EXHIBIT 99 ---------- [LETTERHEAD OF IKON APPEARS HERE] News Release --------------------------------------------------------------------------- Contacts: Michael N. Kilpatric Steven K. Eck Suzanne C. Shenk Susan G. Gaffney News Media News Media Investor Relations Investor Relations 610-408-7294 610-408-7295 610-408-7290 610-408-7292 mkilpatric@ikon.com seck@ikon.com sshenk@ikon.com sgaffney@ikon.com IKON OFFICE SOLUTIONS ANNOUNCES THIRD QUARTER EARNINGS Achieves Revised Earnings Target Announced in Mid-June Continues on Strong Growth Track Valley Forge, Pennsylvania---July 17, 1997---IKON Office Solutions (NYSE: IKN) today announced that earnings per share from continuing operations in the third quarter, ended June 30, 1997, were $0.30, excluding transformation costs. The results meet the revised earnings expectations announced in mid-June when IKON said it was lowering third quarter expectations due to short-term issues related to the acceleration of its business transformation process. Earnings per share from continuing operations for the same quarter in 1996 were $0.32, excluding transformation costs. Revenues in the fiscal 1997 third quarter increased 24 percent to $1.3 billion, and income from continuing operations was $45.1 million, excluding transformation costs, down from $47.3 million, excluding transformation costs, in the same period last year. Including approximately $23 million in transformation costs, net income for the third quarter in fiscal 1997 was $30.1 million and earnings per share were $0.19. "IKON continues to demonstrate strong revenue growth, and our business remains healthy," said John E. Stuart, IKON's chairman and chief executive officer. "As we commented in June, we did underestimate the short-term impact of accelerated transformation on our copier business and have moved to address problems in that area. - more - Outsourcing and technology services, our newer businesses, continue to perform well. Our business strategy of providing total office technology solutions from copiers and printers to computer networks and imaging services is on track and being embraced by our customers." The third quarter results reflect both lower sales productivity in certain copier marketplaces due to an emphasis on transformation activities and increased SG&A (selling, general and administrative) expenses resulting from parallel operations which the company expects to eliminate as the transformation process proceeds. The internal revenue growth rate in North America for the quarter was 12 percent, while the overall internal revenue growth rate was 10 percent, reflecting the impact of operations in the United Kingdom. IKON acquired 17 companies during the third quarter for a total of 64 acquisitions for the first nine months of fiscal 1997. The 64 acquisitions represent approximately $450 million in revenues of the acquired companies for the year preceding their purchase and include 23 systems integration companies, 20 outsourcing and imaging companies, and 21 office equipment companies. As part of its strategy to grow by meeting the total office solutions needs of its customers, IKON continues to aggressively acquire systems integration and outsourcing/imaging capabilities in addition to expanding its traditional office equipment base. Also during the quarter, IKON repurchased 4.4 million shares of its common stock under the stock repurchase program initiated by the company in April 1997. Nine Month Results - ------------------ For the first nine months of the fiscal year, revenues totaled $3.7 billion, 26 percent higher than the same period last year. Excluding transformation costs and a one-time, first quarter charge for the extinguishment of debt, income from continuing operations in the first nine months of fiscal 1997 was $153 million, a 19 percent increase over last year's first nine months. Earnings per share, on the same basis, rose 17 percent to $1.03 from $0.88 in the first nine months of last year. Including transformation costs and the one- time charge, net income for the nine month period in fiscal 1997 was $97.4 million and earnings per share for the same period were $0.62. - more - Transformation Program Designed to Improve Margins - -------------------------------------------------- IKON's transformation program includes a variety of activities designed to lower administrative costs and improve margins. These activities include consolidating purchasing, inventory control, logistics, and other activities into 13 customer service centers in the U.S., establishing a single financial processing center, building a common information technology system, adopting a common name, and creating sales and service marketplaces. "The focus of our transformation, which will be substantially completed by October 1998, is to change our infrastructure and processes so that we can take full advantage of the high-growth, service-oriented markets in which we compete," said Stuart. "By accelerating the transformation and offering a total solutions strategy, we are confident the result will be significant growth and increased shareholder value." IKON Office Solutions (http://www.ikon.com) is one of the world's leading office technology companies providing customers with total office solutions from copier and printing systems, computer networking and digital document services to copy center management, technology training and electronic file conversion. With fiscal 1996 revenues of more than $4 billion, IKON Office Solutions has more than 900 locations in the U.S., Canada, Mexico, the United Kingdom, France, Germany and Denmark. This news release includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the federal securities laws. Although IKON believes the expectations contained in such forward-looking statements are reasonable, it can give no assurance that such expectations will prove correct. This information is subject to risks and uncertainties such as those relating to managing an aggressive program to acquire and integrate new companies; conducting activities in a competitive environment; delays, difficulties, management transitions and employment issues associated with IKON's transformation; and general economic conditions. Therefore, actual results may differ materially from the forward-looking statements. # # # IKON Office Solutions, Inc. - --------------------------- FINANCIAL SUMMARY (in thousands, except earnings per share) Three Months Ended June 30 ---------------------------------------------- 1997 1996 % Change ------------- ------------- ------------ Revenues Net sales $ 751,481 $ 615,245 22.1 % Service and rentals 505,375 403,794 25.2 Finance income 59,450 40,086 48.3 - ----------------------------------------------------------------------------------------- 1,316,306 1,059,125 24.3 - ----------------------------------------------------------------------------------------- Costs and Expenses Cost of goods sold 475,897 387,266 22.9 Service and rental costs 251,838 194,553 29.4 Finance interest expense 26,350 17,334 52.0 Selling and administrative 474,541 372,148 27.5 Transformation costs 22,961 5,628 - ----------------------------------------------------------------------------------------- 1,251,587 976,929 28.1 - ----------------------------------------------------------------------------------------- Operating income 64,719 82,196 (21.3) Interest expense 12,089 9,435 - ----------------------------------------------------------------------------------------- Income from continuing operations before taxes 52,630 72,761 (27.7) Taxes on income 22,502 29,105 (22.7) - ----------------------------------------------------------------------------------------- Income from continuing operations 30,128 43,656 (31.0) Discontinued operations (20,143) - ----------------------------------------------------------------------------------------- Net income 30,128 23,513 - ----------------------------------------------------------------------------------------- Less preferred dividends 4,885 4,885 - ----------------------------------------------------------------------------------------- Available to common shareholders $ 25,243 $ 18,628 ============= ============= Earnings Per Share Continuing operations $0.19 $0.30 (36.7)% Discontinued operations ($0.16) - ----------------------------------------------------------------------------------------- $0.19 $0.14 ============= ============= Average Shares Outstanding 133,552 130,955 2.0 % ============= ============= Continuing Operations Analysis: Gross profit %, net sales 36.7% 37.1% Gross profit %, service and rentals 50.2% 51.8% Gross profit %, finance subsidiaries 55.7% 56.8% Total gross profit % 42.7% 43.4% SG&A as a % of revenue 36.0% 35.1% Operating income % of revenue 4.9% 7.8% Oper inc % of rev, excl trans costs 6.7% 8.3% IKON Office Solutions, Inc. - --------------------------- FINANCIAL SUMMARY (in thousands, except earnings per share) Nine Months Ended June 30 -------------------------------------------- 1997 1996 % Change ------------ ------------ -------- Revenues Net sales $ 2,134,861 $ 1,715,263 24.5 % Service and rentals 1,439,528 1,152,285 24.9 Finance income 160,211 107,517 49.0 - -------------------------------------------------------------------------------------- 3,734,600 2,975,065 25.5 - -------------------------------------------------------------------------------------- Costs and Expenses Cost of goods sold 1,350,623 1,114,398 21.2 Service and rental costs 707,288 552,290 28.1 Finance interest expense 69,731 48,073 45.1 Selling and administrative 1,320,619 1,022,093 29.2 Transformation costs 98,494 11,931 - -------------------------------------------------------------------------------------- 3,546,755 2,748,785 29.0 - -------------------------------------------------------------------------------------- Operating income 187,845 226,280 (17.0) Interest expense 31,895 25,942 - -------------------------------------------------------------------------------------- Income from continuing operations before taxes and extraordinary loss 155,950 200,338 (22.2) Taxes on income 66,548 79,259 (16.0) - -------------------------------------------------------------------------------------- Income from continuing operations before extraordinary loss 89,402 121,079 (26.2) Discontinued operations 20,151 34,717 - -------------------------------------------------------------------------------------- Income before extraordinary loss 109,553 155,796 Extraordinary loss from early extinguishment of debt, net of tax benefit (12,156) - -------------------------------------------------------------------------------------- Net income 97,397 155,796 - -------------------------------------------------------------------------------------- Less preferred dividends 14,655 17,434 - -------------------------------------------------------------------------------------- Available to common shareholders $ 82,742 $ 138,362 ============ ============ Earnings (Loss) Per Share Continuing operations $0.56 $0.82 (31.7)% Discontinued operations $0.15 $0.28 Extraordinary loss ($0.09) - -------------------------------------------------------------------------------------- $0.62 $1.10 ============ ============ Average Shares Outstanding 134,669 126,204 6.7 % ============ ============ Continuing Operations Analysis: Gross profit %, net sales 36.7% 35.0% Gross profit %, service and rentals 50.9% 52.1% Gross profit %, finance subsidiaries 56.5% 55.3% Total gross profit % 43.0% 42.4% SG&A as a % of revenue 35.3% 34.4% Operating income % of revenue 5.0% 7.6% Oper inc % of rev, excl trans costs 7.7% 8.0% July 17, 1997 Attached are supplemental financial summaries of IKON Office Solutions for the third quarter of 1997 and the nine months year-to-date, excluding the effect of transformation costs on operating income. This information is provided for additional analysis and is not intended to be a presentation in accordance with generally accepted accounting principles. This schedule presents the financial results of IKON Office Solutions, Inc. excluding the transformation costs amounting to ($.11) per share in the third quarter of fiscal 1997 and ($.02) in the third quarter of fiscal 1996. IKON Office Solutions, Inc. - --------------------------- FINANCIAL SUMMARY (in thousands, except earnings per share) Three Months Ended June 30 ---------------------------------------------- 1997 1996 % Change -------------- -------------- -------------- Revenues Net sales $ 751,481 $ 615,245 22.1 % Service and rentals 505,375 403,794 25.2 Finance income 59,450 40,086 48.3 - ---------------------------------------------------------------------------------------- 1,316,306 1,059,125 24.3 - ---------------------------------------------------------------------------------------- Costs and Expenses Cost of goods sold 475,897 387,266 22.9 Service and rental costs 251,838 194,553 29.4 Finance interest expense 26,350 17,334 52.0 Selling and administrative 474,541 372,148 27.5 - ---------------------------------------------------------------------------------------- 1,228,626 971,301 26.5 - ---------------------------------------------------------------------------------------- Operating income 87,680 87,824 (0.2) Interest expense 12,089 9,435 - ---------------------------------------------------------------------------------------- Income from continuing operations before taxes 75,591 78,389 (3.6) Taxes on income 30,538 31,075 (1.7) - ---------------------------------------------------------------------------------------- Income from continuing operations 45,053 47,314 (4.8) Discontinued operations (20,143) - ---------------------------------------------------------------------------------------- Net income 45,053 27,171 - ---------------------------------------------------------------------------------------- Less preferred dividends 4,885 4,885 - ---------------------------------------------------------------------------------------- Available to common shareholders $ 40,168 $ 22,286 ============ ============== Earnings Per Share Continuing operations $0.30 $0.32 (6.3)% Discontinued operations ($0.15) - ---------------------------------------------------------------------------------------- $0.30 $0.17 ============ ============== Average Shares Outstanding 133,552 130,955 2.0 % ============ ============== Continuing Operations Analysis: Gross profit %, net sales 36.7% 37.1% Gross profit %, service and rentals 50.2% 51.8% Gross profit %, finance subsidiaries 55.7% 56.8% Total gross profit % 42.7% 43.4% SG&A as a % of revenue 36.0% 35.1% Operating income % of revenue 6.7% 8.3% This information is provided for additional analysis and is not intended to be a presentation in accordance with generally accepted accounting principles. This schedule presents the financial results of IKON Office Solutions, Inc. excluding the transformation costs amounting to ($.47) per share in the first nine months of fiscal 1997 and ($.06) in the first nine months of fiscal 1996. IKON Office Solutions, Inc. - --------------------------- FINANCIAL SUMMARY (in thousands, except earnings per share) Nine Months Ended June 30 ------------------------------------------ 1997 1996 % Change ------------ ----------- ----------- Revenues Net sales $ 2,134,861 $ 1,715,263 24.5 % Service and rentals 1,439,528 1,152,285 24.9 Finance income 160,211 107,517 49.0 - ---------------------------------------------------------------------------------------- 3,734,600 2,975,065 25.5 - ---------------------------------------------------------------------------------------- Costs and Expenses Cost of goods sold 1,350,623 1,114,398 21.2 Service and rental costs 707,288 552,290 28.1 Finance interest expense 69,731 48,073 45.1 Selling and administrative 1,320,619 1,022,093 29.2 - ---------------------------------------------------------------------------------------- 3,448,261 2,736,854 26.0 - ---------------------------------------------------------------------------------------- Operating income 286,339 238,211 20.2 Interest expense 31,895 25,942 - ---------------------------------------------------------------------------------------- Income from continuing operations before taxes and extraordinary loss 254,444 212,269 19.9 Taxes on income 101,021 83,435 21.1 - ---------------------------------------------------------------------------------------- Income from continuing operations before extraordinary loss 153,423 128,834 19.1 Discontinued operations 20,151 34,717 - ---------------------------------------------------------------------------------------- Income before extraordinary loss 173,574 163,551 Extraordinary loss from early extinguishment of debt, net of tax benefit (12,156) - ---------------------------------------------------------------------------------------- Net income 161,418 163,551 - ---------------------------------------------------------------------------------------- Less preferred dividends 14,655 17,434 - ---------------------------------------------------------------------------------------- Available to common shareholders $ 146,763 $ 146,117 ============ ============ Earnings (Loss) Per Share Continuing operations $1.03 $0.88 17.0 % Discontinued operations $0.15 $0.28 Extraordinary loss ($0.09) - ---------------------------------------------------------------------------------------- $1.09 $1.16 ============ ============ Average Shares Outstanding 134,669 126,204 6.7 % ============ ============ Continuing Operations Analysis: Gross profit %, net sales 36.7% 35.0% Gross profit %, service and rentals 50.9% 52.1% Gross profit %, finance subsidiaries 56.5% 55.3% Total gross profit % 43.0% 42.4% SG&A as a % of revenue 35.3% 34.4% Operating income % of revenue 7.7% 8.0% This information is provided for additional analysis and is not intended to be a presentation in accordance with generally accepted accounting principles.