UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. C. 20549 Form 10-Q (Mark One)* [X] Quarterly report pursuant to section 13 or 15(d) of the Securities Exchange Act of 1934 for the quarterly period ended June 30, 1999 or [ ] Transition report pursuant to section 13 or 15(d) of the Securities Exchange Act of 1934 for the transition period from _____ to _____ Commission file number 1-5964 IKON OFFICE SOLUTIONS, INC. (Exact name of registrant as specified in its charter) OHIO 23-0334400 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) P.O. Box 834, Valley Forge, Pennsylvania 19482 (Address of principal executive offices) (Zip Code) (610) 296-8000 (Registrant's telephone number, including area code) NONE (Former name, former address and former fiscal year, if changed since last report) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No ___ * Applicable only to issuers involved in bankruptcy proceedings during the preceding five years: Indicate by check mark whether the registrant has filed all documents and reports required to be filed by Sections 12, 13 or 15(d) of the Securities Exchange Act of 1934 subsequent to the distribution of securities under a plan confirmed by a court. Yes ___ No ___ * Applicable only to corporate issuers: Indicate the number of shares outstanding of each of the issuer's classes of common stock, as of July 31, 1999. Common Stock, no par value 149,124,413 shares INDEX IKON OFFICE SOLUTIONS, INC. PART I. FINANCIAL INFORMATION Item 1. Financial Statements (Unaudited) Consolidated Balance Sheets--June 30, 1999 and September 30, 1998 Consolidated Statements of Operations--Three and Nine Months ended June 30, 1999 and June 30, 1998 Consolidated Statements of Cash Flows--Nine Months ended June 30, 1999 and June 30, 1998 Notes to Consolidated Financial Statements-- June 30, 1999 Item 2. Management's Discussion and Analysis of Results of Operations and Financial Condition and Liquidity PART II. OTHER INFORMATION Item 6. Exhibits and Reports on Form 8-K SIGNATURES PART I. FINANCIAL INFORMATION Item 1: Financial Statements (unaudited) IKON OFFICE SOLUTIONS, INC. CONSOLIDATED BALANCE SHEETS (in thousands) June 30 September 30 ASSETS 1999 1998 Current Assets Cash and cash equivalents $ 118,641 $ 963 Restricted cash 33,433 Accounts receivable, net 752,495 793,934 Finance receivables, net 876,132 827,363 Inventories 381,976 431,837 Prepaid expenses and other current assets 110,113 97,534 Deferred taxes 111,986 112,609 ----------- ----------- Total current assets 2,384,776 2,264,240 ----------- ----------- Investments and Long-Term Receivables 21,502 25,109 Long-Term Finance Receivables, net 1,661,711 1,565,674 Equipment on Operating Rental, net 95,741 110,891 Property and Equipment, at cost 521,430 499,546 Less accumulated depreciation 266,874 239,440 ----------- ----------- 254,556 260,106 ----------- ----------- Goodwill 1,391,156 1,387,390 Miscellaneous 136,968 149,400 ----------- ----------- $ 5,946,410 $ 5,762,810 =========== =========== LIABILITIES AND SHAREHOLDERS' EQUITY Current Liabilities Current portion of long-term debt $ 87,388 $ 56,358 Current portion of long-term debt, finance subsidiaries 994,786 726,159 Notes payable 10,066 87,180 Trade accounts payable 185,837 245,520 Accrued salaries, wages and commissions 115,496 115,101 Deferred revenues 197,358 211,824 Other accrued expenses 321,415 326,725 ----------- ----------- Total current liabilities 1,912,346 1,768,867 ----------- ----------- Long-Term Debt 717,122 712,384 Long-Term Debt, Finance Subsidiaries 1,299,112 1,374,478 Deferred Taxes 351,563 325,488 Other Long-Term Liabilities 156,966 154,305 Shareholders' Equity Series BB conversion preferred stock, no par value, 9/98 - 3,877 depositary shares issued and outstanding 290,170 Common stock, no par value: Authorized - 300,000 shares Issued 6/99 - 149,193 shares; 9/98 - 137,139 shares 1,007,547 689,195 Unearned compensation (6,610) Retained earnings 512,583 452,051 Accumulated other comprehensive income (1,800) (473) Cost of common shares in treasury: 6/99 - 79 shares; 9/98 - 124 shares (2,419) (3,655) ----------- ----------- 1,509,301 1,427,288 ----------- ----------- $ 5,946,410 $ 5,762,810 =========== =========== See notes to consolidated financial statements. IKON OFFICE SOLUTIONS, INC. CONSOLIDATED STATEMENTS OF OPERATIONS (in thousands, except per share amounts) Three Months Ended Nine Months Ended June 30 June 30 ------------------------------ ------------------------------ 1999 1998 1999 1998 -------------- ------------- -------------- ------------- Revenues Net sales $ 719,047 $ 721,044 $ 2,146,828 $ 2,236,092 Service and rentals 586,850 594,806 1,754,734 1,740,694 Finance income 79,570 78,878 252,972 223,788 -------------- ------------- -------------- ------------- 1,385,467 1,394,728 4,154,534 4,200,574 -------------- ------------- -------------- ------------- Costs and Expenses Cost of goods sold 500,614 520,442 1,464,723 1,490,189 Service and rental costs 331,240 351,701 1,007,930 1,028,514 Finance interest expense 30,553 33,171 92,539 96,876 Selling and administrative 455,043 543,703 1,393,917 1,450,307 Loss from asset impairment 20,000 20,000 Transformation costs 16,539 54,250 -------------- ------------- -------------- ------------- 1,317,450 1,485,556 3,959,109 4,140,136 -------------- ------------- -------------- ------------- Operating income (loss) 68,017 (90,828) 195,425 60,438 Interest expense 17,031 17,684 55,573 50,956 -------------- ------------- -------------- ------------- Income (loss) before taxes 50,986 (108,512) 139,852 9,482 Income taxes (benefit) 23,708 (19,867) 61,031 30,852 -------------- ------------- -------------- ------------- Net Income (loss) 27,278 (88,645) 78,821 (21,370) Less: Preferred Dividends 4,885 14,655 -------------- ------------- -------------- ------------- Available to Common Shareholders $ 27,278 $ (93,530) $ 78,821 $ (36,025) ============== ============= ============== ============= Basic and Diluted Earnings (Loss) Per Share $ 0.18 $ (0.69) $ 0.53 $ (0.27) ============== ============= ============== ============= Cash Dividends Per Share of Common Stock $ 0.04 $ 0.04 $ 0.12 $ 0.12 ============== ============= ============== ============= See notes to consolidated financial statements. IKON OFFICE SOLUTIONS, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS (in thousands) Nine Months Ended June 30 ------------------------------------- 1999 1998 ------------------------------------- Operating Activities Net income $ 78,821 $ (21,370) Additions (deductions) to reconcile net income to net cash provided by operating activities Depreciation 103,040 101,219 Amortization 45,543 50,152 Provisions for losses on accounts receivable 25,743 46,421 Provision for deferred taxes 32,000 14,000 Gain on asset securitizations (25,360) (3,145) Loss from asset impairment 20,000 Changes in operating assets and liabilities, net of effects from acquisitions: Decrease (increase) in accounts receivable 21,904 (27,364) Decrease (increase) in inventories 51,332 (26,802) Decrease (increase) in prepaid expenses and other current assets 8,909 (10,445) (Decrease) increase in accounts payable, deferred revenues and accrued expenses (85,625) 19,473 Miscellaneous 9,779 (10,013) ------------- -------------- Net cash provided by operating activities 266,086 152,126 Investing activities Proceeds from the sale of property and equipment 14,644 11,658 Cost of companies acquired, net of cash acquired (24,419) (41,186) Expenditures for property and equipment (72,617) (91,228) Expenditures for equipment on operating rental, net (28,270) (56,540) Purchase of miscellaneous assets (2,934) (9,042) Finance receivables - additions (953,475) (1,156,662) Finance receivables - collections 668,678 626,042 Proceeds from sale of finance subsidiaries' lease receivables 399,446 162,095 Repurchase of finance subsidiary's lease receivables (250,000) ------------- -------------- Net cash used in investing activities (248,947) (554,863) Financing activities Short-term borrowing repayments, net (77,114) (172,398) Proceeds from issuance of long-term debt 56,387 259,356 Proceeds from option exercises and sale of treasury shares 4,803 17,566 Long-term debt repayments (23,143) (17,704) Finance subsidiaries' debt - issuance 750,941 601,892 Finance subsidiaries' debt - repayments (559,991) (267,890) Dividends paid (17,743) (30,830) Deposit to restricted cash (33,433) Purchase of treasury shares (168) (3,963) ------------- -------------- Net cash provided by financing activities 100,539 386,029 Net increase (decrease) in cash and cash equivalents 117,678 (16,708) Cash at beginning of year 963 21,341 ------------- -------------- Cash and cash equivalents at end of period $ 118,641 $ 4,633 ============= ============== See notes to consolidated financial statements. IKON OFFICE SOLUTIONS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS JUNE 30, 1999 Note 1: Basis of Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles for interim financial information and the instructions to Form 10-Q and Rule 10-01 of Regulation S-X. In the opinion of management, all adjustments (consisting of normal recurring accruals) considered necessary for a fair presentation have been included. For further information, refer to the consolidated financial statements and footnotes thereto included in the Company's annual report on Form 10-K/A for the year ended September 30, 1998. Certain prior year amounts have been reclassified to conform to the current year presentation. Note 2: Asset Securitization In addition to the $410 million of asset securitizations in place at the end of fiscal 1998 in the U.S. and Canada, in December 1998, the Company's U.S. finance subsidiary entered into an asset securitization transaction whereby it sold $366.6 million in direct financing lease receivables for $250 million in cash and a retained interest in the remainder. The agreement is for an initial three-year term with certain renewal provisions and was structured as a revolving asset securitization so that as collections reduce previously sold interests in the pool of leases, additional leases can be sold up to $250 million. The terms of the agreement provide that the Company will continue to service the lease portfolio for the securitization provider. The Company recognized a pretax gain of $14.3 million during the first quarter of fiscal 1999 on this agreement and additional gains on the revolving portion of all agreements of $11.1 million, for total a total gain of $25.4 million for the nine months ended June 30, 1999. On May 25, 1999, the Company's U.S. finance subsidiary repurchased the leases sold in this transaction with the proceeds from the lease-backed notes described below. Note 3: Leased-backed Notes On May 19, 1999, IKON Receivables, LLC (an affiliate of the U.S. finance subsidiary) publicly issued approximately $752 million of lease-backed notes (the "Notes") under a $1.825 billion shelf registration statement. Class A-1 Notes totaling $304,474,000 have a stated interest rate of 5.11%, Class A-2 Notes totaling $61,579,000 have a stated interest rate of 5.60%, Class A-3 Notes totaling $304,127,000 have a stated interest rate of 5.99% and Class A-4 Notes totaling $81,462,000 have a stated interest rate of 6.23%. The transaction was structured using two special purpose limited liability companies: IKON Receivables-1, LLC, of which the Company's U.S. finance subsidiary is the sole member, and IKON Receivables, LLC, of which IKON Receivables-1, LLC is the sole member. The Company's U.S. finance subsidiary contributed to IKON Receivables-1, LLC a pool of office equipment leases or contracts and related assets (the "Asset Pool"), and IKON Receivables-1, LLC transferred them to IKON Receivables, LLC, which is the issuer of the Notes. The Notes are secured by the Asset Pool and the payments on the Notes are made from payments on the leases. The Company's U.S. finance subsidiary received approximately $749 million in net proceeds from the sale of the Notes and used $250 million of that amount to repurchase previously sold leases. The repurchased leases were contributed as part of the Asset Pool. Restricted cash on the balance sheet represents cash that has been collected on the lease receivables in the Asset Pool, which must be used to repay the Notes. Note 4: Conversion of Series BB Preferred Stock On October 1, 1998, each of the outstanding depositary shares of the Series BB Preferred Stock automatically converted to 2.4972 shares of common stock per depositary share, resulting in the issuance of 9,682,143 common shares. The common stock account increased by $290.2 million to reflect the conversion. There was no change to total shareholders' equity. IKON OFFICE SOLUTIONS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONT.) JUNE 30, 1999 Note 5: Transformation Costs In September 1995, the Company announced its transformation program to change its organization into a more cohesive and efficient network by building a uniform information technology system and implementing best practices for critically important management functions throughout the IKON companies. The Company substantially completed the transformation program as of September 30, 1998. The transformation involved a variety of activities, including consolidating purchasing, inventory control, logistics and other activities into thirteen customer service centers in the U.S., establishing a single financial processing center, building a common information technology system, adopting a common name and common benefit programs. Transformation costs in the first nine months of fiscal 1998 of $54.3 million relate principally to severance and other employee-related costs, including temporary labor ($36.7 million), facility consolidation costs, including lease buyouts and write-offs of leasehold improvements ($12.2 million), and technology conversion costs ($5.4 million). Cash of $9.9 million was expended during the first nine months of fiscal 1999, reducing the September 30, 1998 severance and lease buyout accruals to $4.0 million and $6.2 million, respectively, at June 30, 1999. Note 6: Comprehensive Income As of October 1, 1998, the Company adopted Statement of Financial Accounting Standards No. 130, "Reporting Comprehensive Income" (SFAS 130). SFAS 130 establishes rules for the reporting and presentation of comprehensive income and its components. SFAS 130 requires foreign currency translation adjustments, equity adjustments related to pension liabilities and mark to market adjustments on retained interests in lease receivables to be included in other comprehensive income. Equity accounts as of September 30, 1998 have been reclassified to conform to the requirements of SFAS 130. The adoption of SFAS 130 did not impact the Company's net income or total shareholders' equity. Total comprehensive income is as follows (in thousands): Three Months Ended Nine Months Ended June 30 June 30 1999 1998 1999 1998 -------- -------- -------- -------- Net income $ 27,278 ($88,645) $ 78,821 ($21,370) Foreign currency translation adjustments (1,562) (191) (1,327) (470) Mark to market adjustment, net of tax (1,128) 0 -------- -------- -------- -------- Total comprehensive income $ 24,588 ($88,836) $ 77,494 ($21,840) ======== ======== ======== ======== Note 7: Income Tax Benefit During the second quarter of fiscal 1999, the Company recorded a one-time tax benefit of $4.0 million related to restructuring the European leasing operations. Excluding the one-time benefit, diluted earnings per share for the nine months ended June 30, 1999 would have been $.50. IKON OFFICE SOLUTIONS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONT.) JUNE 30, 1999 Note 8: Earnings Per Share The following table sets forth the computation of basic and diluted earnings per share (in thousands): For the fiscal quarter ended 6/30/99 6/30/98 ------------------------------------------------------------------------------ Numerator: Net income $ 27,278 $ (88,645) Preferred stock dividends 4,885 --------- --------- Numerator for basic and diluted earnings per share - income available to common shareholders $ 27,278 $ (93,530) ========= ========= Denominator: Weighted average shares 148,422 135,465 Contingently issuable shares 365 116 --------- --------- Denominator for basic earnings per share - weighted average shares 148,787 135,581 Effect of dilutive securities: Additional contingently issuable shares 157 Employee stock options 171 --------- Dilutive potential common shares 328 Denominator for diluted earnings per share - adjusted weighted average shares and assumed conversions 149,115 135,581 ========= ========= Basic earnings (loss) per share $ 0.18 ($ 0.69) ========= ========= Diluted earnings (loss) per share $ 0.18 ($ 0.69) ========= ========= For the nine months ended 6/30/99 6/30/98 ------------------------------------------------------------------------------ Numerator: Net income $ 78,821 $ (21,370) Preferred stock dividends 14,655 --------- --------- Numerator for basic and diluted earnings per share - income available to common shareholders $ 78,821 $ (36,025) ========= ========= Denominator: Weighted average shares 147,748 134,681 Contingently issuable shares 828 118 --------- --------- Denominator for basic earnings per share - weighted average shares 148,576 134,799 IKON OFFICE SOLUTIONS, INC NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONT.) JUNE 30, 1999 Note 8: Earnings Per Share (continued) Effect of dilutive securities: Additional contingently issuable shares 253 Employee stock options 132 --------- Dilutive potential common shares 385 Denominator for diluted earnings per share - adjusted weighted average shares and assumed conversions 148,961 134,799 ========= ========= Basic earnings (loss) per share $ 0.53 ($ 0.27) ========= ========= Diluted earnings (loss) per share $ 0.53 ($ 0.27) ========= ========= Options to purchase 6,319,528 shares of common stock at $14.00 per share to $56.42 per share were outstanding during the third quarter of fiscal 1999 and options to purchase 3,496,536 shares of common stock at $26.53 per share to $62.93 per share were outstanding during the third quarter of fiscal 1998 but were not included in the computation of diluted earnings per share because the options' exercise prices were greater than the average market price of the common shares and, therefore, the effect would be antidilutive. The Company's Series BB conversion preferred stock is excluded from the diluted calculation for the quarter and nine months ended June 30, 1998 because the effect of adding 9,682,143 shares and deleting the preferred dividends to reflect assumed conversion would be antidilutive. Note 9: Shareholder Lawsuit The Company and certain current and former principal officers and employee directors were named as defendants in a series of purported class action complaints which were purportedly filed on behalf of purchasers of the Company's common stock. The complaints were filed in the United States District Court for the Eastern District of Pennsylvania following the issuance of the Company's August 14, 1998 earnings release. By court order dated November 30, 1998 the Court appointed co-lead counsel. By court order dated December 3, 1998, all the complaints were consolidated. The consolidated complaint was filed on December 18, 1998 and alleges that the defendants publicly disseminated a series of false and misleading statements, including filings with the Securities and Exchange Commission, concerning the Company's revenue, profitability and financial condition, in violation of the federal securities law. The plaintiffs seek to represent a class of persons who purchased or acquired the Company's equity securities between January 24, 1996 and August 13, 1998. In an amended consolidated complaint filed on June 28, 1999, Ernst & Young LLP (the Company's independent auditors) was added as a defendant. The complaint seeks unspecified compensatory and punitive damages, prejudgment interest, attorneys' fees and costs. The Company has responded to the complaint and believes that the allegations contained therein are without merit and that the outcome of the proceedings will not have a material adverse effect on the financial position or overall trends in the results of operations of the Company. However, due to the inherent uncertainties of litigation, the Company cannot predict the ultimate outcome of these proceedings or the probability of any liability or losses relating thereto, and, accordingly, no provision has been made for any liability or loss that may result from the adjudication or settlement of these proceedings in the financial statements for the first nine months of fiscal 1999. An unfavorable outcome of these proceedings could have a material adverse impact on the Company's financial condition and results of operations. Item 2: Management's Discussion and Analysis of Results of Operations and Financial Condition and Liquidity The Company sells, rents and leases photocopiers, digital printers and other automated office equipment for use in both traditional and integrated office environments. The Company also provides outsourcing and imaging services and offers consulting, design, computer networking and technology training for the networked office environment. Results of Operations The discussion of the results of operations reviews the operations of the Company as reported in the Consolidated Statements of Operations. Three and Nine Months Ended June 30, 1999 Compared with the Three and Nine Months Ended June 30, 1998 Results of operations for the third quarter and year-to-date of fiscal 1999 compared to the third quarter and year-to-date of fiscal 1998 were as follows: Three Months Ended Nine Months Ended June 30 % June 30 % 1999 1998 Change 1999 1998 Change (in millions) REVENUES $1,385 $1,395 (0.7)% $4,155 $4,201 (1.1)% ====== ======= ====== ====== INCOME BEFORE TAXES: Operating income, excluding transformation costs $68.0 $(74.3) $195.4 $114.7 70.4% Transformation costs (16.5) (54.3) ------ -------- ------ ------ Operating income 68.0 (90.8) 195.4 60.4 223.5% Interest expense (17.0) (17.7) (55.5) (50.9) ------ ------- ------ ------ $51.0 $(108.5) $139.9 $9.5 1,372.6% ====== ======== ====== ====== THIRD QUARTER: The Company's third quarter revenues decreased by $10 million or .7% from the third quarter of fiscal 1998. Revenues increased from the second quarter of fiscal 1999, but were down compared to the same period in the prior fiscal year due primarily to reductions in and realignment of the sales force, as well as the closure or consolidation of 22 document services branches and two technology services branches during fiscal 1999. These actions were taken to strengthen productivity, tighten marketing disciplines and build a solid cost-competitive infrastructure. Net sales, which includes equipment revenue, decreased by $2 million or .3% in the third quarter of fiscal 1999, compared to the third quarter of fiscal 1998. Net sales were down slightly ($1 million) from the second quarter of fiscal 1999. Service and rental revenue decreased by $8 million or 1.3% compared to the third quarter fiscal 1998, but increased by $10 million from the second quarter of fiscal 1999. Finance income increased by $.7 million or .9% compared to the third quarter of fiscal 1998, due to the growth in the lease portfolio. Revenues from the Company's operations outside the U.S. were $198 million for the third quarter of fiscal 1999 compared to $181 million for the same period of the prior fiscal year. European operations increased by $28 million, due primarily to acquisitions, while Canadian revenues decreased by $10 million and other foreign operations revenue decreased by $1 million in the third quarter of fiscal 1999 compared to the third quarter of fiscal 1998. There were no acquisitions in the third quarter of fiscal 1999. The Company's operating income increased by $158.8 million compared to the prior year's quarter. Excluding transformation costs in fiscal 1998, operating income increased by $142.3 million to $68.0 million for the third quarter of fiscal 1999 compared to a loss of $74.3 million in the third quarter of fiscal 1998. During August 1998, the Company completed an in-depth review of its operations and recorded charges against earnings totaling $94 million related to the third quarter of fiscal 1998 and $16 million related to the second quarter of fiscal 1998. Excluding the third quarter charges, pre-transformation operating income would have been $19.8 million in the third quarter of fiscal 1998, compared to $68.0 million in the third quarter of fiscal 1999, an increase of $48.2 million. Gross margins in the third quarter of fiscal 1999 were 37.8%, compared to 35.1% in the same period of the prior fiscal year (37.2% excluding the third quarter charges) and 37.6% in the second quarter of fiscal 1999. This increase is primarily the result of increased service margins. The increase in service margins reflects the growing discipline and productivity from the national sales model, which includes a focus on protecting and growing aftermarket. Improved service margins are partially offset by a decline in equipment margins due to continued price pressure in analog sales and to the closing of a portion of the Company's remanufacturing operations in June 1999. Selling and administrative expense as a percent of revenue was 32.9% in the third quarter of fiscal 1999 compared to 39.0% in the third quarter of fiscal 1998 (35.9% excluding the third quarter charges). Selling and administrative expense as a percent of revenue decreased in the third quarter of fiscal 1999 from the 33.6% in the second quarter of fiscal 1999 as a result of the ongoing expense reduction programs launched in the second half of fiscal 1998. Costs associated with the Company's transformation program were $16.5 million in the third quarter of fiscal 1998. Severance and other employee costs were $10.0 million, facility consolidation costs were $5.4 million and technology conversion costs were $1.1 million. The transformation is essentially complete, and there are no significant transformation expenses in fiscal 1999. Operating income from foreign operations was $5.4 million for the third quarter of fiscal 1999, down $2.5 million from $7.9 million (excluding transformation costs) for the third quarter of fiscal 1998 and down slightly ($.3 million) from the second quarter of fiscal 1999. Canadian operating income increased by $.4 million compared to the third quarter of fiscal 1998, while European operating income decreased by $1.8 million and other foreign operations decreased by $1.1 million. Europe has been experiencing price discounting of both analog and digital products as a result of direct competition from the manufacturers. There was no material effect of foreign currency exchange rate fluctuations on the results of operations in the third quarter of fiscal 1999 compared to the third quarter of fiscal 1998. NINE MONTHS: The Company's revenues for the first nine months of fiscal 1999 decreased by $46 million or 1.1% compared to the first nine months of fiscal 1998. The first quarter of fiscal 1999 included a $14.3 million gain from an asset securitization. Excluding the securitization gain, overall revenue decreased by $60 million compared to the first nine months of fiscal 1998. Net sales, which includes equipment revenue, decreased by $89 million or 4.0% compared to the first nine months of fiscal 1998. Service and rental revenue increased by $14 million or .8%. Finance income increased $15 million, or 6.6%, excluding the gain, due to the growth in the lease portfolio. Revenues from the Company's operations outside the U.S. were $605 million for the first nine months of fiscal 1999 compared to $548 million for the same period of the prior fiscal year. European operations increased by $90 million, due primarily to acquisitions, while Canadian revenues decreased by $31 million and other foreign operations revenue decreased by $2 million in the first nine months of fiscal 1999 compared to the first nine months of fiscal 1998. In the first quarter of fiscal 1999, the Company completed five acquisitions, all in Europe. The Company's operating income increased by $135.0 million in the first nine months of fiscal 1999 compared to the first nine months of fiscal 1998. Excluding transformation costs in fiscal 1998 and the gain from the asset securitization in fiscal 1999, operating income increased by $66.4 million to $181.1 million for the first nine months of fiscal 1999 compared to $114.7 million for the first nine months of the prior fiscal year. Year to date operating income for fiscal 1998 was impacted by the $110 million of charges noted above. Costs associated with the Company's transformation program were $54.3 million in the first nine months of fiscal 1998. Severance and other employee costs were $36.7 million, facility consolidation costs were $12.2 million and technology conversion costs were $5.4 million. The transformation is essentially complete and there are no significant transformation expenses in fiscal 1999. Operating income from foreign operations was $14.6 million for the first nine months of fiscal 1999, down $16.7 million from $31.3 million (excluding transformation costs) for the first nine months of fiscal 1998. European operations decreased by $6.6 million compared to the same period in the prior fiscal year, while Canadian operating income decreased by $8.0 million and other foreign operations decreased by $2.1 million. There was no material effect of foreign currency exchange rate fluctuations on the results of operations in the first nine months of fiscal 1999 compared to the first nine months of fiscal 1998. Other Interest expense decreased by $.7 million in the third quarter of fiscal 1999 compared to the third quarter of fiscal 1998 but increased by $4.6 million in the first nine months of fiscal 1999 compared to the first nine months of fiscal 1998. The increased expense year-to-date is due primarily to higher debt levels in the first half of fiscal 1999. Income before taxes increased by $159.5 million in the third quarter of fiscal 1999 and $130.4 million in the first nine months of fiscal 1999 compared to the comparable periods in the prior fiscal year, primarily as a result of the $110 million of charges in fiscal 1998 and the transformation costs in fiscal 1998. The effective income tax rate for the first nine months of fiscal 1999 is 43.6% compared to 325.3% for the same period in fiscal 1998. Income tax expense in fiscal 1999 includes a one-time tax benefit related to restructuring the European leasing operations in the second quarter. Excluding this one-time benefit, the year-to-date effective tax rate would have been 46.5%. The unusual effective tax rate of 325.3% in the first nine months of fiscal 1998 is the result of the impact of non-tax deductible items (primarily goodwill amortization and loss from asset impairment) in relation to lower income before taxes. Diluted earnings per common share increased from $(.69) per share for the third quarter of fiscal 1998 to $.18 per share for the third quarter of fiscal 1999. Excluding transformation costs and special charges, diluted earnings per common share were $(.11) per share in the third quarter of fiscal 1998. Diluted earnings per common share increased from $(.27) per share for the first nine months of fiscal 1998 to $.53 per share for the first nine months of fiscal 1999. Excluding the after-tax gain on the asset securitization that was completed in December 1998, diluted earnings per common share were $.47 in the first nine months of fiscal 1999. Diluted weighted average shares increased by 14.2 million for the nine months ended June 30, 1999 primarily as a result of the conversion of the Series BB preferred stock on October 1, 1998 (9.7 million weighted shares) and the full period impact of 1998 common share issuances related to acquisitions (3.7 million weighted shares). Impact of Year 2000 State of Readiness. The Year 2000 issue arises from computer programs being written using two digits rather than four to define the applicable year. Any of the Company's computer programs or hardware that have date-sensitive software or embedded technology (non-IT systems) may recognize a date using "00" as the year 1900 rather than the year 2000. This could result in a system failure or miscalculations causing disruptions of operations, including, among other things, a temporary inability to process transactions, send invoices, or engage in similar normal business activities. The potential for a problem exists with all computer hardware and software, as well as in products with embedded technology: copiers and fax machines; security and HVAC systems; voice/telephony systems; elevators, etc. The Company has appointed a Year 2000 Corporate Compliance Team, which has prepared an international compliance program for the Company and is responsible for coordinating and inspecting compliance activities in all business units. The compliance program requires all business units and locations in every country to inventory potentially affected systems and products, assess risk, take any required corrective actions, test and certify compliance. The Company's Year 2000 Testing and Certification Guidelines delineate the Year 2000 compliance process, testing and quality assurance guidelines, certification and reporting processes and contingency planning. An independent consulting company has reviewed the compliance program. The Company's Year 2000 compliance program has five phases: 1) inventory of internal IT and non-IT systems; 2) risk assessment of the Year 2000 compliance issues associated with such internal IT and non-IT systems; 3) remediation of non-compliant systems; 4) testing and validation of remediated systems; and 5) implementation of remediated systems throughout the Company. The progress to date of each of these phases is as follows: 1) internal IT and non-IT systems have been inventoried; 2) appropriate risk assessments have been completed; 3) remediation of critical systems has been substantially completed and remediation of non-critical systems is progressing; 4) testing and validation of critical systems has been substantially completed; and 5) Year 2000 compliant versions are in the process of being implemented in field operations. The Company anticipates completing the Year 2000 project no later than October 31, 1999, which is prior to any anticipated material impact on its operating systems. Product warranties and certifications are being sought from vendors and suppliers. The Company has obtained "Year 2000 Statements" from critical national equipment vendors including Canon, Oce, Ricoh and Sharp. Costs. The Company will use both internal and external resources to reprogram or replace, test and implement its IT and non-IT systems for Year 2000 modifications. The Company does not separately track the internal costs incurred on the Year 2000 project. Such costs are principally payroll and related costs for its internal IT personnel. The total cost of the Year 2000 project, excluding these internal costs, is estimated at $11.4 million and is being funded through operating cash flows. Of the total estimated project cost, approximately $3.2 million is attributable to the purchase of new software and hardware which will be capitalized. The remaining $8.2 million will be expensed as incurred. Through June 30, 1999, the Company has incurred approximately $3.5 million ($3.1 million expensed and $0.4 million capitalized) related to its Year 2000 project. Risks. Management believes, based on the information currently available to it, that the most reasonably likely worse case scenario that could be caused by technology failures relating to the Year 2000 could pose a significant threat not only to the Company, its customers and suppliers, but to all businesses. Risks include, but are not limited to: o Legal risks, including customer, supplier, employee or shareholder lawsuits over failure to deliver contracted services, product failure, or health and safety issues. o Loss of sales due to failure to meet customer quality expectations or inability to ship products. o Increased operational costs due to manual processing, data corruption or disaster recovery. o Inability to bill or invoice. The Company has taken steps to limit the scope of product and service warranties to customers to either the replacement of noncompliant products or to reimbursement of the cost of the product or service provided. With respect to products sold by the Company prior to the inclusion of such limited warranties, differing interpretations of the warranties included with such products will likely result in litigation against the Company. The Company is not able to assess the impact of such potential litigation at this time. The Company is engaged in the provision of certain Year 2000 services to customers, whereby the Company evaluates the Year 2000 compliance of customers' software and hardware, and works with customers to find solutions to Year 2000 problems. The Company has taken steps to limit its warranties with respect to the Company's provision of such services. The cost of the project and the date on which the Company believes it will complete the Year 2000 modifications are based on management's best estimates, which were derived using numerous assumptions of future events, including the continued availability of certain resources and other factors. However, there can be no guarantee that these estimates will be achieved and actual results could differ materially from those anticipated. Specific factors that might cause such material differences include, but are not limited to, the availability and cost of personnel trained in this area, the ability to locate and correct all relevant computer codes, and other uncertainties. Contingency Plans. The Company's Guidelines require that contingency plans be developed and validated in the event that any critical system cannot be corrected and certified before the system's failure date. Contingency plans are currently being developed and are expected to be in place by October 31, 1999. In addition, the Company is forming a rapid response team as part of its IT group that will respond to any operational problems during the Year 2000 date change period. Financial Condition and Liquidity Net cash provided by operating activities for the first nine months of fiscal 1999 was $266 million. During the same period, the Company used $249 million in cash for investing activities, which included net finance subsidiary activity of $135 million, acquisition activity at a cash cost of $24 million, capital expenditures for property and equipment of $73 million and net capital expenditures for equipment on operating rental of $28 million. Cash provided by financing activities includes $44 million net decrease in corporate debt, excluding the effects of acquisitions, and $191 million net funding from finance subsidiaries debt. Debt, excluding finance subsidiaries, was $815 million at June 30, 1999, a decrease of $41 million from the debt balance at September 30, 1998 of $856 million. Debt levels, excluding finance subsidiaries, were down and the Company has additional cash and cash equivalents on the balance sheet at June 30, 1999 as a result of prefunding for the U.S. finance subsidiary. The debt to capital ratio, excluding finance subsidiaries, was 35.1% at June 30, 1999 (36.2% adjusted for the prefunding) compared to 37.5% at September 30, 1998. As of June 30, 1999, the Company had no short-term borrowings under its $600 million credit agreement, however, the Company has a $25 million letter of credit supported by the facility. The Company also has $700 million available for either stock or debt offerings under its shelf registration statement. Finance subsidiaries debt increased by $193 million from September 30, 1998. During the nine months ended June 30, 1999, the U.S. finance subsidiary repaid $386 million of its medium term notes and $100 million of bank debt and no new notes were issued. At June 30, 1999, $1.5 billion of medium term notes were outstanding with a weighted interest rate of 6.5%, while $1.1 billion remains available under this program. In December 1998, the U.S. finance subsidiary entered into a new asset securitization agreement under which it received cash of $250 million in December 1998. Under its previously existing $275 million asset securitization programs and the securitization closed in December 1998, the U.S. finance subsidiary sold an additional $125 million in direct financing leases during the first nine months of fiscal 1999, replacing those leases liquidated and leaving the amount of contracts sold unchanged. CN$37 million ($24 million) of additional leases were sold under the Canadian CN$175 million asset securitization agreement during the first nine months of fiscal 1999, replacing leases liquidated. The balance of Canadian securitized receivables at June 30, 1999 is CN$138 million. On May 19, 1999, IKON Receivables, LLC (an affiliate of the U.S. finance subsidiary) publicly issued approximately $752 million of lease-backed notes (the "Notes") under a $1.825 billion shelf registration statement. Class A-1 Notes totaling $304,474,000 have a stated interest rate of 5.11%, Class A-2 Notes totaling $61,579,000 have a stated interest rate of 5.60%, Class A-3 Notes totaling $304,127,000 have a stated interest rate of 5.99% and Class A-4 Notes totaling $81,462,000 have a stated interest rate of 6.23%. The Notes are secured by a pool of leases and the payments on the Notes are made from payments on the leases. The Company's finance subsidiary received approximately $749 million in net proceeds from the sale of the Notes and used $250 million of that amount to repurchase assets previously sold in connection with the asset securitization transaction completed in December 1998. As a result of the repurchase, the $250 million securitization commitment remains available. The Company filed a shelf registration for 10 million shares of common stock in April 1997. Shares issued under the registration statement are reserved for use in acquisition transactions. Approximately 3.4 million shares have been issued under this shelf registration through June 30, 1999, leaving 6.6 million shares available for issuance. On April 17, 1997, the Company announced that it may repurchase from time to time as much as five percent of the outstanding IKON common stock in open market transactions. Through fiscal 1998, the Company repurchased 4.6 million common shares for $113 million under this program. The Company believes that its operating cash flow together with unused bank credit facilities and other financing arrangements will be sufficient to finance current operating requirements, including capital expenditures, acquisitions, dividends, stock repurchases and the remaining accrued costs associated with the Company's transformation program. Forward-Looking Information This Report includes or incorporates by reference information which may constitute forward-looking statements within the meaning of the federal securities laws. Although the Company believes the expectations contained in such forward-looking statements are reasonable, it can give no assurances that such expectations will prove correct. Such forward-looking information is based upon management's current plans or expectations and is subject to a number of risks and uncertainties that could significantly affect current plans, anticipated actions and the Company's future financial condition and results. These risks and uncertainties include, but are not limited to, risks and uncertainties relating to conducting operations in a competitive environment; delays, difficulties, management transitions and employment issues associated with consolidation of, and/or changes in business operations; managing the integration of existing and acquired companies; risks and uncertainties associated with existing or future vendor relationships; and general economic conditions. Certain additional risks and uncertainties are set forth in the Company's 1998 Annual Report on Form 10-K/A filed with the Securities and Exchange Commission. As a consequence of these and other risks and uncertainties, current plans, anticipated actions and future financial condition and results may differ materially from those expressed in any forward-looking statements made by or on behalf of the Company. PART II. OTHER INFORMATION Item 6. Exhibits and Reports on Form 8-K (a) The following Exhibits are furnished pursuant to Item 601 of Regulation S-K: Exhibit No. (27) Financial Data Schedule (b) Reports on Form 8-K On May 5, 1999, the Company filed a Current Report on Form 8-K to file, under Item 5 of the form, information contained in 1) its press release dated April 22, 1999 regarding the appointment of William S. Urkiel as the Company's Chief Financial Officer and Senior Vice President, and 2) the press release dated April 28, 1999 regarding the Company's financial results for the period ended March 31, 1999, including unaudited consolidated statements of income for the three months ended March 31, 1999 and the six months ended March 31, 1999. On May 19, 1999, the Company filed a Current Report on Form 8-K to file, under Item 5 of the form, information contained in its press release dated May 17, 1999 regarding certain organizational changes. On July 30, 1999, the Company filed a Current Report on Form 8-K to file, under Item 5 of the form, its press release dated July 28, 1999 regarding the Company's financial results for the period ended June 30, 1999, including unaudited consolidated statements of operations for the three months ended June 30, 1999 and the nine months ended June 30, 1999. SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. This report has also been signed by the undersigned in his capacity as the chief accounting officer of the Registrant. IKON OFFICE SOLUTIONS, INC. Date August 13, 1999 /s/ William S. Urkiel --------------- --------------------- William S. Urkiel Senior Vice President and Chief Financial Officer (Chief Accounting Officer) INDEX TO EXHIBITS Exhibit Number (27) Financial Data Schedule