EXHIBIT 10.1

                                ESCROW AGREEMENT

      This ESCROW AGREEMENT (this "Agreement") dated as of August 31, 2000 is by
and among GoAmerica,  Inc. ("GOAM"),  the stockholders of Hotpaper.com,  Inc. as
listed on Schedule A hereto (the  "Stockholders")  and American Stock Transfer &
Trust Company, as escrow agent (the "Escrow Agent").

                               W I T N E S S E T H
                               - - - - - - - - - -

      WHEREAS,  this  Agreement is made  pursuant to the  Agreement  and Plan of
Merger (the "Merger  Agreement")  dated as of August 11, 2000 by and among GOAM,
GoAmerica  Acquisition II Corp.  ("Sub") and  Hotpaper.com,  Inc.  ("Hotpaper").
Capitalized  terms used herein shall have the  respective  meanings  ascribed to
them in the Merger Agreement, unless the context requires otherwise.

      WHEREAS, pursuant to the Merger Agreement, (a) Sub will be merged with and
into  Hotpaper,  (b)  GOAM  is  issuing  shares  of  GOAM  Common  Stock  to the
Stockholders,  in  conversion of and exchange for the shares of capital stock of
Hotpaper  (on  an  as  converted  to  common  stock  basis)  then  held  by  the
Stockholders,  and (c) the  Stockholders  have agreed,  by  acceptance  of their
respective  portions of the Merger Shares pursuant to the Merger  Agreement,  to
indemnify the GOAM Indemnitees for Indemnifiable Losses.

      WHEREAS,  Section 2.3 of the Merger  Agreement  provides  that one or more
certificates representing an aggregate of ten percent (10%) of the Merger Shares
issuable to the  Stockholders  plus ten  percent  (10%) of that number of shares
that would have been  issued to Kevin  Warnock  had he  received  shares of GOAM
Common Stock in lieu of the Cash Payment  (the  "Escrow  Shares"),  which Escrow
Shares are to be  deducted  pro rata from the Merger  Shares  allocable  to each
Stockholder  (except that the portion of the Escrow Shares which  represents ten
percent  (10%) of the shares that would have been issued to Kevin  Warnock shall
be deducted  solely from the actual Merger  Shares issued to Warnock),  shall be
issued  and  delivered  to the  Escrow  Agent  and  shall be placed in an escrow
account (the "Escrow  Account")  pursuant to this Agreement to settle claims for
Indemnifiable Losses that may arise pursuant to the Merger Agreement.

      WHEREAS, the parties desire to establish the terms and conditions pursuant
to which the Escrow Shares will be deposited  and held in, and  delivered  from,
the Escrow Account.

      NOW, THEREFORE, in consideration of the foregoing and the mutual promises,
representations,  warranties,  covenants and agreements  contained herein and in
the Merger Agreement,  the parties hereto, intending to be legally bound, hereby
agree as follows:





1.    APPOINTMENT OF ESCROW AGENT.

      GOAM and the  Stockholders  hereby  appoint and designate  American  Stock
Transfer & Trust  Company as the Escrow Agent for the purposes  herein set forth
and American Stock Transfer & Trust Company hereby accepts such appointment, all
on the terms and subject to the conditions of this Agreement.

2.    ACKNOWLEDGMENT OF RECEIPT OF THE MERGER AGREEMENT.

      The  Escrow  Agent  hereby  acknowledges  receipt  of a copy of the Merger
Agreement,  but, except for reference  thereto for  definitions  incorporated by
reference  herein and as provided in Section 5 hereof,  the Escrow  Agent is not
charged  with  any  duties  or  responsibilities  with  respect  to  the  Merger
Agreement.

3.    ESCROW SHARES.

      3.1. GOAM hereby  agrees to provide to the Escrow Agent,  within three (3)
business days after the date hereof, one or more stock certificates representing
the  number of Escrow  Shares,  to be held in escrow by the Escrow  Agent.  Each
stock certificate so deposited on behalf of the Stockholders  shall be issued in
the name of the Escrow Agent, as escrow agent for GOAM and the Stockholders. The
Escrow Agent  acknowledges and agrees, as transfer agent and registrar for GOAM,
to use its best  efforts to process such  certificates  on behalf of GOAM within
the foregoing  timeframe.  The Escrow Shares, as such term is used herein, shall
include the initial Escrow Shares  deposited by GOAM and the "Additional  Escrow
Account" as that term is defined in Section 3.2.

      3.2. Any and all dividends payable in securities or other distributions of
any kind made in respect to the Escrow Shares, except cash dividends which shall
be  paid  directly  to  each  respective  Stockholder  (the  "Additional  Escrow
Account"),  shall  be held in  escrow  pursuant  to  this  Agreement;  provided,
however,  that the Stockholders shall have the voting rights with respect to the
Escrow Shares so long as such Escrow Shares are held in escrow.  GOAM shall take
any and all reasonable and necessary  steps to allow the exercise of such voting
rights.  While  the  Escrow  Shares  remain  subject  to  this  Agreement,   the
Stockholders  shall retain and shall be able to exercise all other  incidents of
ownership  of the Escrow  Shares  that are not  inconsistent  with the terms and
conditions hereof.

      3.3. The  Stockholders  shall be responsible for any tax liability and tax
reporting obligations  attributable to (a) the placement of the Escrow Shares in
the Escrow Account and (b) the payment of any dividends,  to the extent paid, or
other amounts payable to the Stockholders  with respect to the Escrow Shares and
shall  provide the Escrow Agent with  executed and  completed  Internal  Revenue
Service Forms W-9.

      3.4. Except as contemplated  hereunder, no Escrow Shares or any beneficial
interest therein may be pledged,  hypothecated,  or permitted to suffer any lien
or encumbrance by the  Stockholders or Hotpaper,  including by operation of law,
or be taken


                                       2



or reached by any legal or  equitable  process  in  satisfaction  of any debt or
other  liability of any  Stockholder  or Hotpaper,  prior to the date the Escrow
Agent is required to deliver the Escrow Shares to the Stockholders in accordance
with the terms of this Agreement.

4.    INDEMNIFICATION LIABILITY OF STOCKHOLDERS.

      The Stockholders'  obligations  regarding liability for indemnification to
the GOAM  Indemnitees  shall be  governed  by the Merger  Agreement.  The terms,
conditions,  covenants and provisions regarding the indemnification  obligations
of the Stockholders set forth in the Merger Agreement are hereby incorporated in
full by reference herein.

5.    DISTRIBUTION EVENTS.

      5.1.  At any time or  times  prior to the  first  anniversary  of the date
hereof,  GOAM may make  claims  against  the Escrow  Shares for  amounts due for
indemnification  under the Merger  Agreement.  If, after final  determination of
liability on a claim in accordance  with the procedures set forth in Section 6.2
of the Merger  Agreement,  any of the GOAM  Indemnitees  shall have any claim of
indemnification for Indemnifiable Losses pursuant to the Merger Agreement,  GOAM
shall  promptly  (a) give  formal  written  notice  thereof  to the  Stockholder
Representative  and the Escrow  Agent,  which notice shall include the aggregate
dollar amount of the  Indemnifiable  Losses and a brief description of the facts
upon  which  the  claim is  based,  and (b)  provide  the  Escrow  Agent and the
Stockholder  Representative  with a calculation  pursuant to Section 5.3 hereof.
Subject to the  following  provisions of this Section 5, the Escrow Agent shall,
not less than fifteen (15)  business  days but within  twenty (20) business days
following  delivery of such notice,  deliver to GOAM in accordance  with Section
5.3  hereof  the  number of Escrow  Shares  having an  aggregate  cash value (as
determined  in  accordance  with Section 5.3 hereof) equal to the amount of such
Indemnifiable  Losses.  To the  extent  that the value of the  Escrow  Shares so
determined represented by stock certificates so delivered exceeds the cash value
of the  Indemnifiable  Losses,  GOAM shall promptly  deliver to the Escrow Agent
stock  certificates  for the balance of the Escrow  Shares,  which shall be held
pursuant to this Agreement.

      5.2. If the Stockholder  Representative  shall, in good faith,  notify the
Escrow Agent in writing of any  objections  or disputes  with respect to a claim
for  indemnification  within  fifteen (15) business days  following  delivery of
notice of a claim for indemnity pursuant to Section 5.1 hereof,  then the Escrow
Agent shall instead set aside such Escrow Shares (the "Set Aside  Amount") until
(a) the Stockholder Representative and GOAM have agreed upon the rights of GOAM,
any of the GOAM Indemnitees  seeking  indemnification  and the Stockholders with
respect  thereto and have  notified  the Escrow  Agent of such an  agreement  in
writing signed by GOAM and the Stockholder  Representative,  (b) such rights are
finally  determined  pursuant  to  Section  14.6  of this  Agreement  or (c) the
Termination  Date.  Any  uncontested  portion of a claim will be resolved as set
forth in Section 5.1 above. The Escrow Agent may rely on any arbitration  ruling
in  accordance  with  Section  14.6  hereof or on the final order or other final
determination of any such court. If any such arbitrator or


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court shall  determine  that any or all of the Escrow Shares are to be delivered
to GOAM, the Escrow Agent shall, within fifteen (15) days following receipt of a
copy of such final  determination,  deliver to GOAM the number of Escrow  Shares
having a cash value equal  (determined as provided in Section 5.3) to the sum of
the amount of the claim for  Indemnifiable  Losses as to which the arbitrator or
the court has finally determined that any of the GOAM Indemnitees is entitled to
indemnity under the Merger  Agreement.  All other expenses of such litigation or
arbitration,  including  reasonable  attorney's fees, will be paid by the losing
party  and  the  court  or the  arbitrator  will  be  authorized  to  make  such
determination.

      5.3.  For  purposes  of  establishing  the  number of Escrow  Shares to be
delivered  to GOAM or set aside in respect of any Set Aside  Amount  pursuant to
this Section 5, the cash value of each share of GOAM Common Stock shall be equal
to the average  closing  prices per share of GOAM's  Common Stock as reported on
the Nasdaq  National  Market (or such other  exchange or  quotation  system upon
which GOAM is then  traded)  during the ten (10)  trading  days ending three (3)
days prior to the date of the Closing Date.

6.    TERMINATION.

      This Agreement shall terminate  thirteen (13) months from the Closing Date
or, if at such time a contested claim remains  unresolved,  at such time as such
contested claim has been resolved,  unless sooner terminated by the parties (the
"Termination Date"). Notwithstanding anything in this Agreement to the contrary,
GOAM shall assert all claims under this Escrow  Agreement within the twelve (12)
month period  commencing on the Closing Date. On the Termination Date or as soon
thereafter  as  is  practicable,  the  Escrow  Agent  shall  distribute  to  the
Stockholders an aggregate  amount equal to the Escrow Shares less the sum of any
amount  previously  paid to GOAM  from the  Escrow  Account  as  indemnification
pursuant to the Merger Agreement.  The Escrow Shares shall be distributed to the
Stockholders  in the same  proportion  that the balance of the Merger Shares not
deposited in the Escrow Account is distributed to the Stockholders in the Merger
Agreement,  such  proportions are set forth next to each  Stockholder's  name on
Schedule A hereto.

7.    FEES AND EXPENSES OF ESCROW AGENT.

      7.1.  For services  rendered,  the Escrow  Agent shall  receive a fee of
$2,500 per annum.  The fees of the Escrow Agent shall be borne by GOAM.

      7.2.  The Escrow Agent shall also be entitled to  reimbursement  from GOAM
for  all  reasonable  out-of-pocket  expenses  paid  or  incurred  by it in  the
administration  of  its  duties  hereunder,   including,  but  not  limited  to,
reasonable attorneys' or agents' fees and disbursements and all reasonable taxes
or other  governmental  charges.  It is anticipated that such disbursement shall
not exceed $500  barring  any  unforeseen  circumstances.  If for any reason the
deposit of the Escrow Shares is not received by the Escrow Agent as contemplated
in Section 3.1 hereof,  GOAM shall  reimburse the Escrow Agent for all expenses,
including


                                       4



reasonable  counsel  fees and  disbursements,  paid or  incurred by it in making
preparations for providing the services contemplated hereby.

8.    PROTECTION OF ESCROW AGENT.

      8.1. The Escrow Agent shall have no duties or responsibilities  other than
those expressly set forth herein. The Escrow Agent shall have no duty to enforce
any  obligation  of any person to make any payment or delivery,  or to direct or
cause any payment or delivery to be made,  or to enforce any  obligation  of any
person to perform any other act. The Escrow Agent shall be under no liability to
the other parties  hereto or to anyone else by reason of any failure on the part
of any party hereto or any maker, guarantor,  endorser or other signatory of any
document or any other person to perform such person's obligations under any such
document.  Except for amendments to this Agreement referred to below, and except
for instructions given to the Escrow Agent by GOAM and the Stockholders relating
to the Escrow  Account  under this  Agreement,  the  Escrow  Agent  shall not be
obligated to recognize any agreement between any and all of the persons referred
to  herein,  notwithstanding  that  references  thereto  may be made  herein and
whether or not it has knowledge thereof.

      8.2. The Escrow Agent shall not be liable to GOAM or the  Stockholders  or
to anyone else for any action taken or omitted by it, or any action  suffered by
it to be taken or  omitted,  in good faith and in the  exercise  of its own best
judgment  and  shall be  liable  only in case of its own bad  faith  or  willful
misconduct  or gross  negligence  or  intentional  failure  to  comply  with its
obligations  under this Agreement.  The Escrow Agent may rely  conclusively  and
shall be  protected  in acting  upon any  order,  notice,  demand,  certificate,
opinion or advice of counsel  (including  counsel  chosen by the Escrow  Agent),
statement, instrument, report or other paper or document (not only as to its due
execution and the validity and  effectiveness of its provisions,  but also as to
the truth and  acceptability  of any information  therein  contained),  which is
believed by the Escrow  Agent to be genuine and to be signed or presented by the
proper  person or persons.  The Escrow Agent shall not be bound by any notice or
demand, or any waiver, modification, termination or rescission of this Agreement
or any of the terms  thereof,  unless  evidenced  by a writing  delivered to the
Escrow  Agent signed by the proper party or parties and, if the duties or rights
of the Escrow Agent are affected, unless it shall give its prior written consent
thereto.

      8.3.  The Escrow Agent shall not be  responsible  for the  sufficiency  or
accuracy of the form of, or the execution,  validity,  value or genuineness  of,
any document or property received,  held or delivered by it hereunder, or of any
signature or endorsement thereon, or for any lack of endorsement thereon, or for
any description  therein; nor shall the Escrow Agent be responsible or liable to
the other  parties  hereto or to anyone  else in any  respect  on account of the
identity,  authority  or  rights  of the  persons  executing  or  delivering  or
purporting to execute or deliver any document or property or this Agreement. The
Escrow Agent shall have no responsibility with respect to the use or application
of any funds or other property paid or delivered by the Escrow Agent pursuant to
the provisions hereof.


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      8.4 The  Escrow  Agent  shall  have the right to assume in the  absence of
written  notice to the contrary from the proper person or persons that a fact or
an event by  reason  of which an  action  would or might be taken by the  Escrow
Agent does not exist or has not  occurred,  without  incurring  liability to the
other parties  hereto or to anyone else for any action taken or omitted,  or any
action suffered by it to be taken or omitted,  in good faith and in the exercise
of its own best judgment, in reliance upon such assumption.

9.    CONTROVERSIES.

      If any controversy arises among the parties to this Agreement, or with any
other party,  concerning the subject matter of this  Agreement,  or its terms or
conditions,  the Escrow Agent will not be required to determine the  controversy
or to take any action  regarding it. The Escrow Agent may hold the Escrow Shares
and all documents and funds, and may wait for settlement of any such controversy
by final  appropriate  arbitration or legal  proceedings or other means,  as the
Escrow Agent may require in its discretion,  notwithstanding any other provision
of this  Agreement.  In such  event,  the  Escrow  Agent  will not be liable for
interest or  damages.  Furthermore,  the Escrow  Agent may at its option file an
action  of  interpleader  in a court of  competent  jurisdiction  requiring  the
parties to answer and litigate  their claims and rights  among  themselves.  The
Escrow Agent is  authorized to deposit with the clerk of the court all documents
and funds held in the Escrow Account,  except all costs,  expenses,  charges and
reasonable  attorney fees  incurred by the Escrow Agent due to the  interpleader
action,  GOAM agrees to pay and  promptly  deposit  with the clerk of the court.
Upon  initiating  such  action,  the Escrow  Agent shall be fully  released  and
discharged of and from any  obligations  and  liability  imposed by the terms of
this Agreement. The release from liability shall survive the termination of this
Agreement.

10.   RESIGNATION OR REMOVAL OF ESCROW AGENT.

      The Escrow  Agent may resign at any time upon giving at least  thirty (30)
days'  written  notice to GOAM and the  Stockholder  Representative,  and may be
removed by the mutual agreement of GOAM and the Stockholder  Representative  and
the  Escrow  Agent  shall turn over the  Escrow  Account  to the duly  appointed
successor  escrow agent (less any amount due and owning under Section 7 hereof);
provided,  however,  that any such  resignation  or  removal  shall  not  become
effective  until the  appointment  of a  successor  escrow  agent which shall be
accomplished as follows. GOAM and the Stockholder Representative shall use their
reasonable best efforts to agree on a successor  escrow agent within thirty (30)
days after  receiving such notice of resignation  from the Escrow Agent. If GOAM
and the  Stockholder  Representative  fail to agree on a successor  escrow agent
within  such time,  the  parties  shall  promptly  request a court of  competent
jurisdiction  to  appoint  such an agent.  If a  successor  escrow  agent is not
appointed  within  thirty  (30) days of the  parties  request to the court,  the
Escrow Agent may deposit the Escrow Account with such court pending appointment.
The  successor  escrow  agent shall  execute and deliver to the Escrow  Agent an
instrument  accepting such  appointment  and it shall,  without further acts, be
vested  with all the  estates,  properties,  rights,  powers  and  duties of the
predecessor  escrow agent as if originally named


                                       6



as the escrow agent. Then, the Escrow Agent shall be discharged from any further
duties  and  liability  under  this  Agreement   accruing  after  the  date  the
appointment of such  successor  escrow agent is accepted by the parties (or made
by a court of competent jurisdiction,  as applicable) and becomes effective, and
such discharge of liability will survive the termination of this Agreement.

11.   INDEMNIFICATION OF ESCROW AGENT.

      11.1. GOAM shall reimburse,  indemnify and hold harmless the Escrow Agent,
its  employees  and agents  (referred  to in this  Section 11  collectively  and
individually  as the "Escrow  Agent"),  from and against any and all any and all
expenses, including reasonable counsel fees and disbursements,  or loss suffered
by the Escrow  Agent in  connection  with any action,  suit or other  proceeding
involving  any claim,  or in connection  with any claim or demand,  which in any
way,  directly or indirectly,  arises out of or relates to this  Agreement,  the
services of the Escrow Agent hereunder,  the monies or other property held by it
hereunder.  The  Escrow  Agent  shall  have a lien  for the  amount  of any such
expenses or loss on the monies and other property held by it hereunder and shall
be entitled to  reimburse  itself from such monies or property for the amount of
any such  expense or loss.  Promptly  after the  receipt by the Escrow  Agent or
notice  of any  demand  or  claim or the  commencement  of any  action,  suit or
proceeding,  the Escrow Agent shall, if a claim in respect thereof is to be made
against  GOAM,  notify GOAM  thereof in  writing,  but the failure by the Escrow
Agent to give such notice shall not relieve GOAM from any  liability  which they
may have to the Escrow Agent hereunder.  Notwithstanding  any obligation to make
payments and deliveries hereunder, the Escrow Agent may retain and hold for such
time as it deems  necessary such amount of monies or property as it shall,  from
time to time, in its sole  discretion,  deem sufficient to indemnify  itself for
any such loss or expense and for any amounts due it under Section 7.

      11.2.  For purposes of this  Section 11, the term  "expense or loss" shall
include all amounts paid or payable to satisfy any claim,  demand or  liability,
or in settlement of any claim,  demand,  action, suit or proceeding settled with
the express  written  consent of the Escrow  Agent,  and all costs and expenses,
including,  but not limited to, reasonable counsel fees and disbursements,  paid
or incurred  in  investigating  or  defending  against  any such claim,  demand,
action, suit or proceeding.

      11.3.  GOAM and the  Stockholders  may participate at their own expense in
the  defense  of any claim or action  that may be  asserted  against  the Escrow
Agent, and if GOAM or the Stockholders so elects,  either may assume the defense
of such claim or action;  provided,  however, that if there exists a conflict of
interest that would make it inappropriate for the same counsel to represent both
GOAM or the Stockholders, as the case may be, and the Escrow Agent, retention of
separate  counsel by the  Escrow  Agent  shall be  reimbursable  as  hereinabove
provided;  and provided,  further,  that GOAM shall not settle or compromise any
such claim or action  without the  consent of the  Stockholders,  which  consent
shall not be unreasonably  withheld,  and the  Stockholders  shall not settle or
compromise any such


                                       7



claim or  action  without  the  consent  of GOAM,  which  consent  shall  not be
unreasonably  withheld.  The parties  will notify the Escrow Agent in writing of
their intention to participate or assume the defense of any claim.  The right of
the Escrow Agent to  indemnification  hereunder shall survive its resignation or
removal as Escrow Agent and shall survive the  termination  of this Agreement by
lapse of time or otherwise.

12.   AUTHORITY OF GOAM.

      GOAM shall be entitled to assert  claims for indemnity on behalf of any of
the GOAM  Indemnitees,  and all of the GOAM Indemnitees shall be bound by GOAM's
actions and decisions hereunder.

13.   AUTHORITY OF STOCKHOLDER REPRESENTATIVE.

      The  Stockholder  Representative  represents  and warrants to GOAM and the
Escrow Agent that the Stockholders, by virtue of the Stockholders' acceptance of
the Merger  Shares,  have consented to: (a) be bound by the terms of this Escrow
Agreement;  (b) be a party hereto with the same force and effect as if they were
signatories  hereto,  including  without  limitation,  the  appointment  of  the
Stockholder  Representative as their  representative for purposes of this Escrow
Agreement  and as  attorney-in-fact  and  agent  for and on  behalf of each such
Stockholder; and (c) the taking by the Stockholder Representative of any and all
actions and the making of any  decisions  required or  permitted  to be taken or
made by the  Stockholder  Representative  under this  Escrow  Agreement  and the
Merger Agreement.

14.   MISCELLANEOUS.

      14.1.  Amendments and Waivers.  This  Agreement,  or any provision of this
Agreement,  may be  amended  or waived  from  time to time only upon the  mutual
written  agreement of GOAM,  the  Stockholders  (by and through the  Stockholder
Representative)  and the  Escrow  Agent.  No delay or  omission  by any party to
exercise  any right or power  hereunder  shall  impair such right or power or be
construed to be a waiver  thereof.  A waiver by any of the parties hereto of any
of the covenants to be performed by the other or any breach thereof shall not be
construed  to be a waiver of any  subsequent  breach  or of any  other  covenant
contained in this Agreement.

      14.2.  Notices.  Notices  and other  communications  by a party under this
Agreement  shall be in writing and  hand-delivered,  deposited with an overnight
carrier for next- or second-day delivery,  sent by certified mail or transmitted
by facsimile (with receipt  confirmed),  addressed to the parties as follows (or
to  such  other  addresses  as any  party  may  designate  from  time to time in
writing):



                                       8



            (a)   if to GOAM or Sub, to:

                        GoAmerica, Inc.
                        401 Hackensack Avenue
                        Hackensack, New Jersey 07601
                        Attention: Mr. Aaron Dobrinsky

                        with copies to:

                        Buchanan Ingersoll Professional Corporation
                        650 College Road East
                        Princeton, New Jersey 08540
                        Attention:  David J. Sorin, Esq.

            (b)   if to the Stockholders, to:

                        Kevin Warnock, Stockholder Representative
                        c/o Hotpaper.com, Inc.
                        33 New Montgomery Street, 10th Floor
                        San Francisco, California 94105

                        with copies to:

                        Cooley Godward LLP
                        5 Palo Alto Square
                        3000 El Camino Real
                        Palo Alto, California 94306
                        Attention: Eric Jensen, Esq.

            (c)   if to the Escrow Agent, to:

                        American Stock Transfer & Trust Company
                        40 Wall Street, 46th Floor
                        New York, New York 10005
                        Attention: Mr. Herbert Lemmer

and shall be deemed given when received.

      14.3.  Successors;  Third Parties;  Assignment.  This  Agreement  shall be
binding  upon and inure to the  benefit  of the  parties  and  their  respective
successors and assigns. This Agreement is not intended to confer upon any person
other  than the  parties  hereto  any rights or  remedies  hereunder,  except as
otherwise expressly provided herein.

      14.4.  Entire  Agreement.  This Agreement,  the Merger  Agreement (and any
agreements  referenced  therein) constitute the entire agreement among GOAM, the


                                       9



Stockholders and the Escrow Agent with respect to the subject matter hereof, and
supersedes   any  and  all  prior   agreements,   understandings,   promises  or
representations  made by such  Persons  concerning  the  subject  matter of this
Agreement.

      14.5.  Applicable Law. The validity,  performance and construction of this
Agreement  shall be governed by and construed in accordance with the laws of the
State of New York.

      14.6. Consent to Jurisdiction; Arbitration.

      (a) Each of the parties  hereby  consents and agrees to submit  himself or
itself  to the  non-exclusive  jurisdiction  of the State of New York and of the
United States of America located in the State of New York, county of New York.

      (b) The  parties  acknowledge  and  agree  that GOAM  would be  materially
prejudiced  by the failure of the parties to resolve any  objections or disputes
as contemplated by Section 5.2 and Article 6 hereof. The parties therefore agree
to resolve any such disputes or objections  in accordance  with the  arbitration
provisions set forth below and to take any and all actions  necessary to resolve
such disputes or objections as  expeditiously as possible and in any event prior
to the Termination Date.  Notwithstanding  anything to the contrary contained in
this Agreement, any dispute,  controversy or claim arising out of or relating to
this Agreement, or the provisions of the Merger Agreement related hereto, or the
breach,  termination or validity thereof ("Dispute") shall be finally settled by
arbitration,  to be held  in New  York,  New  York in  accordance  with  the CPR
Institute For Dispute Resolution ("CPR") Non-Administered Arbitration Rules then
in effect  ("Rules"),  except as  modified  herein.  Within  five (5) days after
receipt  by a party  of a  notice  of  dispute,  GOAM,  on the one  hand and the
Stockholder Representative, on the other, shall each appoint one arbitrator; the
two  arbitrators so appointed  shall select the third  arbitrator who shall be a
disinterested  person of recognized  competence in the matter at issue who shall
act as the  presiding  arbitrator  for the dispute in question.  If either party
fails to name an initial arbitrator,  or if appointed arbitrators have failed to
appoint the third  arbitrator  as provided in the Rules,  then CPR shall appoint
that  arbitrator  within  five (5) days of the  request  of  either  GOAM or the
Stockholder Representative. Consistent with the expedited nature of arbitration,
the  number  of  depositions,   if  any,   conducted  by  each  of  claimant(s),
collectively,  and by  respondent(s),  collectively,  pursuant to Rule 11 of the
Rules shall be limited to three (3) and any discovery  permitted by the tribunal
shall be completed  within ten (10) days of the date of the  appointment  of the
third  arbitrator.  Any award  rendered in such  arbitration  shall be final and
binding  upon the parties,  and judgment may be entered  thereon in any court of
competent jurisdiction.  Upon the rendering of any such award on or prior to the
Termination Date, the Escrow Agent shall release the appropriate  portion of the
Escrow Account in accordance with Article 6 hereof.  The parties agree to submit
to the non-exclusive  jurisdiction of the courts of the State of New York and of
the  United  States of America  located in the State of New York,  county of New
York, for any action to enforce any award hereunder. The demand for arbitrations
shall be delivered in accordance  with Section 14.2. The fees of the


                                       10



arbitrators shall be shared equally by the parties. This agreement to arbitrate,
and the final  ruling or  decision of the  arbitrators,  shall be binding on the
parties and specifically enforceable.

      14.7.  Validity.  The invalidity or  unenforceability of any provisions of
this  Agreement  shall not affect the  validity or  enforceability  of any other
provisions  of this  Agreement,  each of which  shall  remain in full  force and
effect.

      14.8. Captions; Construction.  Titles or captions of Sections contained in
this Agreement are inserted only as a matter of  convenience  and for reference,
and in no way define,  limit,  extend or describe the scope of this Agreement or
the intent of any provision of this  Agreement.  The words "herein" and "hereof"
and other words of similar  import refer to this Agreement as a whole and not to
any particular part of this Agreement. The word "including" as used herein shall
not be construed so as to exclude any other thing not referred to or  described.
All references herein to Sections shall be deemed references to sections of this
Agreement, except as otherwise provided.

      14.9.  Counterparts.  This  Agreement  may be  executed  in any  number of
counterparts,  each of which shall be deemed to be an original  and all of which
together shall be deemed to be one and the same instrument.

      14.10.  Binding  Effect.  This  Agreement  shall be binding upon and inure
solely to the  benefit of each party  hereto  and their  respective  successors,
assigns, heirs and legal representatives.  Except as otherwise set forth herein,
nothing in this  Agreement,  express or implied,  is intended to or shall confer
upon any other  person  any right,  benefit  or remedy of any nature  whatsoever
under or by reason of this Agreement.

      14.11. Further Assurances. From time to time on and after the date hereof,
GOAM and the  Stockholders  shall deliver or cause to be delivered to the Escrow
Agent such further  documents and  instruments and shall do and cause to be done
such  further  acts as the  Escrow  Agent  shall  reasonably  request  (it being
understood  that the  Escrow  Agent  shall have no  obligation  to make any such
request)  to carry out more  effectively  the  provisions  and  purposes of this
Agreement,  to  evidence  compliance  herewith  or to assure  itself  that it is
protected in acting hereunder.

                            [Signature page follows]


                                       11



      IN WITNESS WHEREOF, this Agreement has been duly executed as of and on the
date first above written.


                              GOAMERICA, INC.


                              By: /s/  Francis J. Elenio
                                  ------------------------------------
                                  Name:  Francis J. Elenio
                                  Title: Chief Financial Officer, Secretary and
                                         Treasurer



                              THE STOCKHOLDERS

                              By: /s/ Kevin Warnock
                                  ------------------------------------
                                  Name:   Kevin Warnock
                                  Title:  Stockholder Representative



                              AMERICAN STOCK TRANSFER & TRUST COMPANY,
                                as Escrow Agent

                              By: /s/ Herbert J. Lemmer
                                  ------------------------------------
                                  Name:  Herbert J. Lemmer
                                  Title: Vice President





                                   SCHEDULE A

                            SCHEDULE OF STOCKHOLDERS



                                                               Number of
                                        Percentage of        Shares to be
                                        Total Escrow         Deposited in
            Name                            Shares               Escrow
            ----                            ------               ------

Kevin L. Warnock                            18.9233%            19,039
David Henderson                              8.4203%             8,472
Andrew Warnock                               1.1227%             1,130
Nokia Ventures, L.P.                        58.8607%            59,221
Osprey Ventures, L.P.                        2.0236%             2,036
Osprey Ventures Q, L.P.                      3.4288%             3,449
Osprey Ventures Affiliates Fund, L.P.        0.1686%               170
Angel Investors, L.P.                        1.2422%             1,250
Angel(Q) Investors, L.P.                     1.0062%             1,012
Stephen J. Martin                            2.2484%             2,262
GC&H Ventures, L.P.                          0.7869%               792
Robert C. Hill                               0.3373%               339
Thomas Figlio                                0.0020%                 2
Michael Foster                               0.0241%                24
Mary Ann O'Brien                             1.4050%             1,414



                                                                    EXHIBIT 10.2


                          REGISTRATION RIGHTS AGREEMENT

      THIS REGISTRATION  RIGHTS AGREEMENT (this  "Agreement") is entered into as
of the 31st day of  August,  2000,  by and among  GoAmerica,  Inc.,  a  Delaware
corporation (the "Company"),  and the stockholders of Hotpaper.com,  Inc. listed
on  the  signature  page  hereof   (referred  to  collectively   herein  as  the
"Stockholders" and each individually as a "Stockholder").

                                    Recitals

      WHEREAS,  this  Agreement is made  pursuant to the  Agreement  and Plan of
Merger  (the  "Merger  Agreement")  dated as of August 11, 2000 by and among the
Company,   GoAmerica  Acquisition  II  Corp.  ("Sub")  and  Hotpaper.com,   Inc.
("Hotpaper").  Capitalized terms used herein shall have the respective  meanings
ascribed to them in the Merger Agreement, unless the context requires otherwise.

      WHEREAS, pursuant to the Merger Agreement, (a) Sub will be merged with and
into Hotpaper (the  "Merger"),  and (b) the Company is issuing  shares of Common
Stock of the Company to the Stockholders,  in conversion of and exchange for the
outstanding  shares of capital  stock of Hotpaper  (on an as converted to common
stock basis) then held by the Stockholders; and

      Whereas,  in connection with the  consummation of the Merger,  the parties
desire  to enter  into this  Agreement  in order to grant  certain  registration
rights to the Stockholders as set forth below.

      Now,  Therefore,  in consideration of the foregoing premises and for other
good and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereto agree as follows:

SECTION 1.  GENERAL.
- -------------------

      1.1 DEFINITIONS.  As used in this Agreement the following terms shall have
the following respective meanings:

            "Exchange  Act"  means  the  Securities  Exchange  Act of  1934,  as
amended.

            "Holder"  means any person owning of record  Registrable  Securities
that  have not  been  sold to the  public  or any  assignee  of  record  of such
Registrable Securities in accordance with Section 2.7 hereof.

            "Initial   Offering"  means  the  Company's  first  firm  commitment
underwritten public offering of its Common Stock registered under the Securities
Act as declared effective by the Commission on April 6, 2000.

            "Prior  Registration  Rights  Agreements"  means  (a)  that  certain
Registration Rights Agreement,  dated October 15, 1996, by and among the Company
and the investors party thereto; (b) that certain Registration Rights Agreement,
dated June 25, 1999, by and among the Company





and the investors party thereto;  (c) that certain Registration Rights Agreement
dated  January  28,  2000,  by and among the  Company  and the  investors  party
thereto; and (d) that certain Registration Rights Agreement dated June 28, 2000,
by and among the Company and the investors party thereto.

            "Register," "registered," and "registration" refer to a registration
effected by preparing and filing a registration statement in compliance with the
Securities  Act,  and the  declaration  or  ordering  of  effectiveness  of such
registration statement or document.

            "Registrable  Securities"  means (a) the Merger Shares;  and (b) any
Common  Stock of the  Company  issued as (or  issuable  upon the  conversion  or
exercise of any warrant,  right or other security which is issued as) a dividend
or other  distribution with respect to, or in exchange for or in replacement of,
the Merger Shares.

            "Registrable  Securities  then  outstanding"  shall be the number of
shares  determined  by  calculating  the total number of shares of the Company's
Common Stock that are Registrable  Securities and either (a) are then issued and
outstanding  or (b) are issuable  pursuant to then  exercisable  or  convertible
securities.

            "Registration  Expenses"  shall mean all  expenses  incurred  by the
Company in complying with Section 2.1 hereof, including, without limitation, all
registration  and filing fees,  printing  expenses,  fees and  disbursements  of
counsel for the Company,  reasonable fees and  disbursements of a single special
counsel for the Holders  selected  by a majority of Holders  participating  in a
particular  registration,  blue sky fees and  expenses  (but  excluding  (a) the
compensation  of regular  employees  of the  Company  which shall be paid in any
event by the Company and (b) Selling Expenses).

            "SEC" or "Commission" means the Securities and Exchange Commission.

            "Securities Act" shall mean the Securities Act of 1933, as amended.

            "Selling Expenses" shall mean all underwriting discounts and selling
commissions applicable to the sale of Registrable Securities by a Holder.

            "Special Registration Statement" shall mean a registration statement
relating  to any  employee  benefit  plan  or  with  respect  to  any  corporate
reorganization or other transaction under Rule 145 of the Securities Act.

SECTION 2.  REGISTRATION.
- -------------------------

      2.1  PIGGYBACK  REGISTRATIONS.  The  Company  shall  notify all Holders of
Registrable Securities in writing at least fifteen (15) days prior to the filing
of any registration  statement under the Securities Act for purposes of a public
offering  of  securities  of  the  Company  (including,   but  not  limited  to,
registration  statements  relating to secondary  offerings of  securities of the
Company,  but excluding  Special  Registration  Statements) and will afford each
such Holder an opportunity to include in such registration statement all or part
of such  Registrable  Securities  held by such Holder as set forth herein.  Each
Holder desiring to include in any such registration statement all or any part of
the Registrable  Securities held by such Holder shall,


                                       2



within fifteen (15) days after the  above-described  notice from the Company, so
notify the Company in writing.  Such notice shall state the  intended  method of
disposition of the Registrable Securities by such Holder as set forth herein. If
a  Holder  decides  not to  include  all of its  Registrable  Securities  in any
registration  statement  thereafter  filed by the  Company,  such  Holder  shall
nevertheless continue to have the right to include any Registrable Securities in
any subsequent registration statement or registration statements as may be filed
by the Company with respect to offerings of its  securities,  all upon the terms
and conditions set forth herein.

            (a)  Underwriting.  If the  registration  statement  under which the
Company gives notice under this Section 2.1 is for an underwritten offering, the
Company shall so advise the Holders of  Registrable  Securities.  In such event,
the right of any such Holder to be included in a  registration  pursuant to this
Section  2.1 shall be  conditioned  upon  such  Holder's  participation  in such
underwriting  and the inclusion of such Holder's  Registrable  Securities in the
underwriting to the extent provided herein.  All Holders proposing to distribute
their  Registrable  Securities  through  such  underwriting  shall enter into an
underwriting  agreement in customary form with the  underwriter or  underwriters
selected  for  such  underwriting  by the  Company.  Notwithstanding  any  other
provision of this Agreement,  if the  underwriter  determines in good faith that
marketing   factors  require  a  limitation  of  the  number  of  shares  to  be
underwritten,  the number of shares  that may be  included  in the  underwriting
shall be allocated  first, to the Company;  second to all  stockholders  who are
entitled to  participate  and who have  elected to  participate  in the offering
pursuant to the terms of the Prior Registration  Rights Agreements on a pro rata
basis  based  upon the total  number of shares  held by each such  participating
stockholder that are subject to piggyback  registration rights pursuant thereto;
third, to all  stockholders who are entitled to participate and who have elected
to participate in the offering pursuant to the terms of this Agreement, on a pro
rata basis based upon the total number of shares held by each such participating
stockholder that are subject to piggyback  registration  rights pursuant hereto;
and fourth,  to any other stockholder of the Company on a pro rata basis. If any
Holder disapproves of the terms of any such underwriting,  such Holder may elect
to withdraw  therefrom  by written  notice to the  Company and the  underwriter,
delivered at least ten (10)  business  days prior to the  effective  date of the
registration  statement.  Any Registrable  Securities excluded or withdrawn from
such underwriting shall be excluded and withdrawn from the registration. For any
Holder  which is a  partnership  or  corporation,  the  partners,  stockholders,
subsidiaries,  parents and affiliates of such Holder,  or the estates and family
members of any such partners and retired partners and any trusts for the benefit
of any of the foregoing persons shall be deemed to be a single "Holder", and any
pro rata  reduction  with  respect  to such  "Holder"  shall  be based  upon the
aggregate  amount of shares carrying  registration  rights owned by all entities
and individuals included in such "Holder", as defined in this sentence.

            (b) Right to  Terminate  Registration.  The  Company  shall have the
right to  terminate  or withdraw  any  registration  initiated  by it under this
Section 2.1 prior to the effectiveness of such  registration  whether or not any
Holder has elected to include securities in such registration.  The Registration
Expenses  of such  withdrawn  registration  shall  be borne  by the  Company  in
accordance with Section 2.2 hereof.

      2.2  EXPENSES  OF  REGISTRATION.  All  Registration  Expenses  incurred in
connection with any registration, qualification or compliance hereunder shall be
borne by the  Company.  All


                                       3



Selling Expenses incurred in connection with any registrations hereunder,  shall
be borne by the Holders of the securities so registered pro rata on the basis of
the number of shares so registered.

      2.3 OBLIGATIONS OF THE COMPANY.  Subject to Section  2.1(b),  whenever the
Company elects to effect the  registration  of any Registrable  Securities,  the
Company shall, as expeditiously as reasonably possible:

            (a)  Prepare  and file with the SEC a  registration  statement  with
respect  to such  Registrable  Securities  and use all  commercially  reasonable
efforts to cause such registration statement to become effective,  and, upon the
request of the Holders of a majority of the  Registrable  Securities  registered
thereunder,  keep such  registration  statement  effective for up to ninety (90)
days or, if earlier, until the Holder or Holders have completed the distribution
related thereto.

            (b) Prepare and file with the SEC such amendments and supplements to
such  registration  statement and the  prospectus  used in connection  with such
registration  statement as may be necessary to comply with the provisions of the
Securities Act with respect to the disposition of all securities covered by such
registration statement for the period set forth in paragraph (a) above.

            (c)  Furnish to the Holders  such number of copies of a  prospectus,
including a preliminary  prospectus,  in conformity with the requirements of the
Securities Act, and such other documents as they may reasonably request in order
to facilitate the disposition of Registrable Securities owned by them.

            (d) Use its commercially  reasonable efforts to register and qualify
the  securities  covered  by  such  registration   statement  under  such  other
securities  or Blue  Sky  laws of such  jurisdictions  as  shall  be  reasonably
requested by the  Holders;  provided  that the Company  shall not be required in
connection  therewith or as a condition  thereto to qualify to do business or to
file  a  general   consent  to  service  of  process  in  any  such   states  or
jurisdictions.

            (e) In the event of any underwritten public offering, enter into and
perform its obligations under an underwriting  agreement, in usual and customary
form,  with  the  managing   underwriter(s)   of  such  offering.   Each  Holder
participating  in such  underwriting  shall  also  enter  into and  perform  its
obligations under such an agreement.

            (f) Notify each  Holder of  Registrable  Securities  covered by such
registration  statement  at any  time  when a  prospectus  relating  thereto  is
required to be delivered  under the Securities Act of the happening of any event
as a result of which the prospectus included in such registration  statement, as
then in effect,  includes  an untrue  statement  of a material  fact or omits to
state a material  fact  required to be stated  therein or  necessary to make the
statements  therein not misleading in light of the circumstances  then existing.
The Company will use reasonable  efforts to amend or supplement  such prospectus
in order to cause such  prospectus  not to include  any  untrue  statement  of a
material fact or omit to state a material fact required to be stated  therein or
necessary  to make  the  statements  therein  not  misleading  in  light  of the
circumstances then existing.


                                       4



            (g) Use its commercially  reasonable efforts to furnish, on the date
that such Registrable  Securities are delivered to the underwriters for sale, if
such securities are being sold through underwriters, (i) an opinion, dated as of
such date,  of the counsel  representing  the  Company for the  purposes of such
registration,  in form and substance as is customarily  given to underwriters in
an underwritten public offering, addressed to the underwriters, if any, and (ii)
a  letter  dated  as  of  such  date,  from  the  independent  certified  public
accountants  of the Company,  in form and substance as is  customarily  given by
independent  certified  public  accountants to  underwriters  in an underwritten
public offering addressed to the underwriters.

      2.4 TERMINATION OF REGISTRATION  RIGHTS.  All registration  rights granted
under this Section 2 shall terminate and be of no further force and effect seven
(7) years after the date of the  Company's  Initial  Offering.  In  addition,  a
Holder's registration rights shall expire if (a) collectively,  the Holders hold
less than 1% of the Company's  outstanding Common Stock  and (b) all Registrable
Securities held by such Holder (and its affiliates, partners, members and former
members) may be sold under Rule 144 during any ninety (90) day period.

      2.5 DELAY OF REGISTRATION; FURNISHING INFORMATION.

            (a) No Holder  shall have any right to obtain or seek an  injunction
restraining  or otherwise  delaying any such  registration  as the result of any
controversy   that  might   arise  with   respect  to  the   interpretation   or
implementation of this Section 2.

            (b) It shall be a  condition  precedent  to the  obligations  of the
Company to take any action  pursuant  to Section  2.1 that the  selling  Holders
shall  furnish  to  the  Company  such  information  regarding  themselves,  the
Registrable  Securities  held by them and the intended  method of disposition of
such  securities  as shall be  required  to  effect  the  registration  of their
Registrable Securities.

      2.6 INDEMNIFICATION.  In the event any Registrable Securities are included
in a registration statement under Section 2.1:

            (a) The Company will  indemnify and hold  harmless each Holder,  the
partners,  officers and directors of each Holder, any underwriter (as defined in
the Securities  Act) for such Holder and each person,  if any, who controls such
Holder or  underwriter  within the meaning of the Securities Act or the Exchange
Act, against any losses,  claims,  damages, or liabilities (joint or several) to
which they may become  subject  under the  Securities  Act,  the Exchange Act or
other  federal  or  state  law,  insofar  as such  losses,  claims,  damages  or
liabilities  (or actions in respect  thereof) arise out of or are based upon any
of  the  following   statements,   omissions  or  violations   (collectively   a
"Violation")  by the  Company:  (i)  any  untrue  statement  or  alleged  untrue
statement of a material fact contained in such registration statement, including
any  preliminary  prospectus  or  final  prospectus  contained  therein  or  any
amendments  or  supplements  thereto,  (ii) the omission or alleged  omission to
state  therein a material fact  required to be stated  therein,  or necessary to
make the statements  therein not  misleading,  or (iii) any Violation or alleged
Violation by the Company of the  Securities  Act,  the  Exchange  Act, any state
securities law or any rule or regulation  promulgated  under the Securities Act,
the Exchange Act or any state  securities  law in  connection  with the offering
covered by such registration statement (provided, however, that the Company will
not be  required to  indemnify  any of the  foregoing  persons on


                                       5



account of any losses,  claims,  damages or liabilities arising from a Violation
if and to the extent that such  Violation was made in a  preliminary  prospectus
and was  corrected  in a  subsequent  prospectus  that was required by law to be
delivered to the person  making the claim with respect to which  indemnification
is sought  hereunder,  and such subsequent  prospectus was made available by the
Company to permit  delivery  of such  prospectus  in a timely  manner,  and such
subsequent  prospectus  was so  delivered  to the  Holder  making  the claim for
indemnification);  and the Company  will pay as  incurred  to each such  Holder,
partner, officer,  director,  underwriter or controlling person for any legal or
other expenses  reasonably  incurred by them in connection with investigating or
defending any such loss, claim, damage, liability or action; provided,  however,
that the indemnity agreement contained in this Section 2.6(a) shall not apply to
amounts paid in settlement of any such loss, claim, damage,  liability or action
if such settlement is effected without the consent of the Company, which consent
shall not be unreasonably  withheld, nor shall the Company be liable in any such
case for any such loss, claim, damage, liability or action to the extent that it
arises out of or is based upon a Violation  which occurs in reliance upon and in
conformity with written  information  furnished  expressly for use in connection
with such registration by such Holder, partner, officer,  director,  underwriter
or controlling person of such Holder.

            (b) Each Holder will, if Registrable  Securities held by such Holder
are included in the securities as to which such  registration  qualifications or
compliance is being effected,  indemnify and hold harmless the Company,  each of
its  directors,  its officers and each person,  if any, who controls the Company
within the meaning of the Securities  Act, any  underwriter and any other Holder
selling  securities  under  such  registration  statement  or any of such  other
Holder's partners, directors or officers or any person who controls such Holder,
against any losses,  claims,  damages or liabilities (joint or several) to which
the Company or any such director,  officer,  controlling person,  underwriter or
other such Holder, or partner,  director,  officer or controlling person of such
other Holder may become  subject under the  Securities  Act, the Exchange Act or
other  federal  or  state  law,  insofar  as such  losses,  claims,  damages  or
liabilities  (or actions in respect  thereto) arise out of or are based upon any
Violation,  in each  case to the  extent  (and  only to the  extent)  that  such
Violation  occurs in reliance  upon and in conformity  with written  information
furnished by such Holder under an  instrument  duly  executed by such Holder and
stated to be specifically for use in connection with such registration; and each
such Holder will pay as incurred any legal or other expenses reasonably incurred
by the Company or any such director, officer, controlling person, underwriter or
other Holder, or partner,  officer, director or controlling person of such other
Holder in  connection  with  investigating  or defending  any such loss,  claim,
damage, liability or action if it is judicially determined that there was such a
Violation;  provided,  however,  that the indemnity  agreement contained in this
Section  2.6(b) shall not apply to amounts paid in  settlement of any such loss,
claim,  damage,  liability or action if such settlement is effected  without the
consent  of the  Holder,  which  consent  shall  not be  unreasonably  withheld;
provided  further,  that in no event shall any indemnity  under this Section 2.6
exceed the net proceeds from the offering received by such Holder.

            (c)  Promptly  after  receipt  by an  indemnified  party  under this
Section  2.6  of  notice  of  the  commencement  of any  action  (including  any
governmental action), such indemnified party will, if a claim in respect thereof
is to be made against any indemnifying  party under this Section 2.6, deliver to
the indemnifying party a written notice of the commencement


                                       6



thereof and the indemnifying  party shall have the right to participate in, and,
to the  extent  the  indemnifying  party so  desires,  jointly  with  any  other
indemnifying party similarly noticed, to assume the defense thereof with counsel
mutually  satisfactory to the parties;  provided,  however,  that an indemnified
party  shall  have the  right to  retain  one  counsel  of their  own,  with the
reasonable  fees and  expenses  of such  counsel to be paid by the  indemnifying
party, if  representation  of such indemnified  party by the counsel retained by
the  indemnifying  party  would be  inappropriate  due to  actual  or  potential
differing   interests  between  such  indemnified  party  and  any  other  party
represented by such counsel in such  proceeding.  The failure to deliver written
notice to the indemnifying party within a reasonable time of the commencement of
any such action, if materially prejudicial to its ability to defend such action,
shall relieve such indemnifying  party of any liability to the indemnified party
under this Section 2.6,  but the  omission so to deliver  written  notice to the
indemnifying  party will not relieve it of any liability that it may have to any
indemnified party otherwise than under this Section 2.6.

            (d) If the indemnification  provided for in this Section 2.6 is held
by a court of competent  jurisdiction to be unavailable to an indemnified  party
with respect to any losses,  claims,  damages or liabilities referred to herein,
the  indemnifying   party,  in  lieu  of  indemnifying  such  indemnified  party
thereunder,  shall to the extent  permitted by applicable  law contribute to the
amount  paid or  payable  by such  indemnified  party as a result of such  loss,
claim,  damage or liability in such  proportion as is appropriate to reflect the
relative fault of the indemnifying  party on the one hand and of the indemnified
party on the other in  connection  with the  Violation(s)  that resulted in such
loss,  claim,  damage  or  liability,  as well as any other  relevant  equitable
considerations.  The  relative  fault  of  the  indemnifying  party  and  of the
indemnified  party shall be  determined by a court of law by reference to, among
other things,  whether the untrue or alleged untrue statement of a material fact
or the omission to state a material fact relates to information  supplied by the
indemnifying party or by the indemnified party and the parties' relative intent,
knowledge,  access to  information  and  opportunity  to correct or prevent such
statement or omission;  provided,  that in no event shall any  contribution by a
Holder  hereunder  exceed the net proceeds  from the  offering  received by such
Holder.

            (e) The  obligations  of the Company and Holders  under this Section
2.6 shall  survive  completion  of any offering of  Registrable  Securities in a
registration  statement and the termination of this  Agreement.  No Indemnifying
Party,  in the defense of any such claim or litigation,  shall,  except with the
consent of each  Indemnified  Party,  consent to entry of any  judgment or enter
into any settlement which does not include as an unconditional  term thereof the
giving by the claimant or plaintiff to such Indemnified  Party of a release from
all liability in respect to such claim or litigation.

      2.7 ASSIGNMENT OF REGISTRATION  RIGHTS. The rights to cause the Company to
register Registrable  Securities pursuant to this Agreement may be assigned by a
Holder to a transferee or assignee of Registrable  Securities to which (a) there
is transferred to such transferee no less than twenty  thousand  (20,000) shares
of Registrable  Securities,  appropriately adjusted to reflect any stock splits,
stock dividends,  subdivisions,  reverse splits and similar events, (b) there is
transferred  to such  transferee  at least ten  percent  (10%) of the  shares of
Registrable  Securities held by the Holder, (c) such transferee is an affiliate,
subsidiary or parent company, family member or family trust for the benefit of a
party hereto or (d) such transferee or transferees are partners of a Holder, who
agree  to act  through  a  single  representative;  provided,  however,  (i) the


                                       7



transferor  shall,  within  ten (10) days after  such  transfer,  furnish to the
Company  written  notice of the name and address of such  transferee or assignee
and the  securities  with  respect to which such  registration  rights are being
assigned and (ii) such transferee  shall agree to be subject to all restrictions
set forth in this Agreement.

      2.8 AMENDMENT OF REGISTRATION  RIGHTS. Any provision of this Section 2 may
be amended and the observance  thereof may be waived  (either  generally or in a
particular  instance and either  retroactively or prospectively),  only with the
written  consent of the Company and the Holders of a majority of the Registrable
Securities then outstanding. Any amendment or waiver effected in accordance with
this  Section  2.8  shall be  binding  upon  each  Holder  and the  Company.  By
acceptance  of any  benefits  under  this  Section  2,  Holders  of  Registrable
Securities hereby agree to be bound by the provisions hereunder.

      2.9 "MARKET STAND-OFF" AGREEMENT;  AGREEMENT TO FURNISH INFORMATION.  Each
Holder hereby agrees that such Holder shall not sell,  transfer,  make any short
sale of,  grant any option  for the  purchase  of, or enter into any  hedging or
similar  transaction  with the same economic  effect as a sale, any Common Stock
(or other  securities)  of the  Company  held by such  Holder  (other than those
included in the  registration)  for a period specified by the  representative of
the  underwriters  of Common Stock (or other  securities)  of the Company not to
exceed one hundred eighty (180) days following the Closing Date.

      Each Holder agrees to execute and deliver such other  agreements as may be
reasonably requested by the Company or the underwriter which are consistent with
the  foregoing  or which  are  necessary  to give  further  effect  thereto.  In
addition,  if requested by the Company or the representative of the underwriters
of Common Stock (or other securities) of the Company, each Holder shall provide,
within ten (10) days of such request, such information as may be required by the
Company or such  representative  in connection with the completion of any public
offering of the Company's securities pursuant to a registration  statement filed
under the Securities  Act. The  obligations  described in this Section 2.9 shall
not apply to a registration  relating  solely to employee  benefit plans on Form
S-1 or Form S-8 or similar  forms that may be  promulgated  in the future,  or a
registration relating solely to a Commission Rule 145 transaction on Form S-4 or
similar  forms that may be  promulgated  in the  future.  The Company may impose
stop-transfer  instructions with respect to the shares of Common Stock (or other
securities)  subject  to the  foregoing  restriction  until  the end of said one
hundred  eighty (180) day period.  Each Holder agrees that any transferee of any
shares of Registrable Securities shall be bound by this Section 2.9.

      2.10 RULE 144  REPORTING.  With a view to making  available to the Holders
the benefits of certain  rules and  regulations  of the SEC which may permit the
sale of the  Registrable  Securities  to the public  without  registration,  the
Company agrees to use its best efforts to:

            (a) Make and keep public information  available,  as those terms are
understood  and  defined  in SEC  Rule  144 or any  similar  or  analogous  rule
promulgated  under the Securities  Act, at all times after the effective date of
the Initial Offering;

            (b) File with the SEC,  in a timely  manner,  all  reports and other
documents required of the Company under the Exchange Act; and


                                       8



            (c) So long as a Holder owns any Registrable Securities,  furnish to
such Holder forthwith upon request: a written statement by the Company as to its
compliance  with the reporting  requirements  of said Rule 144 of the Securities
Act, and of the  Exchange  Act (at any time after it has become  subject to such
reporting requirements); a copy of the most recent annual or quarterly report of
the Company;  and such other  reports and  documents as a Holder may  reasonably
request in availing  itself of any rule or  regulation of the SEC allowing it to
sell any such securities without registration.

      2.11 TITLE TO STOCK.  Each  Stockholder  hereby  represents that he is the
beneficial  owner of the outstanding  shares of capital stock of Hotpaper issued
in his respective name and that,  except as otherwise  disclosed on the Hotpaper
Disclosure  Schedule,  all such  shares  are free  and  clear of any  mortgages,
pledges, security interests, liens, claims, charges, equities, conditional sales
contracts,  restrictions,  reservations,  options, first refusal rights or other
encumbrances of any nature whatsoever.

SECTION 3.  MISCELLANEOUS.
- -------------------------

      3.1  GOVERNING  LAW.  This  Agreement  shall be construed  under  Delaware
General  Corporation  Law as to matters of  corporate  law and,  as to all other
matters of law,  shall be governed and construed  under the laws of the State of
Delaware  as such laws are  applied to  agreements  between  Delaware  residents
entered into and performed entirely in the State of Delaware.

      3.2 SURVIVAL. The representations,  warranties,  covenants, and agreements
made herein shall survive any  investigation  made by any Holder and the closing
of the transactions  contemplated  hereby.  All statements as to factual matters
contained in any  certificate or other  instrument  delivered by or on behalf of
the Company  pursuant  hereto in connection with the  transactions  contemplated
hereby  shall be deemed to be  representations  and  warranties  by the  Company
hereunder solely as of the date of such certificate or instrument.

      3.3 SUCCESSORS AND ASSIGNS. Except as otherwise expressly provided herein,
the  provisions  hereof shall inure to the benefit of, and be binding upon,  the
successors,  assigns, heirs, executors, and administrators of the parties hereto
and shall inure to the benefit of and be enforceable by each person who shall be
a holder of Registrable  Securities from time to time; provided,  however,  that
prior to the receipt by the Company of adequate  written  notice of the transfer
of any  Registrable  Securities  specifying  the full  name and  address  of the
transferee,  the Company  may deem and treat the person  listed as the holder of
such shares in its records as the  absolute  owner and holder of such shares for
all purposes, including the payment of dividends or any redemption price.

      3.4 ENTIRE AGREEMENT.  This Agreement,  the Merger Agreement and the other
documents   delivered   pursuant   thereto   constitute   the  full  and  entire
understanding  and  agreement  between the parties  with regard to the  subjects
hereof  and no party  shall be liable or bound to any other in any manner by any
representations, warranties, covenants and agreements except as specifically set
forth herein and therein.


                                       9



      3.5  SEVERABILITY.  In the  event  one or more of the  provisions  of this
Agreement  should,   for  any  reason,  be  held  to  be  invalid,   illegal  or
unenforceable in any respect, such invalidity,  illegality,  or unenforceability
shall not affect any other  provisions  of this  Agreement,  and this  Agreement
shall be construed as if such invalid,  illegal or  unenforceable  provision had
never been contained herein.

      3.6 AMENDMENT AND WAIVER.

            (a) Except as otherwise  expressly  provided,  this Agreement may be
amended or modified only upon the written consent of the Company and the holders
of at least a majority of the Registrable Securities.

            (b) Except as otherwise expressly  provided,  the obligations of the
Company and the rights of the Holders  under this  Agreement  may be waived only
with  the  written  consent  of  the  holders  of at  least  a  majority  of the
Registrable Securities.

            (c)  For the  purposes  of  determining  the  number  of  Holder  or
Stockholders  entitled to vote or  exercise  any rights  hereunder,  the Company
shall be entitled  to rely solely on the list of record  holders of its stock as
maintained by or on behalf of the Company.

      3.7  DELAYS  OR  OMISSIONS.  It is  agreed  that no delay or  omission  to
exercise any right,  power, or remedy  accruing to any Holder,  upon any breach,
default or  noncompliance  of the Company under this Agreement  shall impair any
such right,  power,  or remedy,  nor shall it be construed to be a waiver of any
such breach,  default or noncompliance,  or any acquiescence  therein, or of any
similar breach,  default or noncompliance  thereafter  occurring.  It is further
agreed that any waiver, permit, consent, or approval of any kind or character on
any Holder's part of any breach, default or noncompliance under the Agreement or
any  waiver  on such  Holder's  part of any  provisions  or  conditions  of this
Agreement  must  be in  writing  and  shall  be  effective  only  to the  extent
specifically  set  forth  in such  writing.  All  remedies,  either  under  this
Agreement, by law, or otherwise afforded to Holders, shall be cumulative and not
alternative.

      3.8  NOTICES.  All notices  required or  permitted  hereunder  shall be in
writing and shall be deemed effectively given: (a) upon personal delivery to the
party to be notified, (b) when sent by confirmed electronic mail or facsimile if
sent during normal  business  hours of the  recipient;  if not, then on the next
business  day,  (c)  five (5) days  after  having  been  sent by  registered  or
certified mail, return receipt  requested,  postage prepaid,  or (d) one (1) day
after deposit with a nationally  recognized  overnight courier,  specifying next
day delivery,  with written verification of receipt. All communications shall be
sent to the party to be notified  at the  address as set forth on the  signature
pages  hereof or at such other  address as such party may  designate by ten (10)
days advance written notice to the other parties hereto.

      3.9 PRIORITY OF REGISTRATION  RIGHTS.  Notwithstanding  anything herein to
the  contrary,  in the event of any  conflict  between  the  provisions  of this
Agreement and the provisions of any of the Prior Registration Rights Agreements,
the provisions of the Prior Registration Rights Agreements shall govern.

      3.10  ATTORNEYS'  FEES. In the event that any suit or action is instituted
to enforce any provision in this Agreement, the prevailing party in such dispute
shall be entitled to recover from


                                       10



the losing party all fees,  costs and  expenses of  enforcing  any right of such
prevailing  party under or with  respect to this  Agreement,  including  without
limitation,  such  reasonable  fees and expenses of attorneys  and  accountants,
which  shall  include,  without  limitation,  all fees,  costs and  expenses  of
appeals.

      3.11 TITLES AND SUBTITLES.  The titles of the sections and  subsections of
this  Agreement  are  for  convenience  of  reference  only  and  are  not to be
considered in construing this Agreement.

      3.12  COUNTERPARTS.  This  Agreement  may be  executed  in any  number  of
counterparts,  each of which  shall be an  original,  but all of which  together
shall constitute one instrument.

      3.13 MUTUAL DRAFTING. This Agreement is the result of the joint efforts of
the  Company and each of the  Stockholders  and each  provision  hereof has been
subject to the mutual consultation, negotiation and agreement of the parties and
there shall be no construction against any party based on any presumption of the
party's involvement in the drafting thereof.

                            [SIGNATURE PAGE FOLLOWS]


                                       11



      In Witness  Whereof,  the parties  hereto have executed this  Registration
Rights Agreement as of the date set forth in the first paragraph hereof.

COMPANY:

GOAMERICA, Inc.

By: /s/ Francis J. Elenio
    ---------------------------------------

Print Name: Francis J. Elenio
           --------------------------------

Title: Chief Financial Officer, Secretary
       and Treasurer
      -------------------------------------

Address: 401 Hackensack Avenue
         Hackensack, NJ  07601
         Attn:  Aaron Dobrinsky, President


STOCKHOLDERS:

         /s/ Kevin L. Warnock                     /s/ David Henderson
         ---------------------------              ---------------------------
Name:    Kevin L. Warnock                Name:    David Henderson
Address:                                 Address:


                                         Nokia Ventures, L.P.
         /s/ Andrew C. Warnock           By:      /s/ W. Peter Buhl
         ---------------------------              ---------------------------
Name:    Andrew C. Warnock               Name:    W. Peter Buhl
Address:                                 Address:


Osprey Ventures, L.P.                    Angel Investors, L.P. and
                                         Angel (Q) Investors, L.P.

By:      /s/ David M. Stasmy             By:      /s/ Bob Bozeman,
         ---------------------------                  Angel Management, L.L.C.
Name:    David M. Stasmy, as                      ----------------------------
         Managing Member of Osprey       Name:
         Management, L.L.C.              Address:
Address:


Osprey Ventures Q, L.P.                  Osprey Ventures Affiliates Fund, L.P.

By:      /s/ David M. Stasmy             By:      /s/ David M. Stasmy
         ---------------------------              ----------------------------
Name:    David M. Stasmy, as             Name:    David M. Stasmy, as
         Managing Member of Osprey                Managing Member of Osprey
         Management, L.L.C.                       Management, L.L.C.
Address:                                 Address:


                                         GC&H Investments
         /s/ Stephen J. Martin           By:      /s/ Kenneth L. Guernsey
         ---------------------------              ---------------------------
Name:    Stephen J. Martin               Name:    Kenneth L. Guernsey,
Address:                                          Executive Partner
                                         Address:




         /s/ Robert C. Hill                       /s/ Thomas Figlio
         ---------------------------              ---------------------------
Name:    Robert C. Hill                  Name:    Thomas Figlio
Address:                                 Address:


         /s/ Michael Foster                       /s/ Mary Ann O'Brien
         ---------------------------              ---------------------------
Name:    Michael Foster                  Name:    Mary Ann O'Brien
Address:                                 Address: