UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q (Mark one) |X| QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934. For the quarter ended March 31, 2000 OR |_| TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934. For the transition period from ________ to ________ Commission file number 0-23349 DISPATCH MANAGEMENT SERVICES CORP. (Exact name of registrant as specified in its charter) Delaware 13-3967426 (State of Incorporation) (I.R.S. Employer Identification No.) 1981 Marcus Ave., Suite C131 Lake Success, New York 11042 11042 (Address of principal executive offices) (Zip Code) (516) 326-9810 (Registrant's telephone number, including area code) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes |X| No |_| As of April 27, 2000, there were 12,228,630 shares of Common Stock outstanding. DISPATCH MANAGEMENT SERVICES CORP. INDEX PART I. FINANCIAL INFORMATION Item 1. Financial Statements (unaudited): Consolidated Balance Sheets as of March 31, 2000 and December 31, 1999 Consolidated Statements of Operations for the Three Months ended March 31, 2000 and 1999 Consolidated Statements of Cash Flows for the Three Months ended March 31, 2000 and 1999 Notes to Consolidated Financial Statements Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations Item 3. Quantitative and Qualitative Disclosures about Market Risk PART II. OTHER INFORMATION Item 5. Other Information. Item 6. Exhibits and Reports on Form 8-K. Signatures Exhibit Index 2 DISPATCH MANAGEMENT SERVICES CORP. CONSOLIDATED BALANCE SHEETS (Dollars in thousands, except for share amounts) March 31, December 31, 2000 1999 ----------- ----------- (Unaudited) ASSETS Current assets: Cash and cash equivalents.......................................... $ 1,286 $ 2,715 Accounts receivable, less allowances of $1,936 and $1,968.......... 28,462 29,052 Prepaid and other expenses......................................... 1,617 1,341 Income tax receivable.............................................. 471 640 --------- --------- Total current assets....................................... 31,836 33,748 Property and equipment, net.......................................... 9,199 9,262 Deferred financing costs, net........................................ 305 433 Intangible assets, primarily goodwill, net........................... 150,645 151,778 Notes receivable..................................................... -- 492 Other assets......................................................... 704 716 Deferred income taxes................................................ 177 176 --------- --------- Total assets............................................... $ 192,866 $ 196,605 ========= ========= LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Bank overdrafts.................................................... $ 3,592 $ 2,527 Current portion of long-term debt.................................. 2,400 2,000 Accounts payable................................................... 4,687 5,781 Accrued liabilities................................................ 10,330 11,994 Accrued payroll and related expenses............................... 4,211 4,019 Income tax payable................................................. 1,494 1,769 Acquisition-related notes payable, current portion................. 4,934 5,709 --------- --------- Total current liabilities.................................. 31,648 33,799 Long-term debt....................................................... 71,700 71,750 Acquisition-related notes payable.................................... 2,139 2,944 Other long-term liabilities.......................................... 4,075 3,348 --------- --------- Total liabilities.......................................... 109,562 111,841 --------- --------- Commitments and contingencies - (see notes) Stockholders' equity Common stock, $.01 par value, 100,000,000 shares authorized; 12,192,427 and 12,872,946 shares issued and outstanding......... 122 129 Additional paid-in capital........................................... 118,949 120,692 Accumulated deficit.................................................. (35,147) (35,727) Accumulated other comprehensive loss................................. (620) (330) --------- --------- Total stockholders' equity................................. 83,304 84,764 --------- --------- Total liabilities and stockholders' equity................. $ 192,866 $ 196,605 ========= ========= The accompanying notes are an integral part of these financial statements. 3 DISPATCH MANAGEMENT SERVICES CORP. CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) (Dollars in thousands, except for share amounts) Three months ended March 31, --------- 2000 1999 ---- ---- Net revenue .................................................... $ 48,763 $ 57,129 Cost of revenue ................................................ 29,991 35,414 ----------- ------------ Gross profit ................................................. 18,772 21,715 Selling, general and administrative expenses ................... 13,912 18,796 Depreciation and amortization .................................. 2,042 1,946 ----------- ------------ Income from operations ....................................... 2,818 973 Interest expense ............................................... 2,017 1,864 ----------- ------------ Income (loss) before income tax provision ...................... 801 (891) Income tax provision ........................................... 221 445 ----------- ------------ Net income (loss) ............................................ $ 580 $ (1,336) =========== ============ Net income (loss) per basic common share ..................... $ 0.05 $ (0.11) Weighted average number of basic common shares outstanding ... 12,543,905 11,921,404 ----------- ------------ Net income (loss) per diluted common share ................... $ 0.05 $ (0.11) Weighted average number of diluted common shares outstanding . 12,559,822 11,921,404 ----------- ------------ The accompanying notes are an integral part of these financial statements. 4 DISPATCH MANAGEMENT SERVICES CORP. CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) (Dollars in thousands) Three months ended March 31, --------- 2000 1999 ---- ---- Cash flows from operating activities: Net income (loss) ........................................... $ 580 $(1,336) Adjustments to reconcile net income (loss) to net cash provided by operating activities: Depreciation .............................................. 859 687 Amortization of goodwill and other intangibles ............ 1,183 1,259 Provision for doubtful accounts ........................... 179 425 Amortization of deferred financing costs .................. 128 111 Changes in operating assets and liabilities: Accounts receivable ................................. 411 2,064 Prepaid and other current assets .................... (107) 863 Accounts payable and accrued liabilities ............ (2,095) (1,280) ------- ------- Net cash provided by operating activities ........... 1,138 2,793 ------- ------- Cash flows from investing activities: Cash used in acquisitions, net of cash acquired ............. -- (3,054) Investments in other intangibles ............................ (38) -- Additions to property and equipment ......................... (796) (190) ------- ------- Net cash used in investing activities ............... (834) (3,244) ------- ------- Cash flows from financing activities: Proceeds from bank borrowings ............................... 850 3,150 Payments on bank borrowings ................................. (500) -- Payments on acquisition-related debt ........................ (1,580) -- Payments on long and short-term obligations ................. (213) (711) ------- ------- Net cash (used in) provided by financing activities . (1,443) 2,439 ------- ------- Effect of exchange rate changes on cash and cash equivalents .. (290) (293) ------- ------- Net (decrease) increase in cash and cash equivalents .......... (1,429) 1,695 Cash and cash equivalents, beginning of period ................ 2,715 3,012 ------- ------- Cash and cash equivalents, end of period ...................... $ 1,286 $ 4,707 ======= ======= The accompanying notes are an integral part of these financial statements. 5 DISPATCH MANAGEMENT SERVICES CORP. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Dollars in thousands, except per share data) 1. Organization, Basis of Presentation and Financial Condition Dispatch Management Services Corp. ("DMS") was incorporated on September 9, 1997. Dispatch Management Services LLC ("DMS LLC") was established in November 1996 to create an international network of same-day, on-demand delivery services and was merged into DMS effective September 9, 1997. The owners of DMS LLC received shares of common and preferred stock of DMS in exchange for their ownership interest in DMS LLC in connection with the merger. The merger was consummated to facilitate the initial public offering (the "Offering") of securities that occurred on February 6, 1998 and was accounted for at historical cost as both entities were commonly controlled. In order to create an international network of same-day, on-demand delivery services, DMS entered into definitive agreements to acquire both U.S. and foreign companies (the "Founding Companies") and concurrently completed the Offering and acquisition of the Founding Companies on February 11, 1998. Subsequent to the acquisition of the Founding Companies, DMS acquired an additional 28 same-day courier or messenger firms in 1998 as part of its strategic growth strategy (the Founding Companies and the subsequent acquisitions referred to collectively as the "Acquisitions"). DMS did not conduct any significant operations through the Offering date, other than activities primarily related to the Offering and the Acquisitions. The interim financial statements have been prepared in accordance with the instructions to the Quarterly Report on Form 10-Q and Rule 10-01 of Regulation S-X, and should be read in conjunction with the Company's Annual Report on Form 10-K for the year ended December 31, 1999. Accordingly, significant accounting policies and other disclosures normally provided have been omitted since such items are disclosed therein. In the opinion of management, the information contained herein reflects all adjustments (consisting of only normal recurring items) considered necessary to present fairly the consolidated financial position, consolidated results of operations and cash flows for the interim periods. The results of operations for the interim periods are not necessarily indicative of the results that may be expected for the year ending December 31, 2000. The Company's consolidated financial statements have been prepared on the basis that it will continue as a going concern, which contemplates the realization of assets and the satisfaction of liabilities in the normal course of business. The ability to continue as a going concern is dependent, among other things, upon the Company achieving profitable results and obtaining positive cash flow from operations. During the year ended December 31, 1999, the senior management team established a number of strategic priorities designed to strengthen operations, including i) an aggressive cost reduction program, ii) a focus on receivables management and collection procedures, and iii) implementation of a technology investment program designed to deliver integrated operating systems, as well as enhanced cost control and reporting mechanisms. Despite these initiatives, the performance of several U.S operating centers failed to improve as they were subject to significant local management changes, or the Company became involved in arbitration or legal action with former owners of acquired businesses. During the fourth quarter of 1999, the Company re-evaluated the long-term prospects for the centers involved, and determined that a write-down of $13,192 to recognize the permanent impairment of goodwill was warranted. The Company believes that the cumulative impact of such initiatives and actions through March 31, 2000 will provide the Company with sufficient cash flow to continue as a going concern. The Company's ability to continue as a going concern is dependent upon i) achieving and maintaining cash flow from operations sufficient to satisfy its current obligations, and ii) complying with the financial covenants described in the senior credit facility. 6 2. Business Combinations In connection with certain of the Acquisitions, the Company agreed to pay the sellers additional consideration if the acquired operations met certain performance goals related to their earnings, as defined in the respective acquisition agreements. The Company finalized all additional consideration arrangements as of December 31, 1999. 3. Long-Term Debt Prior to April 8, 1999, the Company had a $105,000 revolving line of credit with NationsBank N.A. and a group of senior lenders. Outstanding principal balances under this line of credit incurred interest at increments between 1.50% and 2.50% above the LIBOR rate, depending on the Company's ratio of funded debt to EBITDA (as defined in the credit agreement). On April 8, 1999, the Company entered into a definitive Amended and Restated Credit Agreement with NationsBank N.A. and a syndicate of senior lenders (the "Credit Agreement"). The Credit Agreement provided for a revolving loan commitment of $78,400, which included a sub-limit of $3,800 for existing standby letters of credit. The revolving loan commitment is reduced by the amount of monthly principal repayments. Pursuant to the Second Amendment to the Credit Agreement dated March 30, 2000, all amounts drawn under the line of credit must be repaid on May 31, 2001, with minimum principal payments of $500 for January 2000, $150 per month for April 2000 through November 2000, and $300 per month from December 2000 through May 2001. Outstanding principal balances under the line of credit bear interest at increments between 1.75% and 4.00% over the LIBOR rate, depending on the Company's ratio of Funded Debt to trailing quarter annualized EBITDA (as defined in the Credit Agreement). The pricing level at March 31, 2000 was LIBOR + 3.75% (30-Day LIBOR at March 31, 2000 was 6.13%). Borrowings under the line of credit are collateralized by a first lien on all of the assets of the Company, including the shares of common stock of certain of the Company's subsidiaries. Other financial covenants include: (i) maintenance of a positive monthly pre-tax income on a consolidated basis (adjusted for certain non-cash gains and losses), (ii) a maximum total debt to EBITDA ratio, (iii) maintenance of a collateral coverage ratio, and (iv) a minimum quarterly interest coverage ratio, defined as EBITDA as a ratio to cash interest expense. The Credit Agreement prohibits (i) liens, pledges and guarantees that can be granted by the Company, (ii) the declaration or payment of cash dividends, and (iii) the sale of stock of the Company's subsidiaries. The Credit Agreement also limits (i) the amount of indebtedness that the Company can incur, (ii) the amount of finance lease commitments, and (iii) certain capital expenditures. Material acquisitions and disposals of certain operations require approval by the lender. The Credit Agreement contains customary representations and warranties, covenants, defaults and conditions. The line of credit is intended to be used for short-term working capital, and for the issuance of letters of credit. The credit facility specifically allows for the payment of various acquisition-related notes payable disclosed in the consolidated financial statements related to the Acquisitions. 4. Stockholders' Equity and Comprehensive Loss The Company utilizes the provisions of Statement of Financial Accounting Standards No. 130, "Reporting Comprehensive Income" ("SFAS No. 130"). SFAS No. 130 requires the reporting and display of comprehensive loss and its components in the financial statements. SFAS No. 130 also requires the Company to classify items of other comprehensive income or loss by their nature in financial statements. Changes in stockholders' equity and comprehensive income (loss) during the three months ended March 31, 2000 and 1999 were as follows (dollars in thousands): 7 March 31, 2000 March 31, 1999 -------------- -------------- Stockholders' Comprehensive Stockholders' Comprehensive Equity Income Equity Loss ---------------------------------------------------------------- Stockholders' equity at beginning of period $ 84,764 $ 99,373 Comprehensive income (loss): Net income (loss) 580 $ 580 (1,336) $ (1,336) Common stock - cancelled stock (7) Additional paid-in capital - cancelled stock (1,743) Foreign currency translation adjustment (290) (290) (293) (293) --------- ------- --------- -------- Total (1,460) $ 290 (1,629) $ (1,629) --------- ------- --------- -------- Stockholders' equity at end of period $ 83,304 $ 97,744 ========= ========= During the quarter ended March 31, 2000, the Company cancelled 777,940 shares of common stock previously held in escrow pending resolution of certain loan and earn-out arrangements. 5. Taxation The Company's effective tax rate can vary depending on the financial performance of the different geographic operating regions. The Company has incurred income tax expense in the United Kingdom and Australasian divisions, which are not currently benefiting from significant carryforward tax losses generated in the United States. 6. Legal Proceedings The Company is involved in several acquisition-related disputes concerning the interpretation of certain acquisition contracts, including non-compete agreements, and the transferability of unregistered stock issued in connection with the acquisitions. The Company has accrued $4,900 and $5,600 as an estimate of the liability with respect to these cases at March 31, 2000 and December 31, 1999, respectively. The Company also becomes involved in various legal matters from time to time, which it considers to be in the ordinary course of business. While the Company is not currently able to determine the potential liability, if any, related to such matters, the Company believes that none of the matters, individually or in the aggregate, will have a material adverse effect on its financial position, results of operations or liquidity. 7. Segment Information The Company operates in one reportable segment; on-demand delivery services. The Company evaluates the performance of its geographic regions based on operating income (loss) excluding interest expense, other income and expense, the effects of non-recurring items, and income tax expense. The following is a summary of local operations by geographic region for 2000 and 1999: Three months ended United March 31, 2000 United States Kingdom Australasia Total -------------- ------------- ------- ----------- ----- Net revenue $ 27,510 17,033 4,220 $ 48,763 Operating income $ 1,536 953 329 $ 2,818 Identifiable assets $ 29,055 9,849 3,317 $ 42,221 8 Capital expenditures $ 279 498 19 $ 796 Depreciation $ 477 315 67 $ 859 Three months ended United March 31, 2000 United States Kingdom Australasia Total -------------- ------------- ------- ----------- ----- Net revenue $ 33,110 19,912 4,107 $ 57,129 Operating (loss) income $ (888) 1,640 221 $ 973 Identifiable assets $ 36,643 21,370 2,737 $ 60,750 Capital expenditures $ 72 79 39 $ 190 Depreciation $ 478 186 23 $ 687 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following discussion should be read in conjunction with the information contained in the Company's consolidated financial statements, including the notes thereto, and the other financial information appearing elsewhere in this report. Statements regarding future economic performance, management's plans and objectives, and any statements concerning its assumptions related to the foregoing contained in this Management's Discussion and Analysis of Financial Condition and Results of Operations constitute forward-looking statements. Certain factors which may cause actual results to vary materially from these forward-looking statements accompany such statements or are listed in "Factors Affecting the Company's Prospects" set forth in the Company's annual report on Form-10K for the year ended December 31, 1999. Overview The Company was formed in 1997 to create one of the largest providers of point-to-point delivery services in the world. The Company focuses on point-to-point delivery by foot, bicycle, motorcycle, car and truck and operates in 22 of the largest metropolitan markets in the United States as well as the United Kingdom, Australia and New Zealand. Results of Operations Three months ended March 31, 2000 1999 ---- ---- Net revenue 100.0% 100.0% Costs of revenue 61.5 62.0 ----- ----- Gross profit 38.5 38.0 Selling, general and administrative expenses 28.5 32.9 Depreciation and amortization 4.2 3.4 ----- ----- Operating income 5.8 1.7 Interest expense 4.1 3.3 ----- ----- Income (loss) before income taxes 1.6 (1.6) Provision for income taxes 0.5 0.8 ----- ----- Net income (loss) 1.1 (2.4) ===== ===== 9 THREE MONTHS ENDED MARCH 31, 2000 COMPARED TO THE THREE MONTHS ENDED MARCH 31, 1999 Net Revenue Net revenue for the three months ended March 31, 2000 decreased $8.4 million, or 14.6%, to $48.8 million from $57.1 million for the three months ended March 31, 1999. This decrease was primarily due to the continued realignment of certain non-core businesses related to the acquisition of 28 urgent, on-demand, point-to-point courier firms that the Company acquired at various dates following the Company's initial public offering in February 1998. The Company's revenues were predominantly earned from urgent delivery services performed throughout the United States, the United Kingdom, and Australasia, (dollars in thousands): Three months ended Three months ended March 31, 2000 March 31, 1999 -------------- -------------- United States $ 27,510 56.4% $ 33,110 58.0% United Kingdom 17,033 34.9 19,912 34.8 Australasia 4,220 8.7 4,107 7.2 ---------- ----- ---------- ----- Total $ 48,763 100.0% $ 57,129 100.0% Following certain acquisitions, the Company re-priced or ceased providing certain services which failed to meet required margin criteria, or were not pure urgent, point-to-point delivery services. There can be no assurance that any such initiatives in the future will not have a material adverse effect on the Company's business, financial condition or results of operations. Cost of Revenue Cost of revenue for the three months ended March 31, 2000 decreased $5.4 million, or 15.3%, to $30.0 million from $35.4 million for the three months ended March 31, 1999. This decrease was primarily due to the decrease in net revenue noted above, and to a lesser extent the benefits associated with the continued physical integration of a number of previously independent courier fleets. Expressed as a percentage of net revenue, cost of revenue for the three months ended March 31, 2000 decreased to 61.5%, from 62.0% for the three months ended March 31, 1999. Cost of revenue percentages in the United States, the United Kingdom, and Australasia vary considerably as a result of different compensation structures, the proportion of owner-operated vehicles, the type of benefit plans, and the mix of business. For the three months ended March 31, 2000, cost of revenue percentages for the United States, United Kingdom and Australasia were 61.2%, 61.8%, and 61.9%, respectively, as compared to 60.8%, 63.8%, and 62.9%, respectively, for the comparable 1999 period. Selling, General and Administrative Expenses Selling, general and administrative expenses for the three months ended March 31, 2000 decreased $4.9 million, or 26.0%, to $13.9 million from $18.8 million for the three months ended March 31, 1999. This decrease was primarily due to the benefits of headcount reduction and cost containment initiatives that were executed throughout 1999. Expressed as a percentage of net revenue, selling, general and administrative costs for the three months ended March 31, 2000 decreased to 28.5%, from 32.9% for the three months ended March 31, 1999. Selling, general and administrative percentages in the United States (including corporate), the United Kingdom, and Australasia vary considerably as a result of the degree of physical integration, different compensation structures and the mix of business. For the three months ended March 31, 2000, selling, general and administrative expense percentages for the United States, United Kingdom, and Australasia were 27.5%, 30.2%, and 28.5%, respectively, as compared to 37.0%, 26.7%, and 29.8%, respectively, for the comparable 1999 period. Depreciation and Amortization Depreciation and amortization expense for the three months ended March 31, 2000 was $2.0 million, or 4.2% of revenues, an increase of $0.1 million as compared to the three months ended March 31, 1999. Depreciation and 10 amortization expense includes depreciation on property, plant and equipment, and amortization of goodwill and other intangibles. Interest Expense and Deferred Financing Costs Interest expense, including the amortization of deferred financing costs, for the three months ended March 31, 2000 was $2.0 million, or 3.9% of the Company's net revenues. This represents an increase of $0.2 million over the same period in 1999. The increase was primarily due to higher interest rates. Interest expense included interest on senior debt, acquired debt, acquisition-related debt, and capital lease obligations, as well as bank charges. Interest rates on the senior credit facility ranged from 9.8% to 10.0% during the three months ended March 31, 2000, compared with 9.2% to 9.4% for the three months ended March 31, 1999. The Company amortized $0.1 million of deferred financing fees during the three months ended March 31, 2000. Interest expense incurred on the senior bank debt during the three months ended March 31, 2000 amounted to $1.8 million. Provision for Income Taxes The effective tax rate for the three months ended March 31, 2000 was 27.6%. The Company's effective tax rate can vary dependent on the financial performance of the different geographic regions. The low effective tax rate for the three months ended March 31, 2000 is a direct result of lower profitability in the United Kingdom and the utilization of carryforward losses in the United States. Liquidity and Capital Resources The Company is a holding company that conducts all of its operations through its wholly-owned subsidiaries. Accordingly, the Company's principal sources of liquidity are the cash flow of its subsidiaries, and cash available, if any, from its credit facility. At March 31, 2000, the Company had $1.3 million in cash and cash equivalents, $3.6 million of bank overdrafts, $74.1 million of senior bank debt, and $7.1 million of short and long-term acquisition-related debt. Net cash provided from operating activities for the three months ended March 31, 2000 was $1.1 million. Accounts receivable days sales outstanding increased by 3.5 days during the quarter ended March 31, 2000, primarily as a result of seasonal collection patterns. Net cash used in investing and financing activities were $0.8 million and $1.4 million, respectively, for the three months ended March 31, 2000. Capital expenditures totaled $0.8 million in the three months ended March 31, 2000, primarily for office and technology-related expenditures. Application of the various DMS operating practices requires investment in existing operating centers. Management presently anticipates that such additional capital expenditures will total $7.0 million over the next two years, including $3.5 million of computer equipment, $2.5 million of communications equipment, and $1.0 million of leasehold improvements. However, no assurance can be made with respect to the actual timing and amount of such expenditures. Senior Credit Facility On April 8, 1999, the Company entered into a definitive Amended and Restated Credit Agreement with NationsBank N.A. and a syndicate of senior lenders (the "Credit Agreement"). The Credit Agreement provided for a revolving loan commitment of $78.4 million, which included a sub-limit of $3.8 million for existing standby letters of credit. The revolving loan commitment is reduced by the amount of monthly principal repayments. Pursuant to the Second Amendment to the Credit Agreement dated March 30, 2000, all amounts drawn under the line of credit must be repaid on May 31, 2001, with minimum principal payments of $500,000 for January 2000, $150,000 per month for April 2000 through November 2000, and $300,000 per month from December 2000 through May 2001. 11 Outstanding principal balances under the line of credit bear interest at increments between 1.75% and 4.00% over the LIBOR rate, depending on the Company's ratio of Funded Debt to trailing quarter annualized EBITDA (as defined in the Credit Agreement). The pricing level at March 31, 2000 was LIBOR + 3.75% (30-Day LIBOR at March 31, 2000 was 6.13%). Borrowings under the line of credit are collateralized by a first lien on all of the assets of the Company, including the shares of common stock of certain of the Company's subsidiaries. Other financial covenants include: (i) maintenance of a positive monthly pre-tax income on a consolidated basis (adjusted for certain non-cash gains and losses), (ii) a maximum total debt to EBITDA ratio, (iii) maintenance of a collateral coverage ratio, and (iv) a minimum quarterly interest coverage ratio, defined as EBITDA as a ratio to cash interest expense. The Credit Agreement prohibits (i) liens, pledges and guarantees that can be granted by the Company, (ii) the declaration or payment of cash dividends, and (iii) the sale of stock of the Company's subsidiaries. The Credit Agreement also limits (i) the amount of indebtedness that the Company can incur, (ii) the amount of finance lease commitments, and (iii) certain capital expenditures. Material acquisitions and disposals of certain operations require approval by the lender. The Credit Agreement contains customary representations and warranties, covenants, defaults and conditions. The line of credit is intended to be used for short-term working capital, and for the issuance of letters of credit. The credit facility specifically allows for the payment of various acquisition-related notes payable disclosed in the consolidated financial statements related to the Acquisitions. The Company believes that cash flow from operations will be sufficient to fund the Company's operations and the acquisition-related notes payable repayment schedule. The Company's ability to continue as a going concern is dependent upon, i) achieving and maintaining cash flow from operations sufficient to satisfy its current obligations, and ii) complying with the financial covenants described in the Credit Agreement as amended by the Second Amendment to the Credit Agreement dated March 30, 2000. Given the current Credit Agreement restrictions, the Company is unlikely to pursue further acquisition opportunities during the next twelve to eighteen months. Impact of Year 2000 The Year 2000 issue, which is common to most corporations, concerns the inability of certain information systems, primarily computer software programs, to properly recognize and process date sensitive information related to the year 2000 and beyond. The Company developed plans to address the possible exposures of its existing systems to the Year 2000 issue. Key financial, management information and operational systems, including equipment with embedded microprocessors, were inventoried and assessed, and necessary systems modifications or replacements were made. All necessary changes to critical systems were completed during 1999. The Company experienced no problems in connection with the introduction of calendar year 2000 transactions to its operating, financial and other systems, nor has it experienced difficulties from the effect, if any, of the Year 2000 issue on its customers and suppliers. The Company will continue to monitor its operations. FACTORS AFFECTING THE COMPANY'S PROSPECTS In addition to other information in this report, certain risk factors should be considered carefully in evaluating the Company and its business. This report contains forward-looking statements, which involve risks and uncertainties. The Company's actual results could differ materially from those anticipated in these forward-looking statements as a result of certain factors, including those set forth in the Annual Report for the year ended December 31, 1999 filed on Form 10-K and elsewhere in this report. Item 3: Quantitative and Qualitative Disclosure about Market Risk The Company is exposed to market risk, i.e. the risk of loss arising from adverse changes in interest rates and foreign currency exchange rates. 12 Interest Rate Exposure The Company has not entered into interest rate protection agreements on borrowings under its credit facility, but may do so in the future. A one percent change in interest rates on variable rate debt would increase annual interest expense by $0.8 million based upon the amount of the Company's variable rate debt outstanding at March 31, 2000. Foreign Exchange Exposure Significant portions of the Company's operations are conducted in Australia, New Zealand and the United Kingdom. Exchange rate fluctuations between the US dollar/Australian dollar, US dollar/New Zealand dollar and US dollar/pound sterling result in fluctuations in the amounts relating to the Australian, New Zealand, and United Kingdom operations reported in the Company's consolidated financial statements. The Company has not entered into hedging transactions with respect to its foreign currency exposure, but may do so in the future. PART II. OTHER INFORMATION Item 5. Other Information None. Item 6. Exhibits and Reports on Form 8-K None. 13 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. DISPATCH MANAGEMENT SERVICES CORP. Date: April 27, 2000 By: /s/ Marko Bogoievski --------------------------------- Marko Bogoievski Chief Financial Officer 14