EXHIBIT 3.1

                            ARTICLES OF INCORPORATION
                            -------------------------

                                       OF
                                       --

                          ONLINE SYSTEM SERVICES, INC.
                          ----------------------------

     The undersigned incorporator, being a natural person of the age of eighteen
years or more hereby establishes a corporation pursuant to the statutes of the
State of Colorado and adopts the following Articles of Incorporation:

                                   ARTICLE I
                                   ---------

                                      NAME
                                      ----

     The name of the corporation shall be Online System Services, Inc.

                                   ARTICLE II
                                   ----------

                               PERIOD OF DURATION
                               ------------------

     This Corporation shall exist in perpetuity, from and after the date of
filing these Articles of Incorporation with the Secretary of State of the State
of Colorado unless dissolved according to law.

                                  ARTICLE III
                                  -----------

                                    PURPOSES
                                    --------

     The purpose for which this corporation is organized is to engage in any
lawful act or activity for which corporations may be organized under the laws of
the State of Colorado.

     In furtherance of the foregoing purposes, the Corporation shall have and
may exercise all of the rights, powers and privileges now or hereafter conferred
upon corporations organized under the laws of the State of Colorado.  In
addition, it may do `everything necessary, suitable or proper for the
accomplishment of any of its corporate purposes.

                                   ARTICLE IV
                                   ----------

                                    CAPITAL
                                    -------

     1.  Authorized Shares.  The aggregate number of shares which this
corporation shall have authority to issue is 10,000 shares, all of one class,
Common Stock, having no par value.

     2.  Restrictions.  The Corporation shall have the right to impose
restrictions on the transfer of shares of the Corporation.


 
     3.  Dividends.  The Board of Directors may from time to time distribute to
shareholders in partial liquidation, or out of stated capital or capital surplus
of the Corporation, a portion of its assets, in cash or property, subject to the
limitations contained within the statutes of the State of Colorado.

     4.  Distribution in Liquidation.  Upon any liquidation, dissolution or
winding up of the Corporation, and after paying or adequately providing for the
payment of all its obligations, the remainder of the assets of the Corporation
shall be distributed, either in cash or in kind, pro rata to the holders of the
Common Stock.

                                   ARTICLE V
                                   ---------

                             VOTING BY SHAREHOLDERS
                             ----------------------

     1.  Voting Rights; No Cumulative Voting.  Each outstanding share of Common
Stock is entitled to the vote and each fractional share of Common Stock is
entitled to a corresponding fractional vote on each matter submitted to a vote
of shareholders.  Cumulative voting shall not be allowed in the election of
directors of the Corporation and every shareholder entitled to vote at such
election shall have the right to vote the number of shares owned by him for as
many persons as there are directors to be elected, and for whose election he has
a right to vote.

     2.  Denial of Preemptive Rights.  No shareholder of the Corporation,
whether now or hereafter authorized, shall have any preemptive or similar right
to acquire any additional unissued or treasury shares of stock or securities of
any class or rights, warrants or options to purchase stock or scrip or
securities in any kind, including shares or securities convertible into shares
or carrying stock purchase warrants or privileges.

     3.  Majority Vote.  A quorum for the purpose of stockholder meetings will
consist of a majority of the shares issued and outstanding and entitled to vote
at the meeting.

     When a quorum is present, and when the statute requires a vote of two-
thirds of the shares entitled to vote to take action, the affirmative vote of a
majority of the shares issued and outstanding and entitled to vote on the
subject matter shall be the act of the stockholders.

                                       2

 
                                   ARTICLE VI
                                   ----------

                               BOARD OF DIRECTORS
                               ------------------

     The initial Board of Directors shall consist of three (3) directors, and
the names and addresses of the persons who shall serve as directors until the
first annual meeting of the shareholders or until their successors are elected
and shall qualify are:

NAME                            MAILING ADDRESS
- ----                            ---------------
R. Steven Adams                 1800 Glenarm Place, Suite 700
                                Denver, Colorado 80202

Craig A. Snapp                  9063 S. Bermuda Run Circle
                                Highlands Ranch, CO 80126

Thomas D. Smart                 1700 Broadway, Suite 1800
                                Denver, CO 80290

     The number of directors shall be prescribed by the Bylaws except that there
need be only as many directors as there are shareholders in the event that the
outstanding shares are held of record by fewer than two persons.

                                  ARTICLE VII
                                  -----------

                RIGHT OF DIRECTORS TO CONTRACT WITH CORPORATION
                -----------------------------------------------

     The following provisions are inserted for the management of the business
and for the conduct of the affairs of the Corporation, and the same are in
furtherance of and not in limitation of the powers conferred by law.

     1.  No contract or other transaction between this Corporation and one or
more of its directors or any other corporation, firm, association, or entity in
which one or more of its directors are directors or officers or are financially
interested shall be either void or voidable solely because of such relationship
or interest or solely because such directors are present at the meeting of the
Board of Directors or a committee thereof which authorizes, approves, or
ratifies such contract or transaction or solely because their votes are counted
for such purpose if:

     (a) The material facts as to such relationship or interest and as to the
contract or transaction are disclosed or are otherwise known to the Board of
Directors or committee and the board or committee authorizes, approves, or
ratifies such contract or transaction by the affirmative vote of a majority of
the disinterested directors, even though the directors are less than a quorum;
or

                                       3

 
     (b) The material facts of such relationship or interest and as to the
contract of transaction are disclosed or otherwise known to the shareholders
entitled to vote thereon and they authorize, approve, or ratify such contract or
transaction by vote or written consent; or

     (c) The contract or transaction is fair and reasonable to the Corporation.

     2.  Common or interested directors may be counted in determining the
presence of a quorum at a meeting of the Board of Directors or a committee
thereof which authorizes, approves or ratifies such contract or transaction.

                                  ARTICLE VIII
                                  ------------

                             CORPORATE OPPORTUNITY
                             ---------------------

     The officers, directors and other members of management of this Corporation
shall be subject to the doctrine of "corporate opportunities" only insofar as it
applies to business opportunities in which this Corporation has expressed an
interest as determined from time to time by this Corporation's Board of
Directors as evidenced by resolutions appearing in the Corporation's minutes.
Once such areas of interest are delineated, all such business opportunities
within such areas of interest which come to the attention of the officers,
directors, and other members of management of this Corporation shall be offered
first to the Corporation.  In the event the Corporation declines to pursue any
or all such business opportunities, the officers, directors and other members.
of management of this Corporation shall be free to engage in such areas of
interest on their own and this doctrine shall not limit the right of any
officer, director or other member of management of this Corporation (other than
an officer, director, or member of management) from any duties which he may have
to this Corporation.

                                   ARTICLE IX
                                   ----------

                          INDEMNIFICATION OF OFFICERS,
                          ----------------------------

                              DIRECTORS AND OTHERS
                              --------------------

     1.  To the full extent permitted by the Colorado Corporation Code, the
Corporation shall indemnify any person who was or is a party or is threatened to
be made a party to any threatened, pending or completed action, suit or
proceeding, whether civil, criminal, administrative or investigative and whether
formal or informal (other than an action by or in the right of the Corporation)
by reason of the fact that he is or was a Director, Officer, employee, fiduciary
or agent of the Corporation, or is or was serving at the request of the
Corporation as a Director, Officer, employee, fiduciary or agent of another
corporation, 

                                       4

 
partnership, joint venture, trust, employee benefit plan or other enterprise,
against expenses (including attorneys' fees), judgments, fines and amounts paid
in settlement actually and reasonably incurred by him in connection with such
action, suit or proceeding if he conducted himself in good faith and in a manner
he reasonably believed to be in or not opposed to the best interests of the
Corporation, and, with respect to any criminal action or proceeding, had no
reasonable cause to believe his conduct was unlawful. The termination of any
action, suit or proceeding by judgment, order, settlement, or conviction, or
upon a plea of nolo contendere or its equivalent, shall not, of itself create a
presumption that the person did not act in good faith and in a manner which he
reasonably believed to be in or not opposed to the best interests of the
Corporation and, with respect to any criminal action or proceeding, had
reasonable cause to believe that his conduct was unlawful.

     2.  The Corporation shall indemnify any person who was or is a party or is
threatened to be made a party to any threatened, pending or completed action or
suit by or in the right of the Corporation to procure a judgment in its favor by
reason of the fact that he is or was a Director, Officer, employee, fiduciary or
agent of the Corporation, or is or was serving at the request of the Corporation
as a Director, Officer, employee or agent of another corporation, partnership,
joint venture, trust, employee benefit plan or other enterprise against expenses
(including attorneys' fees) actually and reasonably incurred by him in
connection with the defense or settlement of such action or suit if he acted in
good faith and in a manner he reasonably believed to be in or not opposed to the
best interests of the Corporation and except that no indemnification shall be
made in respect of any claim, issue or matter as to which such person shall have
been adjudged to be liable for negligence or misconduct in the performance of
his duty to the Corporation unless and only to the extent that the court in
which such action or suit was brought shall determine upon application that,
despite the adjudication of liability but in view of all circumstances of the
case, such person is fairly and reasonably entitled to indemnity for such
expenses which such court shall deem proper.

     3.  To the extent that a Director, Officer, employee, fiduciary or agent of
the Corporation has been wholly successful on the merits or otherwise in defense
of any action, suit or proceeding referred to in paragraphs 1 and 2 of this
Article, or in defense of any claim, issue or matter therein, he shall be
indemnified against expenses (including attorneys' fees) actually and reasonably
incurred by him in connection therewith.

                                       5

 
     4.  Any indemnification under paragraphs 1 and 2 of this Article (unless
ordered by a court) shall be made by the Corporation only as authorized in the
specific case upon a determination that indemnification of the Director,
Officer, employee, fiduciary or agent is proper in the circumstances because he
has met the applicable standard of conduct set forth in paragraphs 1 and 2.
Such determination shall be made (1) by the Board of Directors by a majority
vote of a quorum consisting of Directors who were not parties to such action,
suit or pending, or (2) if such a quorum is not attainable, or, even if
obtainable a quorum of disinterested Directors so directs, by independent legal
counsel in a written opinion, or (3) by the stockholders.

     5.  Expenses (including attorneys' fees) incurred in defending a civil or
criminal action, suit or pending may be paid by the Corporation in advance of
the final disposition of such action, suit or proceeding as authorized in the
manner provided in paragraph 4 of this Article upon receipt of an undertaking by
or on behalf of the Director, Officer, employee, fiduciary or agent to repay
such amount unless it shall ultimately be determined that he is entitled to be
indemnified by the Corporation as authorized in this section.

     6.  The Corporation shall have power to purchase and maintain insurance on
behalf of any person who is or was a Director, Officer, employee, fiduciary or
agent of the Corporation, or is or was serving at the request of the Corporation
as a director, officer, employee or agent of another corporation, partnership,
joint venture, trust, employee benefit plan or other enterprise against any
liability asserted against him and incurred by him in any such capacity or
arising out of his status as such, whether or not the Corporation would have the
power to indemnify him against such liability under the provisions of this
section.

     7.  In addition to the foregoing, the Corporation shall have the power to
indemnify current or former directors, officers, employees and agents to the
fullest extent provided by the laws of the State of Colorado.

                                   ARTICLE X
                                   ---------

                               DIRECTOR LIABILITY
                               ------------------

     To the fullest extent permitted by the Colorado Corporation Code, as the
same exists or may hereafter be amended, a director of this Corporation shall
not be liable to the Corporation or its shareholders for monetary damages for
breach of fiduciary duty as a director.

                                       6

 
                                   ARTICLE XI
                                   ----------

                     REGISTERED OFFICE AND REGISTERED AGENT
                     --------------------------------------

     The address of the initial registered office of the Corporation is 1800
Glenarm Place, Suite 700, Denver, Colorado 80202 and the name of the initial
registered agent at such address is R.  Steven Adams.  Either the registered
office or the registered agent may be changed in the manner permitted by law.

                                  ARTICLE XII
                                  -----------

                                  INCORPORATOR
                                  ------------

     The name and address of the incorporator is as follows:

NAME                                 MAILING ADDRESS
- ----                                 ---------------
Kim P. Castillo                      1800 Glenarm Place, Suite 700
                                     Denver, Colorado 80202

     IN WITNESS WHEREOF, the above-named incorporator has signed these Articles
of Incorporation this 22nd day of March 1994.

                                     /s/ Kim P. Castillo
                                     --------------------------------------
                                     Kim P. Castillo

STATE OF COLORADO  )
                     ss.
COUNTY OF DENVER   )

         I, the undersigned, a Notary Public, hereby certify that on the 22nd
day of March 1994, personally appeared before me, Kim P. Castillo, who being by
me first duly sworn, severally declared that she is the person who signed the
foregoing document as incorporator, and the statements therein contained are
true.

WITNESS my hand and official seal

[SEAL]
                                     /s/ Colleen K. Overocker
                                     --------------------------------------
                                     Notary Public

My Commission Expires: May 17, 1995
                      -------------

                                       7

 
                             ARTICLES OF AMENDMENT
                                       OF
                           ARTICLES OF INCORPORATION
                                       OF
                          ONLINE SYSTEM SERVICES, INC.


     The undersigned, R. Steven Adams, President  of Online System Services,
Inc., a Colorado corporation (the "Corporation"), DOES HEREBY CERTIFY that the
number of votes cast for the following amendment by each voting group entitled
to vote separately on the amendment was sufficient for approval by that group,
in that the sole shareholder of the Corporation approved and adopted the
amendment in all respects:


     ARTICLE IV of the Articles of Incorporation of the Corporation is amended
and replaced in its entirety to read as follows:

                                   ARTICLE IV
                                   ----------

                                    CAPITAL
                                    -------

     1.   Authorized Shares.  The aggregate number of shares that the
Corporation has authority to issue is 15,000,000.  The shares are classified in
two classes, consisting of 10,000,000 shares of Common Stock , no par value, and
5,000,000 shares of Preferred Stock, with such par value as the Board of
Directors of the Corporation may designate.  The Board of Directors of the
Corporation is authorized to establish one or more series of Preferred Stock,
setting forth the designation of each such series, and fixing the preferences,
limitations and relative rights of each such series of Preferred Stock.

     2.   Transfer Restrictions.  The Corporation shall have the right to impose
restrictions on the transfer of shares of the Corporation.

     3.   Dividends.  The Board of Directors of the Corporation may from time to
time distribute to shareholders in partial liquidation, or out of stated capital
or capital surplus of the Corporation, a portion of its assets, in cash or
property, subject to the limitations contained within the statutes of the State
of Colorado.

     4.   Distributions in Liquidation.  Upon any liquidation, dissolution or
winding up of the Corporation, and after paying or adequately providing for the
payment of all its obligations, the remainder of the assets of the Corporation
shall be distributed, either in cash or in kind, and subject to any preferences
of any series of Preferred Stock, to the shareholders of the Corporation.


     I FURTHER CERTIFY that the foregoing amendment was approved and adopted by
the Corporation's sole shareholder effective as of  the 17th day of March, 1995.


     IN WITNESS WHEREOF, the undersigned has executed these Articles of
Amendment this 31st day of July, 1995.

                                    /s/ R. Steven Adams
                                    --------------------------
                                    R. Steven Adams, President

                                       8

 
                             ARTICLES OF AMENDMENT
                                       OF
                           ARTICLES OF INCORPORATION
                                       OF
                          ONLINE SYSTEM SERVICES, INC.


     The undersigned, Thomas S. Plunkett, Chief Financial Officer of Online
System Services, Inc., a Colorado corporation (the "Corporation"), DOES HEREBY
CERTIFY that pursuant to actions taken by the Board of Directors on December 16,
1997 in accordance with Sections 7-106-101, 7-106-102 and 7-110-102 of the
Colorado Business Corporation Act, the following amendment was duly adopted by
the Board of Directors without shareholder approval as permitted by Section 7-
106-102(4) of the Colorado Business Corporation Act:


     ARTICLE IV of the Articles of Incorporation of the Corporation, as amended,
is further amended  by adding a new Section 5, the text of which is set forth on
Exhibit A attached hereto.


     IN WITNESS WHEREOF, the undersigned has executed these Articles of
Amendment this 30th day of December, 1997.


                                    /s/ Thomas S. Plunkett
                                    -------------------------
                                    Thomas S. Plunkett, Chief
                                     Financial Officer

                                       9

 
                                   Exhibit A
                                        
         5. Designation of 10% Preferred Stock. The Corporation shall establish
and reserve for issuance from its 5,000,000 authorized shares of Preferred Stock
a class of preferred stock consisting of 500,000 shares to be known as the 10%
Preferred Stock (the "10% Preferred Stock"). The 10% Preferred Stock shall have
a stated value of $10.00 per share. The preferences, limitations and relative
rights of the 10% Preferred Stock shall be as provided in this Section 5.

         A. Voting Rights.

                  (1) Each outstanding share of the 10% Preferred Stock is
         entitled to one vote on each matter submitted to a vote of
         shareholders. The holders of the 10% Preferred Stock shall be entitled
         to vote on all matters voted upon by the holders of the Corporation's
         Common Stock. Unless otherwise required by law, the holders of the
         Common Stock and the holders of the 10% Preferred Stock shall vote as a
         single class on all matters submitted to a vote of shareholders.

                  (2) The holders of the 10% Preferred Stock shall not be
         entitled to any rights of cumulative voting with respect to their
         shares.

         B. Preemptive Rights. No holder of the 10% Preferred Stock shall have
any preemptive or similar right to acquire any additional unissued or treasury
shares of stock or securities of any class or rights, warrants or options to
purchase stock or scrip or securities in any kind, including shares or
securities convertible into shares or carrying stock purchase warrants or
privileges.

         C. Dividends.

                  (1) Dividends shall accrue on the 10% Preferred Stock at the
         rate of ten percent (10%) per annum on the stated value of the 10%
         Preferred Stock and shall be paid quarterly on the first of each
         January, April, July and October, beginning July 1, 1998, to the record
         holder thereof on the 15th of the previous month, subject to the
         limitations contained within the statutes of the State of Colorado.
         Dividends not paid in any quarter shall accumulate until paid, with
         interest on the unpaid balance, if any, accruing simple interest at the
         rate stated above. Subject to the foregoing limitations, dividends may
         be paid out of any funds legally available for such purpose.

                  (2) Dividends on the 10% Preferred Stock shall be declared and
         paid before dividends of any kind may be declared and paid on the
         Common Stock or any inferior class or series of stock and before
         distribution or any liquidation or distribution of any kind may be made
         upon the issued and outstanding Common Stock or any inferior class of
         stock.

                  (3) Upon any redemption or conversion of the 10% Preferred
         Stock pursuant to paragraphs G and H below, the Corporation shall pay
         all accrued but unpaid dividends on the 10% Preferred Stock called for
         redemption or converted, as the case may be. The Corporation may pay
         such accrued but unpaid dividends either (i) in cash or (ii) by issuing
         shares of Common Stock at a price per share equal to the lesser of (a)
         $10.00 or (b) if a redemption or a conversion occurring with respect to
         shares of the 10% Preferred Stock for which the Corporation has given a
         Notice of Redemption (as that term is defined in subparagraph G(2),
         below), the Average Per Share Closing Bid Price (as defined below) for
         the five trading days immediately preceding the date on which the
         Notice of Redemption was first given to the holders of the 10%
         Preferred Stock called for redemption, or, if a conversion occurring
         with respect to shares of the 10% Preferred Stock for which the
         Corporation has not given a Notice of Redemption, the Average Per Share
         Closing Bid Price for the five trading days immediately preceding the
         date on

                                       10

 
          which the Conversion Notice (as that term is defined in subparagraph
          H(3), below) was first given to the Corporation.

                  (4) Upon payment by the Corporation of dividends on the basis
         described in subparagraphs C(1)-C(3), the holders of the 10% Preferred
         Stock shall have no further right to dividends and shall not
         participate in any manner in dividends declared and paid or other
         distributions on the Common Stock or any inferior class or series of
         stock.

         D. Liquidation Preference. In the event of the liquidation, dissolution
or winding up of the affairs of the Corporation, whether voluntary or
involuntary, the holders of the 10% Preferred Stock shall be entitled to
receive, after payment by the Corporation of its debts and liabilities, the
stated value of all shares of the 10% Preferred Stock in cash plus any all
accrued but unpaid dividends out of the assets of the Corporation before any
payment shall be made or any assets distributed to the holders of the Common
Stock or any other inferior class or series of stock. If sufficient assets are
not available to pay all holders of the 10% Preferred Stock in full, the
available assets shall be distributed to the holders of the 10% Preferred Stock
on a pro rata basis. Except as provided in this paragraph D, the holders of the
10% Preferred Stock shall not be entitled to receive any other payments from the
Corporation in the event of the liquidation, dissolution or winding up of the
affairs of the Corporation.

         E. Other Securities, Obligations.

                  (1) Subject to any limitations contained in these Articles of
         Incorporation, the Board of Directors of the Corporation reserves the
         right to establish additional classes and/or series of capital stock of
         the Corporation and to designate the preferences, limitations and
         relative rights of any such classes and/or series; provided, however,
         that no such class and/or series may have preferences, limitations and
         relative rights which are superior to or senior to the preferences,
         limitations and relative rights granted to the holders of the 10%
         Preferred Stock.

                  (2) At any time during which any shares of the 10% Preferred
         Stock are outstanding, the Corporation shall not incur any obligation
         or liability other than trade payables and other short-term
         indebtedness incurred in the ordinary course of business that is
         superior to or senior to the 10% Preferred Stock in any respects,
         including liquidation preferences.

         F. Capital Reorganization. If the Corporation shall at any time
hereafter subdivide or combine its outstanding shares of Common Stock, declare a
dividend payable in Common Stock, or in case of any capital reorganization or
reclassification of the shares of Common Stock of the Corporation, the number of
shares and stated value of the 10% Preferred Stock shall be adjusted
appropriately to allow the holders of the 10% Preferred Stock, as nearly as
reasonably possible, to maintain (i) the aggregate stated value of their 10%
Preferred Stock and (ii) their pro rata interest in the Corporation and in the
Common Stock upon conversion of the 10% Preferred Stock, that they had prior to
any such subdivision, combination, stock dividend, reorganization or
reclassification.

         G. Redemption.

                  (1) The 10% Preferred Stock may be redeemed by the
         Corporation, in whole or in part, at any time for $10.00 per share (the
         "Redemption Price"). It is the Corporation's intent to use its best
         efforts to raise sufficient capital to both fund its operations and to
         permit it to redeem the 10% Preferred Stock as soon as is reasonably
         possible. In addition, if the Corporation completes a public offering
         of its securities that raises net proceeds of at least $5,000,000 (the
         "Public Offering") within nine months from the date on which the
         initial closing of the offering of the 10% Preferred Stock occurs (the
         "Closing Date"), then the Corporation shall redeem all of the
         outstanding 10% Preferred Stock.

                                       11

 
                  (2) The Corporation shall give not more than sixty (60) nor
         less than thirty (30) days notice (the "Notice of Redemption") of the
         date fixed for any redemption (as fixed, the "Redemption Date") of the
         10% Preferred Stock by mailing the Notice of Redemption to the record
         holders of the 10% Preferred Stock to such holder's address as it
         appears on the records of the Corporation; provided, however, that the
         Corporation shall not be required to give notice of any redemption of
         the 10% Preferred Stock that occurs within nine months from the Closing
         Date. In the case of a partial redemption of the 10% Preferred Stock,
         the shares to be redeemed shall be selected in any manner the
         Corporation may determine. The Notice of Redemption shall be deemed
         given when it is deposited in the United States mail with sufficient
         postage affixed or when it is delivered to the record holder at such
         holder's address as it appears on the records of the Corporation.

                  (3) On the Redemption Date, all rights of the holders of the
         10% Preferred Stock called for redemption shall cease and terminate
         with respect to such shares except (i) the right to receive the
         Redemption Price upon surrender of the certificates representing the
         shares of the 10% Preferred Stock called for redemption and (ii) the
         right to receive payment of all dividends with respect to the shares of
         10% Preferred Stock called for redemption which are accrued but unpaid
         on the Redemption Date.

         H. Conversion.

                  (1) If the 10% Preferred Stock is not redeemed within nine
         months from the Closing Date, each share of the outstanding 10%
         Preferred Stock shall become convertible, at the election of the holder
         thereof (the "Conversion Right"), into the number of shares of Common
         Stock of the Corporation equal to $10.00 divided by the lesser of (i)
         $10.00 or (ii) 80% of the Average Per Share Closing Bid Price of the
         Corporation's Common Stock as calculated pursuant to the next sentence
         The "Average Per Share Closing Bid Price" shall be (a) if the
         conversion occurs with respect to shares of the 10% Preferred Stock for
         which the Corporation has given a Notice of Redemption, the average per
         share closing bid price for the Corporation's Common Stock for the five
         trading days immediately preceding the date on which the Notice of
         Redemption was first given to the holders of the 10% Preferred Stock
         called for redemption or (b) if the conversion occurs with respect to
         shares of the 10% Preferred Stock for which the Corporation has not
         given a Notice of Redemption, the average closing bid price for the
         five trading days immediately preceding the date on which the holder
         gives the Conversion Notice (as that term is defined in subparagraph
         H(3), below) to the Corporation. The Closing Bid Price for the Common
         Stock at any date shall be (i) the Closing Bid Price of the Common
         Stock as reported in The Wall Street Journal (or, if not so reported,
         as otherwise reported by The Nasdaq Stock Market or, (ii) in the event
         that the Common Stock is listed on a stock exchange or on the Nasdaq
         National Market (or other national market), the Closing Bid Price shall
         be the closing price on the exchange or the Nasdaq National Market (or
         other national market), as the case may be, as reported in The Wall
         Street Journal (or, if not so reported, as otherwise reported by the
         stock exchange, Nasdaq or other national market). In the event that
         there is no reported Closing Bid Price or sale price, as the case may
         be, for a given day, the Closing Bid Price or sale price, as the case
         may be, for that day shall be deemed to be the Closing Bid Price or
         sale price, as the case may be, for the first day preceding such day
         for which there was a reported Closing Bid Price or sale price, as the
         case may be.

                  (2) The Conversion Right shall expire and terminate five (5)
         days prior to the Redemption Date. In the case of a partial redemption
         of the 10% Preferred Stock, the Conversion Right shall so expire and
         terminate only with respect to the shares of the 10% Preferred Stock
         called for redemption.

                  (3) In order to exercise the Conversion Right, the holder of
         the 10% Preferred Stock to be converted shall give written notice (the
         "Conversion Notice") to the 

                                       12

 
         Corporation at its principal office or, at the option of the
         Corporation, at the offices of a conversion agent which the Corporation
         may designate from time to time by giving written notice of such
         designation to the holders of the 10% Preferred Stock, that the holder
         elects to convert such shares. The Conversion Notice shall be
         accompanied by the certificate or certificates representing the shares
         of the 10% Preferred Stock to be converted, duly endorsed to the
         Corporation. The Conversion Notice shall be deemed given when it is
         deposited in the United States mail with sufficient postage affixed or
         when it is delivered to the Corporation at its principal office (or to
         the offices of such conversion agent, if one be designated).


                  (4) As soon as practicable after the receipt of the Conversion
         Notice and the certificates representing the shares of the 10%
         Preferred Stock to be converted, the Corporation shall issue and shall
         deliver to the record holder of the shares so surrendered for
         conversion by mail to the address of such record holder as it appears
         on the records of the Corporation, a certificate or certificates for
         the number of shares of Common Stock issuable upon conversion of the
         shares of the 10% Preferred Stock and a residual certificate for shares
         of the 10% Preferred Stock, if any, not converted. Such conversion
         shall be deemed to have been effected on the date on which the
         Corporation (or the conversion agent, if one be designated), shall have
         received the Conversion Notice and the certificate or certificates
         representing shares of the 10% Preferred Stock to be converted, and the
         record holder shall be deemed to have become on such date the holder of
         record of the shares of Common Stock to be received upon conversion;
         provided, however, that any such surrender on any date when the stock
         transfer books of the Corporation shall be closed in accordance with
         the bylaws of the Corporation shall not be deemed to constitute the
         record holder as the holder of shares of Common Stock to be received
         upon conversion for any purpose until the close of business on the day
         succeeding the day on which such stock transfer books shall become
         open.

                  (5) The Corporation shall not be required to issue fractional
         shares of Common Stock upon conversion of shares of the 10% Preferred
         Stock. If any fractional interest in a share of Common Stock would be
         deliverable upon conversion of any shares of the 10% Preferred Stock,
         the Corporation shall make an adjustment therefor in cash at the
         current market value thereof, computed on the basis determined by the
         Corporation in its sole discretion.

                                       13

 
                             ARTICLES OF AMENDMENT
                                       OF
                           ARTICLES OF INCORPORATION
                                       OF
                          ONLINE SYSTEM SERVICES, INC.


     The undersigned, Thomas S. Plunkett, Chief Financial Officer of Online
System Services, Inc., a Colorado corporation (the "Corporation"), DOES HEREBY
CERTIFY that pursuant to actions taken by the Board of Directors on May 7, 1998
in accordance with Sections 7-106-101, 7-106-102 and 7-110-102 of the Colorado
Business Corporation Act, the following amendment was duly adopted by the Board
of Directors without shareholder approval as permitted by Section 7-106-102(4)
of the Colorado Business Corporation Act:


     ARTICLE IV of the Articles of Incorporation of the Corporation, as amended,
is further amended  by adding a new Section 6, the text of which is set forth on
Exhibit A attached hereto.


     IN WITNESS WHEREOF, the undersigned has executed these Articles of
Amendment this 22nd day of May, 1998.


                                    /s/ Thomas S. Plunkett
                                    -----------------------
                                    Thomas S. Plunkett
                                    Chief Financial Officer

                                       14

 
                                                                       EXHIBIT A

         6. Designation of Preferred Stock. The Corporation shall establish and
reserve for issuance from its 5,000,000 authorized shares of Preferred Stock a
class of convertible preferred stock consisting of 3,000 shares to be designated
as the 5% Preferred Stock (the "5% Preferred Stock"). The 5% Preferred Stock
shall have a stated value of the Liquidation Preference (as hereinafter
defined). Except as otherwise expressly stated in this Section 6, all shares of
the 5% Preferred Stock shall be identical to the shares of 10% Preferred Stock,
and the holders of 5% Preferred Stock shall be entitled to the same preferences,
limitations and relative rights as the holders of 10% Preferred Stock.

         A. Dividends.

                  (1) Holders of the 5% Preferred Stock shall be entitled to
         receive, out of funds legally available therefor, dividends at a rate
         equal to 5% (the "Dividend Rate") of the Liquidation Preference per
         share per annum (subject to appropriate adjustments in the event of any
         stock dividend, stock split, combination or other similar
         recapitalization affecting such shares), and no more, payable in
         accordance with the provisions of this Section 6. Notwithstanding the
         foregoing sentence of this Subsection A(1), in the event the
         Registration Statement (as hereinafter defined) is not declared
         effective by the Securities and Exchange Commission (the "Commission")
         within 90 days following the Initial Closing Date (as defined in that
         certain Securities Purchase Agreement (the "Securities Purchase
         Agreement"), dated as of May 22, 1998, among the Corporation, the
         purchasers named therein and West End Capital LLC), then the Dividend
         Rate shall increase to 18% until the Registration Statement is declared
         effective; provided, however, that if the Commission conducts a review
         of the Registration Statement, the Dividend Rate shall not increase
         unless it is not declared effective by the Commission within 120 days
         following the Initial Closing Date, at which time the Dividend Rate
         shall increase to 18% until the Registration Statement is declared
         effective.

                  (2) At the election of the Corporation, each dividend on 5%
         Preferred Stock shall be paid either in shares of Common Stock or in
         cash on the Delivery Date (as defined in Subsection H(2)(a) of this
         Section 6) with respect to any shares of 5% Preferred Stock which are
         the subject of a Notice of Conversion (as defined in Subsection H(2)(a)
         of this Section 6). Dividends paid in shares of Common Stock shall be
         paid (based on an assumed value of $1,000 per share) in full shares
         only, with a cash payment equal to the value of any fractional shares.
         Each dividend paid in cash shall be mailed to the holders of record of
         the 5% Preferred Stock as their names and addresses appear on the share
         register of the Corporation or at the office of the transfer agent on
         the corresponding dividend payment date. Holders of 5% Preferred Stock
         will receive written notification from the Corporation or the transfer
         agent if a dividend is paid in kind, which notification will specify
         the number of shares of Common Stock paid as a dividend and the
         recipient's aggregate holdings of Common Stock as of that dividend
         payment date and after giving effect to the dividend. All holders of
         shares of Common Stock issued as dividends shall be entitled to all of
         the rights and benefits relating to shares of Common Stock as set forth
         in the Corporation's Articles of Incorporation, as amended, and
         By-laws.

                  (3) Holders of the 5% Preferred Stock shall be entitled to
         payment of any dividends in preference and priority to any payment of
         any cash dividend on Common Stock or any other class or series of
         capital stock of the Corporation other than any other class or series
         of stock ranking senior ("Senior Preferred Stock") to the 5% Preferred
         Stock in respect of dividends, when and as declared by the Board of
         Directors of the Corporation. The rights of the holders of 5% Preferred
         Stock and 10% Preferred Stock to receive any dividends shall be equal
         in preference and priority. Dividends on the 5% Preferred Stock shall
         accrue with respect to each share of the 5% Preferred Stock from the
         date on which such share is issued and outstanding and thereafter shall
         be deemed to accrue from day to day whether or not earned or declared
         and whether or not there exists 

                                       15

 
         profits, surplus or other funds legally available for the payment of
         dividends, and shall be cumulative so that if such dividends on the 5%
         Preferred Stock shall not have been paid, or declared and set apart for
         payment, the deficiency shall be fully paid or declared and set apart
         for payment before any dividend shall be paid or declared or set apart
         for any Common Stock or other class or series of capital stock ranking
         junior to the 5% Preferred Stock (such stock being collectively
         referred to herein as the "Junior Stock") and before any purchase or
         acquisition of any Junior Stock is made by the Corporation, except the
         repurchase of Junior Stock from employees of the Corporation upon
         termination of employment. At the earlier of: (1) the redemption or
         conversion of the 5% Preferred Stock or (2) the liquidation of the
         Corporation, any accrued but undeclared dividends shall be paid to the
         holders of record of outstanding shares of the 5% Preferred Stock in
         accordance with the provisions of this Section 6. No accumulation of
         dividends on the 5% Preferred Stock shall bear interest.

         B. Liquidation, Dissolution or Winding Up.

                  (1) In the event of any voluntary or involuntary liquidation,
         dissolution or winding up of the Corporation, the holders of shares of
         the 5% Preferred Stock then outstanding shall be entitled to be paid
         out of the assets of the Corporation available for distribution to its
         stockholders, after and subject to the payment in full of all amounts
         required to be distributed to the holders of any Senior Preferred Stock
         ranking on liquidation prior and in preference to the Preferred Stock,
         but before any payment shall be made to the holders of Junior Stock by
         reason of their ownership thereof, an amount equal to $1,000 per share
         of 5% Preferred Stock (the "Liquidation Preference") plus any accrued
         but unpaid dividends (whether or not declared). The rights of the
         holders of 5% Preferred Stock and 10% Preferred Stock to receive any
         such distributions shall be equal in preference and priority. If upon
         any such liquidation, dissolution or winding up of the Corporation the
         remaining assets of the Corporation available for distribution to its
         shareholders shall be insufficient to pay the holders of shares of the
         5% Preferred Stock the full amount to which they shall be entitled, the
         holders of shares of the 5% Preferred Stock shall share ratably in any
         distribution of the remaining assets and funds of the Corporation in
         proportion to the respective amounts which would otherwise be payable
         in respect of the shares held by them upon such distribution if all
         amounts payable on or with respect to such shares were paid in full.

                  (2) After the payment of all preferential amounts required to
         be paid to the holders of the 5% Preferred Stock and the 10% Preferred
         Stock upon the dissolution, liquidation, or winding up of the
         Corporation, all of the remaining assets and funds of the Corporation
         available for distribution to its shareholders shall be distributed
         ratably among the holders of the 5% Preferred Stock and the Junior
         Stock, with each share of 5% Preferred Stock being deemed, for such
         purpose, to be equal to the number of shares of Common Stock, including
         fractions of a share, into which such share of 5% Preferred Stock is
         convertible immediately prior to the close of business on the business
         day fixed for such distribution.

         C. Voting.

                  (1) Each holder of outstanding shares of 5% Preferred Stock
         shall be entitled, at each meeting of shareholders of the Corporation
         (and with respect to written consents of shareholders in lieu of
         meetings) with respect to any and all matters presented to the
         shareholders of the Corporation for their action or consideration, to
         the number of votes equal to the number of whole shares of Common Stock
         into which the shares of 5% Preferred Stock held by such holder are
         convertible (as adjusted from time to time pursuant to Subsection H
         hereof) immediately after the close of business on the record date
         fixed for such meeting or the effective date of such written consent.
         Except as provided by law, by the provisions of Section J below, or by
         the provisions 

                                       16

 
         establishing any other series of preferred stock, holders of 5%
         Preferred Stock shall vote together with the holders Common Stock as a
         single class.

                  (2) The holders of the 5% Preferred Stock shall not be
         entitled to any rights of cumulative voting with respect to their
         shares.

         D. Preemptive Rights. No holder of Preferred Stock shall have any
preemptive or similar right to acquire any additional unissued or treasury
shares of stock or securities of any class or rights, warrants or options to
purchase stock or scrip or securities in any kind, including shares or
securities convertible into shares or carrying stock purchase warrants or
privileges.

         E. Other Securities. Subject to any limitations contained in these
Articles of Incorporation, the Board of Directors of the Corporation reserves
the right to establish additional classes and/or series of capital stock of the
Corporation and to designate the preferences, limitations and relative rights of
any such classes and/or series; provided, however, that no such class and/or
series may have preferences, limitations and relative rights which are superior
to or senior to the preferences, limitations and relative rights granted to the
holders of the 5% Preferred Stock.

         F. Capital Reorganization. If the Corporation shall at any time
hereafter subdivide or combine its outstanding shares of Common Stock, declare a
dividend payable in Common Stock, or in case of any capital reorganization or
reclassification of the shares of Common Stock of the Corporation, the number of
shares of the 5% Preferred Stock and the stated value of the 5% Preferred Stock
shall be adjusted appropriately to allow the holders of the 5% Preferred Stock,
as nearly as reasonably possible, to maintain (i) the aggregate stated value of
the 5% Preferred Stock and (ii) their pro rata interest in the Corporation and
in the Common Stock upon conversion of the 5% Preferred Stock, that each holder
had prior to any such subdivision, combination, stock dividend, reorganization
or reclassification.

         G. Optional Redemption

                  (1) At any time within the 120 days following the Initial
         Closing Date, the Corporation may, at its option, redeem all or any
         portion of the shares of 5% Preferred Stock then outstanding upon not
         less than ten (10) days' notice at a redemption price per share equal
         to (A) the quotient of (i) the Liquidation Preference per share of 5%
         Preferred Stock plus all accrued but unpaid dividends on such shares of
         5% Preferred Stock and (ii) the Conversion Price as if the 5% Preferred
         Stock has been converted on the 5% Preferred Stock Redemption Date (as
         hereinafter defined) multiplied by (B) the average Closing Bid Price
         (as hereinafter defined) of shares of Common Stock for the five (5)
         trading days immediately preceding the 5% Preferred Stock Redemption
         Date. Notwithstanding the foregoing, a redemption shall not occur
         pursuant to this Subsection G(1) with respect to any 5% Preferred Stock
         for which a holder has previously submitted a Notice of Conversion
         pursuant to Subsection H of this Section 6. For purposes of this
         Section 6, the term "Closing Bid Price" means, for any security as of
         any date, the closing bid price on the principal securities exchange or
         trading market where the Common Stock is listed or traded as reported
         by Bloomberg, L.P. ("Bloomberg") or, if applicable, the closing bid
         price of the Common Stock in the over-the- counter market on the
         electronic bulletin board for such security as reported by Bloomberg,
         or, if no closing bid price is reported for the Common Stock by
         Bloomberg, then the average of the bid prices of any market makers for
         such security as reported in the "pink sheets" by the National
         Quotation Bureau, Inc. If the Closing Bid Price of the Common Stock
         cannot be calculated on such date on any of the foregoing bases, the
         Closing Bid Price of the Common Stock on such date shall be the fair
         market value as mutually determined by the Corporation and holders of a
         majority of the outstanding shares of 5% Preferred Stock being
         converted for which the calculation of the Closing Bid Price is
         required in order to determine the Conversion Price of such shares.
         "Trading day" shall mean any day on which the Corporation's Common
         Stock is traded for any period on the principal 

                                       17

 
         securities exchange or other securities market on which the Common
         Stock is then being traded.

                  (2) Upon receipt of a notice given pursuant to Subsection
         G(1), each holder of 5% Preferred Stock shall accept its ratable
         portion (based on its holdings of 5% Preferred Stock as compared to the
         aggregate number of shares of 5% Preferred Stock then outstanding) of
         such offer by tendering such holder's shares to the Corporation for
         redemption, at an address to be set forth in such notice, at any time
         prior to 5:00 p.m. New York time on the 11th day following the mailing
         of such notice (the "5% Preferred Stock Redemption Date"). Upon receipt
         of a notice given pursuant to Subsection G(1) of this Section 6, the 5%
         Preferred Stock which is the subject of such notice may not thereafter
         be converted in accordance with Subsection H(1)(a) of this Section 6,
         unless a Notice of Conversion relating to such 5% Preferred Stock had
         previously been submitted. Within three (3) business days after the 5%
         Preferred Stock Redemption Date, the Corporation shall remit the
         applicable redemption price, calculated pursuant to Subsection G(1) of
         this Section 6, by wire transfer to each holder of the 5% Preferred
         Stock to the most recent address of each holder as set forth on the
         records of the Corporation or its transfer agent.

                  (3) Any shares of 5% Preferred Stock redeemed pursuant to this
         Subsection G or otherwise acquired by the Corporation in any manner
         whatsoever shall be canceled and shall not under any circumstances be
         reissued. The Corporation may from time to time take such appropriate
         corporate action as may be necessary to reduce accordingly the number
         of authorized shares of the Corporation's capital stock.

         H. Conversion.

                  (1) Subject to Subsection G(2) of this Section 6, the holders
         of the 5% Preferred Stock shall have conversion rights as follows (the
         "5% Preferred Stock Conversion Rights"):

                           (a) Each share of 5% Preferred Stock shall be
                  convertible, at the option of the holder thereof, at any time
                  and from time to time, into such number of fully paid and
                  nonassessable shares of Common Stock as is determined by
                  dividing $1,000, plus the amount of any accrued and unpaid
                  dividends the Corporation elects to pay in Common Stock, by
                  the Conversion Price in effect at the time of conversion. The
                  Conversion Price at which shares of Common Stock shall be
                  deliverable upon conversion of 5% Preferred Stock without the
                  payment of additional consideration by the holder thereof (the
                  "Conversion Price") shall be the lower of (i) $16.33 or (ii)
                  86% of the average Closing Bid Price of the shares of Common
                  Stock for the five (5) trading days immediately preceding the
                  5% Preferred Stock Conversion Date (as hereinafter defined).

                           (b) At any time that the number of shares of Common
                  Stock issued (A) upon conversion of the 5% Preferred Stock and
                  (B) in lieu of dividend payments on the 5% Preferred Stock,
                  shall equal 574,281 (a "Common Stock Redemption Event"), the
                  Corporation shall (x) redeem, at a price determined in
                  accordance with Subsection G(1) of this Section 6, all of the
                  outstanding 5% Preferred Stock in accordance with the
                  provisions of Subsection G(2) or (y) call a special meeting of
                  its shareholders for the purpose of approving the transactions
                  contemplated by the Securities Purchase Agreement, including
                  the issuance of the 5% Preferred Stock on the terms set forth
                  therein, together with any other approvals that shall be
                  required so as to cause the transactions contemplated by the
                  Securities Purchase Agreement to remain in compliance with the
                  Rules and Regulations of The Nasdaq Stock Market (including
                  Rule 4320 of Nasdaq's Non-Qualitative Designation Criteria in

                                       18

 
                  connection with conversions of 5% Preferred Stock; such
                  approvals are referred to herein as the "Required Approvals").
                  The Corporation shall determine within five (5) business days
                  following the receipt of a Notice of Conversion which of such
                  actions it shall take, and shall promptly furnish notice to
                  each of the holders of 5% Preferred Stock as to such
                  determination, including, if applicable, a notice of
                  redemption. In no event shall the Corporation issue shares of
                  Common Stock upon conversion of, or in lieu of interest
                  payments on, the 5% Preferred Stock, after the occurrence of a
                  Common Stock Redemption Event until the Required Approvals, if
                  any, are obtained.

                           (c) If the Corporation elects to call a special
                  meeting of its shareholders pursuant to Subsection H(1)(b) of
                  this Section 6 to obtain the Required Approvals, the
                  Corporation shall use its best efforts to obtain such Required
                  Approvals within one hundred twenty (120) days of the Initial
                  Closing Date (such one hundred twenty (120) day period is
                  referred to herein as an "Approval Period"). If the
                  Corporation does not obtain the Required Approvals within the
                  Approval Period and the Corporation receives a Notice of
                  Conversion after the termination of the Approval Period, the
                  Corporation must redeem, in accordance with this Subsection H
                  of this Section 6, any shares of 5% Preferred Stock
                  outstanding after the Corporation has issued in excess of
                  574,281 shares of Common Stock in connection with conversions
                  of the 5% Preferred Stock.

                           (d) If the Corporation elects, pursuant to this
                  Subsection H, to redeem the 5% Preferred Stock on the
                  occurrence of a Common Stock Redemption Event, it shall redeem
                  such 5% Preferred Stock at the price determined in accordance
                  with Subsection G(1) of this Section 6. If the Corporation
                  shall have elected, pursuant to this Subsection H(1), to
                  obtain the Required Approvals but shall not have done so by
                  the later of the occurrence of the Common Stock Redemption
                  Event or the expiration of the Approval Period, it shall
                  furnish a redemption notice to the Purchasers within three (3)
                  business days after the expiration of the Approval Period.

                  (2) The 5% Preferred Stock Conversion Rights shall be
         exercised as follows:

                           (a) The Corporation will permit each holder of 5%
                  Preferred Stock to exercise its right to convert the 5%
                  Preferred Stock by faxing an executed and completed notice of
                  conversion (the "Notice of Conversion") to the Corporation,
                  and delivering within three (3) business days thereafter, the
                  original Notice of Conversion (and the certificates
                  representing the related shares of 5% Preferred Stock) to the
                  Corporation by hand delivery or by express courier, duly
                  endorsed. Each date on which a Notice of Conversion is faxed
                  to and received in accordance with the provisions hereof shall
                  be deemed a "5% Preferred Stock Conversion Date." The
                  Corporation will transmit the certificates representing the
                  Common Stock issuable upon conversion of the 5% Preferred
                  Stock (together with certificates representing the related
                  shares of 5% Preferred Stock not so converted and, if
                  applicable, a check representing any fraction of a share not
                  converted) to such holder via express courier as soon as
                  practicable, but in all events no later than the later to
                  occur of (the "Delivery Date") (i) three (3) business days
                  after the 5% Preferred Stock Conversion Date, or (ii) three
                  (3) business days after receipt by the Corporation of the
                  original Notice of Conversion (and the certificates
                  representing the related shares of 5% Preferred Stock). For
                  purposes of this Section 6, such conversion of the 5%
                  Preferred Stock shall be deemed to have been made immediately
                  prior to the close of business on the 5% Preferred Stock
                  Conversion Date.

                                       19

 
                           (b) In lieu of delivering physical certificates
                  representing the Common Stock issuable upon the conversion of
                  the 5% Preferred Stock, provided that the Corporation's
                  transfer agent is participating in the Depository Trust
                  Corporation ("DTC") Fast Automated Securities Transfer
                  program, on the written request of a holder of 5% Preferred
                  Stock who shall have previously instructed such holder's prime
                  broker to confirm such request to the Corporation's transfer
                  agent, the Corporation shall use commercially reasonable
                  efforts to cause its transfer agent to electronically transmit
                  such Common Stock to such holder by crediting the account of
                  the holder's prime broker with DTC through its Deposit
                  Withdrawal Agent Commission system no later than the
                  applicable Delivery Date.

                           (c) The Corporation will at all times have authorized
                  and reserved for the purpose of issuance a sufficient number
                  of shares of Common Stock to provide for the conversion of the
                  5% Preferred Stock. The Corporation will use its best efforts
                  at all times to maintain a number of shares of Common Stock so
                  reserved for issuance that is no less than one and one-half
                  (1.5) times the number that is then actually issuable upon the
                  conversion of the 5% Preferred Stock, the exercise of the
                  Warrants issued pursuant to the Securities Purchase Agreement
                  and the maximum number of shares of Additional Common Stock
                  (as defined in the Securities Purchase Agreement) which may be
                  issued in accordance with the Securities Purchase Agreement.
                  Before taking any action which would cause an adjustment
                  reducing the Conversion Price below the established par value
                  of the shares of Common Stock issuable upon conversion of the
                  5% Preferred Stock, the Corporation will take any corporate
                  action which may, in the opinion of its counsel, be necessary
                  in order that the Corporation may validly and legally issue
                  fully paid and nonassessable shares of Common Stock at such
                  adjusted Conversion Price.

                           (d) All shares of 5% Preferred Stock, which shall
                  have been surrendered for conversion as herein provided shall
                  no longer be deemed to be outstanding, and all rights with
                  respect to such shares, including the rights, if any, to
                  receive dividends, notices and to vote, shall immediately
                  cease and terminate on the 5% Preferred Stock Conversion Date,
                  except only the right of the holders thereof to receive shares
                  of Common Stock in exchange therefor. Any shares of 5%
                  Preferred Stock so converted shall be retired and canceled and
                  shall not be reissued, and the Corporation may from time to
                  time take such appropriate action as may be necessary to
                  reduce the number of shares of authorized 5% Preferred Stock
                  accordingly.

                  (3) In the event of a liquidation of the Corporation, the 5%
         Preferred Stock Conversion Rights shall terminate at the close of
         business on the first full day preceding the date fixed for the payment
         of any amounts distributable on liquidation to the holders of the 5%
         Preferred Stock.

                  (4) If the conversion is in connection with an underwritten
         offer of securities registered pursuant to the Securities Act of 1933,
         as amended, the conversion may, at the option of any holder tendering
         5% Preferred Stock for conversion, be conditioned upon the closing with
         the underwriter of the sale of securities pursuant to such offering, in
         which event the person(s) entitled to receive the Common Stock issuable
         upon such conversion of the 5% Preferred Stock shall not be deemed to
         have converted such 5% Preferred Stock until immediately prior to the
         closing of the sale of securities.

                  (5) At no time shall any holder of the 5% Preferred Stock
         convert such amount of 5% Preferred Stock as shall result in such
         Purchaser's ownership, after such conversion, exceeding 9.9% of the
         Corporation's outstanding Common Stock.

                                       20

 
                  (6) No fractional shares of Common Stock shall be issued upon
         conversion of the Preferred Stock. In lieu of fractional shares, the
         Corporation shall pay cash equal to such fraction multiplied by the
         then effective and applicable Conversion Price.

                  (7) The Corporation will not, by amendment of its Articles of
         Incorporation or through any reorganization, transfer of assets,
         consolidation, merger, dissolution, issue or sale of securities or any
         other voluntary action, avoid or seek to avoid the observance or
         performance of any of the terms to be observed or performed under this
         Subsection H by the Corporation, but will at all times in good faith
         assist in the carrying out of all the provisions of this Subsection H
         and in the taking of all such action as may be necessary or appropriate
         in order to protect the 5% Preferred Stock Conversion Rights of the
         holders of the 5% Preferred Stock against impairment.

                  (8) In the event (a) that the Corporation declares a dividend
         (or any other distribution) on its Common Stock payable in Common Stock
         or other securities of the Corporation, (b) that the Corporation
         subdivides or combines its outstanding shares of Common Stock, (c) of
         any reclassification of the Common Stock of the Corporation (other than
         a subdivision or combination of its outstanding shares of Common Stock
         or a stock dividend or stock distribution thereon), (d) of any
         consolidation or merger of the Corporation into or with another
         corporation, (e) of the sale of all or substantially all of the assets
         of the Corporation, or (f) of the involuntary or voluntary dissolution,
         liquidation or winding up of the Corporation, then the Corporation
         shall cause to be filed at its principal office or at the office of the
         transfer agent of the Preferred Stock, and shall cause to be mailed to
         each holder of the Preferred Stock at their last address as shown on
         the records of the Corporation or such transfer agent, at least ten
         (10) days prior to the record date specified in (i) below or twenty
         (20) days before the date specified in (ii) below, a notice stating

                           (i) the record date of such dividend, distribution,
                  subdivision or combination, or, if a record is not to be
                  taken, the date as of which the holders of Common Stock of
                  record to be entitled to such dividend, distribution,
                  subdivision or combination are to be determined, or

                           (ii) the date on which such reclassification,
                  consolidation, merger, sale, dissolution, liquidation or
                  winding up is expected to become effective, and the date as of
                  which it is expected that holders of Common Stock of record
                  shall be entitled to exchange their shares of Common Stock for
                  securities or other property deliverable upon such
                  reclassification, consolidation, merger, sale, dissolution or
                  winding up.

         I. Sinking Fund. There shall be no sinking fund for the payment of
dividends, or liquidation preferences on the 5% Preferred Stock or the
redemption of any shares thereof.

         J. Amendment. This Section 6 constitutes an agreement between the
Corporation and the holders of the 5% Preferred Stock. The Corporation shall not
amend this Section 6 or alter or repeal the preferences, rights, powers or other
terms of the 5% Preferred Stock so as to affect adversely the 5% Preferred
Stock, without the written consent or affirmative vote of the holders of at
least sixty-six and two-thirds percent (662/3%) of the then outstanding shares
of 5% Preferred Stock, given in writing or by vote at a meeting, consenting or
voting (as the case may be) separately as a class.

                                       21

 
                             ARTICLES OF AMENDMENT
                                       OF
                           ARTICLES OF INCORPORATION
                                       OF
                          ONLINE SYSTEM SERVICES, INC.


     The undersigned, Thomas S. Plunkett, Chief Financial Officer of Online
System Services, Inc., a Colorado corporation (the "Corporation"), DOES HEREBY
CERTIFY that pursuant to actions taken in accordance with Section 7-110-103 of
the Colorado Business Corporation Act, the amendment set forth below was duly
adopted by the shareholders of the Corporation on July 30, 1998.  The
undersigned further certifies that the number of votes cast for the amendment by
each voting group entitled to vote separately on the amendment was sufficient
for approval by that voting group.


     ARTICLE IV, Section 1 of the Articles of Incorporation of the Corporation
is amended and replaced in its entirety to read as follows:

          1.  Authorized Shares.  The aggregate number of shares that the
     Corporation has authority to issue is 25,000,000.  The shares are
     classified in two classes, consisting of 20,000,000 shares of Common Stock,
     no par value, and 5,000,000 shares of Preferred Stock, with such par value
     as the Board of Directors of the Corporation may designate.  The Board of
     Directors of the Corporation is authorized to establish one or more series
     of Preferred Stock, setting forth the designation of each such series, and
     fixing the preferences, limitations and relative rights of each such series
     of Preferred Stock.


     IN WITNESS WHEREOF, the undersigned has executed these Articles of
Amendment this 19th day of August, 1998.


                                    /s/ Thomas S. Plunkett
                                    -----------------------
                                    Thomas S. Plunkett
                                    Chief Financial Officer

                                       22

 
                             ARTICLES OF AMENDMENT
                                       OF
                           ARTICLES OF INCORPORATION
                                       OF
                          ONLINE SYSTEM SERVICES, INC.


     The undersigned, Thomas S. Plunkett, Chief Financial Officer of Online
System Services, Inc., a Colorado corporation (the "Corporation"), DOES HEREBY
CERTIFY that pursuant to actions taken by the Board of Directors on November 9,
1998 in accordance with Sections 7-106-101, 7-106-102 and 7-110-102 of the
Colorado Business Corporation Act, the following amendment was duly adopted by
the Board of Directors without shareholder approval as permitted by Section 7-
106-102(4) of the Colorado Business Corporation Act:


     ARTICLE IV of the Articles of Incorporation of the Corporation, as amended,
is further amended  by adding a new Section 7, the text of which is set forth on
Exhibit A attached hereto.


     IN WITNESS WHEREOF, the undersigned has executed these Articles of
Amendment this 10th day of November, 1998.


                                    /s/ Thomas S. Plunkett
                                    -----------------------
                                    Thomas S. Plunkett
                                    Chief Financial Officer

                                       23

 
                                   EXHIBIT A

     7.   Designation of Preferred Stock.  The Corporation shall establish and
reserve for issuance from its 5,000,000 authorized shares of Preferred Stock a
class of convertible preferred stock consisting of 1,400 shares to be designated
as the Series A Preferred Stock (the "Series A Preferred Stock").  The Series A
Preferred Stock shall have a stated value of the Liquidation Preference (as
hereinafter defined).  Except as otherwise expressly stated in this Section 7,
all shares of the Series A Preferred Stock shall be identical to the shares of
5% Preferred Stock and 10% Preferred Stock, and the holders of Series A
Preferred Stock shall be entitled to the same preferences, limitations and
relative rights as the holders of 5% Preferred Stock and 10% Preferred Stock.

         A. Dividends.

                  (1) Holders of the Series A Preferred Stock shall be entitled
         to receive, out of funds legally available therefor, dividends at a
         rate equal to 5% (the "Dividend Rate") of the Liquidation Preference
         per share per annum (subject to appropriate adjustments in the event of
         any stock dividend, stock split, combination or other similar
         recapitalization affecting such shares), and no more, payable in
         accordance with the provisions of this Section 7.

                  (2) At the election of the Corporation, each dividend on
         Series A Preferred Stock shall be paid either in shares of Common Stock
         or in cash on the Delivery Date (as defined in Subsection H(2)(a) of
         this Section 7) with respect to any shares of Series A Preferred Stock
         which are the subject of a Notice of Conversion (as defined in
         Subsection H(2) of this Section 7). Dividends paid in shares of Common
         Stock shall be paid (based on an assumed value of $1,000 per share) in
         full shares only, with a cash payment equal to the value of any
         fractional shares. Each dividend paid in cash shall be mailed to the
         holders of record of the Series A Preferred Stock as their names and
         addresses appear on the share register of the Corporation or at the
         office of the transfer agent on the corresponding dividend payment
         date. Holders of Series A Preferred Stock will receive written
         notification from the Corporation or the transfer agent if a dividend
         is paid in kind, which notification will specify the number of shares
         of Common Stock paid as a dividend and the recipient's aggregate
         holdings of Common Stock as of that dividend payment date and after
         giving effect to the dividend. All holders of shares of Common Stock
         issued as dividends shall be entitled to all of the rights and benefits
         relating to shares of Common Stock as set forth in the Corporation's
         Articles of Incorporation, as amended, and By-laws.

                  (3) Holders of the Series A Preferred Stock shall be entitled
         to payment of any dividends in preference and priority to any payment
         of any cash dividend on Common Stock or any other class or series of
         capital stock of the Corporation other than any other class or series
         of stock ranking senior ("Senior Preferred Stock") to the Series A
         Preferred Stock in respect of dividends, when and as declared by the
         Board of Directors of the Corporation. The rights of the holders of
         Series A Preferred Stock, 5% Preferred Stock and 10% Preferred Stock to
         receive any dividends shall be equal in preference and priority.
         Dividends on the Series A Preferred Stock shall accrue with respect to
         each share of the Series A Preferred Stock from the date on which such
         share is issued and outstanding and thereafter shall be deemed to
         accrue from day to day whether or not earned or declared and whether or
         not there exists profits, surplus or other funds legally available for
         the payment of dividends, and shall be cumulative so that if such
         dividends on the Series A Preferred Stock shall not have been paid, or
         declared and set apart for payment, the deficiency shall be fully paid
         or declared and set apart for payment before any dividend shall be paid
         or declared or set apart for any Common Stock or other class or series
         of capital stock ranking junior to the Series A Preferred Stock (such
         stock being collectively referred to herein as the "Junior Stock") and
         before any purchase or acquisition of any Junior Stock is made by the
         Corporation, except the repurchase of Junior Stock from employees of
         the Corporation upon termination of employment. At 

                                       24

 
         the earlier of: (1) the redemption or conversion of the Series A
         Preferred Stock or (2) the liquidation of the Corporation, any accrued
         but undeclared dividends shall be paid to the holders of record of
         outstanding shares of the Series A Preferred Stock in accordance with
         the provisions of this Section 7. No accumulation of dividends on the
         Series A Preferred Stock shall bear interest.

         B. Liquidation, Dissolution or Winding Up.

                  (1) In the event of any voluntary or involuntary liquidation,
         dissolution or winding up of the Corporation, the holders of shares of
         the Series A Preferred Stock then outstanding shall be entitled to be
         paid out of the assets of the Corporation available for distribution to
         its stockholders, after and subject to the payment in full of all
         amounts required to be distributed to the holders of any Senior
         Preferred Stock ranking on liquidation prior and in preference to the
         Preferred Stock, but before any payment shall be made to the holders of
         Junior Stock by reason of their ownership thereof, an amount equal to
         $1,000 per share of Series A Preferred Stock (the "Liquidation
         Preference") plus any accrued but unpaid dividends (whether or not
         declared). The rights of the holders of Series A Preferred Stock, 5%
         Preferred Stock and 10% Preferred Stock to receive any such
         distributions shall be equal in preference and priority. If upon any
         such liquidation, dissolution or winding up of the Corporation the
         remaining assets of the Corporation available for distribution to its
         shareholders shall be insufficient to pay the holders of shares of the
         Series A Preferred Stock the full amount to which they shall be
         entitled, the holders of shares of the Series A Preferred Stock shall
         share ratably in any distribution of the remaining assets and funds of
         the Corporation in proportion to the respective amounts which would
         otherwise be payable in respect of the shares held by them upon such
         distribution if all amounts payable on or with respect to such shares
         were paid in full.

                  (2) After the payment of all preferential amounts required to
         be paid to the holders of the Series A Preferred Stock, 5% Preferred
         Stock and the 10% Preferred Stock upon the dissolution, liquidation, or
         winding up of the Corporation, all of the remaining assets and funds of
         the Corporation available for distribution to its shareholders shall be
         distributed ratably among the holders of the Series A Preferred Stock,
         5% Preferred Stock and the Junior Stock, with each share of Series A
         Preferred Stock being deemed, for such purpose, to be equal to the
         number of shares of Common Stock, including fractions of a share, into
         which such share of Series A Preferred Stock and 5% Preferred Stock are
         convertible immediately prior to the close of business on the business
         day fixed for such distribution.

         C. Voting.

                  (1) Each holder of outstanding shares of Series A Preferred
         Stock shall be entitled, at each meeting of shareholders of the
         Corporation (and with respect to written consents of shareholders in
         lieu of meetings) with respect to any and all matters presented to the
         shareholders of the Corporation for their action or consideration, to
         the number of votes equal to the number of whole shares of Common Stock
         into which the shares of Series A Preferred Stock held by such holder
         are convertible (as adjusted from time to time pursuant to Subsection H
         hereof) immediately after the close of business on the record date
         fixed for such meeting or the effective date of such written consent.
         Except as provided by law, by the provisions of Section J below, or by
         the provisions establishing any other series of preferred stock,
         holders of Series A Preferred Stock shall vote together with the
         holders Common Stock as a single class.

                  (2) The holders of the Series A Preferred Stock shall not be
         entitled to any rights of cumulative voting with respect to their
         shares.

         D. Preemptive Rights. No holder of Preferred Stock shall have any
preemptive or similar right to acquire any additional unissued or treasury
shares of stock or securities of any 

                                       25

 
class or rights, warrants or options to purchase stock or scrip or securities in
any kind,  including  shares or securities  convertible  into shares or carrying
stock purchase warrants or privileges.

         E. Other Securities. Subject to any limitations contained in these
Articles of Incorporation, the Board of Directors of the Corporation reserves
the right to establish additional classes and/or series of capital stock of the
Corporation and to designate the preferences, limitations and relative rights of
any such classes and/or series; provided, however, that no such class and/or
series may have preferences, limitations and relative rights which are superior
to or senior to the preferences, limitations and relative rights granted to the
holders of the Series A Preferred Stock.

         F. Capital Reorganization. If the Corporation shall at any time
hereafter subdivide or combine its outstanding shares of Common Stock, declare a
dividend payable in Common Stock, or in case of any capital reorganization or
reclassification of the shares of Common Stock of the Corporation, the number of
shares of the Series A Preferred Stock and the stated value of the Series A
Preferred Stock shall be adjusted appropriately to allow the holders of the
Series A Preferred Stock, as nearly as reasonably possible, to maintain (i) the
aggregate stated value of the Series A Preferred Stock and (ii) their pro rata
interest in the Corporation and in the Common Stock upon conversion of the
Series A Preferred Stock, that each holder had prior to any such subdivision,
combination, stock dividend, reorganization or reclassification.

         G. Optional Redemption

                  (1) At any time within the 90 days following November 9, 1998,
         the Corporation may, at its option, redeem all or any portion of the
         shares of Series A Preferred Stock then outstanding upon not less than
         thirty (30) days' written notice at a redemption price per share equal
         to the Liquidation Preference of the Series A Preferred Stock plus any
         accrued but unpaid dividends (whether or not declared); provided, that
         if at the time of the notice of any such redemption, the Registration
         Statement to be filed by the Corporation pursuant to Section 2(a) of
         that certain Registration Rights Agreement dated November 9, 1998,
         between the Corporation and Archer Investors LLC has not been declared
         effective by the Securities and Exchange Commission and remains
         effective until the Series A Preferred Stock Redemption Date, the
         redemption price per share shall be equal to 115% of the Liquidation
         Preference of the Series A Preferred Stock plus any accrued but unpaid
         dividends (whether or not declared). Notwithstanding the foregoing, a
         redemption shall not occur pursuant to this Subsection G(1) with
         respect to any Series A Preferred Stock for which a holder has
         previously submitted a Notice of Conversion pursuant to Subsection H of
         this Section 7. For purposes of these Articles of Amendment, the term
         "Closing Bid Price" means, for any security as of any date, the closing
         bid price on the principal securities exchange or trading market where
         the Common Stock is listed or traded as reported by Bloomberg, L.P.
         ("Bloomberg") or, if applicable, the closing bid price of the Common
         Stock in the over-the-counter market on the electronic bulletin board
         for such security as reported by Bloomberg, or, if no closing bid price
         is reported for the Common Stock by Bloomberg, then the average of the
         bid prices of any market makers for such security as reported in the
         "pink sheets" by the National Quotation Bureau, Inc. If the Closing Bid
         Price of the Common Stock can not be calculated on such date on any of
         the foregoing bases, the Closing Bid Price of the Common Stock on such
         date shall be the fair market value as mutually determined by the
         Corporation and the holders of a majority of the outstanding shares of
         Series A Preferred Stock being converted for which the calculation of
         the Closing Bid Price is required in order to determine the Conversion
         Price of such shares. "Trading day" shall mean any day on which the
         Corporation's Common Stock is traded for any period on the principal
         securities exchange or other securities market on which the Common
         Stock is then being traded. 

                  (2) Upon receipt of a notice given pursuant to Subsection
         G(1), each holder of Series A Preferred Stock shall have thirty days to
         decide whether to accept its ratable portion (based on its holdings of
         Series A Preferred Stock as compared to the 

                                       26

 
         aggregate number of shares of Series A Preferred Stock then
         outstanding) of such offer by tendering such holder's shares to the
         Corporation for redemption, at an address to be set forth in such
         notice, at any time prior to 5:00 p.m. New York time on the 30th day
         following the mailing of such notice (the "Series A Preferred Stock
         Redemption Date") or to convert all or a portion of the Series A
         Preferred Stock. Notwithstanding the foregoing, nothing herein shall
         limit the rights of the holders of the Series A Preferred Stock to
         convert the Series A Preferred Stock in whole or in part, prior to the
         Series A Preferred Stock Redemption Date. Within three (3) business
         days after the Series A Preferred Stock Redemption Date, the
         Corporation shall remit the applicable redemption price, calculated
         pursuant to Subsection G(1) of this Section 7, by wire transfer to each
         holder of the Series A Preferred Stock to the most recent address of
         each holder as set forth on the records of the Corporation or its
         transfer agent.

                  (3) Any shares of Series A Preferred Stock redeemed pursuant
         to this Subsection G or otherwise acquired by the Corporation in any
         manner whatsoever shall be canceled and shall not under any
         circumstances be reissued. The Corporation may from time to time take
         such appropriate corporate action as may be necessary to reduce
         accordingly the number of authorized shares of the Corporation's
         capital stock.

         H. Conversion.

                  (1) Subject to Subsection G(2) of this Section 7, the holders
         of the Series A Preferred Stock shall have conversion rights as follows
         (the "Series A Preferred Stock Conversion Rights"):

                           (a) Each share of Series A Preferred Stock shall be
                  convertible, at the option of the holder thereof, at any time
                  and from time to time, into such number of fully paid and
                  nonassessable shares of Common Stock as is determined by
                  dividing $1,000, plus the amount of any accrued and unpaid
                  dividends the Corporation elects to pay in Common Stock, by
                  the Conversion Price in effect at the time of conversion. The
                  Conversion Price at which shares of Common Stock shall be
                  deliverable upon conversion of Series A Preferred Stock
                  without the payment of additional consideration by the holder
                  thereof (the "Conversion Price") shall be the lower of (i)
                  105% of the average Closing Bid Price of the shares of Common
                  Stock for the five (5) trading days between November 2 through
                  November 6 ($5.71) or (ii) 80% of the average Closing Bid
                  Price of the shares of Common Stock for any five (5)
                  consecutive trading days during the twenty (20) consecutive
                  trading days immediately preceding the Series A Preferred
                  Stock Conversion Date (as hereinafter defined).

                           (b) At any time that the number of shares of Common
                  Stock issued (A) upon conversion of the Series A Preferred
                  Stock and (B) in lieu of dividend payments on the Series A
                  Preferred Stock, shall equal 630,000 (a "Common Stock
                  Redemption Event"), the Corporation shall (x) redeem, at a
                  price determined in accordance with Subsection G(1) of this
                  Section 7, all of the outstanding Series A Preferred Stock in
                  accordance with the provisions of Subsection G(2) or (y) call
                  a special meeting of its shareholders for the purpose of
                  approving the transactions contemplated by the Securities
                  Purchase Agreement, including the issuance of the Series A
                  Preferred Stock on the terms set forth therein, together with
                  any other approvals that shall be required so as to cause the
                  transactions contemplated by the Securities Purchase Agreement
                  to remain in compliance with the Rules and Regulations of The
                  Nasdaq Stock Market (including Rule 4320 of Nasdaq's Non-
                  Qualitative Designation Criteria in connection with
                  conversions of Series A Preferred Stock; such approvals are
                  referred to herein as the "Required Approvals"). The
                  Corporation shall determine within five (5) business days
                  following the receipt of a Notice of Conversion which of such
                  actions it shall take, and shall promptly furnish notice 

                                       27

 
                  to each of the holders of Series A Preferred Stock as to such
                  determination, including, if applicable, a notice of
                  redemption. In no event shall the Corporation issue shares of
                  Common Stock upon conversion of, or in lieu of interest
                  payments on, the Series A Preferred Stock, after the
                  occurrence of a Common Stock Redemption Event until the
                  Required Approvals, if any, are obtained.

                           (c) If the Corporation elects to call a special
                  meeting of its shareholders pursuant to Subsection H(1)(b) of
                  this Section 7 to obtain the Required Approvals, the
                  Corporation shall use its best efforts to obtain such Required
                  Approvals within thirty (30) days of the Common Stock
                  Redemption Event (such thirty (30) day period is referred to
                  herein as an "Approval Period"). If the Corporation does not
                  obtain the Required Approvals within the Approval Period and
                  the Corporation receives a Notice of Conversion after the
                  termination of the Approval Period, the Corporation must
                  redeem, in accordance with this Subsection H of this Section
                  7, any shares of Series A Preferred Stock outstanding after
                  the Corporation has issued in excess of 630,000 shares of
                  Common Stock in connection with conversions of the Series A
                  Preferred Stock.

                           (d) If the Corporation elects, pursuant to this
                  Subsection H, to redeem the Series A Preferred Stock on the
                  occurrence of a Common Stock Redemption Event, it shall redeem
                  such Series A Preferred Stock at the price determined in
                  accordance with Subsection G(1) of this Section 7. If the
                  Corporation shall have elected, pursuant to this Subsection
                  H(1), to obtain the Required Approvals but shall not have done
                  so by the later of the occurrence of the Common Stock
                  Redemption Event or the expiration of the Approval Period, it
                  shall furnish a redemption notice to the Purchasers within
                  three (3) business days after the expiration of the Approval
                  Period.

                  (2) The Series A Preferred Stock Conversion Rights shall be
         exercised as follows:

                           (a) The Corporation will permit each holder of Series
                  A Preferred Stock to exercise its right to convert the Series
                  A Preferred Stock by faxing an executed and completed notice
                  of conversion (the "Notice of Conversion") to the Corporation,
                  and delivering within three (3) business days thereafter, the
                  original Notice of Conversion (and the certificates
                  representing the related shares of Series A Preferred Stock)
                  to the Corporation by hand delivery or by express courier,
                  duly endorsed. Each date on which a Notice of Conversion is
                  faxed to and received in accordance with the provisions hereof
                  shall be deemed a "Series A Preferred Stock Conversion Date."
                  The Corporation will transmit the certificates representing
                  the Common Stock issuable upon conversion of the Series A
                  Preferred Stock (together with certificates representing the
                  related shares of Series A Preferred Stock not so converted
                  and, if applicable, a check representing any fraction of a
                  share not converted) to such holder via express courier as
                  soon as practicable, but in all events no later than the later
                  to occur of (the "Delivery Date") (i) three (3) business days
                  after the Series A Preferred Stock Conversion Date, or (ii)
                  three (3) business days after receipt by the Corporation of
                  the original Notice of Conversion (and the certificates
                  representing the related shares of Series A Preferred Stock).
                  For purposes of this Section 7, such conversion of the Series
                  A Preferred Stock shall be deemed to have been made
                  immediately prior to the close of business on the Series A
                  Preferred Stock Conversion Date.

                           (b) In lieu of delivering physical certificates
                  representing the Common Stock issuable upon the conversion of
                  the Series A Preferred Stock, provided that the Corporation's
                  transfer agent is participating in the Depository 

                                       28

 
                  Trust Corporation ("DTC") Fast Automated Securities Transfer
                  program, on the written request of a holder of Series A
                  Preferred Stock who shall have previously instructed such
                  holder's prime broker to confirm such request to the
                  Corporation's transfer agent, the Corporation shall use
                  commercially reasonable efforts to cause its transfer agent to
                  electronically transmit such Common Stock to such holder by
                  crediting the account of the holder's prime broker with DTC
                  through its Deposit Withdrawal Agent Commission system no
                  later than the applicable Delivery Date.

                           (c) The Corporation will at all times have authorized
                  and reserved for the purpose of issuance a sufficient number
                  of shares of Common Stock to provide for the conversion of the
                  Series A Preferred Stock. The Corporation will use its best
                  efforts at all times to maintain a number of shares of Common
                  Stock so reserved for issuance that is no less than one and
                  one-half (1.5) times the number that is then actually issuable
                  upon the conversion of the Series A Preferred Stock and the
                  exercise of the Warrants issued pursuant to that certain
                  Securities Purchase Agreement (the "Securities Purchase
                  Agreement") dates as of November 9, 1998, between the
                  Corporation and the purchasers named therein. Before taking
                  any action which would cause an adjustment reducing the
                  Conversion Price below the established par value of the shares
                  of Common Stock issuable upon conversion of the Series A
                  Preferred Stock, the Corporation will take any corporate
                  action which may, in the opinion of its counsel, be necessary
                  in order that the Corporation may validly and legally issue
                  fully paid and nonassessable shares of Common Stock at such
                  adjusted Conversion Price.

                           (d) All shares of Series A Preferred Stock, which
                  shall have been surrendered for conversion as herein provided
                  shall no longer be deemed to be outstanding, and all rights
                  with respect to such shares, including the rights, if any, to
                  receive dividends, notices and to vote, shall immediately
                  cease and terminate on the Series A Preferred Stock Conversion
                  Date, except only the right of the holders thereof to receive
                  shares of Common Stock in exchange therefor. Any shares of
                  Series A Preferred Stock so converted shall be retired and
                  canceled and shall not be reissued, and the Corporation may
                  from time to time take such appropriate action as may be
                  necessary to reduce the number of shares of authorized Series
                  A Preferred Stock accordingly.

                  (3) In the event of a liquidation of the Corporation, the
         Series A Preferred Stock Conversion Rights shall terminate at the close
         of business on the first full day preceding the date fixed for the
         payment of any amounts distributable on liquidation to the holders of
         the Series A Preferred Stock.

                  (4) If the conversion is in connection with an underwritten
         offer of securities registered pursuant to the Securities Act of 1933,
         as amended, the conversion may, at the option of any holder tendering
         Series A Preferred Stock for conversion, be conditioned upon the
         closing with the underwriter of the sale of securities pursuant to such
         offering, in which event the person(s) entitled to receive the Common
         Stock issuable upon such conversion of the Series A Preferred Stock
         shall not be deemed to have converted such Series A Preferred Stock
         until immediately prior to the closing of the sale of securities.

                  (5) At no time shall any holder (including any of its
         affiliates) of the Series A Preferred Stock convert such amount of
         Series A Preferred Stock as shall result in such Purchaser's (together
         with its affiliate's) ownership, after such conversion, exceeding 9.9%
         of the Corporation's outstanding Common Stock.

                                       29

 
                  (6) No fractional shares of Common Stock shall be issued upon
         conversion of the Preferred Stock. In lieu of fractional shares, the
         Corporation shall pay cash equal to such fraction multiplied by the
         then effective and applicable Conversion Price.

                  (7) The Corporation will not, by amendment of its Articles of
         Incorporation or through any reorganization, transfer of assets,
         consolidation, merger, dissolution, issue or sale of securities or any
         other voluntary action, avoid or seek to avoid the observance or
         performance of any of the terms to be observed or performed under this
         Subsection H by the Corporation, but will at all times in good faith
         assist in the carrying out of all the provisions of this Subsection H
         and in the taking of all such action as may be necessary or appropriate
         in order to protect the Series A Preferred Stock Conversion Rights of
         the holders of the Series A Preferred Stock against impairment.

                  (8) In the event (a) that the Corporation declares a dividend
         (or any other distribution) on its Common Stock payable in Common Stock
         or other securities of the Corporation, (b) that the Corporation
         subdivides or combines its outstanding shares of Common Stock, (c) of
         any reclassification of the Common Stock of the Corporation (other than
         a subdivision or combination of its outstanding shares of Common Stock
         or a stock dividend or stock distribution thereon), (d) of any
         consolidation or merger of the Corporation into or with another
         corporation, (e) of the sale of all or substantially all of the assets
         of the Corporation, or (f) of the involuntary or voluntary dissolution,
         liquidation or winding up of the Corporation, then the Corporation
         shall cause to be filed at its principal office or at the office of the
         transfer agent of the Preferred Stock, and shall cause to be mailed to
         each holder of the Preferred Stock at their last address as shown on
         the records of the Corporation or such transfer agent, at least ten
         (10) days prior to the record date specified in (i) below or twenty
         (20) days before the date specified in (ii) below, a notice stating

                           (i) the record date of such dividend, distribution,
                  subdivision or combination, or, if a record is not to be
                  taken, the date as of which the holders of Common Stock of
                  record to be entitled to such dividend, distribution,
                  subdivision or combination are to be determined, or

                           (ii) the date on which such reclassification,
                  consolidation, merger, sale, dissolution, liquidation or
                  winding up is expected to become effective, and the date as of
                  which it is expected that holders of Common Stock of record
                  shall be entitled to exchange their shares of Common Stock for
                  securities or other property deliverable upon such
                  reclassification, consolidation, merger, sale, dissolution or
                  winding up.

         I. Sinking Fund. There shall be no sinking fund for the payment of
dividends, or liquidation preferences on the Series A Preferred Stock or the
redemption of any shares thereof.

         J. Amendment. This Section 7 constitutes an agreement between the
Corporation and the holders of the Series A Preferred Stock. The Corporation
shall not amend this Section 7 or alter or repeal the preferences, rights,
powers or other terms of the Series A Preferred Stock so as to affect adversely
the Series A Preferred Stock, without the written consent or affirmative vote of
the holders of at least sixty-six and two- thirds percent (662/3%) of the then
outstanding shares of Series A Preferred Stock, given in writing or by vote at a
meeting, consenting or voting (as the case may be) separately as a class.

                                       30