SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 8-A For Registration of Certain Classes of Securities Pursuant to Section 12(b) or (g) of the Securities Exchange Act of 1934 KANA COMMUNICATIONS, INC. (Exact name of registrant as specified in its charter) Delaware 77-0435679 (State or other jurisdiction of (I.R.S. Employer Identification Number) incorporation or organization) 87 Encina Avenue Palo Alto, CA 94301 (Address of Principal Executive Offices) If this form relates to the If this form relates to the registration of a class of registration of a class of securities securities pursuant to Section pursuant to Section 12(g) of the 12(b) of the Exchange Act and Exchange Act and is effective is effective pursuant to General pursuant to General Instruction Instruction A.(c), please check A.(d), please check the following the following box. [_] box. [X] Securities Act registration statement file number to which this form relates: 333-82587 (If applicable) Securities to be registered pursuant to Section 12(b) of the Act: Title of each class Name of each exchange on which to be so registered each class is to be registered ------------------- ------------------------------ Not Applicable Not Applicable Securities to be registered pursuant to Section 12(g) of the Act: Common Stock - -------------------------------------------------------------------------------- (Title of Class) 1 Item 1. Description of Registrant's Securities to be Registered. ------------------------------------------------------- Incorporated herein by reference to the Description of Capital Stock section of the Registrant's Registration Statement on Form S-1 (File No. 333- 82587). Item 2. Exhibits. -------- Exhibit Number Description - ------- ----------- 1.1* Form of Underwriting Agreement among the Registrant, Goldman, Sachs & Co., Hambrecht & Quist LLC and Wit Capital Corporation. 4.1* Form of Registrant's Specimen Common Stock Certificate. 4.3* Form of Warrant for Connectify Investors. 23.1 Consent of KPMG LLP, Independent Auditors incorporated by reference to Exhibit 23.1 to the Registrant's Registration Statement on Form S-1 (File No. 333-82587). 23.2 Consent of PricewaterhouseCoopers LLP, Independent Accountants - incorporated by reference to Exhibit 23.2 to the Registrant's Registration Statement on Form S-1 (File No. 333-82587) __________ * To be filed by subsequent amendment. 2 SIGNATURE Pursuant to the requirements of Section 12 of the Securities Exchange Act of 1934, the Registrant has duly caused this Registration Statement to be signed on its behalf by the undersigned, thereto duly authorized. Date: August 27, 1999 /s/ Mark S. Gainey -------------------------- Mark S. Gainey, President 3