Exhibit 16 - ---------- June 18, 2001 Securities and Exchange Commission 450 Fifth Street, N.W. Washington, DC 20549 Commissioners: We have read the statements made by Astea International Inc. (copy attached), which we understand will be filed with the Commission as part of the Company's Form 8-K report dated June 11, 2001. We agree with the statements concerning our Firm in such Form 8-K. Very truly yours, Arthur Andersen LLP