Exhibit 99.1 CONTACTS: Susan G. Gaffney Veronica L. Rosa Investor Relations Investor Relations 610-408-7292 610-408-7196 sgaffney@ikon.com vrosa@ikon.com ----------------- -------------- IKON OFFICE SOLUTIONS ANNOUNCES SECOND QUARTER RESULTS CONTINUES IMPROVEMENT IN FISCAL 1999 VALLEY FORGE, PENNSYLVANIA APRIL 28, 1999 -- IKON Office Solutions (NYSE: IKN) today reported results for the second quarter of fiscal 1999. IKON generated net income of $22.9 million or $.15 per share. "We are encouraged with our continued progress," stated James J. Forese, President and Chief Executive Officer. "We posted solid earnings this quarter due in part to the effects of our expense reduction programs." "We have made marked progress in strengthening the quality and foundation of our business, and we're encouraged by the continuing gains in productivity that are being made in a growing number of our business regions. However, given the changing dynamics of this industry, including the rapid transition to digital solutions and the mounting competition from traditional and non- traditional players, it is clear that we must continue to move aggressively to ensure IKON's position as a leader." For the second quarter of fiscal 1998, the Company generated $42.1 million in net income- before transformation costs of $18.2 million - or $.27 per share. Including transformation costs, net income was $30.3 million or $.19 per share. Revenues for the quarter were $1.37 billion, compared to $1.43 billion in the second quarter of fiscal 1998. The 4% decline in revenue is attributable primarily to limited availability of digital equipment from IKON suppliers, reductions in the Company's salesforce and the impact of more-disciplined marketing practices, including tighter credit standards. As anticipated, the Company's 37.6% gross margin for the 1999 second quarter reflects a decline of 120 basis points from the first quarter of 1999, as a result of a 170 basis point decline in equipment margins due to price compression in analog products, given the advent of new digital products. As a result of IKON's ongoing expense reduction programs launched in the second half of Fiscal 1998, the Company posted improvement in selling, general and administrative expenses. Expenses in the quarter declined from the first quarter as a percentage of revenues by 90 basis points. "Our internal goal for the year," stated Mr. Forese, "is to reduce expenses 200 basis points from the fourth quarter of Fiscal 1998, excluding $40.4 million in charges in the fourth quarter relating to the closing of underperforming branches, executive severance packages and the settlement of lawsuits. Relative to that, we lowered expenses 70 basis points or $28.2 million in the second quarter." During the quarter, as a part of its ongoing program to reduce costs and raise productivity, the Company: . Completed its previously announced workforce reduction, eliminating 1,500 positions worldwide to enhance productivity throughout the organization; . Closed or merged 19 field offices in Document Services; . Merged four districts and three marketplaces in Business Services, North America; . Completed a previously announced initiative aimed at identifying ways to increase efficiency and reduce expenses. Final recommendations, developed jointly with PricewaterhouseCoopers, are now under review; and, . Began implementation of several new initiatives, including centralization of purchasing and logistics under a new vice president and the recruiting of a senior vice president of marketing to lead the development of IKON's new brand campaign and integrated marketing programs. "We are committed to our mission of building a total solutions company organized around our customers and the market opportunities," Mr. Forese said. IKON continues to have a number of key strengths on which to build the foundation for this strategy, including a strong cash flow and recurring revenue stream, a broad array of products and services and a highly skilled workforce." IKON Office Solutions (www.ikon.com) is one of the world's leading office technology companies, providing customers with total office solutions from copier and printing systems, computer networking and digital document services to copy center management, technology training and electronic file conversion. With fiscal 1998 revenues of $5.6 billion, IKON has more than 1,000 locations including the United States, Canada, Mexico, the United Kingdom, France, Germany and Denmark. This news release includes information that may constitute forward-looking statements made pursuant to the safe harbor provisions of the federal securities laws. Although IKON believes the expectations contained in such forward-looking statements are reasonable, it can give no assurance that such expectations will prove correct. This information is subject to risk and uncertainties such as those relating to conducting activities in a competitive environment; delays, difficulties, management transitions and employment issues associated with consolidation of, and/or changes in business operations; managing the integration of existing and acquired companies; risks and uncertainties associated with existing or future vendor relationships and general economic conditions. Therefore, actual results may differ materially from the forward- looking statements. # # # IKON OFFICE SOLUTIONS, INC. FINANCIAL SUMMARY (in thousands, except earnings per share) THREE MONTHS ENDED MARCH 31, --------------------------------------------------- 1999 1998 % CHANGE ------------------- ---------------------------- REVENUES Net sales $ 720,062 $ 786,943 (8.5) % Service and rentals 576,467 570,066 1.1 Finance income 76,121 74,580 2.1 - --------------------------------------------------------------------------------------------------------------- 1,372,650 1,431,589 (4.1) - --------------------------------------------------------------------------------------------------------------- Costs and Expenses Cost of goods sold 492,363 501,547 (1.8) Service and rental costs 335,101 344,658 (2.8) Finance interest expense 29,306 32,959 (11.1) Selling and administrative 461,619 465,385 (0.8) Transformation costs 18,192 - --------------------------------------------------------------------------------------------------------------- 1,318,389 1,362,741 (3.3) - --------------------------------------------------------------------------------------------------------------- Operating income 54,261 68,848 (21.2) Interest expense 18,995 16,243 16.9 - --------------------------------------------------------------------------------------------------------------- Income before taxes 35,266 52,605 (33.0) Income taxes 12,399 22,314 (44.4) - --------------------------------------------------------------------------------------------------------------- Net income 22,867 30,291 (24.5) - --------------------------------------------------------------------------------------------------------------- Less preferred dividends 4,885 - --------------------------------------------------------------------------------------------------------------- Available to common shareholders $ 22,867 $ 25,406 (10.0) =================== ============ Basic Earnings Per Share $ 0.15 $ 0.19 (21.1) % =================== ============ Diluted Earnings Per Share $ 0.15 $ 0.19 (21.1) % =================== ============ Weighted Average Common Shares Outstanding, Basic 148,601 134,974 10.1 % =================== ============ Weighted Average Common Shares Outstanding, Diluted 148,870 136,302 9.2 % =================== ============ Operations Analysis: Gross profit %, net sales 31.6% 36.3% Gross profit %, service and rentals 41.9% 39.5% Gross profit %, finance subsidiaries 61.5% 55.8% Total gross profit % 37.6% 38.6% SG&A as a % of revenue 33.6% 32.5% Operating income % of revenue 4.0% 4.8% Oper inc % of rev, excl trans costs 6.1% IKON Office Solutions, Inc. FINANCIAL SUMMARY (IN THOUSANDS, EXCEPT EARNINGS PER SHARE) SIX MONTHS ENDED MARCH 31, -------------------------------------------------------------- 1999 1998 % CHANGE -------------- ------------------ ---------------- REVENUES Net sales $ 1,427,781 $ 1,515,048 (5.8) % Service and rentals 1,167,884 1,145,888 1.9 Finance income 173,402 ** 144,910 19.7 - ---------------------------------------------------------------------------------------------------- 2,769,067 2,805,846 (1.3) - ---------------------------------------------------------------------------------------------------- Costs and Expenses Cost of goods sold 964,109 969,747 (0.6) Service and rental costs 676,690 676,813 0.0 Finance interest expense 61,986 63,705 (2.7) Selling and administrative 938,874 906,604 3.6 Transformation costs 37,711 - ---------------------------------------------------------------------------------------------------- 2,641,659 2,654,580 (0.5) - ---------------------------------------------------------------------------------------------------- Operating income 127,408 151,266 (15.8) Interest expense 38,542 33,272 15.8 - ---------------------------------------------------------------------------------------------------- Income before taxes 88,866 117,994 (24.7) Income taxes 37,323 50,719 (26.4) - ---------------------------------------------------------------------------------------------------- Net income 51,543 67,275 (23.4) - ---------------------------------------------------------------------------------------------------- Less preferred dividends 9,770 - ---------------------------------------------------------------------------------------------------- Available to common shareholders $ 51,543 $ 57,505 (10.4) ============== ================== Basic Earnings Per Share $ 0.35 $ 0.43 (18.6) % ============== ================== Diluted Earnings Per Share $ 0.35 $ 0.43 (18.6) % ============== ================== Weighted Average Common Shares Outstanding, Basic 148,468 134,344 10.5 % ============== ================== Weighted Average Common Shares Outstanding, Diluted 148,882 135,649 9.8 % ============== ================== Operations Analysis: Gross profit %, net sales 32.5% 36.0% Gross profit %, service and rentals 42.1% 40.9% Gross profit %, finance subsidiaries, excl. gain 61.0% 56.0% Total gross profit %, excl. gain 38.2% 39.0% SG&A as a % of revenue, excl. gain 34.1% 32.3% Operating income % of revenue, excl. gain 4.1% 5.4% Oper inc % of rev, excl trans costs 6.7% ** - Includes $14.3 million gain on asset securitization IKON OFFICE SOLUTIONS, INC. - -------------------------------------------------------- FINANCIAL SUMMARY (IN THOUSANDS, EXCEPT EARNINGS PER SHARE) 4TH QTR. 1ST QTR. 2ND QTR FY 1998* FY 1999 FY 1999 ----------------- ------------------ ------------------ Revenues Net sales $ 775,914 $ 707,719 $ 720,062 Service and rentals 569,420 591,417 576,467 Finance income 82,755 97,281 ** 76,121 - --------------------------------------------------------------------------------------------------------------------------------- 1,428,089 1,396,417 1,372,650 - --------------------------------------------------------------------------------------------------------------------------------- COSTS AND EXPENSES Cost of goods sold 548,493 471,746 492,363 Service and rental costs 357,266 341,589 335,101 Finance interest expense 32,272 32,680 29,306 Selling and administrative 489,840 477,255 461,619 - --------------------------------------------------------------------------------------------------------------------------------- 1,427,871 1,323,270 1,318,389 - --------------------------------------------------------------------------------------------------------------------------------- Operating income 218 73,147 54,261 Interest expense 19,712 19,547 18,995 - --------------------------------------------------------------------------------------------------------------------------------- Income before taxes (19,494) 53,600 35,266 Taxes on income (1,978) 24,924 12,399 - --------------------------------------------------------------------------------------------------------------------------------- Net income (17,516) 28,676 22,867 - --------------------------------------------------------------------------------------------------------------------------------- Less preferred dividends 4,885 - --------------------------------------------------------------------------------------------------------------------------------- Net income available to common shareholders $ (22,401) $ 28,676 $ 22,867 ================= ================== ================== BASIC EPS ($0.16) $ 0.19 $ 0.15 ================= ================== ================== SHARES 136,145 148,349 148,601 ================= ================== ================== DILUTED EPS** ($0.16) $ 0.19 $ 0.15 ================= ================== ================== SHARES 136,145 148,907 148,870 ================= ================== ================== Operations Analysis: Gross profit %, net sales 29.3% 33.3% 31.6% Gross profit %, service and rentals 37.3% 42.2% 41.9% Gross profit %, financing, excl. gain 61.0% 60.6% 61.5% Total gross profit, excl. gain 34.3% 38.8% 37.6% SG&A as a % of revenue, excl. gain 34.3% 34.5% 33.6% Operating income % of revenue, excl. gain 0.0% 4.3% 4.0% * - Excludes $40.4 million of unusual items and transformation costs ** - Includes $14.3 million gain on asset securitization THIS INFORMATION IS PROVIDED FOR ADDITIONAL ANALYSIS AND IS NOT INTENDED TO BE A PRESENTATION IN ACCORDANCE WITH GENERALLY ACCEPTED ACCOUNTING PRINCIPLES.