EXHIBIT 4.2

                                SECOND AMENDMENT
                                     to the
                                CREDIT AGREEMENT


                  SECOND   AMENDMENT,   dated  as  of  April  11,   2003   (this
"Amendment"),  to the Credit  Agreement,  dated as of May 24, 2002,  as amended,
supplemented or otherwise  modified from time to time (the "Credit  Agreement"),
among IKON Office  Solutions,  Inc., an Ohio corporation  (the  "Company"),  IOS
Capital, LLC, a Delaware limited liability company ("IOSC"),  IKON Capital, PLC,
an English company, and IKON Capital,  Inc., a Canadian corporation (each of the
above,  individually,  a "Borrower",  and collectively,  the  "Borrowers"),  the
Lenders  from time to time  parties to the Credit  Agreement,  J.P.  Morgan Bank
Canada,   as  Canadian   Administrative   Agent  and  JPMorgan  Chase  Bank,  as
Administrative Agent.

                              W I T N E S S E T H:

                  WHEREAS,  pursuant to the Credit  Agreement,  the Lenders have
agreed to make, and have made,  certain loans and other  extensions of credit to
the Borrowers;

                  WHEREAS,  the Company has requested  that certain  Defaults or
Events of Default that may have occurred  prior to the date of this Amendment be
waived and certain  provisions of the Credit  Agreement be amended in the manner
provided for in this Amendment; and

                  WHEREAS, the Lenders are willing to consent to the waivers and
amendments on and subject to the terms and conditions contained herein.

                  NOW  THEREFORE,  in  consideration  of the premises and mutual
covenants hereinafter set forth, the parties hereto agree as follows:

      I.    Definitions.  Unless otherwise defined herein,  terms defined in the
            Credit  Agreement  and used herein shall have the meanings  given to
            them in the Credit Agreement.

      II.   Amendments to the Credit Agreement.

2.1 Section  6.01(a).  Section 6.01(a) of the Credit Agreement is hereby amended
by deleting  the chart in its  entirety  and  substituting  in lieu  thereof the
following chart:

                                                              Corporate
            Fiscal Quarter Ending                           Leverage Ratio
                June 30, 2002                                 4.00:1.00
              September 30, 2002                              3.50:1.00
              December 31, 2002                               3.50:1.00
                March 31, 2003                                3.75:1.00




                June 30, 2003                                 3.75:1.00
              September 30, 2003                              3.75:1.00
              December 31, 2003                               3.25:1.00
                March 31, 2004                                3.00:1.00
                June 30, 2004                                 3.00:1.00
              September 30, 2004                              3.00:1.00
              December 31, 2004                               3.00:1.00
        March 31, 2005 and thereafter                         3.00:1.00

      III.  Waiver.  The Lenders and the  Administrative  Agent hereby waive any
Default or Event of Default under Article VII of the Credit  Agreement  that may
have occurred  prior to the date of this Amendment as a result of the Borrowers'
non-compliance  with the Corporate  Leverage Ratio for the fiscal quarter ending
March 31, 2003.

      IV. Conditions Precedent.  This Amendment shall become effective as of the
date when each of the  conditions  precedent  set forth  below  shall  have been
fulfilled:

      4.1  Amendment.  The  Administrative  Agent (or its  counsel)  shall  have
received this Amendment,  executed and delivered by a duly authorized officer of
the Borrowers and each Lender.

      4.2 Consent. The Administrative Agent (or its counsel) shall have received
an Acknowledgment and Consent, in the form of Exhibit A hereto, executed by each
Subsidiary Guarantor.

      4.3  Payment  of  Fees.  The  Borrowers  shall  have  paid all fees of the
Administrative  Agent  that are  reasonably  incurred  in  connection  with this
Amendment.

      V. General.

      5.1 Representation and Warranties.  The representations and warranties set
forth in the Credit  Agreement are, after giving effect to this Amendment,  true
and correct in all  material  respects as if made on and as of the date  hereof,
except as they may specifically relate to an earlier date.

      5.2 Continuing  Effect of the Credit  Agreement.  This Amendment shall not
constitute an amendment or waiver of any  provision of the Credit  Agreement not
expressly referred to herein and shall not be construed as an amendment,  waiver
or consent to any action on the part of any party  hereto that would  require an
amendment,  waiver or consent of the Administrative  Agent or the Lenders except
as expressly stated herein.  Except as expressly

                                       2



waived or amended hereby,  the provisions of the Credit  Agreement are and shall
remain in full force and effect.

      5.3 Amendment,  Etc. This Amendment may be amended, waived,  discharged or
terminated  only by an instrument  in writing  signed by the party against which
enforcement of such amendment, waiver, discharge or termination is sought.

      5.4 Amendment Binding.  This Amendment shall be binding upon, inure to the
benefit  of and be  enforceable  by the  parties  hereto  and  their  respective
successors and permitted assigns.

      5.5 GOVERNING LAW. THIS AMENDMENT  SHALL BE GOVERNED BY, AND CONSTRUED AND
INTERPRETED IN ACCORDANCE WITH, THE LAW OF THE STATE OF NEW YORK.

      5.6  Counterparts.  This  Amendment  may  be  executed  in any  number  of
counterparts by the parties hereto,  each of which counterparts when so executed
shall be an original,  but all counterparts  taken together shall constitute one
and the same instrument.

                                       3



                  IN WITNESS  WHEREOF,  the  parties  hereto  have  caused  this
Amendment to be duly executed and delivered by their  respective duly authorized
officers as of the day and year first above written.

                                     IKON OFFICE SOLUTIONS, INC.


                                     By /s/ KATHLEEN M. BURNS
                                     ---------------------------------
                                          Name: Kathleen M. Burns
                                          Title:  Vice President and Treasurer


                                     IOS CAPITAL, LLC


                                     By /s/ KATHLEEN M. BURNS
                                     ---------------------------------
                                          Name:  Kathleen M. Burns
                                          Title:   Vice President and Treasurer


                                     IKON CAPITAL, PLC


                                     By s/ KATHLEEN M. BURNS
                                     ---------------------------------
                                          Name:  Kathleen M. Burns
                                          Title:


                                     IKON CAPITAL, INC.


                                     By s/ KATHLEEN M. BURNS
                                     ---------------------------------
                                          Name:  Kathleen M. Burns
                                          Title:   Treasurer





                                     JPMORGAN CHASE BANK, individually and as
                                     Administrative  Agent,


                                     By /s/ ROBERT T. SACKS
                                     ---------------------------------
                                           Name:  Robert T. Sacks
                                           Title:    Managing Director





                                     J.P. MORGAN BANK CANADA, as
                                     Canadian     Administrative
                                     Agent,


                                     By /s/ CHRISTINE CHAN
                                     ---------------------------------
                                           Name:  Christine Chan
                                           Title:    Vice President





                                     BANK OF AMERICA, N.A.


                                     By /s/ B. KENNETH BURTON, JR.
                                     ---------------------------------
                                           Name:  B. Kenneth Burton, Jr.
                                           Title:   Vice President




                                     THE BANK OF NEW YORK


                                     By /s/ DAVID S. CSATARI
                                     ---------------------------------
                                           Name:  David S. Csatari
                                           Title:    Vice President





                                     DEUTSCHE BANK AG
                                     New York Branch


                                     By /s/ CHRISTINE DALLWITZ
                                     ---------------------------------
                                           Name: Christine Dallwitz
                                           Title:   Director


                                     By /s/ HANS-YOSEF THIELE
                                     ---------------------------------
                                           Name: Hans-Yosef Thiele
                                           Title:   Director





                                     FIFTH THIRD BANK


                                     By /s/ CHRISTINE L. WAGNER
                                     ---------------------------------
                                           Name:  Christine L. Wagner
                                           Title:   Assistant Vice President





                                     LEHMAN COMMERCIAL PAPER INC.


                                     By /s/ SUZANNE FLYNN
                                     ---------------------------------
                                           Name:  Suzanne Flynn
                                           Title:   Authorized Signatory




                                     PNC BANK, NATIONAL ASSOCIATION


                                     By /s/ KAREN L. KOOMAN
                                     ---------------------------------
                                           Name:  Karen L. Kooman
                                           Title:    Vice President




                                     THE ROYAL BANK OF SCOTLAND PLC


                                     By /s/ JAYNE SEAFORD
                                     ---------------------------------
                                           Name:  Jayne Seaford
                                           Title:   Senior Vice President




                                     WACHOVIA BANK, NATIONAL ASSOCIATION


                                     By /s/ ANNE L. SAYLES
                                     ---------------------------------
                                           Name:  Anne L. Sayles
                                           Title:    Director



                                                                      EXHIBIT A


                           ACKNOWLEDGMENT AND CONSENT
                 TO THE SECOND AMENDMENT TO THE CREDIT AGREEMENT

      Reference  is made to the  Credit  Agreement  described  in the  foregoing
Amendment  (the "Credit  Agreement";  terms defined in the Credit  Agreement and
used in this  Acknowledgement  and Consent shall have the meanings given to such
terms in the Credit Agreement). Each of the undersigned Subsidiary Guarantors do
hereby (i) consent and agree to the foregoing Amendment and (ii) acknowledge and
agree that the  guarantees  and grants of security  interests  contained  in the
Subsidiary  Guarantee  are,  and shall  remain,  in full force and effect  after
giving effect to the foregoing Amendment and all prior modifications, if any, to
the Credit Agreement.


                             IKON OFFICE SOLUTIONS TECHNOLOGY SERVICES, LLC


                             By:  /s/ WILLIAM S. URKIEL
                             -------------------------------------
                             Name:  William S. Urkiel
                             Title:    Vice President and Manager


                             IKON OFFICE SOLUTIONS WEST, INC.


                             By:  /s/ STEPHEN RINALDI
                             -------------------------------------
                             Name:  Stephen Rinaldi
                             Title:   Vice President and Director



                             IKON REALTY, INC.


                             By:  /s/ WILLIAM S. URKIEL
                             -------------------------------------
                             Name:  William S. Urkiel
                             Title:    President and Sole Director



                             INA NORTH AMERICA HOLDINGS, INC.


                             By:  /s/ WILLIAM S. URKIEL
                             -------------------------------------
                             Name:   William S. Urkiel
                             Title:     President and Director