<Page>
EXHIBIT 99.01
CITIGROUP - FINANCIAL HIGHLIGHTS(1)
($ IN MILLIONS, EXCEPT PER SHARE AMOUNTS)
<Table>
<Caption>
2001 2000 1999 1998 1997
----------- ----------- ----------- ----------- -----------
CORE INCOME $ 13,417 $ 12,883 $ 10,109 $ 6,269 $ 7,572
Realized Insurance Investment Portfolio
Gains/(Losses), After-tax 94 (72) 59 112 122
Housing Finance Unit, After-tax - (71) - - -
Restructuring Related Items, After-tax (282) (509) 25 (535) (1,046)
----------- ----------- ----------- ----------- -----------
INCOME FROM CONTINUING OPERATIONS 13,229 12,231 10,193 5,846 6,648
Discontinued Operations, After-tax 1,055 1,288 1,177 1,104 1,034
Cumulative Effect of Accounting Changes (158) - (127) - -
----------- ----------- ----------- ----------- -----------
NET INCOME $ 14,126 $ 13,519 $ 11,243 $ 6,950 $ 7,682
=========== =========== =========== =========== ===========
BASIC EARNINGS PER SHARE:
CORE INCOME $ 2.64 $ 2.57 $ 2.00 $ 1.21 $ 1.46
INCOME FROM CONTINUING OPERATIONS $ 2.61 $ 2.43 $ 2.02 $ 1.13 $ 1.27
NET INCOME $ 2.79 $ 2.69 $ 2.23 $ 1.35 $ 1.48
DILUTED EARNINGS PER SHARE:
CORE INCOME $ 2.59 $ 2.49 $ 1.94 $ 1.18 $ 1.40
INCOME FROM CONTINUING OPERATIONS $ 2.55 $ 2.37 $ 1.96 $ 1.10 $ 1.23
NET INCOME $ 2.72 $ 2.62 $ 2.17 $ 1.31 $ 1.42
ADJUSTED REVENUE $ 70,792 $ 66,188 $ 57,427 $ 47,156 $ 44,985
TOTAL ASSETS $ 1,051,450 $ 902,210 $ 795,584 $ 740,336 $ 755,167
COMMON STOCKHOLDERS' EQUITY $ 79,722 $ 64,461 $ 56,395 $ 48,761 $ 44,610
TOTAL STOCKHOLDERS' EQUITY $ 81,247 $ 66,206 $ 58,290 $ 51,035 $ 47,956
RETURN ON AVG. COMMON EQUITY(2) 19.7% 22.4% 21.5% 14.4% 17.5%
BOOK VALUE PER SHARE $ 15.47 $ 12.84 $ 11.23 $ 9.66 $ 8.80
DILUTED COMMON SHARES OUTSTANDING (MILLIONS) 5,147 5,122 5,128 5,144 5,226
MARKET CAPITALIZATION (AT YEAR-END) $ 259,906 $ 256,400 $ 209,800 $ 125,400 $ 136,500
EMPLOYEES (FULL NUMBER) 268,000 233,000 212,500 202,400 184,300
</Table>
NOTES:
(1) On August 20, 2002, Citigroup completed the distribution to its stockholders
of a majority portion of its remaining ownership interest in Travelers
Property Casualty Corp. (TPC). As required by SFAS No. 144, "Accounting for
the Impairment or Disposal of Long-Lived Assets", the results of TPC are
reported in the Company's Statement of Income separately as discontinued
operations for all periods presented. In accordance with SFAS No. 144, the
Statement of Consolidated Financial Position has not been restated. TPC
represented the primary vehicle by which Citigroup engaged in the property
and casualty insurance business.
(2) The return on average common stockholders equity is calculated using net
income after deducting preferred stock dividends.
<Page>
CITIGROUP - KEY DATA
($ IN MILLIONS, EXCEPT PER SHARE AMOUNTS)
<Table>
<Caption>
2001 2000 1999 1998 1997
---------------------------------------------------------------------------
LEVERAGE RATIOS:
DEBT/TOTAL CAPITALIZATION 28.89% 20.78% 6.38% 6.04% 3.40%
DEBT + PREFERRED SECURITIES/TOTAL
CAPITALIZATION 34.72% 26.40% 13.90% 13.69% 9.48%
UNREALIZED GAIN/(LOSS) ON INVESTMENT
SECURITIES (AFTER-TAX) $ 852 $ 973 $ 1,647 $ 1,433 $ 1,697
--------------------------------------------------------------------------------------------------------------------------
PRICE:
HIGH $ 53.53 $ 55.16 $ 40.76 $ 34.29 $ 26.77
LOW 32.20 32.98 22.86 13.30 13.61
CLOSE $ 47.10 $ 47.64 $ 38.97 $ 23.18 $ 23.58
--------------------------------------------------------------------------------------------------------------------------
REPURCHASES:
NUMBER OF SHARES (IN THOUSANDS) 64,184 87,149 116,697 126,742 153,680
COST $ 3,045 $ 4,066 $ 3,954 $ 3,139 $ 3,467
CUMULATIVE $ 26,179 $ 23,134 $ 19,068 $ 15,114 $ 11,975
--------------------------------------------------------------------------------------------------------------------------
VALUATION AT YEAR-END:
PRICE/EARNINGS (BASIC - CORE INCOME) 18 x 19 x 19 x 19 x 16 x
PRICE/EARNINGS (DILUTED - CORE INCOME) 18 x 19 x 20 x 20 x 17 x
--------------------------------------------------------------------------------------------------------------------------
</Table>
NOTES:
(1) Adjusted for stock splits through 4/01. Also adjusted for the TPC
distribution.
<Page>
CITIGROUP
SEGMENT CORE INCOME
PRODUCT VIEW
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
-------- -------- --------
GLOBAL CONSUMER:
Cards $ 2,547 $ 2,239 $ 1,663
Consumer Finance 1,925 1,435 1,191
Retail Banking 2,591 1,973 1,697
Other (100) (93) 52
-------- -------- --------
TOTAL GLOBAL CONSUMER 6,963 5,554 4,603
-------- -------- --------
GLOBAL CORPORATE AND INVESTMENT BANK:
Capital Markets and Banking 4,008 3,672 3,335
Private Client 773 1,068 914
Transaction Services 420 465 174
Other 54 (29) (90)
-------- -------- --------
TOTAL GLOBAL CORPORATE AND INVESTMENT BANK 5,255 5,176 4,333
-------- -------- --------
GLOBAL INVESTMENT MANAGEMENT:
Life Insurance and Annuities 836 794 635
Private Bank 372 322 269
Asset Management 404 355 337
-------- -------- --------
TOTAL GLOBAL INVESTMENT MANAGEMENT 1,612 1,471 1,241
-------- -------- --------
PROPRIETARY INVESTMENT ACTIVITIES(1) 224 1,412 524
CORPORATE/OTHER (637) (730) (592)
-------- -------- --------
TOTAL CORE INCOME $ 13,417 $ 12,883 $ 10,109
======== ======== ========
</Table>
NOTES:
(1) Includes Realized Insurance Investment Portfolio Gains/(Losses) primarily
from the Life Insurance and Annuities and Primerica Financial Services
businesses.
<Page>
CITIGROUP
SEGMENT CORE INCOME
REGIONAL VIEW(1)
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
-------- -------- --------
NORTH AMERICA (EXCLUDING MEXICO)
Consumer $ 4,583 $ 3,684 $ 3,259
Corporate 2,819 2,558 2,534
Investment Management 1,316 1,260 1,073
-------- -------- --------
TOTAL NORTH AMERICA (EXCLUDING MEXICO) 8,718 7,502 6,866
-------- -------- --------
MEXICO(2)
Consumer 195 (47) 27
Corporate 106 96 56
Investment Management 82 27 13
-------- -------- --------
TOTAL MEXICO 383 76 96
-------- -------- --------
WESTERN EUROPE
Consumer 447 369 303
Corporate 543 697 446
Investment Management 6 (16) 6
-------- -------- --------
TOTAL WESTERN EUROPE 996 1,050 755
-------- -------- --------
JAPAN
Consumer 963 746 494
Corporate 100 348 134
Investment Management 33 17 23
-------- -------- --------
TOTAL JAPAN 1,096 1,111 651
-------- -------- --------
ASIA (EXCLUDING JAPAN)
Consumer 608 534 337
Corporate 630 547 429
Investment Management 79 54 33
-------- -------- --------
TOTAL ASIA (EXCLUDING JAPAN) 1,317 1,135 799
-------- -------- --------
LATIN AMERICA
Consumer 83 227 153
Corporate 549 535 491
Investment Management 65 94 70
-------- -------- --------
TOTAL LATIN AMERICA 697 856 714
-------- -------- --------
CENTRAL & EASTERN EUROPE, MIDDLE EAST & AFRICA
Consumer 84 41 30
Corporate 508 395 243
Investment Management 31 35 23
-------- -------- --------
TOTAL CEEMEA 623 471 296
-------- -------- --------
PROPRIETARY INVESTMENT ACTIVITIES 224 1,412 524
CORPORATE/ OTHER (637) (730) (592)
-------- -------- --------
TOTAL CORE INCOME $ 13,417 $ 12,883 $ 10,109
======== ======== ========
</Table>
NOTES:
(1) Proprietary Investment Activities and Corporate/Other are not allocated
to the geographic regions.
(2) Includes the operations of Banamex from August 6, 2001 forward.
<Page>
CITIGROUP
SEGMENT ADJUSTED NET REVENUE(1)
PRODUCT VIEW
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
-------- -------- --------
GLOBAL CONSUMER:
Cards $ 15,508 $ 13,113 $ 11,826
Consumer Finance 8,868 7,738 6,601
Retail Banking 11,281 9,696 9,213
Other 276 231 544
-------- -------- --------
TOTAL GLOBAL CONSUMER 35,933 30,778 28,184
-------- -------- --------
GLOBAL CORPORATE AND INVESTMENT BANK:
Capital Markets and Banking 17,492 16,192 13,457
Private Client 5,940 6,900 5,923
Transaction Services 3,516 3,427 2,890
Other (202) (277) (210)
-------- -------- --------
TOTAL GLOBAL CORPORATE AND INVESTMENT BANK 26,746 26,242 22,060
-------- -------- --------
GLOBAL INVESTMENT MANAGEMENT:
Life Insurance and Annuities 4,379 4,018 3,464
Private Bank 1,542 1,417 1,212
Asset Management 2,085 1,895 1,503
-------- -------- --------
TOTAL GLOBAL INVESTMENT MANAGEMENT 8,006 7,330 6,179
-------- -------- --------
PROPRIETARY INVESTMENT ACTIVITIES(2) 441 2,373 882
CORPORATE/OTHER (334) (535) 122
-------- -------- --------
TOTAL ADJUSTED NET REVENUES $ 70,792 $ 66,188 $ 57,427
======== ======== ========
</Table>
NOTES:
(1) On a managed basis.
(2) Includes Realized Insurance Investment Portfolio Gains/(Losses) primarily
from the Life Insurance and Annuities and Primerica Financial Services
businesses.
<Page>
CITIGROUP
SEGMENT ADJUSTED NET REVENUE(1)
REGIONAL VIEW(2)
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
-------- -------- --------
NORTH AMERICA (EXCLUDING MEXICO)
Consumer $ 24,817 $ 21,474 $ 20,018
Corporate 16,125 15,854 13,782
Investment Management 6,011 5,696 4,962
-------- -------- --------
TOTAL NORTH AMERICA (EXCLUDING MEXICO) 46,953 43,024 38,762
-------- -------- --------
MEXICO(3)
Consumer 1,411 270 348
Corporate 448 289 202
Investment Management 410 148 60
-------- -------- --------
TOTAL MEXICO 2,269 707 610
-------- -------- --------
WESTERN EUROPE
Consumer 2,293 2,200 2,290
Corporate 3,946 4,138 3,108
Investment Management 296 306 267
-------- -------- --------
TOTAL WESTERN EUROPE 6,535 6,644 5,665
-------- -------- --------
JAPAN
Consumer 3,431 2,795 1,930
Corporate 324 675 383
Investment Management 235 205 174
-------- -------- --------
TOTAL JAPAN 3,990 3,675 2,487
-------- -------- --------
ASIA (EXCLUDING JAPAN)
Consumer 2,223 2,110 1,811
Corporate 2,281 2,136 1,938
Investment Management 372 318 301
-------- -------- --------
TOTAL ASIA (EXCLUDING JAPAN) 4,876 4,564 4,050
-------- -------- --------
LATIN AMERICA
Consumer 1,187 1,477 1,437
Corporate 1,867 1,703 1,596
Investment Management 532 495 275
-------- -------- --------
TOTAL LATIN AMERICA 3,586 3,675 3,308
-------- -------- --------
CENTRAL & EASTERN EUROPE, MIDDLE EAST & AFRICA
Consumer 571 452 350
Corporate 1,755 1,447 1,051
Investment Management 150 162 140
-------- -------- --------
TOTAL CEEMEA 2,476 2,061 1,541
-------- -------- --------
PROPRIETARY INVESTMENT ACTIVITIES 441 2,373 882
CORPORATE/ OTHER (334) (535) 122
-------- -------- --------
TOTAL ADJUSTED NET REVENUES $ 70,792 $ 66,188 $ 57,427
======== ======== ========
</Table>
NOTES:
(1) On a managed basis.
(2) Proprietary Investment Activities and Corporate/Other are not allocated
to the geographic regions.
(3) Includes the operations of Banamex from August 6, 2001 forward.
<Page>
CITIGROUP
GLOBAL CONSUMER
CARDS
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
-------- -------- --------
ADJUSTED REVENUES, NET OF INTEREST EXPENSE(1) $ 15,508 $ 13,113 $ 11,826
Adjusted Operating Expenses 5,483 5,247 4,723
Adjusted Provision for Credit Losses(1) 6,050 4,361 4,462
-------- -------- --------
Core Income Before Taxes 3,975 3,505 2,641
Income Taxes 1,428 1,266 978
-------- -------- --------
CORE INCOME $ 2,547 $ 2,239 $ 1,663
======== ======== ========
Managed Average Assets (in billions of dollars) $ 120 $ 109 $ 96
======== ======== ========
Return on Managed Assets 2.12% 2.05% 1.73%
======== ======== ========
KEY INDICATORS
TOTAL EOP OPEN ACCOUNTS (IN MILLIONS):
North America 93.1 85.8 77.2
International 12.9 11.3 9.4
-------- -------- --------
Total 106.0 97.1 86.6
======== ======== ========
TOTAL SALES (IN BILLIONS OF DOLLARS):
North America $ 233.2 $ 231.4 $ 200.4
International 32.4 34.2 33.4
-------- -------- --------
Total $ 265.6 $ 265.6 $ 233.8
======== ======== ========
AVERAGE MANAGED LOANS (IN BILLIONS OF DOLLARS):
North America $ 104.6 $ 94.0 $ 81.7
International 10.0 9.8 8.7
-------- -------- --------
Total $ 114.6 $ 103.8 $ 90.4
======== ======== ========
MANAGED NET CREDIT LOSSES
(IN MILLIONS OF DOLLARS):
North America $ 5,655 $ 4,017 $ 3,979
International 396 350 437
-------- -------- --------
Total $ 6,051 $ 4,367 $ 4,416
======== ======== ========
END OF PERIOD MANAGED RECEIVABLES (IN BILLIONS OF DOLLARS)
$ 122.6 $ 115.4 $ 96.8
NET CREDIT LOSS RATIO 5.28% 4.21% 4.88%
LOANS 90+DAYS PAST DUE:
In millions of dollars $ 2,384 $ 1,671 $ 1,531
% 1.96% 1.46% 1.59%
</Table>
(1) On a managed basis.
<Page>
CITIGROUP
GLOBAL CONSUMER
CARDS
GEOGRAPHIC AND BUSINESS DISTRIBUTION
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
-------- -------- --------
GEOGRAPHIC AND BUSINESS DISTRIBUTION
NORTH AMERICA:
ADJUSTED REVENUES, NET OF INTEREST EXPENSE(1) $ 13,385 $ 10,197 $ 9,979
Adjusted Operating Expenses 4,341 4,039 3,681
Adjusted Provision for Credit Losses(1) 5,646 4,003 4,007
-------- -------- --------
Core Income Before Taxes 3,398 2,155 2,291
Income Taxes 1,231 330 847
-------- -------- --------
CORE INCOME $ 2,167 $ 1,825 $ 1,444
======== ======== ========
Managed Average Assets (in billions of dollars) $ 109 $ 98 $ 87
======== ======== ========
Return on Managed Assets 1.99% 1.86% 1.66%
======== ======== ========
INTERNATIONAL:
TOTAL REVENUES, NET OF INTEREST EXPENSE $ 2,123 $ 2,916 $ 1,847
Adjusted Operating Expenses 1,142 1,208 1,042
Provision for Credit Losses 404 358 455
-------- -------- --------
Core Income Before Taxes 577 1,350 350
Income Taxes 197 936 131
-------- -------- --------
CORE INCOME $ 380 $ 414 $ 219
======== ======== ========
Average Assets (in billions of dollars) $ 11 $ 11 $ 9
======== ======== ========
Return on Assets 3.45% 3.76% 2.43%
======== ======== ========
</Table>
(1) On a managed basis.
<Page>
CITIGROUP
GLOBAL CONSUMER
CARDS
CITICARDS AND DINERS CLUB N.A. - SUPPLEMENTAL DATA
($ IN MILLIONS)
2001 2000 1999
----------------- ----------------- -----------------
CITICARDS AND DINERS CLUB N.A.:
ADJUSTED REVENUES, NET OF INTEREST EXPENSE (1) $ 12,985 $ 10,781 $ 9,864
Adjusted Operating Expenses 4,118 3,970 3,607
Adjusted Provision for Credit Losses (1) 5,593 3,974 3,979
----------------- ----------------- -----------------
Core Income Before Taxes 3,274 2,837 2,278
Income Taxes 1,199 1,043 842
----------------- ----------------- -----------------
CORE INCOME $ 2,075 $ 1,794 $ 1,436
================= ================= =================
Managed Average Assets (in billions of dollars) $ 108 $ 98 $ 86
================= ================= =================
Return on Managed Assets 1.92% 1.83% 1.67%
================= ================= =================
CITICARDS(2):
KEY INDICATORS
Net Interest Revenue (in millions of dollars)(3) $ 10,400 $ 8,108 $ 7,574
% of Average Managed Loans 10.19% 8.84% 9.53%
Risk Adjusted Revenue (in millions of dollars)(4) $ 7,076 $ 6,491 $ 5,616
% of Average Managed Loans 6.93% 7.08% 7.06%
Adjusted Operating Expenses
as % of Average Managed Loans 3.76% 4.03% 4.20%
End of Period Managed Receivables (in billions of dollars) $ 108.9 $ 103.2 $ 85.6
Total EOP Open Accounts (in millions) 89.2 83.6 75.6
Total Sales (in billions of dollars) $ 218.5 $ 215.7 $ 183.1
END OF PERIOD LOANS:
- --------------------
On Balance Sheet $ 34.2 $ 37.0 $ 27.4
Securitized 67.0 57.2 55.6
Held for Sale 6.5 8.1 2.1
----------------- ----------------- -----------------
Total $ 107.7 $ 102.3 $ 85.1
================= ================= =================
AVERAGE LOANS:
- --------------
On Balance Sheet $ 33.7 $ 33.2 $ 25.8
Securitized 61.1 53.2 50.7
Held for Sale 7.3 5.3 3.0
----------------- ----------------- -----------------
Total $ 102.1 $ 91.7 $ 79.5
================= ================= =================
Managed Net Credit Losses (in millions of dollars) $ 5,556 $ 3,921 $ 3,903
Coincident Net Credit Loss Ratio 5.44% 4.28% 4.91%
12 Month Lagged Net Credit Loss Ratio 6.06% 4.93% 5.87%
LOANS 90+ DAYS PAST DUE:
- ------------------------
In millions of dollars $ 2,135 $ 1,497 $ 1,285
% 1.98% 1.46% 1.51%
</table>
(1) On a managed basis.
(2) CitiCards is included within the North American Region of Cards and excludes
Diners Club N.A., Mexico and Puerto Rico.
(3) Includes delinquency and other risk-based charges.
(4) Risk Adjusted Revenue is adjusted revenues less managed net credit losses.
<Page>
CITIGROUP
GLOBAL CONSUMER
CONSUMER FINANCE
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
-------- -------- --------
ADJUSTED REVENUES, NET OF INTEREST EXPENSE $ 8,868 $ 7,738 $ 6,601
Adjusted Operating Expenses 3,302 3,338 2,821
Adjusted Provision for Credit Losses 2,529 2,161 1,880
-------- -------- --------
Core Income Before Taxes 3,037 2,239 1,900
Income Taxes 1,112 804 709
-------- -------- --------
CORE INCOME $ 1,925 $ 1,435 $ 1,191
======== ======== ========
Average Assets (in billions of dollars) $ 84 $ 76 $ 64
======== ======== ========
Return on Assets 2.29% 1.89% 1.86%
======== ======== ========
KEY INDICATORS
AVERAGE LOANS (IN BILLIONS OF DOLLARS):
Real estate secured loans $ 44.1 $ 37.8 $ 32.9
Personal loans 19.2 17.3 15.1
Auto 4.6 3.7 2.0
Sales finance and other 3.5 3.5 3.7
-------- -------- --------
Total $ 71.4 $ 62.3 $ 53.7
======== ======== ========
AVERAGE LOANS (IN BILLIONS OF DOLLARS):
North America $ 57.7 $ 51.3 $ 45.2
International 13.7 11.0 8.5
-------- -------- --------
Total $ 71.4 $ 62.3 $ 53.7
======== ======== ========
AVERAGE YIELD:
North America 13.66% 14.17% 14.46%
International 25.13% 23.69% 22.89%
Total 15.85% 15.89% 15.80%
AVERAGE NET INTEREST MARGIN:
North America 8.19% 8.01% 8.45%
International 22.13% 21.66% 20.59%
Total 10.86% 10.46% 10.38%
NET CREDIT LOSS RATIO 3.10% 2.96% 2.99%
LOANS 90+ DAYS PAST DUE:
In millions of dollars $ 2,243 $ 1,435 $ 1,131
% 3.04% 2.15% 1.94%
NUMBER OF OFFICES:
North America 2,413 2,863 3,008
International 1,150 1,170 915
-------- -------- --------
Total 3,563 4,033 3,923
======== ======== ========
</Table>
<Page>
CITIGROUP
GLOBAL CONSUMER
CONSUMER FINANCE
GEOGRAPHIC DISTRIBUTION
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
-------- -------- --------
GEOGRAPHIC DISTRIBUTION
NORTH AMERICA:
TOTAL REVENUES, NET OF INTEREST EXPENSE $ 5,687 $ 5,197 $ 4,702
Adjusted Operating Expenses 2,101 2,328 2,042
Provision for Benefits, Claims and Credit
Losses 1,777 1,561 1,448
-------- -------- --------
Core Income Before Taxes 1,809 1,308 1,212
Income Taxes 674 474 449
-------- -------- --------
CORE INCOME $ 1,135 $ 834 $ 763
======== ======== ========
Average Assets (in billions of dollars) $ 67 $ 61 $ 51
======== ======== ========
Return on Assets 1.69% 1.37% 1.50%
======== ======== ========
INTERNATIONAL:
TOTAL REVENUES, NET OF INTEREST EXPENSE $ 3,181 $ 2,541 $ 1,899
Adjusted Operating Expenses 1,201 1,010 779
Provision for Benefits, Claims and Credit
Losses 752 600 432
-------- -------- --------
Core Income Before Taxes 1,228 931 688
Income Taxes 438 330 260
-------- -------- --------
CORE INCOME $ 790 $ 601 $ 428
======== ======== ========
Average Assets (in billions of dollars) $ 17 $ 15 $ 13
======== ======== ========
Return on Assets 4.65% 4.01% 3.29%
======== ======== ========
</Table>
<Page>
CITIGROUP
GLOBAL CONSUMER
CONSUMER FINANCE
CITIFINANCIAL - SUPPLEMENTAL DATA(1)
($ IN MILLIONS)
2001 2000 1999
----------------- ----------------- -----------------
ADJUSTED REVENUES, NET OF INTEREST EXPENSE $ 5,511 $ 5,076 $ 4,599
Adjusted Operating Expenses 2,006 2,255 1,980
Adjusted Provision for Credit Losses 1,746 1,532 1,414
----------------- ----------------- -----------------
Core Income Before Taxes 1,759 1,289 1,205
Income Taxes 654 467 445
----------------- ----------------- -----------------
CORE INCOME $ 1,105 $ 822 $ 760
================= ================= =================
Average Assets (in billions of dollars) $ 66 $ 60 $ 50
================= ================= =================
Return on Assets 1.67% 1.37% 1.52%
================= ================= =================
KEY INDICATORS
AVERAGE LOANS (IN BILLIONS OF DOLLARS):
- ---------------------------------------
Real estate secured loans $ 40.7 $ 35.1 $ 30.5
Personal loans 9.7 9.6 9.5
Auto 4.3 3.4 1.9
Sales finance and other 2.5 2.7 2.9
----------------- ----------------- -----------------
Total $ 57.2 $ 50.8 $ 44.8
================= ================= =================
NUMBER OF OFFICES: 2,221 2,720 2,876
AVERAGE YIELD: 13.43% 14.01% 14.32%
AVERAGE NET INTEREST MARGIN: 7.99% 7.87% 8.33%
NET CREDIT LOSS RATIO: 2.62% 2.58% 2.66%
LOANS 90+ DAYS PAST DUE:
- ------------------------
In millions of dollars $ 1,991 $ 1,267 $ 943
% 3.38% 2.37% 1.96%
(1) CitiFinancial is included within the North American Region of Consumer
Finance and excludes Mexico and Puerto Rico.
<Page>
CITIGROUP
GLOBAL CONSUMER
RETAIL BANKING
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
----------- ----------- -----------
TOTAL REVENUES, NET OF INTEREST EXPENSE $ 11,281 $ 9,696 $ 9,213
Adjusted Operating Expenses 6,172 5,563 5,284
Provision for Benefits, Claims and Credit Losses 1,061 980 1,188
----------- ----------- -----------
Core Income Before Taxes and Minority Interest 4,048 3,153 2,741
Income Taxes 1,430 1,161 1,025
Minority Interest, After-tax 27 19 19
----------- ----------- -----------
CORE INCOME $ 2,591 $ 1,973 $ 1,697
=========== =========== ===========
Average Assets (in billions of dollars) $ 139 $ 110 $ 105
=========== =========== ===========
Return on Assets 1.86% 1.79% 1.62%
=========== =========== ===========
KEY INDICATORS
AVERAGE LOANS (IN BILLIONS OF DOLLARS):
North America $ 59.8 $ 45.4 $ 38.0
International 37.6 36.4 36.9
----------- ----------- -----------
Average Loans(1) $ 97.4 $ 81.8 $ 74.9
=========== =========== ===========
AVERAGE CUSTOMER DEPOSITS (IN BILLIONS OF DOLLARS):
North America $ 68.3 $ 50.0 $ 47.7
International 78.7 72.8 68.8
----------- ----------- -----------
Total $ 147.0 $ 122.8 $ 116.5
=========== =========== ===========
EOP ACCOUNTS (IN MILLIONS):
North America 21.8 12.5 11.9
International 18.9 16.9 15.5
----------- ----------- -----------
Total 40.7 29.4 27.4
=========== =========== ===========
BRANCHES:
North America 1,945 576 625
International 913 883 751
----------- ----------- -----------
Total 2,858 1,459 1,376
=========== =========== ===========
ATM-ONLY LOCATIONS:
North America 165 140 307
International 382 280 262
----------- ----------- -----------
Total 547 420 569
=========== =========== ===========
PROPRIETARY ATMS:
North America 6,574 2,354 2,605
International 2,195 1,804 1,726
----------- ----------- -----------
Total 8,769 4,158 4,331
=========== =========== ===========
NET CREDIT LOSS RATIO 0.65% 0.76% 0.90%
LOANS 90+DAYS PAST DUE:
In millions of dollars $ 3,437 $ 2,124 $ 2,223
% 3.30% 2.37% 2.82%
PRIMERICA FINANCIAL SERVICES:
Agents Licensed for Life Insurance 95,679 86,900 79,809
Life Insurance in Force (in billions of dollars) $ 434.8 $ 412.7 $ 394.9
Total Mutual Fund Sales (in millions of dollars) $ 3,408.8 $ 4,220.3 $ 3,123.5
Cash advanced on Loans (in millions of dollars)(2) $ 3,869.8 $ 2,092.3 $ 1,920.0
Variable Annuity Net Written Premiums & Deposits (in million of dollars) $ 924.0 $ 1,056.7 $ 990.1
</Table>
NOTES:
(1) Includes loans held for sale.
(2) Represents loan products marketed by PFS; the receivables are primarily
reflected in the assets of Consumer Finance.
<Page>
CITIGROUP
GLOBAL CONSUMER
RETAIL BANKING
GEOGRAPHIC AND BUSINESS DISTRIBUTION
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
-------------- -------------- --------------
GEOGRAPHIC AND BUSINESS DISTRIBUTION
REVENUES:
NORTH AMERICA:
Citibanking North America $ 2,872 $ 2,421 $ 2,272
Consumer Assets 1,022 904 820
Primerica Financial Services 1,979 1,915 1,774
Mexico 1,005 158 275
-------------- -------------- --------------
TOTAL NORTH AMERICA RETAIL BANKING $ 6,878 $ 5,398 $ 5,141
-------------- -------------- --------------
INTERNATIONAL:
Western Europe $ 1,567 $ 1,548 $ 1,619
Japan 435 420 342
Asia (excluding Japan) 1,297 1,212 1,040
Latin America 763 856 858
CEEMEA 341 262 213
-------------- -------------- --------------
TOTAL INTERNATIONAL RETAIL BANKING $ 4,403 $ 4,298 $ 4,072
-------------- -------------- --------------
TOTAL RETAIL BANKING $ 11,281 $ 9,696 $ 9,213
============== ============== ==============
CORE INCOME:
NORTH AMERICA:
Citibanking North America $ 626 $ 362 $ 291
Consumer Assets 343 292 249
Primerica Financial Services 512 492 452
Mexico 97 (73) 34
-------------- -------------- --------------
TOTAL NORTH AMERICA RETAIL BANKING $ 1,578 $ 1,073 $ 1,026
-------------- -------------- --------------
INTERNATIONAL:
Western Europe $ 305 $ 289 $ 258
Japan 138 123 83
Asia (excluding Japan) 420 342 224
Latin America 96 119 74
CEEMEA 54 27 32
-------------- -------------- --------------
TOTAL INTERNATIONAL RETAIL BANKING $ 1,013 $ 900 $ 671
-------------- -------------- --------------
TOTAL RETAIL BANKING $ 2,591 $ 1,973 $ 1,697
============== ============== ==============
</Table>
<Page>
CITIGROUP
GLOBAL CORPORATE AND INVESTMENT BANK
INCOME STATEMENT
($ IN MILLIONS)
2001 2000 1999
------------------ ----------------- -----------------
REVENUES:
Commissions and Fees $ 5,200 $ 5,694 $ 4,813
Asset Management and Administration Fees 2,717 2,785 2,163
Investment Banking 4,516 4,094 3,353
Principal Transactions 4,841 5,195 4,557
Other Revenue 1,012 1,583 837
------------------ ----------------- -----------------
Total Non-Interest Revenues 18,286 19,351 15,723
Net Interest and Dividends 8,460 6,891 6,337
------------------ ----------------- -----------------
Total Revenues, Net of Interest Expense 26,746 26,242 22,060
------------------ ----------------- -----------------
Non-Interest Expenses:
Compensation and Benefits 11,353 11,252 9,553
Other Operating and Administrative Expenses 5,738 5,918 5,092
------------------ ----------------- -----------------
Total Non-Interest Expenses 17,091 17,170 14,645
------------------ ----------------- -----------------
Provision for Credit Losses 1,464 947 542
------------------ ----------------- -----------------
Core Income Before Taxes and Minority Interest 8,191 8,125 6,873
Income Taxes and Minority Interest, After-tax 2,936 2,949 2,540
------------------ ----------------- -----------------
CORE INCOME $ 5,255 $ 5,176 4,333
================== ================= =================
<Page>
CITIGROUP
GLOBAL CORPORATE AND INVESTMENT BANK
CAPITAL MARKETS AND BANKING
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
---------- ---------- ----------
Total Revenues, Net of Interest Expense $ 17,492 $ 16,192 $ 13,457
Adjusted Operating Expenses 9,741 9,399 7,654
Provision for Credit Losses 1,439 920 468
---------- ---------- ----------
Core Income Before Taxes and Minority Interest 6,312 5,873 5,335
Income Taxes 2,285 2,176 1,991
Minority Interest, After-tax 19 25 9
---------- ---------- ----------
CORE INCOME $ 4,008 $ 3,672 $ 3,335
========== ========== ==========
INVESTMENT BANKING
UNDERWRITING (FULL CREDIT TO BOOK MANAGER):
DEBT AND EQUITY:
Global Volume(1) $ 496,596 $ 359,857 $ 341,949
Global Market Share 12.1% 10.9% 10.0%
Rank 1 2 2
U.S. Volume(2) $ 402,834 $ 261,651 $ 279,051
U.S. Market Share 13.8% 13.1% 12.8%
Rank 1 2 2
</Table>
NOTES:
(1) Includes non-convertible debt, Rule 144A non-convertible debt, Rule 144A
non-convertible preferred, non-convertible preferred, preferred, taxable
municipal debt, mortgage and asset backed debt, all common stock,
convertible debt and convertible preferred. Excludes all closed end funds.
(2) Includes all U.S. mortgage and asset backed debt, U.S. non-convertible debt,
U.S. Rule 144A non-convertible and U.S. taxable municipal debt, all U.S.
common stock, U.S. convertible debt and U.S. convertible preferred. Excludes
all closed end funds, 144A common stock, 144A convertible stock, and 144A
convertible preferred.
<Page>
CITIGROUP
GLOBAL CORPORATE AND INVESTMENT BANK
PRIVATE CLIENT
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
------------ ------------ -------------
TOTAL REVENUES, NET OF INTEREST EXPENSE $ 5,940 $ 6,900 $ 5,923
Adjusted Operating Expenses 4,701 5,191 4,460
Provision for Credit Losses 4 - -
------------ ------------ -------------
Core Income Before Taxes 1,235 1,709 1,463
Income Taxes 462 641 549
------------ ------------ -------------
CORE INCOME $ 773 $ 1,068 $ 914
============ ============ =============
PRIVATE CLIENT
Financial Consultants 12,927 11,353 11,463
Annualized Revenue per FC (000) $ 466 $ 583 $ 534
Branch offices 536 522 485
SALOMON SMITH BARNEY
CLIENT ASSETS (IN BILLIONS OF DOLLARS)
ASSETS UNDER FEE-BASED MANAGEMENT:
Consulting Group and Internally Managed Accounts $ 150.2 $ 145.6 $ 126.2
Financial Consultant Managed Accounts 54.9 56.2 43.6
------------ ------------ -------------
TOTAL(1) $ 205.1 $ 201.8 $ 169.8
============ ============ =============
Total Client Assets $ 977 $ 977 $ 965
U.S. Bank Deposit Program $ 35.6 $ - $ -
</Table>
NOTES:
(1) Includes some assets jointly managed with Citigroup Asset Management.
<Page>
CITIGROUP
GLOBAL CORPORATE AND INVESTMENT BANK
TRANSACTION SERVICES
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
---------- ---------- ----------
TOTAL REVENUES, NET OF INTEREST EXPENSE $ 3,516 $ 3,427 $ 2,890
Adjusted Operating Expenses 2,828 2,680 2,529
Provision for Credit Losses 21 27 74
---------- ---------- ----------
Core Income Before Taxes and Minority Interest 667 720 287
Income Taxes 240 262 114
Minority Interest, After-tax 7 (7) (1)
---------- ---------- ----------
CORE INCOME $ 420 $ 465 $ 174
========== ========== ==========
LIABILITY BALANCES (AVERAGE IN BILLIONS) $ 77 $ 64 $ 56
ASSETS UNDER CUSTODY (EOP IN TRILLIONS) $ 4.8 $ 4.1 $ 3.8
</Table>
<Page>
CITIGROUP
GLOBAL INVESTMENT MANAGEMENT
LIFE INSURANCE AND ANNUITIES
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
-------- -------- --------
TOTAL REVENUES, NET OF INTEREST EXPENSE* $ 4,379 $ 4,018 $ 3,464
Total Operating Expenses 394 447 468
Provisions for Benefits and Claims 2,745 2,388 2,033
-------- -------- --------
Core Income Before Taxes and Minority Interest 1,240 1,183 963
Income Taxes 394 389 328
Minority Interest, After-tax 10 - -
-------- -------- --------
CORE INCOME $ 836 $ 794 $ 635
======== ======== ========
Travelers Life & Annuity - Core Income $ 818 $ 777 $ 624
International Insurance Manufacturing - Core Income $ 18 $ 17 $ 11
PRE-TAX CONTRIBUTION BY SOURCE:
Individual annuities $ 433 $ 446 $ 373
Group annuities 439 418 280
Life and long-term care insurance 260 202 174
Other (includes run-off and return on excess capital) 73 71 119
-------- -------- --------
Total Travelers Life & Annuity 1,205 1,157 946
Total International Insurance Manufacturing 35 26 17
-------- -------- --------
TOTAL LIFE INSURANCE AND ANNUITIES $ 1,240 $ 1,183 $ 963
======== ======== ========
TRAVELERS LIFE AND ANNUITY:
INDIVIDUAL ANNUITIES
NET WRITTEN PREMIUMS AND DEPOSITS
Fixed $ 2,120 $ 1,267 $ 1,008
Variable 4,000 5,025 4,265
Individual Payout 59 80 78
-------- -------- --------
Total $ 6,179 $ 6,372 $ 5,351
======== ======== ========
POLICYHOLDER ACCOUNT BALANCES & BENEFIT RESERVES (1)
Fixed $ 9,289 $ 8,050 $ 7,994
Variable 20,117 20,704 19,311
Individual Payout 626 630 617
-------- -------- --------
Total $ 30,032 $ 29,384 $ 27,922
======== ======== ========
GROUP ANNUITIES
Net written premiums and deposits(2) $ 7,068 $ 5,528 $ 5,619
Policyholder account balances & benefit reserves:(1)
GIC's and other investment contracts $ 15,345 $ 12,599 $ 10,754
Payout Group annuities 5,647 4,861 4,363
-------- -------- --------
Total $ 20,992 $ 17,460 $ 15,117
======== ======== ========
INDIVIDUAL LIFE INSURANCE
NET WRITTEN PREMIUMS AND DEPOSITS
Direct periodic premiums and deposits $ 652 $ 511 $ 409
Single premium deposits 208 98 84
Reinsurance (96) (83) (71)
-------- -------- --------
Total $ 764 $ 526 $ 422
======== ======== ========
Policyholder account balances & benefit reserves $ 3,401 $ 2,983 $ 2,682
Life insurance in force (in billions, face amt.) $ 75.0 $ 66.9 $ 60.6
Life insurance issued (in billions, face amt.) $ 13.8 $ 11.7 $ 10.7
</Table>
NOTES:
(1) Includes general account, separate accounts and managed funds.
(2) Excludes deposits of $909.0 million, $320.0 million and $580.2 million in
2001, 2000 and 1999, respectively, related to Citigroup plans previously
managed externally.
* Excludes Realized Gain/(Losses) on Investments.
<Page>
CITIGROUP
GLOBAL INVESTMENT MANAGEMENT
PRIVATE BANK
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
-------- -------- --------
TOTAL REVENUES, NET OF INTEREST EXPENSE $ 1,542 $ 1,417 $ 1,212
Adjusted Operating Expenses 939 884 770
Provision for Credit Losses 23 23 12
-------- -------- --------
Core Income Before Taxes 580 510 430
Income Taxes 208 188 161
-------- -------- --------
CORE INCOME $ 372 $ 322 $ 269
======== ======== ========
Average Assets (in billions of dollars) $ 26 $ 25 $ 20
======== ======== ========
Return on Average Assets 1.43% 1.29% 1.35%
======== ======== ========
Client Business Volumes
(in billions of dollars) $ 159 $ 153 $ 140
======== ======== ========
CLIENT BUSINESS VOLUMES
(IN BILLIONS OF DOLLARS):
Proprietary managed assets $ 31 $ 31 $ 30
Other assets under fee based management 8 5 3
Banking and fiduciary deposits 34 31 27
Loans 27 28 24
Other, principally custody accounts 59 58 56
-------- -------- --------
Total Client Business Volumes $ 159 $ 153 $ 140
======== ======== ========
REVENUES:
Customer Revenues
Net Interest Spread and Recurring
Fee-Based Revenues $ 1,006 $ 973 $ 827
Transaction Revenues 336 297 227
-------- -------- --------
Total Customer Revenues 1,342 1,270 1,054
Other Revenues (Principally Allocated Equity
and Treasury Revenues) 200 147 158
-------- -------- --------
TOTAL REVENUES $ 1,542 $ 1,417 $ 1,212
======== ======== ========
North America $ 623 $ 557 $ 487
International 919 860 725
-------- -------- --------
TOTAL REVENUES $ 1,542 $ 1,417 $ 1,212
======== ======== ========
NET CREDIT LOSS RATIO 0.06% 0.09% 0.10%
</Table>
<Page>
CITIGROUP
GLOBAL INVESTMENT MANAGEMENT
ASSET MANAGEMENT(1)
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
-------- ------- -------
TOTAL REVENUES, NET OF INTEREST EXPENSE $ 2,085 $ 1,895 $ 1,503
Adjusted Operating Expenses 1,410 1,296 948
-------- ------- -------
Core Income Before Taxes and Minority Interest 675 599 555
Income Taxes 253 240 218
Minority Interest, After-tax 18 4 -
-------- ------- -------
CORE INCOME $ 404 $ 355 $ 337
======== ======= =======
PRE-TAX PROFIT MARGIN 32.4% 31.6% 36.9%
ASSET MANAGEMENT (EXCL. RETIREMENT SERVICES):
Total Revenues, Net of Interest Expense $ 1,706 $ 1,650 $ 1,487
Adjusted Operating Expenses 1,162 1,122 942
-------- ------- -------
Core Income Before Taxes and Minority Interest 544 528 545
Income Taxes and Minority Interest, After-tax 216 208 216
-------- ------- -------
CORE INCOME $ 328 $ 320 $ 329
======== ======= =======
RETIREMENT SERVICES:
Total Revenues, Net of Interest Expense $ 379 $ 245 $ 16
Adjusted Operating Expenses 248 174 6
-------- ------- -------
Core Income Before Taxes and Minority Interest 131 71 10
Income Taxes and Minority Interest, After-tax 55 36 2
-------- ------- -------
CORE INCOME $ 76 $ 35 $ 8
======== ======= =======
NET FLOWS BY BUSINESS (IN BILLIONS OF DOLLARS):
Retail/ Private Bank $ 30.8 $ 15.0 $ 8.5
Institutional
Long Term 8.8 (4.1) 5.7
Liquidity 25.8 1.9 1.8
-------- ------- -------
Total Institutional 34.6 (2.2) 7.5
-------- ------- -------
Net Flows excluding US Retail Money Markets 65.4 12.8 16.0
======== ======= =======
US Retail Money Markets $ (26.2) $ 10.1 $ 6.7
======== ======= =======
ASSETS UNDER MANAGEMENT BY BUSINESS (IN BILLIONS OF DOLLARS):
Retail/ Private Bank(2) $ 237.2 $ 244.1 $ 225.1
Institutional 142.5 115.3 119.3
Alternative Investments 48.1 44.9 32.6
Retirement Services 12.1 6.0 0.3
-------- ------- -------
Total Assets Under Management(2) $ 439.9 $ 410.3 $ 377.3
======== ======= =======
ASSETS UNDER MANAGEMENT BY PRODUCT (IN BILLIONS OF DOLLARS):
Equity/ Balanced $ 167.3 $ 168.6 $ 163.1
Fixed Income 99.7 77.9 70.3
Money Markets/ Liquidity 132.2 127.5 110.9
Alternative Investments 40.7 36.3 33.0
-------- ------- -------
Total Assets Under Management(2) $ 439.9 $ 410.3 $ 377.3
======== ======= =======
NUMBER OF MORNINGSTAR 4- AND 5-STAR MUTUAL FUND SHARE CLASSES(3)
Equity 10 11 9
Fixed Income 7 11 11
CITISTREET JOINT VENTURE - ASSET UNDER ADMINISTRATION $ 179.3 $ 180.7 N/A
(IN BILLIONS OF DOLLARS)
</Table>
NOTES:
(1) Includes Retirement Services Businesses.
(2) Includes $31 billion, $30 billion, and $31 billion in 2001, 2000 and 1999,
respectively, for Private Bank clients.
(3) Asset calculations are based on classes of such funds ranked by Morningstar.
Number of funds reflects only one class per fund and are based on
performance of non-money market retail funds.
<Page>
CITIGROUP
PROPRIETARY INVESTMENT ACTIVITIES(1)
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
---------- ---------- ----------
ADJUSTED REVENUES $ 441 $ 2,373 $ 882
TOTAL OPERATING EXPENSE 118 127 75
CORE INCOME $ 224 $ 1,412 $ 524
TOTAL PERIOD END ASSETS (IN BILLIONS) $ 9.3 $ 10.9 $ 11.1
</Table>
NOTES:
(1) Includes Venture Capital Activities and certain other corporate investments.
<Page>
CITIGROUP
CORPORATE / OTHER
($ IN MILLIONS)
<Table>
<Caption>
2001 2000 1999
---------- ---------- ----------
TOTAL REVENUES, NET OF INTEREST EXPENSE $ (334) $ (535) $ 122
Adjusted Operating Expenses 762 630 812
Provision for Credit Losses (8) (2) 206
---------- ---------- ----------
Core Income Before Taxes and Minority Interest (1,088) (1,163) (896)
Income Taxes (462) (433) (304)
Minority Interest, After-tax 11 - -
---------- ---------- ----------
CORE LOSS $ (637) $ (730) $ (592)
========== ========== ==========
</Table>