Adelphia Business Solutions Morgan Stanley Sponsored Investor Day September 5, 2001 Adelphia Business Solutions Forward Looking Financial Information Disclosure Disclaimer The statements in this presentation that are not historical facts are forward-looking statements that are subject to material risks and uncertainties. Investors are cautioned that any such forward-looking statements are not guarantees of future performance or results and involve risks and uncertainties, and that actual results or developments may differ materially from those in the forward-looking statements as a result of various factors which are discussed in Adelphia's and Adelphia Business Solution's filings with the Securities and Exchange Commission. These risks and uncertainties include, but are not limited to, uncertainties relating to economic and business conditions, acquisitions and divestitures, growth and expansion risks, the availability and cost of capital, government and regulatory policies and developments, the pricing and availability of equipment, materials, inventories and programming, product acceptance, the ability to construct, expand and upgrade its cable systems, fiber optic networks and related facilities, risks associated with reliance on the performance and financial condition of vendors and customers, the ability of the companies to execute on their business plans and to market services to existing and new customers dependence on customers and their spending patterns; technological developments and changes in the competitive environment in which we operate. Additional information regarding factors that may affect the business and financial results of Adelphia and Adelphia Business Solutions can be found in their most recent Quarterly Reports on Form 10-Q filed with the Securities Exchange Commission and their respective Form 10-Ks for the year ended December 31, 2000, as well as in the prospectus and most recent prospectus supplement filed under Registration Statement Nos. 333-64224 and 333-11142 (formerly No. 333- 88927), under the section entitled "Risk Factors" contained therein. Neither company undertakes to update any forward-looking statements in this presentation or with respect to matters described herein. Adelphia Business Solutions [PICTURE] Company Overview Status Report Modification of Business Plan . Concentration in 50-60 markets with current active (or near to active) networks . Leverage profitability of Classes of `96-'98 markets - Dense Fiber Optic Rings - Fixed wireless - DSL Connectivity in Bell LSOs . Utilize regional network in Eastern U.S. for connectivity of newer markets . Focus new business on owned network assets - eliminate TSR . Continued conversion/elimination of existing TSR customer base in 2001 Adelphia [PICTURE] Business Solutions Financial Impact of Business Plan Modification Previous Plan New Plan ------------- -------- Markets 75-80 50-60 Revenue Growth 5yr CAGR 41% 33% EBITDA Positive Q4 '01 Q4 '01 Cap X - Q3 2001-2003 $960 Million $630 Million Free Cash Flow Q4 '04 Q2 '04 Adjusted Funding Gap as of June 30, 2001 ($1,105 Million) ($80 Million) Sources of Financing - - Existing Liquidity @ June 30, 2001 $85 Million $85 Million - - Asset Sale to ADLAC - $125 Million - - Senior Secured Credit Facility - $500 Million Adelphia Business Solutions IP Data Center [MAP] 230 million POPs of Fixed Wireless Spectrum Adelphia Business Solutions Major Customers [LOGOS] Adelphia Business Solutions [LOGOS] Adelphia Business Solutions Commonwealth of PA Illustrates advantages of a facilities rich approach and strong product portfolio Access Service Requirements Product Offerings Technologies -------------------- ----------------- ---------------- Dial tone - Centrex 100,000 lines POTS/PRI Fiber Rich Network Long distance - - 2,500 data ACD Application - locations Broadband Fixed WAN Wireless High Speed - State wide ATM Ethernet - network - ATM ILEC Colocations/DSL Frame Relay -------------------- ----------------- ---------------- Contribution to Business Plan . Annual Revenues of over $50 million and going . Annual EBITDA contribution of over $25 million Adelphia Business Solutions [PICTURE] 2001 Business Drivers . Convert Existing TSR Customers to our Networks . Add New Customers Directly on to our Networks . Significantly reduce overhead expenses associated with nationwide expansion effort . Complete Local Network Construction and light an additional 35 markets in 2001 . Complete Long-haul Connectivity for all Local Markets lit in 2001 . Maximize Billing and Cross Product Bundling Opportunities through Launch on New OE/OM Convergence Billing System . Expand Product Management Efforts . Minimize Bad Debts Associated with Bad Customers Adelphia Business Solutions MARKET MATURITY A TRACK RECORD OF SUCCESS 21 Original Markets 38 Expansion Markets Gross Free Cash Gross Free Cash Margin EBITDA Flow Margin EBITDA Flow Positive Positive Positive Positive Positive Positive -------------------------------- -------------------------------- Three Years from Now 21 21 21 38 38 15 -------------------------------- -------------------------------- Two Years from Now 21 21 21 38 30 5 -------------------------------- -------------------------------- One Year from Now 21 21 15 25 12 0 -------------------------------- -------------------------------- Today 21 21 9 9 1 0 -------------------------------- -------------------------------- One Year Ago 21 17 1 0 0 0 -------------------------------- -------------------------------- Two Years Ago 18 16 1 0 0 0 -------------------------------- -------------------------------- Three Years Ago 16 7 0 0 0 0 -------------------------------- -------------------------------- Adelphia Business Solutions [PICTURE] Proof of Concept - A Facilities Based Strategy . All Original Markets are EBITDA positive . Strong Facilities Presence in Lit Markets - Regional network rings active in East U.S. - Core networks for Class of 1999 being completed during 2001 . History of strong Gross Margins in Mature Markets - Class of 1996 consistently over 70% GM - On-switch emphasis will improve overall GM in 2001 . Multiple Broadband Access Technologies will facilitate Facilities Based Strategy in Newer Markets Adelphia Business Solutions Gross Margin Opportunities Depend Upon Delivery Method [GRAPH] . Gross Margin Opportunity is very Dependent Upon Transport Method . Established Markets Incremental Margin per Capital Dollar Deployed is Very High . Lower Dependence Upon ILEC Increases Service Capabilities . Broadband Connectivity Aids Multiple Service Offerings and Cross Product Bundling Opportunities Adelphia Business Solutions Capital Cost of Facilities Based Market Entry ------------------------------------------------------ ($ in millions) Targeted 5 Year ROA Core Infrastructure Capital Years 1/2 - --------------------------- --------- ------------------------------------------------------ Local Fiber Network - assumes 100 $ 5.0 ($ in millions) With Without miles @ $50K average (40% savings Cable Cable if built with cable partner) Partner Partner -------------------------- Central Office with Regional Switch Year 5 Revenue $ 28 $ 22 - CO $ 5.0 - Switch $ 3.0 Year 5 EBITDA $ 15 $ 11 - Sonet $ 1.0 - DACs $ 1.5 EBITDA % 54% 51% ------- Total Central Office $ 10.5 Gross PP&E - Core $ 16 $ 18 LSO Collocation - assumes 4-6 $ 1.5 Gross PP&E - Success Based $ 28 $ 24 ILEC COs Customers 1,500 1,200 Connectivity to Long Haul Network $ 0.4 Other (Office, Vehicles, Tools, etc.) $ 0.6 Employees 65 60 ------- Total Core Infrastructure $ 18.0 Unlevered ROA 37% 28% ======= ------------------------------------------------------ Thereafter capital spending, including capacity spending, is largely success based at $650-$750/access line addition Adelphia Business Solutions Capital Spending Plan . Heavily focused on profitable business [GRAPH] Adelphia Business Solutions [PICTURE] Strong Return on Incremental Capital Investment Success based capital has high contribution margin . Core markets contribution of Annualized Revenues to Capital Investment of $1.10:$1.00 . On-switch EBITDA margins of 55% - 75% - Annual run-rate EBITDA improvement of over $140-$160 million . Implied 2 year return of capital investment . Focus on Customer Premise Equipment and Access Capital (Fiber, LMDS, DSL) Adelphia Business Solutions Illustrative Financial Model of a CLEC Market [GRAPH] Adelphia Business Solutions A Historic Track Record of Success EBITDA % of Revenues [GRAPH] Length of Time Markets in Operation Since: 1 Yr 2 Yrs 4 Yrs 5+ Yrs * Markets at -100% EBITDA represent markets with minimal revenue and operating expense 2000 1999 1998/97 1996 and before Annualized EBITDA $ (4.2M) $(21.8M) $ 26.6M $150.3M Gross PP&E as of 6/30/01 $134.3M $405.3M $168.6M $807.6M Adelphia Business Solutions A Historic Track Record of Success EBITDA % of Revenues [GRAPH] Harrisburg LQA Revenue $24.2M LQA EBITDA $18.9M EBITDA % 64.6% Gross PP&E $72.4M Unlevered ROA 32.5% Customers 992 Employees 34 Length of Time Markets in Operation Since: 1 Yr 2 Yrs 4 Yrs 5+ Yrs 2000 1999 1998/97 1996 and before Adelphia Business Solutions A Historic Track Record of Success EBITDA % of Revenues [GRAPH] Wichita LQA Revenue $19.7M LQA EBITDA $11.3M EBITDA % 57.4% Gross PP&E $38.6M Unlevered ROA 46.0% Customers 1,066 Employees 47 Length of Time Markets in Operation Since: 1 Yr 2 Yrs 4 Yrs 5+ Yrs 2000 1999 1998/97 1996 and before Adelphia Business Solutions A Historic Track Record of Success EBITDA % of Revenues [GRAPH] Philadelphia LQA Revenue $ 65.8M LQA EBITDA $ 37.3M EBITDA % 56.7% Gross PP&E $128.2M Unlevered ROA 28.7% Customers 2,000 Employees 71 Length of Time Markets in Operation Since: 1 Yr 2 Yrs 4 Yrs 5+ Yrs 2000 1999 1998/97 1996 and before Adelphia Business Solutions A Historic Track Record of Success EBITDA % of Revenues [GRAPH] Vermont LQA Revenue $ 38.9M LQA EBITDA $ 20.0M EBITDA % 51.3% Gross PP&E $ 54.4M Unlevered ROA 45.6% Customers 772 Employees 35 Length of Time Markets in Operation Since: 1 Yr 2 Yrs 4 Yrs 5+ Yrs 2000 1999 1998/97 1996 and before Adelphia Business Solutions A Historic Track Record of Success EBITDA % of Revenues Buffalo LQA Revenue $30.3M LQA EBITDA $ 8.1M EBITDA % 26.7% Gross PP&E $ 71.5M Unlevered ROA 36.5% Customers 2,298 Employees 59 Length of Time Markets in Operation Since: 1 Yr 2 Yrs 4 Yrs 5+ Yrs 2000 1999 1998/97 1996 and before Adelphia Business Solutions A Historic Track Record of Success EBITDA % of Revenues Jacksonville LQA Revenue $ 17.6M LQA EBITDA $ 2.2M EBITDA % 12.8% Gross PP&E $ 98.5M Unlevered ROA 16.0% Customers 875 Employees 45 Length of Time Markets in Operation Since: 1 Yr 2 Yrs 4 Yrs 5+ Yrs 2000 1999 1998/97 1996 and before Adelphia Business Solutions Class of 1996 Overall Quarterly Annualized Performance* Revenue CAGR 40% [GRAPH] EBITDA (45% of Revenue) Actual results (41% of revenue) * Before Allocation of Corporate Overhead Sep01 - Dec01 represent Company estimates Adelphia Business Solutions Class of 1997/1998 Overall Quarterly Annualized Performance* [GRAPH] Revenue CAGR 61% EBITDA (40% of Revenue) Actual results (37% of revenue) * Before Allocation of Corporate Overhead Sep01 - Dec01 represent Company estimates Adelphia Business Solutions Class of 1999 Overall Quarterly Annualized Performance* [GRAPH] Revenue CAGR 115% * Before Allocation of Corporate Overhead Sep01 - Dec01 represent Company estimates Adelphia Business Solutions Class of 2000 Overall Quarterly Annualized Performance* [GRAPH] Revenue CAGR 325% * Before Allocation of Corporate Overhead Sep01 - Dec01 represent Company estimates Adelphia Business Solutions Financial Results 21 Original Markets Revenue EBITDA 40.6% Margin 2 year CAGR 80% [GRAPH] [GRAPH] SEP99Q $198,052 SEP99Q $ 52,616 DEC99Q $242,360 DEC99Q $ 84,860 MAR00Q $285,956 MAR00Q $ 84,296 JUN00Q $321,636 JUN00Q $ 78,540/(a)/ SEP00Q $368,916 SEP00Q $117,016 DEC00Q $387,044 DEC00Q $137,368 MAR01Q $411,904 MAR01Q $150,088 JUN01Q $435,504 JUN01Q $176,856 Last Quarter Annualized ($'000s) Last Quarter Annualized ($`000s) /(a)/ Includes settlement charges with Bell Atlantic Adelphia Business Solutions Gulf Region/Wichita A Case Study in Success Adelphia Business Solutions Overview of Assets-Facilities Key Drivers to Long Term Success One Year Ago Current By Q1 2002 ------------ ------- ---------- Lit Markets 40 59 62 Local Operational Fiber Miles - Route 8,147 10,142 11,000 - Strand 359,862 586,183 650,000 5ESS Switches Operational 23 30 30 Collocated Central Offices 234 321 350 Data Switches -- 30 30 Buildings Connected 3,057 3,369 4,200 [GRAPH] Adelphia Business Solutions Type I - Leveraging Facilities for High Economic Returns Typical Single Tenant Type I Building Profile Tenants 1 Square Feet 10,000 Addressable Market - Access Lines 40 - 50 - Annual Telecom Dollars $ 25,000 Building Entry/CPE Cost Profile Fiber Construction $ 5,000 CPE (including SONET) 12,000 Riser Cable/Labor, etc. 1,000 Total Capital Costs $ 18,000 Opportunity 100% ---- Revenue (Monthly Recurring)* $ 2,100 Cost of Service/Building Rent 250 -------- Gross Margin $ 1,850 Gross Margin % 88% Selling Cost - One Time (3,500) Incremental Monthly EBITDA Contribution 1,850 Payback (in Months) 12 months ROIC - assumes customer for 4 years 96.3% * Excludes one time installation charges which are often available in Type I Buildings Adelphia Business Solutions Type I - Leveraging Facilities for High Economic Returns Typical Type I Multi-Tenant Building Profile Tenants 20 Square Feet 100,000 Addressable Market - Access Lines 240 - Annual Telecom Dollars $ 168,000 Building Entry/CPE Cost Profile Fiber Construction 10,000 CPE (including SONET) 16,000 Riser Cable/Labor, etc 4,000 Total Capital Costs $ 30,000 Penetration Rates of Building ----------------------------- Opportunity 20% 50% 100% --- --- ---- Revenue (Monthly Recurring)* $ 2,800 $ 7,000 $14,000 Cost of Service/Building Rent 525 850 1,400 --------- -------- -------- Gross Margin $ 2,275 6,150 12,600 Gross Margin % 81% 88% 90% Selling Cost - One Time (3,000) (7,500) (15,500) Incremental Monthly EBITDA Contribution 2,275 6,150 12,600 Payback (in Months) 14 months 8 months 6 months ROIC - assumes customer for 4 years 73.6% 145.9% 197.4% * Excludes one time installation charges which are often available in Type I Buildings Adelphia Business Solutions [MAP] Adelphia Business Solutions City Overview ---------------------------------------------------------------------- June Month-End ---------------------------------------------------------------------- On-Net Type II TSR Total ---------------------------------------------------------------------- Budget % 72% 16% 12% ---------------------------------------------------------------------- Actual % 75% 18% 6% ---------------------------------------------------------------------- Budget Qty 13,834 3,064 2,344 19,242 ---------------------------------------------------------------------- Actual Qty 15,151 3,699 1,261 20,111 ---------------------------------------------------------------------- Delta 1,317 635 (1,083) 869 ---------------------------------------------------------------------- - -------------------------------------------------------------------------------- Existing Pending Fiber Type II Type II - -------------------------------------------------------------------------------- LEC LEC Route Lit DS1 DS0 TSR - -------------------------------------------------------------------------------- Collo's Collo's Miles Buildings Buildings Buildings Buildings - -------------------------------------------------------------------------------- 5 2 236 225 333 209 576 ================================================================================ Lines 15,151 3,268 431 1,261 Per Bldg 9.8 2.1 2.2 ======================================================== Adelphia Business Solutions Budget Summary YTD thru June 01 --------------------------------------------------------------------- Total Budget Delta --------------------------------------------------------------------- REVENUE 10,223,741 9,061,740 1,162,001 --------------------------------------------------------------------- --------------------------------------------------------------------- Tech Exp 1,554,968 1,556,638 (1,670) --------------------------------------------------------------------- --------------------------------------------------------------------- GROSS 8,668,773 7,505,102 1,163,671 --------------------------------------------------------------------- MARGIN 85% 83% --------------------------------------------------------------------- --------------------------------------------------------------------- Total Expenses 4,417,940 3,572,324 845,616 --------------------------------------------------------------------- --------------------------------------------------------------------- EBITDA 5,805,801 5,489,416 316,385 --------------------------------------------------------------------- 57% 61% --------------------------------------------------------------------- Adelphia Business Solutions Well Known Customers [LOGOS] Adelphia Business Solutions Technical Exp YTD thru June 01 - ------------------------------------------------------------------------------------------------------- Top 12 1st Q 2nd Q YTD BUDGET Delta - ------------------------------------------------------------------------------------------------------- Wages 279,557 322,020 601,577 513,716 87,861 117% - ------------------------------------------------------------------------------------------------------- TSR 248,982 39,591 288,573 465,745 (177,172) 62% - ------------------------------------------------------------------------------------------------------- Type II 159,671 175,653 335,324 290,293 45,031 116% - ------------------------------------------------------------------------------------------------------- Long Distance 132,408 141,873 274,281 245,000 29,281 112% - ------------------------------------------------------------------------------------------------------- Oper Trnspt Fee 83,221 106,603 189,824 160,832 28,992 118% - ------------------------------------------------------------------------------------------------------- Data Expense 59,723 83,139 142,862 107,120 35,742 133% - ------------------------------------------------------------------------------------------------------- Interconnect Fees 42,367 74,972 117,339 47,305 70,034 248% - ------------------------------------------------------------------------------------------------------- Collocation 31,230 25,291 56,521 63,750 (7,229) 89% - ------------------------------------------------------------------------------------------------------- Outside Services 18,597 11,144 29,741 38,400 (8,659) 77% - ------------------------------------------------------------------------------------------------------- Other Tech Exp 9,751 17,969 27,720 30,691 (2,971) 90% - ------------------------------------------------------------------------------------------------------- Travel & Entertainment 1,726 4,686 6,412 14,080 (7,668) 46% - ------------------------------------------------------------------------------------------------------- Education 2,251 -- 2,251 5,250 (2,999) 43% - ------------------------------------------------------------------------------------------------------- - ------------------------------------------------------------------------------------------------------- Total Technical Expenses 814,411 740,557 1,554,968 1,556,638 (1,670) 100% - ------------------------------------------------------------------------------------------------------- Gross Margin Percentage 85% 84% 85.0% 83% - ------------------------------------------------------------------------------------------------------- Adelphia Business Solutions Marketing Exp YTD thru June 01 - ------------------------------------------------------------------------------- 1st Q 2nd Q YTD BUDGET Delta - ------------------------------------------------------------------------------- Outside Service 7,580 -- 7,580 7,580 - ------------------------------------------------------------------------------- Advertisement 54,496 29,121 83,617 76,926 6,691 109% - ------------------------------------------------------------------------------- Other (9,924) (4,930) (14,854) -- (14,854) - ------------------------------------------------------------------------------- - ------------------------------------------------------------------------------- Total 52,152 24,191 76,343 76,926 (583) 99% - ------------------------------------------------------------------------------- % to Sales 0.95% 0.51% 0.75% 0.85% - ------------------------------------------------------------------------------- Adelphia Business Solutions Sales Expense YTD thru June 01 - ------------------------------------------------------------------------------------------- 1st Q 2nd Q YTD BUDGET Delta Wages 212,755 216,713 429,468 349,832 79,636 123% - ------------------------------------------------------------------------------------------- Bonus & Comm 209,533 150,173 359,706 197,579 162,127 182% - ------------------------------------------------------------------------------------------- Education -- 4,940 (4,940) 0% - ------------------------------------------------------------------------------------------- T&E 3,443 (2,869) 574 15,814 (15,240) 4% - ------------------------------------------------------------------------------------------- Telephone 1,014 762 1,776 5,175 (3,399) 34% - ------------------------------------------------------------------------------------------- Outside Services 5,481 1,457 6,938 7,200 (262) 96% - ------------------------------------------------------------------------------------------- Recruiting -- 15,750 (15,750) 0% - ------------------------------------------------------------------------------------------- Other 532 293 825 2,427 (1,602) 34% - ------------------------------------------------------------------------------------------- - ------------------------------------------------------------------------------------------- Total 432,758 366,529 799,287 598,717 200,570 - ------------------------------------------------------------------------------------------- % to Sales 7.86% 7.77% 7.82% 6.61% - ------------------------------------------------------------------------------------------- Adelphia Business Solutions G&A YTD thru June 01 - -------------------------------------------------------------------------------------------------------- Top 12 1st Q 2nd Q YTD BUDGET Delta Bad Debt 459,360 382,373 841,733 181,236 660,497 464% - -------------------------------------------------------------------------------------------------------- Wages 149,393 145,916 295,309 323,901 (28,592) 91% - -------------------------------------------------------------------------------------------------------- Taxes & Fees 130,295 144,993 275,288 168,000 107,288 164% - -------------------------------------------------------------------------------------------------------- Billing 106,108 154,407 260,515 205,236 55,279 127% - -------------------------------------------------------------------------------------------------------- Office Rent 59,021 73,365 132,386 126,000 6,386 105% - -------------------------------------------------------------------------------------------------------- Bonus & Comm 36,628 20,223 56,851 48,000 8,851 118% - -------------------------------------------------------------------------------------------------------- Outside Services 25,339 12,777 38,116 32,160 5,956 119% - -------------------------------------------------------------------------------------------------------- Telephone 14,829 21,428 36,257 82,800 (46,543) 44% - -------------------------------------------------------------------------------------------------------- Office Supplies 13,424 8,032 21,456 46,120 (24,664) 47% - -------------------------------------------------------------------------------------------------------- T&E 5,486 3,929 9,415 45,000 (35,585) 21% - -------------------------------------------------------------------------------------------------------- Education 4,000 -- 4,000 13,168 (9,168) 30% - -------------------------------------------------------------------------------------------------------- Other G&A (6) (2,523) (2,529) 16,492 (19,021) -15% - -------------------------------------------------------------------------------------------------------- - -------------------------------------------------------------------------------------------------------- Total 1,017,548 969,794 1,987,342 1,340,043 647,299 148% - -------------------------------------------------------------------------------------------------------- % to Sales 18.47% 20.57% 19.44% 14.79% - -------------------------------------------------------------------------------------------------------- Adelphia Business Solutions Type 1 Strategy [_] Current Type 1 Buildings - 227 [_] Total Identified Type 1 Buildings - 100's [_] To be added this year - 12 - 24 [_] All multi-tenant buildings with clear potential are already On-Net [_] Remaining potential are single tenant, office parks and strip centers [_] Sales drive single tenant entry [_] Office park and strip center tenants sometimes justify fiber [_] Outside Plant Cabinet with copper distribution being developed Adelphia Business Solutions Margin Improvement Efforts [_] A/R Collections Efforts [_] Resale Conversion / Rate Increases [_] Cost of Service Analysis [_] Type II / UNE Optimization [_] Increase focus on new / existing Type I locations Adelphia Business Solutions A Historic Track Record of Success EBITDA % of Revenues Gulf Region [GRAPH] Length of Time Markets in Operation Since: 1 Yr 2 Yrs 4 Yrs 5+ Yrs 2000 1999 1998/97 1996 and before Adelphia Business Solutions Class of 1999/2000 Markets Following in the footprints of their mature brethren David Sutherland - RVP South Region Adelphia Business Solutions Class of 1999 Markets Basic Facts . History - Initial Expansion into primarily larger Tier I/II markets - Focus of Eastern half of US, particularly Southeastern US - Initially heavy focus on market share penetration before facilities were in place - Represents addressable market of approximately 18 million access lines $35 billion in annual telecom revenues . Current Situation - Only money forward in markets with network presence (25 markets) - Markets now have lit/operational metropolitan network rings, central offices, and ILEC/IXC collocations - Aggressively converting existing TSR business - No further TSR Installations - Reducing dependence/cost of ILEC networks use, i.e. driving positive gross margin Adelphia Business Solutions Class of 1999 Markets Basic Facts Con't . Future Outlook - Turn gross margin positive by end of 2001;EBITDA positive by Q3 2002 - Incremental contribution margin from TSR conversion and new on-switch business of 65%-80% - Core market capital spending largely complete, then success based capital at roughly $650-$750/access line addition - Competitive landscape becoming much more favorable - market share opportunity is large Adelphia Business Solutions The Corner Has Been Turned Passing the EBITDA Loss Inflection Point [GRAPH] Adelphia Business Solutions The Corner Has Been Turned Passing the EBITDA Loss Inflection Point Historic Forward Looking Guidance -------- ------------------------ [GRAPH] Adelphia Business Solutions A Historic Track Record of Success EBITDA % of Revenues South Region [GRAPH] Length of Time Markets in Operation Since: 1 Yr 2 Yrs 4 Yrs 5+ Yrs 2000 1999 1998/97 1996 and before Adelphia Business Solutions The Track to Success The Month Each Market Turns Positive EBITDA - ----------------------------------------------------------------------------------------------------------- AUG 01 SEP 01 OCT 01 NOV 01 DEC 01 JAN 02 FEB 02 MAR 02 APR 02 MAY 02 JUN 02 - ----------------------------------------------------------------------------------------------------------- Jacksonville X - ----------------------------------------------------------------------------------------------------------- Baton Rouge X - ----------------------------------------------------------------------------------------------------------- Southern Region X - ----------------------------------------------------------------------------------------------------------- South Florida X - ----------------------------------------------------------------------------------------------------------- Charlotte X - ----------------------------------------------------------------------------------------------------------- Orlando X - ----------------------------------------------------------------------------------------------------------- New Orleans X - ----------------------------------------------------------------------------------------------------------- South Carolina X - ----------------------------------------------------------------------------------------------------------- Raleigh X - ----------------------------------------------------------------------------------------------------------- Mobile X - ----------------------------------------------------------------------------------------------------------- Tampa X - ----------------------------------------------------------------------------------------------------------- Atlanta X - ----------------------------------------------------------------------------------------------------------- - ----------------------------------------------------------------------------------------------------------- Adelphia Business Solutions Class of 1999 Markets - The Drive to Profitability . Type I Building Entry Strategy - Replicate Historic Performance of Original Markets - Lots of experience - Focus on mid-sized buildings - under-served portion of the market - Utilized fixed wireless (2002+) where feasible - Lower CPE costs resulting in improved economics . TSR Conversion of Existing Lines - 177 lit collocated LSOs - Focus on customers within our footprint - Raise rates or terminate customers where economics of conversion do not work Adelphia Business Solutions The Drive to Profitability Con't . Type II - Improved economics with UNEs and EELs - Large addressable market for bundled services on IAD . Cost of Service Initiatives - Detailed audit of ILEC facilities invoices - error rate 10%-25% - Dispute resolution very favorable to date. $15.2M recovered (or pending recovery) disputes . Pricing - Pass through of ILEC charges for usage on TSR accounts - Features charges comparable to ILEC pricing - Discount to ILEC - On-switch 15%-20% off ILEC Tariff - TSR 0% off ILEC Tariff Adelphia Business Solutions Profile of Improved Financial Performance Lines On-Switch versus TSR Lines On-Switch vs. TSR [GRAPH] 1/31/2001 2/28/2001 3/31/2001 4/30/2001 5/31/2001 6/30/2001 7/31/2001 8/31/2001 (5 cities) (7 cities) (7 cities) (10 cities) (11 cities) (11 cities) (11 cities) (11 cities) On Switch 12664 13928 26052 29561 32584 46665 55340 58805 TSR 77560 75531 74351 70053 64421 59924 54204 51192 Adelphia Business Solutions TSR Conversion & Type II Tremendous Margin Opportunity Typical Type II Customer Profile Access Lines Served- Local 8-14 - LD 50% to 60% take rate Data/Internet Access 128kb - 512kb circuit Monthly Recurring Revenue - Average $ 650 Capital Cost - Incremental CPE/Cabling $ 3,600 Payback/Margin Analysis Current (UNEs/EELs) Historic (Special Access T-1) - ----------------------- ------------------- ----------------------------- Monthly Recurring Revenue $ 650 $ 650 ILEC Line Cost - One Time (400) (400) - Recurring* 190 350 --- --- Gross Margin 460 300 Gross Margin % 71% 46% Selling Costs (one time) (700) (700) Incremental Monthly EBITDA Contribution 460 300 Payback (in months) 10 months 16 months ROIC - assumes customer for 4 years 111.6% 66.7% * Includes cost of network components to support connectivity to PSTN Adelphia Business Solutions Pricing Opportunities - The Changing Competitive Landscape . Target Pricing - 15% - 20% below ILEC fully loaded rates - Charge for features (call waiting, call forwarding, three way calling, etc.) - Pass through ILEC charges and usage on TSR customers - Raise TSR rates to equal ILEC rates - 0% discount . Competitive Landscape Changing - Don't give away revenue opportunities . Calling Areas/Call Plans Adelphia Business Solutions Profile of Improved Financial Performance A Rollforward of Results Type II Type II Type I TSR Change(a) SA T-1 Change (b) UNE/EEL Change (c) On-Net --- --------- ------ ---------- ------- ---------- --------- Revenue $ 410 $ 240 $ 650 -- $ 650 $ 650 Direct Cost of Service 450 (100) 350 (160) 190 (115) 75 ----- ----- ----- ----- Incremental Gross Margin $ (40) 300 460 575 Incremental Gross Margin % (10%) 46% 71% 88% Typical Customer Profile - ------------------------ Base line --------- -12 line customer - local only (a) TSR conversion and add LD and internet access (b) Conversion to UNE/EEL (c) On-net customer Adelphia Business Solutions Gross Margin On Its Way To Join Mature Markets Gross Margin by City [GRAPH] Adelphia Business Solutions A Look at ABIZ from Adelphia's Perspective Tim Rigas, CFO Adelphia Business Solutions A Look at ABS from Adelphia's Perspective . Enabling Network . Digital TV Transport . High Speed Data - IP Backbone . Residential Telephony . Attractive Investment . Leverage Enabling Network to provide better ROI Adelphia Business Solutions [MAP] . The PONY ring allows digital set top boxes in Coudersport to be fed from digital headend equipment in Buffalo, fenabling wide scale digital deployment while minimizing capital spent on headend equipment Adelphia Business Solutions High Speed Data - IP Backbone [MAP] . The IP Backbone will enable Adelphia to gain Tier 1 ISP status, saving the company $7.00 to $9.00 per cable modem customer in transport and transit expense. Adelphia Business Solutions . The ABS backbone can provide transport and switching to connect Adelphia cable subscribers to the public switched networks [DIAGRAM APPEARS HERE] Adelphia Business Solutions Morgan Stanley Sponsored Investor Day September 5, 2001