<Page>
EXHIBIT 99.01
CITIGROUP - FINANCIAL HIGHLIGHTS
<Table>
<Caption>
2002 2001 2000
------------ ------------ ------------
INCOME FROM CONTINUING OPERATIONS $ 13,448 $ 13,229 $ 12,231
Discontinued Operations, after-tax(1) 1,875 1,055 1,288
Cumulative Effect of Accounting Changes(2) (47) (158) -
------------ ------------ ------------
NET INCOME $ 15,276 $ 14,126 $ 13,519
============ ============ ============
BASIC EARNINGS PER SHARE:
INCOME FROM CONTINUING OPERATIONS $ 2.63 $ 2.61 $ 2.43
NET INCOME $ 2.99 $ 2.79 $ 2.69
DILUTED EARNINGS PER SHARE:
INCOME FROM CONTINUING OPERATIONS $ 2.59 $ 2.55 $ 2.37
NET INCOME $ 2.94 $ 2.72 $ 2.62
TOTAL REVENUE, NET OF INTEREST EXPENSE(3) $ 71,308 $ 67,367 $ 63,572
TOTAL ASSETS $ 1,097,190 $ 1,051,450 $ 902,210
COMMON STOCKHOLDERS' EQUITY $ 85,318 $ 79,722 $ 64,461
TOTAL STOCKHOLDERS' EQUITY $ 86,718 $ 81,247 $ 66,206
RETURN ON AVG. COMMON EQUITY 18.6% 19.7% 22.4%
BOOK VALUE PER SHARE $ 16.60 $ 15.48 $ 12.84
DILUTED COMMON SHARES OUTSTANDING (MILLIONS) 5,166 5,147 5,122
MARKET CAPITALIZATION (AT YEAR-END) $ 180,900 $ 259,900 $ 256,400
EMPLOYEES (FULL NUMBER)(4) 250,000 268,000 233,000
<Caption>
1999 1998 1997
------------ ------------ ------------
INCOME FROM CONTINUING OPERATIONS $ 10,193 $ 5,846 $ 6,648
Discontinued Operations, after-tax(1) 1,177 1,104 1,034
Cumulative Effect of Accounting Changes(2) (127) - -
------------ ------------ ------------
NET INCOME $ 11,243 $ 6,950 $ 7,682
============ ============ ============
BASIC EARNINGS PER SHARE:
INCOME FROM CONTINUING OPERATIONS $ 2.02 $ 1.13 $ 1.27
NET INCOME $ 2.23 $ 1.35 $ 1.48
DILUTED EARNINGS PER SHARE:
INCOME FROM CONTINUING OPERATIONS $ 1.96 $ 1.10 $ 1.23
NET INCOME $ 2.17 $ 1.31 $ 1.42
TOTAL REVENUE, NET OF INTEREST EXPENSE(3) $ 54,809 $ 44,964 $ 43,467
TOTAL ASSETS $ 795,584 $ 740,336 $ 755,167
COMMON STOCKHOLDERS' EQUITY $ 56,395 $ 48,761 $ 44,610
TOTAL STOCKHOLDERS' EQUITY $ 58,290 $ 51,035 $ 47,956
RETURN ON AVG. COMMON EQUITY 21.5% 14.4% 17.5%
BOOK VALUE PER SHARE $ 11.23 $ 9.66 $ 8.80
DILUTED COMMON SHARES OUTSTANDING (MILLIONS) 5,128 5,144 5,226
MARKET CAPITALIZATION (AT YEAR-END) $ 209,800 $ 125,400 $ 136,500
EMPLOYEES (FULL NUMBER) 212,500 202,400 184,300
</Table>
(1) On August 20, 2002, Citigroup completed the distribution to its stockholders
of a majority portion of its remaining ownership interest in Travelers
Property Casualty Corp. (TPC). As required by SFAS No. 144, "Accounting for
the Impairment or Disposal of Long-Lived Assets", the results of TPC are
reported in the Company's Statement of Income separately as discontinued
operations for all periods presented. In accordance with SFAS No. 144, the
Statement of Consolidated Financial Position has not been restated. TPC
represented the primary vehicle by which Citigroup engaged in the property
and casualty insurance business.
(2) Accounting changes in 2002 of ($47) million include the adoption of the
remaining provisions of SFAS 142. Accounting changes in 2001 include ($42)
million and ($116) million relating to the adoption of SFAS 133 and EITF
99-20, respectively. Accounting changes in 1999 include the adoption of SOP
97-3 of ($135) million, SOP 98-7 of $23 million and SOP 98-5 of ($15)
million.
(3) Revenues, Net of Interest Expense, and Benefits, Claims, and Credit Losses
are disclosed on an owned basis (under Generally Accepted Accounting
Principles (GAAP)). If this table were prepared on a managed basis, which
includes certain effects of securitization activities including receivables
held for securitization and receivables sold with servicing retained, there
would be no impact to net income, but revenues, net of interest expense, and
benefits, claims, and credit losses would each have been increased by $4.123
billion, $3.568 billion, $2.459 billion, $2.707 billion, $2.364 billion and
$1.734 billion in 2002, 2001, 2000, 1999, 1998, and 1997, respectively.
Although a managed basis presentation is not in conformity with GAAP, it
provides a representation of performance and key indicators of the
credit-card business that is consistent with the view the Company uses to
manage the business.
(4) Includes TPC employees prior to 2002.
<Page>
CITIGROUP - KEY DATA
<Table>
<Caption>
2002 2001 2000
--------------------------------------------
LEVERAGE RATIOS:
DEBT/TOTAL CAPITALIZATION 32.73% 28.89% 20.78%
DEBT + PREFERRED SECURITIES/TOTAL CAPITALIZATION 37.26% 34.72% 26.40%
UNREALIZED GAIN/(LOSS) ON INVESTMENT SECURITIES (AFTER-TAX) $ 1,957 $ 852 $ 973
- -----------------------------------------------------------------------------------------------------------------
PRICE(1):
HIGH $ 48.50 $ 52.51 $ 54.91
LOW 25.18 33.91 33.57
CLOSE $ 35.19 $ 47.08 $ 47.62
- -----------------------------------------------------------------------------------------------------------------
REPURCHASES:
NUMBER OF SHARES (IN THOUSANDS) 151,102 64,184 87,149
COST $ 5,483 $ 3,045 $ 4,066
CUMULATIVE $ 31,662 $ 26,179 $ 23,134
- -----------------------------------------------------------------------------------------------------------------
VALUATION AT YEAR-END:
PRICE/EARNINGS (DILUTED - INCOME FROM CONTINUING OPERATIONS) 14x 18x 20x
- -----------------------------------------------------------------------------------------------------------------
<Caption>
1999 1998 1997
--------------------------------------------
LEVERAGE RATIOS:
DEBT/TOTAL CAPITALIZATION 6.38% 6.04% 3.40%
DEBT + PREFERRED SECURITIES/TOTAL CAPITALIZATION 13.90% 13.69% 9.48%
UNREALIZED GAIN/(LOSS) ON INVESTMENT SECURITIES (AFTER-TAX) $ 1,647 $ 1,433 $ 1,697
- -----------------------------------------------------------------------------------------------------------------
PRICE(1):
HIGH $ 40.75 $ 34.04 $ 26.35
LOW 23.46 14.81 13.83
CLOSE $ 38.95 $ 23.17 $ 25.12
- -----------------------------------------------------------------------------------------------------------------
REPURCHASES:
NUMBER OF SHARES (IN THOUSANDS) 116,697 126,742 153,680
COST $ 3,954 $ 3,139 $ 3,467
CUMULATIVE $ 19,068 $ 15,114 $ 11,975
- -----------------------------------------------------------------------------------------------------------------
VALUATION AT YEAR-END(1):
PRICE/EARNINGS (DILUTED - INCOME FROM CONTINUING OPERATIONS) 20x 21x 19x
- -----------------------------------------------------------------------------------------------------------------
</Table>
(1) Adjusted for stock splits through 4/01. All periods adjusted to reflect
the TPC distribution.
<Page>
CITIGROUP
SEGMENT NET INCOME
PRODUCT VIEW
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
GLOBAL CONSUMER:
Cards $ 3,125 $ 2,536 $ 2,179 $ 1,664
Consumer Finance 2,210 1,905 1,365 1,184
Retail Banking 3,230 2,508 1,957 1,659
Other (140) (113) (91) 18
------------ ------------ ------------ ------------
TOTAL GLOBAL CONSUMER 8,425 6,836 5,410 4,525
------------ ------------ ------------ ------------
GLOBAL CORPORATE AND INVESTMENT BANK:
Capital Markets and Banking 3,871 3,887 3,567 3,334
Transaction Services 521 407 465 173
Other(1) (1,363) 52 (29) 33
------------ ------------ ------------ ------------
TOTAL GLOBAL CORPORATE AND INVESTMENT BANK 3,029 4,346 4,003 3,540
------------ ------------ ------------ ------------
PRIVATE CLIENT SERVICES 722 767 1,068 914
------------ ------------ ------------ ------------
GLOBAL INVESTMENT MANAGEMENT:
Life Insurance and Annuities 836 836 794 635
Private Bank 456 368 317 270
Asset Management 521 392 349 338
------------ ------------ ------------ ------------
TOTAL GLOBAL INVESTMENT MANAGEMENT 1,813 1,596 1,460 1,243
------------ ------------ ------------ ------------
PROPRIETARY INVESTMENT ACTIVITIES(2) (448) 318 1,340 583
CORPORATE/OTHER (93) (634) (1,050) (612)
------------ ------------ ------------ ------------
INCOME FROM CONTINUING OPERATIONS 13,448 13,229 12,231 10,193
INCOME FROM DISCONTINUED OPERATIONS 1,875 1,055 1,288 1,177
CUMULATIVE EFFECT OF ACCOUNTING CHANGES (47) (158) - (127)
------------ ------------ ------------ ------------
TOTAL NET INCOME $ 15,276 $ 14,126 $ 13,519 $ 11,243
============ ============ ============ ============
</Table>
(1) 2002 includes a $1.3 billion after-tax reserve for settlement-in-principle
and charge for regulatory and legal matters.
(2) Includes Realized Insurance Investment Portfolio Gains/(Losses) primarily
from the Life Insurance and Annuities and Primerica Financial Services
businesses.
<Page>
CITIGROUP
SEGMENT REVENUES, NET OF INTEREST EXPENSE
PRODUCT VIEW
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
GLOBAL CONSUMER:
Cards $ 13,788 $ 12,054 $ 10,703 $ 9,119
Consumer Finance 9,654 8,838 7,704 6,601
Retail Banking 13,335 11,281 9,696 9,213
Other 292 192 216 544
------------ ------------ ------------ ------------
TOTAL GLOBAL CONSUMER 37,069 32,365 28,319 25,477
------------ ------------ ------------ ------------
GLOBAL CORPORATE AND INVESTMENT BANK:
Capital Markets and Banking 16,898 17,492 16,192 13,457
Transaction Services 3,537 3,516 3,427 2,890
Other (217) (202) (277) (210)
------------ ------------ ------------ ------------
TOTAL GLOBAL CORPORATE AND INVESTMENT
BANK 20,218 20,806 19,342 16,137
------------ ------------ ------------ ------------
PRIVATE CLIENT SERVICES 5,717 5,940 6,900 5,923
------------ ------------ ------------ ------------
GLOBAL INVESTMENT MANAGEMENT:
Life Insurance and Annuities
Private Bank 4,412 4,379 4,018 3,464
Asset Management 1,695 1,542 1,417 1,212
TOTAL GLOBAL INVESTMENT MANAGEMENT 2,068 2,085 1,895 1,503
------------ ------------ ------------ ------------
8,175 8,006 7,330 6,179
------------ ------------ ------------ ------------
PROPRIETARY INVESTMENT ACTIVITIES(1) (471) 584 2,263 971
CORPORATE/OTHER 600 (334) (582) 122
------------ ------------ ------------ ------------
TOTAL REVENUE, NET OF INTEREST EXPENSE $ 71,308 $ 67,367 $ 63,572 $ 54,809
============ ============ ============ ============
</Table>
(1) Includes Realized Insurance Investment Portfolio Gains/(Losses) primarily
from the Life Insurance and Annuities and Primerica Financial Services
businesses.
<Page>
CITIGROUP
GLOBAL CONSUMER
CARDS
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
REVENUES, NET OF INTEREST EXPENSE $ 13,788 $ 12,054 $ 10,703 $ 9,119
Operating expenses 5,560 5,499 5,343 4,721
Provision for credit losses 3,424 2,596 1,951 1,755
------------ ------------ ------------ ------------
Income before taxes and minority interest 4,804 3,959 3,409 2,643
Income taxes 1,677 1,423 1,230 979
Minority interest, after-tax 2 - - -
------------ ------------ ------------ ------------
NET INCOME $ 3,125 $ 2,536 $ 2,179 $ 1,664
============ ============ ============ ============
Average assets (in billions of dollars) $ 63 $ 60 $ 57 $ 45
============ ============ ============ ============
Return on assets 4.96% 4.23% 3.82% 3.70%
============ ============ ============ ============
KEY INDICATORS (ON A MANAGED BASIS)
TOTAL EOP OPEN ACCOUNTS (IN MILLIONS):
North America 88.7 93.1 85.8 77.2
International 13.5 12.9 11.3 9.4
------------ ------------ ------------ ------------
Total 102.2 106.0 97.1 86.6
============ ============ ============ ============
TOTAL SALES (IN BILLIONS OF DOLLARS):
North America $ 245.1 $ 233.2 $ 231.4 $ 200.4
International 34.0 32.4 34.2 33.4
------------ ------------ ------------ ------------
Total $ 279.1 $ 265.6 $ 265.6 $ 233.8
============ ============ ============ ============
AVERAGE MANAGED LOANS (IN BILLIONS OF DOLLARS):
North America $ 110.2 $ 104.6 $ 94.0 $ 81.7
International 10.8 10.0 9.8 8.7
------------ ------------ ------------ ------------
Total $ 121.0 $ 114.6 $ 103.8 $ 90.4
============ ============ ============ ============
MANAGED NET CREDIT LOSSES (IN MILLIONS OF DOLLARS):
North America $ 6,668 $ 5,655 $ 4,017 $ 3,979
International 507 396 350 437
------------ ------------ ------------ ------------
Total $ 7,175 $ 6,051 $ 4,367 $ 4,416
============ ============ ============ ============
END OF PERIOD MANAGED RECEIVABLES $ 131.9 $ 122.6 $ 115.4 $ 96.8
(IN BILLIONS OF DOLLARS)
NET CREDIT LOSS RATIO 5.93% 5.28% 4.21% 4.88%
LOANS 90+DAYS PAST DUE:
In millions of dollars $ 2,398 $ 2,384 $ 1,671 $ 1,531
% 1.84% 1.96% 1.46% 1.59%
</Table>
<Page>
CITIGROUP
GLOBAL CONSUMER
CARDS
GEOGRAPHIC DISTRIBUTION
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
GEOGRAPHIC DISTRIBUTION
NORTH AMERICA:
REVENUES, NET OF INTEREST EXPENSE $ 11,490 $ 9,931 $ 7,787 $ 7,272
Operating expenses 4,412 4,353 4,131 3,662
Provision for credit losses 2,843 2,192 1,593 1,300
------------ ------------ ------------ ------------
Income before taxes 4,235 3,386 2,063 2,310
Income taxes 1,494 1,227 295 854
------------ ------------ ------------ ------------
NET INCOME $ 2,741 $ 2,159 $ 1,768 $ 1,456
============ ============ ============ ============
Average assets (in billions of dollars) $ 52 $ 50 $ 46 $ 36
============ ============ ============ ============
Return on assets 5.27% 4.32% 3.84% 4.04%
============ ============ ============ ============
INTERNATIONAL:
REVENUES, NET OF INTEREST EXPENSE $ 2,298 $ 2,123 $ 2,916 $ 1,847
Operating expenses 1,148 1,146 1,212 1,059
Provision for credit losses 581 404 358 455
------------ ------------ ------------ ------------
Income before taxes and minority interest 569 573 1,346 333
Income taxes 183 196 935 125
Minority interest, after-tax 2 - - -
------------ ------------ ------------ ------------
NET INCOME $ 384 $ 377 $ 411 $ 208
============ ============ ============ ============
Average assets (in billions of dollars) $ 12 $ 11 $ 11 $ 9
============ ============ ============ ============
Return on assets 3.20% 3.43% 3.74% 2.31%
============ ============ ============ ============
</Table>
<Page>
CITIGROUP
GLOBAL CONSUMER
CONSUMER FINANCE
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
REVENUES, NET OF INTEREST EXPENSE $ 9,654 $ 8,838 $ 7,704 $ 6,601
Operating expenses 3,002 3,336 3,446 2,831
Provision for credit losses 3,240 2,499 2,127 1,880
------------ ------------ ------------ ------------
Income before taxes 3,412 3,003 2,131 1,890
Income taxes 1,202 1,098 766 706
------------ ------------ ------------ ------------
NET INCOME $ 2,210 $ 1,905 $ 1,365 $ 1,184
============ ============ ============ ============
Average assets (in billions of dollars) $ 91 $ 84 $ 76 $ 64
============ ============ ============ ============
Return on assets 2.43% 2.27% 1.80% 1.85%
============ ============ ============ ============
KEY INDICATORS
AVERAGE LOANS (IN BILLIONS OF DOLLARS):
Real estate secured loans $ 46.9 $ 44.1 $ 37.8 $ 32.9
Personal loans 20.6 19.2 17.3 15.1
Auto 6.6 4.6 3.7 2.0
Sales finance and other 3.8 3.5 3.5 3.7
------------ ------------ ------------ ------------
Total $ 77.9 $ 71.4 $ 62.3 $ 53.7
============ ============ ============ ============
AVERAGE LOANS (IN BILLIONS OF DOLLARS):
North America $ 62.3 $ 57.7 $ 51.3 $ 45.2
International 15.6 13.7 11.0 8.5
------------ ------------ ------------ ------------
Total $ 77.9 $ 71.4 $ 62.3 $ 53.7
============ ============ ============ ============
AVERAGE YIELD:
North America 12.89% 13.66% 14.17% 14.46%
International 22.72% 25.13% 23.69% 22.89%
Total 14.87% 15.85% 15.89% 15.80%
AVERAGE NET INTEREST MARGIN:
North America 8.47% 8.19% 8.01% 8.45%
International 21.14% 22.13% 21.66% 20.59%
Total 11.01% 10.86% 10.46% 10.38%
NET CREDIT LOSS RATIO 3.81% 3.10% 2.96% 2.99%
LOANS 90+ DAYS PAST DUE:
In millions of dollars $ 2,119 $ 2,243 $ 1,435 $ 1,131
% 2.52% 3.04% 2.15% 1.94%
NUMBER OF OFFICES:
North America 2,411 2,413 2,863 3,008
International 1,134 1,150 1,170 915
------------ ------------ ------------ ------------
Total 3,545 3,563 4,033 3,923
============ ============ ============ ============
</Table>
<Page>
CITIGROUP
GLOBAL CONSUMER
CONSUMER FINANCE
GEOGRAPHIC DISTRIBUTION
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
GEOGRAPHIC DISTRIBUTION
NORTH AMERICA:
REVENUES, NET OF INTEREST EXPENSE $ 6,226 $ 5,657 $ 5,163 $ 4,702
Operating expenses 1,957 2,133 2,433 2,045
Provision for credit losses 2,084 1,747 1,527 1,448
------------ ------------ ------------ ------------
Income before taxes 2,185 1,777 1,203 1,209
Income taxes 795 661 437 448
------------ ------------ ------------ ------------
NET INCOME $ 1,390 $ 1,116 $ 766 $ 761
============ ============ ============ ============
Average Assets (in billions of dollars) $ 71 $ 67 $ 57 $ 49
============ ============ ============ ============
Return on Assets 1.96% 1.67% 1.34% 1.55%
============ ============ ============ ============
INTERNATIONAL:
REVENUES, NET OF INTEREST EXPENSE $ 3,428 $ 3,181 $ 2,541 $ 1,899
Operating expenses 1,045 1,203 1,013 786
Provision for credit losses 1,156 752 600 432
------------ ------------ ------------ ------------
Income before taxes 1,227 1,226 928 681
Income taxes 407 437 329 258
------------ ------------ ------------ ------------
NET INCOME $ 820 $ 789 $ 599 $ 423
============ ============ ============ ============
Average assets (in billions of dollars) $ 20 $ 17 $ 19 $ 15
============ ============ ============ ============
Return on assets 4.10% 4.64% 3.15% 2.82%
============ ============ ============ ============
</Table>
<Page>
CITIGROUP
GLOBAL CONSUMER
RETAIL BANKING
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
REVENUES, NET OF INTEREST EXPENSE $ 13,335 $ 11,281 $ 9,696 $ 9,213
Operating expenses 7,149 6,300 5,585 5,343
Provision for credit losses 1,235 1,061 980 1,188
------------ ------------ ------------ ------------
Income before taxes and minority interest 4,951 3,920 3,131 2,682
Income taxes 1,683 1,385 1,155 1,004
Minority interest, after-tax 38 27 19 19
------------ ------------ ------------ ------------
NET INCOME $ 3,230 $ 2,508 $ 1,957 $ 1,659
============ ============ ============ ============
Average assets (in billions of dollars) $ 176 $ 139 $ 110 $ 105
============ ============ ============ ============
Return on assets 1.84% 1.80% 1.78% 1.58%
============ ============ ============ ============
KEY INDICATORS
AVERAGE CUSTOMER DEPOSITS (IN BILLIONS OF
DOLLARS):
North America (excluding Mexico) $ 66.4 $ 55.3 $ 47.0 $ 44.9
Mexico 24.8 12.9 3.0 2.8
Western Europe 12.9 13.1 12.0 13.3
Japan 17.5 14.9 13.6 11.4
Asia (excluding Japan) 34.9 35.5 33.9 31.1
Latin America 7.4 9.4 9.5 9.4
CEEMEA 6.3 5.9 3.8 3.6
------------ ------------ ------------ ------------
Total $ 170.2 $ 147.0 $ 122.8 $ 116.5
============ ============ ============ ============
AVERAGE LOANS (IN BILLIONS OF DOLLARS):
North America $ 75.6 $ 59.8 $ 45.4 $ 38.0
International 37.4 37.6 36.4 36.9
------------ ------------ ------------ ------------
Total average loans(1) $ 113.0 $ 97.4 $ 81.8 $ 74.9
============ ============ ============ ============
EOP ACCOUNTS (IN MILLIONS):
North America 26.5 21.8 12.5 11.9
International 18.2 18.9 16.9 15.5
------------ ------------ ------------ ------------
Total 44.7 40.7 29.4 27.4
============ ============ ============ ============
NET CREDIT LOSS RATIO 0.67% 0.65% 0.76% 0.90%
LOANS 90+DAYS PAST DUE:
In millions of dollars $ 4,150 $ 3,437 $ 2,124 $ 2,223
% 2.84% 3.30% 2.37% 2.82%
MUTUAL FUND/UIT SALES AT NAV (IN MILLIONS OF
DOLLARS)(2):
Citibanking North America $ 3,225 $ 4,722 $ 6,507 $ 5,135
Primerical Financial Services $ 3,309 $ 3,409 $ 4,220 $ 3,124
VARIABLE ANNUITY NET WRITTEN PREMIUMS &
DEPOSITS (IN MILLIONS OF DOLLARS):
Citibanking North America $ 329 $ 372 $ 381 $ 233
Primerical Financial Services $ 156 $ 217 $ 288 $ 241
CONSUMER ASSETS:
Loans Serviced for Others $ 348.2 $ 269.9
Mortgage Orginations $ 55.2 $ 32.3 $ 19.1 $ 18.2
Student Loan Originations $ 6.0 $ 4.4 $ 4.4 $ 2.3
PRIMERICA FINANCIAL SERVICES:
Agents Licensed for Life Insurance 107,378 95,679 86,900 79,809
Life Insurance in Force (in billions of
dollars) $ 466.8 $ 434.8 $ 412.7 $ 394.9
Loan Volumes (in millions of dollars) $ 4,736.4 $ 3,869.8 $ 2,092.3 $ 1,920.1
</Table>
(1) Includes loans held-for-sale.
(2) Represents loan products marketed by PFS; the receivables are primarily
reflected in the assets of Consumer Finance.
<Page>
CITIGROUP
GLOBAL CONSUMER
RETAIL BANKING
GEOGRAPHIC AND BUSINESS DISTRIBUTION
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
GEOGRAPHIC AND BUSINESS DISTRIBUTION
REVENUES, NET OF INTEREST EXPENSE:
NORTH AMERICA:
Citibanking North America $ 3,344 $ 2,872 $ 2,421 $ 2,272
Consumer Assets 1,292 1,022 904 820
Primerica Financial Services 2,055 1,979 1,915 1,774
Mexico 2,126 1,005 158 275
------------ ------------ ------------ ------------
TOTAL NORTH AMERICA RETAIL BANKING $ 8,817 $ 6,878 $ 5,398 $ 5,141
------------ ------------ ------------ ------------
INTERNATIONAL:
Western Europe $ 1,876 $ 1,567 $ 1,548 $ 1,619
Japan 502 435 420 342
Asia (excluding Japan) 1,362 1,297 1,212 1,040
Latin America 374 763 856 858
CEEMEA 404 341 262 213
------------ ------------ ------------ ------------
TOTAL INTERNATIONAL RETAIL BANKING $ 4,518 $ 4,403 $ 4,298 $ 4,072
------------ ------------ ------------ ------------
TOTAL RETAIL BANKING $ 13,335 $ 11,281 $ 9,696 $ 9,213
============ ============ ============ ============
NET INCOME:
NORTH AMERICA:
Citibanking North America $ 796 $ 623 $ 371 $ 292
Consumer Assets 441 341 292 249
Primerica Financial Services 534 512 492 452
Mexico 464 45 (86) 34
------------ ------------ ------------ ------------
TOTAL NORTH AMERICA RETAIL BANKING $ 2,235 $ 1,521 $ 1,069 $ 1,027
------------ ------------ ------------ ------------
INTERNATIONAL:
Western Europe $ 420 $ 304 $ 290 $ 264
Japan 187 134 123 83
Asia (excluding Japan) 456 418 342 209
Latin America (126) 78 102 61
CEEMEA 58 53 31 15
------------ ------------ ------------ ------------
TOTAL INTERNATIONAL RETAIL BANKING $ 995 $ 987 $ 888 $ 632
------------ ------------ ------------ ------------
TOTAL RETAIL BANKING $ 3,230 $ 2,508 $ 1,957 $ 1,659
============ ============ ============ ============
BRANCHES:
NORTH AMERICA:
Citibanking North America 812 460 380 384
Mexico 1,422 1,485 196 241
------------ ------------ ------------ ------------
TOTAL NORTH AMERICA RETAIL BANKING 2,234 1,945 576 625
------------ ------------ ------------ ------------
INTERNATIONAL:
Western Europe 429 436 436 434
Japan 23 22 22 22
Asia (excluding Japan) 83 77 77 72
Latin America 164 196 210 206
CEEMEA 192 182 153 32
------------ ------------ ------------ ------------
TOTAL INTERNATIONAL RETAIL BANKING 891 913 898 766
------------ ------------ ------------ ------------
TOTAL RETAIL BANKING 3,125 2,858 1,474 1,391
============ ============ ============ ============
</Table>
<Page>
CITIGROUP
GLOBAL CONSUMER
OTHER CONSUMER
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
REVENUES, NET OF INTEREST EXPENSE $ 292 $ 192 $ 216 $ 544
Operating expenses 523 423 363 609
Provision for credit losses - (60) 5 (103)
------------ ------------ ------------ ------------
Income before taxes (231) (171) (152) 38
Income taxes (91) (58) (61) 20
------------ ------------ ------------ ------------
NET INCOME (LOSS) $ (140) $ (113) $ (91) $ 18
============ ============ ============ ============
</Table>
<Page>
CITIGROUP
GLOBAL CORPORATE AND INVESTMENT BANK AND PRIVATE CLIENT SERVICES
INCOME STATEMENT
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
REVENUES, NET OF INTEREST EXPENSE:
Commissions and Fees $ 5,463 $ 5,200 $ 5,694 $ 4,813
Asset Management and Administration Fees 2,549 2,717 2,785 2,163
Investment Banking 4,014 4,516 4,094 3,353
Principal Transactions 4,123 4,841 5,195 4,557
Other Revenue 691 1,012 1,583 837
------------ ------------ ------------ ------------
Total Non-Interest Revenues 16,840 18,286 19,351 15,723
Net Interest and Dividends 9,095 8,460 6,891 6,337
------------ ------------ ------------ ------------
Total Revenues, Net of Interest Expense 25,935 26,746 26,242 22,060
------------ ------------ ------------ ------------
NON-INTEREST EXPENSES:
Compensation and Benefits 10,092 11,353 11,252 9,553
Other Operating and Administrative Expenses(1) 7,209 5,967 6,047 4,900
------------ ------------ ------------ ------------
Total Non-Interest Expenses 17,301 17,320 17,299 14,453
------------ ------------ ------------ ------------
Provision for Credit Losses 2,820 1,464 947 542
------------ ------------ ------------ ------------
Net Income Before Taxes and Minority Interest 5,814 7,962 7,996 7,065
Income Taxes and Minority Interest, after-tax 2,063 2,849 2,925 2,611
------------ ------------ ------------ ------------
NET INCOME $ 3,751 $ 5,113 $ 5,071 $ 4,454
============ ============ ============ ============
</Table>
(1) 2002 includes a $1.3 billion after-tax reserve for
settlement-in-principle and charge for regulatory and legal matters.
<Page>
CITIGROUP
GLOBAL CORPORATE AND INVESTMENT BANK
CAPITAL MARKETS AND BANKING
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
REVENUES, NET OF INTEREST EXPENSE $ 16,898 $ 17,492 $ 16,192 $ 13,457
Operating expenses 8,350 9,941 9,528 7,656
Provision for credit losses 2,605 1,439 920 468
------------ ------------ ------------ ------------
Income before taxes and minority interest 5,943 6,112 5,744 5,333
Income taxes 2,048 2,206 2,152 1,990
Minority interest, after-tax 24 19 25 9
------------ ------------ ------------ ------------
NET INCOME $ 3,871 $ 3,887 $ 3,567 $ 3,334
============ ============ ============ ============
INVESTMENT BANKING
UNDERWRITING (FULL CREDIT TO BOOK MANAGER):
DEBT AND EQUITY:
Global Volume(1) $ 414,925 $ 496,691 $ 359,857 $ 341,949
Global Market Share 10.6% 12.1% 10.9% 10.0%
Rank 1 1 2 2
U.S. Volume(2) $ 336,299 $ 403,924 $ 261,651 $ 279,051
U.S. Market Share 12.1% 13.9% 13.1% 12.8%
Rank 1 1 2 2
</Table>
(1) Includes non-convertible debt, Rule 144A non-convertible debt, Rule 144A
non-convertible preferred, non-convertible preferred, preferred, taxable
municipal debt, mortgage and asset backed debt, all common stock,
convertible debt and convertible preferred. Excludes all closed end funds.
(2) Includes all U.S. mortgage and asset backed debt, U.S. non-convertible debt,
U.S. Rule 144A non-convertible and U.S. taxable municipal debt, all U.S.
common stock, U.S. convertible debt and U.S. convertible preferred. Excludes
all closed end funds, 144A common stock, 144A convertible stock, and 144A
convertible preferred.
<Page>
CITIGROUP
GLOBAL CORPORATE AND INVESTMENT BANK
TRANSACTION SERVICES
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
REVENUES, NET OF INTEREST EXPENSE $ 3,537 $ 3,516 $ 3,427 $ 2,890
Operating expenses 2,557 2,845 2,680 2,531
Provision for credit losses 209 21 27 74
------------ ------------ ------------ ------------
Income before taxes and minority interest 771 650 720 285
Income taxes 249 236 262 113
Minority interest, after-tax 1 7 (7) (1)
------------ ------------ ------------ ------------
NET INCOME $ 521 $ 407 $ 465 $ 173
============ ============ ============ ============
LIABILITY BALANCES (AVERAGE IN BILLIONS) $ 85 $ 77 $ 64 $ 56
ASSETS UNDER CUSTODY (EOP IN TRILLIONS) $ 5.1 $ 4.8 $ 4.1 $ 3.8
</Table>
<Page>
CITIGROUP
GLOBAL CORPORATE AND INVESTMENT BANK
OTHER CORPORATE
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
REVENUES, NET OF INTEREST EXPENSE $ (217) $ (202) $ (277) $ (210)
Operating expenses 1,839 (176) (100) (194)
------------ ------------ ------------ ------------
Loss before taxes (2,056) (26) (177) (16)
Income tax benefits (693) (78) (148) (49)
------------ ------------ ------------ ------------
NET INCOME (LOSS) $ (1,363) $ 52 $ (29) $ 33
============ ============ ============ ============
</Table>
(1) 2002 includes a $1.3 billion after-tax reserve for settlement-in-principle
and charge for regulatory and legal matters.
<Page>
CITIGROUP
PRIVATE CLIENT SERVICES
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
REVENUES, NET OF INTEREST EXPENSE $ 5,717 $ 5,940 $ 6,900 $ 5,923
Operating expenses 4,555 4,710 5,191 4,460
Provision for credit losses 6 4 - -
------------ ------------ ------------ ------------
Income before taxes 1,156 1,226 1,709 1,463
Income taxes 434 459 641 549
------------ ------------ ------------ ------------
NET INCOME $ 722 $ 767 $ 1,068 $ 914
============ ============ ============ ============
PRIVATE CLIENT
Financial Consultants 12,690 12,927 12,353 11,463
Annualized Revenue per FC (in thousands of
dollars) $ 447 $ 466 $ 583 $ 534
Branch offices 536 536 522 485
SMITH BARNEY CLIENT ASSETS (IN BILLIONS OF
DOLLARS)
ASSETS UNDER FEE-BASED MANAGEMENT:
Consulting Group and Internally Managed
Accounts $ 127 $ 150 $ 146 $ 126
Financial Consultant Managed Accounts 52 55 56 44
------------ ------------ ------------ ------------
TOTAL ASSETS UNDER FEE-BASED
MANAGEMENT(1) $ 179 $ 205 $ 202 $ 170
============ ============ ============ ============
CLIENT ASSETS WITH SMITH BARNEY $ 897 $ 977 $ 977 $ 965
U.S. Bank Deposit Program $ 41.1 $ 35.6 $ - $ -
</Table>
(1) Includes assets managed jointly Global Investment Management.
<Page>
CITIGROUP
GLOBAL INVESTMENT MANAGEMENT
LIFE INSURANCE AND ANNUITIES
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
REVENUES, NET OF INTEREST EXPENSE(1) $ 4,412 $ 4,379 $ 4,018 $ 3,464
Operating expenses 2,726 2,745 2,388 468
Provision for credit losses 501 394 447 2,033
------------ ------------ ------------ ------------
Income before taxes and minority interest 1,185 1,240 1,183 963
Income taxes 349 394 389 328
Minority interest, after-tax - 10 - -
------------ ------------ ------------ ------------
NET INCOME $ 836 $ 836 $ 794 $ 635
============ ============ ============ ============
NET INCOME:
Travelers Life & Annuity $ 776 $ 818 $ 777 $ 624
International Insurance Manufacturing $ 60 $ 18 $ 17 $ 11
INCOME BEFORE TAX (CONTRIBUTION BY SOURCE):
Individual annuities $ 418 $ 433 $ 466 $ 373
Group annuities 365 439 418 280
Life and long-term care insurance 259 260 202 174
Other (includes run-off and return on
excess capital) 66 73 71 119
------------ ------------ ------------ ------------
Total Travelers Life & Annuity 1,108 1,205 1,157 946
Total International Insurance Manufacturing 77 35 26 17
------------ ------------ ------------ ------------
TOTAL LIFE INSURANCE AND ANNUITIES $ 1,185 $ 1,240 $ 1,183 $ 963
============ ============ ============ ============
TRAVELERS LIFE AND ANNUITY:
INDIVIDUAL ANNUITIES
NET WRITTEN PREMIUMS AND DEPOSITS
Fixed $ 2,240 $ 2,120 $ 1,267 $ 1,008
Variable 3,135 4,000 5,025 4,265
Individual Payout 58 59 80 78
------------ ------------ ------------ ------------
Total $ 5,433 $ 6,179 $ 6,372 $ 5,351
============ ============ ============ ============
POLICYHOLDER ACCOUNT BALANCES & BENEFIT
RESERVES(2)
Fixed $ 11,076 $ 9,289 $ 8,050 $ 7,994
Variable 16,730 20,117 20,704 19,311
Individual Payout 615 626 630 617
------------ ------------ ------------ ------------
Total $ 28,421 $ 30,032 $ 29,384 $ 27,922
============ ============ ============ ============
GROUP ANNUITIES:
Net written premiums and deposits(3) $ 6,292 $ 7,068 $ 5,528 $ 5,619
Policyholder account balances & benefit
reserves:(2)
GIC's and other investment contracts $ 16,098 $ 15,345 $ 12,599 $ 10,754
Payout Group annuities 6,229 5,647 4,861 4,363
------------ ------------ ------------ ------------
Total $ 22,327 $ 20,992 $ 17,460 $ 15,117
============ ============ ============ ============
INDIVIDUAL LIFE INSURANCE:
NET WRITTEN PREMIUMS AND DEPOSITS
Direct periodic premiums and deposits $ 771 $ 652 $ 511 $ 409
Single premium deposits 285 208 98 84
Reinsurance (113) (96) (83) (71)
------------ ------------ ------------ ------------
Total $ 943 $ 764 $ 526 $ 422
============ ============ ============ ============
Policyholder account balances & benefit
reserves $ 3,852 $ 3,401 $ 2,983 $ 2,682
Life insurance in force (in billions, face
amt.) $ 82.0 $ 75.0 $ 66.9 $ 60.6
Life insurance issued (in billions, face amt.) $ 15.0 $ 13.8 $ 11.7 $ 10.7
</Table>
(1) Excludes Realized Gain/(Losses) on Investments.
(2) Includes general account, separate accounts and managed funds.
(3) Excludes deposits of $250.0 million, $909.0 million, $320.0 million and
$580.2 million in 2002, 2001, 2000 and 1999, respectively, related to
Citigroup plans previously managed externally.
<Page>
CITIGROUP
GLOBAL INVESTMENT MANAGEMENT
PRIVATE BANK
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
REVENUES, NET OF INTEREST EXPENSE $ 1,695 $ 1,542 $ 1,417 $ 1,212
Operating expenses 1,007 946 892 768
Provision for credit losses 18 23 23 12
------------ ------------ ------------ ------------
Income before taxes 670 573 502 432
Income taxes 214 205 185 162
------------ ------------ ------------ ------------
NET INCOME $ 456 $ 368 $ 317 $ 270
============ ============ ============ ============
Average assets (in billions of dollars) $ 29 $ 26 $ 25 $ 20
============ ============ ============ ============
Return on average assets 1.57% 1.42% 1.27% 1.35%
============ ============ ============ ============
Client Business Volumes (in billions of
dollars) $ 164 $ 159 $ 153 $ 140
============ ============ ============ ============
CLIENT BUSINESS VOLUMES (IN BILLIONS OF
DOLLARS):
Proprietary managed assets $ 29 $ 31 $ 31 $ 30
Other assets under fee based management 8 8 5 3
Banking and fiduciary deposits 38 34 31 27
Loans 33 27 28 24
Other, principally custody accounts 56 59 58 56
------------ ------------ ------------ ------------
Total Client Business Volumes $ 164 $ 159 $ 153 $ 140
============ ============ ============ ============
REVENUES:
Customer Revenues
Net Interest Spread and Recurring
Fee-Based Revenues $ 1,087 $ 1,006 $ 973 $ 827
Transaction Revenues 349 336 297 227
------------ ------------ ------------ ------------
Total Customer Revenues 1,436 1,342 1,270 1,054
Other Revenues (Principally Allocated
Equity and Treasury Revenues) 259 200 147 158
------------ ------------ ------------ ------------
TOTAL REVENUES $ 1,695 $ 1,542 $ 1,417 $ 1,212
============ ============ ============ ============
North America $ 755 $ 623 $ 557 $ 487
International 940 919 860 725
------------ ------------ ------------ ------------
TOTAL REVENUES $ 1,695 $ 1,542 $ 1,417 $ 1,212
============ ============ ============ ============
NET CREDIT LOSS RATIO 0.05% 0.06% 0.09% 0.10%
</Table>
<Page>
CITIGROUP
GLOBAL INVESTMENT MANAGEMENT
ASSET MANAGEMENT(1)
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
REVENUES, NET OF INTEREST EXPENSE $ 2,068 $ 2,085 $ 1,895 $ 1,503
Operating expenses 1,289 1,430 1,306 946
------------ ------------ ------------ ------------
Income before taxes and minority interest 779 655 589 557
Income taxes 257 245 236 219
Minority interest, after-tax 1 18 4 -
------------ ------------ ------------ ------------
NET INCOME $ 521 $ 392 $ 349 $ 338
============ ============ ============ ============
PRE-TAX PROFIT MARGIN 37.7% 31.4% 31.1% 37.1%
ASSET MANAGEMENT (EXCL. RETIREMENT SERVICES):
Revenues, net of interest expense $ 1,729 $ 1,706 $ 1,650 $ 1,487
Operating expenses 1,116 1,182 1,132 940
------------ ------------ ------------ ------------
Income before taxes 613 524 518 547
Income taxes 233 190 200 217
------------ ------------ ------------ ------------
NET INCOME $ 379 $ 316 $ 314 $ 330
============ ============ ============ ============
RETIREMENT SERVICES:
Revenues, net of interest expense $ 339 $ 379 $ 245 $ 16
Operating expenses 173 248 174 6
------------ ------------ ------------ ------------
Income before taxes and minority interest 166 131 71 10
Income taxes 23 37 32 2
Minority interest, after-tax 1 18 4 -
------------ ------------ ------------ ------------
NET INCOME $ 142 $ 76 $ 35 $ 8
============ ============ ============ ============
NET FLOWS BY BUSINESS (IN BILLIONS OF
DOLLARS):
Retail/Private Bank $ 10.8 $ 30.8 $ 15.0 $ 8.5
Institutional
Long Term 10.6 8.8 (4.1) 5.7
Liquidity 13.5 25.8 1.9 1.8
------------ ------------ ------------ ------------
Total Institutional 24.1 34.6 (2.2) 7.5
------------ ------------ ------------ ------------
Net Flows excluding US Retail Money
Markets 34.9 65.4 12.8 16.0
============ ============ ============ ============
US Retail Money Markets $ (12.6) $ (26.2) $ 10.1 $ 6.7
============ ============ ============ ============
ASSETS UNDER MANAGEMENT BY BUSINESS (IN
BILLIONS OF DOLLARS):
Retail/Private Bank(2) $ 205.1 $ 237.2 $ 244.1 $ 225.1
Institutional 163.9 142.5 115.3 119.3
Citigroup Alternative Investments(3) 99.2 48.1 44.9 32.6
Retirement Services 11.1 12.1 6.0 0.3
------------ ------------ ------------ ------------
Total Assets Under Management(2) $ 479.3 $ 439.9 $ 410.3 $ 377.3
============ ============ ============ ============
ASSETS UNDER MANAGEMENT BY PRODUCT (IN
BILLIONS OF DOLLARS):
Equity/ Balanced $ 132.9 $ 167.2 $ 168.6 $ 163.1
Fixed Income 152.9 99.8 77.9 70.3
Money Markets/ Liquidity 132.3 132.2 127.5 110.9
Alternative Investments 61.2 40.7 36.3 33.0
------------ ------------ ------------ ------------
Total Assets Under Management(2),(3) $ 479.3 $ 439.9 $ 410.3 $ 377.3
============ ============ ============ ============
NUMBER OF MORNINGSTAR 4- AND 5-STAR MUTUAL
FUND SHARE CLASSES(4)
Equity 14 10 11 9
Fixed Income 12 7 11 11
CITISTREET JOINT VENTURE - ASSET UNDER
ADMINISTRATION $ 162.7 $ 179.3 $ 180.7 N/A
(IN BILLIONS OF DOLLARS)
</Table>
(1) Includes Retirement Services Businesses.
(2) Includes $29 billion, $31 billion, $30 billion, and $31 billion in 2002,
2001, 2000 and 1999, respectively, for Private Bank clients.
(3) Includes $35 billion of Travelers Property Casualty Corp. assets in 2002
which Asset Management manages on a third-party basis following the
spin-off.
(4) Asset calculations are based on classes of such funds ranked by Morningstar.
Number of funds reflects only one class per fund and are based on
performance of non-money market retail funds.
<Page>
CITIGROUP
PROPRIETARY INVESTMENT ACTIVITIES(1)
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
REVENUES, NET OF INTEREST EXPENSE(2) $ (471) $ 584 $ 2,263 $ 971
Operating expenses 140 118 127 75
Provision for credit losses 31 - 7 -
------------ ------------ ------------ ------------
Income before taxes and minority interest (642) 466 2,129 896
Income taxes (217) 153 791 313
Minority interest, after-tax 23 (5) (2) -
------------ ------------ ------------ ------------
NET INCOME $ (448) $ 318 $ 1,340 $ 583
============ ============ ============ ============
TOTAL END-OF-PERIOD ASSETS (IN BILLIONS OF
DOLLARS) $ 9.2 $ 9.3 $ 10.9 $ 11.1
</Table>
(1) Includes Venture Capital Activities and certain other corporate investments.
(2) Includes $527 million related to the gain on sale of 399 Park Avenue.
<Page>
CITIGROUP
CORPORATE/OTHER
(In millions of dollars)
<Table>
<Caption>
2002 2001 2000 1999
------------ ------------ ------------ ------------
REVENUES, NET OF INTEREST EXPENSE $ 600 $ (334) $ (582) $ 122
Operating expenses 826 762 1,001 835
Provision for benefits, claims, and credit
losses (21) (8) 38 206
------------ ------------ ------------ ------------
Loss from continuing operations before taxes,
minority interest, and cumulative effect of
accounting changes (205) (1,088) (1,621) (919)
Income tax benefits (114) (465) (571) (307)
Minority interest, after-tax 2 11 - -
------------ ------------ ------------ ------------
Loss from continuing operations (93) (634) (1,050) (612)
Income from discontinued operations 1,875 1,055 1,288 1,177
Cumulative effect of accounting changes (47) (158) - (127)
------------ ------------ ------------ ------------
NET INCOME $ 1,735 $ 263 $ 238 $ 438
============ ============ ============ ============
</Table>