Management's Responsibility for Financial Reporting The management of IKON Office Solutions, Inc. is responsible for the preparation and presentation of the financial statements and related financial information included in this annual report. The financial statements include amounts that are based on management's best estimates and judgments. These statements have been prepared in conformity with generally accepted accounting principles consistently applied and have been audited by Ernst & Young LLP, independent auditors. Management is also responsible for maintaining systems of internal accounting controls that are designed to provide reasonable assurance as to the integrity of the financial records and the protection of corporate assets. IKON Office Solutions, Inc. supports and manages an active program of auditing to monitor the proper functioning of its systems. The reports issued under this program, as well as comment letters from Ernst & Young LLP, are reviewed regularly by the Audit Committee of the Board of Directors, which is composed of four directors who are not employees of the Company. The Audit Committee meets periodically with Ernst & Young LLP and management to review audit scope, timing and results. /s/ John E. Stuart John E. Stuart Chairman and Chief Executive Officer /s/ Kurt E. Dinkelacker Kurt E. Dinkelacker Executive Vice President and Chief Financial Officer Report of Ernst & Young LLP, Independent Auditors To the Board of Directors and Shareholders, IKON Office Solutions, Inc. We have audited the accompanying consolidated balance sheets of IKON Office Solutions, Inc. and subsidiaries as of September 30, 1997 and 1996, and the related consolidated statements of income, changes in shareholders' equity, and cash flows for each of the three years in the period ended September 30, 1997. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with generally accepted auditing standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the consolidated financial position of IKON Office Solutions, Inc. and subsidiaries at September 30, 1997 and 1996, and the consolidated results of their operations and their cash flows for each of the three years in the period ended September 30, 1997, in conformity with generally accepted accounting principles. /s/ Ernst & Young LLP Philadelphia, Pennsylvania October 15, 1997, except for note 8, as to which the date is October 27, 1997 Consolidated Statements of Income - -------------------------------------------------------------------------------- IKON Office Solutions, Inc. and Subsidiaries ---------------------------------------------- Fiscal Year Ended September 30 (in thousands, except per share data) 1997 1996 1995 ====================================================================================================================== Revenues Net sales $2,841,561 $2,381,151 $1,807,408 Service and rentals 2,063,186 1,560,915 1,191,175 Finance income 223,686 157,707 93,019 - ---------------------------------------------------------------------------------------------------------------------- 5,128,433 4,099,773 3,091,602 - ---------------------------------------------------------------------------------------------------------------------- Costs and Expenses Cost of goods sold 1,828,883 1,552,183 1,189,533 Service and rental costs 1,007,060 743,110 565,131 Finance interest expense 98,664 68,043 40,216 Selling and administrative 1,806,352 1,404,958 1,084,538 Transformation costs 126,908 21,423 - ---------------------------------------------------------------------------------------------------------------------- 4,867,867 3,789,717 2,879,418 - ---------------------------------------------------------------------------------------------------------------------- Operating Income 260,566 310,056 212,184 Interest Expense 47,453 37,179 21,672 - ---------------------------------------------------------------------------------------------------------------------- Income from Continuing Operations Before Taxes and Extraordinary Loss 213,113 272,877 190,512 Taxes on Income 90,751 107,984 75,501 - ---------------------------------------------------------------------------------------------------------------------- Income from Continuing Operations Before Extraordinary Loss 122,362 164,893 115,011 Discontinued Operations 20,151 45,848 88,661 - ---------------------------------------------------------------------------------------------------------------------- Income Before Extraordinary Loss 142,513 210,741 203,672 Extraordinary Loss from Early Extinguishment of Debt, net of tax benefit (12,156) - ---------------------------------------------------------------------------------------------------------------------- Net Income 130,357 210,741 203,672 Less Preferred Dividends 19,540 22,319 15,209 - ---------------------------------------------------------------------------------------------------------------------- Net Income Available to Common Shareholders $ 110,817 $ 188,422 $ 188,463 ====================================================================================================================== Earnings Per Share Continuing operations $ .77 $ 1.12 $ .86 Discontinued operations .15 .36 .76 Extraordinary loss (.09) - ---------------------------------------------------------------------------------------------------------------------- $ .83 $ 1.48 $ 1.62 ====================================================================================================================== Cash Dividends Per Share of Common Stock $ .26 $ .56 $ .52 See notes to consolidated financial statements. 19 Consolidated Balance Sheets - -------------------------------------------------------------------------------- IKON Office Solutions, Inc. and Subsidiaries ------------------------------------------------ September 30 (dollars in thousands) 1997 1996 ================================================================================================= Assets Current Assets Cash $ 21,341 $ 46,056 Accounts receivable, less allowances of: 1997-$54,192; 1996-$35,308 765,660 513,378 Finance receivables, net 670,784 435,434 Inventories 442,207 350,774 Prepaid expenses 101,294 80,352 Deferred taxes 124,520 83,161 - ------------------------------------------------------------------------------------------------- Total current assets 2,125,806 1,509,155 - ------------------------------------------------------------------------------------------------- Investments and Long-Term Receivables 17,508 48,165 Long-Term Finance Receivables, net 1,331,372 878,324 Equipment on Operating Leases, net of accumulated depreciation of: 1997-$167,464; 1996-$153,909 101,900 95,043 Property and Equipment, net 239,545 188,818 Goodwill 1,348,133 1,087,210 Other Assets 159,622 88,679 Net Assets of Discontinued Operations 1,489,201 - ------------------------------------------------------------------------------------------------- $ 5,323,886 $ 5,384,595 ================================================================================================= Liabilities and Shareholders' Equity Current Liabilities Current portion of long-term debt $ 60,794 $ 62,697 Current portion of long-term debt, finance subsidiaries 251,711 314,000 Notes payable 266,979 186,462 Trade accounts payable 206,547 123,571 Accrued salaries, wages and commissions 110,628 101,632 Deferred revenues 208,612 200,225 Other accrued expenses 268,511 269,400 - ------------------------------------------------------------------------------------------------- Total current liabilities 1,373,782 1,257,987 - ------------------------------------------------------------------------------------------------- Long-Term Debt 490,235 721,923 Long-Term Debt, Finance Subsidiaries 1,494,043 813,026 Deferred Taxes 330,996 191,272 Other Long-Term Liabilities 153,182 144,883 Shareholders' Equity Series BB conversion preferred stock, no par value: 3,877,200 depositary shares issued and outstanding 290,170 290,170 Common stock, no par value: authorized 300,000,000 shares; issued 1997-135,705,000 shares; 1996-131,930,000 shares 677,681 1,305,413 Retained earnings 574,646 701,771 Foreign currency translation adjustment (728) (25,187) Cost of common shares in treasury: 1997-2,401,000 shares; 1996-374,000 shares (60,121) (16,663) - ------------------------------------------------------------------------------------------------- 1,481,648 2,255,504 - ------------------------------------------------------------------------------------------------- $ 5,323,886 $ 5,384,595 ================================================================================================= See notes to consolidated financial statements. 20 Consolidated Statements of Changes in Shareholders' Equity --------------------------------------------------------------------------- IKON Office Solutions, Inc. and Subsidiaries ------------------------------------------------- Fiscal Year Ended September 30 (in thousands, except per share data) 1997 1996 1995 ---------------------------------------------------------------------------------------------------------------------------- Shares Amounts Shares Amounts Shares Amounts ---------------------------------------------------------------------------------------------------------------------------- Series AA Convertible Preferred Stock Balance, beginning of year 4,025 $201,924 4,025 $ 199,912 Dividend accretion 503 2,012 Preferred stock conversion (4,025) (202,427) ---------------------------------------------------------------------------------------------------------------------------- Balance, end of year 4,025 $ 201,924 ============================================================================================================================ Series BB Conversion Preferred Stock Balance, beginning of year 3,877 $ 290,170 3,877 $290,170 Issued in public offering 3,877 $ 290,170 ---------------------------------------------------------------------------------------------------------------------------- Balance, end of year 3,877 $ 290,170 3,877 $290,170 3,877 $ 290,170 ============================================================================================================================ Common Stock Balance, beginning of year 131,930 $1,305,413 116,136 $643,998 112,998 $ 551,711 Series AA preferred stock conversion 8,198 368,382 Mergers, acquisitions and other 3,775 145,265 7,596 285,836 3,138 87,566 Unisource spin-off (779,770) Tax benefit relating to stock plans 6,773 7,197 4,721 ---------------------------------------------------------------------------------------------------------------------------- Balance, end of year 135,705 $ 677,681 131,930 $1,305,413 116,136 $ 643,998 ============================================================================================================================ Retained Earnings Balance, beginning of year $ 701,771 $781,536 $ 659,526 Net income 130,357 210,741 203,672 Cash dividends declared: Series AA preferred stock, per share: 1996 - $.719; 1995 - $2.875 (2,779) (11,572) Series BB preferred stock, per share: 1997 and 1996 - $5.04; 1995 - $.938 (19,540) (19,540) (3,637) Common stock, per share: 1997- $.26; 1996 - $.56; 1995 - $.52 (34,640) (70,010) (57,267) Pooled companies, prior to merger (177) (2,159) Series AA preferred stock conversion (199,108) Unisource spin-off (210,071) Credits (charges) from issuance of treasury shares and other 6,769 1,108 (7,027) ---------------------------------------------------------------------------------------------------------------------------- Balance, end of year $ 574,646 $701,771 $ 781,536 ============================================================================================================================ Foreign Currency Translation Adjustment Balance, beginning of year $ (25,187) $(21,540) $ (22,609) Translation adjustment (4,659) (3,647) 1,069 Unisource spin-off 29,118 ---------------------------------------------------------------------------------------------------------------------------- Balance, end of year $ (728) $(25,187) $ (21,540) ============================================================================================================================ Cost of Common Shares in Treasury Balance, beginning of year 374 $ (16,663) 118 $ (4,726) 148 $ (4,067) Purchases 4,486 (112,192) 2,004 (86,084) 2,783 (91,430) Reissued for: Exercise of options (50) 1,471 (395) 17,287 (544) 16,652 Sales to employee stock plans (501) 16,438 (534) 23,710 (2,267) 74,067 Mergers, acquisitions and other (1,908) 50,825 (2) 52 Series AA preferred stock conversion (819) 33,150 ---------------------------------------------------------------------------------------------------------------------------- Balance, end of year 2,401 $ (60,121) 374 $(16,663) 118 $ (4,726) ============================================================================================================================ See notes to consolidated financial statements. 21 Consolidated Statements of Cash Flows - -------------------------------------------------------------------------------------------------------------------------------- IKON Office Solutions, Inc. and Subsidiaries ------------------------------------------------ Fiscal Year Ended September 30 (in thousands) 1997 1996 1995 - -------------------------------------------------------------------------------------------------------------------------------- Operating Activities Income from continuing operations $ 122,362 $ 164,893 $ 115,011 Additions (deductions) to reconcile income from continuing operations to net cash provided by operating activities of continuing operations: Depreciation 108,037 84,447 62,064 Amortization 48,555 34,107 25,309 Provisions for losses on accounts receivable 25,724 18,296 10,051 Provision for deferred income taxes 92,063 62,174 42,106 Write-off of abandoned software and other assets due to transformation 25,342 Changes in operating assets and liabilities, net of effects from acquisitions and divestitures: Increase in accounts receivable (202,790) (83,783) (66,184) Increase in inventories (70,189) (41,445) (41,698) Increase in prepaid expenses (21,699) (52,733) (18,508) Increase in accounts payable, deferred revenues and accrued expenses 37,125 77,430 88,173 Miscellaneous 8,986 4,475 5,166 - -------------------------------------------------------------------------------------------------------------------------------- Net cash provided by operating activities of continuing operations 173,516 267,861 221,490 Net cash provided by (used in) operating activities of discontinued operations 24,176 205,914 (66,618) - -------------------------------------------------------------------------------------------------------------------------------- Net cash provided by operating activities 197,692 473,775 154,872 - -------------------------------------------------------------------------------------------------------------------------------- Investing Activities Cost of companies acquired, net of cash acquired (155,907) (171,804) (260,975) Expenditures for property and equipment (193,238) (146,634) (91,112) Proceeds from sale of property and equipment 35,980 34,482 18,427 Purchase of miscellaneous assets (10,678) (19,054) (8,729) Finance receivables - additions (1,459,102) (1,005,270) (665,058) Finance receivables - collections 651,025 389,384 241,886 - -------------------------------------------------------------------------------------------------------------------------------- Net cash used in investing activities of continuing operations (1,131,920) (918,896) (765,561) Net cash used in investing activities of discontinued operations (38,058) (201,356) (146,249) - -------------------------------------------------------------------------------------------------------------------------------- Net cash used in investing activities (1,169,978) (1,120,252) (911,810) - -------------------------------------------------------------------------------------------------------------------------------- Financing Activities Proceeds from: Issuance of long-term debt 35,605 439,149 33,377 Issuance of Series BB conversion preferred stock, net 290,170 Option exercises and sale of treasury shares 43,807 55,084 91,848 Sale of finance subsidiaries' lease receivables 103,401 202,713 66,677 Proceeds from (payments to) discontinued operations 551,834 (53,370) (217,573) Issuance (repayment) of short-term borrowings, net 75,388 (69,883) 158,569 Long-term debt repayments (328,702) (74,546) (40,394) Finance subsidiaries' debt - issuance 932,728 515,673 534,717 Finance subsidiaries' debt - repayments (314,000) (206,232) (182,014) Dividends paid (54,180) (91,826) (70,464) Purchase of treasury shares (112,192) (86,084) (91,430) - -------------------------------------------------------------------------------------------------------------------------------- Net cash provided by financing activities of continuing operations 933,689 630,678 573,483 Net cash provided by (used in) financing activities of discontinued operations 13,882 (4,558) 212,867 - -------------------------------------------------------------------------------------------------------------------------------- Net cash provided by financing activities 947,571 626,120 786,350 - -------------------------------------------------------------------------------------------------------------------------------- Net (decrease) increase in cash (24,715) (20,357) 29,412 Cash at beginning of year 46,056 66,413 37,001 - -------------------------------------------------------------------------------------------------------------------------------- Cash at end of year $ 21,341 $ 46,056 $ 66,413 ================================================================================================================================ See notes to consolidated financial statements. 22 Notes to Consolidated Financial Statements - -------------------------------------------------------------------------------- IKON Office Solutions, Inc. and Subsidiaries -------------------------------------------- IKON Office Solutions, Inc. (IKON or the Company) is a leading office technology company, providing customers with total office solutions, including copier and printing systems, computer networking, print-on-demand services, copy center management, hardware and software product interfaces and electronic file conversion. IKON has locations throughout the United States and Canada and in Europe (primarily in the United Kingdom), which comprise the largest network of independent copier and office equipment dealers in North America and in the United Kingdom. The Company's name was changed from Alco Standard Corporation (Alco) to IKON Office Solutions, Inc. effective January 23, 1997. 1. Significant Accounting Policies Basis of Presentation The consolidated financial statements include the accounts of the Company and its subsidiaries, all of which are wholly owned. Significant intercompany accounts and transactions have been eliminated in consolidation. The spin off of Unisource Worldwide, Inc. (Unisource), the Company's paper products and supply systems distribution business, was completed on December 31, 1996, as discussed in note 5. All of the following notes, unless otherwise stated, reflect data on a continuing operations basis. Use of Estimates The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect amounts reported in the financial statements and notes. Actual results could differ from those estimates and assumptions. Revenue Recognition Revenues are recorded at the time of shipment of products or performance of services. Revenues from service contracts are recognized over the term of the contract. The present value of payments due under sales-type lease contracts is recorded as revenues and cost of goods sold is charged with the book value of the equipment at the time of shipment. Finance income is recognized over the related lease term. Inventories Inventories are stated at the lower of cost or market using the first-in, first-out method and consist of finished goods available for sale. Goodwill Substantially all goodwill (excess of purchase price over net assets acquired) is amortized over periods ranging from 25 to 40 years using the straight-line method. The recoverability of goodwill is evaluated at the operating unit level by an analysis of operating results and consideration of other significant events or changes in the business environment. If an operating unit has current operating losses and based upon projections there is a likelihood that such operating losses will continue, the Company will evaluate whether impairment exists on the basis of undiscounted expected future cash flows from operations before interest for the remaining amortization period. If impairment exists, the carrying amount of the goodwill is reduced by the estimated shortfall of cash flows. Accumulated amortization at September 30, 1997 and 1996 was $103,000,000 and $70,000,000, respectively. Depreciation Properties and equipment are depreciated over their useful lives by the straight-line method. Earnings Per Share Earnings per share are based on 134,373,000 weighted average shares in 1997, 127,649,000 shares in 1996 and 116,474,000 shares in 1995, and include the dilutive effect of common stock equivalents, principally stock options. Common shares and per share amounts give retroactive effect to a two-for-one stock split in November 1995. Foreign Currency Translation Assets and liabilities of all material foreign subsidiaries are translated into U.S. dollars at fiscal year-end exchange rates. Income and expense items are translated at average exchange rates prevailing during the fiscal year. The resulting translation adjustments are recorded as a component of shareholders' equity. Accounting Changes The Company adopted FASB Statement No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed of" (SFAS 121), in the first quarter of fiscal 1997. The adoption of SFAS 121 did not have a material impact on the Company's financial statements. FASB Statement No. 123, "Accounting for Stock-Based Compensation" (SFAS 123), requires companies to measure employee stock compensation plans based on the fair value method of accounting or to continue to apply APB No. 25, "Accounting for Stock Issued to Employees," and provide pro forma footnote disclosures under the fair value method in SFAS 123. The Company will continue to apply the principles of APB No. 25 and has provided pro forma fair value disclosures in note 9. FASB Statement No. 125, "Accounting for Transfers and Servicing of Financial Assets and Extinguishments of Liabilities" (SFAS 125), was adopted effective January 1, 1997. As a result, the Company has modified its agreements to meet the new requirements to enable it to continue recognizing transfers of certain receivables to special-purpose entities as sales, therefore, SFAS 125 did not have a material effect on the Company's financial statements. Pending Accounting Changes In February 1997, the FASB issued Statement No. 128, "Earnings Per Share" (SFAS 128), which simplifies the standards for computing earnings per share (EPS). SFAS 128 is effective for financial statements issued for periods ending after December 15, 1997. Earlier application is not permitted. Accordingly, the Company will replace the presentation of primary EPS with a dual presentation of basic and diluted EPS. The effect of adoption will not be material on EPS previously presented. 23 Notes to Consolidated Financial Statements - -------------------------------------------------------------------------------- IKON Office Solutions, Inc. and Subsidiaries -------------------------------------------- In June 1997, the FASB issued Statements No. 130, "Reporting Comprehensive Income" (SFAS 130), and No. 131, "Disclosures about Segments of an Enterprise and Related Information" (SFAS 131). SFAS 130 establishes standards for reporting and display of comprehensive income and its components (revenues, expenses, gains and losses) in the financial statements. SFAS 131 establishes standards for reporting information about operating segments and supersedes SFAS 14, "Financial Reporting for Segments of a Business Enterprise." Both SFAS 130 and 131 will be adopted in fiscal 1999. Interest Rate and Currency Swap Agreements The Company uses interest rate and currency swap agreements for purposes other than trading and they are treated as off-balance sheet items. Interest rate swap agreements are used by the Company to modify variable rate obligations to fixed rate obligations, thereby reducing the exposure to market rate fluctuations. The interest rate swap agreements are designated as hedges, and effectiveness is determined by matching the principal balance and terms with that specific obligation. Such an agreement involves the exchange of amounts based on fixed interest rates for amounts based on variable interest rates over the life of the agreement without an exchange of the notional amount upon which payments are based. The differential to be paid or received as interest rates change is accounted for on the accrual method of accounting. The related amount payable to or receivable from counterparties is included as an adjustment to accrued interest in other accrued expenses. Currency swap agreements are used to manage exposure relating to certain intercompany debt denominated in one foreign currency that will be repaid in another foreign currency. Currency swap agreements are designated as hedges of firm commitments to pay interest and principal on debt, which would otherwise expose the Company to foreign currency risk. Current translation gains and losses on the principal swapped are offset by corresponding translation gains and losses on the related foreign denominated assets. Gains and losses on terminations of interest rate and currency swap agreements are deferred as an adjustment to the carrying amount of the outstanding obligation and amortized as an adjustment to interest expense related to the obligation over the remaining term of the original contract life of the terminated swap agreement. In the event of early extinguishment of the obligation, any realized or unrealized gain or loss from the swap would be recognized in income at the time of extinguishment. Business Segment Information As a result of the spin-off of Unisource, the Company operates in a single industry segment. The Company provides its customers with integrated solutions for copier, office equipment, outsourcing and networking needs. Reclassifications Certain prior-year amounts have been reclassified to conform with the current-year presentation. 2. Transformation Costs At the end of fiscal 1995, the Company announced its transformation program to change its organization into a more cohesive and efficient network by building a uniform information technology system and implementing best practices for critically important management functions throughout the IKON companies. In March 1997, the Company announced that it was accelerating the transformation program. As a result, the Company began to separately disclose these costs as a component of operating expenses on the Statements of Income. The Company expects to substantially complete the transformation program by the end of fiscal 1998. The transformation involves a variety of activities that the Company believes will significantly lower administrative costs and improve margins. These activities include consolidating purchasing, inventory control, logistics and other activities into thirteen customer service centers in the U.S., establishing a single financial processing center, building a common information technology system, adopting a common name and creating marketplace-focused field operations with greater attention to customer sales and services. Costs charged to transformation expense in fiscal 1997 of $126,908,000 relate principally to the write-off of costs related to the abandoned SAP computer pilot program and technology conversion costs ($37,297,000), severance and other employee related costs, including temporary labor and costs related to consultants assisting with the transformation ($53,866,000), facility consolidation costs, including lease buyouts and write-offs of leasehold improvements ($24,738,000), and costs incurred in connection with the adoption of the IKON name worldwide ($11,007,000). Transformation costs of $21,423,000 for fiscal 1996 consist primarily of severance and other employee related costs, including costs related to consultants assisting with the transformation ($18,702,000), technology conversion costs ($1,428,000) and facility consolidation costs ($1,293,000). The Company estimates the total remaining costs of its transformation program, excluding capital costs, to be from $50,000,000 to $70,000,000, all of which is expected to be expended in fiscal 1998. 3. Mergers During the second quarter of fiscal 1996, the Company completed two mergers accounted for as poolings-of-interests by issuing common stock for all of the shares of Legal Copies International, Inc. and JMM Enterprises, Inc. Total common shares issued in connection with these mergers were 3,953,990. 24 Components of the operating results from continuing operations for periods prior to the merger were: Three Months Ended December 31, 1995 Fiscal Year Ended (in thousands) (unaudited) September 30, 1995 - ------------------------------------------------------------------------------- Revenues IKON Office Solutions, Inc. $852,396 $2,911,626 Pooled companies 48,183 179,976 - ------------------------------------------------------------------------------- $900,579 $3,091,602 =============================================================================== Income from continuing operations IKON Office Solutions, Inc. $ 35,186 $ 114,071 Pooled companies 1,751 940 - ------------------------------------------------------------------------------- $ 36,937 $ 115,011 =============================================================================== The mergers reduced fiscal 1995 earnings per share by $.02. 4. Acquisitions In fiscal 1997, the Company made 89 acquisitions for an aggregate purchase price of $317,864,000 in cash and stock. Total assets related to these 89 acquisitions were $438,954,000, including goodwill of $277,209,000. In addition, $9,608,000 was paid and capitalized in fiscal 1997 relating to prior years' acquisitions. In addition to the mergers described in note 3, 97 acquisitions were made in fiscal 1996 for an aggregate purchase price of $358,568,000 in cash, notes and stock. Total assets related to these 97 acquisitions were $499,729,000, including goodwill of $313,495,000. The Company also issued 486,304 common shares for an acquisition accounted for as a pooling-of-interests whose results of operations were included from the beginning of the fiscal year. An additional $4,086,000 was paid and capitalized in fiscal 1996 relating to prior years' acquisitions. In June 1995, the Company purchased all of the outstanding shares of Southern Business Group PLC for approximately $133,800,000. This business sells, leases, services and remanufactures copiers and other office equipment in southern England. Total assets acquired were $163,359,000, which includes goodwill of $119,556,000. In addition, 99 other acquisitions were made in fiscal 1995 for an aggregate purchase price of $228,258,000 in cash, notes and stock. Total assets related to these 99 acquisitions were $313,966,000, including goodwill of $218,549,000. The Company also issued 675,106 common shares for two acquisitions accounted for as poolings-of-interests and their results of operations were included from the beginning of the fiscal year. In fiscal 1995, $4,648,000 of additional cash was paid and capitalized relating to prior years' acquisitions. All acquisitions, unless otherwise noted, are included in results of operations from their dates of acquisition. Had the purchase acquisitions been made at the beginning of the fiscal year prior to their acquisition, unaudited pro forma results from continuing operations would have been: Fiscal Year Ended September 30 (in thousands except per share data) (unaudited) 1997 1996 1995 - ------------------------------------------------------------------------------- Revenues $5,383,303 $4,961,482 $3,847,045 Income from continuing operations 132,078 180,934 146,589 Earnings per share from continuing operations .83 1.19 .95 - ------------------------------------------------------------------------------- 5. Discontinued Operations On June 19, 1996, the Company announced that it would separate Unisource, its paper products and supply systems distribution business from IKON, its office solutions business, with each business operating as a stand-alone, publicly traded company. In order to effect the separation of these businesses, the Company declared a dividend payable to holders of record of Alco common stock at the close of business on December 13, 1996 (the Record Date) of one share of common stock, $.001 par value, of Unisource common stock, for every two shares of Alco stock owned on the Record Date. The distribution resulted in 100% of the outstanding shares of Unisource common stock being distributed to Alco shareholders on December 31, 1996. The Internal Revenue Service issued a ruling letter which provided that, except for any cash received in lieu of fractional shares, the spin-off of Unisource was tax-free to Alco and to Alco's U.S. shareholders. In conjunction with the separation of their businesses, Unisource and the Company entered into various agreements that address the allocation of assets and liabilities between them and define their relationship after the separation, including a Distribution Agreement (Distribution Agreement), a Benefits Agreement (Benefits Agreement) and a Tax Sharing and Indemnification Agreement (Tax Sharing Agreement). The Distribution Agreement provides for, among other things, the principal transactions required to effect the Distribution, the conditions to the Distribution, the allocation between the Company and Unisource of certain assets and liabilities and cooperation by the Company and Unisource in the provision of information and certain facilities necessary to perform the administrative functions incident to their respective businesses. The Distribution Agreement includes cross-indemnification provisions pursuant to which Unisource and the Company indemnify each other for damages that may arise out of a breach of their respective obligations under the agreement. Under the Benefits Agreement, Unisource's obligation to provide benefits includes all obligations with respect to Unisource employees under pension plans, savings plans and multiemployer plans, welfare plans (retiree medical plans), supplemental benefit plans, certain deferred compensation plans, incentive plans, stock-based plans and other plans covering Unisource employees and includes liabilities that arose while the individuals were employed by Alco. The Benefits Agreement requires the Company to reimburse Unisource for a portion of any payments made by Unisource to former Unisource employees under Alco's 1985, 1991 and 1994 deferred compensation plans. Unisource assumed certain Alco pension plans cover- 25 Notes to Consolidated Financial Statements - -------------------------------------------------------------------------------- IKON Office Solutions, Inc. and Subsidiaries -------------------------------------------- ing Unisource employees, and assets and liabilities attributable to Unisource employees under Alco's participating companies pension plan and Alco's 401(k) plan have been transferred to new Unisource pension and 401(k) plans, respectively. Under the Tax Sharing Agreement, Unisource will bear its respective share of (i) the Company's federal consolidated income tax liability (or benefit), (ii) any unitary state income tax liability, and (iii) the Company's consolidated personal property tax liability for all tax periods that end before or that include the Distribution Date. Unisource is responsible for paying any tax liabilities arising for any tax return that it files separately. If any tax year ending before or including the Distribution Date is subsequently examined by the IRS, and an adjustment results from such examination, then Unisource's share of the Company's additional federal consolidated income tax liability (or benefit for that tax year) will be computed and agreed to by the parties. The Tax Sharing Agreement generally provides that in the event either the Company or Unisource takes any action inconsistent with, or fails to take any action required by, or in accordance with the qualification of the Distribution as tax-free, then the Company or Unisource, as the case may be, will be liable for and indemnify and hold the other harmless from any tax liability resulting from such action. The Company has accounted for Unisource as a discontinued operation for all periods presented in these financial statements. Prior-year amounts for Unisource have been restated to reflect interest and other expenses allocated by the Company. Unisource has been charged corporate interest expense based on the relationship of its net assets to total Company net assets, excluding corporate debt, in amounts of $7,203,000 in the first quarter of fiscal 1997, $29,572,000 in fiscal 1996 and $26,586,000 in fiscal 1995. The Company recorded a charge against earnings of $50,000,000 in the third quarter of fiscal 1996 for new restructuring activities at Unisource. The charge includes facility closures costs of $33,000,000 and severance costs for approximately 900 employees of $17,000,000 associated with the announced regional realignment from ten to five regions in the United States and facilities mergers in the U.S. and Canada. An $18,000,000 charge against earnings was recorded in the third quarter of fiscal 1996 for costs associated with the spin-off of Unisource consisting primarily of investment banking fees, legal and accounting fees, filing fees and employee termination costs directly related to the spin-off. The Company has owned several manufacturing and industrial businesses, all of which have been sold. There are currently environmental remediation claims pending for manufacturing or landfill sites in the United States that relate to these discontinued operations. As a result of several environmental remediation claims, and increased estimated costs associated with existing environmental remediation sites, primarily related to discontinued manufacturing operations divested by the Company in 1991 and prior, the Company took a fourth quarter charge in fiscal 1995 to increase its liabilities for environmental remediation. The discontinued operations charge was $23,630,000 ($16,541,000 net of tax or $.14 per share). During 1995, the Company agreed to pay $10,000,000 to settle a claim by a former subsidiary, which had asserted that the Company was liable for certain employee liabilities. This amount was primarily charged against existing reserves for discontinued operations. The Company paid $5,000,000 during 1995, $2,000,000 in 1996 and $1,500,000 in 1997 with the remaining $1,500,000 to be paid over the next two years. The results of discontinued operations were: Fiscal Year Ended September 30 Three Months Ended ------------------------------ (in thousands) December 31, 1996 1996 1995 - --------------------------------------------------------------------------------------------- Revenues (Unisource) $ 1,728,533 $ 7,022,808 $ 6,987,274 ============================================================================================= Income (loss) before taxes Unisource (including $50,000 restructuring charge in 1996) $ 34,743 $ 103,003 $ 172,745 Spin-off costs (18,000) Environmental charge (23,630) - --------------------------------------------------------------------------------------------- 34,743 85,003 149,115 Tax expense (benefit) Unisource 14,592 43,005 67,543 Spin-off costs (3,850) Environmental charge (7,089) - --------------------------------------------------------------------------------------------- 14,592 39,155 60,454 Net income (loss) Unisource 20,151 59,998 105,202 Spin-off costs (14,150) Environmental charge (16,541) - --------------------------------------------------------------------------------------------- $ 20,151 $ 45,848 $ 88,661 ============================================================================================= The net assets of discontinued operations at September 30, 1996 consist of: (in thousands) - ------------------------------------------------------------------------------ Working capital $ 750,792 Net property and equipment 224,168 Other assets 637,062 Long-term debt and other liabilities (122,821) - ------------------------------------------------------------------------------ Unisource equity and intercompany debt $1,489,201 ============================================================================== In December 1996, Unisource repaid $553,500,000 of intercompany debt outstanding with the Company and the Unisource common stock was distributed to Alco shareholders. Equity of the Company was reduced by $960,723,000, which was the equity of Unisource at December 31, 1996, adjusted for post-closing tax and pension adjustments. 26 6. Finance Receivables The Company's wholly owned finance subsidiaries are engaged in purchasing office equipment from Company dealers and leasing the equipment to customers under direct financing leases. Components of finance receivables, net, are as follows: September 30 (in thousands) 1997 1996 - -------------------------------------------------------------------------------- Gross receivables $ 2,491,817 $ 1,538,183 Unearned income (607,533) (272,279) Unguaranteed residuals 194,639 108,338 Allowance for doubtful accounts (76,767) (60,484) - -------------------------------------------------------------------------------- Lease receivables 2,002,156 1,313,758 Less: Current portion 670,784 435,434 - -------------------------------------------------------------------------------- Long-term lease receivables $ 1,331,372 $ 878,324 ================================================================================ At September 30, 1997, future minimum lease payments to be received under direct financing leases were: 1998 - $850,079,000; 1999 - $717,633,000; 2000 - $512,561,000; 2001 - $292,177,000; 2002 - $117,662,000; thereafter - $1,705,000; while future minimum lease payments to be received under operating leases were: 1998 - $42,066,000; 1999 - $29,857,000; 2000 - $20,845,000; 2001 - $11,863,000; 2002 - $5,461,000; thereafter - $15,000. IKON's U.S. finance subsidiary has entered into asset securitization agreements for $275,000,000 of eligible direct financing lease receivables that expire in March 1998 ($125,000,000) and September 1998 ($150,000,000). The agreements contain limited recourse provisions that require the finance subsidiary to assign an additional amount of undivided interest in leases as a reserve to cover any potential losses to the purchaser due to uncollectible leases. As collections reduce previously sold interests, new leases can be sold up to the agreement amount. In fiscal year 1997, the finance subsidiary sold an additional $103,401,000 in leases, replacing leases liquidated during the year, under the agreements. The changes in the finance subsidiary servicing liabilities relating to the asset securitization agreements for the fiscal years ended September 30, 1997 and 1996, are as follows: (in thousands) 1997 1996 - -------------------------------------------------------------------------------- Beginning of period $ 8,467 $ 4,187 Additions 3,170 6,050 Less: Amortization (3,389) (1,770) - -------------------------------------------------------------------------------- Balance at September 30 $ 8,248 $ 8,467 ================================================================================ The estimated fair value of the servicing liabilities aggregated $7,485,000 at September 30, 1997 and $7,587,000 at September 30, 1996. 7. Property and Equipment Property and equipment, at cost, consisted of: September 30 (in thousands) 1997 1996 - -------------------------------------------------------------------------------- Land $ 6,797 $ 9,412 Buildings and improvements 101,773 72,709 Furniture and equipment 353,790 276,113 - -------------------------------------------------------------------------------- 462,360 358,234 Less: accumulated depreciation 222,815 169,416 - -------------------------------------------------------------------------------- $239,545 $188,818 ================================================================================ 8. Notes Payable and Long-Term Debt Notes payable consisted of: September 30 (in thousands) 1997 1996 - -------------------------------------------------------------------------------- Notes payable to banks at average interest rate: 1997 - 6.1%; 1996 - 6.0% $259,464 $184,358 Other notes payable at average interest rate: 1997 - 8.8%; 1996 - 8.2% 7,515 2,104 - -------------------------------------------------------------------------------- $266,979 $186,462 ================================================================================ Long-term debt consisted of: September 30 (in thousands) 1997 1996 - -------------------------------------------------------------------------------- Bond issue at stated interest rate of 6.75%, net of discount (1997- $4,467;1996 - $4,519), due 2025, effective interest of rate 6.87% $295,533 $295,481 Bond issue at interest rate of 8 7/8% due 2001 43,819 150,000 Private placement debt at average interest rate: 1997 - 7.2%; 1996 - 7.7%, due 2005 55,000 105,000 Bank debt at average interest rate: 1997 - 7.7%; 1996 - 7.6%, due 2000 71,641 72,721 Notes payable to insurance company at average interest rate of 9.7% 60,000 Sundry notes, bonds and mortgages at average interest rate: 1997 - 7.7%; 1996 - 6.9%, due 1998 - 2003 52,876 74,929 Present value of capital lease obligations (gross amount: 1997 - $36,494; 1996 - $30,201) 32,160 26,489 - -------------------------------------------------------------------------------- 551,029 784,620 Less current maturities 60,794 62,697 - -------------------------------------------------------------------------------- $490,235 $721,923 ================================================================================ After giving effect to interest rate swaps, the average effective interest rate on the Company's long-term bank debt was 7.7% and 7.6% at September 30, 1997 and September 30, 1996, respectively, compared to average rates of 3.5% and 4.8% as the stated variable rate at September 30, 1997 and September 30, 1996, respectively. 27 Notes to Consolidated Financial Statements - -------------------------------------------------------------------------------- IKON Office Solutions, Inc. and Subsidiaries -------------------------------------------- Long-term debt, finance subsidiaries consisted of: September 30 (in thousands) 1997 1996 - ------------------------------------------------------------------------------------ Medium term notes at average interest rate: 1997 - 6.6%; 1996 - 6.8% $1,542,250 $ 969,900 Notes payable to banks at average interest rate: 1997 and 1996 - 6.4% 203,504 157,126 - ------------------------------------------------------------------------------------ 1,745,754 1,127,026 Less current maturities 251,711 314,000 - ------------------------------------------------------------------------------------ $1,494,043 $ 813,026 ==================================================================================== Long-term debt and long-term debt, finance subsidiaries mature as follows: Long-Term Debt, Finance (in thousands) Long-Term Debt Subsidiaries - --------------------------------------------------------------- (fiscal year) 1998 $ 60,794 $251,711 1999 11,724 629,828 2000 6,555 346,257 2001 75,372 428,673 2002 45,120 80,964 2003 - 2025 351,464 8,321 - --------------------------------------------------------------- On December 2, 1996, Unisource borrowed under its new credit facility to repay $553,500,000 of intercompany debt with the Company. The Company prepaid debt in the amount of $514,000,000 from these funds. Early repayment of this debt resulted in certain prepayment penalties. Total prepayment penalties of $18,701,000 and related tax benefits of $6,545,000 are reflected as an extraordinary loss on early extinguishment of debt on the Statement of Income for fiscal 1997. On December 16, 1996, the Company entered into a credit agreement with several banks under which it may borrow up to $400,000,000. This multicurrency facility replaced a $500,000,000 credit facility that was due to expire December 1, 1999 and a $100,000,000 credit facility that was canceled on December 2, 1996. The reduced credit commitment reflects the spin-off of the Unisource business that was effective December 31, 1996 (see note 5). The new agreement, that expires December 15, 2001, includes a facility fee that could range from 6.5 to 9.0 basis points per annum on the commitment, based upon the Company's current long-term debt rating (8 basis points per annum at September 30, 1997). The agreement provides that loans may be made under either domestic or Eurocurrency notes at rates computed under a selection of rate formulas including prime or Eurocurrency rates. At September 30, 1997, short-term borrowings supported by the credit agreement totaled $248,100,000 leaving $151,900,000 unused and available. On October 27, 1997, the Company completed a $250,000,000 underwritten public debt offering consisting of $125,000,000 6.75% notes due November 1, 2004 and $125,000,000 7.3% notes due November 1, 2027. The 6.75% notes were sold at a discount to yield 6.794% and carry a make-whole call provision with a five basis-points premium. The 7.3% notes were also sold at a discount to yield 7.344% and carry a make-whole call provision with a 15 basis-points premium. The proceeds of the offering were used to repay short-term borrowings. The wholly owned U.S. finance subsidiary of the Company may offer notes to the public from time to time under its medium term notes program. These notes are offered at varying maturities of nine months or more from their dates of issue and may be subject to redemption at the option of the finance subsidiary, in whole or in part, prior to the maturity date in conjunction with meeting specified provisions. Interest rates are determined based on market conditions at the time of issuance. At September 30, 1997, $1,646,750,000 is available for issuance under this program. The Company is in compliance with all covenants, including financial, for all loan agreements. Capital lease obligations and mortgages are secured by property and equipment that had a net book value of $18,444,000 at September 30, 1997. Interest paid, including finance subsidiaries and corporate interest allocated to discontinued operations, approximated $151,000,000, $119,000,000 and $84,000,000 for fiscal years 1997, 1996 and 1995, respectively. 9. Shareholders' Equity During the first quarter of fiscal 1996, 432,130 common shares were issued for Series AA Preferred Stock conversions by holders. On February 9, 1996, the Company redeemed the balance of its Series AA Preferred Stock for common stock at the conversion rate of 2.2402 shares of common stock for each depositary share. Common shares totaling 8,585,423 were issued in connection with this redemption. On July 25, 1995, the Company sold 3,877,200 depositary shares, each representing 1/100th of a share of Series BB conversion preferred stock, for $77.375 per depositary share totaling $299,998,350, and used the net proceeds to reduce debt. Dividends are cumulative at $5.04 per year per depositary share. The Series BB Preferred Stock has one vote per share (equivalent to 1/100th vote per depositary share) and has a liquidation preference of $77.375 per depositary share plus an amount equal to accrued and unpaid dividends. Prior to October 1, 1998, each depositary share is convertible at the option of the holder into 2.0468 shares of common stock of the Company. On October 1, 1998, unless previously converted at the option of the holder, each of the outstanding depositary shares will automatically convert into a number of shares of common stock of the Company equal to (a) 2.0468 shares of common stock per depositary share if the current 28 market price of the Company's common stock is greater than or equal to $37.80 per share, (b) the number of shares of common stock (per depositary share) having a value (determined at the current market price) equivalent to $77.375, if the current market price is less than $37.80, but greater than $30.98 and (c) 2.4972 shares of common stock per depositary share if the current market price of the Company's common stock is at or below $30.98 per share. The current market price to be used in the conversion calculation will be the average closing price per share of common stock of the Company on the twenty trading days immediately prior to, but not including, October 1, 1998. At September 30, 1997, 7,935,853 shares of common stock were reserved for conversion of the Series BB conversion preferred stock. Employee stock options are granted at the market price at dates of grant which does not require the Company to recognize any compensation expense. These options expire in ten years and generally vest over five years. The proceeds of options exercised are credited to shareholders' equity. As permitted by SFAS 123, the Company continues to account for its stock options in accordance with APB 25. A plan for the Company's directors enables participants to receive their annual directors' fees in the form of options to purchase shares of common stock at a discount. The discount is equivalent to the annual directors' fees and is charged to expense. Changes in common shares under option were: Weighted Average Shares Price - ---------------------------------------------------------------- September 30, 1994 4,664,586 $17.35 Granted 822,236 30.07 Exercised (854,250) 14.67 Cancelled (46,214) 23.44 - ---------------------------------------------------------------- September 30, 1995 4,586,358 20.07 Granted 1,582,767 43.17 Exercised (813,408) 15.77 Cancelled (72,077) 35.25 - ---------------------------------------------------------------- September 30, 1996 5,283,640 27.45 Unisource Spin-off Adjustment 952,043 23.53 Granted 1,395,757 38.96 Exercised (894,601) 16.85 Cancelled Unisource Spin-off (943,103) 32.34 Other (219,045) 26.39 - ---------------------------------------------------------------- September 30, 1997 5,574,691 $26.53 ================================================================ Available for Grant 4,654,902 - ---------------------------------------------------------------- In connection with the separation of Unisource from Alco, stock options that were not exercised prior to the effective date of the Distribution were adjusted. Optionholders who remain employees of IKON retained their options to purchase IKON shares. The number of shares subject to, and the exercise price of, each IKON option was adjusted based upon a formula that preserved the inherent intrinsic value and vesting and term provisions of such options. Optionholders who became employees of Unisource after the Distribution were given the opportunity to receive options to purchase shares of Unisource Common Stock in lieu of their Alco options or had their options cancelled. The following is provided to comply with the disclosure requirements of SFAS 123. If the Company had elected to recognize compensation costs based on the fair value at the date of grant for awards in fiscal years 1997 and 1996, consistent with the provisions of SFAS 123, the Company's net income and earnings per share would have been reduced to the following pro forma amounts: Fiscal year ended September 30 (in thousands, except per share data) 1997 1996 - ------------------------------------------------------------------------------------------------- Income from continuing operations before extraordinary loss $ 117,615 $ 162,932 Income from discontinued operations 19,871 45,116 Income before extraordinary loss 137,486 208,048 Earnings per share Continuing operations $ .73 $ 1.10 Discontinued operations .15 .35 Extraordinary loss (.09) - ------------------------------------------------------------------------------------------------- Net Income $ .79 $ 1.45 ================================================================================================= The pro forma effect on net income for fiscal 1997 and 1996 may not be representative of the pro forma effect on net income of future years because the SFAS 123 method of accounting for pro forma compensation expense has not been applied to options granted prior to October 1, 1995. The weighted-average fair values at date of grant for options granted during fiscal years 1997 and 1996 were $15.49 and $14.75, respectively, and were estimated using the Black-Scholes option-pricing model. The following assumptions were applied for periods before the Unisource spin-off and subsequent to the Unisource spin-off, respectively: (i) expected dividend yields of 1.4% and .6%, (ii) expected volatility rates of 29.1% and 31.8%, and (iii) expected lives The following table summarizes information about stock options outstanding at September 30, 1997: Options Outstanding Options Exercisable - ------------------------------------------------------------------------------------------------------------------------------------ Number Weighted-Average Weighted-Average Number Weighted-Average Range of Outstanding Remaining Exercise Exercisable Exercise Exercise Prices at 9/30/97 Contractual Life Price at 9/30/97 Price $ 7.85 - $13.01 972,984 3.2 years $12.07 972,984 $ 12.07 14.18 - 19.90 1,199,454 5.8 18.11 783,571 17.67 22.84 - 29.18 1,169,981 8.1 25.16 337,799 24.27 30.03 - 38.79 1,676,810 8.4 35.71 254,024 35.27 44.63 - 59.99 555,462 9.2 45.17 43,566 50.96 29 Notes to Consolidated Financial Statements - -------------------------------------------------------------------------------- IKON Office Solutions, Inc. and Subsidiaries -------------------------------------------- of 5.4 years and 5.7 years. The risk-free interest rates applied for fiscal 1997 and 1996 were 5.9% and 6.4%, respectively. In fiscal 1995, with Board of Director and shareholder approvals, the Company amended and restated its Long-Term Incentive Compensation Plan (LTIP). The plan is intended to motivate, recognize and reward key management employees for long-term performance. Under the plan, key management employees are granted stock or cash awards, which are earned upon achieving predetermined performance objectives during three-year intervals. The value of these awards is charged to expense over the related plan period. In fiscal 1995, the Company granted 198,706 stock awards under the plan. At December 31, 1996, 85,302 awards were transferred to Unisource. The remaining 113,404 stock awards were adjusted to 139,963 as a result of the spin-off, of which 80,660 awards were earned and 59,303 awards were cancelled. In 1996, the Company changed the form of the LTIP award granted from a stock award to a fixed cash award. In fiscal 1997 and 1996, cash awards totaling $4,819,500 and $3,910,419, respectively, were granted to LTIP participants. In connection with these plans, the Company expensed $3,111,000 in fiscal 1997, $7,500,000 in fiscal 1996 and $6,596,000 in fiscal 1995. IKON amended its Rights Agreement (Rights Plan) as of June 18, 1997. The Rights Plan, which was scheduled to expire in accordance with its terms on February 10, 1998, was extended as amended for an additional ten-year term expiring June 18, 2007. The Rights Plan established a new exercise price of $204.00 per preferred stock purchase right (individually, a "Right," and collectively, the "Rights"). A Right entitles holders thereof to buy 1/100th of a share of Series 12 Preferred Stock of the Company (the "Preferred Shares"). The Rights Plan provides that the Rights will be exercisable and will trade separately from shares of the Company's common stock only if a person or group (an "Acquiring Person") acquires beneficial ownership of 15% or more of the shares of the Company's common stock or commences a tender or exchange offer that would result in such a person or group owning 15% or more of the shares of the Company's common stock (a "Flip-in Event"). Only when one or more of these events occur will shareholders receive certificates for the Rights. If any person actually acquires 15% or more of the shares of common stock, other than through a tender or exchange offer for all shares of common stock that provides a fair price and other terms for such shares, or if a 15%-or-more shareholder engages in certain "self-dealing" transactions or engages in a merger or other business combination in which the Company survives and shares of its common stock remain outstanding, the other shareholders will be able to exercise the Rights and buy shares of common stock of the Company having twice the value of the exercise price of the Rights. A provision has been added to the Rights Plan that allows shareholders, upon action by a majority of the Continuing Directors (Continuing Directors are, in general, directors who were members of the Board of Directors prior to a Flip-in Event), to exercise their Rights for 50% of the shares of common stock otherwise purchasable upon surrender to the Company of the Rights so exercised and without other payment of exercise price. The Rights Plan has also reduced the price at which the Board of Directors can redeem the Rights to $.01. The Rights, in general, may be redeemed at any time prior to the tenth day following public announcement that a person has acquired a 15% ownership position in shares of common stock of the Company. 10. Taxes on Income Provision for income taxes: Fiscal Year Ended September 30 (in thousands) 1997 1996 1995 - --------------------------------------------------------------------------------------------------------------------- Current Deferred Current Deferred Current Deferred - --------------------------------------------------------------------------------------------------------------------- Federal $(2,983) $78,770 $21,144 $58,540 $8,832 $41,723 Foreign (361) 8,353 13,496 528 8,923 1,653 State 2,032 4,940 11,170 3,106 15,640 (1,270) - --------------------------------------------------------------------------------------------------------------------- Taxes on income $(1,312) $92,063 $45,810 $62,174 $33,395 $42,106 ===================================================================================================================== The components of deferred income tax assets and liabilities, including finance subsidiaries, were as follows: September 30 (in thousands) 1997 1996 - --------------------------------------------------------------- Deferred tax liabilities: Depreciation and amortization $45,891 $32,284 Lease income recognition 344,553 227,003 - --------------------------------------------------------------- Total deferred tax liabilities 390,444 259,287 Deferred tax assets: Accrued liabilities 144,324 137,982 Net operating loss carryforwards 28,766 17,939 AMT credit carryforwards 38,792 7,600 Other-net 15,341 14,302 - --------------------------------------------------------------- Total deferred tax assets 227,223 177,823 Valuation allowance 43,255 26,647 - --------------------------------------------------------------- Net deferred tax assets 183,968 151,176 - --------------------------------------------------------------- Net deferred tax liabilities $206,476 $108,111 =============================================================== Net operating loss carryforwards consist primarily of state carryforwards of $457,000,000 principally expiring in years 1998 through 2012. A full valuation allowance has been established against this amount. Credit carryforwards consist principally of federal and state alternative minimum tax (AMT) credits of approximately $38,792,000 (with no expiration date) and affordable housing credits of approximately $1,017,000 (expiring in 2012). Components of the effective income tax rate: Fiscal Year Ended September 30 1997 1996 1995 - ------------------------------------------------------------------------------- Federal 35.0% 35.0% 35.0% State 3.8 3.4 4.9 Goodwill 5.0 2.1 2.5 Foreign including credits (.6) (.3) 1.2 Other (.6) (.6) (4.0) - ------------------------------------------------------------------------------- Effective income tax rate 42.6% 39.6% 39.6% =============================================================================== Net income tax payments (refunds) for all operations, including discontinued, amounted to $(22,081,000) in 1997, $46,231,000 in 1996 and $30,436,000 in 1995. Undistributed earnings of the Company's foreign subsidiaries were approximately $65,110,000 at September 30, 1997. Those earnings are considered to be indefinitely reinvested and, therefore, no provision has been recorded for U.S. federal and state income taxes. 11. Leases Equipment acquired under capital leases is included in property and equipment in the amount of $44,465,000 in 1997 and $33,141,000 in 1996 and the related amounts of accumulated amortization are $26,021,000 in 1997 and $11,491,000 in 1996. Related obligations are in long-term debt and related amortization is included in depreciation. At September 30, 1997, future minimum lease payments under noncancelable operating leases with initial or remaining terms of more than one year were: 1998 - $79,979,000; 1999 - $62,493,000; 2000 - $46,857,000; 2001 - $35,434,000; 2002 - $27,628,000; thereafter - $34,181,000. Total rental expense was $81,608,000 in 1997, $67,006,000 in 1996 and $61,398,000 in 1995. 12. Contingencies There are contingent liabilities for taxes, guarantees, lawsuits, environmental remediation claims relating to discontinued operations (see note 5) and various other matters occurring in the ordinary course of business. On the basis of information furnished by counsel and others, management believes that none of these contingencies will materially affect the Company. 13. Pension and Stock Purchase Plans The Company sponsors defined benefit pension plans for the majority of its employees. The benefits generally are based on years of service and compensation. The Company funds at least the minimum amount required by government regulations. The cost of these plans, together with contributions to multiemployer and defined contribution pension plans ($861,000 in 1997, $1,338,000 in 1996 and $1,346,000 in 1995) charged to continuing operations amounted to $17,623,000 for 1997, $20,215,000 for 1996 and $12,846,000 for 1995. The components of net periodic pension cost for the Company-sponsored defined benefit pension plans were: Fiscal Year Ended September 30 (in thousands) 1997 1996 1995 - ----------------------------------------------------------------------------------------------- Service cost $ 19,208 $ 15,734 $ 10,610 Interest cost on projected benefit obligation 18,373 7,448 7,429 Actual return on plan assets (30,949) (15,663) (18,409) Net amortization and deferral 10,130 11,358 11,870 - ----------------------------------------------------------------------------------------------- Net pension cost $ 16,762 $ 18,877 $ 11,500 =============================================================================================== 31 Notes to Consolidated Financial Statements - -------------------------------------------------------------------------------- IKON Office Solutions, Inc. and Subsidiaries -------------------------------------------- Assumptions used in accounting for the Company-sponsored defined benefit pension plans were: 1997 1996 1995 - ----------------------------------------------------------------------------- Weighted average discount rates 7.75% 7.75% 7.50% Rates of increase in compensation levels 6.25% 6.25% 6.00% Expected long-term rate of return on assets 10.00% 10.00% 10.00% The funded status and amounts recognized in the Consolidated Balance Sheets for the Company-sponsored defined benefit pension plans were: September 30 (in thousands) 1997 1996 - ------------------------------------------------------------------------------------- Actuarial present value of benefit obligations Vested $ 212,332 $ 198,061 ===================================================================================== Accumulated $ 218,585 $ 204,457 ===================================================================================== Projected $ 260,959 $ 237,043 Plan assets at fair value 259,243 224,265 - ------------------------------------------------------------------------------------- Plan assets less than projected benefits (1,716) (12,778) Items not yet recognized Net gain (42,864) (34,231) Prior service cost 12,705 12,526 Net asset existing at transition date (7,494) (8,742) Adjustment required to recognize minimum liability (4,535) (4,603) - ------------------------------------------------------------------------------------- Net pension liability $ (43,904) $ (47,828) ===================================================================================== Under the Benefits Agreement with Unisource, the Company assumed certain benefit obligations and related assets for retirees and terminated vested employees of Unisource which totaled approximately $105,000,000. Substantially all of the plan assets at September 30, 1997 are invested in listed stocks, including common stock of the Company having a fair value of $30,675,600. The majority of the Company's employees were eligible to participate in the Company's Stock Participation Plan through fiscal 1995, under which they were permitted to invest 2% to 6% of regular compensation before taxes. The Company contributed an amount equal to two-thirds of the employees' investments and all amounts were invested in the Company's common shares. Effective October 2, 1995, the Stock Participation Plan was replaced by a Retirement Savings Plan (RSP). The RSP allows employees to invest 1% to 16% of regular compensation before taxes in six different investment funds. The Company contributes an amount equal to two-thirds of the employees' investments, up to 6% of regular compensation, for a maximum company match of 4%. All Company contributions are invested in the Company's common shares. Employees vest in a percentage of the Company's contribution after two years of service, with full vesting at the completion of five years of service. There is a similar plan for eligible management employees. The cost of the plans charged to continuing operations amounted to $31,026,000 in 1997, $23,596,000 in 1996 and $16,983,000 in 1995. 14. Geographic Information Revenues, income before taxes and identifiable assets by geographic area from continuing operations for the fiscal years ended September 30 were as follows: (in millions) 1997 1996 1995 - ---------------------------------------------------------------- Revenues Domestic $4,467.6 $3,559.7 $2,802.2 Europe 375.8 360.6 178.4 Canada 270.7 177.7 111.0 Other 14.3 1.8 - ---------------------------------------------------------------- Total $5,128.4 $4,099.8 $3,091.6 ================================================================ Income Before Taxes Domestic $ 233.4 $ 251.1 $ 186.7 Europe 10.0 38.3 9.0 Canada 17.5 20.6 16.5 Other (.3) .1 - ---------------------------------------------------------------- Operating 260.6 310.1 212.2 Interest expense (47.5) (37.2) (21.7) - ---------------------------------------------------------------- Total $ 213.1 $ 272.9 $ 190.5 ================================================================ Assets Domestic $4,340.4 $3,096.2 $2,313.4 Europe 566.3 560.2 300.5 Canada 405.1 227.5 161.5 Other 12.1 11.5 - ---------------------------------------------------------------- Total $5,323.9 $3,895.4 $2,775.4 ================================================================ 15. Financial Instruments The Company uses financial instruments in the normal course of its business, including derivative financial instruments, for purposes other than trading. These financial instruments include debt, commitments to extend credit and interest rate and currency swap agreements. The notional or contractual amounts of these commitments and other financial instruments are discussed below. Concentration of Credit Risk The Company is subject to credit risk through trade receivables, lease receivables and short-term cash investments. Credit risk with respect to trade receivables is minimized because of a large customer base and its geographic dispersion. Short-term cash investments are placed with high-credit quality financial institutions and in short duration corporate and government debt securities funds. By policy, the Company limits the amount of credit exposure in any one type of investment instrument. Interest Rate and Currency Swap Agreements The Company has interest rate swap agreements relating to finance subsidiaries' financial instruments having a total principal/notional amount of $105,000,000 with fixed rates from 5.77% to 7.08%. The Company also has Canadian dollar denominated interest rate swap agreements having a total principal/notional amount of $71,092,000 (CN$98,248,000) with fixed rates from 7.43% to 7.74%. The Company is required to make payments to the 32 counterparties at the fixed rate stated in the agreements and in return the Company receives payments at variable rates. The Company has also entered into cross-currency swap agreements to exchange Canadian dollars (CN$98,248,000) for pounds sterling ((Pounds)46,500,000). The Company is required to make pounds sterling payments at fixed rates from 9.53% to 9.90% in exchange for Canadian dollar payments at fixed rates from 9.02% to 9.38%. The Company is exposed to credit loss in the event of nonperformance by the counterparties to the swap agreements. However, the Company does not anticipate nonperformance by the counterparties. The following methods and assumptions were used by the Company in estimating fair value disclosures for financial instruments. Cash, Notes Payable and Long-Term Receivables The carrying amounts reported in the consolidated balance sheets approximate fair value. Long-Term Debt The fair value of long-term debt instruments is estimated using a discounted cash flow analysis. For more information on these instruments, refer to note 8. Off-Balance-Sheet Instruments Fair values for the Company's off-balance-sheet instruments (interest rate and currency swaps) are based on the termination of the agreements. The carrying amounts and fair values of the Company's financial instruments were as follows: 1997 1996 September 30 (in thousands) Carrying Amount Fair Value Carrying Amount Fair Value - ---------------------------------------------------------------------------------------------------------------- Long-term debt: Bond issues $ 339,352 $ 327,869 $ 445,481 $ 423,667 Private placement debt 55,000 55,791 105,000 103,538 Bank debt 71,641 74,269 72,721 73,406 Notes payable to insurance company 60,000 61,813 Sundry notes, bonds and mortgages 52,876 54,581 74,929 75,900 Finance subsidiaries' debt 1,745,754 1,750,298 1,127,026 1,124,395 Interest rate and currency swaps (7,183) (5,074) Financial Review - -------------------------------------------------------------------------------- IKON Office Solutions, Inc. and Subsidiaries -------------------------------------------- On June 19, 1996, the Company announced that it would split its two operating units into independent companies by spinning off Unisource, its paper products and supply systems distribution group, as a separate publicly owned company. The Company accomplished the transaction through a U.S. tax-free distribution of Unisource stock to Company shareholders on December 31, 1996. As a result of the spin-off of Unisource, the Company has accounted for Unisource as a discontinued operation. Continuing operations of the Company consist of IKON, which sells, rents and leases photocopiers, digital printers and other automated office equipment for use in both traditional and integrated office environments. IKON also provides outsourcing and imaging services and offers consulting, design, computer networking and technology training for the networked office environment. Results of Operations Revenues and income before taxes for continuing operations for fiscal years ended September 30, 1997, 1996 and 1995 and the percentage change for 1997 versus 1996 and 1996 versus 1995 were: (in millions) 1997 1996 % Change 1996 1995 % Change - --------------------------------------------------------------------------------------------------------------------------- Revenues $5,128 $4,100 25.1% $4,100 $3,092 32.6% =========================================================================================================================== Income before taxes: Operating income, excluding transformation costs $387.5 $331.5 16.9% $331.5 $212.2 56.2% Transformation costs (126.9) (21.4) (21.4) - --------------------------------------------------------------------------------------------------------------------------- Operating income 260.6 310.1 (16.0%) 310.1 212.2 46.1% Interest expense (47.5) (37.2) (37.2) (21.7) - --------------------------------------------------------------------------------------------------------------------------- $213.1 $272.9 (21.9%) $272.9 $190.5 43.3% =========================================================================================================================== 33 Financial Review - -------------------------------------------------------------------------------- IKON Office Solutions, Inc. and Subsidiaries -------------------------------------------- Fiscal 1997 Compared to Fiscal 1996 The Company's revenues increased approximately $1.0 billion, or 25.1% in fiscal 1997 compared to fiscal 1996, of which $554 million relates to current and prior-year acquisitions and $474 million to base companies' internal growth. Revenues from the Company's operations outside the U.S. were $660 million in fiscal 1997 compared to $540 million in fiscal 1996. The Company's European operations accounted for $15 million of the increase, while Canadian revenues increased $93 million as a result of acquisitions and internal growth in base companies. Other foreign companies added $12 million of revenue in fiscal 1997. The Company's worldwide internal revenue growth was 12% in fiscal 1997 compared to 14% in fiscal 1996. The internal revenue growth has been negatively impacted by short-term issues related to the acceleration of the Company's transformation initiative and its impact on operations both in the U.S. and U.K. In fiscal 1997, IKON completed 89 acquisitions with annualized trailing revenues of $528 million. Of the companies acquired, 27 were outsourcing and imaging companies, 28 were technology services companies and 34 were traditional copier companies. This year, as part of its total solutions strategy, IKON has emphasized the acquisition of technology services and outsourcing companies to build its capabilities in these areas. The Company's operating income decreased by $49.5 million compared to the prior year. However, excluding transformation costs, operating income increased $56.0 million, or 16.9% over the prior year. Operating income from foreign operations was $27.1 million for fiscal 1997 compared to $59.0 million in the prior year. European operations posted a $28.3 million decline in operating income in fiscal 1997, relating primarily to revenue declines in the U.K. and transformation costs. Canadian operating income decreased $3.2 million and other foreign operations decreased $.4 million. These declines are also primarily the result of transformation costs. There was no material effect of foreign currency exchange rate fluctuations on the results of operations in fiscal 1997 compared to fiscal 1996. Finance subsidiaries contributed 23.5% of IKON's operating income in fiscal 1997 compared to 15.1% in fiscal 1996. The Company's operating margins were 5.1% in fiscal 1997 compared to 7.6% in fiscal 1996. Excluding transformation costs, the Company's operating margins were 7.6% in fiscal 1997, compared to 8.1% in fiscal 1996. Costs associated with the Company's transformation program increased $105 million in fiscal 1997 compared to fiscal 1996, primarily relating to the write-off of costs associated with the SAP computer platform that was abandoned during the second quarter and technology conversion costs ($36 million), severance and other employee related costs, including temporary labor and costs related to consultants assisting with the transformation ($35 million), facility consolidations costs, including lease buyouts and write-offs of leasehold improvements ($23 million) and costs incurred in connection with the adoption of the IKON name worldwide ($11 million). Interest expense increased $10.3 million in fiscal 1997, primarily the result of increased borrowing levels when adjusted for the Unisource intercompany debt repayment made in December 1996. Income from continuing operations before taxes decreased by $59.8 million from the prior year, primarily reflecting the combined result of internal growth from base companies along with earnings contributed by acquisitions, net of increased transformation and interest costs. The effective income tax rate is 42.6% in fiscal 1997 compared to 39.6% in fiscal 1996. The Company used the proceeds of a December 2, 1996 $553.5 million intercompany debt repayment from its discontinued operation, Unisource, to prepay $514 million of corporate debt. The Company recorded an extraordinary charge of $12.2 million after tax ($18.7 million pretax) in the first quarter of fiscal 1997 primarily for prepayment penalties relating to its early extinguishment of certain corporate debt. Earnings per share from continuing operations, excluding the extraordinary charge, decreased from $1.12 per share in fiscal 1996 to $.77 per share in fiscal 1997. Excluding transformation costs, earnings per share from continuing operations would have increased 12.2% from $1.23 per share in fiscal 1996 to $1.38 per share in fiscal 1997. Including the loss per share of $.09 on the extraordinary charge and the earnings per share of $.15 on discontinued operations, earnings per share of the Company were $.83 for fiscal 1997 compared to $1.48 (which includes $.36 for discontinued operations) for fiscal 1996. Weighted average shares of 134.4 million in fiscal 1997 were 6.8 million shares greater than the 127.6 million weighted average shares in fiscal 1996, primarily the result of stock issued for acquisitions (5.8 million weighted shares) and conversion of the Series AA Preferred Stock effective February 9, 1996 (2.4 million weighted shares), net of treasury share repurchases (2.4 million weighted shares). Fiscal 1996 Compared to Fiscal 1995 The Company's revenues increased $1 billion, or 32.6% in fiscal 1996 compared to fiscal 1995, of which $675 million relates to current and prior-year acquisitions and $333 million is internal growth. In fiscal 1996, IKON completed 100 acquisitions with annualized trailing revenues of $714 million. Revenues from the Company's operations outside the U.S. were $540 million in fiscal 1996 compared to $289 million in fiscal 1995. The Company's European operations accounted for $182 million of the increase, primarily the result of the acquisitions in the latter half of fiscal 1995, while Canadian revenues increased $67 million as a result of acquisitions and internal growth. Operating income increased by $97.9 million, or 46.1% over the prior year. Current and prior-year acquisitions accounted for $55.8 million, while the remaining $42.1 million was the result of internal growth, net of transformation costs. Excluding transformation costs, fiscal 1996 operating income increased $119.3 million, or 56.2% over fiscal 1995. Finance subsidiaries contributed 15.1% of operating income in fiscal 1996 compared to 12.3% in fiscal 1995. IKON's operating margins were 7.6% in fiscal 1996 compared to 34 6.9% in fiscal 1995. Excluding transformation costs, fiscal 1996 operating margins were 8.1%. Operating income from foreign operations was $59 million in fiscal 1996, up $33.5 million from the prior year of which $29.3 million is attributable to European operations and $4.1 million is attributable to Canadian operations. Costs associated with the Company's transformation program related primarily to severance and other employee related costs, including temporary labor and costs related to consultants assisting with the transformation ($19 million). Interest expense, net of corporate interest allocated to discontinued operations, increased $15.5 million in fiscal 1996, primarily the result of increased borrowing levels. Income from continuing operations before taxes increased by $82.4 million, or 43.3% over the prior year, primarily reflecting the combined result of internal growth along with earnings contributed by acquisitions, net of increased interest costs. The effective income tax rate is 39.6% in both fiscal 1996 and fiscal 1995. Earnings per share from continuing operations increased 30.2% from $.86 per share in fiscal 1995 to $1.12 per share in fiscal 1996. Weighted average shares of 127.6 million in fiscal 1996 were 11.1 million shares greater than the 116.5 million weighted average shares in fiscal 1995, primarily the result of stock issued for acquisitions (4.7 million weighted shares) and conversion of the Series AA Preferred Stock effective February 9, 1996 (6.6 million weighted shares). Discontinued Operations The Company spun-off Unisource, its paper products and supply systems distribution group, at the end of the first quarter of fiscal 1997. Revenues of Unisource increased $13 million or .7% in the first quarter of fiscal 1997 compared to the first quarter of fiscal 1996. This change was due to increases associated with current and prior-year acquisitions of $152 million, which were offset by revenue declines of $139 million in base operations. The decline in base operations was principally due to an estimated decrease in average paper prices of 17% compared to the same period in fiscal 1996. The price deflation was partially offset by volume gains in the base operations. Income before income taxes decreased $8.5 million to $34.7 million for the first quarter of fiscal 1997 compared to $43.3 million in the first quarter of fiscal 1996. This decrease is primarily related to price decreases, net of volume increases in base operations and operating income contributed by acquisitions, plus additional interest expense of $3.5 million in the first quarter of fiscal 1997 compared to the first quarter of fiscal 1996. Revenues of Unisource were flat at $7 billion in both fiscal 1996 and 1995 as a result of price and volume declines, net of $528 million contributed by acquisitions. Income before income taxes decreased $69.7 million to $103 million in fiscal 1996 compared to $172.7 million in fiscal 1995. This decrease consists of a $50 million restructuring charge recorded in the third quarter of fiscal 1996 and an operating income decrease of $21.8 million, primarily related to the price and volume decreases experienced during the year, net of operating income contributed by acquisitions, while a reduction in interest expense of $2.1 million in fiscal 1996 slightly offset the operating income decline. An $18 million charge against earnings was recorded in the third quarter of fiscal 1996 for costs associated with the spin-off of Unisource consisting primarily of investment banking fees, legal and accounting fees, filing fees and employee termination costs directly related to the spin-off. Year 2000 Costs In July 1996, the Emerging Issues Task Force of the Financial Accounting Standards Board reached a consensus on Issue 96-14, Accounting for the Costs Associated with Modifying Computer Software for the Year 2000, which provides that costs associated with modifying computer software for the year 2000 be expensed as incurred. The Company is assessing the extent of the necessary modifications to its computer software. Financial Condition and Liquidity Net cash provided by operating activities of continuing operations for fiscal 1997 was $174 million, primarily the result of net income from continuing operations before the extraordinary loss, plus noncash charges to income, offset by increases in working capital. During the same period, the Company used $1.1 billion in cash for investing activities, which included finance subsidiary activity of $808 million, acquisition activity at a cash cost of $156 million and capital expenditures of $193 million. Investing activities were funded primarily through financing activities. Cash provided by financing activities included $552 million of intercompany debt repayments by Unisource that was used primarily to prepay corporate debt of the Company and $619 million of additional net funding for finance subsidiaries. Financing activities also included $112 million use of cash for the purchase of treasury shares. Debt, excluding finance subsidiaries, was $818 million at September 30, 1997, a decrease of $153 million from the continuing operations debt balance at September 30, 1996 of $971 million. At September 30, 1997, debt as a percentage of capitalization, excluding finance subsidiaries, was 35.6%, compared to 31.4% in the prior year, while the current ratio was 1.5 to 1. The increased debt to capital ratio reflects the effects of higher working capital, which the Company is currently managing to lower levels as the transformation proceeds, and the effects of the share repurchase program. At the end of fiscal 1997, the Company's commitments for capital expenditures were approximately $27 million, most of which are expected to be expended during fiscal 1998 and relate to IT initiatives. On December 16, 1996, the Company entered into a credit agreement with several banks under which it may borrow up to $400 million. This credit facility replaces a $500 million credit facility that was due to expire December 1999 and a $100 million credit facility that was canceled on December 2, 1996. The reduced credit commitment reflects 35 the spin-off of the Unisource business that was effective December 31, 1996. As of September 30, 1997, short-term borrowings totaled $248 million, leaving $152 million available under the $400 million credit facility. In October 1997, the Company completed a $250 million two tranche underwritten public offering consisting of $125 million 6.75% notes due November 1, 2004 and $125 million 7.3% notes due November 1, 2027. The 6.75% notes were sold at a discount to yield 6.794% and carry a make-whole call provision with a five basis-points premium. The 7.3% notes were also sold at a discount to yield 7.344% and carry a make-whole call provision with a 15 basis-points premium. The proceeds of the offering were used to repay short-term borrowings. The Company also has $200 million available for either stock or debt offerings under its shelf registration statement filed November 1995. Finance subsidiaries' debt grew by $618.7 million from September 30, 1996, a result of increased leasing activity. During fiscal 1997, the U.S. finance subsidiary issued an additional $853.4 million under its $3.5 billion medium term notes program that began in July 1994 (including the shelf registration filed in May 1997 for $2 billion of medium term notes). At September 30, 1997, $1.5 billion of medium term notes were outstanding with a weighted average interest rate of 6.6%, while $1.6 billion remains available under this program. Under its $275 million asset securitization programs, the U.S. finance subsidiary sold $103.4 million in direct financing leases during fiscal 1997, replacing those leases liquidated and leaving the amount of contracts sold unchanged. The Company filed shelf registrations for 10 million shares of common stock in April 1997 and 5 million shares of common stock in March 1996. Shares issued under these registration statements are being used for acquisitions. Approximately 4 million shares have been issued under these shelf registrations through September 30, 1997, leaving 11 million shares available for issuance. On April 17, 1997, the Company announced that it may repurchase from time to time as much as 5% of the outstanding IKON common stock in open market transactions. Through September 30, 1997, the Company repurchased 4.4 million common shares for $109.7 million. Approximately 2.3 million shares may still be acquired by the Company in open market transactions under this program. The Company believes that its operating cash flow together with unused bank credit facilities and other financing arrangements will be sufficient to finance current operating requirements including capital expenditures, acquisitions, dividends, stock repurchases and costs associated with the Company's transformation program. The Company estimates the total remaining costs of its transformation program to be from $50 million to $70 million, excluding capital costs. Quarterly transformation costs are expected to be in the range of $5 million to $20 million for the next four quarters. Market Risk Interest Rate Risk. The Company's exposure to market risk for changes in interest rates relates primarily to the Company's long-term debt. The Company has no cash flow exposure due to interest rate changes for long-term debt obligations. The Company primarily enters into debt obligations to support general corporate purposes, including acquisitions, capital expenditures and working capital needs. Finance subsidiaries' long-term debt is used to fund the lease receivables portfolio. For interest rate swaps, the table presents notional amounts and weighted average interest rates by contractual maturity dates using September 30, 1997 variable rates. The carrying amounts for cash, accounts receivable, long-term receivables and notes payable reported in the consolidated balance sheets approximate fair value. The table below presents principal amounts and related average interest rates by year of maturity for the Company's long-term debt obligations: (in thousands) 1998 1999 2000 2001 2002 Thereafter - ------------------------------------------------------------------------------------------------------------------------------------ Long-term debt Fixed rate $60,794 $11,724 $6,555 $3,731 $45,120 $351,464 Average interest rate 7.8% 8.4% 8.6% 8.6% 8.9% 6.8% Variable rate $71,641 Average interest rate 3.5% - ------------------------------------------------------------------------------------------------------------------------------------ Long-term debt, finance subsidiaries Fixed rate $251,711 $629,828 $346,257 $428,673 $80,964 $8,321 Average interest rate 7.1% 6.3% 6.7% 6.7% 6.2% 5.3% - ------------------------------------------------------------------------------------------------------------------------------------ Interest Rate Derivative Financial Instruments Related to Debt Interest rate swaps: Pay fixed/receive variable $71,092 Average pay rate 7.7% Average receive rate 3.5% ==================================================================================================================================== Foreign Exchange Risk. The Company does not have significant foreign exchange risk. Foreign denominated intercompany debt borrowed in one currency and repaid in another is fixed via currency swap agreements. Gains and losses resulting from the remeasurement of foreign financial statements into U.S. dollars did not have a significant effect on the results of operations for fiscal years 1997, 1996 or 1995. 36 Quarterly Financial Summary - -------------------------------------------------------------------------------- IKON Office Solutions, Inc. and Subsidiaries ------------------------------------------------ First Second Third Fourth (unaudited, in millions except per share data) Quarter Quarter Quarter Quarter Total - ------------------------------------------------------------------------------------------------------------------------------------ 1997 Revenues $1,140.4 $1,277.9 $1,316.3 $1,393.8 $5,128.4 Gross profit 499.3 544.6 561.4 588.5 2,193.8 Transformation costs 14.3 61.2 23.0 28.4 126.9 Income before taxes 73.2 30.1 52.6 57.2 213.1 Income (loss) Continuing operations 44.7 14.6 30.1 33.0 122.4 Discontinued operations 20.2 20.2 Extraordinary loss (12.2) (12.2) - ------------------------------------------------------------------------------------------------------------------------------------ Net income $52.7 $14.6 $30.1 $33.0 $130.4 ==================================================================================================================================== Earnings (loss) per share Continuing operations $.30 $.07 $.19 $.21 $.77 Discontinued operations .15 .15 Extraordinary loss (.09) (.09) - ------------------------------------------------------------------------------------------------------------------------------------ $.36 $.07 $.19 $.21 $.83 ==================================================================================================================================== Dividends per share $.14 $.04 $.04 $.04 $.26 Common stock price High/Low 52 1/4 - 44 3/8 46 5/8 - 32 1/2 34 7/8 - 20 5/8 29 5/8 - 21 1/2 52 1/4 - 20 5/8 - ------------------------------------------------------------------------------------------------------------------------------------ 1996 Revenues $900.6 $1,015.4 $1,059.1 $1,124.7 $4,099.8 Gross profit 383.2 417.1 460.0 476.1 1,736.4 Transformation costs .7 5.6 5.6 9.5 21.4 Income before taxes 61.3 66.3 72.8 72.5 272.9 Income (loss) Continuing operations 36.9 40.5 43.7 43.8 164.9 Discontinued operations 26.3 28.6 (20.2) (a) 11.1 45.8 (a) - ------------------------------------------------------------------------------------------------------------------------------------ Net income $63.2 $69.1 $23.5 $54.9 $210.7 ==================================================================================================================================== Earnings (loss) per share Continuing operations $.25 $.28 $.30 $.30 $1.12 Discontinued operations .22 .22 (.16) (a) .08 .36 (a) $.47 $.50 $.14 $.38 $1.48 ==================================================================================================================================== Dividends per share $.14 $.14 $.14 $.14 $.56 Common stock price High/Low 46 3/8 - 42 54 5/8 - 37 3/8 66 - 44 5/8 49 7/8 - 38 66 - 37 3/8 (a) Discontinued operations in the third quarter and year-to-date fiscal 1996 includes a pretax charge of $50,000,000 ($32,500,000 net of taxes or $.25 per share) for restructuring activities of Unisource and a pretax charge of $18,000,000 ($14,150,000 net of taxes or $.11 per share) for expenses related to the spin-off of Unisource. 37 Corporate Financial Summary - -------------------------------------------------------------------------------- IKON Office Solutions, Inc. and Subsidiaries ------------------------------------------------ Ten-Year (in millions, except per share data, Compound shareholders of record, employees) Growth 1997 1996 1995 1994 - -------------------------------------------------------------------------------------------------------------------------------- Continuing Operations Revenues 18.8% $5,128.4 $4,099.8 $3,091.6 $2,391.1 Gross profit 23.9 2,193.8 1,736.5 1,296.7 1,030.2 % of revenues 42.8 42.4 41.9 43.1 Selling and administrative 22.6 1,806.4 1,405.0 1,084.5 853.6 % of gross profit 82.3 80.9 83.6 82.9 Operating income 20.5 260.6 310.1 212.2 59.4 % of revenues 5.1 7.6 6.9 2.5 Income before taxes 23.4 213.1 272.9 190.5 43.3 % of revenues 4.2 6.7 6.2 1.8 Effective income tax rate (%) 42.6 39.6 39.6 95.4 Income 23.4 122.4 164.9 115.0 2.0 % of revenues 2.4 4.0 3.7 0.1 Earnings (loss) per share Primary .77 1.12 0.86 (0.09) Fully diluted (e) (e) (e) (e) Capital expenditures 20.8 193.2 146.6 91.1 79.0 Depreciation and amortization 19.2 156.6 118.6 87.4 67.4 - -------------------------------------------------------------------------------------------------------------------------------- Discontinued Operations and Extraordinary Items Income (loss) $8.0 $45.8 $88.7 $74.5 Earnings (loss) per share Primary .06 .36 0.76 0.67 Fully diluted (e) (e) (e) (e) - -------------------------------------------------------------------------------------------------------------------------------- Total Operations and Extraordinary Items Net income 4.7% $130.4 $210.7 $203.7 $76.5 Earnings (loss) per share Primary .83 1.48 1.62 0.58 Fully diluted (e) (e) (e) (e) - -------------------------------------------------------------------------------------------------------------------------------- Share Activity Dividends per share (2.1)% $0.26 $0.56 $0.52 $0.50 Per share book value 3.8 8.94 14.94 12.06 10.50 Return on shareholders' equity 7.8 13.8 15.8 15.1 Average common and common equivalent shares 134.4 127.6 116.5 111.4 Shareholders of record 15,089 15,033 15,099 14,348 - -------------------------------------------------------------------------------------------------------------------------------- Supplementary Information Days sales outstanding (g) 44.5 34.2 33.6 30.2 Inventory turns (g) 6.3 5.7 6.3 5.7 Current ratio 1.5 1.2 1.1 1.3 Pretax return on capital employed 8.5 14.8 17.1 15.9 (b) Pretax return on capital employed, excluding finance subsidiaries 10.0 19.0 21.1 18.6 (b) Working capital 10.2% $752.0 $251.2 $144.7 $171.5 Total assets 17.1 5,323.9 5,384.6 4,110.3 2,897.7 Total debt 26.9 2,563.8 2,158.4 1,499.3 949.2 % of capitalization 63.4 48.9 44.2 40.7 Total debt, excluding finance subsidiaries 14.4 818.0 1,031.4 681.7 484.3 % of capitalization 35.6 31.4 26.5 25.9 Serial preferred stock Employees (h) 40,900 43,100 39,200 33,100 - -------------------------------------------------------------------------------------------------------------------------------- (a) Continuing operations include unrelated businesses sold in 1988. (b) Excludes the effect of the sale of IMMOS in fiscal 1994 and Unisource restructuring costs in fiscal 1993. (c) Includes the sale of an automobile leasing subsidiary that resulted in a pretax gain of $17,637,000. (d) Includes unusual pretax charges relating to the Hillman Companies of $10,323,000. (e) Dilution is immaterial after 1987; therefore, no disclosure. (f) Excludes gain on sale of Alco Health Services Corporation of pretax - $96,800,000; net income - $61,900,000. (g) Continuing operations only. (h) Includes discontinued operations. Note: Unless otherwise noted, ratios and operating results include the effect of: fiscal 1994 - loss on sale of investment in IMMOS, pretax income ($115,265,000), net income ($95,086,000), earnings per share ($.85); fiscal 1993 - Unisource restructuring costs, operating income ($175,000,000), net income ($112,875,000), earnings per share ($1.14); fiscal 1997 - transformation costs, operating income ($126,908,000), net income ($82,490,000), earnings per share ($.61). 38 (in millions, except per share data, shareholders of record, employees) 1993 1992 1991 1990 - --------------------------------------------------------------------------------------------------------------- Continuing Operations Revenues $1,723.1 $1,354.2 $1,127.4 $1,018.6 Gross profit 755.2 613.2 497.8 451.8 % of revenues 43.8 45.3 44.2 44.4 Selling and administrative 635.9 523.4 440.0 418.3 % of gross profit 84.2 85.4 88.4 92.6 Operating income 116.8 96.5 57.8 28.8 % of revenues 6.8 7.1 5.1 2.8 Income before taxes 101.4 85.1 40.4 8.3 (d) % of revenues 5.9 6.3 3.6 0.8 Effective income tax rate (%) 39.6 39.4 39.0 40.7 Income 61.3 51.6 24.6 4.9 (d) % of revenues 3.6 3.8 2.2 0.5 Earnings (loss) per share Primary 0.52 0.53 0.26 0.06 (d) Fully diluted (e) (e) (e) (e) Capital expenditures 64.3 36.9 33.4 40.5 Depreciation and amortization 51.3 42.3 43.1 38.0 - --------------------------------------------------------------------------------------------------------------- Discontinued Operations and Extraordinary Items Income (loss) ($58.6) $47.5 $94.1 $88.6 Earnings (loss) per share Primary (0.59) 0.49 1.00 0.95 Fully diluted (e) (e) (e) (e) - --------------------------------------------------------------------------------------------------------------- Total Operations and Extraordinary Items Net income $2.6 $99.1 $118.7 $93.5 (d) Earnings (loss) per share Primary (0.07) 1.01 1.26 1.01 Fully diluted (e) (e) (e) (e) - --------------------------------------------------------------------------------------------------------------- Share Activity Dividends per share $0.48 $0.46 $0.44 $0.42 Per share book value 8.55 9.11 8.91 8.20 Return on shareholders' equity 11.6 11.6 15.0 13.4 Average common and common equivalent shares 98.7 97.7 94.1 93.1 Shareholders of record 13,999 13,726 14,096 14,152 - --------------------------------------------------------------------------------------------------------------- Supplementary Information Days sales outstanding (g) 32.9 32.3 33.8 34.8 Inventory turns (g) 5.1 5.2 4.8 4.7 Current ratio 1.1 1.3 1.9 1.7 Pretax return on capital employed 13.5 (b) 15.1 15.3 18.5 Pretax return on capital employed, excluding finance subsidiaries 15.8 (b) 17.5 17.6 20.9 Working capital $87.2 $140.4 $299.9 $216.9 Total assets 2,734.2 1,944.0 1,703.0 1,544.0 Total debt 1,240.0 805.4 548.1 469.2 % of capitalization 54.5 48.0 39.8 38.3 Total debt, excluding finance subsidiaries 825.7 504.9 327.4 309.6 % of capitalization 44.4 36.6 28.3 29.0 Serial preferred stock 0.3 1.6 2.9 4.9 Employees (h) 30,200 24,800 19,800 21,700 - --------------------------------------------------------------------------------------------------------------- (in millions, except per share data, shareholders of record, employees) 1989 1988 1987 - ---------------------------------------------------------------------------------------------- Continuing Operations Revenues $789.3 $667.0 (a) $917.9 (a) Gross profit 342.6 255.6 (a) 257.2 (a) % of revenues 43.4 38.3 28.0 Selling and administrative 318.7 241.0 (a) 234.5 (a) % of gross profit 93.0 94.3 91.2 Operating income 23.9 22.5 (a) 40.3 (a) % of revenues 3.0 3.4 4.4 Income before taxes 9.1 10.7 (a) 26.0 (a)(c) % of revenues 1.2 1.6 2.8 Effective income tax rate (%) 20.0 25.5 42.5 Income 7.3 8.0 (a) 14.9 (a)(c) % of revenues 0.9 1.2 1.6 Earnings (loss) per share Primary 0.08 0.08 (a) 0.16 (a)(c) Fully diluted (e) (e) 0.16 (a)(c) Capital expenditures 35.1 26.3 (a) 29.1 (a) Depreciation and amortization 32.1 25.3 (a) 27.0 (a) - ---------------------------------------------------------------------------------------------- Discontinued Operations and Extraordinary Items Income (loss) $160.2 $103.4 $67.4 Earnings (loss) per share Primary 1.70 1.04 0.73 Fully diluted (e) (e) 0.68 - ---------------------------------------------------------------------------------------------- Total Operations and Extraordinary Items Net income $167.5 $111.4 $82.3 (c) Earnings (loss) per share Primary 1.78 1.12 0.89 (c) Fully diluted (e) (e) 0.84 (c) - ---------------------------------------------------------------------------------------------- Share Activity Dividends per share $0.38 $0.34 $0.32 Per share book value 7.25 6.98 6.15 Return on shareholders' equity 16.6 (f) 17.1 16.2 Average common and common equivalent shares 94.3 99.5 92.3 Shareholders of record 13,410 14,103 12,875 - ---------------------------------------------------------------------------------------------- Supplementary Information Days sales outstanding (g) 37.6 37.9 45.0 Inventory turns (g) 4.3 4.1 3.6 Current ratio 1.5 2.2 2.4 Pretax return on capital employed 19.4 (f) 19.2 21.6 Pretax return on capital employed, excluding finance subsidiaries 21.1 (f) 20.0 22.2 Working capital $161.9 $209.8 $284.5 Total assets 1,295.8 1,182.1 1,099.8 Total debt 391.2 261.5 237.1 % of capitalization 37.8 27.4 27.9 Total debt, excluding finance subsidiaries 296.7 209.3 213.4 % of capitalization 31.5 23.2 25.9 Serial preferred stock 7.4 9.9 11.4 Employees (h) 20,500 17,900 17,800 - ---------------------------------------------------------------------------------------------- 39 IKON Office Solutions - -------------------------------------------------------------------------------- Board of Directors - -------------------------------------------------------------------------------- John E. Stuart/3/ Age 53, is Chairman and Chief Executive Officer of IKON Office Solutions. Mr. Stuart was elected a director in 1993. He also serves on the board of directors of Foster Wheeler Corporation. James R. Birle/1,2,3/ Age 61, is Founder and Chairman of Resolute Partners, Inc. He is a director of Massachusetts Mutual Life Insurance Company, Drexel Industries, Inc., The Connecticut Health and Education Facilities Authority and Transparency International. Mr. Birle was elected a director in 1996. Philip E. Cushing Age 47, is Group Chief Executive of Inchcape plc. Mr. Cushing has also served as non-executive director of Bunzl plc since March 1994. He was elected to the board in 1997. Kurt E. Dinkelacker/3/ Age 44, is Executive Vice President and Chief Financial Officer of IKON Office Solutions. He is a member of the Finance Committee of Crozer-Keystone Health System in Media, Pennsylvania. Mr. Dinkelacker was elected to the board in 1996. William F. Drake, Jr./3/ Age 65, is Vice Chairman and General Counsel of IKON Office Solutions. Mr. Drake serves as a director of Nocopi Technologies and is Of Counsel to Montgomery, McCracken, Walker & Rhoads. He has been a director since 1969. Frederick S. Hammer/1,2,3/ Age 61, has been a director since 1986. His other directorships include United Student Aid Group, Inc., Tri-Arc Financial Services, Inc., Partner in Inter- Atlantic Capital Partners, Inc., and National Media Corporation. Barbara Barnes Hauptfuhrer/1,2,3/ Age 69, has been a director since 1988 and was elected Chairman of the Independent Directors in 1995. Her other directorships include The Great Atlantic and Pacific Tea Co., Inc., Massachusetts Mutual Life Insurance Co., Raytheon Company and The Vanguard Group of Investment Companies. Richard A. Jalkut/1,2,3/ Age 53, is President and Chief Executive Officer of PathNet. Mr. Jalkut serves on the Board of Directors of the Marine Midland Bank. Mr. Jalkut was named a director in 1996. 1 Audit Committee 2 Human Resources Committee 3 Investment Committee Corporate Officers - -------------------------------------------------------------------------------- John E. Stuart Chairman and Chief Executive Officer Kurt E. Dinkelacker Executive Vice President and Chief Financial Officer William F. Drake, Jr. Vice Chairman and General Counsel James J. Forese Executive Vice President and President of International Operations David M. Gadra Senior Vice President and Chief Information Officer William A. Brady Vice President, Law and Assistant Secretary O. Gordon Brewer, Jr. Vice President, Finance Michael J. Dillon Vice President and Controller Michael H. Dudek Vice President, Acquisitions Karin M. Kinney Corporate Counsel and Secretary J.F. Quinn Treasurer Beth B. Sexton Vice President, Human Resources FORWARD LOOKING INFORMATION This Report includes or incorporates by reference information which may constitute forward-looking statements within the meaning of the federal securities laws. Although the Company believes the expectations contained in such forward-looking statements are reasonable, no assurances can be given that such expectations will prove correct. Such forward-looking information is based upon management's current plans or expectations and is subject to a number of uncertainties and risks that could significantly affect current plans, anticipated actions and the Company's future financial condition and results. These uncertainties and risks include, but are not limited to, those relating to successfully managing an aggressive program to acquire and integrate new companies, including companies with technical services and products that are relatively new to the Company, and also including companies outside the United States, which present additional risks relating to international operations; risks and uncertainties relating to conducting operations in a competitive environment; delays, difficulties, technological changes, management transitions and employment issues associated with a large- scale transformation project; debt service requirements (including sensitivity to fluctuation in interest rates); and general economic conditions. As a consequence, current plans, anticipated actions and future financial condition and results may differ materially from those expressed in any forward-looking statements made by or on behalf of the Company. 40