UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. C. 20549 FORM 10-K (MARK ONE) /X/ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE FISCAL YEAR ENDED DECEMBER 31, 1999 / / TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM __________ TO __________ Commission File Number 000-22761 PMA Capital Corporation ------------------------------------------------------ (Exact name of registrant as specified in its charter) Pennsylvania 23-2217932 ------------------------------- ------------------- (State or other jurisdiction of (IRS Employer incorporation or organization) Identification No.) 1735 Market Street, Suite 2800 Philadelphia, Pennsylvania 19103-7590 - ---------------------------------------- ---------- (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code: (215) 665-5046 -------------- Securities to be registered pursuant to Section 12(b): None Securities to be registered pursuant to Section 12(g) of the Act: Class A Common Stock, par value $5.00 per share ----------------------------------------------- (Title of Class) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES /X/ NO / / Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. / / The aggregate market value of the voting and non-voting common equity held by non-affiliates of the registrant as of February 29, 2000, was $230,352,954. There were 12,425,268 shares outstanding of the registrant's Common Stock, $5 par value per share, and 9,846,499 shares outstanding of the registrant's Class A Common Stock, $5 par value per share, as of the close of business on February 29, 2000. DOCUMENTS INCORPORATED BY REFERENCE: (1) Parts I, II and IV of this Form 10-K incorporate by reference portions of the Annual Report to Shareholders for the year ended December 31, 1999, as indicated herein. (2) Part III of this Form 10-K incorporates by reference portions of the registrant's proxy statement dated March 23, 2000 for the 2000 Annual Meeting of Shareholders. INDEX - --------------------------------------------------------------------------------------------- PART I Page Item 1. Business...................................................................... 1 Company Overview............................................................ 1 PMA Re...................................................................... 3 The PMA Insurance Group..................................................... 7 Caliber One................................................................. 13 Reinsurance and Retrocessional Protection................................... 14 Loss Reserves............................................................... 15 Investments................................................................. 20 Competition................................................................. 21 Regulatory Matters.......................................................... 22 Employees................................................................... 25 Glossary of Selected Insurance Terms........................................ 26 Item 2. Properties.................................................................... 30 Item 3. Legal Proceedings............................................................. 30 Item 4. Submission of Matters to a Vote of Security Holders........................... 30 Executive Officers of the Registrant.......................................... 30 PART II Item 5. Market for the Registrant's Common Equity and Related Shareholder Matters..... 31 Item 6. Selected Financial Data....................................................... 31 Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations..................................................... 31 Item 7A. Quantitative and Qualitative Disclosure About Market Risk..................... 32 Item 8. Financial Statements and Supplementary Data................................... 32 Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure........................................... 32 PART III Item 10. Directors and Executive Officers of the Registrant............................ 32 Item 11. Executive Compensation........................................................ 32 Item 12. Security Ownership of Certain Beneficial Owners and Management................ 32 Item 13. Certain Relationships and Related Transactions................................ 32 PART IV Item 14. Exhibits, Financial Statement Schedules, and Reports on Form 8-K.............. 33 Signatures.............................................................................. 34 Index to Financial Statement Schedules.................................................. FS-1 Index to Exhibits....................................................................... E-1 PART I The Business Section and other parts of this Form 10-K contain forward-looking statements that involve risks and uncertainties. The Company's actual results may differ significantly from the results discussed in the forward-looking statements. Factors that might cause such differences include, but are not limited to, those discussed in the "Cautionary Statements" on page 43 of the Company's Management's Discussion and Analysis ("MD&A") section of its 1999 Annual Report to Shareholders ("Annual Report") that has been incorporated by reference into Part II, Item 7 of this Form 10-K. Item 1. Business COMPANY OVERVIEW PMA Capital Corporation (the "Company" or "PMA Capital"), headquartered in Philadelphia, Pennsylvania, is an insurance holding company with total assets of approximately $3.2 billion and shareholders' equity of $429.1 million at December 31, 1999. The Company was organized under the laws of the Commonwealth of Pennsylvania as Pennsylvania Manufacturers Corporation in 1982, and changed its name to PMA Capital Corporation in 1998. The Company's operating subsidiaries conduct business in the property and casualty insurance industry. The Company has three operating segments: (i) PMA Re, which provides property and casualty reinsurance products and services; (ii) The PMA Insurance Group, which writes workers' compensation, integrated disability and, to a lesser extent, other standard lines of commercial property and casualty insurance; and (iii) Caliber One, which writes specialty insurance focusing on excess and surplus lines. In addition, the Company's Corporate and Other segment includes unallocated investment income and expenses, including debt service, as well as the results of certain of the Company's real estate properties. Financial information in the tables that follow is presented in conformity with generally accepted accounting principles ("GAAP"), unless otherwise indicated. Certain reclassifications have been made to prior periods' financial information to conform to the 1999 presentation. Revenues, pre-tax operating income and assets attributable to each of the Company's operating segments and its Corporate and Other segment for the last three years are set forth in Note 16 to the Company's consolidated financial statements for the year ended December 31, 1999 ("Financial Statements") included in its Annual Report. The Company's net premiums written by operating segment were as follows: (dollar amounts in thousands) 1999 as 1999 1998 1997 % of total ---- ---- ---- ---------- PMA Re $ 278,998 $ 234,010 $ 177,934 49% The PMA Insurance Group: Excluding Run-off Operations 233,713 244,237 254,970 42% Run-off Operations - (9,400) (51,622) - ------------------------------------------------------------- Total 233,713 234,837 203,348 42% ------------------------------------------------------------- Caliber One 51,237 6,436 - 9% Corporate and Other (438) (522) - - ------------------------------------------------------------- Total $ 563,510 $ 474,761 $ 381,282 100% ============================================================= 1 Property and casualty insurance and reinsurance companies provide loss protection to insureds in exchange for premiums. If earned premiums exceed the sum of losses and loss adjustment expenses ("LAE"), commissions to agents or brokers, premium taxes, other operating expenses and policyholders' dividends, then underwriting profits are realized. When earned premiums do not exceed the sum of these items, the result is an underwriting loss. Because time normally elapses between the receipt of premiums and the payment of claims and certain related expenses, the Company invests the available premiums. Underwriting results do not reflect investment income from these funds, investment gains and losses, results of non-insurance business or federal income taxes. These items, when added to underwriting profits or losses, produce net income or loss. For information concerning investment income, see pages 40 and 41 of the MD&A in the Annual Report. The "combined ratio" is a frequently used measure of property and casualty underwriting performance. The combined ratio computed on a GAAP basis is equal to losses and LAE, plus acquisition expenses, operating expenses and policyholders' dividends, where applicable, all divided by net premiums earned. Thus, a combined ratio of under 100% reflects an underwriting profit. The combined ratios of the Company's operating segments were as follows: 1999 1998 1997 ---- ---- ---- PMA Re 102.5% 103.7% 103.8% The PMA Insurance Group: Excluding Run-off Operations 113.3% 116.4% 122.2% Including Run-off Operations 115.4% 122.6% 140.8% Caliber One 109.6% - - (1) The results of operations of Caliber One for 1998 and 1997 are not material to the underwriting ratios of the Company; accordingly, the ratios for Caliber One are not presented for those years. 2 PMA Re Background PMA Re writes a broad range of property and casualty reinsurance products within the broker market, with an emphasis on risk-exposed casualty excess of loss reinsurance. PMA Re competes on the basis of its ability to offer specialized products to its clients, its long-term relationships with brokers and insurance companies, and its prompt and responsive service. According to data provided by the Reinsurance Association of America (the "RAA"), as of December 31, 1999, PMA Reinsurance Corporation was the 17th largest broker market reinsurer in the United States in terms of statutory capital and surplus and 13th largest in terms of net premiums written. In the broker reinsurance market, the products (reinsurance coverages) are distributed to the ultimate customer (ceding companies) through reinsurance intermediaries, known as brokers. In exchange for providing such distribution services, the brokers are paid commissions, known as brokerage, which are typically based upon a percentage of the premiums ceded under a particular contract. The broker reinsurance market differs from the direct reinsurance market in that direct reinsurers maintain their own sales forces and distribute their products directly to their ceding company clients. Products Reinsurance is an arrangement in which an insurance company, the reinsurer, agrees to indemnify another insurance company, the ceding company, against all or a portion of the insurance risks underwritten by the ceding company under one or more insurance contracts. Reinsurance provides ceding companies with several benefits: reducing exposure on individual risks, protecting against catastrophic losses, and stabilizing underwriting results and maintaining acceptable capital ratios. PMA Re provides reinsurance coverage primarily under two arrangements: treaty and facultative. Typically, in treaty reinsurance, the primary insurer or ceding company is obligated to cede and the reinsurer is obligated to accept a specified portion of all agreed upon types or categories of risks originally written by the primary insurer or ceding company. Facultative reinsurance is a form of reinsurance coverage that is placed on a risk-by-risk basis, and the reinsurer retains the right to accept or reject each individual risk submitted by the ceding company. Of PMA Re's total net premiums written in 1999, 99% were treaty, and 1% was facultative. To better serve its brokers and ceding companies, PMA Re has established four distinct underwriting units, organized by class of business, which provide more specialized expertise in each area. The Traditional, Specialty, and Finite Risk and Financial Products units provide treaty reinsurance coverage. The fourth unit, Facultative, provides reinsurance on a facultative basis. o Traditional-Treaty: This underwriting unit writes general property and casualty business and emphasizes risk-exposed programs where PMA Re can leverage its actuarial and underwriting expertise. Included in the client base for the Traditional unit are standard lines companies, some excess and surplus lines companies, and, to a lesser extent, non-traditional sources of business. The Traditional casualty portfolio includes umbrella, commercial automobile and workers' compensation. In addition, there are more excess of loss contracts than pro rata contracts. o Specialty-Treaty: This unit's underwriters write business that falls outside the confines of traditional property and casualty risks. These risks include environmental impairment, directors and officers liability, and medical malpractice, as well as all other forms of professional liability. Doctors and lawyers constitute the two largest groups of insureds in the Specialty unit's portfolio. o Finite Risk and Financial Products: This unit was introduced in late 1998 as an additional product line to provide PMA Re opportunity for growth. This underwriting unit is charged with providing PMA Re's clients with creative solutions to their complex financial and risk management needs. Many insurance companies have some form of finite protection as a permanent part of their reinsurance program. Examples of finite risk and financial risk products are aggregate stop loss covers, spread loss mechanisms, funded catastrophe coverages, financial quota shares and loss portfolio transfers. While those are the general categories, virtually every contract is individually structured, and PMA Re's approach to product design reflects the complicated nature of this line of business. Although most of the Finite Risk and Financial Products unit's business is related to domestic insurers, approximately 5% of the unit's premiums were generated from international business. 3 o Facultative: This unit writes property and casualty reinsurance on an individual risk basis, and on a program/semi-automatic basis. In addition to serving the facultative brokerage community, this unit strengthens PMA Re's reputation as a full service reinsurer. The facultative property book has grown as this unit leverages its capacity and emphasizes program/semi-automatic business. The facultative casualty focus is on general liability, umbrella and commercial automobile lines. Facultative's emphasis in commercial automobile continues to be on manufacturing, contracting and service fleets. This unit continues to underwrite a broad range of professional liability business, with an emphasis in directors and officers liability, and medical malpractice/hospital professional liability. PMA Re's gross and net premiums written by business unit and major category of business are as follows: (dollar amounts in thousands) 1999 1998 1997 ---- ---- ---- Gross Net Gross Net Gross Net ----- --- ----- --- ----- --- Traditional - Treaty Casualty $ 106,756 $ 80,762 $ 115,483 $ 95,900 $ 110,723 $ 84,208 Property 72,209 56,098 74,222 62,725 70,197 56,577 Other 1,510 1,488 1,044 1,061 795 788 ------------ ------------ ------------ ------------ ----------- ------------ Total Traditional 180,475 138,348 190,749 159,686 181,715 141,573 ------------ ------------ ------------ ------------ ----------- ------------ Specialty - Treaty Casualty 88,433 68,818 79,711 64,625 37,838 33,846 ------------ ------------ ------------ ------------ ----------- ------------ Total Specialty 88,433 68,818 79,711 64,625 37,838 33,846 ------------ ------------ ------------ ------------ ----------- ------------ Finite Risk and Financial Products Casualty 49,881 49,154 7,300 6,971 - - Property 19,854 19,486 - - - - Other 254 249 - - - - ------------ ------------ ------------ ------------ ----------- ------------ Total Finite Risk and Financial Products 69,989 68,889 7,300 6,971 - - ------------ ------------ ------------ ------------ ----------- ------------ Facultative Casualty 1,590 380 3,823 956 3,339 835 Property 3,120 2,563 2,753 1,772 2,429 1,680 ------------ ------------ ------------ ------------ ----------- ------------ Total Facultative 4,710 2,943 6,576 2,728 5,768 2,515 ------------ ------------ ------------ ------------ ----------- ------------ Total Casualty 246,660 199,114 206,317 168,452 151,900 118,889 Total Property 95,183 78,147 76,975 64,497 72,626 58,257 Total Other 1,764 1,737 1,044 1,061 795 788 ------------ ------------ ------------ ------------ ----------- ------------ Total Premiums Written $ 343,607 $ 278,998 $ 284,336 $ 234,010 $ 225,321 $ 177,934 ============ ============ ============ ============ =========== ============ In the three years ended December 31, 1999, PMA Re reported premium growth that exceeded that of the overall reinsurance industry. During such period, PMA Re's compound annual growth rate for net premiums written was 19%, while the reinsurance industry's compound annual growth rate was 4% for the same period based upon information published by the RAA. The increase in gross and net premiums written in 1999 primarily reflects the expansion of the Finite Risk and Financial Products unit, which was formed in late 1998. In 1999, PMA Re wrote $122 million of new business with more than 70% of such new business generated from existing ceding company relationships, and the balance attributable to business written with new ceding company clients. PMA Re formed relationships with 27 new ceding companies during 1999. In 1998 and 1997, PMA Re achieved its premium growth through its Traditional and Specialty units, primarily reflecting increased participation levels on ceding company clients' existing programs and writing additional layers and programs for current ceding company clients. PMA Re has pursued additional or new business from certain existing accounts and new accounts as part of a targeted marketing program. PMA Re targets selected ceding companies, primarily small- to medium-sized insurers (those with surplus of up to $500 million), where PMA Re's level of service and experience will add value to their operations. PMA Re then embarks on a broker visitation plan to give PMA Re the opportunity to lead the reinsurance programs of the targeted ceding companies. 4 PMA Re's efforts to increase premium writings have more than offset the effects of highly competitive conditions in the U.S. reinsurance market and certain situations where ceding companies retain more of their business, and therefore require less reinsurance. PMA Re has sought to maintain its underwriting and pricing discipline, which has prompted PMA Re to decline to participate on business rather than write it at inadequate rates or with terms and conditions that do not meet PMA Re's underwriting standards. As a result, PMA Re did not renew $51 million, $47 million and $40 million of existing business during 1999, 1998 and 1997, respectively. Casualty business has contributed significantly to PMA Re's premium growth since 1997. Casualty business has increased at a compound annual growth rate of 18% in the three-year period ended December 31, 1999, and casualty premiums accounted for approximately 72%, 72% and 67% of net premiums written in 1999, 1998 and 1997, respectively. PMA Re has generally focused on umbrella, commercial automobile, medical malpractice, professional liability and other more specialized liability coverages. Property business accounted for approximately 28%, 28% and 33% of net premiums written for 1999, 1998 and 1997, respectively. In the three-year period ended December 31, 1999, property business has increased at a compound annual growth rate of 24%. Substantially all of the growth in the property business since 1997 has been derived from the recently formed Finite Risk and Financial Products unit. PMA Re has generally de-emphasized property catastrophe excess of loss coverages. As of December 31, 1999, catastrophe business accounted for 3% of net property premiums written. The property programs written by PMA Re generally contain per occurrence limits or are not considered to be significantly exposed to catastrophes, either because of the locations of the insured values or the nature of the underlying properties insured. However, as is common in property reinsurance, PMA Re is exposed to the possibility of loss from catastrophes due to the aggregation of losses with per occurrence limits. PMA Re actively manages this exposure through zonal management, minimizing writings of catastrophe business, and the purchase of retrocessional protection. As of December 31, 1999, PMA Re maintained catastrophe retrocessional protection of $48 million excess of $2 million per occurrence. Although the Company believes that it has adequate reinsurance to protect against the estimated probable maximum gross loss from a catastrophe, an especially severe catastrophe or series of catastrophes could exceed the Company's reinsurance and/or retrocessional protection and may have a material adverse impact on the Company's financial condition, results of operations and liquidity. Distribution PMA Re operates primarily through the domestic broker reinsurance market in which it has developed relationships with the major reinsurance brokers enabling it to gain access to a wide range of ceding companies with varying reinsurance and related service needs. PMA Re's brokers that accounted for more than 10% of the gross premiums written in 1999 were as follows: (dollar amounts in thousands) Broker Gross premiums written % of total - ------ ---------------------- ---------- AON Reinsurance $99,680 29% Guy Carpenter & Company 86,003 25% E.W. Blanch 66,351 19% As of December 31, 1999, PMA Re had approximately 200 unaffiliated clients, with no individual client accounting for more than 10% of gross premiums written in 1999, except for one ceding company that accounts for 14% of gross premiums written. Approximately 68% of PMA Re's gross premiums written in 1999 were from small- to medium-sized insurers (those with surplus of up to $500 million). 5 Underwriting In reinsurance, underwriting involves the selection of risks and determining an adequate price given expected losses and estimated volatility of such losses. Maintaining underwriting and pricing discipline is critical to the maintenance of acceptable operating results. PMA Re's underwriting process has two principal aspects - underwriting the specific program/risk submission and underwriting the ceding company. Underwriting the specific program/risk to be reinsured involves, in addition to pricing, a review of the type of account, the total risk and the ceding company's policy forms. Underwriting the ceding company involves an evaluation of the expected future performance of the ceding company through an examination of that company's management, financial strength, claims handling and underwriting abilities. PMA Re may conduct underwriting and claim reviews at the offices of prospective ceding companies before entering into a major treaty, as well as throughout the life of the reinsurance contract. PMA Re's underwriters and actuaries work closely together to evaluate the particular reinsurance program. Using the information provided by the broker, the actuaries employ pricing models to estimate the ultimate exposure to the treaty. The pricing models that are utilized employ various experience-rating and exposure-rating techniques and are tailored in each case to the risk exposures underlying each treaty. The underwriters then analyze the results of the pricing models with the terms and conditions being offered to determine PMA Re's selected price. In underwriting excess-of-loss business, PMA Re has typically sought to write treaties that are risk exposed within the original policy limits of the ceding company. Management believes these layers generally lend themselves more effectively to actuarial pricing techniques. Claims Administration PMA Re's claims department analyzes reported claims, establishes individual claim reserves, pays claims, provides claims-related services to clients, audits the claims activities of selected current clients and assists in the underwriting process by evaluating the claims departments of selected prospective clients. The claims department's evaluation of claims activity includes reviewing loss reports received from ceding companies to confirm that claims are covered under the terms of the relevant reinsurance contract, establishing reserves on an individual case basis and monitoring the adequacy of those reserves. The claims department monitors the progress and ultimate outcome of the claims to determine that subrogation, salvage and other cost recovery opportunities have been adequately explored. The claims department performs these functions in coordination with the actuarial and underwriting departments. In addition to evaluating and adjusting claims, the claims department conducts claims audits at the offices of selected prospective ceding companies. Satisfactory audit results are required in order for reinsurance coverage to be written or continued by PMA Re. Also, the claims department conducts annual claims audits for many current and former client ceding companies. PMA Re's service initiatives in the area of claims administration, including electronic data interchange, have improved the timeliness of claims remittances and increased processing efficiency. Electronic data interchange involves the electronic transmission of data associated with transactions between PMA Re and the client. 6 THE PMA INSURANCE GROUP Background The PMA Insurance Group provides workers' compensation and integrated disability insurance coverages and related services in its ten-state marketing territory concentrated in the Mid-Atlantic and Southern regions of the United States. In addition, The PMA Insurance Group provides other commercial property and casualty insurance coverages, including commercial general liability, commercial automobile and commercial multi-peril, and related services. The domestic insurance subsidiaries through which The PMA Insurance Group writes its insurance products and who share results through an intercompany pooling agreement are referred to herein as the "Pooled Companies." The PMA Insurance Group emphasizes its traditional core business, workers' compensation. The Company believes that it can attract additional business based upon its expertise in workers' compensation and integrated disability, and its reputation as a high quality service provider to middle market and risk management clients. In addition, The PMA Insurance Group has aligned itself with network health care providers to offer medical cost containment services to its insureds. The PMA Insurance Group is one of the leading providers of integrated disability with $23 million in combined workers' compensation and integrated disability premium in 1999, and 88 accounts as of December 31, 1999. The PMA Insurance Group has also enhanced its ability to handle multi-state clients based in its operating territory through its initiative to license several of its insurance companies in 50 states to write workers' compensation, integrated disability and other commercial lines. As of February 29, 2000, The PMA Insurance Group was operational in 39 states for workers' compensation, general liability and commercial automobile. The PMA Insurance Group intends to continue writing other lines of property and casualty insurance, but generally only if such writings are supported by its core workers' compensation business. Products The PMA Insurance Group's premiums written were as follows: (dollar amounts in thousands) 1999 1998 1997 ---- ---- ---- Gross premiums written: Workers' Compensation $208,159 $198,099 $201,104 Commercial Multi-Peril 38,483 42,668 61,141 Commercial Automobile 33,372 36,568 43,703 Other 15,427 16,760 20,053 Run-off Operations - (9,400) (51,622) ------------ ------------ ------------ Total $295,441 $284,695 $274,379 ============ ============ ============ Net premiums written: Workers' Compensation $179,096 $187,033 $175,301 Commercial Multi-Peril 26,322 28,043 41,713 Commercial Automobile 21,610 23,288 28,938 Other 6,685 5,873 9,018 Run-off Operations - (9,400) (51,622) ------------ ------------ ------------ Total $233,713 $234,837 $203,348 ============ ============ ============ Workers' Compensation Insurance All states require employers to provide workers' compensation benefits to their employees for injuries and occupational diseases arising out of employment, regardless of whether such injuries result from the employer's or the employee's negligence. Employers may insure their workers' compensation obligations or, subject to regulatory approval, self-insure such liabilities. State workers' compensation statutes require that a policy cover three types of benefits: medical expenses, disability (indemnity) benefits and death benefits. The amounts of disability and death 7 benefits payable for various types of claims are set and limited by statute, but no maximum dollar limitation exists for medical benefits. Workers' compensation benefits vary among states, and insurance rates are subject to differing forms of state regulation. Statutory direct workers' compensation business written by jurisdiction was as follows: (dollar amounts in thousands) 1999 1998 1997 ---- ---- ---- Pennsylvania $ 108,692 $ 85,923 $ 91,126 New Jersey 29,177 29,098 26,327 Virginia 17,382 19,958 19,552 New York 15,185 7,796 3,143 Maryland 11,787 16,108 16,538 North Carolina 10,711 8,988 9,501 Delaware 7,501 8,372 7,041 Georgia 4,174 353 - Other 10,962 10,317 8,327 ------------- ------------- ------------- Total $ 215,571 $ 186,913 $ 181,555 ============= ============= ============= Based upon direct written premium information published by A.M. Best for the most recently available year (1998), The PMA Insurance Group is the 2nd largest writer of workers' compensation insurance in Pennsylvania and ranks among the 12 largest writers of workers' compensation insurance in Delaware, Maryland, Virginia, New Jersey and the District of Columbia. The PMA Insurance Group has focused on these jurisdictions based upon its knowledge of their workers' compensation systems and The PMA Insurance Group's assessment of each state's respective business, economic and regulatory climates. Rate adequacy, regulatory climate, economic conditions and other factors in each state are closely monitored and taken into consideration in the underwriting process. The PMA Insurance Group intends to employ similar analyses in determining whether and to what extent The PMA Insurance Group will offer its products in additional jurisdictions. The PMA Insurance Group seeks to expand and retain more of its premium base in territories that meet The PMA Insurance Group's underwriting and actuarial criteria. Regulatory reforms in Pennsylvania have made workers' compensation business more attractive from an underwriting perspective than it had been in the early 1990's. To date, these reforms have had a favorable impact on medical loss costs and indemnity loss costs in Pennsylvania. Accordingly, The PMA Insurance Group has expanded its writings of workers' compensation in Pennsylvania. The workers' compensation systems in certain other states in which The PMA Insurance Group does business (specifically New Jersey, North Carolina and Virginia) have also improved in recent years. As a result, The PMA Insurance Group is attempting to recapture a portion of the workers' compensation market share in those states where it has relinquished market share since the early 1990's. Further, in 1999, The PMA Insurance Group achieved profitable business growth in its most recent expansion states, New York and Georgia. The PMA Insurance Group continues to evaluate expansion into other states. The PMA Insurance Group has continued to balance its workers' compensation portfolio by increasing writings in lower hazard classes of business and reducing writings in higher hazard classes of business. For example, lower hazard classes of business such as health care, educational institutions and retail represented 33%, 26% and 21% of total direct workers' compensation premiums written in 1999, 1998 and 1997, respectively, compared to higher hazard classes of business such as construction, which represented 15%, 21% and 26% of total direct workers' compensation premiums written in 1999, 1998 and 1997, respectively. The PMA Insurance Group believes that conditions in the workers' compensation market have been improving in the last several years with respect to the ability to manage and control loss costs, although pricing for workers' compensation products continues to be competitive. Workers' compensation insurers doing business in certain states are required to provide insurance for risks that are 8 not otherwise written on a voluntary basis by the private market ("residual market business"). This system exists in all of the states in which The PMA Insurance Group does business, except Pennsylvania and Maryland. In these two states, separate governmental entities write all of the workers' compensation residual market business. In 1999, The PMA Insurance Group wrote $2.6 million of residual market business, which constituted approximately 1.2% of its direct workers' compensation premiums written. Based upon data for policy year 1998 reported by the National Council on Compensation Insurance, the percentage of residual market business for the industry as a whole, in all states, was 5.5% of direct workers' compensation premiums written. The PMA Insurance Group offers a variety of workers' compensation products to its customers. Certain of these products are based on manual rates filed and approved by state insurance departments ("rate-sensitive products"), while others are priced to a certain extent on the basis of the insured's own loss experience ("loss-sensitive products"). In the last five years, The PMA Insurance Group has also developed and sold alternative market products, such as large deductible products and other programs and services to customers who agree to assume even greater exposure to loss than under more traditional loss-sensitive products. The PMA Insurance Group decides which type of product to offer a customer based upon the customer's needs and an underwriting review. The PMA Insurance Group's voluntary workers' compensation direct premiums written by product type were as follows: 1999 1998 1997 ---- ---- ---- Rate-sensitive products 59% 63% 62% Loss-sensitive products 34% 28% 27% Alternative market products 7% 9% 11% ------------- ------------- ------------- Total 100% 100% 100% ============= ============= ============= o Rate-sensitive products include fixed-cost policies and dividend paying policies. The premium charged on a fixed-cost policy is based upon the manual rates filed with and approved by the state insurance department and does not increase or decrease based upon the losses incurred during the policy period. Under policies that are subject to dividend plans, the customer may receive a dividend based upon loss experience during the policy period. With the enactment of regulatory reform in several states in which The PMA Insurance Group does business, The PMA Insurance Group believes that it is better able to evaluate the expected losses on this type of business. o The PMA Insurance Group's loss-sensitive products adjust the amount of the insured's premiums after the policy period expires based upon the insured's actual losses incurred during the policy period. These loss-sensitive products are generally subject to less price regulation than rate-sensitive products and reduce, but do not eliminate, risk to the insurer. Under these types of policies, claims professionals and actuaries periodically evaluate the reserves on losses after the policy period expires to determine whether additional premiums or refunds are owed under the policy. These policies are typically subject to adjustment for an average of five years after policy expiration. The PMA Insurance Group generally restricts loss-sensitive products to accounts developing minimum annual premiums in excess of $100,000. o The PMA Insurance Group offers a variety of alternative market products for larger accounts, including large deductible policies and off-shore captive programs. Typically, The PMA Insurance Group receives a lower up-front premium for these types of alternative market product plans. However, under this type of business, the insured retains a greater share of the underwriting risk than under rate-sensitive or loss-sensitive products, which reduces the potential for unfavorable claim activity on the accounts and encourages loss control on the part of the insured. For example, under a large deductible policy, the customer is responsible for paying its own losses up to the amount of the deductible for each occurrence. The deductibles under these policies generally range from $250,000 to $1.0 million. In addition to these products, The PMA Insurance Group offers its clients certain workers' compensation services such as claims, risk management and other services. See "PMA Management Corp." below for an additional discussion of such products. The PMA Insurance Group has developed a product for group integrated occupational and non-occupational disability coverages, named PMA One(R), which it began marketing in 1998. PMA One leverages one of The PMA Insurance Group's most important core competencies: managing employee disabilities. PMA One offers employers the benefits of coordinated workers' compensation and disability administration, reduced costs, faster return to work and heightened employee productivity. In 1999, The PMA Insurance Group wrote 41 new PMA One clients, 9 bringing the total of PMA One accounts to 88, and generated $23 million of combined workers' compensation and integrated disability written premiums. PMA One clients include health care systems, educational institutions, manufacturers and financial institutions. Through The PMA Insurance Group's workers' compensation product offerings, the Company offers a comprehensive array of managed care services to control loss costs. These include: o Disability Management Coordinators, who are all registered nurses, employing an early intervention model to proactively manage medical treatment and length of disability in concert with the claims professional and employer. There are also case management nurses who manage more serious claims via on-site visits with injured workers and medical providers. o Access to First Health Corp's workers' compensation preferred provider network. The First Health(R) Network includes doctors, hospitals, physical therapists, outpatient clinics and imaging centers. The PMA Insurance Group's customers that utilize the network generally recognize lower costs than those that do not utilize the network. o Utilization of an automated medical bill review system to detect duplicate billings, unrelated charges and coding discrepancies. Complex bills are forwarded to The PMA Insurance Group's cost containment unit, which is staffed by registered nurses and other medical professionals, to resolve questions of causal relationship and overutilization. o Use of Paradigm Corporation for the medical management of certain catastrophic injuries. Paradigm adds a team of catastrophic case management experts to assist in achieving enhanced clinical and financial outcomes on these catastrophic injuries. PMA Management Corp. PMA Management Corp. offers claims, risk management and related services primarily to self-insureds on an unbundled basis. In addition, PMA Management Corp. offers "rent-a-captive" products for certain insureds and associations. The purpose of a rent-a-captive program is to offer a customer an alternative method of managing its loss exposures by obtaining many of the benefits of a captive insurer without establishing and capitalizing its own captive; in effect, the insured is "renting" a captive facility that the Company has already established. Under this arrangement, the client purchases an insurance policy from the Pooled Companies and chooses a participation level. The Pooled Companies then cede this portion of the premium and loss exposures to a Bermuda or Cayman based subsidiary of the Company. The client participates in the loss and investment experience of the portion ceded to the Bermuda or Cayman based subsidiary through a dividend mechanism. The client is responsible for any loss that may arise within its participation level, and such potential obligation is typically secured through a letter of credit or similar arrangement. The Company's principal sources of income from its rent-a-captive program are the premium income on the risk retained by the Pooled Companies and captive management fees earned by PMA Management Corp. Commercial Lines The PMA Insurance Group writes property and liability coverages for larger and middle market accounts that satisfy its underwriting standards. See "Underwriting" below. These coverages feature commercial multi-peril, general liability and umbrella, and commercial automobile business. The PMA Insurance Group offers these products, but generally only if they complement the core workers' compensation business. In the present market, prices for commercial coverages have been particularly competitive. As a result, The PMA Insurance Group has been selectively non-renewing accounts that do not meet its underwriting standards. 10 Distribution The PMA Insurance Group distributes its products through multiple channels, including national, regional and local brokers and agents, as well as direct sales representatives. The PMA Insurance Group employs 14 direct sales representatives and uses approximately 250 independent brokers and agents. The direct sales representatives are generally responsible for certain business located in Pennsylvania and Delaware. For the year ended December 31, 1999, these employees produced approximately $39.1 million in direct premiums written, constituting 13% of The PMA Insurance Group's direct written premiums. The brokers and agents write business throughout the marketing territory. The current distribution network generally consists of large regional agents and brokers, local agents and national brokers that specialize in larger to middle market accounts that require the variety of workers' compensation, commercial lines and alternative market products offered by The PMA Insurance Group. In 1999, brokers and agents accounted for 87% of The PMA Insurance Group's direct written premiums. The top ten brokers and agents accounted for 26% of The PMA Insurance Group's direct written premiums, the largest of which accounted for approximately 7.5% of its direct written premiums. The PMA Insurance Group's underwriters review all business from brokers and agents before it is accepted. The PMA Insurance Group monitors several statistics with respect to its brokers and agents, including a complete profile of the broker/agent, the number of years the broker/agent has been associated with The PMA Insurance Group, the percentage of the broker/agent's business that is underwritten by The PMA Insurance Group, the ranking of The PMA Insurance Group within the broker/agent's business and the profitability of the broker/agent's business. The field organization currently consists of 16 branch and satellite offices throughout the ten-state marketing territory. These offices deliver a full range of services directly to customers located in their service territory, and smaller satellite offices primarily offer underwriting and claim adjustment services. Underwriting The PMA Insurance Group's underwriters, in consultation with actuaries, determine the general type of business to be written using a number of criteria, including past performance, relative exposure to hazard, premium size, type of business and other indicators of potential loss. Specific types of business are referred to underwriting specialists and actuaries for individual pricing. The underwriting team also establishes classes of business that The PMA Insurance Group generally will not write, such as certain property exposures, certain hazardous products and activities, and certain environmental coverages. Underwriters and risk-control professionals in the field report functionally to the Chief Underwriting Officer and locally to branch vice presidents that are accountable for territorial operating results. Underwriters also work with the field marketing force to identify business that meets prescribed underwriting standards and to develop specific strategies to write the desired business. In performing this assessment, the field office professionals also consult with actuaries who have been assigned to the specific field office regarding loss trends and pricing and utilize actuarial loss rating models to assess the projected underwriting results of accounts. The PMA Insurance Group also employs credit analysts. These employees review the financial strength and stability of customers whose business is written on loss-sensitive and alternative market products and specify the type and amount of collateral that customers must provide under these arrangements. Claims Administration Claims services are delivered to customers primarily through employees in the field offices. The PMA Insurance Group maintains a centralized call center for loss reporting and has automated and centralized the processing of claims payments, which allows the claims adjusters to substantially reduce the time that they spend with clerical and repetitive functions. The PMA Insurance Group also employs in-house attorneys who represent customers in workers' compensation cases and other insurance matters. The PMA Insurance Group has a separate, anti-fraud unit that investigates suspected false claims and other irregularities. Certain specialized matters, such as asbestos and environmental claims, are referred to a special claims unit in the home office. 11 Run-off Operations As a part of The PMA Insurance Group's 1996 restructuring plan, the Run-off Operations were established principally to manage the capital supporting workers' compensation loss reserves for accident years 1992 and prior. The reserves primarily relate to the period of time from 1987 to 1991 when The PMA Insurance Group wrote a much higher volume of business and experienced poor underwriting results. The reserves are mainly indemnity related and are relatively mature. At December 31, 1999, the Run-off Operations had $79.0 million of total assets and $70.8 million in total reserves. See page 35 of the MD&A and Notes 16 and 18 to the Financial Statements in the Annual Report. 12 CALIBER ONE Background In January 1998, the Company's specialty insurance unit, Caliber One, commenced writing business. Caliber One's gross and net premiums written for 1999 were $93.4 million and $51.2 million, respectively. Caliber One writes business through surplus lines brokers and managing general agents on a national basis. Caliber One Indemnity Company, Caliber One's statutory insurance affiliate, is a licensed carrier in Delaware, its state of domicile, and is presently eligible as an excess and surplus lines carrier in 41 states, the District of Columbia and Puerto Rico, with applications pending in two other states. Products, Distribution and Underwriting Caliber One currently focuses on excess and surplus lines of insurance for difficult risks that are typically declined by the standard market. Caliber One offers liability coverages for low frequency/high severity classes, including pharmaceuticals, chemicals, auto parts, machinery manufacturers, toy makers, medical product manufacturers and other difficult-to-insure product liability risks, as well as property coverages for risks declined by admitted insurers. In addition, Caliber One has written environmental impairment liability coverages, clinical trials coverage for emerging biotechnology products, intellectual property rights liability coverages, intermediate and skilled long-term care coverages. Caliber One's policy forms contain various endorsements and exclusions, and in some cases, include defense costs within the policy limits rather than offering such coverage on an unlimited basis. Caliber One also evaluates the diversity of its product offerings in an effort to obtain a balance in coverages being offered. For 1999, casualty business represented $68.9 million, or 74%, of Caliber One's gross premiums written, while property business represented $24.5 million, or 26% of gross premiums written. For 1998, the mix of business on a percentage basis was the same as that for 1999, with $8.7 million of gross premiums written represented by casualty business and $3.1 million by property business. For 1999, casualty business represented $48.2 million, or 94%, of Caliber One's net premiums written, while property business represented $3.0 million, or 6% of net premiums written. For 1998, casualty business represented $5.9 million, or 92%, of net premiums written and property business represented $0.5 million, or 8%, of net premiums written. Caliber One currently operates through three internal underwriting units based on classes of business and distribution channels: casualty brokerage, property brokerage and programs. Gross premiums written by the casualty brokerage unit represented $57.1 million, or 61%, of total gross premiums written in 1999, compared to $8.6 million, or 73%, of gross premiums written in 1998. Gross premiums written by the property brokerage unit represented $16.7 million, or 18% of total gross premiums written in 1999 compared to $2.5 million, or 21%, of gross premiums written in 1998. The programs unit represented $19.6 million, or 21%, of gross premiums written in 1999 compared to $0.7 million, or 6%, for the programs unit in 1998. The underwriting of excess and surplus lines involves a significant amount of judgment. The underwriting process involves reviewing the claims experience of an account, if any, and the claims experience of the particular class or similar classes. The underwriters respond to any special risks of an account through the use of policy features that can be changed in light of the circumstances, such as different levels of retentions, exclusions and endorsements. Caliber One distributes its excess and surplus lines products on a nationwide basis through approximately 45 appointed surplus lines brokers, and, to a lesser extent, through managing general agents for program business. For most product offerings, Caliber One does not grant underwriting or binding authority to its brokers. For its program business, Caliber One currently operates through approximately six managing general agents. Managing general agents are selected based on their specialized areas of expertise and typically have quoting, underwriting and binding authority within pre-approved guidelines. Examples of business written by Caliber One through managing general agents include mobile homeowners, hazardous materials hauling, medical malpractice, excess habitational, crane rental liability and loggers equipment. 13 Acquisition of Caliber One Indemnity Company PMA Reinsurance Corporation acquired 100% of the outstanding common stock of Caliber One Indemnity Company, domiciled in Delaware and formerly known as Lincoln Insurance Company, for approximately $16.0 million in late 1997 and made a capital contribution of approximately $11.3 million to Caliber One Indemnity Company. All of Caliber One Indemnity Company's acquired loss reserves were reinsured with an affiliate of its former parent for adverse development and uncollectible reinsurance (the "Reserve Guarantee") in the amount of the recorded reserves plus $68.5 million. Management believes that the Reserve Guarantee will be adequate to cover any future adverse reserve development or uncollectible reinsurance on the acquired reserves. PMA Reinsurance Corporation intends to maintain Caliber One Indemnity Company's surplus at not less than $25.0 million. REINSURANCE AND RETROCESSIONAL PROTECTION The Company follows the customary insurance practice of reinsuring with other insurance companies a portion of the risks under the policies written by its insurance subsidiaries. This reinsurance is maintained to protect the insurance subsidiaries against the severity of losses on individual claims and unusually serious occurrences in which a number of claims produce an aggregate extraordinary loss. Although reinsurance does not discharge the insurance subsidiaries from their primary liabilities to their policyholders for losses insured under the insurance policies, it does make the assuming reinsurer liable to the insurance subsidiaries for the reinsured portion of the risk. The ceded reinsurance agreements of the Company's insurance subsidiaries generally may be terminated at their annual anniversary by either party upon 30 to 90 days notice. In general, the reinsurance agreements are of the treaty variety, which cover all underwritten risks of the types specified in the treaties. At December 31, 1999, the Company's reinsurance and retrocessional protections were as follows: Retention Limits(1) --------- --------- PMA Re Per Occurrence: Casualty lines $ 2.8 million $ 17.5 million Workers' compensation $ 2.0 million $ 98.0 million Property lines $ 2.0 million $ 48.0 million Per Risk: Property lines $ 750,000 $ 4.3 million Casualty lines $ 1.5 million $ 6.0 million The PMA Insurance Group Per Occurrence: Workers' compensation $ 150,000 $ 103.5 million Per Risk: Property lines $ 500,000 $ 19.5 million(2) Auto physical damage $ 500,000 $ 2.0 million Other casualty lines $ 175,000 $ 4.8 million(3) Caliber One Per Occurrence and Per Risk: Property lines $ 500,000 $ 4.5 million Casualty lines $ 500,000 $ 5.5 million (1) Represents the amount of loss protection above the Company's level of loss retention. (2) This coverage also provides protection of $48.5 million per occurrence over the combined net retention of $500,000. (3) This coverage also provides protection of $49.8 million per occurrence over the combined net retention of $175,000. 14 As of December 31, 1999, the maximum gross limits that PMA Re will write are $7.5 million for casualty covers, $5.0 million for property covers and $1.0 million for property catastrophe covers. The Company actively manages its exposure to catastrophes through its underwriting process, where the Company generally monitors the accumulation of insurable values in catastrophe prone regions. Also, in writing property reinsurance coverages, PMA Re typically requires per occurrence loss limitations for contracts that could have catastrophe exposure. Through per risk reinsurance, the Company also manages its net retention in each exposure. As a result, the Company's loss and LAE ratios have not been significantly impacted by catastrophes in the past three years. Although the Company believes it has adequate reinsurance to protect against the estimated probable maximum gross loss from a catastrophe, an especially severe catastrophe or series of catastrophes could exceed the Company's reinsurance and/or retrocessional protection and may have a material adverse impact on the Company's financial condition, results of operations and liquidity. The collectibility of reinsurance is largely a function of the solvency of reinsurers. At December 31, 1999, the Company had reinsurance recoverables due from the following unaffiliated reinsurers in excess of 5% of shareholders' equity: (dollar amounts in thousands) Reinsurance A.M. Best Reinsurer Recoverables Rating (1) - --------- ---------------- ---------- London Life & Casualty Reinsurance Corp. $ 240,753 A United States Fidelity and Guaranty Company 98,940 A American Re-Insurance Company 29,599 A++ Essex Insurance Company 26,554 A SCOR Reinsurance Company 22,724 A+ Houston Casualty Company 22,574 A+ (1) Ratings are as of March 21, 2000, at which time the rating for Essex Insurance Company was under review. A.M. Best ratings are as follows: A++, Superior, 1st of 15; A+, Superior, 2nd of 15; and A, Excellent, 3rd of 15. The Company performs extensive credit reviews on its reinsurers, focusing on, among other things, financial capacity, stability, trends and commitment to the reinsurance business. Prospective and existing reinsurers failing to meet the Company's standards are excluded from the Company's reinsurance programs. In addition, the Company requires letters of credit or other acceptable collateral to support balances due from reinsurers not authorized to transact business in the applicable jurisdictions. As of December 31, 1999, approximately 98% of the Company's reinsurance receivables related to unpaid reported claims and incurred but not reported claims, and the remaining 2% related to paid losses. The timing and collectibility of reinsurance receivables have not had, and are not expected to have, a material adverse effect on the Company's liquidity. See pages 36-38 of the MD&A and Note 5 to the Financial Statements included in the Annual Report for additional information on reinsurance. LOSS RESERVES Insurers establish reserves representing estimates of future amounts needed to pay claims with respect to insured events that have occurred, including events that have not been reported to the insurer. Reserves are also established for LAE representing the estimated expenses of settling claims, including legal and other fees, and general expenses of administering the claims adjustment process. After a claim is reported, claims personnel establish a "case reserve" for the estimated amount of the ultimate payment. The estimate reflects the informed judgment of management based on reserving practices and management's experience and knowledge regarding the nature and value of the specific type of claim. Claims personnel review and update their estimates as additional information becomes available and claims proceed towards resolution. In addition, "bulk reserves" are also established on an aggregate basis (i) to provide for losses incurred but not yet reported to the insurer; (ii) to provide for the estimated expenses of settling claims, including legal and other fees and general expenses of administering the claims adjustment process; and (iii) to adjust for the 15 fact that, in the aggregate, case reserves may not accurately estimate the ultimate liability for reported claims. Reserves are estimated using various generally accepted actuarial techniques. As part of the reserving process, historical data is reviewed and consideration is given to the anticipated impact of various factors such as legal developments, changes in social attitudes and economic conditions, including the effects of inflation. This process relies on the basic assumption that past experience, adjusted for the effect of current developments and likely trends, is an appropriate basis for predicting future events. The reserving process provides implicit recognition of the impact of inflation and other factors affecting claims payments by taking into account changes in historic payment patterns and perceived probable trends. There is generally no precise method, however, for subsequently evaluating the adequacy of the consideration given to inflation or to any other specific factor, since the eventual deficiency or redundancy of reserves is affected by many factors, some of which are interdependent. In many cases significant periods of time, ranging up to several years or more, may elapse between the occurrence of an insured loss, the reporting of the loss to the insurer and the insurer's payment of that loss. Liabilities for reinsurers generally become known more slowly than for primary insurers and are generally subject to more unforeseen development. Estimating the Company's ultimate claims liability is necessarily a complex and judgmental process as the amounts are based on management's informed estimates and judgments using data currently available. As additional experience and data become available regarding claims payment and reporting patterns, legislative developments, regulatory trends on benefit levels for both medical and indemnity payments, and economic conditions, the estimates are revised accordingly. If the Company's ultimate net losses prove to be substantially greater than the amounts recorded in the financial statements, the related adjustments could have a material adverse impact on the Company's financial condition and results of operations. The table on the next page presents the subsequent development of the estimated year-end property and casualty reserves, net of reinsurance ("net reserves"), for the ten years prior to 1999. The first section of the table shows the estimated net reserves that were recorded at the end of each respective year for all current and prior year unpaid losses and LAE. The second section shows the cumulative amounts of such previously recorded net reserves paid in succeeding years. The third section shows the re-estimates of the net reserves made in each succeeding year. The cumulative deficiency (redundancy) as shown in the table represents the aggregate change in the reserve estimates from the original balance sheet dates through December 31, 1999; an increase in a loss estimate that related to a prior year occurrence generates a deficiency in each intervening year. For example, a deficiency first recognized in 1997 relating to losses incurred in 1990 would be included in the cumulative deficiency amount for each of the years 1990 through 1996. However, the deficiency would be reflected in operating results in 1997 only. Conditions and trends that have affected the reserve development reflected in the table may change, and care should be exercised in extrapolating future reserve redundancies or deficiencies from such development. 16 Consolidated Loss and Loss Adjustment Expense Development December 31, (dollar amounts in millions) 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 Initial estimated liability for unpaid losses and LAE, net of reinsurance $1,632.2 $1,734.6 $1,824.3 $1,941.0 $1,932.0 $1,855.9 $1,808.5 $1,834.5 $1,670.9 $1,347.2 $1,284.4 ======== ======== ======== ======== ======== ======== ======== ======== ======== ======== ======== Amount of reserve paid, net of reinsurance, through: - - one year later $ 444.6 $ 470.8 $ 490.5 $ 442.4 $ 407.8 $ 398.9 $ 437.6 $ 398.8 $ 360.7 $ 351.5 -- - - two years later 771.5 842.0 848.8 779.1 746.1 763.7 780.0 669.6 646.0 - - three years later 1,042.6 1,133.8 1,127.0 1,066.8 1,055.9 1,072.9 999.0 894.8 - - four years later 1,258.0 1,353.1 1,364.9 1,329.2 1,330.6 1,252.2 1,183.5 - - five years later 1,421.4 1,539.4 1,585.4 1,573.8 1,472.7 1,405.9 - - six years later 1,553.1 1,715.1 1,788.9 1,688.7 1,605.4 - - seven years later 1,684.6 1,882.1 1,882.2 1,805.4 - - eight years later 1,817.3 1,962.6 1,986.5 - - nine years later 1,887.4 2,048.9 - - ten years later 1,956.4 Re-estimated liability, net of reinsurance, as of: - - one year later $1,696.0 $1,795.3 $1,966.8 $1,998.1 $1,932.3 $1,907.4 $1,964.6 $1,748.5 $1,624.3 $1,314.7 - - two years later 1,742.5 1,949.9 2,067.5 2,006.5 1,982.5 2,073.4 1,866.8 1,700.5 1,557.6 - - three years later 1,876.0 2,034.1 2,081.5 2,060.6 2,163.9 1,986.7 1,819.2 1,611.1 - - four years later 1,938.2 2,040.8 2,134.8 2,258.2 2,078.3 1,942.0 1,742.1 - - five years later 1,935.1 2,123.0 2,302.0 2,170.3 2,030.5 1,880.3 - - six years later 1,985.3 2,273.3 2,209.3 2,126.6 1,973.2 - - seven years later 2,098.2 2,205.4 2,169.5 2,079.9 - - eight years later 2,052.2 2,168.4 2,133.7 - - nine years later 2,020.1 2,138.6 - - ten years later 1,999.8 Indicated deficiency (redundancy) $ 367.6 $ 404.0 $ 309.4 $ 138.9 $ 41.2 $ 24.4 $(66.4) $(223.4) $(113.3) $ (32.5) ======== ======== ======== ======== ======== ======== ======== ======== ======== ======== Net liability $1,932.0 $1,855.9 $1,808.5 $1,834.5 $1,670.9 $1,347.2 $1,284.4 Reinsurance recoverables 218.7 247.9 261.5 256.6 332.3 593.7 648.2 -------- -------- -------- -------- -------- -------- -------- Gross liability $2,150.7 $2,103.8 $2,070.0 $2,091.1 $2,003.2 $1,940.9 $1,932.6 ======== ======== ======== ======== ======== ======== ======== Re-estimated net liability $1,973.2 $1,880.3 $1,742.1 $1,611.1 $1,557.6 $1,314.7 Re-estimated reinsurance recoverables 197.6 241.9 274.5 271.3 353.0 606.6 -------- -------- -------- -------- -------- -------- Re-estimated gross liability $2,170.8 $2,122.2 $2,016.6 $1,882.4 $1,910.6 $1,921.3 ======== ======== ======== ======== ======== ======== 17 Unpaid losses and LAE on a GAAP basis were $1,932.6 million and $1,940.1 million at December 31, 1999 and 1998, respectively. Unpaid losses and LAE on a statutory basis were $1,282.0 million and $1,347.2 million at December 31, 1999 and 1998, respectively. Substantially all of the difference between GAAP and statutory loss reserves is due to reinsurance recoverables on unpaid losses and LAE, which are recorded as assets for GAAP but netted against statutory loss reserves. At December 31, 1999 and 1998, the Company's GAAP loss reserves were stated net of discount of $180.4 million and $194.6 million, respectively, primarily related to workers' compensation business. Pre-tax income is negatively impacted by accretion of discount on prior year reserves and favorably impacted by setting up discount for current year reserves. The net of these amounts is referred to as net discount accretion. Net discount accretion decreased pre-tax income by $2.7 million and $14.5 million in 1999 and 1998, respectively. The components of the Company's (favorable) unfavorable development of reserves for losses and LAE for prior accident years, excluding accretion of discount, are as follows: (dollar amounts in millions) 1999 1998 1997 ---- ---- ---- PMA Re $ (23.5) $ (31.5) $ (32.1) The PMA Insurance Group: Workers' compensation (7.1) (17.3) (44.1) Other (1.9) 2.3 (9.8) ------------ ------------ ------------- Total PMA Insurance Group (9.0) (15.0) (53.9) ------------ ------------ ------------- Total $ (32.5) $ (46.5) $ (86.0) ============ ============ ============= During 1999, 1998 and 1997, PMA Re recorded favorable reserve development on prior accident years ("prior year development") of $23.5 million, $31.5 million and $32.1 million, respectively. The favorable reserve development reflects development on prior accident years due to re-estimated loss trends for such years that were lower than previous expectations. During 1999, 1998 and 1997, The PMA Insurance Group recorded favorable prior year development of $9.0 million, $15.0 million and $53.9 million. The favorable reserve development in 1999 reflects better than expected loss experience from loss-sensitive and rent-a-captive workers' compensation business. This favorable development has been substantially offset by premium adjustments for loss-sensitive business and policyholders' dividends for rent-a-captive business. Rent-a-captives are used by customers as an alternative method to manage their loss exposure without establishing and capitalizing their own captive insurance company. The favorable reserve development during 1998 primarily relates to the formal commutation programs, which resulted in early liability settlements made during 1998 to reduce future claim payments. Favorable loss development in 1997 is attributable to the following: favorable reserve development of approximately $37.0 million related to retrospectively rated policies for Run-off Operations; the cession of prior year reserves of $14.8 million from Run-off Operations to a third party reinsurer; and favorable reserve development of $7.1 million on guaranteed cost workers' compensation reserves, partially offset by reserve strengthening of $5.0 million in commercial multi-peril business. The PMA Insurance Group has been executing programs under which it commuted, or settled, a large number of workers' compensation claims. Commutations are agreements whereby the claimants, in exchange for a lump sum payment, release their rights to future indemnity payments from The PMA Insurance Group. The PMA Insurance Group paid approximately $38 million, $65 million and $113 million in 1999, 1998 and 1997, respectively, to commute workers' compensation claims. The commutation programs resulted in payments that were less than the corresponding carried reserves. Savings associated with these claims were consistent with management's expectations. At December 31, 1999, the Company's loss reserves were stated net of $43.8 million of salvage and subrogation. The Company's policy with respect to estimating the amounts and realizability of salvage and subrogation is to develop accident year schedules of historic paid salvage and subrogation by line of business, which are then 18 projected to an ultimate basis using actuarial projection techniques. The anticipated salvage and subrogation is the estimated ultimate salvage and subrogation less any amounts received by the Company. The realizability of anticipated salvage and subrogation is reflected in the historical data that is used to complete the projection, as historical paid data implicitly considers realization and collectibility. Asbestos and Environmental Reserves The Company's asbestos-related losses were as follows: (dollar amounts in thousands) 1999 1998 1997 ---- ---- ---- Gross of reinsurance: Beginning reserves $ 67,857 $ 76,726 $ 80,055 Incurred losses and LAE 1,910 (1,976) 2,435 Paid losses and LAE (8,490) (6,893) (5,764) ------------- ------------ ------------ Ending reserves $ 61,277 $ 67,857 $ 76,726 ============= ============ ============ Net of reinsurance: Beginning reserves $ 43,556 $ 48,578 $ 53,300 Incurred losses and LAE (341) (2,754) (36) Paid losses and LAE (4,364) (2,268) (4,686) ------------- ------------ ------------ Ending reserves $ 38,851 $ 43,556 $ 48,578 ============= ============ ============ The Company's environmental-related losses were as follows: (dollar amounts in thousands) 1999 1998 1997 ---- ---- ---- Gross of reinsurance: Beginning reserves $ 47,036 $ 45,108 $ 35,626 Incurred losses and LAE 5,081 11,895 1,130 Reserves acquired through purchase of Caliber One Indemnity Company(1) - - 13,060 Paid losses and LAE (10,758) (9,967) (4,708) ------------ ------------ ------------- Ending reserves $ 41,359 $ 47,036 $ 45,108 ============ ============ ============= Net of reinsurance: Beginning reserves $ 29,356 $ 31,695 $ 34,592 Incurred losses and LAE 82 3,644 1,068 Paid losses and LAE (4,916) (5,983) (3,965) ------------ ------------ ------------- Ending reserves $ 24,522 $ 29,356 $ 31,695 ============ ============ ============= (1) Such acquired reserves have been reinsured by an affiliate of the former parent (see "Caliber One" for further discussion). Of the total net asbestos reserves, approximately $32.0 million, $34.2 million and $41.9 million related to IBNR losses at December 31, 1999, 1998 and 1997, respectively. Of the total net environmental reserves, approximately $18.0 million, $20.3 million and $20.5 million related to IBNR losses at December 31, 1999, 1998 and 1997, respectively. All incurred asbestos and environmental losses were for accident years 1986 and prior. Estimating reserves for asbestos and environmental exposures continues to be difficult because of several factors, including: (i) evolving methodologies for the estimation of the liabilities; (ii) lack of reliable historical claim data; (iii) uncertainties with respect to insurance and reinsurance coverage related to these obligations; (iv) changing judicial interpretations; and (v) changing government standards. To reserve for environmental claims, the Company currently utilizes a calendar year development technique known as aggregate loss development. This technique 19 focuses on the aggregate losses paid as of a particular date and aggregate payment patterns associated with such claims. Several elements including remediation studies, remediation, defense, declaratory judgment and third party bodily injury claims were considered in estimating the costs and payment patterns of the environmental and toxic tort losses. Prior to the development of these techniques, there was a substantial range in the nature of reserving for environmental and toxic tort liabilities. Management believes that its reserves for asbestos and environmental claims are appropriately established based upon known facts, existing case law and generally accepted actuarial methodologies. However, due to changing interpretations by courts involving coverage issues, the potential for changes in federal and state standards for clean-up and liability, as well as issues involving policy provisions, allocation of liability among participating insurers, proof of coverage and other factors, the Company's ultimate exposure for these claims may vary significantly from the amounts currently recorded, resulting in a potential future adjustment that could be material to the Company's financial condition and results of operations. INVESTMENTS An important component of the financial results of the Company is the return on invested assets. The Company's investment objectives are to (i) seek competitive after-tax income and total return, (ii) maintain medium to high investment grade asset quality and high marketability, (iii) maintain maturity distribution commensurate with the Company's business objectives, (iv) provide portfolio flexibility for changing business and investment climates and (v) provide liquidity to meet operating objectives. The Company's investment strategy includes guidelines for asset quality standards, asset allocations and other relevant criteria for its portfolio. In addition, maturities are structured after projecting liability cash flows with actuarial models of loss reserve payouts. Property and casualty claim demands are somewhat unpredictable in nature and require liquidity from the underlying invested assets, which are structured to emphasize current investment income to the extent consistent with maintaining appropriate portfolio quality and diversity. The liquidity requirements are met primarily through publicly traded fixed maturities as well as operating cash flows and short-term investments. The Executive and Finance Committees of the Company's Board of Directors are responsible for the Company's investment objectives. The Company retains outside investment advisers to provide investment advice and guidance, supervise the Company's portfolio and arrange securities transactions through brokers and dealers. The Executive and Finance Committees of the Company's Board of Directors meet periodically with the investment advisers to review the performance of the investment portfolio and to determine what actions should be taken with respect to the Company's investments. Investments by the Pooled Companies, MASCCO and PMA Reinsurance Corporation must comply with the insurance laws and regulations of the Commonwealth of Pennsylvania and investments for Caliber One Indemnity Company must comply with the insurance laws and regulations of Delaware. The Company currently has only one derivative financial instrument outstanding, an interest rate swap on its Credit Facility, which is used as a hedge in accordance with the Company's investment strategy. Derivatives are not used for speculative purposes. The Company's portfolio does not contain any significant concentrations in single issuers (other than U.S. Treasury and agency obligations), industry segments or geographic regions. For additional information on the Company's investments, including carrying values by category, quality ratings and net investment income, see pages 40-41 of the MD&A as well as Notes 2(B) and 3 to the Financial Statements in the Annual Report. 20 COMPETITION The domestic property and casualty insurance and reinsurance industries are very competitive and consist of many companies, with no one company dominating the market. In addition, the degree and nature of competition varies from state to state for a variety of reasons, including the regulatory climate and other market participants in each state. PMA Re competes with other reinsurers in the broker market as well as reinsurers that underwrite reinsurance business on a direct basis. In addition to competition from other insurance companies, The PMA Insurance Group and Caliber One compete with certain alternative market arrangements, such as captive insurers, risk-sharing pools and associations, risk retention groups, and self-insurance programs. Many of the Company's competitors are larger and have greater financial resources than the Company. The main factors upon which entities in the Company's markets compete are price, service, product capabilities and financial security. PMA Re, The PMA Insurance Group and Caliber One attempt to price their products in such a way that the prices charged to their clients are commensurate with the overall marketplace while still meeting the Company's rate of return targets. The present soft pricing environment has made competing solely on the basis of price increasingly difficult. PMA Re, The PMA Insurance Group and Caliber One have rejected and/or non-renewed certain accounts in recent years, as the market rates for such risks did not provide the opportunity to achieve an acceptable rate of return. In terms of service, the Company maintains service standards concerning turn-around time for underwriting submissions, information flow, claims handling and the quality of other services. These standards help ensure that clients are satisfied with the Company's products and services. The Company periodically participates in surveys of intermediaries and clients to gain an understanding of the perceptions of its service as compared to its competitors. The Company attempts to design products that meet the needs of clients in its markets. PMA Re has expanded its product line in recent years to satisfy the needs of its client base. Products introduced by PMA Re in the last four years include finite risk and financial products reinsurance and facultative reinsurance. See "PMA Re--Products" for additional discussion. In recent years, The PMA Insurance Group has developed products that reflect the evolving nature of the workers' compensation market. Specifically, it has developed PMA One, a product that provides for group integrated occupational and non-occupational disability coverages. The PMA Insurance Group has also increased its focus on rehabilitation and managed care to control workers' compensation costs for the employers. In addition, The PMA Insurance Group has introduced and refined alternative market products, as well as unbundled risk management and claims administration services. See "The PMA Insurance Group--Products" for additional discussion. Caliber One intends to design products that meet the needs of new classes of business and that cover emerging risks. The Company continually evaluates new product opportunities for PMA Re, The PMA Insurance Group and Caliber One. For many intermediaries and clients, financial security is measured by the ratings assigned by independent rating agencies. Certain of the Company's insurance subsidiaries are rated by independent rating agencies. The ratings represent the opinions of the rating agencies on the insurance company's financial strength and its ability to pay obligations to its policyholders. Management believes that the ratings assigned by nationally recognized, independent rating agencies, particularly A.M. Best, are material to the Company's operations. The rating scales of the principal agencies that rate the Company's insurance subsidiaries are characterized as follows: o A.M. Best Company, Inc. ("A.M. Best"), A++ to F ("Superior" to "In Liquidation") o Moody's Investors Service ("Moody's"), Aaa to C ("Exceptional" to "Lowest") As of March 15, 2000, A.M. Best had assigned an A+ ("Superior," 2nd of 15) rating to PMA Reinsurance Corporation, an A- ("Excellent," 4th of 15) rating to the Pooled Companies and an A ("Excellent," 3rd of 15) rating to Caliber One Indemnity Company. In addition, Moody's had rated PMA Reinsurance Corporation A3 ("Good," 7th of 21) and the Pooled Companies Baa2 ("Adequate," 9th of 21). These ratings are subject to revision or withdrawal at any time by the rating agencies, and therefore, no assurance can be given that PMA Reinsurance 21 Corporation, the Pooled Companies and/or Caliber One Indemnity Company can maintain these ratings. Each rating should be evaluated independently of any other rating. REGULATORY MATTERS General PMA Reinsurance Corporation is licensed or accredited to transact its reinsurance business in, and is subject to regulation and supervision by, 50 states and the District of Columbia. The Pooled Companies are licensed to transact insurance business in, and are subject to regulation and supervision by, 44 states and the District of Columbia. Caliber One Indemnity Company is licensed in one state and is an eligible excess and surplus lines carrier in 41 states, the District of Columbia and Puerto Rico. The Company's insurance subsidiaries are authorized and regulated in all jurisdictions where they conduct insurance business. In supervising and regulating insurance and reinsurance companies, state insurance departments, charged primarily with protecting policyholders and the public rather than investors, enjoy broad authority and discretion in applying applicable insurance laws and regulations for that purpose. PMA Reinsurance Corporation and the Pooled Companies are domiciled in Pennsylvania, and the Pennsylvania Insurance Department exercises principal regulatory jurisdiction over them. Caliber One Indemnity Company is domiciled in Delaware, and the Delaware Insurance Department exercises principal jurisdiction over Caliber One Indemnity Company. The extent of regulation by the states varies, but in general, most jurisdictions have laws and regulations governing standards of solvency, adequacy of reserves, reinsurance, capital adequacy and standards of business conduct. In addition, statutes and regulations usually require the licensing of insurers and their agents, the approval of policy forms and related material and, for certain lines of insurance, including rate-sensitive workers' compensation, the approval of rates. Property and casualty reinsurers, and excess and surplus lines carriers are generally not subject to filing or other regulatory requirements applicable to primary standard lines insurers with respect to rates, policy forms or contract wording. The form and content of statutory financial statements are regulated. The U.S. federal government does not directly regulate the insurance industry; however, federal initiatives from time to time can impact the insurance industry. On November 12, 1999, the President of the United States signed into law the "Gramm-Leach-Bliley Financial Modernization Act," which removed many of the restrictions on affiliations among firms in different financial services businesses, notably banking, securities and insurance. The Act also contains provisions to protect the privacy of certain information on individuals held by insurance companies and financial institutions. Several governmental agencies are expected to propose standards to implement these privacy provisions. Although it is too early to assess the effects of this legislation on the Company, the Act could result in additional costs to the Company and additional competition in one or more of the markets in which the Company sells its products and services. Further, although the Company does not write health insurance, federal and state rules and regulations affecting health care services can affect the workers' compensation and integrated disability services the Company provides. Pending initiatives to increase health care regulation at the federal level include managed care reform and a patient's bill of rights. The Company cannot predict what health care reform legislation will be adopted by Congress or by state legislatures where the Company does business or the effect, if any, that the adoption of health care legislation or regulations at the federal or state level will have on the Company's results of operations. State insurance departments in jurisdictions in which the Company's insurance subsidiaries do business also conduct periodic examinations of their respective operations and accounts and require the filing of annual and other reports relating to their financial condition. The Pennsylvania Department of Insurance last conducted examinations of the Pooled Companies as of December 31, 1997. No material adjustments to previously filed statutory financial statements were required as a result of such examinations. In addition, there were no material qualitative matters indicated in the examination reports that had or are expected to have a material adverse effect on the operations of the Pooled Companies. The Pennsylvania Department of Insurance recently completed examinations of PMA Reinsurance Corporation and MASCCO as of December 31, 1997. Although the Company has not received the final reports of examination, the Company does not expect the results of the examinations to have a material adverse effect on results of operations of PMA Reinsurance Corporation or MASCCO. Caliber One Indemnity Company 22 has not been subjected to an Insurance Department examination in the two years that the company has been writing business as Caliber One Indemnity Company. Insurance Holding Company Regulation The Company and its insurance subsidiaries are subject to regulation pursuant to the insurance holding company laws of Pennsylvania and Delaware. These state insurance holding company laws generally require an insurance holding company and insurers and reinsurers that are members of such insurance holding company's system to register with the state regulatory authorities, to file with those authorities certain reports disclosing information including their capital structure, ownership, management, financial condition, certain intercompany transactions including material transfers of assets and intercompany business agreements and to report material changes in such information. These laws also require that intercompany transactions be fair and reasonable and that an insurer's policyholders' surplus following any dividends or distributions to shareholder affiliates be reasonable in relation to the insurer's outstanding liabilities and adequate for its financial needs. Under Pennsylvania and Delaware law, no person may acquire, directly or indirectly, a controlling interest in the capital stock of the Company unless such person, corporation or other entity has obtained prior approval from the respective Commissioner for such acquisition of control. Pursuant to the Pennsylvania and Delaware law, any person acquiring, controlling or holding the power to vote, directly or indirectly, ten percent or more of the voting securities of an insurance company, is presumed to have "control" of such company. This presumption may be rebutted by a showing that control does not exist in fact. The respective Commissioner, however, may find that "control" exists in circumstances in which a person owns or controls a smaller amount of voting securities. To obtain approval from the Commissioner of any acquisition of control of an insurance company, the proposed acquirer must file with the Commissioner an application containing information regarding: the identity and background of the acquirer and its affiliates; the nature, source and amount of funds to be used to carry out the acquisition; the financial statements of the acquirer and its affiliates; any potential plans for disposition of the securities or business of the insurer; the number and type of securities to be acquired; any contracts with respect to the securities to be acquired; any agreements with broker-dealers; and other matters. Other jurisdictions in which the Company's insurance subsidiaries are licensed to transact business may have requirements for prior approval of any acquisition of control of an insurance or reinsurance company licensed or authorized to transact business in those jurisdictions. Additional requirements in those jurisdictions may include re-licensing or subsequent approval for renewal of existing licenses upon an acquisition of control. As further described below, laws that govern the holding company structure also govern payment of dividends by the Company's insurance subsidiaries to the Company. Restrictions on Subsidiaries' Dividends and Other Payments PMA Capital is an insurance holding company whose assets consist principally of all of the outstanding common stock of its insurance subsidiaries. PMA Capital's ongoing ability to pay dividends to its shareholders and meet its other obligations, including operating expenses and any principal and interest on debt, is primarily dependent on the receipt of sufficient funds from its insurance subsidiaries in the form of dividends, net payments under a tax-sharing agreement between PMA Capital and its subsidiaries, and borrowings. The Company's domestic insurance subsidiaries' ability to pay dividends to PMA Capital is regulated under the insurance laws and regulations of Pennsylvania and Delaware (the laws of which are substantially similar with respect to dividends). In addition, to the extent tax-sharing payments and loans exceed certain threshold amounts, notice to and non-disapproval by the Pennsylvania Insurance Commissioner would be required. Under Pennsylvania laws and regulations, PMA Capital's significant Pennsylvania-domiciled insurance subsidiaries (PMA Reinsurance Corporation and the Pooled Companies) may pay dividends only from unassigned surplus and future earnings arising from their businesses and must receive prior approval of the Pennsylvania Insurance Commissioner to pay a dividend if such dividend would exceed the statutory limitation. The current statutory limitation is the greater of (i) 10% of the insurer's policyholders' surplus, as shown on its last annual statement on file with the Pennsylvania Insurance Commissioner or (ii) the insurer's statutory net income for the previous calendar year. Pennsylvania law gives the Pennsylvania Insurance Commissioner broad discretion to disapprove requests for dividends in excess of these limits. 23 Based upon this limitation, these companies have the legal capacity to pay approximately $55 million in dividends to PMA Capital in 2000 without obtaining the prior approval of the Pennsylvania Insurance Commissioner. Pennsylvania law also provides that following the payment of any dividend, the insurer's policyholders' surplus must be reasonable in relation to its outstanding liabilities and adequate for its financial needs, and permits the Pennsylvania Insurance Commissioner to bring an action to rescind a dividend which violates these standards. During 1999, $41.9 million of dividends were paid by PMA Reinsurance Corporation and the Pooled Companies to PMA Capital Corporation. Caliber One Indemnity Company is a Delaware-domiciled insurance subsidiary of PMA Reinsurance Corporation. As a subsidiary of PMA Reinsurance Corporation, Caliber One Indemnity Company's dividends are not directly available to PMA Capital. As noted above, the Delaware insurance law provisions restricting dividends by insurers are substantially similar to such provisions under Pennsylvania insurance laws. During 2000, Caliber One Indemnity Company may pay up to $3.3 million of dividends to PMA Reinsurance Corporation without the prior approval of the Delaware Insurance Commissioner. During 1999, no dividends were declared or paid by Caliber One Indemnity Company. In the event that the ability of either the Pooled Companies or PMA Reinsurance Corporation to pay dividends or make other payments to PMA Capital in the future is reduced or eliminated, PMA Capital's ability to pay dividends to its shareholders and meet its other obligations, including operating expenses and any principal and interest on debt, could be materially and adversely affected, depending upon the extent of such reduction. The Pennsylvania Insurance Commissioner could use his or her broad discretionary authority to seek to require PMA Capital to apply payments received from one insurance subsidiary for the benefit of another insurance subsidiary of PMA Capital. In addition to regulatory restrictions on dividends, the Company's Revolving Credit Facility and Letter of Credit Facility also impose restrictions on the ability of the Company's insurance subsidiaries to pay dividends. Under these restrictions, the statutory surplus of PMA Capital's insurance subsidiaries (as measured each calendar quarter) must not be less than $450 million and such subsidiaries must annually maintain certain minimum ratios of adjusted surplus to risk-based capital (300% for PMA Reinsurance Corporation and 240% for the Pooled Companies in 1999). As of December 31, 1999, the Company's insurance subsidiaries reported combined statutory surplus of $552.8 million, and, as of December 31, 1999, PMA Reinsurance Corporation's risk-based capital ratio was 323% and the Pooled Companies' ratios ranged from 380% to 521%. Under the most restrictive debt covenant of the Facilities, PMA Capital would be able to pay approximately $10 million in dividends in 2000. Risk-Based Capital The National Association of Insurance Commissioners (the "NAIC") has adopted risk-based capital ("RBC") requirements for property/casualty insurance companies to evaluate the adequacy of statutory capital and surplus in relation to investment and insurance risks such as asset quality, asset and liability matching, loss reserve adequacy and other business factors. Under RBC requirements, regulatory compliance is determined by the ratio of a company's total adjusted capital, as defined by the NAIC, to its authorized control level of RBC("RBC ratio"), also as defined by the NAIC. Four levels of regulatory attention may be triggered if the RBC ratio is insufficient: o "Company action level" - If the RBC ratio is between 150% and 200%, then the company must submit a plan to the regulator detailing corrective action it proposes to undertake. o "Regulatory action level" - If the RBC ratio is between 100% and 150%, then the company must also submit a plan, but a regulator may also issue a corrective order requiring the insurer to comply within a specified period. o "Authorized control level" - If the RBC ratio is between 70% and 100%, then the regulatory response is the same as at the "Regulatory action level," but in addition, the regulator may take action to rehabilitate or liquidate the insurer. o "Mandatory control level" - If the RBC ratio is less than 70%, then the regulator must rehabilitate or liquidate the insurer. 24 At December 31, 1999, the RBC ratios of the Pooled Companies ranged from 380% to 521%, and the RBC ratio of MASCCO, The PMA Insurance Group's domestic run-off subsidiary was 275%. PMA Reinsurance Corporation's RBC ratio was 323% and Caliber One Indemnity Company's RBC ratio was 732%. The Company believes that it will be able to maintain the RBC ratios of its insurance subsidiaries in excess of the "Company action level" through prudent underwriting, claims handling, investing and capital management. However, no assurances can be given that developments affecting the insurance subsidiaries, many of which could be outside of management's control, including but not limited to changes in the regulatory environment, economic conditions and competitive conditions in the jurisdictions in which the insurance subsidiaries write business, will not cause the RBC ratios to fall below required levels resulting in a corresponding regulatory response. The NAIC has also developed a series of twelve ratios (the "IRIS ratios") designed to further assist regulators in assessing the financial condition of insurers. These ratio results are computed annually and reported to the NAIC and the insurer's state of domicile. In 1999, PMA Reinsurance Corporation reported an unusual value in one ratio, relating to reserve development due to the change in mix of business and growth in earned premiums. In 1999, two of the Pooled Companies reported an unusual value in one ratio, relating to reserve development due to the paydown of loss reserves. In 1999, Caliber One Indemnity Company reported three unusual values, relating to the change in net premiums written, agent's balances to surplus, and surplus aid (i.e., reinsurance) to surplus. The unusual value relating to the change in net premiums written was attributable to the continued growth of Caliber One during its first full year of operations. The unusual value relating to agent's balances to surplus was also attributable to the continued growth of Caliber One. The third unusual value for Caliber One, relating to surplus aid to surplus, is the result of management's intentional strategy to purchase certain types and amounts of reinsurance during the initial growth period of Caliber One to protect its surplus. EMPLOYEES As of February 29, 2000, the Company had approximately 1000 full-time employees. None of the employees of the Company is represented by a labor union and the Company is not a party to any collective bargaining agreements. The Company considers its employee relations to be good. 25 GLOSSARY OF SELECTED INSURANCE TERMS Aggregate stop loss .................A form of excess of loss treaty reinsurance whereby the reinsurer responds when a ceding insurer incurs losses on a particular line of business during a specific period in excess of a stated dollar amount. Broker ..............................One who negotiates contracts of reinsurance between a primary insurer or other reinsured and a reinsurer on behalf of the primary insurer or other reinsured. The broker receives from the reinsurer a commission for placement and other services rendered. Bulk reserves .......................Reserves established on an aggregate basis to provide for losses incurred but not yet reported to the insurer; to provide for the estimated expenses of settling claims, including legal and other fees and general expenses of administering the claims adjustment process; and to adjust for the fact that, in the aggregate, case reserves may not accurately estimate the ultimate liability for reported claims. Case reserves........................Loss reserves established with respect to individual reported claims. Casualty insurance and/or reinsurance ........................Insurance and/or reinsurance that is concerned primarily with the losses caused by injuries to third persons (in other words, persons other than the policyholder) and the legal liability imposed on the insured resulting therefrom. Catastrophe reinsurance .............A form of excess of loss property reinsurance that, subject to a specified limit, indemnifies the ceding company for the amount of loss in excess of a specified retention with respect to an accumulation of losses resulting from a catastrophic event. The actual reinsurance document is called a "catastrophe cover." Cede; ceding company; cedent .............................When a company reinsures its risk with another, it "cedes" business and is referred to as the "ceding company" or the "cedent." Combined ratio (GAAP)................The sum of losses and LAE, acquisition expenses, operating expenses and policyholders' dividends, where applicable, all divided by net premiums earned. Direct reinsurer, direct underwriter, direct writer......... A reinsurer that markets and sells reinsurance directly to its reinsureds without the assistance of brokers. Excess and surplus lines ............Surplus lines risks are those risks not fitting normal underwriting patterns, involving a degree of risk that is not commensurate with standard rates and/or policy forms, or that will not be written by standard carriers because of general market conditions. Excess insurance refers to coverage that attaches for an insured over the limits of a primary policy or a stipulated self-insured retention. Policies are bound or accepted by carriers not licensed in the jurisdiction where the risk is located, and generally are not subject to regulations governing premium rates or policy language. Excess of loss reinsurance ..........The generic term describing reinsurance that indemnifies the reinsured against all or a specified portion of losses on underlying insurance policies in excess of a specified dollar amount, called a "layer" or "retention." Also known as nonproportional reinsurance or stop loss coverage. Facultative reinsurance..............The reinsurance of all or a portion of the insurance provided by a single policy. Each policy reinsured is separately negotiated. 26 Financial quota share reinsurance.........................A form of finite risk reinsurance wherein the cedent transfers some of its premiums to a finite risk provider and achieves, by virtue of an individual arrangement for reinsurance commission, the required financial effects, such as a stabilization of net claims costs. Finite risk reinsurance..............The reinsurance of potential losses in a transaction in which the primary element of risk is financial rather than underwriting. Gross premiums written...............Total premiums for direct insurance and reinsurance assumed during a given period. Incurred but not reported ("IBNR") reserves...................Loss reserves for estimated losses that have been incurred but not yet reported to the insurer or reinsurer. Incurred losses......................The total losses sustained by an insurance company under a policy or policies, whether paid or unpaid. Incurred losses include a provision for claims that have occurred but have not yet been reported to the insurer ("IBNR"). IRIS ratios..........................Financial ratios annually calculated by the NAIC to assist state insurance departments in monitoring the financial condition of insurance companies. Layers...............................The division of a particular reinsurance program delineated by an attachment point and a maximum limit. Often, a reinsurance program will be divided into several layers, with the lower layers typically having higher premiums and higher claim frequency and the higher layers typically having lower premiums and claim frequency. Loss adjustment expenses ("LAE").............................The expenses of settling claims, including legal and other fees and the portion of general expenses allocated to claim settlement costs. Loss and LAE ratio (GAAP) ...........Loss and LAE ratio is equal to losses and LAE divided by earned premiums. Loss reserves........................Liabilities established by insurers and reinsurers to reflect the estimated cost of claims payments that the insurer or reinsurer ultimately will be required to pay in respect of insurance or reinsurance it has written. Reserves are established for losses and for LAE and consist of case reserves, bulk reserves and IBNR reserves. Manual rates.........................Insurance rates for lines and classes of business that are approved and published by state insurance departments. Net premiums earned..................The portion of net premiums written that is earned during a period and recognized for accounting purposes as revenue. Net premiums written.................Gross premiums written for a given period less premiums ceded to reinsurers during such period. Operating ratio .....................The combined ratio, reduced by the net investment income ratio. The ratio measures a company's operating profitability, exclusive of realized gains and federal income taxes. Per occurrence ......................A form of insurance or reinsurance under which the date of the loss event is deemed to be the date of the occurrence, regardless of when reported and permits all losses arising out of one event to be aggregated instead of being handled on a risk-by-risk basis. 27 Policyholders' dividend ratio .......The ratio of policyholders' dividends to earned premiums. Primary insurer .....................An insurance company that issues insurance policies to the general public or to certain non-insurance entities. Pro rata reinsurance ................Forms of reinsurance in which the reinsurer shares a proportional part of the original premiums and losses of the reinsured. Pro rata reinsurance also is known as proportional reinsurance, quota share reinsurance and participating reinsurance. Property insurance and/or reinsurance ................Insurance and/or reinsurance that indemnifies a person with an insurable interest in tangible property for his property loss, damage or loss of use. Reinsurance .........................The practice whereby one party, called the reinsurer, in consideration of a premium paid to it, agrees to indemnify another party, called the reinsured, for part or all of the liability assumed by the reinsured under a policy or policies of insurance that it has issued. The reinsured may be referred to as the original or primary insurer, the direct writing company or the ceding company. Retention, retention layer ..........The amount or portion of risk that an insurer or reinsurer retains for its own account. Losses in excess of the retention layer are paid by the reinsurer or retrocessionaire. In proportional treaties, the retention may be a percentage of the original policy's limit. In excess of loss business, the retention is a dollar amount of loss, a loss ratio or a percentage. Retrocession; retrocessionaire....................A transaction whereby a reinsurer cedes to another reinsurer (the "retrocessionaire") all or part of the reinsurance it has assumed. Retrocession does not legally discharge the ceding reinsurer from its liability with respect to its obligations to the reinsured. Statutory accounting principles ("SAP")..................Recording transactions and preparing financial statements in accordance with the rules and procedures prescribed or permitted by state insurance regulatory authorities including the NAIC. Statutory or policyholders' surplus; statutory capital & surplus ..........................The excess of admitted assets over total liabilities (including loss reserves), determined in accordance with SAP. Stop loss ...........................See "Excess of loss reinsurance." Treaty reinsurance ..................The reinsurance of a specified type or category of risks defined in a reinsurance agreement (a "treaty") between a primary insurer or other reinsured and a reinsurer. Typically, in treaty reinsurance, the primary insurer or reinsured is obligated to offer and the reinsurer is obligated to accept a specified portion of all agreed upon types or categories of risks originally written by the primary insurer or reinsured. Underwriting ........................The reinsurer's process of reviewing applications submitted for insurance coverage, deciding whether to accept all or part of the coverage requested and determining the applicable premiums. Underwriting expenses ...............The aggregate of policy acquisition costs, including commissions, and the portion of administrative, general and other expenses attributable to underwriting operations. 28 Unearned premiums ...................The portion of a premium representing the unexpired portion of the exposure period as of a certain date. Unearned premium reserve ............Liabilities established by insurers and reinsurers to reflect unearned premiums which are refundable to policyholders if an insurance or reinsurance contract is canceled prior to expiration of the contract term. 29 Item 2. Properties The Company's and PMA Re's headquarters are located in 78,000 square feet of leased space in center city Philadelphia, Pennsylvania. The PMA Insurance Group's headquarters are located in a four story, 110,000 square foot building in Blue Bell, Pennsylvania. Caliber One's headquarters are located in 20,000 square feet of leased office space in Yardley, Pennsylvania. Through various wholly owned subsidiaries, the Company also owns and occupies additional office facilities in three other locations and rents additional office space for its insurance operations in 15 other locations. The Company believes that such owned properties are suitable and adequate for its current business operations. Item 3. Legal Proceedings The Company is continuously involved in numerous lawsuits arising, for the most part, in the ordinary course of business, either as a liability insurer defending third-party claims brought against its insureds, or as an insurer defending coverage claims brought against it by its policyholders or other insurers. While the outcome of all litigation involving the Company, including insurance-related litigation, cannot be determined, litigation is not expected to result in losses that differ from recorded reserves by amounts that would be material to financial condition, results of operations or liquidity. In addition, reinsurance recoveries related to claims in litigation, net of the allowance for uncollectible reinsurance, are not expected to result in recoveries that differ from recorded recoverables by amounts that would be material to the Company's financial condition, results of operations or liquidity. Item 4. Submission of Matters to a Vote of Security Holders There were no matters submitted to a vote of security holders during the fourth quarter of 1999. Executive Officers of the Registrant The executive officers of the Company are as follows: Name Age Position ---- --- -------- John W. Smithson .........54 President and Chief Executive Officer Frederick W. Anton III....66 Chairman of the Board Ronald S. Austin .........42 President and Chief Operating Officer - Caliber One Management Company Vincent T. Donnelly ......47 President and Chief Operating Officer - The PMA Insurance Group Francis W. McDonnell .....43 Senior Vice President, Chief Financial Officer and Treasurer Robert L. Pratter.........55 Senior Vice President, General Counsel and Secretary Stephen G. Tirney ........46 President and Chief Operating Officer - PMA Reinsurance Corporation John W. Smithson has served as President and Chief Executive Officer of the Company since May 1997, and as a director of the Company since 1987. Mr. Smithson served as President and Chief Operating Officer of the Company from 1995 to May 1997, as Chairman and Chief Executive Officer of PMA Reinsurance Corporation since 1984, as Chairman and Chief Executive Officer of The PMA Insurance Group since April 1995, and as Chairman and Chief Executive Officer of Caliber One Management Company since April 1997. Frederick W. Anton III has served as Chairman of the Board since 1995 and as a director of the Company since 1972. Mr. Anton served as Chairman of the Board and Chief Executive Officer from 1995 to May 1997, and as President and Chief Executive Officer from 1981 to 1995. 30 Ronald S. Austin has served as the President and Chief Operating Officer of Caliber One Management Company since 1997. From 1988 to 1997, Mr. Austin served as an officer and director of General Star Management Company, a member of the General Re Group. Vincent T. Donnelly has served as President and Chief Operating Officer of The PMA Insurance Group since February 1997. Mr. Donnelly served as Senior Vice President - Finance and Chief Actuary of The PMA Insurance Group from 1995 to 1997. Francis W. McDonnell has served as Senior Vice President and Chief Financial Officer of the Company since 1995 and as Treasurer since 1997, and has served as Senior Vice President and Chief Financial Officer of PMA Reinsurance Corporation since 1995. Robert L. Pratter has served as Senior Vice President, General Counsel and Secretary since 1999. From 1969 to 1999, Mr. Pratter was an attorney and partner in the law firm of Duane, Morris & Heckscher LLP. Stephen G. Tirney has served as President and Chief Operating Officer of PMA Reinsurance Corporation since 1997. Mr. Tirney served as Executive Vice President of PMA Reinsurance Corporation from 1993 to 1997. PART II Item 5. Market for the Registrant's Common Equity and Related Shareholder Matters The "Class A Common Stock Prices" under the caption "Quarterly Financial Information" and the last paragraph on page 69 of the Annual Report, as well as the information under the captions "Securities Listing" and "Dividends" on page 72 of the Annual Report are incorporated herein by reference. Further, the information in Note 14 to the Financial Statements in the Annual Report and under the caption "Regulation--Restrictions on Subsidiaries' Dividends and Other Payments" in Item 1 of this Form 10-K is incorporated herein by reference. Recent Sales of Unregistered Securities During the year ended December 31, 1997, the Company sold shares of Class A Common Stock in connection with the exercise of employee stock options pursuant to the terms of the Company's stock option plans. In 1997, an aggregate of 162,248 shares were sold to fourteen officers and employees of the Company pursuant to such options at exercise prices ranging from $8.00 to $15.00 per share for an aggregate price of $1,424,349. Additionally, in 1997, the Company sold 1,000 shares to employees at $18.00 per share. The Company believes that these sales were made pursuant to the exemption afforded by Section 4(2) of the Securities Act inasmuch as the sales were made to a limited number of sophisticated investors in transactions not involving a public offering. No unregistered sales of Company securities were made in 1999 or 1998. Item 6. Selected Financial Data The information under the caption "Selected Financial Data" on pages 26 and 27 of the Annual Report is incorporated herein by reference. Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations Management's Discussion and Analysis of Financial Condition and Results of Operations on pages 28 through 43 of the Annual Report is incorporated herein by reference. 31 Item 7A. Quantitative and Qualitative Disclosure About Market Risk The information under the caption "Market Risk of Financial Instruments" on page 41 of the Annual Report is incorporated herein by reference. Item 8. Financial Statements and Supplementary Data The Company's Consolidated Financial Statements and Notes to Consolidated Financial Statements on pages 44 through 67 and the Report of Independent Accountants on page 68 of the Annual Report are incorporated herein by reference, as is the unaudited "Income Statement Data" and "Per Share Data" under the caption "Quarterly Financial Information" on page 69 of the Annual Report. Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure None. PART III Item 10. Directors and Executive Officers of the Registrant See "Executive Officers of the Registrant" under Item 4 above. The information under the captions "Nominees For Election" and "Directors Continuing in Office" on pages 5 and 6 of the Company's 2000 Proxy Statement dated March 23, 2000 ("Proxy Statement") is incorporated herein by reference, as is the information under the caption "Section 16(a) Beneficial Reporting Compliance" on page 33 of the Proxy Statement. Item 11. Executive Compensation The information under the caption "Compensation of Executive Officers" on pages 8 through 11 and under the caption "Director Compensation" on page 7 of the Proxy Statement is incorporated herein by reference. Item 12. Security Ownership of Certain Beneficial Owners and Management The information under the caption "Beneficial Ownership of Common Stock and Class A Common Stock" on pages 2 through 4 of the Proxy Statement is incorporated herein by reference. Item 13. Certain Relationships and Related Transactions The information under the captions "Certain Transactions" on pages 15 and 16 as well as "Compensation Committee Interlocks and Insider Participation" on page 11 of the Proxy Statement is incorporated herein by reference. 32 PART IV Item 14. Exhibits, Financial Statement Schedules and Reports on Form 8-K FINANCIAL STATEMENTS AND SCHEDULES (a) (1) The following consolidated financial statements of PMA Capital and its subsidiary companies and Report of Independent Accountants, included on pages 44 through 68 of the Annual Report are incorporated herein by reference: o Consolidated Balance Sheets at December 31, 1999 and 1998 o Consolidated Statements of Operations for the years ended December 31, 1999, 1998 and 1997 o Consolidated Statements of Cash Flows for the years ended December 31, 1999, 1998 and 1997 o Consolidated Statements of Shareholders' Equity for the years ended December 31, 1999, 1998 and 1997 o Consolidated Statements of Comprehensive Income (Loss) for the years ended December 31, 1999, 1998 and 1997 o Notes to Consolidated Financial Statements o Report of Independent Accountants (a) (2) The Financial Statement Schedules are listed in the Index to Financial Statement Schedules on page FS-1 All other schedules specified by Article 7 of Regulation S-X are not required pursuant to the related instructions or are inapplicable and, therefore, have been omitted. (a) (3) The Exhibits are listed in the Index to Exhibits on pages E-1 through E-4. (b) Reports on Form 8-K filed during the quarter ended December 31, 1999: During the quarterly period ended December 31, 1999, the Company filed the following report on Form 8-K: - dated November 3, 1999, Item 5 - containing a news release regarding its third quarter 1999 results 33 Signatures Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf, and in the capacities indicated, by the undersigned, thereunto duly authorized. PMA CAPITAL CORPORATION Date: March 29, 2000 By: /s/ Francis W. McDonnell ----------------- ------------------------- Francis W. McDonnell Senior Vice President, Chief Financial Officer and Treasurer (Principal Financial and Accounting Officer) Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities indicated on March 29, 2000. Signature* Title - ---------- ----- John W. Smithson President and Chief Executive Officer and a Director (Principal Executive Officer) Frederick W. Anton III Chairman of the Board and a Director Paul I. Detwiler, Jr. Director Joseph H. Foster Director Anne S. Genter Director James F. Malone III Director A. John May Director Louis N. McCarter III Director John W. Miller, Jr. Director Edward H. Owlett Director Louis I. Pollock Director Roderic H. Ross Director L. J. Rowell, Jr. Director * By: /s/ Charles A. Brawley, III ---------------------------- Charles A. Brawley, III Attorney-in-Fact 34 PMA Capital Corporation Index to Financial Statement Schedules Schedule No. Description Page II Condensed Financial Information of FS-2 to FS-4 Registrant as of December 31, 1999 and 1998 and for the years ended December 31, 1999, 1998 and 1997 III Supplementary Insurance Information for the FS-5 years ended December 31, 1999, 1998 and 1997 IV Reinsurance for the years ended December 31, FS-6 1999, 1998 and 1997 V Valuation and Qualifying Accounts for the FS-7 years ended December 31, 1999, 1998 and 1997 VI Supplemental Information Concerning FS-8 Property and Casualty Insurance Operations for the years ended December 31, 1999, 1998 and 1997 Report of Independent Accountants on Financial FS-9 Statement Schedules Certain financial statement schedules have been omitted because they are either not applicable or the required financial information is contained in the Company's 1999 consolidated financial statements and notes thereto. FS-1 PMA Capital Corporation Schedule II - Registrant Only Financial Statements Balance Sheets (Parent Company Only) December 31, (dollar amounts in thousands) 1999 1998 - ----------------------------------------------------------------------------------------------------------------------------- Assets Cash $ 605 $ -- Investment in subsidiaries 620,788 700,772 Deferred income taxes, net 2,527 8,078 Other assets 316 420 ------------------------ Total assets $ 624,236 $ 709,270 ======================== Liabilities Long-term debt $ 163,000 $ 163,000 Related party payables 15,294 14,354 Other liabilities 16,799 20,436 ------------------------ Total liabilities 195,093 197,790 Stockholders' Equity Common stock, $5 par value (40,000,000 shares authorized; 1999 - 13,084,665 shares issued and 12,648,658 outstanding 1998 - 13,956,268 shares issued and 13,520,261 outstanding) 65,423 69,781 Class A Common stock, $5 par value (40,000,000 shares authorized; 1999 - 11,358,280 shares issued and 9,692,854 outstanding 1998 - 10,486,677 shares issued and 9,837,963 outstanding) 56,791 52,433 Additional paid-in capital - Class A Common stock 339 339 Retained earnings 391,981 377,601 Accumulated other comprehensive income (loss) (46,844) 30,016 Notes receivable from officers (56) (498) Treasury stock, at cost: Common stock (1999 - 436,007 shares; 1998 - 436,007 shares) (5,582) (5,582) Class A Common stock (1999 - 1,665,426 shares; 1998 - 648,714 shares) (32,909) (12,610) ------------------------ Total shareholders' equity 429,143 511,480 ------------------------ Total liabilities and shareholders' equity $ 624,236 $ 709,270 ======================== These financial statements should be read in conjunction with the Consolidated Financial Statements and the notes thereto. FS-2 PMA Capital Corporation Schedule II - Registrant Only Financial Statements Statements of Operations (Parent Company Only) Years ended December 31, (dollar amounts in thousands) 1999 1998 1997 - ------------------------------------------------------------------------------------------------------------------------------ Revenues: Net investment income (expense) $ (14) $ (18) $ 70 Net realized investment loss - (1,740) - Other revenues 98 1,089 193 -------------------------------------------------------- Total revenues 84 (669) 263 -------------------------------------------------------- Expenses: General expenses 8,012 10,834 6,911 Interest expense 12,434 15,221 15,764 -------------------------------------------------------- Total expenses 20,446 26,055 22,675 -------------------------------------------------------- Loss before income taxes, equity in earnings of subsidiaries and extraordinary loss (20,362) (26,724) (22,412) Income tax expense (benefit) (6,426) 1,256 (14,271) -------------------------------------------------------- Loss before equity in earnings of subsidiaries and extraordinary loss (13,936) (27,980) (8,141) Equity in earnings of subsidiaries 39,530 72,714 27,894 -------------------------------------------------------- Income before extraordinary loss 25,594 44,734 19,753 Extraordinary loss from early extinguishment of debt (net of income tax benefit of $2,549) - - (4,734) -------------------------------------------------------- Net income $ 25,594 $ 44,734 $ 15,019 ======================================================== These financial statements should be read in conjunction with the Consolidated Financial Statements and the notes thereto. FS-3 PMA Capital Corporation Schedule II - Registrant Only Financial Statements Statements of Cash Flows (Parent Company Only) Years ended December 31, (dollar amounts in thousands) 1999 1998 1997 - ----------------------------------------------------------------------------------------------------------------------------- Cash Flows From Operating Activities: Net income $ 25,594 $ 44,734 $ 15,019 Adjustments to reconcile net income to net cash flows provided by operating activities: Equity in earnings of subsidiaries (39,530) (72,714) (27,894) Dividends received from subsidiaries 43,206 35,502 22,500 Net tax sharing payments received from subsidiaries 21,798 29,728 19,950 Net realized investment losses - 1,740 - Deferred income tax expense 5,926 21,085 9,614 Extraordinary loss from early extinguishment of debt - - 4,734 Other, net (5,173) 17,771 (3,426) ---------------------------------------- Net cash flows provided by operating activities 51,821 77,846 40,497 Cash Flows From Investing Activities: Cash contributions to subsidiaries (7,100) (480) (11,000) ---------------------------------------- Net cash flows used by investing activities (7,100) (480) (11,000) ---------------------------------------- Cash Flows From Financing Activities: Dividends paid to shareholders (7,795) (7,939) (7,965) Purchase of treasury stock (30,241) (18,850) (597) Proceeds from exercised stock options and issuance of Class A Common stock 6,035 4,283 1,442 Change in related party receivables and payables (12,557) (14,813) (21,389) Repayments of long-term debt - (40,000) (211,699) Proceeds from issuance of long-term debt - - 210,000 Net repayments (issuance) of notes receivable from officers 442 (300) 964 ---------------------------------------- Net cash flows used by financing activities (44,116) (77,619) (29,244) ---------------------------------------- Net increase (decrease) in cash 605 (253) 253 Cash - beginning of year - 253 - ---------------------------------------- Cash - end of year $ 605 $ - $ 253 ======================================== Supplementary cash flow information: Income taxes paid (refunded) $ 12,352 $ (15,170) $ (19,112) Interest paid $ 12,263 $ 15,107 $ 19,776 These financial statements should be read in conjunction with the Consolidated Financial Statements and the notes thereto. FS-4 PMA Capital Corporation Schedule III Supplementary Insurance Information Unpaid Deferred losses Losses policy and loss Net Net and loss Net (dollar amounts acquisition adjustment Unearned premiums investment adjustment Acquisition Operating premiums in thousands) costs expenses premiums earned income(1) expenses expenses expenses written Year ended December 31, 1999: The PMA Insurance Group $20,558 $1,144,087 $120,928 $221,934 $50,282 $166,674 $39,378 $38,909 $233,713 PMA Re 23,446 743,528 88,183 293,862 57,686 206,891 80,749 13,589 278,998 Caliber One 4,945 54,809 51,241 24,729 2,459 18,908 4,241 3,956 51,237 Corporate and Other -- (9,823) -- (438) (370) -- -- 10,368 (438) ----------------------------------------------------------------------------------------------------------- Total $48,949 $1,932,601 $260,352 $540,087 $110,057 $392,473 $124,368 $66,822 $563,510 =========================================================================================================== Year ended December 31, 1998: The PMA Insurance Group $18,660 $1,250,694 $109,766 $241,928 $64,580 $197,525 $45,190 $45,309 $234,837 PMA Re 30,446 668,604 109,675 223,559 54,734 154,062 64,689 13,134 234,010 Caliber One 2,009 33,147 8,504 1,750 1,453 1,402 958 2,449 6,436 Corporate and Other -- (11,550) -- (522) (642) (318) -- 11,267 (522) ----------------------------------------------------------------------------------------------------------- Total $51,115 $1,940,895 $227,945 $466,715 $120,125 $352,671 $110,837 $72,159 $474,761 =========================================================================================================== Year ended December 31, 1997: The PMA Insurance Group $20,010 $1,353,917 $115,998 $212,348 $81,927 $193,530 $48,343 $51,848 $203,348 PMA Re 25,278 622,484 95,457 163,603 52,270 113,931 45,158 10,827 177,934 Corporate and Other -- 26,786 -- -- (805) (180) -- 12,464 -- ----------------------------------------------------------------------------------------------------------- Total $45,288 $2,003,187 $211,455 $375,951 $133,392 $307,281 $93,501 $75,139 $381,282 =========================================================================================================== (1) Net investment income is based on each segment's invested assets. FS-5 PMA Capital Corporation Schedule IV Reinsurance Assumed Ceded to from Percentage of Direct other other amount assumed (dollar amounts in thousands) amount companies companies Net amount to net - -------------------------------------------------------------------------------------------------------------- Year Ended December 31, 1999: Property and liability insurance premiums $328,590 $154,532 $366,029 $540,087 68% ======== ======== ======== ======== ======== Year Ended December 31, 1998: Property and liability insurance premiums $286,987 $ 96,961 $276,689 $466,715 59% ======== ======== ======== ======== ======== Year Ended December 31, 1997: Property and liability insurance premiums $277,871 $118,277 $216,357 $375,951 58% ======== ======== ======== ======== ======== FS-6 PMA Capital Corporation Schedule V Valuation and Qualifying Accounts Deductions - Balance at Charged to write-offs of Balance at (dollar amounts in thousands) beginning of costs and uncollectible end of Description period expenses accounts period Year ended December 31, 1999: Allowance for uncollectible accounts: Premiums receivable $19,874 $275 $2,061 $18,088 Reinsurance receivables 2,178 3,350 -- 5,528 Year ended December 31, 1998: Allowance for uncollectible accounts: Premiums receivable $18,406 $1,488 $20 $19,874 Reinsurance receivables 2,096 108 26 2,178 Year ended December 31, 1997: Allowance for uncollectible accounts: Premiums receivable $18,877 -- $471 $18,406 Reinsurance receivables 2,603 -- 507 2,096 FS-7 PMA Capital Corporation Schedule VI Supplemental Information Concerning Property and Casualty Insurance Operations Discount on reserves for Deferred Reserves for unpaid unpaid claims (dollar amounts in thousands) policy claims and claim and claim acquisition adjustment adjustment Unearned Earned Affiliation with registrant costs expenses expenses (1) premiums premiums Consolidated property-casualty subsidiaries: Year Ended December 31, 1999 $48,949 $1,932,601 $180,379 $260,352 $540,087 Year Ended December 31, 1998 51,115 1,940,895 194,624 227,945 466,715 Year Ended December 31, 1997 45,288 2,003,187 460,230 211,455 375,951 Claims and claim adjustment expenses incurred related to (dollar amounts in thousands) Net ------------------------- Paid claims Net investment Current Prior Acquisition and adjustment premiums Affiliation with registrant income year years (2) expenses expenses written Consolidated property-casualty subsidiaries: Year Ended December 31, 1999 $110,057 $409,554 $(32,514) $124,368 $455,293 $563,510 Year Ended December 31, 1998 120,125 373,098 (46,515) 110,837 458,844 474,761 Year Ended December 31, 1997 133,392 341,880 (86,006) 93,501 470,874 381,282 (1) Workers' compensation reserves discounted at approximately 5%. (2) Excludes accretion of loss reserve discount of $15,433, $26,088 and $51,407 in 1999, 1998 and 1997, respectively. FS-8 PricewaterhouseCoopers LLP [Letterhead] Report of Independent Accountants on Financial Statement Schedules To the Board of Directors and Shareholders of PMA Capital Corporation: Our audits of the consolidated financial statements referred to in our report dated February 2, 2000 appearing in the 1999 Annual Report to Shareholders of PMA Capital Corporations (which report and consolidated financial statements are incorporated by reference in this Annual Report on Form 10-K) also included an audit of the financial statement schedules listed in Item 14(a)(2) of this Form 10-K. In our opinion, these financial statement schedules present fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. /s/ PricewaterhouseCoopers LLP February 2, 2000 FS-9 INDEX TO EXHIBITS Exhibit No. Description of Exhibit Method of Filing - ----------------------------------------------------- ---------------- (3) Articles of incorporation and bylaws: 3.1 Amended and Restated Articles of Filed herewith. Incorporation of the Company as last amended December 7, 1998. 3.2 Amended and Restated Bylaws of the Company. Filed herewith. (10) Material Contracts: Exhibits 10.1 through 10.21 are management contracts or compensatory plans. 10.1 Deferred Compensation Plan for Non-Employee Filed herewith. Directors of the Company. 10.2 Amended and Restated Employment Agreement, Filed as Exhibit 10.6 to the Company's Quarterly Report on dated May 1, 1999, between PMA Capital Form 10-Q/A, No. 1 for the quarter ended June 30, 1999 and Corporation and Frederick W. Anton III. incorporated herein by reference. 10.3 Amended and Restated Split-Dollar Insurance Filed as Exhibit 10.7 to the Company's Quarterly Report on Agreement, dated May 12, 1999, among PMA Form 10-Q/A, No. 1 for the quarter ended June 30, 1999 and Capital Corporation, Frederick W. Anton III incorporated herein by reference. and Irrevocable Deed and Trust of Frederick W. Anton III. 10.4 Split-Dollar Insurance Agreement, dated May Filed as Exhibit 10.8 to the Company's Quarterly Report on 12, 1999, among PMA Capital Corporation, Form 10-Q/A, No. 1 for the quarter ended June 30, 1999 and Frederick W. Anton III and Irrevocable Deed incorporated herein by reference. of Trust of Frederick W. Anton III. 10.5 Split-Dollar Insurance Agreement, dated May Filed as Exhibit 10.9 to the Company's Quarterly Report on 12, 1999, among PMA Capital Corporation, Form 10-Q/A, No. 1 for the quarter ended June 30, 1999 and Frederick W. Anton III and Irrevocable Deed incorporated herein by reference. of Trust of Frederick W. Anton III. 10.6 Employment Agreement dated May 1, 1995 Filed as Exhibit 10.2 to the Company's Registration between the Company and John W. Smithson. Statement on Form 10 dated June 26, 1997 and incorporated herein by reference. 10.7 Company's EDC Plan Trust Agreement dated as Filed as Exhibit 10.3 to the Company's Registration of 1994. Statement on Form 10 dated June 26, 1997 and incorporated herein by reference. 10.8 Company's Amended and Restated Executive Filed as Exhibit 10.4 to the Company's Annual Report on Form Deferred Compensation Plan. 10-K for the year ended December 31, 1998 and incorporated herein by reference. E-1 10.9 Company's Supplemental Executive Retirement Filed as Exhibit 10.4 to the Company's Registration Plan (SERP) dated July 1995. Statement on Form 10 dated June 26, 1997 and incorporated herein by reference. 10.10 Company's Amended and Restated 1987 Filed as Exhibit 10.5 to the Company's Registration Incentive Stock Option Plan. Statement on Form 10 dated June 26, 1997 and incorporated herein by reference. 10.11 Company's Amended and Restated 1991 Equity Filed as Exhibit 10.6 to the Company's Registration Incentive Plan. Statement on Form 10 dated June 26, 1997 and incorporated herein by reference. 10.12 Amendment No. 1 to the Amended and Restated Filed as Exhibit 10.1 to the Company's Quarterly Report on 1991 Equity Incentive Plan dated May 5, Form 10-Q for the quarter ended June 30, 1999 and 1999. incorporated herein by reference. 10.13 Company's Amended and Restated 1993 Equity Filed as Exhibit 10.7 to the Company's Registration Incentive Plan. Statement on Form 10 dated June 26, 1997 and incorporated herein by reference. 10.14 Amendment No. 1 to the Amended and Restated Filed as Exhibit 10.2 to the Company's Quarterly Report on 1993 Equity Incentive Plan dated May 5, Form 10-Q for the quarter ended June 30, 1999 and 1999. incorporated herein by reference. 10.15 Company's Amended and Restated 1994 Equity Filed as Exhibit 10.8 to the Company's Registration Incentive Plan. Statement on Form 10 dated June 26, 1997 and incorporated herein by reference. 10.16 Amendment No. 1 to the Amended and Restated Filed as Exhibit 10.3 to the Company's Quarterly Report on 1994 Equity Incentive Plan dated May 5, Form 10-Q for the quarter ended June 30, 1999 and 1999. incorporated herein by reference. 10.17 Company's 1995 Equity Incentive Plan. Filed as Exhibit 10.9 to the Company's Registration Statement on Form 10 dated June 26, 1997 and incorporated herein by reference. 10.18 Amendment No. 1 to the 1995 Equity Incentive Filed as Exhibit 10.4 to the Company's Quarterly Report on Plan dated May 5, 1999. Form 10-Q for the quarter ended June 30, 1999 and incorporated herein by reference. 10.19 Company's 1996 Equity Incentive Plan. Filed as Exhibit 10.10 to the Company's Registration Statement on Form 10 dated June 26, 1997 and incorporated herein by reference. 10.20 Amendment No. 1 to the 1996 Equity Incentive Filed as Exhibit 10.5 to the Company's Quarterly Report on Plan dated May 5, 1999. Form 10-Q for the quarter ended June 30, 1999 and incorporated herein by reference. 10.21 Company's 1999 Equity Incentive Plan. Filed as Annex A to the Company's Definitive Proxy Statement on Schedule 14A dated March 26, 1999 and incorporated herein by reference. E-2 10.22 Credit Agreement dated as of March 14, 1997 Filed as Exhibit 10.13 to the Company's Registration by and among the Company, The Bank of New Statement on Form 10 dated June 26, 1997 and incorporated York, First Union National Bank of North herein by reference. Carolina, Fleet National Bank, PNC Bank, National Association, Mellon Bank, N.A., CoreStates Bank, N.A. and Dresdener Bank AG, New York Branch and Grand Cayman Branch. 10.23 Master Agreement dated as of February 7, Filed as Exhibit 10.14 to the Company's Registration 1997 between the Company and First Union Statement on Form 10 dated June 26, 1997 and incorporated National Bank of North Carolina. herein by reference. 10.24 First Amended and Restated Letter of Credit Filed as Exhibit 10.15 to the Company's Registration Agreement, dated March 14, 1997, by and Statement on Form 10 dated June 26, 1997 and incorporated among the Company, the Bank of New York, herein by reference. Mellon Bank, N.A., Fleet Bank, National Association, PNC Bank, National Association and First Union Bank of North Carolina. 10.25 Amendment No. 1 and Restatement, dated Filed as Exhibit 10.15 to the Company's Annual Report on September 29, 1997, to the First Amended and Form 10-K for the year ended December 31, 1998 and Restated Letter of Credit Agreement, dated incorporated herein by reference. March 14, 1997. 10.26 Amendment No. 2, dated September 28, 1998, Filed as Exhibit 10.16 to the Company's Annual Report on to the First Amended and Restated Letter of Form 10-K for the year ended December 31, 1998 and Credit Agreement, dated March 14, 1997. incorporated herein by reference. 10.27 Amendment No. 3, dated October 2, 1998, to Filed as Exhibit 10.17 to the Company's Annual Report on the First Amended and Restated Letter of Form 10-K for the year ended December 31, 1998 and Credit Agreement, dated March 14, 1997. incorporated herein by reference. 10.28 Amended No. 4, dated as of September 27, Filed as Exhibit 10 to the Company's Quarterly Report on 1999, to First Amendment and Restated Letter Form 10-Q for the quarter ended September 30, 1999 and of Credit Agreement, dated March 14, 1997. incorporated herein by reference. 10.29 Caliber One Indemnity Company Purchase Filed as Exhibit 10.17 to the Company's Annual Report on Agreement dated December 15, 1997. Form 10-K for the year ended December 31, 1997 and incorporated herein by reference. (12) Computation of Ratio of Earnings to Fixed Filed herewith. Charges. (13) Portions of the Company's 1999 Annual Report Filed herewith. to Shareholders, which are expressly incorporated by reference in this Form 10-K, are "filed" as part of this Form 10-K. (21) Subsidiaries of the Company. Filed herewith. (23) Consent of independent accountant. Filed herewith. E-3 (24) Power of attorney. 24.1 Powers of attorney. Filed herewith. 24.2 Certified resolutions. Filed herewith. (27) Financial Data Schedule. Filed herewith (EDGAR version only). Shareholders may obtain copies of exhibits by writing to the Company at PMA Capital Corporation, 1735 Market Street, Suite 2800, Philadelphia, PA. 19103-7590, Attn: Secretary E-4