EXHIBIT 99.21

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
                        NOTICE OF GRANT OF STOCK OPTION
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          Notice is hereby given of the following option grant (the "Option") to
purchase shares of the Common Stock of Genesys Telecommunications Laboratories,
Inc. (the "Corporation"):

          Optionee:  1~
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          Grant Date:  February 28, 1997
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          Exercise Price:  $7.50 per share
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          Number of Option Shares:   30,000 shares
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          Expiration Date:  February 27, 2007
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          Type of Option:  Non-Statutory Stock Option
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          Date Exercisable:  Immediately Exercisable
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          Vesting Schedule:  The Option Shares shall initially be unvested and
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          subject to repurchase by the Corporation at the Exercise Price paid
          per share.  Optionee shall acquire a vested interest in, and the
          Corporation's repurchase right shall accordingly lapse with respect
          to, twenty-five percent (25%) of the Option Shares upon Optionee's
          completion of each of the four (4) years of service as a member of the
          Corporation's Board of Directors (the "Board") measured from and after
          the Grant Date.  In no event shall any additional Option Shares vest
          after Optionee's cessation of Board service.

          Optionee agrees to be bound by the terms of the Option as set forth in
the Stock Option Agreement attached hereto as Exhibit A.

          REPURCHASE RIGHTS.  OPTIONEE HEREBY AGREES THAT ALL UNVESTED OPTION
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SHARES ACQUIRED UPON THE EXERCISE OF THE OPTION SHALL NOT BE TRANSFERABLE AND
SHALL BE SUBJECT TO REPURCHASE BY THE CORPORATION, AT THE EXERCISE PRICE PAID
PER SHARE, UPON OPTIONEE'S TERMINATION OF SERVICE AS A MEMBER OF THE BOARD.  IN
ADDITION, UNTIL SUCH TIME AS THE CORPORATION'S COMMON STOCK IS REGISTERED
PURSUANT TO SECTION 12(G) OF THE SECURITIES EXCHANGE ACT OF 1934, AS AMENDED,
THE SHARES ACQUIRED UPON THE EXERCISE OF THE OPTION SHALL BE SUBJECT TO A RIGHT
OF FIRST REFUSAL EXERCISABLE BY

 
THE CORPORATION.  THE TERMS AND CONDITIONS OF SUCH RIGHTS SHALL BE SPECIFIED IN
A STOCK PURCHASE AGREEMENT, IN FORM AND SUBSTANCE SATISFACTORY TO THE
CORPORATION, EXECUTED BY OPTIONEE AT THE TIME OF THE OPTION EXERCISE.

          No Impairment of Rights.  Nothing in this Notice or in the attached
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Stock Option Agreement shall interfere with or otherwise restrict in any way the
rights of the Corporation or the Corporation's shareholders to remove Optionee
from the Board at any time in accordance with the provisions of applicable law.

          Definitions.  All capitalized terms in this Notice shall have the
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meaning assigned to them in this Notice or in the attached Stock Option
Agreement.

DATED: ________________, 199__


                                   GENESYS TELECOMMUNICATIONS
                                     LABORATORIES, INC.


                                   By:  _______________________________

                                   Title: _____________________________

                                          _____________________________
                                          1~

                                   Address:  __________________________

                                             __________________________ 



ATTACHMENTS
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EXHIBIT A - STOCK OPTION AGREEMENT

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                                   EXHIBIT A
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                             STOCK OPTION AGREEMENT
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