================================================================================ UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ------------------------------------------- FORM 10-Q (Mark One) [X] Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended September 30, 2001 ----------------------------------- or [ ] Transition Report Pursuant to Section 13 or 15(d) of The Securities Exchange Act of 1934. For the transition period from to -------- --------- Commission File Number: 0-26330 ASTEA INTERNATIONAL INC. (Exact name of registrant as specified in its charter) Delaware 23-2119058 -------------------------------- -------------------- (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 455 Business Center Drive, Horsham, PA 19044 ------------------------------------------ ------------ (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code: (215) 682-2500 --------------- N/A ------------------------------------------------------ (Former name, former address and former fiscal year, if changed since last report) Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No As of November 1, 2001, 14,824,887 shares of the registrant's Common Stock, par value $.01 per share, were outstanding. ASTEA INTERNATIONAL INC. FORM 10-Q QUARTERLY REPORT INDEX Page No. Facing Sheet 1 Index 2 PART I - FINANCIAL INFORMATION Item 1. Consolidated Financial Statements Consolidated Balance Sheets (Unaudited) 3 Consolidated Statements of Operations (Unaudited) 4 Consolidated Statements of Cash Flows (Unaudited) 5 Notes to Unaudited Consolidated Financial Statements 6 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations 7 Item 3. Quantitative and Qualitative Disclosure About Market Risk 11 PART II - OTHER INFORMATION Item 1. Legal Proceedings 13 Item 2. Changes in Securities and Use of Proceeds 13 Item 3. Defaults upon Senior Securities 13 Item 4. Submission of Matters to a Vote of Security Holders 13 Item 5. Other Information 13 Item 6. Exhibits and Reports on Form 8-K 13 Signatures 14 2 PART I - FINANCIAL INFORMATION Item 1. CONSOLIDATED FINANCIAL STATEMENTS ASTEA INTERNATIONAL INC. CONSOLIDATED BALANCE SHEETS September 30, December 31, 2001 2000 ---- ---- (Unaudited) ASSETS Current assets: Cash and cash equivalents $ 5,367,000 $ 5,208,000 Investments available for sale 2,978,000 3,506,000 Receivables, net of reserves of $816,000 and $1,600,000 4,832,000 7,885,000 Prepaid expenses and other 1,309,000 1,778,000 Deferred income taxes 668,000 668,000 ------------------- ------------------- Total current assets 15,154,000 19,045,000 Property and equipment, net 703,000 996,000 Capitalized software development costs, net 1,462,000 1,612,000 ------------------- ------------------- Total assets $ 17,319,000 $ 21,653,000 =================== =================== LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Current portion of long-term debt $ 65,000 $ 138,000 Accounts payable and accrued expenses 3,341,000 4,731,000 Deferred revenues 2,662,000 4,508,000 ------------------- ------------------- Total current liabilities 6,068,000 9,377,000 Deferred income taxes 298,000 298,000 Long-term debt - 23,000 Stockholders' equity: Preferred stock, $.01 par value, 5,000,000 shares - - authorized, none issued Common stock, $.01 par value, 25,000,000 shares 148,000 148,000 authorized, 14,825,000 issued and outstanding Less treasury stock, at cost, 233,000 and 3,900 common shares (231,000) (3,000) Additional paid-in capital 22,674,000 22,671,000 Cumulative currency translation adjustment (1,335,000) (1,145,000) Accumulated deficit (10,303,000) (9,716,000) ------------------- ------------------- Total stockholders' equity 10,953,000 11,955,000 ------------------- ------------------- Total liabilities and stockholders' equity $ 17,319,000 $ 21,653,000 =================== =================== The accompanying notes are an integral part of these consolidated statements. 3 ASTEA INTERNATIONAL INC. CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) Three Months Nine Months Ended September 30, Ended September 30, --------------------------------- --------------------------------- 2001 2000 2001 2000 ---- ---- ----- ---- Revenues: Software license fees $ 777,000 $ 2,183,000 $ 4,546,000 $ 5,774,000 Services and maintenance 2,673,000 2,843,000 8,289,000 10,823,000 ----------------- --------------- ---------------- ---------------- Total revenues 3,450,000 5,026,000 12,835,000 16,597,000 ----------------- --------------- ---------------- ---------------- Costs and expenses: Cost of software license fees 245,000 193,000 847,000 949,000 Cost of services and maintenance 1,414,000 2,181,000 4,915,000 8,438,000 Product development 779,000 494,000 2,032,000 2,018,000 Sales and marketing 1,206,000 1,399,000 4,027,000 5,312,000 General and administrative 439,000 1,216,000 1,863,000 2,917,000 Restructuring charge (Note 3) - - - 1,101,000 ----------------- --------------- ---------------- ---------------- Total costs and expenses 4,083,000 5,483,000 13,684,000 20,735,000 ----------------- --------------- ---------------- ---------------- Operating loss from continuing operations (633,000) (457,000) (849,000) (4,138,000) Interest income, net 73,000 170,000 262,000 1,384,000 ----------------- --------------- ---------------- ---------------- Loss from continuing operations (560,000) (287,000) (587,000) (2,754,000) Gain on disposal of discontinued operations, net - 293,000 - 293,000 ----------------- --------------- ---------------- ---------------- Net (loss) income $ (560,000) $ 6,000 $ (587,000) $ (2,461,000) ================= =============== ================ ================ Basic and diluted loss per share: Continuing operations $ (0.04) $ - $ (0.04) $ (0.19) Gain on sale of discontinued operations - - - .02 ----------------- --------------- ---------------- ---------------- Net loss $ ( 0.04) $ 0.00 $ (0.04) $ (0.17) ================= =============== ================ ================ Share outstanding used in computing basic earnings (loss) per share 14,612,000 14,821,000 14,640,000 14,486,000 ================= =============== ================ ================ The accompanying notes are an integral part of these consolidated statements. 4 ASTEA INTERNATIONAL INC. CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) For the Nine Months Ended September 30, --------------------------------- 2001 2000 ---------------- --------------- Cash flows from operating activities: Net loss $ (587,000) $ (2,461,000) Adjustments to reconcile net loss to net cash (provided by) used in operating activities: Gain on sale of discontinued operations -- (293,000) Depreciation and amortization 1,087,000 1,163,000 Variable option compensation benefit -- (224,000) Loss on sale of investments -- 27,000 Other -- 9,000 Changes in operating assets and liabilities: -- Receivables 2,883,000 2,334,000 Prepaid expenses and other 415,000 (204,000) Accounts payable and accrued expenses (1,340,000) (2,761,000) Deferred revenues (1,867,000) (950,000) ------------ ------------ Net cash (provided by) used in operating activities of continuing operations 591,000 (3,360,000) ------------ ------------ Cash flows from investing activities: Sales of investments available for sale 528,000 31,885,000 Purchases of property and equipment (230,000) (587,000) Capitalized software development costs (450,000) (550,000) Proceeds from the sale of discontinued operations -- 143,000 ------------ ------------ Net cash (used in) provided by investing activities (152,000) 30,891,000 ------------ ------------ Cash flows from financing activities: Proceeds from exercise of stock options and employee stock purchase plan 3,000 1,024,000 Net repayments of long-term debt (97,000) (255,000) Purchases of treasury stock (228,000) -- Dividend distribution -- (30,376,000) ------------ ------------ Net cash used in financing activities (322,000) (29,607,000) ------------ ------------ Effect of exchange rate changes on cash and cash equivalents 42,000 131,000 ------------ ------------ Net (decrease) increase in cash and cash equivalents 159,000 (1,945,000) Cash and cash equivalents balance, beginning of period 5,208,000 6,158,000 ------------ ------------ Cash and cash equivalents balance, end of period $ 5,367,000 $ 4,213,000 ============ ============ The accompanying notes are an integral part of these statements. 5 Item 1. CONSOLIDATED FINANCIAL STATEMENTS (Continued) ASTEA INTERNATIONAL INC. NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS 1. BASIS OF PRESENTATION The consolidated financial statements at September 30, 2001 and for the three and nine month periods ended September 30, 2001 and 2000 of Astea International Inc. and subsidiaries (the "Company") are unaudited and reflect all adjustments (consisting only of normal recurring adjustments) which are, in the opinion of management, necessary for a fair presentation of the financial position and operating results for the interim periods. The consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto, together with Management's Discussion and Analysis of Financial Condition and Results of Operations, contained in the Company's 2000 Annual Report on Form 10-K/A which are hereby incorporated by reference in this quarterly report on Form 10-Q. Results of operations and cash flows for the nine months ended September 30, 2001 are not necessarily indicative of the results that may be expected for the full year. 2. DISCONTINUED OPERATIONS In September and December 1998, the Company completed the sales of its Bendata, Inc. and Abalon AB subsidiaries, respectively. Bendata and Abalon had been accounted for as discontinued operations. A portion of the original sales price of Bendata and Abalon , had been held in escrow to cover the potential cost of unforeseen liabilities realized by the purchaser. During the quarter ended September 30, 2000, all outstanding issues between the Company and the buyers had been resolved. Accordingly, the company reported a gain of $293,000 in its results for the quarter ending September 30, 2000. 3. RESTRUCTURING CHARGES During the second quarter of 2000, the Company recorded a restructuring charge of $1,101,000 for actions aimed at reducing costs and consolidating its development activities primarily in its service automation product line. The charge includes severance payments relating to foreign and domestic operations of $1,069,000, buy-out payments of $137,000 for various leased equipment and $177,000 for the termination of certain office facilities, offset by $282,000 of excess restructuring charges from December, 1999. Since the restructuring was announced, the Company has aggressively closed and consolidated excess capacity. As of September 30, 2001 the Company had completed the restructuring at the cost reserved on June 30, 2000. 4. STOCKHOLDERS' EQUITY/COMPREHENSIVE INCOME (LOSS) The reconciliation of stockholders' equity and comprehensive loss from December 31, 2000 to September 30, 2001 is summarized as follows: Cumulative Currency Common Treasury Additional Translation Accumulated Comprehensive Stock Stock Paid-In Capital Adjustment Deficit Loss Balance at December 31, 2000 $148,000 $ (3,000) $22,671,000 $(1,145,000) $(9,716,000) $ - Exercise of options - - 3,000 - - - Purchase of treasury stock (228,000) - - - - Cumulative translation adjustment - - - (190,000) - (190,000) Net loss for the period - - - - (587,000) (587,000) --------------------------------------------------------------------------------------- Balance at September 30, 2001 $148,000 $(231,000) $22,674,000 $(1,335,000) $(10,303,000) $(777,000) ======================================================================================= 6 5. MAJOR CUSTOMERS In the third quarter of 2001, the Company did not have any customers that accounted for 10% or more of its total revenues. In the third quarter of 2000, two customers each accounted for 12% of its total revenues. For the first nine months of 2001, the Company had no major customers. In the first nine months of 2000, the Company had one customer that accounted for 10% of total revenues. Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS Overview This document contains various forward-looking statements and information that are based on management's beliefs, assumptions made by management and information currently available to management. Such statements are subject to various risks and uncertainties, which could cause actual results to vary materially from those contained in such forward-looking statements. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results may vary materially from those anticipated, estimated, expected or projected. Certain of these, as well as other risks and uncertainties, are described in more detail herein and in the Company's Annual Report on Form 10-K/A for the fiscal year ended December 31, 2000. The Company develops, markets and supports Customer Relationship Management (CRM) software solutions for companies that sell and service capital equipment. Clients include Fortune 500 to mid-size companies that automate equipment sales and service business processes to increase competitive advantages, top-line revenue growth, profitability, and customer loyalty. The Company supports a global client base with a worldwide sales and service network that conducts business through Company facilities in the United States, United Kingdom, Australia, the Netherlands, and Israel. Over the past year, the Company has been in the process of making the transition from a field service software provider to a provider of comprehensive suite of CRM solutions. In addition to field service, the CRM suite also streamlines and automates processes for managing sales and marketing, multi-channel customer contact centers and professional services. The Company continues to focus on companies in industries that sell and service equipment. The Company continues to make a significant investment in product development in support of the transition. As economic conditions throughout the world continue to deteriorate, the Company diligently monitors costs and manages them aggressively. The Company believes that its investment in development along with its continued commitment to marketing its CRM suite will favorably position the Company when economic conditions improve in the future. Results of Operations Comparison of Three Months Ended September 30, 2001 and 2000 Continuing Operations Revenues Revenues decreased $1,576,000, or 31%, to $3,450,000 for the three months ended September 30, 2001 from $5,026,000 for the three months ended September 30, 2000. The global downturn in economic conditions has negatively impacted the Company due to the worldwide reduction in capital spending for new business software. Software license fee revenues decreased $1,406,000, or 64%, from the same period last year. Services and maintenance fees for the three months ended September 30, 2001 amounted to $2,673,000, a 6% decrease from the same quarter in 2000. In addition there were miscellaneous revenues of $46,000 in the third quarter of 2000 included in service and maintenance fees. The Company's international operations contributed $1,144,000 of revenues in the third quarter compared to $2,340,000 in the third quarter of 2000, which represents a 51% decrease. The decline in revenues can be attributed to the 7 global slowdown in capital spending and the Company's transitioning its flagship customer service product to a newer technology. Software license fee revenues decreased 64% to $777,000 in the third quarter of 2001 from $2,183,000 in the third quarter of 2000. The decrease is attributable to a decline in DISPATCH-1 revenues of $553,000 and a 56% decline in AllianceEnterprise licenses of $853,000. DISPATCH-1 license fee revenue decreased $553,000 or 83% from $666,000 in the third quarter of 2000 compared to $113,000 in the third quarter of 2001. Most of the DISPATCH-1 sales in the third quarter of 2000 were sales of source code. As expected, current sales of DISPATCH-1 accounted for only 15% of total software license fee revenues in the third quarter of 2001 compared to 31% of total license fee revenues in the third quarter of 2000. The Company is confident that projections for the CRM market will hold true to form allowing the Company to capitalize in the future on its investment in product development through increased software license sales. Services and maintenance revenues decreased 6% to $2,674,000 in the third quarter of 2001 from $2,843,000 in the third quarter of 2000. The decrease primarily relates to maintenance revenues from DISPATCH-1, which decreased $308,000 to $873,000 from $1,181,000 in the third quarter of 2000. Most of the decline is attributable to the sale of DISPATCH-1 source code in prior periods which provides those customers the ability to perform all service and maintenance work which they previously required the use of Astea staff. Service and maintenance revenues from ServiceAlliance increased by $112,000 or 9% to $1,306,000 in the third quarter of 2001 from $1,194,000 in the third quarter of 2000. Costs of Revenues Cost of software license fees increased 27% to $245,000 in the third quarter of 2001 from $193,000 in the third quarter of 2000. Included in the cost of software license fees is the fixed cost of capitalized software amortization. Capitalized software amortization was $200,000 in both the third quarters of 2001 and 2000. The increase in the cost of software license fees represents additional third party software costs attributable to certain products sold. The software licenses gross margin percentage was 68% in the third quarter of 2001 compared to 91% in the third quarter of 2000. The decrease in gross margin was attributable to the cost of third party software costs and the fixed cost of capitalized software amortization, which was proportionately higher related to the lower level of license sales in 2001. Cost of services and maintenance decreased 35% to $1,414,000 in the third quarter of 2001 from $2,181,000 in the third quarter of 2000. The services and maintenance gross margin percentage was 47% and 23% in the third quarter of 2001 and 2000, respectively. The increase in gross margin was attributable to improved utilization of personnel in the third quarter of 2001 and significant cost reductions, primarily in personnel costs from last year. Product Development Product development expense increased 58% to $779,000 in the third quarter of 2001 from $494,000 in the third quarter of 2000. Although the Company has terminated all development activities related to its legacy system, DISPATCH-1, product development as a percentage of revenues increased to 23% in the third quarter of 2001 from 10% in the third quarter of 2000 The increase reflects the Company's commitment to expanding and improving the capabilities of its AllianceEnterprise Suite of CRM software products. The Company is developing its software using Microsoft and Internet technologies to integrate and automate business processes for managing equipment sales and service delivery. Sales and Marketing Sales and marketing expense decreased 14% to $1,206,000 in the third quarter of 2001 from $1,399,000 in the third quarter of 2000. The reduction is primarily the result of lower sales commissions due to lower sales. As a percentage of revenues, sales and marketing expenses increased to 35% in 2001 compared to 28% in the third quarter of 2000. This increase in the percentage reflects the Company's marketing efforts of supporting the transition of the flagship product to a newer technology. 8 General and Administrative General and administrative expenses decreased 64% to $439,000 in the third quarter of 2001 from $1,216,000 in the third quarter of 2000. The decrease primarily relates to a favorable ruling in an arbitration case which resulted in the reversal of an accrued expense of $250,000 as well as savings from a 20% reduction in personnel headcount, lower rent expense at certain locations and lower telephone expense. Restructuring Charge During the second quarter of 2000, the Company recorded a restructuring charge of $1,101,000 for actions aimed at reducing costs and consolidating its development activities. The charge includes severance payments relating to foreign and domestic operations of $1,069,000, buy-out payments of $137,000 for various leased equipment and $177,000 for the termination of certain office facilities, offset by $282,000 of excess restructuring charges from December, 1999. Since the restructuring was announced, the Company aggressively continued to close and consolidate excess capacity. By September 30, 2001 the Company had completed paying all costs related to the restructuring. Interest Income, net Net interest income decreased $97,000 to $73,000 in the third quarter of 2001 from $170,000 in the third quarter of 2000. The decrease of interest income is primarily attributable to reduced returns on marketable securities resulting from the decreases in interest rates that have occurred over the last year. International Operations Total revenue from the Company's international operations decreased by $1,196,000, or 51%, to $1,144,000 in third quarter of 2001 from $2,340,000 in the same quarter in 2000. The decrease in revenue from international operations was primarily attributable to lower sales of licenses in Europe and Asia/Pacific. International operations generated net income of $11,000 for the third quarter ended September 30, 2001 compared to net income of $55,000 in the same quarter in 2000. The decline in revenues can be attributed to the global slowdown in capital spending as well as the Company's transitioning its flagship customer service product to a newer technology. Offsetting the decrease in revenues was a significant decrease in operating expenses, primarily in personnel costs, rent and other third party software. Comparison of Nine Months Ended September 30, 2001 and 2000 Continuing Operations Revenues Revenues decreased $3,762,000, or 23%, to $12,835,000 for the nine months ended September 30, 2001 from $16,597,000 for the nine months ended September 30, 2000. The global downturn in economic conditions has negatively impacted the Company due to the worldwide reduction in capital spending for new business software. Software license fee revenues decreased $1,228,000, or 21%, from the same period last year. Services and maintenance fees for the nine months ended September 30, 2001 amounted to $8,289,000, a 23% decrease from the same nine months in 2000. The Company's international operations contributed $3,702,000 of revenues in the first nine months of 2001 compared to $6,998,000 in the first nine months of 2000. This represents a 47% decrease from the same period last year and 29% of total revenues in the first nine months of 2001. Software license fee revenues decreased 21% to $4,546,000 in the first nine months of 2001 from $5,774,000 in the first nine months of 2000. The decrease is attributable to a decline in sales of DISPATCH-1 of $2,275,000, partially offset by the continued market acceptance of AllianceEnterprise. AllianceEnterprise license revenues increased $1,048,000, or 34%, to $4,114,000 in the first nine months of 2001 from $3,066,000 in the first nine months of 2000. The increase in ServiceAlliance license revenue was offset by a decrease in DISPATCH-1 license fee revenue, which decreased 84% from $2,707,000 in the first nine months of 2000 to $432,000 in the first nine months of 2001due to the Company's planned phase out of its legacy product. DISPATCH-1 accounted for 10% of total software 9 license fee revenues in the first nine months of 2001 compared to 47% of total license fee revenues in the first nine months of 2000. Services and maintenance revenues decreased 23% to $8,289,000 in the first nine months of 2001 from $10,823,000 in the nine months of 2000. The decrease primarily relates to service and maintenance revenues from DISPATCH-1, which decreased $2,631,000 to $4,196,000 from $6,827,000 in the first nine months of 2000. Service and maintenance revenues from AllianceEnterprise increased 4% to $4,090,000 in the first nine months of 2001 from $3,944,000 in the first nine months of 2000. Costs of Revenues Cost of software license fees decreased 11% to $847,000 in the first nine months of 2001 from $949,000 in the first nine months of 2000. The decrease in the cost of software license fees represents lower third party software costs attributable to the mix of products sold in conjunction with the company's products in the first nine months of 2001. The software licenses gross margin percentage was 81% in the first nine months of 2001 compared to 84% in the first nine months of 2000. This decrease in gross margin was attributable to the mix of software licenses sold. Cost of services and maintenance decreased 42% to $4,915,000 in the first nine months of 2001 from $8,438,000 in the first nine months of 2000. The services and maintenance gross margin percentage was 41% in the first nine months of 2001 compared to 22% in the first nine months of 2000. The decrease in services and maintenance costs results from the reduction in revenues and improved utilization of Company personnel. Product Development Product development expense increased 1% to $2,032,000 in the first nine months of 2001 from $2,018,000 in the first nine months of 2000. Product development as a percentage of revenues increased to 16% in the first nine months of 2001 from 12% in the first nine months of 2000, reflecting the Company's commitment to expanding and improving the capabilities of its suite of software products. The increase reflects the Company's commitment to expanding and improving the capabilities of its AllianceEnterprise Suite of CRM software products. The Company is developing its software using Microsoft and Internet technologies to integrate and automate business processes for managing equipment sales and service delivery. Sales and Marketing Sales and marketing expense decreased 24% to $4,027,000 in the first nine months of 2001 from $5,312,000 in the first nine months of 2000. This decrease resulted primarily from lower personnel costs associated with the Company's restructuring and lower commission resulting from lower sales. As a percentage of revenues, sales and marketing expenses decreased slightly from 32% in 2000 to 31% in 2001, which is a reflection of the Company's continued effort to focus its marketing effort on cost effective means to increase market share and expand its presence through both direct and indirect channels. General and Administrative General and administrative expense decreased 36% to $1,863,000 in the first nine months of 2001 from $2,917,000 in the first nine months of 2000. The decrease resulted from cost savings realized from the restructuring which occurred at the end of the second quarter in 2000, exchange gains recognized on the translation of subsidiaries' financial statements to U.S. dollars in 2001 compared to losses in 2000 as well as a favorable outcome on an arbitration case which resulted in the reversal of a $250,000 accrued expense. Interest Income, net Net interest income decreased $1,122,000 to $262,000 in the first nine months of 2001 from $1,384,000 in the first nine months of 2000. The decrease is attributable to both lower marketable securities, some of which were liquidated in 2000 to pay a special dividend on June 30, 2000, and a lower interest rate environment on the Company's remaining marketable securities. 10 International Operations Total revenue from the Company's international operations decreased by $3,296,000, or 47%, to $3,702,000 in first nine months of 2001 from $6,998,000 in the same nine months of 2000. The decrease in revenue from international operations was primarily attributable to decreased license sales, principally DISPATCH-1 due to decreasing demand. International operations resulted in a $10,000 loss for the nine months ended September 30, 2001 as compared to a loss of $697,000 for the nine months ended September 30, 2000. Liquidity and Capital Resources Net cash provided by operating activities was $591,000 for the nine months ended September 30, 2001, compared to $3,360,000 of cash used for the nine months ended September 30, 2000. The $3,951,000 improvement in operating cash flow was primarily attributable to a lower net loss than last year, improved collections of accounts receivable and lower payments of accounts payable, partially offset by an increase in deferred revenues recognized. The Company's investing activities used $152,000 of cash in the first nine months of 2001 compared to generating $30,891,000 in the first nine months of 2000. The significant difference from last year was the liquidation of investments in 2000 to fund the June 30, 2000 dividend payment of $30,376,000. The Company used $322,000 for financing activities during the nine months ended September 30, 2001 compared to using $29,607,000 in the first nine months of 2000. Most of the financing expenditures for the nine months ended September 30, 2001 were for the purchase of $229,000 of treasury stock. For the nine months ended September 30, 2000, most of the use of cash was attributable to the June 30, 2000 dividend payment. This was partially offset by increased proceeds from the exercise of stock options and employee stock purchase plan At September 30, 2001, the Company had a working capital ratio of 2.5:1, with cash and investments available for sale of $8,345,000. The Company believes that it has adequate cash resources to make the investments necessary to maintain or improve its current position and to sustain its continuing operations for the foreseeable future. The Company does not anticipate that its operations or financial condition will be affected materially by inflation. Variability of Quarterly Results and Potential Risks Inherent in the Business The Company's operations are subject to a number of risks, which are described in more detail in the Company's prior SEC filings. Risks which are unique to the Company on a quarterly basis, and which may vary from quarter to quarter, include but are not limited to the following: o The Company's quarterly operating results have in the past varied and may in the future vary significantly depending on factors such as the size, timing and recognition of revenue from significant orders, the timing of new product releases and product enhancements, and market acceptance of these new releases and enhancements, increases in operating expenses, and seasonality of its business. o The Company's future success will depend in part on its ability to increase licenses of ServiceAlliance and other new product offerings, and to develop new products and product enhancements to complement its existing field service offerings. o The Customer Relationship Management (CRM) software market is intensely competitive. o International sales for the Company's products and services, and the Company's expenses related to these sales, continue to be a substantial component of the Company's operations. International sales are subject to a variety of risks, including difficulties in establishing and managing international operations and in translating products into foreign languages. o The market price of the common stock could be subject to significant fluctuations in response to, and may be adversely affected by, variations in quarterly operating results, developments in the software industry, adverse earnings or other financial announcements of the Company's customers and general stock market conditions, as well as other factors. 11 Item 3. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK Interest Rate Risk. The Company's exposure to market risk for changes in interest rates relate primarily to the Company's investment portfolio. The Company does not have any derivative financial instruments in its portfolio. The Company places its investments in instruments that meet high credit quality standards. The Company is adverse to principal loss and ensures the safety and preservation of its invested funds by limiting default risk, market risk and reinvestment risk. As of September 30, 2001, the Company's investments consisted of U.S. government agencies securities, commercial paper and corporate bonds. The Company does not expect any material loss with respect to its investment portfolio. Foreign Currency Risk. The Company does not use foreign currency forward exchange contracts or purchased currency options to hedge local currency cash flows or for trading purposes. All sales arrangements with international customers are denominated in foreign currency. The Company does not expect any material loss with respect to foreign currency risk. 12 PART II - OTHER INFORMATION Item 1. Legal Proceedings From time to time, the Company is involved in litigation relating to claims arising out of its operations in the normal course of business. The Company is not involved in any legal proceedings, which would, in management's opinion, have a material adverse effect on the Company's business or results of operations. Item 2. Changes in Securities and Use of Proceeds There have been no changes in securities during the quarter ended September 30,2001. Item 3. Defaults Upon Senior Securities There have been no defaults by the Company on any Senior Securities during the quarter ended September 30, 2001. Item 4. Submission of Matters to a Vote of Security Holders At the Annual Meeting of Stockholders held on August 10, 2001, pursuant to the Notice of Annual Meeting of Stockholders dated July 5, 2001, the following actions were taken: 1. The proposal to elect Zack B. Bergreen, Barry M. Goldsmith, Adrian A. Peters and Isidore Sobkowski as directors, to hold office until the 2002 Annual Meeting of Stockholders and until their successors are elected and qualified, was approved (13,834,510 shares in favor, 43,799 shares withheld and no shares abstaining). 2. The proposal to adopt the 2001 Stock option Plan was approved (10,143,699 shares in favor; 186,996 shares against; and 27,873 shares abstaining). 3. The proposal to appoint BDO Seidman LLP as independent auditors for the Company for the fiscal year ending December 31, 2001 was approved (13,832,874 shares in favor; 31,579 shares against; and 13,856 shares abstaining). No other matters were submitted to a vote of the Company's stockholders during the third quarter of the fiscal year covered by this report through the solicitation of proxies or otherwise. Item 5. Other Information None. Item 6. Exhibits and Reports on Form 8-K (A) Exhibits (27) Financial Data Schedule (B) Reports on Form 8-K None. 13 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized this 13th day of November 2001. ASTEA INTERNATIONAL INC. By: /s/Zack B. Bergreen ------------------------------- Zack Bergreen Chief Executive Officer (Principal Executive Officer) By: /s/Fredric Etskovitz ------------------------------- Fredric Etskovitz Chief Financial Officer (Principal Financial and Chief Accounting Officer) 14