall fail to pay full dividends on any series
          of Preferred Stock for six quarterly dividend payment periods, whether
          or not consecutive, the number of directors will be increased by two,
          and the holders of all outstanding series of Preferred Stock, voting
          as a single class without regard to series, will be entitled to elect
          such additional two directors until full cumulative dividends for all
          past dividend payment periods on all series of Preferred Stock have
          been paid or declared and set apart for payment and non-cumulative
          dividends have been paid regularly for at least one full year. Such
          right to vote separately as a class to elect directors shall, when
          vested, be subject, always, to the same provisions for the vesting of
          such right to elect directors separately as a class in the case of
          future dividend defaults. At any time when such right to elect
          directors separately as a class shall have so vested, the Corporation
          may, and upon the written request of the holders of record of not less
          than twenty percent of the total number of shares of the Preferred
          Stock of the Corporation then outstanding shall, call a special
          meeting of shareholders for the election of such directors. In the
          case of such a written request, such special meeting shall be held
          within ninety days after the delivery of such request and, in either
          case, at the place and upon the notice provided by law and in the
          Regulations of the Corporation, provided that the Corporation shall
          not be required to call

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          such a special meeting if such request is received less than 120 days
          before the date fixed for the next ensuing annual meeting of
          shareholders of the Corporation. Directors elected as aforesaid shall
          serve until the next annual meeting of shareholders of the Corporation
          or until their respective successors shall be elected and qualify. If,
          prior to the end of the term of any director elected as aforesaid, a
          vacancy in the office of such director shall occur during the
          continuance of a default in dividends on any series of Preferred Stock
          by reason of death, resignation or disability, such vacancy shall be
          filled for the unexpired term by the appointment by the remaining
          director or directors elected as aforesaid of a new director for the
          unexpired term of such former director.

          (c) The affirmative vote or consent of the holders of at least
          two-thirds of the then outstanding shares of Preferred Stock, given in
          person or by proxy, either in writing or at a meeting called for the
          purpose at which the holders of Preferred Stock shall vote separately
          as a class, shall be necessary to effect any amendment, alteration, or
          repeal of any of the provisions of these articles of incorporation or
          the regulations of the Corporation which would be substantially
          prejudicial to the voting powers, rights, or preferences of the
          holders of Preferred Stock (but so far as the holders of Preferred
          Stock are concerned, such action may be effected with such vote or
          consent); provided, however, that neither the amendment of these
          articles of incorporation to authorize or to increase the authorized
          or outstanding number of shares of any class ranking junior to or on a
          parity with the Preferred Stock, nor the amendment of the regulations
          so as to change the number of directors of the Corporation, shall be
          deemed to be substantially prejudicial to the voting powers, rights,
          or preferences of the holders of Preferred Stock (and any such
          amendment referred to in this proviso may be made without the vote or
          consent of the holders of the Preferred Stock); and provided further
          that if such amendment, alteration, or repeal would be substantially
          prejudicial to the rights or preferences of one or more but not all
          then outstanding series of Preferred Stock, the affirmative vote or
          consent of the holders of at least two-thirds of the then outstanding
          shares of the series so affected shall also be required.

          (d) The affirmative vote or consent of the holders of at least
          two-thirds of the then outstanding shares of Preferred Stock, given in
          person or by proxy, either in writing or at a meeting called for the
          purpose at which the holders of Preferred Stock shall vote as a single
          class shall be necessary to effect any one or more of the following:

               (i) The authorization of, or the increase in the authorized
               number of, any shares of any class ranking prior to the Preferred
               Stock; or

               (ii) The purchase or redemption for sinking fund purposes or
               otherwise of less than all of the then outstanding Preferred
               Stock except in accordance with a purchase offer made to all
               holders of record of Preferred Stock, unless all dividends on all
               Preferred Stock then outstanding for all previous dividend
               periods shall have been declared and paid or funds therefor set
               apart and all accrued sinking fund obligations applicable thereto
               shall have been complied with.


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               SECTION 3. Preemptive Rights.
               ---------- ------------------

               No holder of Preferred Stock shall be entitled as such as a
matter of right to subscribe for or purchase any part of any issue of shares of
the Corporation, of any class whatsoever, or any part of any issue of securities
convertible into shares of the Corporation, of any class whatsoever, and whether
issued for cash, property, services or otherwise.

               SECTION 4. Definitions.
               ---------- ------------

               For the purposes of this Part A:

(a)  Whenever reference is made to shares "ranking prior to the Preferred
     Stock," such reference shall mean and include all shares of the Corporation
     in respect of which the rights of the holders thereof either as to the
     payment of dividends or as to distribution in the event of a liquidation,
     dissolution or winding up of the Corporation are given preference over the
     rights of the holders of Preferred Stock.

(b)  Whenever reference is made to shares "on a parity with the Preferred
     Stock," such reference shall mean and include all shares of the Corporation
     in respect of which the rights of the holders thereof as to the payment of
     dividends or as to distributions in the event of a liquidation, dissolution
     or winding up of the Corporation rank on an equality or parity with the
     rights of the holders of Preferred Stock.

(c)  Whenever reference is made to shares "ranking junior to the Preferred
     Stock," such reference shall mean and include all shares of the Corporation
     in respect of which the rights of the holders thereof as to the payment of
     dividends and as to distributions in the event of a liquidation,
     dissolution or winding up of the Corporation are junior or subordinate to
     the rights of the holders of Preferred Stock.


                                     PART B

                         EXPRESS TERMS OF COMMON SHARES

               SECTION 1. General.
               ---------- --------

               The holders of Common Shares shall be entitled to one vote for
each Common Share held by them, respectively, on each matter properly submitted
to shareholders for their vote, consent, waiver, release or other action.

               SECTION 2. Preemptive Rights.
               ---------- ------------------

               No holder of Common Shares shall be entitled as such as a matter
of right to subscribe for or purchase any part of any issue of shares of the
Corporation of any class 

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whatsoever, or any part of any issue of securities convertible into shares of
the Corporation, of any class whatsoever, and whether issued for cash, property,
services or otherwise.

                                     PART C

                                CUMULATIVE VOTING

               No holder of shares of any class of the Corporation may cumulate
his voting power.

                                    ARTICLE V

                               Purchase of Shares

               Subject to the provisions of Article IV hereof, the Corporation,
by action of its directors, and without action by its shareholders, may, from
time to time, purchase its own shares of any class in accordance with the
provisions of the Ohio General Corporation Law; and such purchase may be made
either in the open market, or at public or private sales, in such manner and
amounts, from such holder or holders of outstanding shares of the Corporation
and at such price as the directors shall, from time to time, determine.

                                   ARTICLE VI

                                     Voting

               Any proposal which, under applicable law, requires the approval
of holders of shares of the Corporation:

          (1)  to adopt an amendment to these articles of incorporation (which
               term includes amended articles of incorporation),

          (2)  to sell, exchange, transfer, or otherwise dispose of all, or
               substantially all, the assets of the Corporation,

          (3)  to effect a merger or consolidation involving the Corporation,

          (4)  to effect a combination or majority share acquisition (as such
               terms are defined by the laws of the State of Ohio), or

          (5)  to dissolve, liquidate, or wind up the affairs of the
               Corporation,

may be authorized and approved by the affirmative vote of the holders of shares
entitling them to exercise a majority of the voting power of the Corporation on
such proposal and, if a proposal upon which holders of shares of a particular
class or classes are required to vote separately as a class by other provisions
of these articles of incorporation or law, by the affirmative vote of the

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holders of shares entitling them to exercise a majority of the voting power of
such class or classes, except as otherwise provided in Section 2 of Part A of
Article IV with respect to the Preferred Stock of the Corporation.
Notwithstanding the foregoing, the provisions of this Article VI shall not
reduce the vote of shareholders required to approve a transaction which requires
shareholder approval under Chapter 1704 of the Ohio Revised Code.


                                   ARTICLE VII

                  Opt-Out of Control Share Acquisitions Statute

               Section 1701.831 of the Ohio Revised Code shall not apply to
control share acquisitions of shares of the Corporation.


                                  ARTICLE VIII

                          Amended and Restated Articles

               These Amended and Restated Articles of Incorporation of KeyCorp
supersede the Amended and Restated Articles of Incorporation of KeyCorp filed
with the Secretary of State of Ohio on March 4, 1998, as amended.