IKON GE Vendor Financial Services Definitive Agreement December 11, 2003 [GRAPHICS OMITTED] Matthew J. Espe, Chairman & CEO William S. Urkiel, Sr. Vice President & CFO - -------------------------------------------------------------------------------- IKON Document Efficiency At Work Investment Considerations The following presentation includes information about IKON's financial and business goals and strategies which constitute "forward-looking" statements within the meaning of the federal securities laws. These forward-looking statements include, but are not limited to, statements regarding the following: the future benefits of a strategic relationship with GE Vendor Financial Services, including improvements to balance sheet, strong earnings stream and cash flows and financial flexibility; increased financing options to customers; high standards of customer service; organic growth in core business; proceeds from the transaction; and potential fees and profit-sharing under the Program Agreement. Such forward-looking statements reflect the current views of IKON with respect to future events and are subject to certain risks, uncertainties and assumptions that could affect IKON's current plans, anticipated actions, and future results and described in IKON's filings with the Securities and Exchange Commission. Certain information contained in this presentation may be noted as non-GAAP financial information. - -------------------------------------------------------------------------------- IKON Document Efficiency At Work 2 Speaker [GRAPHIC OMITTED] Matthew J. Espe Chairman and Chief Executive Officer "For IKON, this alliance with GE Vendor Financial Services will give our customers access to a world-class financing capability, complementing our best in class technologies from industry leaders such as Canon, Ricoh, EFI and HP. This is a strategic relationship that will substantially improve our balance sheet; and it provides for a strong earnings stream and cash flows, while freeing a significant amount of invested capital." - -------------------------------------------------------------------------------- IKON Document Efficiency At Work 3 Announcement Highlights IKON transitions out of U.S. leasing business Strategic alliance with GE Vendor Financial Services ("GE") for lease financing in the U.S. and Canada o IKON signs definitive asset purchase agreement with GE o GE will purchase certain assets and liabilities of IOS Capital's portfolio o IKON to receive approximately $1.5 billion in gross proceeds o IKON and GE will enter into a Program Agreement: o Future lease originations through GE as preferred lease-financing source o IKON's financing profits substituted for fee & profit-sharing structures - -------------------------------------------------------------------------------- IKON Document Efficiency At Work All figures are based on a 9/30/03 balance sheet and are subject to change based on the final closing date. 4 Strategic Highlights o Improved financial flexibility o Unlocking value of the leasing business o Financially compelling o Fees and profit-sharing opportunities o Gross cash proceeds of approximately $1.5 billion o Accretive to the business o Long-term strategic relationship o Enhances our high-quality lease program with solid industry partner; broader credit capabilities o Maintain business knowledge; seamless customer transition through high-quality Macon organization - -------------------------------------------------------------------------------- IKON Document Efficiency At Work All figures are based on a 9/30/03 balance sheet and are subject to change based on the final closing date. 5 Creating New Value IOS Capital o Headquartered in Macon, Georgia o 400 employees o $3.1 billion net lease receivable portfolio as of 9/30/03 o 251,000 contracts/423,000 assets o Leveraged 6:1 2003 1999 ----- ----- Percent of new equipment sales leased though IOSC 81% 66% % of portfolio on cpc contracts 57% <30% ------------------------------ Well diversified portfolio- no geographic, industry, or customer concentrations Percent of lease receivables <30 95.2% 89.5% days aged Annualized gross charge-offs 2.05% 2.95% Recoveries 44.0% 35.7% IOS Capital/GE o World-class industry experience and expertise o Retaining IKON special knowledge and relationships o Broader range of credit capabilities o Lease financing leveraged 8:1 2003 1999 ----- ----- Percent of new equipment sales leased though IOSC 81% 66% % of portfolio on cpc contracts 57% <30% Well diversified portfolio- no geographic, industry, or customer concentrations Percent of lease receivables <30 95.2% 89.5% days aged Annualized gross charge-offs 2.05% 2.95% Recoveries 44.0% 35.7% - -------------------------------------------------------------------------------- IKON Document Efficiency At Work 6 Speaker [GRAPHIC OMITTED] Bill Urkiel Senior Vice President & Chief Financial Officer - -------------------------------------------------------------------------------- IKON Document Efficiency At Work 7 Transaction Overview Assets and Liabilities Acquired by GE o $1.5 billion of net assets and liabilities transferred o GE will continue to utilize IOS Capital's facility in Macon, Georgia o All of IOS Capital's employees will be offered employment with GE Assets and Liabilities Retained by IKON o IKON will assume the following assets and liabilities of IOS Capital: o Approximately $1.4 billion of net lease receivables and $1.2 billion of related ABS debt o $350 million of Senior Unsecured Notes due June 2008 o $300 million of Convertible Subordinated Notes o IKON will retain the Canadian lease assets and liabilities Program Agreement o GE will become IKON's preferred financing source for the U.S. and Canada o IKON will receive a base origination fee (3%) o IKON will receive a volume origination fee (5%) for the first five years for providing exclusive services related to lease generation o IKON will become GE's preferred remarketing agent for IKON equipment o GE and IKON will share in profits relating to residual remarketing and loss recovery - -------------------------------------------------------------------------------- IKON Document Efficiency At Work All figures are based on a 9/30/03 balance sheet and are subject to change based on the final closing date. 8 Financial Highlights Gross proceeds from the sale of assets o Approximately $1.5 billion and transfer of debt and other liabilities o Approximately $1 billion net, after conduit and, deferred tax payments, and retained liquid assets Base origination fee o 3% on funded volume o 5 years; additional 3 or 5 year renewal option Volume origination fee o 5% on up to $1 billion of funded volume per year o Initial 5 year term of the agreement Total origination fees o Approximately $90 - $100 million in Year 1 Sharing of profits from remarketing o Approximately $10 - $20 million in Year 1 and other services o 5 years; additional 3 or 5 year renewal option Pre-tax earnings contribution from retained assets o Approximately $90 - $100 million over several years - -------------------------------------------------------------------------------- IKON Document Efficiency At Work All figures are based on a 9/30/03 balance sheet and are subject to change based on the final closing date. 9 Pro Forma Capitalization IKON Consolidated ($ in millions) Summary of current transaction Preliminary Reclass & Unaudited Transaction of Unsecured Pro Forma (9/30/03) Adjustments Debt (9/30/03) ------------ ------------- ------------- ---------- (unaudited) Cash and cash equivalents $ 360 $991 (1) $1,351 Lease receivables, net 3,576 (1,751) 1,825 Debt Asset securitization conduits $ 514 $(514) $- Convertible subordinated notes 300 - (300) - Notes due June 2004 35 - (35) - Notes due June 2008 350 - (350) - Other notes payable 21 (21) - Lease-backed notes 1,563 (411) 1,152 - ----------------------------------------------------------------------------------------------------- Debt of domestic finance subsidiary 2,783 (946) (685) 1,152 Debt of foreign finance subsidiaries 226 - 226 - ----------------------------------------------------------------------------------------------------- Debt of finance subsidiaries 3,009 (946) (685) 1,378 Non-lease financing debt 430 - 685 1,115 - ----------------------------------------------------------------------------------------------------- Total debt $3,438 $(946) $- $2,492 ===================================================================================================== Equity 1,635 - - 1,635 Total Capitalization $5,074 $(946) $- $4,128 ===================================================================================================== Total Debt/Capital 67.8% 60.4% Debt/Capital excluding lease-financing 20.8% 40.5% - ----------------------------------------------------------------------------------------------------- ____________________________ 1. Reflects the repayment of asset securitization conduits. All figures are based on a 9/30/03 balance sheet and are subject to change based on the final closing date. 10 Shareholder Value Unleash shareholder value through seven strategic priorities Enhance growth platforms Supplier Channel Business Integration Expansion Mix Shift Drive efficiencies into every e-IKON Process Asset area of the organization Improvement Management Improve financial flexibility Organizational Long-term Opportunity Development --------------------- o 2% - 5% revenue growth o Maintain gross margins o S&A to revenue < 30% o 5% to 15% EPS growth o Alternative uses of cash - -------------------------------------------------------------------------------- IKON Document Efficiency At Work 11