- -------------------------------------------------------------------------------- - -------------------------------------------------------------------------------- UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ----------------- FORM 10-Q [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the Quarter Ended September 28, 2001 [_] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from: to Commission File Number 000-31859 ----------------- CRYSTAL DECISIONS, INC. (Exact name of registrant as specified in its charter) Delaware 77-0537234 (State or other jurisdiction of incorporation or (I.R.S. Employer organization) Identification Number) 895 Emerson St., Palo Alto, California 94301 (Address of principal executive offices) (Zip Code) Telephone: (650) 838-7410 (Registrant's telephone number, including area code) ----------------- Securities registered pursuant to Section 12(b) of the Act: None Securities registered pursuant to Section 12(g) of the Act: Common stock, par value of $0.001 ----------------- Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes [X] No [_] On September 28, 2001, 75,472,691 shares of the registrant's common stock, $0.001 par value per share, were issued and outstanding. - -------------------------------------------------------------------------------- - -------------------------------------------------------------------------------- CRYSTAL DECISIONS, INC. INDEX Page ---- PART I. FINANCIAL INFORMATION Item 1. Financial Statements (Unaudited) Consolidated Balance Sheets as of September 28, 2001 and June 29, 2001.................. 3 Consolidated Statements of Operations for the Quarters Ended September 28, 2001 and September 29, 2000.................................................................... 4 Consolidated Statements of Cash Flows for the Quarters Ended September 28, 2001 and September 29, 2000.................................................................... 5 Consolidated Statements of Stockholders' Equity for the Quarter Ended September 28, 2001 and for the Year Ended June 29, 2001.................................................. 6 Notes to Consolidated Financial Statements.............................................. 7 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations... 18 Item 3. Quantitative and Qualitative Disclosures about Market Risk.............................. 38 PART II. OTHER INFORMATION Item 1. Legal Proceedings....................................................................... 39 Item 6. Exhibits and Reports on Form 8-K........................................................ 39 SIGNATURES.............................................................................. 40 2 Item 1. Financial Statements (Unaudited) CRYSTAL DECISIONS, INC. CONSOLIDATED BALANCE SHEETS (In thousands, except share data) (Unaudited) September 28, June 29, 2001 2001 (1) ------------- -------- A S S E T S (note 10) Current assets: Cash and cash equivalents...................................................... $ 46,020 $ 34,379 Loan receivable from Seagate Technology LLC (note 9)........................... -- 3,429 Accounts receivable, net....................................................... 31,754 29,551 Income taxes receivable........................................................ -- 5,468 Inventories.................................................................... 557 725 Prepaid and other current assets............................................... 3,204 3,115 -------- -------- Total current assets....................................................... 81,535 76,667 Capital assets, net............................................................... 10,849 10,490 Intangibles, net.................................................................. 16,111 17,969 -------- -------- Total assets............................................................... $108,495 $105,126 ======== ======== L I A B I L I T I E S Current liabilities: Accounts payable............................................................... $ 10,316 $ 11,247 Accrued employee compensation.................................................. 8,915 8,633 Accrued expenses............................................................... 12,582 11,848 Deferred revenue............................................................... 27,776 28,154 Income taxes payable (note 6).................................................. 7,577 6,035 -------- -------- Total current liabilities.................................................. 67,166 65,917 Deferred income taxes (note 6).................................................... 2,681 3,600 -------- -------- Total liabilities.......................................................... 69,847 69,517 Commitments and contingencies (note 13) S T O C K H O L D E R S' E Q U I T Y Common stock--150,000,000 shares authorized, shares issued and outstanding-- 75,472,691 and 75,397,915 at $0.001 par value per share as of September 28, 2001 and June 29, 2001............................................................... 75 75 Additional paid-in capital........................................................ 42,380 42,081 Accumulated deficit............................................................... (4,096) (6,517) Accumulated other comprehensive income (loss)..................................... 289 (30) -------- -------- Total stockholders' equity................................................. 38,648 35,609 -------- -------- Total liabilities and stockholders' equity................................. $108,495 $105,126 ======== ======== - -------- (1) The information in this column was derived from the audited consolidated balance sheet as of June 29, 2001. See notes to consolidated financial statements. 3 CRYSTAL DECISIONS, INC. CONSOLIDATED STATEMENTS OF OPERATIONS (In thousands, except share and per share data) (Unaudited) For the quarters ended -------------------------- September 28, September 29, 2001 2000 ------------- ------------- Revenues: Licensing (note 5)..................................................... $ 30,855 $ 22,958 Maintenance, support and services (note 5)............................. 17,193 13,946 ----------- ----------- Total revenues..................................................... 48,048 36,904 Cost of revenues: Licensing.............................................................. 1,529 1,028 Maintenance, support and services...................................... 9,882 10,019 Amortization of developed technologies................................. 1,269 53 ----------- ----------- Total cost of revenues............................................. 12,680 11,100 ----------- ----------- Gross profit.............................................................. 35,368 25,804 Operating expenses: Sales and marketing.................................................... 21,102 17,068 Research and development............................................... 6,727 6,718 General and administrative (note 5).................................... 4,756 4,183 Amortization of goodwill and other intangibles......................... 589 389 Restructuring costs (note 4)........................................... -- 573 ----------- ----------- Total operating expenses........................................... 33,174 28,931 ----------- ----------- Income (loss) from operations............................................. 2,194 (3,127) Interest and other income (expense), net (note 9)......................... 729 222 ----------- ----------- Income (loss) before income taxes......................................... 2,923 (2,905) Benefit from (provision for) income taxes (note 6)........................ (502) 726 ----------- ----------- Net income (loss)......................................................... $ 2,421 $ (2,179) =========== =========== Net income (loss) per share (note 7): Basic and diluted...................................................... $ 0.03 $ (0.03) =========== =========== Weighted average number of shares used in basic and diluted net income (loss) per share:.................................................... 75,444,807 75,073,753 =========== =========== See notes to consolidated financial statements. 4 CRYSTAL DECISIONS, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS (In thousands) (Unaudited) For the quarters ended -------------------------- September 28, September 29, 2001 2000 ------------- ------------- Operating activities Net income (loss)................................................................ $ 2,421 $(2,179) Adjustments to reconcile net income (loss) to net cash from operating activities: Depreciation and amortization................................................. 3,042 1,713 Bad debt expense (recovery)................................................... 214 (266) Deferred income tax expense (recovery)........................................ (919) 162 ------- ------- 4,758 (570) ------- ------- Changes in operating assets and liabilities: Accounts receivable........................................................... (2,338) (1,146) Income taxes receivable....................................................... 5,468 (435) Inventories................................................................... 167 157 Prepaid and other current assets.............................................. (86) 176 Accounts payable.............................................................. (899) (1,408) Accrued employee compensation................................................. 291 3,324 Accrued expenses.............................................................. 791 (122) Deferred revenue.............................................................. (365) 948 Income taxes payable.......................................................... 1,542 -- ------- ------- Net cash and cash equivalents provided by operating activities............ 9,329 924 ------- ------- Investing activities Acquisition of capital assets.................................................... (1,622) (1,058) ------- ------- Net cash and cash equivalents (used in) investing activities.............. (1,622) (1,058) ------- ------- Financing activities Issuance of common stock and common stock subject to repurchase.................. 299 900 Net borrowings/(repayments) from/(to) Seagate Technology LLC (note 9)............ (871) 380 Payment from Seagate Technology LLC on revolving loan receivable (note 9)........ 4,300 -- ------- ------- Net cash and cash equivalents provided by financing activities............ 3,728 1,280 Effect of exchange rate changes on cash and cash equivalents..................... 206 (221) ------- ------- Increase in cash and cash equivalents............................................ 11,641 925 Cash and cash equivalents at the beginning of the period......................... 34,379 3,621 ------- ------- Cash and cash equivalents at the end of the period............................... $46,020 $ 4,546 ======= ======= See notes to consolidated financial statements. 5 CRYSTAL DECISIONS, INC. CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY For the quarter ended September 28, 2001 and for the year ended June 29, 2001 (In thousands, except share data) (Unaudited) Accumulated Common Stock Additional Other ----------------- Paid-In Comprehensive Accumulated Shares Amount Capital Income (Loss) Deficit Total ---------- ------ ---------- ------------- ----------- -------- Balance at June 30, 2000.................... 75,002,050 $75 $ 407,893 $(167) $(384,688) $ 23,113 Components of comprehensive income (loss): Foreign currency translation............ 46 46 Net income (loss)....................... (11,469) (11,469) -------- Comprehensive income (loss)............. (11,423) Issuance of common stock eligible for repurchase................................. 225,000 900 900 Income tax benefit from Seagate Technology stock option exercises.......... 33 33 Compensation expense for Seagate Technology Stock Options................... 1,851 1,851 Elimination of accumulated deficit and other comprehensive loss......................... (389,731) 91 389,640 -- Push down adjustments reflecting new bases of net assets.............................. 20,452 20,452 Issuance of common stock upon exercise of employee stock options..................... 170,865 683 683 ---------- --- --------- ----- --------- -------- Balance at June 29, 2001.................... 75,397,915 75 42,081 (30) (6,517) 35,609 Components of comprehensive income (loss): Foreign currency translation............ 319 319 Net income (loss)....................... 2,421 2,421 -------- Comprehensive income (loss)............. 2,740 Issuance of common stock upon exercise of employee stock options..................... 74,776 299 299 ---------- --- --------- ----- --------- -------- Balance at September 28, 2001............... 75,472,691 $75 $ 42,380 $ 289 $ (4,096) $ 38,648 ========== === ========= ===== ========= ======== See notes to consolidated financial statements. 6 CRYSTAL DECISIONS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Information as of September 28, 2001 and September 29, 2000 is unaudited) 1. Description of Business and Basis of Presentation Description of Business Crystal Decisions, Inc. ("Crystal Decisions" or the "Company") is an information infrastructure company that creates software products and provides services for reporting, analysis and information delivery. Crystal Decisions develops, markets and supports an integrated, scalable suite of enterprise software products that enable businesses to access disparate data sources and distribute secure, interactive reports and analysis across and beyond these organizations. The Company believes its solutions provide direct and rapidly achieved benefits including improved decision making, lower overall information technology costs and better business performance. Crystal Decisions operates in a broad industry segment that is often referred to as "business intelligence." The Company's products, commonly referred to as business intelligence software, permit the analysis and interpretation of data in order to make business decisions. The Company changed its name to Crystal Decisions, Inc. from Seagate Software Information Management Group Holdings, Inc. in March 2001. Crystal Decisions is incorporated in Delaware and is headquartered in Palo Alto, California. Crystal Decisions is a majority owned subsidiary of Seagate Software (Cayman) Holdings, a Cayman Islands limited corporation ("Suez Software"), which is a wholly owned subsidiary of New SAC, a Cayman Islands limited corporation ("New SAC"), whose predecessor was Seagate Technology, Inc. ("Seagate Technology"). Prior to November 22, 2000, the Company was a majority owned subsidiary of Seagate Software Holdings, Inc. ("Seagate Software Holdings", formerly known as Seagate Software, Inc.), a Delaware corporation and wholly owned subsidiary of Seagate Technology. The minority interests in the Company's capital stock amounted to approximately 13.1% and 13.0% on a fully converted basis as of September 28, 2001 and June 29, 2001, respectively. These minority interests are comprised of the Company's outstanding common stock held by current and former employees of the Company, its former parent and its subsidiaries, as well as the outstanding unexercised options granted to purchase the Company's common stock. Basis of Presentation The consolidated financial statements of Crystal Decisions have been prepared by the Company, without audit, in accordance with generally accepted accounting principles for interim financial information and in accordance with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, certain information and footnote disclosures normally included in financial statements prepared in accordance with United States ("U.S.") generally accepted accounting principles have been condensed or omitted pursuant to the rules and regulations of the Securities and Exchange Commission ("SEC"). These unaudited interim financial statements should be read in conjunction with the consolidated and combined financial statements and related notes of the Company in the Annual Report on Form 10-K for the year ended June 29, 2001 as filed with the SEC on September 27, 2001. The consolidated financial statements reflect, in the opinion of management, all material adjustments (consisting of normal recurring items) necessary for the fair presentation of the consolidated financial position, results of operations and cash flows. The results of operations for the quarter ended September 28, 2001 are not necessarily indicative of the results that may be expected for the entire fiscal year ending June 28, 2002. Crystal Decisions operates and reports financial results on a fiscal year of 52 or 53 weeks ending on the Friday closest to the end of June. Accordingly, fiscal 2001 ended on June 29, 2001 and comprised 52 weeks. 7 CRYSTAL DECISIONS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (Information as of September 28, 2001 and September 29, 2000 is unaudited) Fiscal 2002 will be a 52-week year and will end on June 28, 2002. The quarters ended September 28, 2001 and September 29, 2000 each comprised 13 weeks of activity. Certain comparative period figures have been reclassified to conform to the current basis of presentation. 2. Change in Control of Crystal Decisions, Inc. New SAC, through Suez Software, acquired 75,001,000 shares, or 99.7%, of Crystal Decisions' outstanding common stock under the terms of a stock purchase agreement (the "Stock Purchase Agreement"). The Stock Purchase Agreement was entered into on March 29, 2000 by Seagate Technology, Seagate Software Holdings and Suez Acquisition Company (Cayman) Limited ("Suez Acquisition Company"), an entity affiliated with, among others, Silver Lake Partners L.P. and Texas Pacific Group. Suez Acquisition Company was a limited corporation organized under the laws of the Cayman Islands and was organized solely for the purpose of entering into the Stock Purchase Agreement with Seagate Technology and Seagate Software Holdings. At the closing of the transactions contemplated by the Stock Purchase Agreement on November 22, 2000, Suez Acquisition Company assigned all of its rights under such agreements to New SAC. This transaction is referred to hereafter as the New SAC Transaction. The purchase of Crystal Decisions' outstanding common stock by New SAC resulted in a change in control of Crystal Decisions. Under rules and regulations promulgated by the SEC, because more than 95% of Crystal Decisions was acquired on November 22, 2000 and a change of ownership occurred, Crystal Decisions restated all its assets and liabilities in the financial statements as of November 22, 2000 on a "push down" accounting basis. Accordingly, results of operations prior to November 22, 2000, and specifically the comparative information for the quarter ended September 29, 2000, do not reflect these adjustments. Allocation of Purchase Price to Crystal Decisions Pursuant to the Application of Push Down Accounting The New SAC Transaction constituted a purchase transaction of Seagate Technology and resulted in a change in control of Crystal Decisions. Under purchase accounting rules, the net purchase price paid by New SAC was allocated to the assets and liabilities of Seagate Technology and its subsidiaries, including Crystal Decisions, based on their fair values at the date of the closing of the New SAC Transaction. The fair values of the identifiable tangible and intangible assets and liabilities of Seagate Technology and its subsidiaries at the date of the New SAC Transaction exceeded the net purchase price by approximately $909 million. Accordingly, the resulting negative goodwill was allocated to the long-lived tangible and intangible assets, including those of Crystal Decisions, on the basis of relative fair values. This allocation reduced the recorded amounts by approximately 46%. The fair values of tangible and intangible assets, including in-process research and development, were determined based upon independent appraisals. The consolidated statements of operations and cash flows do not reflect the restatement of the assets and liabilities at November 22, 2000 caused by the push down of the New SAC Transaction. As a result of the New SAC Transaction and the push down accounting, the Company's results of operations after November 22, 2000, particularly the depreciation and amortization charges, are not necessarily comparable to the results of operations prior to that date. The following describes the impact of push down accounting on the Company's results. There was no impact on the financial information for the quarter ended September 29, 2000. . Revenues. Deferred revenues were revalued at the transaction date and were reduced by $1.3 million and revenues were reduced on a declining basis during the 12 months following the New SAC 8 CRYSTAL DECISIONS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (Information as of September 28, 2001 and September 29, 2000 is unaudited) Transaction. Consequently, revenues were approximately $1.2 million and $103,000 lower for fiscal 2001 and for the quarter ended September 28, 2001, respectively, than they would have been had the push down adjustments not occurred. . Depreciation and amortization. Capital assets were reduced by $4.3 million on November 22, 2000, as a result of the allocation of negative goodwill to the Company's long-lived tangible assets. Consequently, approximately $1.5 million and $463,000 less of depreciation expense was recorded in fiscal 2001 and for the quarter ended September 28, 2001, respectively, than would have been recorded had the push down adjustments not occurred. In addition, additional amortization expense of approximately $3.3 million and $1.2 million during fiscal 2001 and for the quarter ended September 28, 2001, respectively, was recorded resulting from the recording of the incremental fair value of intangibles from the push down adjustments. 3. Revenue Recognition Crystal Decisions revenues are derived from two sources, license fees and services. Licensing revenues are derived from sales of software licenses. Maintenance, support and services revenues consist of technical support, training, consulting and maintenance. Crystal Decisions generally recognizes licensing revenues, whether sold direct or through resellers, upon product delivery, provided persuasive evidence of an arrangement exists, fees are fixed or determinable and the resulting receivable is deemed collectible by management, and vendor-specific objective evidence ("VSOE") exists to allocate the total fee to all delivered and undelivered elements of the arrangement. Typically, Crystal Decisions can establish VSOE for all elements of its multi-element arrangements, and accordingly, revenues are allocated to the individual elements on the basis of VSOE. During the second quarter of fiscal 2001, Crystal Decisions adopted a new sales model that limits the sale of certain software license products sold on an individual basis and, as a result, is not able to establish sufficient VSOE for these license products. As a result of this change in circumstance, when these certain products are included in bundled arrangements with technical support and maintenance services, Crystal Decisions applies the residual method of accounting as specified in Statement of Position ("SOP") 98-9 such that the total fair value of the undelivered elements as indicated by VSOE, is deferred and subsequently recognized in accordance with SOP 97-2 and the difference between the total arrangement fee and the amount deferred for the undelivered elements is accounted for as revenues related to the delivered elements. The impact on revenues of applying the residual method of accounting in the quarter ended September 28, 2001 was not material. Although not typical, some original equipment manufacturer ("OEM") arrangements contain end user maintenance elements for which VSOE has not been established, as sufficient evidence of consistent pricing and renewal rates has not been present. In such arrangements, Crystal Decisions has recognized the arrangement fee ratably over the maintenance period in accordance with the provisions set forth in SOP 97-2. Revenues from technical support and maintenance are realized ratably over the term of the arrangement, generally one year. If maintenance is included in an arrangement which includes a license agreement, amounts related to maintenance are unbundled from the license fee based on VSOE. Revenues from training and consulting are recognized as the services are performed. 4. Restructuring Costs During the quarter ended September 29, 2000, Crystal Decisions incurred $573,000 of restructuring charges. The charges related to the closure of eight offices in Europe and were part of a restructuring plan announced in 9 CRYSTAL DECISIONS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (Information as of September 28, 2001 and September 29, 2000 is unaudited) September 2000 to consolidate the European sales organization into fewer locations. The charges were primarily comprised of costs related to the termination of office leases and other related closure costs, as well as severance and benefits due to nine sales and marketing employees who were terminated in September 2000. At September 28, 2001, amounts remaining accrued but unpaid were not material. 5. Related Party Transactions During the quarter ended December 29, 2000, Crystal Decisions signed a software license agreement (the "License Agreement") with Seagate Technology. Under the terms of the License Agreement, Crystal Decisions granted Seagate Technology a non-exclusive, non-transferable, perpetual license to use its business intelligence software and maintenance and support services. The total value of the License Agreement was $1.6 million. The License Agreement was priced at an approximate 50% discount to Crystal Decisions' established list price. During the quarter ended September 28, 2001, Crystal Decisions recognized approximately $91,000 of revenues from the License Agreement. At September 28, 2001, an aggregate of $1.54 million of revenues had been recognized with $61,000 remaining as deferred revenue. While Crystal Decisions earned approximately $223,000 of consulting revenues related to the License Agreement in fiscal 2001, no such revenues were earned in the quarter ended September 28, 2001. As of September 28, 2001, there were no amounts outstanding from Seagate Technology included in accounts receivable. Seagate Technology LLC, an indirect subsidiary of New SAC, provides various cash management, taxation, administrative, accounting and similar corporate and managerial services as requested by Crystal Decisions, for which it charges Crystal Decisions through corporate expense allocations. The amount of corporate expense charges depends upon the total amount of allocable costs incurred by Seagate Technology LLC on behalf of Crystal Decisions less amounts charged as a specific cost or expense rather than by allocation. Such costs have been proportionately allocated to Crystal Decisions based on detailed inquiries and estimates of time incurred by Seagate Technology LLC's corporate marketing and general and administrative departmental managers. Management believes that the allocation methods applied to the costs provided under the agreements in place are reasonable. Amounts charged to Crystal Decisions general and administrative expense were $312,166 and $180,000 for the quarters ended September 28, 2001 and September 29, 2000, respectively. Management believes Seagate Technology LLC charged Crystal Decisions the fair market value of these services and thus no material additional costs would have been incurred had Crystal Decisions obtained these services from a third party. See note 6 and 9. 6. Income Taxes Prior to the close of the New SAC Transaction, Crystal Decisions was included in the consolidated federal and certain combined and consolidated foreign and state income tax returns of Seagate Technology. Seagate Technology and Crystal Decisions had entered into a tax sharing agreement (the "Tax Allocation Agreement") pursuant to which Crystal Decisions computed hypothetical tax returns as if Crystal Decisions was not joined in the combined or consolidated returns with Seagate Technology. Crystal Decisions paid Seagate Technology the positive amount of any such hypothetical taxes. If the hypothetical tax returns showed entitlement to refunds, including any refunds attributable to a carry back, then Seagate Technology would pay Crystal Decisions the amount of such refunds. On November 22, 2000, the Tax Allocation Agreement was terminated. Prior to the termination of the Tax Allocation Agreement, Crystal Decisions had received substantial cash payments from its tax losses utilized by Seagate Technology, which it had used to reduce its obligations to Seagate Technology under the Revolving Loan Agreement. Such benefits will not be available to Crystal Decisions in the future as a result of the termination of the Tax Allocation Agreement. 10 CRYSTAL DECISIONS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (Information as of September 28, 2001 and September 29, 2000 is unaudited) Crystal Decisions recorded an income tax provision of $502,000 for the quarter ended September 28, 2001 compared with an income tax benefit of $726,000 for the quarter ended September 29, 2000. The tax provision for the quarter ended September 28, 2001 reflects increased taxable income in both domestic and foreign jurisdictions. A valuation allowance has been provided against the deferred tax assets arising from temporary differences and operating losses carried forward due to the uncertainty of their realizability. The tax benefit for the quarter ended September 29, 2000 reflects the benefits recorded during the period under the Tax Allocation Agreement that Crystal Decisions had with Seagate Technology. The effective rate used to record income tax expense for the quarter ended September 28, 2001 was less than the U.S. federal statutory tax rate primarily due to operating in foreign jurisdictions which have differing tax treatments as compared to the United States. The effective rate also differs due to non-deductible charges arising from push down accounting. The effective rate that was used to record the benefit from income taxes for the quarter ended September 29, 2000 was lower than the U.S. federal statutory tax rate primarily as a result of non-deductible amortization incurred in foreign jurisdictions. 7. Net Income (Loss) Per Share Basic net income (loss) per share has been computed using the weighted average number of shares of common stock outstanding during each of the periods presented. Diluted net income (loss) per share is computed using the weighted average number of shares of common and dilutive common equivalent stock outstanding during each of the periods presented assuming exercise of options to purchase common stock. Common equivalent shares consist of shares issuable upon the exercise of stock options using the treasury stock method. Options to purchase common stock were excluded from the computation of diluted net income (loss) per share, as their effect is not dilutive. Below is a reconciliation of the numerator and denominator used to calculate net income (loss) per share (in thousands, except share and per share data). For the quarters ended -------------------------- September 28, September 29, 2001 2000 ------------- ------------- Basic and diluted net income (loss) per share computation: Numerator: Net income (loss)...................................... $ 2,421 $ (2,179) =========== =========== Denominator: Weighted average number of common shares outstanding... 75,444,807 75,073,753 =========== =========== Net income (loss) per share--basic and diluted............ $ 0.03 $ (0.03) =========== =========== As of September 28, 2001 and September 29, 2000, respectively, the total number of outstanding options to purchase common stock was 10,865,766 and 8,883,166. During the quarter ended September 28, 2001, Crystal Decisions issued 74,776 shares of common stock upon the exercise of options granted under the 1999 Stock Option Plan. 11 CRYSTAL DECISIONS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (Information as of September 28, 2001 and September 29, 2000 is unaudited) 8. Comprehensive Income (Loss) Comprehensive income (loss) includes net income (loss) and other comprehensive income (loss), the latter being recorded directly as a separate component of stockholders' equity and excluded from the calculation of net income (loss). Other comprehensive income (loss) relates to foreign currency translation adjustments from those subsidiaries not using the U.S. Dollar as their functional currency. The components of comprehensive income (loss) were as follows (in thousands): For the quarters ended -------------------------- September 28, September 29, 2001 2000 ------------- ------------- Net income (loss)....................... $2,421 $(2,179) Foreign currency translation adjustments 319 153 ------ ------- Comprehensive Income (Loss).......... $2,740 $(2,026) ====== ======= 9. Revolving Loan Agreement with Seagate Technology LLC On July 4, 2001, Crystal Decisions and Seagate Technology LLC renewed the revolving loan agreement ("Revolving Loan Agreement") originally dated June 28, 1996 and subsequently amended on July 4, 2000. The renewed Revolving Loan Agreement provides for maximum outstanding borrowings of up to $15.0 million and expires on July 4, 2002. Interest is calculated at Seagate Technology LLC's in-house portfolio yield rate on balances receivable and at LIBOR plus 3.5% on balances payable. The loan is receivable or payable upon termination of the agreement and the loan balance is presented on the balance sheet as a net receivable or net payable in accordance with the terms of the Revolving Loan Agreement. While the funds were available for use under the Revolving Loan Agreement, Crystal Decisions did not have any borrowings outstanding under the agreement in fiscal 2001 or during the quarter ended September 28, 2001. During the quarter ended June 29, 2001, Seagate Technology LLC repaid $31.0 million of the balance receivable under the Revolving Loan Agreement, thereby decreasing the receivable balance to $3.4 million. During the quarter ended September 28, 2001, Seagate Technology LLC repaid the remaining portion of the receivable balance under the Revolving Loan Agreement. At September 28, 2001, there was no balance receivable or payable under the Revolving Loan Agreement by Crystal Decisions or Seagate Technology LLC. During the quarters ended September 28, 2001 and September 29, 2000, Crystal Decisions earned interest income on a monthly basis on the net receivable revolving loan balance outstanding at a rate calculated to be Seagate Technology LLC's in-house portfolio yield rate (average of 3.71% and 7.08% for the quarters ended September 28, 2001 and September 29, 2000, respectively). Interest income and expense, as presented in the Company's statements of operations, primarily relates to interest on the revolving loan. Interest income of approximately $301,000 and $242,000 was earned on the net receivable loan balance for the quarters ended September 28, 2001 and September 29, 2000, respectively. Although Crystal Decisions incurred net losses during the three-year period ended June 29, 2001, the Company generated net income for the quarter ended September 28, 2001 and had positive cash flow for fiscal 2001 and the quarter ended September 28, 2001. Crystal Decisions believes that the Company's combined sources of financing including current cash balances, available borrowings from Seagate Technology LLC under the Revolving Loan Agreement, and cash flows generated from the Company's operations, will be sufficient to meet the anticipated cash needs for working capital and capital expenditures for at least the next 12 months. 12 CRYSTAL DECISIONS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (Information as of September 28, 2001 and September 29, 2000 is unaudited) Should Crystal Decisions require additional financing that is not available from Seagate Technology LLC at terms that are satisfactory to Crystal Decisions, Crystal Decisions may seek additional equity and financing from other sources, subject to concurrence by the lenders who financed the New SAC Transaction. As part of the closing of the New SAC Transaction, Crystal Decisions guaranteed the debt used to finance the New SAC Transaction and pledged a majority of its assets. As a result of restrictive covenants under the debt agreement, the ability of Crystal Decisions to raise additional debt or equity from other sources may be limited. See note 10. 10. Debt Guarantees and Pledge of Assets Senior Secured Credit Facility On the closing of the New SAC Transaction, New SAC entered into senior credit facilities with a syndicate of banks and other financial institutions. The senior credit facilities provide senior secured financing of up to $900 million, consisting of: . a $200 million revolving credit facility for general corporate purposes, with a sub-limit of $100 million for letters of credit, which will terminate in November 2005; . a $200 million term loan A facility due in scheduled installments with a maturity of November 2005; and . a $500 million term loan B facility due in scheduled installments with a maturity of November 2006. New SAC did not borrow under the revolving credit facility to fund the purchase price of the New SAC Transaction. At September 28, 2001, approximately $145 million of the revolving credit facility was available and approximately $55 million of existing letters of credit were outstanding. New SAC drew the full amount of the term loan A facility and the term loan B facility on the closing of the New SAC Transaction to finance the acquisition of Seagate Technology's operating assets, including Crystal Decisions. Of the $700 million of outstanding loans under the term loan A and B facilities, $690 million remained outstanding at September 28, 2001, as a result of total debt repayments of $10 million by New SAC. The amounts are repayable in semi-annual payments due as follows (in thousands): Fiscal - ------ 2002...... $ 17,500 2003...... 40,000 2004...... 50,000 2005...... 60,000 2006...... 285,000 Thereafter 237,500 -------- Total.. $690,000 ======== The loans bear interest at variable rates dependent upon market interest rates and the nature of the borrowings, as well as the consolidated financial position of New SAC at applicable measurement dates. The average interest rates being charged under these borrowings from the date of the New SAC Transaction ranged from 6.06% (LIBOR plus 2.5%) to 9.69% (LIBOR plus 3%). 13 CRYSTAL DECISIONS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (Information as of September 28, 2001 and September 29, 2000 is unaudited) New SAC, and certain of its subsidiaries, including Crystal Decisions and certain of its subsidiaries, are guarantors on a joint and several, whole and unconditional basis under term loan A and term loan B (the "senior credit facilities"). In addition, the majority of New SAC's and certain of its subsidiaries' assets, including certain of Crystal Decisions' assets and its capital stock, have been pledged under this credit agreement. New SAC, and certain of its subsidiaries, including Crystal Decisions and certain of its subsidiaries, have agreed to certain covenants under the loan agreements including restrictions on future equity and borrowing transactions, business acquisitions and disposals, making certain restricted payments and dividends, making certain capital expenditures, incurring guarantee obligations and engaging in mergers or consolidations. Further, Crystal Decisions, as part of the consolidated group, is subject to certain financial covenants, which are assessed on the consolidated operating results and financial position of New SAC and its subsidiaries. The credit agreement provides for the release of Crystal Decisions from its guarantee obligations and asset pledge upon an approved transfer or sale of Crystal Decisions' common stock, or an initial public offering of at least 10%, on a fully diluted basis, of Crystal Decisions' voting common stock. Senior Subordinated Notes In connection with the closing and financing of the New SAC Transaction, Seagate Technology International, which is an indirect subsidiary of New SAC, issued unsecured senior subordinated notes under an Indenture Agreement dated November 22, 2000, at a discount to the aggregate principal amount of $210.0 million, for gross proceeds of approximately $201.0 million. The notes mature on November 15, 2007 and bear interest payable semi-annually at a rate of 12.5% per annum. New SAC and certain of its subsidiaries, including Crystal Decisions and certain of its subsidiaries, are guarantors on a joint and several, whole and unconditional basis, of the notes. In addition, New SAC and certain of its subsidiaries, including Crystal Decisions and certain of its subsidiaries, have agreed to certain restrictive covenants under the terms of these notes including restrictions on future equity and borrowing transactions, business acquisitions and disposals, making certain restricted payments and dividends, making certain capital expenditures, incurring guarantee obligations and engaging in mergers or consolidations. Crystal Decisions may be released from its guarantee obligation if there are certain sales of its capital stock, including an initial public offering, but would remain subject to the restrictive covenants of the Indenture until Crystal Decisions and its subsidiaries are no longer subsidiaries of New SAC or are deemed no longer to be subject to the restrictive covenants. New SAC will not require Crystal Decisions' cash flow to be used to service the obligations pursuant to the senior secured credit facility and the senior subordinated notes. The Company believes that none of its guarantee obligations or asset pledge under the senior credit facility or its guarantee obligations under the Indenture are likely to be invoked. 14 CRYSTAL DECISIONS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (Information as of September 28, 2001 and September 29, 2000 is unaudited) 11. Business Segment and Geographic Information Crystal Decisions operates in a single industry segment--information infrastructure software. Crystal Decisions' products and services are sold worldwide, through direct and indirect methods. Within the segment, the chief operating decision maker, Crystal Decisions' chief executive officer, evaluates the performance of the business based upon revenues from product and services, revenues by geographic regions and revenues by distribution channels. Product and services revenues (in thousands): For the quarters ended --------------------------- September 28, September 29, 2001 2000 ------------- ------------- Licensing........................ $30,855 $22,958 Maintenance, support and services 17,193 13,946 ------- ------- Total revenues................ $48,048 $36,904 ======= ======= Geographic revenues (in thousands) (1), (2): For the quarters ended --------------------------- September 28, September 29, 2001 2000 ------------- ------------- United States..... $32,677 $26,135 Europe............ 8,493 6,634 Other............. 6,878 4,135 ------- ------- Total revenues. $48,048 $36,904 ======= ======= Channel revenues (in thousands): For the quarters ended --------------------------- September 28, September 29, 2001 2000 ------------- ------------- Direct............ $32,937 $22,993 Indirect (3)...... 15,111 13,911 ------- ------- Total revenues. $48,048 $36,904 ======= ======= Long-lived tangible and intangible assets (in thousands): September 28, June 29, 2001 2001 ------------- -------- United States...................................... $11,205 $12,310 Canada............................................. 14,059 14,120 Other.............................................. 1,696 2,029 ------- ------- Total long-lived tangible and intangible assets. $26,960 $28,459 ======= ======= 15 CRYSTAL DECISIONS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (Information as of September 28, 2001 and September 29, 2000 is unaudited) Reconciliation of total assets (in thousands): September 28, June 29, 2001 2001 ------------- -------- Total long-lived tangible and intangible assets $ 26,960 $ 28,459 Other assets, including current................ 81,535 76,667 -------- -------- Total assets................................ $108,495 $105,126 ======== ======== - -------- (1) Europe includes South Africa and the Middle East. (2) Revenues are attributed to geographic locations based on the location of the customer. (3) Includes distributors and OEMs. During the quarters ended September 28, 2001 and September 29, 2000, respectively, revenues from a third-party customer, Ingram Micro, Inc. ("Ingram"), accounted for a total of $5.1 million and $8.3 million in revenues, respectively, and accounted for more than 10% of total revenues in each period. No other customer accounted for 10% or more of the Company's total revenues during these periods. 12. Recent Pronouncements On June 29, 2001, the Financial Accounting Standards Board approved the issuance of Statements of Financial Accounting Standards No. 141 ("SFAS 141"), "Business Combinations", and No. 142 ("SFAS 142"), "Goodwill and Other Intangible Assets". SFAS 141 requires all business combinations initiated after July 1, 2001 to be accounted for using the purchase method of accounting for business combinations and includes new criteria for recognizing intangibles separately from goodwill. Under SFAS 142, which is effective for all fiscal years beginning after December 15, 2001, goodwill and other intangible assets with indefinite lives are no longer amortized but are reviewed at least annually for impairment. Separate intangible assets that are deemed to have a definite life will continue to be amortized over their estimated useful life. The Company is still assessing the impact of these Statements on its consolidated results of operations, financial position and cash flows. 13. Commitments and Contingencies (a) Litigation On November 10, 1997, Vedatech Corporation ("Vedatech") commenced an action in the Chancery Division of the High Court of Justice in the United Kingdom against Crystal Decisions (UK) Limited, a wholly owned subsidiary of Crystal Decisions. The original pleading alleged a breach of an oral agreement and infringement of Vedatech's U.K. copyright in one of Crystal Decisions' products and sought monetary and injunctive relief. On August 22, 2000, Vedatech requested and obtained permission from the court to amend its action to include claims for unjust enrichment, unlawful interference and quantum meruit. On May 9, 2001, Vedatech was given further leave to amend its pleading. Vedatech seeks to enjoin Crystal Decisions (UK) Limited from infringing the U.K. copyright and seeks forfeiture to Vedatech of all infringing software copies. Of the relief sought, the only claim that has been settled is a claim for JPY 26,624,181 (approximately U.S. $240,000) for unpaid invoices. Crystal Decisions has hired local counsel in the U.K., reviewed documents, conducted interviews and participated in the discovery process. Taking into account Crystal Decisions' counterclaim (which is approximately U.S. $200,000) and a deposit with the court of an amount equal to U.S. $200,000, Crystal Decisions has offered Vedatech U.S. $400,000 in settlement of its quantum meruit claim. The court has granted Vedatech's request to delay commencement of the trial until February of 2002 with the caveat 16 CRYSTAL DECISIONS, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (Information as of September 28, 2001 and September 29, 2000 is unaudited) that the hearing of the trial will be split between liability and quantum (if required). The Company has defenses to all the causes of action, including the claim for quantum meruit, and intends vigorously to defend the actions. Were an unfavorable outcome to arise, there can be no assurance that such outcome would not have a material adverse affect on the liquidity, financial position or results of operations of the Company. The outcome of this matter and amount of related claims are not determinable at this time. In addition to the foregoing, Crystal Decisions is subject to other litigation in the ordinary course of its business. While Crystal Decisions believes that the ultimate outcome of these matters will not have a material adverse effect on the Company, the outcome of these matters is not determinable and negative outcomes may adversely affect Crystal Decisions' financial position, liquidity or results of operations. (b) Commitments related to New SAC Transaction Concurrent with the consummation of the New SAC Transaction under the terms of a Merger Agreement, VERITAS Software Corporation ("VERITAS") acquired Seagate Technology and a wholly owned subsidiary of VERITAS merged with and into Seagate Technology, with Seagate Technology becoming a wholly owned subsidiary of VERITAS. This transaction is referred to as the Merger. VERITAS did not acquire Seagate Technology's disc drive business or any other Seagate Technology operating business, including Crystal Decisions. As part of the New SAC Transaction, New SAC, Seagate Technology and Crystal Decisions agreed to assume and indemnify VERITAS for substantially all liabilities arising in connection with Seagate Technology's operating assets, including those of Crystal Decisions. On March 29, 2000, Seagate Technology, VERITAS and New SAC entered into an Indemnification Agreement, pursuant to which these entities and certain other subsidiaries of Seagate Technology, including Crystal Decisions, were required to indemnify VERITAS and its affiliates for any liability for taxes of Seagate Technology and the subsidiaries of Seagate Technology, including Crystal Decisions, acquired by New SAC, in excess of an amount deposited into an escrow account by VERITAS. VERITAS deposited $150 million in an escrow account. This amount may be withdrawn by New SAC to satisfy these tax liabilities, including those of Crystal Decisions and its subsidiaries. New SAC is responsible for any liabilities in excess of $150 million. 17 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations The following information should be read in conjunction with the historical financial statements and the notes hereto included in Item 1 of this Quarterly Report on Form 10-Q and the Management's Discussion and Analysis of Financial Condition and Results of Operations contained in our Annual Report on Form 10-K for the year ended June 29, 2001 as filed with the Securities and Exchange Commission ("SEC") on September 27, 2001. Except for historical information, the discussion in this Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the "Securities Act"), Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act") and the Private Securities Litigation Reform Act of 1995. These statements refer to our future plans, objectives, expectations and intentions. These statements may be identified by the use of words such as "expect", "anticipate", "believe", "intend", "plan" and similar expressions. Our actual results could differ materially from those anticipated in such forward-looking statements. Factors that could contribute to these differences include, but are not limited to, the risks discussed in the section titled "Factors Affecting Future Operating Results" in this Form 10-Q. We do not undertake any obligation to publicly update any forward-looking statement to reflect events or circumstances after the date on which any such statement is made or to reflect the occurrence of unanticipated events. Overview We are an information infrastructure company that creates software products and provides services for reporting, analysis and information delivery. We develop, market and support an integrated, scalable suite of enterprise software products that enable businesses to access disparate data sources and distribute secure, interactive reports and analysis across and beyond these organizations. We believe our solutions provide direct and rapidly achieved benefits including improved decision making, lower overall information technology costs and better business performance. We operate in a broad industry segment that is commonly referred to as "business intelligence." We believe our products meet an extensive range of data-centric business and organizational needs commonly referred to under a number of different labels, including information delivery, enterprise reporting, enterprise business intelligence, enterprise information portals, developer reporting, ad hoc query and reporting, business analytics, OLAP reporting, analytic application development and packaged analytic applications. We sell our products through our direct sales force and certain indirect sales channels, such as distributor and original equipment manufacturer ("OEM") relationships. We derive revenues from the sale of licenses for our software products and from services that support our products such as maintenance, consulting, training and technical support. As of November 22, 2000, as a result of the completion of a stock purchase agreement (the "Stock Purchase Agreement"), we became a majority owned subsidiary of Seagate Software (Cayman) Holdings ("Suez Software"), which is a wholly owned subsidiary of New SAC, a Cayman Islands limited corporation ("New SAC"), whose predecessor was Seagate Technology, Inc. ("Seagate Technology"). Silver Lake Partners L.P. and Texas Pacific Group control New SAC. As a result of the New SAC Transaction, New SAC acquired 75,001,000 shares, or 99.7%, of Crystal Decisions' outstanding common stock on November 22, 2000. The remaining shares of our common stock are held by current and former employees of our company, our former parent company and our subsidiaries. The outstanding unexercised options granted under the 1999 and 2000 Stock Option Plans continued to remain outstanding. The minority interests in our capital stock amounted to approximately 13.1% and 13.0% on a fully converted basis as of September 28, 2001 and June 29, 2001, respectively. The outstanding common stock held by our current and former employees and affiliated companies, as well as the outstanding unexercised options granted to purchase our common stock, comprise these minority interests. 18 We changed our name to Crystal Decisions, Inc. from Seagate Software Information Management Group Holdings, Inc. in March 2001. We were incorporated in Delaware in August 1999. In February 2001, we relocated our headquarters to 895 Emerson St., Palo Alto, California 94301. Our telephone number is (650) 838-7410. We operate and report financial results on a fiscal year of 52 or 53 weeks ending on the Friday closest to the end of June. Accordingly, fiscal 2001 ended on June 29, 2001 and fiscal 2002 will end on June 28, 2002. The quarters ended September 28, 2001 and September 29, 2000 each comprised 13 weeks of activity. Change in Control of Crystal Decisions, Inc. Under rules and regulations promulgated by the SEC, because more than 95% of our company was acquired and a change of ownership occurred, Crystal Decisions restated all its assets and liabilities as of November 22, 2000 on a "push down" accounting basis. Accordingly, our results of operations prior to November 22, 2000, and specifically the comparative information for the quarter ended September 29, 2000, do not reflect these adjustments. Sale of Seagate Technology Under the Stock Purchase Agreement, New SAC agreed to purchase for $1.840 billion cash, including transaction costs of $25.0 million, substantially all of the operating assets of Seagate Technology and its consolidated subsidiaries, including Seagate Technology's rigid disc drive, storage area network, removable tape storage solutions, and information infrastructure software businesses and operations, including our common stock, and certain cash balances, but excluding the approximately 128 million shares of VERITAS Software Corporation ("VERITAS") common stock then held by Seagate Software Holdings, Inc. and Seagate Technology's equity investments in Gadzoox Networks, Inc. and Lernout & Hauspie Speech Products N.V. In addition, under the Stock Purchase Agreement, wholly owned subsidiaries of New SAC assumed substantially all of the operating liabilities of Seagate Technology, Seagate Software Holdings and their consolidated subsidiaries. New SAC also acquired Seagate Technology Investments, Inc., a subsidiary of Seagate Technology, which holds certain strategic equity investments in various companies. This transaction is referred to hereafter as the New SAC Transaction. Concurrent with the consummation of the New SAC Transaction, under the terms of a merger agreement, a wholly owned subsidiary of VERITAS merged with and into Seagate Technology, and Seagate Technology became a wholly owned subsidiary of VERITAS. This transaction is referred to as the Merger. VERITAS did not acquire Seagate Technology's disc drive business or any other Seagate Technology operating business, including ours. As part of the New SAC Transaction, New SAC, Seagate Technology and our Company agreed to assume and indemnify VERITAS for substantially all liabilities arising in connection with Seagate Technology's operating assets, including ours. On March 29, 2000, Seagate Technology, VERITAS and New SAC entered into an Indemnification Agreement, pursuant to which these entities and certain other subsidiaries of Seagate Technology, including us, have agreed to certain indemnification provisions regarding tax and other matters that may arise in connection with the New SAC Transaction and the Merger. In addition, a majority of our assets, along with certain other assets of Seagate Technology, are now pledged as a guarantee for debt issued to finance the New SAC Transaction. The tax allocation agreement we had with Seagate Technology was terminated on November 22, 2000, and we no longer file income tax returns on a consolidated basis with Seagate Technology. Therefore, Seagate Technology will not benefit from nor will it reimburse us pursuant to the tax allocation agreement for tax losses that we sustain subsequent to consummation of the transaction. In prior periods, we received substantial cash payments from our tax losses utilized by Seagate Technology, which we used to reduce our obligations to 19 Seagate Technology under a revolving loan agreement. As a result of the termination of the tax allocation agreement, we may not be able to convert any future tax losses into cash. Allocation of Purchase Price to our Company Pursuant to the Application of Push Down Accounting The New SAC Transaction constituted a purchase business transaction of Seagate Technology and resulted in a change in control of our company. Under purchase accounting rules, the net purchase price paid by New SAC was allocated to the assets and liabilities of Seagate Technology and its subsidiaries, including our company, based on their fair values at the date of the closing of the New SAC Transaction. The fair values of the identifiable tangible and intangible assets and liabilities of Seagate Technology and its subsidiaries at the date of the New SAC Transaction were greater than the amount paid, resulting in negative goodwill. The negative goodwill was allocated to the long-lived tangible and intangible assets, including our assets, on the basis of relative fair values. The fair values of tangible and intangible assets, including in-process research and development ("IPR&D"), were determined based upon independent appraisals. The accounting for the purchase transaction has been "pushed down" to our financial statements. The consolidated statements of operations and cash flows do not reflect the restatement of assets and liabilities as at November 22, 2000 caused by the push down of the New SAC Transaction. As a result of the New SAC Transaction and the push down accounting, our results of operations after November 22, 2000, particularly the depreciation and amortization charges, are not necessarily comparable to the results of operations prior to that date. The following describes the impact of push down accounting on our results. There was no impact on the financial information for the quarter ended September 29, 2000. . Revenues. Deferred revenues were revalued at the transaction date and were reduced by $1.3 million and revenues were reduced on a declining basis during the 12 months following the New SAC Transaction. Consequently, revenues were approximately $1.2 million and $103,000 lower for fiscal 2001 and for the quarter ended September 28, 2001, respectively, than they would have been had the push down adjustments not occurred. . Depreciation and amortization. Capital assets were reduced by $4.3 million on November 22, 2000, as a result of the allocation of negative goodwill to our long-lived tangible assets. Consequently, we recorded approximately $1.5 million and $463,000 less of depreciation expense for fiscal 2001 and for the quarter ended September 28, 2001, respectively, than we would have recorded had the push down adjustments not occurred. In addition, we recorded additional amortization expense of approximately $3.3 million and $1.2 million for fiscal 2001 and for the quarter ended September 28, 2001, respectively, resulting from the recording of the incremental fair value of intangibles from the push down adjustments. . In-process research and development. We expensed $7.1 million of IPR&D during fiscal 2001. We did not incur any such charges during the quarter ended September 28, 2001. 20 Results of Operations The following table sets forth certain consolidated statement of operations data as a percent of total revenues for the periods indicated: For the quarters ended --------------------------- September 28, September 29, 2001 2000 ------------- ------------- Revenues: Licensing...................................... 64% 62% Maintenance, support and services.............. 36% 38% ---- ---- Total revenues............................. 100% 100% ---- ---- Cost of revenues: Licensing...................................... 3% 3% Maintenance, support and services.............. 20% 27% Amortization of developed technologies......... 3% 0% ---- ---- Total cost of revenues..................... 26% 30% ---- ---- Gross profit...................................... 74% 70% Operating expenses: Sales and marketing............................ 44% 46% Research and development....................... 14% 18% General and administrative..................... 10% 11% Amortization of goodwill and other intangibles. 1% 1% Restructuring costs............................ 0% 2% ---- ---- Total operating expenses................... 69% 78% ---- ---- Revenues Total revenues increased 30% from $36.9 million for the quarter ended September 29, 2000 to $48.0 million for the quarter ended September 28, 2001. In each period presented, a majority of our revenues were derived from licensing fees for our products. We also derive revenues from maintenance related to the licensing of our products, consulting services, training activities and technical support. We anticipate that license fees, which represented approximately 64% and 62% of our total revenues for the quarters ended September 28, 2001 and September 29, 2000, respectively, will continue to represent the majority of our revenues for the foreseeable future. The increase in total revenues was primarily attributable to an increase in the size and productivity of our sales force. In addition, the release of new software products in the second half of fiscal 2001 resulted in increased unit sales in most of our products, which contributed to the overall revenue growth in the quarter ended September 28, 2001. While we expect our revenues to continue to grow and we believe the current demand for our solutions is strong, the current economic environment and the slowing global economy have resulted in a decline in information technology spending. This decline may impact the spending by our existing and potential customers in the near term. As a result, we may not be able to maintain the revenue growth rates we have achieved. During the quarters ended September 28, 2001 and September 29, 2000, respectively, revenues from a third-party customer, Ingram Micro, Inc. ("Ingram"), accounted for a total of $5.1 million and $8.3 million in revenues, respectively, and accounted for more than 10% of total revenues in each period. No other customer accounted for 10% or more of our total revenues during these periods. 21 Licensing revenues. Licensing revenues consist of license fees for our products. Licensing revenues increased 34% from $23.0 million for the quarter ended September 29, 2000 to $30.9 million for the quarter ended September 28, 2001. The increase in licensing revenues was primarily attributable to an overall increase in the size and productivity of our direct sales force, resulting in an increase in our customer base, as well as additional sales to our existing customers. In addition, new product releases, including Crystal Enterprise and Crystal Reports 8.5 during the latter half of fiscal 2001 contributed to the increases in revenues during the quarter ended September 28, 2001. Maintenance, support and services revenues. Our maintenance, support and services revenues consist of revenues from maintenance related to our products, consulting services, training activities and technical support. Maintenance, support and services revenues increased 23% from $13.9 million for the quarter ended September 29, 2000 to $17.1 million for the quarter ended September 28, 2001. As a percentage of total revenues, maintenance, support and services revenues decreased to 36% of total revenues for the quarter ended September 28, 2001 from 38% for the quarter ended September 29, 2000. The year-over-year absolute dollar increases in maintenance, support and services revenues were attributable to the higher cumulative installed customer base receiving ongoing maintenance and support. In addition, both consulting and technical support revenues increased as a result of new and continued agreements with our customers. Revenues based on the geographic location of customers were as follows (in thousands): For the quarters ended --------------------------- September 28, September 29, 2001 2000 ------------- ------------- United States..... $32,677 $26,135 Europe............ 8,493 6,634 Other............. 6,878 4,135 ------- ------- Total revenues. $48,048 $36,904 ======= ======= Revenues from sales outside of the United States represented 32% and 29% of total revenues for the quarters ended September 28, 2001 and September 29, 2000, respectively. Revenues from sales outside the United States increased by 43% from $10.8 million for the quarter ended September 29, 2000 to $15.4 million for the quarter ended September 28, 2001. The increase in revenues from sales outside the United States for the quarter ended September 28, 2001 was primarily attributable the increase in the size and productivity of our direct sales force and the resulting expansion of our customer base in these regions. In addition to the increase in revenues from sales outside the United States, our domestic sales continued to grow with an increase in total revenues of $6.5 million, or 25%, in the quarter ended September 28, 2001 over total revenues for the quarter ended September 29, 2000. While not as significant as the increase in our direct sales revenues, we also saw increases in revenue from our indirect sales channels across most geographic regions as compared to the quarter ended September 29, 2000. Our operating results from Europe and other regions are impacted by seasonal reductions in business activity in the summer months; however, to date, the impact has not been material. A majority of our revenues are denominated in U.S. Dollars, the currency in which we report our operating results. We also collect a portion of our revenues in currencies other than the U.S. Dollar such as Canadian Dollars, British Pounds Sterling, German Marks, French Francs, Australian Dollars and Japanese Yen. We expect an increasing portion of our revenues to be denominated and collected in the Single European Currency (the "Euro") in the future. During the quarter ended September 28 2001, approximately 4% of our revenues were denominated and collected in currencies that will be denominated and collected in the Euro. To date, the foreign exchange gains and losses on transactions and revenues reported by those subsidiaries to be denominated in the Euro have not been significant nor have any costs we have incurred related to the Euro conversion. Translation adjustments from consolidation of such foreign operations are presented within other comprehensive income (loss). 22 Cost of Revenues Cost of revenues increased 14% to $12.7 million, or 26% of total revenues, for the quarter ended September 28, 2001 from $11.1 million, or 30% of total revenues, for the quarter ended September 29, 2000. The absolute dollar increase in cost of revenues was primarily attributable to a $1.2 million increase in the amortization of developed technologies which was attributable to the push down adjustments to our financials which were recorded in the quarter ended September 28, 2001. Excluding the effect of the increase in amortization of developed technologies, the cost of revenues was relatively unchanged. This is largely attributable to a corporate-wide initiative to manage costs while supporting revenue growth, and increased productivity across most functional areas. Cost of licensing revenues. Cost of licensing revenues consists primarily of materials, product packaging, distribution costs, related fulfillment personnel and third party royalties. The cost of licensing revenues increased 49% to $1.5 million, or 5% of licensing revenues, for the quarter ended September 28, 2001 from $1.0 million, or 4% of licensing revenues, for the quarter ended September 29, 2000. The absolute dollar increase in cost of licensing revenues was primarily due to the license revenue mix and the increased volume of shipments during the quarter ended September 28, 2001. We expect cost of licensing revenues to increase in absolute dollars and as a percentage of total revenues because of costs incurred with new product releases, increased order fulfillment costs, new packaging of our products and printing costs associated with revised documentation materials. Cost of maintenance, support and services revenues. Cost of maintenance, support and services revenues consists of personnel and related overhead costs for technical support, training, consulting and maintenance services and the cost of materials delivered with enhancement releases. Cost of maintenance, support and services revenues decreased by 1% to $9.9 million, or 57% of maintenance, support and services revenues, for the quarter ended September 28, 2001 from $10.0 million, or 72% of maintenance, support and services revenues, for the quarter ended September 29, 2000. The decline in cost of maintenance, support and services revenues as a percentage of maintenance, support and services revenues was primarily attributable to an increased use of company personnel rather than sub-contracted consultants, which generally have higher costs and lower margins than if we perform the services ourselves. In addition, the gross margins of our technical support group have improved as a result of the more efficient delivery of the majority of our support services. This decline was offset by the costs associated with increased headcount to support our service activities. Cost of maintenance, support and services revenues may vary between periods because of the mix of services we provide and the extent to which we use outside consultants to assist us in earning revenue. We expect the cost of maintenance, support and services revenue to continue to grow in absolute dollars in the future as we continue to expand our customer support and professional services organizations to meet our customers' demands for our services. Amortization of Developed Technologies. Amortization of developed technologies increased by $1.2 million to $1.3 million, or 3% of total revenues, for the quarter ended September 28, 2001 from $53,000 for the quarter ended September 29, 2000. The increase in amortization of developed technologies was attributable to the push down of the net fair value of our intangible assets of $29.4 million acquired by New SAC on November 22, 2000, which included $15.2 million related to developed technologies. Effective November 23, 2000, we began amortizing these developed technologies over 36 months. Amortization of developed technologies prior to November 22, 2000, and included in the quarter ended September 29, 2000, comprised the amortization of developed technologies arising from push down accounting of other intangibles as a result of prior share transactions between Seagate Software Holdings, Inc. and Seagate Technology. These intangibles were revalued as part of the New SAC Transaction. Gross Profit Our gross profit as a percentage of total revenues increased from 70% for the quarter ended September 29, 2000 to 74% for the quarter ended September 28, 2001. The increase in our gross profit was attributable to 23 increased margins for the majority of revenue sources and across most geographic regions compared to September 29, 2000 and the year ended June 29, 2001. Operating Expenses Sales and Marketing. Sales and marketing expenses include salaries, commissions and bonuses earned by sales and marketing personnel, advertising and product promotional activities, travel, related facilities and other costs. Sales and marketing expenses increased 24% to $21.1 million, or 44% of total revenues, for the quarter ended September 28, 2001 from $17.1 million, or 46% of total revenues, for the quarter ended September 29, 2000. The absolute dollar increase in sales and marketing expenses was primarily associated with increased personnel costs, as a result of increased headcount in our sales force, and higher commissions associated with increased revenues. The decrease in sales and marketing expense as a percentage of total revenues was primarily attributable to the increase in productivity of our sales force which resulted in revenues growing at a faster rate than sales and marketing costs. We expect sales and marketing expenses to increase in absolute dollars and to vary as a percentage of total revenues as we continue to increase our direct sales force headcount and promote our products and services. Research and Development. Research and development expenses consist primarily of personnel and related costs associated with the development of new products, the enhancement and localization of existing products, quality assurance and testing. Research and development expenses remained constant at $6.7 million for each of the quarters ended September 28, 2001 and September 29, 2000. However, research and development costs varied as a percentage of total revenues, representing 14% of total revenues for the quarter ended September 28, 2001 and 18% of total revenues for the quarter ended September 29, 2000. The decrease in research and development costs as a percentage of total revenues was the result of revenues increasing at a greater rate than research and development costs. In absolute dollars, research and development costs have increased as a result of personnel costs resulting from additional headcount, which was offset in part by efficiencies in our product management group. We expect research and development expenses to continue to increase in absolute dollars and vary as a percentage of total revenues in the future as we continue to invest in our products. General and Administrative. General and administrative expenses consist primarily of personnel costs for finance, legal, human resources, information systems and other administrative costs, including bad debt expense. General and administrative expenses increased 14% to $4.8 million, or 10% of total revenues, for the quarter ended September 28, 2001 from $4.2 million, or 11% of total revenues, for the quarter ended September 29, 2000. The increase in absolute dollars was primarily attributable to additional costs related to certain outside services and bad debt expense in the quarter ended September 28, 2001. We expect general and administrative expenses to vary in absolute dollars and as a percentage of total revenues as we continue to grow our company. Amortization of Goodwill and Other Intangibles. Amortization of goodwill and other intangibles increased 52% to $589,000 for the quarter ended September 28, 2001 from $389,000 for the quarter ended September 29, 2000. As a percent of total revenues, amortization of goodwill and other intangibles remained constant. We expect our quarterly level of amortization expense to be substantially the same for the remainder of fiscal 2002, as that recorded during the quarter ended September 28, 2001. The amortization of other intangibles for the quarter ended September 28, 2001 is attributable to the push down of the net fair value of our intangible assets of $29.4 million acquired by New SAC on November 22, 2000, which included $7.1 million related to other intangibles, which represented assembled workforce. Effective November 23, 2000, we began amortizing assembled workforce over 36 months. Amortization of goodwill and other intangibles prior to November 22, 2000, and included in the quarter ended September 29, 2000, comprised the amortization of goodwill and other intangibles arising from push down accounting of goodwill and other intangibles as a result of prior share transactions between Seagate Software Holdings and Seagate Technology. These intangible assets were revalued as part of the New SAC Transaction. 24 On June 29, 2001, the Financial Accounting Standards Board approved the issuance of Statement No. 142 ("SFAS 142"), which changes the accounting for indefinite life intangibles from an amortization method to an impairment-only approach. We are currently assessing the impact of SFAS 142 on our financial statements. Restructuring Costs. Restructuring charges of $573,000, representing 2% of total revenues, were incurred during the quarter ended September 29, 2000. The charges related to the closure of eight offices in Europe and were part of a restructuring plan announced in September 2000 to consolidate the European sales organization into fewer locations. The charges were primarily comprised of costs related to the termination of office leases and other related office closure costs, as well as severance and benefits due to nine sales and marketing employees who were terminated in September 2000. As at September 28, 2001, amounts remaining accrued but unpaid were not material. We believe this restructuring was not significant and will not have a material impact on our future revenues, operating costs or operating results. There were no restructuring charges during the quarter ended September 28, 2001. Interest and Other Income (Expense), Net. Interest and other income (expense), net was comprised of the following (in thousands): For the quarters ended -------------------------- September 28, September 29, 2001 2000 ------------- ------------- Net interest income............................... $782 $255 Other income (expense)............................ (53) (33) ---- ---- Total interest and other income (expense), net. $729 $222 ==== ==== Net interest income increased by approximately $527,000 during the quarter ended September 28, 2001. Net interest income fluctuates depending on fluctuations in Seagate Technology LLC's in-house portfolio yield rate, LIBOR, the general level of interest rates in the United States, our net outstanding loan balance receivable from or payable to Seagate Technology LLC, and our average cash and cash equivalents. Historically, net interest income was primarily attributable to interest earned on balances receivable under the revolving loan agreement. Interest income from this loan balance was approximately $301,000 and $242,000 during the quarters ended September 28, 2001 and September 29, 2000, respectively. During the quarter ended September 28, 2001, we also received non-recurring interest payments on tax refunds that resulted from the carry back of losses in foreign jurisdictions. We expect that for the remainder of fiscal 2002, the interest previously earned from balances receivable under the revolving loan agreement will be replaced by interest earned on our cash and cash equivalents. Other income (expense) was comprised of net foreign currency exchange gains and losses, which represent the impact of foreign currency fluctuations on the translation of foreign currency transactions into U.S. Dollars and varies depending upon currency exchange rates. Income Taxes. We recorded an income tax provision of $502,000 at an effective rate of 17% for the quarter ended September 28, 2001 compared with an income tax benefit of $726,000 at an effective rate of 25% for the quarter ended September 29, 2000. The tax provision for the quarter ended September 28, 2001 reflects increased taxable income in both domestic and foreign jurisdictions. A valuation allowance has been provided against the deferred tax assets arising from temporary differences and operating losses carried forward due to the uncertainty that they will be realized. The tax benefit for the quarter ended September 29, 2000 included benefits recorded during the period from July 1, 2000 to September 29, 2000 as a result of the tax allocation agreement with Seagate Technology. Because of the termination of the tax allocation agreement on November 22, 2000, no such benefits were included in the determination of the tax expense for the quarter ended September 28, 2001. 25 LIQUIDITY AND CAPITAL RESOURCES Prior to the New SAC Transaction, Seagate Technology, as part of a general services agreement, provided cash management services for us. After the closing of the New SAC Transaction, New SAC continued to provide these services for us, through an affiliated company, Seagate Technology LLC. We began performing these cash management functions internally during the first quarter of fiscal 2002. At September 28, 2001, we had $46.0 million in cash and cash equivalents, an increase of $11.6 million, or 34%, from $34.4 million as of June 29, 2001. The majority of our cash and cash equivalents are denominated in U.S. Dollars. A small portion of our cash balances are denominated in the local currencies of our foreign operations, including Canadian Dollars, British Pounds Sterling, Japanese Yen and other currencies. All of our cash is maintained in accounts with high credit quality financial institutions and our cash equivalents in highly rated money market instruments. The increase in cash and cash equivalents at September 28, 2001 was attributable to the repayment of the remaining balance of the loan receivable by Seagate Technology LLC under the revolving loan agreement, being $4.3 million, and the net receipt of approximately $6.2 million of income tax refunds from tax authorities. Prior to fiscal 2001, our operations were financed by borrowings from Seagate Technology. These borrowings were available to us under a revolving loan agreement with Seagate Technology that was subsequently amended on July 4, 2001 with Seagate Technology LLC. The revolving loan agreement provides for maximum outstanding borrowings of up to $15.0 million and expires on July 4, 2002. If not paid earlier, the loan is payable or receivable upon termination of the agreement. While the funds were available for use, we did not borrow any amounts under the revolving loan agreement for fiscal 2001 or for the quarter ended September 28, 2001. Net cash provided by operating activities was $9.3 million and $1.0 million for the quarters ended September 28, 2001 and September 29, 2000, respectively. The cash provided by operating activities in the quarter ended September 28, 2001 was primarily attributable to the net receipt of approximately $6.2 million of income tax refunds from tax authorities and earnings from operations of $4.8 million after non-cash expenses. The cash provided by operating activities in the quarter ended September 29, 2000 was the result of the net change in operating working capital offset by a cash operating loss of approximately $600,000. Net cash used in investing activities was $1.6 million and $1.1 million for the quarters ended September 28, 2001 and September 29, 2000, respectively. Net cash used in investing activities in both periods was primarily for new office facilities, leasehold improvements and the purchase of computers, furniture and office equipment to support our expansion. For fiscal 2002, we intend to invest approximately $14.5 million in capital assets. As at September 28, 2001, we had incurred approximately $1.6 million of expenditures to date. These anticipated capital expenditures include leasehold improvements at office locations, computer equipment and enhancements to our internal financial information systems. Net cash provided by financing activities was $3.7 million and $1.3 million for the quarters ended September 28, 2001 and September 29, 2000, respectively. The net cash provided by financing activities for the quarter ended September 28, 2001 was attributable to the repayment of the remainder of the receivable balance due from Seagate Technology LLC of $4.3 million, which was offset by net operating borrowings from Seagate Technology LLC of $871,000, and cash received from stock option exercises. The net cash provided by financing activities for the quarter ended September 29, 2000 was attributable to cash received from stock option exercises and net borrowings from Seagate Technology under the revolving loan agreement. We believe our combined sources of financing including current cash balances, available borrowings from Seagate Technology LLC under the revolving loan agreement, and cash flows generated from our operations, will be sufficient to meet our anticipated cash needs for working capital, capital expenditures and lease commitments for at least the next 12 months. Should we require additional financing that is not available from Seagate Technology LLC on terms that are satisfactory to us, we may seek additional equity and financing from other sources, subject to the concurrence by lenders who financed the New SAC Transaction. As part of the 26 closing of the New SAC Transaction, we guaranteed the debt used to finance the New SAC Transaction and pledged a majority of our assets. As a result of restrictive covenants under the debt agreement, our ability to raise additional debt or equity from other sources may be limited. Although our assets have been pledged and our company, along with other subsidiaries of New SAC, guaranteed debt in connection with the New SAC Transaction, New SAC will not require our cash flow to be used to service the obligations pursuant to the senior secured credit facility and the senior subordinated notes. We believe that none of our obligations under the guarantees or asset pledge are likely to be invoked. Recent Pronouncements On June 29, 2001, the Financial Accounting Standards Board approved the issuance of Statements of Financial Accounting Standards No. 141 ("SFAS 141"), "Business Combinations", and No. 142 ("SFAS 142"), "Goodwill and Other Intangible Assets". SFAS 141 requires all business combinations initiated after July 1, 2001 to be accounted using the purchase method of accounting for business combinations and includes new criteria for recognizing intangibles separately from goodwill. Under SFAS 142, which is effective for all fiscal years beginning after December 15, 2001, goodwill and other intangible assets with indefinite lives are no longer amortized but are reviewed at least annually for impairment. Separate intangible assets that are deemed to have a definite life will continue to be amortized over their estimated useful life. We are still assessing the impact of these Statements on our consolidated results of operations, financial position and cash flows. 27 Factors Affecting Future Operating Results You should be alerted that the following risks and uncertainties could affect and in some instances in the past have affected our actual results and could cause our results for future periods to differ materially. Additional risks and uncertainties of which we are unaware or that we currently deem immaterial also may become important factors and may adversely affect our results of operations, financial condition or business. Risks Associated with the New SAC Transaction As a result of the New SAC Transaction closing, our business could be harmed because: . we have pledged a majority of our assets to guarantee the debt obligation used to finance the New SAC Transaction, which could impair our ability to raise additional capital or debt; . we may not continue to have access to the same level of administrative services and support from Seagate Technology LLC after the New SAC Transaction due to the more limited resources of Seagate Technology LLC, which may be a result of the burden of servicing the debt used to finance the New SAC Transaction, and we may incur additional changes or expenses to provide these services internally or obtain them from a third party; and . we may continue to rely on our parent company and its affiliates to provide financing for some of our operating and capital needs. Risks from Restrictions under the Covenants of the Debt Financing of the New SAC Transaction New SAC and certain of its subsidiaries, including our company and certain of our subsidiaries, are guarantors under the senior credit facilities and senior subordinated notes used to finance the New SAC Transaction. In addition, the majority of New SAC's and certain of its subsidiaries assets, including a majority of our assets and our capital stock held indirectly by New SAC, have been pledged against the debt under the senior credit facility. New SAC, and certain of its subsidiaries, including our company and certain of our subsidiaries, have agreed to certain covenants, including restrictions on future equity and borrowing transactions, business acquisitions and disposals, making certain restricted payments and dividends, making certain capital expenditures, incurring guarantee obligations and engaging in mergers or consolidations. Further, our company, as part of the consolidated group, is subject to certain financial covenants, which are assessed on the consolidated operating results and financial position of New SAC and its subsidiaries. New SAC is highly leveraged and has significant debt service obligations. If New SAC is unable to meet its debt obligations, we may be required to pay amounts due under these debt agreements and may need to liquidate assets or New SAC may need to sell its interests in our company as a whole to meet its obligations. If New SAC is unable to meet the consolidated financial covenants under the debt agreements, early repayment of debt may force us and certain of our consolidated subsidiaries to contribute to the debt payments under the guarantees and pledge obligations. The restrictive covenants under the debt agreements may prevent us from making acquisitions, consolidations and certain capital expenditures, if approval from the lenders is not obtained. We may be unable to obtain debt or other financing to support our liquidity requirements and growth if waiver approval of the debt covenants cannot be obtained or if New SAC is unable to provide additional financing to our company. 28 We Remain Liable to Third Parties after the New SAC Transaction and the Merger In the New SAC Transaction, Seagate Technology sold all of its operating assets (including our company) to New SAC, and New SAC and we have agreed to assume and indemnify VERITAS for substantially all liabilities arising in connection with our operating assets. As a result, we continue to face possible liabilities for actions, events or circumstances arising or occurring both before and after the New SAC Transaction and the Merger. Some areas of potential liability include: . tax liabilities; . obligations under federal, state and foreign pension and retirement benefit laws; and . existing and future litigation. As a result of our obligations to indemnify VERITAS, we could experience a material adverse effect on our business and financial performance. Risk from Composition of our Board of Directors As a result of the New SAC Transaction, the composition of our board of directors has changed. Upon the closing of the New SAC Transaction in November 2000, our company became a majority owned subsidiary of Seagate Software (Cayman) Holdings, a wholly owned subsidiary of New SAC. As a result of the change in ownership, New SAC controls more than 85% of our common stock on a fully diluted basis and has appointed three of the six members of our board of directors of which two of the remaining directors are officers of New SAC. Through its influence on our board of directors and as majority stockholders, New SAC has the ability to change the direction of our business, our operating budget and possible acquisition or sales of our company. Revenue Growth and Economic Conditions The revenue growth and profitability of our business depend on the overall demand for computer software and services, particularly in the business intelligence and information infrastructure segments. If our customers experience recession or other economic conditions which impact their operating budgets, they may delay or cancel purchases of our software, which would reduce our revenues and cause our business to suffer. We cannot predict what impact the recent economic slowdown in the United States will have on the business intelligence market or our business in particular, but it may result in fewer purchases of licenses of our software or substitution to our lower priced configurations by customers who previously licensed our higher priced configurations. If the current economic slowdown continues, our business, operating results and financial condition could be materially, adversely affected. Management of Growth Our future operating results will depend on our ability to manage growth, continuously hire and retain significant numbers of qualified employees, and accurately forecast revenues and control expenses. To manage our growth and expansion, we need continuously to improve and implement our internal systems, processes and controls. If we are unable successfully to do so then our business, operating results and financial condition could be materially adversely affected. Forecasting of Revenue Our management and sales force use a "pipeline" system, a common industry practice, to forecast sales and trends in our business. Our sales personnel monitor the status of all proposals, such as the date on which they estimate that a customer will make a purchasing decision and the potential dollar amount of the sale. We aggregate these estimates periodically in order to generate an analysis of our sales pipeline. While this pipeline 29 analysis provides us with some guidance in business planning and budgeting, our estimates are necessarily speculative and may not consistently correlate to revenues in a particular quarter or over a longer period of time. Variations in the rate and timing of conversion of our pipeline into actual revenue could cause us inaccurately to plan or budget and thereby adversely affect our business. In particular, a slowdown in the economy may cause purchasing decisions to be delayed, reduced in amount or cancelled which will adversely affect the overall rate and timing of conversion of our pipeline into actual revenue, so that our business, operating results and financial condition could be materially adversely affected. Dependence on Key Personnel and Hiring and Retention of Employees Our future performance depends to a significant degree upon the continued service of our key members of management including particularly our President and Chief Executive Officer, Gregory B. Kerfoot, our Chief Operating Officer, William Gibson, and our Chief Financial Officer, Eric Patel, as well as other of our marketing, sales and product development personnel. We do not maintain key man insurance on any of our officers or key employees. None of our officers or key employees is bound by an employment agreement for any specific term. The loss of one or more of our key personnel may have a material adverse effect on our business, operating results and financial condition. We believe our future growth and success depends upon our ability to attract, train and retain highly skilled management, marketing, sales and product development personnel. We have experienced intense competition for such personnel and there can be no assurance that we will be able to retain our key employees or that we will be successful in attracting, assimilating and retaining them in the future. If we cannot successfully hire and retain qualified employees, our business, operating results and financial condition would be materially adversely affected. Rights to use Software Licensed to us by Third Parties We occasionally license certain technologies from third parties to be used in our products, generally on a non-exclusive basis. The termination of such licenses, or the failure of the third-party licensors adequately to maintain or update their products, could delay our ability to ship certain of our products while we seek to implement alternative technology offered by other sources. In addition, alternate technology may not be available on commercially reasonable terms or at all. If we are unable to obtain necessary or desirable third-party technology licenses our business, operating results and financial condition could be materially adversely affected. Risks from Potential Fluctuations in Annual and/or Quarterly Operating Results We often experience a high volume of sales at the end of our quarter. Therefore, it may be late in the quarter before we are able to determine that our costs are disproportionate to our actual sales. If this were to happen, we would not be able to reduce these costs in a timely manner and, consequently, we may experience a net loss or our net income may be reduced. In addition, our operating results have been and, in the future, may be subject to significant quarterly fluctuations as a result of a number of other factors including: . general weakening of the economy resulting in a decrease in the overall demand for computer software and services; . disruption and delay of business processes generally due to man-made or natural disasters, such as the terrorist attack of September 11; . the size and timing of orders from and shipment of products to major customers; . our ability to develop, introduce and market new products and product enhancements in a timely fashion; . market acceptance of and demand for business intelligence and enterprise reporting software, generally, and our products in particular; 30 . the length of our sales cycles; . personnel changes; . our success in expanding our direct sales force and increasing our indirect distribution; . changes in the prices of our products and our competitors' products; . the mix of products and services of our customer orders, which can affect the timing of our revenue recognition; . the amount of customization required for our customer orders, which can affect the timing of our revenue recognition; . Our ability accurately to predict the rate and timing of conversion of our direct sales "pipeline" into actual revenue; . the impact of changes in foreign currency exchange rates on the cost of our products and the effective price of such products to foreign consumers; . changes in our operating expense; . competition and consolidation in our industry; . the timing of new product releases; and . seasonal factors, such as our typically lower pace of sales in our first fiscal quarter. Risks of Revenue Concentration We currently obtain most of our revenue from a limited number of software products and anticipate this to be the case in the foreseeable future. Sales to a small number of customers generate a disproportionate amount of our revenues. For example, we derived 11% and 23% of our total revenues from sales to Ingram for the quarters ended September 28, 2001 and September 29, 2000, respectively. If Ingram reduces its purchases from us our business, financial condition and results of operations would be materially adversely affected unless we substantially increase sales to other customers. Because our contracts with Ingram and other customers do not require them to purchase any specified number of software licenses from us, we cannot be sure that our more significant customers will continue to purchase our products at their current levels. Risks Associated with Long Sales Cycle To date, our customers have typically invested substantial time, money and other resources and involved many people in the decision to license our software products, including proprietary Crystal Reports, Crystal Enterprise, Crystal Info and Holos. As a result, we may wait six to nine months after the first contact with a customer for that customer to place an order while they seek internal approval for the purchase of our products. During this long sales cycle, events may occur that affect the size, timing or even completion of the order. For example, the customer's budget and purchasing priorities may change, or new competing technology may enter the marketplace. We may lose sales or experience reduced sales as the result of this long sales cycle, which would reduce our revenues. Risks Associated with Relying on Sales Staff, Channel Partners and Strategic Relationships We sell and support our products through: . sales staff; . third party distributors; and . OEMs. 31 We also have a strategic relationship with Microsoft that enables us to bundle our products with Microsoft's products, and we have developed and are developing certain utilities and products to be a part of Microsoft's products. If Microsoft reduces the nature and extent of its relationship with us and instead develops a relationship with one of our competitors, our business, operating results and financial condition in the long term may be impacted. We have made significant expenditures in recent years to expand our sales and marketing force. Our future success will depend in part upon the productivity of our sales and marketing force. We believe that our ability to continue to attract, integrate, train, motivate and retain new sales and marketing personnel will also affect our success. We face intense competition for sales and marketing personnel in the software industry, and we cannot be sure that we will be successful in hiring and retaining such personnel in accordance with our plans. Even if we hire and train sufficient numbers of sales and marketing personnel, we cannot be sure that our recent and other planned expenses will generate enough additional revenues to exceed these costs. We generate a substantial portion of our revenues by selling our products to distributors and OEMs. Our distributors and OEMs decide whether or not to include our products with those they sell and generally can carry and sell product lines that are competitive with ours. Because distributors and OEMs carry other product lines and are not required to make a specified level of purchases from us, we cannot be sure that they will prioritize selling our products. These distributors are also generally entitled to terminate their relationship with us without cause. Our business, financial results and operating condition would be materially adversely affected if some or all of our current distributors and OEMs discontinued selling our products and we failed to find comparable replacements. New Product Development and Technological Change Our products are used in combination with other software. Our future success depends on our ability to continue to support a number of popular operating systems and databases. The emergence of new industry standards in related fields may adversely affect the demand for our existing products. This could happen, for example, if new web standards and technologies emerged that were incompatible with customer deployments of our applications. Our applications run primarily on the Microsoft operating systems. Therefore, our ability to increase sales currently depends on the continued acceptance of the Microsoft's operating system products. We cannot currently market all of our current business intelligence applications to potential customers who use Unix operating systems as their application server. Although we have invested substantial resources to develop a complete Unix product line, we cannot be certain that we will be able to introduce such a product line on a timely or cost-effective basis or at all. Business intelligence applications are inherently complex, and it can take a long time to develop and test major new products and product enhancements. In addition, customers may delay their purchasing decisions because they anticipate that new or enhanced versions of our products will soon become available. We cannot be sure that we will succeed in developing and marketing, on a timely and cost-effective basis, product enhancements or new products that respond to technological change, introductions of new competitive products or customer requirements, nor can we be sure that our new products and product enhancements will achieve market acceptance. The markets for our products are characterized by rapidly changing technology, changing customer needs, evolving industry standards and frequent new product introductions and enhancements. Our future success therefore will depend on our ability to design, develop, test and support new software products and enhancements on a timely and cost-effective basis. If we do not respond to changing market conditions, emerging industry standards and changing customer requirements by developing and introducing new products in a timely manner, then our business, operating results or financial condition could be materially adversely affected. 32 Risks of Systems Failures Our operations are dependent on our ability to protect our computer equipment and the information stored in our databases from damage by catastrophic events such as fire, natural disaster, power loss, telecommunications failures and unauthorized intrusion. We believe that we have taken prudent measures to reduce the risk of interruption in our operations. However, we cannot be sure that these measures are sufficient. Any damage or failure that causes interruptions in our operations could have a material adverse effect on our business, results of operations and financial condition. For example, although we maintain business insurance, our operations may be subject to some disruption that is not covered under our policies or the dollar amount of the damages may exceed the applicable coverage limits. Risks from International Operations We have significant international operations including development facilities, sales personnel and customer support operations. We derived 32% and 29% of our total revenues from sales outside of the United States for the quarters ended September 28, 2001 and September 29, 2000, respectively. Our international operations are subject to certain inherent risks including: . fluctuations in currency exchange rates; . uncertainties and potential disruption due to the currency conversion to the Euro in many European countries; . import and export restrictions, as well as tariffs; . lack of acceptance of localized products; . longer payment cycles for sales in certain foreign countries; . difficulties in staffing and managing international operations; . seasonal reductions in business activity in the summer months in Europe and certain other countries; . increases in tariffs, duties, price controls, other restrictions on foreign currencies or trade barriers imposed by foreign countries; . potentially adverse tax consequences; . management of an enterprise spread over various countries; and . the burden of complying with a wide variety of foreign laws. These factors could have a material adverse effect on our business, operating results and financial condition in the future. In addition, we intend to continue to invest resources to expand our sales and support operations into strategic international locations. If the international revenues generated by these expanded operations are not adequate to offset the expense of establishing these foreign operations then our business, operating results and financial condition could be materially harmed. Our products are generally priced in U.S. Dollars even when sold to customers who are located outside of the United States. Currency instability in foreign financial markets may make our products more expensive than products sold by other manufacturers that are priced in one of the effected currencies. Therefore, foreign customers may reduce purchases of our products. Risks from Conversion to Euro On January 1, 1999, certain member states of the European Economic Community fixed their respective currencies to a new currency, the Euro. On that day, the Euro became a functional legal currency within these countries. Until December 31, 2001, business in these countries will be conducted both in the existing national 33 currency, such as the French Franc or the German Mark, as well as the Euro. Companies operating in or conducting business in these countries will need to ensure that their financial and other software systems are capable of processing transactions and properly handling the existing currencies and the Euro. In July 2001, we began conducting sales and paying expenses in the Euro. Although the introduction and use of the Euro has not had a material adverse impact on our financial condition to date, there can be no assurance that it will not have such an impact in the future. Dependence on Proprietary Technology Our success is heavily dependent on our proprietary technology. We rely primarily on the following to protect our proprietary rights: . patents; . copyrights; . trademarks and trade secret rights; . state and common law trade secret laws; . confidentiality procedures; . employee and third party nondisclosure agreements; and . licensing restrictions. Such efforts provide only limited protection. We also rely in part on shrink-wrap licenses that are not signed by end users and, therefore, may be unenforceable under the laws of certain jurisdictions. Even though we take these steps, we have only limited protection for our proprietary rights in our software, which makes it difficult to prevent third parties from infringing upon our rights. Someone may be able to copy or otherwise obtain and use our products and technology without authorization. Policing unauthorized use of our products is difficult. Although we cannot determine the extent of existing piracy of our products, we expect that software piracy will be a persistent problem. Third parties may also develop similar technology independently. We believe that effective protection of intellectual property rights is unavailable or limited in certain foreign countries. In addition, the laws of many countries do not protect our proprietary rights to as great an extent as the United States. Our competitors may successfully challenge the validity or scope of our patents, copyrights and trademarks. We cannot be sure that our patents, copyrights and trademarks will provide us with a competitive advantage or that our competitors will not design around any patents issued to us. We are not aware that any of our products infringe upon the proprietary rights of third parties, but, in the future, third parties may claim that our current or future products infringe that party's rights. We believe that software product developers will be increasingly subject to claims of infringement as the functionality of products in our industry segment overlaps. If we were subject to a claim of infringement, regardless of the merit of our defense, such claim would have the following impacts on us that could have a material adverse effect on our business, operating results or financial condition in the following ways: . require costly litigation to resolve; . absorb significant management time; . require us to enter into unfavorable royalty or license agreements; . require us to cease selling our products; 34 . require us to indemnify our customers; or . require us to expend additional development resources to redesign our products. Government Regulation May Impact Our Business Due to increasing use of the Internet and the dramatically increased access to personal information, the U.S. federal and various state and foreign governments have proposed increased limitations on the collection and use of personal information of users of the Internet and other public data networks. Although we attempt to obtain permission from users prior to collecting or processing their personal data, new laws or regulations governing personal privacy may change the ways in which we and our customers and affiliates may gather this personal information. In addition, in Europe, the European Union Directive on Data Protection, a comprehensive administrative and regulatory program, currently limits the ability of companies to collect, store and exchange personal data with other entities. Our growing business, eBusiness and our marketing strategy depend upon our receiving personal information about subscribers. Privacy concerns may cause some potential subscribers to forego subscribing to our service. If new laws or regulations prohibit us from using information in the ways that we currently do, or if users opt out of making their personal preferences and information available to us and our affiliates, this could have a material adverse effect on our business, operating results and financial condition. If personal information is misused by us, our legal liability may be increased and our growth may be limited. Our success depends on increased use of the Internet for eCommerce and other commercial and personal activities. Consumers and businesses may choose not to use the Internet for a number of reasons, including: . internet access costs; . inconsistent service quality; . unavailability of cost-effective, high-speed service; . perceived security risks, such as a lack of confidence in encryption technology; and . privacy concerns. In addition, governmental agencies and legislators may generate new laws and regulations covering issues such as export, obscenity, freedom of expression, pricing, content and quality of products and services, copyright and other intellectual property issues and taxation. Such legislation or rule making could dampen the growth in Internet use generally and decrease the acceptance of the Internet as a commercial medium. If use of the Internet decreases, some of our customers may purchase fewer licenses for our software products and our operating results would be harmed. Software Product Errors or Defects Software products as complex as those we offer frequently contain undetected errors, defects, failures or viruses especially when first introduced or when new versions or enhancements are released or are configured to individual customer systems. Despite product testing, our products may contain undetected defects, errors or viruses. If our products have errors, they could: . cause a negative customer reaction that could reduce future sales; . generate negative publicity regarding us and our products; . harm our reputation; . reduce or limit customers' adoption of our products; . require us to incur additional service and warranty costs; . require us to make extensive changes to the product; 35 . require us to divert additional development resources; or . result in customers' delaying their purchase until the errors or defects have been remedied, which would cause our revenues to be reduced or delayed. Any of these occurrences could have a material adverse effect upon our business, operating results or financial condition. Our license agreements with our customers typically contain provisions designed to limit our exposure to potential product liability claims. Existing or future federal, state or local laws or ordinances or unfavorable judicial decisions may make these provisions ineffective. Because our products are used in system management, resource optimization and business intelligence applications, our liability could be substantial if we receive an unfavorable judgment. In addition, our insurance against product liability risks may not be adequate to cover a potential claim. These factors could have a material adverse effect upon our business, operating results or financial condition. Facing Risks of Litigation On November 10, 1997, Vedatech commenced an action in the Chancery Division of the High Court of Justice in the United Kingdom against Crystal Decisions (UK) Limited, a wholly owned subsidiary of Crystal Decisions. The original pleading alleged a breach of an oral agreement and infringement of a Vedatech's U.K. copyright in one of our products and sought monetary and injunctive relief. On August 22, 2000, Vedatech requested and obtained permission from the court to amend its action to include claims for unjust enrichment, unlawful interference and quantum meruit. On May 9, 2001, Vedatech was given further leave to amend its pleading. Vedatech seeks to enjoin Crystal Decisions (UK) Limited from infringing the U.K. copyright and seeks forfeiture to Vedatech of all infringing software copies. Of the relief sought, the only claim that has been settled is a claim for JPY 26,624,181 (approximately U.S. $240,000) for unpaid invoices. We have hired local counsel in the U.K., reviewed documents, conducted interviews and participated in the discovery process. Taking into account our counterclaim (which is approximately U.S. $200,000) and a deposit with the court of an amount equal to U.S. $200,000, we have offered Vedatech U.S. $400,000 in settlement of its quantum meruit claim. The court has granted Vedatech's request to delay commencement of trial until February of 2002 with the caveat that the hearing of the trial will be split between liability and quantum (if required). We have defenses to all the causes of action, including the claim for quantum meruit, and we intend vigorously to defend the actions. Were an unfavorable outcome to arise, there can be no assurance that such outcome would not have a material adverse affect on our liquidity, financial position or results of operations. The outcome of this matter and amount of related claims are not determinable at this time. In addition to the foregoing, we are subject to other litigation in the ordinary course of our business. While we believe that the ultimate outcome of these matters will not have a material adverse effect on us, the outcome of these matters is not determinable and negative outcomes may adversely affect our financial position, liquidity, or results of operations. There is no established trading market for our common stock, and we do not expect that any trading market will be established. Our common stock is not listed on any stock exchange, over-the-counter market or other quotation system. We have not registered shares of our common stock for sale to the public or registered for resale shares held by our stockholders or that may be acquired by our optionees. We do not expect to register our common stock for sale to the public or to apply for quotation of our shares on any exchange, over-the-counter market or quotation system. As a result, a purchaser of our common stock will not be able to dispose of the shares the purchaser acquires from us unless the purchaser can rely on an applicable exemption from registration, such as Rule 144 under the Securities Act of 1933. We may not comply with the criteria required for a holder of our common stock to utilize a given exemption. 36 In the event that a trading market for our common stock develops, the market prices of our common stock will likely be subject to substantial price and volume fluctuations due to a number of factors, many of which will be beyond our control, which may prevent our shareholders from reselling our common stock at a profit. The securities markets have experienced significant price and volume fluctuations in the past, and the market prices of the securities of technology companies have been especially volatile. This market volatility, as well as general economic, market or political conditions, could reduce the market price of our common stock in spite of our operating performance. In addition, our operating results could be below the expectations of investment analysts and investors, and in response the market price of our common stock could decrease significantly. Investors may be unable to resell their shares of our common stock at or above the purchase price paid by the investors. In the past, companies that have experienced volatility in the market price of their stock have been the object of securities class action litigation. If we become the object of securities class action litigation, it could result in substantial costs, liabilities and a diversion of management's attention and resources. 37 Item 3. Quantitative and Qualitative Disclosures About Market Risk The following discusses our exposure to market risk related to changes in interest rates, equity prices and foreign currency exchange rates. This discussion contains forward-looking statements that are subject to risks and uncertainties. Actual results could vary materially as a result of a number of factors including those set forth in Item 2--"Management's Discussion and Analysis of Financial Condition and Results of Operations--Factors Affecting Future Operating Results" section of this Form 10-Q. Interest Rate Risk Our exposure to market rate risk for changes in interest rates relates to our cash and cash equivalents and to our revolving loan agreement with Seagate Technology LLC as further described in Item 2--"Management's Discussion and Analysis of Financial Condition and Results of Operations--Liquidity and Capital Resources." At September 28, 2001, $37.9 million of our cash and cash equivalents were held in U.S. Dollar denominated bank deposits and short-term money market instruments. The remainder of our cash balances were denominated in the local currencies of our foreign operations. If cash from operations is not sufficient to fund working capital and operating activities, Seagate Technology LLC has agreed to provide financing to us through a revolving loan agreement. The revolving loan agreement provides for maximum outstanding borrowings of up to $15.0 million and was renewed on July 4, 2001. We had no outstanding borrowings under this agreement as of September 28, 2001. Our interest income and expense, will fluctuate depending on fluctuations in Seagate Technology LLC's in-house portfolio yield rate, LIBOR, the general level of interest rates in the United States, our net outstanding loan balance receivable from or payable to Seagate Technology LLC and fluctuations in our cash and cash equivalents balance. Sensitivity analysis is used to measure our interest rate risk. For the quarter ended September 28, 2001, a 100 basis-point change in interest rates would have resulted in a 2% variance in our net income. Equity Price Risk We do not have any investments in equity or debt securities traded in the public markets. Therefore, we do not currently have any direct equity price risk. Foreign Currency Risk A majority of our sales are in the United States and, therefore, are recorded in U.S. Dollars, the currency in which we report our operating results. We conduct a portion of our business in currencies other than the U.S. Dollar. The functional currency of most of our foreign operations is the local currency. Prior to July 2001, none of our foreign operations had significant transactions in the Euro. We implemented Euro-based transactions effective July 1, 2001 for the participating countries. To date, the foreign exchange gains and losses on transactions and revenues reported by our foreign subsidiaries have not been significant. In addition, since most of our foreign operations conduct business in their local currency, our earnings are not significantly impacted by fluctuations in exchange rates. Translation adjustments from consolidation of such foreign operations are presented within other comprehensive income (loss). We cannot provide an assurance that foreign currency denominated transactions will continue to be insignificant as revenues from the foreign operations increase or exchange rates fluctuate significantly. We cannot predict the effect of exchange rate fluctuations upon our future operating results. To date, we have not engaged in a foreign currency-hedging program to cover any exposure to which we may be exposed. Sensitivity analysis is used to measure our foreign currency exchange rate risk. For the quarter ended September 28, 2001, a combined variation of 10% of the exchange rates of the main currencies in which we conduct business would not have a material effect on our consolidated financial position, earnings or cash flow. 38 PART II OTHER INFORMATION Item 1. Legal Proceedings Refer to Part I. Financial Information, Note 13(a) to the Consolidated Financial Statements for description of Litigation. Item 6. Exhibits and Reports on Form 8-K (a) Exhibits. 10.1.3 1999 Stock Option Plan, as amended August 13, 2001 (b) Reports on Form 8-K Crystal Decisions, Inc. did not file any reports on Form 8-K during the quarter ended September 28, 2001 with the Securities and Exchange Commission. 39 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on November 13, 2001. CRYSTAL DECISIONS, INC. (Registrant) /s/ GREGORY B. KERFOOT By: _________________________________ (Gregory B. Kerfoot) President and Chief Executive Officer (Principal Executive Officer) /s/ ERIC PATEL By: _________________________________ (Eric Patel) Chief Financial Officer (Principal Financial and Accounting Officer) 40