UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549


                                    FORM 10-Q


           [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

                  For the quarterly period ended September 30, 2004

          [  ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

                        Commission File Number: 000-28600


                       CCC INFORMATION SERVICES GROUP INC.
             (Exact name of registrant as specified in its charter)


              DELAWARE                              54-1242469
  (State  or  other  jurisdiction  of           (I.R.S. Employer
    incorporation  or  organization)         Identification  Number)



                           WORLD TRADE CENTER CHICAGO
                              444 MERCHANDISE MART
                             CHICAGO, ILLINOIS 60654
          (Address of principal executive offices, including zip code)

                                 (312) 222-4636
              (Registrant's telephone number, including area code)


     Indicate  by  check  mark  whether the registrant (1) has filed all reports
required  to  be  filed by Section 13 or 15(d) of the Securities Exchange Act of
1934  during  the  preceding  12  months  (or  for  such shorter period that the
registrant  was required to file such reports), and (2) has been subject to such
filing  requirements  for  the  past  90  days.  Yes  X   No  __
                                                      -
     Indicate  by  check mark whether the Registrant is an accelerated filer (as
defined  in  Rule  12b-2  of  the  Act).  Yes  X   No  __

     As of October 29, 2004, 15,896,774 shares of CCC Information Services Group
Inc.  common  stock,  par  value  $0.10  per  share,  were  outstanding.



                               TABLE OF CONTENTS



PART I.                       FINANCIAL INFORMATION                                PAGE

Item 1.         Financial Statements (Unaudited)

                Consolidated Interim Statements of Operations. . . . . . . . . . .   1

                Consolidated Interim Balance Sheets. . . . . . . . . . . . . . . .   2

                Consolidated Interim Statements of Cash Flows. . . . . . . . . . .   3

                Notes to Consolidated Interim Financial Statements . . . . . . . .   4

Item 2.         Management's Discussion and Analysis of Financial Condition and
                Results of Operations. . . . . . . . . . . . . . . . . . . . . . .  14

Item 3.         Quantitative and Qualitative Disclosures About Market Risk . . . .  25

Item 4.         Controls and Procedures. . . . . . . . . . . . . . . . . . . . . .  25


PART II.        OTHER INFORMATION

Item 1.         Legal Proceedings. . . . . . . . . . . . . . . . . . . . . . . . .  26

Item 2.         Unregistered  Sales  of  Equity  Securities  and  Use  of  Proceeds 26

Item 3.         Defaults Upon Senior Securities. . . . . . . . . . . . . . . . . .  27

Item 4.         Submission of Matters to a Vote of Security Holders. . . . . . . .  27

Item 5.         Other Information. . . . . . . . . . . . . . . . . . . . . . . . .  27

Item 6.         Exhibits and Reports on Form 8-K . . . . . . . . . . . . . . . . .  27

                SIGNATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . .  29

                EXHIBIT INDEX. . . . . . . . . . . . . . . . . . . . . . . . . . .  30



                       CCC INFORMATION SERVICES GROUP INC.
                                AND SUBSIDIARIES

                  CONSOLIDATED INTERIM STATEMENTS OF OPERATIONS
                    (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
                                  (UNAUDITED)





                                                    THREE MONTHS ENDED   NINE MONTHS ENDED
                                                      SEPTEMBER 30,       SEPTEMBER 30,
                                                    -------------------------------------
                                                      2004      2003      2004      2003
                                                    -------------------------------------

Revenues. . . . . . . . . . . . . . . . . . . . .  $49,092   $48,621   $148,168   $144,450
Expenses:
 Production and customer support. . . . . . . . .    7,976     8,279     24,132     23,377
 Commissions, royalties and licenses. . . . . . .    3,166     3,184      9,485      8,614
 Selling, general and administrative. . . . . . .   17,086    16,699     54,120     52,415
 Depreciation and amortization. . . . . . . . . .    1,719     1,944      5,628      5,888
 Product development and programming. . . . . . .    7,175     7,838     23,302     23,690
 Stock compensation expense non-cash. . . . . . .   13,139         -     13,139          -
 Restructuring charges. . . . . . . . . . . . . .        -         -        886      1,061
 Litigation Settlement. . . . . . . . . . . . . .   (2,586)        -     (2,586)         -
                                                   ---------------------------------------
Total operating expenses. . . . . . . . . . . . .   47,675    37,944    128,106    115,045

Operating income. . . . . . . . . . . . . . . . .    1,417    10,677     20,062     29,405

Interest expense. . . . . . . . . . . . . . . . .   (1,199)     (169)    (1,471)      (556)
Other income, net . . . . . . . . . . . . . . . .      265        45        432        201
Equity in income (loss) of ChoiceParts investment      161      (150)       365       (144)
                                                   ---------------------------------------
Income before income taxes. . . . . . . . . . . .      644    10,403     19,388     28,906

Income tax provision. . . . . . . . . . . . . . .     (161)   (4,052)    (7,356)   (11,090)
                                                   ---------------------------------------
Net income. . . . . . . . . . . . . . . . . . . .  $   483   $ 6,351   $ 12,032   $ 17,816
                                                   =======================================


PER SHARE DATA:
Income per common share:
 Basic. . . . . . . . . . . . . . . . . . . . . .  $  0.02   $  0.24   $   0.47   $   0.68
                                                   =======================================
 Diluted. . . . . . . . . . . . . . . . . . . . .  $  0.02   $  0.23   $   0.45   $   0.65
                                                   =======================================
Weighted average shares outstanding:
 Basic. . . . . . . . . . . . . . . . . . . . . .   22,965    26,256     25,351     26,210
 Diluted. . . . . . . . . . . . . . . . . . . . .   24,161    27,484     26,629     27,621



The  accompanying  notes  are  an  integral part of these consolidated financial
statements.



                       CCC INFORMATION SERVICES GROUP INC.
                                AND SUBSIDIARIES

                       CONSOLIDATED INTERIM BALANCE SHEETS
                    (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
                                  (UNAUDITED)





                                                                                     SEPTEMBER 30,  DECEMBER 31,
                                                                                        2004           2003
                                                                                  ------------------------------
ASSETS
Cash and cash equivalents. . . . . . . . . . . . . . . . . . . . . . . . . . . .  $       11,427   $      20,755
Short-term investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . .               -           7,004
Accounts receivable (net of allowances of $2,425 and $2,943 at September 30,
   2004 and December 31, 2003, respectively) . . . . . . . . . . . . . . . . . .          13,872          10,247
Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .           7,879           8,369
                                                                                  ------------------------------
Total current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .          33,178          46,375
Property and equipment (net of accumulated depreciation of $38,471 and
   $36,211 at September 30, 2004 and December 31, 2003, respectively). . . . . .          11,845          12,776
Intangible assets (net of accumulated amortization of  $1,355 and $713 at
   September 30,2004 and December 31, 2003, respectively). . . . . . . . . . . .           1,512           2,153
Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .          15,747          15,747
Deferred income taxes (net of valuation allowance of $11,599). . . . . . . . . .          12,952           9,127
Investments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .             630             265
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .           3,814             292
                                                                                  ------------------------------
Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $       79,678   $      86,735
                                                                                  ==============================

LIABILITIES AND STOCKHOLDERS' (DEFICIT) EQUITY
Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $        9,061   $       5,937
Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .          18,602          16,522
Income taxes payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .           3,653           1,602
Current portion of long-term debt. . . . . . . . . . . . . . . . . . . . . . . .           1,775               -
Deferred revenues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .           7,255           7,930
Other current liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . .             370              97
                                                                                  ------------------------------
Total current liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . .          40,716          32,088
Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .         168,281               -
Other liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .           2,000           3,064
                                                                                  ------------------------------
Total liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .         210,997          35,152
                                                                                  ------------------------------

Commitments and contingencies
Preferred stock ($1.00 par value, 100 shares authorized, issued and outstanding)               -               -
Common stock ($0.10 par value, 40,000,000 shares authorized, 15,879,528 and
   26,376,839 shares outstanding at September 30, 2004 and December 31, 2003,
   respectively) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .           1,588           3,034
Additional paid-in capital . . . . . . . . . . . . . . . . . . . . . . . . . . .           4,201         131,590
Accumulated deficit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .         (84,856)        (36,838)
Treasury stock, at cost (4,460,501 and 4,094,665 common shares in treasury
 at September 30, 2004 and December 31, 2003, respectively). . . . . . . . . . .         (52,252)        (46,203)
                                                                                  ------------------------------
Total stockholders' (deficit) equity . . . . . . . . . . . . . . . . . . . . . .        (131,319)         51,583
                                                                                  ------------------------------
Total liabilities and stockholders' (deficit) equity . . . . . . . . . . . . . .  $       79,678   $      86,735
                                                                                  ==============================



The  accompanying  notes  are  an  integral part of these consolidated financial
statements.



                       CCC INFORMATION SERVICES GROUP INC.
                                AND SUBSIDIARIES

                      CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (IN THOUSANDS)




                                                                                        NINE MONTHS ENDED
                                                                                           SEPTEMBER 30,
                                                                                          2004       2003
                                                                                      ---------------------
Operating Activities:
  Net income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  12,032   $ 17,816
    Adjustments to reconcile net income to net cash provided by operating activities:
      Restructuring charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . .        886      1,061
      Equity in net (income) losses of ChoiceParts. . . . . . . . . . . . . . . . . .       (365)       144
      Depreciation and amortization of property and equipment . . . . . . . . . . . .      4,986      5,388
      Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . .        642        500
      Deferred income tax provision . . . . . . . . . . . . . . . . . . . . . . . . .     (3,825)       585
      Compensation expense related to issuance of restricted stock. . . . . . . . . .         22          5
      Stock compensation expense non-cash . . . . . . . . . . . . . . . . . . . . . .     13,139          -
      Income tax benefit related to exercise of options . . . . . . . . . . . . . . .        827        306
      Other, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .         84         80
  Changes in:
      Accounts receivable, net. . . . . . . . . . . . . . . . . . . . . . . . . . . .     (3,625)      (658)
      Other current assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .        490       (128)
      Other assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .         28        (58)
      Accounts payable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      3,124       (593)
      Accrued expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      1,210     (5,511)
      Income taxes payable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      2,051      1,046
      Deferred revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       (675)       934
      Other current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . .        432        (62)
      Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     (1,064)      (949)
                                                                                       --------------------
  Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . . .     30,399     19,906
                                                                                       --------------------
Investing Activities:
      Capital expenditures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     (4,085)    (4,828)
      Purchase of short-term investments. . . . . . . . . . . . . . . . . . . . . . .          -     (7,008)
      Proceeds from sale of short-term investments. . . . . . . . . . . . . . . . . .      7,004          -
      Acquisition of Comp-Est, Inc. . . . . . . . . . . . . . . . . . . . . . . . . .          -    (13,205)
                                                                                       --------------------
  Net cash provided by (used for) investing activities. . . . . . . . . . . . . . . .      2,919    (25,041)
                                                                                       --------------------
Financing Activities:
      Proceeds from borrowings on long-term debt. . . . . . . . . . . . . . . . . . .    177,500          -
      Principal repayments on long-term debt. . . . . . . . . . . . . . . . . . . . .     (7,444)         -
      Self-tender offer of common stock . . . . . . . . . . . . . . . . . . . . . . .   (210,000)         -
      Payments of self-tender offer costs . . . . . . . . . . . . . . . . . . . . . .       (935)         -
      Payment of debt issuance costs. . . . . . . . . . . . . . . . . . . . . . . . .     (3,550)         -
      Proceeds from exercise of stock options . . . . . . . . . . . . . . . . . . . .      3,035      1,185
      Payment of withholding tax related to exercise of stock options . . . . . . . .     (1,415)         -
      Proceeds from employee stock purchase plan. . . . . . . . . . . . . . . . . . .        321        294
      Payment of principal and interest on notes receivable from officer. . . . . . .          -      1,506
      Principal repayments of capital lease obligations . . . . . . . . . . . . . . .       (158)      (359)
                                                                                       --------------------
  Net cash (used for) provided by financing activities. . . . . . . . . . . . . . . .    (42,646)     2,626
                                                                                       --------------------

  Net decrease in cash and cash equivalents . . . . . . . . . . . . . . . . . . . . .     (9,328)    (2,509)
      Cash and cash equivalents:
      Beginning of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     20,755     20,200
                                                                                       --------------------
      End of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  11,427   $ 17,691
                                                                                       ====================
Supplemental Disclosure:
  Cash paid:
      Interest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      1,057        176
      Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      7,862      9,096



The  accompanying  notes  are  an  integral part of these consolidated financial
statements.

                       CCC INFORMATION SERVICES GROUP INC.
                                AND SUBSIDIARIES

                  NOTES  TO  CONSOLIDATED  FINANCIAL  STATEMENTS



NOTE  1-  DESCRIPTION  OF  BUSINESS  AND  ORGANIZATION

     CCC  Information  Services Group Inc. ("CCCG"), incorporated in Delaware in
1983  and  headquartered  in  Chicago,  Illinois,  is  a  holding company, which
operates  through  its  wholly  owned  subsidiary, CCC Information Services Inc.
("CCC").  CCC  and  CCCG are collectively referred to herein as the "Company" or
"we." We employed 758 full-time employees at September 30, 2004, compared to 872
at  this  time  in  2003.  We  automate  the  process of evaluating and settling
automobile claims, which allows our customers to integrate estimate information,
labor  time and cost, recycled parts and various other calculations derived from
our  extensive  databases,  electronic images, documents and related information
into  organized electronic workfiles. We develop, market and supply a variety of
automobile  claim products and services which enable customers in the automobile
claims  industry,  including  automobile  insurance  companies, collision repair
facilities,  independent  appraisers  and  automobile  dealers,  to  manage  the
automobile  claim  and  vehicle  restoration process. Our principal products and
services are CCC Pathways  collision estimating software ("CCC Pathways"), which
provides  our  customers with access to various automobile information databases
and  claims  management  software,  and  CCC  Valuescope  Claim  Services  ("CCC
Valuescope"),  which  is  used by automobile insurance companies and independent
appraisers  in  processing claims involving private passenger vehicles that have
been  heavily  damaged  or  stolen.

     As  of  September  30, 2004, White River Ventures Inc. ("White River") held
approximately  31%  of  our  outstanding  common stock. In September 1998, White
River  Corporation, the sole shareholder of White River, was acquired by Demeter
Holdings Corporation, which is solely controlled by the President and Fellows of
Harvard  College,  a  Massachusetts  educational  corporation  and title-holding
company  for  the  endowment  fund  of  Harvard  University. Charlesbank Capital
Partners  LLC serves as the investment manager with respect to the investment of
White  River  in  the  Company.

NOTE  2-  SUMMARY  OF  SIGNIFICANT  ACCOUNTING  POLICIES

Basis  of  Presentation

     The  accompanying  consolidated  interim financial statements as of and for
the  nine  months ended September 30, 2004 and 2003 are unaudited. We are of the
opinion  that  all  material  adjustments,  consisting  only of normal recurring
adjustments,  necessary  for  a  fair  presentation  of  our  interim results of
operations and financial condition have been included. The results of operations
for  any  interim  period  should  not  be regarded as necessarily indicative of
results  of operations for any future period. The consolidated interim financial
statements should be read in conjunction with our Annual Report on Form 10-K for
the  year  ended  December  31,  2003  filed  with  the  Securities and Exchange
Commission  ("SEC").

     Our  consolidated  financial  statements  are  prepared  in accordance with
accounting  principles  generally  accepted  in  the  United  States  of America
("GAAP").  These  accounting  principles require that we make certain estimates,
judgments  and  assumptions.  We  believe  that  our  estimates,  judgments  and
assumptions are reasonable based on information available at the time that these
estimates,  judgments  and  assumptions are made. These estimates, judgments and
assumptions  can affect the reported amounts of assets and liabilities as of the
date of the consolidated financial statements as well as the reported amounts of
revenue  and expenses during the periods presented. To the extent that there are
material  differences  between  these  estimates  and  actual  results,  our
consolidated  financial  statements  may  be  affected.

Cash  and  cash  equivalents

     The  Company  considers  all  highly  liquid  investments purchased with an
original  maturity  of  three  months or less at the date of purchase to be cash
equivalents.  All  cash equivalents are carried at cost, which approximates fair
value.  Any  realized gains or losses are shown in the accompanying consolidated
statements  of  operations  in  other  income  or  expense.

Revenue  Recognition

     Revenues  are  recognized  after  services  are  provided,  when persuasive
evidence  of  an  arrangement exists, the fee is fixed and determinable and when
collection  is  probable.  Revenue  is deferred until all of the above-mentioned
criteria  are  met. Revenues are reflected net of customer allowances, which are
based  on  the  application  of  a  predetermined  percentage.

Goodwill

     Under  the  provisions  of  Statement  of  Financial  Accounting  Standards
("SFAS")  No.  141 "Business Combinations," the purchase method of accounting is
used  for all business combinations.  The purchase method of accounting requires
that  the  excess  of  purchase  price  paid  over  the  estimated fair value of
identifiable  tangible  and  intangible  net  assets  of  acquired businesses be
recorded  as  goodwill.

     Under  the  provisions  of  SFAS  No.  142 "Goodwill and Intangible Assets"
("SFAS  142"),  goodwill  is  no  longer amortized.  Under SFAS 142, goodwill is
reviewed  for  impairment on at least an annual basis, when events or changes in
circumstances  indicate  that  the  carrying  value  of  such  assets may not be
recoverable.  Recoverability  of goodwill is evaluated using a two-step process.
The  first step involves a comparison of the fair value of a reporting unit with
its  carrying  value.  If  the  carrying value of the reporting unit exceeds its
fair  value, the second step of the process involves a comparison of the implied
fair  value  and  carrying value of the goodwill of that reporting unit.  If the
carrying  value of the goodwill exceeds the implied fair value of that goodwill,
an  impairment  loss  is  recognized  in  an  amount  equal  to  the excess.  In
accordance with SFAS 142, we completed our annual impairment analysis during the
first  quarter  of  2004.  We believe no events or changes in circumstances have
occurred since our annual impairment testing to indicate that the carrying value
of  such  assets  may  not  be  recoverable  as  of  September  30,  2004.

     The  aggregate goodwill balance as of September 30, 2004 was $15.7 million.
The  balance  from  the  1988  acquisition that included CCC Valuescope was $4.9
million, and the remaining balance of $10.8 million represents the goodwill from
the  Comp-Est  acquisition  completed  during  February  2003.

Deferred  Financing  Costs

     Deferred  financing costs are capitalized and amortized as interest expense
over  the  term  of  CCC's  underlying financing agreement.  As of September 30,
2004,  deferred  financing costs of $3.5 million net of accumulated amortization
of  $0.1  million  was  included in 'other assets' in the Company's consolidated
interim  balance  sheet.

Earnings  Per  Share  Information

     Basic  earnings  per  share  ("EPS") excludes the dilutive effect of common
stock equivalents and is computed by dividing net income by the weighted-average
number  of  shares  outstanding  during  the  period.  Diluted  EPS includes the
dilutive  effect  of  common  share  equivalents  and  is  computed  using  the
weighted-average number of common and common stock equivalent shares outstanding
during the period. Common stock equivalents consist of stock options and certain
other  equity  instruments.  Using  the  treasury method, for the three and nine
month  periods  ended September 30, 2004, options to purchase a weighted average
number  of  487,647  and  518,110 shares of common stock, respectively, were not
included  in the computations of diluted earnings per share because the options'
exercise  prices were greater than the average market price of the common shares
during  the  period.





                                                   THREE MONTHS ENDED    NINE MONTHS ENDED
                                                       SEPTEMBER 30,      SEPTEMBER 30,
                                                    --------------------------------------
                                                       2004     2003     2004     2003
                                                    --------------------------------------

Net income . . . . . . . . . . . . . . . . . . . .  $   483  $ 6,351  $12,032  $17,816
                                                    ======================================

Weighted average common shares outstanding:
   Shares attributable to common stock outstanding   22,965   26,256   25,351   26,210
   Shares attributable to common stock equivalents
    outstanding. . . . . . . . . . . . . . . . . .    1,196    1,228    1,278    1,411
                                                    --------------------------------------
                                                     24,161   27,484   26,629   27,621
                                                    ======================================
Per share net income:
   Basic . . . . . . . . . . . . . . . . . . . . .  $  0.02  $  0.24  $  0.47  $  0.68
                                                    ======================================
   Diluted . . . . . . . . . . . . . . . . . . . .  $  0.02  $  0.23  $  0.45  $  0.65
                                                    ======================================



Stock  Based  Compensation

     The Company follows SFAS No. 123, "Accounting for Stock Based Compensation"
("SFAS  123").  As  allowed  by SFAS 123, the Company has elected to continue to
account for its stock based compensation programs according to the provisions of
Accounting Principles Board ("APB") Opinion No. 25, "Accounting for Stock Issued
to  Employees."  The  Company  has adopted the disclosure provisions required by
SFAS  123.

     The Company applies APB No. 25 in accounting for its stock option plans and
employee  stock  purchase plan, and accordingly, has not recognized compensation
cost  in  the  accompanying consolidated statement of operations, except for the
compensation  charge  recognized  in  connection with the self-tender offer. Had
compensation  cost  been recognized based on fair value as of the grant dates as
prescribed  by SFAS 123, the Company's net income applicable to common stock and
related  per  share  amounts  would  have  been  impacted as indicated below (in
thousands,  except  per  share  data):



                     

                                      THREE MONTHS ENDED    NINE MONTHS ENDED
                                           SEPTEMBER 30,      SEPTEMBER 30,
                                      --------------------------------------
                                         2004      2003      2004       2003
                                      --------------------------------------
Net income:
 As reported . . . . . . . . . . . .  $   483   $  6,351  $12,032   $  17,816
 Pro forma . . . . . . . . . . . . .  $    58   $  5,600  $10,561   $  15,936
Per share net income - basic:
 As reported . . . . . . . . . . . .  $  0.02   $   0.24  $  0.47   $    0.68
 Pro forma . . . . . . . . . . . . .  $  0.00   $   0.21  $  0.42   $    0.61
Per share net income - diluted:
 As reported . . . . . . . . . . . .  $  0.02   $   0.23  $  0.45   $    0.65
 Pro forma . . . . . . . . . . . . .  $  0.00   $   0.20  $  0.40   $    0.58

Weighted average shares outstanding:
 Basic . . . . . . . . . . . . . . .   22,965     26,256   25,351      26,210
 Diluted . . . . . . . . . . . . . .   24,161     27,484   26,629      27,621

Assumptions used:
 Expected volatility . . . . . . . .     66.7%    73.5 %     66.7%     73.5 %
 Risk free rate. . . . . . . . . . .      3.4%     2.8 %      3.4%      2.8 %
 Expected option life. . . . . . . .   5.5yrs     5.5yrs   5.5yrs     5.5 yrs
 Dividend yield. . . . . . . . . . .        -          -        -           -



     The  stock-based  employee compensation costs arising out of the restricted
stock issued are included in net income as reported and have been immaterial for
the three and nine months ended September 30, 2004 and 2003.  A pre-tax non-cash
stock compensation charge relating to the exercise of options in connection with
the  self-tender  offer  of  approximately $13.1 million is also included in net
income  as  reported.

     The effects of applying SFAS 123 in the above pro forma disclosures are not
necessarily  indicative  of future amounts as they do not include the effects of
awards  granted  prior  to  1995,  some of which would have had income statement
effects in 2004 and 2003. Additionally, future amounts are likely to be affected
by  the  number of grants awarded since additional awards are generally expected
to  be  made  at  varying  amounts.

Pervasiveness  of  Estimates

     The  preparation  of financial statements in conformity with GAAP  requires
management  to make estimates and assumptions that affect the reported amount of
assets and liabilities and disclosure of contingent assets and liabilities as of
the  date of the consolidated financial statements, and that affect the reported
amounts  of  revenues  and  expenses during the reporting period. Actual results
could  differ  from  these  estimates.

Commitments  and  Contingencies

      Loss  contingencies are recorded as liabilities when it is probable that a
liability  has been incurred and the amount of the loss is reasonably estimable.
Contingent  liabilities  are  often resolved over long time periods.  Estimating
probable  losses  requires  analysis  of  multiple  factors that often depend on
judgments  about  potential  actions  by  third  parties  such as regulators. We
regularly evaluate current information available to us to determine whether such
accruals  should  be  adjusted.

Indemnification  Disclosure

     In the normal course of business, we are a party to a variety of agreements
pursuant  to which we may be obligated to indemnify the other party with respect
to  certain  matters.  Generally,  these  obligations  arise  in  the context of
agreements  entered  into  by  us,  under which we customarily agree to hold the
other party harmless against losses arising from a breach of representations and
covenants  related to such matters as title to assets sold, certain intellectual
property  rights and, in certain circumstances, specified environmental matters.
These  terms are common in the industry in which we conduct business. In each of
these  circumstances,  payment  by  us  is subject to certain monetary and other
limitations  and  is  conditioned  on  the  other  party making an adverse claim
pursuant  to  the  procedures  specified  in  the  particular  agreement,  which
typically  allow  us  to  challenge  the  other  party's  claims.

     We  evaluate  estimated  losses for such indemnifications under SFAS No. 5,
"Accounting  for  Contingencies"  as  interpreted  by  the  Financial Accounting
Standards  Board  ("FASB")  Interpretation  No.  45, "Guarantor's Accounting and
Disclosure  Requirements  for  Guarantees,  Including  Indirect  Guarantees  of
Indebtedness  of  Others"  ("FIN 45"). We consider such factors as the degree of
probability  of  an  unfavorable  outcome  and  the ability to make a reasonable
estimate  of the amount of loss. To date, we have not encountered material costs
as  a result of such obligations and as of September 30, 2004, have not recorded
any liabilities related to such indemnifications in our financial statements, as
we  do  not  believe  the  likelihood  of  a  material  obligation  is probable.

NOTE  3  -  INVESTMENT  IN  CHOICEPARTS

     In  2000,  we  formed  a  new  independent  Company,  ChoiceParts,  LLC
("ChoiceParts"),  with  ADP  and  The Reynolds and Reynolds Company. ChoiceParts
operates  an  electronic  parts  exchange  for  the  auto  parts marketplace for
franchised  auto  retailers,  collision  repair  facilities  and  other  parts
suppliers.  We  have  a 27.5% equity interest in ChoiceParts, which is accounted
for  under  the  equity  method.

     Summary financial information for ChoiceParts is as follows (in thousands):




                                  THREE MONTHS    NINE MONTHS
                                     ENDED          ENDED
                                  SEPTEMBER 30,   SEPTEMBER 30,
                                -------------------------------
                                 2004    2003    2004    2003
                                -------------------------------

Revenues . . . . . . . . . . .  $1,918  $2,604   $6,249  $8,582
                                ===============================
Income (loss) from operations.  $  587  $ (298)  $1,438  $ (294)
                                ===============================
Net income (loss). . . . . . .  $  609  $ (298)  $1,456  $ (318)
                                ===============================



NOTE  4  -  OTHER  CURRENT  ASSETS

     Other  current  assets  consisted  of  the  following  (in  thousands):



             
                                                              SEPTEMBER 30,   DECEMBER 31,
                                                                   2004           2003
                                                              -----------------------------

Prepaid data royalties . . . . . . . . . . . . . . . . . . .  $        1,865  $       1,948
Insurance reimbursement for litigation settlement. . . . . .           1,800          2,000
Prepaid equipment maintenance. . . . . . . . . . . . . . . .           1,245          1,261
Prepaid insurance. . . . . . . . . . . . . . . . . . . . . .             594          1,080
Deferred contract buyouts. . . . . . . . . . . . . . . . . .             507              -
Income tax receivable - research and experimentation credits             339            750
Other. . . . . . . . . . . . . . . . . . . . . . . . . . . .           1,529          1,330
                                                              -----------------------------
Total. . . . . . . . . . . . . . . . . . . . . . . . . . . .  $        7,879  $       8,369
                                                              =============================


NOTE  5  -  ACCRUED  EXPENSES

     Accrued  expenses  consisted  of  the  following  (in  thousands):




                        SEPTEMBER 30,    DECEMBER 31,
                            2004            2003
                        -----------------------------

Litigation settlements  $        7,961  $       6,475
Compensation . . . . .           5,026          4,468
Health insurance . . .           1,407          1,256
Professional fees. . .             944            843
Restructuring charges.             939            860
Sales tax. . . . . . .             857            933
Other. . . . . . . . .           1,468          1,687
                        -----------------------------
Total. . . . . . . . .  $       18,602  $      16,522
                        =============================



NOTE  6  -  OTHER  LIABILITIES

     Other  liabilities  consisted  of  the  following  (in  thousands):





               SEPTEMBER 30,   DECEMBER 31,
                   2004           2003
               -----------------------------

Deferred rent  $        1,441  $       2,140
Other, net. .             559            924
               -----------------------------
Total . . . .  $        2,000  $       3,064
               =============================


NOTE  7  -  LONG-TERM  DEBT

     On  August  20,  2004, in conjunction with a self-tender offer, CCC entered
into a new credit  agreement ( "Credit Agreement") replacing CCC's former credit
facility.  The  new  agreement  is  in the form of a term loan ("Term Loan") for
$177.5  million  and  a  revolving  loan  ("Revolving  Loan") for $30.0 million.
Through September 30, 2004 the Company had no advances under the Revolving Loan.
As  compared  to  the  former credit facility, the Credit Agreement provides CCC
with  improved  terms and additional flexibility. The  Credit Agreement contains
covenants  that,  among other things, restrict CCC's ability to sell or transfer
assets,  make  certain  investments and make capital expenditures in addition to
certain  financial  covenants.  The Credit Agreement is guaranteed by CCC and is
secured  by  a blanket first priority lien on substantially all of the assets of
CCC  and  its  subsidiaries.  CCC  is  also  required to provide the lender with
quarterly  and  annual financial reports.  The Company is also required to enter
into  a  hedging  agreement  that  would result in at least 50% of the aggregate
principal  amount  borrowed  under  the Term Loan being effectively subject to a
fixed  or  maximum  interest rate, no later than the 105th day after the closing
date  of  August  20,  2004.  The Company currently is considering alternatives.

     The  Revolving Loan matures on August 20, 2009 and the Term Loan matures on
August  20,  2010.  The  quarterly scheduled principal payments on the Term Loan
are  approximately  $0.4  million through June 30, 2010 with a payment of $166.9
million  due at maturity. All advances under the Credit Agreement bear interest,
at  CCC's  election,  at  the  London  Interbank  Offered  Rate ("LIBOR") plus a
variable  spread  based  on  our leverage ratio or the prime rate in effect from
time  to  time  plus  a variable spread based on our leverage ratio.  CCC pays a
commitment  fee  of  0.50%  on  any  unused  portion  of  the  Revolving  Loan.

     During  the  quarter, the weighted average interest rate was 4.6%. CCC made
cash  principal  and  interest  payments under the Term Loan of $7.4 million and
$1.0  million,  respectively,  during  the quarter ended September 30, 2004. The
principal  payment  included  a  voluntary  prepayment  of  $7.0  million.

     In connection with the new Credit Agreement, the Company incurred financing
costs  of approximately $3.6 million. These costs have been capitalized and will
be  amortized  as  interest  expense  over  the  term  of  the underlying Credit
Agreement.

     Maturities  of  long-term  debt as of September 30, 2004 are as follows (in
thousands):





Remaining 2004. . . . . .  $    444
          2005. . . . . .     1,775
          2006. . . . . .     1,775
          2007. . . . . .     1,775
          2008. . . . . .     1,775
          2009. . . . . .     1,775
Thereafter. . . . . . . .   160,737
                           --------
     Total long-term debt  $170,056
                           ========


NOTE  8  -  SELF-TENDER

     During  the  third  quarter  of  2004,  the  Company's  Board  of Directors
authorized  a  self-tender  offer to purchase up to $210.0 million of its common
stock  at  a price of $18.75 per share. The tender was fully subscribed and 11.2
million  shares  were  purchased.  The  purchase  was made through a fixed price
tender  offer  in  which  all  of  CCC's stockholders, vested option holders and
warrant holders, including employee benefit plans, were given the opportunity to
sell a portion of their shares at a price of $18.75 per share, without incurring
any  brokerage  fees or commissions. This represented a premium of approximately
26%  over  the closing stock price of $14.90 per share on July 21, 2004, the day
before  the  tender  was  announced.  Since  the  number  of shares tendered was
greater  than  11,200,000,  purchases  were  made based on a proration factor of
44.1049  percent.  The  shares that were purchased were retired. The self-tender
offer  was funded by a term loan facility of $177.5 million and $32.5 million of
cash  on  hand.

     The  non-cash  stock compensation charge of $13.1 million resulted from the
exercise of employee stock options in connection with the Company's self- tender
offer.  The  Company  permitted  employee stock option holders to participate in
the  self-tender offer using a stock-for-stock cashless exercise. This triggered
variable  stock  compensation  accounting  for the 1997 and 2000 Stock Incentive
Plans,  which  resulted  in  a  non-cash  stock  compensation  charge.  The
stock-for-stock cashless exercise was only allowed for purposes of participating
in  the  self-tender  offer,  as such, the company does not expect to record any
additional  compensation  expense  associated  with  current  or  future options
granted under these plans. Following stock compensation accounting requirements,
the  charge  had to cover all vested employee stock options including those that
were  not  tendered  and  those  that  were unable to be exercised due to the 44
percent pro-ration factor.  All stock option holders received the same terms and
conditions  for  their  shares  as  shareholders  and  warrant  holders.

     The  amount  remaining  on the balance sheet for additional paid-in capital
subsequent  to the self-tender offer primarily relates to the warrants that were
issued  as part of the Rights Offering completed in 2001 and remain unexercised.

NOTE  9 - TREASURY  STOCK

     In  conjunction  with  the  self-tender  offer,  vested  option and warrant
holders  were  allowed  to  perform a stock-for-stock cashless exercise in which
shares valued at the closing market price of $17.72 on August 30, 2004, the date
the  tender  offer  closed, were withheld to cover the exercise price of options
and  warrants,  as  well  as withholding taxes, which resulted in an increase to
treasury  stock.


NOTE  10  -  LITIGATION  SETTLEMENT

     In  August  2004,  the  Company  settled  a  dispute  that had been pending
between  the  Company  and  certain  of  its  insurers that had issued insurance
policies  to  the  Company  over the past several years.  Under the terms of the
settlement,  the  insurers  paid the Company approximately $4.8 million, and the
parties  agreed  to dismiss the legal proceedings relating to this matter and to
provide  mutual  releases.  The  settlement  involved  a  lawsuit  filed  by the
Company's insurers  in which the insurers sought a declaration that there was no
insurance  coverage under certain policies for  the pending litigation involving
the  Company's  vehicle  valuation  product,  now  known  as  CCC  Valuescope.

     We  recorded  a  net  charge  of  $1.9  million to increase our accrual for
settlement  of  the  pending  litigation  relating  to CCC Valuescope, from $4.3
million  to  $6.2  million.

     The  total  benefit  was  due to the net result of the insurance settlement
described  above  of  $4.8  million,  less  $0.3  million  used  for defense and
settlement  costs  and  the  increase  in  the  accrual.  See  Note  12,  "Legal
Proceedings"  for  further  discussion.

NOTE  11  -  RESTRUCTURING  CHARGES

     In  2001,  the  Company  wrote off excess office space, located in Chicago,
which  was occupied by a former business. During the second quarter of 2003, the
Company  recorded a final charge of $1.1 million to revise the original expected
future sublease income from $2.3 million to $1.2 million as a result of entering
into  a  sublease agreement with a third party. The sublease is for the duration
of  the existing term remaining on the current lease, which is through March 31,
2006.

     During the second quarter of 2004, we recorded a charge of $0.9 million for
a  realignment  of  our organization, which primarily related to severance costs
for  40  former  employees.  The restructuring has allowed us to  streamline and
focus  our  implementation  process  and  improve  our overall sales and support
execution  and  is  expected to generate cost savings in excess of  $4.0 million
annually  beginning  in  the  third  quarter  of  2004.

     The  following  summarizes  the  activity  in the restructuring accrual (in
thousands):



           
                               EXCESS        REDUCTION
                               FACILITIES    IN FORCE
                               ------------------------
Balance at December 31, 2003   $     1,830            -
Cash payments                         (172)           -
                               ------------------------
Balance at March 31, 2004            1,658            -
Additional charges                       -          886
Cash payments                         (172)        (212)
                               ------------------------
Balance at June 30, 2004             1,486          674
Cash payments                         (180)        (627)
                               ------------------------
Balance at September 30, 2004  $     1,306   $       47
                               ========================




NOTE  12  -  LEGAL  PROCEEDINGS

     As  disclosed in our Annual Report on Form 10-K for the year ended December
31,  2003, the Company has pending against it certain putative class actions and
individual  actions  in  which  the plaintiffs allege that their insurers, using
valuation  reports  prepared by CCC, offered them an inadequate amount for their
total  loss  vehicles.  Set  forth  below  is  a discussion of developments with
respect  to  this litigation since the discussion in the Company's Annual Report
on Form 10-K for the year ended December 31, 2003 and in the Company's Quarterly
Reports  on  Form  10-Q for the periods ended March 31, 2004, and June 30, 2004.

     On  September  21,  2004,  the  Los Angeles County Superior Court sustained
CCC's  demurrer  and  granted CCC's motion to strike the claims asserted against
CCC  in  RIVERA  v.  STATE  FARM  MUTUAL  AUTOMOBILE  INSURANCE  COMPANY and CCC
INFORMATION  SERVICES INC., Case No. BC200881 (filed October 31, 2001; served on
CCC  on  March  9, 2004).  The Court also sustained the demurrer and granted the
motion  to  strike  filed  by  CCC's  insurance company co-defendant, State Farm
Mutual  Automobile  Insurance  Company,  and  awarded costs in favor of  CCC and
State  Farm.

     SUSANNA  COOK  v.  DAIRYLAND  INS.  CO.,  SENTRY  INS., and CCC INFORMATION
SERVICES  INC.,  No.  2000  L-1  (filed January 31, 2000 in the Circuit Court of
Johnson  County,  Illinois).  On  June  7, 2004, the Circuit Court granted CCC's
motion for summary judgment and dismissed all of plaintiff's claims against CCC.
The  Court  also granted the summary judgment motions of CCC's insurance company
co-defendants.  On  or  about July 23, 2004, the Court denied plaintiff's motion
seeking  reconsideration  of  the  Court's ruling.  On or about August 12, 2004,
plaintiff  filed  a  Notice of Appeal before the Clerk of the Appellate Court of
Illinois,  Fifth  Judicial  District.

     GILKERSON V. NATIONWIDE MUT. INS. CO., and CONSOLIDATED COLLATERAL CO., No.
04-C-2147  (filed  August  3,  2004 in the Circuit Court of Kanawha County, West
Virginia).  Plaintiff  alleges  four  counts  against  her  purported  insurer,
Nationwide  Mutual  Insurance  Company  ("Nationwide"), and CCC arising from the
total loss of her vehicle:  breach of contract; common law fraud and intentional
infliction of emotional distress; violation of common law duty of good faith and
fair  dealing;  and  fraud  in  violation  of  the  West  Virginia  Unfair Trade
Practices  Act.  Nationwide  removed the case to the U.S. District Court for the
Southern  District  of  West  Virginia,  No.  2:04-0957,  on  August  31,  2004.

     TAYLOR  V.  SOUTHERN FARM BUREAU CAS. INS. CO., and CCC INFO. SERVS., INC.,
No.  2004-0095  (filed  April  8,  2004  in  the Circuit Court of Tunica County,
Mississippi).  Plaintiff  alleges  certain claims against her purported insurer,
Southern Farm Bureau Casualty Insurance Company , and CCC arising from the total
loss  of  her  vehicle.  Against CCC, Plaintiff asserts claims for conspiracy to
commit  fraud  in  violation  of  the  Mississippi  Consumer  Protection Act and
conspiracy  to  commit  common  law  fraud.

     CCC and certain of its insurance company customers have continued to engage
in  settlement discussions with the plaintiffs attorneys who filed certain cases
in  Johnson  County  and  Madison  County,  Illinois.  As  negotiations  have
progressed,  the  number  of  participants  and  the cost to CCC of the proposed
settlement have fluctuated.  Based on recent developments in those negotiations,
the  initial settlement described in the Annual Report on Form 10-K for the year
ended December 31, 2003, has expanded and would resolve potential claims arising
out  of  approximately  29%  of  the Company's total transaction volume (up from
approximately  17%)  for valuations involving first party claims during the time
period  covered  by  the lawsuits.  The Company anticipates that this settlement
would  eliminate  the  viability  of  class claims in 7 of the 11 putative class
actions pending in the trial or appellate courts against the Company and certain
of its customers.   These settlement negotiations are ongoing, but at this time,
CCC  and its customers participating in the settlement have reached an agreement
in principle as to CCC's proposed contribution to the proposed settlement.  Upon
completion  of  the  settlement  negotiations, CCC would agree to enter into the
settlement for the purpose of avoiding the expense and distraction of protracted
litigation,  without  any  express  or  implied  acknowledgement of any fault or
liability  to  the  plaintiffs,  the  putative  class  or  anyone  else.

     During  2001,  CCC  recorded  a  pre-tax  charge of $4.3 million, net of an
expected  insurance  reimbursement of $2.0 million, as an estimate of the amount
that  CCC  will  contribute  toward  a  potential  settlement that would resolve
potential  claims  arising  out of approximately 30% of CCC's transaction volume
during  the  time  period  covered  by  the  lawsuits.  As  a  result  of  the
above-described  developments  with  respect  to  that potential settlement, the
Company  has  increased  the  accrual by a net amount of $1.9 million, from $4.3
million to $6.2 million.  This increase is due to several factors, including the
growth  that  has occurred in the size of the putative  classes of insureds over
time,  increases in certain costs associated with the settlement, and changes in
the  terms  of  the  settlement  as between CCC and its participating customers.
Additionally,  the  expected  insurance reimbursement has been reduced from $2.0
million to $1.8 million.  CCC now estimates that this potential settlement would
resolve  potential  claims  arising  out  of  approximately 29% of the Company's
transaction volume for valuations involving first party claims during the period
covered  by  the lawsuits.  However, the consummation of the settlement with the
plaintiffs  and  the  amount  of  CCC's  contribution to the proposed settlement
remain  subject to a number of significant contingencies, including, among other
things,  the  extent  of  participation  on  the part of CCC's insurance company
customers,  the  negotiation  of the settlement terms between the plaintiffs and
those  of CCC's customers that are participating in the settlement negotiations,
as well as judicial approval of any proposed settlement agreement.  As a result,
at  this  time,  there  is no assurance that the settlement will be successfully
consummated  or, if completed, that the final settlement will be on the terms or
levels  of  participation  set  forth  above.  There  is  also no assurance that
existing  or  potential  claims  arising  out  of  the  remainder of CCC's total
transaction  volume  could  be  settled  on  comparable  terms.

     CCC  intends  to  vigorously  defend  its  interests  in  all  of the above
described  pending  matters  and  claims  to which it is a party and support its
customers  in  other  actions. Due to the numerous legal and factual issues that
must  be  resolved during the course of litigation, CCC is unable to predict the
ultimate  outcome  of any of these actions. If CCC was held liable in any of the
actions  (or otherwise concludes that it is in CCC's best interest to settle any
of  them),  CCC  could  be  required  to  pay  monetary  damages  (or settlement
payments).  Depending  upon  the  theory  of  recovery  or the resolution of the
plaintiff's  claims  for  compensatory and punitive damages, or potential claims
for  indemnification  or  contribution by CCC's customers in any of the actions,
these  monetary  damages (or settlement payments) could be substantial and could
have a material adverse effect on CCC's business, financial condition or results
of  operations. CCC is unable to estimate the magnitude of its exposure, if any,
at  this  time.  As additional information is gathered and the lawsuits proceed,
CCC  will  continue  to  assess  the  potential  impact  on  the  Company.


ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF  OPERATIONS

FORWARD-LOOKING  INFORMATION

     This  report  contains  statements  that  constitute  "forward-looking
statements"  within the meaning of Section 27A of the Securities Act of 1933 and
Section  21E  of the Securities Exchange Act of 1934 and are subject to the safe
harbor provisions of those sections and the Private Securities Litigation Reform
Act  of  1995. Some of these forward-looking statements may be identified by the
use  of  words  in  the  statements  such as "anticipate," "estimate," "expect,"
"project,"  "intend,"  "plan,"  "believe,"  or  other words and terms of similar
meaning.  Readers are cautioned that any such forward-looking statements are not
guarantees  of future performance and involve risks and uncertainties, including
those  described  in  our annual report on Form 10-K for the year ended December
31,  2003  and  our  other  filings  with  the  SEC,  and that actual results or
developments may differ materially from those in the forward-looking statements.
Specific factors that might cause actual results to differ from our expectations
include,  but  are  not  limited  to,  competition  in the automotive claims and
collision  repair  industries, the ability to develop new products and services,
the  prolonged  sales  and  implementation  cycle  of  some of the company's new
products,  the ability to protect trade secrets and proprietary information, the
ability to generate the cash flow necessary to meet our obligations, the outcome
of  certain  legal  proceedings, and other factors. Readers are cautioned not to
place  undue  reliance  on  these  forward-looking  statements,  which  reflect
management's  analysis,  judgment,  belief  or  expectation  only as of the date
hereof.  We have based these forward-looking statements on information currently
available  and  disclaim  any  intention  or  obligation to update or revise any
forward-looking  statement.

GENERAL

     Our  products  and  services  fall  into  five categories or "suites":  CCC
Pathways,  CCC  Valuescope,  Workflow  Products,  Information Services and Other
Products  and Services.  Each of these products and services suites is described
below.  For  additional  information  regarding  these  suites  and  the various
products  and  services in each suite, please refer to the "Business" section of
our  annual  report  on  Form  10-K  for  the  year  ended  December  31,  2003.

     CCC  has  long  been  a  leader  and innovator in the automotive claims and
collision  repair  market.  CCC  has  approximately  21,000  collision
repair-facilities  installations,  located  in  all  50  states,  and  over  350
insurance  company  customers  in  the  United  States.  We  have also pioneered
value-added  network  communications  between  industries  involved  in  claims
settlement,  and  today  our EZNet  communications network handles an average of
over  1 million claims-related transactions each business day. CCC Valuescope is
also  an  established market leader. We continue to seek to develop products and
services  to  anticipate  and  respond  to  changing  demands in the auto-claims
industry.

CCC  PATHWAYS

     This  suite  consists  of  our  collision  estimating  products:

     -CCC  Pathways  Appraisal  Solution  (for  insurance  customers);
     -CCC  Pathways  Estimating  Solution  (for  collision  repair  facility
          customers);
     -CCC  Pathways IndependentAppraiserSolution (for independent appraisers);
     -CCC  Pathways  Digital  Imaging;
     -Recycled  Parts  Service;  and
     -Comp-Est  Estimating  Solution


     CCC  Pathways  helps  automobile  insurance  companies,  collision-repair
facilities  and  independent  appraisers  manage  aspects  of  their  day-to-day
automobile  claim  activities, including receipt of new assignments, preparation
of  estimates, communication of status and completed activity and maintenance of
notes  and  reports. The CCC Pathways platform allows customers to integrate our
other  services,  including CCC Pathways Digital Imaging, Recycled Parts Service
and  CCC  Valuescope,  in  order  to  organize  individual  claim information in
electronic  workfiles,  which  can be stored either via our EZNet communications
network  or  our  web-based  open workflow solution, both are described later in
this  section  under  "Workflow  Products."

     Pathways Digital Imaging allows our customers to transmit digital images of
damaged  vehicles  to  the  Pathways estimate workfile. Customers using Pathways
with  our  Recycled  Parts  Service also have access to a database that provides
local  part  availability  and  price information on over 22.7 million available
recycled  or  salvage  parts.

     Comp-Est  Estimating  Solution  is  our  collision estimating software that
targets  smaller  repair  facilities that do not communicate electronically with
insurance  companies. This product also allows our customers to access the MOTOR
Crash  Estimating Guide and provides them with the ability to generate estimates
and  supplements.

 CCC  VALUESCOPE

     CCC  Valuescope  is  used  primarily  by automobile insurance companies and
independent appraisers in processing claims involving private passenger vehicles
that  have been heavily damaged or stolen.  Typically, when the cost to repair a
vehicle  exceeds  70%  to  90%  of the vehicle's value, the automobile insurance
company  will  declare  that  vehicle  to  be  a "total loss." In such cases, we
provide  the insurer or independent appraiser with the local market value of the
vehicle to assist in processing the claim. The valuation service can be obtained
for both commercial and recreational vehicles as well as for specialty vehicles,
such  as,  trucks,  semi-trailers,  marine craft, motorcycles and pre-fabricated
housing.

WORKFLOW  PRODUCTS

     This  suite  includes  the  following  products  and  services:

     -EZNet  Communications  Network  ("EZNet");
     -CCC  Pathways  Appraisal Quality  Advisor and  Quality  Advisor Appraisal
      Review  ("QAAR  Plus"  )
     -CCC  Autoverse
     -CCC  Accumark  Reinspection

     EZNet  is a secure network that allows clients to communicate estimates and
claim information electronically. The network allows customers to electronically
communicate  claim  information,  including  assignments,  workfiles, estimates,
images  and  auditable  estimate  data,  internally  and among insurance company
appraisers,  collision  repair  facilities,  independent  appraisers,  insurance
company  reinspectors  and  other  parties  involved  in  the  automobile claims
process.  EZNet  allows  customers  to  share  information  and  review  claims,
regardless  of  the  location  and  provides  them with an electronic library to
catalog,  organize  and  store  completed  claims  files.

     QAAR  Plus  allows  for  electronic  audits  of automobile repair estimates
prepared  by  direct  repair  facilities,  independent  appraisers  and internal
insurance  staff  for  quality  control and for identification and correction of
errors  or  discrepancies  prior  to the completion of repairs. In addition, CCC
Pathways Appraisal Quality Solution allows automobile insurance companies to use
available  historical data to track the performance of appraisers and provides a
mechanism  to  establish  and  monitor  compliance  with  certain  reinspection
objectives  developed  by  the  automobile  insurance  company. For example, CCC
Pathways  Quality  Advisor  allows  an  insurance  company  to establish certain
criteria  for  reviewing  the preparation of estimates, which in turn allows the
insurance  company  to  determine if an appraiser prepared an accurate estimate.

     CCC  Autoverse.  Our  CCC Autoverse product consists of CCC Autoverse Claim
Management  (for  insurance  customers),  CCC  Autoverse  Repair Management (for
multiple-location repair facilities) and CCC Autoverse Appraiser Management (for
independent  appraiser  customers).  CCC  Autoverse is a web-based open workflow
solution  that  allows for the exchange of claims information derived from using
CCC  Pathways  products as well as established collision estimating systems that
meet  the  Collision  Industry  Electronic  Commerce  Association  Estimating
Management  System  standard.  CCC  Autoverse  products  permit the free flow of
information  between  those  who write damage estimates and insurers who process
claims.

     CCC  Autoverse  Claim  Management  allows  the insurance adjuster to review
estimates  as  well  as  digital  images, supplements, claim summary reports and
other  documents  associated  with  the claim.  In addition, CCC Autoverse Claim
Management allows the insurance adjuster to review events, enter new assignments
and request and record payment information.  CCC Autoverse Claim Management also
provides  reporting  for  assignment  status.

     CCC  Autoverse  Repair Management allows the CCC Pathways user and non-user
repair  facility  operator  to  receive assignments into a central location from
multiple  insurance  carriers.  Through  the  CCC  Autoverse  dispatch  feature,
multi-location  repair facilities are provided the ability to load balanced work
across  their  different locations.  This permits the multi-location operator to
reduce  their  cycle  time  and  improve  their  shop  utilization.

     CCC  Accumark  Reinspection.  Our  next-generation,  real-time,  web-based
reinspection tool offers advanced management of company appraisal procedures and
tracking  capabilities.  The  product  automatically  reviews  each  line  of an
appraisal  within  a  customized  framework  of  company-established  rules.

INFORMATION  SERVICES

     ClaimScope  Navigator.  ClaimScope  Navigator  is  our  on-line,  web-based
information  service  that  provides a comprehensive method to create management
reports  comparing  industry  and company performance using CCC Pathways and CCC
Valuescope  data. ClaimScope Navigator permits our customers to conduct in-depth
analyses  of claim information by parts and labor usage, cycle time measurements
and  vehicle  type  and  condition.

OTHER  PRODUCTS  AND  SERVICES

     Pathways  Enterprise  Solution  and  Pathways  Professional  Advantage  .
Pathways  Enterprise  Solution  is  an  automotive  repair  facility  management
software  system  for  multiple location collision repair facilities that allows
them  to  manage  accounts, prepare employee schedules and perform various other
management  functions.  Pathways  Professional  Advantage,  similar  to Pathways
Enterprise  Solution,  is  a  repair  facility  management software system for a
single  store  location.

     CARS  Direct  is  a  multi-vendor,  on-line  car  rental  reservation  and
management system, which allows insurers control over car class selection, rates
and  extensions.  We sell the CARS Direct service on a per-transaction basis and
bill  at  the  beginning  of  the  month  following  the  transactions.

CRITICAL  ACCOUNTING  POLICIES  AND  ESTIMATES

     Management's Discussion and Analysis of our financial condition and results
of  operations  are based upon our consolidated financial statements, which have
been  prepared  in  accordance  with  GAAP.  We  review the accounting policies,
including those described in the Notes to the Consolidated Financial Statements,
used  in  reporting our financial results on a regular basis. The preparation of
these  financial  statements  requires  us  to  make  estimates, assumptions and
judgments  that affect the reported amounts of assets, liabilities, revenues and
expenses  and  related  disclosure  of  contingent assets and liabilities. On an
on-going  basis,  we  evaluate  our  estimates,  including  those related to our
accounts  receivable, income taxes, goodwill, intangibles, software development,
fair  value  of financial instruments and commitments and contingencies. We base
our estimates on historical experience and on various other assumptions that are
believed to be reasonable under the circumstances, the results of which form the
basis  for making judgments about the carrying values of assets and liabilities.
Actual  results  may  differ from these estimates under different assumptions or
conditions.  Our  senior  management  has  reviewed  these  critical  accounting
policies  and  related  disclosures  with  the  Audit  Committee of our Board of
Directors  and  Disclosure Committee. See "Preparation of Financial Information"
in  this  section  for  further  discussion  of  the  Disclosure  Committee.

     We  believe  that  the  following  critical  accounting policies can have a
significant  impact  on  our  results  of  operations,  financial  position  and
financial  statement  disclosures and require the most difficult, subjective and
complex  estimates  and  judgments.

- -     Accounts  Receivable
- -     Income  Taxes
- -     Goodwill  and  Intangibles
- -     Software  Development  Costs
- -     Fair  Value  of  Financial  Instruments
- -     Commitments  and  Contingencies
- -     Stock Compensation Expense

     For  a detailed discussion on the application of these accounting policies,
see  "Item  7,  Management's  Discussion and Analysis of Financial Condition and
Results  of  Operations"  in  our  Annual Report on Form 10-K for the year ended
December  31,  2003.

     During  the  first  quarter  of  2004  we  implemented  new  performance
compensation  plans.  Accordingly,  the  methodology  for  recognizing  annual
performance  compensation  expenses  changed  from the prior year. Our objective
was  to  directly  correlate  our  quarterly  bonus achievement and accrual more
closely with the performance against our growth targets and corporate objectives
that  drive  our variable compensation plans.  Under this new method, we will be
more  closely  linking achievement against our annual growth targets by accruing
the  bonus  based  on  certain  year-to-date growth metrics over the prior year.
Under the historic method, a proportionate amount of the projected annual payout
was  recorded  each  quarter  and was adjusted when full year annual projections
were  revised.   As  a  result,  we expect to see more stability in the selling,
general  and  administrative  expense  line  on  a quarter-to-quarter basis when
measured  as  a  percentage  of  revenue.

PREPARATION  OF  FINANCIAL  INFORMATION

      We believe that the application of accounting standards is as important as
the  underlying  financial  data in reporting our financial position, results of
operations  and  cash flows. We believe that our accounting policies are prudent
and  provide  a  clear  view  of our financial performance. In 2002, we formed a
Disclosure  Committee, composed of senior management, including senior financial
and  legal  personnel,  to  help  ensure  the  completeness  and accuracy of our
financial  results  and  disclosures.  In  addition, prior to the release of our
financial  results,  key  management  reviews  our annual and quarterly results,
along  with  key  accounting policies and estimates, with the Audit Committee of
our  Board  of  Directors.

REGULATION

     As  disclosed in our Annual Report on Form 10-K for the year ended December
31,  2003,  the  Company is aware of a case pending in the Superior Court of the
State  of  California for the County of Los Angeles captioned PERSONAL INSURANCE
FEDERATION  OF  CALIFORNIA,  et al. v. JOHN GARAMENDI, INSURANCE COMMISSIONER OF
THE  STATE  OF  CALIFORNIA,  Case  No.  BC298284  (filed July 1, 2003).  CCC has
further  learned that on or about June 7, 2004, a partial settlement was reached
in  that litigation among the parties thereto.  Pursuant to that settlement, the
Department  of Insurance was allowed to implement and enforce certain provisions
of  the  proposed amendments to the Fair Claims Settlement Practices Regulations
that  had  been  preliminarily  enjoined  by  the  Court.  Valuation  sources in
California  were  required  to change certain aspects of their methodology on or
before  October 4, 2004 in order to comply with these new requirements.  CCC, in
turn,  implemented  the  necessary  changes  to comply with the new requirements
prior  to  that  date.

RESULTS  OF  OPERATIONS

THREE MONTHS ENDED SEPTEMBER 30, 2004 COMPARED WITH THREE MONTHS ENDED SEPTEMBER
                                    30, 2003

     Operating Income. Operating income decreased quarter-over-quarter from 2003
to  2004  by  $9.3  million,  to  $1.4  million, due to an increase in operating
expenses  of  $9.7  million  partially  offset by an increase in revenue of $0.5
million.  Included  in  the  operating  expenses  for the current quarter were a
non-cash  stock  compensation  expense  of  $13.1 million and a $2.6 million net
benefit  related  to  a litigation settlement and an increase to our accrual for
settlement  of  the litigation relating to CCC Valuescope.  Our operating margin
(operating  income as a percentage of revenue) decreased to 2.9% for the quarter
ended  September  30,  2004  compared  to  22.0%  for  the same quarter in 2003.

     Revenues.  Revenues  for  each  of  our  product  and  service  suites  are
summarized  as  follows  (in  thousands):



                            

                             THREE MONTHS ENDED SEPTEMBER 30,     VARIANCE
                                    2004            2003     INCREASE (DECREASE)
                             ------------------------------- ------------------
Pathways. . . . . . . . . .  $30,937   63.0%  $29,504   60.7%  $1,433     4.9%
CCC Valuescope. . . . . . .   10,301   21.0    10,720   22.0     (419)   (3.9)
Workflow Products . . . . .    6,391   13.0     6,645   13.7     (254)   (3.8)
Information Services. . . .      511    1.0       445    0.9       66    14.8
Other Products and Services      952    2.0     1,307    2.7     (355)  (27.2)
                             --------------------------------------------------
Total . . . . . . . . . . .  $49,092  100.0%  $48,621  100.0%  $  471     1.0%
                             ==================================================


     Revenues  from  our CCC Pathways products increased in the third quarter of
2004 by $1.4 million, or 4.9%, compared to the third quarter of last year due to
the growth of our estimating solutions in both the repair facility and insurance
channels,  as  well  as  an  increase  in  sales   of our Recycled Parts Service
solution  to  insurance  carriers.

     Revenues  from  our  CCC Valuescope suite decreased  as a result of pricing
declines  due  to  recent  contract  renewals, which were partially offset by an
increase  in  transaction  volumes.

     Revenues  from our workflow product suite decreased slightly from the prior
year  as  growth  in  Autoverse was offset by a decrease in revenues from EZNet.
While  growth  in Autoverse was strong, storms in the Southeast slowed the sales
and  implementation  cycle  for the product, as processing of storm-related auto
claims  became the priority for a few of our customers in the third quarter.  As
a  result,  these customers delayed the rollout of Autoverse during the quarter.
The  decrease  in  revenue  from  EZNet was attributable to a decrease in volume
transactions  as  well  as the impact of pricing declines due to recent customer
renewal  activity.

     Revenues  from our other products decreased in line with the Company's plan
to  exit the customer hardware business and a planned phase-out by a customer of
our  CARS  Direct  service.

     Operating  Expenses.  Operating  expenses  as  a percentage of revenues are
summarized  as  follows  (dollars  in  thousands):




                              
                                       THREE MONTHS ENDED SEPTEMBER 30,     VARIANCE
                                            2004             2003      INCREASE (DECREASE)
                                     --------------------------------- -------------------
Revenues                             $49,092   100.0%  $48,621  100.0%  $   471     1.0%

Production and Customer Support        7,976    16.1     8,279   17.0      (303)   (3.7)
Commissions, Royalties and Licenses    3,166     6.4     3,184    6.6       (18)   (0.6)
Selling, General and Administrative   17,086    34.8    16,699   34.3       387     2.3
Depreciation and Amortization          1,719     3.5     1,944    4.0      (225)  (11.6)
Product Development and Programming    7,175    14.6     7,838   16.1      (663)   (8.5)
Stock compensation expense non-cash   13,139    26.8         -      -    13,139       -
Litigation Settlement                 (2,586)   (5.3)        -      -    (2,586)      -
                                     ---------------------------------------------------
Total Operating Expenses             $47,675    97.1%  $37,944   78.0%  $ 9,731    25.6%
                                     ===================================================



     Production  and  Customer Support. Production and Customer Support expenses
were  down  quarter-over-quarter  from  2003  to 2004 due to costs incurred last
year  as  part  of  the  move  to  complete the implementation of a new customer
support  model.

     Selling,  General  and Administrative.  Selling, general and administrative
expenses  increased  slightly quarter-over-quarter from 2003 to 2004 as a result
of  an  increase  to  certain  incentive  compensation  costs  tied  to business
performance.  During  the  first  quarter of 2004 we implemented new performance
compensation  plans,  and  as  a  result, the methodology for recognizing annual
performance  compensation expenses changed from the prior year. The increase was
partially  offset  by  savings  generated from a realignment of our organization
that  took  place  during  the  second  quarter  of  2004.

     Depreciation  and  Amortization.  Depreciation  and  amortization  expenses
decreased  as  a  result  of  fewer  investments in software and customer-leased
computer  equipment  as  well  as  the use of certain software that is now fully
depreciated.

     Product  Development  and Programming.  The decrease in product development
and  programming  expenses  was  also  due  primarily  to the realignment of our
organization  that  took  place  during  the  second  quarter  of  2004.

     Stock  Compensation  Expense  Non-Cash.     The non-cash stock compensation
charge  of $13.1 million resulted from the exercise of employee stock options in
connection  with  the  Company's  self-  tender  offer.  The  Company  permitted
employee  stock  option  holders to participate in the self-tender offer using a
stock-for-stock  cashless  exercise.  This triggered variable stock compensation
accounting  for  the  1997  and  2000 Stock Incentive Plans, which resulted in a
non-cash  stock  compensation  charge. The stock-for-stock cashless exercise was
only  allowed  for  purposes of participating in the self-tender offer, as such,
the  company  does  not  expect  to  record  any additional compensation expense
associated  with  current or future options granted under these plans. Following
stock  compensation  accounting requirements, the charge had to cover all vested
employee  stock  options  including  those that were not tendered and those that
were  unable to be exercised due to the 44 percent pro-ration factor.  All stock
option  holders  received  the  same  terms  and  conditions for their shares as
shareholders  and  warrant  holders.

     Litigation  Settlement.  During  the  third  quarter  of  2004, the Company
received  $4.8  million  as  a  result  of  the settlement of a lawsuit filed by
certain  of  the  Company's  insurers in which the insurers sought a declaration
that  there  was  no  insurance  coverage under certain policies for the pending
litigation  involving  the Company's vehicle valuation product, now known as CCC
Valuescope.  We  also  recorded  a  net  charge  of $1.9 million to increase our
accrual  for  settlement of the litigation relating to CCC Valuescope, from $4.3
million  to  $6.2  million.  The  net result of the insurance settlement of $4.8
million,  after  the $1.9 million charge and the deduction of approximately $0.3
million  for  defense  and settlement costs resulted in a net pre-tax benefit of
$2.6  million  for  the  quarter.

     Interest Expense.     On August 20, 2004, in conjunction with a self-tender
offer, CCC entered into a Credit Agreement in the form of a Term Loan for $177.5
million  and  a Revolving Loan for $30.0 million. Through September 30, 2004 the
Company had no advances under the Revolving Loan.  All advances under the Credit
Agreement  bear interest, at CCC's election, at the LIBOR plus a variable spread
based on our leverage ratio or the prime rate in effect from time to time plus a
variable spread based on our leverage ratio.  CCC pays a commitment fee of 0.50%
on  any  unused  portion  of  the  Revolving  Loan.

     During  the  quarter, the weighted average interest rate was 4.6%. CCC made
interest  payments under the Term Loan of $1.0 million, during the quarter ended
September  30,  2004.

     In connection with the new Credit Agreement, the Company incurred financing
costs  of approximately $3.6 million. These costs have been capitalized and will
be  amortized  as  interest  expense  over  the  term  of  the underlying Credit
Agreement.


  NINE MONTHS ENDED SEPTEMBER 30, 2004 COMPARED WITH NINE MONTHS ENDED SEPTEMBER
                                    30, 2003

     Operating  Income.  Operating  income  decreased  for the nine months ended
September  30  from  2003  to  2004 by $9.3 million, to $20.1 million from $29.4
million due to a non-cash stock compensation expense of $13.1 million, partially
offset by an increase in revenue of $3.7 million, and a $2.6 million net benefit
related to a litigation settlement and an increase to our accrual for settlement
of  the  litigation  relating to CCC Valuescope. Our operating margin (operating
income  as a percentage of revenue) decreased to 13.5% for the nine months ended
September  30,  2004  compared  to 20.4% for the nine months ended September 30,
2003.

     Revenues.  Revenues  for  each  of  our  product  and  service  suites  are
summarized  as  follows  (in  thousands):




                               

                               NINE MONTHS ENDED SEPTEMBER 30,     VARIANCE
                                    2004              2003     INCREASE (DECREASE)
                             --------------------------------- ------------------
Pathways. . . . . . . . . .  $ 93,366   63.0%  $ 88,018   60.9%  $ 5,348     6.1%
CCC Valuescope. . . . . . .    30,601   20.6     31,655   21.9    (1,054)   (3.3)
Workflow Products . . . . .    19,190   13.0     19,645   13.6      (455)   (2.3)
Information Services. . . .     1,517    1.0      1,239    0.9       278    22.4
Other Products and Services     3,494    2.4      3,893    2.7      (399)  (10.2)
                             ----------------------------------------------------
Total . . . . . . . . . . .  $148,168  100.0%  $144,450  100.0%  $ 3,718     2.6%
                             ====================================================


     Revenues from our CCC Pathways products increased year-over-year due to the
acquisition  of  Comp-Est  being  completed  at  the end of February 2003.  Also
contributing  to  the  growth  in this suite was increased sales of our Recycled
Parts  Service  to  insurance  companies  as well as continued growth of our CCC
Pathways  solutions  in  the  repair  facility  channel.

     Revenues  from CCC Valuescope decreased as a result of pricing declines due
to  contract  renewals,  which  were  not  offset by transaction volumes. We had
expected  transaction volumes to increase enough to offset the pricing declines,
but  this  did  not  occur,  as  many  of  our insurance customers experienced a
decrease  in  claim  volumes.

     Revenues  from our workflow product suite decreased slightly from the prior
year.  The  gains  we  made  with  Autoverse  during  the first half of the year
compared  to  the  prior year were partially offset by a decline in revenue from
EZNet. The decreased revenue from EZNet was attributable to a decrease in volume
transactions  as  well  as the impact of pricing declines due to recent customer
renewal  activity.

     Revenue from our information services product suite increased due to higher
sales of our management information tools to both insurance companies and repair
facilities.

     Revenues  from our other products decreased in line with the Company's plan
to  exit the customer hardware business and a planned phase-out by a customer of
our  CARS  Direct  service

     Operating  Expenses.  Operating  expenses  as  a percentage of revenues are
summarized  as  follows  (dollars  in  thousands):




                                

                                       NINE MONTHS ENDED SEPTEMBER 30,       VARIANCE
                                             2004              2003     INCREASE (DECREASE)
                                     -----------------------------------------------------
Revenues                             $148,168   100.0%  $144,450  100.0%  $ 3,718     2.6%

Production and Customer Support        24,132    16.3     23,377   16.2       755     3.2
Commissions, Royalties and Licenses     9,485     6.4      8,614    6.0       871    10.1
Selling, General and Administrative    54,120    36.5     52,415   36.3     1,705     3.3
Depreciation and Amortization           5,628     3.8      5,888    4.1      (260)   (4.4)
Product Development and Programming    23,302    15.7     23,690   16.4      (388)   (1.6)
Stock compensation expense non-cash    13,139     8.9          -      -    13,139       -
Restructuring Charges 1,061               886     0.6      1,061    0.7      (175)  (16.5)
Litigation Settlement                  (2,586)   (1.7)         -      -    (2,586)      -
                                     -----------------------------------------------------
Total Operating Expenses             $128,106    86.5%  $115,045   79.7%  $13,061    11.3%
                                     =====================================================





     Production  and Customer Support.  Production and customer support expenses
increased  compared  to last year due mainly to higher than anticipated training
and  transition  costs needed to complete the implementation of the new customer
support  model,  that  is,  moving  to a universal service representative model.
While  we  finished  the migration to the new model during the fourth quarter of
2003,  we  continued to incur additional training and transition expense related
to  this  project  during  the  first  quarter  of  2004.

     Commissions,  Royalties  and Licenses.  Commissions, royalties and licenses
expenses increased partially due to the inclusion of a full nine months' of data
license  fees for the Comp-Est product versus only seven months of expense being
included  last  year, since the acquisition was completed at the end of February
2003.

     Selling,  General  and Administrative.  Selling, general and administrative
expenses  increased  from  2003 to 2004 mainly due to the items described below:

     At  the end of 2003, the Company changed its administrator of the Company's
401(k) Retirement Savings & Investment Plan ("the Plan").  The new administrator
of  the  Plan  performed  the non-discrimination test for 1999 through 2002, and
concluded  the  test  had  previously  been performed  incorrectly. As a result,
during  the  second  quarter  of  2004,  the  Company  recorded  a  charge  of
approximately  $0.8  million  related to additional contributions ($0.7 million)
and  penalties  ($0.1  million)  the  Company needs to make in order to meet the
non-discrimination  test  for  the  years  1999  through  2002.

     Also  contributing  to  the increase in selling, general and administrative
expenses  was  approximately  $1.8  million  of  costs associated with our sales
force,  increased  insurance  premiums  and expenses incurred to consolidate and
make  improvements  to  our  main  office  in  Chicago.

     The  increase was partially offset by savings of approximately $0.5 million
generated  during  the third quarter from a realignment of our organization that
took  place  during the second quarter of 2004. The restructuring has allowed us
to  better  streamline  and  focus  our  implementation  process and improve our
overall  sales  and  support  execution.

     There  was  also a favorable impact of approximately $1.3 million, due to a
change  in  methodology for annual performance compensation expenses, as well as
actual  performance  against  our  plan  targets  during  the  nine months ended
September  30,  2004.  During  the  first  quarter  of  2004  we implemented new
performance compensation plans, and as a result, the methodology for recognizing
annual  performance  compensation  expenses  changed  from  the  prior  year.

     Depreciation and Amortization. Depreciation and amortization decreased as a
result  of  fewer investments in software and customer leased computer equipment
as  well  as  using certain software that is now fully depreciated. The decrease
was  partially  offset  by  an  increase  in  amortization related to Comp-Est's
intangibles, since 2003 did not reflect a full year of amortization for Comp-Est
due  to  the  timing  of  the  acquisition.

     Product  Development  and Programming.  Product development and programming
expenses also decreased slightly due to the realignment of our organization that
took  place  during  the  second  quarter  of  2004  resulting  in  savings  of
approximately  $0.5  million.  The  timing  of  our  continued  investment  in
development  of  a  new  shop management product partially offset these savings.

     Stock  Compensation  Expense  Non-Cash.     The non-cash stock compensation
charge  of $13.1 million resulted from the exercise of employee stock options in
connection  with  the  Company's  self-  tender  offer.  The  Company  permitted
employee  stock  option  holders to participate in the self-tender offer using a
stock-for-stock  cashless  exercise.  This triggered variable stock compensation
accounting  for  the  1997  and  2000 Stock Incentive Plans, which resulted in a
non-cash  stock  compensation  charge. The stock-for-stock cashless exercise was
only  allowed  for  purposes of participating in the self-tender offer, as such,
the  company  does  not  expect  to  record  any additional compensation expense
associated  with  current or future options granted under these plans. Following
stock  compensation  accounting requirements, the charge had to cover all vested
employee  stock  options  including  those that were not tendered and those that
were  unable to be exercised due to the 44 percent pro-ration factor.  All stock
option  holders  received  the  same  terms  and  conditions for their shares as
shareholders  and  warrant  holders.

     Restructuring  Charges.  During  the  second quarter of 2004, we recorded a
charge  of  $0.9  million for a realignment of our organization, which primarily
related  to  severance  costs  for  40 former employees.  The restructuring  has
allowed us to better streamline and focus our implementation process and improve
our overall sales and support execution and is expected to generate cost savings
in  excess  of  $4.0  million  annually  beginning in the third quarter of 2004.
During  the second quarter of 2003, we recorded a final charge related to excess
office  space,  located  in  Chicago,  which  was occupied by a former business.

     Litigation  Settlement.  During  the  third  quarter  of  2004, the Company
received  $4.8  million  as  a  result  of  the settlement of a lawsuit filed by
certain  of  the  Company's  insurers in which the insurers sought a declaration
that  there  was  no  insurance  coverage under certain policies for the pending
litigation  involving  the Company's vehicle valuation product, now known as CCC
Valuescope.  We  also  recorded  a  net  charge  of $1.9 million to increase our
accrual  for  settlement of the litigation relating to CCC Valuescope, from $4.3
million  to  $6.2  million.  The  net result of the insurance settlement of $4.8
million,  after  the $1.9 million charge and the deduction of approximately $0.3
million  for  defense  and settlement costs resulted in a net pre-tax benefit of
$2.6  million  for  the  quarter.

     Interest Expense.     On August 20, 2004, in conjunction with a self-tender
offer, CCC entered into a Credit Agreement in the form of a Term Loan for $177.5
million  and  a Revolving Loan for $30.0 million. Through September 30, 2004 the
Company had no advances under the Revolving Loan.  All advances under the Credit
Agreement  bear interest, at CCC's election, at the LIBOR plus a variable spread
based on our leverage ratio or the prime rate in effect from time to time plus a
variable spread based on our leverage ratio.  CCC pays a commitment fee of 0.50%
on  any  unused  portion  of  the  Revolving  Loan.

     During  the  quarter, the weighted average interest rate was 4.6%. CCC made
interest  payments under the Term Loan of $1.0 million, during the quarter ended
September  30,  2004.

     In connection with the new Credit Agreement, the Company incurred financing
costs  of approximately $3.6 million. These costs have been capitalized and will
be  amortized  as  interest  expense  over  the  term  of  the underlying Credit
Agreement.


OUTLOOK

     The  company  issued the following guidance for the fourth quarter and full
year  2004:

     Revenue  growth  for  the  fourth  quarter  is expected to be in the 1 to 2
percent  range  versus  the  prior  year,  which would produce full year revenue
growth in the 2 to 3 percent range.  This is a change from our previous guidance
of  3  to  4  percent.

     Operating income for the fourth quarter should be in the $12 to $13 million
range,  with full year operating income expected to be in the $32 to $33 million
range,  including  the impact of the charges taken in the second quarter of $1.7
million  and  the  impact  of the net charge of $10.5 million taken in the third
quarter.  This  is  a  decrease from our previous guidance of $43 to $45 million
due  to  the  impact  of  the  net  charge  taken  in  the  third  quarter.

     Earnings per share for the fourth quarter is expected to be in the $0.36 to
$0.39  per  share  range.  Earnings  per share for 2004 is expected to be in the
$0.75  to  $0.77  per share range, which represents a decrease from our previous
guidance  of $0.96 to $1.00 per share.  Earnings per share guidance for the full
year  includes  the  impact of the reduction in the number of shares outstanding
following completion of the self-tender offer as well as the effect of the $0.04
per  share  in  charges  taken in the second quarter and the $0.27 per share net
charge recorded in the third quarter.  Please note that due to the timing of the
tender  offer,  the  fully diluted share base expected to be used for the fourth
quarter  earnings  per  share  calculation  is much lower than the fully diluted
share  base  that  is  expected  to be used for the full year earnings per share
calculation.  As  a  result,  adding  together  the  earnings  per share for the
individual  quarters  will  not produce the full year earnings per share figure.
(The  company  is  using a fully diluted share base of 24.2 million to calculate
the  full  year  EPS  figure  and  17  million  shares  for  the fourth quarter)

     CCC  also  supplied  the  following  preliminary  guidance  for  2005:

- -    Revenue  growth  is  expected  to be in the low to mid single digit percent
     range

- -    Earnings  per  share  is anticipated to grow by 85 to 95 percent over 2004.
     Please  note  that this guidance is based on expectations for 2005 earnings
     compared  to  2004  reported  results,  which include the impact of the net
     charges  taken  in  the  second  and  third quarters, and also reflects the
     decrease  in  the  fully  diluted  share  base due to the self-tender offer

- -    The  company  expects  to  use  17.3  million  shares for the fully diluted
     earnings  per  share  calculation  for  2005



LIQUIDITY  AND  CAPITAL  RESOURCES

     During  the  nine  months  ended  September  30, 2004, net cash provided by
operating  activities  was  $30.4  million,  proceeds  of  $177.5  million  were
received  from  entering  into  a  new debt agreement, proceeds from the sale of
short-term investments were $7.0 million and proceeds received from the exercise
of  stock  options  were  $1.6  million.  During  the third quarter of 2004, the
Company  made its scheduled payment of $0.4 million and  a voluntary  prepayment
of  $7.0  million on the long-term debt to bring the principal balance down from
$177.5  million  to  $170.1  million. We used $210.0 million for the self-tender
offer  of  11.2 million shares of  common stock, $3.6 million for the payment of
deferred  financing costs and $0.9 million for costs related to  the self-tender
offer.  We  also  used $4.1 million for the purchase of equipment, software, and
for  costs  related  to  consolidate and make improvements to our main office in
Chicago.

Credit  Agreement

     On  August 20, 2004, in conjunction with the self-tender offer, CCC entered
into  a  new  credit  agreement  (the "Credit Agreement") replacing CCC's former
credit  facility.  The new agreement is in the form of a term loan ("Term Loan")
for $177.5 million and a revolving loan ("Revolving Loan") for $30.0 million. As
of  September 30, 2004 the Company has had no advances under the Revolving Loan.
As  compared  to  the  former credit facility, the Credit Agreement provides CCC
with  improved  terms and additional flexibility. The  Credit Agreement contains
covenants  that,  among other things, restrict CCC's ability to sell or transfer
assets,  make  certain  investments and make capital expenditures in addition to
certain  financial  covenants.  The Credit Agreement is guaranteed by CCC and is
secured  by  a blanket first priority lien on substantially all of the assets of
CCC  and  its  subsidiaries.  CCC  is  also  required to provide the lender with
quarterly  and  annual  financial  reports.

     The  Revolving Loan matures on August 20, 2009 and the Term Loan matures on
August  20,  2010.  The  quarterly scheduled principal payments on the Term Loan
are  approximately  $0.4  million through June 30, 2010 with a payment of $166.9
million  due at maturity. All advances under the Credit Agreement bear interest,
at  CCC's  election,  at  the  London  Interbank  Offered  Rate ("LIBOR") plus a
variable  spread  based  on  our leverage ratio or the prime rate in effect from
time  to  time  plus  a variable spread based on our leverage ratio.  CCC pays a
commitment  fee  of  0.50%  on  any  unused  portion  of  the  Revolving  Loan.

     During  the  quarter, the weighted average interest rate was 4.6%. CCC made
cash  principal  and  interest  payments under the Term Loan of $7.4 million and
$1.0  million,  respectively,  during  the quarter ended September 30, 2004. The
principal  payment  included  a  voluntary  prepayment  of  $7.0  million  and a
scheduled  payment  of  $0.4  million.

Self-Tender

     During  the  third  quarter  of  2004,  the  Company's  Board  of Directors
authorized  a  self-tender  offer to purchase up to $210.0 million of its common
stock  at  a price of $18.75 per share. The tender was fully subscribed and 11.2
million  shares  were  purchased.  The  purchase  was made through a fixed price
tender  offer  in  which  all  of  CCC's stockholders, vested option holders and
warrant holders, including employee benefit plans, were given the opportunity to
sell a portion of their shares at a price of $18.75 per share, without incurring
any  brokerage  fees or commissions. This represented a premium of approximately
26%  over  the closing stock price of $14.90 per share on July 21, 2004, the day
before  the  tender  was  announced.  Since  the  number  of shares tendered was
greater  than  11,200,000,  purchases  were  made based on a proration factor of
44.1049 percent.     The self-tender offer was funded by a Term Loan facility of
$177.5  million  and  $32.5  million  of  cash  on  hand.  The  shares that were
purchased  were  retired.

Liquidity  Requirements

     Our  principal  liquidity requirements consist of our operating activities,
including  product  development,  our investments in capital equipment and other
business  development activities.  We have the ability to operate with a working
capital  deficit,  as we receive substantial payments from our customers for our
services  in  advance  of  recognizing  the  revenues  and the costs incurred to
provide  such  services.  We  invoice each customer one month in advance for the
following  month's  CCC  Pathways'  services. As such, we typically receive cash
from  our  customers  prior to recognizing the revenue and incurring the expense
for  the  services  provided. These amounts are reflected as deferred revenue in
the  consolidated balance sheet until these amounts are earned and recognized as
revenues.

     In  addition,  management  believes that cash flows from operations and our
available  Revolving  Loan  of  $30.0  million  will  be  sufficient to meet our
liquidity  needs  for  the foreseeable future. There can be no assurance that we
will  be  able  to satisfy our liquidity needs in the future without engaging in
financing  activities beyond those described above. As of September 30, 2004, we
were  in  compliance  with  all  covenants  and  have  had no advances under the
Revolving  Loan.

CONTRACTUAL  OBLIGATIONS

     The  following  summarizes  our  significant  contractual  obligations  and
commitments  as  of  September  30,  2004  (in  thousands):




                            
                                      LESS THAN      1-3       4-5   MORE THAN
                               TOTAL   1 YEAR       YEARS     YEARS   5 YEARS
                             ------------------------------------------------

Operating lease obligations  $ 27,115   2,900      18,358     3,975     1,882
Capital lease obligations .  $      -       -           -         -         -
Long-term debt obligations.  $170,057     444       5,325     3,550   160,738
Purchase obligations. . . .  $      -       -           -         -         -
Other long-term liabilities  $  2,680     217       1,965       498         -
                             ------------------------------------------------
Total . . . . . . . . . . .  $199,852  $3,561  $   25,648  $  8,023  $162,620
                             ================================================


CERTAIN  RISKS  RELATED  TO  OUR  BUSINESS

     The  additional  risk  factors  identified  this  quarter should be read in
conjunction  with  the  Company's  Annual Report on Form 10-K for the year ended
December  31,  2003  filed  with  the  SEC.

IF WE ARE UNABLE TO GENERATE SUFFICIENT CASH FLOW TO SERVICE OUR INDEBTEDNESS OR
OTHER  OBLIGATIONS  OR  FIND  ALTERNATIVE FINANCING SOURCES, OUR BUSINESS MAY BE
ADVERSELY  AFFECTED.

     Our  ability to make payments on our indebtedness and other obligations and
to  fund  planned  expenditures  depends  on our ability to generate future cash
flow.  This,  to  some  extent,  is  subject  to  general  economic,  financial,
competitive,  legislative,  regulatory  and  other  factors  that are beyond our
control.  In  addition,  our  ability  to  borrow  funds under our $30.0 million
Revolving  Loan,  depends  on  our  ability  to satisfy various covenants. As of
September  30,  2004,  we  were  in  compliance  with  all  covenants.

     We  cannot  assure  you  that  our  business  will  generate cash flow from
operations  or  that  future borrowings will be available to us under the Credit
Agreement  or otherwise. In addition, we can give no assurances as to whether we
will  be  able  to  obtain additional financing from other sources. Inability to
obtain  financing  from  alternative  sources  may have an adverse effect on our
financial  position,  results  of  operations  and  cash  flow.

ITEM  3.  QUANTITATIVE  AND  QUALITATIVE  DISCLOSURES  ABOUT  MARKET  RISK

Interest  Rate  Risk

     As  a  result  of  borrowing  made  under the Term Loan, the Company is now
exposed to the risk that its earnings and cash flows could be adversely impacted
by fluctuations in interest rates. Our long-term debt bears interest at floating
interest  rates.  Since  the  interest  rates  of this instrument is variable, a
hypothetical  10%  increase  or  decrease  in  interest  rates  would  result in
corresponding  increase  or decrease in annual interest expense of $0.8 million.
We  currently  do  not use any derivative instruments to hedge our interest rate
risk,  however,  the  Company  is  currently  considering  several  different
alternatives.

ITEM  4.  CONTROLS  AND  PROCEDURES

Evaluation  of  disclosure  controls  and  procedures

     The  Company maintains disclosure controls and procedures that are designed
to  ensure  that  information  required to be disclosed in the Company's reports
under  the  Securities  Exchange  Act  of 1934, as amended ( "Exchange Act"), is
recorded,  processed,  summarized and reported within the time periods specified
in  the  SEC's  rules  and  forms,  and that such information is accumulated and
communicated  to the Company's management, including its Chief Executive Officer
and Chief Financial Officer, as appropriate, to allow timely decisions regarding
required  disclosure.  In  designing  and evaluating the disclosure controls and
procedures,  management  recognized  that any controls and procedures, no matter
how  well  designed  and  operated,  can  provide  only  reasonable assurance of
achieving  the  desired  control  objectives,  and  management  necessarily  was
required  to  apply  its judgment in evaluating the cost-benefit relationship of
possible  controls  and  procedures.  Also,  the Company has an investment in an
unconsolidated  entity.  As  the Company does not control or manage this entity,
its  disclosure  controls  and  procedures  with  respect  to  such  entity  are
necessarily  substantially  more limited than those it maintains with respect to
its  consolidated  subsidiaries.

     As  of  September  30, 2004, the end of the quarter covered by this report,
the  Company  carried  out  an  evaluation,  under  the supervision and with the
participation  of  the  Company's  management,  including  the  Company's  Chief
Executive  Officer  and  the  Company's  Chief  Financial  Officer,  of  the
effectiveness  of  the design and operation of the Company's disclosure controls
and  procedures.  Based  on the foregoing, the Company's Chief Executive Officer
and Chief Financial Officer concluded that the Company's disclosure controls and
procedures  were  effective  at  the  reasonable  assurance  level.

Changes  in  internal  controls

     There  has been no change in the Company's internal controls over financial
reporting  during  the  Company's most recent fiscal quarter that has materially
affected,  or  is reasonably likely to materially affect, the Company's internal
controls  over  financial  reporting.



                           PART II.  OTHER INFORMATION

ITEM  1.  LEGAL  PROCEEDINGS

     The  information  provided in Note 12 to the financial statements contained
in  Part  I  of  this  Form  10-Q  is  incorporated  herein  by  reference.

     On  July  2,  2004,  Mitchell International Inc. filed a Motion for Summary
Judgment in the patent infringement lawsuit brought by the Company in the United
States  District Court for the Northern District of Illinois (Eastern Division).
CCC  filed  its  response to Mitchell's Motion for Summary Judgment on August 6,
2004,  and  Mitchell  filed  a  reply to CCC's response on August 20, 2004.  The
Court  has  not  yet  issued  a  ruling  on  Mitchell's  motion.

ITEM  2.  UNREGISTERED  SALES  OF  EQUITY  SECURITIES  AND  USE  OF  PROCEEDS

Issuer  Purchases  of  Equity  Securities



                                        

                       (a)              (b)            (c)                       (d)
                   Total number    Average price  Total number of         Maximum number (or
                  Of shares (or      paid per    shares (or units)      approximate dollar value)
                 Units) purchased     share      purchased as part of   of shares (or units) that
                                    (or unit)    publicly announced        may yet be purchased
                                                 plans or programs          under the plans or
                                                                               programs
7/1/04 - 7/31/04
8/1/04 - 8/31/04
9/1/04 - 9/30/04   11,200,000         $18.75        11,200,000                    0

Total              11,200,000*        $18.75        11,200,000*                   0


     *  On  July  22,  2004,  the  Company's  Board  of  Directors  announced  a
self-tender  offer  to  repurchase  up  to $210 million of its common stock at a
price  of  $18.75  per  share. The tender offer expired on August 30, 2004.  The
tender  was  fully  subscribed  and  11.2  million shares were repurchased.  The
repurchase  was  made  through  a fixed price tender offer in which all of CCC's
stockholders,  vested  option  holders  and  warrant holders, including employee
benefit plans, were given the opportunity to sell a portion of their shares at a
price  of $18.75 per share, without incurring any brokerage fees or commissions.
This  represented a premium of approximately 26% over the closing stock price of
$14.90  per  share  on  July  21, 2004, the day before the tender was announced.
Since  the number of shares tendered was greater than 11,200,000, purchases were
made  based on a proration factor of 44.1049 percent.  The self-tender offer was
funded  by  a term loan facility of $177.5 million and the Company's excess cash
on  hand.


ITEM  3.  DEFAULTS  UPON  SENIOR  SECURITIES

None.

ITEM  4.  SUBMISSION  OF  MATTERS  TO  A  VOTE  OF  SECURITY  HOLDERS

None.

ITEM  5.  OTHER  INFORMATION

None.

ITEM  6.  EXHIBITS  AND  REPORTS  ON  FORM  8-K

     (a)  Exhibits:

          10.1 Credit  Agreement  dated  August  20,  2004 among the Company and
               Credit  Suisse  First  Boston

          10.2 Guarantee  and  Collateral  Agreement dated August 20, 2004 among
               the  Company  and  Credit  Suisse  First  Boston

          31.1 Rule  13a-14(a)  Certification  of  Chief  Executive  Officer

          31.2 Rule  13a-14(a)  Certification  of  Chief  Financial  Officer

          32.1 Section  1350  Certification  of  Chief Executive Officer and
               Chief  Financial Officer



                                   SIGNATURES


     Pursuant  to  the  requirements of the Securities Exchange Act of 1934, the
registrant  has  duly  caused  this  report  to  be  signed on its behalf by the
undersigned  thereunto  duly  authorized.

Date:  November 1,  2004      CCC  Information  Services  Group Inc.


                              By:       /s/ Githesh  Ramamurthy
                                        ----------------------
                              Name:     Githesh  Ramamurthy
                              Title:    Chairman and
                                        Chief  Executive Officer


                              By:       /s/ David  L.  Harbert
                                        ---------------------
                              Name:     David  L.  Harbert
                              Title:    Senior Vice President
                                        and Chief Financial Officer



                                     EXHIBIT INDEX



          

EXHIBIT NO.  DESCRIPTION

10.1. . . .  Credit Agreement dated August 20, 2004 among the Company and Credit
             Suisse First Boston

10.2. . . .  Guarantee and Collateral Agreement dated August 20, 2004 among the
             Company and Credit Suisse First Boston

31.1. . . .  Rule 13a-14(a) Certification of Chief Executive Officer

31.2. . . .  Rule 13a-14(a) Certification of Chief Financial Officer

32.1. . . .  Section 1350 Certification of Chief Executive Officer and Chief Financial Officer