EXHIBIT 99.16 GENESYS TELECOMMUNICATIONS LABORATORIES, INC. EMPLOYEE STOCK PURCHASE PLAN ("ESPP") ENROLLMENT/CHANGE FORM Action Complete Sections: ------------- ------------------ SECTION 1: [_] New Enrollment 2, 3, 7 and sign attached ACTION --- Stock Purchase Agreement [_] Change Payroll Deductions 2, 4, 7 [_] Terminate Payroll Deductions 2, 5, 7 [_] Leave of Absence 2, 6, 7 ======================================================================================================================= SECTION 2: Name PERSONNEL ---------------------------------------------------------------------- DATA Last First MI Dept. Home Address -------------------------------------------------------------- Street -------------------------------------------------------------- City State Zip Code Social Security #:[_][_][_]-[_][_]-[_][_][_] ======================================================================================================================= SECTION 3: Effective with the Purchase NEW Interval Beginning: Payroll Deduction Amount: _____% of base salary* ENROLLMENT [_] February 1, 199__ [_] August 1, 199__ * Must be a multiple of 1% up to a maximum of 10% of base salary [_] Initial Offering Period ======================================================================================================================= SECTION 4: Effective with the I authorize the following new level of payroll CHANGE Pay Period Beginning: ______________________________ deductions: _______% of base salary* PAYROLL Month, Day and Year DEDUCTIONS * Must be a multiple of 1% up to a maximum of 10% of base salary NOTE: You may reduce your rate of payroll deductions once per ---- purchase interval to become effective as soon as possible following the filing of the change form. You may also increase your rate of payroll deductions to become effective as of the start date of the next purchase interval. ======================================================================================================================= SECTION 5: Effective with the Your election to terminate your payroll deductions TERMINATE Pay Period Beginning: for the balance of the offering period cannot be PAYROLL ______________________________ changed, and you may not rejoin the offering period DEDUCTIONS Month, Day and Year at a later date. You will not be able to resume participation in the ESPP until a new offering period begins. In connection with my voluntary termination of payroll deductions, I elect the following action with respect to my ESPP payroll deductions to date in the current six (6)-month purchase interval: [_] Purchase shares of Genesys at end of the interval OR [_] Refund ESPP payroll deductions collected NOTE: If your employment terminates for any reason or your eligibility ---- status changes (less than 20 hrs/wk or less than 5 months/yr), you will immediately cease to participate in the ESPP, and your ESPP payroll deductions collected in that purchase interval will automatically be refunded to you. ======================================================================================================================= SECTION 6 In connection with my unpaid leave of absence, I elect the following LEAVE action with respect to my ESPP payroll deductions to date in the ABSENCE current purchase interval: [_] Purchase shares of Genesys at end of the interval OR [_] Refund ESPP payroll deductions collected NOTE: If you take an unpaid leave of absence, your payroll deductions ---- will immediately cease. Upon your return to active service, your payroll deductions will automatically resume at the rate in effect for you at the time you went on leave. ======================================================================================================================= SECTION 7 AUTHORIZATION I hereby authorize the specific action or actions indicated above. - ------------------------------ --------------------------------------- Date Signature of Employee