Exhibit 99 IKON OFFICE SOLUTIONS ANNOUNCES FISCAL YEAR AND FOURTH QUARTER RESULTS Delivers Fourth Quarter Operational Earnings Per Diluted Share of $.12 Free Cash Flow Significantly Exceeds Target for Year Valley Forge, Pennsylvania - October 25, 2001 - IKON Office Solutions (NYSE:IKN), a leading provider of business communications solutions, today reported results for its fiscal year and fourth quarter ended September 30, 2001. Fiscal 2001 Results For the full fiscal year, net income was $18.5 million or $.13 per diluted share, compared to net income of $29.1 million or $.20 per diluted share in the prior year. Revenues for Fiscal 2001 totaled $5.27 billion, a decline of 3.2% from the prior year. Excluding special charges and gains, net income for Fiscal 2001 was $76.5 million or $.53 per diluted share, compared to net income of $93.1 million or $.63 per diluted share for Fiscal 2000. The Company generated $295 million in free cash flow in Fiscal 2001, surpassing its original target and reflecting the benefits of improved working capital productivity, including better Days Sales Outstanding (DSOs) and inventory turns, as well as other cash management initiatives. "Fiscal 2001 was a year of steady progress and strategic execution for IKON," said James J. Forese, Chairman and Chief Executive Officer, IKON Office Solutions. "We continued to streamline our infrastructure to enhance long-term profitability, as we repositioned our revenue mix toward key growth areas and more profitable businesses. Our balance sheet remains strong with excellent cash flow, which allows us to continue to fund key areas of our business and to take advantage of future opportunities. "The rapid rate of deterioration in the economic climate in Fiscal 2001, especially in the second half of our fiscal year, was the biggest challenge facing IKON this year," Mr. Forese continued. "Our ongoing focus on operational improvement clearly helped us balance the tough challenges we faced throughout Fiscal 2001, and we expect these disciplines to benefit us going forward as we prepare for an equally challenging environment in Fiscal 2002. Already, we are implementing a series of aggressive actions to deliver permanent cost savings with the restructuring actions announced during the fourth quarter, and our plans for further headcount reductions for Fiscal 2002. We are taking tough and appropriate actions that complement our long-term strategy, and I am confident of IKON's future and the opportunities that lie ahead." Fourth Quarter Results Earnings for the fourth quarter, excluding special charges, were $17.6 million or $.12 per diluted share. This compares to earnings in the prior year, excluding a gain from discontinued operations of $.01 per diluted share, of $16.8 million or $.12 per diluted share. Revenues for the fourth quarter of Fiscal 2001 were $1.28 billion, compared to $1.37 billion for the same period in the prior year. For the fourth quarter ended September 30, 2001, the Company recorded a pretax restructuring and asset impairment charge totaling $60 million plus reserve adjustments primarily related to the exit of the Company's telephony operations of $5.3 million. The Company also recorded a $10 million tax reserve adjustment in response to recent IRS position and court decisions on the use of leveraged corporate owned life insurance programs. Including these charges, for the fourth quarter of Fiscal 2001, the Company reported a loss of $41.6 million or $.29 per diluted share. Net Sales, which include the sale of copier/printer equipment, supplies, and technology hardware, declined 11% from the prior year. Weak economic conditions that tended to delay large purchasing decisions, as well as the Company's strategic de-emphasis of low margin technology hardware, were the primary drivers of these results. Within the mix of total copier/printer sales, revenues associated with higher-end products, specifically segments 5 and 6 black & white production equipment, continued to experience significant growth in the fourth quarter. Gross profit margin on Net Sales increased substantially over the same period in Fiscal 2000 due to operational improvements, as well as decreased revenues from lower margin technology hardware. Service & Rentals, which include revenues from the servicing of copier/printer equipment, facilities management, and other services - including digital print production, legal document services, network integration, technology education, and e-business - declined 3% from the fourth quarter in the prior year. For the first time in over two years, post-sale equipment service revenues showed positive year-over-year comparisons, a strong performance indicator relative to the Company's strategic focus on placing high-end products and workplace solutions that leverage digital connectivity. Facilities management, IKON's primary outsourcing offering, also experienced strong growth in the quarter. Growth in these two key areas - equipment service and facilities management - was offset by declines in other services, which were impacted by economic as well as strategic downsizing. Gross profit margin on Service & Rentals showed a minimal decline from the prior year. Finance Income grew 9% due in part to a higher average yield on the lease portfolio compared to the fourth quarter in the prior year and the increased percentage of equipment sales leased through IOS Capital, IKON's captive leasing subsidiary, due to the leverage provided by integrated field strategies. Despite lower revenues, operating margins of 3.6% for the fourth quarter improved slightly from the prior year, excluding the impact of special charges for the fourth quarter of Fiscal 2001. While the Company considerably strengthened gross margins through revenue mix strategies and productivity enhancements, the rapid deterioration of the economic environment outpaced the broad cost-cutting and headcount reduction initiatives announced earlier in the fiscal year. The Company continues to diligently implement its productivity initiatives and has trimmed headcount by over 2,200 since the beginning of the fiscal year. The full effect from these cost saving actions will benefit future quarters. Fiscal 2002 Outlook With little indication of significant economic recovery in the next twelve months, revenues for Fiscal 2002 are anticipated to decline approximately 4% to 6%. Against this backdrop, the Company expects to deliver improved operational performance for the fiscal year with earnings per diluted share anticipated to be in the range of $.84 to $.89, reflecting the benefit of approximately $.24 per diluted share associated with the elimination of goodwill amortization in accordance with the Company's adoption of Financial Accounting Standards Board Statement No. 142 on October 1, 2001, or $.60 to $.65 per diluted share excluding any goodwill impact. "This has been a difficult year for the business community at large. IKON has met the challenges posed by the economy, by changing industry conditions, and by outside events. We continue to execute on our strategy to achieve our long-term goals," said Mr. Forese. "IKON has gained financial and operational strength, and we are positioned as well as or better than any company in our industry to compete effectively in our chosen markets," concluded Mr. Forese. IKON Office Solutions (www.ikon.com) is one of the world's leading providers of products and services that help businesses communicate. IKON provides customers with total business solutions for every office, production and outsourcing need, including copiers and printers, color solutions, distributed printing, facilities management, imaging and legal document solutions, as well as network design and consulting, e-business development and technology training. IOS Capital, Inc., a wholly-owned subsidiary of IKON, provides lease financing to customers and is one of the largest captive finance companies in North America. With Fiscal 2001 revenues of $5.3 billion, IKON has approximately 600 locations worldwide including the United States, Canada, Mexico, the United Kingdom, France, Germany, Ireland and Denmark. ================================================================================ Additional information regarding the fourth quarter and fiscal year results and the Company's outlook for the next fiscal year will be discussed on a conference call hosted by IKON at 10:00 a.m. EST on Thursday, October 25, 2001. Please call (719) 457-2663 to participate. A complete replay of the conference call will be available over the Internet on IKON's Investor Relations homepage approximately two hours after the call ends. To listen, please go to www.ikon.com and click on Invest in IKON. Beginning at 1:00 p.m. EST on October 25, 2001 and ending at midnight EST on October 30, 2001, a complete replay of the conference call can also be accessed via telephone by calling (719) 457-0820 and using the access code 645778. ================================================================================ ================================================================================ On Wednesday, November 7, 2001, IKON will host an Analyst & Investor Conference in New York City. A live webcast of this event, along with presentation materials, will be available through the Company's website in the Investor Relations section. Please go to www.ikon.com, click on Invest in IKON and select the Presentation section. The audio portion of the live webcast will begin at 8:15 a.m. EST on November 7, 2001. ================================================================================ This news release includes information which may constitute forward-looking statements within the meaning of the federal securities laws. These forward-looking statements include, but are not limited to, statements relating to the Company's outlook for fiscal 2002 and its long-term growth strategy and cost-saving actions. Although IKON believes the expectations contained in such forward-looking statements are reasonable, it can give no assurances that such expectations will prove correct. Such forward-looking statements are based upon management's current plans or expectations and are subject to a number of risks and uncertainties, including, but not limited to: risks and uncertainties relating to conducting operations in a competitive environment and a changing industry; delays, difficulties, management transitions and employment issues associated with consolidation of, and/or changes in business operations; managing the integration of existing and acquired companies; risks and uncertainties associated with existing or future vendor relationships; and general economic conditions. As a consequence of these and other risks and uncertainties, IKON's current plans, anticipated actions and future financial condition and results may differ materially from those expressed in any forward-looking statements. Certain additional risks and uncertainties are set forth in IKON's 2000 Annual Report on Form 10-K/A filed with the Securities and Exchange Commission. # # # IKON Office Solutions, Inc. FINANCIAL SUMMARY (in thousands, except earnings per share) Fourth Quarter Fiscal --------------------------------------------- 2001 2000 % Change --------------------- ------------------ ------------- Revenues Net sales $ 632,844 $ 714,246 (11.4)% Service and rentals 551,498 569,009 (3.1) Finance income 98,703 90,191 9.4 ------------------------------------------------------------------------------------------------------------ 1,283,045 1,373,446 (6.6) ------------------------------------------------------------------------------------------------------------ Costs and Expenses Cost of goods sold 408,966 482,077 Service and rental costs 336,120 344,386 Finance interest expense 45,169 44,851 Selling and administrative 451,459 454,172 Restructuring and asset impairment charges, net 60,000 (172) ------------------------------------------------------------------------------------------------------------ 1,301,714 1,325,314 ------------------------------------------------------------------------------------------------------------ Operating (loss) income (18,669) 48,132 Gain on sale of investment 451 Interest expense 15,151 17,887 ------------------------------------------------------------------------------------------------------------ (Loss) income from continuing operations before income taxes (33,820) 30,696 Income taxes 7,786 13,874 ------------------------------------------------------------------------------------------------------------ (Loss) income from continuing operations (41,606) 16,822 Discontinued operations, net of income taxes of $1,111 1,415 ------------------------------------------------------------------------------------------------------------ Net (loss) income $ (41,606) $ 18,237 ===================== ================== Basic and Diluted (Loss) Earnings Per Common Share Continuing operations ($0.29) $0.12 Discontinued operations 0.01 --------------------- ------------------ Net (loss) income ($0.29) $0.13 ===================== ================== Weighted Average Common Shares Outstanding, Basic 141,827 145,375 ===================== ================== Weighted Average Common Shares Outstanding, Diluted 141,827 145,375 ===================== ================== Operations Analysis: Gross profit %, net sales 35.4% 32.5% Gross profit %, service and rentals 39.1% 39.5% Gross profit %, finance subsidiaries 54.2% 50.3% Total gross profit % 38.4% 36.6% Selling and administrative as a % of revenue 35.2% 33.1% Operating (loss) income as a % of revenue -1.5% 3.5% IKON Office Solutions, Inc. FINANCIAL SUMMARY (in thousands, except earnings per share) Excluding Special Items Fourth Quarter Fiscal ----------------------------------------- 2001 * 2000 ** % Change ----------------- ----------------- ---------------------- Revenues Net sales $ 632,844 $ 714,246 (11.4)% Service and rentals 551,498 569,009 (3.1) Finance income 98,703 90,191 9.4 ------------------------------------------------------------------------------------------------- 1,283,045 1,373,446 (6.6) ------------------------------------------------------------------------------------------------- Costs and Expenses Cost of goods sold 407,466 482,077 Service and rental costs 336,120 344,386 Finance interest expense 45,169 44,851 Selling and administrative 447,659 454,172 ------------------------------------------------------------------------------------------------- 1,236,414 1,325,486 ------------------------------------------------------------------------------------------------- Operating income 46,631 47,960 Interest expense 15,151 17,887 ------------------------------------------------------------------------------------------------- Income before income taxes 31,480 30,073 Income taxes 13,851 13,232 ------------------------------------------------------------------------------------------------- Net income $ 17,629 $ 16,841 ================= ================= Basic and Diluted Earnings Per Common Share $0.12 $0.12 ================= ================= Weighted Average Common Shares Outstanding, Basic 141,827 145,375 ================= ================= Weighted Average Common Shares Outstanding, Diluted 146,067 145,375 ================= ================= Operations Analysis: Gross profit %, net sales 35.6% 32.5% Gross profit %, service and rentals 39.1% 39.5% Gross profit %, finance subsidiaries 54.2% 50.3% Total gross profit % 38.5% 36.6% Selling and administrative as a % of revenue 34.9% 33.1% Operating income as a % of revenue 3.6% 3.5% * Fourth quarter fiscal 2001 excludes $60,000 restructuring and asset impairment charges, $5,300 reserve adjustments primarily related to the exit of the Company's telephony operations and $10,000 tax reserve adjustment related to the Company's use of leveraged corporate owned life insurance program. ** Fourth quarter fiscal 2000 excludes $451 gain on sale of investment, $172 net reversal of restructuring accrual and $2,526 benefit from discontinued operations ($1,415 after-tax). This information is provided for additional analysis and is not intended to be a presentation in accordance with generally accepted accounting principles. IKON Office Solutions, Inc. FINANCIAL SUMMARY (in thousands, except earnings per share) Year Ended September 30, ------------------------------------------ 2001 2000 % Change ------------------ ------------------ ----------- Revenues Net sales $ 2,634,492 $ 2,794,882 (5.7)% Service and rentals 2,255,293 2,306,783 (2.2) Finance income 383,694 345,280 11.1 ------------------------------------------------------------------------------------------------------------ 5,273,479 5,446,945 (3.2) ------------------------------------------------------------------------------------------------------------ Costs and Expenses Cost of goods sold 1,714,439 1,864,318 Service and rental costs 1,364,920 1,393,093 Finance interest expense 177,519 167,700 Selling and administrative 1,815,850 1,785,751 Shareholder litigation insurance proceeds (17,000) Restructuring and asset impairment charges, net 60,000 105,168 ------------------------------------------------------------------------------------------------------------ 5,132,728 5,299,030 ------------------------------------------------------------------------------------------------------------ Operating income 140,751 147,915 Gain on sale of investment 3,739 Interest expense 69,373 69,821 ------------------------------------------------------------------------------------------------------------ Income from continuing operations before income taxes and extraordinary gain 71,378 81,833 Income taxes 54,073 55,873 ------------------------------------------------------------------------------------------------------------ Income from continuing operations before extraordinary gain 17,305 25,960 Discontinued operations, net of income taxes of: 2001 - $942 ; 2000 - $1,111 1,200 1,415 Extraordinary gain from early extinguishment of debt, net of income taxes of $1,342 1,707 ------------------------------------------------------------------------------------------------------------ Net income $ 18,505 $ 29,082 ================== ================== Basic and Diluted Earnings Per Common Share Continuing operations $0.12 $0.18 Discontinued operations 0.01 0.01 Extraordinary gain 0.01 ------------------ ------------------ Net income $0.13 $0.20 ================== ================== Weighted Average Common Shares Outstanding, Basic 141,888 148,207 ================== ================== Weighted Average Common Shares Outstanding, Diluted 144,408 148,327 ================== ================== Operations Analysis: Gross profit %, net sales 34.9% 33.3% Gross profit %, service and rentals 39.5% 39.6% Gross profit %, finance subsidiaries 53.7% 51.4% Total gross profit % 38.2% 37.1% Selling and administrative as a % of revenue 34.4% 32.8% Operating income as a % of revenue 2.7% 2.7% IKON Office Solutions, Inc. FINANCIAL SUMMARY (in thousands, except earnings per share) Excluding Special Items Year Ended September 30, ----------------------------------------- 2001 * 2000 ** % Change ----------------- ------------------ -------------------- Revenues Net sales $ 2,634,492 $ 2,794,882 (5.7)% Service and rentals 2,255,293 2,306,783 (2.2) Finance income 383,694 345,280 11.1 ----------------------------------------------------------------------------------------------------- 5,273,479 5,446,945 (3.2) ----------------------------------------------------------------------------------------------------- Costs and Expenses Cost of goods sold 1,712,939 1,864,318 Service and rental costs 1,364,920 1,393,093 Finance interest expense 177,519 167,700 Selling and administrative 1,812,050 1,785,751 ----------------------------------------------------------------------------------------------------- 5,067,428 5,210,862 ----------------------------------------------------------------------------------------------------- Operating income 206,051 236,083 Interest expense 69,373 69,821 ----------------------------------------------------------------------------------------------------- Income before income taxes 136,678 166,262 Income taxes 60,138 73,155 ----------------------------------------------------------------------------------------------------- Net income $ 76,540 $ 93,107 ================= ================== Basic Earnings Per Common Share $0.54 $0.63 ================= ================== Diluted Earnings Per Common Share $0.53 $0.63 ================= ================== Weighted Average Common Shares Outstanding, Basic 141,888 148,207 ================= ================== Weighted Average Common Shares Outstanding, Diluted 144,408 148,327 ================= ================== Operations Analysis: Gross profit %, net sales 35.0% 33.3% Gross profit %, service and rentals 39.5% 39.6% Gross profit %, finance subsidiaries 53.7% 51.4% Total gross profit % 38.3% 37.1% Selling and administrative as a % of revenue 34.4% 32.8% Operating income as a % of revenue 3.9% 4.3% * Fiscal 2001 excludes $60,000 restructuring and asset impairment charges, $5,300 reserve adjustments primarily related to the Company's exit of telephony operations, $2,142 benefit from discontinued operations ($1,200 after-tax) and $10,000 tax reserve adjustment related to the Company's use of leveraged corporate owned life insurance program. ** Fiscal 2000 excludes $17,000 of insurance proceeds related to the shareholder litigation settlement, $105,168 restructuring and asset impairment charges, $3,739 gain on sale of investment, $2,526 gain from discontinued operations ($1,415 after-tax) and $3,049 extraordinary gain on early extinguishment of debt ($1,707 after-tax). This information is provided for additional analysis and is not intended to be a presentation in accordance with generally accepted accounting principles.