BANKERS TRUST COMPANY
                            EXCHANGE AGENT AGREEMENT




Bankers Trust Company
Corporate Trust and Agency Group
Four Albany Street, 4th Floor
New York, NY  10006
Attention:  Corporate Market Services

Ladies and Gentlemen:

FCB/NC  Capital Trust I (the "Issuer  Trust"),  a statutory  business  trust
created under the laws of the State of Delaware,  together with First Citizens
BancShares,  Inc., a Delaware  corporation (the "Company"),  is offering to
exchange (the "Exchange Offer") up to $150,000,000  aggregate  liquidation
amount of its 8.05% Capital  Securities (the "New Capital  Securities")  for an
equal  principal  amount of its outstanding  8.05% Capital  Securities (the "Old
Capital  Securities"),  of which  $150,000,000  aggregate  liquidation amount is
outstanding (the "New Capital Securities" and the "Old Capital  Securities"  are
collectively  referred to herein as the "Capital  Securities"), pursuant to a
prospectus  (the  "Prospectus")  included in the Company's  Registration
Statement on Form S-4 (File No._____________________________)  as  amended  (the
"Registration  Statement"),  filed  with the  Securities  and Exchange
Commission  (the  "SEC").  The Term  "Expiration  Date"  shall  mean 5:00 p.m.,
New York City  time,  on ______________________,  1998,  unless the Exchange
Offer is extended as provided in the Prospectus,  in which case the term
"Expiration  Date"  shall mean the latest date and time to which the  Exchange
Offer is  extended.  Upon execution of this  Agreement,  Bankers  Trust  Company
will act as the Exchange  Agent for the Exchange  Offer (the "Exchange  Agent").
Capitalized  terms used and not otherwise  defined herein shall have the
respective  meanings ascribed thereto in the Prospectus.

A copy of each of the form of letter of  transmittal  (the  "Letter  of
Transmittal"),  the form of the  notice of guaranteed  delivery  (the "Notice of
Guaranteed  Delivery"),  the form of letter to brokers and the form of letter of
clients  (collectively,  the "Tender  Documents")  to be used by Holders of Old
Capital  Securities  in order to receive New Capital Securities pursuant to the
Exchange Offer are attached hereto as Exhibit A.

The Company hereby  appoints you to act as Exchange Agent in connection  with
the Exchange  Offer.  In carrying out your duties as Exchange Agent, you are to
act in accordance with the following provisions of this Agreement:

         1.       You are to mail the  Prospectus and the Tender  Documents to
all of the Holders and  participants on the day that you are notified by the
Company that the  Registration  Statement  has become  effective  under the
Securities Act of 1933, as amended,  or as soon as practicable  thereafter,  and
to make mailings subsequent to the date  thereof and to any persons who become
Holders  prior to the  Expiration  Date and to any persons as may from time to
time be  requested by the  Company.  All mailings  pursuant to this Section 1
shall be by first class mail, postage  prepaid,  unless  otherwise  specified by
the  Company.  You shall also accept and comply with  telephone requests for
information  relating to the Exchange Offer provided that such  information
shall relate only to the procedures for tendering Old Capital  Securities in (or
withdrawing  tenders of Old Capital  Securities  from) the Exchange  Offer.  All
other  requests  for  information  relating  to the  Exchange  Offer shall be
directed to the Company, Attention: Kenneth A. Black

         2.       You are to examine  Letters of Transmittal  and the Old
Capital  Securities  and other  documents delivered or mailed to you, by or for
the  Holders,  prior to the  Expiration  Date,  to ascertain  whether (i) the
Letters of Transmittal are properly  executed and completed in accordance with
the  instructions set forth therein, (ii) the Old Capital  Securities  are in
proper form for  transfer and (iii) all other  documents  submitted to you are
in proper form. In each case where a Letter of Transmittal or other  document
has been  improperly  executed or completed or, for any other reason, is not in
proper form, or some other  irregularity  exists,  you are authorized to
endeavor to take such action as you consider  appropriate  to notify the
tendering  Holder of such  irregularity and as to the appropriate  means of
resolving the same.  Determination of questions as to the proper  completion or
execution of the Letters of Transmittal,  as to the proper form for transfer of
the Old Capital  Securities,  or as to any other  irregularity  in  connection
with the  submission  of Letters  of  Transmittal  and/or  Old  Capital
Securities  and other  documents  in  connection  with the  Exchange  Offer,
shall be made by the  officers of, or counsel  for,  the Company and the Issuer
Trust at their  written  instructions  or oral  direction  confirmed  by
facsimile.  Any  determination  made by the  Company  and the  Issuer  Trust on
such  questions  shall be final and binding.

         3.        At the written  request of the Company or its counsel,  Ward
and Smith,  P.A. , you shall notify tendering  Holders of Old Capital Securities
of the  termination of the Exchange  Offer.  In the event of any such
termination,  you will return all tendered Old Capital  Securities to the
persons entitled thereto,  at the request and expense of the Company.

         4.        Tender  of  the  Old  Capital  Securities  may be  made  only
as set  forth  in the  Letter  of Transmittal.  Notwithstanding  the  foregoing,
tenders  which the Company  shall approve in writing as having been properly
delivered shall be considered to be properly  tendered.  Letters of Transmittal
and Notices of Guaranteed Delivery  shall be recorded by you as to the date and
time of receipt and shall be  preserved  and  retained by you at the  Company's
expense for six years.  New  Capital  Securities  are to be issued in  exchange
for Old Capital Securities  pursuant to the Exchange  Offer only (i) against
deposit with you on or prior to the  Expiration  Date or, in the case of a
tender in accordance  with the  guaranteed  delivery  procedures  outlined in
Instruction 1 of the Letter of  Transmittal,  within  five (5) New York Stock
Exchange  trading days after the date of execution of the Notice of Guaranteed
Delivery,  together with executed Letters of Transmittal and other documents
required by the Exchange  Offer or (ii) in the event that the Holder is a
participant  in the  Depositary  Trust Company ("DTC" system),  by the
utilization  of DTC's  Automated  Tender Offer Program  ("ATOP") and any
evidence  required by the Exchange Offer.

                  You are hereby  directed to establish an account  with respect
to the Capital  Securities  at The Depositary Trust Company (the "Book Entry
Transfer  Facility")  within two days after the date hereof in accordance with
SEC  Regulation  240.17  Ad. Any  financial  institution  that is a  participant
in the Book  Entry  Transfer Facility system may, until the Expiration Date,
make book-entry  delivery of the Old Capital  Securities by causing the Book
Entry  Facility to transfer such Old Capital  Securities  into your account in
accordance  with the procedure for such  transfer  established  by the  Book
Entry  Transfer  Facility.  In  every  case,  however,  a Letter  of Transmittal
(or a manually  executed  facsimile  thereof),  or an Agent's  Message,
properly  completed  and duly executed,  with any required  signature guarantees
and any other required  documents,  must be transmitted to and received by you
on or prior to the Expiration Date or the guaranteed  delivery  procedures
described in the Tender Documents must be complied with.

         5.        Upon  oral or  written  request  of the  Company  (with
written  confirmation  of any such oral request  thereafter),  you will transmit
by  telephone,  and promptly  thereafter  confirm in writing to Kenneth A. Black
or such other persons as the Company may reasonably  request,  the aggregate
number and principal  amount of Old Capital  Securities  tendered to you and the
number and  principal  amount of Old Capital  Securities  property tendered that
day. In  addition,  you will also inform the  aforementioned  persons,  upon
oral  request made from time to time  (with  written  confirmation  of such
request  thereafter)  prior to the  Expiration  Date,  of such information as
they or any of them may reasonable request.

         6.        Upon the terms and subject to the  conditions  of the
Exchange  Offer,  delivery of New Capital Securities  will be made by you
promptly  after  acceptance of the tendered Old Capital  Securities.  You will
hold all items  which are  deposited  for tender with you after 5:00 p.m.  New
York City time,  on the  Expiration  Date pending further instructions from an
officer of the Company.

         7.        If any Holder shall report to you that his or her failure to
surrender  Old Capital  Securities registered  in his or her name is due to the
loss or  destruction  of a  certificate  or  certificates,  you  shall request
such  Holder (i) to  furnish to you an  affidavit  of loss and,  if  required
by the  Company,  a bond of indemnity in an amount and evidenced by such
certificate or  certificates  of a surety,  as may be satisfactory to you and
the Company,  and (ii) to execute and deliver an  agreement  to indemnify  the
Company and you in such form as is acceptable  to you and the Company.  The
obligees to be named in each such  indemnity  bond shall include the Company and
you.  You shall  report to the  Company  the names of all  Holders  who claim
that  their Old  Capital Securities have been lost or destroyed and the
Liquidation Amount of such Old Capital Securities.

         8.        As soon as practicable  after the Expiration  Date, you shall
mail or deliver via the Book Entry Transfer Facility's  applicable  procedures
to a Holder the New Capital Securities that such Holder may be entitled to
receive and you shall arrange for  cancellation  of the Old Capital  Securities
submitted to you or returned by DTC in connection with ATOP. Such Old Capital
Securities  shall be forwarded to ____________  for cancellation and retirement
as you are instructed by the Company (or a representative designated by the
Company) in writing.

         9.        For your  services as the Exchange  Agent  hereunder,  the
Company  shall pay you in  accordance with the schedule of fees attached  hereto
as Exhibit B. The Company also will  reimburse  you for your  reasonable
out-of-pocket  expenses  (including,  but not limited to, reasonable  attorneys'
fees not previously paid to you as set forth in Exhibit B) in  connection  with
your  services  promptly  after  submission to the Company of itemized
statements.

         10.       You are not authorized to pay any concessions,  commissions
or solicitation  fees to any broker, dealer, bank or other person or to engage
or utilize any person to solicit tenders.

         11.      As the Exchange Agent hereunder you:

                           a. shall have no duties or obligations  other than
                           those  specifically  set forth herein or in the
                           Exhibits  attached  hereto or as may be  subsequently
                           requested in writing of you by the Company and agreed
                           to by you in writing with respect to the Exchange
                           Offer;

                           b. will be regarded as making no representations  and
                           having no  responsibilities  as to the  validity,
                           accuracy,   sufficiency,   value  or  genuineness  of
                           any  Old  Capital Securities  deposited  with you
                           hereunder,  any New Capital  Securities,  or any
                           Tender Documents or other  documents  prepared by the
                           Company in  connection  with the Exchange Offer;

                           c.  shall  not be  obligated  to take any legal
                           action  hereunder  which  might in your judgment
                           involve any expense or liability  unless you shall
                           have been furnished with an indemnity reasonably
                           satisfactory to you;

                           d. may rely on, and shall be fully  protected and
                           indemnified as provided in Section 12 hereof in
                           acting  upon,  the  written or oral  instructions
                           with  respect to any matter relating to your acting
                           as Exchange  Agent  specifically  covered by this
                           Agreement  or supplementing  or  qualifying  any such
                           action of any  officer or agent,  or such other
                           person  or  persons  as may be  designated  or whom
                           you  reasonably  believe  have  been designated by,
                           the Company;

                           e. may consult  with counsel  satisfactory  to you,
                           including  counsel for the Company, and the advice of
                           such counsel shall be full and complete
                           authorization  and protection in  respect  of any
                           action  taken,  suffered  or  omitted  by you in good
                           faith and in accordance with such advice of such
                           counsel;

                           f. shall not at any time  advise any  person as to
                           the wisdom of the  Exchange  Offer or as to the
                           market  value or decline or  appreciation  in market
                           value of any Old Capital Securities or New Capital
                           Securities; and

                           g.  shall  not be  liable  for any  action  which you
                           may do or  refrain  from  doing in connection with
                           this Agreement except for your gross negligence,
                           willful  misconduct or bad faith.

         12.       The Company  covenants and agrees to indemnify  and hold
harmless  Bankers Trust Company and its officers,  directors,  employees, agents
and  affiliates  (collectively,  the  "Indemnified  Parties"  and each an
"Indemnified  Party")  against  any loss,  liability  or  reasonable  expense of
any nature  (including  reasonable attorneys'  and other fees and  expenses)
incurred  in  connection  with the  administration  of the duties of the
Indemnified  Parties  hereunder in accordance  with this  Agreement  except when
caused by an  Indemnified  Party's gross negligence,  willful misconduct or bad
faith;  provided,  however,  such Indemnified Party shall use its best effort to
notify the  Company by letter,  or by cable,  telex or  telecopier  confirmed
by letter,  of the written assertion of a claim against such  Indemnified Party,
or of any action commenced  against such Indemnified  Party, promptly  after but
in any event  within 10 days of the date such  Indemnified  Party shall have
received any such written assertion of a claim or shall have been served with a
summons,  or other legal process,  giving information as to the  nature and
basis of the claim;  provided,  however,  that  failure  to so notify the
Company  shall not relieve the Company of any liability  which it may otherwise
have hereunder  except such liability that is a direct result  of such
Indemnified  Party's  failure  to so  notify  the  Company.  The  Company  shall
be  entitled  to participate  at its own expense in the defense of any such
claim or legal  action and if the Company so elects,  or if the  Indemnified
Party in such notice to the Company so directs,  the Company  shall  assume the
defense of any suit brought to enforce any such claim and shall not be liable
for any separate legal fees and expenses of the Indemnified Party after it has
assumed such defense; provided, however, that in the event that there may be a
conflict of interest between the positions of the Indemnified Party and the
Company in conducting the defense of such claim, the Indemnified Party shall be
entitled to separate counsel, the reasonable fees and expenses of which shall be
paid by the Company. You shall not enter into a settlement or other  compromise
with respect to any indemnified  loss,  liability or expense without  the prior
written  consent of the  Company,  which shall not be unreasonably  withheld or
delayed.

         13.      This  Agreement  and your  appointment  as the Exchange  Agent
shall be construed and enforced in accordance  with the laws of the State of New
York and shall inure to the benefit of, and the  obligations  created hereby
shall be binding upon, the successors  and assigns of the parties  hereto.  No
other person shall acquire or have any rights under or by virtue of this
Agreement.

         14.      The  parties  hereto  hereby  irrevocably  submit to the venue
and  jurisdiction  of any New York State or federal  court  sitting in the
Borough of Manhattan in New York City in any action or  proceeding  arising out
of or relating to this Agreement,  and the parties hereby  irrevocably agree
that all claims in respect of such action or  proceeding  arising out of or
relating to this  Agreement  shall be heard and  determined  in such a New York
State or federal  court.  The  parties  hereby  consent to and grant to any such
court  jurisdiction  over the persons of such parties and over the subject
matter of any such dispute and agree that  delivery or mailing of any process or
other papers in the manner  provided  herein,  or in such other manner as may be
permitted by law, shall be valid and sufficient service thereof.

         15.      This  Agreement  may  not be  modified,  amended  or
supplemented  without  an  express  written agreement  executed by the parties
hereto.  Any inconsistency  between this Agreement and the Tender Documents,  as
they may from time to time be  supplemented  or amended,  shall be  resolved  in
favor of the  latter,  except with respect to the duties, liabilities and
indemnification of you as Exchange Agent.

         16.      This Agreement may be executed in one or more  counterparts,
each of which shall be deemed to be an original and all of which taken together
shall constitute one and the same agreement.

         17.      In case any  provision  of this  Agreement  shall  be
invalid,  illegal  or  unenforceable,  the validity,  legality and
enforceability  of the remaining  provisions  shall not in any way be affected
or impaired thereby.

         18.      Unless  terminated  earlier  by the  parties  hereto,  this
Agreement  shall  terminate  90 days following the Expiration Date.
Notwithstanding  the foregoing,  Sections 9 and 12 shall survive the termination
of this  Agreement.  Upon any termination of this Agreement,  you shall promptly
deliver to the Property  Trustee any certificates for Old Capital Securities or
New Capital  Securities,  funds or property then held by you as Exchange Agent
under this Agreement.

         19.      All  notices  and  communications  hereunder  shall be in
writing  and shall be deemed to be duly given if delivered or mailed first class
certified or registered mail, postage prepaid, or telecopied as follows:

                If to Company:            First Citizens BancShares, Inc.
                                          3128 Smoketree Court
                                          Raleigh, NC  27604
                                          Attn:  Kenneth A. Black
                                          Telephone:
                                          Telecopier No:

                and a copy to:            Ward and Smith, P.A.
                                          1001 College Court
                                          Post Office Box 867
                                          New Bern, North Carolina 28563-0867
                                          Attn: William R. Lathan, Jr.
                                          Telephone: (252) 633-1000
                                          Facsimile: (252) 636-2121

                If to you:                Bankers Trust Company
                                          Corporate Trust and Agency Group
                                          Four Albany Street - 4th Floor
                                          New York, NY  10006
                                          Attn.:
                                          Telephone:   212-250-
                                          Telecopier:  212-250-6392/6961


or such other  address or telecopy  number as any of the above may have
furnished to the other  parties in writing for such purposes.

         20.      This  Letter  Agreement  and all of the  obligations
hereunder  shall be  assumed by any and all successors and assigns of the
Company.

         If the foregoing is in accordance  with your  understanding,  would you
please  indicate your agreement by signing and returning the enclosed copy of
this Agreement to the Company.

                                                 Very truly yours,

                                                 FIRST CITIZENS BANCSHARES, INC.


                                                 By:_________________________
                                                 Title:



Agreed to this _____ day of __________, 1998

BANKERS TRUST COMPANY, as Exchange Agent


By: ___________________________________
Title:








                                   EXHIBIT A


                           [FORM OF TENDER DOCUMENTS]










                                   EXHIBIT B


                             Bankers Trust Company
                        Corporate Trust and Agency Group

                                                 SCHEDULE OF FEES


         Exchange Agent                                                  $5,000

         Covers  review  of  the  Exchange  Agent   Agreement,   the  Letter  of
Transmittal   and  other  related documentation;  establishment  of accounts and
systems  link with  depositories;  operational  and  administrative charges  and
time spent in  connection  with the review,  receipt and  processing  of Letters
of  Transmittal,  and Agent's Messages.


Note:    The fees set forth in this  schedule  are subject to review of
documentation.  The fees are also  subject to change  should  circumstances
warrant.  Out-of-pocket  expenses  and  disbursements,  including  counsel
fees, incurred in the  performance  of our duties will be added to the billed
fees.  Fees for any services not covered in this or related schedules will be
based upon our appraisal of the services rendered. We may place orders to
buy/sell  financial  instruments  with outside  broker-dealers  that we select,
as well  as with  BT or its  affiliates.  These  transactions  (for  which
normal  and  customary  spreads  or  other compensation  may be earned by such
broker-dealers,  including  BT or its  affiliates,  in addition to the charges
quoted above) will be executed on a riskless  principal  basis solely for your
account(s) and without  recourse to us or our  affiliates.  If you choose to
invest in any mutual fund, BT and/or our  affiliates  may earn  investment
management  fees and other  service  fees/expenses  associated  with these
funds as  disclosed  in the mutual fund prospectus  provided to you, in addition
to the charges  quoted  above.  Likewise,  BT has entered into  agreements with
certain  mutual funds or their agents to provide  shareholder  services to those
funds.  For  providing  these shareholder  services,  BT is paid a fee by these
mutual funds that  calculated  on an annual basis does not exceed 25 basis
points of the amount of your  investment  in these mutual funds.  In addition,
if you choose to use other services  provided by BT or its  affiliates,
Corporate  Trust or other BT affiliates may be allocated a portion of the  fees
earned.  We  will  provide  periodic  account  statements  describing
transactions  executed  for  your account(s).  Trade confirms will be available
upon your request at no additional  charge.  If a transaction  should fail to
close  for  reasons  beyond  our  control,  we  reserve  the  right  to  charge
our  acceptance  fee plus reimbursement for legal fees incurred.
Shares of mutual funds are not deposits or  obligations  of, or  guaranteed  by,
Bankers Trust Company or any of its affiliates and are not insured by the
Federal Deposit  Insurance  Corporation or any other agency of the U.S.
Government. Investments  in the mutual  funds  involve  the  possible  loss of
principal. Please  read the prospectus carefully before investing.