Exhibit 4.1 [LOGO] NUMBER SHARES SC- INCORPORATED UNDER THE LAWS OF THE STATE OF DELAWARE CUSIP 868587 10 6 SEE REVERSE FOR CERTAIN DEFINITIONS THIS CERTIFIES THAT SUPPORT.COM is the record holder of FULLY PAID AND NONASSESSABLE SHARES OF COMMON STOCK, $.0001 PAR VALUE OF SUPPORT.COM, INC. transferable on the books of the Corporation by the holder hereof in person or by duly authorized Attorney upon surrender of this certificate properly endorsed. This certificate is not valid until countersigned by the Transfer Agent and Registrar. WITNESS the facsimile seal of the Corporation and the facsimile signatures of its duly authorized officers. Dated: [Brian Beattie] CHIEF FINANCIAL OFFICER [SEAL] [Radha Basu] CHIEF EXECUTIVE OFFICER AND PRESIDENT COUNTERSIGNED AND REGISTERED: AMERICAN SECURITIES TRANSFER & TRUST, INC. P.O. BOX 1596 DENVER, CO 80201 TRANSFER AGENT AND REGISTRAR BY AUTHORIZED SIGNATURE SUPPORT.COM, INC. A statement of all of the powers, designations, preferences and relative, participating, optional, or other special rights of each class of stock or series thereof and the qualifications, limitations or restrictions of such preferences and/or rights as established by the Certificate of Incorporation, as amended, may be obtained by any stockholder upon request and without charge from the principal office of the Corporation. The following abbreviations, when used in the inscription on the face of this certificate, shall be construed as though they were written out in full according to applicable laws or regulations: TEN COM- as tenants in common TEN ENT- as tenants by the entireties JT TEN- as joint tenants with right of survivorship and not as tenants in common UNIF GIFT MIN ACT- _____ Custodian _____ (Cust) (Minor) under Uniform Gifts to Minors Act _____ (State) UNIF TRF MIN ACT- _____ Custodian (until age _____ ) (Cust) _____ under Uniform Transfers (Minor) to Minors Act _____ (State) Additional abbreviations may also be used though not in the above list. ASSIGNMENT For Value Received _____ hereby sell(s), assign(s) and transfer(s) unto PLEASE INSERT SOCIAL SECURITY SECURITY OR OTHER IDENTIFYING NUMBER OF ASSIGNEE (PLEASE PRINT OR TYPEWRITE NAME AND ADDRESS, INCLUDING ZIP CODE OF ASSIGNEE(S) of the Shares of capital stock represented by the within Certificate and do(es) hereby irrevocably constitute and appoint _____ Attorney to transfer the said Shares on the books of the within named Corporation with full power of substitution in the premises. Dated NOTE: The signature to this assignment must correspond with the names as written upon the face of the certificate in every particular, without alteration or enlargement or any change whatever. Signature must be guaranteed. Signature(s) Guaranteed: By THE SIGNATURES MUST BE GUARANTEED BY AN ELIGIBLE GUARANTOR INSTITUTION (BANKS, STOCKBROKERS, SAVINGS AND LOAN ASSOCIATIONS AND CREDIT UNIONS WITH MEMBERSHIP IN AN APPROVED SIGNATURE GUARANTEE MEDALLION PROGRAM) PURSUANT TO S.E.C. RULE 17Ad- 15.