EXHIBIT 99.4
                                     ADDENDUM
                                       TO
                             STOCK OPTION AGREEMENT


          The following provisions are hereby incorporated into, and are hereby
made a part of, that certain Stock Option Agreement dated ______ (the "Option
Agreement") by and between Genesys Telecommunications Laboratories, Inc. (the
"Corporation") and ______ ("Optionee") evidencing the stock option (the
"Option") granted on _______ Optionee under the terms of the Corporation's 1997
Stock Incentive Plan, and such provisions shall be effective immediately.  All
capitalized terms in this Addendum, to the extent not otherwise defined herein,
shall have the meanings assigned to them in the Option Agreement.

                        LIMITED STOCK APPRECIATION RIGHT

          1.   Optionee is hereby granted a limited stock appreciation right
exercisable upon the following terms and conditions:

                  (i)  Optionee shall have the unconditional right (exercisable
     at any time during the thirty (30)-day period immediately following a
     Hostile Take-Over) to surrender the Option to the Corporation, to the
     extent the Option is at the time exercisable for vested shares of Common
     Stock. In return for the surrendered Option, Optionee shall receive a cash
     distribution from the Corporation in an amount equal to the excess of (A)
     the Take-Over Price of the shares of Common Stock which are at the time
     vested under the surrendered Option (or surrendered portion) over (B) the
     aggregate Exercise Price payable for such shares.

                  (ii) To exercise this limited stock appreciation right,
     Optionee must, during the applicable thirty (30)-day exercise period,
     provide the Corporation with written notice of the option surrender in
     which there is specified the number of Option Shares as to which the Option
     is being surrendered. Such notice must be accompanied by the return of
     Optionee's copy of the Option Agreement, together with any written
     amendments to such Agreement. The cash distribution shall be paid to
     Optionee within five (5) business days following such delivery date. The
     exercise of the limited stock appreciation right in accordance with the
     terms of this Addendum is hereby approved by the Plan Administrator in
     advance of such exercise. No further approval of the Plan Administrator
     shall be required at the time of the actual option surrender and cash
     distribution. Upon receipt of such cash distribution, the Option shall be
     cancelled with respect to the Option Shares for which the Option has been
     surrendered, and Optionee shall cease to have any further right to acquire
     those Option Shares under the Option Agreement.

 
     The Option shall, however, remain outstanding and exercisable for the
     balance of the Option Shares (if any) in accordance with the terms of the
     Option Agreement, and the Corporation shall issue a new stock option
     agreement (substantially in the same form of the surrendered Option
     Agreement) for those remaining Option Shares.

                  (iii) In no event may this limited stock appreciation right be
     exercised when there is not a positive spread between the Fair Market Value
     of the Option Shares and the aggregate Exercise Price payable for such
     shares.  This limited stock appreciation right shall in all events
     terminate upon the expiration or sooner termination of the option term and
     may not be assigned or transferred by Optionee.

          2.   For purposes of this Addendum, the following definitions shall be
in effect:

                  (i)   A HOSTILE TAKE-OVER shall be deemed to occur in the
     event any person or related group of persons (other than the Corporation or
     a person that directly or indirectly controls, is controlled by, or is
     under common control with, the Corporation) directly or indirectly acquires
     beneficial ownership (within the meaning of Rule 13d-3 of the Securities
     Exchange Act of 1934, as amended) of securities possessing more than fifty
     percent (50%) of the total combined voting power of the Corporation's
     outstanding securities pursuant to a tender or exchange offer made directly
     to the Corporation's shareholders which the Board does not recommend such
     shareholders to accept.

                  (ii)  The TAKE-OVER PRICE per share shall be deemed to be
     equal to the greater of (A) the Fair Market Value per Option Share on the
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     option surrender date or (B) the highest reported price per share of Common
     Stock paid by the tender offeror in effecting the Hostile Take-Over.
     However, if the surrendered Option is designated as an Incentive Option in
     the Grant Notice, then the Take-Over Price shall not exceed the clause (A)
     price per share.

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