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                                                                    EXHIBIT 99.5

                     SALES, CUSTOMER SERVICE TALKING POINTS
                             AUDIENCE: ALL CUSTOMERS

VISION
The proposed acquisition of NewsEdge Corporation underscores The Thomson
Corporation commitment to provide the broadest and most powerful e-information
solutions to legal, regulatory, government, corporate, financial and other
professional markets, and enhances the Thomson position in the business news and
corporate market segments.

PRODUCT, MARKET STRATEGY
NewsEdge is seen as a key to supporting the Thomson strategy of integrating its
information and technology tools within the daily work processes of its
customers.

NewsEdge's unique strength in developing enterprise content and decision-support
solutions helps its customers more easily navigate and unlock the optimal value
of all of their information assets. NewsEdge products also complement core
Thomson Legal & Regulatory primary and secondary legal and regulatory products
and services.

Dialog and NewsEdge are viewed as complementary businesses. The companies share
some of the same target markets, such as large companies and
information-intensive organizations. But the principal services provided -
NewsEdge's news and current awareness and the vast Dialog collection of
essential information - are different.

Dialog and NewsEdge sales, marketing, customer service and billing functions
will operate independently. The acquisition should not impact NewsEdge's
relationship with customers.

OPERATIONS
Thomson Legal & Regulatory and NewsEdge are expected to realize important
synergies in technology and product development; NewsEdge's strength in the
corporate market also will enhance Thomson Legal & Regulatory marketing efforts
with this important customer group.

As part of the Thomson Legal & Regulatory market group, NewsEdge will have
access to broader resources to support its growth, product-development and
marketing efforts.

ORGANIZATIONAL STRUCTURE
NewsEdge will operate as a stand-alone business within the Thomson Legal &
Regulatory market group, aligned with Dialog. The core senior management team
will remain with NewsEdge, and NewsEdge President and CEO Clifford Pollan will
report to Roy Martin, president and CEO of Dialog.

THIS COMMUNICATION IS FOR INFORMATIONAL PURPOSES ONLY. IT DOES NOT CONSTITUTE AN
OFFER TO PURCHASE SHARES OF NEWSEDGE OR A SOLICITATION/RECOMMENDATION STATEMENT
UNDER THE RULES AND REGULATIONS OF THE SECURITIES AND EXCHANGE COMMISSION. WE
URGE ALL INVESTORS AND SECURITY-HOLDERS OF NEWSEDGE TO READ THOMSON'S TENDER
OFFER STATEMENT AND NEWSEDGE'S

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SOLICITATION/RECOMMENDATION STATEMENT WHEN THEY ARE FILED WITH THE SECURITIES
AND EXCHANGE COMMISSION AS THEY BECOME AVAILABLE. THEY WILL CONTAIN IMPORTANT
INFORMATION AND MAY BE OBTAINED FROM THE SECURITIES AND EXCHANGE COMMISSION FREE
AT WWW.SEC.GOV.