EXHIBIT 99.1


ICT GROUP FINANCIAL MEDIA CONTACT:                   ICT GROUP INVESTOR CONTACT:
MORGEN WALKE                                         MORGEN WALKE
Steve DiMattia                                       Christine Mohrmann
212-850-5600                                         212-850-5600


            ICT GROUP, INC. APPOINTS KPMG LLP AS INDEPENDENT AUDITOR

NEWTOWN, PA, MAY 21, 2002 - ICT GROUP, INC. (NASDAQ: ICTG), today announced that
its Board of Directors has appointed KPMG LLP as the Company's independent
auditor for the fiscal year ending December 31, 2002. The appointment of KPMG
LLP was made after careful consideration by the Board of Directors and upon the
recommendation of the Company's Audit Committee.

     Prior to the selection of KPMG LLP, Arthur Andersen LLP had served as the
Company's independent auditor since the Company's inception in 1987. The
decision to change the independent auditor for the fiscal year 2002 was not the
result of any disagreement between the Company and Arthur Andersen LLP on any
matter of accounting principles or practices, financial statement disclosures,
or auditing scope or procedure. Arthur Andersen has provided excellent service
to the Company and the Company has valued its relationship with the firm.

     ICT GROUP, headquartered in Newtown, Pa., is a leading global provider of
integrated customer relationship management (CRM) solutions. The Company helps
clients identify, acquire, retain, service, measure and maximize the lifetime
value of their customer relationships. The Company manages CRM service
operations in the U.S., Europe, Canada, Australia and the Caribbean from which
it supports domestic and multinational corporations and institutions, primarily
in the financial, insurance, telecommunications, healthcare, information
technology, media and energy services industries. ICT GROUP also offers a full
suite of hosted CRM solutions, for use by clients at their own in-house facility
or on a co-sourced basis in conjunction with ICT GROUP's fully compatible
Web-enabled customer service operations. To learn more about ICT GROUP, visit
the Company's website at www.ictgroup.com.
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