EXHIBIT 99.9

                                    ADDENDUM
                                       TO
                            STOCK ISSUANCE AGREEMENT


          The following provisions are hereby incorporated into, and are hereby
made a part of, that certain Stock Issuance Agreement dated _________________
(the "Issuance Agreement") by and between Genesys Telecommunications
Laboratories, Inc. (the "Corporation") and __________________ ("Participant")
evidencing the stock issuance on such date to Participant under the terms of the
Corporation's 1997 Stock Incentive Plan, and such provisions shall be effective
immediately.  All capitalized terms in this Addendum, to the extent not
otherwise defined herein, shall have the meanings assigned to such terms in the
Issuance Agreement.

                       INVOLUNTARY TERMINATION FOLLOWING
                             CORPORATE TRANSACTION

          1.  To the extent the Repurchase Right is assigned to the successor
entity (or parent company) in connection with a Corporate Transaction, no
accelerated vesting of the Purchased Shares shall occur upon such Corporate
Transaction, and the Repurchase Right shall continue to remain in full force and
effect in accordance with the provisions of the Issuance Agreement.  The
Participant shall, over Participant's period of Service following the Corporate
Transaction, continue to vest in the Purchased Shares in one or more
installments in accordance with the provisions of the Issuance Agreement.

          2.  Immediately upon an Involuntary Termination of Participant's
Service within eighteen (18) months following the Corporate Transaction, the
Repurchase Right shall terminate automatically and all the Purchased Shares
shall vest in full.

          3.  For purposes of this Addendum, the following definitions shall be
in effect:

              (i) CORPORATE TRANSACTION shall mean either of
                  ---------------------                     
the following shareholder-approved transactions:

                     (A) a merger or consolidation in which securities
     possessing more than fifty percent (50%) of the total combined voting power
     of the Corporation's outstanding securities are transferred to a person or
     persons different from the persons holding those securities immediately
     prior to such transaction, or

                     (B) the sale, transfer or other disposition of all or
     substantially all of the Corporation's assets in complete liquidation or
     dissolution of the Corporation.

 
               (ii) An INVOLUNTARY TERMINATION shall mean the termination of
     Participant's Service by reason of:

                     (A) Participant's involuntary dismissal or discharge by the
     Corporation for reasons other than Misconduct, or

                     (B) Participant's voluntary resignation following (A) a
     change in Participant's position with the Corporation which materially
     reduces Participant's level of responsibility, (B) a reduction in
     Participant's level of compensation (including base salary, fringe benefits
     and participation in any corporate-performance based bonus or incentive
     programs) by more than fifteen percent (15%) or (C) a relocation of
     Participant's place of employment by more than fifty (50) miles, provided
     and only if such change, reduction or relocation is effected by the
     Corporation without Participant's consent.

               (iii)  MISCONDUCT shall mean the commission of any act of fraud,
     embezzlement or dishonesty by the Participant, any unauthorized use or
     disclosure by the Participant of confidential information or trade secrets
     of the Corporation (or any Parent or Subsidiary), or any other intentional
     misconduct by the Participant adversely affecting the business or affairs
     of the Corporation (or any Parent or Subsidiary) in a material manner.  The
     foregoing definition shall not be deemed to be inclusive of all the acts or
     omissions which the Corporation (or any Parent or Subsidiary) may consider
     as grounds for the dismissal or discharge of the Participant or other
     person in the Service of the Corporation (or any Parent or Subsidiary).

          IN WITNESS WHEREOF, Genesys Telecommunications Laboratories, Inc. has
caused this Addendum to be executed by its duly-authorized officer as of the
Effective Date specified below.


                   GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

                              By:     _________________________

                              Title:  _________________________



EFFECTIVE DATE:  _________________, 199__

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