Exhibit 10.88

                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated July 31, 2001 (the "Agreement"), by and between
Joseph G. Johnson ("Employee") and Aspect Communications Corporation
("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ Joseph Johnson              By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: Joseph G. (Sandi) Johnson            Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB),
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated February 16, 2000 (the "Agreement"), by and
between James T. Hirni ("Employee") and Aspect Communications Corporation
("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ James T. Hirni              By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: James T. Hirni                       Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB),
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



Via Inter-office Mail
- ---------------------

                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated July 31, 2001 (the "Agreement"), by and between
Betsy Rafael ("Employee") and Aspect Communications Corporation ("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ Betsy Rafael                By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: Betsy Rafael                         Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB),
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated April 3, 2001 (the "Agreement"), by and between
David Puglia ("Employee") and Aspect Communications Corporation ("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ David B. Puglia             By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: David B. Puglia                      Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB),
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated July 31, 2001 (the "Agreement"), by and between
Sussie Hereford ("Employee") and Aspect Communications Corporation ("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ S. Hereford                 By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: Susanne Hereford                     Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB),
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



Via Inter-office Mail
- ---------------------

                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated April 3, 2001 (the "Agreement"), by and between
John Viera ("Employee") and Aspect Communications Corporation ("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ John Viera                  By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: John Viera                           Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB),
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated May 25, 2000 (the "Agreement"), by and between
Kathy Trya ("Employee") and Aspect Communications Corporation ("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ Katherine L. Tyra           By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: Kathy Tyra                           Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB)
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated November 9, 2000 (the "Agreement"), by and
between Larry White ("Employee") and Aspect Communications Corporation
("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ Larry White  1/17/02        By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: Larry  P. White                      Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB),
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated November 9, 2000 (the "Agreement"), by and
between Brooke Wagner ("Employee") and Aspect Communications Corporation
("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ Brooke D. Wagner            By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: Brooke D. Wagner                     Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB),
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated April 3, 2001 (the "Agreement"), by and between
Julie Estko ("Employee") and Aspect Communications Corporation ("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ Julie M. Estko              By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: Julie M. Estko                       Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB),
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated August 29, 2000 (the "Agreement"), by and
between Shon Wedde ("Employee") and Aspect Communications Corporation
("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ Shon Wedde                  By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: Shon Wedde                           Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB),
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated March 27, 2001 (the "Agreement"), by and between
Beatriz Infante ("Employee") and Aspect Communications Corporation ("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ Beatriz V. Infante          By: /s/ Debra Engel
           -----------------------------       ---------------------------------

Name: Beatriz V. Infante                   Name:  Debra Engel
      ----------------------------------          ------------------------------



Via Inter-office Mail
- ---------------------

                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated July 31, 2001 (the "Agreement"), by and between
Michael G. DeMatteis ("Employee") and Aspect Communications Corporation
("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                            Aspect Communications Corporation


Signature: /s/ Michael G. DeMatteis        By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: Michael G. DeMatteis                 Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB),
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



Via Inter-office Mail
- ---------------------

                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated July 31, 2001 (the "Agreement"), by and between
James Patrice ("Employee") and Aspect Communications Corporation ("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ James A. Patrice            By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: James A. Patrice                     Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB)
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated July 31, 2001 (the "Agreement"), by and between
Rod Butters ("Employee") and Aspect Communications Corporation ("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ Rod Butters                 By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: Rod Butters                          Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB)
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated November 23, 2000 (the "Agreement"), by and
between Gary Barnett ("Employee") and Aspect Communications Corporation
("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ Gary E. Barnett             By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: Gary E. Barnett                      Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB),
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated July 31, 2001 (the "Agreement"), by and between
Christopher Purpura ("Employee") and Aspect Communications Corporation
("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ Chris Purpura               By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: Chris Purpura                        Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB),
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------



                    ADDENDUM NUMBER ONE TO LETTER AGREEMENT

     This is Addendum Number One (the "Addendum") dated January 3, 2002 to that
certain Letter Agreement, dated November 9, 2000 (the "Agreement"), by and
between Christine Gorjanc ("Employee") and Aspect Communications Corporation
("Company").


     In consideration of the mutual covenants set forth herein and in the
Agreement, Employee and Company hereby agree as follows:

     Priority. The parties agree that the Agreement is hereby amended as set
     --------
forth in this Addendum Number One. Any inconsistency between this Addendum and
the Agreement shall be resolved in favor of the intent of the parties as
expressed by this Addendum. Terms used herein with the initial letter
capitalized which are not otherwise defined herein, shall have the meaning given
said terms in the Agreement. The Agreement as amended by this Addendum Number
One shall remain in full force and effect.



     Section 1 is amended as follows:

     The words "February 28, 2002" are hereby deleted and replaced by the words
"February 28, 2003".


     IN WITNESS WHEREOF, the parties have executed this Addendum as of the date
first written above.

Employee                                   Aspect Communications Corporation


Signature: /s/ Christine M. Gorjanc        By: /s/ Beatriz Infante
           -----------------------------       ---------------------------------

Name: Christine M. Gorjanc                 Name:  Beatriz Infante
      ----------------------------------          ------------------------------

                                           Title: Chairman of the Board (COB),
                                                  ------------------------------
                                                  Chief Executive Officer (CEO)
                                                  -----------------------------
                                                  and President
                                                  ------------------------------