Exhibit 11
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APAC CUSTOMER SERVICES, INC. AND SUBSIDIARIES
STATEMENT RE: COMPUTATION OF EARNINGS PER SHARE
(UNAUDITED)
THIRTEEN (13) WEEKS ENDED THIRTY-NINE (39) WEEKS ENDED
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OCTOBER 3, SEPTEMBER 27, OCTOBER 3, SEPTEMBER 27,
1999 1998* 1999 1998*
(000's omitted, except per share data)
Basic shares:
Average shares outstanding 48,973 48,505 48,946 48,773
Income (loss):
Continuing operations $1,929 $3,613 $2,873 $6,008
Discontinued operations 0 (190) 0 (1,256)
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Net income $1,929 $3,423 $2,873 $4,752
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Income (loss) per share:
Continuing operations $0.04 $0.07 $0.06 $0.12
Discontinued operations 0.00 (0.00) 0.00 (0.02)
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Net income $0.04 $0.07 $0.06 $0.10
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Diluted shares:
Average shares outstanding 48,973 48,505 48,946 48,773
Net effect of dilutive stock
options-based upon the
treasury stock method using
quarter-end market price 599 1,451 252 817
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Total shares 49,572 49,956 49,198 49,590
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Income (loss):
Continuing operations $1,929 $3,613 $2,873 $6,008
Discontinued operations 0 (190) 0 (1,256)
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Net income $1,929 $3,423 $2,873 $4,752
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Income (loss) per share:
Continuing operations $0.04 $0.07 $0.06 $0.12
Discontinued operations 0.00 (0.00) 0.00 (0.02)
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Net income $0.04 $0.07 $0.06 $0.10
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*Reclassified to conform to current year's classifications.