PERSONAL SERVICE AGREEMENT

Identification No.          2902101

Contractor                        Envirotest Systems Corp.
                                  246 Sobrante Way Sunnyvale, CA 94086

Contractor Fein/SSN               060-91-4220-01

State Agency                Dept. of Motor Vehicles
                                  60 State Street
                                  Wethersfield, CT  06161

Agency No.                        2101

Contract Period                   10/01/96

Through (To)                      06/30/2002

Cancellation Clause               This agreement shall remain in full force and
                                  effect for the entire term of the contract
                                  period stated above unless canceled by the
                                  state agency, by giving the contractor written
                                  notice of such intention. Required no. of days
                                  written notice: 30

Complete Description of Service:  Perform passenger motor vehicle identification
                                  number inspections at specially designated and
                                  equipped lanes in its emissions inspection
                                  stations, in accordance with the attached
                                  "Additional Terms and Conditions" consisting
                                  of twenty (20) pages and Exhibits A to D
                                  inclusive, also attached and made part hereof.

Cost and Schedule of Payments:    Monthly, in arrears at initial base rate of
                                  $12.95 per completed inspection subject to the
                                  provisions of Paragraph No. 14 of the attached
                                  "Additional Terms and Conditions".

Act CD:  A                             Doc Typ: PS
Orig Agcy:        2101                 Document No.: 2902101
Vendor Fein / SSN Suffix:         060-91-4220-01
Committed Amount: $100,000             Obligated Amount: $14,100,000
Contract Period (From/To)         10/01/96 - 06/30/2002
Act CD:  A                             Comm Line No.: 1
Comm Agcy.:  2101                      Fund: 2101
Fund:  6031                            SID: 999
Object:  02230                              Function: 2
Activity:  201                              Year: 97

ACCEPTANCES AND APPROVALS    STATUTORY AUTHORITY: C.G.S. 14-3, 14-164c, 14-164j
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CONTRACTOR (OWNER OR AUTHORIZED SIGNATURE)        TITLE                 DATE

/s/ F. Robert Miller                              President             9/16/96
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STATE AGENCY (AUTHORIZED OFFICIAL)                TITLE                 DATE

/s/ Michael W. Kozlowski                          Commissioner          9/24/96
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OFFICE OF POLICY & MGMT/DEPT OF ADMIN SERV        TITLE                 DATE

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ATTORNEY GENERAL (APPROVED AS TO FORM)            TITLE                 DATE

/s/                                               Assoc. Atty. Gen      10/25/96
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                            CERTIFICATE OF AUTHORITY

      I, C. Michael Alston, am the Secretary of Envirotest Systems Corp. and in
such capacity can provide certificates verifying the capacity of employees of
Envirotest Systems Corp. to sign on behalf of Envirotest Systems Corp.

      I hereby certify that F. Robert Miller is authorized to sign the
Connecticut Safety Inspection Extension Contract for the period September 24,
1996 through June 30, 2002 on behalf of Envirotest Systems Corp. with regard to
services provided to the State of Connecticut by Envirotest Systems Corp., and
when so signed such documents are binding on Envirotest Systems Corp.


September 23, 1996                     /s/ C. Michael Alston
                                       ---------------------------------
                                       C. Michael Alston
                                       Secretary
                                       Envirotest Systems Corp.


                               REQUEST FIOR WAIVER

This form is to be completed when requesting a waiver from the competitive bid
requirement.

Agency: Department of Motor Vehicles

Date: August 27, 1996

Agency Court: Michael Kozlowski

Phone: 566-2240

Description of Services:

Provide ten (10) year old and out-of-state safety inspections at Emissions
Testing Facilities.

Need for the Services:

The Department requires an expanded safety inspection network to standardize the
10-year old and out-of-state safety inspection offered to the public and to
reduce wait time by offering the public an expanded safety inspection network
with enclosed inspection lanes. The proposed amendment also enables the
Department to offer one-stop shopping by providing for license and registration
transactions at Emissions stations.

Estimated Cost of Services: $14.3 million

Acceptable criteria for requesting a non-competitive personal service agreement
are listed below. Check of all items that apply.

__  The cost to the state of a competitive selection procedure would outweigh
    the benefits of such procedure (documentation must be provided)
__  Proprietary services / patent rights
__  Services to be provided by a contractor mandated by the general statutes or
    a public or special act
__  Emergency services, including services needed for the protection of life or
    health
__  Contractor is another government agency 
__  Services will be used in specific academic areas that include instructional
    or research activities
X   Contractor has special capability or experience

Explain in detail any item checked above. Attach supporting documentation.

The Emissions contractor has a statewide network of testing facilities and has
been performing safety inspections for the Department since 1993. Section 14-16a
of the Connecticut General Statutes allows the Commissioner of Motor Vehicles to
authorize 


Emissions stations to provide safety inspections. 

                               Request for Waiver

The Department of Motor Vehicles operates (13) facilities throughout the state
that offer safety inspections. Of these (13) facilities that are state owned and
operated (7) have enclosed inspection lanes.

The safety inspection that is performed at an enclosed lane varies from the
safety inspection performed at an outside lane; the quality of the inspection
may vary at a specific lane as well. Safety inspections conducted at outside
lanes are mainly a visual inspection of the vehicle with some manual
manipulation of parts.

It is the Department's goal to standardize all safety inspections that are given
or administered by the Department. To accomplish this, we are proposing that an
agreement be negotiated with the emissions contractor to conduct safety
inspections at emissions testing facilities. The use of emissions testing
facilities would enable the Department to standardize the safety inspection
facilities. We would then be able to achieve a major goal of the Department: the
ability to offer the citizens of Connecticut one-stop shopping for related motor
vehicle services such as registering vehicles that require safety and emissions
inspection tests.

Connecticut General Statute 14-164(c), which confers authority on the
commissioner of motor vehicles to negotiate the contract for vehicle emissions
testing states:

      "The commissioner may employ such system and the services of such
      contractor or contractors to conduct safety inspections as provided by
      section 14-16a, subsection (g) of section 14-12 and section 14-103a."

The referenced statutes pertain to different classes of vehicles that are
subject to inspection, and allow the commissioner to accept the results of any
inspection performed at an emissions station.

It is our understanding that the above-referenced statutes confer the authority
to contract for safety testing at the emissions stations.


                     PERSONAL SERVICES AGREEMENT EVALUATION

Agency Name / Address:                                              Date:

Agency Contract:                                                    Phone:

Name and Address of Contractor:

================================================================================
Contract                      Contract Term                Competitive (Yes/No)
Identification                (Start/End Date)      
- --------------------------------------------------------------------------------
Description of Services (Purpose, Scope, Activities, Outcomes)


- --------------------------------------------------------------------------------
Performance Rating (use a scale of 1 to 5. 1 - very satisfied / 5 - very 
satisfied)

- -  Contractor fulfilled the contractual responsibilities
- -  Contractor's staff were qualified as represented
- -  Contractor completed work on time
- -  Contractor kept to the cost estimate
- -  Contractor adhered to the project scope
- -  Contractor objectives were achieved
- -  Contractor was easy to work with and was cooperative
- -  Final Report was clear and submitted on time
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Cost of Services:                                          Fund:
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If the service was not completed on time, describe the reasons and any
additional incurred costs:



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Describe any contract provisions that were unfulfilled or violated by the
contractor:



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Additional comments:
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Evaluator's Name and Title                                 Evaluators' Signature
================================================================================


                         Additional Terms and Conditions

1.    Scope and Purpose

Contractor agrees and undertakes to perform passenger motor vehicle safety
inspections by qualified personnel at specially designated and equipped lanes at
its emissions inspection stations, and DMV agrees to pay Contractor on the basis
of each completed inspection, in accordance with the following terms and
conditions.

2.    Types of Inspections

Contractor shall perform so-called "out-of-state" inspections for used vehicles
not previously registered in the State of Connecticut, as required by subsection
(g) of Section 14-12 of the General Statutes, and so-called "ten-year-old"
inspections for used vehicles which are ten years of age or older, and seeking
registration due to transfer of ownership, as required by subsection (a) of
Section 14-16a. Both types of inspections shall include motor vehicles
regardless of body style with a gross vehicle weight rating of ten thousand
(10,000) pounds or less. Contractor shall not perform any other type of vehicle
safety inspection currently performed by DMV personnel pursuant to statutory or
administrative requirements. It is understood that the "out-of-state" category
of allowed inspections does not include certain vehicles bearing valid
inspection decals issued by other states having safety inspection programs
approved by the commissioner. A more detailed statement of the criteria for
allowed inspections to be performed under this Agreement, and for types of
inspections not allowed and not to be performed by the Contractor is set forth
in Exhibit A, attached hereto and made part hereof. Exhibit A also includes the
list of approved programs of other jurisdictions, which DMV may modify at any
time and from time to time during the term of the Agreement, subject to the
provision of Paragraph No. 27, Notices, and Paragraph No. 29, Changes. It is
understood that whenever the terms "inspection" or "inspections", or "safety
inspection" or "safety inspections" are used in the remainder of this Agreement,
they refer to the types of safety inspections which the Contractor is authorized
to perform.

3.    Volume of Inspections

DMV and the Contractor estimate that the safety program as established should
produce a minimum annual volume of safety inspections of 165,000 and the initial
target fee as stated in Paragraph No. 14 is established based on that volume. In
the event that the annual volume of safety inspections varies from 165,000 


for whatever reason, except a change in governing law as to vehicle inspection
requirements which requires negotiation as provided in Paragraph No. 21, then
the fees shall be adjusted in accordance with Paragraph No. 14. Although it is
the intent of DMV and a major purpose of DMV in entering into this Agreement for
the Contractor to perform substantially all of the vehicle safety inspections in
the above-described categories, and thereby to provide vehicle owners with more
convenient service and reduce the numbers and types of transactions that must be
performed in DMV branch offices, this Agreement shall not restrict DMV from
continuing to conduct inspections or reinspections, at branch offices or
elsewhere in the circumstances hereinafter set forth in this Agreement, or
whenever, in the discretion of the commissioner, inspection by DMV staff will be
most expedient to complete registration transactions for vehicle owners.

4.    Facilities

Contractor commits to perform inspections at specially designated and equipped
safety lanes at designated emissions inspection stations, in accordance with the
following list:

            Station                   No. of Lanes
            -------                   ------------
            North Haven               2
            Manchester                2
            Southington               2
            Bridgeport                2
            *Norwalk (new)            2
            Thomaston                 1
            North Windham             1
            Taftville                 1
            East Lyme                 1
            Waterbury                 1
            Danbury                   1
            **Darien                  1

            Total                     17

*Norwalk station not yet constructed.

**To remain operational until Norwalk is constructed.

At any time during the term either party may require changes in the above
network, including net increases or reductions with respect to the size of the
network. Any such changes shall be made by Change Order in accordance with the
provisions of Paragraph No. 29 and shall contain such terms, conditions and
schedules as may be agreed. It is understood that any such Change Order shall
include provisions for financial adjustments and payments as may be warranted by
change in the size of the network and costs or cost savings resulting therefrom.

In order to assure service to the public, the emissions inspection 


of any vehicle, unless required in conjunction with a safety inspection for that
vehicle, shall not be performed by the Contractor in an above-designated safety
inspection lane. The Contractor will take all reasonable steps, including
adequate signage and positioning of traffic control devices or barriers, to
ensure that vehicles requiring safety inspections are directed to the correct
lane or lanes.

5.    Term

Unless sooner terminated in accordance with any other provision of this
Agreement, this Agreement shall be for a term beginning on the date of approval
by the Attorney General and ending on June 30, 2002. Performance of safety
inspection by the Contractor shall begin not more than four months after the
effective date of this Agreement at all facilities as designated above unless
the parties agree in writing to an alternative date and/or to multiple
alternative dates with respect to different facilities.

6.    Safety Inspection Procedures

The standards and procedures for each safety inspection shall be substantially
in accordance with the current standards and procedures being used by the
contractor to perform inspections at the stations located in Darien and Beacon
Falls, as more particularly described in Exhibit A, attached hereto and made
part hereof. In addition, for the purpose of this Agreement, the Contractor
shall install and use in each safety lane (a) permanent floor lighting and (b)
Hunter Engineering Company B400 Computerized Plate Brake Testers, or equivalent
subject to reasonable approval of DMV. If DMV desires the Contractor to install
and use equipment for a side slip test of alignment, then such shall be done by
Change Order. All vehicles in the ten-year old category and showing an odometer
reading of more than 50,000 miles shall remain subject to front-end jacking for
visual inspection for looseness of ball joints, and any other safety defects in
the steering system.

7.    Vehicle Identification Number (VlN) Inspection Procedures

The Contractor shall continue to perform VIN-inspections and verifications on
all vehicles requiring safety inspection, and VIN-only checks of vehicle with
valid safety decals from other states, as herein above referenced in Paragraph
No.2. No fees shall be collected for VIN-only checks, nor shall these be
included in the count of inspections for which payment is made to the
Contractor, in accordance with Paragraph No. 14. VIN-only checks shall continue
to be performed at all emissions stations operated by the Contractor.

The standards and procedures for VlN inspections for vehicles 


receiving safety inspections shall be substantially in accordance with current
standards and procedures being used by the Contractor to perform inspections at
the stations located in Darien and Beacon Falls. VIN-only inspections not in
conjunction with safety inspections will be performed in accordance with the
standards and procedures used in current emissions inspection-only stations.
However, the Contractor will be required to locate the secondary VIN for all
vehicles requiring safety inspections, if present in accessible areas of the
vehicle (excluding the engine, transmission or other areas which require special
means of access), in order to complete inspections of as many of these vehicles
as reasonably possible without adversely impacting throughput and wait times.
The Contractor will refer customers to the State Representative if a vehicle
fails due to the absence of a secondary VIN but only if the State Representative
is immediately available; otherwise the vehicle will be referred to a DMV branch
office to complete the inspection process. The Contractor shall notify the State
Representative present in the station of all cases of suspected of tampered or
altered VINs; if there is no State Representative present or available the
Contractor will use its best efforts to notify DMV of each such case, which
shall include a fax transmission of such notification using facsimile equipment
installed by the State at the inspection site.

8.    Personnel Conducting Inspections; Training; Removal

Contractor acknowledges that the above-described procedures and tasks for safety
and VIN inspections can be performed adequately and effectively only by
personnel with the necessary level of skills. In order to assure the possession
of such skills, the Contractor agrees that all personnel assigned to perform
and/or to supervise the safety and VlN inspection function will attend and
successfully complete a training program to be given by the Contractor with
curriculum approved by DMV prior to the start-up of inspections. DMV shall have
the right to request the Contractor to remove any employee performing inspection
duties in a less than satisfactory manner or in dereliction of duties by giving
the Contractor specific information about such employee. However, the final
decision for taking action on the employee shall rest with the Contractor in its
sole discretion. The basic requirements and curriculum for the said mandatory
training programs are as set forth in Exhibit B, attached hereto and made part
hereof.

9.    Photograph Records

For each vehicle which is safety inspected, the Contractor shall use its best
effort to obtain a color photograph of the vehicle which shall, to the extent
possible, capture the registration marker plate on the vehicle and show the make
and model of the vehicle. The photographic film used shall be packaged at the
completion of each roll and shall, after being clearly labeled as 


to the dates and station, be brought within 48 hours of the completion of each
roll to the central office of Envirotest. Such film shall be available to DMV at
all reasonable times.

10.   Inspection Reports; Other Documents Provided to Public

The parties understand and agree that the owner of a motor vehicle subject to
safety and/or VIN inspection may appear initially at either a DMV branch office
or any one of the above-listed emissions stations. If such owner appears at a
branch office, he or she will be given DMV Form H-13, "Application for
Registration and Title", an informational booklet and directions to the nearest
designated emissions station. If the owner appears first at a station, he or she
will, after passing inspection, be given an inspection report or reports, as
hereinafter described, and an H-13 Form by the Contractor. and directions to the
nearest branch office. Appropriate instructions and information will be given to
owners failing inspections.

With respect to each completed safety inspection, the owner (or operator of the
vehicle) shall be given a computer generated safety inspection report (SIR),
which shall contain the information and be substantially in-the form of Exhibit
C, attached hereto and made part hereof. With respect to each completed VIN-only
inspection, the owner (or operator of the vehicle) shall be given a copy of the
DMV Form 302B, marked Exhibit D attached hereto and made part hereof. Each Form
302B shall be stamped by the Contractor for authentication purposes in the block
marked "Official Use Only".

All inspections and VIN-only reports shall include evidence of the identity of
the individual employee performing the inspection and/or the identity of the
individual employee issuing the report.

11.   Computerized Inspection Records

Contractor shall develop and install an automated data system to maintain
inspection records and to substantiate the numbers of inspections performed. The
system shall be integrated with the system which supports emission testing as
more particularly described in the Technical Specifications to the Contract
between the parties for the Emissions Inspection Program; provided, however, the
Contractor shall be permitted to use a stand-alone system having the same
functional capabilities on a temporary basis since the work of installing the
integrated system is not expected to be completed as of the start date for
performance of inspections under this Agreement. The system shall be capable of
providing next day access to DMV of all data elements of each individual
inspection including the lane identification, year of vehicle and registration
marker plate number and state of origin. The Contractor shall generate and
provide regular reports of program activity in a format agreeable to both
parties. In addition, from time to time the Contractor may be requested to


produce extracts from the data base and/or statistical reports for DMV
management purposes, such as, for example, the number of 10 year old vehicles
failing the brake test, and Contractor shall cooperate fully with any such
request either by providing the data requested or permitting DMV staff the
necessary access to obtain the data being sought; however, if the aggregate of
requests including prior request are expected to require in excess of a total of
10 hours per year, then such requests may be accomplished only by Change Order.
The provisions of this paragraph requiring an automated data system shall not be
construed to relieve the Contractor of its responsibilities for performance in
the event of any malfunction of the system, and the Contractor agrees to put in
place and have available a back-up system, manual or otherwise, to allow
performance to continue.

12.   Collection of Fees

The Contractor shall collect and account for all statutory fees required to be
paid by vehicle owners for safety or combined safety and emissions inspections.
Fees may be paid in cash or by personal check of the operator or registered
owner in the total amount due per customer transaction. The current fee for a
safety inspection is twenty-five dollars ($25.00). There is no additional fee
charged for one reinspection of a vehicle within thirty (30) calendar days of
the date of initial inspection if the customer presents the original Safety
Inspection Report (SIR). If payment is by check, the Contractor shall record the
driver license number of the driver on the check after verifying that the name
of the check matches the name on the driver's license and/or vehicle ownership
documents. Checks will be made payable to "State of Connecticut DMV". The
Contractor shall have no responsibility for collection of dishonored checks.

Contractor's responsibility with respect to the timely deposit of all fee
receipts shall be in accordance with the provisions of the Contract between the
parties for the Vehicle Inspection Program.

Contractor agrees to report to DMV promptly any incident of loss, theft,
irregular or unsafe handling of fee receipts, and shall cooperate with DMV with
respect to the investigation of any such incident and follow-up actions
required, including remedial actions to avoid recurrence of any such incident.

13.   Reinspections

When a vehicle fails a safety inspection, the Contractor will inform the vehicle
operator to have the repairs and/or maintenance indicated on the SIR completed,
and then return to any network facility with a copy of the SIR within thirty
days thereafter DMV may establish a program to allow certain approved licensed
dealers and repairers to perform reinspections with respect to any vehicle


repaired by the owner or such licensee. This program will be limited to
reinspection within thirty (30) calendar days, for which no fee is required.
Failure to provide the form with the initial test results or a reinspection
which is more than thirty (30) calendar days from the date of initial inspection
will require payment of a new fee and must be performed at a network facility,
unless the vehicle has been referred to a DMV branch office for completion of
inspection and/or VIN verification, or assignment of a new VIN, as mentioned
above and detailed in Exhibit A.

14.   Payment to Contractor

In consideration of the services performed by Contractor under this Agreement,
DMV agrees to pay the Contractor at the following rates per each completed
inspection for which the fee is collected:

                         VOLUME SAFETY SLIDING FEE SCALE
                                 VOLUME (, 000)

            130       135      145      155     165      175      185      200
*1996-97    $16.44    15.83    14.74    13.79   12.95    12.21    11.55    10.68
 1998       $17.03    16.40    15.27    14.29   13.42    12.65    11.97    11.07
 1999       $17.63    16.98    15.81    14.79   13.89    13.10    12.39    11.46
 2000       $18.25    17.58    16.36    15.31   14.38    13.56    12.83    11.86
 2001       $18.89    18.19    16.93    15.84   14.88    14.03    13.27    12.28
*2002       $19.55    18.82    17.52    16.39   15.40    14.52    13.74    12.71

*Volumes indicated will be prorated for less than one full year of performance
of inspections.

In the event that the actual volume of paid inspections for the first twelve
(12) twelve months of the period of performance of this Agreement, or for any
subsequent period of (12) twelve months thereafter is either less than 130,000
or more than 200,000 then either party shall have the right upon written notice
to the other party to compel a timely good faith renegotiation of the fee per
test. If the parties are unable as a result of such renegotiation to agree on a
new fee per test, then the fee in the above schedule which is closest to the
actual volume shall continue to be charged by the Contractor and paid by DMV,
but either party shall have the right to obtain relief through the filing of a
claim for arbitration in the same manner and subject to the same provisions
concerning arbitration contained in section 12.0, Exhibit E of the Contract
between the parties for the Emissions Inspection Program. It is intended that
the relief sought by the Contractor in the event the actual volume is less than
130,000 or in the event the actual volume is more than 200,000 will be such as
to fairly compensate the party seeking relief with reference to the actual scope
of services required and being performed. It is intended that, in the case of
volume below target levels, such relief will be in the form of an increase in
the fee such as to (i) enable the Contractor to continue to recoup capital costs
at the same rate as if volume had reached target levels., and (ii) compensate
the Contractor for such demonstrable inefficiencies in operations as may result
from such reduced volume.


In using the foregoing table, if annual volume is 130,000 or more vehicles and
200,000 or fewer vehicles per year the applicable rate per vehicle shall be the
rate most closely approximating the applicable table heading volume.

The Contractor may submit invoices stating the number of inspections performed
during a specified period of time and the total amount due. Such invoices may be
submitted not more frequently than once per month, in arrears, to the attention
of DMV Fiscal Services Office. DMV shall cause such invoices to be paid promptly
in accordance with existing State of Connecticut payment procedures but in no
event more than (30) thirty days after submission, subject to the provisions of
the following Paragraph No. 15, regarding the responsibility of the Contractor
to substantiate any discrepant inspections and/or amounts.

Within 15 days following the end of each calendar year, the Contractor shall
submit a statement of the total number of inspections performed during such
calendar year and a calculation of any adjustment in the per vehicle fee amount
payable. If the applicable rate differs from the rate for 165,000 vehicles, then
the Contractor or the State, as the case may be, shall be entitled to an
adjustment determined by multiplying the difference between the per vehicle rate
actually paid and the applicable rate in accordance with the above table times
the total number of vehicles inspected during the calendar year. The amount of
such adjustment shall be paid by the State or the contractor, as the case may
be, within 15 days thereafter; provided, however, that in the case of any
adjustment in favor of the State, the Contractor may elect to have the amount of
such adjustment offset against amounts owing by the State to the Contractor in
respect of current fee remittances.

15.   Billing Substantiation and Audit Rights

The contractor shall be responsible to maintain and provide sufficient, accurate
records to substantiate the numbers of inspections, as stated in its invoices to
DMV. The billings submitted shall be in such format and accompanied by such
substantiating documents and records as directed initially and from time to time
thereafter, by the DMV Fiscal Services Office, as necessary to enable payments
to be processed in accordance with requirements of the fiscal control and
disbursement agencies of the State of Connecticut.

If DMV rejects or disputes the amount of any invoice submitted, it shall inform
the Contractor in writing within twenty (20) days of receipt and shall state the
reasons for its position and the actions and/or additional substantiation
required to be taken or provided by the Contractor. Any amounts not in question
shall be processed for payment and shall not be delayed by reason of DMV's
position with respect to remaining amounts claimed or by any actions that may be
taken between the parties to achieve a 


reconciliation or resolution of the dispute. DMV shall have the right, by itself
or any authorized agent, to periodically inspect and audit the records of the
Contractor to (a) substantiate the numbers of inspections claimed, (b) to
ascertain that the Contractor has properly collected, accounted for, and
deposited in a timely manner the appropriate amounts of fees, or (c) for any
other reason related to proper administrative fiscal management of terms of the
Agreement. Any such inspection or audit shall be upon reasonable notice to the
Contractor. If audit discrepancies occur, the Contractor shall be afforded
adequate time to respond to such discrepancies.

16.   Termination for Non-Appropriation of Funds

Notwithstanding the above-stated term of this Agreement and the expected date
for the beginning of performance hereunder by the Contractor, DMV shall have the
right to terminate in the event DMV does not have funds appropriated by the
General Assembly of the State of Connecticut to meet the obligations for payment
to the Contractor in accordance with Paragraph No. 14. Said right of DMV to
terminate may be exercised at any time after one (1) year from the beginning
date of performance by the Contractor. DMV shall give written notice to the
Contractor and the termination will be final and effective on the date set forth
in the notice (but in no event sooner than one (1) year from the beginning of
performance hereunder). DMV agrees to make all necessary budget requests and
submittals in the normal State budget process throughout the term of the
Agreement to obtain funds to continue the Agreement. DMV shall keep the
Contractor informed as to the status of funding and shall endeavor to give the
Contractor the maximum number of days notice of termination due to insufficient
funds.

In the event of such termination due to lack of sufficient funds, DMV shall pay
to the Contractor all amounts earned for services performed prior to the
effective date of termination. The Contractor shall be entitled to the
recoupment of its undepreciated capital costs in accordance with the provisions
of Paragraph No.30.

17.   Termination for Unsatisfactory Performance

DMV shall have the right in accordance with the procedures set forth in this
Paragraph to terminate this Agreement at any time after thirty (30) days from
the beginning date of the Contractor's performance if there is, in the opinion
of DMV, a material failure by the Contractor to perform, or substantial defect
in performance of any of the material services specified in this Agreement. DMV
shall give written notice to the Contractor of-the existence of any such failure
to perform, which notice shall detail the alleged failure and set forth the
remedial actions required to be taken. The Contractor shall have thirty (30)
days from its receipt of such notice to cure such failure or defect to the
satisfaction of DMV. If, after the expiration of such period of time performance


remains unsatisfactory in the sole opinion of DMV, or there is not, in the sole
opinion of DMV, substantial progress made to achieve a satisfactory level of
performance, DMV may give written notice to the Contractor of termination of
this Agreement, which termination shall be final and effective on the date set
forth in the notice.

For the purpose of this paragraph, a "material failure" or "substantial defect"
regarding performance by the Contractor shall include any repeated, continuing
and substantial occurrence of failure to perform the obligations of this
Agreement including (a) safety or VIN inspections not being performed in
accordance with the standards set forth in Exhibit A and the terms of this
Agreement, (b) excessive delays and waiting times experienced by the public in
the queuing area or in the facilities, unless the same are caused by
circumstances or events beyond the reasonable control of the Contractor, or (c)
failure to collect, account for and make timely deposit of inspection fees.

Termination under this paragraph shall not relieve the Contractor of any
liability which it may have to DMV. DMV may withhold any payments due to the
Contractor until such time as the exact amount of liability is determined.

18.   Termination Due to Termination of Emissions Contract

DMV shall have the right to terminate this Agreement upon written notice to the
Contractor, effective on the date set forth in the notice, in the event that DMV
takes action to terminate the subject Contract between the parties for the
vehicle emissions inspection program, dated April 14,1994, as authorized by
Exhibit E, Sections 10 and 11 of the said contract, or the said Contract is
terminated for any other reason or cause, including, without limitation,
bankruptcy or insolvency of the Contractor, mutual consent, or change in
governing law.

19.   Contractor Supervision; Customer Complaints

Contractor agrees that it will have supervisory staff present and available in
the above-designated stations to manage and oversee the performance of
inspections, and to provide necessary direction to employees regarding questions
or problems arising in connection with individual inspections. The supervisory
personnel also will be responsible for direct contact with members of the
public, as may be necessary to respond appropriately to questions, unusual
requests, or complaints regarding any aspect of the safety or VIN inspection
process.

The parties agree that the provisions of the Contract for the Vehicle Emissions
Inspection Program, Exhibit C, Section 6.4, shall apply to the handling and
disposition of all customer complaints.


20.   Indemnity to State and Liability to Public

Contractor agrees that the provision of the Contract for the Vehicle Emissions
Program regarding indemnity to the State of Connecticut, Exhibit E, Section 4.0,
and regarding potential liability to the public and related insurance
requirements, Exhibit E, Section 25.0, shall apply with equal force and effect
to this Agreement and to all aspects of the Contractor's performance hereunder.
Contractor shall be authorized to include in each safety inspection report, and
to post signs, containing a notice to the public, the text of which shall be
subject to approval by DMV, regarding disclaimer of liability arising out of
motor vehicle accidents, or mechanical or equipment failures of motor vehicles
subsequent to performance of inspections by the Contractor of any such vehicles.

21.   Termination or Renegotiation Due to Change of Law

If at any time during the term of this Agreement the General Assembly enacts
legislation to repeal or to substantially curtail the responsibilities of DMV to
inspect passenger motor vehicles for safety in accordance with the above-cited
statutes, then DMV shall have the right to terminate the Agreement upon written
notice thereof to the Contractor effective on the date set forth in the notice.
In the event of such termination for government convenience and necessity, DMV
shall pay to the Contractor all amounts earned prior to the date of termination,
plus a reasonable amount representing an equitable adjustment for all work and
expenditures reasonably undertaken in anticipation of full performance for the
entire term, not including any anticipated profit, plus the amount payable
pursuant to Paragraph No. 30. If any final action is taken by a court of
competent jurisdiction that has the same effect as the above-described
legislative action, then the provisions of this paragraph shall apply with the
same force and effect.

If at any time during the term, final action is taken by the General Assembly or
a court that does not repeal or substantially curtail the existing safety
inspection requirements, but amends such requirements or adds new requirements
in any manner that has a substantial impact on the performance of either party
or the cost thereof, or enlarges the scope of services desired by DMV, the
parties agree to negotiate in good faith for an amendment to the Agreement.

22.   Assignment

The Contractor shall not assign, transfer, convey or otherwise dispose of this
Agreement or its right, title or interest therein, or its power to execute such
Agreement to any person, firm or 


corporation, without the previous written consent of the DMV (which shall not
unreasonably be withheld), provided however, that the Contractor shall have the
absolute right, and without the previous written consent of the DMV to assign
this Agreement to a wholly-owned subsidiary of the Contractor, subject to the
following conditions:

      1.    Such subsidiary assumes all obligations of the Contractor under the
            Agreement; and

      2.    The Contractor remains primarily liable for all obligations under
            the Agreement, including obligations arising from modifications to
            the Contract subsequent to such assignment.

23.   Governing Law

This Agreement is being executed in the State of Connecticut and shall be
construed and enforced in accordance with the laws of said state.

24.   Attorney General Approval

This Agreement shall not be effective and binding on DMV unless and until it is
approved as to legal form by the Attorney General of the State of Connecticut,
at which time it shall be deemed to be fully executed and in full force and
effect.

25.   Hours of Operation

The Contractor shall perform safety inspections during all hours of operation of
each emissions inspection station, as provided in Exhibit C, Section 6.1 of the
Contract between the parties for the Connecticut vehicle emissions inspection
program, dated April 14, 1994, as the said provisions may be amended, or may be
the subject of a change order.

26.   Incorporation of Proposal Materials

Contractor agrees that its performance will meet or exceed the specification and
representations made in its written technical proposal to DMV dated January 12,
1996.

27.   Notices and Contact Persons

Official notices or communications arising out of performance of this Contract
to be given by the Contractor to the State shall for all purposes be deemed to
be duly given and received if sent by registered or certified mail, postage
prepaid, or by hand delivery 


for which a written receipt is received, addressed to:

                         Commissioner of Motor Vehicles
                              State of Connecticut
                                 60 State Street
                         Wethersfield, Connecticut 06101

In similar manner notices to be given by the State to the Contractor shall for
all purposes be deemed to be duly given and received if one of the above-listed
methods is used, addressed to:

                       Envirotest Systems Corp. shall be:
                                246 Sobrante Way
                               Sunnyvale, CA 94086
               Attention: Mr. F. Robert Miller, President and CEO

Copies of above-referenced notices shall be provided to the Contractor's
Connecticut program manager as identified below.

For the purpose of administration of this Agreement the parties shall have the
following primary contact persons, who shall be authorized and expected to
render decisions and to take actions necessary to perform the respective
obligations of the Agreement:

      Contractor-Jeffrey A. Barth, 60A Weston Street, Hartford, CT DMV-Peter A.
      Rosso, DMV, 60 State Street, Wethersfield, CT

Any change in the identity of a contact person of a party or the official
address for notices shall be made known to the other party in accordance with
the provisions of this Paragraph.

28.   Duplicate Originals

This Agreement is being executed in the form of duplicate original documents,
with one fully executed document to be retained by each party. Execution is on
State of Connecticut Form 802A, Personal Services Agreement, to which these
additional Terms and Conditions are attached and incorporated.

29.   Changes

If at any time during the term either party wishes to make a material change in
the scope of performance by the other party, including, but not limited to, the
above-mentioned possible changes with respect to allowed vehicle inspections,
the size of the network or equipment to be used by the Contractor, the following
procedures will be followed:

      (a)   A written request specifying the nature of the change will be mailed
            to the contact person identified in Paragraph No. 27;


      (b)   The party receiving the request may request and the requesting party
            shall grant meetings or other opportunities for communications for
            the purpose of determining and clarifying the exact nature of the
            change;

      (c)   The costs and development time will be determined by the receiving
            party, and said party will also inform the requesting party whether
            it can meet any implementation date or dates requested, or, if not,
            the alternative Implementation date or dates to which it is prepared
            to commit;

      (d)   A written confirmation as to the above will be furnished to the
            requesting party;

      (e)   The appropriate contact person will transmit a written response
            accepting, rejecting or modifying the change proposal; and

      (f)   If acceptable, and if the change does not amount to more than fifty
            thousand dollars (S50,000) a written Change Order incorporating the
            above-mentioned proposal and response will be executed by the
            authorized representatives of the parties, and will be binding and
            effective on the date of such execution, or on such other date as
            may be set forth in the Change Order. Any change which is estimated
            by either party to have a cost of more than fifty thousand dollars
            (S50,000) may be accomplished only by Amendment, which Amendment
            shall be binding and effective on the date of approval as to form by
            the Attorney General.

30.   Recoupment of Capital Costs in the Event of Early Termination

In the event of termination of this Agreement before the end of the full term in
accordance with the provisions of Paragraph Nos. 16,18 or 21, DMV shall pay to
the Contractor a sum equal to the Contractor's cost for all equipment acquired
by the Contractor and all software purchased and developed by the Contractor for
use in connection with the safety inspection program as herein described,
reduced by 1.47% per month for each month or part thereof from the month of
beginning of performance. The Contractor's above described, costs for equipment
shall be deemed to mean its actual cost, as furnished to DMV and subject to
verification by audit, not to exceed the total amount of eight hundred and sixty
thousand dollars ($860,000).

Upon payment of the amount due hereunder, the Contractor shall forthwith
transfer possession and convey title to the equipment and rights to use the
software to the State free and clear of all 


encumbrances and liens.

31.   DMV Personnel and Conduct

Employees of the State of Connecticut, when they are in or near any of the
facilities shall conduct themselves at all times in the same manner as the
employees of the Contractor are required to conduct themselves. Except as may be
permitted by prior agreement between management personnel of DMV and the
Contractor, no State of Connecticut employee shall have the right to direct
employees of the Contractor, interfere with station operations or business, or
take photographs of any of the employees.

32.   Performance Bond

Contractor agrees to provide at the time of performance of this Agreement and to
maintain in effect throughout the term a performance bond, with surety duly
licensed in the State of Connecticut. The bond shall be in the initial amount of
eight hundred and seventy-five thousand ($875,000.), in such form and content as
is acceptable to DMV to assure the performance of the obligations of this
Agreement and to be invoked by DMV upon termination for default. At anytime and
from time to time after one year from the start date of performance the
Contractor may request a reduction in the above-state amount of the penalty of
the bond provided hereunder by an amount not to exceed S175,000 per year, and
DMV shall grant any such request or requests if reasonably related to the
present, i.e., then existing, value of the Agreement and if Contractor is
performing in a satisfactory manner.

33.   Non-Discrimination

Contractor agrees to the following provisions regarding non-discrimination and
Executive Orders:

               NONDISCRIMINATION AND AFFIRMATIVE ACTION PROVISIONS

      This section is inserted in this contract in connection with Subsection
(a) or Section 4a-60 or the General Statutes or Connecticut as revised.

      a. For the purposes of this section, "minority business enterprise" means
any small contractor or supplier of materials fifty-one per cent or more of the
capital stock, if any, or assets of which is owned by a person or persons: (1)
Who are active in the daily affairs or the enterprise, (2) who have the power to


direct the management and policies of the enterprise and (3) who are members or
a minority, as such term is defined in Subsection (a) of Conn. Gen. Stat.
Section 32-9n; and "good faith" means that degree or diligence which a
reasonable person would exercise in the performance of legal duties and
obligations. "Good faith efforts" shall include, but not be limited to, those
reasonable initial efforts necessary to comply with statutory or regulatory
requirements and additional or substituted efforts when it is determined that
such initial efforts will not be sufficient to comply with such requirements.

      For the purposes of this section, "commission" means the commission on
human rights and opportunities.

      For the purposes or this section, "public works contract" means any
agreement between any individual, firm or corporation and the state or any
political subdivision or the state other than a municipality or construction
rehabilitation, conversion, extension, demolition or repair of a public
building, highway or other changes or improvements in real property, or which is
financed in whole or in part by the state, including, but not limited to,
matching expenditures, grants, loans, insurance or guarantees.

TEXT MISSING. ORIGINAL PAGE ILLEGIBLE.  NO READABLE COPY AVAILABLE.


      e. The contractor shall include the provisions of Subsection b of this
section in every subcontract or purchase order entered into in order to fulfill
any obligation of a contract with the state and such provisions shall be binding
on a subcontractor, vendor or manufacturer unless exempted by regulations or
orders of the commission. The contractor shall take such action with respect to
any such subcontract or purchase order as the commission may direct as a means
of enforcing such provisions including sanctions for noncompliance in accordance
with Conn. Gen. Stat. Section 46a-56; provided; if such contractor becomes
involved in, or is threatened with, litigation with a subcontractor or vendor as
a result of such direction by the commission, the contractor may request the
state of Connecticut to enter into any such litigation or negotiation prior
thereto to protect the interests of the state and the state may so enter.

      f. The contractor agrees to comply with the regulations referred to in
this section as they exist on the date of this contract and as they may be
adopted or amended from time to time during the term of this contract and any
amendments thereto.

            NONDISCRIMINATION PROVISIONS REGARDING SEXUAL ORIENTATION

      This section is inserted in this contract in connection with Subsection
(a) of Section 4a-60a of the General Statutes of Connecticut, as revised.

      a. (1) The Contractor agrees and warrants that in the performance of the
contract such contractor will not discriminate or permit discrimination against
any person or group of persons on the grounds of sexual orientation, in any
manner prohibited by the laws of the United States or of the state of
Connecticut, and that employees are treated when employed without regard to
their sexual orientation; (2) the contractor agrees to provide each labor union
or representative of workers with which such contractor has a collective
bargaining agreement or other contract or understanding and each vendor with
which such contractor has a contract or understanding, a notice to be provided
by the commission on human rights and opportunities advising the labor union or
workers' representative of the contractor's commitments under this section, and
to post copies of the notice in conspicuous places available to employees and
applicants for employment; (3) the contractor agrees to comply with each
provision of this section and with each regulation or relevant order issued by
said commission pursuant to section 46a-56 of the general statutes; (4) the
contractor agrees to provide the commission on human rights and opportunities
with such information requested by the commission, and permit access to
pertinent books, records and accounts, concerning the employment practices and
procedures of the contractor which relate to the provisions of this section and
section 46a - 56 of the general statutes.


      b. The contractor shall include the provisions of Subsection a of this
section in every subcontract or purchase order entered into in order to fulfill
any obligation of a contract with the state and such provisions shall be binding
on a subcontractor, vendor or manufacturer unless exempted by regulations or
orders of the commission. The contractor shall take such action with respect to
any such subcontract or purchase order as the commission may direct as a means
or enforcing such provisions including sanctions for noncompliance in accordance
with section 46a-56 of the general statutes; provided, if such contractor
becomes involved in, or is threatened with, litigation with a subcontractor or
vendor as a result of such direction by the commission, the contractor may
request the state of Connecticut to enter into any such litigation or
negotiation prior thereto to protect the interests or the state and the state
may so enter.

      c. The contractor agrees to comply with the regulations referred to in
this section as they exist on the date of this contract and as they may be
adopted or amended from time to time during the term of this contract and any
amendments thereto.

      EXECUTIVE ORDER NO. THREE

      This contract is subject to the provisions of Executive Order No. Three of
Governor Thomas J. Meskill promulgated June 16, 1971 and, as such, this contract
may be canceled, terminated or suspended by the state labor commissioner for
violation of or noncompliance with said Executive Order No. Three, or any state
or federal law concerning nondiscrimination, notwithstanding that the labor
commissioner is not a party to this contract. The parties to this contract, as
part of the consideration hereof, agree that said Executive Order No. Three is
incorporated herein by reference and made a part hereof. The parties agree to
abide by said Executive Order and agree that the state labor commissioner shall
have continuing jurisdiction in respect to contract performance in regard to
nondiscrimination, until the contract is completed or terminated prior to
completion.

      The contractor agrees, as part consideration hereof, that this contract is
subject to the Guidelines and Rules issued by the state labor commissioner to
implement Executive Order No. Three, and that he will not discriminate in his
employment practices or policies, will file all reports as required, and will
fully cooperate with the State of Connecticut and the state labor commissioner.

      EXECUTIVE ORDER NO. SEVENTEEN

      This contract is subject to the provisions of Executive Order No.
Seventeen or Governor Thomas J. Meskill promulgated February 15, 1973, and, as
such, this contract may be canceled, terminated or suspended by the contracting
agency or the State Labor 


Commissioner or violation of noncompliance with said Executive Order No.
Seventeen, notwithstanding that the Labor Commissioner may not be a party to
this contract. The parties to this contract, as part of the consideration
hereof, agree that Executive Order No. Seventeen is incorporated herein by
reference and made a part hereof. The parties agree to abide by said Executive
Order and agree that the contracting agency and the State Labor Commissioner
shall have joint and several continuing jurisdiction in respect to contract
performance in regard to listing all employment openings with the Connecticut
State Employment Service.


                              STATE OF CONNECTICUT
                          DEPARTMENT OF MOTOR VEHICLES

                            FUNCTIONAL SPECIFICATION

                                       AND

                               SYSTEM REQUIREMENTS

                                       FOR

                                  CONDUCTING A

                                     SAFETY

                                   INSPECTION


                         Envirotest Systems Corporation
                             2002 North Forbes Blvd.
                              Tucson, Arizona 85745

PREPARED BY:   -----------------------------------------------------------------
               Gordon Krueger            Project Engineering                Date


APPROVED BY:   -----------------------------------------------------------------
               Jeff Barth                Conn. Program, General Manager     Date


               -----------------------------------------------------------------
               Peter Rosso               State DMV Division Chief II        Date


               -----------------------------------------------------------------
               Mark Frost                ET. Engineering V.P.               Date


RELEASED BY:   -----------------------------------------------------------------
               Gordon Krueger            Project Engineering                Date


                  NOTICE TO ALL PERSONS RECEIVING THIS DOCUMENT

This document is the property of Envirotest Systems and is delivered on the
express condition that it is not to be disclosed, reproduced in whole or in
part, or used for manufacture for anyone other than Envirotest Systems without
its written consent; and that no right is granted to disclose or to use any
information contained in said document. This restriction does not limit the
right to use information obtained from another source.


                          Document Number - ES - 20157

      Revision: I


                                 Revision Record

Revision  Effective              Change Description                    Approval
Continued   Date

   A      6/27/96    As marked via revision marks for various           7/24/96
                     changes discussed in the initial meeting 
                     defining details for this document.
   B      7/24/96    Various changes discussed to finalize this         7/30/96
                     document.
   C      8/1/96     Various changes discussed to finalize this         8/14/96
                     document.             
   D      8/15/96    Various changes as noted -                         8/26/96
                     1. Section B.1.0 #6. Removed the last sentence.
                     2. Section C.1.0. Changed STR to VST 
                     3. Section E.1.1, for Pos.1, #2, Safety only - 
                     added bullet for safety inspector ID number 
                     4. Section G.1.0, host summary report removed
                     wording about running it for a date range & all
                     stations 
                     5. Section E.1.1, for pos.3, changed reference 
                     from paying by check to using a check only for 
                     the Safety test 
                     6. Section H.1.0, Replaced figures 2a & 2b with 2.
   E      8/29/96    Various changes as per Jeff Barth                  8/29/96
                     1. Section E.1.1, removed reference to performing
                     any visual inspection entries at pos. 2.
                     2. Section E.1.1, added inserting a default entry 
                     of `Pass' for all visual items.
                     3. Section E.1.1, removed all reference to 
                     requiring a Manager PIN entry when all visual 
                     items pass.
                     4. Section H.1.0, figure 2 changed to current 
                     design.
                     5. Section H.1.0, wording added to define maximum 
                     failed items printable on the VSIR.
   F      9/13/96    Various changes as per discussions & Jeff Barth    9/13/96
                     1. Section B.1.0 - changed ambiguous wording about 
                     time frame for implementing an interfaced system.
                     2. Section E.1.2 - Changed safety inspection item 
                     list & added their abbreviations that will be 
                     printed on the VSIR.
                     3. Section B.1.2 - modified verbiage to match new 
                     safety list items.
                     4. Section B.1.2 - Removed verbiage pertaining to 
                     retesting `Side Exiting Exhaust Systems' failures.
   G      9/16/96    1. Section E.1.2 - Changed safety inspection       9/16/96
                     item list - moved items 54, 55 & 56 to group 6.
   H      11/7/96    1. Section E.1.2 - Changed safety inspection 
                     item list - 11/7/96 added a new item 74 and 
                     renumbered items 75 through 81.


                             CONTINUED ON NEXT PAGE


- --------------------------------------------------------------------------------
ENVIROTEST SYSTEMS CORPORATION(R)   COPYRIGHT 1996(C)  CONFIDENTIAL: PROPRIETARY
                                                                     INFORMATION

 THIS DOCUMENT MAY NOT BE DISCLOSED OR REPRODUCED IN WHOLE, OR IN PART; WITHOUT
  THE EXPRESSED WRITTEN CONSENT OF ENVIROTEST SYSTEMS CORPORATION. NO RIGHT IS
    HEREBY GRANTED TO DISCLOSURE OR SO USE UPON DELIVERY OF SAID DOCUMENT.


                                       2


Revision  Effective              Change Description                    Approval
           Date

   I      1/16/97    Various changes as per W. Cole & J. Barth from    Pending 
                     our meetings & agreements
                     1. Section E.1.2 Changed wording of item #36 
                     from `Glove Test' to `Exhaust System'.
                     2. Section E.1.1 Removed all reference to payment 
                     types `Coupon & Voucher'.
                     3. Changed all abbreviations of SIR to VSIR.
                     4. Section B.1.2  In points 2 & 3 changed needed 
                     documents to title or other.
                     5. Section B.1.2 Added point #16.
                     6. Section E.1.1 Removed reference to printing 
                     additional VSIR forms if all failed components 
                     won't fit on 1 form. Replaced this with printing 
                     the word 'more', requiring a complete inspection 
                     of all components upon a re-test.
                     7. Section E.1.1 Removed reference to performing 
                     the gas cap pressure test.
                     8. Added Section E.1.3 Safety Re-test Details
                     9. Section B.1.0 Modified wording in item #3 to 
                     reflect a free re-test for each paid test.
                     10. Section F.1.0 Added a bullet to include 
                     recording the cashier employee number.
                     11. Sections D.1.3 & E.1.1 Modified pos. 3 details 
                     to reflect collecting the fee as the second display.


- --------------------------------------------------------------------------------
ENVIROTEST SYSTEMS CORPORATION(R)   COPYRIGHT 1996(C)  CONFIDENTIAL: PROPRIETARY
                                                                     INFORMATION

 THIS DOCUMENT MAY NOT BE DISCLOSED OR REPRODUCED IN WHOLE, OR IN PART; WITHOUT
  THE EXPRESSED WRITTEN CONSENT OF ENVIROTEST SYSTEMS CORPORATION. NO RIGHT IS
    HEREBY GRANTED TO DISCLOSURE OR SO USE UPON DELIVERY OF SAID DOCUMENT.


                                       3


                                Table of Contents

SECTION A.1.0 OBJECTIVE .................................................  5

SECTION B.1.0 OVERVIEW ..................................................  6

SECTION B.1.1 STATIONS & LANES ..........................................  7
SECTION B.1.2 SUBJECT VEHICLES ..........................................  7

SECTION C.1.0 GLOSSARY .................................................. 10

SECTION D.1.0 EQUIPMENT ................................................. 11

SECTION D.1.1 PLATFORM BRAKE TESTER ..................................... 11
SECTION D.1.2 UNDER VEHICLE LIGHTING .................................... 12
SECTION D.1.3 LANE LAYOUT ............................................... 12
   FIGURE - 1 ........................................................... 12

SECTION E.1.0 INSPECTION PROCESS ........................................ 14

SECTION E.1.1 PROCEDURES ................................................ 14
SECTION E.1.2 VISUAL/FUNCTIONAL ITEMS ................................... 18
SECTION E.1.3 SAFETY RE-TEST DETAILS .................................... 20
   FEE .................................................................. 20
   ITEMS RE-INSPECTED ................................................... 20
   VSIR ................................................................. 21

SECTION F.1.0 DATA COLLECTION ........................................... 22

SECTION F.1.1 FEE RECONCILIATION ........................................ 22
SECTION F.1.2 DATA ACCESS - REPORTING ................................... 22

SECTION G.1.0 REPORTING ................................................. 23

SAFETY INSPECTION - REPORTS ............................................. 23
SECTION G.1.1 WAIT TIME REPORTING ....................................... 24

SECTION H.1.0 SAFETY VEHICLE INSPECTION REPORT (VSIR) ................... 25

   FIGURE - 2 ........................................................... 26


- --------------------------------------------------------------------------------
ENVIROTEST SYSTEMS CORPORATION(R)   COPYRIGHT 1996(C)  CONFIDENTIAL: PROPRIETARY
                                                                     INFORMATION

 THIS DOCUMENT MAY NOT BE DISCLOSED OR REPRODUCED IN WHOLE, OR IN PART; WITHOUT
  THE EXPRESSED WRITTEN CONSENT OF ENVIROTEST SYSTEMS CORPORATION. NO RIGHT IS
    HEREBY GRANTED TO DISCLOSURE OR SO USE UPON DELIVERY OF SAID DOCUMENT.


                                       4


Section A.1.0 OBJECTIVE

      This document defines the scope of effort required by Envirotest
Engineering to implement CT Safety. This document is intended to describe the
modifications required to the current system to incorporate safety testing into
subject lanes within the network.

      The combined test scheme will complement the current scheme or be used as
a separate test sequence. Subject vehicles will receive an emissions test,
opacity test or a tailpipe test alone or, combined with a safety inspection or,
the safety inspection alone.

      Due to the fact that implementation of Safety testing may be required in a
4 month time frame as an accelerated implementation, a separate document titled
`Quick Start Program', phase 1, is pertinent as describing this phase of an
accelerated Safety testing implementation. Otherwise it does not pertain to the
implementation of the full Safety test plan described here. If accelerated
testing is implemented, then the remainder of this document will be instituted
as Phase 2 of the entire Safety testing plan in an agreed to time frame yet to
be determined.

Please be aware of the following notes:

1.    The term "CT Safety" refers to all items in this document including
      changes that must be made to the emissions software to accommodate safety
      testing. Thus "CT Safety startup" refers to all items in this document.

2.    After approval of this document by the State, Envirotest will document
      implementation details in an updated version of the Connecticut/Envirotest
      Data Specification (ES 20134) which will then be provided to the State.

3.    This document addresses only modifications associated with CT Safety
      contractual requirements. It is not the intent of this document to address
      any other modifications and/or change requests.

4.    The existing emissions test system will remain as it currently is except
      as specifically documented here. The existing safety test will be replaced
      in its entirety with a safety test as documented here. There should be no
      "assumed" or "implied" changes beyond what is described in this document.


- --------------------------------------------------------------------------------
ENVIROTEST SYSTEMS CORPORATION(R)   COPYRIGHT 1996(C)  CONFIDENTIAL: PROPRIETARY
                                                                     INFORMATION

 THIS DOCUMENT MAY NOT BE DISCLOSED OR REPRODUCED IN WHOLE, OR IN PART; WITHOUT
  THE EXPRESSED WRITTEN CONSENT OF ENVIROTEST SYSTEMS CORPORATION. NO RIGHT IS
    HEREBY GRANTED TO DISCLOSURE OR SO USE UPON DELIVERY OF SAID DOCUMENT.


                                       5


Section  B.1.0 OVERVIEW

      The modification to the system allowing safety testing requires hardware
additions to the system to allow its operation. A major component will be added
to accomplish the safety test. A platform type brake tester is used to measure
the braking effectiveness for each wheel.

      The brake tester is designated to be an integrated portion of the system.
This assumes that the equipment supplier will provide the necessary software to
allow this, in the time frame allotted, where we can adequately communicate with
their system. If the software is not provided, the tests will be implemented as
a stand alone, requiring the independent operator entry of the test results from
the unit into our system. Interfacing the systems, in this case, will be
accomplished in phase II or on a mutually agreed to date based on the
manufacturers delivery of the software plus our internal development time.

      Additional equipment required to perform the testing consists of under
vehicle lighting and a method of separately recording a color image, a picture,
that can be manually associated to the test file. A captured image will not be
part of the stored host data.

      Another major area of modification is the applications software. The
Safety test sequence uses the existing emissions test lane with the addition of
hardware. Input of the brake test results will ultimately be automatically
accomplished through system interfaces but may initially be performed through a
manual entry by the lane operator, based on the results displayed by that
system. The software will be developed to allow this entry along with the
results of the visual / functional inspection portion of the test. The
flexibility to enter any, none or all of this information at multiple test
positions is a feature of the software. The software will require an entry for
all items before allowing a test completion. Upon the completion of the test a
Vehicle Inspection Report, (VIR) and possible Diagnostic Trace Report, (DTR) &
Diagnostic Sensors Report, (DSR) will be printed if the emissions test was
performed. A Safety Inspection Report, (VSIR) will be printed giving the results
of the Safety inspection. Any combination of either one or all of these reports
will be given to the customer with a brief verbal explanation upon completion of
the test.

      An operational VIN verification element, not computerized, is included to
address the requirement to perform this service as well.

      Reports specific to the safety inspection are included to track Safety
testing, see Section G.1.0 for these details. Some existing reports will contain
merged data for reporting purposes, such as fee and throughput reports.
Additional items are:

1.    CT Safety will be located in 11 stations, with 16 lanes, with no station
      having more than 2 safety lanes.

2.    Inspections will be performed for vehicles moving into the State and for
      change of ownership on vehicles 10 years old or older. For greater
      definition and details see section B.1.2.

3.    The test fee, for Safety, is $25 for all tests including all retests
      performed after 30 days of the prior paid test (31 days will be allowed if
      the 30th day is either a Sunday, Holiday or snow day). A free re-test will
      be given when the prior failed, paid test is within the 30 days of the
      initial test. For greater definition and details see section E.1.3. This
      is in 


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  THE EXPRESSED WRITTEN CONSENT OF ENVIROTEST SYSTEMS CORPORATION. NO RIGHT IS
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                                       6


      addition to any fee required for the emissions test when both tests are
      simultaneously performed.

4.    CT Safety replaces the existing safety test. Once CT Safety is in place,
      previously employed safety tests can no longer be performed. Previous
      safety test data will be available through the previous access methods
      only.

5.    CT Safety will be integrated with the existing on-line emissions data
      network. Historical safety data (obtained prior to CT Safety startup) will
      not be available on-line and are not supported by CT Safety.

6.    A cross-over test occurs when a safety test is performed prior to CT
      Safety startup and a safety retest is performed after startup. In this
      case the retest must be performed as an initial test and previously passed
      items must manually be set to not applicable (N/A). If the old test was
      performed within the 30 day time frame where a free re-test is applicable,
      the test will be performed as an initial test using the old Safety
      Inspection Report (`VSIR') as the payment method. This is a temporary (30
      day) procedure that will be handled operationally.

Section B.1.1 Stations & Lanes

      STATION LOCATION           TOTAL LANES               PROPOSED SAFETY LANES

      Norwalk II  (not built)         7                             2
      North Haven                     7                             2
      Danbury..                       5                             1
      Waterbury                       4                             1
      Bridgeport (8/96)               7                             2
      Thomaston                       3                             1
      Manchester                      5                             2
      Southington                     5                             2
      Taftville                       2                             1
      East Lyme                       3                             1
      North Windham                   2                             1
- --------------------------------------------------------------------------------
                                                           TOTAL - 16

Section  B.1.2  Subject Vehicles 

      CTVIP will inspect the following vehicles:

In State Vehicles:  (to model year 1968 and under 10,001 GVWR)

      1.    Ten year and older vehicles that have completed a change of
            ownership. (CT. permanent and temporary plates only)


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                                       7


      2.    Vehicles bearing Connecticut Dealer Plates, without a valid
            reciprocal safety inspection sticker but, they must present a title
            or other approved document.

      3.    Vehicles bearing Connecticut Transporter plates, presenting a valid
            transporter plate registration certificate, title or other approved
            documents.

      4.    Both diesel and gasoline powered vehicles that fall into one of the
            above categories.

      5.    A re-inspection of any of the vehicles identified above that have
            failed an initial paid safety inspection at a CTVIP safety
            inspection lane. 

Out of State Vehicles:

      1.    1968 and newer vehicles (under 10,001 GVWR) that will be registered
            in Connecticut that do not display a valid reciprocal inspection
            sticker.

      2.    Vehicles bearing out-of-state Dealer/Repairer/Transporter plates
            with transfer of ownership papers reflecting sale to a Connecticut
            resident.

      3.    All out-of-state dealers (including Mass. dealers) requesting a paid
            complete safety inspection. NO out-of-state dealer will be given a
            "free" VIN verification only.

      4.    A re-inspection of any of the vehicles identified above that have
            failed an initial paid safety inspection at a CTVIP safety
            inspection lane.

CTVIP will not inspect, or re-inspect the following vehicles. These vehicles
will be referred to a DMV Safety inspection lane.

1.  All salvage and composite (kit cars) vehicles.
2.  All "gray market" vehicle's (VIN will help distinguish these vehicles)
3.  All public transportation vehicles (includes school buses, van pools etc..)
4.  All taxis and livery registered vehicles (includes limo's, hearses etc..)
5.  All vehicles 10,001 GVWR or more.
6.  All pre 1968 model year vehicles.
7.  Any vehicle obviously equipped with an aftermarket lift or lowering kit.
8.  All motorcycles.
9.  All trailers.
10. All high mileage vehicles (experimental or alternative fuel vehicles)
11. All wreckers.
12. All vehicles equipped with hand controls (cc15 mostly)
13. Any abandoned vehicle or vehicle using H76 form for proof of ownership.
14. Any vehicle bearing a yellow 45 day (dealer issued) temporary registration
    plate or has a dealer transfer 20 day temporary registration (pink).
15. Any never previously permanently registered "new" vehicle still in 
    possession of a certificate of origin.
16. Any vehicle that presents a "Branded Title" at the time of the Safety 
    inspection.

CTVIP cannot safety re-inspect the following vehicles when the vehicle has
previously failed on the following items:


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                                       8


1.    2nd VIN illegible: If, during a vehicle's initial safety inspection (at an
      emissions station or a DMV inspection lane), the vehicle's secondary VIN
      is illegible, that vehicle must go to a DMV safety inspection lane for
      re-inspection of that fail item. CTVIP will treat it as a `normal' failed
      item and continue to perform the rest of the (initial only) safety
      inspection. However, CTVIP is not allowed to re-inspect a vehicle which
      previously failed for VIN.
2.    2nd VIN altered: If, during a vehicle's initial safety inspection (at an
      emissions station or a DMV inspection lane), the vehicle's secondary VIN
      is suspect for being altered, tampered with or does not match the primary
      VIN, that vehicle must go to a DMV safety inspection lane for
      re-inspection of that fail item. CTVIP will treat it as a `normal' failed
      item and continue to perform the rest of the (initial only) safety
      inspection. However, CTVIP is not allowed to re-inspect a vehicle which
      previously failed for VIN.
3.    2nd VIN missing: If, during a vehicle's initial safety inspection (at an
      emissions station or a DMV inspection lane), the vehicle's secondary VIN
      is not present, that vehicle must go to a DMV safety inspection lane for
      re-inspection of that fail item. CTVIP will treat it as a `normal' failed
      item and continue to perform the rest of the (initial only) safety
      inspection. However, CTVIP is not allowed to re-inspect a vehicle which
      previously failed for VIN.


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                                       9


Section C.1.0 GLOSSARY

ADAPTER  A holder used to properly seat the seal of a gas cap.  Then is used
as the pressure vessel for pressurizing the gas cap.

CUT POINT         The established standard to which measured values are compared
                  in order to make a `Pass / Fail' decision.

DSR               Diagnostic Sensors Report form.

DTR               Diagnostic Trace Report form.

SECOND CHANCE     A test sequence performed exactly mimicking the first test.
TEST     

VSIR              Vehicle Safety Inspection Report. Within the Engineering
                  Department this is referred to as the SIR in the detailed
                  documentation and code.

VST               Safety Test Record

VIR               Vehicle Inspection Report.

VTR               Vehicle Test Record


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                                       10


Section D.1.0 EQUIPMENT

      The equipment used for the Safety test remains unchanged from the
equipment used for the emissions test, with the following additions.

o     A platform type brake tester is used to measure the braking effectiveness
      for each wheel.
o     A printer to print the Safety Inspection Report form (VSIR).

      The equipment listed above may be designated to be applied as a stand
alone unit, requiring the independent operator entry of the results from the
unit, but is intended to ultimately be integrated into the lane data collection
function.

      Additional equipment required to perform the Safety testing consists of,

o     Under vehicle lighting. (Not computer interfaced)
o     A camera, for providing undeveloped film to the State that can be manually
      cross referenced to the Safety test record `STR' (not computer
      interfaced).

The above component is installed in a modified existing lane, set up to provide
Safety inspections.

Section D.1.1 Platform Brake Tester

      The brake test equipment that will be used is a platform brake test unit
consisting of 4 plates that move to measure the braking performance of each
individual wheel. The unit will provide integrated equipment needed to weigh the
vehicle as it drives across the unit. This data is used in the braking
performance calculations for the unit's determination of pass/fail results. The
vehicle is driven at approximately 4-7 mph onto the unit. Once all 4 wheels are
on the skid plates, the brakes are forcefully applied, bringing the vehicle to a
complete stop. The performance of each individual wheel's braking performance is
then calculated resulting in a pass/fail determination.

      The brake tester is designated to be applied as an integrated portion of
the system. This assumes that the equipment supplier will provide the necessary
software to allow this, in the time frame allotted, where we can adequately
communicate with their system. If the software is not provided, the brake test
will be implemented as a stand alone function, requiring the independent
operator entry of the test results from the unit into our system. The automated
systems interface, in this case, will be accomplished in a timely manner at some
future date if possible. The items that will be recorded are, brake overall
performance pass/fail, braking differences front vs. rear and braking
differences left vs. right.

      Upon completion of the entire test, the Safety Inspection Report (VSIR)
will be printed giving the results listed separately for this test. The result
will be included in the overall pass/fail result determined for the vehicle with
front/rear and left/right differences. The individual test result will be stored
in the VST record.


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                                       11


Section D.1.2 Under Vehicle Lighting

      The safety lanes will be retro-fitted to provide under vehicle lighting to
aid in the inspection of the vehicle's under carriage. The lights will be flush
mounted in the floor and placed appropriately to provide the best coverage. The
lane diagram in section D.1.3 identifies the floor light location.

Section D.1.3 Lane Layout

      The following diagram, Figure - 1, provides a graphical depiction of the
hardware locations for the Safety lane equipment:

                               [GRAPHIC OMITTED]

                                   FIGURE - 1

      Briefly, the activities at each position are:

AT POSITION - 1

      When the motorist enters the facility they will be directed by the
position 1 lane operator into the test lane from the queue line. Once in the
facility the Operator will get any pertinent documentation from the motorist and
enter / confirm that data as done previously. A determination will be reached as
to the type of test(s) that are required for that vehicle. An operator
selectable prompt will be offered for the test sequence wanted. Emissions only,
Safety only or an Emissions & Safety combined test will be offered. Some of the
required visual / functional inspection may take place here with that data being
entered into the system. When applicable the jacking of the vehicle will take
place at this position to perform the front end 


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                                       12


suspension inspection. If the inspection is for Emissions only, the test will
proceed with the existing emissions test. The software system flexibility will
allow entry of some, none or all of the visual entry items at positions 1 or 3.
This includes the parking brake result.

AT POSITION - 2

      At position 2, if the emissions test is required, the test will be
initiated as currently done. When the test is complete at position 2 the vehicle
is moved to position 3. If the emissions test is not required, the second
position may be used to perform some of the required visual / functional
inspection. When position 3 is open, the vehicle will proceed there.

AT POSITION - 3

      At position 3, the operator will confirm that there is no vehicle on the
brake test plates then, the appropriate fee(s) will be collected. The fees will
be noted separately for the emissions test and/or safety test. During phase I of
implementation the initial display will be the fee collection display. The Lane
Operator will then be informed, via a screen prompt, to drive onto the brake
tester to perform the brake efficiency tests. With an integrated data system for
the brake test unit, the brake performance data will be automatically up-loaded
to the lane computer system. Otherwise the required braking data information
will be manually entered by the lane operator. When complete, and when
performing an emissions test with the Safety test, the Lane Operator will be
informed, via a screen prompt to perform the emissions test functions.

      The remainder of the visual / functional inspection items will be checked
and their results entered by the operator. This will include the results from
the parking brake performance functional test. The software system flexibility
will allow entry of some, none or all of the visual entry items at positions 1
or 3. This includes the parking brake result.

      Once the system is satisfied by having all required data for the test
entered, the VIR, and when appropriate the DTR & DSR and/or VSIR form(s) will be
printed and supplied, with a verbal explanation, to the customer.


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                                       13


Section E.1.0 INSPECTION PROCESS

      This section is a summation of the changes being implemented for the
Safety test process, from an emissions test. It must not be taken as a
replacement for the Lane Operators Training Manual. That document covers in
greater detail the operational paths that will be followed with each different
situation encountered.

      At an appropriate position, a picture will be taken. The image will have
the ability to be manually cross referenced to the Safety Test Record `STR'. The
un-developed film will be packaged at the completion of each roll, date labeled
and within 48 hours delivered to the Envirotest Headquarters. The film will be
available to the DMV at all reasonable times.

Section E.1.1 Procedures 

Details for position 1 are as follows:

1.    The new hardware added to position will consist of the addition of the
      under carriage or in floor lighting (not computer interfaced).

2.    The software will be modified as follows:

      o     A new prompt will be added to the very beginning of each test. The
            inspector will be prompted to select "emissions only", "safety only"
            or "both".

      o     If "emissions only" is selected, then the following will occur:

            o     The emissions test will continue just like the existing
                  emissions test.

      o     If "safety only" is selected, then the following will occur in the
            order listed:

            o     Vehicle identification information will be entered and the
                  host computer will be queried for vehicle information and
                  previous safety data.

            Previous safety data includes each individual result. Any item that
            previously passed will have its current result set to "X" for exempt
            and will not be tested. Also, any item that was previously exempt
            will have its current result set to exempt.

            If previous data cannot be obtained from the host, previously failed
            items will be entered from the returned Safety Inspection Report
            (VSIR) and validated with a CRC. All other items will be set to "X".

            The first re-test within 30 days (31 if the 30th day is a Sunday,
            Holiday or snow day) of the initial test will require inspection of
            only the previously failed items and be a free re-test, providing
            the previous VSIR is presented for testing. If the re-test is beyond
            30 days (31 if the 30th day is a Sunday, Holiday or snow day) or if
            the VSIR is not presented, the entire inspection will performed as a
            paid test.

      o     The visual entry screen will be displayed.


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                                       14


            This screen will contain up to 150 visual entry items. The software
            system flexibility will allow entry of some, none or all of the
            visual entry items at positions 1 or 3.

            The items will have a full description and will be grouped by
            general category. The inspector will be able to scroll or page back
            and forth through all items, selecting "P" for pass, "F" for fail or
            "N/A" for not applicable. No entry will also be allowed for each
            item. The system will pre set all items to a `Pass' default.

            All functional tests will be included as visual entries. With an
            integrated brake test the system would automatically set the results
            in the test record (VST) at position 3.

            Items which are exempt will not be displayed. If all items are
            exempt, the screen will appear for continuity but no results will be
            entered.

      o     Entry of the Safety Inspector and PIN number will be required

      o     An abort will be allowed at appropriate points in the above
            sequence.

o     If "both" is selected, then the following will occur in the order listed:

      o     All steps for a normal emissions test will be performed.

      o     If a re-test, the host computer will be queried for previous safety
            data. If previous data cannot be obtained from the host, previous
            failed items will be entered from the returned Safety Inspection
            Report (VSIR).

      o     The visual entry screen will be displayed. This screen will contain
            up to 150 visual entry items. The software system flexibility will
            allow entry of some, none or all of the visual entry items at
            positions 1 or 3. The system will pre set all items to a `Pass'
            default.

      o     Entry of the Safety Inspector and PIN number will be required

      o     An abort will be allowed at appropriate points in the above
            sequence. If the test is aborted, the system will allow an abort of
            either the emissions or safety test sequence separately or combined.
            An abort reason code will be required and selected to record the
            abort.

Details for position 2 are as follows:

1.    No new hardware will be added to position two.

2.    The software will be modified as follows:

      o     If "emissions only" was selected at position one, then the following
            will occur:

            o     The emissions test will continue just like the existing
                  emissions test.

      o     If "safety only" is was selected at position one, then the following
            will occur:

            o     An abort will be allowed.


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                                       15


o     If "both" was selected at position one, then the following will occur:

      o     The emissions test will continue just like the existing emissions
            test.

      o     No entry of the safety inspection visual items will be recorded at
            position two.

      o     An abort will be allowed at appropriate points in the above
            sequence. If the test is aborted, the system will allow an abort of
            either the emissions or safety test sequence separately or combined.
            An abort reason code will be required and selected to record the
            abort.

Details for position 3 are as follows:

1.   The brake tester unit will be added to position three. This device will be
     connected to the Envirotest computer system, if possible. If the unit is
     not able to be integrated to the lane system, it will be employed as a
     stand alone unit.

2.    The software will be modified as follows:

      o     If "emissions only" was selected at position one, then the following
            will occur:

            o     The emissions test will continue just like the existing
                  emissions test.

      o     If "safety only" is was selected at position one, then the following
            will occur in the order listed:

            o     The operator will confirm that there is no vehicle on the
                  brake test plates then, the fee will be collected. During
                  phase I of implementation the initial display will be the fee
                  collection display. Current forms of payment will remain
                  unchanged except that more than one form of payment will be
                  accepted. The Safety test can be paid for by a check. When a
                  combined emissions and safety test is performed Only the
                  Safety portion may be paid by check.

            o     The visual entry screen will be displayed. This will allow the
                  inspector to enter any remaining visual data, including
                  service brake (entered automatically with an integrated
                  system). This screen will contain up to 150 visual entry
                  items. The software system flexibility will allow entry of
                  some, none or all of the visual entry items at positions 1 or
                  3. "No entry" will not be allowed for any item at this
                  position, ensuring that all items have been inspected. The
                  system will pre set all items to a `Pass' default.

            o     A Safety Test Record (VST) will be stored.

            o     A Vehicle Safety Inspection Report (VSIR) will be printed. If
                  the amount of failed components exceeds the available room on
                  the VSIR form, the word `More' will be printed. When this
                  condition occurs the re-test will require a complete
                  re-inspection of all components. For greater definition and
                  details see section E.1.3.

            o     An abort will be allowed at appropriate points in the above
                  sequence.


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                                       16


      o     If "both" was selected at position one, then the following will
            occur in the order listed:

            o     The operator will confirm that there is no vehicle on the
                  brake test plates then, the fee will be collected. During
                  phase I of implementation the initial display will be the fee
                  collection display. Current forms of payment will remain
                  unchanged except that more than one form of payment will be
                  accepted. The Safety test can be paid for by a check. When a
                  combined emissions and safety test is performed the Safety
                  portion only may be paid by check. Fees will be itemized by
                  emissions, late emissions and safety along with grand total.

            o     The visual entry screen will be displayed. This will allow the
                  inspector to enter visual data, including service brake
                  results. This screen will contain up to 150 visual entry
                  items. The software system flexibility will allow entry of
                  some, none or all of the visual entry items at positions 1 or
                  3. The system will pre set all items to a `Pass' default.

            o     The visual entry screen will be displayed. This will allow the
                  inspector to enter any remaining visual data.

            o     "No entry" will not be allowed for any item at this position,
                  ensuring that all items have been inspected.

            o     Two test records will be stored. A Vehicle Test Record (VTR)
                  will be stored for emissions and a Safety Test Record (VST)
                  will be stored for safety.

            o     Two printouts will be generated. A Vehicle Inspection Report
                  (VIR) will be printed for the emissions test and a Safety
                  Inspection Report (VSIR) will be printed for the safety test.
                  Additional emissions reports may be provided for vehicles
                  failing that test.

            o     An abort will be allowed at appropriate points in the above
                  sequence. If the test is aborted, the system will allow an
                  abort of either the emissions or safety test sequence
                  separately or combined. An abort reason code will be required
                  and selected to record the abort.


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                                       17


Section E.1.2  Visual / Functional Items

      The following items are checked in the visual / functional inspection. A
result of Pass - Fail or Not Applicable (N/A) will be recorded for each of these
items. Only the Failed items will be printed on the VSIR.

        INSPECTION ITEMS                            ABBREVIATION PRINTED ON VSIR
    Group One - Safety Only
1.  2nd VIN Altered                             1.  2nd VIN Altered
2.  2nd VIN Illegible                           2.  2nd VIN Illegible
3.  2nd VIN Missing                             3.  2nd VIN Missing
4.  Catalytic Converter                         4.  Catalytic Conv
5.  Gas Cap                                     5.  Gas Cap
    Group two - Outside Lights & Lenses
6.  Fog/Running Light Operation                 6.  Fog/Run Lt Oper
7.  Fog/Running Light Lenses                    7.  Fog/Run Lt Lens
8.  Parking Light Operation                     8.  Parking Lt Oper
9.  Parking Light Lenses                        9.  Parking Lt Lens
10. Headlight Operation                         10. Headlight Oper
11. High Beam                                   11. High Beam
12. Low Beam                                    12. Low Beam
13. Headlight Lenses                            13. Headlight Lens
14. Turn Signal Operation                       14. Trn Signal Oper
15. Turn Signal Lenses                          15. Trn Signal Lens
16. 4-Way Flasher Operation                     16. 4-Way Oper
17. 4-Way Flasher Lenses                        17. 4-Way Lens
18. Marker Light Operation                      18. Marker Lt Oper
19. Marker Light Lenses                         19. Marker Lt Lens
20. Tail Light Operation                        20. Tail Light Oper
21. Tail Light Lenses                           21. Tail Light Lens
22. Brake Light Operation                       22. Brake Lt Oper
23. Hi-Mount Brake Light                        23. Hi-Mount Brake Lt
24. Brake Light Lenses                          24. Brake Light lens
25. Back-Up Light Operation                     25. Back-Up Lt Oper
26. Back-Up Light Lenses                        26. Back-Up Lt Lens
    Group Three - Miscellaneous Lights
27. Side Light Operation                        27. Side Light Oper
28. Side Light Lenses                           28. Side Light Lens
29. Carriage Light Operation                    29. Carriage Lt Oper
30. Carriage Light Lenses                       30. Carriage Lt Lens
31. Reflectors                                  31. Reflectors
32. Other Lights                                32. Other Lights
    Group Four - Vehicle Exterior
33. Driver Door Handle Operation                33. Drvr Door Handle
34. Flexible Brake Lines                        34. Flx Brake Lines

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  THE EXPRESSED WRITTEN CONSENT OF ENVIROTEST SYSTEMS CORPORATION. NO RIGHT IS
    HEREBY GRANTED TO DISCLOSURE OR SO USE UPON DELIVERY OF SAID DOCUMENT.


                                       18


35. CV Boots                                    35. CV Boots
36. Exhaust System                              36. Exhaust System
37. Excess Smoke                                37. Excess Smoke
38. Fluid Leaks                                 38. Fluid Leaks
39. Tires                                       39. Tires
40. Wheels                                      40. Wheels
41. Lug Nuts                                    41. Lug Nuts
42. Bounce Test                                 42. Bounce Test
43. Body Sheet Metal                            43. Body Sheet Metal
44. Bumpers                                     44. Bumpers
45. Frame/Unibody Integrity                     45. Frame/Unibody
46. Floor                                       46. Floor
47. Trunk Floor                                 47. Trunk Floor
48. Solid Brake Lines                           48. Solid Brake Lines
49. Fuel Lines                                  49. Fuel Lines
50. Parking Brake Operation                     50. Parking Brake Oper
    Group Five - Vehicle Systems
51. Suspension System                           51. Susp System
52. Steering System                             52. Steering System
53. Steering Wheel Lash                         53. Steering Whl Lash
    Group Six - Vehicle Interior
54. Brake Stab Test                             54. Brake Stab
55. Brake Warning Light - Dashboard             55. Brake Warning Lt
56. Air Bag Warning Light - Dashboard           56. Air Bag Warning Lt
57. Horn                                        57. Horn
58. Shift Indicator                             58. Shift Indicator
59. Front Restraint System Missing              59. Fr Restraint Missing
60. Front Restraint System Operation            60. Fr Restraint Oper
61. Rear Restraint System                       61. Rear Restraints
62. Inside Mirrors                              62. Inside Mirrors
63. Outside Mirrors                             63. Outside Mirrors
64. Hi Beam Indicator Light - Dashboard         64. Hi Beam Indicator
65. Turn Signal Indicator Lights - Dashboard    65. Turn Sig Indicator
66. 4-Way Flasher Indicator Light - Dashboard   66. 4-Way Indicator
    Group Seven - Miscellaneous
67. Windshield Wiper Operation                  67. Wiper Operation
68. Windshield Wiper Blades                     68. Wiper Blades
69. Defroster Operation                         69. Defroster Oper
70. Drivers Window Operation                    70. Drivr Window Oper
71. Other Miscellaneous Defects                 71. Other Misc Defects
    Group Eight - Platform Brake Test
72. Brake Force - Overall                       72. Brake Force
73. Front/Rear Brake Balance                    73. Fr/Rear Brake Bal
74. Left/Right Brake Balance                    74. Lft/Rght Brake Bal
    Group Nine - Vehicle Glazing
75. Windshield Glazing                          75. Windshield Glazing

- --------------------------------------------------------------------------------
ENVIROTEST SYSTEMS CORPORATION(R)   COPYRIGHT 1996(C)  CONFIDENTIAL: PROPRIETARY
                                                                     INFORMATION

 THIS DOCUMENT MAY NOT BE DISCLOSED OR REPRODUCED IN WHOLE, OR IN PART; WITHOUT
  THE EXPRESSED WRITTEN CONSENT OF ENVIROTEST SYSTEMS CORPORATION. NO RIGHT IS
    HEREBY GRANTED TO DISCLOSURE OR SO USE UPON DELIVERY OF SAID DOCUMENT.


                                       19


76. Windshield Tint                             76. Windshield Tint
77. Side Windows Glazing                        77. Side Glazing

78. Side Windows Tint                           78. Side Glass Tint
79. Rear Window Glazing                         79. Rear Glazing
80. Rear Window Tint                            80. Rear Glass Tint
81. Other Glass Defect                          81. Other Glass Defect

TOTAL - 81 items inspected.

Section E.1.3 Safety Re-test Details

This section details the specifics concerning re-testing a vehicle that has
failed the prior Safety test.

      FEE

      On a Safety re-test the inspection will be free to the customer providing
the following conditions are met.

      1.    The test is a Safety re-test and the most recent test was a paid
            Safety test.

      2.    The test is a Safety re-test and the current date is within 30 days
            of the most recent paid test. The 30 days figure takes into
            consideration the `Non Late Period' calculation described as when
            the re-test is within 30 days (31 if the 30th day is a Sunday,
            Holiday or snow day).

      3.    The test is a Safety re-test and the most recent VSIR is present for
            testing.

All other tests not meeting this criteria are paid tests.

      ITEMS RE-INSPECTED

      On a Safety re-test the items to be inspected will be based upon whether
or not the current test will be a paid test or a free test.

o     If the re-test will be a PAID test - then all safety items will be
      inspected.

o     If the re-test will be a FREE test - then only the previously failed items
                                           from the most recent test will be
                                           re-inspected. The only exception to
                                           this is when the most recent paid
                                           test discovered more than 45 items
                                           failing then, all items will be
                                           re-


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ENVIROTEST SYSTEMS CORPORATION(R)   COPYRIGHT 1996(C)  CONFIDENTIAL: PROPRIETARY
                                                                     INFORMATION

 THIS DOCUMENT MAY NOT BE DISCLOSED OR REPRODUCED IN WHOLE, OR IN PART; WITHOUT
  THE EXPRESSED WRITTEN CONSENT OF ENVIROTEST SYSTEMS CORPORATION. NO RIGHT IS
    HEREBY GRANTED TO DISCLOSURE OR SO USE UPON DELIVERY OF SAID DOCUMENT.


                                       20


                                           inspected. This will be evident by
                                           the statement `More' printed on the
                                           VSIR at the end of the last column of
                                           failed items.

      VSIR

      On a failing safety test, where a fee was paid, the last eligible day of
the `Free' period (not including the non late date calculation as previously
described) is printed in the "Free Re-test On Or Before Date" field of the VSIR.

      No date is printed in this field if the Safety test `Passed' or if the
test was a free re-test.


- --------------------------------------------------------------------------------
ENVIROTEST SYSTEMS CORPORATION(R)   COPYRIGHT 1996(C)  CONFIDENTIAL: PROPRIETARY
                                                                     INFORMATION

 THIS DOCUMENT MAY NOT BE DISCLOSED OR REPRODUCED IN WHOLE, OR IN PART; WITHOUT
  THE EXPRESSED WRITTEN CONSENT OF ENVIROTEST SYSTEMS CORPORATION. NO RIGHT IS
    HEREBY GRANTED TO DISCLOSURE OR SO USE UPON DELIVERY OF SAID DOCUMENT.


                                       21


Section F.1.0 Data Collection

The Safety Test Record (VST) will contain the following items at a minimum:

o     Test date/time/location information

o     Vehicle identification information including: Make, Model, Year,
      Registration Number (plate), and State of Origin (Registration State).

o     Results for up to 150 visual items (pass, fail, not applicable, exempt -
      NOTE, exempt is used for retest information of previously passed items.
      The operator can not select exempt as an entry) will be recorded in the
      VST. Only `Failed' items are printed on the VSIR form.

o     Final result (pass, fail)

o     Test fee and payment information

o     Free re-test due date

o     Abort reason code

o     Inspector identification number of the person performing the inspection.

o     Inspector identification number of the cashier at position 3.

o     Test number

Section F.1.1 Fee Reconciliation

      The fees collected at the lane will be recorded and identified separately
for emissions, safety and emissions' late fees. The lane fee reports will
reflect the inspectors obligations as a total figure, broken down into the
listed categories. The method of payment will be recorded.

o     Safety voids will be allowed and accepted for credit just as with the
      existing emissions test.

o     A voided VST can be credited only for another VST, and a voided VTR can be
      credited only for a another VTR.

Section F.1.2 Data Access - Reporting

      The safety lane data will be handled in the same manner as the emissions
data. It will be transmitted to the host as the VST record. The data collected
will be accessible through the host's data record access function. 

Separate reports specific to the safety testing are detailed in section G.1.0.


- --------------------------------------------------------------------------------
ENVIROTEST SYSTEMS CORPORATION(R)   COPYRIGHT 1996(C)  CONFIDENTIAL: PROPRIETARY
                                                                     INFORMATION

 THIS DOCUMENT MAY NOT BE DISCLOSED OR REPRODUCED IN WHOLE, OR IN PART; WITHOUT
  THE EXPRESSED WRITTEN CONSENT OF ENVIROTEST SYSTEMS CORPORATION. NO RIGHT IS
    HEREBY GRANTED TO DISCLOSURE OR SO USE UPON DELIVERY OF SAID DOCUMENT.


                                       22


Section  G.1.0    REPORTING

      The results of the test will be stored in the Safety Test Record (VST).

      Safety Inspection - Reports

                  Reports will be added or modified as follows:

o     Existing station and lane fee reports will be expanded to include safety
      fees and checks individually and in total. The fees collected at the lane
      will be recorded and identified separately for emissions, safety and
      emissions late fees. The lane fee reports will reflect the inspectors
      obligations as a total figure, broken down into the listed categories. The
      method of payment will be recorded.

            * Safety voids will be allowed and accepted for credit just as with
            the existing emissions test.

            * A voided VST can be credited only for another VST, and a voided
            VTR can be credited only for a another VTR.

o     Existing host fee reports will be expanded to include safety fees and
      checks individually and in total.

o     A host "safety summary report" will be provided. The report can be run for
a selected date range and a selected station or "all" stations.

o     All data from lanes equipped with Safety equipment will be eliminated from
the Host wait time reports.

Billing capability will be as follows:

      A separate State billing tape will be provided for safety tests. At
Envirotest's option and with State approval, this may be combined with the
current vehicle test billing tape.

Data capabilities will include the following:

o     Ability to handle covert vehicles will be provided. This will be identical
      to emissions tests (an editable set of VINs will always appear as an
      initial test).

o     Safety test data will remain on-line at the host for 90 days.


- --------------------------------------------------------------------------------
ENVIROTEST SYSTEMS CORPORATION(R)   COPYRIGHT 1996(C)  CONFIDENTIAL: PROPRIETARY
                                                                     INFORMATION

 THIS DOCUMENT MAY NOT BE DISCLOSED OR REPRODUCED IN WHOLE, OR IN PART; WITHOUT
  THE EXPRESSED WRITTEN CONSENT OF ENVIROTEST SYSTEMS CORPORATION. NO RIGHT IS
    HEREBY GRANTED TO DISCLOSURE OR SO USE UPON DELIVERY OF SAID DOCUMENT.


                                       23


Section G.1.1 Wait Time Reporting

      There will be no special distinction made for Safety Lane test waiting
time at the station on the existing waiting time sign.

      For the purposes of reporting an accurate wait time at the station on the
wait time sign, the assumption will be made that the waiting vehicles will be
evenly distributed across all of the facilities open lanes. The existing
calculations will remain valid for determining the waiting time reported on the
stations waiting time sign. The Station Manager will make periodic checks
throughout the day to confirm accuracy of the waiting time sign. Adjustments
will be made manually if it's found that the system computed wait time is not
accurate.

      For purposes of reports created from the host data, the safety test lane
wait time data will be eliminated from all Station wait time determinations.


- --------------------------------------------------------------------------------
ENVIROTEST SYSTEMS CORPORATION(R)   COPYRIGHT 1996(C)  CONFIDENTIAL: PROPRIETARY
                                                                     INFORMATION

 THIS DOCUMENT MAY NOT BE DISCLOSED OR REPRODUCED IN WHOLE, OR IN PART; WITHOUT
  THE EXPRESSED WRITTEN CONSENT OF ENVIROTEST SYSTEMS CORPORATION. NO RIGHT IS
    HEREBY GRANTED TO DISCLOSURE OR SO USE UPON DELIVERY OF SAID DOCUMENT.


                                       24


Section H.1.0 Safety Vehicle Inspection Report (VSIR)

      A free format VSIR will be used. An example of the VSIR is attached as,
figure 2. A 2 part VSIR form will be printed for all Safety inspections. One for
the customer, the other will be kept at the test facility.

      The VSIR form will provide adequate space to accommodate the recording of
45 failed items, if more than that are encountered the word `More' will be
printed at the end of the listing.

      The information provided on the VSIR form is a subset of what is collected
in the VST record as detailed in section F.1.0, Data Collection.

      There will be a re-print capability accessible, at the same lane for the
same day, for situations where the VSIR is damaged during printing or is lost
driving from the inspection facility.

      A dedicated printer will be added to position 3 to accommodate printing of
the VSIR forms.

NOTE - Software development is tied to finalization of the VSIR form, for this
       reason the form must be finalized, with a Velox copy, to the Engineering
       Department no less than 6 weeks prior to start-up. The first 150 actual
       VSIR forms, from the first printing run, must be delivered to the 
       Engineering Department no later than 2 weeks prior to start-up.


- --------------------------------------------------------------------------------
ENVIROTEST SYSTEMS CORPORATION(R)   COPYRIGHT 1996(C)  CONFIDENTIAL: PROPRIETARY
                                                                     INFORMATION

 THIS DOCUMENT MAY NOT BE DISCLOSED OR REPRODUCED IN WHOLE, OR IN PART; WITHOUT
  THE EXPRESSED WRITTEN CONSENT OF ENVIROTEST SYSTEMS CORPORATION. NO RIGHT IS
    HEREBY GRANTED TO DISCLOSURE OR SO USE UPON DELIVERY OF SAID DOCUMENT.


                                       25


                               [GRAPHIC OMITTED]

                                   FIGURE - 2


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ENVIROTEST SYSTEMS CORPORATION(R)   COPYRIGHT 1996(C)  CONFIDENTIAL: PROPRIETARY
                                                                     INFORMATION

 THIS DOCUMENT MAY NOT BE DISCLOSED OR REPRODUCED IN WHOLE, OR IN PART; WITHOUT
  THE EXPRESSED WRITTEN CONSENT OF ENVIROTEST SYSTEMS CORPORATION. NO RIGHT IS
    HEREBY GRANTED TO DISCLOSURE OR SO USE UPON DELIVERY OF SAID DOCUMENT.


                                       26


                                    Exhibit A

                           CONNECTICUT SAFETY TESTING

                       Accelerated Implementation Details

                                      for a


                                    "SAFETY"

                              "QUICK START PROGRAM"


                                 REVISION RECORD

Revision     Effective         Change Description                       Approval

A            7/26/96       Various changes per discussions              7/31/96
B            8/1/96        Various changes per discussions              8/2/96
C            8/6/96        Verbage change per Hamid                     8/6/96
D            8/15/96       1. Section A.1.0. change STR to VST          Pending
                           2. Section C.1.0. Change fixed days
                           for retest to 30 from 31 & greater
                           definition on handling operationally


                                Table of Contents

Section A.10.  Glossary................................................... 4

Section B.10.  Objective.................................................. 5

Section C.1.0  Overview................................................... 6

Section D.1.0. Quick Start Program........................................ 8


Section A.1.0  Glossary

ADAPTER     A holder used to properly seat the seal of a gas cap. Then is used 
            as the pressure vessel for pressurizing the gas cap.

CUT POINT   The established standard to which measured values are compared in 
            order to make a "Pass / Fail" decision.

DSR         Diagnostic Sensors Report form.

DTR         Diagnostic Trace Report form.

SECOND
CHANGE
TEST        A test sequence performed exactly mimicking the first tests.

SIR         Safety Inspection Report

VST         Safety Test Record

VIR         Vehicle Inspection Report

VTR         Vehicle Test Record


Section B.1.0 Objective

      This document defines the scope of effort required by Envirotest
Engineering to implement a "Quick Start Program" for CT Safety. This document is
intended to describe the modifications required to the current emissions system,
to incorporate safety testing into subject lanes within the network.

      The combined test scheme will complement the current emissions scheme or
be used as a separate test sequence. Subject vehicles will receive an emissions.
(opacity test or a tailpipe) test alone or combined with a safety inspection or,
the safety inspection alone.

      Due to the fact that implementation of Safety testing will be required in
a 4 month time frame, only selected segments of the full program (as described
in the CT Safety Functional Specification and System Requirements document) will
be implemented. The 'Quick Start Program' described here defines the first phase
of the Safety testing implementation. If accelerated testing is implemented,
then the items not addressed in this phase will be instituted as Phase 2 of the
entire Safety testing plan where the complete CT Safety Functional Specification
and System Requirements document details will be implemented.

      It is important to note that the described "Quick Start Program" will
provide a safety inspection system that is integrated with either the CT-93 or
I/M 240 emissions test system. The added features deferred to the second phase
will not require extensive re-training of Operations Personnel, but will
constitute enhancements that will improve overall program efficiency and
effectiveness.


      Section C.1.O Overview

      The "Quick Start Program" will enable safety testing to be performed 4
months from the approval of this and the Functional Specification and System
Requirement Documents. The Quick Start Program will provide software training
materials, a hard copy of the detailed terminal displays that the operator will
see during the test sequence to Operations 6 weeks prior to the start-up. The
brake test unit will be provided as quickly as possible, as determined by the
manufacturers availability. The initial 3 brake test units received will be
distributed with l to the Engineering Department and the 2 remaining unit sets
to the Program for stand alone training purposes.

      The safety "Quick Start Program" will make use of the in place emissions
testing network system to send and retrieve safety data between the Lanes and
Host. The "Quick Start Program" will contain the identical elements of the
Safety Functional Specification and System Requirements Document with the
following exceptions:

o     The brake test unit will not be interfaced to the test lane computer
      system. interfacing will be provided for phase 2, providing the
      manufacturer has this capability.

o     The Phase 1 system will have the ability to display the SIR data and run
      adhoc reports via the system terminals, using Impromptu. Phase 1 will not
      have canned Host reports available on the collected safety test data but
      again, there is the ability to create reports providing the information
      needed. Phase 2 will provide reports as detailed in the Safety Functional
      Specification and Requirements Document section G.1.0.

o     The current system uses floppies to get the safety test data to the State.
      Phase 2 will provide the safety test data on line as well as with a State
      Data Tape mimicking the system used now to transfer the emissions data.
      Phase 1 will not provide a State Data Tape with collected safety test data
      yet the data will be available on an on-line basis as described in the
      above point. This enhancement will streamline the data accessibility
      factors.

o     There will be at the minimum, a daily transmission of the safety data to
      the Host employing the existing emissions network system. Phase 1 may not
      have available real time transmission of the safety test data to or from
      the Host.

o     When previous test data can not be obtained from the host, we will need to
      rely on the customer to supply this information via their prior SIR. The
      ability to provide real time transmission via the network is the
      determining factor.


o     There will be no change to the Wait Time calculations from the current
      system. Phase 2 will eliminate the safety lane wait time from the overall
      wait time report.

o     The phase 1 system will provide safety lane fee reports specific to that
      particular lane only. Lane and station fee reports for Safety will not be
      integrated/combined with the emissions fee reports. Phase 2 will merge the
      data providing a combined total as described in the Safety Functional
      Specification and Requirements Document section G.1.0.

o     The free re-test due date will not be printed on the SIR form

o     Free re-tests will be given for a fixed 30 days, calculations for Sundays
      and snow days will not be calculated by the system. During Phase 1 the
      Managers Authorization form will be used to track these tests.

o     There will be no vehicle data supplied by the system. requiring complete
      vehicle identification entered by the operator.

o     The option to enter visual items in position 2 will be implemented in
      phase 2.

o     When a test is "Aborted" both emissions and safety will be "Aborted".

Section, D.1.0 Quick Start Program. will describe the test elements that will be
provided as the `Quick Start Program'.

NOTE - Software development is tied to finalization of the SIR form, for this
       reason the form must be finalized, with a Velox copy, to the Engineering
       Department no less than 6 weeks prior to start-up. The first 150 actual
       SIR forms, from the first printing run, must be delivered to the
       Engineering Department no later than 2 weeks prior to start-up. Reference
       section H. 1.0 of the Safety Functional Specification Document for
       details pertaining to the SIR.


Section D.1.0  Quick Smart Program

      It is recognized that there is a need to initiate the safety inspection
program in a much shorter time frame than what is desired and as detailed in the
Safety Functional Specification and System Requirements document. To accommodate
this need a "Quick Start" program can be initiated within a 4 month time frame
from the date that a written approval is received on the technical details
(Functional Specification and System Requirements and Quick Start Program
documents).

      It must be realized that there are major differences between the safety
program as detailed in the Functional Specification and System Requirements
document and the 'Quick Start Program'. This document details the Quick Start
Program only. It is not to be confused as part of the full safety program
detailed in the Functional Specification and System Requirements Document. It is
intended that the quick start option be initiated only as a last resort to meet
the immediate needs of the State. It is an optional path that is intended to
bridge the gap between the time required to develop and implement the full
safety program, and the need by the State to initiate a program in a much
shorter time frame.

      The quick start program will provide a comprehensive test scheme utilizing
the existing network to collect and store test data the accelerated test scheme
will contain the following test elements:

o     The test will be performed using stand alone systems of the brake test
      hardware.

o     The system will prompt the operator for the vehicles VIN; number and other
      applicable information as detailed below, under the information printed on
      the SIR.

o     The system will prompt the operator for all of the Visual/Functional items
      as listed in section E.I.3 of the Functional Specification and System
      Requirements document. A pass-fail-N/A option will be selected for each
      item.

o     The items relating to the brake test will be manually input from the data
      display provided by the brake test unit.

o     The test information will be stored in the Safety Test Record (STR) a
      subset of which will be printed on the SIR.

o     The STR will include the following information:

      *     Test data/time/location information

      *     Vehicle identification information including: Make, Model, Year,
            Registration Number (plate), Registration State and State of Origin.


      *     Results for up to 150 visual items (pass, fail, not applicable.
            exempt - NOTE. exempt is used for retest information of previously
            passed items. The operator can not select exempt as an entry) will
            be recorded in the STR. Only 'Failed' items are printed on the SIR
            form.

      *     Final result (pass, fail)

      *     Test fee and payment information

      *     Abort reason code

      *     Inspector identification number of the person performing the
            inspection.

      *     Test number

o     There will be a multiple data backup system where the test data will be
      stored on the local PC's hard drive, data floppy and transferred (at a
      minimum daily) to Headquarters. It will be retained at both locations.
      until confirmation by headquarters that the data has been received.

o     State access to the raw safety test data will be through the existing
      terminals where, through Impromptu, the State will be able to access the
      data. There may be a 1 day minimum delay for this data

o     The re-test data will be used from the prior SIR only.


                                    EXHIBIT B

                          DEPARTMENT OF MOTOR VEHICLES
                               EMISSIONS DIVISION

Date:   June 12, 1966

To:     Pete Rosso, Divn. Chief II
        Emissions Division

From:   David Maestrini, Lieutenant
        Emissions Division

Re:     Safety Training Curriculum


- --------------------------------------------------------------------------------

Laurel McGill from Envirotest and myself have agreed on the attached Safety
Training Curriculum. I am submitting it to you for your review and approval. If
you have any questions please contact me.


                           Safety Training Curriculum

ENVI and DMV are in agreement to provide the following Safety Inspection
Training Curriculum for all inspectors participating in the proposed expanded
safety inspection network.

Prequisite:

Applicants for safety inspection training must meet the following requirements:

1.    Certification in all aspects of emissions testing
2.    Certification in VIN Verification procedures
3.    Employed for a minimum of 60 - 90 days
4.    Have a good work history

A Sixty-four hour course over a two--week period

1.    For Safety Start-Up only, active lane requirement of 8 hours can be
      replaced with simulated lane activity. Once the 17 lanes (or a suitable
      number of additional safety inspection lanes are available), the
      requirement of 8 hours active lane exposure will be re-instated.
2.    64 hrs training, Hunter Brake Testing training TBD.
3.    There should be no more than 12 inspectors per class.
4.    When doing simulated lane inspection training, there will be one trainer
      (or existing safety inspector in good standing) per 4 students. Each group
      of 4 students will be assigned to a safety "trainer" with exact and
      precise training instruction requirements.
5.    When instructing under body construction, corrosion inspection and frame
      inspection, classes may be given at a lift or pit area OR using other DMV
      approved techniques as slides, overheads, jacking etc. that achieve the
      same effect.
6.    Written and practical tests must be administered during the training
      process.
7.    Students must be evaluated and removed from the class if their performance
      is less than satisfactory (based on test results and practical evaluation
      of class trainer)
8.    Test scores and attendance must be recorded. (Existing DB stucture
      acceptable)
9.    DMV will provide 18-20 hours of support
10.   Training criteria will not change without DMV approval.
11.   Signatures and employee numbers must be presented to DMV upon
      certification
12.   The DMV inspector and certified trainer (or designated certified manager
      or assistant manager) will test and certify students with reasonable
      notice of "certification day".
13.   Recertification will be required once a year. Recertification will take no
      mare than 2 hrs. Specific criteria TBD.


14.   If in agreement, DMV and ENVI have the right to suspend or remove safety
      certification when an inspector has failed to meet acceptable performance
      stands. Specific performance standards TBD.
15.   When inspection procedures are changed for the expansion program, all
      existing safety inspection staff must be trained and certified for these
      changes if scheduled to work in the new safety inspection lanes.

Day 1: 7 hours
- --------------

Classroom:

      -     Suspension Identification: Overheads, Printed Materials
      -     Jacking Position: Technique

Hands On:

      -     Suspension Identification: Overheads, Printed Materials
      -     Jacking Position: Technique

Classroom:

      -     Suspension Component Identification (Inspection Manuals, Visuals,
            Printed Materials)
      -     Steering Component Identification
      -     Brake System Component Identification
      -     Drive Line Identification

Hands Out:

      -     Component Identification - SEE ABOVE
      -     Practice Jacking (Various Vehicles)

Day 2: 7 hours
- --------------

Classroom:

            (Inspection Manual, Visuals, Printed Materials)

      -     Review Day 1
      -     Body Construction Identification
      -     Body Corrosion Inspection Criteria
      -     Exhaust System Inspection
      -     Introduce Walk Around Inspection


Hands On:

      -     Practice Jacking (Various Vehicles)
      -     Inspection of Suspension, Steering Exhaust, Body Sheet, Metal,
            Frame, including Walk Around

Day 3: 7 hours
- --------------

Classroom:

      -     Review Day 1 and Day 2 materials
      -     Introduce all other positions #2 inspection items to complete walk
            around

Hands On:

      -     Practice Position #2 Walk Around all tasks (various vehicles)

Classroom:

      -     Inspection procedures for Position #1 (Visuals) (Inspection Manuals)
            using checklists

Hands On:

      -     Practice Position #1 Tasks - 1/2 of class (various vehicles)
      -     Practice Position #2 Tasks - 1/2 of class (various vehicles)
      -     Switch Groups (various vehicles)

Day 4: 7 hours
- --------------

Classroom:

      -     Vehicle Documents
      -     VIN Discussion by DMV Inspector (PLUS SUPPORT - goals and objectives
            from both sides)
      -     Paperwork (VSIR) and Fee Collection
      -     Explanation to customer
      -     Re-inspection
      -     Brake Testing (Time to be determined)
      -     Rolling

Hands On:

      -     Practice all phases including above

Classroom:

      -     Written Test (re-evaluation of student)
      -     Cover company policy as to inspectors NOT following 


            authorized procedures

Day 5: 7 hours
- --------------

Hand On:

o     Run simulated lane (all positions)
o     One on One concept - lane flow
o     DMV Inspector / helping to reinforce procedures

Classroom

o     Required only to clear up or reinforce procedures

Day 6: 7 hours
- --------------

Hands On:  (same as day 5)
Classroom: (same as day 5)

Day 7: 7 hours
- --------------

Hands On: (same as day 5 & day 6)

Day 8: 7 hours
- --------------
Hands On: (same as day 5, 6 & 7)

Classroom:

o     complete review of the course
o     Q&As
o     Overview of DMV certification process

Day 9: 8 hours
- --------------
Hands On:

o     Changed and agreed to the following:
1.    For CT Safety Start-Up only, active lane requirement can be placed with
      structured simulated lane activity.
2.    Once 17 (or a suitable number of additional safety inspection lanes are
      available), the requirement of 8 hours active lane exposure will be
      re-instated. 
3.    In addition to the above classroom hours, time must be added for Hunter
      Brake and Slide Slip procedures, if included.

Day 10: 8 hours
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o     DMV Certification (simulated lane OR active lane, if possible)

o     Can be used for an applicant needing additional help or training with
      one-on-one trainer.