SECURITIES AND EXCHANGE COMMISSION Washington, D. C. 20549 FORM 10-Q |X| QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 1999 OR |_| TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ________ to _______ Commission file number 1-9924 Citigroup Inc. (Exact name of registrant as specified in its charter) Delaware 52-1568099 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 153 East 53rd Street, New York, New York 10043 (Address of principal executive offices) (Zip Code) (212) 559-1000 (Registrant's telephone number, including area code) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes |X| No |_| Indicate the number of shares outstanding of each of the issuer's classes of common stock as of the latest practicable date: Common stock outstanding as of October 31, 1999: 3,371,666,163 Now available on the Web at www.citigroup.com Citigroup Inc. TABLE OF CONTENTS ----------------- Part I - Financial Information Item 1. Financial Statements: Page No. -------- Consolidated Statement of Income (Unaudited) - Three and Nine Months Ended September 30, 1999 and 1998 35 Consolidated Statement of Financial Position - September 30, 1999 (Unaudited) and December 31, 1998 36 Consolidated Statement of Changes in Stockholders' Equity (Unaudited) - Nine Months Ended September 30, 1999 and 1998 37 Consolidated Statement of Cash Flows (Unaudited) - Nine Months Ended September 30, 1999 and 1998 38 Notes to Consolidated Financial Statements (Unaudited) 39 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations 1-34 Item 3. Quantitative and Qualitative Disclosures About Market Risk 27-29 43-44 Part II - Other Information Item 6. Exhibits and Reports on Form 8-K 47 Signatures 48 Exhibit Index 49 CITIGROUP INC. AND SUBSIDIARIES MANAGEMENT'S DISCUSSION and ANALYSIS of FINANCIAL CONDITION and RESULTS of OPERATIONS Business Focus The table below shows the core income (loss) for each of Citigroup's businesses: Three Months Ended September 30, Nine Months Ended September 30, -------------------------------------------------------------------- In millions of dollars 1999 1998 (1) 1999 1998 (1) - ------------------------------------------------------------------------------------------------------------------------ Global Consumer Citibanking North America $ 111 $ 25 $ 292 $ 89 Mortgage Banking 61 57 174 157 Cards 297 223 847 515 CitiFinancial 135 62 284 159 -------------------------------------------------------------------- Total Banking/Lending 604 367 1,597 920 -------------------------------------------------------------------- Travelers Life and Annuity 168 123 488 369 Primerica Financial Services 114 99 337 297 Personal Lines 23 68 185 231 -------------------------------------------------------------------- Total Insurance 305 290 1,010 897 -------------------------------------------------------------------- Total North America 909 657 2,607 1,817 -------------------------------------------------------------------- Europe, Middle East and Africa 98 64 237 166 Asia Pacific 117 100 325 267 Latin America 55 42 145 122 -------------------------------------------------------------------- Total International 270 206 707 555 -------------------------------------------------------------------- e-Citi (51) (33) (130) (99) Other (13) (24) (62) (34) -------------------------------------------------------------------- Total Global Consumer 1,115 806 3,122 2,239 -------------------------------------------------------------------- Global Corporate and Investment Bank Salomon Smith Barney 432 (396) 1,690 395 Emerging Markets 308 7 925 511 Global Relationship Banking 153 (9) 510 388 Commercial Lines Insurance 255 177 645 522 -------------------------------------------------------------------- Total Global Corporate and Investment Bank 1,148 (221) 3,770 1,816 -------------------------------------------------------------------- Global Investment Management and Private Banking SSB Citi Asset Management Group 82 67 246 204 Global Private Bank 73 66 203 189 -------------------------------------------------------------------- Total Global Investment Management and Private Banking 155 133 449 393 -------------------------------------------------------------------- Corporate/Other (162) (89) (446) (327) -------------------------------------------------------------------- Business income 2,256 629 6,895 4,121 Investment Activities 194 100 447 818 -------------------------------------------------------------------- Core income 2,450 729 7,342 4,939 Restructuring-related items, after-tax (2) (15) -- 30 191 Cumulative effect of accounting changes (3) -- -- (127) -- -------------------------------------------------------------------- Net income $ 2,435 $ 729 $ 7,245 $ 5,130 - ------------------------------------------------------------------------------------------------------------------------ (1) The 1998 results have been restated to reflect changes in capital and tax allocations among the segments to conform the policies of each of the predecessor companies. (2) The restructuring-related items are associated with the 1997 and 1998 restructuring initiatives, and in the third quarter of 1999 include $31 million of severance, $25 million of accelerated depreciation, and a $41 million credit for the reversal of prior charges; and in the 1999 nine month period, includes $31 million of severance, $105 million of accelerated depreciation, and a $166 million credit for the reversal of prior charges. The 1998 nine month period includes a $191 million credit for the reversal of prior charges. See Note 7 of Notes to Consolidated Financial Statements. (3) Accounting changes include the 1999 first quarter adoption of Statement of Position ("SOP") 97-3, "Accounting by Insurance and Other Enterprises for Insurance-Related Assessments" of ($135) million; SOP 98-7, "Deposit Accounting: Accounting for Insurance and Reinsurance Contracts That Do Not Transfer Insurance Risk" of $23 million; and SOP 98-5, "Reporting on the Costs of Start-Up Activities" of ($15) million. See Note 2 of Notes to Consolidated Financial Statements. - -------------------------------------------------------------------------------- 1 Income Analysis The income analysis reconciles amounts shown in the Consolidated Statement of Income to the basis employed by management for assessing financial results. Three Months Ended September 30, Nine Months Ended September 30, ----------------------------------------------------------------- In millions of dollars 1999 1998 1999 1998 - ------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 14,021 $ 10,421 $ 42,471 $ 36,182 Effect of credit card securitization activity 552 576 1,710 1,619 ----------------------------------------------------------------- Adjusted revenues, net of interest expense 14,573 10,997 44,181 37,801 ----------------------------------------------------------------- Total operating expenses 7,261 6,339 22,106 19,758 Restructuring-related items (22) -- 61 324 ----------------------------------------------------------------- Adjusted operating expenses 7,239 6,339 22,167 20,082 ----------------------------------------------------------------- Provisions for benefits, claims, and credit losses 2,890 2,925 8,608 8,217 Effect of credit card securitization activity 552 576 1,710 1,619 ----------------------------------------------------------------- Adjusted provisions for benefits, claims, and credit losses 3,442 3,501 10,318 9,836 ----------------------------------------------------------------- Core income before income taxes and minority interest 3,892 1,157 11,696 7,883 Taxes on core income 1,386 375 4,173 2,781 Minority interest, net of income taxes 56 53 181 163 ----------------------------------------------------------------- Core income 2,450 729 7,342 4,939 Restructuring-related items, after-tax (15) -- 30 191 ----------------------------------------------------------------- Income before cumulative effect of accounting changes 2,435 729 7,372 5,130 Cumulative effect of accounting changes -- -- (127) -- ----------------------------------------------------------------- Net income $ 2,435 $ 729 $ 7,245 $ 5,130 - ------------------------------------------------------------------------------------------------------------------------------ Results of Operations Citigroup reported core income of $2.450 billion ($0.70 per diluted common share) in the 1999 third quarter, up $1.721 billion or 236% from $729 million ($0.20 per diluted share) in the 1998 third quarter. Core income in the 1999 third quarter excluded a charge of $15 million for after-tax restructuring-related items. Net income for the 1999 third quarter was $2.435 billion ($0.70 per diluted share). Core income return on common equity was 21.9% for the 1999 third quarter compared to 6.5% a year ago. Core income for the 1999 nine months of $7.342 billion ($2.10 per diluted common share) was up $2.403 billion or 49% from $4.939 billion ($1.37 per diluted share) for the 1998 nine months. Core income in the 1999 nine months excluded a credit of $30 million for after-tax restructuring-related items and a charge of $127 million reflecting the cumulative effect of adopting several new accounting standards as described in Note 2 of Notes to the Consolidated Financial Statements. Core income in the 1998 nine months excluded a credit of $191 million for after-tax restructuring-related items. Net income for the 1999 nine months was $7.245 billion ($2.07 per diluted share), up $2.115 billion or 41% from $5.130 billion a year ago. Core income return on common equity was 22.8% for the 1999 nine months compared to 16.0% for 1998. Core income growth in the quarter was led by the Global Corporate and Investment Bank, up $1.369 billion to $1.148 billion reflecting a rebound from the loss in the 1998 quarter that resulted from severe global economic turmoil, and Global Consumer which increased $309 million or 38% to $1.115 billion reflecting strong growth in virtually all businesses. In addition, Global Investment Management and Private Banking grew $22 million or 17% to $155 million, reflecting a 21% increase in assets under management to $443 billion. Investment Activities core income of $194 million was up $94 million or 94% from the year-ago quarter, primarily reflecting increased venture capital revenues. For the nine month period, Global Corporate and Investment Bank was up 108% to $3.770 billion, Global Consumer was up 39% to $3.122 billion, and Global Investment Management and Private Banking was up 14% to $449 million. Partially offsetting these increases in the nine month period was a core income decrease of $371 million or 45% in Investment Activities to $447 million, reflecting a decrease in realized gains from sales of investments and net asset gains, partially offset by an increase in venture capital revenues. Global Corporate and Investment Bank core income increases in both the quarter and nine months was led by a rebound at Salomon Smith Barney ("SSB"), up $828 million to $432 million in the 1999 third quarter and up $1.295 billion to $1.690 billion in the nine months. SSB's net revenues in the 1999 third quarter and nine months were up 307% and 53%, primarily reflecting the absence of the severe market conditions from a year ago. Emerging Markets core income was up $301 million and $414 million in the quarter and nine months to $308 million and $925 million, as revenue growth and improved credit complemented continued expense discipline. Global Relationship Banking ("GRB") was up $162 million and $122 million to $153 million and $510 million for the 1999 quarter and nine months, reflecting improved revenues coupled with expense reductions. Emerging Markets and GRB comparisons to the 1998 quarter also reflect the market distress that was present in 1998. Commercial Lines was up $78 million to $255 million and $123 million to $645 million in the third quarter and nine months, as a $49 million (after tax and minority interest) benefit from legislative actions in state workers' compensation assessments, favorable prior-year reserve development, and expense control offset revenue declines. 2 Global Consumer core income in both the 1999 third quarter and nine months reflected strong growth in virtually all businesses, particularly in Banking/Lending where Cards core income of $297 million and $847 million in the quarter and nine months grew $74 million and $332 million from the 1998 periods, reflecting significant increases in U.S. bankcards; Citibanking North America core income of $111 million and $292 million in the quarter and nine months increased $86 million and $203 million, primarily reflecting expense reduction initiatives; and CitiFinancial (formerly "Consumer Finance Services") improved $73 million and $125 million to $135 million and $284 million from the comparable 1998 periods. CitiFinancial core income reflected a 31% growth in receivables from the 1998 third quarter. Core income in the International businesses grew 31% to $270 million and 27% to $707 million in the 1999 third quarter and nine months reflecting increases across all regions. Insurance businesses core income grew 5% to $305 million and 13% to $1.010 billion as strong performances by Travelers Life and Annuity and Primerica were partially offset by a decrease in Personal Lines. Personal Lines results were impacted by higher catastrophe losses, lower favorable prior-year reserve development, and a $28 million (after tax and minority interest) charge related to the curtailing of sales of the TRAVELERS SECURE(R) product line. Global Consumer core income growth was achieved even as spending continued on the technological enhancements of e-Citi. Adjusted revenues, net of interest expense, of $14.6 billion and $44.2 billion in the 1999 third quarter and nine months were up $3.6 billion or 33% and $6.4 billion or 17% compared to the 1998 periods. Revenue growth was led by Global Corporate and Investment Bank, up $2.6 billion or 67% and $3.9 billion or 23% from 1998, which included severe market conditions in the 1998 third quarter, and Global Consumer which increased strongly in almost all sectors and was up $790 million or 12% and $2.8 billion or 15% from the comparable 1998 periods, including strategic acquisitions. Excluding the effects of the 1998 market turmoil, Global Corporate and Investment Bank comparisons reflect revenue growth in investment banking, private client, loans and structured products. Global Investment Management and Private Banking revenues of $669 million and $2.0 billion for the 1999 third quarter and nine months were up $67 million and $188 million, both up 11%. The $143 million increase in the 1999 third quarter in Investment Activities revenues primarily reflected a $370 million increase in venture capital revenues, partially offset by a decrease in net asset gains, while the $544 million decrease in the 1999 nine months reflected a $654 million decrease in realized gains from sales of investments and net asset gains, partially offset by a $268 million increase in venture capital revenues. Net interest revenue as calculated from the Consolidated Statement of Income was $5.1 billion and $15.0 billion for the 1999 third quarter and nine months, up $488 million or 11% and $1.2 billion or 9% from the comparable 1998 periods, reflecting business volume growth in most markets. Net interest revenues, adjusted for the effect of credit card securitization, of $6.2 billion and $18.1 billion for the 1999 third quarter and nine months were up $575 million or 10% and $1.9 billion or 11% from the 1998 periods. Adjusted commissions, asset management and administration fees, and other fee revenues of $4.2 billion and $12.2 billion were up $655 million or 18% and $1.6 billion or 15%, primarily as a result of continued growth in assets under fee-based management. Insurance premiums of $2.6 billion and $7.8 billion were up $213 million and $620 million, both up 9%, reflecting particularly strong growth in Travelers Life and Annuity. Principal transactions revenues of $954 million and $4.0 billion were up $2.0 billion and $2.8 billion, reflecting the broad-based rebound in trading activities from the severe market conditions in 1998. Realized gains from sales of investments were up $51 million to $35 million in the quarter and down $418 million to $276 million in the nine months. Other income as shown on the Consolidated Statement of Income of $1.1 billion and $3.3 billion for the 1999 third quarter and nine months increased $231 million or 28% and $544 million or 20% from the 1998 periods, reflecting increased revenues related to credit card securitization activity, and higher venture capital revenues, partially offset by lower net asset gains. Other income, adjusted for the effect of credit card securitization activity, of $572 million and $1.8 billion increased $112 million and $3 million from the year-ago periods. Adjusted operating expenses of $7.2 billion and $22.2 billion for the 1999 third quarter and nine months, which exclude the restructuring-related items, were up $900 million or 14% and $2.1 billion or 10% from the comparable 1998 periods. Global Corporate and Investment Bank expenses were up 21% and 10% in the quarter and nine months, primarily attributable to production-related compensation at SSB related to the increased revenue, partially offset by lower European Economic Monetary Union ("EMU") and year 2000 expenses, and the benefit from the assessment change in workers compensation. Expenses increased in Global Consumer by 5% and 9% in the quarter and nine months, primarily reflecting acquisitions in Latin America, Mortgage Banking, and Cards, and electronic financial services development efforts, partially offset by a decline in fixed costs due to expense control initiatives. Global Investment Management and Private Banking expenses increased 8% and 7% in the quarter and nine months, reflecting the expansion of sales and marketing efforts, and investments made in technology, and research and quantitative functional analysis. Progress continued to be made in controlling expenses. Citigroup expects to meet its stated $2 billion annualized expense reduction goal for 1999, and to continue to achieve further efficiencies in 2000. This paragraph contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act. See "Forward-Looking Statements" on page 26. Adjusted provisions for benefits, claims, and credit losses were $3.4 billion and $10.3 billion in the 1999 third quarter and nine months, down $59 million and up $482 million from the comparable 1998 periods. Policyholder benefits and claims increased 8% to $2.3 billion in the quarter and 5% to $6.5 billion in the nine months. The adjusted provision for credit losses decreased 16% to $1.2 billion in the quarter and increased 4% to $3.9 billion in the nine months. 3 Global Consumer adjusted provisions for benefits, claims and credit losses of $2.5 billion and $7.4 billion were up 8% and 10% in the quarter and nine months. The ratio of net credit losses to average managed loans was 2.40% in the quarter, down from 2.58% in the preceding quarter and 2.68% a year ago. The managed consumer loan delinquency ratio (90 days or more past due) decreased to 1.95% from 1.98% for the preceding quarter and 2.13% a year ago. Global Corporate and Investment Bank provisions for benefits, claims, and credit losses of $914 million and $2.9 billion in the 1999 third quarter and nine months decreased 23% in the quarter and 8% in the nine months. The improvement in Emerging Markets and GRB reflected the 1998 events in Russia and a lower provision for credit losses resulting from an improved credit outlook in the Emerging Markets. Additionally, Commercial Lines prior year loss development and weather-related catastrophes both improved from the prior year periods. Commercial cash-basis loans and other real estate owned of $2.2 billion at quarter-end were up 18% from a year earlier, but were down 1% from the preceding quarter. The total provisions for benefits, claims, and credit losses as shown on the Consolidated Statement of Income were $2.9 billion and $8.6 billion in the 1999 third quarter and nine months, compared to $2.9 billion and $8.2 billion in the year-ago periods. Total capital (Tier 1 and Tier 2) was $58.9 billion or 12.34% of net risk-adjusted assets, and Tier 1 capital was $45.7 billion or 9.58% at September 30, 1999, compared to $57.8 billion or 12.12% and $44.7 billion or 9.37% at June 30, 1999. On November 12, 1999, President Clinton signed into law the Gramm-Leach-Bliley Act (the "Act"), which will become effective in most significant respects 120 days after enactment. Under the Act, bank holding companies, such as Citigroup, all of whose depository institutions are "well capitalized" and "well managed", as defined in the Bank Holding Company Act of 1956, and which obtain satisfactory Community Reinvestment Act ratings, will have the ability to engage in a broader spectrum of activities than those currently permitted, including insurance underwriting and brokerage (including annuities), and underwriting and dealing in securities without a revenue limit. Citigroup will be permitted to continue to operate its insurance businesses as currently structured and, if it so determines, to expand those businesses. Because the Act repeals Section 20 of the Glass-Steagall Act, Citigroup will be permitted to operate without regard to revenue limits on "ineligible" securities and to acquire other securities firms without regard to such limits. Subject to certain limitations, new merchant banking rules will permit Citigroup to make investments in companies that engage in activities that are not financial in nature without regard to the existing 5% limit for domestic investments and 20% limit for overseas investments. GLOBAL CONSUMER Three Months Ended Nine Months Ended September 30, September 30, -------------------- % ----------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - -------------------------------------------------------------------------------------------------------------------------- Total revenues, net of interest expense $ 6,674 $ 5,860 14 $19,431 $16,726 16 Effect of credit card securitization activity 552 576 (4) 1,710 1,619 6 -------------------- ----------------------- Adjusted revenues, net of interest expense 7,226 6,436 12 21,141 18,345 15 Adjusted operating expenses (1) 2,942 2,815 5 8,744 7,997 9 -------------------- ----------------------- Provisions for benefits, claims, and credit losses 1,960 1,743 12 5,689 5,103 11 Effect of credit card securitization activity 552 576 (4) 1,710 1,619 6 -------------------- ----------------------- Adjusted provisions for benefits, claims, and credit losses 2,512 2,319 8 7,399 6,722 10 -------------------- ----------------------- Core income before taxes and minority interest 1,772 1,302 36 4,998 3,626 38 Income taxes 648 482 34 1,825 1,341 36 Minority interest, after-tax 9 14 (36) 51 46 11 -------------------- ----------------------- Core income 1,115 806 38 3,122 2,239 39 Restructuring-related items, after-tax 17 -- NM 73 -- NM -------------------- ----------------------- Net income $ 1,098 $ 806 36 $ 3,049 $ 2,239 36 - -------------------------------------------------------------------------------------------------------------------------- (1) Excludes restructuring-related items. NM Not meaningful - -------------------------------------------------------------------------------- Global Consumer -- which provides banking, lending, and personal insurance products and services, including credit and charge cards, to customers around the world -- reported core income of $1.115 billion and $3.122 billion in the 1999 third quarter and nine months, up $309 million or 38% and $883 million or 39% from the 1998 periods, reflecting strong growth in virtually all businesses, particularly in Banking/Lending where Cards increased $74 million or 33% in the quarter and $332 million or 64% in the nine months, Citibanking increased $86 million or 344% and $203 million or 228%, and CitiFinancial increased $73 million or 118% and $125 million or 79%. In the Insurance segment, core income grew 5% in the quarter and 13% in the nine months. Core income in the International businesses grew 31% and 27% in the quarter and nine months, reflecting increases across all regions. Global Consumer core income growth was achieved even as spending continued on the technological enhancements of e-Citi. Net income 4 of $1.098 billion and $3.049 billion in the 1999 third quarter and nine months included restructuring-related items of $17 million ($26 million pretax) and $73 million ($117 million pretax). Banking/Lending Citibanking North America Three Months Ended Nine Months Ended September 30, September 30, -------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 528 $ 487 8 $1,552 $1,486 4 Adjusted operating expenses (1) 328 410 (20) 1,001 1,244 (20) Provision for credit losses 11 26 (58) 49 76 (36) -------------------- ---------------------- Core income before taxes 189 51 271 502 166 202 Income taxes 78 26 200 210 77 173 -------------------- ---------------------- Core income 111 25 344 292 89 228 Restructuring-related items, after-tax (3) -- NM 16 -- NM -------------------- ---------------------- Net income $ 114 $ 25 356 $ 276 $ 89 210 - ------------------------------------------------------------------------------------------------------------------------------------ Average assets (in billions of dollars) $ 9 $ 10 (10) $ 10 $ 10 -- Return on assets 5.03% 0.99% 3.69% 1.19% - ------------------------------------------------------------------------------------------------------------------------------------ Excluding restructuring-related items Return on assets 4.89% 0.99% 3.90% 1.19% - ------------------------------------------------------------------------------------------------------------------------------------ (1) Excludes restructuring-related items. NM Not meaningful - -------------------------------------------------------------------------------- Citibanking North America -- which delivers banking and lending services to customers through Citibank's branch network and electronic delivery systems -- reported core income of $111 million and $292 million in the 1999 third quarter and nine months, up from $25 million and $89 million in the 1998 periods due to expense reduction initiatives, revenue growth and credit cost improvements. Net income of $114 million and $276 million in the 1999 third quarter and nine months included a restructuring-related credit of $3 million ($5 million pretax) and a restructuring-related charge of $16 million ($26 million pretax), respectively. As shown in the following table, Citibanking grew accounts and customer deposits from 1998. The decline in loans reflects a decrease in home equity loans due to increased industry-wide mortgage refinancing activity during 1998 and the first half of 1999. Three Months Ended Nine Months Ended September 30, September 30, -------------------- % ---------------------- % In billions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Accounts (in millions) 6.2 5.8 7 6.2 5.8 7 Average customer deposits $ 42.2 $ 39.7 6 $ 42.0 $ 39.3 7 Average loans 7.5 7.9 (5) 7.6 8.0 (5) - ------------------------------------------------------------------------------------------------------------------------------------ Revenues, net of interest expense, of $528 million and $1.552 billion in the 1999 third quarter and nine months increased $41 million or 8% and $66 million or 4% from the 1998 periods, reflecting growth in customer deposits and higher investment product fees and commissions, offset by lower loan volumes. The increase in revenues in the nine months was reduced by a 1998 second quarter gain of approximately $25 million related to a building lease transaction. Adjusted operating expenses declined $82 million or 20% and $243 million or 20% from the 1998 periods, reflecting expense management initiatives that significantly reduced staff expenses, marketing spending, and other fixed costs. The provision for credit losses declined to $11 million and $49 million in the 1999 third quarter and nine months from $26 million and $76 million in the 1998 periods. The net credit loss ratio of 1.03% in the quarter declined from 1.35% a year ago. Loans delinquent 90 days or more of $64 million or 0.87% at September 30, 1999 declined from $109 million or 1.25% a year ago. The declines in the provision for credit losses and delinquencies reflect continued improvement in the portfolio and a decline in loan volumes. 5 Mortgage Banking Three Months Ended Nine Months Ended September 30, September 30, ------------------ % ----------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 199 $ 160 24 $ 551 $ 466 18 Adjusted operating expenses (1) 90 62 45 231 182 27 Provision for credit losses 2 3 (33) 10 25 (60) ------------------ ----------------- Core income before taxes and minority interest 107 95 13 310 259 20 Income taxes 42 38 11 122 102 20 Minority interest, after-tax 4 -- NM 14 -- NM ------------------ ----------------- Core income 61 57 7 174 157 11 Restructuring-related items, after-tax 1 -- NM 1 -- NM ------------------ ----------------- Net income $ 60 $ 57 5 $ 173 $ 157 10 - ------------------------------------------------------------------------------------------------------------------------ Average assets (in billions of dollars) $ 29 $ 25 16 $ 29 $ 25 16 Return on assets 0.82% 0.90% 0.80% 0.84% - ------------------------------------------------------------------------------------------------------------------------ Excluding restructuring-related items Return on assets 0.83% 0.90% 0.80% 0.84% - ------------------------------------------------------------------------------------------------------------------------ (1) Excludes restructuring-related items. NM Not meaningful - -------------------------------------------------------------------------------- Mortgage Banking -- which provides mortgages and student loans to customers across North America -- reported core income of $61 million and $174 million in the 1999 third quarter and nine months, up $4 million or 7% and $17 million or 11% from the 1998 periods, reflecting growth in student loans and credit improvement in the mortgage portfolio. Net income of $60 million and $173 million in the 1999 third quarter and nine months included restructuring-related charges of $1 million in both periods. As shown in the following table, accounts, loans, and mortgage originations increased in both the 1999 quarter and nine months, including the effect of the April 1999 Source One acquisition. Excluding Source One, mortgage originations declined reflecting the industry-wide slowdown in mortgage refinancing activity. Three Months Ended Nine Months Ended September 30, September 30, ------------------ % ----------------- % In billions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------ Accounts (in millions) (1) 3.2 2.7 19 3.2 2.7 19 Average loans (1) $27.1 $24.0 13 $27.0 $23.7 14 Mortgage originations 4.7 4.3 9 13.4 11.3 19 - ------------------------------------------------------------------------------------------------------------------------ (1) Includes student loans. - -------------------------------------------------------------------------------- Revenues, net of interest expense, of $199 million and $551 million in the 1999 third quarter and nine months grew $39 million or 24% and $85 million or 18% from the 1998 periods, reflecting the Source One acquisition and growth in the student loan portfolio. Excluding Source One, mortgage revenues declined slightly in both the quarter and nine months. Adjusted operating expenses increased $28 million or 45% and $49 million or 27% from the 1998 periods, principally due to Source One. The provision for credit losses of $2 million and $10 million in the 1999 third quarter and nine months declined from $3 million and $25 million in the 1998 periods. The net credit loss ratio of 0.12% in the quarter declined from 0.29% a year ago and the ratio of loans delinquent 90 days or more was 2.28%, down from 2.69% in 1998, reflecting improvement in the mortgage portfolio. The ratio of loans delinquent 90 days or more increased from 2.09% at June 30, 1999 as a result of a statutory increase in the length of time Citigroup must hold delinquent government-guaranteed student loans prior to submitting a claim under the government guarantee. 6 Cards Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 1,432 $ 1,339 7 $ 4,238 $ 3,508 21 Effect of credit card securitization activity 552 576 (4) 1,710 1,619 6 ---------------------- ---------------------- Adjusted revenues, net of interest expense 1,984 1,915 4 5,948 5,127 16 Adjusted operating expenses(1) 707 714 (1) 2,153 1,847 17 Adjusted provision for credit losses(2) 804 846 (5) 2,454 2,456 -- ---------------------- ---------------------- Core income before taxes 473 355 33 1,341 824 63 Income taxes 176 132 33 494 309 60 ---------------------- ---------------------- Core income 297 223 33 847 515 64 Restructuring-related items, after-tax (2) -- NM (2) -- NM ---------------------- ---------------------- Net income $ 299 $ 223 34 $ 849 $ 515 65 - ------------------------------------------------------------------------------------------------------------------------------------ Average assets (in billions of dollars)(3) $ 28 $ 28 -- $ 29 $ 27 7 Return on assets (4) 4.24% 3.16% 3.91% 2.55% - ------------------------------------------------------------------------------------------------------------------------------------ Excluding restructuring-related items Return on assets 4.21% 3.16% 3.90% 2.55% - ------------------------------------------------------------------------------------------------------------------------------------ (1) Excludes restructuring-related items. (2) Adjusted for the effect of credit card securitization. (3) Adjusted for the effect of credit card securitization, managed average assets for Cards were $76 billion and $75 billion in the 1999 third quarter and nine months, compared to $68 billion and $61 billion in the 1998 periods. (4) Adjusted for the effect of credit card securitization, the return on managed assets for Cards was 1.56% and 1.30% in the third quarters of 1999 and 1998, and 1.51% and 1.13% for the nine months of 1999 and 1998, respectively. NM Not meaningful - -------------------------------------------------------------------------------- Cards -- U.S. bankcards, Canada bankcards, and North America Diners Club -- reported core income of $297 million and $847 million in the 1999 third quarter and nine months, up $74 million or 33% and $332 million or 64% from the 1998 periods, reflecting significant increases in the U.S. bankcards business, despite competitive pricing pressures. Net income of $299 million and $849 million in the 1999 third quarter and nine months included a restructuring-related credit of $2 million in both periods. Universal Cards Services ("UCS"), which was acquired in April 1998, contributed approximately $24 million and $33 million to net income in the 1999 third quarter and nine months compared with net losses of $31 million and $74 million in the 1998 periods. Adjusted revenues, net of interest expense, of $1.984 billion and $5.948 billion in the 1999 third quarter and nine months increased $69 million or 4% and $821 million or 16% from the 1998 periods reflecting increases in receivables, including the March 1999 Mellon acquisition, higher interchange fee revenues, offset by changes in portfolio mix and lower spreads. The year-to-date increase also reflects the acquisition of UCS and increases due to risk-based pricing actions. As shown in the following table, on a managed basis, the U.S. bankcards portfolio experienced strong receivable and sales volume growth in the quarter and nine months, including the effect of the Mellon acquisition. Account growth of 2% includes management initiatives that resulted in the closing of inactive and/or high-risk accounts. The total sales increase in the nine month period also reflects the acquisition of UCS. Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In billions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Accounts (in millions) 40.6 39.7 2 40.6 39.7 2 Total sales $ 40.9 $ 37.7 8 $ 118.5 $ 98.4 20 End-of-period managed receivables 70.7 63.8 11 70.7 63.8 11 - ------------------------------------------------------------------------------------------------------------------------------------ Adjusted operating expenses of $707 million and $2.153 billion in the 1999 third quarter and nine months declined slightly in the quarter, but increased $306 million or 17% year-to-date, reflecting the UCS and Mellon acquisitions and increased marketing costs. The adjusted provision for credit losses was $804 million and $2.454 billion in the 1999 third quarter and nine months, down from $846 million and $2.456 billion in the 1998 periods. U.S. bankcards managed net credit losses in the 1999 third quarter were $773 million and the related loss ratio was 4.40%, down from $803 million and 4.63% in the 1999 second quarter and $805 million and 5.15% in the 1998 third quarter. U.S. bankcards managed loans delinquent 90 days or more were $995 million or 1.42% at September 30, 1999, compared with $954 billion or 1.36% at June 30, 1999 and $939 million or 1.49% at September 30, 1998. The improvement in both the delinquency and net credit loss ratios from a year ago reflects moderating industry-wide bankruptcy trends and credit risk management initiatives. 7 CitiFinancial Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 421 $ 326 29 $ 1,178 $ 930 27 Adjusted operating expenses (1) 133 129 3 431 374 15 Provisions for benefits, claims and credit losses 77 100 (23) 298 304 (2) ---------------------- ---------------------- Core income before taxes 211 97 118 449 252 78 Income taxes 76 35 117 165 93 77 ---------------------- ---------------------- Core income 135 62 118 284 159 79 Restructuring-related items, after-tax 1 -- NM 2 -- NM ---------------------- ---------------------- Net income $ 134 $ 62 116 $ 282 $ 159 77 - ------------------------------------------------------------------------------------------------------------------------------------ Average assets (in billions of dollars) $ 16 $ 13 23 $ 15 $ 12 25 Return on assets 3.32% 1.89% 2.51% 1.77% - ------------------------------------------------------------------------------------------------------------------------------------ Excluding restructuring-related items Return on assets 3.35% 1.89% 2.53% 1.77% - ------------------------------------------------------------------------------------------------------------------------------------ (1) Excludes restructuring-related items. NM Not meaningful - -------------------------------------------------------------------------------- CitiFinancial (formerly Consumer Finance Services) includes the consumer lending operations (including secured and unsecured personal loans, real estate-secured loans, and consumer goods financing) of CitiFinancial Credit Company (formerly "Commercial Credit Company"). Also included are related credit insurance services provided through subsidiaries. Core income was $135 million and $284 million in the 1999 third quarter and nine months, up from $62 million and $159 million in the comparable periods of 1998. Included in the 1999 third quarter is a $15 million (after-tax) release of a litigation reserve resulting from the settlement of a claim. Receivables grew 31% from the 1998 third quarter due to healthy business flow at CitiFinancial branches, cross selling of CitiFinancial products through Primerica distribution channels and the acquisition in the first quarter of 1999 of certain Associates First Capital branches. The total number of CitiFinancial branches rose to 1,173 at the end of the third quarter of 1999, up from 980 at year-end 1998. The increase in adjusted operating expenses was primarily attributable to the acquisition. Receivables at September 30, 1999 reached a record $14.6 billion compared to $11.9 billion at year-end 1998 and $11.2 billion at September 30, 1998. Much of the growth in 1999 in real estate-secured loans resulted from the continued strong performance of the $.M.A.R.T. Loan(R) and $.A.F.E.(R) Loan programs, which grew to $3.7 billion at September 30, 1999, a 35% increase over September 30, 1998, as well as solid sales in the branch network. The average yield on receivables was 14.58% during the 1999 third quarter and 14.49% for the 1999 nine months, down from 14.93% in the 1998 periods, reflecting a shift in the portfolio mix toward lower-risk real estate loans which have lower margins. At September 30, 1999, the portfolio consisted of 58% real estate-secured loans, 35% personal loans, and 7% sales finance and other. The provisions for benefits, claims and credit losses was $77 million and $298 million in the 1999 third quarter and nine months, down from $100 million and $304 million in the 1998 periods, reflecting continued strong credit performance. The net credit loss ratio was 2.00% in the quarter, down from 2.14% in 1999 second quarter and 2.61% a year ago. Loans delinquent 90 days or more were $186 million or 1.27% at September 30, 1999, compared with $172 million or 1.26% at June 30, 1999 and $162 million or 1.45% a year ago. 8 Insurance Travelers Life and Annuity Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 869 $ 716 21 $ 2,507 $ 2,179 15 Policyholder claims and benefits 509 431 18 1,445 1,319 10 Total operating expenses 107 95 13 324 294 10 ---------------------- ---------------------- Income before taxes 253 190 33 738 566 30 Income taxes 85 67 27 250 197 27 ---------------------- ---------------------- Net income(1) $ 168 $ 123 37 $ 488 $ 369 32 - ------------------------------------------------------------------------------------------------------------------------------------ (1) Excludes investment gains/losses included in Investment Activities segment. - -------------------------------------------------------------------------------- Travelers Life and Annuity -- which offers fixed and variable deferred annuities, payout annuities and term, universal life and long -term care insurance to individuals and small businesses and group pension products, including guaranteed investment products and group annuities to employer-sponsored retirement and savings plans -- reported net income of $168 million and $488 million in the 1999 third quarter and nine months, up from $123 million and $369 million in the comparable periods of 1998. The improvement in 1999 reflects increased business volume and particularly strong investment income versus the prior year periods. During 1999, this business achieved double-digit business volume growth in annuity account balances and direct periodic life and long-term care premiums reflecting both greater popularity of these products with an aging American population and strong momentum from cross selling initiatives. The cross selling initiative of Travelers Life and Annuity products through the Primerica Financial Services ("Primerica"), Citibank, and Salomon Smith Barney Financial Consultants distribution channels, along with improved sales through The Copeland Companies ("Copeland"), and a nationwide network of independent agents and strong group sales through various intermediaries reflect the ongoing effort to build market share by strengthening relationships in key distribution channels. The following table shows net written premiums and deposits by product line: Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Deferred annuities Fixed $ 271 $ 217 25 $ 715 $ 698 2 Variable 1,090 758 44 3,114 2,084 49 Payout annuities 110 76 45 313 264 19 GICs and other group annuities 1,123 1,005 12 4,426 2,706 64 Individual life insurance Direct periodic premiums and deposits 88 78 13 260 232 12 Single premium deposits 17 17 0 54 61 (11) Reinsurance (18) (17) 6 (53) (47) 13 Individual long-term care insurance 60 53 13 172 152 13 ---------------------- ---------------------- $2,741 $2,187 25 $9,001 $6,150 46 - ------------------------------------------------------------------------------------------------------------------------------------ The majority of the annuity business and a substantial portion of the life business written by Travelers Life and Annuity are accounted for as investment contracts, with the result that the premiums and deposits collected are not included in revenues. Increased deferred annuities sales, combined with favorable market returns from variable annuities, drove account balances to $23.9 billion at September 30, 1999, up 29% from $18.5 billion at September 30, 1998. Net written premiums and deposits for deferred annuities increased 40% and 38% in the third quarter and nine months of 1999 to $1.36 billion and $3.83 billion, respectively, from $975 million and $2.78 billion in the comparable periods of 1998. The strong sales reflect the marketing initiatives at Salomon Smith Barney, Copeland's penetration of the small company segment of the 401(k) market, new products introduced into the Primerica and Citibank distribution channels as well as strong core agent production. Payout and group annuity account balances and benefit reserves reached $15.8 billion at September 30, 1999, up 19% from $13.3 billion at the end of the 1998 third quarter. The payout and group annuity businesses reflect momentum from rating upgrades, guaranteed investment contracts, structured finance transactions and cross selling structured settlement annuities through Travelers Property Casualty Corp. ("TAP"). Net written premiums and deposits (excluding Citigroup's employee pension plan deposits) were $1.23 billion and $4.74 billion in the third quarter and nine months of 1999, respectively, up 14% and 60% from $1.08 billion and $2.97 billion in the comparable periods of 1998. 9 Direct periodic premiums and deposits for individual life insurance of $88 million and $260 million for the third quarter and nine months of 1999, respectively, were 13% and 12% ahead of the $78 million and $232 million for the comparable periods of 1998 reflecting strong core agency results. Life insurance in force was $58.4 billion at September 30, 1999, up from $55.4 billion at year-end 1998 and $54.2 billion at September 30, 1998. Net written premiums for the long-term care insurance line reached $60 million and $172 million in the third quarter and nine months of 1999, respectively, up from $53 million and $152 million in the comparable periods of 1998. Primerica Financial Services Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 444 $ 413 8 $ 1,319 $ 1,233 7 Policyholder claims and benefits 121 121 -- 362 357 1 Total operating expenses 146 138 6 434 414 5 ---------------------- ---------------------- Income before taxes 177 154 15 523 462 13 Income taxes 63 55 15 186 165 13 ---------------------- ---------------------- Net income(1) $ 114 $ 99 15 $ 337 $ 297 13 - ------------------------------------------------------------------------------------------------------------------------------------ (1) Excludes investment gains/losses included in Investment Activities segment. - -------------------------------------------------------------------------------- Primerica Financial Services -- which sells life insurance as well as other products manufactured by the Company, including Salomon Smith Barney mutual funds, CitiFinancial mortgages and personal loans, Travelers Insurance Company annuity products, TAP automobile and homeowners insurance and Citibank products - -- reported net income of $114 million and $337 million in the 1999 third quarter and nine months, up from $99 million and $297 million in the comparable periods of 1998. The improvement in 1999 reflects continued success at cross selling a range of products, growth in life insurance in force, improved investment income and disciplined expense management. Increases in total production and cross selling initiatives were achieved during 1999. Earned premiums, net of reinsurance, were $265 million and $801 million in the 1999 third quarter and nine months, up from $261 million and $787 million in the comparable periods of 1998. Premiums for Primerica individual term life policies included in earned premiums for the 1999 third quarter and nine months were $251 million and $755 million, up from $246 million and $740 million in the comparable periods of 1998. Total face amount of issued term life insurance was $12.4 billion and $41.5 billion in the 1999 third quarter and nine months, compared to $14.2 billion and $43.0 billion in the prior year periods. Life insurance in force reached $392.8 billion at September 30, 1999 up from $383.7 billion at year-end 1998 and $380.6 billion at September 30, 1998, and continued to reflect good policy persistency. In recent years, Primerica has leveraged cross selling through the Financial Needs Analysis ("FNA") to expand its business beyond life insurance and now offers its clients a greater array of financial products and services, delivered personally through 150,000 independent representatives. During the first nine months of 1999, 377,000 FNA-- the diagnostic tool that enhances the ability of the Personal Financial Analysts to address client needs -- were submitted compared to 404,000 in the first nine months of 1998. Primerica sales of Travelers variable annuities continued to show momentum, reaching net written premiums and deposits of $248 million and $750 million in the 1999 third quarter and nine months, up from $172 million and $473 million in the prior year periods. This increase reflects the increased emphasis placed on cross selling initiatives in the latter part of 1998, with the current period sales predominately reflecting sales of Travelers Life and Annuity variable annuity products. Cash advanced on $.M.A.R.T. Loan(R) and $.A.F.E.(R) Loan products underwritten by Travelers Bank & Trust, fsb and CitiFinancial, respectively, was $488 million and $1.40 billion in the 1999 third quarter and nine months, up 41% and 30% from the comparable periods last year. Mutual fund sales were $737 million and $2.33 billion for the 1999 third quarter and nine months, slightly ahead of last year's third quarter and nine months. During the 1999 nine months, Salomon Smith Barney mutual funds accounted for 62% of Primerica's U.S. sales and 54% of total sales. 10 Personal Lines Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 1,018 $ 924 10 $ 3,006 $ 2,691 12 Claims and claim adjustment expenses 714 581 23 1,935 1,608 20 Total operating expenses 271 228 19 759 682 11 ---------------------- ---------------------- Income before taxes and minority interest 33 115 (71) 312 401 (22) Income taxes 5 33 (85) 90 124 (27) Minority interest, after-tax 5 14 (64) 37 46 (20) ---------------------- ---------------------- Net income (1) $ 23 $ 68 (66) $ 185 $ 231 (20) - ------------------------------------------------------------------------------------------------------------------------------------ (1) Excludes investment gains/losses included in Investment Activities segment. - -------------------------------------------------------------------------------- Personal Lines -- which writes all types of property and casualty insurance covering personal risks -- reported net income of $23 million and $185 million in the third quarter and nine months of 1999, respectively, compared to $68 million and $231 million in the prior year periods. The 1999 third quarter and nine month results reflect higher catastrophe losses, lower favorable prior-year reserve development and a charge related to curtailing the sale of the TRAVELERS SECURE(R) auto and homeowners products of $28 million (after tax and minority interest) and was partially offset by growth in earned premiums. Net written premiums in the 1999 first quarter included an adjustment associated with the termination of a quota share reinsurance arrangement, which increased homeowners premiums written by independent agents by $72 million. The following table shows net written premiums by product line: Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Personal automobile $ 581 $ 591 (2) $ 1,798 $ 1,725 4 Homeowners and other 371 318 17 1,088 864 26 ---------------------- ---------------------- Total net written premiums $ 952 $ 909 5 $ 2,886 $ 2,589 11 - ------------------------------------------------------------------------------------------------------------------------------------ Personal Lines net written premiums for the 1999 third quarter and nine months were $952 million and $2.814 billion (excluding the adjustment discussed above), up from $909 million and $2.589 billion in the comparable periods of 1998. The 1999 increase compared to 1998 primarily reflects growth in independent agents business and growth in affinity group marketing and joint marketing arrangements. During the quarter, TAP decided to curtail the sale of its TRAVELERS SECURE(R) auto and homeowners products because losses exceeded levels anticipated in the pricing of the products. Business retention continued to be strong. Catastrophe losses, net of taxes and reinsurance, were $48 million and $79 million in the 1999 third quarter and nine months, up from $22 million and $44 million in the comparable periods of 1998. Catastrophe losses in 1999 were primarily due to Hurricane Floyd in the third quarter, wind and hail storms on the East Coast and tornadoes in the Midwest in the second quarter and a wind and ice storm in the Midwest and Northeast in the first quarter. Catastrophe losses in 1998 were due to Hurricanes Bonnie and Georges and windstorms in the Midwest and Northeast in the third quarter, tornadoes and wind and hail storms in the Southeast and Midwest in the second quarter, and ice storms in northern New York and New England and windstorms on the East Coast in the first quarter. Statutory and GAAP combined ratios (before allocation of corporate expenses) for Personal Lines were as follows: Three Months Ended September 30, Nine Months Ended September 30, 1999 1998 1999 1998 - ---------------------------------------------------------------------------------------------------------------------------------- Statutory combined ratio 104.0% 96.3% 97.6% 94.2% GAAP combined ratio 106.2% 94.5% 97.5% 92.8% - ---------------------------------------------------------------------------------------------------------------------------------- GAAP combined ratios for Personal Lines differ from statutory combined ratios primarily due to the deferral and amortization of certain expenses for GAAP reporting purposes only. The increase in the third quarter of 1999 statutory and GAAP combined ratios compared to the third quarter of 1998 was primarily due to higher catastrophe losses, the TRAVELERS SECURE(R) charge and lower favorable prior-year reserve development in the automobile bodily injury line. The first nine months of 1999 statutory and GAAP combined ratios for Personal Lines include an adjustment associated with the termination of a quota share reinsurance arrangement. Excluding this adjustment, the statutory and GAAP combined ratios for the first nine months of 1999 would have been 97.3% and 98.1%, respectively. The increase in the first nine months of 1999 statutory 11 and GAAP combined ratios excluding this adjustment compared to the first nine months of 1998 statutory and GAAP combined ratios was due to higher catastrophe losses, higher losses in the TRAVELERS SECURE(R) program, the TRAVELERS SECURE(R) charge and lower favorable prior-year reserve development in the automobile bodily injury line, partially offset by productivity improvements. International Consumer Europe, Middle East & Africa Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 608 $ 543 12 $ 1,736 $ 1,567 11 Adjusted operating expenses (1) 370 362 2 1,113 1,078 3 Provisions for benefits, claims and credit losses 79 74 7 236 214 10 ---------------------- ---------------------- Core income before taxes 159 107 49 387 275 41 Income taxes 61 43 42 150 109 38 ---------------------- ---------------------- Core income 98 64 53 237 166 43 Restructuring-related items, after-tax 8 -- NM 17 -- NM ---------------------- ---------------------- Net income $ 90 $ 64 41 $ 220 $ 166 33 - ------------------------------------------------------------------------------------------------------------------------------------ Average assets (in billions of dollars) $ 23 $ 22 5 $ 22 $ 21 5 Return on assets 1.55% 1.15% 1.34% 1.06% - ------------------------------------------------------------------------------------------------------------------------------------ Excluding restructuring-related items Return on assets 1.69% 1.15% 1.44% 1.06% - ------------------------------------------------------------------------------------------------------------------------------------ (1) Excludes restructuring-related items. NM Not meaningful - -------------------------------------------------------------------------------- Europe, Middle East & Africa ("EMEA") -- which provides banking and lending services, including credit and charge cards, to customers throughout the region - -- reported core income of $98 million and $237 million in the 1999 third quarter and nine months, up $34 million or 53% and $71 million or 43% from the 1998 periods, reflecting a $16 million ($25 million pretax) gain related to an investment in an affiliate and business growth across the region. Net income of $90 million and $220 million in the 1999 third quarter and nine months included restructuring-related items of $8 million ($12 million pretax) and $17 million ($27 million pretax), respectively. The net effects of foreign currency translation reduced core income by approximately $8 million in the quarter and reduced revenue and expense growth by approximately 6% and 5%, respectively. Foreign currency translation effects were not material in the nine month period. As shown in the following table, EMEA reported 6% account growth from a year ago primarily reflecting loan growth, including credit cards. Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In billions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Accounts (in millions) 10.7 10.1 6 10.7 10.1 6 Average customer deposits $ 17.1 $ 17.1 -- $ 17.1 $ 17.1 -- Average loans 17.2 16.5 4 16.8 15.9 6 - ------------------------------------------------------------------------------------------------------------------------------------ Revenues, net of interest expense, of $608 million and $1.736 billion in the 1999 third quarter and nine months grew $65 million or 12% and $169 million or 11% from the 1998 periods, reflecting the $25 million gain associated with an investment in an affiliate, loan growth, improved spreads, and higher insurance and investment product fees. Adjusted operating expenses of $370 million and $1.113 billion in the 1999 third quarter and nine months were up $8 million or 2% and $35 million or 3% from the 1998 periods, reflecting costs associated with franchise expansion in Central and Eastern Europe and business volume growth. The provisions for benefits, claims and credit losses was $79 million and $236 million in the 1999 third quarter and nine months, up from $74 million and $214 million in the 1998 periods. The net credit loss ratio was 1.60% in the quarter, down from 1.71% in the 1999 second quarter and 1.64% a year ago. Loans delinquent 90 days or more were $953 million or 5.45% at September 30, 1999, compared with $899 million or 5.46% at June 30, 1999 and $955 million or 5.52% a year ago. 12 Asia Pacific Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 580 $ 459 26 $ 1,641 $ 1,338 23 Adjusted operating expenses (1) 315 234 35 866 727 19 Provision for credit losses 77 63 22 254 177 44 ---------------------- ---------------------- Core income before taxes 188 162 16 521 434 20 Income taxes 71 62 15 196 167 17 ---------------------- ---------------------- Core income 117 100 17 325 267 22 Restructuring-related items, after-tax -- -- -- 9 -- NM ---------------------- ---------------------- Net income $ 117 $ 100 17 $ 316 $ 267 18 - ------------------------------------------------------------------------------------------------------------------------------------ Average assets (in billions of dollars) $ 31 $ 28 11 $ 30 $ 28 7 Return on assets 1.50% 1.42% 1.41% 1.27% - ------------------------------------------------------------------------------------------------------------------------------------ Excluding restructuring-related items Return on assets 1.50% 1.42% 1.45% 1.27% - ------------------------------------------------------------------------------------------------------------------------------------ (1) Excludes restructuring-related items. NM Not meaningful - -------------------------------------------------------------------------------- Asia Pacific (including Japan and Australia) -- which provides banking and lending services, including credit and charge cards, to customers throughout the region -- reported core income of $117 million and $325 million in the 1999 third quarter and nine months, up $17 million or 17% and $58 million or 22% from the 1998 periods, reflecting business growth across the region, particularly Japan, as the region continues to rebound from weak 1998 results, offset by higher credit losses in Taiwan and Hong Kong. Net income of $117 million and $316 million in the 1999 third quarter and nine months included restructuring-related items of $9 million ($15 million pretax) in the nine month period. Strengthening currencies across the region resulted in net foreign currency translation effects in the 1999 third quarter and nine months that increased core income by approximately $10 million and $11 million. The net effect of foreign currency translation increased revenue growth by 10% and 5% and expense growth by 11% and 6%, respectively. As shown in the following table, Asia Pacific accounts grew 23% from 1998, driven by double digit growth in both customer deposits and loans, reflecting significant increases in Japan, and economic stabilization in certain countries. Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In billions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Accounts (in millions) 9.0 7.3 23 9.0 7.3 23 Average customer deposits $ 42.5 $ 36.8 15 $ 41.0 $ 35.0 17 Average loans 23.7 20.1 18 22.9 19.8 16 - ------------------------------------------------------------------------------------------------------------------------------------ Revenues, net of interest expense, of $580 million and $1.641 billion in the 1999 third quarter and nine months, increased $121 million or 26% and $303 million or 23% from the 1998 periods, reflecting strong performance in Japan and higher spreads and business volume growth in most other countries. Adjusted operating expenses in the quarter and nine months were up $81 million or 35% and $139 million or 19% from the 1998 periods, reflecting higher marketing and program spending primarily in Singapore, Taiwan, and Japan. The provision for credit losses was $77 million and $254 million in the 1999 third quarter and nine months, up from $63 million and $177 million in the 1998 periods. The net credit loss ratio was 1.23% in the quarter, up from 1.12% a year ago, but down from 1.33% in the 1999 second quarter. Loans delinquent 90 days or more were $450 million or 1.87% at September 30, 1999 compared with $384 million or 1.87% a year ago and $509 million or 2.17% at June 30, 1999. The increases in the provision and the net credit loss ratio from a year ago primarily reflect increases in Taiwan and Hong Kong; however, net credit losses and delinquencies declined from the 1999 second quarter. Additionally, the extent of the impact of the earthquake in Taiwan during the 1999 third quarter on the future credit performance of the loan portfolio continues to be assessed. 13 Latin America Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 504 $ 431 17 $ 1,469 $ 1,154 27 Adjusted operating expenses (1) 302 287 5 892 768 16 Provision for credit losses 117 74 58 353 184 92 ---------------------- ---------------------- Core income before taxes 85 70 21 224 202 11 Income taxes 30 28 7 79 80 (1) ---------------------- ---------------------- Core income 55 42 31 145 122 19 Restructuring-related items, after-tax 12 -- NM 30 -- NM ---------------------- ---------------------- Net income $ 43 $ 42 2 $ 115 $ 122 (6) - ------------------------------------------------------------------------------------------------------------------------------------ Average assets (in billions of dollars) $ 14 $ 13 8 $ 14 $ 11 27 Return on assets 1.22% 1.28% 1.10% 1.48% - ------------------------------------------------------------------------------------------------------------------------------------ Excluding restructuring-related items Return on assets 1.56% 1.28% 1.38% 1.48% - ------------------------------------------------------------------------------------------------------------------------------------ (1) Excludes restructuring-related items. NM Not meaningful - -------------------------------------------------------------------------------- Latin America -- which provides banking and lending services, including credit and charge cards, to customers throughout the region -- reported core income of $55 million and $145 million in the 1999 third quarter and nine months, up $13 million or 31% and $23 million or 19% from the 1998 periods, reflecting an increase in earnings from Credicard, a 33%-owned Brazilian Card affiliate, and the effect of certain acquisitions, partially offset by a higher provision for credit losses. Net income of $43 million and $115 million in the 1999 third quarter and nine months included restructuring-related items of $12 million ($19 million pretax) and $30 million ($47 million pretax). Average assets of $14 billion in the quarter and $14 billion in the nine months increased 8% and 27% from the 1998 periods due to acquisitions in the region. The Brazilian currency devaluation in the 1999 first quarter significantly contributed to the 1999 third quarter and nine months foreign currency translation effects that reduced core income by approximately $8 million and $21 million. Foreign currency translation effects reduced revenue growth by 9% and 10% and expense growth by 6% and 8%, respectively. As shown in the following table, Latin America experienced strong business volume growth, principally due to the effect of acquisitions. Account and average loan growth was reduced by credit risk management initiatives. Customer deposit growth also reflects a "flight to quality" in the region. Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In billions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Accounts (in millions) 7.6 7.1 7 7.6 7.1 7 Average customer deposits $ 13.6 $ 10.7 27 $ 13.4 $ 9.7 38 Average loans 7.9 8.0 (1) 7.9 7.8 1 - ------------------------------------------------------------------------------------------------------------------------------------ Revenues, net of interest expense, of $504 million and $1.469 billion in the 1999 third quarter and nine months were up $73 million or 17% and $315 million or 27% from the 1998 periods, reflecting acquisitions in the region and increased earnings from Credicard. Adjusted operating expenses grew $15 million or 5% and $124 million or 16% in the quarter and nine months, reflecting acquisitions in the region. Efficiency efforts contributed to a 7% decline in expenses in the quarter excluding the effect of acquisitions and foreign currency translation. The provision for credit losses was $117 million and $353 million in the 1999 third quarter and nine months, up from $74 million and $184 million in the 1998 periods. The net credit loss ratio was 5.55% in the quarter, up from 3.48% a year ago, but down from 6.17% in the 1999 second quarter. Loans delinquent 90 days or more of $325 million or 4.10% at September 30, 1999 increased from $243 million or 3.05% a year ago, but declined from $346 million or 4.32% at June 30, 1999. The increases in the provision, the net credit loss ratio, and delinquencies from a year ago reflect economic conditions in the region, particularly in Chile and Argentina, and the effect of recent acquisitions. 14 e-Citi Three Months Ended Nine Months Ended September 30, September 30, -------------------- % -------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 57 $ 38 50 $ 166 $ 102 63 Total operating expenses 140 91 54 379 262 45 Provision for credit losses 1 -- NM 3 2 50 ------------------ -------------------- Loss before tax benefits (84) (53) 58 (216) (162) 33 Income tax benefits (33) (20) 65 (86) (63) 37 ------------------ -------------------- Net loss ($ 51) ($ 33) 55 ($ 130) ($ 99) 31 - ------------------------------------------------------------------------------------------------------------------------------ NM Not meaningful - -------------------------------------------------------------------------------- e-Citi -- the business responsible for developing and implementing the Company's internet financial services products and e-commerce solutions -- reported net losses of $51 million and $130 million in the 1999 third quarter and nine months, compared to $33 million and $99 million in the 1998 periods. Revenues, net of interest expense, were $57 million and $166 million in the 1999 third quarter and nine months, up from $38 million and $102 million in the 1998 periods, reflecting business volume increases in certain electronic banking services. Total operating expenses of $140 million and $379 million in the quarter and nine months increased from $91 million and $262 million in the 1998 periods, reflecting continued investment in internet-based and other electronic financial services as well as other e-commerce solutions and volume increases associated with electronic banking services. Other Consumer Three Months Ended Nine Months Ended September 30, September 30, --------------------- ----------------------- In millions of dollars 1999 1998 1999 1998 - -------------------------------------------------------------------------------------------------- Total revenues, net of interest expense $ 14 $ 24 $ 68 $ 72 Total operating expenses 33 65 161 125 --------------------- ----------------------- Loss before tax benefits (19) (41) (93) (53) Income tax benefits (6) (17) (31) (19) --------------------- ----------------------- Net loss ($13) ($24) ($62) ($34) - -------------------------------------------------------------------------------------------------- Other Consumer -- which includes certain treasury operations and global marketing and other programs -- net losses were $13 million and $62 million in the 1999 third quarter and nine months, compared with net losses of $24 million and $34 million in the 1998 periods. The improvement in the quarter reflects lower marketing costs and reduced staff levels. The increase in the net loss in the nine months reflects higher costs associated with global distribution initiatives. Consumer Portfolio Review In the consumer portfolio, credit loss experience is often expressed in terms of annualized net credit losses as a percentage of average loans. Pricing and credit policies reflect the loss experience of each particular product. Consumer loans are generally written off no later than a predetermined number of days past due on a contractual basis, or earlier in the event of bankruptcy. The number of days is set at an appropriate level according to loan product and country. 15 The following table summarizes delinquency and net credit loss experience in both the managed and on-balance sheet loan portfolios in terms of loans 90 days or more past due, net credit losses, and as a percentage of related loans. Consumer Loan Delinquency Amounts, Net Credit Losses, and Ratios Total Average Loans 90 Days or More Past Due(1) Loans Net Credit Losses(1) ----------------------------------------------------------------------------------------------- In millions of dollars, Sept. 30, Sept. 30, June 30, Sept. 30, 3rd Qtr. 3rd Qtr. 2nd Qtr. 3rd Qtr. except loan amounts in billions 1999 1999 1999 1998 1999 1999 1999 1998 - ---------------------------------------------------------------------------------------------------------------------------------- Citibanking North America $ 7.4 $ 64 $ 92 $ 109 $ 7.5 $ 20 $ 23 $ 27 Ratio 0.87% 1.20% 1.25% 1.03% 1.20% 1.35% Mortgage Banking 27.6 629 575 623 27.1 8 11 17 Ratio 2.28% 2.09% 2.69% 0.12% 0.17% 0.29% U.S. Bankcards 70.1 995 954 939 69.7 773 803 805 Ratio 1.42% 1.36% 1.49% 4.40% 4.63% 5.15% Other Cards 2.3 25 33 34 2.4 24 22 17 Ratio 1.09% 1.31% 1.41% 3.82% 3.17% 2.99% CitiFinancial 14.6 186 172 162 14.0 71 70 71 Ratio 1.27% 1.26% 1.45% 2.00% 2.14% 2.61% Europe, Middle East & Africa 17.5 953 899 955 17.2 69 70 68 Ratio 5.45% 5.46% 5.52% 1.60% 1.71% 1.64% Asia Pacific 24.0 450 509 384 23.7 73 76 57 Ratio 1.87% 2.17% 1.87% 1.23% 1.33% 1.12% Latin America 7.9 325 346 243 7.9 110 124 70 Ratio 4.10% 4.32% 3.05% 5.55% 6.17% 3.48% Global Private Bank(2) 21.1 145 162 195 19.9 2 2 1 Ratio 0.69% 0.88% 1.19% 0.05% 0.05% 0.02% Other 0.9 3 2 1 0.7 1 1 - - ---------------------------------------------------------------------------------------------------------------------------------- Total managed 193.4 3,775 3,744 3,645 190.1 1,151 1,202 1,133 Ratio 1.95% 1.98% 2.13% 2.40% 2.58% 2.68% - ---------------------------------------------------------------------------------------------------------------------------------- Securitized credit card receivables (48.5) (704) (652) (614) (47.9) (525) (541) (542) Loans held for sale (5.2) (37) (35) (38) (5.2) (27) (29) (34) - ---------------------------------------------------------------------------------------------------------------------------------- Consumer loans $139.7 $3,034 $3,057 $2,993 $137.0 $ 599 $ 632 $ 557 Ratio 2.17% 2.27% 2.39% 1.73% 1.89% 1.80% - ---------------------------------------------------------------------------------------------------------------------------------- (1) The ratios of 90 days or more past due and net credit losses are calculated based on end-of-period and average loans, respectively, both net of unearned income. (2) Global Private Bank results are reported as part of the Global Investment Management and Private Banking segment. - -------------------------------------------------------------------------------- Consumer Loan Balances, Net of Unearned Income End of Period Average -------------------------------- ---------------------------------- Sept. 30, June 30, Sept. 30, 3rd Qtr. 2nd Qtr. 3rd Qtr. In billions of dollars 1999 1999 1998 1999 1999 1998 - ------------------------------------------------------------------------------------------------------------------------- Total managed $193.4 $188.3 $170.9 $190.1 $186.0 $167.9 Securitized credit card receivables (48.5) (47.4) (40.6) (47.9) (46.7) (40.2) Loans held for sale (5.2) (6.5) (5.2) (5.2) (6.2) (5.2) -------------------------------- ---------------------------------- Consumer loans $139.7 $134.4 $125.1 $137.0 $133.1 $122.5 - ------------------------------------------------------------------------------------------------------------------------- Total delinquencies 90 days or more past due in the managed portfolio were $3.8 billion with a related delinquency ratio of 1.95% at September 30, 1999, compared with $3.7 billion or 1.98% at June 30, 1999 and $3.6 billion or 2.13% at September 30, 1998. Total managed net credit losses in the 1999 third quarter were $1.2 billion and the related loss ratio was 2.40%, compared with $1.2 billion and 2.58% in the 1999 second quarter and $1.1 billion and 2.68% in the 1998 third quarter. For a discussion on trends by business, see business discussions on pages 4-15. The portion of Citigroup's allowance for credit losses attributed to the consumer portfolio was $3.4 billion at September 30, 1999, compared with $3.4 billion at June 30, 1999 and $3.3 billion at September 30, 1998. The allowance as a percentage of loans on the balance sheet was 2.47% at September 30, 1999, compared with 2.55% at June 30, 1999 and 2.62% at September 30, 1998. The attribution of the allowance is made for analytical purposes only and may change from time to time. Net credit losses, delinquencies and the related ratios may increase from the 1999 third quarter as a result of global economic conditions, portfolio growth, the credit performance of the portfolios, including bankruptcies, and seasonal factors. This statement is a forward-looking statement within the meaning of the Private Securities Litigation Reform Act. See "Forward-Looking Statements" on page 26. 16 GLOBAL CORPORATE AND INVESTMENT BANK Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 6,405 $ 3,839 67 $20,436 $16,556 23 Adjusted operating expenses (1) 3,656 3,024 21 11,602 10,554 10 Provisions for benefits, claims, and credit losses 914 1,182 (23) 2,873 3,133 (8) ---------------------- ---------------------- Core income (loss) before taxes and minority interest 1,835 (367) 600 5,961 2,869 108 Income taxes (benefits) 637 (181) 452 2,063 948 118 Minority interest, after-tax 50 35 43 128 105 22 ---------------------- ---------------------- Core income (loss) 1,148 (221) 619 3,770 1,816 108 Restructuring-related items, after-tax -- -- -- (117) (191) (39) ---------------------- ---------------------- Net income (loss) (2) $ 1,148 ($ 221) 619 $ 3,887 $ 2,007 94 - ------------------------------------------------------------------------------------------------------------------------------------ (1) Excludes restructuring-related items. (2) The 1999 nine month period excludes cumulative effect of accounting changes. - -------------------------------------------------------------------------------- Global Corporate and Investment Bank provides corporations, governments, institutions and investors in 100 countries with a broad range of financial products and services. The Global Corporate and Investment Bank experienced a rebound from the loss in the 1998 period that resulted from severe global economic turmoil. Global Corporate and Investment Bank core income was $1.148 billion and $3.770 billion in the 1999 third quarter and nine months, up $1.369 billion and $1.954 billion from the comparable 1998 periods. The 1999 quarter and nine month increases reflect core income growth of $828 million and $1.295 billion in SSB, $301 million and $414 million in Emerging Markets, $162 million and $122 million in GRB and $78 million and $123 million in Commercial Lines, respectively. Excluding the effect of the 1998 severe market conditions, core income growth was due to the following reasons in the respective businesses. SSB's core income growth was driven by strong revenue momentum in the private client group, principal transactions and investment banking. Emerging Markets core income growth was driven by increased revenues in loans, trade finance and structured products along with improved credit. GRB's core income growth was primarily a result of lower expenses. Commercial Lines improvement reflects a $49 million (after tax and minority interest) benefit from legislative changes as well as favorable prior year reserve development. Net income, excluding the effect of accounting changes, in Global Corporate and Investment Bank totaled $3.887 billion in the 1999 nine months, up $1.88 billion or 94% from 1998. Included in the 1999 nine months net income were restructuring reserve releases of $143 million ($242 million pretax) of which $126 million ($213 million pretax) related to the 1997 reserve that resulted from SSB's reassessment of space needs due to the Citicorp merger. Included in 1998 nine months net income is a release of the 1997 restructuring reserve of $191 million ($324 million pretax) that resulted from SSB's negotiations on a sublease on the Seven World Trade Center location which indicated that excess space could be disposed of on terms more favorable than had been originally estimated. See further discussion of the restructuring reserve release in SSB in Note 7 of Notes to Consolidated Financial Statements. The businesses of Global Corporate and Investment Bank are significantly affected by the levels of activity in the global capital markets which, in turn, are influenced by macroeconomic events, political policies, year 2000 potential impact on capital markets, and other factors in the 100 countries in which the businesses operate. Global economic events can have both positive and negative effects on the revenue performance of the businesses and can negatively affect credit performance. In particular, levels of principal transactions, realized gains from sales of investments, and gains from asset sales may fluctuate in the future as a result of market and asset-specific factors. Losses on commercial lending activities and the level of cash-basis loans can vary widely with respect to timing and amount, particularly within any narrowly defined business or loan type, or due to global economic developments. A variety of factors continue to affect the property and casualty insurance market, including the competitive pressures affecting pricing and profitability, inflation in the cost of medical care, and litigation. Pricing in the Commercial Lines marketplace is expected to continue to be competitive in 2000. Changes in the general interest rate environment affect the returns received by Commercial Lines on newly invested and reinvested funds. This paragraph contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act. See "Forward-Looking Statements" on page 26. 17 Salomon Smith Barney The following data does not include the Asset Management division of Salomon Smith Barney, which is included in the SSB Citi Asset Management Group results. Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 2,791 $ 685 307 $ 9,401 $ 6,126 53 Adjusted operating expenses (1) 2,107 1,326 59 6,753 5,514 22 ---------------------- ---------------------- Core income (loss) before taxes 684 (641) 207 2,648 612 333 Income taxes (benefits) 252 (245) 203 958 217 341 ---------------------- ---------------------- Core income (loss) 432 (396) 209 1,690 395 328 Restructuring-related credit, after-tax (18) -- NM (142) (191) (26) ---------------------- ---------------------- Net income (loss) (2) $ 450 ($ 396) 214 $ 1,832 $ 586 213 - ------------------------------------------------------------------------------------------------------------------------------------ (1) Excludes restructuring-related items. (2) The 1999 nine month period excludes cumulative effect of accounting change. NM Not meaningful - -------------------------------------------------------------------------------- Salomon Smith Barney reported core income in the 1999 third quarter and nine months of $432 million and $1.690 billion, up from a $396 million loss in the 1998 third quarter and income of $395 million in the 1998 nine months. The loss in the 1998 third quarter resulted from the severe global economic turmoil and included an after-tax loss of $700 million related to Global Arbitrage and Russian-related credit losses. Salomon Smith Barney continues to scale back its exposure to the Global Arbitrage business, with the balance sheet commitment to this business reduced by over 90% from its peak, to $7 billion of assets at September 30, 1999. See Note 7 of Notes to Consolidated Financial Statements for discussions of the restructuring-related credits in the first and third quarters of 1999 and the second quarter of 1998. Comparisons with the 1999 second quarter reflect a decline in commissions and revenue from principal transactions as a result of weaker securities markets, partially offset by record underwriting fees and continued improvement in asset management activities retained in this segment. Annualized gross production per Financial Consultant remained strong at $465,000 demonstrating the stability of the private client business. Revenues by category were as follows: Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Commissions $ 812 $ 794 2 $ 2,615 $ 2,368 10 Investment banking 760 514 48 2,177 1,763 23 Principal transactions 328 (1,332) 125 2,000 (238) 940 Asset management and administration fees (1) 431 350 23 1,208 994 22 Net interest income (2) 395 331 19 1,222 1,139 7 Other income 65 28 132 179 100 79 ---------------------- ---------------------- Total revenues, net of interest expense (2) $ 2,791 $ 685 307 $ 9,401 $ 6,126 53 - ------------------------------------------------------------------------------------------------------------------------------------ (1) Excludes the revenues of the Asset Management division which are reported in the SSB Citi Asset Management results. (2) Net of interest expense of $2.414 billion and $3.005 billion in the 1999 and 1998 third quarters, and $7.062 billion and $8.979 billion in the 1999 and 1998 nine months. - -------------------------------------------------------------------------------- Revenues, net of interest expense, in the 1999 third quarter and nine months were $2.791 billion and $9.401 billion, a 307% and 53% improvement over the comparable 1998 periods, reflecting increases in all categories. The increase in Commission revenues reflects growth in sales of listed and over-the-counter ("OTC") securities and insurance and options commissions as well as the Company's Private Client group continuing its strong growth in revenue. The increase in Investment banking revenues in the 1999 third quarter compared to the 1998 third quarter reflects increases in high grade debt, high yield and equity underwritings, partially offset by a decline in merger and acquisition fees. The increase in the 1999 nine months compared to the 1998 nine months reflects an increase in merger and acquisition fees. Principal transaction revenues increased to $328 million and $2.0 billion in the 1999 third quarter and nine months, compared to losses of $1.332 billion and $238 million in the 1998 periods. The 1998 periods reflect substantial losses from fixed income trading and the customer business, including Global Arbitrage and Russian-related credit losses. 18 The increase in Asset management and administration fees reflects the growth in assets under fee-based management. These fees include results from assets managed by the Financial Consultants as well as assets that are externally managed by the consulting group. Assets under fee-based management increased significantly at September 30, 1999 compared to September 30, 1998 causing the corresponding increase in revenue. Total assets under fee-based management at September 30, were as follows: September 30, --------------------------- % In billions of dollars 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------ Financial Consultant managed accounts $21.4 $13.8 55 Consulting Group externally managed assets 74.6 63.9 17 -------------------------- Total assets under fee-based management (1) $96.0 $77.7 24 - ------------------------------------------------------------------------------------------------------------------ (1) Excludes the assets under management of SSB Asset Management, which are reported in the SSB Citi Asset Management results. - -------------------------------------------------------------------------------- The increase in net interest and dividends is due primarily to increased margin lending to clients. The increase in adjusted operating expenses primarily reflects an increase in production-related compensation and employee benefits expense, reflecting increased revenues, partially offset by the benefit of changes in employee deferred compensation plans. Salomon Smith Barney continues to maintain its focus on controlling fixed expenses. Emerging Markets Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 1,051 $ 723 45 $ 3,282 $ 2,656 24 Adjusted operating expenses (1) 521 515 1 1,535 1,500 2 Provision for credit losses 32 198 (84) 257 339 (24) ---------------------- ---------------------- Core income before taxes and minority interest 498 10 NM 1,490 817 82 Income taxes 189 3 NM 561 306 83 Minority interest, after-tax 1 -- NM 4 -- NM ---------------------- ---------------------- Core income 308 7 NM 925 511 81 Restructuring-related items, after-tax 8 -- NM 10 -- NM ---------------------- ---------------------- Net income $ 300 $ 7 NM $ 915 $ 511 79 - ------------------------------------------------------------------------------------------------------------------------------------ Average assets (in billions of dollars) $ 82 $ 78 5 $ 82 $ 76 8 Return on assets 1.45% 0.04% 1.49% 0.90% - ------------------------------------------------------------------------------------------------------------------------------------ Excluding restructuring-related items Return on assets 1.49% 0.04% 1.51% 0.90% - ------------------------------------------------------------------------------------------------------------------------------------ (1) Excludes restructuring-related items. NM Not meaningful. - -------------------------------------------------------------------------------- Emerging Markets core income was $308 million and $925 million in the 1999 third quarter and nine months, up $301 million and $414 million from 1998. Included in the 1998 periods are losses of $194 million attributable to the financial market turmoil in Russia. Excluding the Russia related losses, core income was up $107 million or 53% in the quarter and $220 million or 31% in the nine months as revenue growth was combined with an improved credit outlook which resulted in a lower provision for credit losses. Net income of $300 million and $915 million in the 1999 quarter and nine months included restructuring-related items of $8 million ($14 million pretax) and $10 million ($17 million pretax), respectively. Revenues, net of interest expense, were $1.051 billion and $3.282 billion in the 1999 third quarter and nine months, up $328 million or 45% and $626 million or 24%, respectively, from 1998. Excluding Russia related losses, revenue was up $123 million or 13% in the quarter and $421 million or 15% in the nine months. The quarterly and nine month comparisons reflect strong revenue growth in loans, trade finance and structured products revenues across all regions. Revenue attributed to the Embedded Bank and Emerging Local Corporate strategies (Citigroup's plans to gain market share in selected emerging market countries), together with new franchises, accounted for 7% of the Emerging Markets business revenue in both the 1999 third quarter and nine months, and was up 16% and 36% in the quarterly and nine month comparisons. About 27% of the revenue in the Emerging Markets business in the 1999 third quarter and nine months was attributable to business from multinational companies managed jointly with GRB, with that revenue having grown 8% and 18% in the quarterly and nine month comparisons. Adjusted operating expenses were well controlled with a 1% and 2% increase in the quarterly and nine month comparisons. For both 1999 periods, investment spending to gain market share in selected emerging market countries was essentially funded by savings from the 1997 and 1998 restructuring actions and other expense savings initiatives. 19 The provision for credit losses totaled $32 million in the quarter and $257 million in the nine months, down $166 million and $82 million, respectively, from the 1998 periods. Excluding Russia related write-offs, the provision was down $70 million compared to the 1998 quarter, as an improved credit outlook resulted in a lower provision for credit losses. Net write-offs in the 1999 third quarter were at their lowest level in the past five quarters. Cash-basis loans were $1.154 billion at September 30, 1999, reflecting a decrease of $43 million from June 30, 1999, principally due to decreases in Asia. Compared to a year ago, cash-basis loans increased $172 million due to increases in Latin America and CEEMEA (Central and Eastern Europe, Middle East and Africa), partially offset by reductions in Asia. See the tables entitled "Cash-Basis, Renegotiated, and Past Due Loans" on page 45. While economic conditions can be volatile in any country or group of countries, Citigroup does not expect significant quarter-to-quarter increases in Emerging Markets net credit losses or cash-basis loans during the remainder of 1999. This statement is a forward-looking statement within the meaning of the Private Securities Litigation Reform Act. See "Forward-Looking Statements" on page 26. Average assets of $82 billion in the 1999 third quarter and nine months reflected growth of $4 billion and $6 billion, respectively. This growth was primarily driven by higher loans and trading assets. Global Relationship Banking Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 985 $827 19 $ 3,083 $ 2,967 4 Adjusted operating expenses (1) 740 806 (8) 2,278 2,368 (4) Provision (benefit) for credit losses 5 34 (85) 1 (14) 107 ---------------------- ---------------------- Core income (loss) before taxes 240 (13) NM 804 613 31 Income taxes (benefits) 87 (4) NM 294 225 31 ---------------------- ---------------------- Core income (loss) 153 (9) NM 510 388 31 Restructuring-related items, after-tax 10 -- NM 15 -- NM ---------------------- ---------------------- Net income (loss) $ 143 ($ 9) NM $ 495 $ 388 28 - ------------------------------------------------------------------------------------------------------------------------------------ Average assets (in billions of dollars) $ 75 $93 (19) $ 81 $ 91 (11) Return on assets 0.76% NM 0.82% 0.57% - ------------------------------------------------------------------------------------------------------------------------------------ Excluding restructuring-related items Return on assets 0.81% NM 0.84% 0.57% - ------------------------------------------------------------------------------------------------------------------------------------ (1) Excludes restructuring-related items. NM Not meaningful - -------------------------------------------------------------------------------- Core income from Global Relationship Banking in North America, Europe and Japan was $153 million and $510 million in the 1999 third quarter and nine months, respectively. Included in the 1998 periods are losses of $143 million attributable to global economic turmoil, consisting of the $97 million impact from a writedown of fixed income inventories and $46 million related to Russia. The 1998 second quarter included $104 million related to the disposition of real estate investments and a related real estate recovery. Excluding these items, GRB core income grew $19 million or 14% in the third quarter of 1999 and $83 million or 19% in the nine month comparison. Net income of $143 million in the 1999 quarter and $495 million in the related nine months included restructuring-related items of $10 million ($15 million pretax) and $15 million ($23 million pretax), respectively. Revenues, net of interest expense, of $985 million increased $158 million or 19% in the 1999 third quarter. Excluding the effect of the 1998 global economic turmoil, revenues were essentially flat as growth in global equities was offset by reductions in loan portfolio revenues. Revenues grew 3% in the nine month comparison, excluding the effect of 1998 global economic turmoil and real estate gains, primarily due to increases in structured products revenues, global equities, and transaction services, partially offset by a decline in loan portfolio revenues. Adjusted operating expenses were $740 million and $2.278 billion in the 1999 third quarter and nine months, down $66 million or 8% and $90 million or 4%, respectively, from the 1998 periods. The decrease in expenses was due to lower EMU and year 2000 expenses, restructuring actions and business integration initiatives with SSB. The provision (benefit) for credit losses declined $29 million in the quarter reflecting $53 million of Russia related write-offs in the prior year quarter. Net recoveries in the 1998 nine months were primarily the result of real estate recoveries partially offset by Russia related write-offs. 20 Cash-basis loans were $302 million at September 30, 1999, reflecting increases of $23 million from June 30, 1999 and $16 million from September 30, 1998. The Other Real Estate Owned portfolio was $178 million at September 30, 1999 and June 30, 1999, a decline of $141 million from September 30, 1998, due to a decrease in North America Real Estate. See the tables entitled "Cash-Basis, Renegotiated, and Past Due Loans" and "Other Real Estate Owned and Assets Pending Disposition" on page 45. Average assets of $75 billion in the 1999 third quarter declined $18 billion from 1998, while the 1999 nine month average of $81 billion declined $10 billion. These declines primarily reflect the transfer of certain fixed income businesses to SSB and lower trading assets. Commercial Lines Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 1,578 $ 1,604 (2) $ 4,670 $ 4,807 (3) Claims and claim adjustment expenses 877 950 (8) 2,615 2,808 (7) Total operating expenses 288 377 (24) 1,036 1,172 (12) ---------------------- ---------------------- Income before taxes and minority interest 413 277 49 1,019 827 23 Income taxes 109 65 68 250 200 25 Minority interest, after-tax 49 35 40 124 105 18 ---------------------- ---------------------- Net income (1) (2) $ 255 $ 177 44 $ 645 $ 522 24 - ------------------------------------------------------------------------------------------------------------------------------------ (1) The 1999 nine month period excludes cumulative effect of accounting changes. (2) Excludes investment gains/losses included in Investment Activities segment. - -------------------------------------------------------------------------------- Commercial Lines -- which offers a broad array of property and casualty insurance and insurance related services through brokers and independent agencies -- reported net income, excluding the effect of accounting changes, of $255 million and $645 million in the 1999 third quarter and nine months, up from $177 million and $522 million in the comparable periods of 1998. The 44% improvement in the 1999 third quarter over the 1998 quarter reflects a $49 million (after tax and minority interest) benefit resulting from legislative actions by the states of New York and Pennsylvania that changed the manner in which these states finance their workers' compensation second-injury funds, favorable prior-year reserve development, lower weather-related losses despite catastrophe losses due to Hurricane Floyd and continued expense savings and was partially offset by a decrease in fee income. The operating trends for the nine months of 1999 compared to 1998 were the same as those in the quarter. Operating results reflect the long-standing insistence on maintaining discipline in the highly competitive commercial lines marketplace and on growing business only where market conditions warrant. Net written premiums by market were as follows: Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ National Accounts $ 149 $ 175 (15) $ 400 $ 484 (17) Commercial Accounts 470 446 5 1,354 1,349 -- Select Accounts 355 366 (3) 1,121 1,138 (1) Specialty Accounts 158 181 (13) 466 530 (12) ---------------------- ---------------------- Total net written premiums $ 1,132 $ 1,168 (3) $ 3,341 $ 3,501 (5) - ------------------------------------------------------------------------------------------------------------------------------------ Commercial Lines net written premiums in the 1999 third quarter and nine months totaled $1.132 billion and $3.341 billion, down from $1.168 billion and $3.501 billion in the comparable periods of 1998. The trend in written premiums for all lines continues to reflect the highly competitive marketplace and the continued disciplined approach to underwriting and risk management. Also contributing to the net written premium decrease in National Accounts and Specialty Accounts was the impact of additional reinsurance coverage. The slight increase in Commercial Accounts net written premiums reflects growth in specific business segments and an improving rate environment. National Accounts new business was significantly lower in both the 1999 third quarter and nine months than in the comparable periods of 1998, reflecting a continued disciplined approach to underwriting and risk management. National Accounts business retention ratio in the 1999 third quarter was virtually the same as that in the 1998 third quarter and was moderately higher in the first nine months of 1999 compared to the first nine months of 1998, reflecting the loss of one large account in the 1998 second quarter. Commercial Accounts new business in the 1999 third quarter was marginally lower than in the 1998 third quarter, and for the first nine months of 1999, significantly declined compared to the first nine months of 1998, reflecting the focus on obtaining new business accounts only where it can maintain its selective underwriting policy. Commercial Accounts business retention ratio was moderately higher in the 1999 third quarter than in the 1998 third quarter and for the first nine months of 1999 remained virtually the 21 same compared to the first nine months of 1998. Commercial Accounts continues to focus on the retention of existing business while maintaining its product pricing standards and its selective underwriting policy. New premium business in Select Accounts was moderately lower in the 1999 third quarter and significantly lower in the 1999 nine months than in the comparable periods of 1998, reflecting its selective underwriting policy in the highly competitive marketplace. Select Accounts business retention ratio in the 1999 third quarter and nine months remained strong and was virtually the same as in the comparable periods of 1998. Catastrophe losses, net of taxes and reinsurance, were $17 million and $27 million in the 1999 third quarter and nine months, compared to $15 million and $25 million in the comparable periods of 1998. Catastrophe losses in 1999 were primarily due to Hurricane Floyd in the third quarter and tornadoes in Oklahoma in the second quarter. Catastrophe losses in 1998 were due to Hurricane Georges in the third quarter and tornadoes in Nashville, Tennessee in the second quarter. Statutory and GAAP combined ratios (before allocation of corporate expenses) for Commercial Lines were as follows: Three Months Ended September 30, Nine Months Ended September 30, -------------------------------------------------------------------- 1999 1998 1999 1998 - ------------------------------------------------------------------------------------------------------------------------------- Statutory combined ratio before policyholder dividends 114.6% 108.0% 108.4% 108.1% GAAP combined ratio before policyholder dividends 96.8% 107.9% 103.3% 108.5% - ------------------------------------------------------------------------------------------------------------------------------- GAAP combined ratios for Commercial Lines differ from statutory combined ratios primarily due to the deferral and amortization of certain expenses for GAAP reporting purposes only. The increase in the 1999 third quarter statutory combined ratio before policyholder dividends compared to the 1998 third quarter statutory combined ratio before policyholder dividends was principally due to the treatment, on a statutory basis only, of the commutation of an asbestos liability to an insured. Excluding this commutation, the statutory combined ratio before policyholder dividends was 105.1% in the 1999 third quarter. The improvement in the 1999 third quarter statutory combined ratio before policyholder dividends excluding the commutation was primarily due to favorable prior-year reserve development and lower weather-related losses. The improvement in the 1999 third quarter GAAP combined ratio before policyholder dividends compared to the 1998 third quarter GAAP combined ratio before policyholder dividends was due to favorable prior-year reserve development, the benefit of the New York and Pennsylvania legislative actions and lower weather-related losses, partially offset by lower fee income. The first nine months of 1999 statutory combined ratio before policyholder dividends excluding the commutation of the asbestos liability (described above) was 105.2%. The improvement was primarily due to favorable prior-year reserve development and lower weather-related losses. The improvement in the first nine months of 1999 GAAP combined ratio before policyholder dividends compared to the first nine months of 1998 GAAP combined ratio before policyholder dividends was due to favorable prior-year reserve development, lower weather-related losses and the benefit of the above mentioned state legislative actions, partially offset by lower fee income. Uncertainty Regarding Adequacy of Environmental and Asbestos Reserves The reserves for environmental claims are not established on a claim-by-claim basis. An aggregate bulk reserve is carried for all of the environmental claims that are in the dispute process, until the dispute is resolved. This bulk reserve is established and adjusted based upon the aggregate volume of in-process environmental claims and the experience in resolving such claims. At September 30, 1999, approximately 17% of the net aggregate reserve (i.e., approximately $119 million) consisted of case reserve for resolved claims. The balance, approximately 83% of the net aggregate reserve (i.e., approximately $587 million), was carried in a bulk reserve and included incurred but not reported environmental claims for which specific claims have not been received. In general, the Company posts case reserves for pending asbestos claims within approximately 30 business days of receipt of such claims. At September 30, 1999, approximately 13% of the net aggregate reserve (i.e., approximately $108 million) was for pending asbestos claims. The balance, approximately 87% of the net aggregate reserve (i.e., approximately $729 million), represents incurred but not reported losses for which specific claims have not been received. It is difficult to estimate the reserves for environmental and asbestos-related claims due to the vagaries of court coverage decisions, plaintiffs' expanded theories of liability, the risks inherent in major litigation and other uncertainties. Conventional actuarial techniques are not used to estimate such reserves. The reserves carried for environmental and asbestos claims at September 30, 1999 are the Company's best estimate of ultimate claims and claim adjustment expenses based upon known facts and current law. However, the conditions surrounding the final resolution of these claims continue to change. It is not possible to predict changes in the legal and legislative environment and their impact on the future development of asbestos and environmental claims. Such development may be affected by future court 22 decisions and interpretations as well as changes in legislation applicable to such claims. Because of these future unknowns, additional liabilities may arise for amounts in excess of the current reserves. These additional amounts, or a range of these additional amounts, cannot now be reasonably estimated, and could result in a liability exceeding reserves by an amount that would be material to the Company's operating results in a future period. However, the Company believes that it is not likely that these claims will have a material adverse effect on its financial condition or liquidity. This paragraph contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act. See "Forward-Looking Statements" on page 26. GLOBAL INVESTMENT MANAGEMENT AND PRIVATE BANKING (1) Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 669 $ 602 11 $ 1,950 $ 1,762 11 Total operating expenses 415 384 8 1,208 1,126 7 Provision (benefit) for credit losses 2 1 100 12 (6) 300 ---------------------- ---------------------- Income before taxes 252 217 16 730 642 14 Income taxes 97 84 15 281 249 13 ---------------------- ---------------------- Net income $ 155 $ 133 17 $ 449 $ 393 14 - ------------------------------------------------------------------------------------------------------------------------------------ Assets under management (in billions of dollars) $ 443 $ 367 21 $ 443 $ 367 21 - ------------------------------------------------------------------------------------------------------------------------------------ (1) Private Banking results were previously reported as part of the Global Consumer business. All periods have been restated to reflect this reorganization. - -------------------------------------------------------------------------------- Global Investment Management and Private Banking offers mutual and closed-end funds, separately managed accounts, unit investment trusts, variable annuities, and personalized wealth management services to institutional, high net worth, and retail clients from global investment centers around the world through SSB Citi Asset Management Group and the Global Private Bank. Net income of $155 million and $449 million in the 1999 third quarter and nine months was up $22 million or 17% and $56 million or 14% from the 1998 periods, reflecting increased revenues derived from a 21% increase in assets under management to $443 billion. Expenses remained controlled even though sales and marketing efforts were expanded and investments were made in technology, and research and quantitative functional analysis. The provision for credit losses, although up from the prior year periods, remained nominal. SSB Citi Asset Management Group Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 367 $ 318 15 $ 1,078 $ 933 16 Total operating expenses 232 206 13 673 595 13 ---------------------- ---------------------- Income before taxes 135 112 21 405 338 20 Income taxes 53 45 18 159 134 19 ---------------------- ---------------------- Net income $ 82 $ 67 22 $ 246 $ 204 21 - ------------------------------------------------------------------------------------------------------------------------------------ Assets under management (in billions of dollars) (1) $ 351 $ 294 19 $ 351 $ 294 19 - ------------------------------------------------------------------------------------------------------------------------------------ (1) Includes $36 billion and $32 billion in the 1999 and 1998 third quarters, respectively, for Global Private Bank clients. - -------------------------------------------------------------------------------- SSB Citi Asset Management Group ("the Group") is comprised of Salomon Brothers Asset Management, Smith Barney Asset Management, and Citibank Asset Management. The Group offers institutional, high net worth, and retail clients a broad range of investment disciplines from global investment centers around the world. Products and services offered include mutual funds, closed-end funds, separately managed accounts, unit investment trusts, and variable annuities (through affiliated and third party insurance companies). The Group's net income of $82 million in the third quarter was up $15 million, a 22% increase from the 1998 quarter, as revenue growth offset increased expenses from continued investments in the business' infrastructure, sales and marketing activities, and investment research. In the 1999 nine months, net income of $246 million was up $42 million, a 21% increase over 1998. Assets under management rose 19% from the year-ago quarter to $351 billion, as growth continued across all major product categories. Separately managed accounts grew 25% to $144 billion as institutional accounts grew $16 billion or 20% and private client accounts grew $12 billion or 34%. Strong growth in institutional client assets year-over-year was partly due to cross selling efforts through the Global Corporate and Investment Bank. Money fund and long-term mutual fund assets grew by 19% and 11%, respectively, as market share in proprietary U.S. distribution channels increased. Capitalizing on Japan's Big Bang, year-to-date the 23 Group raised over $1.5 billion in Japan through sales of its new CitiFunds mutual funds and the sale of Salomon Brothers mutual funds in non-proprietary channels. Mutual fund sales year-to-date through the Citibank Europe Consumer Bank totaled $2.3 billion. Revenues, net of interest expense, increased $49 million or 15% to $367 million in the quarter, and increased $145 million or 16% to $1.078 billion year-to-date. These increases were predominantly in investment advisory fees and other asset-based fees, such as fund administration fees, which reflect the broad growth in assets under management. Operating expenses increased $26 million or 13% to $232 million in the quarter, and increased $78 million or 13% to $673 million year-to-date. These increases reflect global business growth, including sales and marketing expansion to support distribution efforts through Citigroup and non-proprietary channels. The increase also reflects efforts to build the Group's investment research and quantitative analysis capabilities. Global Private Bank Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 302 $ 284 6 $ 872 $ 829 5 Total operating expenses 183 178 3 535 531 1 Provision (benefit) for credit losses 2 1 100 12 (6) 300 ---------------------- ---------------------- Income before taxes 117 105 11 325 304 7 Income taxes 44 39 13 122 115 6 ---------------------- ---------------------- Net income $ 73 $ 66 11 $ 203 $ 189 7 - ------------------------------------------------------------------------------------------------------------------------------------ Average assets (in billions of dollars) $ 21 $ 17 24 $ 19 $ 16 19 Return on assets 1.38% 1.54% 1.43% 1.58% - ------------------------------------------------------------------------------------------------------------------------------------ Assets under management (in billions of dollars) $ 128 $ 105 22 $ 128 $ 105 22 - ------------------------------------------------------------------------------------------------------------------------------------ Global Private Bank -- which provides personalized wealth management services for high net worth clients around the world -- reported net income of $73 million and $203 million in the 1999 third quarter and nine months, up $7 million or 11% and $14 million or 7% from the 1998 periods, primarily reflecting revenue growth. Client business volumes under management were $128 billion at September 30, 1999, up from $105 billion a year ago, primarily reflecting growth in custody accounts and lending. Total revenues, net of interest expense, were $302 million and $872 million in the quarter and nine months, up $18 million or 6% and $43 million or 5% from 1998. The increases reflected growth in net interest income, and placement and performance fee revenue, partially offset by reduced customer-based trading-related revenue. Strong U.S.-based customer revenue growth was partially offset by low growth in the international markets. Total operating expenses of $183 million in the quarter and $535 million in the nine months were up $5 million or 3% from the year-ago quarter, and were up $4 million or 1% year-to-date, as a 9% reduction in staffing levels was offset by higher incentive compensation and technology expenses. The provision for credit losses was $2 million and $12 million for the 1999 quarter and nine months, compared with a $1 million provision in the 1998 third quarter, and a benefit of $6 million in the nine months. The year-to-date change was driven by the substantial reduction in prior year U.S. credit recoveries. Loans 90 days or more past due also continued to remain low at $145 million or 0.69% of loans at September 30, 1999, compared to $162 million or 0.88% at June 30, 1999 and $195 million or 1.19% at September 30, 1998. 24 CORPORATE/OTHER Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense ($ 38) ($ 48) 21 ($ 80) ($ 140) 43 Adjusted operating expenses (1) 209 105 99 566 370 53 Provision for benefits, claims, and credit losses 14 (1) NM 34 (3) NM ---------------------- ---------------------- Core loss before tax benefits (261) (152) 72 (680) (507) 34 Income tax benefits (99) (63) 57 (234) (180) 30 ---------------------- ---------------------- Core loss (162) (89) 82 (446) (327) 36 Restructuring-related items, after-tax (2) -- NM 14 -- NM ---------------------- ---------------------- Net loss ($ 160) ($ 89) 80 ($ 460) ($ 327) 41 - ------------------------------------------------------------------------------------------------------------------------------------ (1) Excludes restructuring-related items. NM Not meaningful - -------------------------------------------------------------------------------- Corporate/Other includes certain net treasury results and corporate staff and other corporate expenses. Net loss of $160 million and $460 million in the 1999 third quarter and nine months increased $71 million and $133 million over the respective prior year periods, primarily reflecting increases in certain technology expenses, higher treasury costs at the parent company level, partially offset by lower corporate staff expenses as a result of a 15% reduction in headcount in the 1999 period. Performance options granted in 1998 to a group of key Citicorp employees will vest when the daily average of the high and low trading prices of Citigroup common stock on the New York Stock Exchange reaches $53.33 for 10 out of 30 consecutive trading days. Through November 11, 1999, the performance target has been met for 8 out of 11 consecutive trading days. As a result, in the 1999 fourth quarter there may be additional compensation expense of $41 million ($26 million after-tax) recorded over the amount that would otherwise have been recognized. Compensation expense associated with performance options is recognized over the period to the estimated vesting date and in full for options that have vested. INVESTMENT ACTIVITIES Three Months Ended Nine Months Ended September 30, September 30, ---------------------- % ---------------------- % In millions of dollars 1999 1998 Change 1999 1998 Change - ------------------------------------------------------------------------------------------------------------------------------------ Total revenues, net of interest expense $ 311 $ 168 85 $ 734 $ 1,278 (43) Total operating expenses 17 11 55 47 35 34 Benefit for credit losses -- -- -- -- (10) NM ---------------------- ---------------------- Income before taxes and minority interest 294 157 87 687 1,253 (45) Income taxes 103 53 94 238 423 (44) Minority interest, after-tax (3) 4 (175) 2 12 (83) ---------------------- ---------------------- Net income $ 194 $ 100 94 $ 447 $ 818 (45) - ------------------------------------------------------------------------------------------------------------------------------------ NM Not meaningful - -------------------------------------------------------------------------------- Investment Activities comprises venture capital activities, realized investment gains (losses) related to certain corporate and insurance related investments, and the results of certain investments in countries that refinanced debt under the 1989 Brady Plan or plans of a similar nature. Investment Activities net income of $194 million and $447 million for the 1999 third quarter and nine months was up $94 million or 94% from the 1998 third quarter, but was down $371 million or 45% from the 1998 year-to-date period. Revenues, net of interest expense, of $311 million for the 1999 quarter increased $143 million or 85% from the 1998 quarter primarily reflecting a $370 million increase in venture capital revenues, resulting mostly from IPO activity, partially offset by a decrease in net asset gains reflecting the 1998 sale of a portion of an investment in Latin America. The 1998 period also included a $50 million investment writedown in Latin America. For the nine month period, revenues of $734 million decreased $544 million or 43% from the same period in 1998, reflecting a $654 million decrease in realized gains from sales of investments and net asset gains, partially offset by a $268 million increase in venture capital revenues. The decrease in realized gains from sales of investments resulted primarily from lower revenues from sales of Brazilian Brady Bonds and the decline in net asset gains resulted from the 1998 sale of a portion of an investment in Latin America. Investment Activities results may fluctuate in the future due to market and asset-specific factors. This statement is a forward-looking statement within the meaning of the Private Securities Litigation Reform Act. See "Forward-Looking Statements" on page 26. 25 YEAR 2000 The arrival of the year 2000 poses a unique worldwide challenge to the ability of time sensitive computer systems to recognize the date change from December 31, 1999 to January 1, 2000. Citigroup has assessed and modified its computer systems and business processes to provide for their continued functionality and is also completing assessing the readiness of third parties with which it interfaces. Citigroup is highly dependent on computer systems and system applications for conducting its ongoing business functions. The inability of systems to recognize properly the year 2000 could result in major systems failure or miscalculations that would disrupt Citigroup's ability to meet its customer and other obligations on a timely basis, and Citigroup has engaged in a worldwide process of identifying, assessing, and modifying its computer programs to address this issue. As part of and following achievement of year 2000 compliance, systems are subjected to a process that validates the modified programs before they can be used in production. The pretax cost associated with the required modifications and conversions is expected to total approximately $950 million through 1999. This cost is being funded from a combination of a reprioritization of technology development initiatives and incremental costs and is being expensed as incurred. Of the total, approximately $890 million has been incurred to date, including approximately $230 million in the first nine months of 1999, of which approximately $60 million was incurred in the third quarter. Substantially all of the required modification and internal testing work has been completed, including modification and testing of all critical systems. In addition, Citigroup's year 2000 program encompasses a range of other matters, including business applications to be sunset (that is, removed from use in favor of replacement applications), end-user computing applications, networks, data centers, desktops, facilities, business processes, and external providers. Substantially all of the investigation and necessary remediation of these matters has been completed, and substantially all are considered compliant. Citigroup is addressing year 2000 issues that may exist with other significant third parties with which it interfaces, including customers and counterparties, the global financial market infrastructure including payment and clearing systems, and the utility infrastructure on which all corporations rely. Unreadiness by these third parties would expose Citigroup to the potential for loss, impairment of business processes and activities, and disruption of financial markets. Citigroup is addressing these risks worldwide through bilateral and multiparty efforts and participation in industry, country, and global initiatives. While significant third parties are generally engaged in efforts intended to address and resolve their year 2000 issues on a timely basis, it is possible that a series of failures by third parties could have a material adverse effect on the Company's results of operations in future periods. Citigroup has created contingency plans intended to address perceived risks associated with its year 2000 effort. These include business resumption contingency plans to address the possibility of systems failure and market resumption contingency plans to address the possibility of failure of systems or processes outside Citigroup's control. Contingency planning, and preparations for the management of the date change, will continue worldwide through 1999. Plans have been validated, and Citigroup will continue to review and refine the plans throughout the balance of the year. Citigroup has also developed plans for the management of the century date change weekend and has identified a global network of command centers. A series of dress rehearsals for the century date change weekend is under way with the objective of testing global readiness. Notwithstanding these activities, the failure of efforts to address in a timely manner the year 2000 problem could have a material adverse effect on the Company's results of operations in future periods. An additional year 2000 issue for TAP is the potential future impact of claims for insurance coverage from customers who suffer year 2000 business losses or claim coverage for their potential liability to third parties. TAP has undertaken certain initiatives to mitigate this potential risk, including addressing year 2000 issues, where applicable, in the underwriting of insurance policies. Losses for year 2000 insurance claims and litigation costs related to such claims are not reasonably estimable at this time. The Company's expectations with respect to remediation of and claims from customers with respect to year 2000 issues constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act. See "Forward-Looking Statements" below. FORWARD-LOOKING STATEMENTS Certain of the statements contained herein that are not historical facts are forward-looking statements within the meaning of the Private Securities Litigation Reform Act. The Company's actual results may differ materially from those included in the forward-looking statements. Forward-looking statements are typically identified by words or phrases such as "believe," "expect," "anticipate," "intend," "estimate," "may increase," "may fluctuate," and similar expressions or future or conditional verbs such as "will," "should," "would," and "could." These forward-looking statements involve risks and uncertainties including, but not limited to global economic conditions, portfolio growth, the credit performance of the portfolios, including bankruptcies, and seasonal 26 factors; changes in general economic conditions, including the performance of global financial markets, risks associated with fluctuating levels of principal transactions, realized gains from sales of investments, gains from asset sales, and losses on commercial lending activities, particularly in Emerging Markets; results of various Investment Activities; the resolution of legal proceedings and related matters; the actual amount of liabilities associated with certain environmental and asbestos-related insurance claims; the actual cost of year 2000-related remediation and claims, if any; and the possibility that the Company will be unable to achieve anticipated levels of operational efficiencies related to recent mergers and business acquisitions, as well as achieving its other cost-saving initiatives. MANAGING GLOBAL RISK The Market Risk Management Process Market risk encompasses liquidity risk and price risk, both of which arise in the normal course of business of a global financial intermediary. Liquidity risk is the risk that some entity, in some location and in some currency, may be unable to meet a financial commitment to a customer, creditor, or investor when due. Price risk is the risk to earnings that arises from changes in interest rates, foreign exchange rates, equity and commodity prices, and in their implied volatilities. Citigroup's business and corporate oversight groups have well-defined market risk management responsibilities. Within each business, a process is in place to control market risk exposure. The risk management process includes the establishment of appropriate market controls, policies and procedures, appropriate senior management risk oversight with thorough risk analysis and reporting, and independent risk management with capabilities to evaluate and monitor risk limits. The risk management process is described in detail in the 1998 Annual Report and Form 10-K, as amended ("the 1998 Annual Report and Form 10-K"). As Citigroup's businesses become more closely integrated, it is expected that these management processes will also be more closely integrated. Across Citigroup, price risk is measured using various tools, including Earnings-at-Risk ("EAR") and sensitivity analysis, which are applied to interest rate risk in the non-trading portfolios, and Value-at-Risk ("VAR"), stress and scenario analysis, which are applied to the trading portfolios. Non-Trading Portfolios Business units manage the potential earnings effect of interest rate movements by managing the asset and liability mix, either directly or with derivative financial products. These include interest rate swaps and other derivative instruments which are either designated and effective as hedges or designated and effective in modifying the interest rate characteristics of specified assets or liabilities. The utilization of derivatives is managed in response to changes in market conditions as well as to changes in the characteristics and mix of the related assets and liabilities. At Citicorp, Earnings-at-Risk measures the discounted pretax earnings impact over a specified time horizon of a specified shift in the interest rate yield curve for the appropriate currency. The yield curve shift assumes a two standard deviation change in a short-term interest rate over the period required to defease the position (usually four weeks). Earnings-at-Risk is calculated separately for each currency and reflects the repricing gaps in the position, as well as option positions, both explicit and embedded. Citicorp's primary non-trading price risk exposure is to movements in U.S. dollar interest rates. As of September 30, 1999, the rate shift over a four-week defeasance period applied to the U.S. dollar yield curve for purposes of calculating Earnings-at-Risk was 45 basis points. Citicorp also has Earnings-at-Risk in various other currencies; however, there are no significant risk concentrations in any individual non-U.S. dollar currency. As of September 30, 1999, the rate shifts applied to these currencies for purposes of calculating Earnings-at-Risk ranged from 25 to 1,781 basis points, over a four-week defeasance period. 27 The following table illustrates that, as of September 30, 1999, a 45 basis point increase in the U.S. dollar yield curve would have a potential negative impact on Citicorp's pretax earnings of approximately $151 million in the next twelve months, and approximately $127 million for the total five-year period 1999-2004. A two standard deviation increase in non-U.S. dollar interest rates would have a potential negative impact on Citicorp's pretax earnings of approximately $98 million in the next twelve months, and approximately $232 million for the five-year period 1999-2004. Citicorp Earnings-at-Risk (impact on pretax earnings) Assuming a U.S. Assuming a Non-U.S. Dollar Rate Move of Dollar Rate Move of(1) ----------------------------------------------------------------- Two Standard Deviations Two Standard Deviations(2) ----------------------------------------------------------------- In millions of dollars at September 30, 1999 Increase Decrease Increase Decrease - --------------------------------------------------------------------------------------------------------------------------------- Overnight to three months ($72) $ 77 ($14) $ 14 Four to six months (35) 42 (24) 25 Seven to twelve months (44) 46 (60) 60 ----------------------------------------------------------------- Total overnight to twelve months (151) 165 (98) 99 - --------------------------------------------------------------------------------------------------------------------------------- Year two (49) 46 (115) 115 Year three (5) (1) (28) 28 Year four 28 (33) (7) 8 Year five 62 (71) (3) 4 Effect of discounting (12) 16 19 (19) ----------------------------------------------------------------- Total ($127) $ 122 ($232) $235 - --------------------------------------------------------------------------------------------------------------------------------- (1) Primarily results from Earnings-at-Risk in Singapore dollar, Hong Kong dollar, Korea won, and Thai baht. (2) Total assumes a two standard deviation increase or decrease for every currency, not taking into account any covariance among currencies. - -------------------------------------------------------------------------------- The table above also illustrates that Citicorp's risk profile in the one- to three-year time horizon for U.S. dollars is directionally similar, but generally tends to reverse in subsequent periods. This reflects the fact that the majority of the derivative instruments utilized to modify repricing characteristics as described above will mature within three years. The following table summarizes Citicorp's worldwide Earnings-at-Risk over the next 12 months from changes in interest rates, and illustrates that Citicorp's pretax earnings in its non-trading activities over the next 12 months would be reduced by an increase in interest rates and would benefit from a decrease in interest rates. Citicorp Twelve Month Earnings-at-Risk (impact on pretax earnings) U.S. Dollar Non-U.S. Dollar ------------------------------------------------------------------------------- Sept. 30, Dec. 31, Sept. 30, Sept. 30, Dec. 31, Sept. 30, In millions of dollars 1999 1998 1998 1999 1998 1998 - --------------------------------------------------------------------------------------------------------------------------------- Assuming a two standard deviation rate Increase ($151) ($148) ($159) ($98) ($93) ($72) Decrease 165 156 180 99 93 72 - --------------------------------------------------------------------------------------------------------------------------------- Interest rate swaps and similar instruments effectively modify the repricing characteristics of certain consumer and commercial loan portfolios, deposits, and long-term debt. Excluding the effects of these instruments, Citicorp's Earnings-at-Risk over the next twelve months in its non-trading activities would be as follows: Citicorp Twelve Month Earnings-at-Risk (excluding effect of derivatives) U.S. Dollar Non-U.S. Dollar -------------------------------------------------------------------------------- Sept. 30, Dec. 31, Sept. 30, Sept. 30, Dec. 31, Sept. 30, In millions of dollars 1999 1998 1998 1999 1998 1998 - --------------------------------------------------------------------------------------------------------------------------------- Assuming a two standard deviation rate Increase ($19) $10 $20 ($130) ($94) ($77) Decrease 33 (3) (9) 130 94 77 - --------------------------------------------------------------------------------------------------------------------------------- During the nine months of 1999, Citicorp's U.S. dollar Earnings-at-Risk for the following 12 months assuming a two standard deviation increase in rates would have had a potential negative impact ranging from approximately $73 million to $151 million in the aggregate at each month end of 1999, compared with a range from $65 million to $173 million at each month end during 1998. The relatively lower U.S. dollar Earnings-at-Risk experienced during the first nine months of 1999 was primarily due to the reduction in the level of receive fixed swaps. A two standard deviation increase in non-U.S. dollar interest rates for the following twelve months would have had a potential negative impact ranging from approximately $95 million to $123 million in the aggregate at each month end during the nine months of 1999, compared with a range from $53 million to $98 million during 1998. The higher non-U.S. dollar Earnings-at-Risk experienced during the 1999 nine months primarily reflected the higher interest rate volatility seen across the Asia Pacific region. 28 In addition, there are other financial instruments held in the non-trading portfolio outside Citicorp such as investments, long-term debt, derivatives and contractholder funds. The price risk associated with these instruments is measured using sensitivity analysis as described in the 1998 Annual Report and Form 10-K. At September 30, 1999 there was no significant change to the risk profile as disclosed at year-end 1998. Trading Portfolios A tool for measuring the price risk of trading activities is Value-at-Risk, which estimates the potential pretax loss in market value that could occur over a one-day holding period at a 99% confidence level. The Value-at-Risk method incorporates the market factors to which the value of the trading position is exposed in each market (interest rates, foreign exchange rates, equity and commodity prices), the sensitivity of the position to changes in those market factors, and the volatilities and correlation of those factors. The Value-at-Risk measurement includes the foreign exchange risks that arise in traditional banking businesses as well as in explicit trading positions. The level of exposure taken depends on the market environment and expectations of future market movements, and will vary from period to period. For Citicorp's major trading centers, the aggregate pretax Value-at-Risk in the trading portfolios was $20 million at September 30, 1999. Daily exposures at Citicorp averaged $17 million in the 1999 third quarter and ranged from $14 million to $21 million. At Salomon Smith Barney the aggregate pretax Value-at-Risk in the trading portfolios was $22 million at September 30, 1999. Quarterly exposures at Salomon Smith Barney averaged $30 million in the 1999 third quarter and ranged from $22 million to $41 million. The following table summarizes Citigroup's Value-at-Risk in its trading portfolios as of September 30, 1999 and December 31, 1998 along with the third quarter 1999 average. Citicorp Salomon Smith Barney ------------------------------------------------------------------------------ 1999 1999 Third Third Sept. 30, Quarter Dec. 31, Sept. 30, Quarter Dec. 31, In millions of dollars 1999 Average 1998 1999 Average 1998 (1) - --------------------------------------------------------------------------------------------------------------------------------- Interest rate $14 $12 $13 $22 $29 $60 Foreign exchange 9 7 7 5 6 2 Equity 12 10 5 4 5 5 All other (primarily commodity) 2 1 1 6 9 11 Covariance adjustment (17) (13) (11) (15) (19) (18) ------------------------------------------------------------------------------ Total $20 $17 $15 $22 $30 $60 - --------------------------------------------------------------------------------------------------------------------------------- (1) In 1999, Salomon Smith Barney began using one year of historical price data (i.e., volatilities and correlation factors) to calculate VAR, rather than the previously used six months, primarily for consistency with the capital guidelines issued by the Federal Reserve Board. The amounts in the table above provide the restated VAR. - -------------------------------------------------------------------------------- The table below provides the distribution of Value-at-Risk during the third quarter of 1999. Citicorp Salomon Smith Barney --------------------------------------------------------- In millions of dollars Low High Low High - ------------------------------------------------------------------------------------------------------------------------------ Interest rate $9 $14 $21 $37 Foreign exchange 5 13 5 8 Equity 6 16 3 16 All other (primarily commodity) 1 3 5 15 - ------------------------------------------------------------------------------------------------------------------------------ In addition to Value-at-Risk, stress and scenario analyses are also applied to the trading portfolios. Management of Cross-Border Risk at Citigroup Cross-border risk is the risk that Citigroup will be unable to obtain payment from customers on their contractual obligations as a result of actions taken by foreign governments such as exchange controls, debt moratoria, and restrictions on the remittance of funds. Citigroup manages cross-border risk as part of the Windows on Risk process described in the 1998 Annual Report and Form 10-K. Except as described below for cross-border resale agreements, the following table presents total cross-border outstandings and commitments on a regulatory basis in accordance with Federal Financial Institutions Examination Council ("FFIEC") guidelines. In regulatory reports under FFIEC guidelines, cross-border resale agreements are presented based on the domicile of the issuer of the securities that are held as collateral. However, for purposes of the following table, cross-border resale agreements are presented based on the domicile of the counterparty because the counterparty has the legal obligation for repayment. 29 Total cross-border outstandings include cross-border claims on third parties as well as investments in and funding of local franchises. Countries with FFIEC outstandings greater than 0.75% of Citigroup assets at September 30, 1999 and December 31, 1998 include: September 30, 1999 December 31, 1998 (1) - ------------------------------------------------------------------------------------------------------------------------------------ Cross-Border Claims on Third Parties ------------------------------------------------- Investments In and Trading and SSB Cross- Funding of Total Total In billions of Short-term Border Resale Local Cross-Border Commit- Cross-Border Commit- dollars Claims(2) Agreements(3) All Other Total Franchises Outstandings ments(4) Outstandings ments(4) - ----------------------------------------------------------------------------------------------------------------------------------- United Kingdom $4.6 $9.6 $2.8 $17.0 $ -- $17.0 $10.3 $10.4 $8.9 Germany 8.7 4.4 0.5 13.6 1.8 15.4 1.9 16.6 1.4 France 5.1 5.6 0.4 11.1 0.2 11.3 2.1 8.2 1.1 Italy 6.5 2.3 0.1 8.9 -- 8.9 0.4 7.7 0.3 Japan 4.8 2.8 0.7 8.3 -- 8.3 0.3 14.1 0.1 Mexico 2.1 -- 1.8 3.9 0.6 4.5 0.2 4.9 0.2 Brazil 1.2 -- 1.6 2.8 1.4 4.2 -- 4.1 0.1 - ----------------------------------------------------------------------------------------------------------------------------------- (1) Reclassified to conform to the current quarter's presentation. (2) Trading and short-term claims include cross-border debt and equity securities held in the trading account, trade finance receivables, net revaluation gains on foreign exchange and derivative contracts, and other claims with a maturity of less than one year. (3) SSB refers to Salomon Smith Barney. (4) Commitments (not included in total cross-border outstandings) include legally binding cross-border letters of credit and other commitments and contingencies as defined by the FFIEC. - -------------------------------------------------------------------------------- Total cross-border outstandings for September 30, 1999 under FFIEC guidelines, including cross-border resale agreements based on the domicile of the issuer of the securities that are held as collateral, amount to $16.1 billion for Germany, $12.1 billion for Italy, $10.8 billion for France, $8.2 billion for the United Kingdom, $7.2 billion for Japan, $5.7 billion for Mexico, and $5.1 billion for Brazil. Total cross-border outstandings for December 31, 1998 under FFIEC guidelines, including cross-border resale agreements based on the domicile of the issuer of the securities that are held as collateral, amounted to $17.4 billion for Germany, $12.9 billion for Japan, $8.7 billion for Italy, $8.7 billion for France, $7.9 billion for the United Kingdom, $5.9 billion for Mexico, and $4.5 billion for Brazil. LIQUIDITY AND CAPITAL RESOURCES Citigroup services its obligations primarily with dividends and advances that it receives from subsidiaries. The subsidiaries' dividend paying abilities are limited by certain covenant restrictions in credit agreements and/or by regulatory requirements. Citigroup believes it will have sufficient funds to meet current and future commitments. Each of Citigroup's major operating subsidiaries finances its operations on a basis consistent with its capitalization and ratings. Citigroup, Citicorp, TAP, and The Travelers Insurance Company ("TIC") issue commercial paper directly to investors. CitiFinancial Credit Company, which had previously issued commercial paper, became an indirect subsidiary of Citicorp on August 4, 1999 and, thereafter, ceased such issuance. Citigroup and Citicorp maintain combined liquidity reserves of cash, securities, and unused bank lines of credit at least equal to their combined outstanding commercial paper. TAP and TIC maintain unused credit availability under their respective bank lines of credit at least equal to the amount of outstanding commercial paper. Borrowings under bank lines of credit may be at interest rates based on LIBOR, CD rates, the prime rate or bids submitted by the banks. Each company pays its banks commitment fees for its lines of credit. Citicorp and some of its nonbank subsidiaries have credit facilities with Citicorp's subsidiary banks, including Citibank, N.A. Borrowings under these facilities would be secured in accordance with Section 23A of the Federal Reserve Act. Citigroup Inc. Currently, Citigroup and TIC have an agreement with a syndicate of banks to provide $1.0 billion of revolving credit, to be allocated to either of Citigroup or TIC. The participation of TIC in this agreement is limited to $250 million. The revolving credit facility consists of a five-year revolving credit facility that expires in June 2001. At September 30, 1999, all of the facility was allocated to Citigroup. Under this facility the Company is required to maintain a certain level of consolidated stockholders' equity (as defined in the agreement). The Company exceeded this requirement by approximately $29.4 billion at September 30, 1999. Citigroup also has $300 million in 364-day facilities which expire in the second quarter of 2000. At September 30, 1999, there were no borrowings outstanding under either of these facilities. 30 Citigroup is subject to risk-based capital guidelines issued by the Board of Governors of the Federal Reserve Board ("FRB"). These guidelines are used to evaluate capital adequacy based primarily on the perceived credit risk associated with balance sheet assets, as well as certain off-balance sheet exposures such as unused loan commitments, letters of credit, and derivative and foreign exchange contracts. The risk-based capital guidelines are supplemented by a leverage ratio requirement. Citigroup Ratios Sept. 30, June 30, Dec. 31, 1999 1999 1998 - ------------------------------------------------------------------------------------------------------------------ Tier 1 capital 9.58% 9.37% 8.68% Total capital (Tier 1 and Tier 2) 12.34 12.12 11.43 Leverage (1) 6.62 6.38 6.03 Common stockholders' equity 6.49 6.25 6.04 - ------------------------------------------------------------------------------------------------------------------ (1) Tier 1 capital divided by adjusted average assets. - -------------------------------------------------------------------------------- Citigroup maintained a strong capital position during 1999. Total capital (Tier 1 and Tier 2) amounted to $58.9 billion at September 30, 1999, representing 12.34% of net risk-adjusted assets. This compares to $57.8 billion and 12.12% at June 30, 1999 and $55.0 billion and 11.43% at December 31, 1998. Tier 1 capital of $45.7 billion at September 30, 1999 represented 9.58% of net risk-adjusted assets, compared to $44.7 billion and 9.37% at June 30, 1999 and $41.8 billion and 8.68% at December 31, 1998. Citigroup's leverage ratio was 6.62% at September 30, 1999 compared to 6.38% at June 30, 1999 and 6.03% at December 31, 1998. Components of Capital Under Regulatory Guidelines Sept. 30, June 30, Dec. 31, In millions of dollars 1999 1999 1998 - ------------------------------------------------------------------------------------------------------------------ Tier 1 Capital Common stockholders' equity $ 44,627 $ 43,122 $ 40,395 Perpetual preferred stock 2,050 2,113 2,313 Mandatorily redeemable securities of subsidiary trusts 4,920 4,920 4,320 Minority interest (1) 1,544 1,540 1,602 Less: Net unrealized gains on securities available for sale (2) (1,360) (1,257) (1,359) Intangible assets: Goodwill (4,272) (4,061) (3,764) Other intangible assets (1,660) (1,565) (1,620) 50% investment in certain subsidiaries (3) (117) (115) (110) -------------------------------------------- Total Tier 1 capital 45,732 44,697 41,777 - ------------------------------------------------------------------------------------------------------------------ Tier 2 Capital Allowance for credit losses (4) 5,977 5,976 6,024 Qualifying debt (5) 6,815 6,876 7,296 Unrealized marketable equity securities gains (2) 503 379 21 Less: 50% investment in certain subsidiaries (3) (116) (114) (110) -------------------------------------------- Total Tier 2 capital 13,179 13,117 13,231 -------------------------------------------- Total capital (Tier 1 and Tier 2) $ 58,911 $ 57,814 $ 55,008 - ------------------------------------------------------------------------------------------------------------------ Net risk-adjusted assets (6) $ 477,318 $ 477,197 $ 481,208 - ------------------------------------------------------------------------------------------------------------------ (1) Primarily related to Travelers Property Casualty Corp. (2) Tier 1 capital excludes unrealized gains and losses on debt securities available for sale in accordance with regulatory risk-based capital guidelines. The federal bank regulatory agencies permit institutions to include in Tier 2 capital up to 45% of pretax net unrealized holding gains on available-for-sale equity securities with readily determinable fair values. (3) Represents investment in certain overseas insurance activities and unconsolidated banking and finance subsidiaries. (4) Includable up to 1.25% of risk-adjusted assets. Any excess allowance is deducted from risk-adjusted assets. (5) Includes qualifying senior and subordinated debt in an amount not exceeding 50% of Tier 1 capital, and subordinated capital notes subject to certain limitations. (6) Includes risk-weighted credit equivalent amounts, net of applicable bilateral netting agreements, of $31.3 billion for interest rate, commodity and equity derivative contracts and foreign exchange contracts, as of September 30, 1999, compared to $30.0 billion as of June 30, 1999 and $37.3 billion as of December 31, 1998. Market risk-equivalent assets included in net risk-adjusted assets amounted to $41.9 billion at September 30, 1999, $46.9 billion at June 30, 1999, and $51.5 billion at December 31, 1998. Net risk-adjusted assets also includes the effect of other off-balance sheet exposures such as unused loan commitments and letters of credit and reflects deductions for intangible assets and any excess allowance for credit losses. - -------------------------------------------------------------------------------- Common stockholders' equity increased a net $4.2 billion during the first nine months of 1999 to $44.6 billion at September 30, 1999, representing 6.49% of assets, compared to $40.4 billion and 6.04% at year-end 1998. The net increase in common stockholders' equity during the nine months of 1999 principally reflected net income of $7.2 billion and issuance of shares pursuant to employee benefit plans and other activity of $1.3 billion, partially offset by treasury stock acquired of $2.8 billion and dividends declared on common and preferred stock of $1.5 billion. The increase in the common stockholders' equity ratio during the nine months of 1999 reflected the above items, partially offset by the increase in total assets. 31 During the 1999 nine months, Citigroup redeemed its $200 million Series J perpetual preferred stock and its $62.5 million Series O perpetual preferred stock . In October 1999 the remaining 140,000 shares ($140 million redemption value) of Citigroup's Series I Cumulative Convertible Preferred Stock was converted into 9.3 million shares of common stock. Citigroup has announced that it will redeem its $125 million Series S perpetual preferred stock on November 15, 1999. The Board of Directors of Citigroup voted an increase of $3 billion in the existing authorization program to repurchase shares of common stock. The repurchases will be made from time to time in the open market, primarily to fund the Company's employee benefit plans. All of the mandatorily redeemable securities of subsidiary trusts (trust securities) outstanding at September 30, 1999 qualify as Tier 1 capital. The amount outstanding at September 30, 1999 includes $2.3 billion of parent-obligated securities and $2.62 billion of subsidiary-obligated securities. The increase in trust securities outstanding during the nine months ended September 30, 1999 of $600 million represents parent-obligated securities. Citigroup's subsidiary depository institutions are subject to the risk-based capital guidelines issued by their respective primary federal bank regulatory agencies, which are generally similar to the FRB's guidelines. At September 30, 1999, all of Citigroup's subsidiary depository institutions were "well capitalized" under the federal bank regulatory agencies' definitions. From time-to-time, the FRB and the FFIEC propose amendments to, and issue interpretations of, risk-based capital guidelines and reporting instructions. Such proposals or interpretations could, if implemented in the future, affect reported capital ratios and net risk-adjusted assets. Citicorp Citicorp manages liquidity through a well-defined process described in the 1998 Annual Report and Form 10-K. A diversity of funding sources, currencies, and maturities is used to gain a broad access to the investor base. Citicorp's deposits, which represent 67% and 64% of its total funding at September 30, 1999 and December 31, 1998, respectively, are broadly diversified by both geography and customer segments. Stockholder's equity, which grew $162 million during the nine months to $24.8 billion at September 30, 1999, continues to be an important component of the overall funding structure. In addition, long-term debt is issued by Citicorp and its subsidiaries. Total Citicorp long-term debt outstanding at quarter-end was $27.5 billion, up from $26.8 billion at year-end. Asset securitization programs remain an important source of liquidity. Loans securitized during the first nine months included $6.6 billion of U.S. credit cards, $6.7 billion of U.S. consumer mortgages, and $300 million of non-U.S. consumer loans. As credit card securitization transactions amortize, newly originated receivables are recorded on Citicorp's balance sheet and become available for asset securitization. During the nine months, the scheduled amortization of certain credit card securitization transactions made available $3.3 billion of new receivables. In addition, $500 million of credit card securitization transactions are scheduled to amortize during the 1999 fourth quarter. Citicorp is a legal entity separate and distinct from Citibank, N.A. and its other subsidiaries and affiliates. As discussed in the 1998 Annual Report and Form 10-K, there are various legal limitations on the extent to which Citicorp's subsidiaries may extend credit, pay dividends, or otherwise supply funds to Citicorp. As of September 30, 1999, under their applicable dividend limitations, Citicorp's national and state-chartered bank subsidiaries could have declared dividends to their respective parent companies without regulatory approval of approximately $3.8 billion. In determining whether and to what extent to pay dividends, each bank subsidiary must also consider the effect of dividend payments on applicable risk-based capital and leverage ratios requirements, as well as policy statements of the federal regulatory agencies that indicate that banking organizations should generally pay dividends out of current operating earnings. Consistent with these considerations, Citicorp estimates that, as of September 30, 1999, its bank subsidiaries could have distributed dividends to Citicorp, directly or through their parent holding company, of approximately $3.3 billion of the available $3.8 billion. Citicorp is subject to risk-based capital guidelines issued by the Board of Governors of the FRB. These guidelines are used to evaluate capital adequacy based primarily on the perceived credit risk associated with balance sheet assets, as well as certain off-balance sheet exposures such as unused loan commitments, letters of credit, and derivative and foreign exchange contracts. The risk-based capital guidelines are supplemented by a leverage ratio requirement. 32 Citicorp Ratios Sept. 30, June 30, Dec. 31, 1999 1999(1) 1998(1) - ------------------------------------------------------------------------------------------------------------------ Tier 1 capital 8.09% 8.78% 8.59% Total capital (Tier 1 and Tier 2) 12.16 12.53 12.40 Leverage (2) 6.76 7.22 6.88 Common stockholder's equity 6.74 7.17 6.94 - ------------------------------------------------------------------------------------------------------------------ (1) Restated to include CitiFinancial Credit Company. (2) Tier 1 capital divided by adjusted average assets. - -------------------------------------------------------------------------------- Citicorp maintained a strong capital position during the 1999 third quarter. Total capital (Tier 1 and Tier 2) amounted to $36.2 billion at September 30, 1999, representing 12.16% of net risk-adjusted assets. This compares with $36.7 billion and 12.53% at June 30, 1999 and $35.6 billion and 12.40% at December 31, 1998. Tier 1 capital of $24.1 billion at September 30, 1999 represented 8.09% of net risk-adjusted assets, compared with $25.8 billion and 8.78% at June 30, 1999 and $24.7 billion and 8.59% at December 31, 1998. Citicorp's Tier 1 capital ratio at September 30, 1999 was within Citicorp's target range of 8.00% to 8.30%. CitiFinancial Credit Company ("CCC") Currently, CCC has committed and available five-year revolving credit facilities in the amount of $3.4 billion which expire in 2002. At September 30, 1999, there were no borrowings outstanding under these facilities. In connection with the August 4, 1999 reorganization of CCC as a subsidiary of Citicorp, Citicorp guaranteed various debt obligations of CCC, including those arising under these facilities. Travelers Property Casualty Corp. TAP has a five-year revolving credit facility in the amount of $250 million with a syndicate of banks that expires in December 2001. Under this facility TAP is required to maintain a certain level of consolidated stockholders' equity (as defined in the agreement). At September 30, 1999, this requirement was exceeded by approximately $4.7 billion. At September 30, 1999, there were no borrowings outstanding under this facility. TAP's insurance subsidiaries are subject to various regulatory restrictions that limit the maximum amount of dividends available to be paid to their parent without prior approval of insurance regulatory authorities. Dividend payments to TAP from its insurance subsidiaries are limited to $1.0 billion in 1999 without prior approval of the Connecticut Insurance Department. TAP received $850 million of dividends from its insurance subsidiaries during the first nine months of 1999. Salomon Smith Barney Holdings Inc. Salomon Smith Barney manages liquidity and monitors and evaluates capital adequacy through a well-defined process described in the 1998 Annual Report and Form 10-K. Total assets were $213 billion at September 30, 1999, up slightly from $212 billion at year-end 1998. As discussed in the 1998 Annual Report and Form 10-K, it is not uncommon for asset levels to fluctuate from period to period. Salomon Smith Barney has a $1.5 billion revolving credit agreement with a bank syndicate that extends through May 2001, and a $3.5 billion 364-day revolving credit agreement that extends through May 2000. Salomon Smith Barney may borrow under these revolving credit facilities at various interest rate options (LIBOR, CD or base rate) and compensates the banks for the facilities through commitment fees. Under these facilities Salomon Smith Barney is required to maintain a certain level of consolidated adjusted net worth (as defined in the agreement). At September 30, 1999, this requirement was exceeded by approximately $3.9 billion. At September 30, 1999, there were no borrowings outstanding under either facility. Salomon Smith Barney also has substantial borrowing arrangements consisting of facilities that it has been advised are available, but where no contractual lending obligation exists. These arrangements are reviewed on an ongoing basis to ensure flexibility in meeting short-term requirements. Unsecured term debt is a significant component of Salomon Smith Barney's long-term capital. Long-term debt totaled $18.2 billion at September 30, 1999 and $19.1 billion at December 31, 1998. Salomon Smith Barney utilizes interest rate swaps to convert the majority of its fixed rate long-term debt used to fund inventory-related working capital requirements into variable rate obligations. Long-term debt issuances denominated in currencies other than the U.S. dollar that are not used to finance assets in the same currency are effectively converted to U.S. dollar obligations through the use of cross-currency swaps and forward currency contracts. 33 The Travelers Insurance Company ("TIC") At September 30, 1999, TIC had $27.0 billion of life and annuity product deposit funds and reserves. Of that total, $14.3 billion is not subject to discretionary withdrawal based on contract terms. The remaining $12.7 billion is for life and annuity products that are subject to discretionary withdrawal by the contractholder. Included in the amount that is subject to discretionary withdrawal are $2.4 billion of liabilities that are surrenderable with market value adjustments. Also included are an additional $5.0 billion of the life insurance and individual annuity liabilities which are subject to discretionary withdrawals, and have an average surrender charge of 4.7%. In the payout phase, these funds are credited at significantly reduced interest rates. The remaining $5.3 billion of liabilities are surrenderable without charge. More than 12% of these relate to individual life products. These risks would have to be underwritten again if transferred to another carrier, which is considered a significant deterrent against withdrawal by long-term policyholders. Insurance liabilities that are surrendered or withdrawn are reduced by outstanding policy loans and related accrued interest prior to payout. TIC is subject to various regulatory restrictions that limit the maximum amount of dividends available to its parent without prior approval of the Connecticut Insurance Department. A maximum of $504 million of statutory surplus is available in 1999 for such dividends without Department approval of which $413 million was paid during the first nine months of 1999. 34 CONSOLIDATED FINANCIAL STATEMENTS CITIGROUP INC. AND SUBSIDIARIES CONSOLIDATED STATEMENT OF INCOME (UNAUDITED) Three Months Ended September 30, Nine Months Ended September 30, --------------------------------------------------------------------- In millions, except per share amounts 1999 1998 1999 1998 - ---------------------------------------------------------------------------------------------------------------------------------- Revenues Loan interest, including fees $ 5,784 $ 5,884 $ 17,286 $ 16,853 Other interest and dividends 5,417 5,926 16,280 17,723 Insurance premiums 2,636 2,423 7,778 7,158 Commissions and fees 3,149 2,995 9,174 9,017 Principal transactions 954 (1,016) 3,996 1,227 Asset management and administration fees (1) 1,056 563 3,014 1,614 Realized gains (losses) from sales of investments 35 (16) 276 694 Other income 1,066 835 3,250 2,706 --------------------------------------------------------------------- Total revenues 20,097 17,594 61,054 56,992 Interest expense 6,076 7,173 18,583 20,810 --------------------------------------------------------------------- Total revenues, net of interest expense 14,021 10,421 42,471 36,182 --------------------------------------------------------------------- Provisions for benefits, claims, and credit losses Policyholder benefits and claims 2,258 2,099 6,457 6,140 Provision for credit losses 632 826 2,151 2,077 --------------------------------------------------------------------- Total provisions for benefits, claims, and credit losses 2,890 2,925 8,608 8,217 --------------------------------------------------------------------- Operating expenses Non-insurance compensation and benefits 3,531 2,819 10,901 9,739 Insurance underwriting, acquisition, and operating 770 756 2,397 2,379 Restructuring-related items 22 -- (61) (324) Other operating 2,938 2,764 8,869 7,964 --------------------------------------------------------------------- Total operating expenses 7,261 6,339 22,106 19,758 --------------------------------------------------------------------- Income before income taxes, minority interest and cumulative effect of accounting changes 3,870 1,157 11,757 8,207 Provision for income taxes 1,379 375 4,204 2,914 Minority interest, net of income taxes 56 53 181 163 --------------------------------------------------------------------- Income before cumulative effect of accounting changes 2,435 729 7,372 5,130 Cumulative effect of accounting changes (2) -- -- (127) -- --------------------------------------------------------------------- Net income $ 2,435 $ 729 $ 7,245 $ 5,130 --------------------------------------------------------------------- Basic Earnings Per Share (3) Income before cumulative effect of accounting changes $ 0.72 $ 0.20 $ 2.18 $ 1.47 Cumulative effect of accounting changes (2) -- -- (0.04) -- --------------------------------------------------------------------- Net income $ 0.72 $ 0.20 $ 2.14 $ 1.47 --------------------------------------------------------------------- Weighted average common shares outstanding 3,332.0 3,372.5 3,335.0 3,368.9 --------------------------------------------------------------------- Diluted Earnings Per Share (3) Income before cumulative effect of accounting changes $ 0.70 $ 0.20 $ 2.10 $ 1.43 Cumulative effect of accounting changes (2) -- -- (0.03) -- --------------------------------------------------------------------- Net income $ 0.70 $ 0.20 $ 2.07 $ 1.43 --------------------------------------------------------------------- Adjusted weighted average common shares outstanding 3,440.2 3,481.1 3,443.5 3,486.8 - ---------------------------------------------------------------------------------------------------------------------------------- (1) The 1999 third quarter and nine months include asset management and administration fees for Citicorp subsidiaries, previously reflected in commissions and fees. (2) See Note 2 of Notes to Consolidated Financial Statements for a description of accounting changes. (3) Earnings per share have been adjusted to reflect the three-for-two split in Citigroup's common stock, effective May 28, 1999. See Note 1 of Notes to Consolidated Financial Statements. - -------------------------------------------------------------------------------- See Notes to Consolidated Financial Statements 35 CITIGROUP INC. AND SUBSIDIARIES CONSOLIDATED STATEMENT OF FINANCIAL POSITION September 30, 1999 December 31, In millions of dollars (Unaudited) 1998 - ------------------------------------------------------------------------------------------------------------------------------- Assets Cash and cash equivalents (including segregated cash and other deposits) $ 11,699 $ 13,837 Deposits at interest with banks 13,439 11,643 Investments 108,640 105,176 Federal funds sold and securities borrowed or purchased under agreements to resell 104,690 94,831 Brokerage receivables 21,063 21,413 Trading account assets 106,685 119,845 Loans, net Consumer 139,687 132,255 Commercial 97,657 89,703 -------------------------- Loans, net of unearned income 237,344 221,958 Allowance for credit losses (6,706) (6,617) -------------------------- Total loans, net 230,638 215,341 Reinsurance recoverables 9,635 9,492 Separate and variable accounts 19,641 15,820 Other assets 61,320 61,243 -------------------------- Total assets $ 687,450 $ 668,641 - ------------------------------------------------------------------------------------------------------------------------------- Liabilities Non-interest-bearing deposits in U.S. offices $ 16,756 $ 17,058 Interest-bearing deposits in U.S. offices 44,921 44,169 Non-interest-bearing deposits in offices outside the U.S. 11,367 10,856 Interest-bearing deposits in offices outside the U.S. 174,670 156,566 -------------------------- Total deposits 247,714 228,649 Federal funds purchased and securities loaned or sold under agreements to repurchase 95,164 81,025 Brokerage payables 15,543 21,055 Trading account liabilities 82,138 94,584 Contractholder funds and separate and variable accounts 37,948 33,037 Insurance policy and claims reserves 43,988 43,990 Investment banking and brokerage borrowings 11,710 14,040 Short-term borrowings 14,043 16,112 Long-term debt 48,542 48,671 Other liabilities 38,923 40,310 Citigroup or subsidiary obligated mandatorily redeemable securities of subsidiary trusts holding solely junior subordinated debt securities of -- Parent 2,300 1,700 -- Subsidiary 2,620 2,620 Redeemable preferred stock -- Series I 140 140 - ------------------------------------------------------------------------------------------------------------------------------- Stockholders' equity Preferred stock ($1.00 par value; authorized shares: 30 million), at aggregate liquidation value 2,050 2,313 Common stock ($.01 par value; authorized shares: 6.0 billion), Issued shares -- 3,603,018,359 at September 30, 1999 and 3,603,106,368 at December 31, 1998 (1) 36 36 Additional paid-in capital (1) 9,383 8,893 Retained earnings 41,745 35,971 Treasury stock, at cost: September 30, 1999 -- 236,248,228 shares and December 31, 1998 -- 216,143,199 shares (1) (6,686) (4,789) Accumulated other changes in equity from nonowner sources 717 781 Unearned compensation (568) (497) -------------------------- Total stockholders' equity 46,677 42,708 -------------------------- Total liabilities and stockholders' equity $ 687,450 $ 668,641 - ------------------------------------------------------------------------------------------------------------------------------- (1) Reflects the three-for-two split in Citigroup's common stock, effective May 28, 1999. See Note 1 of Notes to Consolidated Financial Statements. - -------------------------------------------------------------------------------- See Notes to Consolidated Financial Statements 36 CITIGROUP INC. AND SUBSIDIARIES CONSOLIDATED STATEMENT OF CHANGES IN STOCKHOLDERS' EQUITY (UNAUDITED) Nine Months Ended September 30, ------------------------------- In millions of dollars 1999 1998 - --------------------------------------------------------------------------------------------------------------- Preferred stock at aggregate liquidation value Balance, beginning of period $ 2,313 $ 3,353 Redemption or retirement of preferred stock (263) (1,040) ------------------------------- Balance, end of period 2,050 2,313 - --------------------------------------------------------------------------------------------------------------- Common stock and additional paid-in capital Balance, beginning of period 8,929 12,496 Employee benefit plans 518 512 Conversion of preferred stock to common stock -- 153 Exercise of common stock warrants -- 131 Other (28) (7) ------------------------------- Balance, end of period 9,419 13,285 - --------------------------------------------------------------------------------------------------------------- Retained earnings Balance, beginning of period 35,971 32,002 Net income 7,245 5,130 Common dividends (1) (1,354) (1,215) Preferred dividends (117) (171) ------------------------------- Balance, end of period 41,745 35,746 - --------------------------------------------------------------------------------------------------------------- Treasury stock, at cost Balance, beginning of period (4,789) (6,595) Issuance of shares pursuant to employee benefit plans and other 931 347 Treasury stock acquired (2,828) (2,006) ------------------------------- Balance, end of period (6,686) (8,254) - --------------------------------------------------------------------------------------------------------------- Accumulated other changes in equity from nonowner sources Balance, beginning of period 781 1,057 Net change in unrealized gains and losses on investment securities, net of tax 1 (462) Foreign currency translations adjustment, net of tax (65) (2) ------------------------------- Balance, end of period 717 593 - --------------------------------------------------------------------------------------------------------------- Unearned compensation Balance, beginning of period (497) (462) Issuance of restricted stock, net of amortization (71) (131) ------------------------------- Balance, end of period (568) (593) - --------------------------------------------------------------------------------------------------------------- Total common stockholders' equity (shares outstanding: 3,366,770,131 in 1999 and 3,413,182,443 in 1998) (2) 44,627 40,777 - --------------------------------------------------------------------------------------------------------------- Total stockholders' equity $ 46,677 $ 43,090 - --------------------------------------------------------------------------------------------------------------- Summary of changes in equity from nonowner sources Net income $ 7,245 $ 5,130 Other changes in equity from nonowner sources, net of tax (64) (464) ------------------------------- Total changes in equity from nonowner sources $ 7,181 $ 4,666 - --------------------------------------------------------------------------------------------------------------- (1) Common dividends declared were 12 cents per share in the first quarter of 1999, 14 cents per share in both the 1999 second and third quarters and 8.3 cents per share in the first, second and third quarters of 1998 (adjusted to reflect the three-for-two split in Citigroup's common stock, effective May 28, 1999). See Note 1 of Notes to Consolidated Financial Statements. (2) Shares outstanding reflect the split in Citigroup's common stock. - -------------------------------------------------------------------------------- See Notes to Consolidated Financial Statements 37 CITIGROUP INC. AND SUBSIDIARIES CONSOLIDATED STATEMENT OF CASH FLOWS (UNAUDITED) Nine Months Ended September 30, -------------------------------- In millions of dollars 1999 1998 - ----------------------------------------------------------------------------------------------------------------------------------- Cash flows from operating activities Net income $ 7,245 $ 5,130 Adjustments to reconcile net income to net cash provided by (used in) operating activities: Amortization of deferred policy acquisition costs and value of insurance in force 1,218 1,129 Additions to deferred policy acquisition costs (1,458) (1,330) Depreciation and amortization 1,280 1,125 Provision for credit losses 2,151 2,077 Change in trading account assets 13,160 33,375 Change in trading account liabilities (12,446) (24,545) Change in federal funds sold and securities borrowed or purchased under agreements to resell (9,859) 11,604 Change in federal funds purchased and securities loaned or sold under agreements to repurchase 14,139 (32,869) Change in brokerage receivables net of brokerage payables (5,162) 3,613 Change in insurance policy and claims reserves (2) 144 Net gains from sales of investments (276) (694) Venture capital activity (564) (686) Restructuring-related items (61) (324) Cumulative effect of accounting changes, net of tax 127 -- Other, net 3,282 1,445 -------------------------------- Total adjustments 5,529 (5,936) -------------------------------- Net cash provided by (used in) operating activities 12,774 (806) - ----------------------------------------------------------------------------------------------------------------------------------- Cash flows from investing activities Change in deposits at interest with banks (1,796) (1,036) Change in loans (94,270) (136,335) Proceeds from sales of loans 77,081 124,927 Purchases of investments (66,414) (65,014) Proceeds from sales of investments 37,150 33,839 Proceeds from maturities of investments 25,381 26,197 Other investments, primarily short-term, net (911) (2,743) Capital expenditures on premises and equipment (1,096) (1,239) Proceeds from sales of premises and equipment, subsidiaries and affiliates, and other real estate owned 463 448 Business acquisitions (2,150) (3,890) -------------------------------- Net cash used in investing activities (26,562) (24,846) - ----------------------------------------------------------------------------------------------------------------------------------- Cash flows from financing activities Dividends paid (1,471) (1,394) Issuance of common stock 575 243 Issuance of mandatorily redeemable securities of subsidiary trusts 600 825 Redemption of preferred stock (263) (1,040) Treasury stock acquired (2,828) (2,006) Stock tendered for payment of withholding taxes (377) (511) Issuance of long-term debt 6,950 12,350 Payments and redemptions of long-term debt (7,115) (10,503) Change in deposits 19,065 23,314 Change in short-term borrowings and investment banking and brokerage borrowings (4,237) 5,302 Contractholder fund deposits 4,906 3,852 Contractholder fund withdrawals (3,889) (2,450) -------------------------------- Net cash provided by financing activities 11,916 27,982 - ----------------------------------------------------------------------------------------------------------------------------------- Effect of exchange rate changes on cash and cash equivalents (266) (104) - ----------------------------------------------------------------------------------------------------------------------------------- Change in cash and cash equivalents (2,138) 2,226 Cash and cash equivalents at beginning of period 13,837 12,618 -------------------------------- Cash and cash equivalents at end of period $ 11,699 $ 14,844 - ----------------------------------------------------------------------------------------------------------------------------------- Supplemental disclosure of cash flow information Cash paid during the period for income taxes $ 2,556 $ 2,160 Cash paid during the period for interest 17,778 19,725 Non-cash investing activities Transfers from loans to other real estate owned $ 396 $ 252 - ----------------------------------------------------------------------------------------------------------------------------------- See Notes to Consolidated Financial Statements 38 CITIGROUP INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) 1. Basis of Presentation The accompanying consolidated financial statements as of September 30, 1999 and for the three and nine month periods ended September 30, 1999 and 1998 are unaudited and include the accounts of Citigroup Inc. ("Citigroup") and its subsidiaries (collectively, the Company). In the opinion of management all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation have been reflected. The accompanying consolidated financial statements should be read in conjunction with the consolidated financial statements and related notes included in the Company's 1998 Annual Report and Form 10-K. Certain financial information that is normally included in annual financial statements prepared in accordance with generally accepted accounting principles, but is not required for interim reporting purposes, has been condensed or omitted. The Board of Directors on April 19, 1999 declared a three-for-two split in Citigroup's common stock, which was paid in the form of a 50% stock dividend on May 28, 1999. Prior year information has been restated to reflect the stock split. 2. Accounting Changes Insurance-related assessments. During the first quarter of 1999, the Company adopted Statement of Position ("SOP") 97-3, "Accounting by Insurance and Other Enterprises for Insurance-Related Assessments." SOP 97-3 provides guidance for determining when an entity should recognize a liability for guaranty-fund and other insurance-related assessments, how to measure that liability, and when an asset may be recognized for the recovery of such assessments through premium tax offsets or policy surcharges. The effect of initial adoption resulted in a cumulative catch-up adjustment recorded as a charge to earnings of $135 million after-tax and minority interest. Deposit Accounting. During the first quarter of 1999, the Company adopted Statement of Position 98-7, "Deposit Accounting: Accounting for Insurance and Reinsurance Contracts That Do Not Transfer Insurance Risk." SOP 98-7 provides guidance on how to account for insurance and reinsurance contracts that do not transfer insurance risk and applies to all entities and all such contracts, except for long-duration life and health insurance contracts. The method used to account for such contracts is referred to as deposit accounting. The effect of initially adopting SOP 98-7 resulted in a cumulative catch-up adjustment recorded as a credit to earnings of $23 million after-tax and minority interest. Start-up costs. During the first quarter of 1999, the Company adopted Statement of Position 98-5, "Reporting on the Costs of Start-Up Activities." SOP 98-5 requires costs of start-up activities and organization costs to be expensed as incurred. The effects of initially adopting SOP 98-5 resulted in a cumulative catch-up adjustment recorded as a charge to earnings of $15 million after-tax, to write-off certain capitalized closed-end fund distribution costs. Derivatives and hedge accounting. In June 1999, the Financial Accounting Standards Board ("FASB") deferred the effective date of Statement of Financial Accounting Standards ("SFAS") No. 133, "Accounting for Derivative Instruments and Hedging Activities" for one year. As a result, SFAS No. 133 will become effective on January 1, 2001 for calendar year companies such as the Company. 3. Business Segment Information The following table presents certain information regarding the Company's industry segments: Income (Loss) Before Cumulative Effect of Total Revenues, Net Provision for Accounting of Interest Expense Income Taxes Changes (1) Identifiable Assets ---------------------------------------------------------------------------------- Three Months Ended September 30, ------------------------------------------------------------ In millions of dollars, except identifiable Sept. 30, Dec. 31, assets in billions 1999 1998 (2) 1999 1998 (2) 1999 1998 (2) 1999 1998 - ------------------------------------------------------------------------------------------------------------------------------------ Global Consumer (3) $ 6,674 $ 5,860 $ 639 $ 482 $1,098 $ 806 $225 $217 Global Corporate and Investment Bank (3) 6,405 3,839 639 (181) 1,148 (221) 417 415 Global Investment Management and Private Banking 669 602 97 84 155 133 25 20 Investment Activities 311 168 103 53 194 100 9 8 Corporate/Other (38) (48) (99) (63) (160) (89) 11 9 ---------------------------------------------------------------------------------- Total $14,021 $10,421 $1,379 $ 375 $2,435 $ 729 $687 $669 - ------------------------------------------------------------------------------------------------------------------------------------ 39 Income (Loss) Before Cumulative Effect of Total Revenues, Net Provision for Accounting of Interest Expense Income Taxes Changes (1) ------------------------------------------------------------- Nine Months Ended September 30, ------------------------------------------------------------- In millions of dollars 1999 1998 (2) 1999 1998 (2) 1999 1998 (2) - ------------------------------------------------------------------------------------------------------------------------------------ Global Consumer (3) $19,431 $16,726 $1,781 $1,341 $3,049 $2,239 Global Corporate and Investment Bank (3) 20,436 16,556 2,146 1,081 3,887 2,007 Global Investment Management and Private Banking 1,950 1,762 281 249 449 393 Investment Activities (3) 734 1,278 238 423 447 818 Corporate/Other (80) (140) (242) (180) (460) (327) ------------------------------------------------------------- Total $42,471 $36,182 $4,204 $2,914 $7,372 $5,130 - ------------------------------------------------------------------------------------------------------------------------------------ (1) For the 1999 third quarter and nine month periods, results reflect after-tax restructuring-related items of $17 million and $73 million in Global Consumer, and ($2) million and $14 million in Corporate/Other, respectively. For the 1999 and 1998 nine month periods, Global Corporate and Investment Bank results reflect an after-tax restructuring credit of ($117) million and ($191) million, respectively. (2) The 1998 results have been restated to reflect changes in capital and tax allocations among the segments to conform the policies of each of the predecessor companies. (3) Includes provisions for benefits, claims, and credit losses in the Global Consumer results of $2.0 billion and $1.7 billion, and in the Global Corporate and Investment Bank results of $914 million and $1.2 billion for the third quarter of 1999 and 1998, respectively. Includes provisions for benefits, claims, and credit losses in the Global Consumer results of $5.7 billion and $5.1 billion, and in the Global Corporate and Investment Bank results of $2.9 billion and $3.1 billion for the nine months of 1999 and 1998, respectively. Investment Activities results include a benefit for credit losses of $10 million in the 1998 nine months. - -------------------------------------------------------------------------------- 4. Investments September 30, December 31, In millions of dollars 1999 1998 - ---------------------------------------------------------------------------------------------------------------------------------- Fixed maturities, primarily available for sale, at fair value $ 92,811 $ 91,547 Equity securities, at fair value 6,573 4,574 Venture capital, at fair value (1) 3,861 3,297 Short-term and other 5,395 5,758 ------------------------------ $ 108,640 $ 105,176 - ---------------------------------------------------------------------------------------------------------------------------------- (1) For the nine months ended September 30, 1999, net gains on investments held by venture capital subsidiaries totaled $672 million, of which $835 million and $483 million represented gross unrealized gains and losses, respectively. For the nine months ended September 30, 1998, net gains on investments held by venture capital subsidiaries totaled $404 million, of which $584 million and $285 million represented gross unrealized gains and losses, respectively. - -------------------------------------------------------------------------------- The amortized cost and fair value of investments in fixed maturities and equity securities at September 30, 1999 and December 31, 1998 were as follows: September 30, 1999 December 31, 1998 (1) ------------------------------------------------------------------------------- Gross Gross Amortized Unrealized Unrealized Fair Amortized Fair In millions of dollars Cost Gains Losses Value Cost Value - --------------------------------------------------------------------------------------------------------------------------------- Fixed maturity securities held to maturity, principally mortgage-backed securities $ 35 $ -- $ -- $ 35 $ 30 $ 36 ------------------------------------------------------------------------------- Fixed maturity securities available for sale Mortgage-backed securities, principally obligations of U.S. Federal agencies $14,041 $ 102 $ 353 $13,790 $12,646 $12,982 U.S. Treasury and Federal agency 5,537 76 68 5,545 5,250 5,701 State and municipal 13,732 301 345 13,688 13,714 14,286 Foreign government 24,413 393 415 24,391 26,444 26,268 U.S. corporate 25,103 331 539 24,895 23,424 24,335 Other debt securities 8,871 1,730 134 10,467 7,669 7,945 ------------------------------------------------------------------------------- $91,697 $ 2,933 $ 1,854 $92,776 $89,147 $91,517 ------------------------------------------------------------------------------- Equity securities (2) $ 5,455 $ 1,270 $ 152 $ 6,573 $ 4,529 $ 4,574 - --------------------------------------------------------------------------------------------------------------------------------- Fixed maturity securities available for sale include: Government of Brazil Brady Bonds $ 658 $ 152 $ -- $ 810 $ 660 $ 686 Government of Venezuela Brady Bonds 450 -- 101 349 478 304 - --------------------------------------------------------------------------------------------------------------------------------- (1) At December 31, 1998, gross unrealized gains and losses on fixed maturities and equity securities totaled $3.911 billion and $1.490 billion, respectively. (2) Includes non-marketable equity securities carried at cost, which are reported in both the amortized cost and fair value columns. - -------------------------------------------------------------------------------- 40 5. Trading Account Assets and Liabilities Trading account assets and liabilities at market value consisted of the following: September 30, December 31, In millions of dollars 1999 1998 - ------------------------------------------------------------------------------------- Trading Account Assets U.S. Treasury and Federal agency securities $ 27,101 $ 24,729 State and municipal securities 2,366 3,165 Foreign government securities 11,321 21,240 Corporate and other debt securities 13,397 12,595 Derivative and other contractual commitments (1) 27,869 37,431 Equity securities 10,368 7,291 Mortgage loans and collateralized mortgage securities 6,133 6,082 Commodities 267 245 Other 7,863 7,067 ------------------------- $106,685 $119,845 - ------------------------------------------------------------------------------------- Trading Account Liabilities Securities sold, not yet purchased $ 49,790 $ 53,228 Derivative and other contractual commitments (1) 32,348 41,356 ------------------------- $ 82,138 $ 94,584 - ------------------------------------------------------------------------------------- (1) Net of master netting agreements and securitization. - -------------------------------------------------------------------------------- 6. Debt Investment banking and brokerage borrowings consisted of the following: September 30, December 31, In millions of dollars 1999 1998 - ------------------------------------------------------------------------------------- Bank borrowings $ 656 $ 556 Commercial paper 10,194 10,493 Other 860 2,991 ------------------------- $ 11,710 $ 14,040 - ------------------------------------------------------------------------------------- Short-term borrowings consisted of commercial paper and other short-term borrowings as follows: September 30, December 31, In millions of dollars 1999 1998 - ------------------------------------------------------------------------------------- Commercial paper Citigroup Inc. $ 405 $ 991 Citicorp 3,156 3,040 ------------------------- 3,561 4,031 Other short-term borrowings 10,482 12,081 ------------------------- $ 14,043 $ 16,112 - ------------------------------------------------------------------------------------- Long-term debt, including its current portion, consisted of the following: September 30, December 31, In millions of dollars 1999 1998 - ------------------------------------------------------------------------------------- Citigroup Inc. $ 4,189 $ 2,422 Citicorp 25,077 25,874 Salomon Smith Barney Holdings Inc. 18,202 19,092 Travelers Property Casualty Corp. 1,050 1,250 The Travelers Insurance Group, Inc. 24 33 ------------------------- $ 48,542 $ 48,671 - ------------------------------------------------------------------------------------- 41 7. Restructuring-Related Items In December 1998, Citigroup recorded a restructuring charge of $1.122 billion ($703 million after-tax), reflecting exit costs associated with business improvement and integration initiatives to be implemented over a 12 to 18 month period. The charge included $760 million related to employee severance for the elimination of approximately 11,900 positions, after considering attrition and redeployment within the Company. The overall workforce reduction, net of anticipated rehires to fill relocated positions, is expected to be approximately 10,400 positions worldwide. The charge also included $327 million related to exiting leasehold and other contractual obligations, and $35 million related to the write-down to estimated salvage value of assets that were available for immediate disposal. Also recorded in the 1998 fourth quarter were $65 million of merger-related costs which included the direct and incremental costs of administratively closing the Citicorp merger. During the 1999 third quarter, additional severance charges of $49 million ($31 million after-tax) were taken as a result of the continuing implementation of 1998 restructuring initiatives. The implementation of these restructuring initiatives also causes certain related premises and equipment assets to become redundant. The remaining depreciable lives of these assets have been shortened, and accelerated depreciation charges (in addition to normal scheduled depreciation on these assets) is being recognized over these shortened lives, $41 million and $169 million of which were recorded in the 1999 third quarter and nine months, respectively. Additional implementation costs associated with these restructuring initiatives will be expensed as incurred but are not expected to be material. In 1997, Citigroup recorded restructuring charges of $1.718 billion, consisting of an $880 million restructuring charge related to cost-management programs and customer service initiatives to improve operational efficiency and productivity in the Citicorp businesses, and an $838 million charge related to the Salomon merger. The status of the 1998 and 1997 restructuring initiatives is summarized in the following table. Restructuring Initiatives Activity 1998 1997 Restructuring Restructuring In millions of dollars Initiatives Initiatives Total - -------------------------------------------------------------------------------- Restructuring Charges $ 1,122 $ 1,718 $ 2,840 Additional Severance Charges 49 -- 49 Utilization (1) (601) (1,015) (1,616) Changes in Estimates (38) (633) (671) -------------------------------------- Balance at September 30, 1999 $ 532 $ 70 $ 602 - -------------------------------------------------------------------------------- (1) Utilization amounts include translation effects on the restructuring reserve. - -------------------------------------------------------------------------------- The 1998 restructuring reserve utilization includes $35 million of non-cash charges for equipment and premises write-downs as well as $539 million of severance and other exit costs, occurring primarily in the first nine months of 1999 (of which $305 million related to employee severance and $113 million related to leasehold and other exit costs have been paid in cash and $121 million is legally obligated), together with translation effects. Utilization, including translation effects, in the third quarter of 1999 was $182 million. Through September 30, 1999, approximately 4,500 gross staff positions have been eliminated under these programs, including 1,000 in the 1999 third quarter. The 1997 restructuring reserve utilization includes $314 million of non-cash charges for equipment and premises write-downs as well as $695 million of severance and other exit costs (of which $466 million related to employee severance and $173 million related to leasehold and other exit costs have been paid in cash and $56 million is legally obligated), together with translation effects. Utilization, including translation effects, in the third quarter and nine months of 1999 was $33 million and $203 million, respectively. Through September 30, 1999, approximately 7,200 gross staff positions have been eliminated under these programs, including 200 in the 1999 third quarter. During the 1999 third quarter, changes in estimates resulted in a $38 million reduction in the reserve for 1998 restructuring initiatives. Changes in estimates related to the 1997 restructuring initiatives included $567 million of reductions related to the Salomon Smith Barney reserve, primarily related to the Seven World Trade Center lease, and $66 million (of which $28 million occurred in the 1999 third quarter) related to the Citicorp reserve. Other changes in estimates are attributable to lower severance costs due to higher than anticipated levels of attrition and redeployment within the Company, and other unforeseen changes including those resulting from the Citicorp merger. Adjustments related to the Seven World Trade Center lease during the 1999 first quarter were attributable to the reassessment of space needed due to the Citicorp merger, which indicated the need for increased occupancy and the utilization of space previously considered excessive; adjustments during 1998 resulted from negotiations on a sublease which indicated that excess space could be disposed of on terms more favorable than had been originally estimated. 42 Additional information about the 1998 and 1997 restructuring charges, including the business segments affected, may be found in the 1998 Annual Report and Form 10-K. 8. Earnings Per Share The following reflects the income and share data used in the basic and diluted earnings per share computations for the three and nine months ended September 30, 1999 and 1998. Shares have been adjusted to give effect to the three-for-two split in Citigroup's common stock as discussed in Note 1 of Notes to Consolidated Financial Statements. Three Months Ended September 30, Nine Months Ended September 30, - ------------------------------------------------------------------------------------------------------------------------------ In millions, except per share amounts 1999 1998 1999 1998 - ------------------------------------------------------------------------------------------------------------------------------ Income before cumulative effect of accounting changes $ 2,435 $ 729 $ 7,372 $ 5,130 Cumulative effect of accounting changes -- -- (127) -- Preferred dividends (38) (50) (116) (172) ------------------------------------------------------------------ Income available to common stockholders' for basic EPS 2,397 679 7,129 4,958 Effect of dilutive securities 4 6 10 19 ------------------------------------------------------------------ Income available to common stockholders' for diluted EPS $ 2,401 $ 685 $ 7,139 $ 4,977 - ------------------------------------------------------------------------------------------------------------------------------ Weighted average common shares outstanding applicable to basic EPS 3,332.0 3,372.5 3,335.0 3,368.9 Effect of dilutive securities: Convertible securities 10.2 19.8 10.3 19.8 Options 71.9 58.3 72.7 66.1 Warrants -- 1.1 -- 4.7 Restricted stock 26.1 29.4 25.5 27.3 ------------------------------------------------------------------ Adjusted weighted average common shares outstanding applicable to diluted EPS 3,440.2 3,481.1 3,443.5 3,486.8 - ------------------------------------------------------------------------------------------------------------------------------ Basic earnings per share Income before cumulative effect of accounting changes $ 0.72 $ 0.20 $ 2.18 $ 1.47 Cumulative effect of accounting changes -- -- (0.04) -- ------------------------------------------------------------------ Net income $ 0.72 $ 0.20 $ 2.14 $ 1.47 - ------------------------------------------------------------------------------------------------------------------------------ Diluted earnings per share Income before cumulative effect of accounting changes $ 0.70 $ 0.20 $ 2.10 $ 1.43 Cumulative effect of accounting changes -- -- (0.03) -- ------------------------------------------------------------------ Net income $ 0.70 $ 0.20 $ 2.07 $ 1.43 - ------------------------------------------------------------------------------------------------------------------------------ 9. Trading Securities, Commodities, Derivatives and Related Risks Derivative and Foreign Exchange Contracts The table below presents the aggregate notional principal amounts of Citigroup's outstanding derivative and foreign exchange contracts at September 30, 1999 and December 31, 1998, along with the related balance sheet credit exposure. Additional information concerning Citigroup's derivative and foreign exchange products and activities, including a description of accounting policies, and credit and market risk management process is provided in the 1998 Annual Report and Form 10-K. Notional Balance Sheet Principal Amounts Credit Exposure (1) (2) ------------------------------------------------------ Sept. 30, Dec. 31, Sept. 30, Dec. 31, In billions of dollars 1999 1998 1999 1998 - ----------------------------------------------------------------------------------------------------------------------------- Interest rate products $ 5,751.4 $ 5,552.5 $ 11.5 $ 18.0 Foreign exchange products 2,042.4 2,222.1 9.1 11.8 Equity products 134.3 163.5 6.1 6.8 Commodity products 31.3 20.0 1.2 0.6 Credit derivative products 36.9 28.7 -- 0.2 ------------------------ $ 27.9 $ 37.4 - ----------------------------------------------------------------------------------------------------------------------------- (1) There is no balance sheet credit exposure for futures contracts because they settle daily in cash, and none for written options because they represent obligations (rather than assets) of Citigroup. (2) The balance sheet credit exposure reflects $69.2 billion and $90.0 billion of master netting agreements in effect at September 30, 1999 and December 31, 1998, respectively. Master netting agreements mitigate credit risk by permitting the offset of amounts due from and to individual counterparties in the event of counterparty default. In addition, Citibank has securitized and sold net receivables, and the associated credit risk related to certain derivative and foreign exchange contracts via Markets Assets Trust, which amounted to $2.1 billion and $2.7 billion at September 30, 1999 and December 31, 1998, respectively. - -------------------------------------------------------------------------------- The tables below provide data on the notional principal amounts and maturities of end-user (non-trading) derivatives, along with additional data on end-user interest rate swaps and net purchased option positions at the end of the third quarter of 1999. 43 End-User Derivative Interest Rate and Foreign Exchange Contracts Notional Principal Amounts Percentage of September 30, 1999 Amount Maturing ----------------------------------------------------------------------------- Sept. 30, Dec. 31, Within 1 to 2 to 3 to 4 to After In billions of dollars 1999 1998 1 Year 2 Years 3 Years 4 Years 5 Years 5 Years - ------------------------------------------------------------------------------------------------------------------------------------ Interest rate products Futures contracts $ 18.5 $ 28.6 60% 30% 5% 4% 1% --% Forward contracts 4.3 6.5 100 -- -- -- -- -- Swap agreements 112.9 113.7 32 15 9 12 10 22 Option contracts 7.0 9.9 56 10 7 4 -- 23 Foreign exchange products Futures and forward contracts 50.9 68.2 95 4 1 -- -- -- Cross-currency swaps 7.2 4.8 15 13 23 15 14 20 - ------------------------------------------------------------------------------------------------------------------------------------ In addition, Citigroup had end-user credit derivatives with notional principal amounts of $25.6 billion and $19.6 billion at September 30, 1999 and December 31, 1998, respectively. End-User Interest Rate Swaps and Net Purchased Options as of September 30, 1999 Remaining Contracts Outstanding -- Notional Principal Amounts ----------------------------------------------------------------------- In billions of dollars 1999 2000 2001 2002 2003 2004 - -------------------------------------------------------------------------------------------------------------------------------- Receive fixed swaps $76.9 $61.0 $48.9 $40.6 $29.2 $19.1 Weighted-average fixed rate 6.3% 6.3% 6.4% 6.3% 6.4% 6.6% Pay fixed swaps 17.1 12.8 9.7 7.7 6.0 5.2 Weighted-average fixed rate 5.9% 5.8% 5.8% 5.9% 6.0% 6.1% Basis swaps 18.9 2.4 0.3 0.3 0.2 0.2 Purchased caps (including collars) 2.0 -- -- -- -- -- Weighted-average cap rate purchased 6.7% --% --% --% --% --% Purchased floors 2.3 0.7 0.1 0.1 0.1 0.1 Weighted-average floor rate purchased 6.1% 5.8% 5.8% 5.8% 5.8% 5.8% Written floors related to purchased caps (collars) 0.2 -- -- -- -- -- Weighted-average floor rate written 8.2% --% --% --% --% --% Written caps related to other purchased caps (1) 2.5 2.4 2.3 1.8 1.5 1.5 Weighted-average cap rate written 9.8% 9.8% 9.8% 10.6% 10.7% 10.7% - -------------------------------------------------------------------------------------------------------------------------------- Three-month forward LIBOR rates (2) 6.1% 6.1% 6.5% 6.7% 6.9% 7.1% - -------------------------------------------------------------------------------------------------------------------------------- (1) Includes written options related to purchased options embedded in other financial instruments. (2) Represents the implied forward yield curve for three-month LIBOR as of September 30, 1999, provided for reference. - -------------------------------------------------------------------------------- 10. Contingencies It is difficult to estimate the reserves for environmental and asbestos-related claims due to the vagaries of court coverage decisions, plaintiffs' expanded theories of liability, the risks inherent in major litigation and other uncertainties. Conventional actuarial techniques are not used to estimate such reserves. The reserves carried for environmental and asbestos claims at September 30, 1999 are the Company's best estimate of ultimate claims and claim adjustment expenses based upon known facts and current law. However, the conditions surrounding the final resolution of these claims continue to change. Currently, it is not possible to predict changes in the legal and legislative environment and their impact on the future development of asbestos and environmental claims. Such development will be affected by future court decisions and interpretations as well as changes in legislation applicable to such claims. Because of these future unknowns, additional liabilities may arise for amounts in excess of the current reserves. These additional amounts, or a range of these additional amounts, cannot now be reasonably estimated, and could result in a liability exceeding reserves by an amount that would be material to the Company's operating results in a future period. However, the Company believes that it is not likely that these claims will have a material adverse effect on the Company's financial condition or liquidity. In the ordinary course of business Citigroup and/or its subsidiaries are also defendants or co-defendants in various litigation matters, other than those described above. Although there can be no assurances, the Company believes, based on information currently available, that the ultimate resolution of these legal proceedings would not be likely to have a material adverse effect on its results of operations, financial condition or liquidity. 44 FINANCIAL DATA SUPPLEMENT Cash-Basis, Renegotiated, and Past Due Loans (1) Sept. 30, Dec. 31, Sept. 30, In millions of dollars 1999 1998 1998 - -------------------------------------------------------------------------------------------------------- Commercial cash-basis loans Collateral dependent (at lower of cost or collateral value) (2) $ 277 $ 394 $ 170 Other 1,232 1,201 1,110 ---------------------------------- Total $1,509 $1,595 $1,280 - -------------------------------------------------------------------------------------------------------- Commercial cash-basis loans In U.S. offices $ 252 $ 463 $ 204 In offices outside the U.S. 1,257 1,132 1,076 ---------------------------------- Total $1,509 $1,595 $1,280 - -------------------------------------------------------------------------------------------------------- Commercial renegotiated loans In U.S. offices $ 16 $ -- $ -- In offices outside the U.S. 52 45 48 ---------------------------------- Total $ 68 $ 45 $ 48 - -------------------------------------------------------------------------------------------------------- Consumer loans on which accrual of interest had been suspended In U.S. offices (3) $ 707 $ 825 $ 803 In offices outside the U.S. 1,507 1,458 1,304 ---------------------------------- Total $2,214 $2,283 $2,107 - -------------------------------------------------------------------------------------------------------- Accruing loans 90 or more days delinquent (4) In U.S. offices (3) $ 626 $ 592 $ 597 In offices outside the U.S. 467 532 492 ---------------------------------- Total $1,093 $1,124 $1,089 - -------------------------------------------------------------------------------------------------------- (1) For a discussion of risks in the consumer loan portfolio, see pages 4-16, and of commercial cash-basis loans, see pages 20-21. (2) A cash-basis loan is defined as collateral dependent when repayment is expected to be provided solely by the underlying collateral and there are no other available and reliable sources of repayment, in which case the loans are written down to the lower of cost or collateral value. (3) Includes $12 million, $10 million, and $10 million of consumer loans on which accrual of interest had been suspended and $28 million, $30 million, and $30 million of accruing loans 90 or more days delinquent related to loans held for sale at September 30, 1999, December 31, 1998, and September 30, 1998, respectively. (4) Substantially all consumer loans, of which $331 million, $267 million, and $284 million are government-guaranteed student loans at September 30, 1999, December 31, 1998, and September 30, 1998, respectively. - -------------------------------------------------------------------------------- Other Real Estate Owned and Assets Pending Disposition Sept. 30, Dec. 31, Sept. 30, In millions of dollars 1999 1998 1998 - -------------------------------------------------------------------------------------------------------- Consumer (1) $ 211 $ 254 $ 260 Commercial (1) 656 496 556 ---------------------------------- Total $ 867 $ 750 $ 816 - -------------------------------------------------------------------------------------------------------- Assets pending disposition (2) $ 87 $ 100 $ 103 - -------------------------------------------------------------------------------------------------------- (1) Represents repossessed real estate, carried at lower of cost or collateral value. (2) Represents consumer residential mortgage loans that have a high probability of foreclosure, carried at lower of cost or collateral value. - -------------------------------------------------------------------------------- 45 Details of Credit Loss Experience 3rd Qtr. 2nd Qtr. 1st Qtr. 4th Qtr. 3rd Qtr. In millions of dollars 1999 1999 1999 1998 1998 - ----------------------------------------------------------------------------------------------------------------- Allowance for credit losses at beginning of period $6,743 $6,662 $6,617 $6,604 $6,529 --------------------------------------------------------------- Provision for credit losses Consumer 595 680 618 605 594 Commercial 37 110 111 69 232 --------------------------------------------------------------- 632 790 729 674 826 --------------------------------------------------------------- Gross credit losses Consumer In U.S. offices 420 440 391 421 424 In offices outside the U.S. 324 332 304 294 262 Commercial In U.S. offices 8 2 1 10 56 In offices outside the U.S. 95 132 130 128 216 --------------------------------------------------------------- 847 906 826 853 958 --------------------------------------------------------------- Credit recoveries Consumer In U.S. offices 66 70 55 50 60 In offices outside the U.S. 79 70 63 79 69 Commercial In U.S. offices 1 3 2 17 26 In offices outside the U.S. 15 21 18 30 14 --------------------------------------------------------------- 161 164 138 176 169 --------------------------------------------------------------- Net credit losses In U.S. offices 361 369 335 364 394 In offices outside the U.S. 325 373 353 313 395 --------------------------------------------------------------- 686 742 688 677 789 --------------------------------------------------------------- Other -- net (1) 17 33 4 16 38 --------------------------------------------------------------- Allowance for credit losses at end of period $6,706 $6,743 $6,662 $6,617 $6,604 - ----------------------------------------------------------------------------------------------------------------- Net consumer credit losses $ 599 $ 632 $ 577 $ 586 $ 557 As a percentage of average consumer loans 1.73% 1.89% 1.78% 1.80% 1.80% - ----------------------------------------------------------------------------------------------------------------- Net commercial credit losses $ 87 $ 110 $ 111 $ 91 $ 232 As a percentage of average commercial loans 0.37% 0.48% 0.46% 0.39% 1.07% - ----------------------------------------------------------------------------------------------------------------- (1) Primarily includes foreign currency translation effects and the addition of allowance for credit losses related to acquisitions. - -------------------------------------------------------------------------------- 46 PART II. OTHER INFORMATION Item 6. Exhibits and Reports on Form 8-K. (a) Exhibits See Exhibit Index. (b) Reports on Form 8-K. On July 20, 1999, the Company filed a Current Report on Form 8-K, dated July 19, 1999, reporting under Item 5 thereof the results of its operations for the quarter ended June 30, 1999, and certain other selected financial data. No other reports on Form 8-K were filed during the third quarter of 1999; however, (i) on October 19, 1999, the Company filed a Current Report on Form 8-K, dated October 18, 1999, reporting under Item 5 thereof the results of its operations for the quarter ended September 30, 1999, and certain other selected financial data, and (ii) on October 26, 1999, the Company filed a Current Report on Form 8-K, dated October 26, 1999, reporting the election of Robert E. Rubin to the Company's Board of Directors. 47 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized, on the 12th day of November, 1999. CITIGROUP INC. (Registrant) By /s/ Heidi G. Miller ------------------------------ Heidi G. Miller Chief Financial Officer Principal Financial Officer By /s/ Irwin R. Ettinger By /s/ Roger W. Trupin -------------------------------- ------------------------------ Irwin R. Ettinger Roger W. Trupin Principal Accounting Officer Principal Accounting Officer 48 EXHIBIT INDEX Exhibit Number Description of Exhibit - ------ ---------------------- 3.01.1 Restated Certificate of Incorporation of Citigroup Inc. (the "Company"), incorporated by reference to Exhibit 4.01 to the Company's Registration Statement on Form S-3 filed December 15, 1998 (No. 333-68949). 3.01.2 Certificate of Designation of 5.321% Cumulative Preferred Stock, Series YY, of the Company, incorporated by reference to Exhibit 4.45 to Amendment No. 1 to the Company's Registration Statement on Form S-3 filed January 22, 1999 (No. 333-68949). 3.02 By-Laws of the Company effective October 26, 1999. 12.01 Computation of Ratio of Earnings to Fixed Charges. 12.02 Computation of Ratio of Earnings to Fixed Charges (including preferred stock dividends). 27.01 Financial Data Schedule. The total amount of securities authorized pursuant to any instrument defining rights of holders of long-term debt of the Company does not exceed 10% of the total assets of the Company and its consolidated subsidiaries. The Company will furnish copies of any such instrument to the Securities and Exchange Commission upon request. 49